Radiographer Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <p><span> <span><strong>Join JTI Manufacturing Jordan as an Intern!</strong></span></span></p><br> <p><span><span><strong>Location: Air Cargo Street - Al Qastal</strong></span></span></p><br> <p><span><span><strong>Duration: 6 months (Paid Internship)</strong></span></span></p><br> <p><span><span>Are you a fresh graduate eager to embark on a journey that combines learning with hands-on exposure in a multinational manufacturing environment? JTI Manufacturing Jordan offers a unique opportunity to develop foundational skills, gain practical insights, and be part of one of the leading manufacturers in the country. This internship is designed to empower fresh graduates by immersing them in real-world scenarios and sophisticated international systems.<strong>Position Purpose:</strong></span></span></p><br> <p><span><span>At JTI, we are committed to shaping tomorrow’s leaders by providing you with the knowledge and skills essential for success. In this internship, you will explore manufacturing operations, learn from experts, and contribute to impactful projects in Quality, Production, Environmental Health &amp; Safety, and Integrated Work Systems.</span></span></p><br> <p><span><span><strong>Key Learning Opportunities:</strong></span></span></p><br> <p><span><span>Understanding Manufacturing Processes and Standards:</span></span></p><br> <p><span><span>Gain insights into the end-to-end manufacturing process, from raw material handling to the creation of the final product.</span></span></p><br> <p><span><span>Learn about global manufacturing Quality standards and actively participate in Quality Assurance and Quality Control activities.</span></span></p><br> <p><span><span>Explore Environmental Health and Safety (EHS) practices and understand factory safety protocols, risk management, and emergency procedures.</span></span></p><br> <p><span><span>Shadowing &amp; Observational Learning:</span></span></p><br> <p><span><span>Work closely with experienced team members, observing operational and technical tasks as well as troubleshooting techniques.</span></span></p><br> <p><span><span>Skill Development in Reporting &amp; Compliance:</span></span></p><br> <p><span><span>Assist in preparing reports, dashboards, and maintaining records to ensure robust quality and operational standards.</span></span></p><br> <p><span><span>Conduct compliance reviews and document corrective actions for non-compliance issues, learning the importance of adherence to safety and quality regulations.</span></span></p><br> <p><span><span>Active Participation in Process Improvement Initiatives:</span></span></p><br> <p><span><span>Gain exposure to process improvement projects such as Yield Projects, Quality-related projects, and 5S3R initiatives aimed at operational excellence.</span></span></p><br> <p><span><span>Participate in discussions on operational efficiency, loss reduction, and continuous improvement strategies, contributing your insights to ongoing initiatives.</span></span></p><br> <p><span><span>Integrated Work System (IWS) Learning:</span></span></p><br> <p><span><span>Be part of daily Integrated Work System (IWS) Cycle meetings to understand performance metrics, loss analysis, and the formulation of action plans.</span></span></p><br> <p><span><span>Discovering Digital Tools &amp; SAP Systems:</span></span></p><br> <p><span><span>Learn about SAP systems and how they integrate into manufacturing operations to enhance efficiency and tracking processes.</span></span></p><br> <p><span><span><strong>Required Skills:</strong></span></span></p><br> <p><span><span>Academic background in Engineering (Electrical, Mechanical, or similar).Proficiency in Microsoft Office tools.Strong communication and problem-solving skills.Fluency in English.Take the first step in your professional journey today by joining JTI Manufacturing Jordan. Apply now for a chance to learn, grow, and excel in a company that values innovation and excellence.</span>&nbsp;</span></p><br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Location Amman - JDC About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award. Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with Integrity Take care of each other Foster inclusion Collaborate for measurable impact. Audit and Assurance - Accounting and Reporting Advisory (ARA) - Senior In your role as an Accounting and Reporting Advisory (ARA) - Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas: Key responsibilities: Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships. Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions. Actively contribute to the delivery of accounting advisory projects through performing research around: Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS. Financial statements and accounting policies review. IFRS impact assessment. Coordinating closely with the engagement managers to assist in the execution of account strategies. Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends. Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects. Building and maintaining productive, positive, and professional relationships with client staff and colleagues. Assist clients with internal controls related matter, including design, implementation, testing and remediation. Leadership capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Accounting or related field.</li><li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li><li>Experience working on technical accounting advisory engagements is desired.</li><li>Experience of report writing is desired.</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li><li>Ability to prioritize tasks and work on multiple assignments.</li><li>Ability to work both independently and as part of a team with professionals at all levels.</li><li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li><li>Fluent in English (Reading, Speaking and Writing).</li><li>Preference will be given to Bilingual candidates (Arabic/English).</li><li>#LI-SY1</li></ul><p></p></section>

<p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Development Coordination Office (UNDCO) Regional Office and reports to the Regional Team Leader/Senior Programme Management Officer as First Reporting Officer, with the Regional Director as Second Reporting Officer. The Chief of Policy and SDG Financing serves as an additional reporting officer to enable matrixed collaboration.</p><p><br></p><p><b>Responsibilities</b> Within delegated authority, the Sustainable Development Officer (Regional Policy Specialist) will be responsible for the following duties:</p><p>Programme development, implementation and policy coordination: Develops, implements, monitors and evaluates assigned regional policy, sustainable development and SDG financing programmes and activities; analyzes regional and sub-regional SDG acceleration bottlenecks, financing and implementation risks; reviews relevant documents and reports; identifies problems and issues to be addressed; initiates or supports corrective actions; liaises with relevant parties and ensures follow-up actions. Coordinates policy development, including the review and analysis of regional and sub-regional trends, institutional frameworks, financing dynamics and policy developments affecting SDG implementation and economic transformation; develops and supports policy recommendations and analytical products, including work related to Integrated National Financing Frameworks, SDG financing strategies, fiscal space analysis and financing prioritization aligned with Cooperation Frameworks and SDG acceleration pathways. Coordinates activities related to programme and resource planning, including programme/project preparation and submissions, workplans, progress reporting and related documentation, and contributes to policy and financing initiatives that support SDG acceleration and implementation.</p><p>2. Policy advisory, research and analytical support: Performs policy advisory and consulting assignments, in collaboration with Regional Offices, Resident Coordinators, UN Country Teams, Member States and other partners, by facilitating strategic policy dialogue, workshops and other interactive sessions and assisting in developing integrated and actionable responses to sustainable development and SDG-related challenges. Researches, analyzes and presents information gathered from diverse sources on sustainable development issues, including integrated policy, cross-border and political economy dimensions, and prepares strategic assessments informed by regional and country-level realities. Generates survey and analytical initiatives; designs data collection tools; reviews, analyzes and interprets findings; identifies problems and issues and prepares evidence-based conclusions and recommendations to support data-driven planning and decision-making. Collects and analyzes data to identify regional and sub-regional trends or patterns and provides insights through graphs, charts, tables and reports using data visualization and analytical methods to enable evidence-based planning, decision-making, presentation and reporting; contributes analytical inputs to Cooperation Frameworks, regional horizon scans, strategic foresight and anticipatory analysis in line with the UN 2.0 agenda.</p><p>3. Regional coordination, partnerships and stakeholder engagement: Provides substantive backstopping to regional consultative processes, inter-agency coordination mechanisms, the Regional Platform for Integration and other policy and financing-related meetings and fora, including proposing agenda topics, identifying participants, preparing analytical materials, documents and presentations, and supporting stakeholder engagement. Initiates and coordinates outreach and partnership activities with regional organizations, development partners, International Financial Institutions, Multilateral Development Banks, academia, think tanks, private sector actors and financing coalitions; conducts workshops and seminars and makes presentations on assigned policy, sustainable development and SDG financing topics.</p><p>4. Knowledge products, reporting and substantive communications: Organizes and prepares high-quality written outputs on sustainable development and SDG financing issues, including policy briefs, thematic analyses, reports, speeches, presentations, background papers and inputs to regional and corporate analytical products. Synthesizes programme, policy and analytical findings into substantive inputs and knowledge products to support regional and country-level planning, decision-making and reporting.</p><p>5. Field missions and other substantive assignments: Leads and/or participates in large, complex field missions, including the provision of guidance to consultants, government counterparts, Resident Coordinator Offices and UN Country Teams, and prepares mission summaries, reports and recommendations. Performs other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>A minimum of seven years of progressively responsible experience in programme or project management, sustainable development, public policy, economic analysis, development cooperation or a related area is required. Two years or more experience in data analytics or related area is desirable. Experience in the United Nations system or a comparable international organization is desirable. Experience with sustainable development policy in the Arab States region is desirable. Experience in the private sector and its engagement for SDG financing and acceleration is desirable. Experience of partnerships involving civil society actors is desirable. Experience with assessment and reporting in a development context is desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.</span></p><br><p><span>We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!</span></p><br><p><strong><span>Meet the team!</span></strong></p><br><p><span>Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long‑term value.</span></p><br><p><span>As an Investor Relations Specialist, you'll be the operational backbone of our IR function. You'll coordinate investor activities, fundraising, and due diligence, and make sure every report, presentation, and board pack is accurate, consistent, and delivered on time. Working closely with Finance, Legal, Executive Management, and external advisors, you'll manage investor requests, data rooms, and shareholder records, while helping us keep our investor communications sharp, well governed, and confidential.</span></p><br><p><strong><span>Help us shape the future of communication by:</span></strong></p><br><ul><li><p><span>Coordinating all Investor Relations activities and ensuring timely execution of deliverables.</span></p><br></li><li><p><span>Serving as a central point of contact between Investor Relations, Finance, Legal, Executive Management, and external advisors.</span></p><br></li><li><p><span>Managing investor request logs and tracking completion of information requests.</span></p><br></li><li><p><span>Coordinating investor meetings, roadshows, conferences, and management presentations.