Shipping representative Jobs
453 Jobs Found
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers</p><p></p>
<p><h4>Position summary</h4>
<p>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><ul><li>Senior Commercial Manager – Careem Shops (Jordan)About Careem Shops<p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p><br><p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: <strong>simplify and improve lives across the region, one order at a time.</strong></p><br>About the role:<p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&amp;L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience.<br>This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE &amp; Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses.<br>You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p><br>What You Will Own1. P&amp;L and Commercial Strategy<ul><li><p><strong>Full ownership</strong> of the Jordan Shops P&amp;L.</p><br></li><li><p><strong>Set and defend category strategy</strong> across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.</p><br></li><li><p><strong>Build the annual and quarterly business plans</strong>, reporting performance and forecasts to the GM with public-company rigour.</p><br></li></ul>2. Merchant and Partner Store Operations<ul><li><p><strong>Lead merchant acquisition and account management</strong> across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.</p><br></li><li><p><strong>Own partner store operational standards</strong> (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.</p><br></li><li><p><strong>Partner with Category and Captain Ops teams</strong> to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p><br></li></ul>3. Everything App Synergy<ul><li><p><strong>Collaborate with Careem Pay</strong> to ensure frictionless checkout and drive wallet adoption across Shops orders.</p><br></li><li><p><strong>Partner with Captain Ops</strong> to protect delivery reliability and Captain earnings.</p><br></li><li><p><strong>Identify cross-sell opportunities</strong> with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p><br></li></ul>4. People and Culture<ul><li><p><strong>Lead and develop</strong> a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.</p><br></li><li><p><strong>Represent Jordan Shops</strong> in regional forums, ensuring local market realities directly inform Group strategy.</p><br></li></ul>What Success Looks Like<p><strong>Growth:</strong> GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.</p><br><p><strong>Efficiency:</strong> Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.</p><br><p><strong>Retention:</strong> A growing, loyal merchant base measured by repeat listings and reduced churn.</p><br><p><strong>Sustainability:</strong> A Captain network that views Careem Shops as reliable, well-paid work.</p><br><strong>What We Are Looking For</strong><ul><li><p><strong>Experience:</strong> 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.</p><br></li><li><p><strong>Financial Acumen:</strong> Demonstrated P&amp;L ownership with comfort being evaluated on GMV, AOV, and margin.</p><br></li><li><p><strong>Market Knowledge:</strong> Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.</p><br></li><li><p><strong>Mindset:</strong> A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.</p><br></li><li><p><strong>Languages:</strong> Arabic and English fluency is preferred.</p><br></li></ul><br></li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&nbsp;</p><br><p>&nbsp;</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><strong>About the role</strong><br>At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.<br><strong>What You'll Do</strong><br><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li></ul><br><ul><li>Partner Assistance &amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li><li>Inventory &amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li><li>Promotions &amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li><li>Quality &amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li><li>Merchant Support: Guide Merchants through the use of Careem’s internal tools and systems to improve their order management and operational efficiency.</li><li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li><li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li></ul><br><strong>What You'll Need</strong><br><br><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br>&nbsp;<br><br><br><br><br><br><br> </div>
<p><h4>About the role</h4>
<p>Careem is looking for a sharp, execution-focused marketing executive to join our vertical marketing team in Amman. At L7, you are an emerging marketing professional who brings energy, curiosity, and a strong bias for action. You will work closely with senior marketers to plan and execute campaigns that drive awareness, acquisition, and engagement across Careem's key verticals.</p>
<p>This role sits at the intersection of brand, performance, and local market insight. You will be the boots-on-the-ground champion for vertical marketing in Jordan, translating regional strategies into locally resonant campaigns that move the needle.</p>
<h4>What you'll do</h4>
<p><strong>Campaign execution:</strong> Support the end-to-end execution of vertical marketing campaigns across digital, OOH, and in-app channels in the Jordanian market.</p>
<p><strong>Vertical growth:</strong> Partner with the Rides, Food, and Grocery vertical teams to develop and roll out go-to-market plans, seasonal activations, and promotional campaigns.</p>
<p><strong>Content & localisation:</strong> Brief creative teams and agencies on campaign assets; ensure all content is culturally relevant, on-brand, and optimise for the local audience.</p>
<p><strong>Performance tracking:</strong> Monitor campaign KPIs (impressions, CTR, conversion, GMV uplift), compile performance reports, and surface actionable insights to the team.</p>
