Planning Engineer Jobs in Jordan
1739 Jobs Found
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of department operations and engineering budgets</strong></p>
<ul>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Helps establish priorities for total property maintenance needs.</li>
<li>Supervises the day to day operations of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li>
<li>Supervises distribution of repair work orders.</li>
<li>Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.</li>
<li>Acts as technical liaison for all departments in property.</li>
<li>Supervises Engineering in the absence of the Director of Engineering.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and makes purchases of new equipment, supplies, and furnishings.</li>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.</li>
<li>Performs inspections effectively.</li>
<li>Assists in evaluating and implementing new technologies, equipment and supplies.</li>
<li>Assists in establishing and implementing an energy conservation program.</li>
</ul>
<p><strong>Maintaining engineering standards</strong></p>
<ul>
<li>Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.</li>
<li>Helps ensure regulatory compliance to facility regulations and safety standards.</li>
<li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
<li>Helps train employees in safety procedures.</li>
<li>Assists in training other department employees in fire protection, safety and evacuation procedures.</li>
<li>Provides feedback to employees based on observation of service behaviors.</li>
<li>Assists in performing operational activities as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><b>Position Summary</b></p><p>The Senior ASAS Program Coordinator will be a full-time, in-person role based in Amman, Jordan. This role serves as a central coordination and operations focal point for DG’s work under the ASAS consortium. It is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts.</p><p><br></p><p>This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving.</p><p><br></p><p>The ideal candidate is a self-starter who is proactive in identifying and responding to needs, highly organized and experienced in coordination, vendor management, and operations. The post holder must be comfortable working across remote and in-country teams, following up on multiple deadlines in parallel, and handling shifting priorities with professionalism and attention to detail.</p><p><br></p><p>Reporting and Working Relationships</p><p>The Senior ASAS Program Coordinator will report to DG’s Oversight Lead based in the UK, with regular coordination with relevant DG program and technical colleagues based in Jordan, the U.S., Kenya, Argentina and other locations. The role will also work closely with IREX colleagues and other consortium team members to ensure DG’s work is well integrated with broader ASAS implementation needs.</p><p><br></p><p>The role is embedded within the ASAS office in Amman and is expected to work closely with the broader Jordan-based consortium team to support strong communication, accountability, and operational alignment across partners.</p><p><br></p><p>Key Responsibilities</p><p>Program Coordination and Delivery</p><p>Coordinate day-to-day implementation of DG’s ASAS workstreams, ensuring timelines, deliverables, dependencies, and follow-up actions are tracked and completed on time.</p><p>Maintain and update work plans, schedules, trackers, status updates, and core project documentation in coordination with DG colleagues and consortium counterparts.</p><p>Proactively manage risks to DG’s deliverables; identify potential delays in consortium workflows that impact DG’s scope, and draft mitigation strategies.</p><p>Support internal planning and implementation processes by monitoring progress, identifying bottlenecks, and escalating risks, delays, or capacity issues early with proposed mitigation actions.</p><p>Coordinate inputs from DG team members for weekly, monthly, quarterly, and other program reporting requirements, ensuring accuracy, completeness, and timely submission.</p><p>Track action items across meetings and workstreams and follow up with responsible team members to maintain accountability and momentum.</p><p><br></p><p><b>Qualifications</b></p><p>Required Qualifications</p><p>Bachelor’s degree in a relevant discipline such as management, education, social sciences, development studies, information management, business administration, public policy, or a related field.</p><p>3-5 years of relevant professional experience in program coordination, operations, administration, or project support, preferably in development, education, or donor-funded programs in Jordan or similar contexts.</p><p>Demonstrated experience coordinating multiple workstreams in parallel in a fast-paced, multi-stakeholder environment.</p><p>Demonstrated experience managing vendors, consultants, procurement processes, invoices, and operational logistics.</p><p>Experience producing bilingual project documentation, presentations, and coordination materials.</p><p>Experience coordinating across internal teams and external partners, including remote colleagues and in-country stakeholders.</p><p>Professional fluency in English and Arabic, both written and spoken.</p><p>Strong writing, documentation, and presentation skills, with an emphasis on clarity, accuracy, and accessibility.</p><p>Strong organizational, coordination, and time-management skills, with proven ability to track deadlines, follow up consistently, and maintain attention to detail.</p><p>Strong interpersonal, relationship management, and diplomacy skills, with the ability to work effectively across diverse technical and non-technical teams.</p><p>Ability to work independently while remaining highly collaborative and responsive to management direction and team needs.</p><p>Preferred Qualifications</p><p>Experience working within consortium-based programs or projects involving multiple implementing partners.</p><p>Experience navigating multi-partner compliance requirements (e.g., USAID, IREX, or similar international donors).</p><p>Experience supporting education, digital development, data, or technology-focused programming in Jordan.</p><p>Familiarity with developments in the field of Artificial Intelligence (AI) and its application in the education sector.</p><p>Familiarity with Jordanian institutional stakeholders, including ministries, universities, or education-sector actors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan.<br> The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.<br> This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.<br> Responsibilities: 1.<br> Financial Control & Reporting Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br> Manage monthly, quarterly, and annual close processes for US entities.<br> Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br> Ensure compliance withinternal controls and audit standards.<br> 2. Leadership & People Management Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br> Set clear objectives, performance expectations, and development plans for team members.<br> Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br> Ensure effective workload distribution and succession planning within the team.<br> 3. US Operations & Business Partnership Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br> Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br> Monitor and analyze key financial metrics, variances, and trends impacting US operations.<br> 4. Compliance, Controls & Governance Ensure strong financial governance and adherence to the company's internal control framework.<br> Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br> Implement and enhance process controls to mitigate financial and operational risks.