Software Tester Jobs in Jordan
2379 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Description</b></span></div><div><span >AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.</span></div><div><span ><br></span></div><div><span >We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Key job responsibilities</b></span></div><div><span >- Maintain and follow strict confidentiality as customer privacy is our most important tenet.</span></div><div><span >- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video.</span></div><div><span >- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.</span></div><div><span >- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.</span></div><div><span >- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.</span></div><div><span >- Eye for detail and ability to pivot from one category of requirement to another instantaneously.</span></div><div><span >- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team.</span></div><div><span >- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.</span></div><div><span >- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations.</span></div><div><span >- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.</span></div><div><span ><br></span></div><div><span ><b>A day in the life</b></span></div><div><span >We are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.</span></div><div><span ><br></span></div><div><span >Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.</span></div><div><span ><br></span></div><div><span ><b>Basic Qualifications</b></span></div><div><span >- Associate's degree or above</span></div><div><span >- Good knowledge in both spoken and written English</span></div><div><span >- Language fluency in written and spoken Arabic</span></div><div><span >- Strong business writing skills with ability to create reports, proposals, and professional correspondence</span></div><div><span >- Advanced reading comprehension with ability to analyze complex business documents</span></div><div><span >- Developed analytical thinking and structured problem-solving capabilities</span></div><div><span >- Strong ability to interpret and implement detailed instructions across various projects</span></div><div><span >- Proficient research skills with experience gathering and synthesizing information from multiple sources</span></div><div><span >- Proven attention to detail in managing complex tasks and documents</span></div><div><span ><br></span></div><div><span ><b>Preferred Qualifications</b></span></div><div><span >- Bachelor's degree in a relevant field</span></div><div><span >- 1+ years of project coordination experience</span></div><div><span >- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</span></div><div><span >- 2+ years of professional work experience with demonstrated task execution ability</span></div><div><span >- Proven capacity to leverage open-source resources effectively for comprehensive research purposes • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy</span></div><div><span >- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Associate's degree or above</p><p>Good knowledge in both spoken and written English</p><p>Language fluency in written and spoken Arabic</p><p>Strong business writing skills with ability to create reports, proposals, and professional correspondence</p><p>Adv- Bachelor's degree in a relevant field</p><p>1+ years of project coordination experience</p><p>Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</p><p>2+ years of professional work experience with</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.<br>We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!<br>Key job responsibilities<br>- Maintain and follow strict confidentiality as customer privacy is our most important tenet.<br>- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video.<br>- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.<br>- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.<br>- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.<br>- Eye for detail and ability to pivot from one category of requirement to another instantaneously.<br>- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team.<br>- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.<br>- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations.<br>- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.<br>A day in the life<br>We are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.<br>Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.<br>- Associate's degree or above<br>- Good knowledge in both spoken and written English<br>- Language fluency in written and spoken Arabic<br>- Strong business writing skills with ability to create reports, proposals, and professional correspondence<br>- Advanced reading comprehension with ability to analyze complex business documents<br>- Developed analytical thinking and structured problem-solving capabilities<br>- Strong ability to interpret and implement detailed instructions across various projects<br>- Proficient research skills with experience gathering and synthesizing information from multiple sources<br>- Proven attention to detail in managing complex tasks and documents<br>- Bachelor's degree in a relevant field<br>- 1+ years of project coordination experience<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- 2+ years of professional work experience with demonstrated task execution ability<br>- Proven capacity to leverage open-source resources effectively for comprehensive research purposes • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy<br>- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1.Background</b></p><p>Since re-establishing its presence in Jordan in 2019, Anera has expanded its humanitarian and development programming across key sectors, including livelihoods and inclusive economic development, education, health, and humanitarian relief. More recently, Anera Jordan has expanded into food security and nutrition, WASH, environmental sustainability, and support for Palestinian evacuees from Gaza. Working closely with Jordanian line ministries, local community-based organizations (CBOs), municipalities, and national and international partners, Anera implements programs that support refugees and vulnerable communities while improving access to essential services and livelihood opportunities across Jordan.</p><p>As Anera’s programs continue to grow in scale and impact, there is an increasing need for high-quality visual documentation that effectively captures field activities, beneficiary stories, community engagement, and organizational events. Strong visual storytelling plays a critical role in highlighting program impact, supporting donor visibility requirements, strengthening advocacy and public engagement efforts, and preserving institutional knowledge.</p><p>In this context, Anera seeks to engage a qualified videographer, photographer, and editor to support the documentation of its programs, projects, and activities across Jordan. The consultant will be responsible for producing professional visual content that reflects the dignity, resilience, and lived experiences of beneficiaries while adhering to Anera’s ethical standards, safeguarding principles, and branding guidelines.</p><p><br></p><p><b>2.Purpose of the Assignment</b></p><p>To provide photography, videography, and editing services for Anera to document its various programs, projects, and activities in Jordan through high-quality outputs that reflect:</p><ul><li>The impact of the organization’s projects on beneficiaries and communities</li><li>Human-interest stories that inspire empathy and support</li><li>Field activities and official organizational events</li></ul><p><br></p><p><b>3.Scope of Work and Covered Activities:</b></p><p><b>The following events and activities will be covered as needed:</b></p><ul><li>Field activities, humanitarian aid distributions, awareness sessions, and community trainings, including but not limited to: medicine and food parcel distributions, vocational training sessions, rooftop garden installations, WASH activities, MHPSS sessions, and winterization support</li><li>Official visits and meetings with senior officials, organizational partners, or donors</li><li>Beneficiary stories, including photographs documenting the lives of individuals/families before and after the organization’s intervention, while maintaining dignity and privacy</li><li>Special events such as conferences, workshops, awareness campaigns, and fundraising events</li><li>Documentation of staff and volunteer activities at headquarters or in the field.</li></ul><p><br></p><p><b>4.Key Tasks and Deliverables</b></p><ul><li>Capture high-resolution photographs of project activities, events, beneficiaries, and stakeholders, as requested.</li><li>Deliver professionally edited, high-resolution photographs, categorized by activity/event and submitted in both web-optimized and print-quality formats (JPEG and RAW, where applicable).</li><li>Capture high-quality video footage (4K preferred or Full HD minimum), including interviews, B-roll, and event coverage, as requested.</li><li>Produce edited short-form videos (approximately 60–90 seconds or 1–1.5 minutes, depending on the assignment), optimized for digital and social media platforms.</li><li>Provide all raw, unedited photo and video files upon completion of each assignment.</li><li>Ensure all individuals featured in photos and videos, particularly children and other vulnerable groups, have signed informed consent forms in accordance with Anera's safeguarding and data protection policies.</li><li>Transfer all deliverables through a secure cloud folder within the agreed timeline.</li><li>Organize and label all files clearly by project, location, and date to facilitate archiving and future use.</li><li>Ensure all visual content adheres to Anera's branding, storytelling, safeguarding, and donor visibility guidelines.</li><li>Make up to two rounds of reasonable edits/revisions to the final edited videos, if requested by Anera.