Retail Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Roles:</strong></p><ul><li><p>Perform credit stress tests as required by regulatory bodies in order to measure the impact of assumed credit loss on the bank performance and CAR.</p></li><li><p>Analyze the local regulations and Basel guidelines related to Credit risks, and assist in the management of implementation as required by the local regulators.</p></li><li><p>Assist in developing and implementation of Credit risk definitions and policies.</p></li><li><p>Enhance awareness of credit risk management requirements across the Bank through training sessions and documented material.</p></li><li><p>Monitor frequency and seriousness of breaches i.e. warning signals and significant increases in Credit Risk exposure &amp; related parameters on a monthly basis.</p></li><li><p>Perform regular review of the Bank s Credit risk (Corporate &amp; Retail) exposure and recommend actions to mitigate risk.</p></li><li><p>Prepare all Credit (Corporate &amp; Retail) reports to be raised to Country Risk Manager and Senior Management.</p></li><li><p>Assist in testing and implementing Credit Scoring / Credit Rating Models</p></li><li><p>Assist in reviewing the Credit Granting Criteria and Processes for New and Existing Product s programs and Services i.e. <i>retail products</i>.</p></li></ul><p><strong>Job Requirements:</strong></p><p><strong>Education:</strong></p><ul><li><p>Degree in Banking or any related field from a recognized University.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>7 years experience in credit consumer risk with a leading international Bank.</p></li></ul><p><strong>Competencies:</strong></p><ul><li><p>Fluent in Arabic &amp; English</p></li><li><p>Solid understanding of the banking business</p></li><li><p>Advanced mathematical, analytical, PC skills.</p></li><li><p>Proven ability to interact effectively with senior management.</p></li><li><p>Good communication, presentation and interpersonal skills</p></li><li><p>Solid knowledge of lending practices, tools, &amp; Basel II requirements &amp; of Banking related regulations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong></p><ul><li><p>Degree in Banking or any related field from a recognized University.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>7 years experience in credit consumer risk with a leading international Bank.</p></li></ul><p><strong>Competencies:</strong></p><ul><li><p>Fluent in Arabic &amp; English</p></li><li><p>Solid understanding of the banking business</p></li><li><p>Advanced mathematical, analytical, PC skills.</p></li><li><p>Proven ability to interact effectively with senior management.</p></li><li><p>Good communication, presentation and interpersonal skills</p></li><li><p>Solid knowledge of lending practices, tools, &amp; Basel II requirements &amp; of Banking related regulations.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>COO (Chief Operating Officer) Open Confidential - A leading company in Jordan (Retail / Electronics) Jordan Retail/Electronics, Our client, A leading company in Jordan (Retail / Electronics), is looking for COO Chief Operating Officer to be based in Amman Jordan and reports to CEO ChiefOperation Manager is responsible for the day-to-day management of the showrooms and after sales services in accordance with overall company policy. The main focus of the Operation Manager's job is to improve the commercial performance of the showrooms by increasing its turnover and maximizing profitability. Achieving performance objectives will require action in one of the main areas of retail activity: showroom operations; human resources (staff training); finance; customer care; logistics; information technology; and administration. Major parts of the job include managing staff, finding new ways to improve sales, and meeting customer demand. Retail management involves dealing with customers, merchandising the shop floor, managing staff, analyzing figures, admin and forward planning.</p><p>Principal Duties and Responsibilities:</p><p>Key Tasks:</p><ul><li>Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).</li><li>Plan, forecast, report on sales, costs and business performance, according to company requirements.</li><li>Implement advertising and promotional strategy and activities.</li><li>Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.</li><li>Implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.</li><li>Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.</li><li>Manage costs and overheads, and all factors affecting the profitable performance of the shop.</li><li>Manage delivery and maintenance activities and staff competence in these areas, so as to maximize and sustain customer satisfaction.</li><li>Manage, maintain and report as necessary all merchandise and non-merchandise stock.</li><li>Manage upkeep and condition of all equipment, fixtures and fabric of shop premises.</li><li>Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.</li><li>Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments .</li><li>Manage and maintain effectiveness of IT and other essential in-store systems.</li><li>Attend meetings and contribute to company strategy and policy-making as required.</li><li>Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.