Production Technician Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem, a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> Behind every great traveler experience lies a powerful hotel inventory and this is where you come in.<br> We’re building a new generation of travel; transparent, tech-first, and truly customer-obsessed.<br> About the Role Rahal is looking for a Senior Backend Software Engineer who will play a key role in designing and implementing advanced solutions to improve our Travel platform, enhancing customer satisfaction and ensuring smooth operational processes.<br> Key Responsibilities Design and implement reusable, clean, tested, efficient, secure, maintainable, and well-documented solutions.<br> Assist partners in their integration process with our published APIs.<br> Document findings, actions, and plans thoroughly, by setting up the foundations for a solid reporting framework and a communication standard.<br> Provide the technical feasibility of implementing product requirements and offer valuable input to the product team.<br> Translate product requirements into SRS and technical plan.<br> Proactively identify technical debt and propose mitigation strategies.<br> Maintaining and developing your knowledge about software development, and supporting/mentoring other team-members, sharing guidance to help them achieve career growth.<br> Conduct code reviews for peers to enhance code quality and ensure adherence to high standards.<br> Understanding the business side of the project and having the ability to lead in-depth technical and product discussions.<br> Bring new tools and invitations that can boost the startup productivity.<br> Requirements 5+ Years of experience in Software Engineering or adjacent fields.<br> 3+ Years of experience working fully remotely with a track record of self-management and accountability.<br> Hands-on experience with JavaScript/typescript and/or NodeJS/NestJs.<br> In-depth understanding of web application architecture and design principles behind the scalable applications.<br> Solid understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.<br> Experience in designing and optimizing databases, with skills in query optimization, scaling, data modeling.<br> Advanced knowledge of Docker and AWS.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration</p><p>Responsibilities</p><ul><li>Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.</li><li>On-board IB s and help them increase accounts, deposits, and revenues.</li><li>Identify and target known Money Managers and IB s in the MENA Region.</li><li>Organically build a book of business through relationships in and outside the market targeting potential IB s from multiple industries.</li><li>Determine customers' trading needs and prepare proposals to sell services that address these needs.</li><li>Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.</li><li>Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices.</li><li>Advise on trading strategies, options, and risk management strategies.</li><li>Explain industry terms or trading practices to clients.</li><li>Attend industry and company events to source own potential clients as directed by management.</li><li>Achieve sales targets.</li><li>Contact prospective or existing customers to discuss their queries and requirements.</li><li>Develop sales presentations or proposals to explain service specifications.</li><li>Maintain customer records by using the CRM and logging communication.</li><li>Receive and follow-up on clients funding, volume, and new account activations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Academic Qualification Requirement:</strong> B.Sc. Degree from any discipline</p><p><strong>4 years of extensive experience in Forex / CFD brokerage sales environments</strong></p><p><strong>Professional Key Knowledge Area Requirement:</strong></p><ul><li>Strong understanding of FX, commodities, indices, and equity markets</li><li>A hunter mindset, you chase targets, not titles</li><li>Excellent communication and negotiation skills across cultures and regions</li><li>Strategic thinking paired with hands-on execution</li><li>Financial markets knowledge in FX, Stocks, Commodities</li><li>Technical and Fundamental analysis</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong relationship management and networking skills</li><li>Selling Skills.</li><li>Communication skills.</li><li>Customer orientation.</li><li>Learning flexibility</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide end-user IT support and manage IT service processes in alignment with ITIL best practices. Implement and maintain global IT standards within the local business environment. Manage and support IT infrastructure, including on-premise and cloud-based systems. Oversee daily operations of systems, networks, and business applications to ensure availability and reliability. Coordinate and support IT projects at local, regional, and global levels. Provide technical support for operational systems and business-critical applications. Promote cybersecurity awareness and ensure compliance with secure working practices. Support IT audits, compliance activities, and follow-up actions. Manage vendor relationships, contracts, IT services, budgets, and operational expenses. Coordinate with global IT support teams, including SOC, NOC, and other technical service functions. Participate in technical change management activities and support the deployment of new technologies. Provide IT support across multiple branches, offices, and operational sites. Monitor system performance, troubleshoot issues, and implement effective solutions. Support network and infrastructure improvements, including LAN, WAN, and SD-WAN environments. Assist in maintaining data security, reporting processes, and IT governance requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><p>Bachelor s degree in Information Technology, Computer Science, or a related field.</p><p>5 7 years of relevant IT experience in infrastructure, systems administration, and end-user support.</p><p>Experience in a multi-site or international business environment is preferred.</p><p>Knowledge of IT service management processes and ITIL frameworks.</p><p>Strong technical knowledge of:</p><ul><li>Windows Server and Desktop operating systems</li><li>Active Directory, DNS, and DHCP</li><li>LAN, WAN, SD-WAN, and network infrastructure</li><li>Firewalls and general cybersecurity practices</li><li>Cloud and SaaS technologies, including Microsoft 365 and Azure fundamentals</li><li>Telephony and communication systems</li></ul><p>Experience supporting business applications and operational systems.</p><p>Exposure to IT audits, compliance requirements, and security standards.</p><p>Experience managing vendors, contracts, and IT budgets.</p><p>Strong analytical, troubleshooting, and problem-solving skills.</p><p>Excellent organizational and communication skills.</p><p>Strong English communication skills, both written and verbal.</p><p>Ability to work effectively in a fast-paced, multi-location environment.</p><p>Experience in the shipping, logistics, or transportation industry is considered an advantage.