Software Tester Jobs - Amman Jordan
1095 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The SOC team leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p>
<h4>Responsibilities:</h4>
<p><strong>SOC operations management</strong><br>
Lead daily SOC operations across all monitoring and response activities.<br>
Ensure continuous 24x7 monitoring coverage and effective shift management.<br>
Oversee incident handling, escalation, and investigation activities.<br>
Ensure adherence to customer SLAs and operational procedures.<br>
Monitor SOC performance and service quality metrics.</p>
<p><strong>Incident management & escalation</strong><br>
Act as the primary escalation point for high-severity security incidents.<br>
Coordinate incident response activities across technical teams and stakeholders.<br>
Support containment, investigation, eradication, and recovery efforts.<br>
Review incident reports and ensure quality of investigation outputs.<br>
Participate in major incident and crisis management activities.</p>
<p><strong>Team leadership & development</strong><br>
Lead, mentor, and develop SOC analysts across all levels.<br>
Conduct performance reviews, coaching sessions, and knowledge transfer initiatives.<br>
Support recruitment, onboarding, and training activities.</p>
<p><strong>Threat detection & operational improvement</strong><br>
Drive continuous improvement of monitoring and detection capabilities.<br>
Review and approve use cases, correlation rules, dashboards, and operational procedures.<br>
Identify gaps in detection coverage and operational effectiveness.<br>
Support SOC maturity and service enhancement initiatives.</p>
<p><strong>Governance, reporting & stakeholder management</strong><br>
Prepare operational reports and service reviews.<br>
Participate in customer meetings and security governance discussions.<br>
Ensure compliance with internal security policies, regulatory obligations, and NCSC licensing requirements.<br>
Maintain operational documentation, procedures, and playbooks.</p>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in cybersecurity, information security, computer science, information technology, engineering, or a related field.<br>
Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience.<br>
Previous experience leading security operations teams.<br>
Strong experience with SIEM platforms, threat detection, incident response, and security operations management.<br>
Experience within MSSP environments is highly preferred.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The digital forensics team leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards.</p>
<p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards.</p>
<h4>Responsibilities</h4>
<p><strong>Forensic investigation leadership</strong></p>
<ul>
<li>Lead complex digital forensic investigations involving cybersecurity incidents, data breaches, insider threats, fraud investigations, intellectual property theft, and regulatory investigations</li>
<li>Direct evidence acquisition and analysis activities</li>
<li>Review and validate forensic findings and conclusions</li>
<li>Ensure investigations follow approved forensic methodologies and standards</li>
</ul>
<p><strong>Technical oversight & quality assurance</strong></p>
<ul>
<li>Provide technical leadership and guidance to digital forensics analysts</li>
<li>Review forensic reports and evidence documentation</li>
<li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility</li>
<li>Approve investigation methodologies and evidence collection approaches</li>
<li>Support expert witness and legal support activities where required</li>
</ul>
<p><strong>Incident response & security investigation support</strong></p>
<ul>
<li>Support major incident investigations and breach response activities</li>
<li>Coordinate forensic activities during ransomware incidents, data compromise events, and advanced threat investigations</li>
<li>Assist with attribution analysis and attack reconstruction activities</li>
</ul>
<p><strong>Program development & continuous improvement</strong></p>
<ul>
<li>Develop and maintain forensic procedures, evidence handling standards, investigation methodologies, and quality assurance frameworks</li>
<li>Evaluate emerging forensic technologies and techniques</li>
<li>Drive service maturity and operational excellence initiatives</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field</li>
<li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations</li>
<li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another certification in the same field approved by the NCSC</li>
<li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways)</li>
<li>Proven ability to lead forensic engagements and produce defensible reports</li>
<li>Experience supporting legal proceedings or regulatory investigations is preferable</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The digital forensics team leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards.</p>
<p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards.</p>
<h4>Responsibilities</h4>
<p><strong>Forensic investigation leadership</strong></p>
<ul>
<li>Lead complex digital forensic investigations involving cybersecurity incidents, data breaches, insider threats, fraud investigations, intellectual property theft, and regulatory investigations</li>