</li></ul><p>Other Important Tasks:</p><ul><li>Managing and motivating a team to increase sales and ensure efficiency;</li><li>Managing stock levels and making key decisions about stock control;</li><li>Analyzing sales figures and forecasting future sales volumes to maximize profits;</li><li>Analyzing and interpreting trends to facilitate planning;</li><li>Using information technology to record sales figures and for data analysis and forward planning;</li><li>Dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development;</li><li>Ensuring standards for quality, customer service and health and safety are met;</li><li>Resolving health and safety, legal and security issues;</li><li>Responding to customer complaints and comments;</li><li>Implementing special promotions, displays and events;</li><li>Attending Management meetings;</li><li>Updating colleagues on business performance, new initiatives and other pertinent issues;</li><li>Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;</li><li>Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;</li><li>Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;</li><li>Dealing with all departments, as and when required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive experience in operations management, with a proven track record of leading and improving large-scale operations.</li><li>Strong leadership and team management skills, with experience in managing cross-functional teams.</li><li>Excellent problem-solving, decision-making, and strategic thinking abilities.</li><li>Exceptional communication skills, both written and verbal.</li><li>Strong financial acumen with experience managing budgets and financial performance.</li><li>In-depth knowledge of industry trends, best practices, and regulatory requirements.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment</li></ul><p>Education Bachelor s degree in Business Administration or Operations Management, or a related field (MBA or similar advanced degree preferred</p><p>Years &amp; Specifications of Experience Minimum of 15 years of experience in Administration as Chief Operation Manager role</p><p>Languages Fluent in English and Arabic is essential, both written and spoken.</p><p>Knowledge, Skills, Abilities (Competencies) Required</p><p></p></section>

<p>Operational Administration Manager Open Confidential - A leading Retail Company in Jordan Jordan Retail, Our Client, A leading Retail Company in Jordan, is looking for Operational Administration Manager to be based in Amman Jordan and reports to CEO This is a broad, strategic administration leadership role rather than a traditional office administration position. It combines Facilities Management, Security, HSE, ISO Compliance, Fleet Management, Procurement, Government Relations, and Operational Administration under one department, making it well suited to an experienced operations or administration leader. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Administration Manager Retail - Jordan) EMAIL_ADDRESS-impact.jo Key Responsibilities</p><ul><li>Security Management</li><li>Oversee all company security operations.</li><li>Manage security personnel.</li><li>Supervise CCTV and control room operations.</li><li>Implement access control procedures.</li><li>Manage incident reporting and investigations.</li><li>Prevent losses and protect company assets.</li><li>Health, Safety &amp; Environment (HSE)</li><li>Lead the HSE function across the organization.</li><li>Ensure compliance with occupational safety regulations.</li><li>Coordinate with Civil Defence and environmental authorities.</li><li>Develop emergency response procedures.</li><li>ISO Management Systems</li><li>Lead implementation and maintenance of applicable ISO standards.</li><li>Maintain documentation.</li><li>Conduct internal audits.</li><li>Follow up corrective actions.</li><li>Coordinate external certification audits.</li><li>Drive continuous improvement.</li><li>Transportation Management</li><li>Manage outsourced employee transportation providers.</li><li>Monitor routes, schedules, safety, costs, and service quality.</li><li>Evaluate contractor performance.</li><li>Fleet Management</li><li>Supervise company drivers.</li><li>Manage company vehicles.</li><li>Monitor:</li><li>Fuel consumption</li><li>Preventive maintenance</li><li>Licensing</li><li>Insurance</li><li>Traffic violations</li><li>Accident reporting</li><li>Driver attendance and assignments.</li><li>Facility &amp; Cleaning Services</li><li>Manage outsourced cleaning contractors.</li><li>Ensure cleanliness across:</li><li>Stores</li><li>Offices</li><li>Warehouses</li><li>Other company facilities</li><li>Monitor staffing levels and service quality.</li><li>Administrative Procurement</li><li>Manage purchasing and distribution of:</li><li>Office supplies</li><li>Stationery</li><li>Furniture</li><li>Uniforms</li><li>Safety equipment</li><li>Other administrative materials</li><li>Ensure compliance with procurement procedures and budgets.</li><li>Government Relations</li><li>Maintain relationships with:</li><li>Government departments</li><li>Municipalities</li><li>Civil Defence</li><li>Police</li><li>Security authorities</li><li>Coordinate permits, inspections, licences, and official correspondence.</li><li>Administration Leadership</li><li>Manage administration budgets.</li><li>Supervise vendors and contracts.</li><li>Lead administration staff.</li><li>Prepare management reports.</li><li>Drive cost-control initiatives.</li><li>Perform additional assignments requested by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Core Competencies</p><ul><li>Extensive administration management experience, ideally in retail or multi-site operations.