</p></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure. What you'll do Own all types of customer issues end-to-end from general support questions to complex technical investigations Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why Translate what you find into plain language that makes sense to a non-technical customer Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues Hold the quality bar high every interaction should leave the merchant better off than before they reached out Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail Someone who takes ownership; a problem that lands with you doesn't leave until it's solved You have an innately investigative and curious nature Excellent written and verbal communication You re resourceful, and you have a get-things-done attitude You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE Title Economic Empowerment Programme Manager Functional Area Programme Reports to Head of Programme and Strategy Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 16 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp ROLE PURPOSE The Economic Empowerment Programme Manager leads the technical implementation and programme management of Plan Jordan's Skills, Opportunities and Youth Economic Empowerment (SOYEE) programming now repositioned under the broader Economic Empowerment thematic area. The post holder is part of the Programs Department, reporting to the Head of Programme and Strategy, and contributes to both programme implementation and business development. The Economic Empowerment Programme Manager provides technical leadership and quality assurance across Plan Jordan's economic empowerment portfolio, while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners. The role covers four interconnected technical areas: • Youth livelihoods and vocational skills: equipping vulnerable young people particularly young women, refugees and marginalised youth with market-relevant technical, soft and digital skills to access decent work. • Entrepreneurship and self-employment: supporting young people to establish and sustain micro and small enterprises through business development services, mentorship and access to finance linkages. • Financial inclusion: strengthening young people's financial literacy, access to savings mechanisms and linkages to financial service providers. • Private sector engagement: building strategic partnerships with employers, private sector actors and vocational training institutions to create demand-driven pathways to employment and self-employment for young people. The role also contributes to Plan Jordan's SOYEE Centre of Excellence a regional shared services platform hosted by PIJO by ensuring that programme evidence, tools and learning from Jordan's economic empowerment portfolio feed into the Centre's knowledge base and regional positioning. Dimensions of the Role • Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. • Directly supervises: project officers, field staff and partner focal points assigned to economic empowerment projects . • Holds budget holder accountability for all economic empowerment grants assigned to this position. • Covers Plan Jordan's full operational footprint across host communities and Azraq Refugee Camp. • Works closely with the Impact and Research Manager, Head of Resources Mobilisation, Head of Operations and Finance and PMU to ensure integrated delivery. • Contributes to the SOYEE Centre of Excellence as a technical resource, supporting regional knowledge sharing and evidence generation. Accountabilities 1. Technical Leadership Economic Empowerment Programming • Lead the technical design, adaptation and implementation of Plan Jordan's economic empowerment programming across all intervention modalities vocational skills, livelihoods, entrepreneurship, self-employment and financial inclusion ensuring approaches are market-relevant, gender-transformative and contextually appropriate for both host community and refugee youth. • Ensure skills and training programmes are aligned with Jordan's labour market demands and respond to the specific barriers faced by young women, youth with disabilities and refugee youth, integrating cross-cutting aspects including digital literacy, green skills, social and financial literacy, and disability inclusion. • Lead on the design and delivery of capacity-building programmes and contextualised training materials for staff, implementing partners and government counterparts across all economic empowerment modalities. • Oversee the quality of training and programme delivery by partners, ensuring minimum quality standards are consistently met across all modalities in-person, community-based and digital. • Lead the integration of financial literacy and financial inclusion components, ensuring young people particularly young women develop the knowledge, skills and access to manage their finances andengage with formal financial systems, including linkages to financial service providers, savings groups, microfinance institutions and digital payment platforms adapted to Jordan's regulatory context. • Lead the technical design and implementation of entrepreneurship and self-employment components, including business development services, mentorship, incubation support and access to finance linkages actively addressing social norms, mobility barriers and systemic constraints that limit young women's participation in enterprise. • Lead Plan Jordan's private sector engagement strategy, building and maintaining strategic partnerships with employers, private sector companies, industry associations and TVET institutions to create demand-driven pathways to decent work, including internship placements, on-the-job training arrangements, job fairs and employment matching services. • Conduct regular labour market assessments and employer consultations to ensure Plan Jordan's skills programming remains aligned with private sector demand, and work with the Head of Resources Mobilisation to identify corporate partnerships and private sector co-investment opportunities. • Coordinate with the Ministry of Labour, TVET institutions and other relevant government bodies on skills standards, certification, policy alignment and technical assistance. • Support the documentation and dissemination of programme models, success stories and lessons learned to inform programme improvement and advocacy. 2. Programme Management and Grant Accountability&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Technical expertise, skills and knowledge</h4><p>Essential</p><ul><li>Bachelor's degree Master's preferred in Economics, Business Administration, Social Sciences, International Development, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in youth economic empowerment, livelihoods, TVET or related programming; at least 5 years in field-based roles in an NGO or INGO environment.</li><li>Demonstrated technical expertise in at least three of the following areas: youth livelihoods, vocational skills development, entrepreneurship and business development, financial inclusion, private sector engagement, labour market analysis.