Production Technician Jobs
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<p>The Tax Services Specialist at Azadea's Business Services is responsible for executing the tax process and assisting in the preparation of tax returns across all countries of the group.</p>
<ul>
<li>Collect the necessary data for the group's tax filings, including all direct and indirect taxes (Corporate Income Tax, VAT, WHT, etc.) for the relevant countries.</li>
<li>Prepare and maintain the necessary reports and reconciliations for the timely and accurate preparation of tax returns for all direct and indirect taxes for the relevant countries.</li>
<li>Review data, accounting transactions, and supporting documentation to ensure full compliance with the group's tax policies and procedures, as well as local tax legislation for all direct and indirect taxes for the relevant countries.</li>
<li>Collaborate closely with the regional tax team and subordinates on all tax-related queries to ensure the provision of accurate and timely information.</li>
<li>Support the regional tax team in preparing the documents and reconciliations required for tax audits or tax filings conducted at the group level.</li>
<li>Ensure a high level of customer service is delivered and maintained by meeting all internal SLAs and promptly following up on requests, ensuring internal customers are satisfied.</li>
</ul>
<p>The Azadea Group is a premier lifestyle retail company that owns and operates more than 55 leading international franchise concepts across the Middle East and Africa. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods and multimedia. With over 12,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 13 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar and United Arab Emirates.</p>
<p>LANGUAGE & TECHNICAL SKILLS</p>
<p>Language Proficiency</p>
<ul>
<li>Fluency in English and Arabic.</li>
<li>Fluency in French is a plus.</li>
</ul>
<p>Technical Skills</p>
<ul>
<li>Proficiency in MS Office.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Bachelor s degree in Accounting, or Finance, or a related field.</li>
<li>Master s degree is a plus.</li>
</ul>
<p>EXPERIENCE</p>
<ul>
<li>Two to four years of experience in accounting and tax compliance, or a similar role.</li>
<li>Big four or large group experience is a plus.</li>
</ul>
<p>BEHAVIORAL COMPETENCIES</p>
<ul>
<li>Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.</li>
<li>Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.</li>
<li>Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.</li>
<li>Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.</li>
<li>Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.</li>
</ul>
<p>Azadea Group is an Equal Employment Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</p>
<p>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</li><li>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</li><li>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</li><li>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</li><li>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</li><li>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</li><li>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</li><li>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</li><li>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</li><li>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</li><li>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</li><li>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</li><li>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</li><li>Assist with preparing change request documentation and supporting artifacts as defined by the process.</li><li>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</li><li>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</li><li>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</li><li>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing or recently completed a Bachelor s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</p><p>0 6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</p><p>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</p><p>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</p><p>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</p><p>Strong willingness to learn, ask questions, document findings, and follow defined processes.</p><p>Good communication, teamwork, attention to detail, and problem-solving skills.</p><p>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</p><p>MCSE or similar certification is preferred but not required.</p>
<p>As a Quality Team Lead at Aspire, you will be responsible for end-to-end QA ownership across digital banking channels. You will lead testing activities across multiple release cycles, ensuring effective test planning, quality assurance, stakeholder communication, and successful delivery of testing activities. The role requires strong leadership, technical expertise in banking system testing, and excellent communication with both technical and business stakeholders.</p><h4><b><br></b></h4><h4><b>What You Will Do</b></h4><ul><li>Define test strategy, scope, and approach for each release cycle.</li><li>Estimate testing effort, timelines, and resource allocation.</li><li>Ensure comprehensive coverage of functional, regression, and integration testing.</li><li>Lead and manage the testing team, including Test Engineers.</li><li>Assign tasks and monitor the daily progress of team members.</li><li>Provide guidance, support, and mentoring to junior testers.</li><li>Coordinate testing activities for each release and drop.</li><li>Ensure readiness of test cases, test data, and environments prior to each testing cycle.</li><li>Manage test cycles, retesting, and regression execution.</li><li>Oversee defect triage and prioritization.</li><li>Ensure proper defect lifecycle management from logging through to closure.</li><li>Monitor defect trends and quality metrics to drive continuous improvement.</li><li>Act as the primary QA point of contact for Product Owners, Development teams, and Integration teams.</li><li>Provide daily and weekly status reports to project stakeholders.</li><li>Proactively highlight risks, issues, and mitigation plans.</li><li>Attend daily standups and provide real-time status updates.</li><li>Ensure thorough validation of integrations with Core Banking systems such as Equation, Cards systems such as HPS PowerCARD, and external systems including SWIFT, Loyalty, Brokerage, and other integrations.</li><li>Define and enforce QA best practices and standards.</li><li>Improve test coverage and testing efficiency across digital banking channels.</li><li>Introduce automation and optimization strategies where applicable.