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<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. Octopus by RTG is hiring a Senior Salesforce Product Owner for one of our partners.</p> <h4>Job overview</h4> <p>We are seeking a highly experienced Senior Salesforce Product Owner to lead the strategy, roadmap, and delivery of Salesforce-based solutions. This role bridges business needs and technical execution, ensuring that Salesforce capabilities are leveraged to drive business value, improve user experience, and support scalable growth.</p> <h4>Role responsibilities</h4> <ul> <li>Own and manage the Salesforce product roadmap aligned with business objectives</li> <li>Collaborate with stakeholders to gather, analyze, and prioritize business requirements</li> <li>Translate business needs into clear user stories, acceptance criteria, and backlog items</li> <li>Act as the primary point of contact between business teams and Salesforce development teams</li> <li>Prioritize backlog based on business value, technical feasibility, and dependencies</li> <li>Lead sprint planning, backlog grooming, and product demos in Agile environments</li> <li>Ensure successful delivery of Salesforce solutions (Sales Cloud, Service Cloud, etc.)</li> <li>Monitor product performance and drive continuous improvement</li> <li>Define KPIs and track success metrics for Salesforce initiatives</li> <li>Ensure best practices in Salesforce configuration, customization, and integrations</li> <li>Support change management, user training, and adoption strategies</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, Computer Science, or related field</li> <li>5+ years of experience as a Product Owner, Business Analyst, or similar role</li> <li>Strong hands-on experience with Salesforce platform (e.g., Sales Cloud, Service Cloud)</li> <li>Proven experience working in Agile/Scrum environments</li> <li>Strong understanding of Salesforce capabilities, limitations, and best practices</li> <li>Experience writing user stories and managing product backlogs</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to translate technical concepts into business-friendly language</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. Octopus by RTG is hiring a Senior Salesforce Product Owner for one of our partners.</p> <h4>Job overview</h4> <p>We are seeking a highly experienced Senior Salesforce Product Owner to lead the strategy, roadmap, and delivery of Salesforce-based solutions. This role bridges business needs and technical execution, ensuring that Salesforce capabilities are leveraged to drive business value, improve user experience, and support scalable growth.</p> <h4>Role responsibilities</h4> <ul> <li>Own and manage the Salesforce product roadmap aligned with business objectives</li> <li>Collaborate with stakeholders to gather, analyze, and prioritize business requirements</li> <li>Translate business needs into clear user stories, acceptance criteria, and backlog items</li> <li>Act as the primary point of contact between business teams and Salesforce development teams</li> <li>Prioritize backlog based on business value, technical feasibility, and dependencies</li> <li>Lead sprint planning, backlog grooming, and product demos in Agile environments</li> <li>Ensure successful delivery of Salesforce solutions (Sales Cloud, Service Cloud, etc.)</li> <li>Monitor product performance and drive continuous improvement</li> <li>Define KPIs and track success metrics for Salesforce initiatives</li> <li>Ensure best practices in Salesforce configuration, customization, and integrations</li> <li>Support change management, user training, and adoption strategies</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, Computer Science, or related field</li> <li>5+ years of experience as a Product Owner, Business Analyst, or similar role</li> <li>Strong hands-on experience with Salesforce platform (e.g., Sales Cloud, Service Cloud)</li> <li>Proven experience working in Agile/Scrum environments</li> <li>Strong understanding of Salesforce capabilities, limitations, and best practices</li> <li>Experience writing user stories and managing product backlogs</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to translate technical concepts into business-friendly language</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. Octopus by RTG is hiring a Senior Salesforce Product Owner for one of our partners.</p> <h4>Job overview</h4> <p>We are seeking a highly experienced Senior Salesforce Product Owner to lead the strategy, roadmap, and delivery of Salesforce-based solutions. This role bridges business needs and technical execution, ensuring that Salesforce capabilities are leveraged to drive business value, improve user experience, and support scalable growth.</p> <h4>Role responsibilities</h4> <ul> <li>Own and manage the Salesforce product roadmap aligned with business objectives</li> <li>Collaborate with stakeholders to gather, analyze, and prioritize business requirements</li> <li>Translate business needs into clear user stories, acceptance criteria, and backlog items</li> <li>Act as the primary point of contact between business teams and Salesforce development teams</li> <li>Prioritize backlog based on business value, technical feasibility, and dependencies</li> <li>Lead sprint planning, backlog grooming, and product demos in Agile environments</li> <li>Ensure successful delivery of Salesforce solutions (Sales Cloud, Service Cloud, etc.)</li> <li>Monitor product performance and drive continuous improvement</li> <li>Define KPIs and track success metrics for Salesforce initiatives</li> <li>Ensure best practices in Salesforce configuration, customization, and integrations</li> <li>Support change management, user training, and adoption strategies</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, Computer Science, or related field</li> <li>5+ years of experience as a Product Owner, Business Analyst, or similar role</li> <li>Strong hands-on experience with Salesforce platform (e.g., Sales Cloud, Service Cloud)</li> <li>Proven experience working in Agile/Scrum environments</li> <li>Strong understanding of Salesforce capabilities, limitations, and best practices</li> <li>Experience writing user stories and managing product backlogs</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to translate technical concepts into business-friendly language</li> </ul></p><p></p>