<br> Support continuous improvement initiatives, including process automation and standardization.<br> 5. Systems & Process Improvement Oversee finance-related systems and reporting tools used for US operations.<br> Drive efficiencies in close, reporting, and reconciliation processes.<br> Lead or support finance transformation initiatives, shared services optimization, and system upgrades.<br> Bachelor’s degree in Accounting, Finance, or related field (required) Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred Minimum 12–15 years of progressive finance and accounting experience Proven experience in a controller, senior finance manager, or associate director role Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred Demonstrated experience managing and leading big teams Skills: Expert knowledge of financial reporting, internal controls, and regulatory compliance Strong leadership, people management, and stakeholder engagement skills Excellent analytical, problem-solving, and decision-making capabilities Ability to manage complex, multinational finance operations remotely Strong communication skills with the ability to engage in senior leadership High level of integrity, attention to detail, and ownership mindset Proficiency in ERP systems (SAP) and advanced Excel</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to Deputy Director of UNRWA Affairs (Operations). Technical guidance and advice are received from the Director of Finance. Responsibilities Manages a Field based Finance team to ensure, inter alia, that the Finance function provides accurate, relevant and timely financial information and advice to a multiplicity of internal and external stakeholders; Trains and instructs the staff on financial matters in the Field. Is responsible for the interpretation of the financial information and for providing advice on a broad range of management issues to the Field Director, Programme Chiefs and other managers within the Field; advises on the management of the financial envelope and, in close coordination with Human Resources, advises on staffing costs for the Field including reallocation of financial resources based on Field/Agency priorities, forecasts costs and expenditures. In full compliance with IPSAS, coordinates the preparation of the Field medium term forecasts and operating budget; reviews budget submissions, monitors expenditures against budget allotments and reports on variances; ensures that Field budget activities are carried out in an accurate, defendable and timely manner. Ensures due diligence in all aspects of the disbursements, receipts and management of the Field's financial resources including responsibility of internal control procedures, cash flow management and treasury functions in the Field; Ensures that local bank account administration and associated cash management functions are performed in adherence to Financial Regulations. Supervises the preparation of the monthly financial report to internal management, the Quarterly Budget Review for all Programmes and Departments to enable management to conduct resource allocation, the fully accrued monthly accounts, the financial records and statements and reports including monthly figures covering also the staff cost in coordination with the Departments; ensures that yearly and biennium Field accounts closing activities are carried out in a precise and timely manner; coordinates Field replies to internal and external audit queries. Ensures that the provisions of the IPSAS compliant Financial Regulations, the Finance Manual and Finance and Budget Technical Instructions issued by Headquarters are complied with throughout the Field and are supplemented locally to the extent necessary. Is responsible for development and maintenance of Fields' financial systems and procedures in order to maintain a balance between operational expediency and financial control, and takes a lead in identifying local systems and processes that could be streamlined for greater efficiency. Serves on Field Committees involving financial matters including Local Committee on Procurement and Tender Opening committee.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Competencies</h2><ul><li>Learning and Researching</li><li>Applying Technical Expertise</li><li>Planning and Organizing</li><li>Leading and Supervising</li><li>Deciding and Initiating Action</li></ul><h2>Education</h2><p>Advanced university degree from an accredited educational institution in finance, accountancy, business administration or related field</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Seven years of progressively responsible and relevant work experience in the application of the knowledge acquired in finance, accountancy, business administration or related field is required. At least three years at a supervisory level, in a large commercial, industrial or government Agency, involving work in finance, accounting, budget, audit and related functions with solid grasp of accrual Accounting such as IPSAS or IFRS is required. Excellent understanding and/or experience of financial modules a major Enterprise Resource Planning System such as SAP or Oracle is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is required. Advanced university degree from an accredited educational institution in finance, accountancy, business administration or related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Working experience with an organization in the United Nations Common System is desirable. Membership in a professional body of accountants (e.g., Institute of Chartered Accountants, Institute of Certified Public Accountants) is desirable. knowledge of a second UN Language (preferably Arabic) is desirable</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>
<p>Near East Foundation Job Advertisement Jordan Position Title: Project Manager Reports to: Country Director Location: Amman, Jordan Travel: Frequent travel between project sites within Jordan. Pending final funding confirmation. The Near East Foundation (NEF) anticipates implementing the Jordan MSME Evergreen Fund, a multi-year enterprise development and innovative financing programme designed to expand access to appropriate finance and tailored business support for underserved micro, small, and medium enterprises (MSMEs) in Jordan. The programme will combine revolving enterprise financing with tailored business development services, investment-readiness support, mentoring, post-financing technical assistance, digital solutions, and market linkages through NEF's locally embedded Siraj network. It will support enterprises at different stages of development from microenterprises to growth-oriented Missing Middle and Development & Innovation enterprises while working with financial institutions, government entities, private sector partners, and other MSME ecosystem actors to strengthen financial products and services for underserved businesses. By recycling repayments into successive financing cycles, the Fund aims to expand its reach over time while supporting sustainable enterprise growth, job creation, financial inclusion, and a stronger MSME ecosystem in Jordan. Position Description: The Project Manager will lead the day-to-day management and coordination of the Jordan MSME Evergreen Fund, ensuring timely and quality implementation of programme activities, effective coordination across technical and operational teams, and strong engagement with programme partners. Working under the supervision of the Country Director, the Project Manager will ensure that enterprise development, financing, post-financing support, and market systems activities are implemented as an integrated programme and in accordance with approved work plans, budgets, donor requirements, and NEF standards. Key Roles and