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Strong understanding of the Jordan labour market context, including barriers to youth employment, TVET system, and regulatory environment for refugee economic participation.</li><li>Proven experience in private sector engagement including employer partnerships, demand-driven skills programming and labour market linkages.</li><li>Demonstrated commitment to gender-transformative programming and understanding of the specific barriers faced by young women and girls in accessing economic opportunities.</li><li>Strong facilitation skills and demonstrated experience in designing and delivering capacity-building programmes for staff, partners and government counterparts.</li><li>Proven experience managing and developing teams, including setting objectives, conducting appraisals and supporting staff development.</li><li>Excellent negotiation, coordination and representation skills with government, private sector and donor stakeholders.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li></ul><p>Desirable</p><ul><li>Experience with Plan International's Economic Empowerment / SOYEE framework, tools and global standards.</li><li>Familiarity with the SOYEE Centre of Excellence and Plan International's regional economic empowerment positioning.</li><li>Experience in digital skills and green skills programming.</li><li>Knowledge of financial service provider landscape in Jordan including microfinance and digital payment platforms.</li><li>Experience with donor reporting requirements for Danida, EU, FCDO, Novo Nordisk Foundation and similar institutional donors.</li><li>Familiarity with SAP or equivalent ERP systems for budget monitoring.</li><li>Experience working with refugee populations and understanding of the legal and regulatory framework governing refugee economic participation in Jordan.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Protection and Education Program Manager</p><p>Functional Area Programmes</p><p>Reports to Head of Programmes and Strategy</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 16</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>Plan International Jordan is seeking an experienced Protection and Education Program Manager to lead and integrate the technical implementation of Child Protection, GBV, and Inclusive Quality Education (IQE) programming across ongoing and planned projects. The post holder will be part of the Programs Department, supporting both the programme implementation unit and Resource Mobilization within the office. The Protection and Education Program Manager will provide technical guidance and quality assurance across two complementary programmatic areas; while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners:</p><ul><li>Protection: improve the protective environment for children and adolescents, support CP and GBV response, strengthen referral systems, and increase community awareness on protection-related issues.</li><li>Education: improve learning environments for children, adolescents, and youth in targeted areas; integrate IQE and ECD approaches into programme design; and build the capacity of staff, partners, and government personnel on quality education standards.</li></ul><p>Dimensions of the Role</p><p>Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. Directly supervises: project officers, field staff assigned to CP, GBV and IQE projects. Holds budget holder accountability for all CP, GBV and IQE grants assigned to this position. Works closely with the Economic Empowerment PM, MERL Manager, Head of Resources Mobilisation, Head of Support Services to ensure integrated delivery.</p><p>Accountabilities</p><p>1. Protection and Child Safeguarding</p><ul><li>Lead Plan International's Protection components of the programs, including mainstreaming protection activities within other sectors, and supporting the referral system.</li><li>Coordinate and support coherent and effective implementation of Protection programme activities using a results-based approach incorporating creativity, innovation, and responsiveness to the needs, thorough monitoring and reporting.</li><li>Stay abreast of developments in CP and GBV and integrate best practices into program design and implementation.</li><li>Ensure Protection cases, including children at risk, are identified safely and confidentially in accordance with the referral pathway; support case management using standard tools, procedures and SOPs.</li><li>Coordinate with Protection service providers and partners on case management, referral pathway strengthening, and regular updates to service mapping for CP and GBV sectors.</li><li>Support mainstreaming and inclusion of Protection-related issues in ongoing programming across all sectors including CPiE.</li><li>Support the conduction of rapid and detailed child-led CP risk mapping and GBV safety audits in new target areas; identify barriers and risks faced by girls and boys.</li><li>Plan and undertake regular monitoring visits with relevant actors in targeted areas, assessing protection trends and advising on prevention and response strategies.</li><li>Engage in national, regional and global coordination mechanisms including the Protection WG, CP/GBV SWG, and co-chairing the Child Labour Task Force with NCFA.</li></ul><p>2. Inclusive Quality Education (IQE) and Early Childhood Development (ECD)</p><ul><li>Lead the development of the IQE and ECD programme strategic direction to actively respond to the needs of children, adolescents, and youth (CAY) in different geographic locations including emergencies and humanitarian settings.</li><li>Lead on integrating IQE and ECD components throughout the project cycle, from design through implementation to results reporting in alignment with Plan s Country Strategy and the national priorities.</li><li>Design, develop, and deliver capacity-building programmes and contextualized training materials on ECD, parenting, and IQE for staff, implementing partners, and government personnel.</li><li>Lead on coordination and communication with the MoE, MoH, and any other governmental institution working in IQE and ECD.</li><li>Lead on cross-cutting aspects related to IQE and ECD such as Climate Change, Social and Financial Literacy, and Disability Inclusion.</li><li>Develop, design, and review inclusive informal educational content to deliver targeted learning for vulnerable groups most at risk of educational exclusion, using education as a tool for protection and empowerment.</li><li>Integrate suitable pedagogical approaches into programmes to enhance beneficiary and partner learning and engagement.</li></ul><p>3. Programme Design and Development</p><ul><li>Contribute to proposal development (technical and financial) by providing technical input on Protection, IQE, and ECD in close coordination with the business development unit.</li><li>Contribute to the adoption of an evidence-based approach by supporting research, situation analyses, and needs assessments in collaboration with the MERL team.</li><li>Provide technical support to revise and develop contextualized training and IEC materials on CP, GBV, IQE, and ECD.