Software Tester Jobs in Jordan
2380 Jobs Found
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<p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an IT Officer your role will include key responsibilities such as:<br><br>• Monitor the operation and security of all computer hardware and ensure that it is operating properly<br>• Serve as a primary contact for all servicing of computers, printers, etc.<br>• Maintain a sufficient inventory of all office and computer supplies<br>• Maintain all hardware and software logs updated as per departmental working procedures<br>• Maintain the documentation of all hardware configuration and inventory<br>• Maintain the documentation of the telephone system configuration and all MPT lines<br>• Understand all the department working procedures and perform the related tasks as described<br>• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.<br>• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)<br>• Respond to all users request and provide them with adequate support</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Proactively manages the service desk operations and supervises the ADPE Technicians I in the performance of their duties. Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Join personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol, internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Trains ADPE technicians on how to baseline systems and troubleshoot computers on the network.Performs other Service Desk functions as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE:</p><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: A+ ce</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Network+ ce</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p>COMPUTING ENVIRONMENT (CE):</p><ul><li>CompTIA: Server+</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: 365 Certified: Messaging Administrator Associate</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>Microsoft: 365 Certified: Security Administrator Associate</li><li>Microsoft: Certified: Azure Administrator Associate</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: Certified: Identity and Access Administrator Associate</li><li>Microsoft: Certified: Information Protection Administrator Associate</li><li>Microsoft: Certified: Security Operations Analyst Associate</li><li>Microsoft: MCSA: SQL 2016 Database Admin</li><li>Microsoft: MCSA: SQL 2016 Database BI Development</li><li>Microsoft: MCSA: SQL 2016 Database Dev</li><li>Microsoft: MCSA: Windows 10</li><li>Microsoft: MCSA: Windows Server 2012</li><li>Microsoft: MCSA: Windows Server 2016</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Database Management and Analytics</li><li>Microsoft: MCSE: Enterprise Devices and Apps</li><li>Microsoft: MCSE: Private Cloud 2012</li><li>Microsoft: MCSE: Productivity Solutions Expert</li><li>Microsoft: MCSE: Server Infrastructure 2012</li><li>Microsoft: MCT: Certified IT Professional</li><li>Microsoft: MCT: Certified Systems Administrator</li><li>Microsoft: MD-100: Windows Client</li><li>Microsoft: MTA: Microsoft Technology Associate</li><li>Microsoft: MTA: Windows Server Administration Fundamentals</li></ul><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. The ADPE/Service Desk Administrator II is required to be an expert in all functions IAT Level I positions relating to a Windows Server operating system environment. The ADPE/Service Desk Administrator must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. At least two years of supervisory or lead experience is preferred. Experience with a customer service-oriented company.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Systems Administrator II is responsible for the administration and operational support for servers, workstations and applications in a Windows Active Directory environment. The candidate must be able to coordinate, troubleshoot and oversee system backups, hardware installation, software installation, and system upgrades. The position will require individuals to solve complex technology problems, providing solutions and mentorship to internal and external customers that will have a positive impact on the day-to-day efficiencies. Maintain exceptional conduct, discipline, and communicate effectively with a diverse work force to perform assigned tasks. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>Bachelor s Degree in Information Technology (IT)</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. The Systems Administrator II is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment. The Systems Administrator II must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools. Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.</li><li>At least two years of supervisory or lead experience is preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM). Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards. Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms. Ensure compliance with Zero Trust Security models, Microsoft Security & Compliance Center policies, and Information Assurance (IA) standards. Apply Security Technical Implementation Guidelines (STIGs) for governance and security. Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration. Automate SharePoint administration tasks using PowerShell and Microsoft Graph API. Assist database administrators with configuring and monitoring SQL Server databases supporting. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requires an active Secret Clearance</b></p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</p><p>COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect (Any) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer (Any) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment. Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript. Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals. Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions. Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization. Experience with a customer service-oriented company.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Bank of Jordan, a leading financial institution in Jordan, is seeking a talented and experienced Project Management Engineer to join our team. As a Project Management Engineer at Bank of Jordan, you will play a crucial role in managing and overseeing strategic projects from initiation to successful completion. You will work closely with cross-functional teams to ensure projects are delivered on time, within budget, and to the highest quality standards. At Bank of Jordan, we prioritize excellence, innovation, and continuous improvement. As a Project Management Engineer, you will have the opportunity to contribute to the success of the bank by effectively planning, executing, monitoring, and controlling project activities. If you are a detail-oriented, organized, and results-driven individual with strong project management skills, we invite you to join our team.</p><p><b>Responsibilities</b></p><ul><li>Lead and manage the end-to-end lifecycle of strategic projects, from initiation to successful completion.</li><li>Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.</li><li>Create and maintain comprehensive project plans, including schedules, budgets, and resource allocation.</li><li>Coordinate and collaborate with cross-functional teams to ensure effective project execution and delivery.</li><li>Monitor project progress, identify and mitigate risks and issues, and take corrective actions as necessary.</li><li>Prepare and present regular project status reports to senior management and stakeholders.</li><li>Ensure adherence to project management methodologies, standards, and best practices.</li><li>Facilitate communication and collaboration among project team members and stakeholders.</li><li>Continuously monitor and evaluate project performance and implement improvements as needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in engineering, business administration, or a related field. 3+ years of experience in project management, preferably in the banking or financial services industry. Strong knowledge and experience in project management methodologies and tools. A certification in project management (PMP) is preferred. Demonstrated ability to successfully lead and manage projects of varying sizes and complexity. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels. Proven track record in delivering projects within scope, budget, and schedule. Strong analytical, problem-solving, and decision-making abilities. Ability to work well under pressure and manage multiple priorities. Proficiency in Microsoft Project or other project management software.</p><p></p></section>
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<span>We are hiring a Cybersecurity Consultant / Sales Engineer for a remote, client-facing role based in Amman, Jordan.<br> This role is suitable for someone with 1–3 years of experience in sales, pre-sales, business development, or consulting, with a cybersecurity background or strong technical understanding of cybersecurity services.<br> The role will focus on engaging with clients, understanding their cybersecurity needs, explaining services clearly, qualifying opportunities, following up with prospects, updating CRM activities, and supporting business growth.<br> This is not a pure technical delivery role and not a general sales role.<br> It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline.<br> The ideal candidate should be comfortable speaking with clients, asking the right questions, identifying business needs, and supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services.<br> • Remote work model • Opportunity to grow in cybersecurity sales, consulting, and business development • Exposure to enterprise cybersecurity services and client engagements • Clear role focus with structured pipeline and CRM activity • Opportunity to work with an experienced cybersecurity team • Professional growth in areas such as SOC, GRC, VAPT, compliance, and advisory services • Performance-driven environment with room for career development * Currently based in Amman, Jordan • 1–3 years of experience in sales, pre-sales, business development, or consulting • Experience selling or supporting services, not only products or software licenses • Cybersecurity background or strong technical understanding of cybersecurity services • Previous exposure to cybersecurity services such as SOC, GRC, VAPT, compliance, advisory, or managed security services is preferred • Strong communication and follow-up skills • Comfortable speaking with clients and explaining cybersecurity services clearly • Comfortable working with monthly sales targets and pipeline updates • Experience using HubSpot or any CRM system is preferred • Ability to work remotely with discipline, daily follow-up, and proper activity reporting • Stable internet connection and a professional environment for client calls • Arabic and English communication skills are required</span> </div>