Responsibilities • Lead day-to-day programme implementation and coordinate delivery across enterprise development, financing, post-financing support, market systems strengthening, and learning activities. • Develop, maintain, and regularly update programme work plans, implementation schedules, activity trackers, and key programme milestones. • Coordinate closely with Enterprise Support Specialists, Credit Administration Specialist, Field Associates, MEAL, Finance, Operations, and Siraj teams to ensure effective sequencing and integration of activities. • Coordinate implementation through the Siraj network and programme partners, monitor partner performance, and follow up on agreed deliverables and implementation challenges. • Support engagement with financial institutions, government institutions, private sector actors, local partners, and other MSME ecosystem stakeholders in coordination with the Programme and Operations Director and relevant technical specialists. • Coordinate the rolling enterprise pipeline from outreach and assessment through enterprise development, financing, and post-financing support, ensuring that implementation remains aligned with quarterly financing windows and available revolving capital. • Oversee preparation and consolidation of donor narrative reports, programme updates, implementation data, and other required deliverables. • Monitor programme performance against approved targets and work closely with the MEAL team to identify implementation gaps, emerging risks, and corrective actions. • Support programme governance and coordination mechanisms, including preparation and follow-up of programme review meetings and the MSME Ecosystem Advisory and Learning Committee. • Identify implementation bottlenecks and emerging programme risks and coordinate timely operational and technical responses. • Ensure programme implementation complies with NEF policies and applicable donor requirements, including safeguarding, environmental and social risk management, partnership management, and financial procedures. • Support adaptive programme management by ensuring that implementation learning, enterprise performance data, market feedback, and partner input are translated into practical adjustments to programme delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience • Bachelor s degree in business administration, Economics, Development Studies, Finance, Project Management, or another relevant field; a Master's degree is an advantage. • Minimum 7 years of relevant professional experience, including at least 3 years in a programme or project management role. • Demonstrated experience managing enterprise development, MSME finance, livelihoods, economic inclusion, or private sector development programmes. • Practical experience coordinating programmes that combine financial and non-financial enterprise support, including business development services, mentoring, financing, and post-financing assistance. • Experience managing multidisciplinary teams and coordinating implementation across field locations and local delivery partners. • Demonstrated experience working with financial institutions, government institutions, private sector actors, NGOs, and/or enterprise support organisations. • Strong experience in work planning, budget monitoring, programme performance management, risk management, and donor reporting. • Understanding of MSME development and financial inclusion in Jordan, including barriers faced by underserved micro and small enterprises. • Experience with market systems development, ecosystem coordination, or financial sector partnerships is a strong advantage. • Ability to analyse programme, enterprise, and portfolio information and translate findings into practical implementation decisions. • Strong leadership, team management, coordination, problem-solving, and stakeholder engagement skills. • Excellent written and spoken Arabic and English. • Ability and willingness to travel regularly to programme locations across Jordan.</p>
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>- Justification for use: Jordan Field Office needs to hire one additional Senior Finance Assistant to handle the workload related to Parallel Education Fund (PEP) across the Finance Department sections, the role of Senior Finance Assistant is essential to provide sustained support to PEP and to comply with DIOS.</p><p>- Title of Supervisor: The incumbent of this post reports to the Finance Officer - General Accounts, A16.</p><p>- Title of Supervisee/s: The incumbent may directly supervise Finance Assistant - General Accounts, A10 (as applicable).</p><p>- Working conditions: Office environment with access to telephone, PC and other automation equipment, internet, and intranet. Some local travel may be required.</p><p>Responsibilities Follows up and acts on transactions and activities related to the Parallel Education Programme (PEP) and the alignment with Programme Budget (PB) or any other Projects or initiatives, as instructed by his/her supervisor, and ensures they are in line with set work plans, instructions, and guidance.</p><p>Perform all accounting transactions as requested by the supervisor, including deposits, withdrawals, transfers, fees, and reconciliations between ERP system (REACH) and the Student Registration System (SRS).</p><p>Maintains all records related to the Parallel Education Programme (PEP), categorizes based on general and subsidiary ledgers; drafts required documents and correspondence related to his/her functions.</p><p>Assists the supervisor in preparing monthly/quarterly review of Parallel Education Programme (PEP) ledgers; coordinates with stakeholders' departments as requested.</p><p>Acts as a focal point for the Parallel Education Programme (PEP) within JFO's financial system and reporting.</p><p>Conducts transactions related to the (PEP) accounting in UNRWA's financial system and coordinates as needed with TVET & FESA.</p><p>Assists the supervisor in ensuring compliance with financial processes and financial records with UNRWA financial policies, regulations, and rules; provides input and testing for any business process improvement and follows up on audit recommendations related to PEP.</p><p>Performs other duties as may be assigned by the supervisor(s).</p><p><strong>Desired Candidate Profile</strong></p><h2>Competencies</h2><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition, the following competencies apply.</p><ul><li>Applying Technical Expertise</li><li>Following Instructions and Procedures</li><li>Analyzing</li><li>Relating and Networking</li><li>Planning and Organizing</li></ul><h2>Education</h2><p>First university degree from an accredited educational institution in accountancy or finance</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least two years experience in accounting or finance work, involving working experience with computerized finance systems.</p><p>You are required to have an experience and professional knowledge in the usage of computer applications such as Excel and Access.</p><p>You are required to have a first university degree from an accredited educational institution in accountancy or finance.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>