</li><li>Collaborate with relevant stakeholders including government agencies, community leaders, and local CBOs to ensure inclusion of diverse perspectives in programme design and implementation.</li><li>Support the integration of disability inclusion, adolescent girl programming, and community-based protection approaches.</li><li>Contribute to the development of budgets for assigned proposals, ensuring costs are realistic, adequately justified and compliant with donor requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (Master's preferred) in Social Work, Social Sciences, Education, Psychology, Public/Community Health, Human Rights, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in Child Protection, GBV, and/or Inclusive Quality Education programming; at least 5 years in field-based roles.</li><li>Demonstrated experience in implementing CP and/or GBV case management in humanitarian, post-conflict, or development settings.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Solid technical knowledge in IQE and ECD programme design and capacity building.</li><li>Strong facilitation skills and demonstrated experience in designing and rolling out contextualized capacity-building programmes for staff, volunteers, partners, and government personnel.</li><li>Excellent negotiation and communication skills; and strong coordination, networking, and advocacy skills, especially with governmental institutions.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li><li>Previous experience in emergency preparedness and response, and prior training in EiE, ECDiE, INEE, CP in Emergencies, GBV in Emergencies, and/or PSS.</li><li>Experience in conducting gender-responsive assessments, CP risk mapping, and GBV safety audits.</li><li>Strong knowledge in planning, monitoring, and evaluating Protection and Education programmes.</li><li>Experience utilizing international tools: GBV Standard Operating Procedures, GBV Information Management System, IASC GBV Guidelines, IASC Gender Handbook.</li><li>Prior experience in counselling and psychosocial support.</li><li>Experience in developing methods, tools, and programmes in collaboration with government agencies, civil society, and private organisations.</li><li>Experience with donor reporting requirements (e.g., DG-ECHO, EU, FCDO ETC).</li><li>Ability to work under pressure with competing priorities and deadlines; strong organizational and work-prioritization skills and ability to work in a sensitive environment.</li></ul><p></p></section>

<p>Place: Amman - Jordan Starting date: September/October 2026 Duration of contract: 6 months Closing date for applications: 3rd September 2026 The position is also open to national candidates Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation : https://hinside.hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: Join Humanity &amp; Inclusion (HI) as an Inclusive Education Consortium Coordinator and help shape inclusive education programming in Palestine, with a focus on education in emergencies and protracted crises. In this role, you will lead the coordination of the grant consortium, working closely with partners to ensure effective implementation, strong programme quality, and donor compliance. You will also provide technical guidance on Inclusive Education, support capacity strengthening and advocacy, and contribute to shaping HI s strategy and future engagement in the sector. YOUR MISSION: Under the line management of the Operations manager and with support from the Global Inclusive Education Specialist, the Inclusive Education Consortium Coordinator contributes to the implementation of the HI mandate and the operational strategy of HI Palestine mission in the field of Inclusive Education, specifically education in emergencies. The Inclusive Education Consortium Coordinator provides strategic and technical guidance for HI's Inclusive Education portfolio in Palestine (40%) while leading the coordination of the ECHO-funded consortium (60%). The position ensures high-quality programme implementation, effective consortium governance and donor compliance, while supporting the positioning and development of Inclusive Education within the Palestine mission. The role combines technical support, consortium coordination, strategic planning and resource mobilisation to strengthen HI's impact and influence in the sector. Your main missions will be : 1) Ensure the optimal management of the consortium with appropriate oversight mechanisms Lead the day-to-day coordination of the ECHO-funded consortium. Act as the primary focal point for consortium partners and ECHO on consortium management matters. Coordinate consortium governance, including Steering Committee meetings, technical working groups and bilateral meetings. Ensure effective communication, collaboration and information sharing among consortium partners. Coordinate the development, implementation and monitoring of consortium workplans and action plans. Monitor compliance with consortium agreements, donor requirements and internal procedures. Identify, anticipate and proactively address implementation bottlenecks, operational risks and partnership challenges. Ensure project implementation remains aligned with the approved logical framework, workplan and allocated budget. Promote effective coordination between operational, technical, MEAL and support functions to ensure timely implementation. 2) Ensure programme quality, MEAL coordinationand donor compliance Lead the preparation, consolidation and submission of donor reports, Modification Requests and other contractual deliverables. Ensure project monitoring, evaluation, accountability and learning (MEAL) systems are implemented in close coordination with project and MEAL teams. Ensure accurate project data management, monitoring and reporting. Monitor project performance against indicators and support evidence-based decision-making. Ensure compliance with donor contractual obligations and HI internal quality standards. Contribute to project reviews, lessons learned and adaptive management processes. 3) Provide Technical support to HI teams and HI partners on Inclusive Education with a focus on emergency settings and protracted crisis contexts Provide overall technical leadership for all Inclusive Education interventions implemented by the consortium.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant professional experience, including at least 5 years in IE or allied field, and 3 years in humanitarian or emergency settings.</p><p>Minimum 3 years of experience as Project manager or operations manager</p><p>Proven experience in consortium coordination, preferably within ECHO funded projects, and in working with local partners</p><p>Strong technical knowledge of Inclusive Education, education in Emergencies, Disability Inclusion, Child Protection, home based support for parents, inclusive pedagogy and practical strategies for teachers including UDL(universal design for learning), and accessible learning environments</p><p>Demonstrated experience in sector strategy development, representation, resource mobilization proposal development, consortium management and donor coordination</p><p>Demonstrated problem solving, communication, and advocacy skills</p><p>Good interpersonal, communication, coordination and networking skills</p><p>Flexibility and ability to handle multiple tasks simultaneously.