Sales Manager Jobs in Jordan
651 Jobs Found
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<span>Job Title
<br>Business Development Manager<br><br>Job Scope
<br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities
<br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br>
<p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations. </span></p><br><br><br>Preferred Qualifications
<br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education
<br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience
<br><p>5-10 years of experience in business development, sales, or account management.</p><br>
<p>#LI-SK</p><br><br><br><br>
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<span>The Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects.<br> The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue recognition, and project execution.<br> Responsibilities: Customer Success & Communication Act as the main coordination point for customer updates across active Zain Group and OpCo projects.<br> Ensure regular communication with clients on project status, risks, dependencies, and next steps.<br> Improve customer experience by proactively addressing issues before escalation.<br> Order-to-Cash Governance Track the full project lifecycle from PO issuance to delivery, acceptance, invoicing, and collection.<br> Follow up on pending POs, SOFs, delivery milestones, acceptance certificates, invoices, and payment status.<br> Coordinate with Sales, Delivery, Finance, Legal, Procurement, and Business Units to remove blockers.<br> Project Delivery Follow-up Monitor project progress with delivery teams and ensure timelines are updated and communicated.<br> Highlight delivery delays, pending actions, risks, and dependencies to the account owner and BU leaders.<br> Maintain a clear project tracker covering status, owner, timeline, commercial value, and next action.<br> Escalation Management Identify issues early and escalate internally when support is needed from BU, Finance, Legal, or senior management.<br> Ensure escalations are documented, followed up, and closed with clear ownership.<br> Revenue Recognition Support Support timely revenue recognition by ensuring project milestones, acceptance documents, and invoicing requirements are completed.<br> Work closely with Finance and Delivery teams to minimize delays in billing and collection.<br> Reporting & Governance Prepare weekly project status reports covering delivery, commercial, financial, and customer success updates.<br> Support monthly governance reviews with Zain Group and OpCos.<br> Maintain dashboards for pipeline-to-delivery, order-to-cash, pending approvals, and escalations.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 5+ years of experience in customer success, project coordination, account management, PMO, or delivery governance.<br> Strong understanding of AI, ICT, cloud, cybersecurity, managed services, and digital transformation projects.<br> Experience managing enterprise customers and internal cross-functional teams.<br> Strong follow-up, communication, reporting, and escalation management skills.<br> Ability to work with senior stakeholders across Sales, Delivery, Finance, Legal, Procurement, and Business Units.<br> Experience working with telecom operators or enterprise technology customers.<br> Knowledge of order-to-cash, project acceptance, invoicing, and revenue recognition processes.<br> Bachelor’s degree in Business Administration, IT, Management, or a related field PMP, ITIL, or customer success certification is a plus.<br></span> </div>
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<p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>
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<p><b>Job Description Summary</b></p><br><br>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value & Access (V&A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.<br><p><b>Job Description</b></p><br><br><p><b>Act as the primary Field Excellence interface for the TA / function</b></p><br><br><ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value & Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul><br><p><b>Own field execution design choices for the TA / function</b></p><br><br><ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining: <ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value & Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul><p><b>Shape and steer Go-To-Market field models</b></p><br><br><ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation – ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM & field system owners for implementation support</li></ul><p><b>Steer field KPIs and effectiveness metrics</b></p><br><br><ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs & V&A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&A field data and derive performance, metrics insights & shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul><p><b>Shape and steer Field incentives models</b></p><br><br><ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results. Manage field incentives operations </li><li>Prepare individual quotas from the national target based on territory potential <br>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics </li><li>Partner with CRM & field system owners for implementation support</li></ul><p><b>Manage territory design and alignment operations</b></p><br><br><ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul><p><b>Operates and manages the country CRM (Customer Relationship Management) platforms</b></p><br><br><ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance). </li></ul><br><p><b>ICE deployment orchestration</b></p><br><br><ul><li>Design & execute customer journeys across channels, integrating CRM, SFMC, & rep-triggered tools</li></ul><p><b>Content activation & Channel orchestration (including OMC-OCE/customer experience journeys)</b></p><br><br><ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling – use of SFMC (orchestration, iCVA usage), aligned with Int’l OC teams based on ICE framework</li><li>Overseen tagging, FUSE uploading and MLR processes and ensure standards of execution</li><li>Ensure content is activated on SFMC and ready to be used on field technological platforms</li><li>Provide customer journey insight to continuously improve customer engagement</li><li>Support multichannel engagement orchestration with Access accounts (e.g. RTE, etc.)</li><li>Support in activating 'not promo' contents (developed by V&A) across diff channels for payers & accounts</li><li>Enable patients and payers multichannel insights, incl enabling Access Field to provide and capture reimbursement pathway insights (regional/country V&A field inputs), and enable analysis and reporting.</li></ul><p><b>One-Brand-Plan rhythm & orchestration</b></p><br><br><ul><li>Ensure process (strategy is realized) happens and orchestrated locally</li><li>Co-define execution metrics and KPIs</li></ul><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model<br> </div>