</li></ul><p><br></p><p><b>5.Ethical and Professional Considerations:</b></p><ul><li>Informed Consent: Obtaining written consent from individuals before photography or filming</li><li>Child Protection: Avoid publishing images that reveal the identities of vulnerable children without coordination with the protection team</li><li>Cultural Sensitivity: Avoid imagery that may cause stigma or exploit beneficiaries</li><li>Compliance with Organizational Policies: Adherence to data protection policies, anti-harassment policies, and safe image-use policies</li><li>Confidentiality and data protection compliance</li><li>Special care in MHPSS-related interviews (referral pathways must be respected)</li></ul><p><br></p><p><b>6.Timeline:</b></p><p>The maximum delivery timeframe is within <b>4 - 5 working days</b> from the completion date of the shoot, unless otherwise agreed in advance.</p><p><br></p><p><b>7.Usage Rights:</b></p><p>Anera retains the right to use the photos in reports, social media platforms, promotional materials, donor reports, the Anera website, and may share content with partners or media with appropriate credit. The consultant may not publish or share any content produced under this assignment without prior written approval from Anera.</p><p><br></p><p><b>8.Management and Coordination</b></p><p>● Consultant to coordinate and liaise with the Communications Officer and report to the Senior Communications Manager.</p><p><br></p><p><b>9.Payment Schedule</b></p><p>Payment under this contract is made on a <b>per-deliverable basis</b>, in line with the tasks assigned to the consultant through Anera’s Communications Officer.</p><p>Each task or service type has an agreed unit rate, as detailed below. Invoices shall be submitted upon completion of each agreed deliverable and approved by the Senior Communications Manager prior to payment. No advance payments will be made.</p><ul><li>Photography (field shoot/event) - 100 JD Per 3 hours Rate</li><li>Video (2-3 hours field shoot + editing) - 200 JD _ Video Up to 1:30 mins </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><ul><li>Proven experience in photography, videography, and video editing, preferably within humanitarian, development, or nonprofit sectors</li><li>Strong portfolio demonstrating high-quality visual storytelling, including field documentation and human-interest content</li><li>Proficiency in professional photography and editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or equivalent)</li><li>Ability to produce high-resolution visual content suitable for both digital platforms and print materials</li><li>Experience working in sensitive environments and with vulnerable communities while maintaining dignity and ethical standards</li><li>Strong understanding of informed consent procedures, child protection principles, and safe image practices</li><li>Ability to work under tight deadlines and deliver organized, high-quality outputs promptly</li><li>Excellent communication and coordination skills with diverse stakeholders and field teams</li><li>Fluency in Arabic is required; working knowledge of English is preferred</li><li>Ownership of professional photography and videography equipment</li></ul><p><br></p></div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a Senior Frontend Developer with 5–7 years of experience building scalable, high-performance, and accessible web applications within enterprise digital platforms. This role is frontend-focused and requires deep expertise in modern JavaScript frameworks, component-driven architecture, responsive UI development, and enterprise CMS integration — particularly Adobe Experience Manager (AEM).</p>
<p>The ideal candidate combines strong technical execution with ownership, mentoring capabilities, and the ability to collaborate across multidisciplinary teams including design, backend, QA, DevOps, and content teams. Experience delivering large-scale, content-rich websites and design system-driven frontend architectures is essential.</p>
<h4>Role responsibilities</h4>
<p><strong>Frontend architecture & development</strong><br>
Lead the development of scalable, maintainable, and high-performance frontend applications using HTML5, CSS3, JavaScript (ES6+), and modern frontend frameworks. Define and implement frontend architecture, reusable component strategies, and coding standards. Build modular, reusable UI components aligned with enterprise design systems and scalable frontend patterns.</p>
<p><strong>Framework & application development</strong><br>
Develop advanced frontend solutions using React (preferred), Next.js, or Vue.js. Architect and manage frontend state, routing, rendering strategies, and component composition. Optimize frontend applications for scalability, maintainability, and long-term extensibility.</p>
<p><strong>CMS & AEM integration</strong><br>
Lead frontend integration efforts within Adobe Experience Manager (AEM) or comparable enterprise CMS platforms. Work extensively with:</p>
<ul>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>SPA editor</li>
<li>Component dialogs</li>
</ul>
<p>Ensure frontend solutions are author-friendly and aligned with CMS content authoring workflows. Collaborate with backend/AEM developers to establish clean component contracts and integration standards.</p>
<p><strong>Design system implementation</strong><br>
Translate Figma and design system specifications into scalable frontend implementations. Drive consistency in UI implementation, typography, spacing, accessibility, and interaction behavior. Contribute to or maintain enterprise component libraries and shared UI frameworks.</p>
<p><strong>Performance optimization</strong><br>
Lead frontend performance initiatives focused on:</p>
<ul>
<li>Core Web Vitals</li>
<li>Lazy loading</li>
<li>Code splitting</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Rendering performance</li>
</ul>
<p>Monitor and improve application performance across devices and browsers.</p>
<p><strong>Accessibility & quality</strong><br>
Ensure applications meet WCAG 2.1 AA accessibility standards. Advocate for semantic HTML, accessibility best practices, and inclusive design implementation. Conduct code reviews and enforce frontend quality standards.</p>
<p><strong>API & headless integration</strong><br>
Integrate frontend applications with RESTful and GraphQL APIs. Support headless CMS and decoupled frontend architectures where applicable. Manage asynchronous data handling, caching strategies, and error states effectively.</p>
<p><strong>Technical leadership & mentorship</strong><br>
Mentor junior and mid-level frontend developers. Participate in architectural discussions, technical planning, and sprint estimation. Promote best practices in frontend engineering, testing, accessibility, and performance.</p>
<p><strong>Collaboration</strong><br>
Work closely with product owners, UX/UI designers, QA engineers, backend developers, DevOps teams, and content authors. Participate actively in Agile/Scrum ceremonies and contribute to delivery planning.</p>
<h4>Requirements</h4>
<p>5–7 years of professional frontend development experience. Proven experience delivering enterprise-scale or content-heavy web platforms. Strong hands-on experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Experience working within Agile/Scrum delivery teams. Experience contributing to frontend architecture and technical decision-making.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Expert-level proficiency in:</p>
<ul>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>SCSS/SASS</li>
<li>Responsive and mobile-first development</li>
<li>Cross-browser compatibility</li>
<li>Progressive enhancement</li>
<li>RTL and multilingual frontend support</li>
</ul>
<p><strong>Modern frontend frameworks</strong><br>
Advanced hands-on experience with:</p>
<ul>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>Component-driven architecture</li>
<li>React hooks and lifecycle</li>
<li>TypeScript</li>
<li>State management solutions (Redux, Context API, Zustand, etc.)</li>
<li>SSR/SSG concepts</li>
</ul>
<p><strong>AEM & CMS expertise</strong><br>
Strong practical experience integrating frontend solutions within AEM environments. Experience with:</p>
<ul>
<li>AEM SPA editor</li>
<li>AEM as a Cloud Service</li>
<li>Clientlibs optimization</li>
<li>Editable templates</li>
<li>Content authoring workflows</li>
</ul>
<p>Understanding of enterprise CMS constraints and scalable authorable component strategies.</p>
<p><strong>Design systems & UI engineering</strong><br>
Experience building and maintaining scalable design systems and component libraries. Strong ability to convert Figma designs into production-ready interfaces with high visual accuracy. Familiarity with Tailwind CSS or utility-first styling approaches is a plus. Strong understanding of frontend animations and interaction design.</p>
<p><strong>Tooling & workflow</strong><br>
Strong proficiency with:</p>
<ul>
<li>Git workflows</li>
<li>npm/Yarn</li>
<li>Webpack/Vite</li>
<li>Browser developer tools</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>JIRA</li>
<li>CI/CD pipelines</li>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
</ul>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong expertise in:</p>
<ul>
<li>Core Web Vitals optimization</li>
<li>Frontend performance auditing</li>
<li>WCAG 2.1 AA compliance</li>
<li>Technical SEO fundamentals</li>
<li>Semantic HTML and metadata optimization</li>
</ul>
<p><strong>Testing & quality assurance</strong><br>
Experience with:</p>
<ul>
<li>Jest</li>
<li>React Testing Library</li>
<li>Cypress or Playwright</li>
<li>Understanding of unit, integration, and E2E testing strategies</li>
</ul>
<h4>Nice to have</h4>
<p>Experience with headless CMS architectures and GraphQL APIs. Experience with:</p>
<ul>
<li>Contentful</li>
<li>Sitecore</li>
<li>Storyblok</li>
<li>Optimizely</li>
</ul>
<p>Familiarity with Adobe Analytics, Adobe Target, or Tealium. Experience supporting multilingual and Arabic/RTL websites. Exposure to microfrontend architecture is a plus.</p>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Strong communication and stakeholder management skills</li>