</li><li>Strong leadership and people management skills.</li><li>Expertise in corporate security and asset protection.</li><li>Solid HSE management knowledge.</li><li>Practical experience with ISO management systems and audits.</li><li>Experience managing outsourced service providers.</li><li>Fleet and transportation management experience.</li><li>Vendor and contract management capabilities.</li><li>Government liaison and regulatory compliance experience.</li><li>Budget management and cost optimization skills.</li><li>Excellent planning, organization, negotiation, and problem-solving abilities.</li></ul><p>Ideal Candidate Profile</p><p>The strongest candidate would likely have:</p><ul><li>8 12+ years of progressive administration or facilities management experience.</li><li>Experience managing multiple locations (stores, warehouses, or branches).</li><li>Proven leadership of multidisciplinary teams (security, transport, facilities, HSE, administration).</li><li>Experience working with external contractors and government authorities.</li><li>A track record of improving operational efficiency while maintaining compliance and controlling costs.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading Company in Jordan Jordan Retail, Our Client , A leading Company in Jordan , is looking for CEO s Executive Assistant Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (CEO s Executive Assistant - Jordan ) EMAIL_ADDRESS-impact.jo</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA in Business Administration or relevant field .</li><li>Previous Experience as Executive Assistant or Office Manager</li><li>Strong Organizational and time management skills.</li><li>Excellent communications skills in both Arabic and English.</li><li>Good knowledge of Microsoft Office (Excel, PowerPoint , Word , Outlook)</li><li>The ability to manage meetings , calendars , travel arrangements and confidential information.</li><li>A proactive mindset and the ability to do multitasks efficiently.</li><li>Confidently managing multiple priorities with discretion .</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><p><b>System &amp; Infrastructure Support</b>:</p><ul><li>Troubleshoot, diagnose, and resolve all application, user and system issues.</li><li>Ensure high performance of Retail systems across Head Office and all sites.</li><li>Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).</li></ul><p>&nbsp;</p><p><b>User &amp; Client Support</b>:</p><ul><li>Liaise with users at Head Office and fuel stations to resolve technical issues.</li><li>Provide training and guidance to users on system functionalities as required.</li><li>Work closely with vendors and external support teams for any third-party system issues.</li></ul><p><br></p><p><b>Required Skills &amp; Qualifications:</b></p><p><b>Technical Expertise</b>:</p><ul><li>background in <b>infrastructure support</b> (networking, servers, storage, cloud, security).</li><li>Familiarity with <b>POS systems</b>, <b>bank terminals, </b>etc.</li><li>Experience of Implement, test, configure, troubleshooting and supporting application.</li><li>Experience in Providing technical support to end-user as per IT related issues</li><li>Experience in Writing queries and manage MS SQL and writing scripts.</li><li>Good understanding of Web Services, API and IP based protocols</li><li>Knowledge of networking protocols, firewalls, VPNs, and other network management tools.</li></ul><p>&nbsp;</p><p><br></p><p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Experience</b>:</p><ul><li>Minimum <b>3+ years</b> of experience in IT support roles.</li><li>Experience working with <b>retail systems</b> or similar environments with distributed sites.</li></ul><p><br></p><p><b>Personal Attributes</b>:</p><ul><li>Strong leadership qualities with the ability to motivate and develop a high-performing support team.</li><li>Able to manage high-pressure situations and lead incident responses.</li><li>Self-motivated, detail-oriented, and able to work independently when required.</li></ul><p><br></p><p><b><span></span>Other Considerations:</b></p><ul><li>Ability to work in an on-call &amp; shift rotation, if necessary, to provide after-hours support.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Senior Fortinet Security Engineer with hands-on experience in FortiGate, FortiAnalyzer, and FortiManager to support security compliance implementation across multiple retail outlets.<br> The role involves centralized firewall management, monitoring, troubleshooting, and supporting enterprise security operations.<br> Key Responsibilities: Deploy, configure, and manage FortiGate Firewalls Configure and manage FortiAnalyzer for monitoring and reporting Manage centralized firewall administration using FortiManager Implement firewall policies, VPNs, security profiles, and access controls Perform troubleshooting and resolve network/security incidents Support compliance rollout and security standardization activities Coordinate with infrastructure and project teams during implementations Maintain documentation, reports, and operational procedures Minimum 6 years of hands-on experience with Fortinet Security solutions including FortiGate, FortiAnalyzer, and FortiManager.<br> Strong hands-on experience with FortiGate Firewalls Strong experience with FortiAnalyzer Mid-to-strong level experience with FortiManager Good understanding of enterprise network security Experience with firewall HA, policy management, VPNs, and logging Strong troubleshooting and implementation skills Experience in retail or enterprise environments is preferred Preferred Certifications: Fortinet NSE Certifications are highly preferred</span> </div>

