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<p>The Knowledge Management Lead will provide technical leadership for Knowledge Management and Organizational Learning (KMOL) Services under the Jordan MELA work order. This position will lead the design, development, and implementation of knowledge management systems, tools, and processes that strengthen organizational learning, information sharing, and evidence use across the Jordan MELA portfolio. The Knowledge Management Lead will also oversee staff responsible for data management, analysis, and visualization, ensuring that data are organized, analyzed, and presented in ways that are accessible, timely, and useful for decision-making. This is a full-time, Amman-based role with a period of performance from October 2026 - September 2027. Essential Job Functions: The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions: Develop and implement processes to capture lessons learned, best practices, and evidence products across the Jordan portfolio. Coordinate with technical staff to ensure that data visualization products, dashboards, maps, and infographics are clear, useful, and aligned with user needs. Support the development of learning agendas, knowledge-sharing products, and decision-support materials. Facilitate or support knowledge-sharing sessions, internal learning events, and dissemination activities. Establish feedback mechanisms and performance metrics to monitor the effectiveness and use of KMOL systems. Work closely with the Regional Director and other technical leads to ensure integration between knowledge management, monitoring, evaluation, learning, and capacity strengthening activities. Ensure strong version control, documentation, and quality assurance across KMOL products and platforms. Support the development of training materials and user support resources for knowledge management systems and tools. Promote a culture of continuous learning, information sharing, and evidence use within the Jordan MELA team and among stakeholders. Lead the design and implementation of KMOL services. Oversee staff responsible for data management, analysis, and visualization, ensuring quality, coordination, and timely delivery of outputs. Conduct knowledge audits to assess existing workflows, systems, tools, and knowledge flows. Develop and maintain KMOL architecture, including governance arrangements, content standards, protocols, and processes. Design knowledge capture, storage, retrieval, and dissemination systems that support institutional memory and learning. Support the creation and maintenance of knowledge repositories, libraries, databases, and other knowledge-sharing platforms.</p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in knowledge management, information science, communications, international development, public policy, social sciences, or related field preferred. Minimum of 7 years of experience in knowledge management, organizational learning, data visualization, information systems, research management, or related MEL work. Demonstrated experience designing and managing knowledge management systems, learning agendas, or institutional learning processes. Experience overseeing data management, analysis, visualization, dashboards, or related information products. Strong analytical and organizational skills, with the ability to manage complex information and translate it into practical, user-friendly products. Experience facilitating collaboration across technical teams and diverse stakeholders. Familiarity with MEL systems, evidence use, and donor-funded programming strongly preferred. Experience working in Jordan and/or the MENA region strongly preferred. Strong project management, writing, and communication skills. Excellent written and oral communication skills in English and Arabic required.</p>

<p><b>Key Roles and Responsibilities</b></p><p><br></p><p>Lead day-to-day programme implementation and coordinate delivery across enterprise development, financing, post-financing support, market systems strengthening, and learning activities.</p><p>Develop, maintain, and regularly update programme work plans, implementation schedules, activity trackers, and key programme milestones.</p><p>Coordinate closely with Enterprise Support Specialists, Credit Administration Specialist, Field Associates, MEAL, Finance, Operations, and Siraj teams to ensure effective sequencing and integration of activities.</p><p>Coordinate implementation through the Siraj network and programme partners, monitor partner performance, and follow up on agreed deliverables and implementation challenges.</p><p>Support engagement with financial institutions, government institutions, private sector actors, local partners, and other MSME ecosystem stakeholders in coordination with the Programme and Operations Director and relevant technical specialists.</p><p>Coordinate the rolling enterprise pipeline from outreach and assessment through enterprise development, financing, and post-financing support, ensuring that implementation remains aligned with quarterly financing windows and available revolving capital.</p><p>Oversee preparation and consolidation of donor narrative reports, programme updates, implementation data, and other required deliverables.</p><p>Monitor programme performance against approved targets and work closely with the MEAL team to identify implementation gaps, emerging risks, and corrective actions.</p><p>Support programme governance and coordination mechanisms, including preparation and follow-up of programme review meetings and the MSME Ecosystem Advisory and Learning Committee.</p><p>Identify implementation bottlenecks and emerging programme risks and coordinate timely operational and technical responses.