<p>Design, develop, and maintain mobile applications for both iOS and Android using Flutter.<br>Collaborate with cross-functional teams to define, develop, and deliver new features.<br>Integrate mobile applications with RESTful APIs, backend services, and third-party SDKs.<br>Ensure applications are performant, reliable, responsive, and user-friendly.<br>Identify, troubleshoot, and resolve bugs and performance issues.<br>Maintain clean, well-organized, and scalable code.<br>Participate in code reviews, testing, and quality assurance activities.<br>Support application releases and publishing on the App Store and Google Play Store.<br>Continuously evaluate and adopt new tools, technologies, and development practices to improve efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.<br>1 6 years of professional experience in mobile application development for iOS and Android.<br>Strong proficiency in Flutter.<br>Experience with RESTful APIs, third-party libraries, and SDKs.<br>Familiarity with MVC/MVVM architecture and Bloc/Cubit state management.<br>Experience with Git and version control systems.<br>Understanding of the full mobile development lifecycle, including app submission and review processes.<br>Familiarity with offline storage, multi-threading, and performance optimization.<br>Strong problem-solving, analytical, communication, and teamwork skills.<br>Strong attention to detail, time management, and commitment to quality.<br>Adaptability and willingness to learn new technologies.</p>
<p>Responsibilities</p><p>Assist in the planning, design, and execution of civil engineering and construction projects.</p><p>Conduct site visits and inspections to monitor project progress and ensure compliance with approved specifications and quality standards.</p><p>Prepare technical drawings, engineering calculations, reports, and project documentation.</p><p>Support the review of construction drawings, specifications, and contractor submittals.</p><p>Coordinate with contractors, consultants, suppliers, and internal stakeholders to facilitate project delivery.</p><p>Assist in quantity take-offs, material estimation, and cost analysis.</p><p>Monitor project schedules and report any issues, delays, or risks to senior engineers.</p><p>Ensure compliance with health, safety, environmental, and regulatory requirements.</p><p>Participate in project meetings and provide technical support as needed.</p><p>Maintain accurate records of project activities, inspections, and progress reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in civil engineering.</p><p>0 to 2 years of experience in civil engineering, construction, or infrastructure projects.</p><p>Proficiency in AutoCAD and Microsoft Office applications.</p><p>Basic knowledge of civil engineering principles, construction methods, and industry standards.</p><p>Familiarity with Civil 3D, Revit, Primavera P6, or similar engineering software is an advantage.</p><p>Strong analytical and problem-solving skills.</p><p>Excellent communication and interpersonal skills.</p><p>Ability to work effectively both independently and as part of a team.</p><p>Strong organizational skills with attention to detail.</p><p>Willingness to learn and develop technical and professional competencies.</p>
<p>Prepares, using the AutoCAD software, all drafting works necessary for the production of site surveys, schematic designs, concept designs, master plans, detailed architectural, structural, and electrical and mechanical drawings to ensure the continuous flow of operations; Prepares 3-dimensional presentation drawings, diagrams, charts, and simple graphic works to be used in presentations as required in order to assist team members with their presentation needs; Produces hard copies of the designs and plans to ensure that the supervisor checks and approves the work done; Assists Division Heads in carrying out the daily operations to ensure the continuous flow of activities; Produces drawings for the remodeling of existing buildings. Produces designs and detailed drawings for housing & shelters. Performs other duties as may be assigned by the supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>Post-secondary diploma from an accredited institution in civil, architectural or structural engineering.</p><p>You are required to have five years of experience in AutoCAD drawing, drafting and graphic works and 3-dimensional applications. Experience in engineering-related office equipment such as plotter, drawing photocopying machine and other relevant ones is required. Good command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location.</p>
<p>Responsibilities</p>
<p>Develop and present innovative architecture and interior design concepts for residential, commercial, and hospitality projects.</p>
<p>Produce detailed architectural drawings, interior layouts, 3D models, and visualizations from concept through execution.</p>
<p>Coordinate design and site activities among clients, consultants, contractors, suppliers, and other project stakeholders.</p>
<p>Oversee site execution, conduct regular site visits, and ensure works are delivered in accordance with approved drawings, specifications, and design intent.</p>
<p>Manage project schedules, budgets, material selections, procurement requirements, and supplier follow-ups to support timely project delivery.</p>
<p>Review technical details, shop drawings, material samples, and contractor submissions while resolving design and site-related issues.</p>
<p>Maintain clear communication with clients and project teams, providing design presentations, progress updates, and practical solutions throughout the project lifecycle.</p>
<p>Apply for this job</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p>
<p>Bachelor s degree in Architecture, Interior Design, or a closely related discipline.</p>