<p>Senior Procurement Officer (Supervisor) Confidential - A leading company in Jordan (Retail / Electronics) Jordan Retail, Our client, A leading company in Jordan (Retail / Electronics), is looking for Senior Procurement Officer (Supervisor) to be based in Amman Jordan and reports to Procurement Manager Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Senior Procurement Officer (Supervisor) - Retail /Electronics- Jordan ) EMAIL_ADDRESS-impact.jo The Senior Procurement Officer (Supervisor) will develop and Implement Procurement strategy within specified categories and establish performance for each, managing the interface with suppliers. Senior Procurement Officer will lead the development of appropriate relationships with key partners. Senior Procurement Officer engage and gain buy in from key stakeholders in developing and implementing category strategy. In addition, responsible for running the purchasing in an efficient manner and contribute to achieve the profitable growth of Store.</p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Fixed and Intangible Assets:</li><li>Keep the company's equipment s and assets in good condition.</li><li>Follow the hygiene and safety rules of the store and local authorities.</li><li>Keep Ensure sufficient supply of consumer goods.</li><li>Human Resources:</li><li>Motivate and empower staff and redress their requirements periodically.</li><li>Train the staff &amp; prepare succession planning for potential candidates and high performers.</li><li>Schedule staff's working hours and delegate appropriate responsibilities and monitor their appearance (uniforms, badges, cleanliness, and attendance record).</li><li>Report immediately to the superior or concerned Reporting Manager, of any incidents/irregularities that could affect the operation of store.</li><li>Provide guidance and education to employees on procurement policies and procedures.</li><li>Communicate effectively with management, coworkers and store staff.</li><li>Monitor feedback to improve product mix and manpower planning.</li><li>check the number of promoters of each supplier</li><li>Merchandise:</li><li>Ensure to have an appropriate &amp; adequate assortment of items in terms of quantity, quality and price range.</li><li>Ensure that the best purchasing terms are obtained from supplier in terms of purchasing price, rebate and terms of payment.</li><li>Plan and negotiate promotions frequently in order to get best deals.</li><li>Study and check the competitor's price level frequently and take the appropriate decision.</li><li>Control stock carefully and adjust accordingly by monitoring purchase order and sales.</li><li>Control the supplier s manpower that performs the role of merchandises/promoters.</li><li>Build strong relationships with vendors.</li><li>Specifying market requirements for current and future products by conducting market research supported by on-going visits to vendors, and exhibitions. Correspondence with all local suppliers, and setting the deals with them. Getting new agencies/vendors. Setting deals with suppliers/vendors. Ordering, &amp; purchasing, &amp; Merchandising (Offers, Shelf Arrangement, Shelf Leasing, and Promotional Items. To maintain reference files of catalogs and literature, gather information on new products, and study new procedures which might be applicable to Extra line of business. Check the display of supplier s podiums in all branches and the location of each item. Check the display of each department in all branches. Follow up the sales with showroom managers. Make transfer between branches Follow up the display of items of all branches</li><li>Finance:</li><li>Utilize the stores available budget and prepare the monthly report.</li><li>Check the gross margin and monitor the shrinkage by inventory.</li><li>Follow and make sure that all the rebates are paid.</li><li>Ensure the stock level is according to the budget.</li><li>Agreement Payment Minus P.Os Marketing Contributions Supplier s stock</li><li>Supply Chain :</li><li>Requesting purchasing orders</li><li>Requesting minus</li><li>Information &amp; Communication:</li><li>Report any action that might interfere with proper functioning of the company.</li><li>Insure the circulation of information within the hierarch.</li><li>Report any information that might affect the result of the company.</li><li>Communicate social information that can affect the activities and/or image of the company.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Supply Chain, Logistics, Accounting, or related field.</li><li>4 - 7 years of procurement experience, preferably in retail, electronics, appliances, IT, or FMCG.</li><li>Strong supplier negotiation and follow-up skills.</li><li>Good knowledge of purchase orders, quotations, contracts, and logistics documentation.</li><li>Strong Excel and ERP/system experience.</li><li>Good English communication skills.</li><li>Organized, detail-oriented, and able to work under pressure.</li></ul><p>Preferred</p><ul><li>Experience in consumer electronics or retail procurement.</li><li>Vendor management with international brands.