<p>Principal Duties and Responsibilities (*Essential Duties)</p><p><br></p><p>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</p><p>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</p><p>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</p><p>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</p><p>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</p><p>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</p><p>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</p><p>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</p><p>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</p><p>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</p><p>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</p><p>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</p><p>May be required to operate a USO or personal motor vehicle.</p><p>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</p><p>Job Specifications</p><p><br></p><p>High School Diploma or equivalent.</p><p>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</p><p>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</p><p>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</p><p>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</p><p>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</p><p>Ability to achieve desired results while working collaboratively in a team environment.</p><p>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</p><p>Willingness and ability to work non-standard hours as needed.</p><p>General knowledge of military community preferred.</p><p>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</p><p>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</p><p>Must be a strong advocate of the USO’s mission.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>AMAL Project Jordan | ICU Istituto per la Cooperazione Universitaria Location: 1 position in Amman, with field work in the respective governorate. Type of Employment: Full-time, fixed term 4 months Reports to: Field Coordinator. Preamble ICU Istituto per la Cooperazione Universitaria is an Italian International Non-Governmental Organization recognized by the European Commission and the Italian Ministry of Foreign Affairs, established in 1966. ICU implements development co-operation projects in developing countries and fosters information and education on international solidarity issues. ICU has been active in Jordan since 1999. The project The project AMAL Improved Access to Work for vulnerable Syrian refugees and Jordanians in the governorates of Amman, Zarqa and Karak (AID 10222/01/0) is implemented by ICU (applicant and overall coordinator) in partnership with Save the Children Jordan (SCJ) and Athar for Youth Development, and is financed by the Italian Agency for Development Cooperation (AICS). AMAL improves stable and lasting access to income for Syrian refugees and vulnerable Jordanians with a focus on women, youth (18 35) and persons with disabilities in the governorates of Amman, Zarqa and Karak. The project combines market-aligned vocational training (TVET), cash for training, paid internships and job matchmaking with grants and tailored support to micro, small and medium enterprises (MSMEs), and the active engagement of public institutions, the private sector and community-based organizations to foster inclusive and sustainable economic growth. Overall aim of the Action: Contribute to the economic empowerment and the strengthening of the resilience of Syrian refugees and vulnerable Jordanians in Jordan. Specific objective: Syrian refugees and vulnerable Jordanians in particular women, youth and persons with disabilities in the governorates of Amman, Zarqa and Karak obtain a stable income from employment or self-employment thanks to the development of market-aligned skills and the strengthening of MSMEs. Expected results: • R.1 Strengthened technical, practical and professional skills required by the local labor market among vulnerable Syrian refugees and Jordanians, with particular attention to youth, women and persons with disabilities. • R.2 Promoted inclusive and sustainable entrepreneurship, contributing to the strengthening of micro, small and medium enterprises (MSMEs). • R.3 Strengthened activation and participation of the public sector, private sector and community associations to promote inclusive and sustainable economic growth. Job Description We are seeking a proactive Enterprise Outreach and Liaison Officer to identify, engage and support the selection of the micro, small and medium enterprises (MSMEs) that will benefit from the AMAL project. The selected MSMEs will access grants, Business and Human Rights training, financial, technical and legal accompaniment and green finance awareness sessions: the Officers outreach work will determine the quality and inclusiveness of this component. Key Responsibilities and Duties • Map and identify MSMEs in the target governorate that are potentially eligible for project support, with attention to enterprises owned or staffed by women, youth and persons with disabilities. • Present the project s grant scheme, conditions and accompanying services to interested enterprises in a clear and transparent manner. • Support the collection and screening of applications and the verification of eligibility criteria. • Support the enterprise selection process, including documentation, due diligence checks and the work of the selection committee. • Act as liaison between selected businesses and the project team, facilitating communication and the planning of subsequent activities (grants, BHR training, accompaniment program). • Coordinate with the counterpart Officer engaged by Athar in Zarqa to ensure a harmonized approach across the three governorates. • Maintain accurate records of outreach activities, contacts and screening outcomes. • Contribute to reporting on the outreach and selection phase. • Apply ICU s transparency, accountability and do-no-harm principles in all interactions with enterprises. How to apply Interested candidates should submit their CV and a cover letter outlining their relevant experience to , including in the email subject "Enterprise Outreach and Liaison Officer ICU AMAL Amman" , by 16/09/26. Only shortlisted candidates will be contacted. ICU is committed to safeguarding and to a zero-tolerance approach to sexual exploitation and abuse; recruitment is subject to reference checks. Qualified women and persons with disabilities are strongly encouraged to apply.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Economics, Management or a related field.</li><li>At least 2 years of experience in private sector engagement, business development services, outreach or similar roles.</li><li>Good knowledge of the local business environment in Amman or Karak governorate.</li><li>Experience with grant schemes or enterprise support programs is an advantage.</li><li>Strong communication, negotiation and networking skills.</li><li>Good computer literacy (MS Office, data entry).</li><li>Fluency in Arabic and good working knowledge of English.</li></ul>
<p>Ensures the timely performance of the HR aspects of the grievance process including, but not limited to, reviewing, fact-finding, analyzing and preparing drafts and recommendations on complaints, staff cases, conflicts, grievances, requests for review, appeals, breaches and other staff related issues in accordance with established staff regulations, rules, directives, other issuances and procedures. Manages end-to-end the petitions/complaints process, ensuring that adequate study is undertaken, a fair recommendation and written reply to the petitioner s request have been met within quality standards and time frames; provides evidence and materials to support recommendations and keeps up-to date records. Supports the Head, Field Human Resources Office and other officers in staff-management relations; provides background briefings and proposes positions on issues related to staff-management relations; supports processes of informal and formal consultation with Staff Representative Bodies; provides secretariat and liaison support for relations between management and staff representatives. Assists in the provision of technical advice and policy guidance to the Head, Field Human Resources Office and Officers or managers in the field on disputes, grievances, issues of