</p><p>Strong oral and written communications skills in English.</p><p>Ability to work in a fast-paced environment and meet deadlines under pressure</p><p>Fluency in Arabic language is a strong asset</p><p>Previous experience with HI and/or in in the Middle East is a strong asset, particularly in Palestine</p>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monthly progress report for the outputs</p><p>Work Location</p><p>UNRWA HQ Amman</p><p>Expected duration</p><p>6 Months</p><p>Duties and Responsibilities</p><p>1.Background&nbsp; The Central Support Services Division (CSSD) is responsible for providing integrated facilities management, infrastructure services, administrative systems, and sustainability support across UNRWA Headquarters in Amman.&nbsp; CSSD is currently implementing agency-wide improvements in facilities management efficiency, sustainable procurement, and environmental sustainability, including the Sustainable Management and Resource Efficient Transformation (SMART) Project.&nbsp; The incumbent will provide senior technical and coordination support to CSSD in strengthening integrated facilities management systems, infrastructure planning, and sustainability initiatives.&nbsp; 2.Objectives:&nbsp; This consultancy aims to provide CSSD with senior technical and coordination support in facilities and infrastructure management; coordination of construction, renovation, and capital works; integration of sustainable procurement and environmental sustainability practices; support for energy, utilities, and emissions reporting; monitoring of contracts, SLAs, and service delivery; implementation support for the SMART Project; and improvement of procedures and operations.&nbsp; 3.Functional Title, Duty Station, Duration, Project (if applicable)&nbsp; Senior Facilities Management, Infrastructure &amp; Sustainability Consultant -Local-Grade 16, HQA,&nbsp; 6 months with the possibility of further extension.&nbsp; 4.Scope of work&nbsp; The Consultant will be responsible for activities described below and to assist the ….&nbsp; &nbsp;Specific Outputs/Tasks include but not limited to: Duties Responsibilities, impact, and work relationships of the post:&nbsp; Facilities and Infrastructure Management&nbsp; The Consultant will coordinate CSSD facilities management operations and infrastructure-related activities, support the planning and delivery of renovation, refurbishment, and capital works projects, promote lifecycle asset management principles, assist in updating facilities management procedures, SOPs, and technical guidelines, and recommend measures to improve the efficiency of facilities services.&nbsp; Project Coordination and Technical Support&nbsp; The Consultant will coordinate infrastructure and renovation projects through all implementation phases, provide technical input for the planning, implementation, and monitoring of capital works, monitor compliance with technical standards, timelines, and quality requirements, identify risks and report on project progress and challenges, and liaise with contractors and stakeholders to help resolve project-related issues.&nbsp; Sustainable Procurement and Environmental Sustainability (SMART Project)&nbsp; The Consultant will support implementation of the SMART Project within CSSD functions, integrate sustainability principles into procurement and administrative processes, contribute to sustainable procurement initiatives and awareness activities, support the collection and reporting of energy, utilities, and emissions data, advance efficiency measures and environmentally sustainable practices, and assist in implementing environmental action plans and related reporting.&nbsp; Contract and Service Monitoring&nbsp; The Consultant will monitor facilities management service contracts and SLAs, review procurement specifications and service requirements, follow up on contractor and service provider performance issues, support compliance with agreed service standards, and document service delivery performance. Institutional Coordination and Reporting&nbsp; The Consultant will coordinate with CSSD units and internal stakeholders on facilities and sustainability matters, prepare reports, updates, and analytical summaries for management, support operational improvements and updates to procedures, and facilitate knowledge sharing and internal coordination on sustainability initiatives.&nbsp; Presence at the duty station is required. The nature of the assignment requires the incumbent to perform the duties on site, with regular site visits, inspections, coordination, and oversight. Remote working or working from home is not suitable for this assignment.&nbsp; 5.Deadlines and Fee Schedule Output: Monthly progress report for the outputs&nbsp; Deadline: By the end of each month&nbsp; &nbsp;Payment Date: JOD 1,190.44 Including 8.33% Indemnity</p><p>Qualifications/special skills</p><p>6.Qualification Requirements Academic and Professional qualifications (as applicable)&nbsp; Academic Qualifications:&nbsp; Minimum of a bachelor's degree from a recognized university in a field relevant to the scope of work, such as: Facilities Management, Civil Engineering, Environmental Management, or another related discipline.&nbsp; Experience:&nbsp; A minimum of Six years of progressively responsible experience is required in areas directly related to the scope of work, including facilities management, infrastructure coordination, construction or renovation project support, sustainable procurement, environmental sustainability, and contract or service monitoring.&nbsp; &nbsp;Experience with international organizations is considered an asset, and knowledge of the host country’s business environment, relevant laws, regulations, and practices is desirable.&nbsp; Technical Skills:&nbsp; • Sound knowledge of facilities management, infrastructure coordination, construction methods, health and safety requirements, and quality assurance practices.&nbsp; • Ability to review and interpret technical drawings, specifications, construction plans, procurement requirements, and service standards.&nbsp; • Strong skills in project coordination, monitoring, reporting, stakeholder follow-up, and contractor performance review.&nbsp; • Understanding of sustainable procurement principles, environmental sustainability practices, and energy, utilities, and emissions reporting.&nbsp; •&nbsp; Ability to support the development and update of SOPs, procedures, technical guidelines, and analytical reports.&nbsp; Other Requirements:&nbsp; • Ability to work under pressure and manage multiple tasks simultaneously • Strong interpersonal and communication skills • Proficient in MS Office applications and project management tools</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>This is a re-advertisement, candidates who have already applied do not need to re-apply.