</li><li>Knowledge of import procedures, warranties, and after-sales coordination</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job description</p><p>The Showroom Sales Representative plays a vital role in creating an exceptional in-store experience by welcoming customers, understanding their preferences, and providing expert guidance in selecting fragrances. This role is responsible for maximizing sales performance, strengthening customer relationships, and ensuring the showroom consistently reflects the brand’s premium image and standards of excellence.</p><p>Skills</p><ul><li>Strong passion for fragrances, luxury retail, and customer engagement.</li><li>Ability to identify customer needs and deliver tailored product recommendations.</li><li>Exceptional sales, negotiation, and relationship-building skills.</li><li>A team player with a proactive and positive attitude.</li><li>Strong problem-solving abilities and resilience in high-demand situations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong passion for fragrances, luxury retail, and customer engagement.</li><li>Ability to identify customer needs and deliver tailored product recommendations.</li><li>Exceptional sales, negotiation, and relationship-building skills.</li><li>A team player with a proactive and positive attitude.</li><li>Strong problem-solving abilities and resilience in high-demand situations.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br></p><p>Mangonel is seeking a structured and performance-oriented Operations Manager to ensure seamless production,</p><p>supply chain efficiency, and retail operations excellence.</p><p>This role is critical in supporting our expansion and maintaining the premium quality our customers expect.</p><p>What You’ll Be Driving:</p><p>• Oversee end-to-end order management and fulfillment operations.</p><p>• Manage inventory, warehousing, and distribution processes.</p><p>• Supervise shipping partners and monitor service performance (SLAs).</p><p>• Optimize operational costs and efficiency.</p><p>• Support scalability for B2C and future B2B growth.</p><p>What We’re Looking For:</p><p>• 6+ years of operations experience in beauty, fragrance, FMCG, or high-volume fulfillment environments.</p><p>• Strong supply chain and inventory management expertise.</p><p>• Experience in multi-branch or e-commerce operations is preferred.</p><p>• Fluency in Arabic and English.</p><p>Job Conditions:</p><p>• Work Location: Amman</p><p>• Working Hours 9h</p><p>• Days Off: one day</p><p>How to Apply:</p><p>Interested candidates are requested to send their updated CV to: mangonel.jo gmail.com</p><p>Please mention “Operations Manager” in the email subject line.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Education &amp; Experience</p><p>• Bachelor’s degree in business administration, Industrial Engineering, Supply Chain, or a</p><p>related field.</p><p>• Minimum 4+ years of experience in operations management within fragrance,</p><p>cosmetics, beauty, FMCG, or personal care industries.</p><p>• Strong knowledge of inventory management, production planning, and logistics.</p><p>• Experience managing multi-channel operations (retail + e-commerce + social</p><p>commerce).</p><p>Soft Skills</p><p>• Strong leadership and team management skills.</p><p>• Excellent organizational and problem-solving abilities.</p><p>• High attention to detail and process orientation.</p><p>• Strong communication skills in Arabic and English.</p><p>• Ability to work under pressure in a fast-paced retail and production environment.</p><p>Tools (Preferred)</p><p>• ERP/Inventory systems (Odoo, SAP Business One, Zoho, etc.)</p><p>• Excel/Google Sheets (dashboards, stock planning)</p><p>• Order management tools / e-commerce platforms (Shopify, WooCommerce, etc.)</p><p>• Courier platforms and delivery tracking tools</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Category Manager - Grocery | MAF Retail | Head Office Jordan<br><strong>ROLE SUMMARY</strong><br>Category Manager - Grocery is responsible for coordinating with buyers as well as supporting purchases for MAF Retail. The role holder is also responsible for assisting with selection and examining products that get to store shelves, in catalogues, and online.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement effective strategies for sourcing goods and maintaining desired stock levels.</li><li>Research and review new products to meet company's goals.</li><li>Prepare and review purchase details of orders and deliveries.</li><li>Research and suggest new suppliers with long-term cost savings or quality improvement.</li><li>Implement methods to reduce shortages and overstocking through analysis of data and prepare control strategies.</li><li>Engage in souring the best quality products for competitive prices aligned with the organisation’s objectives.</li><li>Manage the issuances of tenders and RFQs to the market in coordination with the relevant business users within MAF Retail.</li><li>Implement negotiation strategies to secure profitable deals.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Supply Chain Management, Logistics or Business Administration .</li><li>5 – 7 years in similar position .</li><li>Strong business communication and presentation skills .</li><li>Strong team player and time management skills .</li><li>Aptitude in decision-making and working with numbers .</li><li>Proficient in Microsoft Excel Suite .