</span></p><br></li><li><p><span>Maintaining investor databases, CRM systems, fundraising trackers, and shareholder records.</span></p><br></li><li><p><span>Supporting fundraising activities by coordinating internal and external stakeholders.</span></p><br></li><li><p><span>Managing virtual data rooms and ensuring documents remain complete, organized, and up to date.</span></p><br></li><li><p><span>Collecting information, supporting schedules, and documents required for investor due diligence exercises.</span></p><br></li><li><p><span>Following up with functional owners to ensure timely delivery of requested materials.</span></p><br></li><li><p><span>Tracking due diligence progress and escalating delays or gaps when necessary.</span></p><br></li><li><p><span>Gathering financial, operational, and business information from various departments to support investor and board deliverables.</span></p><br></li><li><p><span>Reviewing reports, presentations, and supporting schedules for completeness, consistency, accuracy, and quality before distribution.</span></p><br></li><li><p><span>Validating data sources and identifying inconsistencies, omissions, calculation errors, formatting issues, and conflicting information.</span></p><br></li><li><p><span>Performing reasonableness checks on KPIs, trends, and supporting analyses.</span></p><br></li><li><p><span>Coordinating corrections with report owners and ensuring issues are resolved in a timely manner.</span></p><br></li><li><p><span>Ensuring investor-facing materials adhere to approved messaging and reporting standards.</span></p><br></li><li><p><span>Coordinating preparation of board and shareholder materials by consolidating inputs from relevant stakeholders.</span></p><br></li><li><p><span>Tracking action items arising from board and shareholder meetings.</span></p><br></li><li><p><span>Ensuring timely collection and review of supporting materials ahead of submission deadlines.</span></p><br></li><li><p><span>Maintaining governance and shareholder documentation archives.</span></p><br></li><li><p><span>Assisting in preparing investor communication materials and correspondence.</span></p><br></li><li><p><span>Coordinating responses to investor inquiries and information requests.</span></p><br></li><li><p><span>Tracking investor engagement activities and maintaining communication records.</span></p><br></li><li><p><span>Supporting the organization and logistics of investor events and meetings.</span></p><br></li><li><p><span>Monitoring industry, competitor, and capital market developments.</span></p><br></li><li><p><span>Compiling market intelligence and external information from relevant sources.</span></p><br></li><li><p><span>Maintaining databases of peer companies, market updates, transactions, and funding activities.</span></p><br></li><li><p><span>Establishing and maintaining checklists and quality-control procedures for investor and board materials.</span></p><br></li><li><p><span>Continuously improving the IR team's workflows, reporting processes, and document management practices.</span></p><br></li><li><p><span>Ensuring confidentiality and proper handling of sensitive company information.</span></p><br></li></ul><br><p><strong><span>What you’ll bring:</span></strong></p><br><ul><li><p><span>3-4 years of experience in Investor Relations, Corporate Finance, PMO, Audit, FP&amp;A Support, Management Reporting, Consulting, or a similar coordination-intensive role.</span></p><br></li><li><p><span>Experience supporting fundraising, due diligence, board reporting, or capital markets activities is preferred.</span></p><br></li></ul><ul><li><p><span>Exceptional attention to detail.</span></p><br></li><li><p><span>Strong stakeholder management and follow-up skills.</span></p><br></li><li><p><span>Ability to identify inconsistencies and data-quality issues.</span></p><br></li><li><p><span>Strong organizational and project-management capabilities.</span></p><br></li><li><p><span>Advanced Excel and PowerPoint skills.</span></p><br></li><li><p><span>Ability to handle multiple workstreams under tight deadlines.</span></p><br></li><li><p><span>Professional communication and executive-level interaction skills.</span></p><br></li></ul><p><strong><span>Craft &amp; Toolkit:</span></strong></p><br><ul><li><p>Investor Relations Operations</p><br></li><li><p>Fundraising &amp; Due Diligence Support</p><br></li><li><p>Virtual Data Room Management</p><br></li><li><p>Financial &amp; KPI Analysis</p><br></li><li><p>Data Validation &amp; Quality Assurance</p><br></li><li><p>Board &amp; Governance Reporting</p><br></li><li><p>Advanced Excel &amp; PowerPoint</p><br></li><li><p>CRM &amp; Database Management</p><br></li><li><p>Market &amp; Competitive Intelligence</p><br></li><li><p>Project &amp; Workflow Management</p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span><br><br><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span><br><span>We invite you to join us. Why?</span><br><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a detail-oriented Business Analyst to join our HR team in <strong>Amman, Jordan</strong>. This role will be instrumental in transforming our recruitment data into meaningful insights that drive strategic hiring decisions. The successful candidate will work across multiple data sources including iCIMS ATS, Excel-based recruitment tracking systems, and various reporting tools to measure, analyze, and optimize our talent acquisition processes.</span></p><br><p><span><strong>Technical Skills</strong></span></p><br><ul><li><span>Data engineering &amp; SQL: Advanced SQL (joins, window functions, CTEs); ETL/ELT with orchestration/scheduling; data modelling; hands-on Python/.NET; incremental loads and data quality (validation/deduplication); idempotency</span></li><li><span>Reporting/BI: Power BI/Tableau (Power Query, semantic modelling, DAX, RLS); advanced Excel (pivots, XLOOKUP, Power Query)</span></li><li><span>API integrations: REST/OAuth 2.0; Postman; JSON with pagination/filtering; handle rate limits and retries; webhooks or scheduled CSV/SFTP; secrets management</span></li></ul><p><span><strong>Data Analysis &amp; Reporting</strong></span></p><br><ul><li><span>Extract, analyze, and synthesize recruitment data from iCIMS ATS, Recruitment Report (Excel), and Start Hire Report (Excel) to produce comprehensive weekly, monthly, and quarterly reports</span></li><li><span>Develop and maintain dashboards and visualizations that provide real-time insights into recruitment performance metrics</span></li><li><span>Identify data trends, patterns, and anomalies to support data-driven decision-making across the talent acquisition function</span></li><li><span>Create ad-hoc reports and analyses in response to stakeholder requests and business needs</span></li></ul><p><span><strong>Recruitment Metrics Management</strong></span></p><br><ul><li><span><strong>Time to Fill Analysis</strong>: Calculate and report time to fill metrics with statistical rigor.</span></li><li><span><strong>Time to Respond Tracking</strong>: Monitor and report on candidate response times establishing benchmarks and identifying bottlenecks in the screening and communication process</span></li><li><span><strong>Interview to Offer Ratios</strong>: Track conversion rates at each stage of the hiring funnel to identify optimization opportunities</span></li><li><span><strong>Candidate Experience Measurement</strong>: Analyze candidate experience survey data, correlating feedback scores with process metrics to identify areas for improvement in the candidate journey</span></li></ul><p><span><strong>Employee Retention Analysis</strong></span></p><br><ul><li><span>Produce comprehensive monthly employee retention reports analyzing turnover rates, tenure patterns, and attrition trends across departments, roles, and demographics</span></li><li><span>Calculate and track key retention metrics including voluntary vs. involuntary turnover, regrettable vs. non-regrettable attrition, and early-tenure turnover.</span></li><li><span>Identify high-risk cohorts and early warning indicators of potential turnover through data pattern analysis</span></li><li><span>Correlate retention data with recruitment metrics to assess quality of hire and identify potential improvements in the selection process</span></li><li><span>Provide actionable insights to leadership on retention challenges and opportunities, including cost-of-turnover analysis for key roles</span></li></ul><p><span><strong>Process Optimization &amp; Insights</strong></span></p><br><ul><li><span>Conduct root cause analysis on recruitment challenges such as extended time to fill, low offer acceptance rates, or poor candidate experience scores</span></li><li><span>Collaborate with recruitment team members and hiring managers to understand data context and validate findings</span></li><li><span>Develop forecasting models to predict hiring timelines and resource needs based on historical data</span></li><li><span>Benchmark internal metrics against industry standards and recommend best practices</span></li></ul><p><span><strong>Data Quality &amp; System Management</strong></span></p><br><ul><li><span>Ensure data integrity across all recruitment tracking systems, implement quality control processes and regular audits</span></li><li><span>Identify gaps in current data collection methods and recommend improvements to capture more meaningful insights</span></li><li><span>Work with stakeholders to standardize data entry processes and definitions across the recruitment team</span></li><li><span>Serve as the subject matter expert on recruitment data sources and reporting capabilities</span></li></ul><p><span><strong>Stakeholder Communication</strong></span></p><br><ul><li><span>Present findings and recommendations to talent acquisition leadership and business stakeholders in clear, actionable formats</span></li><li><span>Translate complex data analyses into compelling narratives that drive strategic decisions</span></li><li><span>Partner with recruitment team members to ensure they understand and can leverage available data and reports</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 3 years of work experience in business, data or HR analytics partnered with a Bachelor degree in a relevant field such as Business Analytics, Data Science or Human Resources.</span></p><br><p><span>The candidate must have strong knowledge in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, complex formulas, data visualization) and experience with data visualization tools (Power BI, Tableau, or similar).</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<p><strong>General Ledger &amp; Financial Closing:</strong> Direct the full accounting cycle (AP, AR, payroll, fixed assets, GL reconciliations); execute timely month-end and year-end closings, trial balances, and financial schedules.<br><strong>Cost Accounting &amp; Inventory Control:</strong> Track manufacturing costs, direct material usage, labor allocations, and overhead absorption; perform regular physical-to-ERP inventory reconciliations, variance analyses, and scrap/wastage tracking.<br><strong>ERP Systems &amp; Tax Compliance:</strong> Operate ERP systems daily for transaction logging and cost center monitoring; guarantee total compliance with Jordanian tax regulations (Sales Tax/VAT, Income Tax, Withholding Tax) and Social Security filings.<br><strong>Audits &amp; Team Supervision:</strong> Guide and review the daily work of junior accountants; prepare schedules for internal/external audits and collaborate with factory operations, procurement, and warehouse teams to enforce internal controls.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Qualifications</strong><br>Experience: 6 to 8 years of progressive accounting experience, with substantial direct exposure to a manufacturing or industrial environment.<br>Education &amp; Credentials: Bachelor s degree in Accounting, Finance, or a related field; professional certifications (JCPA, CMA, or SOCPA) are an added advantage.<br>Technical Mastery: Expertise in manufacturing cost accounting, bill of materials (BOM), inventory valuation, general ledger management, ERP operation (SAP, Dynamics, Odoo, or local Tier-2/3 ERPs), and Jordanian tax laws.<br>Languages: Native-level command of Arabic; good professional working command of English.<br>Location/Mobility: Based in Jordan (accessible to Sahab Industrial City; inside Jordan candidates preferred).<br>Work Logistics: 5 working days per week; immediate to 30-day joining preference.</p>