<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p> <h4>Responsibilities</h4> <li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li> <li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li> <li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li> <li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li> <li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li> <li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li> <li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li> <li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li> <li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li> <li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li> <li>Balance speed of execution with product quality, security, and regulatory compliance.</li> <li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li> <li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li> <li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li> <h4>Requirements</h4> <li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li> <li>Minimum of 10 years of experience in product management, with several years leading product teams.</li> <li>Proven experience working in fintech, financial services, or regulated technology environments.</li> <li>Demonstrated ability to build products from concept to launch and scale them successfully.</li> <li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li> <li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li> <h4>Preferred Skills</h4> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Strategic thinking and strong business acumen.</li> <li>Data-driven decision-making and analytical capabilities.</li> <li>Excellent leadership and team management skills.</li> <li>Strong problem-solving abilities and adaptability in fast-paced environments.</li> <li>Deep understanding of product lifecycle management and agile methodologies.</li> <li>Ability to balance innovation with operational and regulatory requirements.</li> <li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li></p><p></p>

<p><h4>Description</h4> <p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p> <h4>Responsibilities</h4> <li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li> <li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li> <li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li> <li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li> <li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li> <li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li> <li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li> <li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li> <li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li> <li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li> <li>Balance speed of execution with product quality, security, and regulatory compliance.</li> <li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li> <li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li> <li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li> <h4>Requirements</h4> <li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li> <li>Minimum of 10 years of experience in product management, with several years leading product teams.</li> <li>Proven experience working in fintech, financial services, or regulated technology environments.</li> <li>Demonstrated ability to build products from concept to launch and scale them successfully.</li> <li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li> <li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li> <h4>Preferred Skills</h4> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Strategic thinking and strong business acumen.</li> <li>Data-driven decision-making and analytical capabilities.</li> <li>Excellent leadership and team management skills.</li> <li>Strong problem-solving abilities and adaptability in fast-paced environments.</li> <li>Deep understanding of product lifecycle management and agile methodologies.</li> <li>Ability to balance innovation with operational and regulatory requirements.</li> <li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li></p><p></p>

<p><h4>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more.</h4> <p>Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</p> <p>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</p> <p>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</p> <h4>About the role</h4> <p>As part of the Food Operations team, you will play a key role in ensuring a seamless experience for our customers, partners, and captains. You’ll drive operational excellence by managing daily activities, enhancing KPIs, leveraging data insights, and collaborating across teams to continuously improve Careem’s food delivery journey.</p> <h4>What you’ll do</h4> <ul> <li>Daily food operations: Manage and optimize day-to-day operations, ensuring smooth experiences for customers, captains, and partners while quickly addressing real-time issues.</li> <li>Performance & KPIs: Track, analyze, and improve critical metrics such as reliability, delivery times, and overall service quality.</li> <li>Cross-team collaboration: Work closely with training, commercial, and supply teams to align on goals and deliver exceptional results for all stakeholders.</li> <li>Data & insights: Use spreadsheets to build reports, and create dashboards that guide data-driven decision-making.</li> <li>Stakeholder management: Partner with internal and external stakeholders to identify growth opportunities and improve the end-to-end customer experience.</li> <li>Continuous improvement: Drive process improvements by combining data analysis with on-ground operations, ensuring proactive customer experience enhancements.</li> </ul> <h4>What you’ll need</h4> <ul> <li>1+ years of experience in an operations role (preferred).</li> <li>Bachelor’s degree from a reputable institution.</li> <li>Ability to thrive in fast-paced, complex operational environments with tight deadlines.