</li></ul><h4><b><br></b></h4><h4><b>What You Will Need</b></h4><ul><li>Strong experience in banking application testing.</li><li>Proven experience leading and managing QA teams.</li><li>Strong understanding of functional, regression, and integration testing.</li><li>Strong experience with test planning, test strategy, and release management.</li><li>Strong knowledge of Jira and test management tools.</li><li>Excellent communication and stakeholder management skills.</li><li>Experience with digital banking platforms across Web, iOS, and Android.</li><li>Experience working in Agile delivery environments.</li><li>Experience testing customer access and security features, including authentication, device binding, and MFA.</li><li>Experience testing dashboards, account management, and transaction history.</li><li>Experience testing payments and transfers, including local, international, instant, and scheduled transactions.</li><li>Experience testing card management features, including card issuance, controls, tokenization, and digital wallets.</li><li>Experience testing loyalty, rewards, and campaign management features.</li><li>Experience testing beneficiary management and notifications.</li><li>Experience testing profile and settings features, including language switching and RTL/LTR support.</li><li>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</li></ul><h4><br></h4><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in banking application testing.</li><li>Proven experience leading and managing QA teams.</li><li>Strong understanding of functional, regression, and integration testing.</li><li>Strong experience with test planning, test strategy, and release management.</li><li>Strong knowledge of Jira and test management tools.</li><li>Excellent communication and stakeholder management skills.</li><li>Experience with digital banking platforms across Web, iOS, and Android.</li><li>Experience working in Agile delivery environments.</li><li>Experience testing customer access and security features, including authentication, device binding, and MFA.</li><li>Experience testing dashboards, account management, and transaction history.</li><li>Experience testing payments and transfers, including local, international, instant, and scheduled transactions.</li><li>Experience testing card management features, including card issuance, controls, tokenization, and digital wallets.</li><li>Experience testing loyalty, rewards, and campaign management features.</li><li>Experience testing beneficiary management and notifications.</li><li>Experience testing profile and settings features, including language switching and RTL/LTR support.</li><li>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</li></ul>
<p> <strong>Senior Consultant, eDiscovery, Forensics Technology </strong> </p>
<p> <strong> </strong> </p>
<p>Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks.</p>
<p> </p>
<p>Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues including governance, controls, culture and data insights to full organizational design and structural implementation.</p>
<p> <strong> </strong> </p>
<p> <strong>The opportunity</strong> </p>
<p> </p>
<p>EY s rapidly growing Forensic Technology team forms part of the Forensic & Integrity Services practice and specializes in forensic technology services encompassing Digital Forensics and eDiscovery. Using state of the art tools, our teams support clients with compliance management, fraud detection and investigation, and assist clients in responding to litigation, cyber-related incidents, and regulatory inquiries. Since we work with such a diverse portfolio of clients across industries, you can expect to take on a wide range of technology challenges, making this a great place to develop your technical and business knowledge. Our Forensic Technology lab provides cutting edge forensic technology infrastructure and tools necessary to accelerate the fact-finding process in diverse scenarios.</p>
<p> </p>
<p> <strong>Your key responsibilities</strong> </p>
<p> <strong> </strong> </p>
<p>EY s Forensic Technology team is a group of technical specialists that practice the full life cycle of data management from the early stages of data scoping and capture, to its management, analysis and reporting. The nature of our work typically requires working with large data-sets from disparate data sources to support fraud investigations and disputes for our clients covering a range of industries. This is achieved by combining deep forensic investigation knowledge with advanced data analytics techniques such as investigative data linking, social network analysis, statistics, and machine learning</p>
<p> </p>
<p> <strong>To qualify for the role, you must have</strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Minimum of four plus years of experience in the Forensic technology domain</li>
<li>Experience in data collection and/or host-based forensics and working knowledge of tools such as EnCase, Cellebrite, Axiom and Oxygen</li>
<li>Experience in using eDiscovery tools such as Relativity, Reveal, NUIX and other eDiscovery platforms</li>
<li>Experience in Server, AWS, Azure and/or Office 365 collections and investigation</li>
<li>Ability to take large sums of data and analyse and visualize the data using industry standard technologies</li>
<li>Bachelor s degree in computer science or a related field</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Ideally, you ll also have</strong> </p>
<p> <strong> </strong> </p>
<p> </p>
<ul>
<li>Track record with a leading consulting firm in the MENA region</li>
<li>Languages: English and Arabic</li>
</ul>
<p> </p>
<p> <strong>What we look for</strong> </p>
<p> </p>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<p> </p>
<p><br></p>
<p> </p>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team. As a Customer Success Executive, you will be responsible for ensuring our clients have the best experience possible throughout their journey with Unifonic. You will serve as the main point of contact for customers, building strong, long-lasting relationships while understanding their business needs and helping them maximize the value of our solutions. At Unifonic, our dynamic and energetic Customer Success team works closely with clients to drive adoption, deliver exceptional service, and support them in achieving their business goals. If you're passionate about customer success, enjoy solving problems, and thrive in a fast-paced, ever-evolving environment, you'll fit right in. Help us shape the future of communication by:</p><p><strong>Desired Candidate Profile</strong></p><h2>What you ll bring:</h2><ul><li>+2 years of experience in a customer-facing role such as customer success, account management, customer support, or client services.</li><li>Experience with SaaS, CPaaS, or other tech/consumption-based products is a plus.</li><li>Basic understanding of SaaS business models and genuine interest in learning how enterprise customers derive value from technology platforms.</li><li>Ability to build rapport and trust with customer stakeholders, including day-to-day users and team leads.</li><li>Comfortable working with, or eager to learn, Success Plans and success metrics to track customer outcomes.</li><li>Strong communication skills, both written and verbal, with the ability to explain technical or product concepts clearly.</li><li>Self-motivated, curious, and a strong team player who thrives in a fast-paced environment.</li><li>Organized and detail-oriented, with a customer-first mindset and a track record of following through on commitments.</li></ul><h2>Craft and Toolkit:</h2><ul><li>SaaS & Customer Success</li><li>CRM Systems</li><li>Customer Onboarding & Product Adoption</li><li>Customer Health & Success Metrics</li><li>Data Analysis & Reporting</li><li>Conversational AI & CPaaS (basic knowledge)</li><li>QBRs & Customer Reviews</li><li>Churn Prevention & Account Growth</li><li>Technical Product Communication</li><li>Cross-functional Collaboration</li></ul><h2>Character Traits:</h2><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<p><h4>Responsibilities</h4>
<p>Receives the accounts within the portfolio under their responsibility and the nature of the transaction according to the decision of the EWS Committee, for the purpose of starting to manage the relationship with clients referred by the concerned committee.</p>
<p>Monitors and manages the accounts for which a decision has been made by the EWS Committee, including all accounts (commercial, companies, and large corporations) that have been transferred to the Credit Processing Unit, and takes/follows up on the necessary corrective actions for these accounts.</p>
<p>Manages the relationship with clients, conducts field visits, prepares visit reports and cash flow reports in coordination with all relevant departments such as Business Development, Credit Review, and Legal Department whenever necessary, reviews all terms, agreements, and contracts, and revises the account plans, CVI, and risk ratings according to the direct supervisor's instructions.</p>
<p>Performs an audit of the early warning indicators for clients listed on the early warning lists, develops an action plan and timeline, and follows up on correcting the indicators that led to the inclusion of these accounts (account restructuring and enhancing guarantees) to help accelerate the return of the account to normal status within the Business Development departments or transfer it to Credit and Legal follow-up departments as per specified periods.</p>
<p>Modifies account coding in the banking system for purposes such as changing account manager/profitability, etc.</p>
<p>Examines client compliance with issued administrative decisions and all financial and non-financial conditions and commitments. In case of breach, submits memorandums to decision-makers that enhance the bank’s position regarding guarantees, pricing, and imposing all fees and commissions resulting from clients’ failure to meet all conditions and requirements outlined in the administrative decisions.</p>
<p>Prepares periodic reports to the EWS Committee, including updates on progress in the action plan, detailing the determinants and commitments related to studying the removal of accounts listed within the Credit Processing Unit and their return to the business portfolio or direct transfer to the legal department.</p>
<p>Serves as an original/alternate member within the business continuity plan and emergency teams assigned to him/her, executing all required tasks according to the plan to minimize crisis impacts and resume operations as quickly as possible.</p>
<h4>Requirements</h4>
<ul>
<li>University degree in Administrative Sciences, Banking, or any related field.</li>
<li>Practical experience of no less than five (5) years in various banking functions, including three (3) years in credit facilities.</li>
<li>Good knowledge of English.</li>
<li>Good knowledge of policies and procedures governing work and their updates (internal and external).</li>
<li>Ability to analyze clients’ financial data, study the client’s financial position, and make credit decisions based on that information.</li>
<li>Full knowledge of the services and products offered by the bank.</li>
<li>Knowledge of technical and legal aspects related to various credit facilities provided by the bank.</li>
<li>Practical and technical knowledge of laws related to corporate finance, documentation and verification, corporate law, bankruptcy, insolvency, and liquidation.</li>
<li>Knowledge of the banking market, different market sectors, and existing economic conditions within the market scope.</li>
<li>Knowledge of the instructions, laws, and regulations of the Central Bank of Jordan.</li>
<li>Communication skills.</li>
<li>Proficiency in computer use and dealing with different applied systems.</li>
<li>Planning and organizational skills.</li>
<li>Analytical and problem-solving skills.</li>
<li>Negotiation and persuasion skills.</li>
<li>Ability to handle work pressure.</li>
</ul></p><p></p>
<p><h4>Responsibilities</h4>
<p>Receives the accounts within the portfolio under their responsibility and the nature of the transaction according to the decision of the EWS Committee, for the purpose of starting to manage the relationship with clients referred by the concerned committee.</p>
<p>Monitors and manages the accounts for which a decision has been made by the EWS Committee, including all accounts (commercial, companies, and large corporations) that have been transferred to the Credit Processing Unit, and takes/follows up on the necessary corrective actions for these accounts.</p>
<p>Manages the relationship with clients, conducts field visits, prepares visit reports and cash flow reports in coordination with all relevant departments such as Business Development, Credit Review, and Legal Department whenever necessary, reviews all terms, agreements, and contracts, and revises the account plans, CVI, and risk ratings according to the direct supervisor's instructions.</p>
<p>Performs an audit of the early warning indicators for clients listed on the early warning lists, develops an action plan and timeline, and follows up on correcting the indicators that led to the inclusion of these accounts (account restructuring and enhancing guarantees) to help accelerate the return of the account to normal status within the Business Development departments or transfer it to Credit and Legal follow-up departments as per specified periods.</p>
<p>Modifies account coding in the banking system for purposes such as changing account manager/profitability, etc.</p>
<p>Examines client compliance with issued administrative decisions and all financial and non-financial conditions and commitments. In case of breach, submits memorandums to decision-makers that enhance the bank’s position regarding guarantees, pricing, and imposing all fees and commissions resulting from clients’ failure to meet all conditions and requirements outlined in the administrative decisions.</p>
<p>Prepares periodic reports to the EWS Committee, including updates on progress in the action plan, detailing the determinants and commitments related to studying the removal of accounts listed within the Credit Processing Unit and their return to the business portfolio or direct transfer to the legal department.</p>
<p>Serves as an original/alternate member within the business continuity plan and emergency teams assigned to him/her, executing all required tasks according to the plan to minimize crisis impacts and resume operations as quickly as possible.</p>
<h4>Requirements</h4>
<ul>
<li>University degree in Administrative Sciences, Banking, or any related field.</li>
<li>Practical experience of no less than five (5) years in various banking functions, including three (3) years in credit facilities.</li>
<li>Good knowledge of English.</li>
<li>Good knowledge of policies and procedures governing work and their updates (internal and external).</li>
<li>Ability to analyze clients’ financial data, study the client’s financial position, and make credit decisions based on that information.</li>
<li>Full knowledge of the services and products offered by the bank.</li>
<li>Knowledge of technical and legal aspects related to various credit facilities provided by the bank.</li>
<li>Practical and technical knowledge of laws related to corporate finance, documentation and verification, corporate law, bankruptcy, insolvency, and liquidation.</li>
<li>Knowledge of the banking market, different market sectors, and existing economic conditions within the market scope.</li>
<li>Knowledge of the instructions, laws, and regulations of the Central Bank of Jordan.</li>
<li>Communication skills.</li>
<li>Proficiency in computer use and dealing with different applied systems.</li>
<li>Planning and organizational skills.</li>
<li>Analytical and problem-solving skills.</li>
<li>Negotiation and persuasion skills.</li>
<li>Ability to handle work pressure.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug scalable backend services and web applications. The ultimate goal is to provide fully functional, stable, and high-performing systems that power Foodics products at scale.</p>
<p>This role requires strong experience in backend engineering with a primary focus on .NET technologies, while also being comfortable working on existing and evolving PHP Laravel services and applications.</p>
<h4>What you will do</h4>
<ul>
<li>Establish and guide the architecture of several backend services and web applications.</li>
<li>Collaborate with product managers, designers, and engineers across multiple teams.</li>
<li>Design and implement scalable, secure, and high-performance backend systems.</li>
<li>Develop and maintain APIs and microservices primarily using .NET technologies.</li>
<li>Contribute to and maintain existing PHP Laravel applications and services.</li>
<li>Write clean, maintainable, and well-tested code.</li>
<li>Solve complex performance problems and architectural challenges.</li>
<li>Integrate data from various services, third-party systems, and databases.</li>
<li>Improve system reliability, scalability, and observability.</li>
<li>Participate in code reviews and mentor junior engineers.</li>
<li>Research and help adopt new technologies, frameworks, and engineering practices.</li>
<li>Look for ways to reduce technical debt, improve performance, and organize the code base.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>A minimum of 3 years of experience developing large-scale backend systems and web applications.</li>
<li>Strong experience with .NET / C# is a must.</li>
<li>Good hands-on experience with PHP Laravel.</li>
<li>Experience designing and building scalable backend services with focus on high availability, low latency, and reliability.</li>
<li>Solid understanding of REST APIs and distributed systems.</li>
<li>Strong experience with relational databases and database design.</li>
<li>Experience with caching and queuing technologies such as Redis.</li>
<li>Solid understanding of background jobs and asynchronous processing.</li>
<li>Experience writing unit and integration tests.</li>
<li>Good understanding of software engineering principles and design patterns such as SOLID.</li>
<li>Experience working in fast-paced engineering environments.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Experience leading technical initiatives or projects is a plus.</li>
<li>Experience with cloud platforms and containerized environments is a plus.</li>
<li>Experience with monitoring and observability tools is a plus.</li>
<li>Experience with foodtech or SaaS products is a plus.</li>
<li>Strong communication skills and ability to work effectively with different stakeholders.</li>
<li>Communicating well verbally in English.</li>
<li>Ability to adapt to time zone differences and thrive in a remote working environment.</li>
</ul>
<h4>What we offer you</h4>
<p>We believe you will love working at Foodics!</p>
<p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p>
<p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p>
<p>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</p>
<p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug scalable backend services and web applications. The ultimate goal is to provide fully functional, stable, and high-performing systems that power Foodics products at scale.</p>
<p>This role requires strong experience in backend engineering with a primary focus on .NET technologies, while also being comfortable working on existing and evolving PHP Laravel services and applications.</p>
<h4>What you will do</h4>
<ul>
<li>Establish and guide the architecture of several backend services and web applications.</li>
<li>Collaborate with product managers, designers, and engineers across multiple teams.</li>
<li>Design and implement scalable, secure, and high-performance backend systems.</li>
<li>Develop and maintain APIs and microservices primarily using .NET technologies.</li>
<li>Contribute to and maintain existing PHP Laravel applications and services.</li>
<li>Write clean, maintainable, and well-tested code.</li>
<li>Solve complex performance problems and architectural challenges.</li>
<li>Integrate data from various services, third-party systems, and databases.</li>
<li>Improve system reliability, scalability, and observability.</li>
<li>Participate in code reviews and mentor junior engineers.</li>
<li>Research and help adopt new technologies, frameworks, and engineering practices.</li>
<li>Look for ways to reduce technical debt, improve performance, and organize the code base.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>A minimum of 3 years of experience developing large-scale backend systems and web applications.</li>
<li>Strong experience with .NET / C# is a must.</li>
<li>Good hands-on experience with PHP Laravel.</li>
<li>Experience designing and building scalable backend services with focus on high availability, low latency, and reliability.</li>
<li>Solid understanding of REST APIs and distributed systems.</li>
<li>Strong experience with relational databases and database design.</li>
<li>Experience with caching and queuing technologies such as Redis.</li>
<li>Solid understanding of background jobs and asynchronous processing.</li>
<li>Experience writing unit and integration tests.</li>
<li>Good understanding of software engineering principles and design patterns such as SOLID.</li>
<li>Experience working in fast-paced engineering environments.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Experience leading technical initiatives or projects is a plus.</li>
<li>Experience with cloud platforms and containerized environments is a plus.</li>
<li>Experience with monitoring and observability tools is a plus.</li>
<li>Experience with foodtech or SaaS products is a plus.</li>
<li>Strong communication skills and ability to work effectively with different stakeholders.</li>
<li>Communicating well verbally in English.</li>
<li>Ability to adapt to time zone differences and thrive in a remote working environment.</li>
</ul>
<h4>What we offer you</h4>
<p>We believe you will love working at Foodics!</p>
<p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p>
<p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p>
<p>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</p>
<p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p> </p>
<p><strong>JOB DESCRIPTION</strong></p>
<p><strong>Legal and Contractual Affairs Specialist</strong></p>
<p > </p>
<p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p>
<p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p>
<p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p>
<p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p>
<p > Water Authority of Jordan (WAJ) - Amman, Jordan.</p>
<p><strong>Position type</strong>: Full-Time Local Professional</p>
<p><strong>Duration</strong>: Fixed-term through December 31, 2026</p>
<p> </p>
<p><strong>BACKGROUND </strong></p>
<p>The Water Governance Activity (WGA) program is a multi-year project funded by USG, which aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance. In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts. </p>
<p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p>
<p> </p>
<p><strong>JOB SUMMARY</strong></p>
<p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p>
<p> </p>
<p><strong>DUTIES AND RESPONSIBILITIES:</strong></p>
<p>The incumbent’s main responsibilities include, but are not limited to:</p>
<ul>
<li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li>
<li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li>
<li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li>
<li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li>
<li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li>
<li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li>
<li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li>
<li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li>
<li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li>
<li>Support negotiations and dispute resolution processes related to the Management Contract.</li>
<li>Liaise with external legal counsel and relevant stakeholders, as required.</li>
<li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li>
<li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li>
<li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li>
</ul>
<p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p>
<ul>
<li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li>
<li>Strong analytical and reporting skills.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li>
<li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li>
<li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li>
<li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li>
</ul>
<p><strong>EDUCATION AND/OR EXPERIENCE</strong></p>
<ul>
<li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li>
<li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li>
<li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li>
<li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li>
<li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li>
</ul>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p>
<p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Develop and enhance software programs based on the requirements and business needs</li>
<li>Participate in the practical software and database designs that meets both business and technical requirements</li>
<li>Participate in defining the software and database architecture for new solutions</li>
<li>Use software engineering best practices to ensure a high standard of quality for all of the team deliverables</li>
<li>Ensure error-free code within agreed timelines, using the tools, and techniques specified by the Project Manager</li>
<li>Participate in the development and support of different in-house and 3rd party applications</li>
<li>Prepare or assist in preparing the user experience (UX), mock-ups and user interface (UI)</li>
<li>Basic knowledge in HTML, CSS, jQuery, VB.net/C# and webservices</li>
<li>Preferably Experience with MSSQL/TSQL, MVC, and WebApi</li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">
<ul>
<li>Strong verbal and written communication skills</li>
<li>Basic knowledge in HTML, CSS, JQuery, VB.net/C# and webservices</li>
<li>Preferably Experience with MSSQL/TSQL, MVC, and WebApi</li>
<li>Attention to detail</li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong><span>:</span></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Sr.</strong> </span><strong><span>Associate Scientist, Formulation Development </span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>JOB PURPOSE:</span></strong></p><br>
<p><span>To conduct scientific studies and experiments to develop new products and technologies and improve existing ones.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</span></li>
<li><span>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities</span></li>
<li><span>Implements all analytical research activities including initiation, designs, routine procedures, and reports on any faced issues to support product development efficiently.</span></li>
<li><span>Conducts the development activities for basic pharmaceutical formulations including initiation and reporting any faced obstacles to support product development in a timely manner with considerations for scale-up/ tech-transfer.</span></li>
<li><span>Demonstrates excellent oral and written communication skills with the ability to present results through written reports, publications, and related documentation.</span></li>
<li><span>Summarizes and critically evaluates the study results in order to develop and test new hypotheses, execute experiments and author technical reports.</span></li>
<li><span>Participates in the development and scale-up processes from bench top to pilot scale to assist in technology transfer to commercial plants.</span></li>
<li><span>Establishes a knowledge base by actively seeking out technologies and tracking publications in relevant fields to keep the company informed of research and industry developments.</span></li>
<li><span>Gathers and provides new perspectives, arriving at solutions based on multiples sources of information to evaluate and solve complex technical challenges that arise on both internal and external projects.</span></li>
<li><span>Analyses and evaluates test results to make well-reasoned strategic recommendations that inform future R&D decisions at the company.</span></li>
<li><span>Collaborates and gains commitment with stakeholders internally and externally to achieve project objectives in support of product development and approval Continuous Improvement</span></li>
<li><span>Contributes to the identification of opportunities for continuous improvement of processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Reporting.</span></li>
<li><span>Assists in the preparation of timely and accurate reports of Research & Development to meet company and department requirements, policies and standards Safety, Quality & Environment</span></li>
<li><span>Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. Related Assignments</span></li>
<li><span>Performs other related duties or assignments as directed.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <p><strong><span>Experience:</span></strong></p><br>
<ul>
<li><span>3–5 years of relevant experience in pharmaceutical industry in research & development or a laboratory setting. </span></li>
<li><span>Any previous pharmaceutical research experience is a plus</span></li>
</ul> <p><strong><span>Education:</span></strong></p><br>
<ul>
<li><span>Bachelor’s degree in Pharmacy or related scientific field with a Masters/PHD preferred.</span></li>
</ul> <p><strong><span>Language:</span></strong></p><br>
<ul>
<li><span>Advanced-level English (written and spoken).</span></li>
</ul> <p><strong><span>Required Skills:</span></strong></p><br>
<ul>
<li><span>Proficiency in MS Office (Word, Excel, PowerPoint).</span></li>
<li><span>Familiarity with SAP (preferred).</span></li>
<li><span>Ability to work independently and manage multiple tasks.</span></li>
<li><span>Strong teamwork and collaboration skills.</span></li>
<li><span>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</span></li>
<li><span>Quick learner with flexibility and adaptability.</span></li>
<li><span>Active listening and strong motivation.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
<p ><strong>ORGANIZATION </strong><span ><strong>DESCRIPTION:</strong><br>
An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org. <br>
<br>
<strong>POSITION DESCRIPTION:</strong><br>
The Cybersecurity and Data Protection Officer is responsible for protecting the organization’s information systems, networks, data, and digital assets from cyber threats, unauthorized access, and security breaches. This role involves developing and implementing security policies, monitoring systems for vulnerabilities and suspicious activities, conducting security gap analysis, risk assessments, and ensuring compliance with regulatory and industry security standards.<br>
<br>
In addition, the role is responsible for ensuring compliance with applicable laws, regulations, and industry standards related to cybersecurity and data privacy through advising on emerging risks, supporting audits and regulatory reviews, managing third-party security and privacy risks, and promoting a culture of security awareness and responsible data handling throughout the organization.<br>
<br>
<strong>RESPONSIBILITIES:</strong><br>
•<span > </span>Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for system security administration and user system access based on industry-standard best practices<br>
•<span > </span>Implement, maintain, and monitor security compliance such as ISO (International Organization for Standardization), NIST (National Institute of Standards and Technology), and SOC (System and Organization Controls) standards<br>
•<span > </span>Design and advise on the implementation of disaster recovery plan for operating systems, databases, networks, servers, and software applications<br>
•<span > </span>Design and implement incident response plans based on filed office laws and regulations<br>
•<span > </span>Design, implement, and monitor data protection policies and procedures<br>
•<span > </span>Assess need for any security reconfigurations and execute them if required<br>
•<span > </span>Conduct email phish-hunting and submit malicious senders for blocking through anti-phishing policy<br>
•<span > </span>Execute Amideast’s security awareness program and report on user compliance<br>
•<span > </span>Keep current with emerging security alerts and issues<br>
•<span > </span>Conduct research on emerging products, services, protocols, and standards in support of security enhancement and development efforts<br>
•<span > </span>Recommend, schedule, and perform security improvements, upgrades, and/or purchases<br>
•<span > </span>Participate in deploying, managing, and maintaining all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software<br>
•<span > </span>Ensure databases are securely configured, monitored, and maintained through access controls, encryption, vulnerability management, and regular security assessments to safeguard the confidentiality, integrity, and availability of information<br>
•<span > </span>Design, perform, and/or oversee penetration testing of all systems to identify system vulnerabilities<br>
•<span > </span>Design, implement, and report on security systems and end user activity audits<br>
•<span > </span>Monitor server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interpret activity and make recommendations for resolution<br>
•<span > </span>Recommend, schedule (where appropriate), and guide fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach<br>
•<span > </span>Evaluate new security software and/or technologies<br>
•<span > </span>Develop, implement, and oversee data protection policies, standards, and controls to ensure the secure collection, processing, storage, sharing, and disposal of sensitive and personal information, while maintaining compliance with applicable privacy regulations and organizational governance requirements. <br>
•<span > </span>Provide on-call security support to end-users when needed<br>
<br>
<strong>QUALIFICATIONS AND SKILLS:</strong><br>
Required<br>
•<span > </span>College diploma or university degree in the field of computer science, preferably with a focus on Cybersecurity<br>
•<span > </span>Minimum 5 years’ relevant work experience in the field of cybersecurity<br>
•<span > </span>One or more of the following certifications:<br>
o<span > </span>Certified Ethical Hacker (CEH)<br>
o<span > </span>GIAC Security Essentials Certification<br>
o<span > </span>GIAC Certified Enterprise Defender<br>
o<span > </span>ISACA Certified Information Security Manager<br>
o<span > </span>Microsoft Certified Systems Engineer: Security<br>
o<span > </span>(ISC)2 SCCP<br>
o<span > </span>(ISC)2 CISSP<br>
o<span > </span>(ISC)2 ISSAP<br>
•<span > </span>Knowledge of regulatory requirements and industry standards, such as GDPR, HIPAA, NIST, and ISO 27001<br>
•<span > </span>Hands-on experience implementing at least one security standard compliance for an organization and leading the certification process<br>
•<span > </span>Knowledge of applicable practices and laws relating to data privacy and protection and working experience implementing at least one privacy standard<br>
•<span > </span>Knowledge of law enforcement practices and procedures in the US and the MENA region<br>
•<span > </span>Intuition and keen instincts to preempt attacks<br>
•<span > </span>Strong practical experience conducting penetration testing and vulnerability assessments<br>
•<span > </span>High level of analytical and problem-solving abilities<br>
•<span > </span>Ability to conduct research into security issues and products as required<br>
•<span > </span>Broad hands-on knowledge of firewalls, intrusion detection systems, endpoint protection, data encryption, and other industry-standard techniques and practices<br>
•<span > </span>Working technical knowledge of network, PC, and Microsoft and Linux operating systems<br>
•<span > </span>Working technical knowledge Microsoft Cloud Security Portal for Office365<br>
•<span > </span>Working technical knowledge of current systems software, protocols, and standards<br>
•<span > </span>Strong interpersonal and oral communication skills<br>
•<span > </span>Advanced written and verbal proficiency in English and Arabic<br>
•<span > </span>Highly self-motivated and directed<br>
•<span > </span>Strong organizational skills<br>
•<span > </span>Excellent attention to detail<br>
•<span > </span>Ability to effectively prioritize and execute tasks in a high-pressure environment<br>
•<span > </span>Able to work in a team-oriented, collaborative environment<br>
<br>
Preferred<br>
•<span > </span>Advanced written and verbal proficiency in French</span></p>
<p ><span ><strong>WORK ENVIRONMENT:</strong><br>
If the successful candidate is hired in Morocco (Casablanca or Rabat), Tunisia (Tunis), Jordan (Amman), or West Bank (Ramallah), the position will operate under a hybrid work arrangement working 4 days per week remotely and 1 day per week from an Amideast office. If the successful candidate is hired in Egypt (Cairo or Alexandria), the position will operate full time (5 days per week) from the local Amideast office. <br>
The final schedule will be determined based on operational needs, collaboration requirements, and organizational guidelines. The incumbent will utilize the following equipment: <br>
•<span > </span>Computer (laptop or desktop)<br>
•<span > </span>Printer/Photocopier/Scanner/Fax<br>
•<span > </span>Telephone</span><br>
<br>
<span >This position requires a non-standard work schedule to overlap with U.S. Eastern Time. Typical hours involve a later start and extended evening availability to meet business needs. </span><span >Up to 5% business travel may be needed to support business initiatives as needed.</span></p>
<p ><span >The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s supervisor may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. </span></p>
<p ><span >Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></p>
<p ><span >Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies.</span></p>
<p >We encourage applicants with disabilities to apply, provided they meet the essential qualifications and requirements for the position. We are committed to creating an inclusive and accessible work environment for all candidates.</p>
<p><strong><span >Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</span></strong></p>
<p ><strong><span >Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</span></strong></p>
<p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Identify, develop, and close new business opportunities. • Manage the full sales cycle from prospecting to contract closure. • Build and maintain strong relationships with customers and key stakeholders. • Understand client business requirements and position ERP solutions effectively. • Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals. • Achieve and exceed sales targets and KPIs. • Maintain accurate pipeline and forecasting information within CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong understanding of ERP systems and business processes.</li><li>Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable.</li><li>Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Self-motivated and customer-focused mindset.</li></ul>
<p><h4>Position summary</h4>
<p>Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in company promotions and eCommerce channels.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Description</h4>
<p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p>
<p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p>
<p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p>
<p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p>
<h4>Microsoft platform expertise</h4>
<p>Architect, deploy, and support:</p>
<ul>
<li>Microsoft Exchange (on-prem and hybrid)</li>
<li>Active Directory, Group Policy, DNS, DHCP</li>
<li>SQL Server (installation, configuration, maintenance, and performance tuning)</li>
</ul>
<p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p>
<h4>Required qualifications & experience</h4>
<h4>Mandatory experience</h4>
<p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p>
<p>Deep expertise in:</p>
<ul>
<li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li>
<li>Active Directory (design, administration, and recovery)</li>
<li>SQL Server (installation, configuration, support)</li>
</ul>
<p>Strong on-premise server experience — hands-on exposure is mandatory.</p>
<p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>
<p><h4>Description</h4>
<p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p>
<p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p>
<p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p>
<p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p>
<h4>Microsoft platform expertise</h4>
<p>Architect, deploy, and support:</p>
<ul>
<li>Microsoft Exchange (on-prem and hybrid)</li>
<li>Active Directory, Group Policy, DNS, DHCP</li>
<li>SQL Server (installation, configuration, maintenance, and performance tuning)</li>
</ul>
<p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p>
<h4>Required qualifications & experience</h4>
<h4>Mandatory experience</h4>
<p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p>
<p>Deep expertise in:</p>
<ul>
<li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li>
<li>Active Directory (design, administration, and recovery)</li>
<li>SQL Server (installation, configuration, support)</li>
</ul>
<p>Strong on-premise server experience — hands-on exposure is mandatory.</p>
<p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>
<p>Behind every tender submitted on time and every visiting principal who leaves impressed, there's someone who made the day run. An engineering and contracting company with head offices in Amman is looking for that person.</p>
<p><strong>THE ROLE</strong></p>
<ul>
<li>Be the first voice and face of the company: welcome visitors, handle calls and mail, and keep the front office presentable and stocked.</li>
<li>Prepare, format and proof correspondence, reports, tender documents and presentations - in English and Arabic.</li>
<li>Keep senior management's calendars, appointments and deadlines under control; coordinate meetings and take crisp minutes.</li>
<li>Arrange travel, accommodation and visas for the team and visiting principals; plan internal and client events.</li>
<li>Own the filing systems, records and databases so the right document is always one search away.</li>
<li>Keep information moving between departments, clients and suppliers — accurately and discreetly.</li>
</ul>
<p><strong>REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in business administration, Management, Languages, IT, or a related field.</li>
<li>Fresh graduate or up to 3 years of experience as an administrative assistant, executive secretary or receptionist.</li>
<li>Excellent written and spoken English - flawless spelling, grammar, and tone in business correspondence.</li>
<li>Confident with MS Office (Word, Excel, Outlook, PowerPoint) and office equipment; fast, accurate typing.</li>
<li>Professional presence and a genuine service attitude with guests, callers and colleagues.</li>
</ul>
<p><strong>KEY COMPETENCIES</strong></p>
<p>Attention to detail · Planning and organizing · Time management · Clear verbal and written communication · Confidentiality and discretion · Customer-service orientation · Initiative · Reliability · Ability to work under pressure</p>
<p> </p>
<p><strong>WHY US</strong></p>
<p>A long-established engineering firm serving Jordan's heavy industry - where a well-run office is not a back-office function but part of how we win work. You'll work directly with senior management, learn how a technical business operates, and grow with it.</p>
<p><b>POSITION PROFILE</b></p><p>Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH’s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster.</p><p><br></p><p>This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings.</p><p><br></p><p>RESPONSIBILITIES</p><p>The Senior Assessment Officer’s responsibilities include:</p><p><br></p><p>PROJECT/RESEARCH CYCLE MANAGEMENT</p><p><br></p><p>Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines.</p><p>Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis.</p><p>Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs.</p><p>CONTEXTUAL UNDERSTANDING</p><p><br></p><p>Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives.</p><p>Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge.</p><p>RESEARCH AND TECHNICAL SKILLS</p><p><br></p><p>Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance)</p><p>Comprehensive secondary data review for triangulating relevant assessment data</p><p>Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials.</p><p>Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting).</p><p>Experience working with qualitative assessments would be an advantage</p><p>Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage</p><p>STAFF MANAGEMENT AND TRAINING</p><p><br></p><p>Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners.</p><p>Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience).</p><p>Providing day-to-day direct and indirect management of the research team within their workstream.</p><p>COORDINATION</p><p>Internal Coordination</p><p><br></p><p>Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas;</p><p>Coordinating with research units and teams to move forward or improve aspects of the research cycle;</p><p>Supporting senior management with designing, planning, and implementing strategies, and objectives.</p><p>External Coordination</p><p><br></p><p>Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs.</p><p>Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities.</p><p>Leading on external engagement related to project implementation and analytical research findings as necessary.</p><p>Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations,</p><p>The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.</p><p><br></p><p>REQUIREMENTS</p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master’s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.).</li><li>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</li><li>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo).</li><li>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential.</li><li>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred.</li><li>Prior experience with Sites and Shelter research, or related professional experience, is required.</li><li>Excellent verbal and written communication and drafting skills for effective reporting required.</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities.</li><li>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset.</li><li>Ability to operate in a complex and challenging security environment.</li><li>Past experience in the region is desirable.</li><li>Fluency in English required, Arabic is an asset.</li></ul>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter & Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. </p><p><strong>Desired Candidate Profile</strong></p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p>