<li>Direct evidence acquisition and analysis activities</li>
<li>Review and validate forensic findings and conclusions</li>
<li>Ensure investigations follow approved forensic methodologies and standards</li>
</ul>
<p><strong>Technical oversight & quality assurance</strong></p>
<ul>
<li>Provide technical leadership and guidance to digital forensics analysts</li>
<li>Review forensic reports and evidence documentation</li>
<li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility</li>
<li>Approve investigation methodologies and evidence collection approaches</li>
<li>Support expert witness and legal support activities where required</li>
</ul>
<p><strong>Incident response & security investigation support</strong></p>
<ul>
<li>Support major incident investigations and breach response activities</li>
<li>Coordinate forensic activities during ransomware incidents, data compromise events, and advanced threat investigations</li>
<li>Assist with attribution analysis and attack reconstruction activities</li>
</ul>
<p><strong>Program development & continuous improvement</strong></p>
<ul>
<li>Develop and maintain forensic procedures, evidence handling standards, investigation methodologies, and quality assurance frameworks</li>
<li>Evaluate emerging forensic technologies and techniques</li>
<li>Drive service maturity and operational excellence initiatives</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field</li>
<li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations</li>
<li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another certification in the same field approved by the NCSC</li>
<li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways)</li>
<li>Proven ability to lead forensic engagements and produce defensible reports</li>
<li>Experience supporting legal proceedings or regulatory investigations is preferable</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Role : This full-time role reports directly to the EMEA Accounting Manager. This is very much a hands on role supporting the EMEA and US business with responsibilities including: GL Accounting, Monthly closing and Trial balance accounts analysis experience Project related invoicing and analysis Collections management Reconciliation with the bank statements Accounts payable and Account Receivable accounting Liaising with managerial staff and other colleagues Multicurrency accounting Intercompany accounting and reporting NOTE: The above is intended as a general non-exhaustive description of an Acuative position as of the date written. It does not prescribe or restrict the duties and responsibilities that may be assigned or reassigned to this position at any time.</p><p>Education and Skills required : BA in Finance/ Accounting Minimum 3 5 years relevant excessive experience in accounting Experience of working in a multinational company advantageous Experience of multi-currency accounting and reporting on international businesses is a must Should be able to work and manage to agreed deadlines Good Microsoft Excel skills, and experience of Microsoft Word Experience in using Microsoft D365 desirable for this role but not essential Willing to learn new tasks relevant to the role as instructed by accounting manager Supervise accounting tasks to be processed efficiently and accurately Ability to improve your accounting team to improve their skills and knowledge Working with the accounting manager to enhance and improve efficient productivity Honesty and discretion, reliable with a strong team spirit Team-working skills as you will be working with teams in USA, KSA and UK Good English and Arabic language skills needed</p><p>This is a great opportunity to join a company that is seeking to grow rapidly across the EMEA region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA in Finance/ Accounting</li><li>Minimum 3 5 years relevant excessive experience in accounting</li><li>Experience of working in a multinational company advantageous</li><li>Experience of multi-currency accounting and reporting on international businesses is a must</li><li>Should be able to work and manage to agreed deadlines</li><li>Good Microsoft Excel skills, and experience of Microsoft Word</li><li>Experience in using Microsoft D365 desirable for this role but not essential</li><li>Willing to learn new tasks relevant to the role as instructed by accounting manager</li><li>Supervise accounting tasks to be processed efficiently and accurately</li><li>Ability to improve your accounting team to improve their skills and knowledge</li><li>Working with the accounting manager to enhance and improve efficient productivity</li><li>Honesty and discretion, reliable with a strong team spirit</li><li>Team-working skills as you will be working with teams in USA, KSA and UK</li><li>Good English and Arabic language skills needed</li></ul><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced IT Governance Security & Resilience to join our team and play a key role in strengthening the Bank's IT governance, cybersecurity, and operational resilience capabilities. In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices. Key Responsibilities Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure. Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001 , NIST Cybersecurity Framework (NIST CSF) , COBIT , and applicable banking regulations. Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines. Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the Bank's governance and change management processes. Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices. Monitor the Bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps. Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities. Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures. Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees. Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions. Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field. Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience , preferably within the banking or financial services sector. Strong knowledge of ISO 27001 , NIST CSF , COBIT , IT risk management, business continuity, disaster recovery, and regulatory compliance. Excellent analytical, communication, stakeholder management, and reporting skills. Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</p><p></p></section>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p>
<h4>Responsibilities:</h4>
<p><strong>Security monitoring & incident investigation</strong></p>
<ul>
<li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li>
<li>Validate security events and determine scope, impact, severity, and business risk.</li>
<li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li>
<li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li>
<li>Support incident containment, eradication, and recovery activities.</li>
<li>Escalate incidents requiring specialized investigation or incident response support.</li>
</ul>
<p><strong>Threat detection & threat hunting</strong></p>
<ul>
<li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li>
<li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li>
<li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li>
<li>Identify opportunities to improve detection coverage across monitored environments.</li>
</ul>
<p><strong>SIEM & detection engineering</strong></p>
<ul>
<li>Develop, tune, and optimize SIEM use cases and correlation rules.</li>
<li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li>
<li>Reduce false positives through tuning and rule optimization.</li>
<li>Support onboarding and integration of new log sources.</li>
</ul>
<p><strong>Incident management & reporting</strong></p>
<ul>
<li>Maintain detailed incident records and investigation documentation.</li>
<li>Prepare technical analysis and incident reports.</li>
<li>Support operational metrics, reporting, and service reviews.</li>
<li>Ensure incident handling activities comply with established procedures and SLAs.</li>
</ul>
<p><strong>Technical leadership & knowledge transfer</strong></p>
<ul>
<li>Provide guidance and mentoring to L1 SOC Analysts.</li>
<li>Support analyst development through coaching and technical knowledge sharing.</li>
<li>Participate in continuous improvement initiatives and SOC maturity programs.</li>
<li>Contribute to process, playbook, and procedure development.</li>
</ul>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li>
<li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p>
<h4>Responsibilities:</h4>
<p><strong>Security monitoring & incident investigation</strong></p>
<ul>
<li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li>
<li>Validate security events and determine scope, impact, severity, and business risk.</li>
<li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li>
<li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li>
<li>Support incident containment, eradication, and recovery activities.</li>
<li>Escalate incidents requiring specialized investigation or incident response support.</li>
</ul>
<p><strong>Threat detection & threat hunting</strong></p>
<ul>
<li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li>
<li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li>
<li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li>
<li>Identify opportunities to improve detection coverage across monitored environments.</li>
</ul>
<p><strong>SIEM & detection engineering</strong></p>
<ul>
<li>Develop, tune, and optimize SIEM use cases and correlation rules.</li>
<li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li>
<li>Reduce false positives through tuning and rule optimization.</li>
<li>Support onboarding and integration of new log sources.</li>
</ul>
<p><strong>Incident management & reporting</strong></p>
<ul>
<li>Maintain detailed incident records and investigation documentation.</li>
<li>Prepare technical analysis and incident reports.</li>
<li>Support operational metrics, reporting, and service reviews.</li>
<li>Ensure incident handling activities comply with established procedures and SLAs.</li>
</ul>
<p><strong>Technical leadership & knowledge transfer</strong></p>
<ul>
<li>Provide guidance and mentoring to L1 SOC Analysts.</li>
<li>Support analyst development through coaching and technical knowledge sharing.</li>
<li>Participate in continuous improvement initiatives and SOC maturity programs.</li>
<li>Contribute to process, playbook, and procedure development.</li>
</ul>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li>
<li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Acuative : Acuative is a global leader in telecommunications solutions, delivering managed lifecycle services and cutting-edge technologies like Managed Services and Full Stack Observability to enterprises in retail, financial services, and public sectors. With over 40 years of expertise and a presence across multiple continents, we demystify complex technologies to empower our clients. We are seeking a talented Marketing and Sales Specialist to join our Amman office, driving lead generation for our business in the US and Middle East. Job Summary : The Marketing and Sales Specialist, based in Amman, Jordan, will be pivotal in generating high-quality leads to fuel Acuative s growth in the US and Middle East markets. This role involves leveraging ZoomInfo and LinkedIn Navigator for prospecting, matching and validating data, executing targeted email campaigns, managing leads in Salesforce, and creating new sales opportunities. The ideal candidate will also be proficient in using AI tools to accelerate content creation, build sales lead lists, develop social media content, and construct comprehensive 12-month marketing plans. If you re a strategic, tech-savvy professional passionate about telecom solutions, join us to make a global impact!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li><li>2+ years of experience in marketing, sales, or lead generation roles, ideally in telecom or technology sectors.</li><li>Proven success using ZoomInfo and LinkedIn Navigator for prospecting and lead identification.</li><li>Hands-on experience with Salesforce for CRM management and reporting.</li><li>Demonstrated ability to execute effective email marketing campaigns (experience with tools like HubSpot, Marketo, or Mailchimp a plus).</li><li>Demonstrated experience using AI tools and prompt engineering to generate marketing documents, sales lead lists, social media content, and multi-channel marketing plans.</li><li>Proficiency with AI platforms (e.g., ChatGPT, Claude, Gemini, or equivalent) and the ability to write effective prompts that produce accurate, on-brand outputs.</li><li>Skilled in using LinkedIn Navigator to build and engage prospect networks, particularly in the US and Middle East markets.</li><li>Strong analytical skills for matching and validating lead data with precision.</li><li>Excellent written communication skills for crafting compelling, region-specific content across email, social media, and marketing documents.</li><li>Proficiency in Salesforce, ZoomInfo, LinkedIn Navigator, and email marketing platforms.</li><li>Ability to develop and execute a 12-month marketing plan using AI-assisted research and planning tools.</li><li>Ability to manage multiple priorities in a fast-paced, cross-regional environment.</li><li>Familiarity with B2B sales processes and lead qualification frameworks.</li><li>Knowledge of telecommunications technologies.</li><li>Experience supporting business in the US and Middle East, with fluency in Arabic and English.</li><li>Familiarity with AI content governance practices to ensure accuracy and brand compliance in AI-generated outputs.</li><li>Experience planning and executing B2B events, trade shows, or webinars, including familiarity with webinar platforms such as Zoom Webinars, GoToWebinar, ON24, or similar tools.</li></ul><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Data Analysis Specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p><p>Responsibilities:</p><ul><li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li><li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li><li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li><li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li><li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li><li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li><li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li><li>Incorporate core data management competencies, including data governance, data security and data quality</li><li>Develop, implement, and maintain change control and testing processes for modifications to data models.</li><li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Data Science, Data Analytics, Computer Science, Information Systems or relevant field. At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel Hands-on relational, dimensional, and analytical project experience Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</p><p>Skills:</p><p>Soft Skills: Communication and Stakeholder Engagement Facilitation Creative thinking Problem solving Collaboration and teamwork Relationship management Storytelling Influencing Presentation Excellent English language verbal and written communication.</p><p>Data & Analytics Skills (highly proficient in): Analytics and modelling concepts and methodologies Strong technical documentation Visualization skills Data management Data architecture AI Data governance (good understanding of the concepts, methods and techniques used): Business Understanding Strategic Data Management Regulatory Compliance Change management</p><p>Other skills : Project management capabilities Business case development Programming languages like SQL, Python, R Analytics and business intelligence tools like Microsoft Power BI Data modelling Version control</p><p></p></section>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p> <br> </p>
<p><b>RESPONSIBILITIES:</b></p>
<p> <br> <br> </p>