<p>Minimum 5 years of professional experience in architecture and interior design, with demonstrated involvement in project execution.</p>
<p>Strong proficiency in AutoCAD, 3D modeling, and architectural/interior design visualization software.</p>
<p>Solid understanding of construction methods, materials, finishes, detailing, procurement processes, and site coordination.</p>
<p>Experience in site supervision, contractor coordination, supplier follow-up, and managing design implementation is highly preferred.</p>
<p>Strong organizational, problem-solving, communication, and stakeholder management skills, with the ability to manage multiple projects and priorities.</p>
<p>Strong portfolio demonstrating completed architecture and interior design projects, including technical drawings, visualizations, and executed works.</p>
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<p><b>We are looking for a SAP Support Specialist to join our team and build a successful career in a</b></p><p><b>professional work environment.<span></span></b></p><p><b>Job Description</b></p><ul><li>Working with those responsible for sales, shipment and export processes in functional units to improve existing processes/information systems or design new processes/information systems,</li><li>To plan and follow up the realization of the demands/projects of sales, shipment and export processes,</li><li>To contribute to the evaluation of possible solution architecture alternatives together with the project team, to follow the progress of the projects in line with the plans,</li><li>Establishing joint working groups for projects, evaluating suggestions and decisions, and bringing suggestions and solutions,</li><li>To follow the errors and findings that may occur and to correct them by performing root cause analysis,</li><li>Ensuring that new software to be integrated into the system is compatible with system needs and specifications,</li><li> Managing the relations with the outsourcing companies, tracking and controlling the progress payments and invoices of the companies,</li><li>To ensure the creation of documentation of the work done,</li><li>Provide guidance, support and training to responsible and key users.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li><b>Bachelor’s degree in a related field,</b></li><li><b>At least 2 years of experience with SAP SD-MM Moduls as a key user or consultant,</b></li><li><b>Knowledge of MS Office,</b></li><li><b>Advanced knowledge of English,</b></li><li><b>Analytical, eager to learn and result-oriented,</b></li></ul></div>
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<br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills </p><br><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
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<strong>Role Overview</strong><br>
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We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br>
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Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills </p><br><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<p ><span >THIS POSITION IS OFFERED ON A FIXED-TERM CONTRACT FOR THREE (3) MONTHS; </span></p>
<p ><span >Subject to extension based on budget availability and business needs.</span></p>
<p > </p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.</span></p>
<p > </p>
<p ><span >The Procurement Department falls under the Operations Department which ensures that systems and practices needed for the healthy and efficient operational support is present for effective implementation of MC Jordan’s programs/projects. All Procurement Team members are responsible for the compliant execution of all purchase requests for all other departments aligning with the provisions of the Field Procurement Policies and Procedures (FP3).</span></p>
<p > </p>
<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The Procurement Officer is responsible for enabling excellence in all major procurement functions in Jordan. He/she will have a focus on assisting the Procurement Team on processing the large procurements needed by the different programs, supporting Mercy Corps projects.</span></p>
<p > </p>
<p ><span >The Procurement Officer will be in charge of a demanding schedule of medium and large procurements. The success of the programs will depend on a strong relationship between Mercy Corps procurement, program and finance teams. He/she will be also in charge of building strong internal relations based on trust, integrity, competency, and extreme cooperation. The Procurement Officer will work closely with the senior-level procurement staff to facilitate transparent flows of information, as well as to ensure accountability of on-time delivery of goods and services and proper planning from programs. The country program requires high-paced procurement to service a large development portfolio. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Managing Small, Micro and Master-Agreement-Based Procurements:</u></em></p>
<p ><span >• Lead and facilitate the procurement process for micro (value between 500 and 5,000 USD), small (value between 5,000 and 25K USD) and master-agreement purchase requests by fully understanding and analyzing the requirement(s), identifying potential suppliers, communicating with suppliers and completing their registration on the Procurement System (ProSource), following up with programs and all other stakeholders to complete solicitation and awarding processes properly in the Procurement System (ProSource) as per the Field Procurement Policies and Procedures (FP3) and other relevant SOPs.</span></p>