</p><p>Ensure programme implementation complies with NEF policies and applicable donor requirements, including safeguarding, environmental and social risk management, partnership management, and financial procedures.</p><p>Support adaptive programme management by ensuring that implementation learning, enterprise performance data, market feedback, and partner input are translated into practical adjustments to programme delivery.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Economics, Development Studies, Finance, Project Management, or another relevant field; a Master's degree is an advantage.</li><li>Minimum 7 years of relevant professional experience, including at least 3 years in a programme or project management role.</li><li>Demonstrated experience managing enterprise development, MSME finance, livelihoods, economic inclusion, or private sector development programmes.</li><li>Practical experience coordinating programmes that combine financial and non-financial enterprise support, including business development services, mentoring, financing, and post-financing assistance.</li><li>Experience managing multidisciplinary teams and coordinating implementation across field locations and local delivery partners.</li><li>Demonstrated experience working with financial institutions, government institutions, private sector actors, NGOs, and/or enterprise support organisations.</li><li>Strong experience in work planning, budget monitoring, programme performance management, risk management, and donor reporting.</li><li>Understanding of MSME development and financial inclusion in Jordan, including barriers faced by underserved micro and small enterprises.</li><li>Experience with market systems development, ecosystem coordination, or financial sector partnerships is a strong advantage.</li><li>Ability to analyse programme, enterprise, and portfolio information and translate findings into practical implementation decisions.</li><li>Strong leadership, team management, coordination, problem-solving, and stakeholder engagement skills.</li><li>Excellent written and spoken Arabic and English.</li><li>Ability and willingness to travel regularly to programme locations across Jordan.</li></ul>

<p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to a Champion How can you make a difference? In the Middle East and North Africa (MENA), the Regional Office supports country offices across a region exposed to a wide range of humanitarian risks, including conflict, displacement, mixed migration, climate-related shocks, natural hazards, disease outbreaks, and protracted fragility. These risks threaten the lives and well-being of children and disproportionately affect children in vulnerable households. As a result, 92.6 million people, including 44.8 million children, need humanitarian assistance. The region also faces increasingly interconnected and cross-border humanitarian pressures which require strong regional analysis, harmonized preparedness approaches, and timely operational support. The Regional Office Humanitarian Team supports the emergency preparedness and response efforts of the country offices in the region and enables a whole of Regional Office coordinated support.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum requirements:</strong><br>• Education : Advanced University degree in one of the following fields: social sciences, public administration/decentralization, anthropology, psychology, international relations or other related disciplines, international relations or other related disciplines. Preferably a combination of management, administration and relevant technical fields.<br>• Work Experience : Minimum of five (5) years of progressively responsible professional work experience at national and international levels in Humanitarian programme/project development. Proven experience in developing standalone, regional, and multi-country humanitarian appeals and SitReps is required. Prior UNICEF Country Office experience is an asset, especially in the MENA or ECA regions and in Emergency Settings.<br>• Skills: To be considered for this role, candidates are required to have expertise in analytical writing, humanitarian coordination, emergency programming, deadline management, cross-cultural communication, and organizational adaptability.<br>• Language Requirements : Fluency in English is required.<br><strong>Desirables:</strong><br>• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language<br>• Prior experience supporting L2 and L3 countries Emergency Planning and Reporting is highly desirable.<br>• Prior emergency surge or emergency field deployment experience is highly desirable.<br>• Experience supporting organizational change processes, structural transitions, or the harmonization of systems and processes across offices is an asset.<br>• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose:</b></p><p>To support the Branch Manager in managing and developing PGL’s Jordan operations by coordinating daily branch activities, supporting sales and customer relationships, overseeing administrative and operational tasks, and ensuring effective communication with customers, PGL head office, and other branches to contribute to the growth and smooth operation of the Jordan market.