<li>Ability to manage priorities and deliver high-quality work under deadlines</li>
<li>Strong attention to detail and commitment to frontend excellence</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a Senior Frontend Developer with 5–7 years of experience building scalable, high-performance, and accessible web applications within enterprise digital platforms. This role is frontend-focused and requires deep expertise in modern JavaScript frameworks, component-driven architecture, responsive UI development, and enterprise CMS integration — particularly Adobe Experience Manager (AEM).</p>
<p>The ideal candidate combines strong technical execution with ownership, mentoring capabilities, and the ability to collaborate across multidisciplinary teams including design, backend, QA, DevOps, and content teams. Experience delivering large-scale, content-rich websites and design system-driven frontend architectures is essential.</p>
<h4>Role responsibilities</h4>
<p><strong>Frontend architecture & development</strong><br>
Lead the development of scalable, maintainable, and high-performance frontend applications using HTML5, CSS3, JavaScript (ES6+), and modern frontend frameworks. Define and implement frontend architecture, reusable component strategies, and coding standards. Build modular, reusable UI components aligned with enterprise design systems and scalable frontend patterns.</p>
<p><strong>Framework & application development</strong><br>
Develop advanced frontend solutions using React (preferred), Next.js, or Vue.js. Architect and manage frontend state, routing, rendering strategies, and component composition. Optimize frontend applications for scalability, maintainability, and long-term extensibility.</p>
<p><strong>CMS & AEM integration</strong><br>
Lead frontend integration efforts within Adobe Experience Manager (AEM) or comparable enterprise CMS platforms. Work extensively with:</p>
<ul>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>SPA editor</li>
<li>Component dialogs</li>
</ul>
<p>Ensure frontend solutions are author-friendly and aligned with CMS content authoring workflows. Collaborate with backend/AEM developers to establish clean component contracts and integration standards.</p>
<p><strong>Design system implementation</strong><br>
Translate Figma and design system specifications into scalable frontend implementations. Drive consistency in UI implementation, typography, spacing, accessibility, and interaction behavior. Contribute to or maintain enterprise component libraries and shared UI frameworks.</p>
<p><strong>Performance optimization</strong><br>
Lead frontend performance initiatives focused on:</p>
<ul>
<li>Core Web Vitals</li>
<li>Lazy loading</li>
<li>Code splitting</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Rendering performance</li>
</ul>
<p>Monitor and improve application performance across devices and browsers.</p>
<p><strong>Accessibility & quality</strong><br>
Ensure applications meet WCAG 2.1 AA accessibility standards. Advocate for semantic HTML, accessibility best practices, and inclusive design implementation. Conduct code reviews and enforce frontend quality standards.</p>
<p><strong>API & headless integration</strong><br>
Integrate frontend applications with RESTful and GraphQL APIs. Support headless CMS and decoupled frontend architectures where applicable. Manage asynchronous data handling, caching strategies, and error states effectively.</p>
<p><strong>Technical leadership & mentorship</strong><br>
Mentor junior and mid-level frontend developers. Participate in architectural discussions, technical planning, and sprint estimation. Promote best practices in frontend engineering, testing, accessibility, and performance.</p>
<p><strong>Collaboration</strong><br>
Work closely with product owners, UX/UI designers, QA engineers, backend developers, DevOps teams, and content authors. Participate actively in Agile/Scrum ceremonies and contribute to delivery planning.</p>
<h4>Requirements</h4>
<p>5–7 years of professional frontend development experience. Proven experience delivering enterprise-scale or content-heavy web platforms. Strong hands-on experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Experience working within Agile/Scrum delivery teams. Experience contributing to frontend architecture and technical decision-making.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Expert-level proficiency in:</p>
<ul>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>SCSS/SASS</li>
<li>Responsive and mobile-first development</li>
<li>Cross-browser compatibility</li>
<li>Progressive enhancement</li>
<li>RTL and multilingual frontend support</li>
</ul>
<p><strong>Modern frontend frameworks</strong><br>
Advanced hands-on experience with:</p>
<ul>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>Component-driven architecture</li>
<li>React hooks and lifecycle</li>
<li>TypeScript</li>
<li>State management solutions (Redux, Context API, Zustand, etc.)</li>
<li>SSR/SSG concepts</li>
</ul>
<p><strong>AEM & CMS expertise</strong><br>
Strong practical experience integrating frontend solutions within AEM environments. Experience with:</p>
<ul>
<li>AEM SPA editor</li>
<li>AEM as a Cloud Service</li>
<li>Clientlibs optimization</li>
<li>Editable templates</li>
<li>Content authoring workflows</li>
</ul>
<p>Understanding of enterprise CMS constraints and scalable authorable component strategies.</p>
<p><strong>Design systems & UI engineering</strong><br>
Experience building and maintaining scalable design systems and component libraries. Strong ability to convert Figma designs into production-ready interfaces with high visual accuracy. Familiarity with Tailwind CSS or utility-first styling approaches is a plus. Strong understanding of frontend animations and interaction design.</p>
<p><strong>Tooling & workflow</strong><br>
Strong proficiency with:</p>
<ul>
<li>Git workflows</li>
<li>npm/Yarn</li>
<li>Webpack/Vite</li>
<li>Browser developer tools</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>JIRA</li>
<li>CI/CD pipelines</li>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
</ul>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong expertise in:</p>
<ul>
<li>Core Web Vitals optimization</li>
<li>Frontend performance auditing</li>
<li>WCAG 2.1 AA compliance</li>
<li>Technical SEO fundamentals</li>
<li>Semantic HTML and metadata optimization</li>
</ul>
<p><strong>Testing & quality assurance</strong><br>
Experience with:</p>
<ul>
<li>Jest</li>
<li>React Testing Library</li>
<li>Cypress or Playwright</li>
<li>Understanding of unit, integration, and E2E testing strategies</li>
</ul>
<h4>Nice to have</h4>
<p>Experience with headless CMS architectures and GraphQL APIs. Experience with:</p>
<ul>
<li>Contentful</li>
<li>Sitecore</li>
<li>Storyblok</li>
<li>Optimizely</li>
</ul>
<p>Familiarity with Adobe Analytics, Adobe Target, or Tealium. Experience supporting multilingual and Arabic/RTL websites. Exposure to microfrontend architecture is a plus.</p>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Strong communication and stakeholder management skills</li>
<li>Ability to manage priorities and deliver high-quality work under deadlines</li>
<li>Strong attention to detail and commitment to frontend excellence</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel general managers, sales leaders, franchisees and owners.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong><br>
A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<h4>Core work activities</h4>
<p><strong>Managing revenue management projects and strategy</strong></p>
<ul>
<li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li>
<li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li>
<li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with sales and marketing for business opportunities and aims to increase profitability of the organization.</li>
<li>Manages room authorizations, rates and restrictions.</li>
<li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li>
<li>Prepares budgets for transient, group and catering.</li>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li>
<li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Promotes and protects brand integrity and positioning.</li>
<li>Participates in quarterly regional reviews.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li>
<li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li>
</ul>
<p><strong>Analyzing and reporting revenue management data</strong></p>
<ul>
<li>Actively participates in the weekly and long range forecasts.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li>
<li>Prepares revenue and profit opportunity analysis.</li>
<li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages internal and external key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to standard operating procedures.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li>
<li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba.<br>
Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<h4>Core work activities</h4>
<h4>Managing revenue management projects and strategy</h4>
<ul>
<li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li>
<li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li>
<li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.</li>
<li>Manages room authorizations, rates and restrictions.</li>
<li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li>
<li>Prepares budgets for transient, group and catering.</li>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li>
<li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Promotes and protects brand integrity and positioning.</li>
<li>Participates in quarterly regional reviews.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li>
<li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li>
</ul>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Actively participates in the weekly and long range forecasts.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li>
<li>Prepares revenue and profit opportunity analysis.</li>