<p>Upon completion of this assignment, the consultant will have delivered a comprehensive independent final evaluation of the project, including an inception report, draft and final evaluation reports, and a presentation of key findings. The evaluation will provide UN-Habitat, the Adaptation Fund Board, and national partners in Jordan and Lebanon with evidence-based conclusions, lessons learned, and strategic recommendations to inform future climate resilience and water management programming. Work Location Home based Expected duration 4 months (part time)</p><p>UN-Habitat is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. It supports Member States in the development of sustainable cities and human settlements through its normative and operational work at global, regional, national and local levels. By working at all levels and with relevant stakeholders and partners, UN-Habitat contributes to linking policy development and capacity-building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies and programs in human settlements in conformity with international practices and covenants. UN-Habitat also leads and coordinates the monitoring of and reporting on global progress on the implementation of the New Urban Agenda and Sustainable Development Goal (SDG) 11 of making cities and human settlements inclusive, safer, resilient and sustainable. Other global agreements support UN-Habitat s work including the Paris Agreement on Climate Change. The Conference of the Parties (COP) of the UN Framework Convention on Climate Change (UNFCCC) established and launched the Adaptation Fund (AF) in 2007. The fund is to finance concrete adoption projects and programmes in developing countries that are particularly vulnerable to adverse effects of climate change. The fund s projects and activities aim at building national and local adaptation capacities while reaching and engaging with the most vulnerable groups.</p><p><strong>Background:</strong> The project Increasing the Resilience of Displaced Persons and Host Communities to Climate Change-Related Water Challenges in Jordan and Lebanon , funded by the Adaptation Fund with a budget of USD 13,973,509, is led by the United Nations Human Settlements Programme (UN-Habitat) in partnership with ESCWA and UNICEF. As well as national governmental and municipal stakeholders, in addition to several implementing partners in Jordan and Lebanon; United Nations International Children s Emergency Fund (UNICEF), Jordan Hashemite Fund for Human Development (JOHUD), Jordan Hashemite Fund for Badia Development (HFDJB) (BADIA), Permaculture Research Institute (PRI), Yarmouk Water Company (YWC), LDK and Royal Scientific Society (RSS), Management of Resources &amp; Environmental Solutions (MORES) and United Nations Economic and Social Commission for Western Asia (ESCWA). The project addresses the compounded impacts of climate change and the Syrian refugees displacement crisis, focusing on water scarcity, urban resilience, and sustainable development. It promotes innovative water harvesting, wastewater reuse, and municipal planning to strengthen climate resilience among vulnerable communities. The project was launched in October 2021 and ends in October 2026.</p><p><strong>1. Objectives and Expected Accomplishments (outcomes) of the project</strong> The overall objective of the project is to increase the resilience of both displaced persons and host communities in Jordan and Lebanon to climate change-related water challenges, particularly challenges associated with water scarcity, climate-induced pressures, and population growth in vulnerable areas. The project aims to achieve this objective through four expected accomplishments:</p><p>A. Strengthened municipal and institutional capacities to assess, plan, and manage climate-related water risks through the development of climate-responsive territorial planning documents, including urban master plans and associated action or investment plans, in order to support municipal governments to manage urban risks and vulnerabilities in the context of climate change, especially water scarcity challenges, and urban (population) growth, including pressures associated with displacement.</p><p>B. Increased community awareness, ownership, and capacities to operate, maintain, and replicate sustainable water harvesting, supply, and reuse systems, aimed at strengthening the resilience of citizens (DPs and host communities) through improved awareness, and practical capacities to respond to climate change impacts on water resources.</p><p>C. Expanded access to efficient and climate-resilient water supply systems through innovative and replicable non-conventional water harvesting, greywater treatment, and wastewater reuse techniques, aimed at enhancing the adaptive capacity of the water sector by expanding unconventional water harvesting, and climate-resilient water supply and irrigation options appropriate to the local context.</p><p>D. Enhanced knowledge management, learning, and replication to document and share lessons learned and support the development of regional approaches for managing urban climate and water risks, including the development of regional urban risks and vulnerabilities management model in the context of climate change and urban (population) growth.</p><p>*Detailed expected outcomes, outputs, indicators, and targets for each component are presented in the project s Results Framework and will be provided to the evaluation team as part of the evaluation documentation package.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>An advanced university degree in environmental studies, climate change, water resources, sustainable development, or any related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. 7 years of professional experience in evaluation of major projects of multidisciplinary components. is required. Extensive demonstrated experience in monitoring and evaluation with ability to present credible findings derived from evidence and providing conclusions and recommendations supported by evidence of findings is required. The consultant must have access to both Jordan and Lebanon and be able to conduct field visits in both countries is required. Evaluation of climate change adaptation and/or water management projects and social-economic development is desired. Previous experience evaluating Adaptation Fund projects is considered is desired. Technical knowledge of climate change adaptation, especially water management and resilience, is desired. Knowledge and understanding of UN-Habitat mandate and its operations is desired.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></span></span><br><span><span><span>We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></span></span><br><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.</span></span></p><br><br><br><p><span><span><strong><u><span>Education Project Coordinator</span></u></strong><br><span>&nbsp;<br><strong>British Council Pay band:</strong> 4</span></span></span></p><br><br><p><span><span><span><strong><span>Location</span></strong><span>: Jordan</span></span></span></span></p><br><br><p><span><span><span><strong><span>Department:</span></strong><span>&nbsp;Higher Education and Science</span></span></span></span></p><br><br><p><span><span><span><strong><span>Contract type</span></strong><span>: 6months Fixed Term Contract (Maternity Cover)</span></span></span></span></p><br><br><p><span><span><span><strong><span>Closing Date</span></strong><span>: 26th July 2026</span></span></span></span></p><br><br><p><span><span><span><span><strong>Gross salary per month</strong> : JOR 645</span></span></span></span></p><br><br><br><p><span><span><strong><span>You must have the legal right to work in Jordan at the time of application.</span></strong></span></span></p><br><br><p><br><span><span><strong><span>There is no relocation or sponsorship support.</span></strong> </span></span></p><br><br><br><p><span><span><strong><span>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.&nbsp; This may not be appropriate for all roles but can be explored at interview.<br>&nbsp;</span></strong></span></span></p><br><br><p><br><span><span><strong><u><span>Role purpose</span></u></strong></span></span></p><br><br><br><p><span><span><span>Supports the programme team in the implementation of programmes and projects in compliance with British Council policies and procedures including financial admin, reporting and data collection, operational project delivery and managing relations with delivery partners.</span></span></span></p><br><br><br><p><span><span><strong><u><span>The Role</span></u></strong></span></span></p><br><br><br><p><span><span><span>This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). </span></span></span></p><br><br><p><span><span><span>CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions.</span></span></span></p><br><br><br><p><span><span><span>All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council’s grant in aid, through partnerships and external clients.</span></span></span></p><br><br><br><p><span><span><span>The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence. This framework is in line with Cabinet office functional standard for project delivery, FCDO Operating Framework and the Association for Project Management Body of Knowledge.</span></span></span></p><br><br><br><br><br><p><span><span><strong><u><span>Accountabilities/Responsibilities:</span></u></strong></span></span></p><br><br><br><p><span><span><strong><u><span>Managing self and others </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Holds vendors and suppliers to account for delivering services. </span></span></span></li><li><span><span><span>Has the ability to work independently and manage work load against project deadlines. </span></span></span></li></ul><br><p><span><span><strong><u><span>Financial Support</span></u></strong></span></span></p><br><br><br><ul><li><span><span><span>Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets. </span></span></span></li><li><span><span><span>Maintain clear and up-to-date records on all financial transactions as per audit requirements. </span></span></span></li><li><span><span><span>Ensure relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines. </span></span></span></li><li><span><span><span>Compliance to BC financial policies and procedures. </span></span></span></li></ul><br><p><span><span><strong><u><span>Project Management </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders. </span></span></span></li><li><span><span><span>Supports internal compliance such as due diligence, records management, data collection and storage. </span></span></span></li><li><span><span><span>Manages grants administration, selection &amp; evaluation and procurement processes. </span></span></span></li><li><span><span><span>Manages events-based components and trainings within a programme. </span></span></span></li><li><span><span><span>Supports the project / programme manager in implementing diversity mainstreaming action plans and contributes to it. </span></span></span></li></ul><br><p><span><span><strong><u><span>Relationship and Stakeholder Management </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Manages relationships with clients/partners/stakeholders at appropriate level. </span></span></span></li><li><span><span><span>Manages relationship with vendors and suppliers and holds them to account for delivering services. </span></span></span></li></ul><p><span><span><strong><u><span>Requirements of the role:</span></u></strong></span></span></p><br><br><br><p><span><span><strong><u><span>Minimum/Essential</span></u></strong></span></span></p><br><br><br><ul><li><span><span><span><span>Experience of working in a supporting role on programmes or projects.</span></span></span></span></li><li><span><span><span><span>Administrative and financial administration experience. </span></span></span></span></li><li><span><span><span><span>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management. </span></span></span></span></li></ul><br><p>A connected and trusted UK in a more connected and trusted world.</p><br><br><br><p><b>Equality , Diversity, and Inclusion&nbsp;(EDI) Statement</b></p><br><br><br><p>The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.&nbsp; We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.&nbsp; All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</p><br><br><br><p>The British Council is&nbsp;committed to safeguarding children, young people and adults who we work with.</p><br><br><br><p>We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.</p><br><br><br><p>Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</p><br><br><br><p>If you have any problems with your application please email askhr@britishcouncil.org</p><br><br><br><p>Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Sales Manager is responsible for leading and overseeing the sales team's activities to achieve and exceed revenue targets, drive business growth, and enhance customer relationships, develop and implement effective sales strategies, and mentor the sales team to ensure achieving their goals, and consistent improvement, playing a crucial role in expanding market presence, optimizing sales processes, and ensuring the team's success.<br> Lead, coach, and mentor the sales team to ensure high performance and continuous improvement, and to provide feedback.<br> • Develop and implement strategic sales plans and initiatives to achieve business growth and exceed revenue targets.<br> • Design and manage individual sales quotas, territories, and performance metrics to drive team success.<br> • Analyze team performance and identify areas for improvement, providing constructive feedback and corrective actions.<br> • Track and report on team progress, sales forecasts, and client engagement, using data to make informed decisions.<br> • Build and maintain strong relationships with key customers to understand their needs, ensure satisfaction, retention, and long-term partnerships.<br> • Collaborate with cross-functional teams (e.<br>g., marketing, product development) to align sales strategies and ensure seamless service delivery.<br> • Identify emerging markets, trends, and competitive activity, adapting sales strategies to maximize opportunities.<br> • Ensure the sales team utilizes the CRM system effectively, maintaining accurate and up-to-date account and sales information.<br> • Monitor sales activities, assess results, and recommend strategies to optimize sales processes and improve conversion rates.<br> • Conduct regular performance reviews, providing guidance and support to help team members meet or exceed their goals.<br> • Foster a positive and motivating environment that drives accountability, teamwork, and a result-driven culture.<br> • Attend industry events, seminars, and networking functions to stay informed about market trends and expand professional networks.<br> Attend vendors' events or seminars.<br> • Coordinate with senior management to align sales goals with organizational objectives and report on team performance regularly.<br> • Perform other assigned duties as required.<br> Class A Medical Insurance Annual Bonus Bachelor’s degree in software engineering, Business Administration, Marketing, or any related field.<br> A master’s degree or MBA is a plus.<br> Min 9 years of experience in Sales, Account Management, Customer Service, or related field.<br> • Advanced proficiency in CRM software to manage sales activities, track team performance, and maintain customer data.<br> • expertise in sales analytics, able to measure and assess the effectiveness of sales efforts and team performance.<br> • Proficient in sales forecasting techniques, providing accurate predictions for future revenue and sales trends.<br> • In-depth knowledge of digital sales tools and platforms, leveraging technology to drive sales and improve team efficiency.<br> • Expertise in social selling strategies to build relationships, expand networks, and engage potential clients via social media platforms.<br> • Strong proficiency in presentation software to create impactful sales presentations and communicate effectively with clients and teams.<br> • Ability to analyze competitor activity, market conditions, and emerging trends to adjust sales strategies and stay competitive.<br> • Knowledge of sales automation technologies to streamline sales processes and reduce administrative burdens.<br> • Familiarity with integrating digital marketing strategies into the sales process to enhance lead generation and conversion.<br> • Experience with e-commerce platforms and mobile sales technologies, ensuring alignment with modern sales practices.<br> • Strong team leadership skills, able to motivate, train, and provide ongoing support to sales representatives to achieve targets.<br> • Proven ability to manage sales reporting, generate insights, and adjust strategies based on performance data.<br></span> </div>

<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n <li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security\/loss prevention operations<\/strong><\/p>\n<ul>\n <li>Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<\/li>\n <li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n <li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n <li>Comply with applicable laws and safety regulations.<\/li>\n <li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n <li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n <li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n <li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n <li>Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n <li>Implements action plans to monitor and control risk.<\/li>\n <li>Monitors all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n <li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n <li>Oversees first aid program for guests and employees.<\/li>\n <li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n <li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n <li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n <li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n <li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<p><strong>Ensuring exceptional customer service<\/strong><\/p>\n<ul>\n <li>Meet quality standards and customer expectations on a daily basis.<\/li>\n <li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n <li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n <li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n <li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n <li>Develops liaison with local law enforcement and emergency services.<\/li>\n <li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n <li>Provides information to supervisors and co-workers by telephone, in written form, email, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br> <strong>Starting date:</strong> ASAP<br> <strong>Duration of contract:</strong> 7 months<br> <strong>Closing date for applications:</strong> 22 June 2026</p> <p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p> <p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <h4>Your mission</h4> <p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p> <p><strong>Mission 1: Strategy and steering</strong></p> <ul> <li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li> <li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li> </ul> <p><strong>Mission 2: Operational implementation</strong></p> <ul> <li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li> <li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li> <li>Responsibility 2.3: Ensure HI internal communication and ownership</li> <li>Responsibility 2.4: Contribute to fundraising efforts</li> <li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li> </ul> <p><strong>Mission 3: Standards and expertise</strong></p> <ul> <li>Contribute to raising the quality and internal ownership of HI advocacy work</li> <li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li> </ul> <p><strong>Mission 4: Communication</strong></p> <h4>Characteristics of the position</h4> <p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p> <h4>Requirements</h4> <h4>Your profile</h4> <ul> <li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li> <li>Experience: 5 years including 3 in emergency settings (field experience)</li> <li>Experience in context analysis, policy development in relation to principled humanitarian action</li> <li>Experience in advocacy work</li> <li>Experience in networking and active participation in conference or forum, including at high levels</li> <li>Fluent knowledge of Arabic is preferred</li> </ul> <h4>Benefits</h4> <h4>Conditions</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>7 months international contract starting from as soon as possible</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals</li> <li>Pension scheme</li> <li>Medical coverage with 50% of employee contribution</li> <li>Repatriation insurance paid by HI</li> <li>Salary from 2757 € gross per month upon experience</li> <li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li> <li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li> <li>Paid leaves: 25 days per year</li> <li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li> <li>Position: Unaccompanied</li> <li>Housing: Collective taken in charge by HI</li> <li>If you are resident in the country: local package</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br> <strong>Starting date:</strong> ASAP<br> <strong>Duration of contract:</strong> 7 months<br> <strong>Closing date for applications:</strong> 22 June 2026</p> <p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p> <p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <h4>Your mission</h4> <p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p> <p><strong>Mission 1: Strategy and steering</strong></p> <ul> <li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li> <li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li> </ul> <p><strong>Mission 2: Operational implementation</strong></p> <ul> <li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li> <li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li> <li>Responsibility 2.3: Ensure HI internal communication and ownership</li> <li>Responsibility 2.4: Contribute to fundraising efforts</li> <li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li> </ul> <p><strong>Mission 3: Standards and expertise</strong></p> <ul> <li>Contribute to raising the quality and internal ownership of HI advocacy work</li> <li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li> </ul> <p><strong>Mission 4: Communication</strong></p> <h4>Characteristics of the position</h4> <p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p> <h4>Requirements</h4> <h4>Your profile</h4> <ul> <li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li> <li>Experience: 5 years including 3 in emergency settings (field experience)</li> <li>Experience in context analysis, policy development in relation to principled humanitarian action</li> <li>Experience in advocacy work</li> <li>Experience in networking and active participation in conference or forum, including at high levels</li> <li>Fluent knowledge of Arabic is preferred</li> </ul> <h4>Benefits</h4> <h4>Conditions</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>7 months international contract starting from as soon as possible</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals</li> <li>Pension scheme</li> <li>Medical coverage with 50% of employee contribution</li> <li>Repatriation insurance paid by HI</li> <li>Salary from 2757 € gross per month upon experience</li> <li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li> <li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li> <li>Paid leaves: 25 days per year</li> <li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li> <li>Position: Unaccompanied</li> <li>Housing: Collective taken in charge by HI</li> <li>If you are resident in the country: local package</li> </ul></p><p></p>

<table border="0" cellpadding="0" cellspacing="0" width="678"> <tbody> <tr> <td colspan="2" > <p><strong>JOB TITLE: Field Officer/ Early learning center&nbsp;&nbsp; </strong></p> </td> </tr> <tr> <td > <p><strong>LOCATION: </strong>camps – Za’atari &amp; Azraq / Jordan</p> <p>Working hours: Full time</p> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>CHILD SAFEGUARDING: </strong>Level 3 – the responsibilities of the post require daily contact with children or young people.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>ROLE PURPOSE: </strong>The officer will be responsible for management of the early learning center including staff&nbsp; and contact to the parents with children 3 – 4 years enrolled in the kindergarten in Za’tri Camp, Azraq camp</p> </td> </tr> <tr> <td colspan="2" > <p><strong>SCOPE OF ROLE: </strong></p> <p><strong>Reports to: ELC’s project manager</strong></p> <p><strong>CStaff directly reporting to this post: </strong>8 Jordanian kindergarten teachers and approx. 12 – 20 assistants or volunteer.&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p> <p><strong>Support the delivery of effective management of a center for 350-450 children by:</strong></p> <ul> <li>Field officer for early learning center which rungs 5 day a week in 2 shift, one in the morning 9:00 – 11:30 and one shift 12:00 – 2:30 from Sunday through Thursday.</li> <li>Line-supervisor for the staff whom at the center: teachers, parents program facilitators and Syrian volunteers</li> <li>Responsible for insuring best practice of children’s enrolment, and attendance records.</li> <li>Follow up on the weekly Reporting in writing on the progress of the running of the Early learning center.</li> <li>Secure that the activities are in accordance with the SCJ activities and plans.</li> <li>Ensure a safe and child-friendly atmosphere within the center.</li> <li>Ensure that the child Safe Grading is implemented in the center</li> <li>Ensure a variety of structured games and activities for the children in the center.</li> <li>Establish a rotation system to promote the sharing of equipment and games between classes.</li> <li>Be a positive role model and demonstrate conflict-solving behaviors.</li> <li>Ensure that all games and equipment are accounted and stored securely at the end of the day.</li> <li>Follow up on the parent/teacher committees, and conduct regularly meetings with the committees including minutes taking in order to identify issues or problems for groups or specific children in the center.</li> <li>Screen for and monitor protection issues in the center and coordinate with child protection team for case referring.</li> <li>Working with PDQ staff in coordination in order to ensure the quality of the programme activities.</li> <li>Documenting in a timely manner, all progress challenges, and learning for future implementation</li> <li>Plan and initiate procurement for the center based on the needs.</li> <li>prepare the work plans for the center, reports and other project or management materials.</li> <li>Write Safety and Security Reports and keeping the incident database updated in cooperation with Safety and security team if needed.</li> <li>Keep posted the project manager and all centre’s Staff in the Field from time to time of changing safety and security situation all over country and camp (incidents). .</li> <li>Report and follow-up an incident when it is being reported with providing support to effected staff members.</li> <li>Participate in Representing Save the Children in relevant coordination mechanisms in&nbsp; Camps</li> <li>Coordination with Support departments.</li> <li>Conduct non-systematic activities and integrate parents into activities.</li> <li>Oversee all matters related to deliveries to children inside or outside center .</li> <li>Update and development of the existing programm at the center in coordination with project manager.</li> <li>Identify the problems and difficulties that may face at the centre in coordination with project manager.</li> <li>Other detailed tasks fall within the scope of the work.</li> <li>Provide the team technical support with all their needs to ensure the quality of work.</li> <li>Carry out the functions of planning and follow-up, monitoring and evaluation.</li> <li>Prepare and manage training programs to develop the capacities of the beneficiaries of the project by identifying needs in coordination with project manager.</li> <li>Produce progress reports, and any update on achievements, and challenges faced .</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p ><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p> <p ><strong>Accountability:</strong></p> <ul> <li>Takes responsibility for decision-making and efficient resource management, and holds the kindergarten staff accountable for delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li> <li><strong>Creates a managerial environment&nbsp;in order to enable and maintain Save the Children culture of child safeguarding, </strong>achieving results together with children and role modelling Save the Children values.</li> </ul> <p><strong>Ambition:</strong></p> <ul> <li>Sets ambitious and challenging goals for self and the kindergarten staff, takes responsibility for own personal development, and encourages the staff to do the same;</li> <li>Engages and motivates kindergarten staff including ( KG head teachers, Jordanian teachers, Syrian teachers assistants, and guards, and keep the team work spirit</li> <li>Secure and protect children in a safe learning environment</li> </ul> <p ><strong>Collaboration:</strong></p> <ul> <li>Builds and maintains effective relationships with team, colleagues, members, donors and partners;</li> <li>Values diversity as a source of competitive strength;</li> <li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li> </ul> <p><strong>Creativity:</strong></p> <ul> <li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li> </ul> <p><strong>Integrity:</strong></p> <ul> <li>Honesty, openness, and transparency;</li> <li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p> <p><strong>Essential: </strong></p> <ul> <li>Requires a pre-school teacher degree or related field.</li> <li>Substantial experience as a pre-school teacher, as manager of a kindergarten or equivalent and Training, facilitation and coaching skills</li> <li>Excellent communication and co-operation skills.</li> <li>good written and spoken English and Arabic skills.</li> <li>Good computer skills.</li> <li>Ability to work under pressure, multi-task and meet deadlines.</li> <li>Ability to work effectively as lead for a team.</li> <li>Ability and willingness to travel from Amman to camps.</li> </ul> <p><strong>Desirable:</strong></p> <ul> <li>At Least two years’ experience as manager of a preschool, kindergarten, elementary.&nbsp;</li> <li>Very good knowledge of safe environment and safety places for children.</li> </ul> <p><strong >** Qualified Males and Females are welcome to apply.</strong></p> </td> </tr> </tbody> </table>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><strong>The Manager – D&amp;T GRC </strong>plays a critical role in Digital &amp; Technology’s GRC department, to build and sustain trust in Aramex’s technology risk and control environment. This role leads assurance activities that give executives, the Board, and our auditors confidence that application, system, and ERP controls are operating effectively, and that when gaps arise, they are closed with rigor and accountability.</p><br><br> <p>The role is accountable for:</p><br><br> <ul> <li>Leading global Technology and Cyber audit engagements with statutory and internal auditors (including Big 4), ensuring prompt, accurate, and well-evidenced responses.</li> <li>Owning the end-to-end remediation lifecycle for audit findings - from root cause agreement through to validated closure.</li> <li>Building a sustainable, scalable audit coordination capability across a distributed, multi-regional team.</li> <li>Improving risk control maturity across the D&amp;T function through continuous improvement in methodology, tooling, and stakeholder capability.</li> </ul> <p>Acting as the interface between D&amp;T process owners and both internal and external audit functions.</p><br><br>Job Description <br><p>Customer:<br>•Serve as the interface between D&amp;T process owners and both internal and external audit functions, ensuring auditor queries are addressed promptly, accurately, and with well-organised evidence.<br>•Build trust with the Board, Audit Committee, and financial auditors through transparent reporting on the effectiveness of application, system, and ERP (SAP) controls and the status of open risk items.<br>•Trusted partner to D&amp;T process and system owners and business function leads globally; guide them through audit obligations without disrupting business-as-usual operations.<br>•Provide the CDTO and senior leadership with decision-ready GRC reporting: clear visibility of audit status, open observations, remediation progress, and residual risk exposure.<br>•Prepare and communicate audit calendars to enable effective planning and resource allocation across concurrent engagements.<br>•Support regional teams in responding to audit queries for global controls and interpretation of application of global controls to regional-level requirements, minimising duplication of regional effort across multiple simultaneous engagements.<br>•Communicate findings, root causes, and remediation recommendations with clarity and credibility, adapting depth and tone from technical process owners through to reporting for Excom and Audit Committee.<br>&nbsp;<br>People:<br>•Demonstrate leadership, mentoring junior staff, and assist in the development of the GRC team under Head of GRC. Build a high-performing function capable of managing complex, multi-region audit programs.<br>•Lead and influence across distributed, matrixed, multi-regional teams spanning multiple time zones and cultural contexts, fostering consistent standards of delivery.<br>•Develop and embed standardized methodologies, audit response templates, and best practices across D&amp;T. Build ITGC awareness and audit readiness across process owner communities.<br>&nbsp;<br>Operations:<br>•Lead planning and execution of global Technology, ITGC, and Cybersecurity audit engagements internally and via external support partner; develop and maintain audit calendars, manage scheduling conflicts, and coordinate evidence gathering, stakeholder access, and fieldwork logistics.<br>•Monitor audit progress against plan; maintain status dashboards covering open requests, fieldwork progress, and resource allocation; escalate delays or emerging risks promptly.<br>•Own the governance of open audit observations — including ITGC, ICFR, ERP (SAP), infrastructure, cloud, logical access, SoD, and cybersecurity — ensuring root causes are agreed, management responses are fit-for-purpose, and remediation is validated and formally closed.<br>•Track remediation actions, owners, and due dates; coordinate validation testing and close-out; report progress and residual risks to senior stakeholders and audit committees.<br>•Drive GRC tooling improvements and adoption for assurance function; identify systemic control weaknesses and lead root-cause remediation initiatives.<br>•Support control self-assessment (CSA) program development, and drive testing of Internal Controls as per the risk control matrix and maintain awareness of emerging risk domains including AI governance and cloud security.<br>&nbsp;<br>Financial Result:<br>•Ensure timely, accurate audit responses with proper classification of material and non-material risks, protecting the organization from audit qualification or adverse findings.<br>•Drive efficiency in audit delivery by reducing duplication, improving evidence of reuse, and shortening remediation cycles, minimizing the cost and disruption of audit activity across D&amp;T.<br>•Contribute to risk-informed GRC investment prioritization and support vendor/tooling decisions for the assurance function, ensuring value for money.</p><br><br>Job Requirements - Experience and Education <br><ul> <li>Bachelors in computer science, information technology, or related field.</li> <li>CISA required or strongly preferred</li> <li>Minimum 10-12 years in IT with proven experience (6-8 years) leading technology audit, ITGC assurance, or IT GRC in a global organisation; prior Big 4 or internal audit experience highly desirable.</li> <li>Proven track record managing statutory and internal audit engagements; hands-on ITGC experience across change management, logical access, computer operations, and SOX/ICFR controls.</li> <li>Experience auditing ERP environments, particularly SAP (Basis security, role-based access, Segregation of Duties).</li> <li>Demonstrated ability to coordinate audit and compliance activities across distributed, multi-regional teams and time zones.</li> <li>Strong command of IT governance and risk frameworks (COBIT, ITIL, ISO 27001:2022); knowledge of SOX, IT general controls.</li> <li>Excellent stakeholder management and communication skills — credible from process owners through to Board level.</li> <li>Fluency in Arabic and English (written and spoken).</li> <li>Industry acclaimed certifications: CISA / CISM /CISSP / CCSP/ LA or LI in ISO 27001:2022</li> <li>Experience with enterprise GRC platforms and audit management tooling.</li> <li>Candidates with experience in supporting / implementing SOC 2 Type II compliance will have added advantage.</li> <li>Cybersecurity audit exposure: cloud infrastructure, network and endpoint security, application and web security.</li> <li>Transformation portfolio management experience in complex matrix organizations; strong cross-cultural negotiation and conflict resolution skills.</li> <li>Awareness of AI governance frameworks and enterprise AI risk considerations</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Customer Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p> <p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p> <p><strong>___________________________________________________________________________________________</strong></p> <p><strong><u>General duties</u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Always respects and observes staff regulations and security rules</li> <li>Always professionally represent the ICRC</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p> <ul> <li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li> <li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li> <li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li> <li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li> <li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li> <li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li> <li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li> <li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li> <li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li> <li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li> <li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li> <li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li> <li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li> <li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li> <li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li> <li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li> <li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li> <li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li> <li>Undertakes archiving tasks in line with standard procedures.</li> <li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li> <li>Translates/interprets upon request for SYJ.</li> <li>Contributes to reporting and the collection of statistical data.