</p><p><br></p><p><b>Key Responsibilities </b></p><p><br></p><ul><li>Assist the Branch Manager in managing the day-to-day operations and overall activities of the PGL Jordan branch. </li><li>Support the development and implementation of business and sales strategies to expand PGL’s vehicle shipping and logistics services in the Jordanian market. </li><li>Identify potential customers, business opportunities, car dealers, showrooms, and other relevant partners, and support the branch in generating new business. </li><li>Build and maintain professional relationships with customers, dealers, suppliers, and business partners to support customer retention and business growth. </li><li>Follow up on sales leads, customer inquiries, quotations, and ongoing business opportunities, ensuring timely responses and effective conversion of potential customers. </li><li>Coordinate with PGL’s sales, marketing, and operations teams to ensure customers receive proper support and that shipments and related activities are handled smoothly. </li><li>Assist in coordinating vehicle shipping and logistics activities, including customer documentation, shipment follow-up, and communication with relevant parties. </li><li>Monitor the local market, competitors, pricing, customer requirements, and industry developments, and provide relevant feedback and recommendations to management. </li><li>Supervise and coordinate administrative activities within the branch, including documentation, office requirements, records, expenses, and other operational matters. </li><li>Prepare regular reports for the Branch Manager and head office covering sales activities, customer development, shipments, business opportunities, branch performance, and other relevant matters. </li><li>Perform other duties and responsibilities assigned by the Branch Manager or management and provide backup support to ensure business continuity and the effective operation of the branch.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor’s degree in Business Administration, Management, Logistics, or a related field.</li><li>At least 1–2 years of relevant experience in branch operations, business development, sales, logistics, administration, or a similar position.&nbsp;</li><li>Previous experience in shipping, logistics, freight forwarding, automotive, or a related industry<b></b>will be an advantage.&nbsp;</li><li>Strong communication, negotiation, and interpersonal skills.&nbsp;</li><li>Strong organizational and time-management skills.</li><li>Ability to handle multiple tasks simultaneously and prioritize work effectively.</li><li>Good attention to detail and accuracy in handling documents and records.</li><li>Proficiency in Microsoft Office applications, particularly Word and Excel.</li><li>Ability to communicate professionally with customers, suppliers, and internal teams.</li><li>Ability to work independently as well as part of a team.</li><li>Willingness to learn and adapt to the requirements of a newly established branch.</li><li>Good problem-solving and follow-up skills.</li><li>Fluency in English and Arabic is preferred for communication with the Jordan branch, customers, and PGL head office.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator's Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground – including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of – and reports to – the Secretary-General. The Resident Coordinator also reports annually to the host Government on the system-wide implementation of the United Nations Sustainable Development Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective United Nations Sustainable Development Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.<br> Responsibilities<br>• Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); • Ensures, as leader of the UN country team, the coordination of operational activities for development of the United Nations and system-wide response on the ground in support of countries in their implementation of the 2030 Agenda; • Leads the UN country team (UNCT) in the development, monitoring and reporting on the United Nations Sustainable Development Cooperation Framework, and enables the UNCT’s implementation of the United Nations Sustainable Development Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; • Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; • Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency specific goals; • Coordinates UN entities' contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; • Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; • Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers' organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN's collective support to the 2030 Agenda; • Advances, with Government and the UNCT and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multicountry and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; • Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; • Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the United Nations Sustainable Development Cooperation Framework and public and private financing for the implementation of Agenda 2030; • Leads continued engagement on and pursuance of the UN's normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN's comparative advantage, roles and responsibilities; • Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country's access to sustainable development solutions; • Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; • Leads and enhances, together with the UNCT, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; • When appointed as Designated Official, ensures effective coordination of country level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; • Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual abuse and harassment, and gender parity; • Manages a matrixed dual reporting system with UNCT heads with respect to their contributions to the United Nations Sustainable Development Cooperation Framework objectives and the collective results of the UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; • Advances, with the UNCT, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; • In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, facilitating linkages between humanitarian and development programming for enhanced and sustainable impact; • In conflict and post-conflict settings, facilitates the integration of the UNCT’s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; • Manages and provides strategic guidance and oversight to the Resident Coordinators Office.