<li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages internal and external key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li>
</ul>
<h4>Managing and conducting human resources activities</h4>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to Standard Operating Procedures.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li>
<li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99896<p>The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance.</p><br><p>The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution.</p><br><p>They leverage CRM systems to automate workflows and flag exceptions within established guidelines.<br><b>Key Responsibilities</b><br><i>Execute End to End Renewal Motions</i><br>• Independently execute full renewal workflows for assigned accounts.<br><i>Close Renewals</i><br>• Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance.<br><i>Drive and Close Seat Expansions</i><br>• Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal.<br><i>Monitor Auto Renewal Status</i><br>• Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines.<br><i>Customer Procurement Interaction</i><br>• Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks.<br><b>Skills & Competencies</b><br>• <i>Organizational & Time Management:</i> Manages multiple renewal cycles independently, with moderate guidance.<br>• <i>Customer First Mindset: </i>Identifies and addresses customer needs to drive satisfaction.<br>• <i>Communication: </i>Engages customers using clear, effective communication to secure renewals.<br>•<i> Negotiation: </i>Applies basic negotiation techniques to achieve mutual agreement on renewals.<br>• <i>CRM & Workflow Systems: </i>Utilizes CRM systems to automate workflows and flag exceptions.<br><b>ATU (Account Team Unit) Collaboration</b><br>• <i>Expansion Qualification:</i> Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance.<br>• <i>Customer Success Collaboration: </i>Provides light touch coordination with Customer Success Managers to support retention and adoption.<br>• <i>Partner Engagement:</i> Supports partners where applicable, following general instructions.<br>• <i>Share Insights:</i> Communicates churn risks, blockers, and missed upsell signals across teams and geographies.<br>• <i>Feedback Loop:</i> Provides feedback on product experiences and packaging based on customer insights.<br><b>Required Qualifications</b><br>• 2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.<br>• Experience managing renewal cycles or recurring revenue motions.<br>• Strong communication skills with the ability to influence customer decisions.<br>• Foundational negotiation skills with the ability to secure renewals or basic expansions.<br>• Ability to manage multiple concurrent workflows and adhere to renewal timelines.<br>• Proficiency using CRM systems and basic workflow automation.<br><b>Preferred Qualifications</b><br>• Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.<br>• Familiarity with procurement processes or vendor customer negotiation cycles.<br>• Exposure to partner led or channel supported sales motions.<br>• Experience identifying churn risks or upsell signals through customer conversations or data.<br>• Working knowledge of forecasting renewals or using dashboards for revenue tracking.<br>• Experience coordinating across sales, customer success, and partner teams.</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>
<p><b>Position Title: Project Officer (Protezione) / Protection Project Officer</b></p><p><b>Duty Station(s): Amman - Jordan</b></p><p>Period: 12 months</p><p>Monthly Gross Range salary: 2.496-2.750 Euro</p><p>Tipo di contratto / Contract: Contratto di collaborazione / Contract of Collaboration</p><p>Donor: AICS (Italian Agency for Development Cooperation)</p><p>Closing date of the vacancy: 31/07/2026 (evaluation on a rolling basis)</p><p>Line Manager: Relevant Program Desk Officer</p><p>Coordination: Head of Programs HQ; CR Jordan Syria; Jordan Desk Officers (program and Admin)</p><p>Project brief: The project is funded by the Italian Cooperation Agency (AICS) . The project seeks to promote the protection of the most vulnerable groups among refugees and host communities in the governorates of Zarqa, Amman, Mafraq, and Irbid in Jordan, through an integrated framework of protection, assistance, empowerment, and social inclusion, with a focus on women, girls, children, and persons with disabilities. The activities planned will address protection needs at the individual, group, and community levels, providing support and opportunities for economic empowerment, while working to strengthen the protection capacities of local communities. Through a collaborative and integrated approach, the partners will strive to generate positive and lasting impacts, while seeking to alleviate the immediate effects of the ongoing emergency, ensuring the safety and fundamental rights of vulnerable populations, preventing violence, abuse, and discrimination, and strengthening communities capacity to recognize and respond to protection needs.</p><p>Organization setting : the appointed Project Officer will report to the Program, Protection and Administrative Desk Officers for matters related to the day-to-day management of his/her tasks, and to the Country Representative for legal and security issues.</p><p>Key Duties and Responsibilities:</p><p>Project Cycle Management</p><ul><li>Oversee the on-site execution of project planning, implementation, and monitoring activities, ensuring they comply with the procedures of UPP and donor guidelines.</li><li>Lead coordination and maintain regular updates on Project Cycle Management (PCM) tools</li><li>Supervising and reviewing the monitoring and evaluation plan (MEAL), activities, tools, and results.</li><li>Support implementing partners in preparing periodic technical reports on project progress, administrative management, and impact assessment, in accordance with UPP program tools and donor guidelines.</li><li>Supervise, train and mentor project staff, in coordination with technical teams to deliver prevention and response activities.</li><li>Devise and execute capacity building project plans including managing technical expert/trainers and local staff in coordination with CR, Protection Desk and technical specialists.</li><li>In coordination with implementing partners, prepare project financial reports, with support from the local Finance Officer and administrative HQ office in Rome.</li><li>Oversee the implementation of project visibility and communication activities, in liaison with the communications office in Rome and with donor structures in the field.</li><li>Carrying out regular field visits to supervise the implementation of the activities.</li><li>Lead on the preparation of possible project modification requests to the donor.</li><li>Maintain regular coordination with the Consortium focal points and with the Italian Agency for Development Cooperation.</li><li>Lead field efforts in the development of proposals, budgets, and concept notes in coordination with HQ Desk Officers.</li><li>Contribute to the formulation of the national strategy for the respective area of intervention.</li><li>Ensure UPP Code of Conduct, Policies and guidelines are applied to UPP ETS, partners and contractors including Prevention of Sexual Exploitation and Abuse (PSEA) and Child Safeguarding, Anti-Fraud and Corruption.</li><li>Supervising the correct implementation of UPP and partners project FRCM and safeguarding as well as maintaining up to date risks and programme adaptations in line with do no harm principle in coordination with MEAL and Protection teams.</li></ul><p>Financial and Administrative management</p><ul><li>Manage project financial resources in line with UPP procedures, donor requirements, and approved budgets, coordinating with Admin to ensure timely fund availability and supporting technical staff on financial matters.</li><li>Ensure timely procurement of goods and services for project activities, coordinating with the Logistics department to guarantee compliance with internal and donor procurement rules.</li><li>Contributing in the selection of local or international staff to deploy in the project, in coordination with HR Department and in line with the procedures provided by UPP HR Manual.</li><li>Managing project staff according to UPP Staff Handbook and coordinating staff movements.</li><li>Managing partnerships in line with MoU and UPP CR and HQ guidance and Policies.</li><li>Support activities to secure co-financing and ensure the long-term sustainability of Un Ponte Per ETS's mission in Jordan, including complementary project actions.</li></ul><p>Reporting</p><ul><li>Ensuring complete and accurate quarterly, interim and final reports are submitted timely according to donor s requirements. If needed, write further periodic reports for internal and external use.</li><li>Overseeing financial reporting in a timely and accurate manner in coordination with the Admin department.</li><li>Guaranteeing quality reporting from partners is timely and accurate.</li><li>Ensuring that the overall relevant project documentation (legal, financial, HR, MEAL, etc.) is compliant with UPP standards, up to date, accurate, well stored and organized, available, and easy to consult at any time.</li></ul><p>Coordination</p><ul><li>Maintain consistent coordination with partners, contractors, and stakeholders via regular meetings, field visits, and active information sharing.</li><li>Ensure continuous, accurate, and collaborative communication across operational, technical (i.e. Protection), and HQ teams, guaranteeing timely availability of information on project progress, critical events, bottlenecks, and financial updates.</li><li>Participation in coordination meetings and relevant clusters and working groups of interest concerning the project s activities.</li><li><br></li><li>.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree (Political Science/International Relations; International Cooperation and Development; Social Sciences, Africa, Asian, or Arab Studies; Economics/Development Economics; Law/International Law, or related fields).