<p><strong>Cross-functional collaboration:</strong> Work closely with Growth, Product, Operations, and City teams to align marketing initiatives with business priorities.</p>
<p><strong>Vendor & agency management:</strong> Coordinate with media agencies, OOH vendors, and local partners to ensure timely and quality delivery of campaign materials.</p>
<p><strong>Market intelligence:</strong> Track competitor activity, local consumer trends, and vertical-specific insights to inform campaign strategy.</p>
<p><strong>Budget support:</strong> Assist in tracking campaign spend against allocated budgets and flag variances proactively.</p>
<h4>What you'll need</h4>
<ul>
<li>3–5 years of marketing experience, ideally within a consumer-facing brand, tech startup, or agency environment.</li>
<li>Solid understanding of integrated marketing—digital, social, OOH, and in-app.</li>
<li>Proven ability to execute campaigns end-to-end with attention to detail and strong project management skills.</li>
<li>Comfortable working with data and dashboards—able to read performance metrics and translate them into clear recommendations.</li>
<li>Strong written and verbal communication skills in both Arabic and English.</li>
<li>Ability to manage multiple work streams simultaneously in a fast-paced, ambiguous environment.</li>
<li>A collaborative mindset with the ability to work effectively across functions and levels.</li>
<li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li>
</ul>
<h4>What we’ll provide you</h4>
<ul>
<li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</li>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsparticipates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for full rider training process for all riders </p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Responsible for onboarding of new riders and reboarding of existing riders</li><li>Responsible for training and retraining of riders about internal SOPs and new features/policies</li><li>Build training SOPs and metrics to measure rider performance and compliance</li><li>Documenting all training activities</li><li>Assessing the effectiveness of training through surveys/feedback</li><li>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</li><li>Setting up a performance improvement plan to improve performance of low performing riders</li><li>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</li><li>Reduce rider complaints originating from customers</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor’s Degree</li><li>3-4 years of experience as a training professional</li><li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br><br> </div>
<p><h4>Job summary</h4>
<p>We are seeking an experienced finance manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance. The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage all finance and accounting operations of the company.</li>
<li>Prepare monthly, quarterly, and annual financial statements and management reports.</li>
<li>Monitor cash flow, working capital, and banking relationships.</li>
<li>Develop and manage annual budgets, forecasts, and financial planning activities.</li>
<li>Analyze transportation, fleet, warehousing, and operational costs to improve profitability.</li>
<li>Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.</li>
<li>Oversee accounts payable, accounts receivable, payroll, and general ledger activities.</li>
<li>Coordinate with external auditors, banks, and regulatory authorities.</li>
<li>Implement financial controls, policies, and procedures to safeguard company assets.</li>
<li>Provide financial analysis and recommendations to senior management for strategic decision-making.</li>
<li>Monitor KPIs and support operational teams with cost optimization initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in finance, accounting, or related field.</li>
<li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li>
<li>Minimum 8 years of finance experience, with at least 3 years in a managerial role.</li>
<li>Experience in logistics, transportation, freight forwarding, supply chain, or fleet management industry preferred.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li>
<li>Proficiency in ERP systems and Microsoft Excel.</li>
<li>Knowledge of VAT, taxation, and financial compliance requirements.</li>
<li>Strong leadership, analytical, and communication skills.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Medical insurance</li>
<li>Annual air ticket</li>
<li>Annual leave as per company policy</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Ensures personalized service is offered to guests during their stay.</p>
<p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p>
<p>Maintains a high level of communication and feedback within the department.</p>
<p>Identifies and anticipates guest needs.</p>
<p>Is continually proactive in all areas of operation.</p>
<p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p>
<p>Reports for duty punctually and in accordance with the issued department schedule.</p>
<p>Adheres at all times to the hotel grooming and uniform standards.</p>
<p>Assists with luggage delivery and collection.</p>
<p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p>
<p>Prepares bar beverages and liquor pouring according to the guidelines given.</p>
<p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p>
<p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p>
<p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p>
<p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p>
<p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p>
<p>Possesses working knowledge of the hotel Property Management System.</p>
<p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p>
<p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p>
