Ophthalmology Jobs in Jordan
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<p><h4>About the region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to internal audit, enterprise risk management, policies and procedures, governance, internal control over financial reporting, process intelligence, compliance as well as technology risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new and existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ internal audit plan</li>
<li>Working on internal audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance, risk management, governance, industrial engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>Location</h4>
<p>Amman, Jordan</p>
<h4>Role type</h4>
<p>Consultancy</p>
<h4>About ARK</h4>
<p>ARK is a social enterprise, empowering local communities through the provision of agile and sustainable interventions to create greater stability, opportunity and hope for the future.</p>
<p>We believe that strong, resilient communities are the foundation of local, national, regional and international development and stability – and ultimately a safer, peaceful and more prosperous world. At ARK, we have delivered research and programmatic interventions validating this approach in over twenty countries since 2008. As a social enterprise, we work in partnership with communities, our donors, and other implementers to build local capacities, generate opportunity and bring about sustainable change.</p>
<h4>About the role</h4>
<p>The purpose of this consultancy is to provide structured physical fitness training and foundational health education to female personnel within the Special Forces. The consultant will support the enhancement of physical readiness, endurance, and overall well-being through regular training sessions and targeted instructional modules on nutrition and basic anatomy.</p>
<p>Experience working with female personnel in a culturally sensitive environment is highly desirable. Candidates should demonstrate strong interpersonal skills, adaptability, and the ability to deliver training in a respectful and culturally appropriate manner.</p>
<p>We strongly encourage qualified female instructors to apply.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Deliver physical fitness training sessions at the Special Forces base four times per week, focusing on strength, endurance, mobility, and overall fitness.</li>
<li>Conduct morning training sessions for available personnel, adapting content to varying fitness levels and attendance.</li>
<li>Design and implement structured and progressive training plans tailored to operational needs.</li>
<li>Ensure safe training practices, including proper warm-up, technique, and injury prevention.</li>
<li>Monitor participant progress and adapt sessions accordingly.</li>
<li>Deliver a one-week instructional module (45 minutes per session) covering:
<ul>
<li>Basic nutrition principles for performance and well-being.</li>
<li>Introduction to human anatomy relevant to physical training.</li>
<li>Practical guidance on maintaining fitness and health.</li>
</ul>
</li>
<li>Foster a supportive and inclusive training environment that encourages participation and consistency.</li>
<li>Maintain professional standards, discipline, and cultural sensitivity in a security-focused setting.</li>
</ul>
<h4>Deliverables</h4>
<ul>
<li>Delivery of four weekly fitness training sessions.</li>
<li>Delivery of a one-week nutrition and anatomy module.</li>
<li>Informal feedback on participant engagement and progress.</li>
</ul>
<h4>Level of effort</h4>
<ul>
<li>Four sessions per week (morning sessions).</li>
<li>One additional week of daily 45-minute classroom-based sessions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Preferably previous experience working with military, law enforcement, or special forces personnel, particularly in structured or high-discipline environments.</li>
<li>Experience delivering fitness training to female participants or in gender-sensitive settings.</li>
<li>Knowledge of injury prevention, rehabilitation, and recovery techniques.</li>
<li>Demonstrated ability to design progressive training programmes tailored to varying fitness levels.</li>
<li>Experience delivering basic nutrition and health education, including anatomy fundamentals.</li>
<li>Strong understanding of operational fitness requirements (endurance, strength, mobility under load).</li>
<li>Relevant professional certifications (e.g. strength & conditioning, personal training, sports science, or equivalent).</li>
<li>Experience working in international or culturally diverse environments, with high cultural awareness.</li>
<li>Ability to adapt training delivery in resource-constrained or variable attendance settings.</li>
<li>Prior experience in capacity building, including mentoring or upskilling local counterparts for sustainability.</li>
<li>Strong communication and interpersonal skills, with the ability to motivate and engage participants consistently.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join ARK?</h4>
<ul>
<li><strong>Impactful work:</strong> Your expertise will directly impact the lives of those in need.</li>
<li><strong>Global reach:</strong> Collaborate with international experts and local stakeholders.</li>
<li><strong>Innovation:</strong> Engage in pioneering solutions for sustainable change.</li>
<li><strong>Career growth:</strong> Expand your horizons with varied projects and challenges.</li>
</ul>
<h4>Our people</h4>
<p>Our team covers a diverse range of professional backgrounds, from diplomacy, humanitarian, development and the military, to the UN, civil society groups, multilateral organizations, journalism and the private sector.</p>