<p ><span >• Facilitate the process for complex small PRs.</span></p>
<p ><span >• Initiate the payment process for all due payments by constantly following up with the project teams, updating the payment tracker in a timely manner, and resolving any issues that may arise.</span></p>
<p ><span >• Assist in arranging for project events and meetings, following up on hotel bookings and arrangements, and completing the paperwork needed.</span></p>
<p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems.</span></p>
<p ><span >• Assist in managing relationships with the suppliers and other programs.</span></p>
<p ><span >• Assist in doing all needed market surveys to identify new suppliers for different goods and services categories.</span></p>
<p ><span >• Conduct site visits to suppliers to check the goods quality and complete due diligence process when needed.</span></p>
<p ><span >• Follow up with suppliers to ensure all deliverables, quality standards and deadlines are met, and update program focal points accordingly.</span></p>
<p ><span >• Liaise between program staff and suppliers to ensure smooth flow of information.</span></p>
<p ><span >• Archive procurement documents, approvals, communication, decisions… etc. as per the procurement policy guidelines.</span></p>
<p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p>
<p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p>
<p > </p>
<p ><em ><u >Tenders Management and Facilitation:</u></em></p>
<p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems related to standard tenders (value between 25K and 150K USD).</span></p>
<p ><span >• Assist MC team and programs in understanding their roles and responsibilities in terms of interaction with Procurement and other stakeholders throughout the tendering process and define the tasks they need to perform on the Procurement System (ProSource) and during committee meetings, ensuring that the process goes in line with Field Procurement Policies and Procedures FP3.</span></p>
<p ><span >• Be responsible for and assure full and proper implementation of Mercy Corps systems of management, compliance and control as described in Mercy Corps field Procurement Policies and procedures FP3 for all programs’ procurement functions.</span></p>
<p ><span >• Work with Finance, Compliance and Procurement team members to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.</span></p>
<p ><span >• Facilitate standard tenders (value between 25K and 150K USD) processes by ensuring proper advertising for tenders and proper archiving for all documents, registering interested bidders in the system, attending all tender committee meetings, properly-documenting the meetings’ outcomes and decisions, communicating with bidders on behalf of the committee and facilitating the whole supplier selection process.</span></p>
<p ><span >• Work closely with the senior procurement team members to ensure compliance and timeliness of the tendering and contracting processes. </span></p>
<p ><span >• Lead the due diligence process for standard tenders and conduct visits to suppliers as part of this process.</span></p>
<p ><span >• Manage ‘on-time’ tracking system for tenders and reporting function within Mercy Corps Jordan.</span></p>
<p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p>
<p ><span >• Ensure timely and accurate processing and documentation (hard and soft copy) of all tenders, and manage the whole workflow on the Procurement System (ProSource) as described in the Field Procurement Policies and Procedures (FP3) and the relevant SOPs. </span></p>
<p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p>
<p ><span >• Co-facilitate the prequalification process for all types of goods/services as needed by the programs/departments of the Organization, under the supervision of the Head of Procurement.</span></p>
<p ><span >• Follow up with requestors and Finance Team to make sure that all payments are processed and made to suppliers on time. Update trackers as needed to ensure efficiency.</span></p>
<p > </p>
<p ><em ><u >Managing Requests for Independent Contractors/Consultants:</u></em></p>
<p ><span >• Facilitate the process of contracting national independent contractors/consultants.</span></p>
<p ><span >• Follow up on contracts, payments and any other relevant correspondence.</span></p>
<p > </p>
<p ><em ><u >Personal Leadership:</u></em></p>
<p ><span >• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances. Develop strong and productive working relationships – specifically with finance and program teams.</span></p>
<p ><span >• Maintain high ethical standards and treat people with respect and dignity.</span></p>
<p ><span >• Demonstrate an awareness of his/her strengths and development needs.</span></p>
<p > </p>
<p ><span >RISK MANAGEMENT</span></p>
<p ><span >● Engage and support countries across the region to ensure that adequate risk management systems are in place.</span></p>
<p ><span >● Collaborate with country leadership to support preparedness and response to major disruptive events.</span></p>
<p ><span >● Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations.</span></p>
<p ><span >● Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.</span></p>
<p > </p>
<p ><span >SAFEGUARDING RESPONSIBILITIES </span></p>
<p ><span >● Actively learn about safeguarding and integrate it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None. </span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Senior Procurement Officer</span></p>
