Public relations delegate Jobs
2207 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Registrar reports to the Judge(s) of the UNRWA Dispute Tribunal (D-1). Responsibilities - Serves as principal legal officer for the Dispute Tribunal. Supervises the legal team in analysing case files; researching case law, rules and regulations; and drafting judgments or portions of judgments at the Judge s direction. Reviews, edits and finalizes all team member drafts before submission to the Judge. Maintains strict jurisprudential, structural and stylistic uniformity in all Tribunal issuances. - Provides substantive, technical and administrative support to the Judge(s) of the UNRWA Dispute Tribunal in the adjudication of cases, including by enforcing compliance with the Rules of Procedure of the UNRWA Dispute Tribunal; develops best practices for purposes of uniformity and clarity in the parties filings and the smooth operation of the Tribunal; reviews cases for receivability and for the purpose of scheduling hearings; schedules and manages all logistical aspects of hearings; identifies cases that are amenable to informal resolution, to be brought to the attention of the Judge(s) for possible referral to the mediation coordinating group. - Analyzes implications of emerging issues in and affecting the Registry and UNRWA Dispute Tribunal and develops strategies and measures to address them; prepares periodic reports on the work of the Dispute Tribunal; maintains the UNRWA Dispute Tribunal s case law and jurisprudence database by drafting summaries of relevant Judgments and analyses of jurisprudence from the UNRWA Dispute Tribunal, the United Nations Appeals Tribunal and other administrative tribunals in international agencies and organisations. - Manages and administers the human, financial and other resources allocated to the Registry, including drafting and managing the yearly budget for the UNRWA Dispute Tribunal; handles all matters relating to procurement issues and conducts performance evaluations of staff; advises the Judge(s) on administrative, personnel and logistical matters related to the Registry s operational activities, including case management. - Represents the Office of the UNRWA Dispute Tribunal in relations within and outside the Agency; plans and conducts outreach sessions in Headquarters and Field Offices on the procedures of the UNRWA Dispute Tribunal; drafts publications as necessary; responds to inquiries and other communications from applicants; sends correspondence to applicants and respondents on behalf of the Judge(s). - Maintains an electronic case management system; maintains the UNRWA Dispute Tribunal s registers (electronic and online), the publication and dissemination of the decisions, rulings and judgments of the UNRWA Dispute Tribunal, in the required languages, through the agreed media.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Deciding and Initiating Action - Managing Complexity and Change - Leading and Supervising - Creating and Maintaining Impact and Partnership - Analyzing Other Competencies - Knowledge of administrative law. - Ability to conduct comprehensive legal research on complex issues. - Ability to negotiate effectively and work collaboratively with a range of internal and external contacts. Education Advanced university degree (Master s or equivalent) from an accredited educational institution in law. A first-level university degree together with admission to practice law in a recognized jurisdiction and an additional two years of relevant experience may be considered in lieu of an advanced university degree. Job - Specific Qualification Not available. Work Experience At least ten years of progressively responsible experience in judicial administration or litigation, preferably in administrative law or related areas, with in-depth knowledge of judicial procedures, including at least two years in a managerial/supervisory role is required. Extensive experience in legal research and drafting/revising judicial issuances or submissions is required. Unless already serving as an international staff member in the UN Common System, at least one continuous year of relevant international experience outside UNRWA and outside the country(s) of citizenship is required. Experience with the United Nations Dispute Tribunal or Appeals Tribunal or other similar administrative tribunals within an international organization is desirable. Substantial experience handling legal matters at the international level, preferably within an international organization is desirable. Experience working on administrative, employment, or criminal law matters is desirable. Experience working on procedurally complex or high-volume cases, including class actions or collective claim is desirable. Experience identifying, designing, and implementing innovative solutions to case management challenges in a judicial or litigation context is desirable. Experience leading or contributing to a transition to electronic case management systems, including workflow automation and the use of technology to enhance efficiency is desirable. Knowledge of the legal, institutional, and cultural customs and practices of Middle Eastern countries is desirable. Working knowledge of Arabic would be an advantage is desirable. Applicant is required to disclose current involvement in any outside activities, including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non - UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Result of Service Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.</p><p>Work Location UN ESCWA/ Remotely Expected duration 6 months</p><p><b>Duties and Responsibilities</b></p><p>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural persistent misconceptions about productivity and cost and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries including youth and persons with disabilities to the labour market. In response, ESCWA is implementing the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan. The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity.</p><p>Objective ESCWA seeks to hire an individual contractor to support the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan, contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships.</p><p>Duties and Responsibilities:</p><p>The individual contractor is requested to:</p><p>General Project Support</p><ul><li>Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues.</li><li>Draft and respond to routine correspondence and communications.</li><li>Compile, organize, and edit information for reports, work plans, presentations, and other project documents.