</li> <li>Carries out administrative tasks relating to the follow-up of PFL activities.</li> <li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li> </ul> <p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p> <ul> <li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li> <li>Understands and supervises the Performance Management &amp; Development (PMD) activities for the assigned team.</li> <li>Makes sure that deadlines for the PMD cycle are met.</li> <li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li> <li>Organizes regular meetings with the Head of SYJ.</li> <li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li> <li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li> <li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li> </ul> <p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p> <ul> <li>University degree or equivalent in law, social science, international relations or related field.</li> <li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li> <li>Experience in RFL/tracing or Protection is a strong asset.</li> <li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li> <li>Staff management experience</li> <li>Ability to communicate empathically with affected populations.</li> <li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li> <li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li> <li>Proven technical skills in CRM and/or PROT 6 is an asset.</li> <li>Strong analytical abilities with a keen attention to detail.</li> <li>Case management and data management is a strong asset</li> </ul> <p><br> <strong><u>COMPETENCIES</u></strong></p> <ul> <li>PFL - policies, frameworks, guidelines and procedures</li> <li>Planning and Organizing</li> <li>Emotional Intelligence</li> <li>Coaching and mentoring</li> <li>Analytical thinking</li> <li>Humanitarian search methods and process</li> <li>Case Management in Protection</li> <li>Usage of Data in Protection</li> <li>Accountability to affected populations (Do no harm)</li> </ul> <p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: <strong>26^th August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26^th August 2026</strong></li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a resume in English will be considered.</li> <li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p> <p class="x_xmsonormal" ><b><span >Location:</span></b><span > Azraq - Jordan</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p> <p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >About the project</span></b></p> <p class="x_MsoNormal" ><span >As one of the world’s most water-scarce countries, Jordan is at a critical juncture, grappling with escalating climate-related disasters that pose a challenge to its humanitarian efforts, economic stability, and environmental integrity. Flash floods and heatwaves have emerged as two of Jordan’s major hazards, affecting water resources, agriculture, and livelihoods. Mercy Corps Jordan’s project, Tabeaa: Strengthening Climate Resilience in Jordanian Communities, is funded by the Z Zurich Foundation and the Swiss Agency for Development and Cooperation (SDC). The Tabeaa project works at both national and local community levels, driving systemic change through policy localization and DRR/CCA strategy enforcement at the national level, while supporting five communities across Jordan to build adaptive capacity at the local level. The project’s approach concentrates on three program systems: Community Empowerment, Policy Localization, and Private Sector Engagement.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Background and Rationale</span></b></p> <p class="x_MsoNormal" ><span >Azraq district, located in Jordan's eastern desert, is among the areas most severely affected by climate change. Rising temperatures and prolonged droughts are diminishing an already scarce rainfall, lowering groundwater levels, and accelerating desertification across the district.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >In 2025, as part of its inception phase, Tabeaa project conducted a community climate resilience assessment across its target communities including Azraq, to identify climate resilience gaps and inform effective intervention design. Findings for Azraq revealed gaps in indicators related to energy affordability. While fuel and electricity are mostly continuous, almost all households and many businesses face high energy costs for heating and cooling, especially vulnerable groups, alongside concerns about system reliability, and preparedness for future extreme events, these findings show an increased pressure on the already vulnerable community in Azraq. Building on these findings, Mercy Corps has partnered with JREEEF (Renewable Energy and Energy Efficiency Fund) to plan and implement an energy related intervention, as detailed below.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Intervention Design Overview</span></b></p> <p class="x_MsoNormal" ><span >Under Tabeaa's partnership with JREEEF, the intervention will be built around two complementary components, brought together for a more cohesive approach to energy resilience in Azraq. It will address energy affordability in the district through four key phases, each reinforcing the other.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The hard stream will deliver direct support to 40 households, installing solar water heaters by one of JREEEF’s trusted providers to reduce water heating costs, which will in turn lower beneficiary households' overall energy bills in Azraq.</span></p> <p class="x_MsoNormal" ><span >The soft stream will run alongside it and is what will make the hard stream accurate and sustainable. Fifteen youth participants, from local graduates of renewable energy engineering or other similar field of study, will be recruited and trained through a capacity building workshop covering assessment methodology, use of energy-based measuring devices, and data management. Once trained, the youth participants will collect data on the households level confirming which are genuinely most vulnerable against the agreed criteria and establishing each household's baseline energy and affordability. This baseline will give the intervention a reference point against which savings can later be measured once the solar water heater is installed.&nbsp; Training and engaging youth participants for this stream will serve two purposes, placing assessors in the field who understand the local context and can engage households effectively, and giving these young engineers a first practical application of their qualification with direct relevance to future employment in the sector.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The youth participants will then be engaged a second time in wider community awareness. Having already built trust with households during the assessment, they will lead two sessions in Azraq, one for households and one for small businesses, on energy-saving practices. This will extend the intervention's logic beyond direct support, building broader understanding of the behavioral changes needed to lower energy bills across households and businesses outside the 40 direct beneficiaries.</span></p> <p class="x_MsoNormal" ><span >In summary, the intervention will proceed through the following phases:</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase 1: A capacity building workshop will be implemented for 15 participants who studied renewable energy engineering, preparing them to conduct the household assessment in Phase 2 and awareness sessions in Phase 3.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase 2: The trained youth participants will conduct the household assessment, establishing each household's baseline energy affordability and confirming the list of households that will receive water heaters against a pre-set criteria.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase 3: Solar water heaters will be installed by JREEEF for the confirmed households, based on the Phase 2 assessment data. This phase falls outside the consultant's scope of work.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase 4: Two awareness sessions will be conducted by trained youth, one at household level and one for small businesses, focused on energy-saving practices and other relevant topics that support efficient energy use in Azraq.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Consultant Objectives</span></b></p> <p class="x_MsoNormal" ><span >Tabeaa project is seeking an Energy Expert Consultant to lead the intervention across three of the four phases. The consultant will be responsible for:</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishing the capacity building plan and material for the youth participants under Phase 1, preparing them to conduct the household assessment and the awareness sessions</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leading with the youth during collection of the baseline data and interpreting the assessment data generated in Phase 2, providing recommendations on eligible households which Phase 3 will be based on - solar water heater installation</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-leading and developing material for the two community awareness sessions in Phase 4 alongside the trained youth participants, targeting households and small businesses on energy-saving practices</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Documenting the intervention's process and findings across all phases that falls under the consultant scope</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Consultant Activities:</span></b></p> <p class="x_MsoNormal" ><span >Inception Phase</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attend a kick-off meeting with the Tabeaa focal point to align on scope, objectives, climate resilience findings, and Mercy Corps' accountability mechanisms (CARM)</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop an inception report, including a detailed workplan for the full consultancy period</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review relevant program documents and prior studies, and validate the proposed intervention design</span></p> <p class="x_MsoNormal" ><span >Phase 1: Youth Participants Capacity Building</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish the capacity building material and plan, covering curriculum and delivery method</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead recruitment of the 15 youth participants, covering eligibility and announcement</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct a minimum of three-day capacity building workshop sessions in Azraq, covering, but not limited to:</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Household utility assessment on energy consumption against the agreed criteria and use of the related measuring devices</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Energy efficiency and energy use in households</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Heatwave adaptation and low-cost cooling practices</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Energy–water nexus basics</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data collection processes and proper use of provided tools</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ethical considerations and data protection</span></p> <p class="x_MsoNormal" ><span >o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Any other areas the consultant and project team deem necessary</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct pre- and post-training evaluations to assess knowledge improvement of youth throughout the sessions</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate, facilitate, and oversee training logistics in collaboration with Mercy Corps</span></p> <p class="x_MsoNormal" ><span >Phase 2: Household-Level Assessment</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish the baseline data collection plan, data collection tools, tool training, covering methodology, eligibility criteria, data collection process, and outreach approach</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the youth participants during their in-person household visits, including but not limited to spot checks, to ensure data quality</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure data collection captures both quantitative and qualitative inputs of: energy consumption, appliance use, building conditions, and practices during heatwaves.