School Management jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Analyzes financial data and market trends.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Implements a system of appropriate controls to manage business risks.<br>Leading Accounting Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Holds staff accountable for successful performance.<br>Developing and Maintaining Finance and Accounting Goals<br>• Supports property strategy from a finance and accounting perspective<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures Profits and Losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Ensures appropriate corrections are made to audit results if necessary.<br>• Reviews audit issues to ensure accuracy.<br>Managing Projects and Policies&nbsp;<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Generates and providing accurate and timely results in the form of reports, presentations, etc.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures compliance with Standard Operating Procedures (SOPs).<br>• Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Understands the owners' perspective and ROI expectations.<br>• Anticipates and addresses owner needs and involves ownership in key decisions.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Facilitates critique meetings to review information with management team.<br>• Attends owners meetings in order to provide context and explanation for financial results.<br>• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.<br>• Demonstrates a commitment to meeting the needs of all key stakeholders.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What we are looking for: We are seeking an experienced Global Shelter &amp; Settlements (S&amp;S) Adviser to support NRC's programmes across the MENA region . In this role, you will provide strategic and technical leadership to Country Offices and Regional Offices, ensuring that high-quality Shelter &amp; Settlements strategies, systems, policies, tools, and practices are effectively developed and implemented. You will work closely with S&amp;S Specialists, Programme Development Managers, and Heads of Programme to strengthen programme quality, drive technical excellence, and support the delivery of impactful humanitarian responses. As the Global S&amp;S Adviser, you will play a key role in programme development by contributing to regional and country-level proposal design, identifying funding opportunities, and ensuring compliance with donor requirements. You will provide technical oversight, advisory support, and capacity strengthening to Country Office teams within your area of expertise. In addition, you may serve as the focal point for a specific region and/or technical area within the global S&amp;S team, providing guidance and support to fellow advisers while contributing to broader global initiatives and organisational learning. The Global S&amp;S team operates within NRC's technical matrix structure, collaborating closely with technical and operational colleagues across Country Offices, Regional Offices, and the Global Programme function. As part of a team of global advisers, you will maintain a technical relationship with country-based S&amp;S specialists and regional programme teams, helping to shape global policy, strategy, and technical direction. Success in this role requires a collaborative approach, strong stakeholder engagement, and a commitment to fostering innovation and shared learning across NRC. What you will do: Policy, Strategy and programme development • Responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the S&amp;S area while contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting. • Responsible for supporting the development of country/regional core competence strategies and implementation plans in line with global policies and global and regional strategies. • Work within the Global Programme Section to contribute to specific areas of innovation and development, including piloting and learning from experiences at the country office and regional level. • Contribute to the resource mobilization and fundraising for country, multi-country and regional programme development related to S&amp;S. Technical development, support, and capacity building • Technical supervision of Country and Regional Office Specialists and Programme Development Managers, including providing strategic advice, technical support, capacity building, staff training, and contributing to recruitment. • Ensure that S&amp;S based programming approaches contribute to integrated response and analysis. • Contribute to the NRC global development of the S&amp;S, through collaborative working with and contribution to the NRC Global S&amp;S development, and by sharing learning and expertise with the Global level and Regional and Country Offices. • Facilitate and stimulate an environment conducive to innovation. Keep informed on innovation insights and analysis of relevance to S&amp;S. Ensure this knowledge is integrated into the systems and culture of the organisation at country and regional levels. Quality standards, data analysis and MEL • Provide strategic advice, technical support, and capacity building to Country and Regional Offices to ensure quality programming of core competencies, including Safe and Inclusive Programming. • Lead the institutionalization, roll-out, and capacity building of sector-specific MEL tools at Country Offices, ensuring effective planning, implementation, and data utilization. • Support and monitor compliance with the Response Policy and ensure quality oversight of core competency-related MEL, including data quality checks, Theory of Change reviews, and sign-off on evaluations and research. • Promote and document learning activities, contributing to strategic evaluations and research, and disseminating sector-specific learning and good practices at all levels, including direct support to Country Offices. Networking, representation and relationships • Responsible for identification, development and maintenance of relationships with relevant stakeholders (e.g., donors, Clusters/Working Groups, UN agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC s Core Competencies. • Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence. Please download the detailed job description to learn more about this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you will bring: • Minimum 6 years of relevant professional experience in a similar position within the humanitarian field or similar. • In-depth knowledge of and experience with NRC s specialised areas of expertise • Proven experience in programme quality and strategic approaches to programme development. • Experience of developing practical tools and resources. • Experience of programme quality assessments, programme development and delivery. • Experience of delivering learning and development as part of quality improvement and capacity building. • Experience from different countries from across more than one NRC region. • Extensive experience in programming in complex and volatile contexts. • Willingness to travel to high-risk COs (including area offices and field offices). • Willingness to keep HEAT training valid. • Fluency in English, both written and verbal. Knowledge of French, Spanish or Arabic is considered an advantage. • Understanding of and commitment to organisational learning, and the role and contribution of Monitoring, Evaluation and Learning to quality management and development. • Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building. • Understanding and experience of the specific demands of S&amp;S within (named Region, Country) contexts. • Understanding of and commitment to integrated response approaches.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Data Governance SME + Technical Team Lead will act as the overall engagement lead for the Data Governance squad, responsible for driving governance implementation, managing delivery priorities, coordinating stakeholders, and ensuring successful execution&nbsp;of data governance initiatives across the organization and Operator entities. The role&nbsp;combines governance expertise, delivery leadership, and technical oversight to ensure alignment with the organization's enterprise data strategy.</p><p><br></p><p>Key Responsibilities</p><p>• Own and manage the Data Governance squad backlog, priorities, and delivery roadmap.&nbsp;</p><p>• Lead implementation of Data Governance frameworks, policies, standards, and&nbsp; operating models.&nbsp;</p><p>• Drive stakeholder engagement across the organization, Operators, business teams,&nbsp;and technology teams.&nbsp;</p><p>• Provide subject matter expertise on data governance, metadata management, data&nbsp;quality, and data stewardship.&nbsp;</p><p>• Coordinate day-to-day technical delivery activities across project teams.&nbsp;</p><p>• Monitor risks, issues, dependencies, and mitigation plans.&nbsp;</p><p>• Review and assure quality of deliverables produced by the squad.&nbsp;</p><p>• Support adoption of data governance tools, workflows, and best practices.&nbsp;</p><p>• Facilitate governance forums, working groups, and steering committee discussions.&nbsp;</p><p>• Track governance KPIs and report progress to the organization leadership.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Computer Science, Information Systems, Data Management,&nbsp;</p><p>or related discipline.&nbsp;</p><p>• 10+ years of experience in Data Governance, Data Management, Data Architecture,&nbsp;</p><p>or related fields.&nbsp;</p><p>• Proven experience leading enterprise-wide data governance initiatives.&nbsp;</p><p>• Strong stakeholder management and communication skills.&nbsp;</p><p>• Experience managing cross-functional technical teams.&nbsp;</p><p>Preferred Technical Expertise</p><p>• Microsoft Purview&nbsp;</p><p>• Data Governance Frameworks (DAMA, DCAM, EDM Council)&nbsp;</p><p>• Metadata Management &amp; Data Cataloging&nbsp;</p><p>• Data Quality Management&nbsp;</p><p>• Master Data Management (MDM)&nbsp;</p><p>• Microsoft Azure Data Platform&nbsp;</p><p>• Microsoft Fabric&nbsp;</p><p>• Databricks Lakehouse Platform&nbsp;</p><p><br></p><p>Preferred Skills</p><p>• Experience working with government, semi-government, or regulated organizations.&nbsp;</p><p>• Relevant certifications such as CDMP, Azure, Fabric, Purview, or Databricks.</p></div>

<p>We are seeking an experienced Change Management Expert to support the successful delivery of a strategic project within the banking or fintech sectors. The role will focus on supporting the design and implementation of structured change management interventions to ensure smooth adoption of new processes, systems, and ways of working across the organization. The ideal candidate brings deep expertise in change management methodologies and a strong track record of delivering transformation initiatives preferably in banking environments. Key Requirements Minimum 10+ years of experience Proven experience in change management for transformation projects preferably in the banking or fintech sectors Key Responsibilities Support the development and execution of the overall change management strategy aligned with project objectives Conduct stakeholder analysis and design targeted engagement plans across business and support functions Support in the assessment of organizational readiness for change and identify potential resistance areas Support the development and implementation of communication plans, including key messaging, channels, and timelines Support the design and delivery of change impact assessments, outlining implications on processes, roles, and systems Collaborate with project teams, business leaders, and HR to ensure alignment and integration of change activities Support the design and execution of training and capability-building initiatives Monitor change adoption through defined KPIs and provide regular reporting on progress and risks Identify and mitigate resistance through structured interventions and stakeholder management Ensure sustainability of change through reinforcement mechanisms and post-implementation support</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Management, or a related field (Master s degree is an advantage)</li><li>Strong interpersonal and influencing skills with the ability to manage senior stakeholders</li><li>Strong analytical and problem-solving capabilities</li><li>Ability to work in fast-paced, high-pressure project environments</li></ul>

<p><br></p><p><strong>Mission:</strong> The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal &amp; External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting &amp; Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><br></p><p><strong>Required skills and competencies:</strong></p><p><strong>Interpersonal Skills</strong></p><ul><li>Collaboration, Flexibility &amp; Teamwork: ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</li><li>Time management skills: High attention to details, organized, and ability to prioritize workload.</li><li>Communication skills and diplomacy: Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</li><li>Confidentiality &amp; Professional Integrity: Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</li><li>Relationship Building &amp; Stakeholder Management: ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong organizational and coordination skills, with the ability to manage multiple HR processes</li><li>Ability to manage HR data, maintain trackers, and produce accurate reports.</li><li>Follows through on actions and monitors progress until completion.</li><li>Conflict resolution skills</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, HR Management, Law, Social sciences, or a related field is required.</li><li>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</li><li>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</li><li>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</li><li>Minimum of 4-6 years of relevant experience in a Human Resources similar role, preferably within humanitarian or development organizations.</li><li>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</li><li>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</li><li>Prior involvement in remote coordination or support to field missions is highly desirable.</li><li>Native Arabic speaker with excellent command of English (spoken and written).</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting. Experience with ERP is an asset.</li></ul>

