Swift Jobs in Jordan
1047 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p><b>REQUIRED QUALIFICATIONS</b></p>
<p>License or Certification: State or Regional Massage License</p></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Accountable for the quality, authenticity, consistency, and production of the Lebanese cuisine. Exhibits culinary expertise by personally performing tasks while leading the staff and managing all food-related functions. Coordinates menus, purchasing, staffing, and food preparation to deliver an authentic Lebanese dining experience. Works with the team to improve guest and employee satisfaction while maintaining the operating budget. Ensures sanitation, hygiene, and food quality standards are consistently achieved. Develops and trains the culinary team to enhance performance and results.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</strong> </p>
<p> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</p>
<p> Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</p>
<p> Maintains food preparation handling and correct storage standards.</p>
<p> Recognizes superior quality products, presentations and flavor.</p>
<p> Plans and manages food quantities and plating requirements for the restaurant.</p>
<p> Communications production needs to key personnel.</p>
<p> Assists in developing daily and seasonal menu items for the restaurant.</p>
<p> Ensures compliance with all applicable laws and regulations regulations.</p>
<p> Follows proper handling and right temperature of all food products.</p>
<p> Estimates daily restaurant production needs.</p>
<p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p>
<p> Checks the quality of raw and cooked food products to ensure that standards are met.</p>
<p> Determines how food should be presented and creates decorative food displays.</p>
<p> </p>
<p> <strong>Leading Kitchen Team</strong> </p>
<p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Leads shift teams while personally preparing food items and executing requests based on required specifications.</p>
<p> Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serving as a role model to demonstrate appropriate behaviors.</p>
<p> Ensuring and maintaining the productivity level of employees.</p>
<p> Ensures employees are cross-trained to support successful daily operations.</p>
<p> Ensures employees understand expectations and parameters.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> </p>
<p> <strong>Establishing and Maintaining Restaurant Kitchen Goals</strong> </p>
<p> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</p>
<p> Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</p>
<p> Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p>
<p> Effectively investigates, reports and follows-up on employee accidents.</p>
<p> Knows and implements company safety standards.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Sets a positive example for guest relations.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Handles guest problems and complaints.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities </strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</p>
<p> Manages employee progressive discipline procedures.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> Uses all available on the job training tools for employees.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p>
<p> </p>
<p><br></p></div></section>
<p><h4>Position summary</h4>
<p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change.</p>
<p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’</p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The SOC Analyst - Tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH s Managed Security Operations Center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p><p>Responsibilities:</p><ul><li><strong>Security Monitoring & Event Analysis</strong></li><ul><li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li><li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, Endpoint Detection & Response (EDR) tools, Firewalls, Email security gateways, Web security solutions and Cloud security platforms</li><li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li><li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li><li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li></ul><li><strong>Incident Triage & Escalation</strong></li><ul><li>Perform first-level analysis and triage of security alerts and events.</li><li>Create and manage incident tickets within approved incident management platforms.</li><li>Categorize incidents based on Severity, Impact, Urgency and Threat classification</li><li>Escalate validated incidents to SOC Analyst - Tier 2 teams in accordance with approved escalation procedures.</li><li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li><li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li></ul><li><strong>SIEM Operations & Security Monitoring</strong></li><ul><li>Utilize SIEM platforms to Monitor security events, Review alerts, Execute predefined searches and queries, Support basic investigations</li><li>Support operational activities including Alert validation, Monitoring dashboard review, Log analysis and Security event correlation</li><li>Assist with identifying false positives and escalating tuning recommendations where required.</li><li>Support the overall effectiveness and reliability of monitoring operations.</li></ul><li><strong>Documentation & Reporting</strong></li><ul><li>Maintain accurate records of investigations, observations, and escalation activities.</li><li>Document security incidents and monitoring activities in accordance with operational procedures.</li><li>Participate in shift handovers and ensure continuity of investigations between teams.</li><li>Support operational reporting and SOC performance metrics activities.</li></ul><li><strong>Governance, Compliance & Operational Excellence</strong></li><ul><li>Follow approved SOC procedures, playbooks, and operational standards.</li><li>Ensure compliance with Internal security policies, Customer contractual obligations and NCSC Jordan licensing requirements</li><li>Handle customer information with strict confidentiality and professionalism.</li><li>Participate in training, simulation exercises, and continuous improvement initiatives.</li><li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li></ul></ul><p>Our Culture & Code of Conduct:</p><p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma from a recognised institution.</p><p>At least 6 months of practical cybersecurity experience.