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the data collection process and provide the necessary tools and measuring devices required</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead data entry, cleaning, and analysis, and review and validating datasets</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interpret the data and provide a detailed report with data analysis, including recommendations on eligible households, forming the technical basis for the Phase 3 installation</span></p> <p class="x_MsoNormal" ><span >Phase 4: Community Awareness Sessions</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop the awareness session material and prepare the youth participants to co-lead the sessions</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-deliver two awareness sessions in Azraq, one for households and one for small businesses, on energy-saving practices</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate, facilitate, and oversee session logistics in collaboration with Mercy Corps</span></p> <p class="x_MsoNormal" ><span >Reporting and Coordination (Across All Phases that fall under the consultant scope)</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile a final report summarizing assessment findings, training outcomes, awareness session results, and recommendations for future interventions</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in coordination meetings with the project team, sharing key findings as the intervention progresses</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and revise all deliverables based on feedback from Mercy Corps</span></p> <p class="x_MsoNormal" ><span >Other</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The consultant will be responsible for organizing their own logistics, including transportation and fuel, to be included in the financial proposal.</span></p> <p class="x_MsoNormal" ><span >Notes:</span></p> <p class="x_MsoNormal" ><span >* all logistics related to youth capacity building, awareness sessions, and data collection in terms of transportation, incentives or sessions - logistics and refreshments - will be covered by Mercy Corps.</span></p> <p class="x_MsoNormal" ><span >* the consultant will be responsible for providing any technical devices related to capacity building or assessment process.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mercy Corps will support facilitating access to communities and coordination with local stakeholders/authorities.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><span >The Consultant will deliver:</span></p> <p class="x_MsoNormal" ><span >1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Inception report with workplan</span></p> <p class="x_MsoNormal" ><span >2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capacity building material and curriculum for the youth participants in English and Arabic, reviewed according to MC feedback</span></p> <p class="x_MsoNormal" ><span >3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Household-level assessment plan and methodology</span></p> <p class="x_MsoNormal" ><span >4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cleaned and validated assessment dataset</span></p> <p class="x_MsoNormal" ><span >5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report with recommendations on eligible households based on Household-level assessment findings</span></p> <p class="x_MsoNormal" ><span >6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Awareness session material for households and small businesses in English and Arabic, reviewed according to MC feedback</span></p> <p class="x_MsoNormal" ><span >7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Final report covering: findings, outcomes, and recommendations across phases (1,2 and 4) including data and feedback collected after youth training (pre/post data) and awareness session participant feedback</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Timeframe / Duration:&nbsp;</span></b></p> <p class="x_MsoNormal" ><span >The consultancy is expected to begin last week of September/ first week of October and should be completed by 20 working days following award.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Application Requirements</span></b></p> <p class="x_MsoNormal" ><span >Interested applicants must submit their applications including the following:</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoListParagraph" ><b><span ><span >1-<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span >Consultant Experience and Qualifications</span></b></p> <p class="x_MsoListParagraph" ><span ><span >·<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Short cover letter summarizing relevant experience in:</span></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Energy efficiency / low-cost cooling in hot, arid contexts</span></li> <li class="x_MsoListParagraph" ><span >Related experience in similar interventions in Jordan or the Region</span></li> <li class="x_MsoListParagraph" ><span >CV</span></li> </ul> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoListParagraph" ><b><span ><span >2-<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span >Financial Offer</span></b></p> <p class="x_MsoNormal" ><span >Consultants must submit a lump-sum financial proposal in Jordanian Dinar (JOD), covering all costs related to the assignment measuring devices, cost of resources, travel expense, communication, and any data collection activities for phases (1,2 and 4). Mercy Corps will cover all other logistical supplies for the whole intervention related to youth training and awareness sessions.</span></p> <p class="x_MsoNormal" ><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoListParagraph" ><b><span ><span >3-<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span >References</span></b></p> <p class="x_MsoNormal" ><span >The consultant (s) to share the information of five Recent References including name, email, phone number, and address.&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Management and Reporting</span></b></p> <p class="x_MsoNormal" ><span >The consultant will work closely with: Tabeaa Project Team and JREEEF team.</span></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" ><b><span >Required Experience &amp; Skills</span></b></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 7–10 years of experience in energy, energy efficiency, environmental engineering, or related fields.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in small-scale energy / cooling solutions in hot and arid contexts.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in working with communities and local authorities in Jordan.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong skills in preparing simple, implementation-ready designs and BOQs.</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in Arabic and good English (written and spoken).</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience of data management and data collection</span></p> <p class="x_MsoNormal" ><span >•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in capacity building and training related to energy/energy affordability and awareness.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Diversity, Equity &amp; Inclusion</span></b></p> <p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.&nbsp;</span></p> <p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Safeguarding &amp; Ethics</span></b></p> <p class="x_MsoNormal" ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org ).</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Application:&nbsp;</span></b></p> <p class="x_MsoNormal" ><span >Interested consultant(s) must submit a technical proposal covering, but not limited to the following:</span></p> <ul type="disc"> <li class="x_MsoNormal" ><span >Consultant Experience and Qualifications&nbsp;</span></li> </ul> <ul type="disc"> <li> <ul type="circle"> <li class="x_MsoNormal" ><span >Short cover letter summarizing the applicants relevant experience, and ability to use relevant software such as (AutoCAD, IrriCAD ... etc.).</span></li> <li class="x_MsoNormal" ><span >Portfolio of relevant projects, including short project briefs with samples (drawings/maps/photos)</span></li> <li class="x_MsoNormal" ><span >Updated CVs</span></li> </ul> </li> </ul> <ul type="disc"> <li class="x_MsoNormal" ><span >Financial Offer: Applicants must provide details of the financial offer as a lump sum amount per phase (Phase 1 and Phase 2) and a fixed price per deliverable, consistent with the proposed work plan, and inclusive of all costs for resources, travel expense, communication, and data collection activities.</span></li> </ul> <p class="x_MsoNormal" ><u><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.&nbsp;</span></u><br> <span ><u>The selected applicant must be able to provide invoices through The National Electronic Invoicing System (Fawtara).</u></span></p> <ul type="disc"> <li class="x_MsoNormal" ><span >References: The applicant must share the information of <b>five </b>Recent References, including name, email, phone number, and address.</span></li> </ul> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Diversity, Equity &amp; Inclusion</span></b><br> <span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.&nbsp;</span></p> <p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b><br> <span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Safeguarding &amp; Ethics</span></b><br> <span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p> <p class="x_MsoNormal" ><span >&nbsp;As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Thursday 24 September, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above.</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for an Information Management Officer (IMO) to support our team in the occupied Palestinian territory (oPt): Position: Senior Information Management Officer (IMO) Site Management Cluster Contract duration : 9 months Starting Date : 24 August 2026 Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. At the same time, rising tensions and violence in the West Bank have severely impacted freedom of movement, livelihoods, and overall humanitarian conditions. In response, IMPACT Initiatives is implementing a range of activities to support a needs-based, evidence-driven humanitarian response. This includes multi-sectoral household assessments, displacement site mapping, and market assessments across Gaza to inform coordination, operational planning, and strategic decision-making. POSITION PROFILE Under the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An interest in humanitarian coordination and contextual developments in oPt is strongly preferred. RESPONSIBILITIES The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a Master's degree in relevant discipline (e.g. maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</li><li>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</li><li>Experience in the context of partnership building and consensual decision-making;</li><li>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</li><li>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</li><li>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</li><li>Ability to compile, triangulate and holistically analyse diverse and large datasets;</li><li>Experience with handling confidential and sensitive data and demonstrated;</li><li>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</li><li>Resilience, stress tolerance and ability to work under difficult conditions;</li><li>Fluently spoken and written English is mandatory. Arabic an asset;</li><li>Data capture and analysis :<ul><li>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</li><li>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</li><li>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</li><li>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</li></ul></li></ul>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p> <h4>Role responsibilities</h4> <p><strong>Test planning & test case design</strong><br> Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p> <ul> <li>Test plans</li> <li>Test cases</li> <li>Test scenarios</li> <li>Regression suites</li> <li>Edge-case validation scenarios</li> </ul> <p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p> <p><strong>Mobile application testing</strong><br> Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p> <ul> <li>Navigation flows</li> <li>Responsive layouts</li> <li>Platform-specific behaviors</li> <li>Offline behavior</li> <li>Push notifications</li> <li>Deep linking</li> <li>App lifecycle scenarios</li> </ul> <p>Test native, hybrid, and cross-platform mobile applications.</p> <p><strong>Web application testing</strong><br> Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p> <ul> <li>Desktop</li> <li>Tablet</li> <li>Mobile breakpoints</li> </ul> <p>Perform cross-browser testing on:</p> <ul> <li>Chrome</li> <li>Safari</li> <li>Firefox</li> <li>Edge</li> </ul> <p><strong>Content QA & CMS validation</strong><br> Review CMS-authored content and pages for:</p> <ul> <li>Content accuracy</li> <li>Formatting consistency</li> <li>Brand compliance</li> <li>Editorial standards</li> <li>Broken links</li> <li>Image/video rendering</li> <li>Metadata</li> <li>Alt text</li> <li>URL structures</li> </ul> <p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p> <p><strong>UI/UX validation</strong><br> Compare implemented screens and pages against Figma or approved design files. Identify and report:</p> <ul> <li>Spacing inconsistencies</li> <li>Typography mismatches</li> <li>Layout defects</li> <li>Responsive issues</li> <li>Visual alignment problems</li> </ul> <p>Ensure high visual and interaction quality across platforms.</p> <p><strong>Cross-device & cross-browser testing</strong><br> Validate functionality and appearance across multiple browsers and devices using:</p> <ul> <li>Physical devices</li> <li>Emulators/simulators</li> <li>Cloud testing platforms such as BrowserStack or Sauce Labs</li> </ul> <p>Verify responsive rendering and device-specific behaviors.</p> <p><strong>Accessibility testing</strong><br> Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p> <ul> <li>Keyboard navigation</li> <li>Color contrast</li> <li>Alt text</li> <li>Semantic structure</li> <li>Screen reader compatibility</li> <li>Focus states</li> </ul> <p>Use accessibility testing tools to identify and document issues.</p> <p><strong>Defect management</strong><br> Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p> <ul> <li>Reproduction steps</li> <li>Expected vs actual results</li> <li>Screenshots/videos</li> <li>Environment details</li> <li>Device/browser information</li> </ul> <p>Track defects through resolution, retesting, and closure.</p> <p><strong>Regression & release testing</strong><br> Execute regression test suites for every release cycle. Support:</p> <ul> <li>Smoke testing</li> <li>Sanity testing</li> <li>UAT validation</li> <li>Production verification</li> </ul> <p>Coordinate release sign-offs with stakeholders and project teams.</p> <p><strong>API & integration testing</strong><br> Perform basic API testing using Postman or similar tools. Validate:</p> <ul> <li>API responses</li> <li>Status codes</li> <li>Data integrity</li> <li>Error handling</li> <li>Backend integration behavior</li> </ul> <p><strong>Collaboration</strong><br> Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p> <ul> <li>Sprint planning</li> <li>Backlog refinement</li> <li>Daily standups</li> <li>Retrospectives</li> </ul> <p><strong>Continuous improvement</strong><br> Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p> <h4>Requirements</h4> <p>3–5 years of experience in software quality assurance and testing.</p> <p>Hands-on experience testing both mobile applications and web applications.</p> <p>Experience performing content QA on CMS-authored websites.</p> <p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p> <ul> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> </ul> <p>Experience working within Agile/Scrum delivery teams.</p> <h4>Core technical requirements</h4> <p><strong>Mobile testing</strong><br> Experience testing applications on:</p> <ul> <li>iOS</li> <li>Android</li> </ul> <p>Familiarity with:</p> <ul> <li>Native apps</li> <li>Flutter</li> <li>React Native</li> <li>Hybrid applications</li> </ul> <p>Experience using:</p> <ul> <li>Physical devices</li> <li>Simulators</li> <li>Emulators</li> </ul> <p>Understanding of mobile-specific behaviors such as:</p> <ul> <li>Permissions</li> <li>Notifications</li> <li>Deep links</li> <li>Offline states</li> <li>App lifecycle handling</li> </ul> <p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p> <p><strong>Web testing</strong><br> Strong experience with:</p> <ul> <li>Functional testing</li> <li>Regression testing</li> <li>Exploratory testing</li> <li>Cross-browser testing</li> <li>Responsive testing</li> </ul> <p>Familiarity with browser developer tools for:</p> <ul> <li>DOM inspection</li> <li>Console debugging</li> <li>Network analysis</li> </ul> <p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p> <p><strong>Content & CMS testing</strong><br> Experience validating:</p> <ul> <li>CMS-authored pages</li> <li>Metadata</li> <li>Alt text</li> <li>Structured URLs</li> <li>Structured data</li> <li>Media rendering</li> <li>Redirects</li> </ul> <p>Familiarity with multilingual and RTL content validation.</p> <p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p> <p><strong>Accessibility, quality & standards</strong><br> Working knowledge of WCAG 2.1 AA accessibility standards.</p> <p>Familiarity with accessibility tools such as:</p> <ul> <li>axe DevTools</li> <li>WAVE</li> <li>Lighthouse</li> </ul> <p>Understanding of:</p> <ul> <li>SEO fundamentals</li> <li>Metadata validation</li> <li>Canonical tags</li> <li>Structured data</li> </ul> <p>Awareness of Core Web Vitals and page performance behavior.</p> <p><strong>Tools & collaboration</strong><br> Experience with:</p> <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Zephyr</li> <li>TestRail</li> <li>Confluence</li> <li>SharePoint</li> <li>API testing using Postman or similar tools</li> <li>Basic Git knowledge for accessing documentation and test artifacts</li> </ul> <p>Strong written and verbal communication skills.</p> <h4>Nice to have</h4> <p>Experience with automation testing tools/frameworks such as:</p> <ul> <li>Selenium</li> <li>Cypress</li> <li>Playwright</li> <li>Appium</li> <li>XCUITest</li> <li>Espresso</li> </ul> <p>Familiarity with performance testing tools:</p> <ul> <li>JMeter</li> <li>k6</li> <li>Lighthouse</li> </ul> <p>Experience validating:</p> <ul> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Tealium</li> <li>Adobe Target implementations</li> </ul> <p>ISTQB or equivalent QA certification.</p> <p>Experience with CI/CD pipelines and automated test integrations.</p> <p>Arabic language reading ability for RTL content QA.</p> <h4>Soft skills</h4> <ul> <li>Exceptional attention to detail and visual accuracy</li> <li>Strong analytical and problem-solving abilities</li> <li>Clear and concise communication skills</li> <li>Ability to manage multiple testing workstreams and deadlines</li> <li>Structured and methodical approach to testing and documentation</li> <li>Strong collaboration and teamwork mindset</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p> <h4>Role responsibilities</h4> <p><strong>Test planning & test case design</strong><br> Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p> <ul> <li>Test plans</li> <li>Test cases</li> <li>Test scenarios</li> <li>Regression suites</li> <li>Edge-case validation scenarios</li> </ul> <p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p> <p><strong>Mobile application testing</strong><br> Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p> <ul> <li>Navigation flows</li> <li>Responsive layouts</li> <li>Platform-specific behaviors</li> <li>Offline behavior</li> <li>Push notifications</li> <li>Deep linking</li> <li>App lifecycle scenarios</li> </ul> <p>Test native, hybrid, and cross-platform mobile applications.</p> <p><strong>Web application testing</strong><br> Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p> <ul> <li>Desktop</li> <li>Tablet</li> <li>Mobile breakpoints</li> </ul> <p>Perform cross-browser testing on:</p> <ul> <li>Chrome</li> <li>Safari</li> <li>Firefox</li> <li>Edge</li> </ul> <p><strong>Content QA & CMS validation</strong><br> Review CMS-authored content and pages for:</p> <ul> <li>Content accuracy</li> <li>Formatting consistency</li> <li>Brand compliance</li> <li>Editorial standards</li> <li>Broken links</li> <li>Image/video rendering</li> <li>Metadata</li> <li>Alt text</li> <li>URL structures</li> </ul> <p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p> <p><strong>UI/UX validation</strong><br> Compare implemented screens and pages against Figma or approved design files. Identify and report:</p> <ul> <li>Spacing inconsistencies</li> <li>Typography mismatches</li> <li>Layout defects</li> <li>Responsive issues</li> <li>Visual alignment problems</li> </ul> <p>Ensure high visual and interaction quality across platforms.</p> <p><strong>Cross-device & cross-browser testing</strong><br> Validate functionality and appearance across multiple browsers and devices using:</p> <ul> <li>Physical devices</li> <li>Emulators/simulators</li> <li>Cloud testing platforms such as BrowserStack or Sauce Labs</li> </ul> <p>Verify responsive rendering and device-specific behaviors.</p> <p><strong>Accessibility testing</strong><br> Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p> <ul> <li>Keyboard navigation</li> <li>Color contrast</li> <li>Alt text</li> <li>Semantic structure</li> <li>Screen reader compatibility</li> <li>Focus states</li> </ul> <p>Use accessibility testing tools to identify and document issues.</p> <p><strong>Defect management</strong><br> Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p> <ul> <li>Reproduction steps</li> <li>Expected vs actual results</li> <li>Screenshots/videos</li> <li>Environment details</li> <li>Device/browser information</li> </ul> <p>Track defects through resolution, retesting, and closure.</p> <p><strong>Regression & release testing</strong><br> Execute regression test suites for every release cycle. Support:</p> <ul> <li>Smoke testing</li> <li>Sanity testing</li> <li>UAT validation</li> <li>Production verification</li> </ul> <p>Coordinate release sign-offs with stakeholders and project teams.</p> <p><strong>API & integration testing</strong><br> Perform basic API testing using Postman or similar tools. Validate:</p> <ul> <li>API responses</li> <li>Status codes</li> <li>Data integrity</li> <li>Error handling</li> <li>Backend integration behavior</li> </ul> <p><strong>Collaboration</strong><br> Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p> <ul> <li>Sprint planning</li> <li>Backlog refinement</li> <li>Daily standups</li> <li>Retrospectives</li> </ul> <p><strong>Continuous improvement</strong><br> Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p> <h4>Requirements</h4> <p>3–5 years of experience in software quality assurance and testing.</p> <p>Hands-on experience testing both mobile applications and web applications.</p> <p>Experience performing content QA on CMS-authored websites.</p> <p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p> <ul> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> </ul> <p>Experience working within Agile/Scrum delivery teams.</p> <h4>Core technical requirements</h4> <p><strong>Mobile testing</strong><br> Experience testing applications on:</p> <ul> <li>iOS</li> <li>Android</li> </ul> <p>Familiarity with:</p> <ul> <li>Native apps</li> <li>Flutter</li> <li>React Native</li> <li>Hybrid applications</li> </ul> <p>Experience using:</p> <ul> <li>Physical devices</li> <li>Simulators</li> <li>Emulators</li> </ul> <p>Understanding of mobile-specific behaviors such as:</p> <ul> <li>Permissions</li> <li>Notifications</li> <li>Deep links</li> <li>Offline states</li> <li>App lifecycle handling</li> </ul> <p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p> <p><strong>Web testing</strong><br> Strong experience with:</p> <ul> <li>Functional testing</li> <li>Regression testing</li> <li>Exploratory testing</li> <li>Cross-browser testing</li> <li>Responsive testing</li> </ul> <p>Familiarity with browser developer tools for:</p> <ul> <li>DOM inspection</li> <li>Console debugging</li> <li>Network analysis</li> </ul> <p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p> <p><strong>Content & CMS testing</strong><br> Experience validating:</p> <ul> <li>CMS-authored pages</li> <li>Metadata</li> <li>Alt text</li> <li>Structured URLs</li> <li>Structured data</li> <li>Media rendering</li> <li>Redirects</li> </ul> <p>Familiarity with multilingual and RTL content validation.</p> <p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p> <p><strong>Accessibility, quality & standards</strong><br> Working knowledge of WCAG 2.1 AA accessibility standards.</p> <p>Familiarity with accessibility tools such as:</p> <ul> <li>axe DevTools</li> <li>WAVE</li> <li>Lighthouse</li> </ul> <p>Understanding of:</p> <ul> <li>SEO fundamentals</li> <li>Metadata validation</li> <li>Canonical tags</li> <li>Structured data</li> </ul> <p>Awareness of Core Web Vitals and page performance behavior.</p> <p><strong>Tools & collaboration</strong><br> Experience with:</p> <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Zephyr</li> <li>TestRail</li> <li>Confluence</li> <li>SharePoint</li> <li>API testing using Postman or similar tools</li> <li>Basic Git knowledge for accessing documentation and test artifacts</li> </ul> <p>Strong written and verbal communication skills.</p> <h4>Nice to have</h4> <p>Experience with automation testing tools/frameworks such as:</p> <ul> <li>Selenium</li> <li>Cypress</li> <li>Playwright</li> <li>Appium</li> <li>XCUITest</li> <li>Espresso</li> </ul> <p>Familiarity with performance testing tools:</p> <ul> <li>JMeter</li> <li>k6</li> <li>Lighthouse</li> </ul> <p>Experience validating:</p> <ul> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Tealium</li> <li>Adobe Target implementations</li> </ul> <p>ISTQB or equivalent QA certification.</p> <p>Experience with CI/CD pipelines and automated test integrations.</p> <p>Arabic language reading ability for RTL content QA.</p> <h4>Soft skills</h4> <ul> <li>Exceptional attention to detail and visual accuracy</li> <li>Strong analytical and problem-solving abilities</li> <li>Clear and concise communication skills</li> <li>Ability to manage multiple testing workstreams and deadlines</li> <li>Structured and methodical approach to testing and documentation</li> <li>Strong collaboration and teamwork mindset</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>