conduct and underperformance; assists in the provision of policy and procedural advice and recommendations to the Head, Field Human Resources Office, especially on misconduct and abusive conduct; assists in the provision of advice and guidance to managers on code of conduct, grievances, rights, duties and responsibilities. Provides information to the Department of Legal Affairs on appeals from Field staff, as necessary; follows up on appeals, implementation of judgments and settlements of cases; liaises with headquarters on matters related to Field staff cases; provides HQ, Field Legal Office and Field Investigations Office with staff members personnel history, files, documents and any other necessary information. Maintains and ensures consistency in imposing disciplinary measures; receives and reviews disposition of allegations of misconduct in light of a staff member s personnel history and assists the HFHRO in recommending proportionate disciplinary measures or other actions; ensures the implementation of disciplinary measures or case closure, including management intervention, for cases at the field level. Acts as secretary of the field office s Decision Review Committee, including preparing its agenda, receiving decision review requests, and collecting all necessary data for reviews; prepares initial background summaries on all received requests to be reviewed by the committee and drafts responses for DUA. Conducts awareness sessions on the Agency s Rules and Regulations, disciplinary measures system, procedure for raising complaints, grievances and appeals; responds to staff members inquiries regarding procedures for submitting complaints or initiating formal disputes with the Agency. Performs other duties as may be assigned by the supervisor.</p><p><strong>Competencies</strong><br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition, the following competencies apply.</p><ul><li>Analyzing</li><li>Planning and Organizing</li><li>Learning and Researching</li><li>Relating and Networking</li><li>Coping with Pressure and Setbacks</li><li>Proven ability to deal with confidential and sensitive issues with a high degree of tact and discretion.</li><li>Knowledge of conflict resolution techniques</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> - A university degree from an accredited educational institution in law, industrial/labour/employee relations, business or public administration, human resources management, organizational development or a related discipline.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least five years of progressively responsible relevant professional experience in human resources management, preferably in employee relations or law in an international, governmental or commercial organization. You are required to have a university degree from an accredited educational institution in law, industrial/labour/employee relations, business or public administration, human resources management, organizational development or a related discipline. You are required to have an experience in the interpretation and application of staff regulations, rules, policies and procedures. You are required to have an experience in using various Microsoft Applications such as Excel, Access, Word, PowerPoint and other related applications.</p>
<p><strong>Org. Setting and Reporting</strong> UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p><strong>Supervisor:</strong> The incumbent of this post reports to the Senior Human Resources Officer (International Personnel Services Section).</p><p><strong>Responsibilities</strong> Performs the following actions, and any other actions related to the employment cycle in a timely and accurate manner to ensure that the required client employment status is up to date and related documentation is processed timely for the end payroll result:</p><p>I. Prepares, follows up, and distributes related employment documents such as but not limited to new offers of appointment, letters of appointment, contract extensions, salary increments, promotion letters, transfer letters, certificates of employment, Testimonials, Special leave with/without pay/with half pay, sick leave, separation letters, administrative details and miscellaneous correspondence;</p><p>II. Contacts clients at onboarding and prior to separation to verify accuracy of information and address any questions/concerns;</p><p>III. Ensures proper placement of the above referenced and any related documents in the Official Status File (OSF) and digitally on SharePoint chronologically for documentation and ease of reference as required; ensures that OSF and digital versions for a designated group of clients is always up to date and in good order;</p><p>IV. Assists SHRO (IPSS) in the administration of personnel entitlements as required and ensures compliance with Staff Regulations, Rules and Personnel Directives and issuances;</p><p>Responsible for Payroll and ERP related matters for the International Personnel Section. Assists in the timely completion of HRM and payroll system (REACH) data entry to meet payroll deadlines ensuring the accuracy and timely disbursement of salaries and allowances. Coordinates the resolution of payroll and ERP related issues and serves as the focal point for related processes and transactions.</p><p>Prepares, consolidates and distributes Agency-wide international personnel data, statistics, and management information for audit, management, donor and other reporting requirements, coordinates with SHRO (IPSS) on the provision of any personnel information and reports including submission to entities such as the Chief Executive Board (CEB), UN Board Of Auditors (UNBOA), and Joint Inspection Unit (JIU).</p><p>Monitors Agency wide ePERs completion rate and compliance for international staff, maintains accurate staff information in the ePER system, and provides collated monthly reports to SHRO. Contributes to the enhancement of the eERP and other e-Systems as required.</p><p>Responsible for providing client services to the designated group of clients/offices throughout the employee lifecycle from onboarding to separation in a timely and accurate manner involving appropriate coordination with all required parties including but not limited to the staff member, the Department/Field concerned, HRD management, Finance, Administrative and General Services Support Department, and other agencies (including CIGNA, AETNA (etc) and United Nations Joint Staff Pension Fund (UNJSPF).</p><p>Monitors and administers attendance and leave records for designated groups of clients; updates Annual Attendance Record Cards (ARCs) as applicable, serves as the focal point for e-Leave and provides the required information and reports for annual year-end closure exercise; including leave balance liability reporting for Finance.</p><p>Acts as backup for counterparts or other section staff as required and ensures handover and status report at the end of such assignment;</p><p>Performs other duties as may be assigned by the supervisor.</p><p><strong>Competencies</strong> UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Deciding and Initiating Action Applying Technical Expertise Coping with Pressure and Setbacks Planning and Organizing Relating and Networking</p><p><strong>Desired Candidate Profile</strong></p>A university degree from an accredited educational institution in human resources management public or business administration or a related field. You are required to have at least four years of progressively responsible relevant experience in personnel management, including experience in entitlements administration and servicing in a governmental, international or large commercial organization and client services. Excellent command of spoken and written English is required.