<p>The Monitoring, Evaluation, Research and Learning (MERL) Officer will provide leadership on MERL activities and ensure quality oversight in order to meet project obligations and donor requirements. The MERL Officer is expected to provide technical expertise to ensure efficient, effective and timely planning and execution of the various project MERL processes and activities. Specifically, the MERL Officer is responsible for the following:</p>
<ul>
<li>Develop and regularly update the MERL Plan, in line with GAC s Results-Based Management (RBM) principles, as well as organisational requirements;</li>
<li>Ensure that all MERL-related tasks (such as planning, coordination of monitoring and data collection activities, training of staff, etc.) are effectively carried out in accordance with the project s MERL plan;</li>
<li>With the support of the Global MERL team and of other TAs (technical advisors), contribute to the development of the learning agenda for the project and to the identification of learning partners as appropriate; </li>
<li>Promote the active participation of partners and stakeholders in country in all phases of the development and implementation of the MERL plan (from the design of the MERL plan itself and its tools, to the data collection exercises; from data analysis, to the dissemination and use of findings), providing support and capacity building as necessary and appropriate;</li>
<li>Support WUSC (and partner) team, and implementing partners to plan for and execute MERL-related activities; </li>
<li>Develop and regularly update all MERL tools and systems (including the Performance Management Framework) linked to key indicators for the purpose of informing program activities and reporting to the donor, and supporting continuous evidence-based learning and adaptive management in the process;</li>
<li>Provide high quality technical support on planning, development and implementation of the MERL plan to project staff and partner staff; and</li>
<li>Ensure regular communication and coordination with regard to the collection and exchange of MERL-related information with project staff and key stakeholders, as well as with WUSC (and partner) global team.<br> <br> <br> <br> </li>
</ul>
<p>MERL Tools Design and Quality Assurance:</p>
<p> <br> <br> </p>
<ul>
<li>Develop and periodically review monitoring tools for routine tracking of activities and collecting of program data;</li>
<li>Provide technical support and capacity building as needed to ensure project tools are being used effectively by project and partners staff and that the collected data are used for learning and adaptive management, as well as for planning and reporting to the donor and other external audiences;</li>
<li>Ensure that tools in use meet the needs of the project and that staff have the capacity to utilise them effectively for reporting and monitoring of progress;</li>
<li>Identify training needs of staff working on the project and recommend actions for improving MERL capacity;</li>
<li>Ensure that data collected are reliable, accurate and complete to the extent possible in the project context; and</li>
<li>Apply a continuous improvement approach toward all data collection processes.<br> <br> <br> <br> </li>
</ul>
<p> Data Collection:</p>
<p> <br> <br> </p>
<ul>
<li>Ensure that MERL activities are completed in a timely manner to contribute to high quality evidence-based learning, planning and reporting;</li>
<li>Oversee on-going data collection processes, analyses and validation for project evaluation and learning purposes;</li>
<li>Identify monitoring needs based on program implementation and collect data that effectively inform on-going progress;</li>
<li>Ensure that accurate and complete MERL-related files and databases are set up, maintained and updated;</li>
<li>Support qualitative data collection for the purposes of documentation and dissemination of lessons learned, case studies and stories of change; and;</li>
<li>Support planning, logistics and coordination of WUSC (and partner) staff and project consultants or technical assistance visits as required.<br> <br> <br> <br> </li>
</ul>
<p> Reporting:</p>
<p> <br> <br> </p>
<ul>
<li>Ensure timely and regular MERL data are shared with project colleagues to feed into reporting cycles in an efficient and timely manner, in accordance with organisational and donor s standards;</li>
<li>Strengthen and harmonise data collection processes across project partners, including standardising tools, templates, and reporting timelines to improve data consistency, quality, and efficiency;</li>
<li>Ensure that regular updates on project MERL processes are communicated and shared with project staff across all partner organisations as well as with key stakeholders;</li>
<li>Maintain and regularly update the PROUD and take lead in the compilation of high quality and evidence-based donor reports;</li>
<li>Respond to requests for information from WUSC (and partner) staff, project partners, and WUSC Senior Management; and</li>
<li>Undertake any other tasks assigned by the line supervisor.<br> <br> <br> <br> </li>
</ul>
<p><b>QUALIFICATIONS & EXPERIENCE:</b><br> <br> </p>
<ul>
<li>A minimum of 4-6 years of experience in the field of monitoring and evaluation of development programs;</li>
<li>Experience working with international development partners, international non-governmental organizations and donors, ideally with Global Affairs Canada (formerly known as DFATD or CIDA);</li>