</li><li>Proofread and edit texts for accuracy, clarity, and adherence to standards.</li><li>Prepare presentation and communication materials using appropriate technology and software.</li></ul><p>Josour Platform and Skills Development</p><ul><li>Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support.</li><li>Support awareness raising campaigns to increase enrollment of users, including persons with disabilities.</li><li>Support the mapping and engagement of potential partners across Arab countries.</li><li>Support in the collection and analysis of data on training participation, platform usage, and employment outcomes.</li><li>Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities.</li><li>Coordinate with partners and stakeholders on matters related to the Josour s national chapters.</li><li>Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs</li><li>Perform other related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field.</li><li>Eight years of progressively responsive experience in general office support or related area is required.</li><li>Experience working in similar development projects is desirable.</li><li>Background/familiarity with e-platforms management is desirable.</li><li>Previous UN Experience is desirable.</li><li>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required.</li><li>Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Work Location<br>UNRWA HQ-Amman<br> Expected duration<br>Five months<br> Duties and Responsibilities<br>Organisational Setting and Reporting UNRWA extends humanitarian, human development and protection assistance to registered Palestine refugees in Gaza, Jordan, Lebanon, Syria and the West Bank, including East Jerusalem. The Agency provides direct, government-like services in these fields, including education, health care, relief and social services, protection, infrastructure and camp improvement, microfinance and emergency assistance, in 2025 serving over 3.25 million Palestine refugees and other eligible persons. UNRWA does this through over 25,000 staff and 1,100 installations. The scale and nature of the Agency’s work means that UNRWA has both a key role to play in addressing environmental sustainability in Palestine refugee communities and an obligation to minimise the negative environmental impact of its own operations. Reflecting this, the Agency’s Environmental Sustainability Policy (2022) sets out prioritised, time-bound actions to mainstream environmental sustainability across UNRWA operations until 2030. With additional funding needed to deliver many of these actions, the Agency is exploring more systematic engagement with climate finance opportunities. Working under the supervision of the Senior Programme Officer, the selected intern(s) will support UNRWA in seeking accreditation with global climate financing mechanisms and funds. This is an exciting opportunity to: (i) build experience within a United Nations agency; (ii) support UNRWA in making its operations environmentally sustainable; and (iii) gain valuable first hand experience in the process of accessing climate financing. The selected intern(s) will be based in the Department of Planning at UNRWA Headquarters in Amman, Jordan. This vacancy is offered with an immediate start and is expected to continue until 31 December 2026. Responsibilities Working under supervision of the Senior Programme Officer in the Department of Planning, the intern(s) will: • Identify the accreditation requirements for global climate financing mechanisms and funds. • Conduct scoping studies to determine the level of UNRWA compliance with accreditation requirements. • Work with Agency Headquarters departments and divisions to address gaps in compliance with the accreditation requirements. • Compile, organise and quality assure supporting documentation for submission as part of the accreditation process(es) and coordinate with UNRWA Headquarters departments and divisions to ensure submission deadlines are met. • Draft briefing notes and updates for Department of Planning management on the status of accreditation applications. • Contribute to other environmental sustainability initiatives as directed by the assignment supervisor. Competencies: • Very good command of Microsoft 365 applications, especially Word, Excel, Sharepoint and PowerPoint. • Excellent time management, attention to detail, organisational skills and communication, including the ability to draft clearly and precisely in English.<br> Qualifications/special skills<br>• Recent graduate with a master's degree, or currently enrolled in a graduate programme, in sustainability management, natural resource management, business/public administration, international relations or a related subject that demonstrates interest and knowledge in environmental sustainability.<br> Languages<br>Fluency in English is required, both orally and in writing.<br> Additional Information<br>Interns are not financially remunerated by UNRWA. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. A completed online application (comprised a covering letter and Personal History Profile) is required. Incomplete applications will not be reviewed. The covering letter must include: • Information on your degree programme (what are you currently studying? Include mention of any relevant course work). • Your graduation date (when will you graduate or when did you graduate from the programme?). • A short explanation as to why you are interested in becoming an intern with UNRWA and why you are the best candidate for this specific internship opportunity. In your online Personal History Profile, be sure to include all past work and academic experiences as well as three references. Only those applicants shortlisted for interview will be contacted.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<p>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As a Receiving Clerk, you will play a key role in ensuring the efficient receipt, inspection, and documentation of all goods delivered to the hotel. Reporting directly to the Cost Controller (or their delegate), you will be responsible for verifying deliveries, maintaining accurate records, and ensuring that all received items meet company standards and purchasing specifications.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Receive and inspect all incoming goods, materials, and supplies to ensure they match purchase orders and delivery notes.</li><li>Verify quantities, quality, expiry dates, and product specifications before accepting deliveries.</li><li>Prepare and maintain accurate receiving records and documentation in accordance with hotel procedures.</li><li>Coordinate closely with Purchasing, Stores, Kitchen, and other departments regarding deliveries and stock requirements.</li><li>Report discrepancies, damaged goods, or shortages immediately to the relevant departments.</li><li>Ensure all received items are properly labeled, documented, and transferred to the appropriate storage areas.</li><li>Maintain cleanliness, organization, and safety standards within the receiving area.</li><li>Support inventory counts and stock audits as required.</li><li>Ensure compliance with hotel policies, food safety standards, and IHG procedures.</li><li>Assist in maintaining effective supplier relationships through professional and timely communication.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Minimum 1–2 years of experience in receiving, stores, purchasing, accounting, or a related role, preferably within a hotel environment.</li><li>Basic understanding of inventory control, receiving procedures, and stock management.</li><li>Good numerical and organizational skills with strong attention to detail.</li><li>Ability to work accurately under pressure and meet deadlines.</li><li>Proficiency in Microsoft Office applications; experience with inventory or ERP systems is an advantage.</li><li>Good communication skills in English and Arabic.</li><li>High level of integrity, reliability, and professionalism.</li><li>A team player with a proactive and positive attitude.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our myWellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description OUR COMMITMENT TO DIVERSITY & INCLUSION: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. WHY WORK FOR ACCOR? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Key Deliverables and Responsibilities Planning & Organizing: To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her. To take time and get to know the guests, and to be committed to service excellence. To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction. Operations: Monitor s duty schedules for the respective team. Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. Ensures that under no circumstances the entrance door is left unattended. Contributes to meet / maximize the monthly revenue budget for the respective outlet. Operations: Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation. He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc. To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. Ensures the proper appearance (condition of uniforms) and grooming of assigned staff. Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available. Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being. Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge). Contributes to the upkeep of the outlet s database of regular guests. Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned. Resolves guests complaints directly or consults with immediate Supervisor. Does all mise en place work according to a whole day service requirements. Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods. Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team. Familiar with the outlets menu and promotional activities. Familiar with the company s internal policies and safety procedures. Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time. To have a complete understanding of and to adhere to M venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety. Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department. To carry out any other reasonable duties and responsibilities as assigned. Administration: To assist the outlet manager with the following reports: Overtime & extra hours consumed monthly. Daily log book Time schedule weekly Vacation schedules yearly Buffet name Tags and menu printing We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea & spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p></div></section>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
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<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role overview</h4>
<p>During your tenure as onboarding and offboarding services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas:</p>
<ul>
<li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner</li>
<li>Support the new joiners in the assigned region to complete the onboarding checklist, provide responses to new joiners' queries</li>
<li>Collect documents and information from new joiners within the assigned region, store them physically and electronically, and share them with necessary parties</li>
<li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow up with the PRO to ensure that immigration activities are completed within expected timelines</li>
<li>Provide support to employees for additional immigration activities (e.g., immigration of family members) and answer any queries they may have during the process</li>
<li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts</li>
<li>Coordinate with relevant parties to ensure that they are informed on exiting employees and necessary actions are taken in alignment with the policies</li>
<li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees, and coordinate with PRO to complete visa cancellation activities</li>
<li>Evaluate leaving employees' eligibility for the Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network</li>
<li>Develop periodic reports for each business line operating within the assigned region (e.g., status of new joiners, status of exiting employees) based on the set templates</li>
<li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities</li>
<li>Conduct any additional tasks requested by the direct manager</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>0-2 years of experience including HR experience, preferably in a multinational firm</li>
<li>Bachelor's degree in human resources management, business administration, or a related field</li>
<li>Knowledge of best practices in HR management is essential</li>
<li>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management</li>
<li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered a plus</li>
<li>Detail oriented and conscientious</li>
<li>Excellent organizational, communication, and time-management skills</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Office)</li>
<li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as Onboarding and Offboarding Services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas:</p>
<ul>
<li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner.</li>
<li>Support the new joiners in the assigned region to complete the onboarding checklist and provide responses to new joiners' queries.</li>
<li>Collect documents and information from new joiners within the assigned region, store them physically and electronically, and share them with necessary parties.</li>
<li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow up with the PRO to ensure that immigration activities are completed within expected timelines.</li>
<li>Provide support to employees for additional immigration activities (e.g., immigration of family members) and answer any queries they may have during the process.</li>
<li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts.</li>
<li>Coordinate with relevant parties to ensure that they are informed about exiting employees and necessary actions are taken in alignment with the policies.</li>
<li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees, and coordinate with PRO to complete visa cancellation activities.</li>
<li>Evaluate leaving employees' eligibility for the Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network.</li>
<li>Develop periodic reports for each business line operating within the assigned region (e.g., status of new joiners, status of exiting employees) based on the set templates.</li>
<li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities.</li>
<li>Conduct any additional tasks requested by the direct manager.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>0-2 years of experience including HR experience, preferably in a multinational firm.</li>
<li>Bachelor's degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management.</li>
<li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered as a plus.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li>
<li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p>SRD Center is seeking a French-Language Research and Editing Support Consultant for an anticipated international assignment focused on migration governance, Africa Europe cooperation and preparation of a strategic policy publication. The consultant will provide specialised French-language research, editorial and quality-assurance support to the Lead Migration Governance Expert and the wider research team. The role will involve reviewing French-language policy and institutional sources, supporting research concerning Francophone African partner countries, ensuring consistency between English- and French-language evidence, and reviewing or editing French-language content where required. This is a supporting position. The assignment's evaluated Lead Expert is expected to independently meet the required English and French language qualifications; therefore, this position complements rather than substitutes for the Lead Expert's bilingual capacity. The assignment will be implemented fully remotely. Tasks The French-Language Research / Editing Support Consultant will:</p><ul><li>Identify and review relevant French-language policy, governmental, institutional and research documents.</li><li>Support research on migration governance and Africa Europe cooperation, particularly relating to Francophone African countries.</li><li>Review French-language ministerial declarations, action plans, policy frameworks, meeting documents, institutional publications and other relevant sources.</li><li>Prepare concise English-language or bilingual summaries of important French-language documentation.</li><li>Support the Lead Expert in identifying evidence relating to institutional milestones, thematic developments, achievements and emerging migration-policy issues.</li><li>Assist with research on:</li><ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and migration-development linkages.</li></ul><li>Support preparation and linguistic review of questions for stakeholder consultations where French is required.</li><li>Review notes or written inputs received from French-speaking stakeholders.</li><li>Assist in interpreting the meaning and policy context of French-language institutional terminology.</li><li>Develop and maintain a French-English terminology glossary for key migration-governance concepts.</li><li>Review French-language sections, summaries or other deliverables where required.</li><li>Edit French-language text for grammar, clarity, accuracy, consistency and professional policy style.</li><li>Check consistency of terminology and meaning between English and French versions of key content.</li><li>Support factual and linguistic verification of quotations, titles, institutional names and policy terminology.</li><li>Review translations to ensure that technical migration-governance concepts are conveyed accurately.</li><li>Support the final editorial and quality-assurance process.</li><li>Coordinate closely with the Lead Author, Research Support Expert and other members of the assignment team.</li><li>Maintain confidentiality and ensure careful handling of project documentation and stakeholder information.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree in migration studies, international relations, political science, public policy, translation, languages, international development, social sciences or another relevant field.</li><li>Demonstrated experience in professional research, policy analysis, editing or technical writing.</li><li>Excellent command of French, preferably at native or near-native professional level, including advanced writing and editing ability.</li><li>Very good command of English, including the ability to work effectively with English-language research and policy documents.</li><li>Demonstrated experience editing or quality-assuring policy, analytical, research or international-development documents in French.</li><li>Knowledge of migration governance and migration policy is strongly preferred.</li><li>Familiarity with migration issues and institutional contexts in Francophone Africa is a strong advantage.</li><li>Familiarity with Africa Europe migration cooperation or regional migration-policy processes is desirable.</li><li>Experience reviewing governmental, intergovernmental or international-organisation documents.</li><li>Strong research and analytical skills.</li><li>Excellent attention to terminology, nuance, factual accuracy and consistency.</li><li>Ability to translate or summarise complex policy concepts accurately between French and English.</li><li>Familiarity with migration terminology relating to return and reintegration, legal migration, protection, trafficking/smuggling, diaspora and development is an advantage.</li><li>Experience working with international organisations, government institutions, research organisations or international development projects is desirable.</li><li>Ability to work independently and remotely while coordinating effectively with an international team.</li><li>Strong organisational skills and ability to work within short review and publication deadlines.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE</strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Guest Services and Front Desk Operations</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.</p>