<br> Competencies<br>The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile)<br> Education<br>Master’s degree – or equivalent post graduate qualification – in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law peace-building or humanitarian work at country level outside of one’s own country). Previous RC experience is desirable. Experience in the management and/or coordination of humanitarian programmes, disaster, and emergency response, preferably at the country level is desirable. Strong political acumen, judgement, sound understanding of regional dynamics and experience working with senior government officials and diplomats and ability to engage at various levels, using political sensitivity to handle complex national and regional contexts, is desirable. Demonstrated sound understanding of regional dynamics, ability to provide insightful analysis to senior officials and identify situations that could warrant preventive action, is desirable. Experience engaging with women’s groups is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates may include a desk review of the applications and/or an interview.<br> Special Notice<br>The start date of this position is January 2028, unless the incumbent is reassigned before that date. Should the incumbent leave earlier, the selected candidate will be required to deploy within three (3) months of receipt of notification. According to the ICSC classification, Amman is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions.<br> The BDM must have worked with all renowned banks in Jordan and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance.<br> BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.<br> Responsibilities Achieve and enhance sales targets established by ProgressSoft.<br> Prepare and execute a sales plan for Jordan's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.<br> Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.<br> Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.<br> Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.<br> Negotiate proposals and contracts of solutions and recurring maintenance.<br> Excessive use of ProgressSoft’s CRM to build and update client profiles.<br> Analyze and prepare comparison sheets between ProgressSoft and competitive products.<br> Identify new markets and opportunities.<br> Develop strong distribution channels with renowned global, regional and local firms.<br> Requirements Proven track record of sales in Jordan, In the banking and financial sector.<br> Ability to deal with all levels of staff within an organization.<br> Strong negotiation skills with decision makers.<br> Excellent command of English language.<br> Very good communication, presentation and interpersonal skills.<br> Very good understanding of banking and payments systems.<br> Organized, focused, ambitious and independent.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire product/service line in terms of long-term revenue and profitability • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Promote the company and its services within the Region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Position Requirements</strong> Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 5 to 7 years of relevant experience in selling IT solutions and services within cyber security, network solutions and hardware infrastructure domain.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Account Manager<br><br>Job Scope <br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire product/service line in terms of long-term revenue and profitability</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Promote the company and its services within the Region.</li> </ul> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration, Sales or any other related field.</p><br><br><br>Experience <br><p>5 to 7 years of relevant experience in selling IT solutions and services within cyber security, network solutions and hardware infrastructure domain.&nbsp;</p><br><br><br><br> </div>

<h3>Job Description</h3><p>ACCOUNTABILITIES</p><p>Ensure that customer orders are received and placed in line with forecast and firm planned fence time.</p><p>Follow up with BM to place and update the forecasts of MENAF customers on a regular basis.</p><p>Provide order status information to customers and BM (status of order processing and documents).</p><p>Ensure Syngenta's license to operate is maintained by full adherence to Syngenta policies and processes and external (legal) regulations.</p><p>Transform Customer Orders into to related tools.</p><p>Ensure that country specific logistics requirements are communicated to the right functions to ensure business continuity.</p><p>Forward on behalf of HQ pro forma and Quotes and documents to customers.</p><p>Proactive communication with customers to understand needs and expectations for order management.</p><p>Coordinate with corresponding functions in case of order exception handling.</p><p>Ensure follow up of complaints and give feedback to BM, involved functions and customers.</p><p>Where applicable, support optimized letter of credit procedure in collaboration with Trade Finance, Business and Customer.</p><p>Support in maintaining updated and accurate customer master data and agreements.</p><p>Works closely with distributors, Order Managers and planners to ensure on time deliveries and availability of products.</p><p>Ensure that forecast is visible as early as possible.</p><p>Monitor phase-out products and ensure forecasts are reflected correctly.</p><p>Ensure key inputs into Best View forecast (SPS/IBP) are done on daily basis and that any arising problems are communicated immediately with suggestions for way forward.</p><p>Own the events in the EDF tool based on Commercial instructions.</p><p>Support the forecast and events review monthly during the forecast review and SOP.</p><p>Monitor and report hard or soft lost sales or opportunities.</p><p>Conduct trainings and refreshment sessions/calls for the ways of working with customers to find the best way to serve them and deliver the business.</p><p>Support and implement business or supply related projects.</p><p>Lead and follow up Range requests, customer complaints, customers forecast execution, NPIs plan, and projects in alignments with the MENAF BM.</p><p>Leads independently several local projects in different areas (e.g. Strategy, Finance, IS, Site Management, etc.)</p><p>Maintains full confidentiality of all leadership aspects and information; maintains professional 'distance' to ensure confidentiality while integrating with the team where required.</p><p>Optimizes independently all administrative processes across the organization and acts as Learning Ambassador.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3><p>KNOWLEDGE, EXPERIENCE, SKILLS &amp; CAPABILITIES</p><p>Critical experience and knowledge</p><ul><li>Bachelor s degree in industrial engineering/ supply or relevant degrees.</li><li>Communication skills</li><li>SAP knowledge</li><li>5 years work experience in an international, multitask environment (preferably in Agribusiness).</li><li>Solid administration background</li><li>Language: Arabic &amp; English.</li></ul><p>Critical skills;</p><ul><li>Communication: Clearly expressing ideas, listening actively, and writing effectively.</li><li>Teamwork &amp; Collaboration: Working productively with others to achieve shared goals.</li><li>Adaptability/Flexibility: Adjusting to new situations, technologies, and changes.</li><li>Problem-Solving: Analyzing issues and finding effective, creative solutions.</li><li>Time Management: Organizing tasks, prioritizing, and meeting deadlines.</li><li>Emotional Intelligence/Empathy: Understanding and managing your own emotions while recognizing others' feelings.</li><li>Work Ethic: Being dependable, disciplined, and motivated.</li><li>Leadership: Guiding, motivating, and influencing others</li></ul><p>Critical technical and professional capabilities</p><ul><li>Understanding of company internal business processes and customer needs</li><li>Deep knowledge of sales structure and work of sales department</li><li>In-depth understanding of Demand Planning and Order Management processes and SPS, IBP, SAP tools</li><li>Work closely with the Distributors and Supply Chain to ensure that production and sales forecasts are aligned to deliver the business plan</li><li>Provide accurate forecast reflecting the best view</li><li>Accurate data presented during meeting.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99812 Position Overview As a Partner Account Manager, you will support the development and execution of partner strategies that contribute to revenue growth, market coverage, and customer success. You will manage a portfolio of partners, helping them build sales effectiveness, improve execution, and align with our business priorities. This role requires strong collaboration skills, a customer focused mindset, and the ability to operate effectively in a matrix organisation You will work closely with internal sales, marketing, operations, and product teams to ensure consistent execution of partner led initiatives. This is a hybrid role that involves regular on site meetings with partners across your assigned territory Main Responsibilities Partner Revenue Growth Develop and execute joint business plans with partners to meet sales targets, expand footprint in priority industries or segments, and accelerate pipeline creation Partner Relationship Management Build trust based relationships with partner leadership and sales teams to ensure alignment on goals, performance expectations, and shared growth priorities Partner Capability Development Provide guidance, training, and resources to help partners improve technical and sales competencies, enhance customer engagement, and maximize program participation Go to Market &amp; Sales Execution Coordinate joint account planning, opportunity development, customer engagements, and marketing activities with partners and internal teams to increase demand and visibility Performance Tracking &amp; Insights Monitor partner KPIs, identify performance gaps, support regular business reviews, and deliver actionable insights to drive improvement and accountability Market Coverage &amp; Expansion Support expansion into under penetrated markets by strengthening partner coverage and assisting with partner recruitment where required Cross Functional Collaboration Work closely with internal stakeholders across Sales, Marketing, Operations, Product, and Customer Success to support partner related initiatives Customer &amp; Partner Feedback Capture and share insights from partners and customers to help inform business decisions, program enhancements, and product improvements External Representation Represent the company at partner events, industry conferences, and relevant forums to build brand awareness and strengthen ecosystem relationships</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications 5-7 years of experience in Saas is a must 5-7 years experience in partner management, channel sales, or customer relationship management Strong command of Turkish, both written and spoken Strong understanding of channel ecosystems and indirect sales motions Demonstrated ability to support revenue growth across regional or multi country territories Experience collaborating effectively in a matrix organization Fluent in Turkish and English; proficiency in an additional regional language, e.g. Arabic preferred Strong communication, relationship building, and analytical skills Preferred Qualifications Experience supporting partners in technology, software, or solution based industries Exposure to