<li>Experience with RBM concepts and principles is required;</li>
<li>Experience in both quantitative and qualitative methods and tools for data collection and analysis is required;</li>
<li>Experience working with ethnically diverse communities and with projects implementing gender mainstreaming strategies; </li>
<li>Experience with open source data collection tools and data management softwares (preferred); </li>
<li>Understanding of climate adaptation and/or agro-forestry programs (preferred);</li>
<li>Experience supporting multi-country and multi-language programs (preferred);</li>
<li>Adherence to the Gender Equality approach and the values of social inclusion</li>
</ul>
<p> <br> </p>
<p>Education<br> </p>
<p> <br> </p>
<p> - B.A./M.A. in Monitoring & Evaluation, Statistics, Economics, Social Sciences, Public Administration, International Development, Research Methods, or a related field, or equivalent mix of education and experience</p>
<p> <br> <br> </p>
<p>Language/s:</p>
<p> <br> <br> </p>
<ul>
<li>Demonstrated high level written and verbal communication skills in English/Arabic </li>
</ul>
<p><br></p></div></section>
Confidential
Jordan - Amman
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with:
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Contact Builder</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with:
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Contact Builder</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the Role</h4>
<p>As a senior bilingual copywriter, you’ll serve as the brand’s voice and creative compass. You will be responsible for shaping and maintaining the consistency of Jeeny’s communications across the Jordanian and Saudi markets, ensuring every word reflects our brand identity and purpose.</p>
<p>This role requires a strategic and creative thinker who can develop compelling bilingual content across multiple platforms, while collaborating closely with cross-functional teams to bring campaigns and brand initiatives to life.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Define and uphold Jeeny’s tone of voice across all content and communication channels.</li>
<li>Lead the ideation and development of campaign messaging and creative concepts.</li>
<li>Review, edit, and mentor other writers to maintain quality, consistency, and strong storytelling standards.</li>
<li>Collaborate closely with brand, marketing, and design teams to ensure alignment across all customer touchpoints.</li>
<li>Write localized, engaging, and trend-relevant content tailored to audiences in Jordan and KSA.</li>
<li>Ensure all content aligns with Jeeny’s brand strategy, objectives, and regional market trends.</li>
<li>Create compelling ad copy for digital campaigns, including headlines, descriptions, and calls-to-action optimized for engagement and performance.</li>
<li>Develop and refine content for both passenger and driver applications to improve user experience, engagement, and clarity.</li>
<li>Write and update website content to ensure relevance, clarity, SEO alignment, and consistency with Jeeny’s tone of voice.</li>
<li>Create well-researched blog entries that strengthen Jeeny’s digital presence and brand authority.</li>
<li>Draft professional press releases and long-form articles in both English and Arabic, ensuring accuracy, relevance, and impact.</li>
<li>Utilize AI-powered tools to support ideation, content research, language refinement, and workflow efficiency, while ensuring all outputs are strategically reviewed, edited, and aligned with Jeeny’s tone of voice and quality standards.</li>
<li>Stay up to date with emerging content trends, platform behaviors, audience insights, and AI developments to continuously optimize creative output and efficiency.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in languages, translation, marketing, communications, journalism, or a related field.</li>
<li>5+ years of experience in copywriting, content writing, or creative communications, preferably within marketing, advertising, or digital environments.</li>
<li>Proven experience developing creative strategies and managing content projects end-to-end.</li>
<li>Proficiency in both English and Arabic, including Modern Standard Arabic and the Saudi dialect.</li>
<li>Strong conceptual thinking, creativity, and storytelling abilities.</li>
<li>Excellent command of language, grammar, tone adaptation, and attention to detail.</li>
<li>Ability to manage multiple priorities and deliver high-quality work under tight deadlines.</li>
<li>Experience writing across multiple formats including social media, campaigns, digital ads, blogs, websites, press releases, and product/app content.</li>
<li>Understanding of digital marketing, audience engagement, and content performance best practices.</li>
<li>Experience using AI-assisted writing and research tools to enhance productivity while maintaining originality, brand consistency, and editorial quality.</li>
</ul>
<h4>Benefits</h4>
<h4>Why Join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Shape the voice and storytelling of a growing regional brand.</li>
<li>Work on impactful campaigns and creative initiatives across multiple markets.</li>
<li>Collaborate with cross-functional teams in a dynamic and fast-paced environment.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>