<p> </p>
<p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p> Assists with energy conservation efforts by monitoring compliance during property tours.</p>
<p> </p>
<p> <strong>Supporting Projects and Policies Related to Guest Experience and Safety</strong> </p>
<p> Supports implementation of the customer recognition/service program, communicating and ensuring the process.</p>
<p> Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</p>
<p> Sends copy of MOD report to all departments on a daily basis.</p>
<p> Ensures compliance with all policies, standards and procedures.</p>
<p> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p>
<p> Understands and complies with loss prevention policies and procedures.</p>
<p> </p>
<p> <strong>Ensuring and Providing Exceptional Customer Service </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</p>
<p> Serves as a leader in displaying outstanding hospitality skills.</p>
<p> Sets a positive example for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Maintains high visibility in public areas during peak times.</p>
<p> Provides immediate assistance to guests as requested.</p>
<p> Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Records guest issues in the guest response tracking system.</p>
<p> Reviews comment cards and guest satisfaction results with employees.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p>
<p> </p>
<p> <strong>Additional Responsibilities </strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</p>
<p> Communicates any variations to the established norms to the appropriate department in a timely manner.</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role Responsibilities</h4>
<p>During your tenure as a Senior in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before the engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures, and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports, and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – working on KSA market. Can travel to KSA when needed.</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role Responsibilities</h4>
<p>During your tenure as a Senior in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before the engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures, and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports, and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – working on KSA market. Can travel to KSA when needed.</p></p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Amman</p>
<p>Experienced associate | Audit & assurance | External audit | Jordanian Resources Center – UAE</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including best employer in the Middle East, best consulting firm, and the Middle East training & development excellence award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our shared values guide the way we behave to make a positive, enduring impact</h4>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>During your tenure as an experienced associate in audit & assurance (JRC), you will demonstrate and develop your capabilities in the following areas</h4>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li>
<li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore and offshore centres of excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>2+ years of experience in public auditing and accounting, preferably with big audit firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
<li>Location: Amman, Jordan – working on UAE market</li>
<li>Can travel to UAE when needed</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Projects Officer reports to the Head External Relations Services Section (P4). The Senior Projects Officer may provide direct and/or technical supervision to professional and/or general services staff members/personnel. Responsibilities Monitors and ensures high quality control of Agency-wide reporting to donors; reviews, edits, and finalizes project documents, progress/final reporting packages drafted by Field Offices and Programme Departments to ensure compliance with UNRWA project management manual, consistency and coherence prior to final submissions to donors. Coordinates joint input from the Projects Unit (PU) for organizational performance monitoring, reporting and compliance purposes, when required. Performs high level monitoring of Agency-wide project implementation to ensure compliance with approved proposals, agreement stipulations, reports generated from the Agency s Financial System, financial statements and PU s database; advises on corrective actions to concerned parties; provides analysis of donor funded projects to the External Relations and Communications Department (ERCD) management as required; performs vetting of existing and new organizations that are making financial or in-kind contributions to UNRWA in line with UNRWA s Vetting policy; regularly reviews and monitors the financial status of active projects, including income and expenditures; verifies and ensures consistency between the profile of expenditure and contractual stipulations. Coordinates the exchange of information between Field Offices, Programme Departments, Finance and ERCD for the timely submission to donors of project proposals, reporting and financial documents; provides guidelines, instructions, suggestions and recommendations to Field Offices regarding the operational and financial situations to ensure their alignment with agreement stipulations and reporting requirements. Works closely with ERCD Partnerships team and provides them with expert advice and information on projects related technical and financial issues and in response to donors and other stakeholders queries and reporting needs; undertakes research, formulates recommendations to his/her direct supervisor and ERCD management to facilitate planning, policy and procedures development and decision making. Establishes and maintains close relationships with projects stakeholders Agency-wide through effective communication, consultation and collaboration to manage and troubleshoot, when needed, on projects implementation related issues; provides guidance for the regular update of information on grant agreements, reporting requirements, project chronology and contractual amendments for projects included in the assigned portfolio of responsibilities; represents ERCD in meetings and committees within UNRWA and participates in donor meetings and visits as required. Coordinates with the Contributions Unit and Finance Department on the timely completion of tasks as per the project management cycle; provides recommendations to Finance Department on financial actions related to the treatment of remaining balances, interests, exchange rate, etc.; ensures the issuance of closing memos for the completed projects once all donors requirements are met. Follows up with Field Offices / Programme Departments on the timely receipt of project proposals that are consistent with UNRWA s Regulatory Framework and the project management manual; liaises with the Department of Finance to seek clearance of proposed budget; manages and monitors the calendar of submissions to donors Agency-wide; maintains and updates information on individual projects under his / her portfolio. Provides Agency-wide operational and technical guidance and recommendations to Partnerships Divisions, ERCD management, Field Offices, Programme Departments and Finance Department on projects related issues, including formulation of project proposals and progress/final reports in line with UNRWA s project management manual; provides input and recommendations on ERCD responses to audit observations and requests issued by the internal and the external Auditors (UNBOA) for projects related issues in consultation with other senior members of ERCD; Provides guidance, support, training and supervises the activities of the PU team members under her/his direct supervision to ensure achieving the planned outcomes; participates in recruitment and selection of PU staff members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and Organizing ii. Deciding and Initiating Action iii. Applying Technical Expertise Leadership (as applicable) i. Delivering Results ii. Creating and Maintaining Impact and Partnership Education An advanced university degree from an accredited educational institution in business administration or other related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of related professional experience in development and management of projects, administrative functions, financial tracking, monitoring, including experience in bookkeeping and accountancy related to projects and contributions is required. Knowledge of programme management cycle and results-based management is required. Courses in finance / budget is desirable. Knowledge of UNRWA Rules and Directives is desirable. Prior experience with a UN organization, NGO, or donor government is desirable. Experience using spreadsheets and database packages is desirable. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application is required. Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship is required. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p><p></p></section>
<p><h4>Job summary</h4>
<p>Functions as the leader of the property’s sales department for W Amman, The St Regis Amman, Al Manara A Luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p><strong>Required:</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li>
</ul>
<p><strong>Preferred:</strong></p>
<ul>
<li>4 year college degree.</li>
<li>Demonstrated skills in supervising a team.</li>
<li>Lodging sales experience.</li>
<li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li>
</ul>
<h4>Core work activities</h4>
<h5>Managing sales activities</h5>
<ul>
<li>Manages the development of a strategic account plan for the demand generators in the market.</li>
<li>Manages the property's reactive and proactive sales efforts.</li>
<li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li>
<li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li>
<li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.</li>
<li>Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li>
<li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li>
<li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li>
<li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li>
<li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li>
<li>Serves as the sales contact for customers; serves as the customer advocate.</li>
<li>Serves as hotel authority on sales processes and sales contracts.</li>
<li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li>
<li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li>
<li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li>
<li>Supports the General Manager by coordinating crisis communications.</li>
<li>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li>
<li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
<li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li>
<li>Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives.</li>
<li>Interfaces with regional marketing communications for regional and national promotions pull through.</li>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<h5>Building successful relationships</h5>
<ul>
<li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li>
<li>Develops and manages internal key stakeholder relationships.</li>
<li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h5>Leadership</h5>
<ul>
<li>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li>
<li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li>
<li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li>
<li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li>
<li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li>
<li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li>
<li>Creates effective structures, processes, jobs and performance management systems are in place.</li>
<li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li>
<li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li>
<li>Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.</li>
<li>Supports tools and training resources to educate sales associates on winning catering solutions.</li>
<li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales and marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li>
<li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li>
<li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li>
<li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li>
<li>Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li>
<li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Human Resources Coordinator<br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>