</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p>About the location: Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p><p>About the Role Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><p>What You Will Do</p><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><p>What You Bring</p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p>Schedule &amp; Hours</p><p>Full time Job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Commercial Manager - Beauty | MAF Retail | Head Office Jordan<br><strong>ROLE SUMMARY</strong><br>The Manager Commercial &amp; Operations is fully accountable for the end-to-end performance, profitability, and growth of the Myli Health &amp; Beauty business across all channels, including physical stores, e-commerce, and digital platforms. The role owns P&amp;L, strategy, execution, and expansion, ensuring seamless alignment between commercial, operational, omni-channel, and&nbsp;<span>customer experience</span>&nbsp;pillars.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Oversee the complete business cycle across commercial, operations, e-commerce, and&nbsp;<span>customer experience</span>.</li><li>Lead&nbsp;<span>business development</span>, expansion initiatives, and omni-channel growth strategies (new stores, digital initiatives, and market opportunities).</li><li>Define and deliver annual and multi-year business strategies aligned with the Country Head and group objectives.</li><li>Establish competitive assortment, pricing, and omni-channel&nbsp;<span>merchandising strategies</span>.</li><li>Ensure merchandising and store teams apply agreed concepts, planograms, and assortment structures consistently across stores and e-commerce platforms.</li><li>Oversee day-to-day operational performance across all stores and digital platforms, ensuring compliance with SOPs, health, safety, hygiene, and service standards.</li><li>Ensure seamless coordination between commercial, operational, and omni-channel execution.</li><li>Oversee the local implementation of corporate standards while adapting to market needs.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business, Management, or related field (required)</li><li>8+ years progressive leadership experience, with 5+ years in&nbsp;<span>retail management</span>, preferably in Health &amp; Beauty</li><li>Experience in Beauty (cosmetics field) is a must</li><li>Proven experience managing full P&amp;L and leading complex, cross-functional operations including&nbsp;<span>omni-channel retail</span>&nbsp;and e-commerce</li><li>Demonstrated success in business growth, transformation, and expansion initiatives</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><p><strong>System &amp; Infrastructure Support</strong>:</p><ul><li><p>Troubleshoot, diagnose, and resolve all application, user and system issues.</p></li><li><p>Ensure high performance of Retail systems across Head Office and all sites.</p></li><li><p>Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).</p></li></ul><br><p><strong>User &amp; Client Support</strong>:</p><ul><li><p>Liaise with users at Head Office and fuel stations to resolve technical issues.</p></li><li><p>Provide training and guidance to users on system functionalities as required.</p></li><li><p>Work closely with vendors and external support teams for any third-party system issues.</p></li></ul><br><p><strong>Required Skills &amp; Qualifications:</strong></p><p><strong>Technical Expertise</strong>:</p><ul><li><p>background in <strong>infrastructure support</strong> (networking, servers, storage, cloud, security).</p></li><li><p>Familiarity with <strong>POS systems</strong>, <strong>bank terminals, </strong>etc.</p></li><li><p>Experience of Implement, test, configure, troubleshooting and supporting application.</p></li><li><p>Experience in Providing technical support to end-user as per IT related issues</p></li><li><p>Experience in Writing queries and manage MS SQL and writing scripts.</p></li><li><p>Good understanding of Web Services, API and IP based protocols</p></li><li><p>Knowledge of networking protocols, firewalls, VPNs, and other network management tools.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Minimum <strong>3+ years</strong> of experience in IT support roles.</p></li><li><p>Experience working with <strong>retail systems</strong> or similar environments with distributed sites.</p></li><li><p>Ability to work in an on-call &amp; shift rotation, if necessary, to provide after-hours support.</p></li></ul><p></p></section>

<p class="isSelectedEnd">• Visit assigned retail outlets daily according to the schedule.</p> <p class="isSelectedEnd">• Conduct in-store audits for Ferrero and competitor products.</p> <p class="isSelectedEnd">• Collect and submit market and product information daily.</p> <p class="isSelectedEnd">• Visit a minimum of 20 stores per day and take photos in all visited stores.</p> <p class="isSelectedEnd">• Report competitor activities, including promotions and new product launches.</p> <p class="isSelectedEnd">• Identify and report any potential non-compliant Ferrero products in the market.</p> <p class="isSelectedEnd">• Track and report Ferrero marketing activities.</p> <p class="isSelectedEnd">• Maintain regular communication with the MIS Department, Luxembourg office, and External Supervisor.</p> <p class="isSelectedEnd">• Escalate any unusual in-store situations or issues.</p> <p>• Support ad hoc requests, such as sample purchases, store visits, and photo collection.</p>

