Packing & Packaging Technician Jobs in Jordan

<ul><li><p><strong>Career Level:</strong> Senior</p></li><li><p><strong>Location: </strong>Amman, Jordan</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 4-10 years</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 700</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><br><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle daily administrative tasks, emails, records, and filing.</p></li><li><p>Assist management with schedules, reports, and follow-ups.</p></li><li><p>Monitor office supplies, petty cash, and general office requirements.</p></li><li><p>Coordinate with Sales, Operations, Warehouse, Suppliers, and Accounts when required.</p></li></ul><p><strong>B) HR Administration:</strong></p><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><p><strong>C) Accounting/ Bookkeeping:</strong></p><ul><li><p>Support basic AP/AR, invoice entry, receipts, payment follow-ups, and bookkeeping.</p></li><li><p>Experience with Odoo, Zoho Books, and Zoho Inventory is an advantage.</p></li></ul><p><strong>D) Supply Chain</strong></p><ul><li><p>Support basic supply chain tasks, including supplier follow-ups, shipment coordination, stock updates, and order status tracking.</p></li></ul><p><strong>E) Executive Support (Only EA Position):</strong></p><ul><li><p>Provide direct administrative support to the General Manager, including calendar management, correspondence, meeting coordination, and project follow-up.</p></li><li><p>Support the implementation of management decisions, company policies, and strategic initiatives.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience as a Senior Administrative Assistant, Office Administrator, or Office Coordinator, Executive Assistant is preferred.</p></li><li><p>Must be skilled and experienced in at least two of the following areas: Administrative Assistance, HR Administration, Accounting/Bookkeeping, or Supply Chain.</p></li><li><p>Strong written and verbal communication skills, with professional email drafting ability.</p></li><li><p>Proficient in MS Word, Excel, Outlook, and general office applications.</p></li><li><p>Experience with <strong>Zoho Books, Zoho Inventory, Zoho CRM, or Odoo</strong> is an advantage.</p></li><li><p>Highly organized, detail-oriented, and able to manage multiple administrative tasks with minimum supervision.</p></li><li><p>Proactive, reliable, and willing to learn new systems and procedures.</p><p><br></p></li></ol><p><strong>Additional Qualifying Advantages:</strong></p><ul><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p><p><br></p></li></ul><p><strong>How to Apply:</strong></p><ol type="1"><li><p>Visit our careers page</p></li><li><p>Select the relevant job opening</p></li><li><p>Complete the application form</p></li></ol><p><br></p><p><br></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle and approve deviations, investigations, and laboratory investigations. Ensure product compliance with specifications and cGMP requirements. Approve validation protocols/reports, process validation, stability protocols, APRs, and master batch records. Review and approve change controls. Perform risk assessments and review gap analysis reports. Conduct QA rounds, and in-process checks, documentation reviews, ensuring completeness and compliance. Create, update, and review SOPs, including periodic review cycles. Prepare and review CAPA and quarterly reports, ensuring effectiveness tracking. Issue and follow up on Quality Circles. Performs line clearance and area verification Monitors GMP compliance on the shop floor Reviews and approves batch manufacturing records (BMRs) Reviews equipment logs, cleaning logs, yield calculations Verifies sampling, dispensing, packaging activities Issues and receives labels, controlled documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree with minimum 4 years of relevant work experience very good experience in deviations and investigations.</p><p>Veeva, Analytical Testing, Data Analysis, Data Integrity, LIMS, Laboratory Instrumentation GMP, SOPs, Safety Awareness Deviations, Investigations, Quality Auditing, Quality Control, CAPA, Change Control, Technical Writing, Validation</p><p>Collaboration &amp; Teamwork, Initiative &amp; Drive for Results, Resilience &amp; Adaptability, Change &amp; Innovation, Problem Solving &amp; Decision Making</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Sahab, Amman, Jordan</p><br> <p><strong>Job Type:</strong> Full-time</p><br> <p><strong>Hashtag: </strong>#LI-OS1</p><br> <p><br><strong>About Us</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission.</p><br> <p><br>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.</p><br> <p><br><strong>Description:</strong></p><br> <p><br>We are looking for a talented <strong>Trainee, QA </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p><br>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><br><strong>Key Responsibilities:</strong></p><br> <ul> <li>Review documents to ensure that they meet GMP (Goods Manufacturing Practices) &amp; FDA (Food and Drug Authorities for US, EU and MENA).</li> <li>Perform line clearance, inspections, and physical testing in manufacturing areas.</li> <li>Perform stage approval of production activities according to the SOP.</li> <li>Ensure effective implementation of quality management system.</li> <li>Monitor &amp; ensure the quality standard are implemented throughout within quality &amp; warehouse departments.</li> <li>Anticipate sampling of finished product, control and cleaning validation along with verification.</li> <li>Interpret generated data and communicate results to quality management.</li> <li>Ensure quality compliance inside production areas (manufacturing &amp; packaging areas)</li> <li>Maintain effective communication and partnership with Operations and Materials Management department.</li> <li>Review documents and check POI (Process Operating Instructions).</li> <li>Execute process validation batches according to the SOP.</li> <li>Ensure personal hygiene, area cleanliness, health &amp; safety precautions all the time.