<p>Collects designated telephones (and checks their working conditions), and working sheets.</p>
<p>Attends daily shift briefings.</p>
<p>Coordinates and liaises with the Butler team.</p>
<p>Carries out pre-arrival interviews.</p>
<p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p>
<p>Assists and coordinates all in-room and suite guest needs and requirements.</p>
<p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p>
<p>Coordinates laundry and pressing collection and delivery.</p>
<p>Reports any suite maintenance requirements according to standard procedures.</p>
<p>Coordinates delivery of all amenities and/or gifts.</p>
<p>Coordinates delivery of preferred newspapers and magazines to all suites.</p>
<p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p>
<p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p>
<p>Sets up any bottle of complimentary drink as per standard.</p>
<p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p>
<p>Ensures that the flowers are always fresh and displayed in fresh water.</p>
<p>Ensures that guest supplies are replenished and displayed as per standard.</p>
<p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p>
<p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p>
<p>Coordinates in-room dining order taking and delivery as required.</p>
<p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p>
<p>Provides a continual source of information, help and assistance to all guests.</p>
<p>Checks the suites prior to guest arrival.</p>
<p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p>
<p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p>
<p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p>
<p>Checks room after departure for lost belongings.</p>
<p>Upsells hotel outlets at every opportunity.</p>
<p>Coordinates with concierge for the storage of stowed away items.</p>
<p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p>
<p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p>
<p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Updates and maintains all guest history files, including ProfilePlus.</p>
<p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p>
<p>Orders all necessary operating stock when necessary.</p>
<p>Maintains amicable and cooperative working relations with other departments.</p>
<p>Attends any courses management may deem beneficial.</p>
<p>Carries out other duties as directed by management.</p>
<p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p>
<p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal, interpersonal and communication skills.</li>
<li>Must be a strong team player with strong departmental cooperation.</li>
<li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li>
<li>Fluent in English and local language with a third language as an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li>
<li>Must be flexible in terms of working hours and able to work with little or no supervision.</li>
<li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li>
<li>Must be able to maintain excellent professional presentation and grooming.</li>
<li>High school diploma is necessary.</li>
<li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li>
<li>A minimum of two years prior experience in related hospitality fields is necessary.</li>
<li>Luxury five star experience necessary.</li>
<li>Prior formalized training as a butler is highly regarded.</li>
<li>Butlers must be able to lift in excess of 70-pound loads.</li>
<li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li>
<li>Must be able to stand for 90% of their scheduled time.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures. Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner. Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction. Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights. To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure. Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed. To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme. Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports. Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas. Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required. When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing. Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required. Qualification Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications. Must have the right to live and work in Jordan.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a Backend Software Engineer to join our innovative team at Maqsam.<br> This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment.<br> You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.<br> In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.<br> Your Top Responsibilities: Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.<br> Debug and troubleshoot complex software issues in a high-availability environment.<br> Optimize system performance through rigorous testing and code refinement.<br> Collaborate with cross-functional teams to integrate new technologies and frameworks.<br> Conduct code reviews to ensure code quality and implementation of best practices.<br> Document development processes, code changes, and other critical information accurately.<br> Participate in the design and architecture decisions of our internal systems and databases.<br> Support junior software engineers and participate in ramping up new joiners.<br> What We Expect from You Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.<br> Proven ability in writing high-quality, readable, and scalable code.<br> Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.<br> Experience with relational databases and their integration into systems.<br> Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.<br> Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.<br> Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.<br> Additional Information: 3-5 years of experience in backend or full-stack web development.<br> Excellent problem-solving and analytical skills.<br> Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.<br> A commitment to continuous professional development and eagerness to learn new technologies.<br> A degree in Computer Science, Engineering, or a related field is preferred.<br> Experience in mobile development is a plus.<br> Experience working on VoIP-related projects is a plus.<br> Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.<br>js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A Collaborative and Friendly Environment.<br> Personal and Professional Growth: Opportunities to learn and become a world-class professional.<br> Fair Compensation: We value your contribution.<br> Transparency: A culture that thrives on open communication.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><strong><u>JOB PURPOSE</u></strong><br><span>The courier is responsible for sorting, delivering and picking up all inbound and outbound shipments within the service area designated by the company as per prescribed quality levels of service to our customers.</span><br><br><p><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></p><br><br><br><br><p><span><span>1.</span></span><span>Ensure that all deliveries for each cycle are completed in a timely and professional manner as per DHL standards,</span></p><br><br><br><p><span><span>2.</span></span><span>Ensure that all shipment scanning and system requirements are completed as per standards, download of data is completed promptly to ensure 100% accurate and timely data to the network.</span></p><br><br><br><p><span><span>3.</span></span><span>Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments.</span></p><br><br><br><p><span><span>4.</span></span><span>Maintain a proactive approach towards security of freight, facility and personnel and suggest smarter work practices that will ensure that through teamwork the staffmeet all KPI standards and our customers are continually provided enhanced services.</span></p><br><br><br><p><span><span>5.</span></span><span>Ensure a high level of rapport and communication is maintained with both internal and external customers while promoting DHL’s professional image.</span></p><br><br><br><p><span><span>6.</span></span><span>Promote and sell value added services like TDD, Import Express, Insurance and participate actively in the Sales lead incentive programme thus helping towards company revenue.</span></p><br><br><br><p><span><span>7.</span></span><span>Communicate with despatch professionally and as per time deadlines indicated to ensure that all pick ups and requests are actioned as per commitment to our customers.</span></p><br><br><br><p><span><span>8.</span></span><span>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road.</span></p><br><br><br><p><span><span>9.</span></span><span>Comply with the ground operation ISO procedures as outlined in the manual and safe working practices both within and outside the workplace.</span></p><br><br><br><p><span><span>10.</span></span><span>Adhere to work timings, policies and procedures of the company, housekeeping guidelines and ensure that self is well groomed as per DHL dress code at all times.</span></p><br><br><br><p><strong><u>NATURE AND SCOPE</u></strong></p><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><br><p><span>The courier represents DHL to our customers on a day-to-day basis, hence the service extended and relationship developed with our customers strengthens the business relationship.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><br><p><span>Reports to the team leader.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><span>Internal</span><p><span><span>§</span></span><span>Service</span><span>Center</span><span>Managers</span></p><br><br><p><span><span>§</span></span><span>CS Supervisors and team leaders</span></p><br><br><p><span><span>§</span></span><span>CS staff</span></p><br><br><p><span><span>§</span></span><span>Despatch</span></p><br><br><p><span><span>§</span></span><span>Sales</span></p><br><br><p><span><span>§</span></span><span>Land operations</span></p><br><br><p><span><span>§</span></span><span>THP agents</span></p><br><br><p><span><span>§</span></span><span>Senior couriers</span></p><br><br><p><span><span>§</span></span><span>Services trainer</span></p><br><br><br><span>External</span><p><span><span>§</span></span><span>Customers</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><br><p><span><span>§</span></span><span>Manage the day to day issues and queries of customers in one’s own route.</span></p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><br><p><span><span>§</span></span><span>Can take decisions on individual run in terms of scheduling work load to ensure deadlines and standards are met.</span></p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organisation</span></strong></p><br><br><br><p><span><span>§</span></span><span>Organise their route to ensure that all deliveries, pickups, data download and paperwork are 100% completed as per standards.</span></p><br><br><p><span><span>§</span></span><span>Plan a course of action to ensure that individual targets on sales leads are met.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><br><p><span><span>§</span></span><span>Strive to meet pick up and delivery deadlines even on busy days without comprising on service to customers and completion of internal procedures, such as scanning, loading of data, courier de-brief, etc.</span></p><br><br><br><p><strong><u>KNOWLEDGE, SKILLS AND EXPERIENCE</u></strong></p><br><br><br><br><span>§</span><span>Prior experience in a service industry preferable</span><br><span>§</span><span>Excellent verbal and written English communication skills</span><br><span>§</span><span>Good planning & organising skills</span><br><span>·</span><span>Demonstrates high level of commitment, energy and resilience.</span><span>·</span><span>Passion for delighting customers.</span><br><span>·</span><span>Committed to delivering quality results and exceeding expectations.</span><br><span>§</span><span>Good attention for detail</span><br><span>§</span><span>Good at building relationships and interpersonal skills</span><br><span>§</span><span>Team player</span><br><span>§</span><span>Self motivated and able to work pressure and time deadlines</span><br><span>§</span><span>Adheres to company policies and procedures</span><span>§</span><span>Have a valid and clean UAE driving licence</span><br> <br><br><br> </div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>Careem's Marketplace ETA & routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p>