<p>The Project Assistant supports the day-to-day implementation of JRS Jordan programme activities under the direct supervision of the Project Coordinator. The role is responsible for the operational execution of activities: participant communication and follow-up, attendance tracking, data entry into programme tools, and on-the-ground coordination during sessions and events.</p><p>Main Responsibilities and tasks of the Position</p><p>Participant Registration and Communication</p><ul><li>Receives participant lists and eligibility criteria from the Project Coordinator; follows up with selected participants to confirm attendance, share activity details, and address queries.</li><li>Sets up and manages communication channels (e.g. WhatsApp groups) for each activity cohort; ensures participants are informed of any changes to scheduling or logistics.</li><li>Maintains up-to-date attendance sheets and registration records for all activities; flags attendance issues or drop-out patterns to the Project Coordinator.</li><li>Coordinates with the Admin Assistant on transportation arrangements of programme participants.</li></ul><p>Activity Support and Field Presence</p><ul><li>Is present at activity openings and closings to manage space setup, supervise participant arrival and departure, and ensure orderly and safe transitions.</li><li>Supports facilitators, trainers, and the Project Coordinator during sessions as needed; assists with the preparation and distribution of activity materials.</li><li>Monitors the practical flow of activities on the ground; escalates any operational issues, welfare concerns, or incidents to the Project Coordinator promptly.</li><li>Applies basic people-centred awareness when working with participants, particularly children and youth; refers any wellbeing or protection concerns to the Project Coordinator or MHPSS and Referrals Assistant without delay.</li><li>Assists in preparing consultant/facilitator scopes of work, collects required recruitment documents, and coordinates initial scheduling and orientation.</li><li>Tracks consultant deliverables, reviews timesheets/attendance logs, and processes payment requests upon successful completion of training sessions.</li></ul><p>Data Entry and Programme Records</p><ul><li>Enters participant and activity data into the designated programme tools and trackers accurately and in a timely manner following each session.</li><li>Maintains organised and updated records of programme participants information, session attendance, and activity outcomes as defined by the Project Coordinator.</li><li>Supports the Project Coordinator in preparing activity summaries and data inputs for reporting purposes.</li><li>Ensures all records are handled with confidentiality and in line with JRS data protection standards.</li></ul><p>Logistics Coordination</p><ul><li>Coordinates with the Admin and Liaison Officer to arrange venue setup, material availability, and participant transport in line with the activity schedule set by the Project Coordinator.</li><li>Requests purchases of small activity supplies (stationery, refreshments, printed materials) following the procurement process and within delegated thresholds; submits receipts and purchase records to the Admin and Liaison Officer.</li><li>Confirms with venues in advance that spaces are ready and requirements are in place; reports any gaps to the Project Coordinator.</li></ul><p>Reporting and Administrative Support</p><ul><li>Attends internal team meetings and activity planning sessions; contributes operational updates as requested by the Project Coordinator.</li><li>Maintains a simple activity log capturing key dates, participant numbers, and any implementation notes; shares with the Project Coordinator on an agreed schedule.</li><li>Supports the Project Coordinator in preparing inputs for MEAL and donor reporting by providing accurate field-level information.</li><li>Forecast and tracks project expenses, manages petty cash, and prepares payment requests in line with financial guidelines.</li><li>Systematically archives physical and digital project records, ensuring compliance with data protection standards.</li><li>Drafts meeting minutes when needed, compiles weekly activity updates, and helps in report field data of the project for reporting purposes.</li></ul><p>Other Duties</p><p>Perform other relevant tasks as requested by the Project Coordinator in line with program needs.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in International Relations, Social Science, or another relevant discipline. An advanced degree is an asset.</li><li>Minimum 2 to 3 years of relevant work experience as a Project Assistant in an INGO or humanitarian sector.</li><li>Demonstrated ability to work directly with programme participants, including children and youth, in a community or programme context.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b style="font-size: 11px;">About the Role</b></p> <p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p> <p> </p> <p> <b>What you will do:</b> </p> <p> <b>Beverage Service Management</b> </p> <ul> <li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li> <li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li> <li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li> <li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li> <li>Optimize fast moving items availability, inventory and cost efficiency.</li> <li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li> <li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li> <li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li> <li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li> </ul> <p> </p> <p> <b>Food Service Management</b> </p> <ul> <li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li> <li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li> <li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li> <li>Ensure effective coordination between kitchen and service teams to support seamless operations</li> <li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li> <li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li> <li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li> <li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li> <li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li> <li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li> <li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li> <li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li> <li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li> <li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li> <li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li> <li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li> <li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li> <li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <p> </p> <p> <b>What you bring:</b> </p> <ul> <li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li> <li>Minimum 5 7 years of experience in restaurant, bar, or hospitality operations.</li> <li>At least 2 3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li> <li>Strong knowledge of food and beverage operations, including mixology and wine service.</li> <li>Proficiency in POS systems, inventory management, and financial reporting.