</li> <li>Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.</li> <li>Conduct process check &amp; initiate inspection of finished goods.</li> <li>Keep abreast on documentation process by ensuring it as timely &amp; valid.</li> <li>Review batch records subsequently transferring finished goods according to the SOP.</li> <li>Adapt to changes in the work environment and must be able to change shifts or work overtime and/or weekends as needed.</li> <li>Perform line clearance, inspections, and physical testing in manufacturing areas.</li> <li>Perform stage approval of production activities according to the SOP.</li> <li>Ensure effective implementation of quality management system.</li> <li>Monitor &amp; ensure the quality standard are implemented throughout within quality &amp; warehouse departments.</li> <li>Anticipate sampling of finished product, control and cleaning validation along with verification.</li> <li>Ensure quality compliance inside production areas (manufacturing &amp; packaging areas)</li> <li>Maintain effective communication and partnership with Operations and Materials Management department.</li> <li>Ensure specimen approval on carton, leaflet, labels, &amp; primary packs etc. according to the SOP.</li> <li>Adapt to changes in the work environment and must be able to change shifts or work overtime and/or weekends as needed</li> </ul> <p><strong>Qualifications:&nbsp;</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul> <li>Bachelor’s degree in Chemical Engineernig, Phramaceutical and Chemical Engineernig, Chemistry, or a related field</li> <li>0 -1 years of related quality experience.</li> <li>Previous training or internship experience is a plus.&nbsp;</li> </ul> <p><br><strong>Preferred Qualifications:</strong></p><br> <ul> <li>Good English language skills.</li> <li>Good communication skills.</li> </ul> <p><strong>Learn more about Hikma in Jordan</strong> https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</p><p>Help us shape the future of communication by:</p><ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul><p><strong>Craft &amp; Toolkit:</strong></p><ul><li>Pricing Strategy &amp; Optimization</li><li>Commercial Strategy &amp; Revenue Management</li><li>Pricing Models &amp; Packaging</li><li>Deal Desk &amp; Commercial Structuring</li><li>Financial Modeling &amp; Profitability Analysis</li><li>Pricing Analytics &amp; Market Intelligence</li><li>Business Intelligence &amp; Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation &amp; Sales Support</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>

<p><br></p> <p> </p> <p> <strong>Your key responsibilities</strong> </p> <p>At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p> <p> In the Risk Management Financial Crime &amp; Compliance team, you will provide strategic advisory and support services related to trade finance regulations, trade-based money laundering (TBML) risk management, export controls, sanctions considerations, and internal control frameworks for clients in the financial services industry. You will assist organizations in establishing and maintaining effective controls across trade processes and documentation to manage regulatory, operational, and financial crime risks. In addition, you will contribute to our trade finance compliance advisory practice by helping clients design and optimize trade compliance operating models, transaction review processes, and control environments that align with regulatory expectations while ensuring efficient client and customer experiences.</p> <p> </p> <p> <strong>Skills and attributes for success</strong> </p> <ul> <li>Good understanding of economic or market issues and the ability to interpret their impact on clients.</li> <li>Exceptional attention to detail required for reviewing intricate documentation and supply chain movements.</li> <li>Strong written and verbal communication skills, especially for summarizing complex trade risks for clients.</li> <li>High integrity, strong ethical judgment, and ability to handle sensitive information responsibly.</li> <li>Comfortable working independently in a <strong> <u>remote environment</u> </strong> and managing multiple transaction reviews simultaneously.</li> <li>Strong organizational skills with the ability to prioritize urgent or high-risk cases effectively.</li> <li>Possess strong interpersonal and teaming skills.</li> <li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li> <li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li> <li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li> <li>Self-motivated with lots of energy and drive</li> <li>You will also establish, maintain, and strengthen internal and external relationships.</li> <li>You'll actively contribute to improving operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li> </ul> <p> </p> <p> <strong>To qualify for the role, you must have</strong> </p> <ul> <li>4-6 years of experience in trade finance compliance, trade-based money laundering (TBML) risk management, or financial crime functions related to international trade.</li> <li>Strong understanding of international trade documentation (LCs, bills of lading, invoices, certificates of origin, shipping documents, packing lists, etc.).</li> <li>Solid knowledge of TBML, sanctions risk in trade, dual-use goods, and export control requirements.</li> <li>Hands-on experience reviewing trade transactions for red flags, documentation discrepancies, and risk indicators.</li> <li>Familiarity with global regulatory expectations, including FATF - TBML guidance, OFAC sanctions as applied to trade, and relevant export/import control regimes.</li> <li>Experience with trade finance systems, screening tools, and monitoring platforms used for document and transaction review.</li> <li>Ability to identify high-risk counterparties, trade routes, vessels, commodities, and shipping patterns.</li> <li>Understanding of customer due diligence (CDD), KYC, EDD, and associated financial crime frameworks as applied to trade flows.</li> <li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li> <li>Graduate degree in Finance, International Business, Law, or a related field.