</li> <li>Problem-solving mindset with strong troubleshooting abilities.</li> <li>Analytical thinker with the ability to extract actionable insights from large datasets.</li> <li>Collaborative, proactive, and eager to learn and share knowledge.</li> <li>Strong skills in spreadsheets; experience with SQL is a plus.</li> </ul> <h4>What we’ll provide you</h4> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<div > <p><strong>Job Summary</strong></p> <p><strong>Location: Jordan - Amman</strong></p> <p><strong>Summary:&nbsp;</strong>The Procurement Assistant supports procurement planning, supplier management, and compliance processes. Responsibilities include coordinating logistics, tracking vendor payments, and assisting in supplier negotiations. The role involves preparing purchase orders, managing procurement documentation, conducting market research, and maintaining accurate records. Additionally, the assistant helps with vendor evaluations, contract tracking, and VAT exemption processing. They also provide administrative support, write meeting minutes, and assist in procurement-related reporting and process optimization.</p> <p><strong>Candidate Profile</strong></p> <p>Responsibilities</p> <p><strong>Responsibilities and Tasks:</strong></p> <ul> <li>Assist in the development and execution of procurement planning and strategic initiatives to align with organizational objectives.</li> <li>Cultivate and maintain strong, mutually beneficial relationships with suppliers to ensure reliability and consistency in service delivery.</li> <li>Support compliance efforts and auditing processes to ensure procurement activities adhere to legal and organizational standards.</li> <li>Coordinate logistics and monitor delivery timelines to ensure timely and efficient procurement operations.</li> <li>Contribute to process optimization initiatives, assisting in the preparation of detailed reports for performance analysis and continuous improvement.</li> <li>Assist in supplier negotiations, working to secure favorable terms and conditions that meet both cost and quality requirements.</li> <li>Facilitate training and knowledge sharing for new staff members, ensuring they are well-equipped to adhere to procurement procedures and organizational standards.</li> <li>Monitor and track vendor payments, ensuring timely processing and compliance with contractual payment terms.</li> <li>Provide comprehensive administrative support for procurement documentation, ensuring accuracy and proper record-keeping for auditing and compliance purposes.</li> <li>Gather and organize invoices, tax documents, and other supporting paperwork for finance submissions, ensuring completeness and accuracy.</li> </ul> <p>Qualification</p> <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in business administration, Supply Chain Management, or a related field.</li> <li>2 years of experience in procurement, logistics management, or related experience.</li> <li>Ability to build and maintain relationships with suppliers and stakeholders.</li> <li>Strong analytical and forecasting abilities.</li> <li>Excellent communication and presentation skills.</li> </ul> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for an experienced Senior Mendix Developer to join our team and contribute to the design, development, and delivery of enterprise-scale applications using the Mendix platform.<br> The ideal candidate will have strong hands-on Mendix experience, solid application architecture knowledge, and the ability to lead technical design, perform code/model reviews, and mentor other developers.<br> Key Responsibilities • Design, develop, and maintain enterprise-scale applications using Mendix.<br> • Lead technical design and contribute to application architecture decisions.<br> • Develop and maintain Microflows, Nanoflows, Domain Models, and Workflows.<br> • Design and implement REST/SOAP integrations and enterprise APIs.<br> • Implement and maintain Mendix security, roles, and SSO.<br> • Troubleshoot and optimize application performance and scalability.<br> • Develop Java/JavaScript extensions when required.<br> • Support CI/CD processes and deployments across multiple environments.<br> • Conduct code and model reviews to ensure quality and adherence to engineering best practices.<br> • Mentor developers and provide technical guidance to the team.<br> • Collaborate with stakeholders and technical teams to deliver scalable and secure solutions.<br> • 5+ years of software development experience.<br> • 3+ years of hands-on Mendix experience.<br> • Mendix Advanced Developer Certification or higher is required.<br> • Strong hands-on experience with: o Mendix Studio Pro o Microflows and Nanoflows o Domain Models and Workflows o REST/SOAP integrations and enterprise APIs o Mendix security, roles, and SSO o Performance optimization and troubleshooting o Java/JavaScript extensions o CI/CD and multi-environment deployments • Experience working on enterprise-scale applications and complex integrations.<br> • Strong understanding of: o Application architecture o Security o Scalability o Software engineering best practices • Ability to lead technical design, conduct code/model reviews, and mentor developers.<br></span> </div>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business Unit Overview</h4> <p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p> <p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p> <p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A bachelor's degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing diverse range of industries.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business Unit Overview</h4> <p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p> <p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p> <p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A bachelor's degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing diverse range of industries.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>Position</h4> <p>Associate Director – MEP (Data Centres)</p> <p><strong>Location:</strong> Amman, Jordan</p> <h4>Qualification & Experience Required</h4> <ul> <li>Bachelor’s or Master’s degree in Electrical, Mechanical, or Building Services Engineering.