<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to a Future<br>The ECAMENA Regional Office leverages expertise and scale across a diverse and rapidly evolving region that is playing an increasingly important role in shaping global agendas on the realization of child rights, human capital, migration, climate, equity, and digital transformation. It supports the achievement of UNICEF s Strategic Plan results in the context of rising needs and constrained resources. The region encompasses all country typologies, including high-income, middle-income, and low-income contexts, as well as fragile and conflict-affected settings, each with distinct development trajectories and policy drivers. This requires differentiated approaches, agile business models, strategic partnerships, and strengthened risk management. The region is further shaped by ongoing challenges such as conflict, migration, economic volatility, and varying degrees of political openness and reform. At the same time, countries across the region are connected by shared challenges and opportunities, including investment in the early years, addressing learning gaps and equipping adolescents and young people with 21st-century skills, the need for resilient national systems, and the imperative to strengthen child rights governance. In this context, the ECAMENA Regional Office acts in line with the organization s value proposition for Regional Offices through: (i) strategic leadership and governance; (ii) regional and political representation and engagement; (iii) programme oversight, knowledge, and foresight; (iv) digital transformation and innovation; (v) people-centered management; (vi) financial and risk management; (vii) supply and logistics; (viii) emergency preparedness and response; (ix)communication and strategic advocacy; and (x) partnerships and financing.<br>Within this framework, the security function is a critical enabler of acceptance, access, operational continuity, and UNICEF s ability to stay and deliver across the ECAMENA region. The function provides authoritative security advice, analysis, and quality assurance to the Regional Office, Centre of Excellence, and Country Offices, enabling risk-informed decision-making in a region characterized by complex emergencies, fragile settings, cross-border risks, and evolving threats to personnel, assets, and programme delivery. In line with the ECAMENA operating model, the security function advances four mutually reinforcing areas of work: strategic security risk management; evidence-informed analysis; region-wide security mainstreaming, culture and empowerment; and inter-agency coordination. The function is supported by broader regional security capacity across the region, including this post as deputy support to the Regional Adviser Security.<br>How can you make a difference?<br>Under the direct supervision of the Regional Adviser Security (P-5), the Security Manager (P-4) serves as the Deputy to the Regional Adviser Security for the ECAMENA Regional Office and provides high-quality security leadership, analysis, and technical expertise to the Regional Office and Country Offices across the region. The post plays a leading technical role in advancing strategic security risk management, evidence-informed analysis, region-wide security mainstreaming, and inter-agency coordination across ECAMENA, while providing authoritative technical advice, within established parameters, to senior regional and country management on person-centered security risk management approaches, broader security procedures, contingency planning, preparedness, access-related strategies, compliance, and operational security requirements. The role serves as a key technical expert to Country Offices in strengthening security analysis and risk mitigation measures and contributes to reducing risks to personnel, eligible family members, premises, assets, programmes, and operations in complex and high-risk environments. The incumbent also supports regional emergency response through surge deployments, country missions, capacity building, training, and thematic analysis of insecure environments, while helping ensure that security considerations are integrated into preparedness, programme continuity, and decision-making across the diverse ECAMENA context. In the absence of the Regional Adviser Security, the post acts as Officer-in-Charge on delegated technical matters, within established parameters, to help ensure continuity of the regional security function.<br>Key functions, accountabilities and related duties/tasks<br>Within the delegated authority and organizational structure, the incumbent may hold primary, shared, or contributory accountabilities for the following major duties and key outcomes:<br>• Regional Security Risk Management, Quality Assurance, and Planning<br>• Regional Security Analysis, Technical Services and Functional Continuity<br>• Programmatic Security Analysis, Access, and Decision Support<br>• Technical Security Coordination, External Liaison, and Partnership Building<br>• Regional Security Compliance, Technical Oversight, and Risk Escalation<br>• Security Innovation, Regional Learning, and Capacity Building<br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p>All NRC employees are expected to work in accordance with the organization s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p> <p> </p> <p> <br> <strong>1.Role and responsibilities</strong> <br>NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p> <p> <br> <strong>Generic responsibilities :</strong> <br>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p> <p> <br>1.Adhere to NRC policies, tools, handbooks and guidelines<br>2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>3.Implements independently procedures and activities within own function or core competency as delegated<br>4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>7.Prepare and develop status reports as required by management<br>8.Ensure proper filing of documents<br>9.Promote and share ideas for improvement in your area of expertise</p> <p> <br> <strong>Specific responsibilities:</strong> <br>These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p> <p> <br> Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br> Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br> Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br> Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br> Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br> Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br> Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br> Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br> Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br> Other functions that might be assigned by the supervisor.</p> <p> <br> <u>Critical interfaces:</u> <br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <p> <br> Relevant Core Competency implementation staff<br> Support teams, Finance, HR, Admin and Logistics<br> Communications staff<br> Protection staff<br> M&amp;E department<br> UNHCR Technical unit</p> <p> <br>Scale and scope of position:<br>Staff: IBV S<br>Stakeholders: UNHCR, SRAD, INGOs in the camp<br>Budgets: NA<br>Information: NRC Databases, Agresso, Intranet<br>Legal or compliance: Terms of employment</p> <p> <b><br></b></p><p> <b><u>1. Professional competencies</u> <br></b>These are skills, knowledge and experience that are important for effective performance.