</li><li>At least 3 years since graduation.</li><li>At least 2 years of experience in similar roles at other Italian or international NGOs.</li><li>At least 1 year of work experience in managing emergency projects in developing countries or other countries potentially eligible for such interventions.</li><li>Proven communication and behavioral skills to work directly with affected communities and local partners;</li><li>Experience in the administrative and accounting management of projects.</li><li>Excellent knowledge of project cycle management.</li><li>Knowledge of the guidelines of major funding agencies (MAECI, EU, AICS, UN, etc.).</li><li>English language proficiency at least at CEFR level B2; Italian language proficiency at least at CEFR level B2.</li><li>Excellent knowledge of computer software (Word, Excel, PowerPoint, Outlook)</li><li>UPP requires criminal background check certificate (released max 3 months before the date of job offer) to confirm a job offer. We are aware that in some countries the release of criminal background certificate by the competent authorities might require several weeks. However, UPP runs selections to deploy staff in emergency programs and time-lapse between job offer and field deployment is often very short. Thus, we kindly ask all candidates to get prepared on time and be able to submit their certificate promptly in case of success in the selection.</li><li>Proven experience and knowledge of protection programs</li><li>Previous experience working in tight coordination with local CSOs</li><li>Previous experience in the Jordanian context or Syrian refugee crisis context</li><li>A fluent level of Arabic</li><li>Ability to solve problems and proactivity</li><li>Excellent reactivity and flexibility in all circumstances</li><li>Regional and cultural knowledge and sensitivity</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99671<p><i>The ATL operates within Autodesk’s Sales Evolution framework, partnering closely with Account Executives (AE/AR) to drive pipeline progression, deal velocity, and long-term customer value.</i></p><br><p><i>Success in this role is measured by the ability to prioritise effectively, orchestrate technical engagements at scale, influence deal outcomes, and drive repeatable, high-impact technical strategies across accounts.</i></p><br><p><u><b><span>Main Responsibilities:</span></b></u></p><br><p><b><span>Technical Strategy & Account Alignment:</span></b></p><br><ul><li><p>Own the technical strategy across assigned territory accounts</p><br></li><li><p>Align Autodesk solutions to customer business outcomes, challenges, and priorities</p><br></li><li><p>Translate discovery insights into clear technical approaches and engagement plans</p><br></li><li><p>Balance depth vs. scale-ensuring the right level of technical investment per opportunity</p><br></li></ul><p><b><span>Opportunity Orchestration & Execution:</span></b></p><br><ul><li><p>Act as the central coordination point for all technical engagement within opportunities</p><br></li><li><p>Determine which technical specialists (TSS/partners) to engage, when, and at what depth</p><br></li><li><p>Guide opportunity progression through structured technical validation and alignment</p><br></li><li><p>Ensure consistency in messaging, approach, and solution positioning across engagements</p><br></li></ul><p><b><span>Discovery Leadership & Value Framing:</span></b></p><br><ul><li><p>Lead or shape discovery for strategic and high-impact opportunities</p><br></li><li><p>Ensure discovery connects customer pain points to measurable business outcomes</p><br></li><li><p>Leverage tools such as Value Management Platform (VMP) and Customer Outcome Proposals (COP) to articulate ROI and solution value</p><br></li><li><p>Elevate conversations from product to workflow, platform, and business transformation</p><br></li></ul><p><b><span>Commercial & Deal Support:</span></b></p><br><ul><li><p>Partner with AE/AR to shape deal strategy and technical win themes</p><br></li><li><p>Identify expansion, cross-sell, and upsell opportunities through technical insight</p><br></li><li><p>Support deal progression through clarity, risk mitigation, and stakeholder alignment</p><br></li><li><p>Contribute to forecast confidence through structured technical qualification</p><br></li></ul><p><b><span>Customer Engagement & Executive Influence:</span></b></p><br><ul><li><p>Engage with customer stakeholders across technical and business levels</p><br></li><li><p>Act as a trusted advisor for digital transformation, platform adoption, and workflow optimisation</p><br></li><li><p>Influence customer decision-making through structured, outcome-driven conversations</p><br></li><li><p>Support executive-level discussions for strategic accounts where required</p><br></li></ul><p><b><span>Technical Leadership & Enablement:</span></b></p><br><ul><li><p>Provide direction and guidance to Technical Specialists (TSS) and partners</p><br></li><li><p>Drive consistency through reuse of proven patterns, playbooks, and assets</p><br></li><li><p>Enable sellers and partners with clear technical narratives and engagement approaches</p><br></li><li><p>Mentor team members and contribute to capability uplift across the region</p><br></li></ul><p><b><span>Regional Execution & Operating Model Adoption:</span></b></p><br><ul><li><p>Champion the AE/AR → ATL → TSS engagement model</p><br></li><li><p>Drive adoption of structured workflows, discovery approaches, and technical standards</p><br></li><li><p>Capture and share learnings to improve repeatability and scalability</p><br></li><li><p>Provide feedback to leadership on gaps, opportunities, and field insights</p><br></li><li><p>Contribute to the ongoing success and cohesion of the regional Technical Sales team</p><br></li></ul><p><u><b><span>Minimum Qualifications:</span></b></u></p><br><ul><li><p><b>7-10+ years of experience in technical sales, solution consulting, or similar customer-facing roles</b></p><br></li><li><p><b>Strong understanding of AEC workflows across design, coordination, and construction</b></p><br></li><li><p><b>Familiarity with Autodesk ecosystem including:</b></p><br><ul><li><p><b>Revit, Navisworks, Civil 3D</b></p><br></li><li><p><b>Autodesk Construction Cloud (Docs, Build, BIM Collaborate Pro)</b></p><br></li><li><p><b>Autodesk Platform Services (APS / Forge)</b></p><br></li></ul></li><li><p>Experience positioning integrated, end-to-end workflows and platform strategies</p><br></li><li><p>Strong ability to connect technical solutions to business outcomes</p><br></li><li><p>Demonstrated ability to coordinate and influence cross-functional teams</p><br></li><li><p>Strong communication, stakeholder management, and strategic thinking skills</p><br></li></ul><p><u><b><span>Preferred Qualifications:</span></b></u></p><br><ul><li><p>Experience operating in an orchestration or overlay technical role</p><br></li><li><p>Familiarity with value-selling methodologies and ROI-based positioning</p><br></li><li><p>Experience working in hybrid (direct + partner-led) sales environments</p><br></li><li><p>Exposure to enterprise customers and digital transformation initiatives</p><br></li><li><p>Experience mentoring or leading technical teams</p><br></li></ul><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b> - About REACH and IMPACT :</b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p> </p><p><b>-Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><br></p><p><b>-ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers. </p><p><b> </b></p><p><b>-Location: </b>Amman, Jordan.</p><p><b> </b></p><p> -<b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Cash, Markets and Economics Livelihoods Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>This includes leading on research design, training of field staff, coordination of data collection and cleaning, analysis of key findings, production of information products (factsheets, dashboards, etc.), and dissemination of information to key humanitarian response actors and partners.</p><p>Past experience working on needs assessments, research or analysis in the humanitarian system as well as experience with managing and processing large datasets (including in Microsoft Excel) is required. Excellent English skills are a must. Experience with capacity building and Kobo Toolbox is preferred. Any additional statistical analysis software (eg. R) or data visualisation skills (eg. Power BI) are an asset but not required. The ideal candidate has excellent communication and organisational skills, and has a professional and proactive attitude.</p><p><br></p><p><b>Objectives:</b></p><p> </p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Assessments may include analysis of cash assistance programmes, market assessments or economic livelihood assessments.</p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p> </p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant. </p><p><b> Duties and Responsibilities</b></p><p> </p><p><b><u>Key Research Activities</u></b></p><p> </p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p> </p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p> </p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p> </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p> </p><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p> </p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p><p><br></p><p><br></p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS:</b></p><p><b><u>Requirements</u></b></p><p>- University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p> </p><p><b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Result of Service Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.</p><p>Work Location UN ESCWA/ Remotely Expected duration 6 months</p><p><b>Duties and Responsibilities</b></p><p>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural persistent misconceptions about productivity and cost and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries including youth and persons with disabilities to the labour market. In response, ESCWA is implementing the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan. The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity.</p><p>Objective ESCWA seeks to hire an individual contractor to support the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan, contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships.</p><p>Duties and Responsibilities:</p><p>The individual contractor is requested to:</p><p>General Project Support</p><ul><li>Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues.</li><li>Draft and respond to routine correspondence and communications.</li><li>Compile, organize, and edit information for reports, work plans, presentations, and other project documents.</li><li>Proofread and edit texts for accuracy, clarity, and adherence to standards.</li><li>Prepare presentation and communication materials using appropriate technology and software.</li></ul><p>Josour Platform and Skills Development</p><ul><li>Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support.</li><li>Support awareness raising campaigns to increase enrollment of users, including persons with disabilities.</li><li>Support the mapping and engagement of potential partners across Arab countries.</li><li>Support in the collection and analysis of data on training participation, platform usage, and employment outcomes.</li><li>Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities.</li><li>Coordinate with partners and stakeholders on matters related to the Josour s national chapters.</li><li>Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs</li><li>Perform other related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field.</li><li>Eight years of progressively responsive experience in general office support or related area is required.</li><li>Experience working in similar development projects is desirable.</li><li>Background/familiarity with e-platforms management is desirable.</li><li>Previous UN Experience is desirable.</li><li>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required.</li><li>Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets & Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><br></p><p><b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p><br></p><p><b>Duties and Responsibilities</b></p><p><br></p><p><b><u>Key Research Activities</u></b></p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues. </p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><ul><li>University undergraduate degree or 2+ years relevant experience;</li><li>Experience conducting research/assessments or working with data (academic research experience included);</li><li>Fluency in English, excellent communication and writing skills;</li></ul><p><b><u>Desired</u></b></p><ul><li>Technical skills in any of the following:</li><li>Strong Excel skills;</li><li>Previous experience with mobile data collection (ODK, ONA, KoBo);</li><li>Good understanding of research methods (including sampling frameworks);</li><li>Experience with cleaning and analysing datasets required;</li><li>Knowledge of the Adobe Suite, particularly InDesign an asset</li><li>Good understanding of research methods (including sampling frameworks);</li><li>Experience on dashboards (Power BI, Shiny) an asset;</li><li>Experience working in/on humanitarian or development contexts;</li><li>Experience with external engagement and/or partner coordination;</li><li>Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</li><li>Ability to operate independently in a cross-cultural environment requiring flexibility.</li></ul><p><br></p><p><b>Early applications are strongly encouraged, as applications will be reviewed on a rolling basis</b></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Action Against Hunger (ACF)</b> Action Against Hunger is a leading humanitarian and development agency working to combat the causes of hunger and malnutrition in over 46 countries worldwide. Eleven years into the Syrian conflict, more than 1.3 million Syrians have sought refuge in Jordan. This influx of refugees has strained Jordan's economy and resources, with Syrians often accepting worse working conditions and lower compensation than Jordanians and taking on low-skill, informal jobs in sectors such as in manufacturing, construction and agriculture. In 2022, Jordan had a 23% unemployment rate. For Syrian refugees, unemployment rates are significantly worse with 80% of Syrian refugees unemployed in 2021, up from 50% and 65% in 2019 and 2020. </p><p>Action Against Hunger has been operational in Jordan since 2014, delivering livelihoods, social protection WASH and MHPSS programming in Irbid, Zarqa, Mafraq, and Madaba governorates. Through its livelihoods and social protection program, ACF aims to improve the livelihoods status of Syrian refugees and vulnerable Jordanians through decent and sustainable employment opportunities; strengthening sustainable livelihoods and value chains and enhancing the capacity of local actors to promote economic opportunities and improve working conditions. So far, ACF has reached over 6,000 beneficiaries through its social protection and livelihood activities in 2022. Action Against Hunger is also an active member of the Livelihoods, Basic Needs, Food Security and Durable Solutions Working Groups; Graduation Approach and Vocational Training Taskforces; and Common Cash Facility Steering Committee.</p><p><b>ACF</b> is looking for its program in Jordan for<b> Water, Sanitation, and Hygiene (WASH) Project Assistant.</b></p><p><b>Main place of work:</b> Madaba Governorate - Waleh Dam</p><p><b>Position Overview: </b>The Project Assistant will play a key role in supporting the implementation of infrastructure and watershed management projects focused on erosion control, water retention structures, and Cash-for-Work (CfW) activities. Under the supervision of the Field Supervisor and Project Manager, the Project Assistant will support technical activities, community engagement, and field monitoring while ensuring compliance with engineering, safety, and environmental standards. The role will also involve coordinating with stakeholders, supporting data collection, and ensuring smooth communication between project teams and the local community.</p><p><b>Responsibilities:</b></p><p><br></p><p><b>1) Cash for Work (CfW) Supervision and Work safety </b></p><p>· Monitor the participation and performance of CfW workers, ensuring fair work distribution and compliance with contract terms.</p><p>· Support in the follow-up and communication with the beneficiaries, contacting the beneficiaries and collecting the required documents.</p><p>· Support in the contracting process.</p><p>· Responsible for the archiving of the beneficiary lists and cash for worker files and documents with Action Against Hunger and cooperatives.</p><p>· Support to provide the documentation needed for social security registration and work permit application, and support in the process when needed.</p><p>· Ensure coherence of collected information</p><p>· Participate in the technical survey data collection in support of the MEAL team if needed</p><p>· Ensure workers are properly trained on OSH standards, including correct use of PPE and safe construction practices.</p><p>· Address and report any on-site safety concerns, ensuring accident prevention measures in place.</p><p>· Coordinate with the administration team to track attendance, payments, and work hours for CfW beneficiaries</p><p>· Support the grievance and feedback mechanism for CfW workers, ensuring their concerns are addressed professionally and in accordance with humanitarian principles.</p><p>· Participate in the organization of the training (training venues, refreshments, training materials, etc.)</p><p>· Participate in the distribution of the protective equipment to beneficiaries</p><p><br></p><p><b>2) Provide technical support in the field </b></p><p>· Check technical designs and drawings . </p><p>· Assist in supervising gabion structures construction and other physical interventions, ensuring adhere to technical specifications, environmental safeguards, and quality control measures. </p><p>· Oversee the day-to-day progress of construction sites, identifying potential delays or quality concern and reporting to the Field Supervisor and Project Manager. </p><p>· Ensure Cash for Work (CfW) workers follow approved construction techniques, proper use of materials, and OSH standards. </p><p>· Maintain on-site presence, assisting with troubleshooting construction challenges, adjusting implementation plans as needed (in coordination with the field supervisor) and ensuring smooth workflow</p><p>· Document work progress, material usage, and structural integrity, and share report with the project team</p><p>· Oversee quality control for the material on site . </p><p>· Assists in preparation and implementation of the Project. </p><p>· Apply the standard processes, practices, and procedures on technical assignments as well as making sure that all of the workers are following the safety procedures . </p><p>· Receive the concerns of the cash for workers related to the work site/safety and transfer them to the Field supervisor.</p><p>· Any other duties as agreed with the supervisor. </p><p><br></p><p><b>3) Stakeholder Coordination and Community Engagement</b></p><p>· Upon Field supervisor delegation, provide the required explanations and updates on Action Against Hunger implementations and objectives and activities to the local communities</p><p>· Serve as a bridge between the project team and the local communities, ensuring transparency, inclusivity, and alignment with local priorities. </p><p>· Support community awareness-raising and engagement activities related to sedimentation control, water management, and flood mitigation, encouraging local participation in sustainability efforts. </p><p>· Work closely with local municipalities, CBOS, and water authorities to ensure smooth collaboration and proper documentation of construction activities. </p><p>· Represent the project at community meetings, providing updates on activities, addressing inquiries, and building trust with stakeholders.</p><p><br></p><p><b>4) Data Collection, Documentation and Reporting</b></p><p>· Assist in technical data collection for CfW and project activities </p><p>· Document on-site challenges, lessons learned, and best practices, ensuring detailed records for reporting and future programming. </p><p>· Support MEAL team in conducting surveys, assessments, and evaluations to measure the project impact</p><p>· Contribute to weekly and monthly progress reports, summarizing CfW participation, construction updates, and field observations.</p><p><br></p><p><b>5) Logistics, Procurement, and Resource Management </b></p><p>· Assist in tracking construction materials, tools, and equipment, ensuring proper use and accountability. </p><p>· Support the procurement team by verifying material specification, coordinating deliveries, and ensuring availability of essential resources at work sites </p><p>· Ensure proper storage and handling of materials to prevent waste and damage</p><p>· Report any logistical challenges or shortages that may impact project timelines.</p><p><br></p><p><b>6) General responsibilities in terms of reporting, representation and communication</b></p><p>· Participate actively in project kick off preparations and arrangements and deliver project brief to the targeted community;</p><p>· Proactively suggest process improvement to enhance the efficiency of program processes</p><p>· Perform other job-related tasks as requested by the supervisor.</p><p><br></p><p><b>7) Ensure adherence to Action against Hunger requirements</b></p><p>· Commit and comply with the organization's Internal Regulations, Code of Conduct, Gender Equality and Diversity standards, as well as key ACF policies, including but not limited to Safeguarding and Fraud Prevention policies.</p><p>· Support on the promotion and implementation of ACF policies through daily activities and team management.</p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Skills</b></p><p><b>General Skills:</b></p><ul><li>Ability to use engineering software such as Autocad 3D</li><li>Good organizational skill</li><li>Previous experience in humanitarian INGO would be a plus</li><li>Excellent communication and interpersonal skills</li><li>Good team spirit.</li><li>Good knowledge of the intervention area, local customs and languages</li><li>Ability to adapt to different audience</li><li>Ability to Facilitate capacity building activities and to communicate with utmost respect and compassion</li><li>Ability to handle complaints and to negotiate and address conflicts</li><li>Proven knowledge of computerized systems ( Microsoft office )</li><li>Capacity to adapt communication based on targeted audience</li></ul><p><b>Education: </b>Bachelor in Civil engineering, Hydrology, Water Resources Management, environmental engineering or related disciplines</p><p><b>Type of professional experience requested</b>:</p><ul><li>A minimum of 1 year of experience in the WASH department, hard components (Water infrastructure, soil erosion and flood mitigation control measures, sanitation facilities, and wastewater disposal system).</li><li>Familiar with designing and supervising sediment control structures, erosion mitigation interventions and hydrological engineering solutions.</li><li>Experience managing CfW interventions, labor-intensive programs, and cash-based assistance scheme.</li><li>Occupational Health and Safety (OHS) Certificate is a plus.</li><li>Action Against Hunger experience a plus but not mandatory. </li></ul><p><b>Language level: </b>Arabic essential, English intermediate level</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h4 ><strong > </strong><strong >Re-advertisement</strong><strong > / Deputy General Coordinator in charge of support services</strong></h4>
<h4 ><strong > </strong><strong >Amman, Jordan</strong></h4>
<div class="ltr description_div" >
<p ><strong><span >Job Description and Requirements </span></strong></p>
<p >The Deputy General Coordinator in charge of support services oversees the overall strategy and compliance, through the management of Logistics, Human Resources (HR) and Finance departments in the MdM Palestine mission.</p>
<p >S/He ensures the alignment of his/her support departments with MdM donors’, national authorities’ strategies, frameworks, and procedures, along with relevant legislation. Under the line management of the General Coordinator, and the technical management of the Desk Manager, s/he works in close collaboration with the Deputy General Coordinator for in charge of programs, along with key other departments where relevant such as – but not limited to – Grants, Security-Safety-Access, MEAL.</p>
<p > </p>
<p >S/he can be temporarily appointed as acting General Coordinator where relevant.</p>
<ul >
<li ><strong >Hierarchical link:</strong> General Coordinator</li>
<li ><strong >Functional link:</strong> HQ Desk Manager</li>
<li ><strong >Team under his/her direct supervision</strong>:</li>
</ul>
<ul >
<li >1 Human Resource Coordinator</li>
<li >1 Logistics Coordinator</li>
<li >1 Finance Coordinator</li>
</ul>
<p > </p>
<ul >
<li ><strong >Close collaboration</strong>:
<ul >
<li ><strong >Mission level</strong>: Deputy General Coordinator in charge of programs; HARA Advisor; Grants team; MEAL Coordinator; Field Coordinators</li>
<li ><strong >HQ level</strong>: Logistics Referent; HR Referent; Finance Referent; Audit department; Legal department; IT department</li>
</ul>
</li>
</ul>
<ol >
<li ><strong >Support services leadership and strategic planning</strong></li>
</ol>
<ul >
<li >Provide strategic oversight and contribute to a clear support services vision, advising the General Coordinator and the coordination team accordingly.</li>
<li >Proactively contribute to the development of key mission documents, in close collaboration with HQ when needed.</li>
<li >Participate in the coordination of strategic planning exercises as a member of the Country Management Team and supports their translation into an annual action plan in accordance with MdM policies and guidelines.</li>
<li >Contribute to the development, regular review and operationalisation of contingency plans to ensure continuity of the humanitarian response.</li>
<li >Oversee support services planning in close collaboration with coordination and base teams.</li>
<li >Advise on arbitration and corrective measures to be taken in the event of dysfunctions and/or incidents.</li>
<li >Support program teams in understanding support-related constraints and identifying appropriate solutions.</li>
</ul>
<p > </p>
<ol >
<li value="2"><strong >Proposal development and reporting</strong></li>
</ol>
<ul >
<li >Contribute actively to key project cycle moments, including go/no-go decisions, kick-off meetings and other strategic coordination milestones.</li>
<li >Ensure timely involvement of support coordinators in proposal development, reporting processes and other external deliverables to donors and national authorities, leading when necessary.</li>
<li >Supervise the preparation by the support coordinators of all relevant analysis necessary to proposals development.</li>
<li >Contribute, as needed, to coordination with counterparts from other MdM operational chapters.</li>
<li >Support, together with the General Coordinator, the development of the mission’s donor portfolio, fundraising strategy and external representation efforts, as required.</li>
</ul>
<ol >
<li value="3"><strong >Support services’ management and quality</strong></li>
</ol>
<ul >
<li >Ensure quality and compliance of support services in line with MdM’s mandate, guiding principles, internal procedures, local legislation and donor requirements.</li>
<li >Lead the application of all administrative, contractual and legal obligations, mitigating organisational and legal risks.</li>
<li >Inform the General Coordinator in a timely manner of any significant challenges and proposes appropriate mitigation measures.</li>
<li >Ensure transparent and efficient management of mission resources, in close collaboration with the support coordinators and relevant HQ departments.</li>
<li >Develop and monitors key tools, KPIs and analyses to ensure effective oversight of support services and timely identification of discrepancies.</li>
<li >Ensure coherence and effective integration of all support components with program operations, in line with project cycle requirements and implementation timelines.</li>
<li >Contribute to institutional learning through the documentation and dissemination of lessons learned and best practices.</li>
<li >Ensure the support coordinators contribute to key project cycle moments (quarterly reviews, project close-outs, evaluations, partner reviews, etc.).</li>
<li >Contribute to institutional learning through the documentation and dissemination of lessons learned and best practices.</li>
<li >Lead the organization and follow-up of internal and external audits, ensuring corrective actions are implemented and internal control mechanisms are maintained.</li>
</ul>
<p > </p>
<ol >
<li value="4"><strong >Risk Prevention, Compliance and Anti-Corruption</strong></li>
</ol>
<ul >
<li >Ensure the implementation of resource control processes in the field, in close collaboration with the support coordinators and the field coordinators</li>
<li >Ensure that all employees are aware of the proper management of resources (knowledge of tools, compliance with procedures)</li>
<li >Ensure adequate segregation of duties and clarity of roles and responsibilities within the mission</li>
<li >Identify financial, compliance and corruption-related risks at mission and base level, alert the General Coordinator and proposes mitigation and corrective measures.</li>
<li >Ensure the implementation of MdM’s anti-corruption and anti-fraud policies.</li>
<li >Ensure audit recommendations related to fraud and compliance risks are properly followed up at mission level.</li>
<li >Support, when required, the investigation and follow-up of complaints, fraud or misconduct cases.</li>
</ul>
<p > </p>
<ol >
<li value="5"><strong >Team Management and capacity building</strong></li>