</li> <li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li> <li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li> <li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li> <li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li> <li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li> <li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li></ul><ul> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose As a Junior SDET at CR2, you will work within a Scrum team supporting and elevating the quality of our digital banking solutions. You will gain hands-on experience working close to our products understanding requirements, supporting test design, and contributing to both manual and automated testing. This role is suited to candidates with solid QA fundamentals who are looking to grow their technical and automation skills in a fast-paced, collaborative environment. Our Hybrid Working Model requires employees to be on-site three days per week in our Amman / Bangalore office.</p><p>Key Responsibilities</p><p>Agile Team Collaboration</p><ul><li>Participate actively in all Agile ceremonies, contributing meaningful input during refinement, planning and standups.</li><li>Review user stories and acceptance criteria, providing accurate QA effort estimates.</li><li>Communicate progress, risks, and blockers proactively.</li><li>Build strong product understanding to ensure testing aligns with business objectives.</li></ul><p>Test Design & Execution</p><ul><li>Create, maintain and run automated tests across Web, Mobile and API.</li><li>Ensure risk-based and comprehensive coverage of new and existing features.</li><li>Identify, document, and reports defects with clarity.</li><li>Work effectively within a continuous delivery environment using Jira and test management tools.</li></ul><p>Automation Frameworks:</p><ul><li>Develop clean, maintainable automated test scripts.</li><li>Contribute to enhancing automation frameworks for stability, scalability, and efficiency.</li><li>Participate in code reviews and uphold automation quality standards.</li><li>Continuously seek opportunities to increase automation coverage and reduce manual effort.</li></ul><p>Environment, Reporting & Continuous Improvement</p><ul><li>Configure and maintain test environments and data as required.</li><li>Track defects through to resolution and validate fixes thoroughly.</li><li>Maintain and enhance documentation - how-to guides.</li><li>Identify and propose practical improvements to QA processes and tooling.</li></ul><p>Required Experience, Skills & Competencies</p><p>Technical Capability:</p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p>Analytical & Detail-Oriented</p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p>Communication & Team Collaboration:</p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p>Growth Mindset</p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p>Qualifications & Experience</p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p>Success Metrics</p><ul><li>Consistent and reliable QA delivery within sprint commitments.</li><li>Proactive collaboration with Developers and Product Owners.</li><li>Minimal defect leakage within assigned product area.</li><li>Reliable, maintainable automation that increases coverage and efficiency.</li><li>Demonstrated progression in both product knowledge and technical capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Experience, Skills & Competencies</strong></p><p><strong>Technical Capability:</strong></p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p><strong>Analytical & Detail-Oriented</strong></p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p><strong>Communication & Team Collaboration:</strong></p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p><strong>Growth Mindset</strong></p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p></p></section>
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<span>About Lucidya Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region.<br> Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<br> This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<br> About the Role The Project / Delivery Manager owns one critical question: “How do we execute what we promised?<br>” You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<br> You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<br> Key Responsibilities1.<br> Scoping & Handover from Solution Consultant You step in once a pilot or project is conceptually approved.<br> Formal Handover Receive full delivery context, including: Discovery findings Workflow maps and agent logic Success criteria and KPIs Pilot narrative and client expectations Clarify: Scope, constraints, dependencies, and assumptions Technical and operational boundaries Scope Confirmation Translate high-level workflows into clear delivery components: AI Agent versions (v0, v1, v2…) Integrations, channels, and data sources Dashboards, reporting, and monitoring Training, enablement, and documentation Align internally and with the client on: What is in scope vs out of scope for each phase 2.<br> Detailed Planning & Backlog Management This is where ideas become execution.<br> You own: Building the delivery plan and timeline: Milestones, sprints, and go-live checkpoints Cross-team dependencies (AI, backend, integrations, data, CX ops) Creating and maintaining the delivery backlog: Break down deliverables into tasks and subtasks Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions) Keeping tools accurate and trusted: Trello / Jira / Notion as the single source of truth Task status, blockers, due dates, and changes 3.<br> Coordination & Day-to-Day Execution You are the operational heartbeat of each pilot or project.<br> Responsibilities include: Running regular execution cadences: Standups and check-ins Progress reviews and decision syncs Ensuring tight collaboration between: Solution Consultants (business & workflows) Engineering and AI teams (implementation) Client stakeholders (CX, IT, Operations, Compliance) Driving execution discipline: Clear meeting notes Action items with owners and deadlines Relentless follow-up until closure 4.<br> Risk, Change & Stakeholder Management AI agent delivery comes with moving parts - you own visibility and control.<br> You will: Maintain a risk & issues log covering: Technical risks (data access, integrations, latency, environments) Business risks (scope creep, stakeholder shifts, external dependencies) Manage change transparently: Assess impact on scope, timelines, and delivery Align with stakeholders before execution Provide clear, consistent communication: Status updates Escalations when needed Expectation management throughout the lifecycle 5.