</p><p>At least one valid NCSC-approved SOC certification like (CSA,GSOC,GCIA),CTIA, Blue Team Level 1, or Cisco CyberOps Associate) or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</p><p>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</p><p>Foundational networking and operating-system knowledge is preferable.</p><p>Prior internship or junior SOC experience is preferable.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</li><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li><li>Actively share ideas, opinions and suggestions in daily shift briefings</li><li>Ensure all kitchen Colleagues are aware of standards and expectations</li><li>Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback</li><li>Continually strive to improve food preparation and presentations</li><li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li><li>Have full knowledge of all menu items, daily features and promotions</li><li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li><li>Follow kitchen policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous experience in the Culinary field required</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</li><li>Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards</li><li>Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef</li><li>Ensure all kitchen Colleagues are aware of standards and expectations</li><li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li><li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li><li>Have full knowledge of all menu items, daily features and promotions</li><li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li><li>Follow kitchen policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous experience in the Culinary field required</li><li>Journeyman’s papers or international equivalent required</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> </div>
<p>Consistently offer a professional, friendly greeting and engaging service Understand the Server s tasks in the outlet Understand shift end reports in the outlet and the POS system Assist guests regarding food and beverage menu items in an informative and helpful way Have knowledge of all menu items, garnishes, contents and preparation methods Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous service experience an asset</li><li>Previous Point of Sale System experience an asset</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Architecture & design</h4>
<p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br>
Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br>
Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p>
<h4>System analysis & migration</h4>
<p>Analyze existing interfaces and protocols to design migration pathways.<br>
Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br>
Oversee migration execution, providing design authority and support to teams.</p>
<h4>Stakeholder collaboration</h4>
<p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br>
Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br>
Lead design reviews and technical workshops to align teams on integration architecture decisions.</p>
<h4>Governance & quality assurance</h4>
<p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br>
Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br>
Maintain design documentation, interface specifications, and operational run-books.</p>
<h4>Technical expertise</h4>
<p><strong>Core ESB platform</strong><br>
Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br>
Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p>
<p><strong>Banking systems & applications</strong><br>
Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br>
Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br>
Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p>
<p><strong>Integration technologies</strong></p>
<ul>
<li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li>
<li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li>
<li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li>
<li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li>
</ul>
<p><strong>Infrastructure & operations</strong></p>
<ul>
<li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li>
<li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br>
IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br>
10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br>
Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br>
Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br>
Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Architecture & design</h4>
<p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br>
Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br>
Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p>
<h4>System analysis & migration</h4>
<p>Analyze existing interfaces and protocols to design migration pathways.<br>
Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br>
Oversee migration execution, providing design authority and support to teams.</p>
<h4>Stakeholder collaboration</h4>
<p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br>
Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br>
Lead design reviews and technical workshops to align teams on integration architecture decisions.</p>
<h4>Governance & quality assurance</h4>
<p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br>
Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br>
Maintain design documentation, interface specifications, and operational run-books.</p>
<h4>Technical expertise</h4>
<p><strong>Core ESB platform</strong><br>
Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br>
Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p>
<p><strong>Banking systems & applications</strong><br>
Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br>
Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br>
Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p>
<p><strong>Integration technologies</strong></p>
<ul>
<li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li>
<li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li>
<li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li>
<li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li>
</ul>
<p><strong>Infrastructure & operations</strong></p>
<ul>
<li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li>
<li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br>
IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br>
10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br>
Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br>
Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br>
Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>