<br>Generic professional competencies:</p> <p> <br> Experience from working within technical expertise in a humanitarian/recovery context<br> Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br> Previous experience from working in complex and volatile contexts<br> Documented results related to the position s responsibilities<br> Some knowledge of English</p> <p> <br> <u>Context/ Specific skills, knowledge and experience:</u> </p> <p> <br> B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br> 1 year of experience</p> <p> <br>2. Behavioural competencies <br>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p> <p> <br> Handling insecure environment<br> Planning and delivering results<br> Managing resources to optimize results<br> Empowering and building trust<br> Communicating with impact and respect</p> <p> <br> <br> <strong>3 Performance Management</strong> <br>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <p> <br> The Job Description<br> The Work and Development Plan<br> The Mid-term/End-of-trial Period Performance Review Template<br> The End-term Performance Review Template<br> The NRC Competency Framework</p> <p> </p> <p> <u>Other: </u> <u> </u> <u>Duration and type of contract: until 31 Dec2026- Non renewable </u> </p></div></section>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li> <li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li> <li>Monitor customer health, usage, spend trends, and churn risks proactively</li> <li>Drive customer retention and reduce churn across the assigned portfolio</li> <li>Identify expansion and upsell opportunities where relevant</li> <li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li> <li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li> <li>Ensure customers are utilizing the platform correctly and adopting relevant features</li> <li>Handle escalations professionally and maintain strong customer communication</li> <li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li> <li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li> <li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li> <li>Strong communication and relationship-building skills</li> <li>Strong organizational and follow-up skills</li> <li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li> <li>Commercial awareness and ability to identify customer risk and growth opportunities</li> <li>Ability to work cross-functionally with multiple internal teams</li> <li>Problem-solving mindset and ability to handle customer escalations calmly</li> <li>Fluent in English and Arabic</li> </ul> <p><strong>Nice-to-have skills</strong></p> <ul> <li>Experience working in SaaS, telecom, cloud, or contact center environments</li> <li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li> <li>Understanding of customer retention and revenue metrics</li> <li>Experience handling operational workflows and customer lifecycle management</li> <li>Experience working with SMB or scaled customer portfolios</li> <li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintaining strong retention across the assigned portfolio</li> <li>Proactively identifying and reducing churn risks</li> <li>Efficiently managing a large number of customer accounts without compromising customer experience</li> <li>Driving customer engagement and platform adoption</li> <li>Maintaining strong operational discipline and customer follow-up</li> <li>Supporting revenue growth and protection initiatives across the portfolio</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p> <p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p> <h4>Key responsibilities</h4> <ul> <li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li> <li>Assist senior engineers in technical engagements throughout the project lifecycle.</li> <li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li> <li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Work closely with senior engineers to gain technical knowledge and best practices.</li> <li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li> <li>Identify technical issues and escalate complex challenges when necessary.</li> <li>Communicate effectively with both technical and non-technical stakeholders.</li> <li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>1–2 years of hands-on experience in an enterprise IT environment.</li> <li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li> <li>Strong willingness to learn and develop in a customer-facing technical role.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge of and/or hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Eagerness to learn from senior engineers and continuously develop technical skills.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to Safety.<br>How can you make a difference?<br>This assignment aims to support the establishment and operationalization of the Secretariat of the Leadership Council on Disability-Inclusive Education by providing technical expertise and coordination capacity. The consultant will help coordinate Leadership Council activities, partnerships, meetings, and advocacy efforts; contribute to the development of policy, technical, and advocacy outputs; and support the implementation of evidence-based approaches to advance inclusive education globally. Additionally, the assignment aims to strengthen collaboration among key stakeholders, facilitate the translation of global commitments into concrete education system reforms, and provide technical advisory support to selected UNICEF country offices as required.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0005931 ToR.pdf<br>Minimum requirements:<br>• Education:<br>• Advanced degree in relevant field, preferably inclusive or special education, international education, human development or social sciences, economics.<br>• Work Experience:<br>• 8 years of progressively responsible professional experience in the field of international disability-inclusion, disability-inclusive education, or related areas with demonstrated understanding of systems-level reform, CRPD-compliant approaches, policy implementation, and regional/global disability and/or inclusive education agendas.<br>• Demonstrated experience drafting high-quality technical, policy, advocacy, and reporting documents for diverse audiences, including senior stakeholders.<br>• Partnerships: Demonstrated experience coordinating complex multi-stakeholder partnerships involving governments, international organizations, donors, technical partners, OPDs, and civil society actors.<br>• Synthesis: Demonstrated ability to synthesize complex political, partnership, and technical discussions into clear next steps, decision points, recommendations, and high-quality written outputs with minimal supervision.<br>• Coordination: Demonstrated experience supporting Secretariat functions, including managing multi-country or multi-partner workplans, meeting preparation and documentation, progress tracking, and follow-up across multiple workstreams.<br>• Previous UNICEF experience at regional or global level is strongly preferred.<br>• Language requirement:<br>• Excellent written and verbal communication skills in English with strong attention to detail.<br>• Working proficiency in other UN languages an asset.<br>Skills:<br>• Strong analytical and strategic judgment, with ability to synthesize complex information and identify implications across workstreams.<br>• Leadership and initiative in driving multiple workstreams forward simultaneously, exercising sound judgment, meeting deadlines, and proactively flagging risks, blockers, or decisions needed.<br>• Proficiency in developing polished presentations and written materials (e.g., PowerPoint, Canva).<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>