subscription based or recurring revenue business models Ability to translate data and insights into practical partner actions #LI-IS1</p><p></p></section>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a reservations agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Provide exceptional customer service:</strong> Respond promptly and professionally to inquiries from guests and team members</li> <li><strong>Secure individual bookings:</strong> Convert guest inquiries into confirmed reservations</li> <li><strong>Maintain attention to detail:</strong> Record and process all reservations with accuracy</li> <li><strong>Use proactive selling techniques:</strong> Maximize room sales by promoting hotel services and upgrades</li> <li><strong>Support sales efforts:</strong> Respond to sales inquiries and help identify potential leads for future business opportunities</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p>

<p><b>Your role:</b><br>Technical Leadership &amp; Architecture<br>Lead the design and implementation of scalable, secure, and high-performance enterprise applications.<br>Define and contribute to system architecture, technical standards, and best practices.<br>Translate business and functional requirements into robust technical solutions.<br>Provide technical guidance and mentorship to junior and mid-level developers.<br>Backend &amp; API Development<br>Design, develop, and optimize backend services using PHP 8+ and Laravel.<br>Build and maintain RESTful APIs to support web, mobile, and third-party integrations.<br>Implement secure authentication and authorization mechanisms (JWT, OAuth2, Laravel Passport/Sanctum).<br>Optimize application performance using caching, queues, and Laravel advanced features.<br>Frontend &amp; Integration<br>Develop and integrate front-end components, preferably using Angular or similar modern frameworks.<br>Support integration with internal systems, third-party platforms, and enterprise services.<br>Collaborate with UI/UX teams to ensure consistent and user-friendly interfaces.<br>Database &amp; Performance<br>Design and maintain efficient database schemas.<br>Optimize complex SQL queries and ensure MySQL performance and reliability.<br>Support data integrity, backup strategies, and performance tuning.<br>Quality, Security &amp; Maintenance<br>Lead code reviews and enforce clean code, security, and enterprise development standards.<br>Refactor, modernize, and optimize legacy systems when required.<br>Ensure compliance with security best practices and enterprise policies.<br>Troubleshoot complex technical issues and support production incidents when needed.<br>DevOps &amp; Delivery<br>Works with DevOps on CI/CD pipelines, automated deployments, and release processes.<br>Support containerized environments (Docker) and modern deployment workflows.<br>Participate in environment planning (development, staging, production) and release readiness.<br>Documentation &amp; Communication<br>Produce and maintain technical documentation, system designs, and architecture diagrams.<br>Communicate technical concepts clearly to both technical and non-technical stakeholders.<br>Act as a technical bridge between development, business, and external teams</p><p><strong>Desired Candidate Profile</strong></p><p><b>Your Profile:</b><br>Bachelor s degree in Computer Science, Software Engineering, or a related discipline.<br>6 10+ years of proven experience in full stack development with strong emphasis on PHP and Laravel.<br>Demonstrated experience delivering and maintaining enterprise-scale applications.<br>Experience mentoring developers or leading technical initiatives.<br>Experience in insurance or financial systems is considered an advantage.<br>Expert-level proficiency in Laravel (Eloquent, Queues, Events, Service Container).<br>Strong command of PHP 7/8, MySQL, and SQL performance optimization.<br>Experience with Angular or other modern JavaScript frameworks.<br>Strong understanding of API design, security, and integration best practices.<br>Familiarity with Java backend technologies (e.g., Spring Boot) is a plus.<br>Experience with Git, CI/CD pipelines (preferably GitLab CI), and automated deployments.<br>Working knowledge of Linux environments and web servers (Nginx/Apache).<br>Experience with caching, message queues, and distributed system patterns.<br>Exposure to Docker and container-based environments.<br>Strong analytical, troubleshooting, and problem-solving skills.<br>Backend support for mobile applications (authentication, performance tuning, APIs).<br>Exposure to Docker or container-based environments is beneficial.</p>

<p>Position Overview The Technical Team Lead (TTL) is responsible for leading a team of software developers, ensuring high-quality software delivery aligned with product and project goals. This role balances technical oversight, team coordination, code quality, and process adherence throughout the software development lifecycle. TTL also acts as a liaison between developers and management, guiding the team technically and functionally.</p><p>Key Responsibilities</p><p>Project &amp; Technical Leadership</p><ul><li>Lead the software development team through project lifecycles.</li><li>Participate in architectural discussions, propose and finalize technologies, and ensure cohesive design documentation.</li><li>Estimate development tasks and provide timelines to the Product Manager.</li><li>Oversee the development and testing of features, ensuring alignment with business drivers and product guidelines.</li></ul><p>Development Oversight &amp; Quality Control</p><ul><li>Review and approve code, scripts, and technical implementations before deployment.</li><li>Enforce feature freeze, branch freeze, and testing deadlines as per sprint cycle policies.</li><li>Perform personal testing cycles to identify and resolve bugs and ensure feature completeness.