<p ><span >Works Directly With:</span><span > Procurement Team, Admin and Logistics Team, Program staff, Finance Team, Engineering Department, IT Department.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Degree in a relevant business field, industrial engineering, or logistics and supply chain management is desired.</span></p>
<p ><span >• 3 to 5 years of experience managing small procurements and tenders within humanitarian NGOs is desired.</span></p>
<p ><span >• Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving independently and cooperatively.</span></p>
<p ><span >• Knowledge of Mercy Corps systems and procedures is highly desired.</span></p>
<p ><span >• Experience using SAP Ariba system is an advantage.</span></p>
<p ><span >• Excellent negotiation and follow skills.</span></p>
<p ><span >• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications skills.</span></p>
<p ><span >• Excellent oral and written English skills are required. </span></p>
<p ><span >• Ability to work effectively with an ethnically diverse team.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful Procurement Officer shall be an excellent problem solver, self-motivated, and has the ability to deliver high-quality outcomes on a timely manner while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to work closely with a diverse team of individuals and be willing to travel regularly to Mercy Corps field offices, project sites and supplier premises. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive on evolving and changing environments, make effective written and verbal communication a priority in all situations, and accept constructive feedback and recommendations for improvement.</span></p>
<p > </p>
<p ><span >Core Competencies</span></p>
<p ><span >• Planning and Prioritization Skills</span></p>
<p ><span >• Analytical Thinking </span></p>
<p ><span >• Collaboration/Teamwork</span></p>
<p ><span >• Precision and Attention to Detail</span></p>
<p ><span >• Strong Follow-up Skills</span></p>
<p ><span >• Communications & Negotiation Skills</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman and requires some field visits to project sites and/or site visits to suppliers during due diligence process or market surveys. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<div><span style="font-size: 11px;">UNICEF’s Child Protection and Migration Practice- Prevention of Harmful Practices unit is seeking an individual consultant to conduct an evidence synthesis and produce an evidence-informed advocacy framework on child marriage among Roma communities in the ECA region, with a focus on Bosnia and Herzegovina, Montenegro, Serbia, North Macedonia and Turkey.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This assignment has three sequential and mutually reinforcing outputs. First, the consultant will conduct a systematic scoping review establishing the evidence base on the prevalence, drivers, consequences, and dynamics of child marriage among Roma communities across the four countries; document the interventions that have been implemented and the evidence of what works; and identify key evidence and data gaps — in particular the widespread absence of ethnicity-disaggregated data. Second, drawing directly on the scoping review findings, the consultant will develop a zero-draft Regional Framework on Child Marriage among Roma Communities in ECA, providing a shared analytical foundation and theory of change to be validated through national stakeholder consultations and a Regional Workshop bringing together UNICEF Country Offices, national governments, and Roma civil society and women's organisations. Third, the consultant will draft a Policy Paper translating the validated Regional Framework into a focused, evidence-based advocacy document directed at the EU Child Guarantee and its National Action Plans, the EU Roma Strategic Framework 2020–2030 mid-term review, the European Social Fund Plus (ESF+), and related financing and accountability instruments — accompanied by a concise advocacy summary for direct engagement with EU institutions and other partners.</span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Minimum requirements: (Years of Experience/ Knowledge/Expertise/Skills )</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Education: Advanced university degree (Master's or above) in public health, sociology, anthropology, international development, gender studies, social sciences, or a related field.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Work Experience: Minimum 5 years of progressively responsible experience in conducting systematic reviews, scoping reviews, evidence syntheses, or mixed-methods research on child protection, gender, adolescent wellbeing, harmful practices, or related areas.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Demonstrated experience producing high-quality research reports, evidence syntheses, and policy-oriented or advocacy documents suitable for institutional and government audiences.</span></div><div><span style="font-size: 11px;">Experience working with UN agencies, international organizations, governments, or research institutions.</span></div><div><span style="font-size: 11px;">Familiarity with evidence on child marriage, gender equality, social exclusion, and human rights is required.</span></div><div><span style="font-size: 11px;">Language Requirements: Fluency in English (written and spoken) is required.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Knowledge/Expertise/Skills:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Experience in systematic and scoping review methodologies, including PRISMA-ScR.