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<p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for a </span><strong>Marketing Strategist Manager</strong><span> to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Marketing Strategist Manager helps lead the company's marketing function by developing strategies that align with company goals, revenue targets, and growth priorities. This role identifies market opportunities through customer, competitor, industry, and performance analysis, and ensures strategic alignment across all Marketing units. The Marketing Strategist Manager serves as the primary strategic advisor on marketing direction and is responsible for improving campaign effectiveness, lead quality, conversion rates, and marketing return on investment. The role ensures that a data-driven, growth-oriented mindset is embedded across all marketing operations.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><ul>
<li><span>Create and implement marketing and communication strategies to support business objectives. </span></li>
<li><span>Conduct and analyze market research and company insights to forecast trends and customer needs. </span></li>
<li><span>Provide strategic recommendations to the marketing and communications team. </span></li>
<li><span>Oversee project plans, including timelines and budgets, ensuring projects are delivered on schedule. </span></li>
<li><span>Collaborate with cross-functional teams to optimize campaigns and content. </span></li>
<li><span>Monitor key performance indicators (KPIs) for marketing efforts and adjust strategies accordingly. </span></li>
<li><span>Maintain alignment of marketing strategies with company branding and messaging. </span></li>
<li><span>Develop and lead the brand initiation and go-to-market strategy for newly added entities, ensuring clear positioning, launch readiness, and alignment with the Head of Marketing’s direction. </span></li>
</ul><p><strong>Qualifications: </strong></p><br><ul>
<li><span>Bachelor’s degree in marketing, Communications, Business, or a related field. </span></li>
<li><span>Advanced degrees or certifications in marketing or strategic management are not necessarily required but are considered a plus. </span></li>
</ul><p><strong>Years of Experience: </strong></p><br><p><span>5 – 7 years of relevant experience in marketing strategy, market research, or communications roles. </span></p><br><p><span>Experience in leadership or project management within the marketing. </span></p><br><p><strong>Competencies / Behavioral Requirements: </strong></p><br><ul>
<li><span>Fluency in English is a must. </span></li>
<li><span>Strong analytical thinking and problem-solving skills. </span></li>
<li><span>Creative mindset with data-driven decision-making ability. </span></li>
<li><span>Excellent leadership and team collaboration skills. </span></li>
<li><span>Strong attention to detail and ability to manage multiple projects simultaneously. </span></li>
<li><span>Effective communication skills </span></li>
<li><span>Adaptability and resilience in a fast-paced environment. </span></li>
</ul><p><strong>Technical Requirements </strong></p><br><ul>
<li><span>Proficiency in market research tools and customer relationship management (CRM) software. </span></li>
<li><span>Familiarity with content management systems and digital marketing platforms. </span></li>
<li><span>Proficient in excel and PowerPoint </span></li>
<li><span>Ability to analyze data using analytical and reporting tools. </span></li>
<li><span>Knowledge of marketing technology and analytics platforms. </span></li>
</ul><p><span>What we offer: </span></p><br><p><span>Comprehensive health insurance </span></p><br><p><span>Competitive compensation package </span></p><br><p><span>Prime central location </span></p><br><p><span>Discounts on food, beverages, and wellness services </span></p><br><p><span>Continuous learning and development opportunities </span></p><br><p><span>A dynamic, inclusive, and supportive work environment </span></p><br><p><span>A workplace led by Gen Z and Millennials </span></p><br><p><span>Employment type: </span></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><span>Working days: </span></p><br><p><span>Monday to Friday</span></p><br><p><span>6th day: Based on need, managed fairly based on priorities and urgency </span></p><br><p><span>Ready to make your mark? </span></p><br><p><span>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at wuduh.zenats.com </span></p><br><p><span>Stay connected </span></p><br><p><span>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </span></p><br><p><span>You can find us on: </span></p><br><p><span>LinkedIn </span></p><br><p><span>Instagram </span></p><br><p><span>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</span></p><br>
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<span>Purpose of the Job
<br></span><p>The Regional Freight & Commercial Manager is responsible for driving profitable freight growth and commercial performance across Jordan, Iraq, Kurdistan, Palestine, and Turkey. The role will lead the development and execution of freight product strategies, sales growth initiatives, pricing governance, operational excellence, customer acquisition, and key account management while ensuring alignment with regional and global freight objectives.</p><br><br>
<p>The incumbent will act as the subject matter expert for Air Freight, Ocean Freight, Land Freight, Project Logistics, and Supply Chain solutions, partnering with Country Managers, Commercial Teams, and Operations to maximize revenue, profitability, customer satisfaction, and market share across the cluster</p><br><br>Job Description
<br><p> Commercial & Business Development</p><br><br>
<p>• Develop and execute the regional freight growth strategy across all assigned countries.<br>• Drive revenue, gross profit, and volume growth for Air, Ocean, and Land Freight products.<br>• Partner with Country Managers and Commercial Teams to achieve freight sales targets and business objectives.<br>• Identify new business opportunities, market segments, and trade lanes to expand regional freight revenue.<br>• Support strategic customer acquisition, retention, and development initiatives.<br>• Lead commercial negotiations with key customers and strategic accounts.<br>• Participate in major customer presentations, tenders, and contract negotiations.<br>• Develop customized logistics and freight solutions based on customer requirements.<br>• Monitor market trends, competitor activities, and industry developments to identify growth opportunities.<br>• Lead cross-selling initiatives between Freight, Express, Supply Chain, and E-commerce products.<br>• Support countries in recovering lost business and expanding existing customer portfolios.</p><br><br>
<p> Customer & Key Account Management</p><br><br>
<p>• Build and maintain strong relationships with strategic and high-value customers.<br>• Act as the regional escalation point for major customer concerns and service issues.<br>• Conduct regular customer visits across the region.<br>• Ensure customer requirements are translated into operationally feasible and profitable solutions.<br>• Review customer profitability and implement improvement plans where required.<br>• Support stations in resolving claims, disputes, service failures, and performance-related issues.<br>• Drive customer satisfaction and retention through proactive engagement.</p><br><br>
<p> Pricing & Procurement</p><br><br>
<p>• Develop regional pricing strategies aligned with market conditions and profitability objectives.<br>• Approve strategic pricing, special rates, and commercial exceptions within delegated authority.<br>• Lead procurement negotiations with airlines, shipping lines, trucking companies, consolidators, and logistics partners.<br>• Secure competitive rates and capacity agreements across key trade lanes.<br>• Monitor freight margins and implement corrective actions where necessary.<br>• Support RFQs, tenders, bids, and large project opportunities.<br>• Ensure pricing governance and consistency across all countries.</p><br><br>
<p> Operations & Product Management</p><br><br>
<p>• Work closely with Operations teams to ensure service excellence and operational efficiency.<br>• Standardize freight operating procedures and best practices across the cluster.<br>• Ensure proper implementation and compliance with Freight SOPs, CargoWise processes, and operational standards.<br>• Drive continuous improvement initiatives to enhance service quality and reduce operational costs.<br>• Collaborate with Global and Regional Product Teams on product development and network optimization.<br>• Support stations in managing complex shipments, project cargo, and special handling requirements.<br>• Ensure operational KPIs and service standards are consistently achieved.<br>• Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</p><br><br>Job Requirements - Experience and Education
<br><p>• 10-12 years of experience in Freight Forwarding, Logistics, Supply Chain, or Transportation.<br>• Minimum 5 years in a leadership or regional management role.<br>• Strong experience in Air Freight, Ocean Freight, Land Freight, and Project Logistics.<br>• Proven commercial and business development experience.<br>• Experience managing multi-country operations is highly preferred.<br>• Strong understanding of regional trade lanes and logistics markets across the Middle East.<br>• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, International Business, or related field.<br>• MBA or Professional Logistics Certification is preferred.</p><br><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making.<br> This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.<br> Key Responsibilities Design, implement, and continuously improve a comprehensive Project & Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.<br> Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization.<br> Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.<br> Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.<br> Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.<br> Professional Certifications One or more of the following certifications is preferred: Project Management Professional (PMP) PMO-related professional certifications Lean Six Sigma</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and oversee the full spectrum of HR operations, ensuring efficient day-to-day delivery across recruitment, onboarding, employee relations, performance management, payroll coordination, compensation and benefits, and offboarding.</p><p>Act as a trusted HR Business Partner to the General Manager and department heads, providing strategic HR advice that supports business objectives.</p><p>Develop, implement, and continuously improve HR policies, procedures, and processes to ensure operational excellence and compliance with labor laws and company standards.</p><p>Drive workforce planning, organizational development, succession planning, and talent management initiatives.</p><p>Lead performance management, employee engagement, and learning and development programs to enhance organizational capability.</p><p>Manage employee relations matters, disciplinary cases, investigations, and conflict resolution with professionalism and confidentiality.</p><p>Oversee HR systems (HRIS), ensuring data integrity, process automation, reporting accuracy, and continuous system optimization.</p><p>Monitor HR metrics and prepare management reports to support informed business decisions.</p><p>Partner with business leaders to identify organizational needs and implement HR strategies that improve productivity and employee performance.</p><p>Ensure compliance with all employment legislation, company policies, and corporate governance requirements.</p><p>Lead and develop the HR team, fostering a high-performance and service-oriented culture.</p><p>Support organizational change initiatives and continuous improvement projects across the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>8 years of progressive HR experience, with at least 3 years in an HR Manager role.</p><p>Strong background in HR Operations with demonstrated experience as an HR Business Partner.</p><p>Experience developing HR processes, policies, and strategic HR initiatives while maintaining ownership of day-to-day HR operations.</p><p>Hands-on experience with HRIS/ERP systems and HR process automation.</p><p>Experience in the industrial, manufacturing, engineering, energy, electrical, or power sector is highly preferred.</p><p>Strong knowledge of labor law, performance management, compensation and benefits, employee relations, and organizational development.</p><p>Mature, business-oriented professional with excellent judgment, leadership, communication, and stakeholder management skills.</p><p>Ability to work closely with executive leadership, particularly the General Manager, and influence business decisions through effective HR practices.</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><strong><br>Why qlub</strong></span></p><br><br><br><p><span><strong>The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.</strong></span></p><br><br><br><p><span><strong>From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.</strong></span></p><br><br><br><p><span><strong>We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.</strong></span></p><br><br><br><p><span><strong>The role</strong></span></p><br><br><br><p><span><strong>qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Busniess Development Manager, you'll help drive our growth in Jordan Sales: building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.</strong></span></p><br><br><br><p><span><strong>What you’ll own</strong></span></p><br><br><br><ul><li><p><span><strong>Leveraging your existing network of table-service restaurants and strong sales skills to generate and close new leads</strong></span></p><br><br></li><li><p><span><strong>Expanding our user base by onboarding new restaurant partners to the platform</strong></span></p><br><br></li><li><p><span><strong>Proactively sourcing leads through various channels, identifying key decision-makers, scheduling meetings, and managing the full sales cycle—from initial outreach to full operational launch</strong></span></p><br><br></li><li><p><span><strong>Building and nurturing relationships with restaurant owners, managers, and staff;</strong></span></p><br><br></li><li><p><span><strong>Analyzing lead generation and sales performance data to refine our processes and improve key metrics such as conversion rates</strong></span></p><br><br></li><li><p><span><strong>Collaborating closely with the onboarding team to ensure a smooth and efficient onboarding experience for new partners</strong></span></p><br><br></li><li><p><span><strong>Managing the accounts you close by driving platform adoption, identifying growth opportunities, and promoting new features.</strong></span></p><br><br></li></ul><br><p><span><strong>Who you are</strong></span></p><br><br><br><p><span><strong>• You've done this before in a fast-moving, high-growth environment</strong></span></p><br><br><p><span><strong>• You move fast and make strong decisions with incomplete information</strong></span></p><br><br><p><span><strong>• You take real ownership and think like an operator, not a coordinator</strong></span></p><br><br><p><span><strong>• You're energized by hard problems in payments, hospitality, and customer experience</strong></span></p><br><br><br><p><span><strong>What you’ll need</strong></span></p><br><br><br><p><span><strong>• Proven experience in F&B sales</strong></span></p><br><br><p><span><strong>• Fluency in English is a must</strong></span></p><br><br><br><p><span><strong>Nice to have</strong></span></p><br><br><br><p><span><strong>• Experience in payments, fintech, hospitality tech, or a high-growth marketplace</strong></span></p><br><br><p><span><strong>• Good network in F&B sector</strong></span></p><br><br><br><p><span><strong>What we offer</strong></span></p><br><br><br><p><span><strong>• Real ownership over products that impact millions of diners and thousands of restaurants globally</strong></span></p><br><br><p><span><strong>• The opportunity to solve challenging problems in payments, hospitality, and customer experience</strong></span></p><br><br><p><span><strong>• A fast-moving environment where great ideas quickly become reality</strong></span></p><br><br><p><span><strong>• Close collaboration with experienced operators, builders, and industry experts</strong></span></p><br><br><p><span><strong>• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally</strong></span></p><br><br><br><p><span><strong>Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.</strong></span></p><br><br><br>
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<span>Job Title
<br>Senior Account Manager<br><br>Job Scope
<br></span><p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li>
<li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li>
<li> Lead the vendors’ relations in alignment with the company’s management and strategy</li>
<li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li>
<li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li>
<li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li>
<li>Oversee the entire sales cycle from quotation to collection</li>
<li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li>
<li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li>
<li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li>
<li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li>
<li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li>
<li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li>
<li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li>
</ul>
<br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Electrical, Mechanical, Computer Science or relevant fields. </p><br><br><br>Experience
<br><p>At least 7 years of relevant experience in Data Center Passive Infrastructure Business (Power Cooling, etc.,)</p><br><br><br><br>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p><strong>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and</strong></p><br></li><li><p><strong>Supply.</strong></p><br></li><li><p><strong>Responsible for monitoring the economic performance of the Fruits &amp; Vegetables categories</strong></p><br></li><li><p><strong>across sales, gross margin, profit and loss and consistency with the company & commercial</strong></p><br></li><li><p><strong>strategy.</strong></p><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including</strong></p><br></li><li><p><strong>categories plan and pricing strategy.</strong></p><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</strong></p><br></li><li><p><strong>Assortment:<br>
Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.<br>
Ensuring cost efficiency across our consumers that meets their needs/wants.</strong></p><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</strong></p><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</strong></p><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</strong></p><br></li><li><p><strong>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</strong></p><br></li></ul><p><strong> Price:</strong></p><br><ul><li><p><strong>Pricing the items based on Ministry pricing guidelines of Fruits &amp; Vegetables on a daily basis.</strong></p><br></li><li><p><strong>Collecting market prices and conducting country price audits.</strong></p><br></li></ul><p><strong>Promos:</strong></p><br><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</strong></p><br></li><li><p><strong>Developing the country promotion calendar.</strong></p><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event.</strong></p><br></li><li><p><strong>Analyzing and providing inputs for more effective promotional activities such as consumer</strong></p><br></li><li><p><strong>preferences, local competitors and trends.</strong></p><br></li></ul><p><strong>Quality: </strong></p><br><ul><li><p><strong>Regular Tmart Stores visits to ensure the quality of Fruits &amp; Veg provided by our suppliers is as per our requirement and SOP.</strong></p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</strong></p><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br></li><li><p><strong>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the</strong></p><br></li></ul><p><strong>warehouse floor when you are short-staffed to make a customer delivery, or to take customer</strong></p><br><p><strong>calls. No job is too insignificant, no detail is too small for you.</strong></p><br><ul><li><p><strong>You can interact with senior-level executives and can manage the expectations of multiple</strong></p><br></li></ul><p><strong>stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</strong></p><br><ul><li><p><strong>You have excellent analytical and communication skills and always like to be hands-on with</strong></p><br></li></ul><p><strong>several tools.</strong></p><br><ul><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent in English mandatory & Arabic can be a plus </strong></p><br></li></ul><br><br> </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.<br>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Senior Business Transformation Manager to lead our AI initiatives charter for strategic transformation across our new seller success organization. This role will be responsible for driving AI-enabled automation, build vs buy decisions, process re-design, operational excellence, sales productivity and technology adoption to accelerate revenue growth and improve customer outcomes.<br>The ideal candidate combines strong experience on AI first initiatives across industries, business acumen, analytical rigor, program management expertise. They will partner closely with Sales, Product, Technology and Analytics to identify opportunities, design scalable solutions, pilot with internal quick-build or 3rd party solutions and deliver measurable business impact. He will be responsible to scale solutions across UAE, KSA, Egypt, Turkey & South Africa and potentially exporting to other emerging marketplaces.<br>Key job responsibilities<br>Business Transformation & Strategy:<br>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.<br>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.<br>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving<br>3. Lead large-scale transformation programs from business case development through implementation and adoption.<br>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.<br>Process Excellence:<br>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.<br>2. Establish standardized operating procedures and governance mechanisms across sales teams.<br>Technology & Automation:<br>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.<br>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.<br>3. Drive adoption of new sales technologies and ensure realization of business benefits.<br>Data & Performance Management<br>1. Build performance measurement frameworks and transformation scorecards.<br>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.<br>3. Develop executive dashboards and present progress updates to senior leadership.<br>Change Management<br>1. Lead cross-functional stakeholder engagement and change management activities.<br>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.<br>3. Build a culture of continuous improvement and data-driven decision making.<br>Program Leadership<br>1. Manage multiple transformation initiatives simultaneously across business units.<br>2. Define product/program milestones, risks, dependencies, and resource requirements.<br>3. Ensure projects are delivered on time, within scope, and with measurable business impact.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Experience owning/driving roadmap strategy and definition<br>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Senior Business Transformation Manager to lead our AI initiatives charter for strategic transformation across our new seller success organization. This role will be responsible for driving AI-enabled automation, build vs buy decisions, process re-design, operational excellence, sales productivity and technology adoption to accelerate revenue growth and improve customer outcomes.<br>The ideal candidate combines strong experience on AI first initiatives across industries, business acumen, analytical rigor, program management expertise. They will partner closely with Sales, Product, Technology and Analytics to identify opportunities, design scalable solutions, pilot with internal quick-build or 3rd party solutions and deliver measurable business impact. He will be responsible to scale solutions across UAE, KSA, Egypt, Turkey & South Africa and potentially exporting to other emerging marketplaces.<br>Key job responsibilities<br>Business Transformation & Strategy:<br>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.<br>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.<br>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving<br>3. Lead large-scale transformation programs from business case development through implementation and adoption.<br>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.<br>Process Excellence:<br>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.<br>2. Establish standardized operating procedures and governance mechanisms across sales teams.<br>Technology & Automation:<br>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.<br>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.<br>3. Drive adoption of new sales technologies and ensure realization of business benefits.<br>Data & Performance Management<br>1. Build performance measurement frameworks and transformation scorecards.<br>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.<br>3. Develop executive dashboards and present progress updates to senior leadership.<br>Change Management<br>1. Lead cross-functional stakeholder engagement and change management activities.<br>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.<br>3. Build a culture of continuous improvement and data-driven decision making.<br>Program Leadership<br>1. Manage multiple transformation initiatives simultaneously across business units.<br>2. Define product/program milestones, risks, dependencies, and resource requirements.<br>3. Ensure projects are delivered on time, within scope, and with measurable business impact.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Experience owning/driving roadmap strategy and definition<br>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p>
<p class="MsoNormal" ><span ></span></p>
<p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a <b>“MISSION PHARMACY MANAGER” </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>CONTEXT</u>: </b></p>
<p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking a<b> </b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman, Jordan.<b> </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>MAIN PURPOSE</u>: </b></p>
<p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span> </span><span> </span></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b> </b></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span> </b></p>
<p class="MsoNormal" > </p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span> </span></span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p>
</td>
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<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListParagraph" ><span ><span>•<span > </span></span></span><span >Arabic & English essential. </span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Desirable knowledge of “Isy stock”</span></p>
</td>
</tr>
<tr>
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<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"> </span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b>WORK LOCATION: </b>Amman - Jordan<b> </b> or Jerusalem depending on selected candidate </p>
<p class="MsoNormal" ><b>CONTRACT: </b>6 Months Fixed-term contract renewable – Full-time </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" >Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </p>
<p class="MsoNormal" >no later than <b>Thursday 3 Septemebr 2026</b>, on the <b>Akhtaboot website</b> </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with disabilities</i></b></p>
<p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p>
<p class="MsoNormal" ><b> </b> </p>
<p class="MsoNormal" ><b><u>Notice:</u></b> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system. </p>
<p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><p><strong>Main Duties and Responsibilities</strong></p><p><strong>Technical and Operations</strong></p><ul><li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li><li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li><li>Lead the vendors relations in alignment with the company s management and strategy</li><li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li><li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li><li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li><li>Oversee the entire sales cycle from quotation to collection</li><li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li><li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li><li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li><li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs</li><li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li><li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li><li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li><li><strong>Talent Development</strong></li><li>Lead and coach the team cultivating empowerment and ownership</li><li>Develop capabilities and secure a solid succession plan</li><li>Conduct regular performance reviews, identify training needs and oversee development plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Position Requirements</strong></p><p>Education Bachelor s degree in Sales and Marketing or any other related field.</p><p>Experience At least 7 years of relevant experience.</p>