<p>At EY, we call our human resources group the Talent Team, reflecting the critical role our people play in enabling business performance and long-term growth. Working with the Talent Team, you will help shape and execute the people strategy for the Consulting Service Line, ensuring that our talent priorities, programs and advisory support are closely aligned with business objectives.</p><p>As an Assistant Director Lead Talent Consultant, you will act as a strategic HR Business Partner and trusted advisor to Consulting leadership. You will lead people initiatives that enable workforce planning, talent development, leadership effectiveness, succession readiness, performance management, employee engagement and organizational change across a dynamic and fast-paced Consulting environment.</p><h3>Your Key Responsibilities</h3><h4>Strategic Talent Advisory &amp; Business Partnering</h4><ul><li>Act as a trusted Talent Advisor to Consulting Service Line leadership, providing strategic guidance on workforce, organizational and people-related priorities.</li><li>Translate business priorities into actionable talent strategies that support growth, profitability, client delivery and people experience.</li><li>Build strong relationships with Partners, Executive Directors, Directors and senior business stakeholders to proactively identify talent risks, capability gaps and workforce opportunities.</li><li>Provide commercially sound and pragmatic HR advice while balancing confidentiality, sensitivity and policy alignment.</li></ul><h4>Workforce Planning, Capability &amp; Talent Pipeline</h4><ul><li>Lead workforce planning discussions with Consulting leadership to assess current and future capability requirements, capacity needs and talent gaps.</li><li>Partner with Talent Acquisition teams to support proactive hiring plans, market insights and robust talent pipelines for critical Consulting roles.</li><li>Use talent data, business insights and workforce trends to inform decision-making and support leadership planning.</li><li>Identify critical skill requirements and partner with stakeholders to strengthen workforce readiness, mobility and retention of key talent.</li></ul><h4>Talent Management &amp; Leadership Development</h4><ul><li>Lead talent management processes across the Consulting Service Line, including talent reviews, succession planning, high-potential identification and development planning.</li><li>Partner with leaders to strengthen leadership capability, career development and coaching across multiple levels.</li><li>Drive employee engagement initiatives and support action planning to improve employee experience and business outcomes.</li><li>Advise on retention strategies for key talent and support targeted interventions where talent risks are identified.</li></ul><h4>Performance, Culture &amp; Employee Relations</h4><ul><li>Provide strategic guidance on performance management, leadership coaching, employee relations and complex people matters.</li><li>Support a high-performance culture by advising leaders on performance differentiation, feedback, accountability and development outcomes.</li><li>Partner with relevant Talent teams to ensure consistent application of policies, processes and employment practices.</li><li>Promote a culture of trust, inclusion, collaboration and continuous development across the Consulting business.</li></ul><h4>Change Management &amp; Organizational Effectiveness</h4><ul><li>Lead the people agenda for Consulting transformation initiatives, organizational changes and business growth priorities.</li><li>Support leaders in designing and implementing change management plans that enable adoption, engagement and sustainable outcomes.</li><li>Partner with business and Talent stakeholders to improve operating effectiveness, team structures and leadership alignment.</li><li>Stay informed on HR best practices, business trends and market developments to ensure EY remains a competitive and future-focused employer.</li></ul><h4>Diversity, Equity &amp; Inclusion</h4><ul><li>Champion EY s diversity, equity and inclusion priorities within the Consulting Service Line.</li><li>Partner with leaders to embed inclusive practices across talent decisions, career development and leadership behaviors.</li><li>Use data and insights to identify opportunities to strengthen representation, belonging and equitable employee experiences.</li></ul><h3>Skills and Attributes for Success</h3><ul><li>Strong executive presence and the ability to influence, challenge and advise senior stakeholders with confidence.</li><li>Commercial and pragmatic mindset, with the ability to balance business priorities, people considerations and risk awareness.</li><li>Strong understanding of HR business partnering, talent management, workforce planning, performance management and employee relations.</li><li>Excellent communication skills, both written and verbal, with the ability to engage confidently across all levels of the organization.</li><li>Strong analytical capability with the ability to interpret workforce data, identify trends and convert insights into practical recommendations.</li><li>Ability to navigate ambiguity, manage competing priorities and operate effectively in a complex, matrixed and fast-paced environment.</li><li>High degree of discretion, professionalism and sound judgment when handling sensitive business and employee matters.</li></ul><h3>To Qualify for the Role, You Must Have</h3><ul><li>Bachelor s degree in Human Resources, Business Administration, Psychology, Organizational Development or a related field.</li><li>10+ years of progressive HR experience, including strong experience as an HR Business Partner, Talent Consultant or equivalent role.</li><li>Experience partnering with senior leaders within consulting, professional services, multinational or matrix organizations.</li><li>Demonstrated experience in workforce planning, talent management, succession planning, leadership development and organizational effectiveness.</li><li>Strong understanding of HR principles, employment practices and employee relations frameworks.</li><li>Proven ability to influence senior stakeholders and drive people initiatives aligned with business priorities.</li><li>Strong project and time management skills, with the ability to flex across strategic priorities and operational needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and Attributes for Success</strong></p><ul><li>Strong executive presence and the ability to influence, challenge and advise senior stakeholders with confidence.</li><li>Commercial and pragmatic mindset, with the ability to balance business priorities, people considerations and risk awareness.</li><li>Strong understanding of HR business partnering, talent management, workforce planning, performance management and employee relations.</li><li>Excellent communication skills, both written and verbal, with the ability to engage confidently across all levels of the organization.</li><li>Strong analytical capability with the ability to interpret workforce data, identify trends and convert insights into practical recommendations.</li><li>Ability to navigate ambiguity, manage competing priorities and operate effectively in a complex, matrixed and fast-paced environment.</li><li>High degree of discretion, professionalism and sound judgment when handling sensitive business and employee matters.</li></ul><p><strong>To Qualify for the Role, You Must Have</strong></p><ul><li>Bachelor s degree in Human Resources, Business Administration, Psychology, Organizational Development or a related field.</li><li>10+ years of progressive HR experience, including strong experience as an HR Business Partner, Talent Consultant or equivalent role.</li><li>Experience partnering with senior leaders within consulting, professional services, multinational or matrix organizations.</li><li>Demonstrated experience in workforce planning, talent management, succession planning, leadership development and organizational effectiveness.</li><li>Strong understanding of HR principles, employment practices and employee relations frameworks.</li><li>Proven ability to influence senior stakeholders and drive people initiatives aligned with business priorities.</li><li>Strong project and time management skills, with the ability to flex across strategic priorities and operational needs.</li></ul><p><strong>Ideally, You ll Also Have</strong></p><ul><li>Master s degree in Human Resources, Business Administration, Organizational Psychology or related discipline.</li><li>Professional HR qualification or certification such as CIPD, SHRM, HRCI or equivalent; or willingness to pursue a relevant qualification.</li><li>Experience supporting Consulting or client-serving businesses in a regional or multi-country environment.</li><li>Exposure to talent analytics, workforce planning tools and data-led talent advisory.</li><li>Experience leading change management initiatives or supporting business transformation programs.</li></ul><p><strong>What We Look For</strong></p><p>We are looking for a credible and commercially focused Talent leader who can operate as a trusted advisor to the Consulting business. You will bring strategic thinking, strong execution discipline and the ability to influence senior leaders through clear insights, sound judgment and practical people solutions.</p><p>You will be comfortable supporting multiple business priorities, navigating complexity, and partnering across Talent sub-functions to deliver a consistent and high-quality people experience. A strong HR background, stakeholder credibility, data-driven mindset and experience in talent development, performance management and workforce planning will be key to success in this role.</p>

<p><strong>Administration:</strong> Co-ordination of events logistics, preparations, Support visitors, delegation trips management. Arrange for the meetings Membership renewal process for the office and following up with local authorities. Office registration and follow up externally and internally the legal and regulation matter. Assist in the preparation of regularly scheduled reports Handle all administrative duties (filling, letters to officials/banks/3rd party preparations, travel arrangements related to all employees: issuing flight tickets, visa procedures and hotels reservation. Book conference calls, rooms, taxis, couriers. Responsible for local Indirect Procurement Process for Goods and Services. Maintain Digital and manual filing systems Handle sensitive information in a confidential manner Develop and update administrative systems to make them more efficient Answer and direct phone calls. Maintain contact lists. Ordering and taking stock of office supplies. Resolve administrative problems. Booking flights, hotel rooms, meeting rooms, travel arrangements, and restaurants for visitors and Syngenta team travels Schedule shipments &amp; tracking with DHL, TNT. Main contact person for the insurances companies (Life, Medical &amp; care): Contracts yearly renew. Manage and follow up the office supply, attendance, system, team issues and concern. Manage the office appearance, cleanness and supply the stuffs. Develop and improve office procedures and administrative processes</p><p><strong>Procurement:</strong> Manage Payments, check invoices, following up with vendors ending with submitting the same through the Accounting System (SAP). Manage office petty cash. Preparing the monthly expense report. Manage the office and ME invoices and procurement through the systems .</p><p><strong>Compliance:</strong> Ensuring all the office and team are compliant with the company compliance policy. Monitors if all the Syngenta Policies and BU ME Guides/Policies are followed locally, and reports any failures or misconducts in this respect.</p><p><strong>HSE:</strong> Report all HSE related cases. Support HSE, and CRO and stakeholders in implement Syngenta HSE strategy. Collect and report car KM milage. Manage the regular training of the HSE. Represent Amman CRO in the HSE committee</p><p><strong>HR:</strong> Support local HR by aligning the policies, interviews etc with ME HRBR. Maintian the employees filing and record leaves, documentation ..etc. in a safe place. Ensure supply and provide the employees with all IT and other stuff needed for the daily works.</p><p><strong>Communication:</strong> Manage all the announcements and communication flow from the management to all employees. Support and distribute communication and ensure all the team member receive and same communication. Coordinate communication between the office, internal departments, and external parties .</p><p><strong>Desired Candidate Profile</strong></p>Bachelor s degree in business administration, Administrative Sciences, or a related field. Reporting Skills 8+ years of experience in office management and administrative affairs and Experience in team supervision or office management is preferred. Experience in team supervision or office management is preferred. Experience in event management, meeting coordination, and official delegations is a plus Excellent communication, coordination, follow-up, time management, and organizational skills. Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills SAP experience Confidentiality: Ability to handle sensitive and confidential information professionally.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Senior HR Specialist <ul> <li><span>Posting Date</span>: 11/06/2026</li> <li><span>Ref</span>: SJOR-142</li> <li><span>Position</span>: Senior HR Specialist</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> 5–7 years of experience in Human Resources</li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 1200 to 1500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Overview</strong> Our client is a leading hospitality and resort organization seeking an experienced Senior HR Specialist to lead and manage all Human Resources functions across the organization. This role is responsible for workforce planning, recruitment, performance management, employee relations, training and development, and HR governance to ensure a highly engaged workforce, regulatory compliance, and alignment with the resort’s strategic objectives. <strong>Description:</strong> <ol> <li>Lead workforce planning initiatives to ensure the availability of qualified talent required to support the resort’s operational and strategic objectives.</li> <li>Develop and implement annual recruitment and talent acquisition plans based on business and departmental needs.</li> <li>Oversee end-to-end recruitment and onboarding processes, ensuring the selection of high-caliber candidates and a smooth integration experience.</li> <li>Develop succession planning and talent pipeline programs to support business continuity and reduce operational risks.</li> <li>Manage and continuously improve performance management systems, including performance evaluations, KPI tracking, and employee development initiatives.</li> <li>Prepare analytical HR reports and performance insights for senior management, providing recommendations for continuous improvement.</li> <li>Review and update HR policies, employee handbooks, job descriptions, and codes of conduct to ensure alignment with organizational requirements and labor regulations.</li> <li>Monitor employee relations matters, investigate workplace concerns, and oversee corrective actions while maintaining a positive and productive work environment.</li> <li>Conduct workforce analysis to identify organizational gaps, workload distribution challenges, and opportunities for operational efficiency.</li> <li>Oversee employee data management and HR information systems, ensuring accuracy, confidentiality, and compliance.</li> <li>Design and implement employee engagement, recognition, and reward programs that promote motivation, retention, and organizational commitment.</li> <li>Develop and maintain effective internal communication channels to encourage employee feedback, suggestions, and continuous improvement.</li> <li>Lead training needs assessments and develop annual learning and development plans aligned with organizational goals.</li> <li>Monitor the effectiveness of training programs and evaluate their impact on employee performance and business outcomes.</li> <li>Ensure compliance with labor laws, HR policies, and governance requirements while supporting management with HR analytics and strategic workforce insights.</li> </ol> <strong>Requirements</strong> <ul> <li><strong>Education:</strong> Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li><strong>Professional Certifications:</strong> PHR, SHRM, or equivalent HR certifications are highly preferred.</li> <li><strong>Experience:</strong> Minimum of 5–7 years of experience in Human Resources, including at least 3 years in a supervisory capacity.</li> <li><strong>Skills:</strong> Strong expertise in workforce planning, recruitment, performance management, employee relations, training and development, succession planning, and HR policy implementation.</li> <li><strong>Technical Skills:</strong> Experience with HRIS systems, workforce analytics, performance management frameworks, and HR reporting tools.</li> <li><strong>Knowledge:</strong> Solid understanding of labor laws, HR governance, organizational development, and change management practices.</li> <li><strong>Leadership Competencies:</strong> Strong communication, stakeholder management, coaching, conflict resolution, problem-solving, and organizational development capabilities.</li> <li><strong>Languages:</strong> Fluent in Arabic and English.</li> <li><strong>Location:</strong> Airport Road, south of Amman, Jordan.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> <strong>Compensation &amp; Benefits</strong> <ul> <li><strong>Salary Range:</strong> JOD 1,200 – 1,500 Monthly Package.</li> <li><strong>Working Schedule:</strong> As per company policy.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p><strong>Key Responsibilities:</strong></p><ul><li>Strategic Leadership &amp; Launch: Lead the setup, flagship launch, and full store-network expansion of the multibrand consumer electronics and home appliances business model.</li><li>P&amp;L Ownership: Take full financial accountability for the retail division, managing profit and loss, operating expenses, gross margins, and driving overall commercial profitability.</li><li>Merchandising &amp; Vendor Relations: Oversee category management, product pricing, promotional strategies, and strategic vendor negotiations to optimize stock turn and margins.</li><li>Operational Excellence &amp; SOPs: Establish robust retail SOPs, workforce productivity guidelines, inventory management systems, and omnichannel (physical store + e-commerce) integrations.</li><li>Commercial Performance Management: Monitor commercial KPIs, build performance dashboards, and manage operational budgets directly under the guidance of the CEO.</li><li>Store Execution &amp; Layout: Direct visual merchandising, customer journey design, store layout optimization, and high-standard retail execution across all locations.</li><li>Team Recruitment &amp; Development: Build, train, and mentor a high-performing retail operations team capable of executing rapid growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Marketing, Retail Management, Commerce, or a related field.</li><li>MBA is preferred, but should not be mandatory if the candidate has strong retail leadership experience.</li><li>Professional certifications in Retail Management, Commercial Management.</li><li>Experience: Minimum 10+ years of total retail experience with 5 7 years in a senior corporate leadership role.</li><li>Industry Background: Deep background in consumer electronics, home appliances, telecom, or large-format multi brand specialty retail.</li><li>Key Track Record: Proven experience building or launching a brand/store network from scratch rather than solely managing existing operations.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2-4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<p><h4>Description</h4> <p>Provide senior technical guidance for the Oracle Cloud Infrastructure migration.</p> <p>Review the current cloud environment and assess readiness for production migration.</p> <p>Validate the architecture, configuration, networking, compute, storage, security, access management, monitoring, backup, and recovery setup.</p> <p>Identify technical risks, operational gaps, dependencies, and readiness issues prior to go-live.</p> <p>Support migration preparation, cutover planning, production migration activities, and post-migration stabilization.</p> <p>Provide consultation on issues encountered during migration preparation, testing, and readiness activities.</p> <p>Advise the KSA IT team on post-go-live operations including monitoring, incident handling, access administration, backup, recovery, support procedures, and escalation paths.</p> <p>Review cloud resource utilization and recommend cost optimization opportunities.</p> <p>Prepare and review operational runbooks, administration guides, support procedures, and handover documentation.</p> <p>Collaborate with Group Technology, KSA IT, Infrastructure, Applications, Information Security, Operations, and relevant vendors.</p> <p>Conduct structured knowledge transfer sessions for the internal IT team.</p> <p>Ensure the cloud environment meets banking-grade requirements for security, availability, resilience, auditability, and operational control.</p> <p>Provide management-level recommendations on migration readiness, key risks, and required corrective actions.</p> <h4>Requirements</h4> <p><strong>Must have:</strong></p> <ul> <li>10+ years of relevant experience in cloud infrastructure, enterprise infrastructure, cloud migration, or production cloud operations.</li> <li>Previous experience in banking or financial services is preferred but not mandatory.</li> <li>Previous experience in regulated environments is an advantage.</li> </ul> <h4>Qualifications</h4> <ul> <li>Senior-level experience with Oracle Cloud Infrastructure.</li> <li>Proven track record in cloud migration, cloud operations, and enterprise production support.</li> <li>Previous experience as a Cloud Consultant, Cloud Lead, Cloud Architect, or equivalent senior role.</li> <li>Deep knowledge of cloud compute, networking, storage, identity and access management, security, monitoring, logging, backup, and disaster recovery.</li> <li>Solid understanding of hybrid cloud environments and enterprise infrastructure operations.</li> <li>Experience supporting production migration, cutover planning, go-live, and hypercare activities.</li> <li>Ability to review technical designs, identify risks, and deliver practical recommendations.</li> <li>Strong troubleshooting, stakeholder management, documentation, and knowledge transfer skills.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Oracle Cloud certification such as OCI Architect Professional, Architect Associate, or Operations Associate.</li> <li>Experience with cloud governance, security hardening, audit requirements, and operational controls.</li> <li>Experience with cost optimization and cloud resource management.</li> <li>Experience supporting business-critical systems on Oracle Cloud Infrastructure.</li> <li>Familiarity with middleware, integration platforms, databases, and core banking environments.</li> <li>Knowledge of change management, incident management, and production support practices.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Provide senior technical guidance for the Oracle Cloud Infrastructure migration.</p> <p>Review the current cloud environment and assess readiness for production migration.</p> <p>Validate the architecture, configuration, networking, compute, storage, security, access management, monitoring, backup, and recovery setup.</p> <p>Identify technical risks, operational gaps, dependencies, and readiness issues prior to go-live.</p> <p>Support migration preparation, cutover planning, production migration activities, and post-migration stabilization.</p> <p>Provide consultation on issues encountered during migration preparation, testing, and readiness activities.</p> <p>Advise the KSA IT team on post-go-live operations including monitoring, incident handling, access administration, backup, recovery, support procedures, and escalation paths.</p> <p>Review cloud resource utilization and recommend cost optimization opportunities.</p> <p>Prepare and review operational runbooks, administration guides, support procedures, and handover documentation.</p> <p>Collaborate with Group Technology, KSA IT, Infrastructure, Applications, Information Security, Operations, and relevant vendors.</p> <p>Conduct structured knowledge transfer sessions for the internal IT team.</p> <p>Ensure the cloud environment meets banking-grade requirements for security, availability, resilience, auditability, and operational control.</p> <p>Provide management-level recommendations on migration readiness, key risks, and required corrective actions.</p> <h4>Requirements</h4> <p><strong>Must have:</strong></p> <ul> <li>10+ years of relevant experience in cloud infrastructure, enterprise infrastructure, cloud migration, or production cloud operations.</li> <li>Previous experience in banking or financial services is preferred but not mandatory.</li> <li>Previous experience in regulated environments is an advantage.</li> </ul> <h4>Qualifications</h4> <ul> <li>Senior-level experience with Oracle Cloud Infrastructure.</li> <li>Proven track record in cloud migration, cloud operations, and enterprise production support.</li> <li>Previous experience as a Cloud Consultant, Cloud Lead, Cloud Architect, or equivalent senior role.</li> <li>Deep knowledge of cloud compute, networking, storage, identity and access management, security, monitoring, logging, backup, and disaster recovery.</li> <li>Solid understanding of hybrid cloud environments and enterprise infrastructure operations.</li> <li>Experience supporting production migration, cutover planning, go-live, and hypercare activities.</li> <li>Ability to review technical designs, identify risks, and deliver practical recommendations.</li> <li>Strong troubleshooting, stakeholder management, documentation, and knowledge transfer skills.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Oracle Cloud certification such as OCI Architect Professional, Architect Associate, or Operations Associate.</li> <li>Experience with cloud governance, security hardening, audit requirements, and operational controls.</li> <li>Experience with cost optimization and cloud resource management.</li> <li>Experience supporting business-critical systems on Oracle Cloud Infrastructure.</li> <li>Familiarity with middleware, integration platforms, databases, and core banking environments.</li> <li>Knowledge of change management, incident management, and production support practices.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work&nbsp;</strong></p><br> <p>Under the direct supervision of the&nbsp;Administrative Analyst<strong> (NOA)</strong>, the&nbsp;general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing&nbsp;</strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of&nbsp; the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>.&nbsp; Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <strong>Act with Determination:&nbsp;</strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><strong>Cross-Functional &amp; Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.&nbsp; <br> Business Management Communication&nbsp; Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> &nbsp;Administration &amp; Operations &nbsp;Vehicle management Knowledge of policy &amp; procedures on fleet management&nbsp; <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.&nbsp; <br> Administration &amp; Operations <p><u>Registry &amp; correspondence&nbsp;</u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration &amp; Operations&nbsp;</p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration &amp; Operations&nbsp;</p><br> <p><u>Events management (including&nbsp;</u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue&nbsp;</p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field&nbsp;or equivalent will be&nbsp;</p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience&nbsp;</strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required&nbsp; &nbsp;skills&nbsp;</strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics&nbsp;</li> </ul> <br> <strong>Required Language(s)&nbsp;</strong> <p>Fluency English and Arabic is required.&nbsp;</p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p><br></p><p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal &amp; External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting &amp; Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><strong>Compliance &amp; Regulatory Management</strong></p><ul><li>Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</li><li>Support internal and external HR audits by ensuring proper documentation and record-keeping.</li><li>Monitor compliance with contractual obligations, probation requirements, and HR procedures.</li><li>Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</li><li>Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</li></ul><p><strong>HR Administration Support</strong></p><ul><li>Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</li><li>Support organization of workshops, trainings, and staff events, including visa and per diem processing.</li><li>Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</li><li>Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</li><li>Support office-level administrative coordination related to HR processes and staff welfare activities.</li><li>Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span>The Business Process Analyst supports global business transformation initiatives by analyzing, improving, and documenting business processes across multiple functions. The role works closely with Finance, Accounting, Tax, D&amp;T, and external partners to deliver process improvements, regulatory compliance projects, and digital transformation initiatives that enhance operational efficiency and business performance.</span></p><br><br>Job Description <br><ul> <li>Gather and document business requirements through stakeholder workshops, interviews, and meetings.</li> <li>Analyze, document, and optimize business processes across global Finance and Accounting operations.</li> <li>Prepare BRDs, process maps (BPMN), UAT scenarios, and other project documentation.</li> <li>Support global transformation and regulatory initiatives, including e-Invoicing implementations across multiple countries.</li> <li>Coordinate with cross-functional teams, external vendors, and regional stakeholders throughout project lifecycles.</li> <li>Develop reports, dashboards, and business analyses to support data-driven decision making.</li> <li>Monitor project progress, risks, and deliverables while ensuring alignment with business objectives and key stakeholders.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor's degree in Management Information Systems, Industrial Engineering, Information Technology, or a related field.</li> <li>1–3 years of experience in Business Analysis, Process Improvement, or Business Transformation, in addition to Project Management knowledge.</li> <li>Experience working on regional or global projects within multinational organizations is preferred.</li> <li>Experience in Finance, Shared Services, or regulatory transformation projects is an advantage.</li> <li>Experience working on process improvement and business transformation initiatives within an SAP environment is an advantage.</li> <li>Business Analysis and Requirements Management</li> </ul> <ul> <li>Business Process Mapping and Analysis</li> <li>Problem-solving</li> <li>Stakeholder Management</li> <li>Communication &amp; Presentation</li> <li>Project Management</li> <li>Experience with ERP systems (SAP preferred)</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Analytical Skills<br>Business Acumen<br>Communication Skills<br>Continuous Process Improvement<br>Critical Thinking<br>Data Analysis<br>Financial Acumen<br>Problem Solving<br>Project Management<br> </div>

<p><b>Key Roles and Responsibilities</b></p><p><br></p><p>Lead day-to-day programme implementation and coordinate delivery across enterprise development, financing, post-financing support, market systems strengthening, and learning activities.</p><p>Develop, maintain, and regularly update programme work plans, implementation schedules, activity trackers, and key programme milestones.</p><p>Coordinate closely with Enterprise Support Specialists, Credit Administration Specialist, Field Associates, MEAL, Finance, Operations, and Siraj teams to ensure effective sequencing and integration of activities.</p><p>Coordinate implementation through the Siraj network and programme partners, monitor partner performance, and follow up on agreed deliverables and implementation challenges.</p><p>Support engagement with financial institutions, government institutions, private sector actors, local partners, and other MSME ecosystem stakeholders in coordination with the Programme and Operations Director and relevant technical specialists.</p><p>Coordinate the rolling enterprise pipeline from outreach and assessment through enterprise development, financing, and post-financing support, ensuring that implementation remains aligned with quarterly financing windows and available revolving capital.</p><p>Oversee preparation and consolidation of donor narrative reports, programme updates, implementation data, and other required deliverables.</p><p>Monitor programme performance against approved targets and work closely with the MEAL team to identify implementation gaps, emerging risks, and corrective actions.</p><p>Support programme governance and coordination mechanisms, including preparation and follow-up of programme review meetings and the MSME Ecosystem Advisory and Learning Committee.</p><p>Identify implementation bottlenecks and emerging programme risks and coordinate timely operational and technical responses.</p><p>Ensure programme implementation complies with NEF policies and applicable donor requirements, including safeguarding, environmental and social risk management, partnership management, and financial procedures.</p><p>Support adaptive programme management by ensuring that implementation learning, enterprise performance data, market feedback, and partner input are translated into practical adjustments to programme delivery.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Economics, Development Studies, Finance, Project Management, or another relevant field; a Master's degree is an advantage.</li><li>Minimum 7 years of relevant professional experience, including at least 3 years in a programme or project management role.</li><li>Demonstrated experience managing enterprise development, MSME finance, livelihoods, economic inclusion, or private sector development programmes.</li><li>Practical experience coordinating programmes that combine financial and non-financial enterprise support, including business development services, mentoring, financing, and post-financing assistance.</li><li>Experience managing multidisciplinary teams and coordinating implementation across field locations and local delivery partners.</li><li>Demonstrated experience working with financial institutions, government institutions, private sector actors, NGOs, and/or enterprise support organisations.</li><li>Strong experience in work planning, budget monitoring, programme performance management, risk management, and donor reporting.</li><li>Understanding of MSME development and financial inclusion in Jordan, including barriers faced by underserved micro and small enterprises.</li><li>Experience with market systems development, ecosystem coordination, or financial sector partnerships is a strong advantage.</li><li>Ability to analyse programme, enterprise, and portfolio information and translate findings into practical implementation decisions.</li><li>Strong leadership, team management, coordination, problem-solving, and stakeholder engagement skills.</li><li>Excellent written and spoken Arabic and English.</li><li>Ability and willingness to travel regularly to programme locations across Jordan.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company’s solutions and achieve mutual satisfaction.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Developing business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.</span></p><br></li><li><p><span>Creating exceptional sales pitches for prospective clients.</span></p><br></li><li><p><span>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</span></p><br></li><li><p><span>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</span></p><br></li><li><p><span>Meeting the quarterly targets determined by sales management.</span></p><br></li><li><p><span>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</span></p><br></li><li><p><span>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</span></p><br></li><li><p><span>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</span></p><br></li><li><p><span>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</span></p><br></li><li><p><span>Developing cooperative closing strategies and tactics with sales management.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p><span>Hands-on 2+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</span></p><br></li><li><p><span>Excellent territory development, lead generation, and qualification skills.</span></p><br></li><li><p><span>A strong understanding of the sales cycle, sales management, and multiple industries.</span></p><br></li><li><p><span>Effective, proactive communicator with outstanding influencing and negotiation skills.</span></p><br></li><li><p><span>Bachelor's degree in Business Administration, Marketing, or other related fields.</span></p><br></li><li><p><span>Comfortable speaking with high-level decision-makers.</span></p><br></li><li><p><span>Excellent organization, planning, and time management skills.</span></p><br></li><li><p><span>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</span></p><br></li></ul><p><strong>AI Proficiency:</strong></p><br><ul><li><p><span>Minimum Level: L2-L3 — Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</span></p><br></li><li><p><span>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</span></p><br></li></ul><p><strong>Craft and Toolkit:</strong></p><br><ul><li><p><span>CRM &amp; Sales Pipeline Management</span></p><br></li><li><p><span>B2B IT/Telecom Solutions</span></p><br></li><li><p><span>Lead Generation &amp; Territory Development</span></p><br></li><li><p><span>Enterprise Account Management</span></p><br></li><li><p><span>Solution Selling &amp; Needs Analysis</span></p><br></li><li><p><span>Sales Forecasting &amp; Pipeline Analytics</span></p><br></li><li><p><span>Opportunity &amp; Deal Management</span></p><br></li><li><p><span>Cross-Selling, Upselling &amp; Contract Renewals</span></p><br></li><li><p><span>Sales Presentations &amp; Proposal Development</span></p><br></li><li><p><span>Key Stakeholder / Decision-Maker Engagement</span></p><br></li></ul><p><strong>Character Traits:</strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul> </div>

Job description <div> <div> <p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception.</p> <p>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p> <p> </p> <p> <strong>Meet the team!</strong> </p> <p>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p> <p>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company s solutions and achieve mutual satisfaction.</p> <p> </p> <p> <strong>Help us shape the future of communications by:</strong> </p> <ul> <li> <p>Developing business relationships to expand the company s customer base and improve the existing business relationships and report pertinent data.</p> </li> <li> <p>Creating exceptional sales pitches for prospective clients.</p> </li> <li> <p>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</p> </li> <li> <p>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</p> </li> <li> <p>Meeting the quarterly targets determined by sales management.</p> </li> <li> <p>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</p> </li> <li> <p>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</p> </li> <li> <p>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</p> </li> <li> <p>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</p> </li> <li> <p>Developing cooperative closing strategies and tactics with sales management.</p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong>What you will bring:</strong> </p> <ul> <li> <p>Hands-on 5+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</p> </li> <li> <p>Excellent territory development, lead generation, and qualification skills.</p> </li> <li> <p>A strong understanding of the sales cycle, sales management, and multiple industries.</p> </li> <li> <p>Effective, proactive communicator with outstanding influencing and negotiation skills.</p> </li> <li> <p>Bachelor's degree in Business Administration, Marketing, or other related fields.</p> </li> <li> <p>Comfortable speaking with high-level decision-makers.</p> </li> <li> <p>Excellent organization, planning, and time management skills.</p> </li> <li> <p>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</p> </li> </ul> <p> </p> <p> <strong>AI Proficiency:</strong> </p> <ul> <li> <p>Minimum Level: L2-L3 Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</p> </li> <li> <p>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</p> </li> </ul> <p> </p> <p> <strong>Craft and Toolkit:</strong> </p> <ul> <li> <p>CRM &amp; Sales Pipeline Management</p> </li> <li> <p>B2B IT/Telecom Solutions</p> </li> <li> <p>Lead Generation &amp; Territory Development</p> </li> <li> <p>Enterprise Account Management</p> </li> <li> <p>Solution Selling &amp; Needs Analysis</p> </li> <li> <p>Sales Forecasting &amp; Pipeline Analytics</p> </li> <li> <p>Opportunity &amp; Deal Management</p> </li> <li> <p>Cross-Selling, Upselling &amp; Contract Renewals</p> </li> <li> <p>Sales Presentations &amp; Proposal Development</p> </li> <li> <p>Key Stakeholder / Decision-Maker Engagement</p> </li> </ul> <p> </p> <p> <strong>Character Traits:</strong> </p> <ul> <li> <p>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</p> </li> <li> <p>Ownership and accountability take responsibility and follow projects through to completion.</p> </li> <li> <p>Communication explain ideas clearly and listen to others across teams.</p> </li> <li> <p>Collaboration work well with others and support team goals.</p> </li> <li> <p>Adaptability and learning adjust to change and keep learning new skills or tools.</p> </li> <li> <p>Mentorship and knowledge sharing help others grow and share what you know.</p> </li> <li> <p>Resilience stay calm under pressure and handle setbacks constructively.</p> </li> <li> <p>Quality and attention to detail do work carefully and strive for improvement.</p> </li> <li> <p>Advocacy and innovation encourage best practices, efficiency, and new ideas</p> </li> </ul> </div> </div> <div> <div> <div> <span> </span>On-site</div> <div> <span> </span> <ul> <li> <span>Amman, Al A imah, Jordan</span></li> </ul> </div> <div> <span> </span>Revenue</div> </div> </div> <div> <div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>Manage and maintain accurate and competitive cost for different Express products by reviewing contractual agreements, identifying cost discrepancies, and contributing to cost analysis.</p><br><br>Job Description <br><p>Linehaul cost management for Aramex stations which includes</p><br><br> <ul> <li>Working and cooperating with Aramex stations to capture and reflect Linehaul cost to all stakeholders and channels, which includes Pricing, invoicing, and accounting for accurate cost digestion.</li> <li>Cost Reporting and Analysis of sudden rate changes</li> </ul> <br> <p>Representing Aramex with Key airlines globally for Linehaul procurement and strategic cooperation with service providers</p><br><br> <br> <p>Design and build an optimized routing that secures a timely connection for Aramex business globally and integrate station and airport operations for smooth process flow</p><br><br>Job Requirements - Experience and Education <br><p>Education: Industrial Engineering, Business Administration, Logistics</p><br><br> <p>Experience: 0 – 2 Years</p><br><br> <p>Requirements:</p><br><br> <ul> <li>Microsoft Office Tools</li> <li>Communication Skills</li> <li>Analytical Skills (Power BI, dashboards)</li> <li>Time Management</li> <li>Team Player</li> </ul> <p>Knowledge of AI is a plus</p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Cross Functional Relationship Management<br>Customer Centric<br>Operational Excellence<br>Problem Solving<br>Process Improvement<br>Project Management<br>Regulatory Compliance<br>Technical Proficiency<br>Time Management<br> </div>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>