<p>Aerostat Operators provide Operations and Sustainment (O&amp;S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina. Essential Responsibilities: Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent. Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required. Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required. Ability to read electronic schematics. O&amp;M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT &amp; information systems Two years experience is required. Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered. CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater. Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required. O&amp;M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul><li>Physical Requirements: Requires the ability to regularly lift up to 50 lbs.</li><li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li><li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li><li>Required the ability to regularly kneel repetitive for shift.</li><li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li><li>Requires the ability to stretch/reach on a repetitive basis for shift.</li><li>Requires the ability to walk extensively throughout the plant during shift.</li><li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li><li>Medical Requirements: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for the duration of the deployment.</li><li>Working and Living Conditions: This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions.</li><li>While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment.</li><li>Temperatures can reach 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months.</li><li>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</li><li>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</li></ul>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<p><h4>Description</h4> <p>The digital forensics team leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards.</p> <p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards.</p> <h4>Responsibilities</h4> <p><strong>Forensic investigation leadership</strong></p> <ul> <li>Lead complex digital forensic investigations involving cybersecurity incidents, data breaches, insider threats, fraud investigations, intellectual property theft, and regulatory investigations</li> <li>Direct evidence acquisition and analysis activities</li> <li>Review and validate forensic findings and conclusions</li> <li>Ensure investigations follow approved forensic methodologies and standards</li> </ul> <p><strong>Technical oversight & quality assurance</strong></p> <ul> <li>Provide technical leadership and guidance to digital forensics analysts</li> <li>Review forensic reports and evidence documentation</li> <li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility</li> <li>Approve investigation methodologies and evidence collection approaches</li> <li>Support expert witness and legal support activities where required</li> </ul> <p><strong>Incident response & security investigation support</strong></p> <ul> <li>Support major incident investigations and breach response activities</li> <li>Coordinate forensic activities during ransomware incidents, data compromise events, and advanced threat investigations</li> <li>Assist with attribution analysis and attack reconstruction activities</li> </ul> <p><strong>Program development & continuous improvement</strong></p> <ul> <li>Develop and maintain forensic procedures, evidence handling standards, investigation methodologies, and quality assurance frameworks</li> <li>Evaluate emerging forensic technologies and techniques</li> <li>Drive service maturity and operational excellence initiatives</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field</li> <li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations</li> <li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another certification in the same field approved by the NCSC</li> <li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways)</li> <li>Proven ability to lead forensic engagements and produce defensible reports</li> <li>Experience supporting legal proceedings or regulatory investigations is preferable</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The digital forensics team leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards.</p> <p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards.</p> <h4>Responsibilities</h4> <p><strong>Forensic investigation leadership</strong></p> <ul> <li>Lead complex digital forensic investigations involving cybersecurity incidents, data breaches, insider threats, fraud investigations, intellectual property theft, and regulatory investigations</li> <li>Direct evidence acquisition and analysis activities</li> <li>Review and validate forensic findings and conclusions</li> <li>Ensure investigations follow approved forensic methodologies and standards</li> </ul> <p><strong>Technical oversight & quality assurance</strong></p> <ul> <li>Provide technical leadership and guidance to digital forensics analysts</li> <li>Review forensic reports and evidence documentation</li> <li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility</li> <li>Approve investigation methodologies and evidence collection approaches</li> <li>Support expert witness and legal support activities where required</li> </ul> <p><strong>Incident response & security investigation support</strong></p> <ul> <li>Support major incident investigations and breach response activities</li> <li>Coordinate forensic activities during ransomware incidents, data compromise events, and advanced threat investigations</li> <li>Assist with attribution analysis and attack reconstruction activities</li> </ul> <p><strong>Program development & continuous improvement</strong></p> <ul> <li>Develop and maintain forensic procedures, evidence handling standards, investigation methodologies, and quality assurance frameworks</li> <li>Evaluate emerging forensic technologies and techniques</li> <li>Drive service maturity and operational excellence initiatives</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field</li> <li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations</li> <li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another certification in the same field approved by the NCSC</li> <li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways)</li> <li>Proven ability to lead forensic engagements and produce defensible reports</li> <li>Experience supporting legal proceedings or regulatory investigations is preferable</li> </ul></p><p></p>