</li> <li>10-15+ years of progressive experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Responsible for the end-to-end design, delivery, and technical leadership of mission-critical data centre facilities. You will act as the single technical authority, interfacing directly with clients, vendors, and internal teams to ensure projects meet performance, reliability, and compliance targets from design inception through to delivery.</li> <li>In-depth knowledge of MV/LV power distribution, UPS, emergency generators, CRAC units, economizers, chilled-water systems, VFDs, fire detection/suppression, BMS, and DCIM platforms.</li> <li>Strong understanding of latest data centre system trends and technologies such as liquid-cooling are highly desirable.</li> <li>Preferred experience with fast track design/build projects and/or multiple significant upgrade projects for large-scale technical operations or large-scale compute farms.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> </ul> <h4>About the Company</h4> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.</p> <p>We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>Position</h4> <p>Associate Director – MEP (Data Centres)</p> <p><strong>Location:</strong> Amman, Jordan</p> <h4>Qualification & Experience Required</h4> <ul> <li>Bachelor’s or Master’s degree in Electrical, Mechanical, or Building Services Engineering.</li> <li>10-15+ years of progressive experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Responsible for the end-to-end design, delivery, and technical leadership of mission-critical data centre facilities. You will act as the single technical authority, interfacing directly with clients, vendors, and internal teams to ensure projects meet performance, reliability, and compliance targets from design inception through to delivery.</li> <li>In-depth knowledge of MV/LV power distribution, UPS, emergency generators, CRAC units, economizers, chilled-water systems, VFDs, fire detection/suppression, BMS, and DCIM platforms.</li> <li>Strong understanding of latest data centre system trends and technologies such as liquid-cooling are highly desirable.</li> <li>Preferred experience with fast track design/build projects and/or multiple significant upgrade projects for large-scale technical operations or large-scale compute farms.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> </ul> <h4>About the Company</h4> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.</p> <p>We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p>Near East Foundation Job Advertisement Jordan Position Title: Project Manager Reports to: Country Director Location: Amman, Jordan Travel: Frequent travel between project sites within Jordan. Pending final funding confirmation. The Near East Foundation (NEF) anticipates implementing the Jordan MSME Evergreen Fund, a multi-year enterprise development and innovative financing programme designed to expand access to appropriate finance and tailored business support for underserved micro, small, and medium enterprises (MSMEs) in Jordan. The programme will combine revolving enterprise financing with tailored business development services, investment-readiness support, mentoring, post-financing technical assistance, digital solutions, and market linkages through NEF's locally embedded Siraj network. It will support enterprises at different stages of development from microenterprises to growth-oriented Missing Middle and Development &amp; Innovation enterprises while working with financial institutions, government entities, private sector partners, and other MSME ecosystem actors to strengthen financial products and services for underserved businesses. By recycling repayments into successive financing cycles, the Fund aims to expand its reach over time while supporting sustainable enterprise growth, job creation, financial inclusion, and a stronger MSME ecosystem in Jordan. Position Description: The Project Manager will lead the day-to-day management and coordination of the Jordan MSME Evergreen Fund, ensuring timely and quality implementation of programme activities, effective coordination across technical and operational teams, and strong engagement with programme partners. Working under the supervision of the Country Director, the Project Manager will ensure that enterprise development, financing, post-financing support, and market systems activities are implemented as an integrated programme and in accordance with approved work plans, budgets, donor requirements, and NEF standards. Key Roles and Responsibilities • Lead day-to-day programme implementation and coordinate delivery across enterprise development, financing, post-financing support, market systems strengthening, and learning activities. • Develop, maintain, and regularly update programme work plans, implementation schedules, activity trackers, and key programme milestones. • Coordinate closely with Enterprise Support Specialists, Credit Administration Specialist, Field Associates, MEAL, Finance, Operations, and Siraj teams to ensure effective sequencing and integration of activities. • Coordinate implementation through the Siraj network and programme partners, monitor partner performance, and follow up on agreed deliverables and implementation challenges. • Support engagement with financial institutions, government institutions, private sector actors, local partners, and other MSME ecosystem stakeholders in coordination with the Programme and Operations Director and relevant technical specialists. • Coordinate the rolling enterprise pipeline from outreach and assessment through enterprise development, financing, and post-financing support, ensuring that implementation remains aligned with quarterly financing windows and available revolving capital. • Oversee preparation and consolidation of donor narrative reports, programme updates, implementation data, and other required deliverables. • Monitor programme performance against approved targets and work closely with the MEAL team to identify implementation gaps, emerging risks, and corrective actions. • Support programme governance and coordination mechanisms, including preparation