</li><li>Deliver testing reports and implementation evidence verifying feature readiness.</li><li>Track team KPIs including code quality, test coverage, and bug ratios.</li><li>Monitor hotfix rework rate and ensure critical bugs remain under target thresholds.</li><li>Conduct proactive reviews to prevent high-severity or recurring bugs.</li></ul><p>Coordination &amp; Communication</p><ul><li>Coordinate with BAs, Project Managers, UI/UX, QA, and services teams to ensure clarity and alignment.</li><li>Communicate development gaps, inconsistencies, and risks early, ensuring updated and actionable user stories.</li><li>Provide release notes and collaborate with QA for release readiness.</li><li>Communicate early and clearly with stakeholders about delays, blockers, or quality risks.</li></ul><p>Mentorship &amp; Team Management</p><ul><li>Act as a technical reference, mentor, and trainer to developers.</li><li>Conduct performance appraisals and track team performance metrics.</li><li>Delegate tasks appropriately, resolve conflicts, and ensure motivation and collaboration within the team.</li><li>Ensure task estimation accuracy and maintain 85%+ on-time delivery rate.</li></ul><p>Process &amp; Compliance</p><ul><li>Follow internal staging, daily release policies, and database/front-end request protocols.</li><li>Contribute to the knowledge base and ensure documentation of lessons learned.</li><li>Ensure development adheres to internal guidelines, security, and business requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, or related discipline.</li><li>Minimum of 6 years of software development experience, including at least 1 2 years in a leadership role.</li><li>Strong expertise in Microsoft .NET Framework (VB.NET or C#).</li><li>Proficient in HTML, CSS, JavaScript, Angular, JQuery, XML, Web Services, Web APIs.</li><li>Solid understanding of OOP, SDLC, and architectural patterns.</li><li>Advanced database skills (MS SQL Server or Oracle), including ER diagrams, stored procedures, and performance optimization.</li><li>Experience with TFS and Agile development practices.</li><li>Microsoft certifications are a plus.</li><li>Strong leadership, mentoring, and interpersonal communication skills.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Time management, task estimation, and conflict resolution capabilities.</li><li>Ability to work independently and adapt in a fast-paced environment.</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS </b></p> <p>Education: High school diploma or G.E.D equivalent.</p> <p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.</p> <p>Experience in hotel engineering or maintenance a plus.</p> <p>Supervisory Experience: No supervisory experience. </p> <p> </p> <p><b><br></b></p><p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: Driver s License</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS </b></p> <p>Education: High school diploma or G.E.D equivalent.</p> <p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.</p> <p>Experience in hotel engineering or maintenance a plus.</p> <p>Supervisory Experience: No supervisory experience. </p> <p> </p> <p><b><br></b></p><p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: Driver s License</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. License or Certification: Driver s License</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We work at the intersection of technology and business to help organizations build practical, scalable solutions that support real-world operational needs.<br> This is an opportunity to join a team focused on modern application development, data-intensive systems, and thoughtful engineering execution.<br> In this role, you will help build full stack applications that support complex data flows, interactive user experiences, and modern backend services.<br> You will contribute across the development lifecycle, partnering with design, product, engineering, and infrastructure stakeholders to deliver solutions that are reliable, maintainable, and aligned with user needs.<br> The work includes both hands-on product development and ongoing improvements to architecture, performance, and engineering practices.<br> Responsibilities Develop and maintain responsive web applications using React, TypeScript, and Vite.<br>js on the frontend, and Node.<br>js with TypeScript on the backend.<br> Design and implement data processing pipelines and RESTful APIs to handle and render large datasets effectively.<br> Implement backend solutions for streaming interfaces for Large Language Models (LLMs), supporting real-time data visualization and interactions.<br> Collaborate with UX/UI designers, product owners, and frontend engineers to prototype and refine user interfaces, ensuring seamless integration with backend systems.<br> Design and implement scalable, maintainable architectures for both frontend and backend systems.<br> Work closely with infrastructure teams to ensure efficient deployment and scaling of applications, including database optimization and API performance tuning.<br> Develop and maintain CI/CD pipelines for automated building, testing, and deployment of full stack applications.<br> Implement comprehensive testing strategies, including unit, integration, and end-to-end (E2E) testing, using tools like Playwright and Jest.<br> Optimize application performance, load times, and backend processing speed, especially for applications managing large datasets.<br> Stay updated with the latest full stack development technologies and best practices, suggesting improvements to the tech stack and development workflows.<br> Write clear, concise documentation for code, processes, and architecture decisions across the stack.<br> Participate in code reviews and provide constructive feedback to team members on both frontend and backend codebases.<br> Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.<br> Minimum of 5 years of professional experience as a Full Stack Engineer.<br> Expert-level experience with React, TypeScript, and Node.<br>js. Strong proficiency in HTML and CSS, including responsive design, cross-browser compatibility, and accessibility best practices.<br> Strong JavaScript skills, including asynchronous programming and closures.<br> Hands-on experience building and working with RESTful APIs, streaming data techniques, and frontend and backend architecture principles and best practices.<br> Proficiency with data visualization libraries such as ECharts, Recharts, or similar tools, along with experience using Git version control systems.<br> Eligibility to work in Jordan is a plus.<br></span> </div>

<p><b>The Opportunity</b></p><p>Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting professional, you'll help organizations realize the value they can gain from their technology investments by supporting strategic decision-making, improving operational efficiency, and enabling business transformation.</p><p>As part of EY's Technology Consulting practice, you will work with leading organizations across the public and private sectors, helping clients design, implement, and optimize Oracle solutions that drive business value. You will work on complex transformation programs, collaborate with multidisciplinary teams, and contribute to delivering exceptional client outcomes.</p><p>Working across industries and geographies, you will gain exposure to large-scale transformation initiatives while developing the consulting, leadership, and technical skills needed to thrive in today's rapidly evolving digital landscape.</p><p>Key Responsibilities</p><ul><li>Support the delivery of Oracle transformation projects across various industries.</li><li>Gather and analyze business requirements and support solution design activities.</li><li>Configure Oracle applications and assist with functional and technical implementation tasks.</li><li>Support business process improvement initiatives and recommend leading practices.</li><li>Participate in testing activities, including system integration testing, user acceptance testing, and defect resolution.</li><li>Assist with data migration, cutover planning, and post-go-live support activities.</li><li>Prepare project documentation, status reports, training materials, and knowledge-transfer sessions.</li><li>Collaborate closely with clients, project teams, and other stakeholders to ensure successful project delivery.</li><li>Identify project risks and issues and escalate them appropriately.</li><li>Contribute to proposal development, demonstrations, and business development activities where required.</li><li>Share knowledge and support the development of junior team members.</li><li>Adhere to EY quality standards, methodologies, and risk management requirements.</li></ul><p>What We Look For</p><p>We are looking for highly motivated professionals who combine strong technical knowledge with excellent communication and consulting skills. Successful candidates will demonstrate a passion for technology-enabled transformation, a collaborative mindset, and the ability to deliver high-quality solutions in a fast-paced consulting environment.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Finance, Human Resources, or a related discipline.</li><li>Approximately 4-7 years of relevant professional experience in Oracle consulting, implementation, or support projects.</li><li>Experience working with one or more Oracle solution areas, including Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle EPM Cloud, and Oracle EBS.</li><li>Participation in at least one full-cycle Oracle implementation project.</li><li>Strong understanding of business processes and how they are enabled through Oracle technologies.</li><li>Experience in requirements gathering, solution design, configuration, testing, training, and deployment activities.</li><li>Ability to analyze business requirements and translate them into practical Oracle-based solutions.</li><li>Familiarity with project delivery methodologies and best practices.</li><li>Experience working within consulting firms or large enterprise organizations is preferred.</li><li>Strong stakeholder management and client-facing communication skills.</li><li>Excellent problem-solving and analytical capabilities.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Oracle certifications are considered a plus.</li></ul>

<p><h4>Description</h4> <p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p> <p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p> <p>Perform platform patching, upgrades, and license management with minimal disruption.</p> <p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p> <p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p> <p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p> <p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p> <p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p> <h4>Core ESB Platform</h4> <p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p> <h4>Banking Systems & Integration</h4> <p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p> <h4>Messaging & Middleware</h4> <p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p> <h4>Systems & database administration</h4> <p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p> <h4>Security & networking</h4> <p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p> <p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p> <p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p> <p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p> <p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p> <p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p> <p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>