<p>As a senior software engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p>
<h4>What you'll do</h4>
<ul>
<li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li>
<li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li>
<li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li>
<li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li>
<li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li>
<li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li>
<li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li>
</ul>
<h4>What you'll need</h4>
<ul>
<li>4+ years of professional software development experience.</li>
<li>Bachelor's degree in computer science or a related technical field.</li>
<li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li>
<li>Strong computer science fundamentals: object-oriented design, data structures, and algorithms.</li>
<li>Proven experience operating and deploying changes to live production systems reliably.</li>
<li>A collaborative, team-first mindset with strong communication skills.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li>
<li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li>
<li>Experience with container technologies including Docker and Kubernetes.</li>
<li>Working knowledge of relational and non-relational database systems.</li>
<li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li>
<li>Master's degree in computer science or a related technical field.</li>
</ul>
<h4>What we’ll provide you</h4>
<ul>
<li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</li>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p><strong>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</strong></p><br><br></li><li><p><strong>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</strong></p><br><br></li><li><p><strong>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</strong></p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p><strong>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</strong></p><br><br></li><li><p><strong>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</strong></p><br><br></li><li><p><strong>Conduct regular business reviews to align on results, opportunities, and growth plans.</strong></p><br><br></li></ul><p><strong>Account Growth & Optimization:</strong></p><br><br><ul><li><p><strong>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</strong></p><br><br></li><li><p><strong>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</strong></p><br><br></li><li><p><strong>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</strong></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p><strong>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</strong></p><br><br></li><li><p><strong>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</strong></p><br><br></li></ul><p><strong>Contract Management & Compliance:</strong></p><br><br><ul><li><p><strong>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</strong></p><br><br></li><li><p><strong>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</strong></p><br><br></li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER:</strong></p><br><br><ul><li><p><strong>Bachelor's degree in Business, Marketing, or a related field.</strong></p><br><br></li><li><p><strong>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</strong></p><br><br></li><li><p><strong>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</strong></p><br><br></li><li><p><strong>Excellent communication, negotiation, and interpersonal skills.</strong></p><br><br></li><li><p><strong>Customer-first mindset with a strong focus on delivering value to partners.</strong></p><br><br></li><li><p><strong>*Residency in or relocation to X is a must*</strong></p><br><br></li><li><p><strong>Self-starter with the ability to work independently in a fast-paced environment.</strong></p><br><br></li><li><p><strong>Fluency in X Language is a must</strong></p><br><br></li></ul><br><p><strong>WHAT WE HAVE TO OFFER:</strong></p><br><br><p><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></p><br><br><ul><li><p><strong>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</strong></p><br><br></li><li><p><strong>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</strong></p><br><br></li><li><p><strong>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</strong></p><br><br></li><li><p><strong>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</strong></p><br><br></li><li><p><strong>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</strong></p><br><br></li><li><p><strong>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring the economic performance of the Fruits & Vegetables categories across sales, gross margin, profit and loss and consistency with the company & commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li></ul><p>Assortment:</p><ul><li>Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><p></p></section>
<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for secure, scalable, and compliant platform foundations. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define, build, and operate cloud platforms that enable reliable application delivery, enterprise modernization, and measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking Cloud Architect/Engineer professionals for our Amman office to support cloud transformation engagements across advisory, architecture, engineering, and implementation activities.</p><p>Candidates may be considered for either architecture-focused or engineering-focused responsibilities depending on their experience, technical depth, stakeholder exposure, and interview performance.</p><p>This role is open to candidates with a minimum of 3+ years of relevant cloud experience. Final grade will be decided upon screening and interview completion, within the Senior Consultant to Manager level range.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Architecture & Advisory</strong></p><ul><li>Support or lead architectural design sessions and define target-state cloud platform architectures using Azure or AWS Cloud Adoption Framework and Well-Architected principles.</li><li>Define landing zone standards covering identity and access management, enterprise networking, governance guardrails, policy, tagging, logging, resilience, and observability baselines.</li><li>Design account structures and onboarding standards across Azure Management Groups and Subscriptions, and AWS Organizations, OUs, and Accounts, under a unified governance model.</li><li>Publish enterprise connectivity blueprints including hub-and-spoke, Transit or Virtual WAN, private connectivity, DNS resolution, and firewall patterns.</li><li>Govern platform decisions through architecture review gates, decision logs, documented trade-offs, exception governance, and compensating controls.</li></ul><p><strong>Cloud Engineering & Implementation</strong></p><ul><li>Implement Azure landing zones and account onboarding activities using standard checklists and Infrastructure as Code modules, including Terraform.</li><li>Deliver network foundations including virtual networks, Virtual WAN, DNS resolution, routing, ExpressRoute, VPN, Private Link, and firewall configurations.</li><li>Deploy, configure, and baseline Kubernetes clusters including AKS/EKS, container registry standards, Docker, Helm, cluster add-ons, and operational readiness checks.</li><li>Apply governance guardrails including Azure Policy, AWS SCPs, resource tagging standards, diagnostic settings, and logging configurations.</li><li>Implement identity and access patterns including RBAC, least privilege, service principals, and managed identities as defined by security baselines.</li></ul><p><strong>Delivery, Documentation & Stakeholder Support</strong></p><ul><li>Troubleshoot platform issues, resolve delivery blockers through root-cause analysis, and propose implementation-ready fixes aligned to baseline standards.</li><li>Produce evidence packs and operational handover artefacts including runbooks, monitoring dashboards, escalation paths, and support readiness inputs.</li><li>Contribute to reusable intellectual property including blueprints, IaC modules, templates, checklists, and decision guides.</li><li>Work effectively with architects, security teams, developers, operations teams, and client stakeholders to deliver practical cloud solutions.</li></ul><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p><strong>What We Look For</strong></p><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span>As an Operations Leader at Aramex, you will Manage and control Aramex Domestic Operations in terms of planning and proper implantation of all Aramex operational productions and quality of service standards to ensure satisfactory service is provided to customers.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span>Handle and manage all domestic activities including planning to ensure proper development of the product.</span></span></li>
<li><span><span>Ensure timely resolution of all customer inquiries.</span></span></li>
<li><span><span>Monitor and control all domestic bulk projects to ensure timely processing and professional service to the customers.</span></span></li>
<li><span><span>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.</span></span></li>
<li><span><span>Prepare, monitor, and control all data from Info AXS to ensure compliance to network standards.</span></span></li>
<li><span><span>Manage and handle client incidents and complaints in coordination with customer service team to ensure timely resolution of all customer inquiries.</span></span></li>
<li><span><span>Develop and control creating customized domestic services in coordination with the sales teams to provide proper solutions to customers’ needs.</span></span></li>
<li><span><span>performance and quality of data entered in Info AXS to ensure timely handling and processing of shipments and service provided to customers.</span></span></li>
<li><span><span>Ensures all team members implement Aramex quality of service standards and procedures.</span></span></li>
<li><span><span>Lead the improvement projects to increase operational efficiency and improve performance.</span></span></li>
<li><span><span>Ensure shipment integrity and visibility throughout the shipment lifecycle.</span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor Degree (Industrial Engineering is preferred)</span></span></span></li>
<li><span><span><span>English Proficiency</span></span></span></li>
<li><span><span><span>MS office, Applications (Word, Excel, Power Point & Outlook)</span></span></span></li>
<li><span><span><span>3-4 years of experience in Operations management in logistics, Last Mile Innovation, Ground Operations. </span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Customer Focus<br>Communication Skills<br>Attention To Details<br>Problem Solving<br>Leadership Skills<br>Teamwork<br>Time Management<br>
</div>