Packing & Packaging Technician Jobs in Jordan

<p><h4>Job purpose</h4> <p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p> <h4>Key accountability areas</h4> <strong>Electrical engineering activities</strong><br> <li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li> <li>Provide technical support during installation, testing, and commissioning activities.</li> <li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li> <li>Implement approved design and engineering changes.</li> <strong>Technical coordination and documentation</strong><br> <li>Prepare technical reports, calculations, and engineering documentation as required.</li> <li>Provide technical clarifications to internal teams, contractors, and suppliers.</li> <li>Support material submittal reviews and technical evaluations.</li> <li>Maintain updated engineering records and as-built drawings.</li> <strong>Quality and compliance</strong><br> <li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li> <li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li> <li>Witness testing activities and verify proper documentation of results.</li> <strong>HSE and operational support</strong><br> <li>Follow HSE policies and promote safe working practices during all electrical activities.</li> <li>Identify and report potential risks and support corrective actions.</li> <li>Coordinate with concerned functions to ensure smooth execution of work.</li> <h4>Role accountability</h4> <strong>HR proficiency</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery</strong><br> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> <strong>Problem-solving</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Electrical Engineering</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <p>Safety<br> Design<br> Design tools<br> Engineering design<br> Design specifications</p></p><p></p>

<p><h4>Job purpose</h4> <p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p> <h4>Key accountability areas</h4> <strong>Electrical engineering activities</strong><br> <li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li> <li>Provide technical support during installation, testing, and commissioning activities.</li> <li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li> <li>Implement approved design and engineering changes.</li> <strong>Technical coordination and documentation</strong><br> <li>Prepare technical reports, calculations, and engineering documentation as required.</li> <li>Provide technical clarifications to internal teams, contractors, and suppliers.</li> <li>Support material submittal reviews and technical evaluations.</li> <li>Maintain updated engineering records and as-built drawings.</li> <strong>Quality and compliance</strong><br> <li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li> <li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li> <li>Witness testing activities and verify proper documentation of results.</li> <strong>HSE and operational support</strong><br> <li>Follow HSE policies and promote safe working practices during all electrical activities.</li> <li>Identify and report potential risks and support corrective actions.</li> <li>Coordinate with concerned functions to ensure smooth execution of work.</li> <h4>Role accountability</h4> <strong>HR proficiency</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery</strong><br> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> <strong>Problem-solving</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Electrical Engineering</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <p>Safety<br> Design<br> Design tools<br> Engineering design<br> Design specifications</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p> <ul> <li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li> <li>Ensure all kitchen colleagues are aware of standards and expectations</li> <li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li> <li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li> <li>Have full knowledge of all menu items, daily features and promotions</li> <li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li> <li>Follow kitchen policies, procedures and service standards</li> <li>Follow all safety and sanitation policies when handling food and beverage</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience in the culinary field required</li> <li>Journeyman’s papers or international equivalent required</li> <li>Diploma certification in a culinary discipline an asset</li> <li>Computer literate in Microsoft Windows applications an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<p>The GIZ Jordan Projects&nbsp;<strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong>&nbsp; and&nbsp; <strong><em>Digitalisation of TVET in Jordan </em></strong>are seeking to hire a&nbsp;“<strong>Monitoring and Evaluation Specialist</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p><strong>FURSATI –</strong>&nbsp;<strong>“</strong>is a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from&nbsp;<strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green,&nbsp;technical&nbsp;and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal&nbsp;objective.&nbsp;</p> <p>FURSATI works at system, school,&nbsp;community&nbsp;and&nbsp;labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm&nbsp;change&nbsp;around women’s employment, and women’s transition into work.&nbsp;</p> <p><strong>Output 1</strong>&nbsp;strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and&nbsp;labour&nbsp;market-oriented way, including policy advice, capacity development, career&nbsp;orientation&nbsp;and private sector engagement.&nbsp;</p> <p><strong>Output 2</strong>&nbsp;supports selected BTEC girls’ schools in improving practical and gender-responsive training in green,&nbsp;technical&nbsp;and creative fields, with a focus on work-based learning and cooperation with companies.&nbsp;</p> <p><strong>Output 3</strong>&nbsp;addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations.&nbsp;</p> <p><strong>Output 4</strong>&nbsp;strengthens&nbsp;labour&nbsp;market-oriented qualification offers and women’s transition into employment through&nbsp;labour&nbsp;market analysis, training development, mentoring, career guidance, job fairs,&nbsp;internships&nbsp;and cooperation with relevant associations</p> <p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong>&nbsp;which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong>&nbsp;public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>Bachelor’s degree in social science, economics, statistics, engineering, and any other related field.