Production Worker Jobs - Amman Jordan
339 Jobs Found
<p><h4>Optimiza overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.</p>
<p>As a microservices developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms. This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.</p>
<h4>Responsibilities</h4>
<li>Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.</li>
<li>Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.</li>
<li>Ensure high availability, scalability, and performance of microservices under heavy load.</li>
<li>Implement and enforce security standards including authentication, authorization, and data protection.</li>
<li>Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.</li>
<li>Participate in code reviews and troubleshoot production issues related to backend integrations.</li>
<li>Support CI/CD pipelines and deployment of containerized applications.</li>
<h4>Requirements</h4>
<p><strong>Education:</strong> Bachelor’s degree in computer science, software engineering, or a related technical field.</p>
<p><strong>Experience:</strong> 3+ years of proven experience in backend or microservices development.</p>
<p><strong>Core technical proficiency:</strong> Strong expertise in Java, with experience in Java 11 or Java 17+ preferred. Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data. Deep knowledge of microservices architecture and distributed systems. Extensive experience developing, documenting, and consuming RESTful APIs.</p>
<p><strong>Database knowledge:</strong> Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.</p>
<p><strong>Messaging & async:</strong> Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.</p>
<p><strong>Infrastructure & DevOps:</strong> Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices. Hands-on experience with Docker and Kubernetes is highly preferred.</p>
<p><strong>Legal / regulatory requirements:</strong> Eligible to work in Jordan.</p></p><p></p>
<p><h4>Optimiza overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.</p>
<p>As a microservices developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms. This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.</p>
<h4>Responsibilities</h4>
<li>Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.</li>
<li>Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.</li>
<li>Ensure high availability, scalability, and performance of microservices under heavy load.</li>
<li>Implement and enforce security standards including authentication, authorization, and data protection.</li>
<li>Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.</li>
<li>Participate in code reviews and troubleshoot production issues related to backend integrations.</li>
<li>Support CI/CD pipelines and deployment of containerized applications.</li>
<h4>Requirements</h4>
<p><strong>Education:</strong> Bachelor’s degree in computer science, software engineering, or a related technical field.</p>
<p><strong>Experience:</strong> 3+ years of proven experience in backend or microservices development.</p>
<p><strong>Core technical proficiency:</strong> Strong expertise in Java, with experience in Java 11 or Java 17+ preferred. Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data. Deep knowledge of microservices architecture and distributed systems. Extensive experience developing, documenting, and consuming RESTful APIs.</p>
<p><strong>Database knowledge:</strong> Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.</p>
<p><strong>Messaging & async:</strong> Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.</p>
<p><strong>Infrastructure & DevOps:</strong> Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices. Hands-on experience with Docker and Kubernetes is highly preferred.</p>
<p><strong>Legal / regulatory requirements:</strong> Eligible to work in Jordan.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary </b>: We are seeking an experienced Information Systems Manager with a strong technical background in full-stack development and team leadership. The role involves leading a team of developers, driving the design and delivery of scalable web applications, and ensuring alignment between technical execution and business objectives. The ideal candidate will combine hands-on expertise with leadership capabilities and a solid understanding of enterprise systems, including ERP environments.</p><p>Key Responsibilities :</p><ul><li>Leadership & Team Management<ul><li>Lead, mentor, and manage a team of software developers.</li><li>Provide technical guidance, coaching, and performance support.</li><li>Foster a collaborative and high-performance team culture.</li><li>Track team progress, identify risks, and ensure timely delivery.</li></ul></li><li>Technical Delivery<ul><li>Design, develop, and maintain scalable web applications.</li><li>Lead architectural discussions and contribute to technical decision-making.</li><li>Ensure adherence to coding standards, best practices, and development processes.</li><li>Conduct code reviews and enforce quality standards.</li></ul></li><li>Collaboration & Communication<ul><li>Act as the primary liaison between development teams and other technical/business teams.</li><li>Collaborate with Product Management to define requirements and technical solutions.</li><li>Work closely with QA teams to ensure quality, testing coverage, and defect resolution.</li><li>Support production environments by troubleshooting and resolving technical issues.</li></ul></li><li>Process & Continuous Improvement<ul><li>Drive Agile practices and improve development workflows.</li><li>Promote knowledge sharing and continuous improvement within the team.</li><li>Maintain proper documentation and system standards.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of professional experience in full-stack web development.</li><li>2+ years of experience in a leadership or team management role.</li><li>Proven experience in delivering scalable applications in environments.</li><li>Experience working with cross-functional teams and product stakeholders.</li><li>Good knowledge of ERP systems and enterprise integrations.</li><li><strong>Technical Skills</strong><ul><li><strong>Frontend</strong><ul><li>Advanced expertise in Angular:<ul><li>Component-based architecture</li><li>RxJS</li><li>State management</li><li>Modular design</li><li>Unit testing</li></ul></li></ul></li><li><strong>Backend</strong><ul><li>Strong experience with .NET Core:<ul><li>RESTful APIs</li><li>Microservices architecture</li><li>Authentication & authorization</li><li>Integration layers</li></ul></li></ul></li><li><strong>Architecture</strong><ul><li>Experience in microservices design:<ul><li>API gateways</li><li>Service communication</li><li>Distributed systems patterns</li></ul></li><li><strong>Database</strong><ul><li>Strong knowledge of MS SQL Server (MSSQL):<ul><li>Database design</li><li>Stored procedures</li><li>Query optimization</li><li>Performance tuning</li></ul></li></ul></li></ul></li><li><strong>Additional</strong><ul><li>Experience with automated testing frameworks.</li><li>Strong understanding of software development best practices.</li></ul></li></ul></li><li><strong>Soft Skills</strong><ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills (technical & non-technical).</li><li>Problem-solving mindset with focus on performance and quality.</li><li>Ability to manage multiple projects and priorities.</li><li>Strong attention to detail and documentation practices.</li></ul></li><li><strong>Additional Strengths (Preferred)</strong><ul><li>Experience working with UI/UX teams to deliver user-friendly solutions.</li><li>Ability to drive engineering excellence and process improvements.</li></ul></li><li><strong>Education</strong> : (Bachelor s degree in Computer Science, Information Systems, or related field.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Platform architecture & engineering leadership:</strong><br>
Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br>
Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br>
Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br>
Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br>
Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br>
Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p>
<p><strong>2. Delivery & data products:</strong><br>
Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br>
Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br>
Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br>
Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br>
Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br>
Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br>
Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p>
<p><strong>3. Data governance & quality:</strong><br>
Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br>
Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br>
Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br>
Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br>
Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br>
Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br>
Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p>
<p><strong>4. Team leadership & capability development:</strong><br>
Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br>
Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br>
Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br>
Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br>
Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br>
Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p>
<p><strong>5. Business partnership & vendor engagement:</strong><br>
Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br>
Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br>
Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br>
Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br>
Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br>
Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br>
Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br>
Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br>
Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br>
Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br>
Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br>
Experience with Medallion/lakehouse architecture patterns in production.<br>
Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br>
Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br>
Experience leading a data governance or catalogue implementation, from design through to business adoption.<br>
Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p>
<h4>Skills:</h4>
<p><strong>Technical competencies:</strong><br>
Data platform architecture<br>
Data engineering, pipeline design & CDC patterns<br>
Data modelling, transformation & engineering standards<br>
Data governance, quality & catalogue<br>
Analytics & BI delivery<br>
MLOps & ML platform foundations<br>
Delivery management & agile methods</p>
<p><strong>Platform & technical skills:</strong><br>
Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br>
Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br>
Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br>
Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br>
CI/CD for data pipelines, practical implementation at production scale.<br>
Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br>
Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p>
<p><strong>Leadership & business skills:</strong><br>
Credible with both technical teams and senior business stakeholders.<br>
Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br>
Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br>
Strong written and verbal communication in English; Arabic proficiency valued.<br>
Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>
<p><strong>Terms of Reference (ToR)</strong></p>
<p><strong>Regional Communication Consultant – Gulf Strategy Support </strong></p>
<p><strong>(Service Contract)</strong></p>
<p><strong>Based in Amman/2026 </strong></p>
<p><strong>1. Background</strong></p>
<p>Médecins du Monde (MdM) France is strengthening its communication capacity at country and regional levels to support visibility, donor engagement, fundraising and advocacy. In this context, MdM France is seeking to engage a Communication Consultant under a service contract to develop and operationalize communication priorities and produce high-quality, adaptable content aligned with organizational standards and the Gulf Strategy.</p>
<p><strong>2. Objective of the Assignment</strong></p>
<p>The objective of the assignment is to support the development and implementation of MdM’s annual regional communication plan and to produce, adapt, and manage high-quality communication content for donor engagement, fundraising, reporting, advocacy, and institutional visibility, with particular attention to Gulf-based audiences and stakeholders.</p>
<p><strong>3. Scope of Work / Key Responsibilities</strong></p>
<p>The Communication consultant will act as a technical resource and will be responsible for:</p>
<p><strong>A. Content Development, Coordination & Deliverables</strong></p>
<p>The consultant will be responsible for the development, coordination, and delivery of communication outputs, including:</p>
<ul>
<li>Draft, edit, and produce high-quality communication materials, including:
<ul >
<li>Human interest stories (video, photos)</li>
<li>Fact sheets (regional or multi-country)</li>
<li>Operational updates (regional or multi-country)</li>
<li>Newsletters (regional or multi-country)</li>
<li>Donor briefs and presentations</li>
</ul>
</li>
<li>Developing impact- and needs-based content, including scripting and coordination with field teams and/or external providers, depending on operational capacity</li>
<li>Adapting communication content for multiple uses, including donor engagement, reporting, fundraising, advocacy and visibility purposes</li>
<li>Coordinating the collection of communication materials from the field and ensuring a consistent and timely flow of content</li>
<li>Liaising with:</li>
<li>Internal MdM teams (programme, HQ communication service, and field staff)</li>
<li>External contributors (freelancers, photographers, videographers)</li>
</ul>
<p><strong>B. Communication Planning & Operationalization</strong></p>
<ul>
<li>Support the operationalization of country-level and regional communication plans</li>
<li>Ensuring all outputs are high-quality, delivered on time, and fully aligned with MdM global communication guidelines, with support from MdM France HQ Communication</li>
<li>Support the development, implementation and regular updating of an annual regional communication plan aligned with MdM’s Gulf Strategy.</li>
<li>Develop and maintain a communication calendar covering campaigns, donor events, field content, publications and key humanitarian dates.</li>
<li>Track the implementation of the plan and provide regular progress updates against agreed deliverables and indicators.</li>
</ul>
<p><strong>C. Social Media Management</strong></p>
<ul>
<li>Manage and develop MdM’s social media presence (as applicable), including:
<ul>
<li>Content planning and scheduling</li>
<li>Drafting posts and captions</li>
<li>Monitoring engagement and visibility</li>
<li>Conducting basic social media analysis</li>
<li>Managing the internal validation process</li>
</ul>
</li>
<li>Ensuring content is tailored to different audiences and platforms</li>
</ul>
<p><strong>4. Duration & Modality</strong></p>
<ul>
<li><strong>Type of contract:</strong> Service Contract</li>
<li><strong>Duration:</strong> One year</li>
<li><strong>Workload:</strong> The consultant will work on an on-demand, task-based basis. The scope and estimated time for each assignment will be agreed in advance. Hours worked will be recorded in weekly timesheets, with every eight cumulative hours considered one working day. Payment will be made monthly based on the approved daily rate, completed tasks, and approved timesheets. No minimum number of hours, days, or assignments is guaranteed.</li>
<li><strong>Location:</strong> Amman, Jordan</li>
<li><strong>Starting date:</strong> ASAP</li>
</ul>
<p><strong>5. Reporting Line</strong></p>
<p>The Communication consultant will work under the supervision of the Regional Development Representative (RDR) and in close coordination with:</p>
<ul>
<li>Country teams (primarily communication officers or field focal points, where no communication officer is in place)</li>
<li>HQ communication teams for coordination, guidance, support and validation.</li>
<li>Relevant programme staff, particularly for donor reporting and proposal development</li>
</ul>
<p><strong>6. Required Profile</strong></p>
<ul>
<li>Experience developing and implementing annual communication strategies, plans, tools and campaigns.</li>
</ul>
<ul>
<li>Bachelor’s degree in communications, journalism, media, public relations or a related field.</li>
<li>Proven professional experience in communications, journalism, media production or content development, preferably with humanitarian or development contexts.</li>
<li>Demonstrated experience in photography, filming, video editing and the production of high-quality communication materials.</li>
<li>Experience managing social media accounts and pages, including content planning, publishing, audience engagement and performance analysis.</li>
<li>Experience coordinating content collection from field locations in collaboration with internal programme teams, country offices and external contractors.</li>
<li>Experience planning and supporting communication-related events and visibility activities.</li>
<li>Experience collecting and analyzing quantitative and qualitative data for communication, reporting and donor engagement purposes.</li>
<li>Experience working across networks and coordinating with multiple partner organizations and stakeholders.</li>
<li>Strong writing, editing and storytelling skills in English and Arabic; French is an asset.</li>
<li>Ability to translate technical and programmatic information into clear, engaging and audience-appropriate content.</li>
<li>Strong organizational and coordination skills, with the ability to work independently and manage multiple stakeholders and priorities.</li>
</ul>
<p><strong>7. Key Competencies</strong></p>
<ul>
<li>Attention to detail and quality</li>
<li>Ability to manage multiple priorities and deadlines</li>
<li>Understanding of humanitarian principles and communication sensitivities</li>
</ul>
<p><strong>8. Other Considerations</strong></p>
<ul>
<li>All outputs must comply with MdM communication guidelines and ethical standards</li>
<li>Sensitivity to protection, consent, and safeguarding when handling field content</li>
</ul>
<p><strong>9. Define deliverables and performance indicators:</strong></p>
<ul>
<li>Annual regional communication plan and content calendar.</li>
<li>Regular regional or multi-country operational updates.</li>
<li>Donor briefs, factsheets and presentations based on identified needs.</li>
<li>Human-interest stories and audiovisual content from selected operations.</li>
<li>Social media plans, content packages and performance reports.</li>
<li>Updated regional communication and media library.</li>
<li>Communication support for priority Gulf events and donor engagements.</li>
<li>Quarterly progress and analytics reports.</li>
</ul>
<p > </p>
<p><h4>Description</h4>
<p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p>
<p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p>
<h4>Responsibilities</h4>
<p><strong>Security architecture & solution design</strong></p>
<ul>
<li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li>
<li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li>
<li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li>
<li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li>
<li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li>
</ul>
<p><strong>Fortinet solution deployment & integration</strong></p>
<ul>
<li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including:
<ul>
<li>FortiGate</li>
<li>FortiManager</li>
<li>FortiAnalyzer</li>
<li>FortiSwitch</li>
<li>FortiAP</li>
<li>FortiWeb</li>
<li>FortiADC</li>
<li>FortiPAM</li>
<li>FortiProxy</li>
<li>FortiDLP</li>
<li>FortiSIEM</li>
<li>FortiSASE</li>
<li>FortiAppSec</li>
</ul>
</li>
<li>Integrate Fortinet platforms with:
<ul>
<li>Active Directory</li>
<li>LDAP</li>
<li>RADIUS</li>
<li>TACACS+</li>
<li>Identity Providers (IdPs)</li>
<li>Multi-Factor Authentication (MFA) platforms</li>
<li>SIEM and Syslog solutions</li>
<li>AWS and Microsoft Azure environments</li>
<li>Third-party security solutions</li>
</ul>
</li>
<li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li>
</ul>
<p><strong>Security operations & technical support</strong></p>
<ul>
<li>Provide advanced L2, L3, and escalation support for enterprise customers.</li>
<li>Troubleshoot complex:
<ul>
<li>Security incidents</li>
<li>Firewall issues</li>
<li>Routing and connectivity problems</li>
<li>VPN-related issues</li>
<li>Authentication and access control challenges</li>
</ul>
</li>
<li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li>
<li>Monitor solution performance and ensure high service availability.</li>
<li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li>
<li>Support customers during critical incidents and major service disruptions.</li>
</ul>
<p><strong>Network security & advanced security technologies</strong></p>
<ul>
<li>Configure, manage, and optimize:
<ul>
<li>Security policies</li>
<li>Application control</li>
<li>Intrusion Prevention Systems (IPS)</li>
<li>Web filtering</li>
<li>Anti-malware services</li>
<li>Data Loss Prevention (DLP)</li>
<li>Proxy services</li>
<li>Privileged Access Management (PAM)</li>
<li>Security event monitoring and correlation</li>
</ul>
</li>
<li>Deploy and support:
<ul>
<li>Psec VPN</li>
<li>SSL VPN</li>
<li>Remote Internet Access (RIA)</li>
<li>Direct Internet Access (DIA)</li>
<li>Site-to-Site VPNs</li>
<li>Hub-and-Spoke VPN architectures</li>
</ul>
</li>
<li>Implement Zero Trust and SASE security models to enhance customer security posture.</li>
</ul>
<p><strong>Project delivery & customer engagement</strong></p>
<ul>
<li>Lead implementation, migration, upgrade, and optimization projects.</li>
<li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li>
<li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li>
<li>Conduct customer knowledge transfer sessions and technical workshops.</li>
<li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li>
</ul>
<p><strong>Continuous improvement & technical leadership</strong></p>
<ul>
<li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li>
<li>Participate in technical enablement and knowledge-sharing initiatives.</li>
<li>Support the development of technical standards, implementation methodologies, and operational procedures.</li>
<li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li>
<li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li>
<li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li>
<li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li>
<li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li>
<li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li>
<li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li>
<li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li>
<li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li>
<li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p>
<p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p>
<h4>Responsibilities</h4>
<p><strong>Security architecture & solution design</strong></p>
<ul>
<li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li>
<li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li>
<li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li>
<li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li>
<li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li>
</ul>
<p><strong>Fortinet solution deployment & integration</strong></p>
<ul>
<li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including:
<ul>
<li>FortiGate</li>
<li>FortiManager</li>
<li>FortiAnalyzer</li>
<li>FortiSwitch</li>
<li>FortiAP</li>
<li>FortiWeb</li>
<li>FortiADC</li>
<li>FortiPAM</li>
<li>FortiProxy</li>
<li>FortiDLP</li>
<li>FortiSIEM</li>
<li>FortiSASE</li>
<li>FortiAppSec</li>
</ul>
</li>
<li>Integrate Fortinet platforms with:
<ul>
<li>Active Directory</li>
<li>LDAP</li>
<li>RADIUS</li>
<li>TACACS+</li>
<li>Identity Providers (IdPs)</li>
<li>Multi-Factor Authentication (MFA) platforms</li>
<li>SIEM and Syslog solutions</li>
<li>AWS and Microsoft Azure environments</li>
<li>Third-party security solutions</li>
</ul>
</li>
<li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li>
</ul>
<p><strong>Security operations & technical support</strong></p>
<ul>
<li>Provide advanced L2, L3, and escalation support for enterprise customers.</li>
<li>Troubleshoot complex:
<ul>
<li>Security incidents</li>
<li>Firewall issues</li>
<li>Routing and connectivity problems</li>
<li>VPN-related issues</li>
<li>Authentication and access control challenges</li>
</ul>
</li>
<li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li>
<li>Monitor solution performance and ensure high service availability.</li>
<li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li>
<li>Support customers during critical incidents and major service disruptions.</li>
</ul>
<p><strong>Network security & advanced security technologies</strong></p>
<ul>
<li>Configure, manage, and optimize:
<ul>
<li>Security policies</li>
<li>Application control</li>
<li>Intrusion Prevention Systems (IPS)</li>
<li>Web filtering</li>
<li>Anti-malware services</li>
<li>Data Loss Prevention (DLP)</li>
<li>Proxy services</li>
<li>Privileged Access Management (PAM)</li>
<li>Security event monitoring and correlation</li>
</ul>
</li>
<li>Deploy and support:
<ul>
<li>Psec VPN</li>
<li>SSL VPN</li>
<li>Remote Internet Access (RIA)</li>
<li>Direct Internet Access (DIA)</li>
<li>Site-to-Site VPNs</li>
<li>Hub-and-Spoke VPN architectures</li>
</ul>
</li>
<li>Implement Zero Trust and SASE security models to enhance customer security posture.</li>
</ul>
<p><strong>Project delivery & customer engagement</strong></p>
<ul>
<li>Lead implementation, migration, upgrade, and optimization projects.</li>
<li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li>
<li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li>
<li>Conduct customer knowledge transfer sessions and technical workshops.</li>
<li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li>
</ul>
<p><strong>Continuous improvement & technical leadership</strong></p>
<ul>
<li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li>
<li>Participate in technical enablement and knowledge-sharing initiatives.</li>
<li>Support the development of technical standards, implementation methodologies, and operational procedures.</li>
<li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li>
<li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li>
<li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li>
<li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li>
<li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li>
<li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li>
<li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li>
<li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li>
<li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li>
<li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li>
</ul></p><p></p>
<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Overview</h4>
<p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Technical capabilities:</h4>
<ul>
<li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li>
<li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li>
<li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li>
<li>Strong SQL skills for data querying and database management.</li>
<li>Understanding of NLP, NLG, and GenAI techniques.</li>
<li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li>
<li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li>
<li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li>
<li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li>
<li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li>
<li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li>
<li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li>
<li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li>
<li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li>
<li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li>
</ul>
<h4>Functional capabilities:</h4>
<ul>
<li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li>
<li>Understand how business functions operate and how sector trends impact a client’s business.</li>
<li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li>
<li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li>
<li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li>
<li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li>
<li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li>
<li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Identify and embrace our purpose and values and put these into practice in their professional life.</li>
<li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li>
<li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li>
<li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li>
<li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li>
<li>Excellent communication and people skills, with a strong emphasis on team working.</li>
<li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li>
<li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li>
<li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li>
<li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li>
<li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li>
<li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li>
</ul>
<h4>Required qualifications:</h4>
<ul>
<li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li>
<li>1-6 years of practical experience in data science or related roles.</li>
<li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li>
<li>Good command of written and spoken English.</li>
<li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li>
<li>Willingness to travel across GCC region (50-75% of time).</li>
</ul>
<h4>Additional preferred qualifications:</h4>
<ul>
<li>Experience in Big Four or Global System Integrators is a plus.</li>
<li>Arabic language is a plus.</li>
<li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li>
<li>Publications or articles on data science topics is a plus.</li>
<li>Patents on machine learning would be an added advantage.</li>
</ul></p><p></p>
<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Overview</h4>
<p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Technical capabilities:</h4>
<ul>
<li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li>
<li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li>
<li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li>
<li>Strong SQL skills for data querying and database management.</li>
<li>Understanding of NLP, NLG, and GenAI techniques.</li>
<li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li>
<li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li>
<li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li>
<li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li>
<li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li>
<li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li>
<li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li>
<li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li>
<li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li>
<li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li>
</ul>
<h4>Functional capabilities:</h4>
<ul>
<li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li>
<li>Understand how business functions operate and how sector trends impact a client’s business.</li>
<li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li>
<li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li>
<li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li>
<li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li>
<li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li>
<li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Identify and embrace our purpose and values and put these into practice in their professional life.</li>
<li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li>
<li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li>
<li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li>
<li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li>
<li>Excellent communication and people skills, with a strong emphasis on team working.</li>
<li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li>
<li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li>
<li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li>
<li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li>
<li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li>
<li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li>
</ul>
<h4>Required qualifications:</h4>
<ul>
<li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li>
<li>1-6 years of practical experience in data science or related roles.</li>
<li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li>
<li>Good command of written and spoken English.</li>
<li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li>
<li>Willingness to travel across GCC region (50-75% of time).</li>
</ul>
<h4>Additional preferred qualifications:</h4>
<ul>
<li>Experience in Big Four or Global System Integrators is a plus.</li>
<li>Arabic language is a plus.</li>
<li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li>
<li>Publications or articles on data science topics is a plus.</li>
<li>Patents on machine learning would be an added advantage.</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing department operations and budgets</strong></p>
<ul>
<li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Ensures consistent workflow to minimize peaks and valleys in production.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Supervises daily laundry shift operations and ensures compliance with all policies, standards and procedures.</li>
<li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Orders cleaning supplies and uniforms within budget.</li>
<li>Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.</li>
<li>Works effectively with the Engineering department on laundry equipment maintenance needs.</li>
<li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li>
<li>Operates all department equipment as necessary and reports malfunctions.</li>
<li>Develops, maintains and uses effective back-up plans for breakdowns.</li>
<li>Evaluates and implements new techniques, supplies and equipment.</li>
</ul>
<p><strong>Leading discipline teams</strong></p>
<ul>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encouraging and building mutual trust, respect, and cooperation among team members.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Providing services that are above and beyond for customer satisfaction and retention.</li>
<li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Ensuring employee success and event success recognitions are taking place in all shifts.</li>
<li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li>
<li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li>
<li>Effectively schedules employees to business demands and tracks employee time and attendance.</li>
<li>Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Manages the employee performance appraisal process.</li>
<li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Consultancy for Developing an Animated Awareness Video on Labour Rights
Logistics, Supply Chain & Procurement
<p> </p>
<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p>
<p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p>
<p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p>
<p> </p>
<p>The Danish Refugee Council (DRC) based in Jordan seeks proposals from a <strong>consultant to develop animated awareness videos on selected topics related to Jordanian Labour Law and workers’ rights and protections</strong>. The videos will be developed in coordination with the Ministry of Labour and will aim to provide workers with accessible and easy to understand information on their labour rights, obligations, and available protection mechanisms.</p>
<p> </p>
<p> </p>
<div >
<h1>1.Background</h1>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="715">
<tbody>
<tr>
<td >
<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 40 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition. Identify and target potential market opportunities to expand the business. Negotiate and finalize contracts with clients. Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions. Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers. Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity. Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business. Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints. Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date Account & Contact Database in the property management system as well as maintain end of month production reports. Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence. Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies. Participate in any Training and Development programs as recommended by the senior management. Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment. Conduct site inspections with prospective and existing clients. Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information. Other tasks as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses. Minimum two years post graduate work experience in a similar position. Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food & Beverages sectors would be an advantage. Fluency in English is essential. Proficient in MS Office applications/Excel and PowerPoint. Energetic, Passionate and Self-Motivated. Able to determine and prioritize tasks under minimum supervision. Proficiency in CRM software and data analysis tools.</p><p></p></section>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Ensuring culinary standards and responsibilities are met for restaurant</h4>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<br>
<h4>Leading kitchen team</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<br>
<h4>Establishing and maintaining restaurant kitchen goals</h4>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<br>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<br>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluating results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: No high school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Housekeeping supervisor - Mövenpick Resort & Residences Aqaba</strong></p>
<p>Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li>
<li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li>
<li>Ensure employees are informed daily about priorities to personalize service</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Service focused personality is essential</li>
<li>Previous experience in a similar leadership role is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities and the ability to lead by example</li>
</ul>
<h4>Your team and working environment:</h4>
<ul>
<li>Follow daily task with room attendant</li>
<li>Ensure the room attendants are following sequence of cleaning</li>
<li>Ensure MIP amenities are in room before guest’s arrival</li>
<li>Ensure special attention given to MIP rooms</li>
<li>Ensure that all flower arrangements look pleasant before the delivery to the rooms</li>
<li>Ensure extra bed and extra amenities are in room before the guest’s arrival</li>
<li>Conduct daily inspection of employee grooming</li>
<li>Inspect all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness</li>
<li>Conduct on the job training for all room attendants</li>
<li>Maintain effective employee relations</li>
<li>Check and maintain equipment and machines used</li>
<li>Attend daily briefing with EKH/AEH in housekeeping</li>
<li>Report any sick, irregular guest, and any stranger on guest corridors to the housekeeper and security office immediately</li>
<li>Proper handover and takeover of the incoming and outgoing shifts to be handled well</li>
<li>Report all lost and found items to housekeeping</li>
<li>Follow up “Do not disturb” rooms</li>
<li>Train attendants constantly, supervise work performance and working habits</li>
<li>Prepare inventory for room linen</li>
<li>Notify housekeeper any damage caused by guest</li>
<li>While inspecting guest rooms and other areas there should be eye for detail</li>
<li>Make sure trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance</li>
<li>Ensure punctuality, attendance and courteous attitude</li>
<li>Ensure all guest rooms are cleaned</li>
<li>Inspect all work done by room attendant</li>
</ul>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<ul>
<li>Service focused personality is essential</li>
<li>Previous experience in a similar leadership role is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities and the ability to lead by example</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:</p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="715">
<tbody>
<tr>
<td >
<p><strong>JOB TITLE Health Informatics Assistant </strong></p>
<p><strong>JOB SUMMARY </strong></p>
<p>We are looking for a motivated Health Informatics Assistant with a background in IT and training in health informatics to support the ongoing success of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and optimize patient care. The Health Informatics Assistant will play a critical role in bridging the gap between clinical practice and digital health, ensuring PIMS delivers maximum value to its users and stakeholders.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Software Support (50%)</strong></p>
<ul>
<li>Provide Tier-1 Technical and Functional Support:</li>
<li>Act as the primary point of contact for all PIMS-related inquiries, troubleshooting system issues ranging from user access and data entry questions to workflow configuration and system navigation challenges.</li>
<li>Issue Triage and Escalation:</li>
<li>Log, categorize, and resolve user-reported incidents in a structured manner. When issues require deeper technical intervention, escalate them to the development, DevOps, or engineering teams with clear documentation and replication steps to ensure rapid diagnosis and resolution.</li>
<li>System Monitoring and Quality Assurance:</li>
<li>Continuously monitor system stability, performance indicators, and error logs to detect potential issues before they affect users. Recommend improvements or preventive fixes based on observed patterns.</li>
<li>Feedback Loop for Continuous Improvement:</li>
<li>Gather structured user feedback through support interactions and report them to the product and engineering teams to influence future enhancements, usability improvements, and feature development.</li>
<li>Other support related tasks assigned by supervisor</li>
</ul>
<p> </p>
<p><strong>2. User Training (20%)</strong></p>
<ul>
<li>Curriculum Design and Training Strategy:<br>
Develop and implement a structured training methodology tailored to diverse audiences, including pharmacists, clinicians, supply chain officers, and program managers. Training approaches should accommodate varying levels of digital literacy and contextual needs.</li>
<li>Delivery of Training Sessions:<br>
Organize and deliver remote and in-person training workshops, onboarding sessions, and hands-on demonstrations to ensure proficiency in PIMS modules such as inventory management, prescription processing, reporting, and facility-level workflows.</li>
<li>Creation of Learning Materials:<br>
Produce high-quality training resources, including user manuals, SOPs, quick reference guides, walkthrough videos, and FAQs that support ongoing user self-learning and ensure sustainability after deployment.</li>
<li>Mentorship and On-the-Job Support:<br>
Provide continuous post-training mentorship through shadowing, follow-up sessions, refresher trainings, and personalized coaching to reinforce learning and address real-world workflow challenges.</li>
<li>Capacity Building and Documentation:<br>
Assess user competency levels, identify knowledge gaps, and implement targeted strategies to strengthen system adoption. Maintain detailed documentation on training coverage, attendance, and user progress.</li>
<li>Other software implementation and training related tasks assigned by supervisor</li>
</ul>
<p> </p>
<p><strong>3. Interoperability and Automation (30%)</strong></p>
<ul>
<li>Design, document, and support interoperability solutions between PIMS and external systems, including Electronic Medical Records (EMRs), Logistics Management Information Systems (LMIS), Health Information Systems (HIS), ERPs, DHIS2, and other partner platforms.</li>
<li>Develop and maintain technical integration specifications, interface control documents (ICDs), API documentation, field mapping documents, and data transformation rules.</li>
<li>Analyze partner systems, data models, and workflows to identify integration requirements, interoperability challenges, and opportunities for automation.</li>
<li>Design and maintain data mappings between heterogeneous systems, including terminology mapping, master data harmonization, and reference data alignment.</li>
<li>Support the implementation and validation of interoperability standards such as HL7 FHIR, HL7 v2, RESTful APIs, JSON, XML, CSV, and other data exchange mechanisms used by PIMS.</li>
<li>Configure, develop, and maintain automation workflows for data exchange, data validation, reporting, notifications, synchronization, and routine operational processes.</li>
<li>Monitor integration pipelines and automated processes, investigate failures, perform root cause analysis, and coordinate corrective actions to ensure reliable system operations.</li>
<li>Collaborate with technical teams and external partners to test, validate, and deploy integrations while ensuring data quality, security, and compliance with organizational and industry standards.</li>
<li>Identify opportunities to improve efficiency through automation, reducing manual processes and enhancing the reliability, scalability, and sustainability of PIMS operations.</li>
<li>Develop technical documentation, standard operating procedures, and knowledge resources related to interoperability solutions and automation processes.</li>
<li>Stay current with emerging interoperability standards, integration technologies, and automation best practices to continuously improve PIMS capabilities.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li>
<li>Experience or Internship in health informatics, software training, client support, or software implementation is preferred.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Advanced technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Fluent English language.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 10 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Code of Conduct</strong></p>
<p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p>
<p> </p>
<p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct and Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct and Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Safeguarding</strong></p>
<p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
<p><strong>About Development Gateway and ASAS</strong><br>Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028. Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p><p><strong>Position Summary</strong><br>The Senior ASAS Program Coordinator will be a full-time, in-person role based in Amman, Jordan. This role serves as a central coordination and operations focal point for DG s work under the ASAS consortium. It is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts. This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving. The ideal candidate is a self-starter who is proactive in identifying and responding to needs, highly organized and experienced in coordination, vendor management, and operations. The post holder must be comfortable working across remote and in-country teams, following up on multiple deadlines in parallel, and handling shifting priorities with professionalism and attention to detail.</p><p><strong>Reporting and Working Relationships</strong><br>The Senior ASAS Program Coordinator will report to DG s Oversight Lead based in the UK, with regular coordination with relevant DG program and technical colleagues based in Jordan, the U.S., Kenya, Argentina and other locations. The role will also work closely with IREX colleagues and other consortium team members to ensure DG s work is well integrated with broader ASAS implementation needs. The role is embedded within the ASAS office in Amman and is expected to work closely with the broader Jordan-based consortium team to support strong communication, accountability, and operational alignment across partners.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Coordination and Delivery</strong><br>• Coordinate day-to-day implementation of DG s ASAS workstreams, ensuring timelines, deliverables, dependencies, and follow-up actions are tracked and completed on time.<br>• Maintain and update work plans, schedules, trackers, status updates, and core project documentation in coordination with DG colleagues and consortium counterparts.<br>• Proactively manage risks to DG s deliverables; identify potential delays in consortium workflows that impact DG s scope, and draft mitigation strategies.<br>• Support internal planning and implementation processes by monitoring progress, identifying bottlenecks, and escalating risks, delays, or capacity issues early with proposed mitigation actions.<br>• Coordinate inputs from DG team members for weekly, monthly, quarterly, and other program reporting requirements, ensuring accuracy, completeness, and timely submission.<br>• Track action items across meetings and workstreams and follow up with responsible team members to maintain accountability and momentum.</p><p><strong>Administrative and Operational Support</strong><br>• Provide high-quality administrative support for DG s ASAS portfolio, including scheduling meetings, managing calendars, preparing agendas, drafting notes, tracking decisions, and coordinating follow-up actions.<br>• Coordinate logistics with DG and IREX colleagues as needed for online and in-person meetings, workshops, and program events, including booking venues or meeting rooms, arranging materials, and ensuring participants have the information they need.<br>• Support travel, transportation, accommodation, and related logistics for DG staff, consultants, and partners engaged in ASAS activities.<br>• Organize and maintain shared documentation, filing systems, trackers, workflows, standard operating procedures (SOPs), guidance notes, and reference materials to support operational continuity and knowledge management.<br>• Provide general coordination and administrative support as needed to ensure smooth day-to-day operations across DG s contribution to the program.</p><p><strong>Vendor and Consultant Management</strong><br>• Support procurement and vendor management processes, including requesting quotations, coordinating approved purchase orders, tracking scope, timelines, status, and costs, and maintaining accurate records.<br>• Serve as a key coordination point with vendors and external service providers, including translation providers, travel and accommodation suppliers, and other operational consultants or firms engaged by the project.<br>• Review vendor deliverables for completeness and administrative accuracy, consolidate feedback from DG and IREX colleagues, and coordinate revisions or follow-up with service providers as needed.<br>• Review invoices and supporting documentation for accuracy and completeness before submission for approval in line with DG procedures.<br>• Help identify consultant or short-term technical support needs and coordinate onboarding and engagement processes in collaboration with DG management.<br>• Communicate with the Oversight Lead to flag local financial risks, variances, or compliance bottlenecks early.</p><p><strong>Internal and Consortium Coordination</strong><br>• Coordinate closely with DG team members across Jordan and global offices to ensure effective communication, timely information sharing, and alignment on deliverables and priorities.<br>• Work across DG and IREX structures to ensure tasks, approvals, workflows, and documentation are coordinated efficiently and in line with consortium requirements.<br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant discipline such as management, education, social sciences, development studies, information management, business administration, public policy, or a related field.</li><li>3-5 years of relevant professional experience in program coordination, operations, administration, or project support, preferably in development, education, or donor-funded programs in Jordan or similar contexts.</li><li>Demonstrated experience coordinating multiple workstreams in parallel in a fast-paced, multi-stakeholder environment.</li><li>Demonstrated experience managing vendors, consultants, procurement processes, invoices, and operational logistics.</li><li>Experience producing bilingual project documentation, presentations, and coordination materials.</li><li>Experience coordinating across internal teams and external partners, including remote colleagues and in-country stakeholders.</li><li>Professional fluency in English and Arabic, both written and spoken.</li><li>Strong writing, documentation, and presentation skills, with an emphasis on clarity, accuracy, and accessibility.</li><li>Strong organizational, coordination, and time-management skills, with proven ability to track deadlines, follow up consistently, and maintain attention to detail.</li><li>Strong interpersonal, relationship management, and diplomacy skills, with the ability to work effectively across diverse technical and non-technical teams.</li><li>Ability to work independently while remaining highly collaborative and responsive to management direction and team needs.</li><li>Experience working within consortium-based programs or projects involving multiple implementing partners.</li><li>Experience navigating multi-partner compliance requirements (e.g., USAID, IREX, or similar international donors).</li><li>Experience supporting education, digital development, data, or technology-focused programming in Jordan.</li><li>Familiarity with developments in the field of Artificial Intelligence (AI) and its application in the education sector.</li><li>Familiarity with Jordanian institutional stakeholders, including ministries, universities, or education-sector actors.</li></ul>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>