<br> UAT, Go-Live & Post-Go-Live Stabilization Plan and coordinate: UAT cycles and acceptance criteria Go-live readiness and rollout plans Ensure smooth transition: Monitor early performance and issues Coordinate fixes and optimizations Own final handover: Documentation Support transition Clear ownership post-delivery 5-8 years in: SaaS implementation Technical project management Digital or platform delivery 3+ years delivering enterprise projects with multiple stakeholders (business & IT) Proven experience with: Integrations, APIs, and data-driven workflows Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus Experience working closely with product and engineering teams in Agile/Scrum environments Must-Have Skills Project & Delivery Excellence Strong command of: Scoping, timelines, milestones RAID (Risks, Assumptions, Issues, Dependencies) Confident running: Standups, execution reviews, steering meetings Technical Literacy (Non-Coding) Comfortable with: API-based integrations and webhooks Data flows between systems Able to: Read basic API documentation and JSON payloads Translate technical constraints into delivery decisions Solid conceptual understanding of: SaaS platforms LLMs and AI agent workflows Stakeholder Management & Communication Can confidently manage: CX leadership IT and engineering teams Internal product and AI stakeholders Produces: Clear documentation Actionable recaps Concise, honest status updates Execution Mindset Turns ideas into: Tasks, owners, and deadlines Keeps delivery tools always current and reliable Strong sense of ownership and follow-through AI Project Awareness Comfortable with: Iterative AI delivery (experiments, versions, evaluation cycles) Data privacy, guardrails, and quality metrics Understands that AI delivery is adaptive, not linear Why Join Lucidya’s AI Agents Team Work at the intersection of AI, CX, and enterprise delivery Shape how AI agents are deployed in real-world, high-impact environments Partner with strong product, AI, and engineering teams Own delivery end-to-end - not just coordination Help define delivery standards for a brand-new AI business line Apply Now and help us redefine the future of Customer Experience with AI Agents.<br></span> </div>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
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Result of Service<br>UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups • Lead the rollout and implementation of the Environmental Sustainability Training Framework • Strengthen behavioral change and the practical application of sustainability practices • Expand eLearning and blended learning systems • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system • Institutionalize sustainability learning within HR systems and organizational processes • Build a sustainable Training of Trainers (ToT) system • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Work Location<br>UNRWA - HQA - Department of Planning<br> Expected duration<br>12 months with the possibility of extension<br> Duties and Responsibilities<br>In 2025, the Agency launched the Sustainable Management and Resource Efficient Transformation (UNRWA – SMART) project to accelerate the transition toward low-carbon operations. This initiative is aligned with the operational objectives of the Agency’s Environmental Sustainability Policy (ESP), Environmental and Social Management Framework (ESMF), and encompasses environmental mainstreaming, improved energy monitoring, enhanced energy efficiency, climate action and the integration of renewable energy at Agency installations across its fields of operation. The SMART Project has developed a comprehensive Learning and Development (L&D) workstream on environmental sustainability and now enters a critical transition phase from design and development to implementation, scaling, and institutionalization. To these ends, the present consultancy is designed to ensure that: • Environmental sustainability training translates into behavior change, • Staff are able to better perform in real operations, • ESP and ESMF requirements are understood and instituted, and • Sustainability becomes embedded in UNRWA systems, structures, procedures and decision-making. 2. Objectives: UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups; • Lead the rollout and implementation of the Environmental Sustainability Training Framework; • Strengthen behavioral change and the practical application of sustainability practices; • Expand eLearning and blended learning systems; • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system; • Institutionalize sustainability learning within HR systems and organizational processes; • Build a sustainable Training of Trainers (ToT) system; • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Qualifications/special skills<br>• Advanced university degree (Master or equivalent) from an accredited educational institution in: (i) engineering, environmental sustainability, renewable energy, energy management, or a related technical field (ii) adult learning, instructional design, or related disciplines with demonstrated experience delivering technical training in engineering or environmental sustainability contexts. In either case, an initial degree (bachelor or equivalent) plus two additional years of experience may be accepted in lieu of a post-graduate degree. • At least five years of progressively responsible experience in technical programme delivery incorporating training, capacity-building, or knowledge-transfer components, with a strong emphasis on practical training in engineering, energy, or environmental sustainability, including at least two years of experience related to environmental sustainability and renewable systems. • At least two years of relevant international experience outside of the candidate’s home country, country of which the candidate has citizenship, or a country in which the candidate maintains permanent residence. • Demonstrated experience delivering hands-on, field-oriented training for technical staff, including the facilitation of practical exercises, on-site or applied learning sessions, and the use of real-world case studies and operational scenarios. • Sound knowledge of environmental sustainability and engineering concepts, including climate change, energy efficiency, natural resource management, circular economy, pollution prevention, waste minimization, sustainable procurement, and environmental reporting frameworks, with the ability to link these concepts to practical field applications. • Strong facilitation and communication skills, with the ability to engage diverse audiences, particularly technical and field-based staff. • Experience in delivering training linked to infrastructure projects, energy audits, or renewable energy installations is highly desirable.<br> Languages<br>Excellent oral and written communication skills in Arabic are highly desirable.<br> Additional Information<br>The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Reporting and Administration The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Travel Requirements (if any) The Consultant may travel to UNRWA’s fields of operation to deliver face-to-face training, subject to organization priorities and prevailing security and other conditions at the time of the assignment. Schedule This project is scheduled for an immediate start. The Consultant is expected to work full time and should be based in Amman, Jordan, for the majority of the assignment. Periods of home-based work may be negotiated with the position’s supervisor, subject to the needs of the Agency.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 5 years’ career experience in an HR role with at least 2 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>