and follow-up of programme review meetings and the MSME Ecosystem Advisory and Learning Committee. • Identify implementation bottlenecks and emerging programme risks and coordinate timely operational and technical responses. • Ensure programme implementation complies with NEF policies and applicable donor requirements, including safeguarding, environmental and social risk management, partnership management, and financial procedures. • Support adaptive programme management by ensuring that implementation learning, enterprise performance data, market feedback, and partner input are translated into practical adjustments to programme delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience • Bachelor s degree in business administration, Economics, Development Studies, Finance, Project Management, or another relevant field; a Master's degree is an advantage. • Minimum 7 years of relevant professional experience, including at least 3 years in a programme or project management role. • Demonstrated experience managing enterprise development, MSME finance, livelihoods, economic inclusion, or private sector development programmes. • Practical experience coordinating programmes that combine financial and non-financial enterprise support, including business development services, mentoring, financing, and post-financing assistance. • Experience managing multidisciplinary teams and coordinating implementation across field locations and local delivery partners. • Demonstrated experience working with financial institutions, government institutions, private sector actors, NGOs, and/or enterprise support organisations. • Strong experience in work planning, budget monitoring, programme performance management, risk management, and donor reporting. • Understanding of MSME development and financial inclusion in Jordan, including barriers faced by underserved micro and small enterprises. • Experience with market systems development, ecosystem coordination, or financial sector partnerships is a strong advantage. • Ability to analyse programme, enterprise, and portfolio information and translate findings into practical implementation decisions. • Strong leadership, team management, coordination, problem-solving, and stakeholder engagement skills. • Excellent written and spoken Arabic and English. • Ability and willingness to travel regularly to programme locations across Jordan.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking a highly organized and client-focused Senior Client Success &amp; Operations Specialist to join its Jordan-based pre-launch team and help establish the company’s service-delivery operations ahead of launch.</p><p>The successful candidate will support the full client journey after the commercial handover, including onboarding, agent activation, service monitoring, client communication, Day-15 and monthly reviews, incident coordination, replacement follow-up and client-retention activities. The specialist will act as the main day-to-day operational contact for active clients and coordinate closely with Sales, HR, Technical Support and Management to ensure that clients receive a reliable and well-managed service.</p><p><br></p><p>The role will also support VirtuStaff’s training ecosystem by identifying training needs, researching and evaluating training providers, coordinating course launches and monitoring whether training improves agent readiness, performance and client satisfaction. This is a hands-on individual-contributor position with significant operational ownership, but no direct team-management responsibility during the initial phase.</p><p>The original role covers the client journey after sale as well as training-provider and course coordination, while specialist execution remains with the relevant internal or third-party teams.</p><p><br></p><p><b>Key Responsibilities<span></span></b></p><ul><li>Review sales handovers and confirm that all client, role, billing and operational information is complete.</li><li>Coordinate client onboarding, kickoff meetings and activation plans.</li><li>Confirm client readiness, system access, working hours, supervision and communication requirements.</li><li>Act as the primary day-to-day operational contact for active clients.</li><li>Maintain a clear health status for each client account and assigned agent.</li><li>Conduct documented Day-15 reviews and monthly service reviews.</li><li>Monitor client satisfaction, service quality, attendance concerns and performance risks.</li><li>Coordinate operational incidents with HR, Technical Support, Sales and Management.</li><li>Keep clients informed during service issues using confirmed and accurate information.</li><li>Coordinate corrective-action, additional-training and replacement processes.</li><li>Follow up on replacement cases and ensure client requirements are properly documented.</li><li>Identify clients at risk of cancellation and support service-recovery plans.</li><li>Track client and seat retention, service issues, replacement reasons and recurring concerns.</li><li>Identify potential account-expansion opportunities and refer them to the Sales team.</li><li>Maintain SOPs, checklists, client records, incident logs and operational dashboards.</li><li>Identify training needs based on client feedback, quality concerns, candidate weaknesses and role requirements.</li><li>Research universities, institutes, trainers, online platforms and other potential training providers.</li><li>Compare training providers based on quality, relevance, credibility, language, assessments, certification, rights and cost.</li><li>Coordinate course structure, platform setup, testing, launch and learner access.</li><li>Monitor enrolment, completion, pass rates, learner feedback and training effectiveness.</li><li>Prepare recommendations regarding course providers, costs, pricing and commercial models for Management approval.</li><li>Coordinate with Marketing, Technical Support, Design and external providers when launching training programmes.</li><li>Prepare weekly and monthly reports covering client health, incidents, retention, onboarding and training activity.