<p><h4>Description</h4> <p>We are looking for a Senior Fortinet Security Engineer with hands-on experience in FortiGate, FortiAnalyzer, and FortiManager to support security compliance implementation across multiple retail outlets. The role involves centralized firewall management, monitoring, troubleshooting, and supporting enterprise security operations.</p> <h4>Key Responsibilities:</h4> <ul> <li>Deploy, configure, and manage FortiGate Firewalls</li> <li>Configure and manage FortiAnalyzer for monitoring and reporting</li> <li>Manage centralized firewall administration using FortiManager</li> <li>Implement firewall policies, VPNs, security profiles, and access controls</li> <li>Perform troubleshooting and resolve network/security incidents</li> <li>Support compliance rollout and security standardization activities</li> <li>Coordinate with infrastructure and project teams during implementations</li> <li>Maintain documentation, reports, and operational procedures</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum 6 years of hands-on experience with Fortinet Security solutions including FortiGate, FortiAnalyzer, and FortiManager</li> <li>Strong hands-on experience with FortiGate Firewalls</li> <li>Strong experience with FortiAnalyzer</li> <li>Mid-to-strong level experience with FortiManager</li> <li>Good understanding of enterprise network security</li> <li>Experience with firewall HA, policy management, VPNs, and logging</li> <li>Strong troubleshooting and implementation skills</li> <li>Experience in retail or enterprise environments is preferred</li> </ul> <h4>Preferred Certifications:</h4> <p>Fortinet NSE Certifications are highly preferred</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a General Manager with extensive leadership and management experience to oversee the complete administration of the company. This role involves supervising all departments and operational activities, working on performance development, increasing sales, improving profitability, and achieving the company's strategic goals.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum of 8 years of management experience.</li><li>At least 3 years in a leadership role such as General Manager, Operations Manager, or equivalent.</li><li>Strong leadership skills and proven ability to manage teams and achieve results.</li><li>Experience in managing operations, sales, and customer service.</li><li>High capability in planning, decision-making, and problem-solving.</li><li>Proficiency in utilizing modern management systems and technology.</li><li>Experience in e-commerce, retail, or logistics services is preferred.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><br></div><div> </div> <div> <div>Job Department </div> <div>Human Resources Department</div> </div> <div> <div>Job Type </div> <div>Full time</div> </div> <div> <div>Desired Educational Level </div> <div>Bachelor</div> </div> <div> <div>Responsibilities </div> <div> <p>* dentify and pursue new business opportunities, partnerships, and revenue streams.<br>* Build and maintain strong relationships with industry stakeholders, brands, providers, and corporate clients.<br>* Draft, review, negotiate, and manage commercial agreements, MOUs, and service contracts.<br>* Prepare professional business proposals, presentations, and partnership offers tailored to client requirements.<br>* Lead business development initiatives from prospecting through contract execution.<br>* Conduct market research and competitor analysis to identify growth opportunities.<br>* Coordinate with internal teams to ensure successful delivery of projects and partnership commitments.<br>* Support the recruitment, screening, and onboarding of trainees for fashion and jewelry-related programs.<br>* Develop and maintain talent pipelines through educational institutions, training centers, and industry networks.<br>* Monitor project performance and prepare business reports, forecasts, and recommendations for management.</p> </div> </div> <div> <div><b>Qualifications </b></div> <div> <p>* Bachelor s degree in Business Administration, Marketing, Human Resources, Law, or a related field.<br>* Proven experience in business development, partnership management, or commercial operations.<br>* Strong knowledge of contract drafting, contract negotiation, and commercial documentation.<br>* Demonstrated experience in proposal writing and preparing professional business presentations.<br>* Experience in recruitment, talent acquisition, or trainee placement programs is highly desirable.<br>* Familiarity with the fashion, luxury retail, jewelry, or related industries is an advantage.<br>* Excellent communication, negotiation, and stakeholder management skills.<br>* Strong organizational skills with the ability to manage multiple projects simultaneously.<br>* Proficiency in Microsoft Office and business communication tools.<br>* Fluent in English; Arabic proficiency is preferred.</p> </div> </div> <div> <div>Requirements </div> <div> <p>* Well-connected within fashion, luxury retail, jewelry, training, or education sectors.<br>* Commercially minded with strong relationship-building capabilities.<br>* Able to represent the organization professionally in meetings, negotiations, and industry events.<br>* Results-oriented with a proven track record of securing partnerships and business opportunities.</p> </div> </div> <div> <div><br></div></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and oversee Retail and Corporate Credit Services operations. Manage credit documentation, facility booking, disbursements, collateral management, and credit administration activities. Ensure all credit facilities are processed in accordance with approved terms and conditions. Monitor compliance with internal credit policies, procedures, and regulatory requirements. Drive process improvement initiatives to enhance efficiency and service quality. Coordinate with Credit Risk, Business, Legal, and Operations teams to ensure seamless credit execution. Oversee credit control activities and ensure proper maintenance of credit records and documentation. Identify operational risks and implement appropriate controls and mitigation measures. Prepare management reports and provide recommendations to senior management. Lead, mentor, and develop credit services teams.</p><p>Credit Operations Management</p><p>Credit Administration &amp; Documentation</p><p>Risk &amp; Control Awareness</p><p>Regulatory Compliance</p><p>Process Improvement</p><p>Leadership &amp; Team Management</p><p>Problem Solving &amp; Decision Making</p><p>Stakeholder Management</p><p>Stakeholder Engagement</p><p>Leadership Skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Lead and oversee Retail and Corporate Credit Services operations. Manage credit documentation, facility booking, disbursements, collateral management, and credit administration activities. Ensure all credit facilities are processed in accordance with approved terms and conditions. Monitor compliance with internal credit policies, procedures, and regulatory requirements. Drive process improvement initiatives to enhance efficiency and service quality. Coordinate with Credit Risk, Business, Legal, and Operations teams to ensure seamless credit execution. Oversee credit control activities and ensure proper maintenance of credit records and documentation. Identify operational risks and implement appropriate controls and mitigation measures. Prepare management reports and provide recommendations to senior management. Lead, mentor, and develop credit services teams.</p><p>Credit Operations Management</p><p>Credit Administration &amp; Documentation</p><p>Risk &amp; Control Awareness</p><p>Regulatory Compliance</p><p>Process Improvement</p><p>Leadership &amp; Team Management</p><p>Problem Solving &amp; Decision Making</p><p>Stakeholder Management</p><p>Stakeholder Engagement</p><p>Leadership Skills</p><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p><strong>Team leadership & beauty advisor management</strong><br> Supervise, coach, and motivate a team of Beauty Advisors to achieve individual and store performance goals.<br> Conduct regular performance reviews, provide feedback, and implement development plans.<br> Train new and existing team members on product knowledge, selling techniques, customer service standards, and company policies.<br> Create and manage staff schedules to ensure adequate coverage and operational efficiency.<br> Foster a positive, collaborative, and high-performing team culture.</p> <p><strong>Customer experience</strong><br> Ensure every customer receives exceptional service and personalized beauty consultations.<br> Resolve customer concerns and escalations professionally and promptly.<br> Monitor customer satisfaction levels and implement actions to enhance the overall shopping experience.<br> Lead by example in delivering outstanding customer engagement and service excellence.</p> <p><strong>Sales & KPI management</strong><br> Drive store sales performance and achievement of revenue targets.<br> Monitor and analyze key performance indicators (KPIs), including:</p> <ul> <li>Sales revenue</li> <li>Conversion rate</li> <li>Average transaction value (ATV)</li> <li>Units per transaction (UPT)</li> <li>Customer retention and loyalty program performance</li> <li>Individual team member sales performance</li> </ul> <p>Develop and execute action plans to improve sales results and KPI performance.<br> Identify opportunities for upselling, cross-selling, and promotional activities.</p> <p><strong>Store operations</strong><br> Oversee all day-to-day store operations to ensure smooth and efficient functioning.<br> Ensure compliance with company policies, procedures, and operational standards.<br> Manage inventory levels, stock replenishment, stock counts, and loss prevention initiatives.<br> Maintain visual merchandising standards and ensure store presentation aligns with brand guidelines.<br> Coordinate receiving, transfers, and inventory accuracy activities.</p> <p><strong>Business performance & reporting</strong><br> Prepare and review daily, weekly, and monthly performance reports.<br> Analyze sales trends, customer feedback, and operational metrics to identify opportunities for improvement.<br> Support store management in implementing business strategies and operational initiatives.<br> Monitor expenses and contribute to achieving profitability objectives.</p> <h4>What you’ll need to succeed</h4> <ul> <li>2–5 years of retail supervisory or leadership experience, preferably within beauty, cosmetics, skincare, or luxury retail.</li> <li>Proven experience managing sales teams and driving KPI performance.</li> <li>Strong leadership, coaching, and team development skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in POS systems, inventory management, and retail reporting tools.</li> <li>Flexible availability, including evenings, weekends, and holidays as required.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><br><p>Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><br><p><b>What You Bring</b></p><br><br><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>