<ul>
<li><strong>Smart:</strong> We think deeply about things. We’re proud of our institutional knowledge and our grounding in rigorous research, which we use to make informed decisions.</li>
<li><strong>Humble:</strong> Our work leaves little room for pride or arrogance. Our operating environment is constantly evolving, and we recognize our limitations. We believe in and rely on the education and experiences of others while remaining quick to read, invite feedback, and ask sensible questions.</li>
<li><strong>Accountable:</strong> Each of us want ARK, its partners, and beneficiaries to succeed. This means taking initiative, assuming ownership when necessary and never giving up on our beneficiaries. We are committed and accountable, to both our donors and the communities we serve.</li>
<li><strong>Collegiate:</strong> We know we are stronger together and that every contribution counts. We trust each other and always support each other.</li>
<li><strong>Outspoken:</strong> We tackle diverse challenges, and we always want to find the best solution to a problem. We aren’t afraid to share our opinions, and we want to hear those of others too.</li>
</ul>
<p>ARK Group is an equal opportunity employer. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. ARK Group does not discriminate on the basis of ability, age, gender identity or expression, national origin, race and ethnicity, religious beliefs or sexual orientation. We welcome all kinds of diversity. ARK Group places human dignity at the center of its development and stabilization work and is committed to the protection from sexual exploitation and abuse of children and adults. All ARK Group employees and related personnel are expected to share this commitment and only those who also uphold these values will be recruited as part of our team. This vacancy is therefore subject to a range of due diligence checks.</p></p><p></p>
<p><h4>Location</h4>
<p>Amman, Jordan</p>
<h4>Role type</h4>
<p>Consultancy</p>
<h4>About ARK</h4>
<p>ARK is a social enterprise, empowering local communities through the provision of agile and sustainable interventions to create greater stability, opportunity and hope for the future.</p>
<p>We believe that strong, resilient communities are the foundation of local, national, regional and international development and stability – and ultimately a safer, peaceful and more prosperous world. At ARK, we have delivered research and programmatic interventions validating this approach in over twenty countries since 2008. As a social enterprise, we work in partnership with communities, our donors, and other implementers to build local capacities, generate opportunity and bring about sustainable change.</p>
<h4>About the role</h4>
<p>The purpose of this consultancy is to provide structured physical fitness training and foundational health education to female personnel within the Special Forces. The consultant will support the enhancement of physical readiness, endurance, and overall well-being through regular training sessions and targeted instructional modules on nutrition and basic anatomy.</p>
<p>Experience working with female personnel in a culturally sensitive environment is highly desirable. Candidates should demonstrate strong interpersonal skills, adaptability, and the ability to deliver training in a respectful and culturally appropriate manner.</p>
<p>We strongly encourage qualified female instructors to apply.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Deliver physical fitness training sessions at the Special Forces base four times per week, focusing on strength, endurance, mobility, and overall fitness.</li>
<li>Conduct morning training sessions for available personnel, adapting content to varying fitness levels and attendance.</li>
<li>Design and implement structured and progressive training plans tailored to operational needs.</li>
<li>Ensure safe training practices, including proper warm-up, technique, and injury prevention.</li>
<li>Monitor participant progress and adapt sessions accordingly.</li>
<li>Deliver a one-week instructional module (45 minutes per session) covering:
<ul>
<li>Basic nutrition principles for performance and well-being.</li>
<li>Introduction to human anatomy relevant to physical training.</li>
<li>Practical guidance on maintaining fitness and health.</li>
</ul>
</li>
<li>Foster a supportive and inclusive training environment that encourages participation and consistency.</li>
<li>Maintain professional standards, discipline, and cultural sensitivity in a security-focused setting.</li>
</ul>
<h4>Deliverables</h4>
<ul>
<li>Delivery of four weekly fitness training sessions.</li>
<li>Delivery of a one-week nutrition and anatomy module.</li>
<li>Informal feedback on participant engagement and progress.</li>
</ul>
<h4>Level of effort</h4>
<ul>
<li>Four sessions per week (morning sessions).</li>
<li>One additional week of daily 45-minute classroom-based sessions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Preferably previous experience working with military, law enforcement, or special forces personnel, particularly in structured or high-discipline environments.</li>
<li>Experience delivering fitness training to female participants or in gender-sensitive settings.</li>
<li>Knowledge of injury prevention, rehabilitation, and recovery techniques.</li>
<li>Demonstrated ability to design progressive training programmes tailored to varying fitness levels.</li>
<li>Experience delivering basic nutrition and health education, including anatomy fundamentals.</li>
<li>Strong understanding of operational fitness requirements (endurance, strength, mobility under load).</li>
<li>Relevant professional certifications (e.g. strength & conditioning, personal training, sports science, or equivalent).</li>
<li>Experience working in international or culturally diverse environments, with high cultural awareness.</li>
<li>Ability to adapt training delivery in resource-constrained or variable attendance settings.</li>
<li>Prior experience in capacity building, including mentoring or upskilling local counterparts for sustainability.</li>
<li>Strong communication and interpersonal skills, with the ability to motivate and engage participants consistently.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join ARK?</h4>
<ul>
<li><strong>Impactful work:</strong> Your expertise will directly impact the lives of those in need.</li>
<li><strong>Global reach:</strong> Collaborate with international experts and local stakeholders.</li>
<li><strong>Innovation:</strong> Engage in pioneering solutions for sustainable change.</li>
<li><strong>Career growth:</strong> Expand your horizons with varied projects and challenges.</li>
</ul>
<h4>Our people</h4>
<p>Our team covers a diverse range of professional backgrounds, from diplomacy, humanitarian, development and the military, to the UN, civil society groups, multilateral organizations, journalism and the private sector.</p>
<ul>
<li><strong>Smart:</strong> We think deeply about things. We’re proud of our institutional knowledge and our grounding in rigorous research, which we use to make informed decisions.</li>
<li><strong>Humble:</strong> Our work leaves little room for pride or arrogance. Our operating environment is constantly evolving, and we recognize our limitations. We believe in and rely on the education and experiences of others while remaining quick to read, invite feedback, and ask sensible questions.</li>
<li><strong>Accountable:</strong> Each of us want ARK, its partners, and beneficiaries to succeed. This means taking initiative, assuming ownership when necessary and never giving up on our beneficiaries. We are committed and accountable, to both our donors and the communities we serve.</li>
<li><strong>Collegiate:</strong> We know we are stronger together and that every contribution counts. We trust each other and always support each other.</li>
<li><strong>Outspoken:</strong> We tackle diverse challenges, and we always want to find the best solution to a problem. We aren’t afraid to share our opinions, and we want to hear those of others too.</li>
</ul>
<p>ARK Group is an equal opportunity employer. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. ARK Group does not discriminate on the basis of ability, age, gender identity or expression, national origin, race and ethnicity, religious beliefs or sexual orientation. We welcome all kinds of diversity. ARK Group places human dignity at the center of its development and stabilization work and is committed to the protection from sexual exploitation and abuse of children and adults. All ARK Group employees and related personnel are expected to share this commitment and only those who also uphold these values will be recruited as part of our team. This vacancy is therefore subject to a range of due diligence checks.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p><h4>Description</h4>
<p>The Senior Sales Executive – Microsoft Solutions & Licensing is responsible for driving revenue growth across ZainTECH’s Microsoft cloud, licensing, AI, and security portfolio. The role focuses on positioning Microsoft 365, Azure, Security, and Microsoft Copilot solutions while supporting customers in their cloud transformation, AI adoption, and licensing optimization journeys.</p>
<p>Working closely with Sales, Presales, Delivery, Microsoft Alliance teams, distributors, and customer stakeholders, the role combines consultative solution selling with strong commercial and licensing expertise. The Senior Sales Executive plays a key role in pipeline generation, customer acquisition, account growth, renewals, and expansion initiatives across enterprise and mid-market customers.</p>
<h4>Responsibilities:</h4>
<p><strong>Business development & revenue growth</strong><br>
Drive revenue growth across Microsoft cloud and licensing solutions including: Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, and Modern Workplace solutions<br>
Identify and develop new business opportunities across enterprise and mid-market customers<br>
Build and maintain a strong sales pipeline through customer engagement, account expansion, upsell and cross-sell initiatives, Microsoft ecosystem collaboration<br>
Achieve assigned revenue, licensing, and cloud consumption targets</p>
<p><strong>Microsoft licensing & commercial advisory</strong><br>
Advise customers on Microsoft licensing programs and commercial agreements including CSP, Enterprise Agreements (EA), subscription-based licensing models<br>
Support customers in optimizing license consumption, cloud adoption, commercial alignment, renewal planning<br>
Ensure compliance with Microsoft licensing policies, commercial frameworks, and partner program requirements<br>
Support customers throughout the full licensing lifecycle including renewals, expansion, optimization, consumption growth</p>
<p><strong>Microsoft Copilot & AI solution positioning</strong><br>
Drive Microsoft Copilot and AI transformation initiatives across customer environments<br>
Identify customer use cases and business opportunities for AI productivity solutions, automation initiatives, modern workplace transformation<br>
Position Microsoft Copilot value propositions aligned with customer business objectives and operational outcomes<br>
Support customer enablement and adoption activities to maximize utilization and long-term value realization</p>
<p><strong>Customer engagement & solution selling</strong><br>
Act as a trusted advisor by translating customer business and technical requirements into suitable Microsoft cloud and licensing solutions<br>
Conduct customer meetings, presentations, demonstrations, and commercial discussions<br>
Support customers in understanding cloud transformation, security, productivity, and AI adoption strategies<br>
Build and maintain strong relationships with: customer stakeholders, Microsoft representatives, distributors and ecosystem partners</p>
<p><strong>Presales & cross-functional collaboration</strong><br>
Support presales activities including solution positioning, proposal development, customer presentations, demonstrations and workshops<br>
Work closely with sales teams, presales teams, delivery teams, Microsoft Alliance teams, partner ecosystem stakeholders<br>
Contribute to opportunity qualification, pipeline acceleration, and successful deal closure activities<br>
Ensure smooth handover from sales to delivery following deal closure</p>
<p><strong>Pipeline management & reporting</strong><br>
Maintain accurate sales forecasting, opportunity tracking, and pipeline reporting activities<br>
Develop and manage account development plans aligned with business growth objectives<br>
Monitor market trends, competitive positioning, and emerging Microsoft technologies to identify new business opportunities<br>
Ensure strong CRM hygiene and reporting accuracy across all assigned opportunities and accounts</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in Microsoft cloud sales, software licensing, enterprise technology sales, ICT or cloud solution environments</li>
<li>Proven experience selling Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, cloud and subscription-based services</li>
<li>Strong understanding of Microsoft licensing models, CSP and EA agreements, cloud consumption and licensing optimization, AI and productivity transformation initiatives</li>
<li>Experience supporting presales activities, proposal development, customer presentations and demonstrations</li>
<li>Experience working with Microsoft partners, distributors, enterprise customers is highly preferred</li>
<li>Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering or a related field</li>
<li>Microsoft certifications are considered an advantage, including Microsoft Fundamentals certifications, Azure certifications, Microsoft Security certifications, Microsoft Modern Work certifications</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p><br><br>Job Description<br><br><p><strong>Employee Relations & Colleague Experience</strong></p><br><ul><li>Serve as a trusted advisor to managers and colleagues on People & Culture policies, procedures, and workplace matters.</li><li>Support the resolution of employee relations issues through coaching, guidance, investigation, and conflict resolution.</li><li>Conduct workplace investigations and maintain appropriate documentation and records.</li><li>Promote a positive and inclusive work environment that reflects Fairmont and Accor values.</li><li>Support colleague recognition, engagement, wellness, and retention initiatives.</li><li>Assist with the administration of disciplinary processes and performance improvement plans.</li></ul><p><strong>Talent & Acquisition & Onboarding</strong></p><br><ul><li>Support recruitment activities including sourcing, screening, interviewing, and candidate selection.</li><li>Partner with hiring managers to identify staffing needs and workforce planning requirements.</li><li>Ensure successful onboarding and orientation experiences for all new colleagues.</li><li>Monitor recruitment metrics and support initiatives to attract top talent.</li><li>Maintain recruitment records and ensure compliance with hiring procedures.</li></ul><p><strong>Performance Management & People Development</strong></p><br><ul><li>Support the administration of annual performance review processes.</li><li>Provide coaching and guidance to leaders on performance management practices.</li><li>Assist in identifying learning and development opportunities across the organization.</li><li>Coordinate leadership development, succession planning, and talent review initiatives.</li><li>Support training programs that enhance colleague and management capabilities.</li></ul><p><strong>Policy Administration & Compliance</strong></p><br><ul><li>Ensure compliance with employment legislation, labour regulations, company policies, and collective agreements where applicable.</li><li>Maintain accurate employee records and People & Culture documentation.</li><li>Support audits, regulatory reporting requirements, and compliance initiatives.</li><li>Assist with policy development, communication, and implementation.</li><li>Ensure confidentiality of employee and organizational information.</li></ul><p><strong>Audit & Year-End Administration</strong></p><br><ul><li>Prepare payroll documentation required for internal and external audits.</li><li>Coordinate responses to payroll audit inquiries and provide supporting documentation as required.</li><li>Ensure year-end payroll reporting requirements are completed accurately and within regulatory deadlines.</li><li>Maintain accurate employee earnings, deductions, and tax records.</li><li>Support annual financial statement audits and compliance reviews.</li></ul><p><strong>Workforce Planning & HR Administration</strong></p><br><ul><li>Monitor staffing levels and support workforce planning initiatives.</li><li>Maintain HRIS records and employee files.</li><li>Produce reports and metrics related to recruitment, turnover, absenteeism, engagement, and other workforce indicators.</li><li>Support organizational change initiatives and restructuring processes as required.</li><li>Assist with leave administration and employee status changes.</li></ul><p><strong>Leadership & Department Support</strong></p><br><ul><li>Provide day-to-day support and guidance to People & Culture Coordinators and Administrators.</li><li>Participate in departmental planning and execution of strategic objectives.</li><li>Support departmental budgeting and forecasting activities.</li><li>Assist the Assistant Director, People & Culture with special projects and organizational initiatives.</li><li>Promote continuous improvement in People & Culture processes and services.</li></ul><p><strong>Cross-Department Collaboration</strong></p><br><ul><li>Build effective working relationships with department leaders and colleagues.</li><li>Partner with operational teams to support business goals and workforce needs.</li><li>Provide People & Culture guidance during new initiatives, projects, and operational changes.</li><li>Support colleague communications and engagement activities across the resort.</li><li>Champion Fairmont's culture, values, and service excellence standards.</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·</p><br><p><strong>Experience</strong></p><br><ul><li>4-6 years of progressive Human Resources or People & Culture experience.</li><li>Experience in employee relations, recruitment, performance management, and policy administration.</li><li>Hospitality, luxury resort, tourism, or service industry experience preferred.</li><li>Experience supporting leaders and employees in a fast-paced operational environment.</li></ul><p><strong>Education</strong></p><br><ul><li>Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.</li><li>Professional HR designation (CPHR, SHRM-CP, PHR, or equivalent) preferred.</li></ul><p><strong>Competencies, Knowledge & Skills</strong></p><br><ul><li>Strong understanding of employment legislation and HR best practices.</li><li>Excellent communication, coaching, and interpersonal skills.</li><li>Strong conflict resolution and investigation capabilities.</li><li>Exceptional organizational and time management skills.</li><li>Ability to manage multiple priorities and competing demands.</li><li>Proficiency in Microsoft Office Suite and Human Resources Information Systems.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to maintain confidentiality and exercise sound judgment.</li></ul><p><strong>Personal Attributes, Culture & Values</strong></p><br><ul><li>Professional, approachable, and service oriented.</li><li>Strong relationship builder with a collaborative leadership style.</li><li>High level of integrity, discretion, and professionalism.</li><li>Adaptable and resilient in a dynamic hospitality environment.</li><li>Passionate about colleague experience and organizational culture.</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p><strong>Circumstances</strong></p><br><ul><li>Ability to work flexible hours based on operational requirements.</li><li>Ability to respond appropriately to urgent employee relations matters.</li><li>Ability to maintain regular and reliable attendance.</li><li>Ability to travel between work location</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits:</strong></p><br><p>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.</p><br><p><strong>What’s in it for you?</strong></p><br><p>As part of <strong>Accor</strong>, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:</p><br><ul><li>Opportunities for <strong>growth and development</strong>, mentorship, and international mobility</li><li><strong>Health insurance</strong>, <strong>retirement savings plans</strong>, and comprehensive <strong>wellness programs</strong></li><li><strong>Worldwide travel discounts</strong> and preferred rates across the Accor portfolio</li><li>A supportive, inclusive culture grounded in <strong>respect</strong>, <strong>teamwork</strong>, and <strong>professional development</strong></li></ul><p>Start your journey with us today and explore the possibilities! #BeLimitless</p><br><p><strong>Our Values</strong></p><br><p><strong>Respect:</strong> We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.</p><br><p><strong>Excellence:</strong> We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p><strong>Belonging:</strong> We celebrate our differences. We support each other and we always stand together.</p><br><p><strong>Empowerment: </strong>We have authority to take initiative and anticipate moments that create unforgettable experiences.</p><br><p><strong>Integrity:</strong> We build trust through mutual respect and being authentic.</p><br><p><strong>Your team and working environment:</strong></p><br><p>Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.</p><br><p>Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u><span>Job Purpose</span></u></strong></p><br><br><p><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><br><br><br><span></span><p><u><span><strong>PrincipalAccountabilities</strong></span></u></p><br><br><br><p><span><span>a)</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span></p><br><br><br><p><span><span>b)</span></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><br><br><br><p><span><span>c)</span></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span></p><br><br><br><p><span><span>d)</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span></p><br><br><br><p><span><span>e)</span></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span></p><br><br><br><p><span><span>f)</span></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span></p><br><br><br><p><span><span>g)</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span></p><br><br><br><p><span><span>h)</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><br><br><br><p><strong><u><span>Nature and Scope</span></u></strong></p><br><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><p><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><p><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><p><strong><span>Internal</span></strong></p><br><br><p><span>Sales team</span></p><br><br><p><span>Customer Service</span></p><br><br><p><span>Customer Accounting</span></p><br><br><p><span>Operations</span></p><br><br><p><span>Sales Management team</span></p><br><br><p><span>Air Operations</span></p><br><br><br><p><strong><span>External</span></strong></p><br><br><p><span>DHL existing customers</span></p><br><br><p><span>DHL network</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><p><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><br><br><br><p>The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><p><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><br><br><br><p>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organization</span></strong></p><br><br><p><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><br><br><br><p><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><p><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<em>customer</em>recognize these and be prepared to pay for the service difference.</span></p><br><br><br><p><strong><u><span>Knowledge, Skills and Experience</span></u></strong></p><br><br><br><br><p><strong><span>Education</span></strong></p><br><br><p><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><br><br><br><p><strong><span>Experience</span></strong></p><br><br><p><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><br><br><p><span>Driving license an advantage</span></p><br><br><p><span>1 to 2 years of DHL experience (if transferred within)</span></p><br><br><br><p><strong><span>Technical Knowledge/Skills</span></strong></p><br><br><p><span>Great English communication skills – written and oral</span></p><br><br><p><span>Excellent PC skills (MS Word & Excel)</span></p><br><br><p><span>Numerically literate</span></p><br><br><p><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><br><br><br><p><strong><span>Personal Attributes</span></strong></p><br><br><p><span>Well-developed communication & selling skills</span></p><br><br><p><span>Professional Telephone Behavior</span></p><br><br><p><span>Customer Services attitude (controlled temperament)</span></p><br><br><p><span>Dedicated, Hardworking and Enthusiastic</span></p><br><br><p><span>Flexible and prepared to work long hours</span></p><br><br><p><span>Reliable</span></p><br><br><p><span>Ability to work under pressure</span></p><br><br><br><br> </div>
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: Head of Administrative Services Section, P4. Supervisees: The incumbent of the post supervises the Travel Assistants and professional staff in the Travel Unit within the Administrative Services Section.</p><p>Coordinates and manages travel-related processes for international staff throughout onboarding and separation, in collaboration with HR and relevant departments. Responsibilities include contacting newly appointed staff prior to arrival to provide guidance on travel authorizations, ticketing, visas, United Nations Laissez-Passer (UNLPs), residencies, and duty-free privileges, while ensuring all required documentation is completed. Upon arrival, provides support on travel entitlements and related administrative matters to facilitate smooth settlement. At separation, oversees return travel arrangements, processes travel-related clearance forms, and liaises with customs and government authorities for clearance of personal effects and the release or disposal of duty-free vehicles, ensuring full compliance with organizational procedures and host country regulations. Manages all travel operations, ensuring timely, efficient, and compliant services for all staff and delegations. Responsibilities include certifying and approving travel requests, authorizations, tickets, invoices, and travel claims in line with UNRWA travel rules and regulations. Oversees official, emergency, medical evacuation, and VIP travel, ensuring prompt ticketing, accurate claims, and proper approvals. Monitors travel agents performance, certifies their bills and financial transactions. Provides guidance to staff on travel entitlements and maintains records to ensure accountability, transparency, and effective service delivery. Oversees the full lifecycle management of Travel documents, UNLPs, including issuance, renewal, replacement, and cancellation, in close coordination with UNOG/UNHQ. Maintains accurate custody records and reporting controls for both active and cancelled UNLPs, ensuring secure handling, accountability, and compliance with UN travel document policies. Manages customs clearance processes for official shipments, office equipment, and vehicles, as well as personal effects of international staff during onboarding and separation. Coordinates all aspects of duty-free privileges, including VAT refund, the purchase, clearance, registration, and sale of vehicles; renewal of vehicle registrations; and facilitation of driving license issuance and renewal, ensuring full adherence to host government regulations and organizational procedures. Develops and implements standardized onboarding plans, welcome-SOPs, and protocols, providing initial induction, and communicating with new hires after job offer acceptance. Ensures a seamless onboarding process by connecting new hires to respective departments or field offices, facilitating their proper installation at the duty station, and leaving them with a positive impression. Provides operational and managerial support to the supervisor by:<br>- Securing of visas, permits, ID cards, exemption cards, driving licenses and other official documents for UNRWA HQ(A) staff (International and Area) and dependents, as applicable, from host government authorities, including record keeping and ensuring return of documents on completion of assignments; secures visas and permits as applicable for official UNRWA travellers including consultants, official visitors and eligible family members as well as domestic workers of UNRWA HQ(A) staff from relevant embassies and/or host government offices.<br>- Following up with UNOG to ensure appropriate and timely issuance of visas and UNLPs.<br>- Ensuing that travel and accommodation arrangements are made for official travellers in accordance with security requirements and, where applicable, their dependents, including handling and processing of tickets and hotel accommodation invoices and ensures requests for land transport.<br>- Reviewing official communications as required and maintains working relationship with the Jordanian Ministry of Foreign Affairs, Ministry of Interior, Department for Palestinian Affairs, local police authorities and foreign embassies located in Amman; acts as a member of the Protocol Issues Working Group to provide Agency input on a variety of protocol-related matters.<br>- Ensures the receipt and preparation of required travel documentation, including issuance of travel authorizations (TT8) in coordination with requesting staff members and offices for proper record and reimbursement process.<br>- Drafting official communications as required to Ministry of Foreign Affairs, Ministry of Interior, foreign embassies and other official departments in Amman; prepares circulars on travel, visa and UNLP issues as requested. Provides the supervisor with the following strategic support:<br>- Drafting procedural office instructions for approval; revises and where required, develops Agency-wide Standard Operating Procedures (SOPs) in coordination with the administrative/travel teams in the UNRWA Field Offices in their daily operations.<br>- Ensures compliance and provides technical guidance to Field offices for complicated matters and support.<br>- Preparing input for reports and enquiries from internal and/or external stakeholders.<br>- Preparing all requisite reports to audit, inspection and other governing and oversight bodies in consultation with Compliance and Policy Monitoring Section.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Relating and Networking Planning and Organizing Leading and Supervising Accountability. Client orientation. Teamwork.</p><p>Education A first university degree from an accredited educational institution in Business/Public Administration, International Relations, Transport/Travel Management, or related field.</p><p>Job - Specific Qualification Not available.</p><p>Work Experience Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have a minimum of Six years of progressively responsible relevant work experience in travel, visa, protocol, or related administrative services, including at least two years in an international or large multi-cultural organization. Experience in handling official travel documents, certification of transactions, travel claims, and liaison with government authorities such as ministries, customs, and embassies is required. Proven experience in supervising staff and managing contracts, as well as knowledge of ERP systems such as SAP, is required. Excellent command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location. Have you previously been a recipient under the EVR (Early Voluntary Retirement) or EVS (Early Voluntary Separation) Schemes? You are required to answer. Do you currently hold a contract of 1 year or more with UNRWA? If yes, you are required to confirm whether you have completed your mandatory probation period.</p><p>Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult a href ='https://languages.un.org' target=</p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About the company</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About the company</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.</p>
<p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.</p>
<p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.</p>
<h4>Where you fit in</h4>
<p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p>
<p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p>
<p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p>
<h4>What you will do</h4>
<ul>
<li>Architect and build scalable, innovative software solutions; internally and for clients</li>
<li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li>
<li>Rapidly prototype, iterate, and validate solutions using modern technologies</li>
<li>Balance short-term deliverables with long-term vision for scalable systems</li>
<li>Work across cross-functional teams to align product goals, timelines, and execution</li>
<li>Mentor junior engineers and contribute to growing a culture of technical excellence</li>
<li>Evaluate new technologies to be implemented at scale for citizen impact</li>
<li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li>
<li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li>
</ul>
<h4>Our core tech stack (flexible)</h4>
<ul>
<li>Backend: C# / .NET / Python</li>
<li>Frontend: React / Next.js</li>
<li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li>
<li>Cloud: Azure or Google</li>
<li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li>
<li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li>
</ul>
<h4>Requirements</h4>
<h4>What you’ll bring</h4>
<ul>
<li>6+ years of professional software engineering experience</li>
<li>Expertise with C# and .NET Core, including building APIs and backend systems</li>
<li>Proficiency in React and/or Next.js for modern frontend development</li>
<li>Experience working with cloud services (Azure, AWS, or GCP)</li>
<li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li>
<li>A passion for learning and working with emerging technologies</li>
<li>Ability to work independently in fast-paced, dynamic environments</li>
<li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li>
</ul>
<h4>Bonus points for</h4>
<ul>
<li>Prior consulting, agency, or client-facing experience</li>
<li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li>
<li>Open-source contributions or published technical content</li>
<li>Familiarity with data science workflows or machine learning integration</li>
</ul>
<h4>Benefits</h4>
<h4>Perks and opportunities</h4>
<p><strong>Accelerated career trajectory</strong><br>
We operate a performance-driven environment with clear progression pathways.</p>
<p><strong>Seamless relocation</strong><br>
For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p>
<p><strong>Supporting your performance</strong><br>
We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.</p>
<p><strong>Helping teams perform</strong><br>
We work on complex high-impact engagements that demand intensity and ownership. At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>
<p><h4>About us</h4>
<p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.</p>
<p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.</p>
<p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.</p>
<h4>Where you fit in</h4>
<p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p>
<p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p>
<p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p>
<h4>What you will do</h4>
<ul>
<li>Architect and build scalable, innovative software solutions; internally and for clients</li>
<li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li>
<li>Rapidly prototype, iterate, and validate solutions using modern technologies</li>
<li>Balance short-term deliverables with long-term vision for scalable systems</li>
<li>Work across cross-functional teams to align product goals, timelines, and execution</li>
<li>Mentor junior engineers and contribute to growing a culture of technical excellence</li>
<li>Evaluate new technologies to be implemented at scale for citizen impact</li>
<li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li>
<li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li>
</ul>
<h4>Our core tech stack (flexible)</h4>
<ul>
<li>Backend: C# / .NET / Python</li>
<li>Frontend: React / Next.js</li>
<li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li>
<li>Cloud: Azure or Google</li>
<li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li>
<li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li>
</ul>
<h4>Requirements</h4>
<h4>What you’ll bring</h4>
<ul>
<li>6+ years of professional software engineering experience</li>
<li>Expertise with C# and .NET Core, including building APIs and backend systems</li>
<li>Proficiency in React and/or Next.js for modern frontend development</li>
<li>Experience working with cloud services (Azure, AWS, or GCP)</li>
<li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li>
<li>A passion for learning and working with emerging technologies</li>
<li>Ability to work independently in fast-paced, dynamic environments</li>
<li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li>
</ul>
<h4>Bonus points for</h4>
<ul>
<li>Prior consulting, agency, or client-facing experience</li>
<li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li>
<li>Open-source contributions or published technical content</li>
<li>Familiarity with data science workflows or machine learning integration</li>
</ul>
<h4>Benefits</h4>
<h4>Perks and opportunities</h4>
<p><strong>Accelerated career trajectory</strong><br>
We operate a performance-driven environment with clear progression pathways.</p>
<p><strong>Seamless relocation</strong><br>
For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p>
<p><strong>Supporting your performance</strong><br>
We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.</p>
<p><strong>Helping teams perform</strong><br>
We work on complex high-impact engagements that demand intensity and ownership. At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br>
Qualifications
<p>Candidates must have:</p><br>
<p>- Five (5) years of experience in computer systems administration support.</p><br>
<p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br>
<p>- Proficiency in SharePoint Administration functions.</p><br>
<p>- Proficiency in DoD Network Account creation process.</p><br>
<p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br>
<p>- A current state and Government Driver’s License.</p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>