</li> <li>Relevant certifications such as ACAMS, CTEP (Certified Trade Finance Professional), or other financial crime credentials are a strong plus.</li> <li>Demonstrate strong planning, execution and reporting skills.</li> <li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li> </ul> <ul> <li>Arabic proficiency is a must. Good English communication skills. </li> </ul> <p><br></p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><b>Job description</b></p><p>Requisition ID:&nbsp; 1729537</p><p>We are seeking a highly skilled and motivated Microsoft Power Platform Developer to join the Jordan Resources Hub. The successful candidate will have extensive experience in Power Apps, Power Automate, Power Pages, Dataverse, Power BI, JavaScript, and C# plugin development.</p><p>&nbsp;</p><p>The ideal candidate will possess a strong understanding of solution architecture, integration patterns, governance, application lifecycle management (ALM), and best practices for scalable Power Platform implementations.</p><p><br></p><p><b>&nbsp;</b></p><p><b>Key Responsibilities</b></p><p><br></p><p>Design, develop, and maintain Model-Driven Apps and Canvas Apps to support complex business processes.</p><p>Build, optimize, and support Power Automate cloud and desktop flows for workflow automation and process orchestration.</p><p>Develop and customize Power Pages websites, customer portals, and external-facing applications.</p><p>Configure and administer Microsoft Dataverse, including tables, relationships, forms, views, business rules, security roles, and business process flows.</p><p>Develop advanced server-side business logic using C# Plugins, Custom APIs, Custom Workflow Activities, and Dataverse SDK.</p><p>Create client-side customizations using JavaScript, including form scripting, command bar customizations, responsive UI enhancements, and validation logic.</p><p>Integrate Power Platform solutions with Azure Services, REST APIs, Microsoft 365, Dynamics 365, and third-party enterprise systems.</p><p>Design and develop interactive Power BI dashboards, reports, and analytics solutions to support business decision-making.</p><p>Implement enterprise-grade security, governance, compliance, and role-based access controls.</p><p>Manage solution packaging, deployment, environment strategies, and Application Lifecycle Management (ALM) using Azure DevOps and Power Platform Pipelines.</p><p>Troubleshoot and resolve complex application, integration, performance, and portal-related issues.</p><p>Conduct code reviews and ensure adherence to development standards, security guidelines, and Microsoft best practices.</p><p>Collaborate with business stakeholders, functional consultants, architects, and project teams to analyze requirements and deliver scalable technical solutions.</p><p>Prepare technical documentation, design specifications, deployment guides, and knowledge transfer materials.</p><p>Stay current with emerging Microsoft technologies including Copilot Studio, AI Builder, Power Platform Agents, Azure AI Services, and related innovations.</p><p>&nbsp;</p><p><br></p><p>R<b>equired Skills &amp; Experience</b></p><p><b><br></b></p><p><b>&nbsp;</b></p><p><b><br></b></p><p><b>Technical Expertise</b></p><p><br></p><p>Strong hands-on experience developing solutions using Microsoft Power Apps (Model-Driven and Canvas Applications).</p><p>Extensive experience with Power Pages development, customization, authentication models, and portal security.</p><p>Proven expertise in Power Automate cloud flows, approval workflows, integrations, and advanced automation scenarios.</p><p>Deep understanding of Microsoft Dataverse, including data modeling, relationships, performance optimization, and governance.</p><p>Advanced proficiency in C# Plugin Development, Custom APIs, Custom Workflow Activities, and Dataverse SDK.</p><p>Strong knowledge of JavaScript, TypeScript, form scripting, command bar customization, and client-side development.</p><p>Experience with REST APIs, JSON, OAuth 2.0, OpenID Connect, and service integrations.</p><p>Hands-on experience with Microsoft Power BI development and implementation.</p><p>Experience developing integrations with Dynamics 365, Azure Functions, Logic Apps, Service Bus, Azure Storage, Graph API, and external enterprise platforms.</p><p>Knowledge of HTML, CSS, Liquid Templates, Bootstrap, JavaScript frameworks, and responsive web design for Power Pages.</p><p>Understanding of Power Platform licensing, governance, capacity management, and security best practices.</p><p><strong>Desired Candidate Profile</strong></p><p>The successful candidate will have extensive experience in Power Apps, Power Automate, Power Pages, Dataverse, Power BI, JavaScript, and C# plugin development.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio.&nbsp;</span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.&nbsp;</span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.&nbsp;</span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization.&nbsp;</span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities.&nbsp;</span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.&nbsp;</span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.&nbsp;</span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability.&nbsp;</span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins.&nbsp;</span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.&nbsp;</span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.&nbsp;</span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning.&nbsp;</span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.&nbsp;</span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.&nbsp;</span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations.&nbsp;</span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap.&nbsp;</span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.&nbsp;</span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.&nbsp;</span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.&nbsp;</span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.&nbsp;</span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.&nbsp;</span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.&nbsp;</span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.&nbsp;</span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.&nbsp;</span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations.&nbsp;</span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills.&nbsp;</span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.&nbsp;</span></p><br></li></ul><p><strong><span><span>Craft &amp; Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy &amp; Optimization</span></p><br></li><li><p><span>Commercial Strategy &amp; Revenue Management</span></p><br></li><li><p><span>Pricing Models &amp; Packaging</span></p><br></li><li><p><span>Deal Desk &amp; Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling &amp; Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics &amp; Market Intelligence</span></p><br></li><li><p><span>Business Intelligence &amp; Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation &amp; Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<p><h4>Job description</h4> <p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br> Verbal and written communication in English is mandatory.</p> <h4>Responsibilities:</h4> <ul> <li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li> <li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li> <li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li> <li>Integrate process utilities common to MRO and workshops.</li> <li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li> <li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li> <li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li> <li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li> <li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li> <li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li> </ul> <h4>Key systems and domains you’ll cover:</h4> <ul> <li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li> <li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li> <li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s or master’s degree in mechanical engineering.</li> <li>Professional registration (e.g., CEng/PE) strongly preferred.</li> <li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li> <li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li> <li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li> <li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li> <li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li> <li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li> <li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br> Verbal and written communication in English is mandatory.</p> <h4>Responsibilities:</h4> <ul> <li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li> <li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li> <li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li> <li>Integrate process utilities common to MRO and workshops.</li> <li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li> <li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li> <li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li> <li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li> <li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li> <li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li> </ul> <h4>Key systems and domains you’ll cover:</h4> <ul> <li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li> <li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li> <li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s or master’s degree in mechanical engineering.</li> <li>Professional registration (e.g., CEng/PE) strongly preferred.</li> <li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li> <li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li> <li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li> <li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li> <li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li> <li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li> <li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overall Role Purpose:</strong><br><span>The Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.</span><br><br><strong>Key activities</strong><br><span><strong>Customer:</strong></span><br><ul><li><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved</span></li><li><span>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action</span></li></ul><br><br><span><strong>Internal:</strong></span><br><ul><li><span>Follow customer service procedures as outlined in the manual to comply with the ISO/GSOP procedures and safe working practices</span></li><li><span>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times</span></li><li><span>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly</span></li></ul><br><br><span><strong>Process:</strong></span><br><ul><li><span>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer</span></li><li><span>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue</span></li><li><span>Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers</span></li><li><span>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit</span></li><li><span>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders</span></li><li><span>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA</span></li><li><span>Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments</span></li><li><span>delivered (Receiver Paid) or accepted at the counter</span></li></ul><br><br><br><span><strong>People Management:</strong></span><br><span>Provide follow up for the call center Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards</span><br><br><span><strong>Skills / Qualifications:</strong></span><br><span>Problem Solving</span><br><span>Customer Orientation</span><br><span>Planning and Organizing</span><br><span>Decision Making</span><br><span>Results Orientation</span><br><span>Teamwork</span><br><span>Accountability</span><br><span>Communication Skills</span><br><span>Self-Management</span><br><span>Attention to Detail</span><br><br><strong>Experience</strong><br><span>Excellent verbal communication skills and interpersonal style</span><br><span>Excellent personal presentation, grooming and hygiene</span><br><span>Excellent organizational skills, including ability to prioritize workload</span><br><span>Ability to effectively contribute as a team member as part of a busy team</span><br><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span><br><span>Demonstrated ability to use initiative/judgement to solve job related issues</span><br><span>Good understanding of DHL Network</span><br><span>Strong problem-solving capability</span><br><span>Desire to get the job done</span><br><span>Passion to provide excellent Customer Service</span><br><span>Right first-time philosophy</span><br><span>Sound educational background with knowledge of the Service Industry, an added advantage</span><br><span>Working knowledge of Microsoft Word, Excel and Power Point.</span><br><span>Good oral and written communication skills – English &amp; Arabic preferable</span><br><span>Self-motivated individual capable of taking ownership and working independently</span><br><span>Tolerance for stress in a fast-paced working environment.</span><br><span>Excellent planning and organizing skills</span><br><span>Good team player</span><br><span>Adheres to policies and procedures</span><br><span>Possesses good relationship building and interpersonal skills</span><br><br><br><strong>Educational Qualifications</strong><br><span>Essential :Diploma Degree</span><br><span>Desired : BA degree </span><br><br> </div>

<p>SRD Center is seeking qualified Business Mentoring / Monitoring Practitioner to join a short-term consultancy assignment supporting agricultural micro and small enterprises, rural entrepreneurs, community-based organizations, and local communities in Jordan. The assignment aims to strengthen beneficiaries' capacities to establish, manage, expand and sustain viable agricultural and agri-business enterprises through practical business development support, training, coaching and follow-up. Tasks The Business Mentoring and Monitoring Practitioner will provide individualized advisory support and follow-up to beneficiaries during the establishment, development or expansion of their enterprises. Key responsibilities include: • Provide structured individual and/or small-group business mentoring. • Review beneficiaries' business plans, implementation progress and business challenges. • Support beneficiaries during the start-up or expansion of their businesses. • Identify business-management, operational, marketing and financial gaps. • Develop practical recommendations and corrective actions together with beneficiaries. • Assist beneficiaries in establishing realistic business milestones and action plans. • Monitor implementation of agreed business plans and recommendations. • Conduct regular field visits and follow-up sessions. • Track the progress and performance of supported enterprises. • Develop and use appropriate monitoring and follow-up tools. • Assess progress against agreed business milestones and performance indicators. • Identify enterprises requiring additional or specialized support. • Coordinate referrals to business development, packaging or marketing specialists when required. • Monitor challenges affecting business sustainability. • Document beneficiary progress, achievements, challenges and lessons learned. • Identify and document potential success stories and good practices. • Contribute to mentoring progress reports. • Contribute to the final assessment of supported businesses. • Participate in training evaluation and acquired-skills assessment where required. • Contribute to the final consultancy report and recommendations. The ToR specifically calls for individualized mentoring, business advisory support, identification of operational gaps, regular field visits and written monitoring reports.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree, preferably an advanced degree, in Business Administration, Business Development, Agribusiness, Economics, Entrepreneurship, Rural Development or a related discipline.</li><li>Demonstrated professional experience in business mentoring, coaching and SME advisory services.</li><li>Experience supporting micro and small enterprises during start-up and/or business expansion.</li><li>Experience conducting business performance monitoring and structured follow-up.</li><li>Experience developing or applying business monitoring tools and indicators.</li><li>Strong understanding of business planning, financial management, marketing and operational management.</li><li>Experience working with agricultural SMEs, smallholder farmers, rural entrepreneurs, CBOs or cooperatives is highly desirable.</li><li>Experience supporting vulnerable populations, refugee/host communities or community-based livelihood programmes is an advantage.</li><li>Strong interpersonal, coaching and problem-solving skills.</li><li>Ability to work directly with entrepreneurs and translate identified challenges into practical actions.</li><li>Strong documentation and reporting skills.</li><li>Ability and willingness to conduct regular field visits in Balqa, Ajloun and Jerash.</li><li>Fluency in Arabic is required for beneficiary-facing activities.</li><li>Good English skills are desirable.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities &amp; local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes &amp; the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>JOB PURPOSE</u></strong><br>The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. <br><br><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong><br><ul><li>Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</li><li>Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li><li>Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</li><li>Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li><li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul><br><strong><u>NATURE AND SCOPE</u></strong><br><strong>Context</strong><br>The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. <br>The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. <br><strong>Reporting Relationships</strong><br>Reports directly to the Gateway supervisor.<br><strong>Contact</strong><br>External<br><ul><li>Customers</li><li>DHL Network</li></ul><br>Internal <br><ul><li>Ground Operation</li><li>Customer Care </li><li>CS Manager &amp; Supervisors</li><li>Air operations </li><li>Sales</li><li>Accounts</li><li>Customer Accounting</li><li>Service center T/L</li></ul><br><strong>Problem Solving</strong><br>The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.<br><strong>Decision Making</strong><br>The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.<br><strong>Planning and Organization</strong><br><br>The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.<br><br><strong>Job Challenge</strong><br><br>The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.<br>The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.<br><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong><br><ul><li>Sound educational back ground with knowledge of the Service Industry, an added advantage.</li><li>Sound knowledge of custom clearance procedures. </li><li>Working knowledge of Microsoft Word, Excel and Power Point.</li><li>Good oral and written communication skills – English &amp; Arabic. </li><li>Self motivated individual capable of taking ownership and working independently.</li><li>Tolerance for stress in a fast paced working environment.</li><li>Excellent planning and organising skills.</li><li>Passion for delighting customers.</li><li>Good team player.</li><li>Adheres to policies and procedures.</li><li>Possesses good relationship building and interpersonal skills.</li></ul><br><br> </div>

<p>1. JOB DETAILS:</p><p>Job Title: Analyst, ML Engineer</p><p>Reports to: Sr. Manager, IT Digital Platforms &amp; Digital Transformation</p><p>Department: IT Applications</p><p>Function: IT Applications</p><p>Company: Hikma Holding</p><p>2. JOB PURPOSE:</p><p>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms &amp; Digital Transformation, and under the close guidance of the AI Architect and AI developers team, this role provides hands-on ML engineering support across the solution lifecycle from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</p><p>3. JOB DIMENSIONS:</p><p>Number of Staff Supervised: Direct Reports Count: 0 (0 vacant)</p><p>Indirect Reports Count: N/A</p><p>Financial Budget (USD): Supports AI initiative delivery under team supervision</p><p>4. KEY ACCOUNTABILITIES:</p><p>ML Model Development &amp; Experimentation</p><ul><li>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</li><li>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</li><li>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</li><li>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</li><li>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</li><li>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</li></ul><p>Data Engineering &amp; Feature Development</p><ul><li>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</li><li>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</li><li>Collaborate with the Data &amp; Analytics team to access and understand available data assets, following data governance and privacy guidelines</li><li>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</li></ul><p>ML-Ops &amp; Production Support</p><ul><li>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</li><li>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</li><li>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</li><li>Maintain accurate records in model registries including versioning and change logs across AI initiatives</li><li>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</li></ul><p>Quality Assurance &amp; Testing</p><ul><li>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</li><li>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</li><li>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</li><li>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</li></ul><p>5. Behavioural Competencies:</p><p>Initiative &amp; Drive for Results - Very Good</p><p>Change &amp; Innovation - Very Good</p><p>Communication &amp; Influence - Good</p><p>Developing &amp; Empowering others - Good</p><p>Problem Solving &amp; decision Making - Excellent</p><p>Strategic Thinking - Good</p><p>6. Technical Competencies:</p><p>ML Model Development &amp; Experimentation - Good</p><p>Python &amp; ML Frameworks (PyTorch, TensorFlow, scikit-learn, HuggingFace) - Good</p><p>MLOps &amp; Model Lifecycle Tooling - Good</p><p>Data Engineering &amp; Pipeline Support - Good</p><p>Cloud AI/ML Services (Azure ML) - Good</p><p>Generative AI &amp; LLM Development (RAG, LangChain, Semantic Kernel) - Very Good</p><p>Model Explainability &amp; Responsible AI Awareness - Very Good</p><p>Containerization &amp; CI/CD Basics (Docker, Git, Azure DevOps) - Good</p><p>7. COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p><p>Internal: AI Champions Network, AI Architect, AI Developer, Data &amp; Analytics Team</p><p>External: AI/ML Vendors &amp; Solution Providers, Implementation Partners, Open Source &amp; Developer Communities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Software Engineering, Data Science, Mathematics, Statistics, or related technical field *(Required)*</li><li>Master's degree in Artificial Intelligence, Machine Learning, Data Science, or Computer Science *(Preferred)*</li><li>Microsoft Azure AI Engineer Associate, AWS Machine Learning Specialty, or Google Professional ML Engineer certification *(Preferred)*</li><li>Relevant ML/AI certifications (e.g., DeepLearning.AI ML Specialization, Databricks ML Associate, fast.ai) *(Preferred)*</li><li>0-1 year of professional experience in software development, data science, machine learning, or a related technical field (fresh graduates are welcome to apply)</li><li>Demonstrated hands-on experience with ML model development through academic projects, internships, capstone projects, hackathons, or personal projects</li><li>Familiarity with cloud AI/ML platforms (Azure, AWS, or GCP) gained through coursework, self-study, or practical experimentation *(Preferred)*</li><li>Any exposure to generative AI, LLM tools, or RAG concepts through academic or personal projects *(Preferred)*</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry exposure *(Preferred but not expected)*</li><li>Working knowledge of Python and foundational ML/DL libraries including scikit-learn, pandas, NumPy, and at least one deep learning framework</li><li>Practical exposure to training and evaluating ML models including classical machine learning and at least one of: NLP, computer vision, or time-series analysis through academic, personal, or internship projects</li><li>Basic familiarity with generative AI concepts including Large Language Models, prompt engineering, and RAG principles *(Preferred)*</li><li>Awareness of ML-Ops concepts and tools such as ML-flow or Azure Machine Learning for experiment tracking and model management *(Preferred)*</li><li>Basic experience with data preparation, cleaning, transformation, and exploratory data analysis using Python</li><li>Familiarity with version control using Git and basic software development practices including code reviews and testing</li><li>Basic understanding of cloud platforms (Azure, AWS, or GCP) and awareness of cloud-based AI/ML services *(Preferred)*</li><li>Familiarity with containerization concepts (Docker) and CI/CD basics *(Preferred)*</li><li>Awareness of responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security practices relevant to ML development</li><li>Any familiarity with pharmaceutical business processes or GxP compliance in a technology context is a plus *(Preferred)*</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99896<p>The Account Based Renewals Rep&nbsp;independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance.</p><br><p>The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution.</p><br><p>They leverage CRM systems to automate workflows and flag exceptions within established guidelines.<br><b>Key Responsibilities</b><br><i>Execute End to End Renewal Motions</i><br>• Independently execute full renewal workflows for assigned accounts.<br><i>Close Renewals</i><br>• Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance.<br><i>Drive and Close Seat Expansions</i><br>• Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal.<br><i>Monitor Auto Renewal Status</i><br>• Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines.<br><i>Customer Procurement Interaction</i><br>• Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks.<br><b>Skills &amp; Competencies</b><br>• <i>Organizational &amp; Time Management:</i> Manages multiple renewal cycles independently, with moderate guidance.<br>• <i>Customer First Mindset: </i>Identifies and addresses customer needs to drive satisfaction.<br>• <i>Communication: </i>Engages customers using clear, effective communication to secure renewals.<br>•<i> Negotiation: </i>Applies basic negotiation techniques to achieve mutual agreement on renewals.<br>• <i>CRM &amp; Workflow Systems: </i>Utilizes CRM systems to automate workflows and flag exceptions.<br><b>ATU (Account Team Unit) Collaboration</b><br>• <i>Expansion Qualification:</i> Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance.<br>• <i>Customer Success Collaboration: </i>Provides light touch coordination with Customer Success Managers to support retention and adoption.<br>• <i>Partner Engagement:</i> Supports partners where applicable, following general instructions.<br>• <i>Share Insights:</i> Communicates churn risks, blockers, and missed upsell signals across teams and geographies.<br>• <i>Feedback Loop:</i> Provides feedback on product experiences and packaging based on customer insights.<br><b>Required Qualifications</b><br>• 2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.<br>• Experience managing renewal cycles or recurring revenue motions.<br>• Strong communication skills with the ability to influence customer decisions.<br>• Foundational negotiation skills with the ability to secure renewals or basic expansions.<br>• Ability to manage multiple concurrent workflows and adhere to renewal timelines.<br>• Proficiency using CRM systems and basic workflow automation.<br><b>Preferred Qualifications</b><br>• Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.<br>• Familiarity with procurement processes or vendor customer negotiation cycles.<br>• Exposure to partner led or channel supported sales motions.<br>• Experience identifying churn risks or upsell signals through customer conversations or data.<br>• Working knowledge of forecasting renewals or using dashboards for revenue tracking.<br>• Experience coordinating across sales, customer success, and partner teams.</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99896 The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance. The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution. They leverage CRM systems to automate workflows and flag exceptions within established guidelines. Key Responsibilities Execute End to End Renewal Motions Independently execute full renewal workflows for assigned accounts. Close Renewals Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance. Drive and Close Seat Expansions Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal. Monitor Auto Renewal Status Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines. Customer Procurement Interaction Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks. Skills &amp; Competencies Organizational &amp; Time Management: Manages multiple renewal cycles independently, with moderate guidance. Customer First Mindset: Identifies and addresses customer needs to drive satisfaction. Communication: Engages customers using clear, effective communication to secure renewals. Negotiation: Applies basic negotiation techniques to achieve mutual agreement on renewals. CRM &amp; Workflow Systems: Utilizes CRM systems to automate workflows and flag exceptions. ATU (Account Team Unit) Collaboration Expansion Qualification: Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance. Customer Success Collaboration: Provides light touch coordination with Customer Success Managers to support retention and adoption. Partner Engagement: Supports partners where applicable, following general instructions. Share Insights: Communicates churn risks, blockers, and missed upsell signals across teams and geographies. Feedback Loop: Provides feedback on product experiences and packaging based on customer insights. Required Qualifications 2 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role. Experience managing renewal cycles or recurring revenue motions. Strong communication skills with the ability to influence customer decisions. Foundational negotiation skills with the ability to secure renewals or basic expansions. Ability to manage multiple concurrent workflows and adhere to renewal timelines. Proficiency using CRM systems and basic workflow automation. Preferred Qualifications Experience working in SaaS, subscription licensing, or recurring revenue commercial environments. Familiarity with procurement processes or vendor customer negotiation cycles. Exposure to partner led or channel supported sales motions. Experience identifying churn risks or upsell signals through customer conversations or data. Working knowledge of forecasting renewals or using dashboards for revenue tracking. Experience coordinating across sales, customer success, and partner teams. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk it s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications</h2><p>2 - 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.</p><p>Experience managing renewal cycles or recurring revenue motions.</p><p>Strong communication skills with the ability to influence customer decisions.</p><p>Foundational negotiation skills with the ability to secure renewals or basic expansions.</p><p>Ability to manage multiple concurrent workflows and adhere to renewal timelines.</p><p>Proficiency using CRM systems and basic workflow automation.</p><h2>Preferred Qualifications</h2><p>Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.</p><p>Familiarity with procurement processes or vendor customer negotiation cycles.</p><p>Exposure to partner led or channel supported sales motions.</p><p>Experience identifying churn risks or upsell signals through customer conversations or data.</p><p>Working knowledge of forecasting renewals or using dashboards for revenue tracking.</p><p>Experience coordinating across sales, customer success, and partner teams.</p><p></p></section>

<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong><span dir="RTL">Inspector</span></strong></p> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"><u style="box-sizing: border-box;">Responsibilities and duties:</u></strong></p> <ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px; font-family: Lato, sans-serif; font-size: 14px;"> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Note faults existing in the center building.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Log maintenance-related requests into the maintenance system.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare reports on maintenance work due to vandalism or misuse by the direct supervisor.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare periodic reports on fault status and its maintenance.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Monitor and inspect the implementation of maintenance tasks observed.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Follow up on maintenance requests and technicians’ reports on different maintenance programs.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Conduct periodic updates on the status of maintenance requests and procedures followed.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Keep a private record of related works.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare drawings or diagrams assigned by the direct supervisor.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Regular reviews to ensure updates to drawings and take measurements when requested.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare reports related to preventive and corrective maintenance and follow up.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare project-specific reports as requested and provide periodic updates.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Perform any task assigned by the immediate supervisor within the scope of specialization</strong><strong style="box-sizing: border-box; font-weight: bold;"><span dir="LTR" style="box-sizing: border-box;">.</span></strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Working in the role may require variable working hours according to the department’s needs.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Commitment to providing patient-centered care in line with the nature of tasks and job responsibilities, including delivering a positive experience for all patients.</strong></li> </ul> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px">&nbsp;</p> <p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"><u style="box-sizing: border-box;">Qualifications:</u></strong></p> <ol style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px; font-family: Lato, sans-serif; font-size: 14px;"> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Bachelor’s degree in Architecture or Interior Design</strong><strong style="box-sizing: border-box; font-weight: bold;"><span dir="LTR" style="box-sizing: border-box;">.</span></strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Three years of experience in the same field.</strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Adherence to general safety rules and infection control procedures in accordance with applicable regulations.</strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Excellent communication skills.</strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">English language at a very good level.</strong></li> </ol> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px">&nbsp;</p> <p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;** Hussein Cancer Center: a smoke-free environment **</strong></p>