</ol>
<ul >
<li >Participate to the recruitment of staff under his/her direct and indirect supervision and ensure effective onboarding and performance follow-up.</li>
<li >Carry out appraisals as per MdM standard requirements and procedures</li>
<li >Provide day-to-day management and coaching to the support services team, including objective setting and performance monitoring.</li>
<li >Identifies capacity building needs and delivers trainings, refreshers and technical coaching as required.</li>
<li >Ensure effective coordination, communication and team dynamics within support services, taking appropriate action when challenges arise.</li>
<li >Supervise support coordinators and strengthens their capacity to provide quality support to field teams, ensuring access to relevant technical resources and HQ guidance.</li>
</ul>
<p > </p>
<ol >
<li value="6"><strong >Coordination and representation</strong></li>
</ol>
<ul >
<li >Coordinate regular support team meetings and ensures follow-up and implementation of related action plans.</li>
<li >Participate actively in MdM coordination mechanisms and ad hoc meetings as requested by the General Coordinator.</li>
<li >Strengthen internal communication and information sharing across bases, coordination and HQ, including contributions to the monthly SITREP.</li>
<li >Promote effective collaboration between support services and program teams (technical, MEAL, Grants and Operations), acting as a facilitator or mediator when needed.</li>
<li >Ensure appropriate participation of program and technical teams in relevant coordination platforms, including within consortium and partnership frameworks.</li>
<li >Support the General Coordinator in external representation, networking and engagement with authorities, partners and donors, including during field visits when required.</li>
</ul>
<p > </p>
<h2 ><em >This list of activities is not exhaustive and may change depending on the situation.</em></h2>
<p > </p>
<p ><strong >Conditions of the job:</strong></p>
<p >Based in Amman (Jordan), with regular field visits to Nablus, Jerusalem and Gaza upon security situation.</p>
<p > </p>
<p ><strong >CONTEXT:</strong></p>
<p >Médecins du Monde-France (MdM-F) is an international humanitarian organisation whose mission is to provide medical care for the most vulnerable populations, the world over, including France. It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek, at all times, to encourage close working relationships with populations in its care.</p>
<p ><strong >Palestine Context</strong></p>
<p >Médecins du Monde (MdM) operates across the Gaza Strip and the North West Bank, delivering essential medical and mental health services to conflict and occupation-affected populations despite severe access restrictions and an increasingly volatile security environment.</p>
<p > </p>
<p >The magnitude and severity of death, destruction and extreme deprivation in the Gaza Strip have generated profound human suffering and humanitarian needs. In the West Bank, demolitions, operations by Israeli forces, settler violence and movement restrictions continue to trigger displacement and drive a range of humanitarian needs. The erosion of community resilience mechanisms has further intensified needs across all sectors.</p>
<p >Amid these constraints, Médecins du Monde (MdM) maintains a flexible medical and mental health response. Despite growing access restrictions, evacuation orders, and a shrinking humanitarian space forcing suspension and permanent closure, MdM continued its direct service provision in 7 Primary Healthcare Centers over the past year.</p>
<p > </p>
<p >Since the Gaza ceasefire of October 2025, military escalation in the northern West Bank is expected to continue scaling-up and will led MdM to intensify its medical and mental health direct response while continuing to support the Palestinian health system despite severe and rampant access restrictions.</p>
<p > </p>
<p ><strong >MdM Network</strong></p>
<p >The MdM international network has 17 organizations (known as chapters). In Palestine, MdM Spain and MdM Switzerland implement in the WB and Gaza. MdM France works very closely with MdM Spain and MdM Switzerland.</p>
<p > </p>
<p ><strong >SKILLS REQUIRED:</strong></p>
<p ><strong >Education & Experience:</strong></p>
<ul >
<li >Master’s degree in one related field or project management</li>
<li >Support coordination profile, with experience in health projects.</li>
<li >At least 5 years’ experience in the humanitarian sector, including in complex contexts</li>
<li >At least 2 years of experience with a similar position</li>
<li >Experience with partnership</li>
<li >Experience in collaborating with authorities</li>
<li >Experience in multi-sectoral, regional and/or cofunded programming management</li>
<li >Experience/knowledge of the region is an asset</li>
</ul>
<p > </p>
<p ><strong >Skills:</strong></p>
<p ><strong >Technical/Managerial:</strong></p>
<ul >
<li >Strong leadership skills and a supportive management style (experience managing national and expatriate staff)</li>
<li >Analytical and strategic thinking</li>
<li >Solid theoretical and practical knowledge of project cycle management</li>
<li >Strong skills in simultaneously piloting legal, financial, logistic and HR components</li>
<li >Strong knowledge of the main institutional donors, the humanitarian architecture and other humanitarian actors</li>
<li >Ability to give a frame and guidance to his/her team and lead through very challenging obstacles</li>
<li >Strong coordination skills, with the ability to engage relevant stakeholders effectively</li>
<li >Strong remote management skills</li>
<li >Excellent training skills</li>
</ul>
<p > </p>
<p ><strong >Soft:</strong></p>
<ul >
<li >Strong decision-making skills and ability to adapt quickly to evolving contexts</li>
<li >Excellent organizational and planning skills, with the ability to manage priorities effectively</li>
<li >Proactive and solution-oriented approach, with proven problem-solving capacity</li>
<li >Excellent written and verbal communication skills, including the ability to synthesize complex information</li>
<li >Ability to delegate effectively and provide hands-on support when required</li>
<li >Strong ability to work under pressure and manage stress in demanding environments</li>
<li >Strong interpersonal and networking skills, with the ability to build constructive stakeholder relationships</li>
<li >Strong commitment to gender equality, human rights and humanitarian principles, demonstrating integrity and team spirit</li>
</ul>
<p > </p>
<p ><strong >IT</strong></p>
<ul >
<li >Excellent Microsoft Office skills (especially Excel)</li>
<li >Knowledge of accountancy software</li>
<li >Additional knowledge in IT solutions is an asset</li>
</ul>
<p > </p>
<p ><strong >Languages:</strong></p>
<ul >
<li >Fluency in English is mandatory (oral and written)</li>
<li >Fluency in Arabic and/or in French is an asset</li>
</ul>
<p ><strong >Employment conditions</strong></p>
<ul >
<li >Type of contract: CDDU </li>
<li >Duration: 12 months</li>
<li >Rhythm: full-time </li>
<li >Starting date: ASAP</li>
<li >Location: Amman, Jordan, with field visits depending on context evolution</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p> <b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Senior Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Senior Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets & Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Senior Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p> </p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Senior Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p> <b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p> <b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p>Duties and Responsibilities</p><p> <b><u>Key Research Activities</u></b></p><p> <b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p> <b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p> <b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p> <b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b> QUALIFICATIONS</b></p><p> <b><u>Requirements</u></b></p><p>- University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p> <b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>- Ability to operate independently in a cross-cultural environment requiring flexibility.</p><p><br></p><p><b>CVs will be reviewed on a rolling basis. Please note that the opening of this vacancy does not constitute an obligation to fill the position</b></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.<br>CANDIDATE PROFILE <br>Education and Experience<br>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.<br>CORE WORK ACTIVITIES<br>Managing Revenue Management Projects and Strategy <br>• Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>• Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>• Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>• Manages room authorizations, rates and restrictions.<br>• Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.<br>• Prepares budgets for transient, group and catering.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Serves as a demand expert for team members, GMs, and regional stakeholders<br>• Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Promotes and protects brand integrity and positioning.<br>• Participates in quarterly regional reviews.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>• Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>• Actively participates in the weekly and long range forecasts.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>• Prepares revenue and profit opportunity analysis.<br>• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists with account diagnostics process and validates conclusions.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning<br>Building Successful Relationships<br>• Develops and manages internal and external key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.<br>• Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>