</span></div><div><span style="font-size: 11px;">Experience with literature searching, screening, quality appraisal, and data extraction.</span></div><div><span style="font-size: 11px;">Familiarity with reference management software (EndNote, Zotero, Mendeley) and evidence synthesis tools.</span></div><div><span style="font-size: 11px;">Excellent analytical and writing skills, with demonstrated ability to translate evidence into policy- and advocacy-oriented products.</span></div><div><span style="font-size: 11px;">Strong understanding of child marriage, gender inequality, intersectionality, social exclusion, and Roma rights.</span></div><div><span style="font-size: 11px;">Ability to synthesize qualitative and quantitative evidence and identify research gaps.</span></div><div><span style="font-size: 11px;">Strong organizational skills and ability to deliver high-quality outputs under tight deadlines.</span></div><div><span style="font-size: 11px;">Excellent communication and collaboration skills, including experience working remotely with multidisciplinary teams.</span></div><div><span style="font-size: 11px;">Desirables: Experience working on issues affecting marginalized populations, including Roma communities, ethnic minorities, or socially excluded groups, preferably in Eastern Europe and Central Asia.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">NB: Applicants should submit a technical proposal based on the proposed TOR</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>For every Child, you demonstrate...</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><p>Advanced university degree (Master's or above) in public health, sociology, anthropology, international development, gender studies, social sciences, or a related field.</p><p>Minimum 5 years of progressively responsible experience in conducting systematic reviews, scoping reviews, evidence syntheses, or mixed-methods research on child protection, gender, adolescent wellbeing, harmful practices, or related areas.</p><ul><li>Demonstrated experience producing high-quality research reports, evidence syntheses, and policy-oriented or advocacy documents suitable for institutional and government audiences.</li><li>Experience working with UN agencies, international organizations, governments, or research institutions.</li><li>Familiarity with evidence on child marriage, gender equality, social exclusion, and human rights is required.</li></ul><p>Language Requirements: Fluency in English (written and spoken) is required.</p><p>Knowledge/Expertise/Skills:</p><ul><li>Experience in systematic and scoping review methodologies, including PRISMA-ScR.</li><li>Experience with literature searching, screening, quality appraisal, and data extraction.</li><li>Familiarity with reference management software (EndNote, Zotero, Mendeley) and evidence synthesis tools.</li><li>Excellent analytical and writing skills, with demonstrated ability to translate evidence into policy- and advocacy-oriented products.</li><li>Strong understanding of child marriage, gender inequality, intersectionality, social exclusion, and Roma rights.</li><li>Ability to synthesize qualitative and quantitative evidence and identify research gaps.</li><li>Strong organizational skills and ability to deliver high-quality outputs under tight deadlines.</li><li>Excellent communication and collaboration skills, including experience working remotely with multidisciplinary teams.</li></ul><p>Desirables:</p><ul><li>Experience working on issues affecting marginalized populations, including Roma communities, ethnic minorities, or socially excluded groups, preferably in Eastern Europe and Central Asia.</li></ul>
<p>Job Title: Product Development Manager PaymentGuard Job Family: Business Operations Reports To: Product Management Director Subordinates: None</p><p>The Product Manager will focus on fraud detection projects and client engagements. This role will be responsible for working with clients to understand their business requirements and identify opportunities to leverage our product offerings to detect and prevent fraud. This role will act as the primary point of contact for driving requirements gathering, creating and maintaining business analysis documentation, and collaborating with our development and implementation teams to ensure solutions are implemented according to business requirements and that product benefits are fully realized</p><h2>Key Responsibilities</h2><h3>Product Strategy & Roadmap</h3><ul><li>Define and maintain the PaymentGuard product roadmap aligned with business objectives and customer needs.</li><li>Translate business strategy into prioritized product initiatives and measurable outcomes.</li><li>Identify market opportunities through competitive analysis, customer feedback, and industry research.</li><li>Work closely with the Product Development Management Director to ensure alignment with the overall Financial Crime product strategy.</li><li>Continuously evaluate emerging technologies, payment trends, AI capabilities, and regulatory changes that impact the product.</li></ul><h3>Product Management</h3><ul><li>Own and prioritize the product backlog based on business value and customer impact.</li><li>Define product requirements, user stories, acceptance criteria, and functional specifications.</li><li>Work closely with Business Analysts to validate requirements and ensure complete documentation.</li><li>Collaborate with Engineering throughout the software development lifecycle to ensure successful product delivery.</li><li>Support solution design discussions while balancing customer requirements, scalability, usability, and technical feasibility.</li><li>Monitor product quality and continuously improve functionality and user experience.</li><li>Collaborate with Data Science teams to identify opportunities to incorporate AI-driven capabilities into the product.</li></ul><h3>Customer & Market Focus</h3><ul><li>Engage with customers, partners, and internal stakeholders to understand business challenges and evolving requirements.</li><li>Gather customer feedback and translate insights into product improvements.</li><li>Support customer meetings, product demonstrations, workshops, and strategic discussions when required.</li><li>Collaborate with Customer Success and Support teams to resolve product-related escalations and identify recurring improvement opportunities.</li></ul><h3>Cross-Functional Collaboration</h3><ul><li>Work closely with Development, QA, UX, Implementation, Sales, Presales, Marketing, and Customer Success teams throughout the product lifecycle.</li><li>Ensure product requirements are clearly communicated and understood by all stakeholders.</li><li>Support sprint planning, backlog refinement, release planning, and product prioritization activities.</li><li>Provide functional guidance to Business Analysts and mentor junior team members where appropriate.</li></ul><h3>Product Launch & Commercial Enablement</h3><ul><li>Support product positioning, pricing discussions, and go-to-market planning.</li><li>Review product documentation, release notes, user guides, and training materials.</li><li>Support product launches and ensure internal teams are prepared to successfully position and deliver new capabilities.</li><li>Measure product adoption, customer satisfaction, and product performance using relevant KPIs.</li></ul><h3>Continuous Improvement</h3><ul><li>Analyze product performance metrics and customer usage data to identify improvement opportunities.</li><li>Recommend enhancements that improve customer experience, operational efficiency, and product competitiveness.</li><li>Promote innovation and continuous improvement across the product management function.</li></ul><h2>Additional Functions</h2><ul><li>Conduct market and competitor research to support strategic product decisions.</li><li>Collaborate with external partners and vendors when required.</li><li>Accurately record work activities in the timesheet system and ensure timely submission of timesheets in accordance with company policies and deadlines.</li><li>Maintain the security of the information, devices and systems that Eastnets, and its personnel, customers and partners use.</li><li>Protect Eastnets business information and any customer, supplier or partner information within its custody by safeguarding its confidentiality, integrity and availability.</li><li>Adhere to and comply with Eastnets internal security policies, Code of Ethics, Nondisclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook.</li><li>Participate in the company s wide initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.</li><li>Minimum 6 8 years of experience in Product Management, Business Analysis, or Product Development within the financial technology industry.</li><li>Experience in payments, transaction monitoring, financial crime, AML, or compliance solutions is highly preferred.</li><li>Awareness of payment and fraud regulation (PSD2/PSD3, SCA, Confirmation/Verification of Payee, APP fraud reimbursement regimes).</li><li>Familiarity with third-party fraud signals (device intelligence, behavioral biometrics, consortium data).</li><li>Familiarity with APIs, integrations, cloud technologies, and AI-enabled product capabilities.</li><li>Awareness of data privacy and residency requirements (GDPR, regional mandates).</li><li>Strong understanding of product management principles, agile methodologies, and the software development lifecycle.</li><li>Experience translating business requirements into product features and functional specifications.</li><li>Strong knowledge of payment ecosystems, payment messaging standards (SWIFT, ISO 20022, SEPA, etc.), and financial services technology.</li><li>Ability to prioritize competing initiatives using customer value and business impact.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent stakeholder management and communication skills.</li><li>Experience working with cross-functional technical and business teams.</li><li>Familiarity with APIs, integrations, cloud technologies, and AI-enabled product capabilities is an advantage.</li><li>Excellent command of the English language.</li><li>Relevant certifications (CFE, CAMS, or a product certification such as Pragmatic) is a plus.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne. Create, modify, and deactivate user accounts as necessary. Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL. Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM). Utilize vSphere clients to conduct snapshots and monitor system availability. Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability. Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs). Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. High school diploma required. Associates Degree in Information Technology (IT) or a related field preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) CompTIA: Server+ Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment. The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools. Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment. Experience with a customer service-oriented company.</p><p></p></section>