</li> <li>At least 7 years of professional experience and relevant expertise in a comparable position in an international development organisation (Monitoring &amp; Evaluation, Data Management and Analysis).</li> <li>Professional experience within the Jordanian TVET &amp; Employment sector is an asset</li> <li>Methodological expertise in impact measurement of development cooperation projects.</li> <li>High flexibility in selecting methods and strategies for monitoring and evaluation (M&amp;E) of projects and for collecting data to demonstrate achieved impacts.</li> <li>Experience in monitoring and evaluation for reporting, data collection, and aggregation of various data sources, with the ability to provide a comprehensive overview.</li> <li>Excellent digital competencies (MS Office: Excel, MS Teams).</li> <li>Language skills: Arabic native speaker, fluent spoken and written English skills, German language is an asset.</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Create and implement monitoring, evaluation and learning systems (MEL) for FURSATI and DigiTVET.</li> <li>Provide input for reports to the German Federal Ministry for Economic Cooperation and Development (BMZ) and other political partners.</li> <li>Support the information, communication and public relations work of the projects by providing results data.</li> <li>Continuously manage data collection, preparation, and provision to support strategic orientation and operational planning.</li> <li>Provide regular updates on MEL progress, ensuring adherence to GIZ strategies and guidelines, including those of its financing partners and relevant divisions.</li> <li>Support the projects and counterparts in document management and knowledge management and ensure that the projects meet their obligations in records management, monitoring and evaluation.</li> <li>Contribute to MEL activities on cluster and portfolio level, especially regarding the programme level monitoring, sector data analysis and impact communication.</li> <li>Coordinate and monitor the processing and fulfilment of contracts within your area of responsibility.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p> <p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p> <p><strong><u>RELATIONSHIPS </u></strong></p> <ul> <li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li> <li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li> </ul> <p><strong><u>GENERAL DUTIES</u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Respects and observes staff regulations and security rules at all times.</li> <li>Represents the ICRC in a professional manner at all times.</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li> <li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p><strong>Technical support</strong></p> <ul> <li>Supports users by proposing technical solutions and providing the necessary training.</li> <li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li> <li>Organize or upon request field visits,</li> <li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li> <li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li> <li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li> <li>Liaise with the delegations using Renault Trucks and proposes &amp; organizes preventive or curative visits with the Renault Diagnostic Tool.</li> <li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li> <li>Provides the LOG Fleet/GVA &amp; his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li> </ul> <p><strong>Technical Training</strong></p> <ul> <li>Organize or outsource Renault truck trainings globally and upon request,</li> <li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li> <li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li> <li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li> </ul> <p><strong>Driving and operation Training</strong></p> <ul> <li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li> <li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li> <li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li> </ul> <p><strong>Diagnostic Tools</strong></p> <ul> <li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li> <li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li> <li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li> </ul> <p><strong>New technologies</strong></p> <ul> <li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li> <li>Proposes processes and structural changes related to vehicle service when required.</li> <li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li> </ul> <p><strong><u>ADDITIONAL DUTIES</u></strong></p> <ul> <li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li> <li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li> <li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li> <li>Takes responsibility for their own professional learning and development</li> <li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li> </ul> <ol > <li><strong>Reporting</strong></li> </ol> <p>Writes visit reports after each support mission.</p> <p>After each training, writes summary report with feedback and recommendations.</p> <p>Provides contributions to technical reports when required.</p> <ol > <li value="2"><strong>Administration – Finance</strong></li> </ol> <p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p> <p>Keeps training files up to date at all times</p> <ol > <li value="3"><strong>Information</strong></li> </ol> <p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p> <p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p> <p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p> <ul> <li>Relevant Degree from a recognized university,</li> <li>Mechanical and electrical engineering degree in industrial vehicle technology,</li> <li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li> <li>Experience in an international organization or NGO is an asset</li> <li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li> <li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li> <li>Certificate of good conduct,</li> <li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li> <li>Precise, rigorous with high sense of confidentiality and integrity,</li> <li>Strong negotiation and communication skills,</li> <li>High organizational and analytical skills,</li> <li>Able to work efficiently under pressure with minimum supervision,</li> <li>Independent with sense of responsibility and initiative,</li> <li>Strong team leadership skills and supervision experience is an asset,</li> <li>Able to develop and sustain a network of key contacts.</li> <li>Expected to travel regularity in various countries</li> </ul> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: 12^th October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12^th October midnight.</li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a cover letter and resume in English will be considered.</li> <li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p> <p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>

<p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 &amp; 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits &amp; positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p><p><strong>Desired Candidate Profile</strong></p><p>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams 2. Product Lifecycle Management: Knowledge of defining market positioning and life cycle management 3. Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities. 4. New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns. 5. Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis. Page 2 of 2 Syngenta Role Profile 6. Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</p><p>Ability to conduct market research and analyze customer needs and preferences to identify opportunities for product development and portfolio expansion. Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs. Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives. Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive. Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</p>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A dedicated coordinator is required to support department-wide resource, account and administrative coordination across Managed Services, Business Enablement and Transformation.<br> Support candidate sourcing and screening for department requirements.<br> Coordinate employment, onboarding and resource mobilisation activities.<br> Coordinate account and client-relationship follow-ups for the department.<br> Arrange weekly team meetings and client meetings.<br> Coordinate with project managers and technical managers on service-level reports and weekly presentations.<br> Coordinate department administrative requests, including leave requests, visa renewals and medical-related requirements.<br> Support business-analysis activities and perform QA/QC reviews.<br> Prepare presentations and management updates.<br> Coordinate engagement across all department teams Minimum two years of relevant experience.<br> Technical degree or relevant technical courses/certifications.<br> Business-analysis and QA/QC skills.<br> PowerPoint skills are an advantage.<br> Arabic is an advantage.<br> Able to work remotely and travel to the UAE when required.<br> Able to multitask, remain highly available, work under pressure and operate flexibly in an agile environment.<br> Available to join within two to three weeks.<br></span> </div>

<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a&nbsp;“<strong>Public Administration Advisor</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p>The project&nbsp;“Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)&nbsp;is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p> <p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field​. An advanced degree is desirable.</li> <li>5 years of professional experience relevant to the duties.</li> <li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management​.</li> <li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector​.</li> <li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.​</li> <li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector​.</li> <li>Ability to strategically position reform and innovation topics within a development cooperation context.</li> <li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li> <li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li> <li>Strong analytical and drafting skills.</li> <li>Excellent command of English and Arabic (spoken and written).</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” &nbsp;independently, and in close coordination with external and internal stakeholders</li> <li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.​</li> <li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li> <li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li> <li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility​.</li> <li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li> <li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li> <li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-08&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>Jordan&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt &amp; Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&amp;W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt &amp; Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&amp;W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt &amp; Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&amp;W Hartford CFTs, CTS, and P&amp;W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers,&nbsp;OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&amp;W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&amp;P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&amp;W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&amp;W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<p><br></p><p>The Role</p><p>As a part-time Security Analyst, you ll own the recurring security, governance and compliance work that keeps wi-Q s certifications strong and our platform trustworthy as we scale. This is a half-time role, working alongside our Engineering and DevOps teams and our senior security leadership. This isn t a helpdesk role and it isn t a 24/7 monitoring desk. You ll be the driving force behind our ISO 27001, PCI DSS and Cyber Essentials Plus programmes, keeping our controls running like clockwork and our evidence audit-ready. It s proactive, autonomous work with a direct impact on the certifications we hold and the enterprise trust we earn.</p><p>Key Responsibilities</p><ul><li>Identity and access governance: oversee access and privileged-access reviews, and help keep our identity and credential management robust as the business grows.</li><li>Third-party and supplier security: run our supplier security review programme and maintain the compliance evidence our certifications and enterprise customers require.</li><li>Customer and enterprise assurance: support our sales and account teams by completing security questionnaires and responding to customer due diligence.</li><li>Vulnerability and patch assurance: oversee vulnerability management, making sure findings are prioritised and driven through to resolution.</li><li>Secure-by-design: review new features and changes (including AI functionality) for security and data-protection impact before release, helping embed secure-by-design across product and engineering.</li><li>Compliance operations: help maintain and evidence our ISO 27001, PCI DSS and Cyber Essentials Plus certifications, and keep us ahead of relevant regulatory change.</li><li>Risk management: carry out security risk assessments and help maintain our risk register, working with teams across the business to manage and reduce risk.</li><li>Security awareness and training: coordinate our security awareness programme and support secure-development training across the team.</li><li>Resilience and incident readiness: support our incident-response exercises, business continuity and backup assurance.</li><li>Documentation and governance: help keep our security policies and documentation accurate, relevant and aligned with how we operate.</li><li>Data protection: support our data-protection obligations, including day-to-day data-handling practices and our responsibilities under GDPR.</li><li>Reporting: provide leadership with clear visibility of our security and compliance posture, flagging risks early.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Hands-on experience running ISO 27001 ISMS operations and PCI DSS compliance, ideally in a SaaS or technology environment.</li><li>A relevant qualification: ISO 27001 Lead Implementer is the strongest signal for this role (Lead Auditor a bonus), alongside something like CRISC or CompTIA Security+ at mid level, and PCIP for the PCI-specific work.</li><li>Familiarity with Cyber Essentials Plus, access recertification, supplier security reviews and evidence collection.</li><li>A self-starter who works autonomously, chases things to closure, and enjoys turning ad hoc controls into scheduled, evidenced ones.</li><li>A clear communicator who can work well with engineers, HR and an external virtual CISO.</li><li>A pragmatic, data-driven mindset: you care about the control actually working, not just the paperwork looking right.</li><li>Desirable: exposure to GDPR and data-protection operations, GRC tooling, and cloud environments.</li></ul>

<p><strong>Terms of Reference: DG Program Lead</strong></p> <p>About Development Gateway and the Early Grade Education Activity (EGEA)<br> Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br> approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br> combination of programmatic and IT developer capacity and skills within DG, over the last 20<br> years we have researched data ecosystems, built digital tools to support those data ecosystems,<br> and advised on data strategy and digital transformation to strengthen decision-making,<br> transparency, and service delivery.</p> <p><br> DG is one of several consortium partners, led by IREX, implementing the Early Grade<br> Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br> funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br> complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br> 50 individuals working on the program at any given time (based both in Jordan and abroad).<br> From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br> implementation at any given time, with at least 3 staff based in Amman including the Program<br> Lead.</p> <p><br> The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br> outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br> education of student teachers while they are still at university (pre-service teachers), and also by<br> supporting early grades students and teachers (in-service teachers).</p> <p><br> DG’s role within the consortium is focused on enhancing data use among various systems and<br> data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br> support local actors in mapping the data landscape and improving data systems’ utility and<br> interoperability. DG will also work with various actors in Jordan to support the digitization of<br> institutional data systems, including quality assurance processes and assessment where needs<br> are identified. Lastly, DG will also support integration and alignment of the national AI policy<br> into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br> exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br> integrating automation safely and effectively into key functions.</p> <p><strong>Job description</strong><br> This is an exciting opportunity for someone who, through substantial experience in the<br> education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br> for a senior professional based in Amman who is equally comfortable working on big picture<br> strategic issues and complex technical details. Someone who brings deep subject-matter<br> expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br> capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br> work with overarching program objectives.</p> <p><br> As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br> arm of the ASAS program, bridging relationships both within the consortium and with external<br> partners, strategic positioning, and technical execution. You will guide and mentor technical<br> experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br> focused, complementary, and directly linked to project goals.</p> <p><br> You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br> daily alignment with Jordan country leadership and consortium partners. The role is embedded<br> within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br> Jordan-based staff to ensure complete strategic and operational synergy.</p> <p><br> At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br> innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br> exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br> program in Amman.</p> <p><strong>The work you get to do</strong></p> <p><em>Project management and delivery</em></p> <p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p> <p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p> <p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p> <p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p> <p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p> <p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required.&nbsp;</p> <p><em>Strategic advisory &amp; oversight </em></p> <p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p> <p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p> <p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p> <p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed.&nbsp;</p> <p><em>Stakeholder convening &amp; steering </em></p> <p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p> <p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p> <p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p> <p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p> <p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working&nbsp;relationships across organizational lines and steering experts toward shared objectives.</p> <p><em>Partnership building and maintenance</em></p> <p><br> ● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br> contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br> with other consortium partners.</p> <p><br> ● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br> complementary working relationships across organizational lines and steering experts<br> toward shared objectives.</p> <p><br> ● Represent DG externally in meetings and contribute to external communications content<br> for the program.</p> <p><br> ● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br> Examination and Testing Department, Planning and Statistics Department) and other<br> key government and university stakeholders on project activities; maintain proactive,<br> transparent communication to build trust.</p> <p>● Other duties as assigned.&nbsp;</p> <p><strong>Qualifications and experience requirements</strong><br> ● Experience: 8+ years of experience working in complex, multi-stakeholder<br> environments, with a proven track record of managing high-level institutional<br> relationships.<br> ● Government &amp; Sector Expertise: Demonstrable experience building strategic<br> relationships with government stakeholders in Jordan (particularly the Ministry of<br> Education or related entities), alongside deep domain experience in digital policy, data<br> ecosystems, or early grade education.<br> ● Language &amp; Communication: Professional fluency in written and spoken Arabic and<br> English, with superior communication and diplomacy skills.<br> ● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br> or a related discipline required.<br> ● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br> ASAS as required, including pot</p> <p><strong>Preferred (desirable) qualifications</strong><br> ● Master’s degree in education, public policy, or a tech-related discipline.<br> ● Experience designing and/or conducting qualitative research and assessments and<br> trainings.<br> ● Demonstrable AI policy/AI in education experience.<br> ● International experience.</p> <p><br> <strong>Position Details</strong></p> <p><br> This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br> The role is expected to run for the life of the program (3 years), pending annual performance<br> reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br> experience.</p> <p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p> <p>&nbsp;</p> <p>&nbsp;</p>

<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role: Wiley is seeking a Mid Software Support Engineer with 2-3 years of experience to play a key role in supporting Wiley's Research Exchange platform. In this position, you will be responsible for application maintenance, support, troubleshooting, and continuous improvement activities. You will work closely with development teams and cross-functional stakeholders to ensure the stability, performance, and reliability of the platform. This role requires a proactive problem solver who can investigate issues, drive resolutions for incidents and service requests, and contribute to enhancing the overall user experience and operational effectiveness of the application.</p><p>How You Will Make an Impact</p><ul><li>Provide technical expertise in application maintenance, support, troubleshooting, and issue resolution.</li><li>Collaborate closely with development teams to implement fixes, enhancements, and platform improvements.</li><li>Investigate and resolve incidents and service requests, ensuring timely communication and resolution.</li><li>Take ownership of complex support issues and provide guidance to junior team members on troubleshooting and problem resolution.</li><li>Contribute to the refinement of support processes, Incident Management practices, and operational workflows.</li><li>Proactively identify opportunities for application performance, reliability, and process improvements.</li><li>Perform root cause analysis and document findings, recommendations, and preventative actions.</li><li>Create and maintain technical documentation, standard operating procedures (SOPs), and solution requirements.</li><li>Leverage AI-powered tools, including Microsoft Copilot, to assist with debugging, issue analysis, and troubleshooting activities.</li></ul><p>What We Look For</p><ul><li>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</li><li>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</li><li>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</li><li>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</li><li>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</li><li>Ability to work independently while also contributing effectively within a collaborative team environment.</li><li>Experience onboarding new team members and mentoring junior colleagues.</li><li>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</li><li>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</li><li>Ability to write and execute SQL queries and work with relational databases.</li><li>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</li><li>Commitment to continuous learning, process improvement, and delivering high-quality support services.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</p><p>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</p><p>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</p><p>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</p><p>Ability to work independently while also contributing effectively within a collaborative team environment.</p><p>Experience onboarding new team members and mentoring junior colleagues.</p><p>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</p><p>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</p><p>Ability to write and execute SQL queries and work with relational databases.</p><p>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</p><p>Commitment to continuous learning, process improvement, and delivering high-quality support services.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p ><b><u><span>Job Summary</span></u></b></p> <p ><b><span>Arab Potash Company is seeking a dedicated and experienced Chemical Engineer to supervise and manage process engineering activities throughout the project lifecycle, from conceptual studies and FEED to detailed engineering and project execution. The successful candidate will ensure that process engineering deliverables comply with project specifications, contractual requirements, and engineering standards while coordinating effectively with multidisciplinary teams.</span></b></p> <p ><b><span>&nbsp;</span></b><b><u><span>Duties and Responsibilities</span></u></b></p> <ul> <li ><b><span>Perform <span>&nbsp;</span>process engineering activities</span></b></li> <li ><b><span>Supervise and manage process engineering activities throughout the project lifecycle (conceptual design, FEED, detailed design, and execution).</span></b></li> <li ><b><span>Coordinate with internal teams, including Process, Production, Mechanical, Electrical, Instrumentation, and Safety, to ensure alignment with project requirements.</span></b></li> <li ><b><span>Review engineering deliverables prepared by contractors and consultants to ensure technical accuracy, completeness, and compliance.</span></b></li> <li ><b><span>Ensure that all process engineering documents comply with project specifications, contractual requirements, and applicable engineering standards.</span></b></li> <li ><b><span>Maintain accurate documentation and implement effective version control for all process engineering deliverables throughout the project phases.</span></b></li> <li ><b><span>Support project execution by providing technical guidance and resolving process engineering issues as required.</span></b></li> </ul> &nbsp; &nbsp; </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 7+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure.<br> The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives.<br> Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions.<br> Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline.<br> Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity.<br> Ensures that all issues and solutions are properly documented in the bank's incident management system.<br> Proactively prevents failures through regular maintenance and performance monitoring of network devices.<br> Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals.<br> Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank’s rights and maintain continuity under all circumstances.<br> Documents and regularly updates the network architecture and associated systems.<br> Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity.<br> Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions.<br> Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank’s adherence to regulatory requirements.<br> Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks.<br> Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities.<br> Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices.<br> Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently.<br> Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits.<br> Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.<br> Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.<br> Holder of at least one certification in the following areas: Routing &amp; Switching Firewalls Web Application Firewall (WAF) Wi-Fi Voice Systems Minimum of 8 years of practical experience in relevant job functions.<br> Proficiency in English, both spoken and written.<br> Strong computer literacy and ability to work with applied systems.<br> Supervisory and managerial skills.<br> Analytical thinking skills.<br> Ability to motivate and work as part of a team.<br> Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.<br> Strong communication and interpersonal skills.<br> Ability to work under pressure.<br> Strong planning and organizational abilities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IAM Senior Consultant with strong expertise in Identity &amp; Access Management (IAM) and hands-on experience with SailPoint solutions.<br> The role will be responsible for implementing, managing, and supporting IAM solutions in an enterprise environment.<br> Key Responsibilities Design, implement, and support IAM solutions using SailPoint.<br> Manage user identities, access rights, roles, and permissions .<br> Configure and maintain SailPoint IdentityIQ .<br> Support identity lifecycle management, including joiner, mover, and leaver processes.<br> Implement and manage access certification and access governance processes.<br> Troubleshoot IAM issues and provide technical support.<br> Work with business and technical teams to define access requirements.<br> Support IAM integrations with enterprise applications and directories.<br> Ensure IAM solutions follow security and compliance requirements.<br> Prepare technical documentation and support project implementation.<br> 6+ years of experience in IAM / Identity &amp; Access Management.<br> Strong hands-on experience with SailPoint IdentityIQ .<br> Experience in identity lifecycle management and access governance .<br> Good understanding of authentication, authorization, roles, and access controls.<br> Experience working with enterprise applications and directories.<br> Strong troubleshooting and problem-solving skills.<br> Good communication and stakeholder-management skills.<br> Nice to Have Experience with other IGA/IAM products .<br> SailPoint certifications.<br> Experience with enterprise IAM implementation projects.<br> Key Skills: IAM | SailPoint | IdentityIQ | IGA | Identity Governance | Access Management | Identity Lifecycle | Access Certification</span> </div>

<p><h4>Role overview</h4> <p>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.</p> <h4>Key responsibilities</h4> <li>Act as the primary technical contact for customer operational issues, escalations, and service reviews.</li> <li>Manage and support infrastructure including storage, compute, SAN, and backup platforms.</li> <li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.</li> <li>Plan and coordinate hardware/software upgrades and change activities.</li> <li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.</li> <li>Deliver regular reports on asset health, incidents, capacity, and service improvements.</li> <li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization.</li> <h4>Requirements</h4> <li>5+ years of experience in infrastructure support, storage engineering, or technical account management.</li> <li>Strong hands-on experience with Dell technologies: <br> <strong>Storage:</strong> PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain<br> <strong>Compute:</strong> Dell PowerEdge Servers, MX Platform<br> <strong>SAN:</strong> Connectrix, Brocade</li> <li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.</li> <li>Knowledge of ITIL processes (Incident, Problem, and Change Management).</li> <li>Excellent communication, stakeholder management, and customer-facing skills.</li> <li>Dell certifications are a plus.</li></p><p></p>