</li></ul><p>The role is intended to coordinate client onboarding, account health, service recovery, replacements and retention while also supporting the training catalogue and provider network.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Three to five years of experience in client success, operations, service delivery, account management, BPO, outsourcing, staffing, SaaS implementation or a similar service environment.</li><li>Proven experience supporting B2B clients after the sale.</li><li>Experience coordinating client onboarding, service reviews and operational follow-up.</li><li>Strong client communication and relationship-management skills.</li><li>Ability to manage complaints, incidents and service-recovery situations calmly and professionally.</li><li>Strong organizational, documentation and follow-up skills.</li><li>Ability to create and maintain practical SOPs, checklists, workflows and reports.</li><li>Experience using CRM, ticketing, project-management, attendance or workforce-management systems.</li><li>Understanding of client satisfaction, account health, retention and churn.</li><li>Ability to analyze operational information and identify recurring issues.</li><li>Experience coordinating training programmes, training providers, online courses or LMS platforms is strongly preferred.</li><li>Ability to evaluate training quality, relevance and commercial suitability.</li><li>Experience comparing supplier proposals and negotiating costs is an advantage.</li><li>Strong Arabic and English business communication.</li><li>Experience dealing with UAE or GCC clients is strongly preferred.</li><li>Ability to coordinate effectively across Jordan, Egypt and UAE teams.</li><li>Good commercial judgment and the ability to balance client satisfaction with operational feasibility.</li><li>Comfortable working in a fast-moving pre-launch environment.</li><li>Available to work full-time from the VirtuStaff office in Jordan.</li></ul><p><br></p><p>The original requirements emphasize client onboarding, retention, escalations, GCC communication, operational systems and training-provider coordination.</p><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following areas will be preferred:</p><ul><li>SaaS or technology platforms.</li><li>Outsourcing or BPO.</li><li>Recruitment or staffing operations.</li><li>Customer success or account management.</li><li>Workforce management.</li><li>Learning and development.</li><li>LMS or online-training operations.</li><li>Client onboarding and implementation.</li><li>Quality assurance or service delivery.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span>The Procurement &amp; Logistics Officer will support Siren’s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Siren’s operations and programmes in Jordan. </span></span><br><span><span>The P&amp;L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</span></span><br><span><span>You Will</span></span><br></span><ul><li><span><span><span>Support procurement processes in line with Siren’s policies, donor requirements, and applicable procedures.</span></span></span></li><li><span><span><span>Prepare requests for quotations, solicit offers, compile procurement documentation.</span></span></span></li><li><span><span><span>Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services.</span></span></span></li><li><span><span><span>Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes.</span></span></span></li><li><span><span><span>Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment.</span></span></span></li><li><span><span><span>Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies.</span></span></span></li><li><span><span><span>Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality.</span></span></span></li><li><span><span><span>Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed.</span></span></span></li><li><span><span><span>Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</span></span></span><br></li></ul><br><span>Requirements<span><span>To Be Successful in The Role You Will Need</span><br></span><br></span><ul><li><span><span>Bachelor’s degree in business administration, logistics, supply chain management, procurement, or a related field.</span></span></li><li><span><span>3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context.</span></span></li><li><span><span>Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination.</span></span></li><li><span><span>Familiarity with donor-funded procurement requirements and compliance standards is an asset.</span></span></li><li><span><span>Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation.</span></span></li><li><span><span>Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment.</span></span></li><li><span><span>Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams.</span></span></li><li><span><span>Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset.</span></span></li><li><span><span>Excellent written and verbal communication skills in English and Arabic.</span></span></li></ul><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect and inclusion.</span><br><span>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!"</span><br><br> </div>

<p><br></p><p><b>What you'll be doing</b></p><ul><li>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</li><li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li><li>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</li><li>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</li><li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li><li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</li><li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li><li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</li><li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li><li>Consistently meet and exceed defined KPIs, including: Quality and customer satisfaction Productivity and adherence Sales contribution Service level targets</li><li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li><li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li></ul><p>What you ll need to succeed</p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li></ul><p>Core Capabilities</p><ul><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul>