Public Accountant Jobs in Jordan
1243 Jobs Found
<p>Design and build the core accounting product general ledger, chart of accounts, journals, AP/AR, reconciliation, financial reporting on our stack Own the integration surface: inventory, payments, POS transaction flows, and regulatory e-invoicing Work full stack. There is no backend-only or frontend-only seat on a team this size Turn accounting requirements into system design, in close partnership with a product manager and a domain accountant Use AI tooling as a core part of how you build evaluating reference systems, generating and reviewing code, accelerating everything that can be accelerated Make architectural calls early and defend them. Financial data doesn't forgive a weak foundation Ship in weeks, not quarters, and put it in front of real merchants to find out what's wrong with it</p><p><strong>Desired Candidate Profile</strong></p><p>Required 5+ years building production software, with meaningful time on accounting, ERP, or financial systems you understand double-entry, period close, and why a ledger is not just another table Strong full-stack engineering. Comfortable owning a feature from schema to screen AI-native way of working. You use agents and LLM tooling daily, you have judgment about where their output can be trusted and where it can't, and you're measurably faster because of it Track record of shipping fast in an early-stage or greenfield environment small team, short cycles Care for correctness in systems where being wrong is expensive Able to work substantially within GMT+3 hours Strong plus Product instinct you don't stop at implementation, you shape what gets built alongside your Product partner Built or operated a ledger, double-entry engine, or transaction-processing system at scale Fintech, banking, payments or financial services background Familiarity with ERP platforms (ERPNext, Odoo, NetSuite, SAP) as a builder, an integrator, or a serious user Experience with ZATCA e-invoicing or comparable regional tax and regulatory integrations Shipped AI-powered features, not just used AI to write code Arabic Speaker</p>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>We’re looking for an Accountant to join the team and focus on growing our own Grocery Store “tmart”, which is the region’s first cloud store concept offering 30 minute delivery of groceries at hypermarket prices.</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Invoicing, supplier account statements / reconciliation , discrepancy handling (same applies to non-trading (suppliers) + SBR (Supplier business review) Compliance such as rebates, credit notes..</li><li>Creating and reconciling supplier accounts to ensure accuracy of accounts</li><li>Performing costing of products and items</li><li>Processing of payment requests for suppliers to ensure accuracy of accounts</li><li>Investigating and resolving claims with local suppliers</li><li>Ensuring that inventory counts are performed regularly and in accordance with agreed procedures to ensure compliance</li><li>Performing warehouse and store inventory valuations, and calculate inventory ageing to control assets</li><li>Developing and producing inventory performance reports to communicate inventory position</li><li>Preparing a journal vouchers related to Prepaid, Accruals and OPEX.</li></ul><br>Qualifications<br><p><strong>Preferred candidates will be: </strong></p><br><ul><li>At least 3 years within Accountancy and Finance with experience in MS Excel. </li><li>You are very detail oriented, structured and know how to prioritize</li><li>You consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>You are able to interact with senior level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands on with several tools.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br><br> </div>
<p>As a member of Munich Re the MedNet Group is a leading TPA across the MEA region. We are looking for a professional Payroll Accountant to be hired on a Unlimited Contract in our HR Shared Services Department based in Jordan, to Handle the Payroll Tax Calculation, Social Security & Social Insurance Calculation for several locations such as Jordan, Egypt, Bahrain, Oman and UAE, along with managing HR data reporting.</p><p>Your Job:</p><ul><li>Execute the Payroll Tax & Social Security & Social Insurance calculation and ensure that the Tax and Social Security will be processed in a lawful, timely and accurate manner, following Laws and Regulations.</li><li>Monitor the fixed and variable employees payments and deductions to ensure that all payments and deductions are defined and compliant with the Tax Laws.</li><li>Conduct monthly/quarterly/mid-year and yearly payroll tax reconciliation & Social Insurance reconciliation in coordination with the Payroll Tax Advisor & Social Insurance Advisor of the Local Entity and Finance team.</li><li>Work closely with the Tax Advisor of the local entity and Finance to ensure the payroll files and records are maintained digitally on the Tax Portal system, and on the HR system as well in accordance with legal requirements and Company policies and procedures.</li><li>Participate in and help in the implementation of Human Resources projects and initiatives with the objective of elevating the HR shared services function to a credible partner of the business line and to add value.</li><li>Completes monthly and year-end HR reports such as Tax, Social Security, HR Data.</li><li>Perform regular research on the Tax Laws and Social Insurance Laws for Jordan, Egypt, Bahrain, Oman, and UAE to ensure that the HR system is configured properly, and the calculation is performed according to the updated law.</li><li>Collect all required HR elements Data that require preparation for the HR accruals/provision reports, prepare the reports, and then submit it to the finance team for the monthly closing process.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your Profile:</p><ul><li>Bachelordegree/ Bachlorers ts and deliver cumentation degree in Accounting</li><li>Good knowledge of the Tax Law and Social Insurance Law for Egypt market is a must.</li><li>Good knowledge of the labor law, the Social Security law and the Tax Law for Jordan and GCC markets would be a plus.</li><li>Strong knowledge of Microsoft Office applications is a must</li><li>Strong analytical and problem-solving skills</li><li>Proven ability to work under high pressure and with very tight deadlines</li><li>Excellent oral and written communication skills, with fluency in English is a must</li></ul>
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<span>Description</span><br><span></span><p><span>As a member of Munich Re the MedNet Group is a leading TPA across the MEA region. We are looking for a professional Payroll Accountant to be hired on a Unlimited Contract in our HR Shared Services Department based in Jordan, to Handle the Payroll Tax Calculation, Social Security & Social Insurance Calculation for several locations such as Jordan, Egypt, Bahrain, Oman and UAE, along with managing HR data reporting.</span></p><br><p><span><strong>Your Job:</strong></span></p><br><p><span>·</span><span>Execute the Payroll Tax & Social Security & Social Insurance calculation and ensure that the Tax and Social Security will be processed in a lawful, timely and accurate manner, following Laws and Regulations.</span></p><br><p><span>·</span><span>Monitor the fixed and variable employees’ payments and deductions to ensure that all payments and deductions are defined and compliant with the Tax Laws.</span></p><br><p><span>·</span><span>Conduct monthly/quarterly/mid-year and yearly payroll tax reconciliation & Social Insurance reconciliation in coordination with the Payroll Tax Advisor & Social Insurance Advisor of the Local Entity and Finance team.</span></p><br><p><span>·</span><span>Work closely with the Tax Advisor of the local entity and Finance to ensure the payroll files and records are maintained digitally on the Tax Portal system, and on the HR system as well in accordance with legal requirements and Company policies and procedures.</span></p><br><p><span>·</span><span>Participate in and help in the implementation of Human Resources projects and initiatives with the objective of elevating the HR shared services function to a credible partner of the business line and to add value.</span></p><br><p><span>·</span><span>Completes monthly and year-end HR reports such as Tax, Social Security, HR Data.</span></p><br><p><span>·</span><span>Perform regular research on the Tax Laws and Social Insurance Laws for Jordan, Egypt, Bahrain, Oman, and UAE to ensure that the HR system is configured properly, and the calculation is performed according to the updated law.</span></p><br><p><span>·</span><span>Collect all required HR elements Data that require preparation for the HR accruals/provision reports, prepare the reports, and then submit it to the finance team for the monthly closing process.</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><b><span><strong>Your Profile:</strong></span></b></p><br><ul><li><p><span>Bachelor</span><span>degree/ Bachlorers ts</span><span>and</span><span>deliver cumentation </span><span>degree in Accounting</span></p><br></li><li><p><span>Good knowledge of the Tax Law and Social Insurance Law for Egypt market is a must.</span></p><br></li><li><p><span>Good knowledge of the labor law, the Social Security law and the Tax Law for Jordan and GCC markets would be a plus.</span></p><br></li><li><span><span>Strong knowledge of Microsoft Office applications is a must</span></span></li><li><p><span><span>Strong analytical and problem-solving skills</span></span></p><br></li><li><p><span><span>Proven ability to work under high pressure and with very tight deadlines</span></span></p><br></li><li><p><span><span>Excellent oral and written communication skills, with fluency in English is a must</span></span></p><br></li></ul><br> </div>
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<p><span><strong>Housekeeping Attendant </strong></span><span><strong>(Rooms/Public Areas)</strong></span></p><br><p><span>موظف تدبير منزلي (غرف/مناطق عامة)</span></p><br><p><span><span>At IHG Hotels & Resorts, we believe every guest deserves a clean, comfortable, and welcoming environment. We are looking for motivated and reliable Housekeeping Attendants to join our team. Opportunities are available in both Guest Rooms and Public Areas.</span></span></p><br><p><span><span>Male and female candidates are welcome to apply.</span></span></p><br><p><span><span>في فنادق ومنتجعات </span><span>IHG </span><span>نؤمن بأن كل ضيف يستحق بيئة نظيفة ومريحة ومرحبة</span><span>. </span><span>نحن نبحث عن موظفين متحمسين وموثوقين في خدمة التدبير المنزلي للانضمام إلى فريقنا</span><span>. </span></span></p><br><p><span><span>تتوفر فرص في غرف الضيوف والمناطق العامة</span><span>.</span></span></p><br><p><span><span>يرحب بالمرشحين من الذكور والإناث للتقديم</span><span>.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><p><span><span>Clean and maintain assigned guest rooms or public areas to IHG brand standards.</span></span></p><br></li><li><p><span><span>Make beds, replace linens and towels, and replenish guest amenities.</span></span></p><br></li><li><p><span><span>Vacuum, dust, mop, and sanitize rooms, corridors, lobbies, restrooms, and other public spaces.</span></span></p><br></li><li><p><span><span>Report maintenance issues lost and found items, and safety hazards promptly.</span></span></p><br></li><li><p><span><span>Ensure all cleaning equipment and supplies are used safely and stored correctly.</span></span></p><br></li><li><p><span><span>Deliver friendly, professional service while responding to guest requests.</span></span></p><br></li><li><p><span><span>Follow hotel health, safety, and hygiene procedures at all times.</span></span></p><br></li></ul><p><span><span><strong>المسؤوليات الرئيسية</strong></span></span></p><br><p><span><span>*</span><span>تنظيف و الحفاظ </span><span>على غرف الضيوف أو المناطق العامة المخصصة وفقا لمعايير علامة </span><span>IHG </span><span>التجارية</span><span>.</span></span></p><br><p><span><span>*</span><span>ترتيب </span><span>الأسرة</span><span>، واستبدال الأغطية والمناشف، وتجديد وسائل الراحة للضيوف</span><span>.</span></span></p><br><p><span><span>*</span><span>تنظيف الارضيات ب</span><span>المكنسة الكهربائية، ازالة الغبار ، مسح الاسطح والنوافذ و الابواب، تعقيم الغرف والممرات والردهات، والحمامات وغيرها من الأماكن العامة</span><span>.</span></span></p><br><p><span><span>*</span><span>الابلاغ </span><span>بسرعة</span><span> عن مشاكل الصيانة، والأشياء المفقودة و التي تم العثور عليها داخل الفندق، ومخاطر السلامة.</span></span></p><br><p><span><span>*</span><span>تأكد من </span><span>استخدام</span><span> جميع معدات ومواد التنظيف بأمان وتخزينها بشكل صحيح</span><span>.</span></span></p><br><p><span><span>*</span><span>تقديم خدمة ودية ومهنية مع الاستجابة لطلبات الضيوف</span><span>.</span></span></p><br><p><span><span>*</span><span>اتباع </span><span>إجراءات</span><span> الصحة والسلامة والنظافة في الفنادق في جميع الأوقات</span><span>.</span></span></p><br><p><span><span><strong>Requirements</strong></span></span></p><br><ul><li><p><span><span>Previous housekeeping or cleaning experience is an advantage but not essential.</span></span></p><br></li><li><p><span><span>Ability to work independently and as part of a team.</span></span></p><br></li><li><p><span><span>Good attention to detail and commitment to high cleanliness standards.</span></span></p><br></li><li><p><span><span>Physically fit and able to stand, bend, lift, and work throughout scheduled shifts.</span></span></p><br></li><li><p><span><span>Flexible to work weekends, holidays, and rotating shifts.</span></span></p><br></li><li><p><span><span>Positive attitude with a strong work ethic.</span></span></p><br></li></ul><p><span><span><strong>المتطلبات</strong></span></span></p><br><p><span><span>*</span><span>الخبرة السابقة في تنظيف الفنادق أو التنظيف بشكل عام ميزة لكنها ليست ضرورية</span><span>.</span></span></p><br><p><span><span>*</span><span>القدرة على </span><span>العمل</span><span> بشكل مستقل وكعضو في فريق.</span></span></p><br><p><span><span>*</span><span>اهتمام جيد بالتفاصيل والالتزام بمعايير عالية للنظافة</span><span>.</span></span></p><br><p><span><span>*</span><span>لائق بدنيا وقادر على الوقوف، والانحناء، والرفع، والعمل خلال الورديات المجدولة</span><span>.</span></span></p><br><p><span><span>*</span><span>صاحب سلوك إيجابي وأخلاقيات عمل قوية</span><span>.</span></span></p><br><br> </div>
<p>Role Overview This is a full-time on-site role for an senior Accountant in our Amman office, who will be responsible for preparing journal entries, general ledger operations, bank reconciliations, account receivables and account payables reconciliations, payroll transactions and documentation, Petty cash and bank transactions. The ideal candidate has a strong accounting background, excellent communication skills in Arabic and English, and the ability to work collaboratively.</p><p>Job Responsibilities</p><p>Preparing Journal Entries You will be responsible for preparing and recording journal entries in the company s accounting system. This includes ensuring accuracy in recording transactions related to revenues, expenses, and other financial activities. You ll also review journal entries to ensure they align with accounting standards and company policies.</p><p>General Ledger Operations You will assist in maintaining the general ledger, ensuring that all financial transactions are recorded accurately. This includes reconciling accounts, correcting discrepancies, and ensuring the integrity of financial data. Your work will be essential in ensuring that DigiZag s financial records are complete and in compliance with industry regulations.</p><p>Bank Reconciliations You will manage the reconciliation of the company s bank accounts by comparing the company s records to bank statements. This process helps ensure that all transactions are accurately recorded, and discrepancies are addressed promptly.</p><p>Accounts Receivables & Accounts Payables Reconciliations You will assist in the reconciliation of accounts receivables (AR) and accounts payables (AP). This involves ensuring that all incoming and outgoing payments are properly recorded, tracking outstanding invoices, and helping to resolve any issues related to payments.</p><p>Payroll Transactions & Documentation You will support the payroll process by ensuring all payroll transactions are processed accurately and on time. This includes calculating deductions and loans, and maintaining proper payroll documentation. You ll work closely with HR to ensure all employee data is accurate for payroll purposes.</p><p>Petty Cash & Bank Transactions You will assist in tracking petty cash expenses and ensuring that all petty cash disbursements are properly documented. Additionally, you will help record bank transactions such as deposits, withdrawals, and transfers, ensuring accurate and up-to-date records in the company s financial system.</p><p>Collaborative Communication You will work closely with various teams including marketing, growth, and HR. Strong communication skills will be key in ensuring smooth collaboration across departments and addressing any financial inquiries or issues.</p><p>Other Other tasks may be assigned as necessary according to DigiZag s needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in accounting, finance or equivalent</p><p>2+ years of experience in accounting</p><p>Advanced knowledge of Microsoft Excel</p><p>Proficiency in spoken and written English</p><p>Strong communication, and interpersonal skills.</p><p>Strong negotiation and relationship-building skills.</p><p>Detail-oriented and organized, capable of managing multiple tasks and priorities.</p><p>Proficiency in analyzing data, interpreting performance metrics, and making data-driven decisions is essential.</p><p>Skilled in identifying problems, troubleshooting technical challenges, and finding innovative solutions</p>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Trade Finance Officer performs a variety of complex technical and analytical functions related to trade financing and servicing. The role includes preparing and reviewing trade finance documents/applications for bank and regulatory compliance and acceptability of terms and conditions. Negotiates standard Trade Finance Instruments (LCs and BGs) for final issuance and settlement</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Oversee and manage trade finance operations, including letters of credit, documentary collections, and trade finance facilities, to facilitate international trade transactions.</p><br>
<p>Ensure compliance with regulatory requirements, banking policies, and international trade regulations, including UCP 600, Incoterms, and OFAC sanctions, to mitigate risks and safeguard the bank's interests.</p><br>
<p>Manage relationships with corporate clients, correspondent banks, and trade service providers to facilitate efficient trade finance transactions and address client needs and inquiries.</p><br>
<p>Provide guidance and support to junior trade finance staff, conducting training sessions, and mentoring them to develop their skills and expertise in trade finance operations.</p><br>
<p>Review trade finance documentation, including letters of credit, guarantees, and trade finance contracts, to ensure accuracy, completeness, and compliance with banking standards and legal requirements.</p><br>
<p>Collaborate with internal departments such as compliance, legal, and credit risk management to assess and mitigate risks associated with trade finance transactions.</p><br>
<p>Monitor trade finance transactions, tracking transactional documents and funds flows, and resolving discrepancies or issues in a timely and efficient manner.</p><br>
<p>Analyze market trends, industry developments, and client needs to identify opportunities for expanding trade finance services and enhancing customer satisfaction.</p><br>
<p>Prepare reports, presentations, and performance metrics related to trade finance activities to support management decision-making and strategic planning.</p><br>
<p>Represent the bank at industry events, conferences, and networking functions to build relationships, promote trade finance services, and stay informed about industry developments and best practices.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Possess comprehensive knowledge of international trade finance products, including letters of credit, trade finance facilities, and documentary collections, as well as understanding of relevant regulations and industry practices.</p><br>
<p>Strong analytical skills are essential for evaluating trade finance documentation, assessing credit risk, and identifying potential issues or discrepancies in trade transactions.</p><br>
<p>Excellent communication and interpersonal skills are necessary for effectively liaising with clients, banks, and other stakeholders involved in trade finance transactions, facilitating smooth communication and resolution of issues.</p><br>
<p>Attention to detail is crucial for reviewing trade finance documentation, ensuring accuracy, completeness, and compliance with regulatory requirements and banking standards.</p><br>
<p>Problem-solving abilities are valuable for resolving complex trade finance issues, managing disputes, and finding creative solutions to meet client needs while mitigating risks for the bank.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Treasury Systems L2<br>Compliance Management L2<br>Letters of Credit L2<br>Accounts Payable L2<br>Banking Relationships L2<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounting or any related field<br>Professional Qualification in Certified Management Accountant (CMA)<br><br><br><br>
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<p><h4>Position summary</h4>
<p><strong>Location:</strong> Amman</p>
<p><strong>Senior | Audit & Assurance | External Audit | Jordanian Resources Center – UAE</strong></p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>During your tenure as a Senior in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</h4>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<p><strong>Location:</strong> Amman, Jordan – working on UAE market</p>
<p>Can travel to UAE when needed.</p></p><p></p>
<p class="x_xmsonormal" ><b><span >Consultancy Description: </span></b><span >Development and Delivery of an Accredited Training Program and a Pathway to Training of Trainers to Certify a Pool of Public–Private Dialogue (PPD) Experts</span></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing for 7 months</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260201" ><b><span >About Mercy Corps</span></b></a></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. Mercy Corps is working in over 40 countries on the front lines of today’s biggest crises to create a future possibility, where everyone can prosper.</span></p>
<p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><a name="x__Toc235260202" ><b><span >About Iqlaa Activity</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government is a five-year program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260203" ><b><span >Activity Background</span></b></a><b><span ><a name="x__heading=h.qhwqzuh4ids7" ></a></span></b></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of MSEs in Jordan and ability to grow and expand their businesses. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This will be achieved by enhancing MSEs ecosystem and enhancing their ability to access local and export markets, in addition to better access to finance. A key strategy for achieving this goal is the establishment of <b>a dynamic and responsive Public-Private Dialogue (PPD) process that is MSE-centric. </b>This process will address the unique challenges faced by MSEs through a constructive dialogue among relevant stakeholders within the public and private sector initiated by the MSEs formal representative entities. This will help MSEs address their critical challenges and capitalize on rising opportunities tailored to their needs, thereby enhancing the economic ecosystem. By doing so, it will better support both formal and informal MSEs, ultimately fostering their economic resilience and growth.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >PPD unites government entities, private sector participants, and relevant stakeholders in a structured and formal process to collaboratively address and resolve specific issues. This collective engagement aims to achieve common objectives and drive transformative changes in targeted areas by leveraging the combined expertise and resources of all parties involved.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >MSEs account for 98 percent of the country’s businesses, employ approximately 60 percent of the private sector workforce, and contribute 50 percent of the national GDP.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Despite their significant role, current PPD platforms predominantly address the concerns of small and medium enterprises (SMEs), lacking adequate representation and focus on MSEs.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Recognizing the vital role of MSEs in Jordan's economy, Iqlaa aims to institutionalize an organic and decentralized model of PPD that enables sector-based dialogues to be led by MSEs’ representative actors across priority economic sectors and is anchored by a pool of certified PPD experts, through the following three-pronged approach:</span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" ><b><span >Establishing a standardized PPD process</span></b><span > with clear roles, procedures, and dialogue cycles that can be adopted beyond the life of the program which will formulate the core of the accredited PPD training program. The standardized PPD process will be developed based on national Occupational Standard (NOS) for the PPD profession in Jordan issued by the AQAC.</span></li>
<li class="x_MsoNormal" ><b><span >Introducing a pool of qualified PPD Experts</span></b><span >: Iqlaa and in collaboration with the Accreditation and Quality Assurance Commission have developed Jordan’s first National Occupational Standard (NOS) for the PPD profession in Jordan “PPD NOS”.</span></li>
</ol>
<p class="x_MsoNormal" ><span >Iqlaa will enable the certification of a pool of (45-60) PPD experts who will be trained on the established PPD process. Those experts will in turn act as a pool of PPD experts available in the market to be contracted as PPD consultants and/or facilitators or trainers who will remain a reference expertise for the PPD process after the lifetime of Iqlaa.</span></p>
<ol start="3" type="1">
<li class="x_MsoNormal" ><b><u><span >Introduce the PPD process to relevant representative entities</span></u></b><b><span >: </span></b><span >this process will be rolled out<b> </b>across multiple national sector-representative organizations and their counterparts within the public sector relevant entities to own, maintain, and sustain the established PPD process. This will enhance the role of sector-representative organizations in addressing obstacles and challenges for their respective MSEs and reflect this through the dialogue with the government by improving policies, regulations, processes, and systems reflected through an enhanced decision making process by the two parties through an effective follow through process.</span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The new introduced system for PPD is expected to lead to a more conducive environment that should support and respond to MSEs’ priorities within their ecosystem. Moreover, the introduction of the PPD process across public and private sector stakeholders will better inform them when engaging in PPD cycles on behalf of their organizations (ministries, LDUs, business associations, etc.).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260204" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >The overall objective of this assignment is to operationalize and <b>sustain the designed PPD process and profession </b>by developing and accrediting a cadre of qualified Public–Private Dialogue (PPD) experts capable of independently leading, facilitating, mentoring, and scaling standardized PPD processes at both national and subnational levels across the four targeted sectors in Jordan and within the public and private sectors. This will be achieved through the following key objectives:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" ><b><span >Establish an accredited PPD Experts Training and Certification Program in Jordan</span></b><span >, which shall be aligned with the approved PPD National Occupational Standards (NOS), the standardized PPD framework developed by Iqlaa, and considering relevant international best practices. Thereby institutionalizing the PPD profession and ensuring consistent quality standards, competencies, and professional recognition, and establishing a pathway to Training of trainers’ program.</span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >2. <b>Strengthen local national capacities to support and sustain the institutionalization of an effective Public–Private Dialogue</b> processes by providing a pool of certified PPD experts from the public and private sectors who possess the competencies required to facilitate, manage, mentor, and scale PPD initiatives across priority sectors through different governance levels.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This training and certification program will be delivered across priority sectors and different representatives both from both public and private sectors at national and subnational levels, fostering institutional ownership, consistency, and long-term sustainability of the PPD approach.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing">https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 5 August, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 18-19) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell Foodics powers thousands of restaurants across the region — point of sale, payments, inventory, and the operational backbone underneath.<br> We're now building our own accounting platform: the layer that takes everything a merchant already does in Foodics and turns it into a clean, closed set of books, without the merchant doing the work twice.<br> This is a new product being built from zero by a small squad.<br> You'll be one of the first engineers on it.<br> The scope is real — a ledger, core accounting modules, ZATCA compliance, and deep integration into inventory, payments and the POS.<br> The timeline is aggressive and the ambiguity is high, which is the point.<br> What Will You Do❓ Design and build the core accounting product — general ledger, chart of accounts, journals, AP/AR, reconciliation, financial reporting — on our stack Own the integration surface: inventory, payments, POS transaction flows, and regulatory e-invoicing Work full stack.<br> There is no backend-only or frontend-only seat on a team this size Turn accounting requirements into system design, in close partnership with a product manager and a domain accountant Use AI tooling as a core part of how you build — evaluating reference systems, generating and reviewing code, accelerating everything that can be accelerated Make architectural calls early and defend them.<br> Financial data doesn't forgive a weak foundation Ship in weeks, not quarters, and put it in front of real merchants to find out what's wrong with it What Are We Looking For❓ Required 5+ years building production software, with meaningful time on accounting, ERP, or financial systems — you understand double-entry, period close, and why a ledger is not just another table Strong full-stack engineering.<br> Comfortable owning a feature from schema to screen AI-native way of working.<br> You use agents and LLM tooling daily, you have judgment about where their output can be trusted and where it can't, and you're measurably faster because of it Track record of shipping fast in an early-stage or greenfield environment — small team, short cycles Care for correctness in systems where being wrong is expensive Able to work substantially within GMT+3 hours Strong plus Product instinct — you don't stop at implementation, you shape what gets built alongside your Product partner Built or operated a ledger, double-entry engine, or transaction-processing system at scale Fintech, banking, payments or financial services background Familiarity with ERP platforms (ERPNext, Odoo, NetSuite, SAP) — as a builder, an integrator, or a serious user Experience with ZATCA e-invoicing or comparable regional tax and regulatory integrations Shipped AI-powered features, not just used AI to write code Arabic Speaker What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Employee Relations Coordinator - National - Damascus</strong></p><br><p>Team HR Grade National – Grade 3 <br> Reports To People and Culture Director Contract Length One year <br> Location [Damascus Office] <br> <br> Language(s) English and Arabic </p><br><p>Team and Job Purpose<br> Team Purpose<br> To ensure fair, transparent, and legally compliant employee relations processes that foster a positive, inclusive, and respectful workplace culture. The Employee Relations team monitors trends, identifies areas for improvement, and strengthens organizational capacity to manage complex issues effectively. By conducting thorough investigations, managing disciplinary cases, and handling appeals, the team ensures consistency, accountability, and equity, supporting the organization’s commitment to a safe and supportive environment for all employees.<br> also actively promotes and prevents workplace risks by fostering a culture of safety, inclusion, and respect across the Country Office</p><br><p>Role Purpose<br> To provide expert guidance and support on employee relations matters, upholding Save the Children International’s values of integrity, accountability, and respect. This role ensures that disciplinary and appeal processes are managed fairly, consistently, and in accordance with organizational and legal standards. <br> The Employee Relations Coordinator acts as an enabler and advocate for a safe and inclusive workplace, embedding preventive measures and positive culture initiatives as part of daily operations. The role includes regular reporting to the Country Director and Senior Management Team on employee relations trends, risks, and key metrics.<br> By fostering a culture of empowerment, promoting best practices, and building capacity across the organization, the Employee Relations Coordinator contributes to a productive, inclusive workplace that ultimately supports SCI’s mission to protect and advance the well-being of children.</p><br><p>Principal Accountabilities</p><br><p>Lead and manage the investigation and resolution of employee grievances, disciplinary cases, and appeals, partnering with colleagues on complex, multi-faceted cases. Ensure processes are fair, timely, and aligned with SCI’s values, policies, and legal requirements.</p><br><p>Monitor, analyse, and report on employee relations trends and patterns, identifying systemic issues and recommending improvements to policies, procedures, and practices to maintain a safe, equitable, and supportive workplace to People and Culture Director and SMT. Provide regular updates to the People and Culture Director, Country Director, and Senior Management Team</p><br><p>Provide expert guidance and support to managers on complex employee relations matters, enhancing their ability to manage cases effectively, consistently, and in alignment with organizational and legal standards.</p><br><p>Act as a Subject Matter Expert to the Country Office Senior Management Team on high-risk or sensitive employee relations matters, collaborating with internal or external legal advisors as needed to inform decisions.</p><br><p>Foster strong, trusting relationships with employees at all levels, promoting open communication, collaboration, and a respectful work environment across a diverse workforce.</p><br><p>Actively support preventive initiatives and programs to create an inclusive and safe workplace culture, including training, awareness campaigns, and early identification of risks.</p><br><p>Ensure all employee relations processes reflect SCI’s DEI policies, embedding inclusive practices and cultural competence in investigations, case management, and advisory activities.</p><br><p>Oversee the efficient implementation of final recommendations, maintain thorough and accurate records at all stages of the employee relations process, and prioritize support for all colleagues involved to ensure fair and supportive outcomes.</p><br><p>Budget</p><br><p><br> People Management Responsibility (direct/indirect reports)<br> Number of people managed in total: N/A<br> Manager of a team: No<br> Team Manager (manager of multiple teams): No</p><br><p>Size of Remit<br> Country Office</p><br><p><br> Travel Requirements<br> International travel required: Yes</p><br><p>Percentage of required for travel: Up to 10%</p><br><p><br> Key Relationships<br> Internal (excluding direct team and manager)<br> • Employee Relations Team<br> • Functional Leaders in the country office <br> • Country Director <br> • Senior Management team <br> • Head of Offices<br> • HR team</p><br><p>External</p><br><p>N/A</p><br><p>Competencies<br> Cluster: Thinking<br> Competency: Innovating and adapting<br> Level: Accomplished<br> Behavioural Indicator: Demonstrates flexibility in following processes and procedures while remaining true to the organisation’s values.</p><br><p>Cluster: Engaging<br> Competency: Networking<br> Level: Leading Edge<br> Behavioural Indicator: Builds strong relationships with a broad range of stakeholders.</p><br><p>Cluster: Thinking<br> Competency: Problem solving and decision making<br> Level: Accomplished<br> Behavioural Indicator: Uses data and evidence to drive decision making for quality improvement.</p><br><p>Cluster: Engaging<br> Competency: Working effectively with others<br> Level: Leading Edge<br> Behavioural Indicator: Creates an environment which promotes diversity and does not tolerate discrimination.</p><br><p>Cluster: Engaging<br> Competency: Communicating with impact<br> Level: Skilled<br> Behavioural Indicator: Ensures communications are concise and well-structured.</p><br><p>Experience and Skills<br> Essential<br> 1. HR Experience: Minimum of 7 years of progressive experience in Human Resources, with significant exposure to employee relations.</p><br><p>2. Employee Relations Expertise: Demonstrated experience in handling employee grievances, disciplinary cases, and appeals, ensuring processes are fair, timely, and fully aligned with organisational policies and legal requirements.</p><br><p>3. Advisory Skills: Proven ability to provide expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively and consistently.</p><br><p>4. Relationship Building: Extensive experience fostering strong relationships with employees at all levels, promoting a collaborative, respectful, and inclusive work environment.</p><br><p>5. Trend Analysis & Reporting: Significant experience monitoring and reporting on employee relations trends to identify systemic issues and inform policies and practices, ensuring a safe, equitable, and supportive organizational culture.</p><br><p>6. Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex issues clearly, confidently, and authoritatively to diverse audiences.</p><br><p>7. Analytical Thinking: Strong analytical skills to assess employee relations trends, identify areas for improvement, and support evidence-based decision-making and policy development.</p><br><p>8. Conflict Resolution: Advanced conflict resolution and negotiation skills, with the ability to mediate complex employee relations matters tactfully, impartially, and effectively.</p><br><p>9. Integrity and Ethical Judgment: High level of integrity and discretion, maintaining confidentiality and impartiality at all times while upholding organizational values.</p><br><p>10. Project and Case Management: Strong project management skills, capable of overseeing the efficient implementation of final recommendations, maintaining accurate records, and prioritizing support for colleagues involved.</p><br><p>Desirable<br> N/</p><br><p>Education and Qualifications<br> Essential</p><br><p>• Expert understanding of employment laws and regulations in Syria and/or Jordan.</p><br><p>Desirable</p><br><p>• Qualifications, experience or training in mediation, conflict resolution, or labour law would be advantageous. <br> • Professional certifications in Human Resources are desirable.</p><br><p><br> Safeguarding<br> We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.</p><br><p>Level 2: either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).</p><br><p>Diversity, Equity and Inclusion and Equal Opportunities <br> Diversity, Equity and Inclusion is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. <br> We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. <br> Reasonable adjustments will be made should any candidate invited to interview require this. <br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships. Responsibilities - Contributes to the development and implementation of the region's strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; - Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; - Promotes and implements the Agency's Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; - Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; - Makes significant contributions to various fund-raising documents including appeals and Department's reports and policy documents; - Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up; Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>
<p><h4>About the role</h4>
<p>Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia. This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.</p>
<p>You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live. You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.</p>
<h4>What you'll own</h4>
<ul>
<li>Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.</li>
<li>End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.</li>
<li>Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.</li>
<li>Core inventory and stock management configuration across all 4 legal entities.</li>
<li>The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.</li>
<li>Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.</li>
<li>End-user training delivery for procurement and inventory users during the Deploy phase.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.</li>
<li>Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.</li>
<li>Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.</li>
<li>Practical experience with basic warehouse and inventory management configuration.</li>
<li>Comfort working independently across a broad scope, without a large team of specialists to lean on.</li>
<li>Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.</li>
<li>Exposure to intercompany stock transfer and subcontracting processes.</li>
<li>Working knowledge of Arabic, written or spoken.</li>
<li>Experience in trading, distribution, or bulk commodities client environments.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia. This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.</p>
<p>You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live. You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.</p>
<h4>What you'll own</h4>
<ul>
<li>Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.</li>
<li>End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.</li>
<li>Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.</li>
<li>Core inventory and stock management configuration across all 4 legal entities.</li>
<li>The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.</li>
<li>Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.</li>
<li>End-user training delivery for procurement and inventory users during the Deploy phase.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.</li>
<li>Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.</li>
<li>Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.</li>
<li>Practical experience with basic warehouse and inventory management configuration.</li>
<li>Comfort working independently across a broad scope, without a large team of specialists to lean on.</li>
<li>Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.</li>
<li>Exposure to intercompany stock transfer and subcontracting processes.</li>
<li>Working knowledge of Arabic, written or spoken.</li>
<li>Experience in trading, distribution, or bulk commodities client environments.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>Role Summary</strong> </p> <p>Responsible for full rider training process for all riders </p> <p> <strong>What s On Your Plate?</strong> </p> <ul> <li>Responsible for onboarding of new riders and reboarding of existing riders</li> <li>Responsible for training and retraining of riders about internal SOPs and new features/policies</li> <li>Build training SOPs and metrics to measure rider performance and compliance</li> <li>Documenting all training activities</li> <li>Assessing the effectiveness of training through surveys/feedback</li> <li>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</li> <li>Setting up a performance improvement plan to improve performance of low performing riders</li> <li>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</li> <li>Reduce rider complaints originating from customers</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order?</strong> </p> <ul> <li>Bachelor s Degree</li> <li>3-4 years of experience as a training professional</li> <li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</li> <li>Strong communication skills, both written and verbal. English and Arabic is a must.</li> <li>Influencer and a negotiation with good public speaking and presentation skills</li> <li>People management skills: Experience of managing bigger group of people</li></ul></div><p></p></section>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role overview</h4>
<p>During your tenure as an experienced associate in audit & assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li>
<li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore and offshore centres of excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – working on Qatar market. Can travel to Qatar when needed.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for full rider training process for all riders </p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Responsible for onboarding of new riders and reboarding of existing riders</li><li>Responsible for training and retraining of riders about internal SOPs and new features/policies</li><li>Build training SOPs and metrics to measure rider performance and compliance</li><li>Documenting all training activities</li><li>Assessing the effectiveness of training through surveys/feedback</li><li>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</li><li>Setting up a performance improvement plan to improve performance of low performing riders</li><li>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</li><li>Reduce rider complaints originating from customers</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor’s Degree</li><li>3-4 years of experience as a training professional</li><li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br><br> </div>
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Electrical Design Engineer (A14).</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution.</li><li>Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate.</li><li>Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements.</li><li>Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements.</li><li>Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable.</li><li>Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards.</li><li>Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports.</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p>Competencies</p><ul><li>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</li><li>Creating and Innovating</li><li>Applying Technical Expertise</li><li>Relating and Networking</li><li>Learning and Researching</li><li>Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree in electrical engineering from an accredited university/institution.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects.</p><p>You are required to have experience with electrical design software and computer-aided design, such as AutoCAD and other software.</p><p>You are required to have a university degree in electrical engineering from an accredited university/institution.</p><p>Good command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>This position is a Multi Property for Al Manara, a Luxury Collection Hotel, Saraya Aqaba and The Westin Saraya Aqaba Resort & Spa<br>Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Housekeeping Operations<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guestroom maintenance needs.<br>• Supervises the property general cleaning schedule.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>Managing Departmental Costs<br>• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>Ensuring Exceptional Customer Service<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Conducting Human Resources Activities<br>• Participates as needed in the investigation of employee accidents.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> </p>
<p><strong>Head of Communications</strong></p>
<p><strong>OCA MENA Office – AMMAN</strong></p>
<p><strong><em>Family: </em></strong><em>Media and Communications</em></p>
<p><strong><em>Level:</em></strong><em> 13 IRFFG (3,427 JOD Monthly Gross).</em></p>
<p><strong><em>Workplace:</em></strong><em> Amman-Jordan with travels to Médecins Sans Frontières (MSF) operations and offices in the MENA region and HQs.</em></p>
<p><strong><em>Reports to (Hierarchical): </em></strong><em>Intersectional Head of Office in Amman.</em></p>
<p><strong><em>Reports to (Functional): </em></strong><em>Head of OSCAR (Advocacy, Operations and Communication) in Amsterdam. </em></p>
<p><strong><em>Duration:</em></strong><em> One Year Contract.</em></p>
<p> </p>
<p><strong>Background:</strong></p>
<p> </p>
<p>The Amman Regional Communications Hub (ARCH) was established in 2017 to strengthen MSF’s capacity to advance its institutional and operational priorities through regional media and digital communications, while enhancing the organization’s visibility, identity, and public profile across the Middle East and North Africa (MENA).</p>
<p> </p>
<p>The ARCH is part of MSF’s regional communications network, working closely with offices in Lebanon and the UAE, as well as communications teams across the region and globally. Based within the Amman Intersectional Support Office, which hosts more than 100 staff from three Operational Centers (OCA, OCBA, OCG), ARCH plays a key role in supporting collaboration and alignment across MSF entities.</p>
<p> </p>
<p>The Amman Hub is transitioning towards a new model, increasing mutualization among OCs aiming at higher coherence and efficiency. Although it offers services for all OC, currently, the ARCH is directly managed by OCA. In the following months, the unit will be handed over to the new Amman Intersectional Support Office, and therefore report to the new Intersectional Head of Office.</p>
<p><strong>Main Purpose:</strong></p>
<p> </p>
<p> </p>
<p>The Head of Communications leads the Amman Regional Communications Hub (ARCH), providing strategic direction for MSF communications across the Middle East and North Africa (MENA) region. The role is responsible for strengthening MSF’s visibility, reputation, acceptance, and public engagement among Arabic-speaking audiences, while supporting advocacy priorities and fostering collaboration across MSF operational centers and communications platforms.</p>
<p> </p>
<p>As MSF in Amman progresses towards a more unified organizational model, the Head of Communications leads the ongoing development of ARCH, strengthens coordination across the movement, and contributes as a member of the management team to shaping the strategic direction of MSF’s intersectional support and communications activities in and from the MENA region.</p>
<p> </p>
<p>Furthermore, as a member of the regional leadership structure, the Head of Communications contributes to the development of a unified and coherent communications approach in Amman and across the MENA region.</p>
<p><strong><em><u>Key Responsibilities:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Lead the strategic direction, development, and performance of ARCH.</li>
<li>Develop and oversee regional communications strategies aligned with MSF institutional and operational priorities.</li>
<li>Provide senior-level advice on media engagement, advocacy opportunities, public positioning, and reputation management.</li>
<li>Support the transition towards a unified MSF entity in Amman through coherent and collaborative communications approaches.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>Communications and Public Engagement</strong></li>
</ol>
<ul>
<li>Strengthening MSF’s visibility and influence through media relations, digital communications, and public engagement initiatives.</li>
<li>Identify opportunities to amplify MSF’s voice on humanitarian issues affecting populations in the region.</li>
<li>Ensure communications activities support advocacy objectives and organizational priorities.</li>
<li>Act as spokesperson for MSF when appropriate.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Regional Coordination and Representation</strong></li>
</ol>
<ul>
<li>Coordinate with MSF communications teams, hubs, and offices across the MENA region and globally.</li>
<li>Facilitate alignment among operational centers and stakeholders on communications priorities and initiatives.</li>
<li>Represent ARCH in regional and international communications platforms and forums.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Team Leadership and Management</strong></li>
</ol>
<ul>
<li>Lead, coach, and develop a high-performing communications team.</li>
<li>Foster a culture of collaboration, innovation, accountability, and continuous learning.</li>
<li>Oversee planning, budgeting, resource allocation, monitoring, and reporting.</li>
<li>Ensure effective performance management and staff development.</li>
</ul>
<p> </p>
<ol>
<li value="5"><strong>Stakeholder Engagement</strong></li>
</ol>
<ul>
<li>Build and maintain strategic relationships with media outlets, content creators, influencers, researchers, and other key stakeholders.</li>
<li>Strengthening partnerships that enhance the impact and reach of MSF communications and advocacy efforts.</li>
</ul>
<p > </p>
<p><strong><em><u>Key Competencies and Leadership Profile:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Strong strategic thinking and decision-making skills.</li>
<li>Ability to navigate complexity and lead through change.</li>
<li>Strong understanding of humanitarian, political, media, and digital environments.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>People Leadership</strong></li>
</ol>
<ul>
<li>Proven experience leading multicultural teams.</li>
<li>Ability to coach, motivate, and develop staff.</li>
<li>Promotes collaboration, inclusion, and accountability.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Communication and Influence</strong></li>
</ol>
<ul>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Strong political awareness and sound judgment.</li>
<li>Ability to build consensus and influence across diverse stakeholders.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Operational Excellence</strong></li>
</ol>
<ul>
<li>Strong commitment to MSF principles and humanitarian values.</li>
<li>Strong planning, prioritization, and project management skills.</li>
<li>Results-oriented with the ability to manage multiple priorities.</li>
<li>Commitment to innovation and continuous improvement.</li>
<li>High integrity, professionalism, and discretion.</li>
<li>Adaptable, proactive, and solutions oriented.</li>
<li>Willingness to travel frequently within the region.</li>
</ul>
<p> </p>
<p><strong><em><u>Profile Requirements:</u></em></strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in Communications, Media, Public Affairs, Advocacy, or related fields.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least 5 years in relevant and similar jobs, demonstrated experience leading communications strategies in complex international environments.</li>
<li>Previous experience with MSF or other INGO’s in developing countries is desirable.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Essential: Fluency in written and spoken Arabic and English.</li>
<li>Proficiency in French is considered an advantage.</li>
</ul>
<p > </p>
<p><strong>Additional Information: </strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit:</strong></p>
<ul>
<li> Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p > </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 07<sup>th</sup> October 2026</strong><strong>.</strong></p>
<p> </p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/head-of-communications"><strong>https://msfamman.recruitee.com/o/head-of-communications</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no </em></strong><strong>cover letter<em>). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>