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<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Recreational Services Associate is responsible for the day-to-day operational tasks of the Morale Welfare & Recreation (MWR) center operations, lounge/bar operations, learning resource center (LRC) operations, theater operations, marketing, media center operations, and information ticket and tours (ITT). Services provided include resale operations and alcohol sales, facility & equipment management and basic repair, special events, games, cultural tours and day trips, and other supporting activities as specified in the Performance Work Statement (PWS).</p><p>Responsible for performing all duties required for the operation of installation services. Duties include, but are not limited to, cashier, customer service, bartending, lounge support, basic maintenance and cleaning, inventory, stocking, basic technical equipment assistance, event setup and break down, tour & trips guide, etc. as specified in the Performance Work Statement.</p><p>Responsible for monitoring and performing escort duties for the LN workforce in accordance with 332 AEWI and AFCENTI 32-1002 and shall obtain an escort badge.</p><p>Provide excellent customer service and performs related tasks in all functional areas of recreational services.</p><p>Responsible for the maintenance and condition of the equipment in each facility.</p><p>Shall implement and maintain procedures for tracking and issuing CAC equipment to guests.</p><p>Shall provide complimentary snacks such as popcorn during hours of operation.</p><p>Shall perform alcohol sales and maintain accurate inventory in accordance with established AF, AFCENT and EFSS procedures.</p><p>Shall establish and maintain appropriate inventory levels and complete weekly inventory of all equipment and supplies.</p><p>Shall ensure bottled water is transported and stocked in clean refrigeration units for guests.</p><p>Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc.</p><p>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</p><p>Responsible for completing all assigned Vectrus and Government required training courses</p><p>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment, and tools).</p><p>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</p><p>Shall perform as supplemental personnel as needed for all Installation Service functional areas.</p><p>Performs other duties as assigned in accordance with contractual, functional, and mission requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have a high school diploma or equivalent</li><li>Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance. Clearance will be verified upon offer.</li><li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License, and International Driver s License.</li><li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li><li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li><li>Must be able to read, write, speak, and understand English fluently.</li><li>Must be able to pass MOD16 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li><li>Must have a Serve-Safe Alcohol Awareness certification if assigned to Lounge/Bartender work.</li><li>Must have CPR/AED/First Aid certification to work in any Fitness Center.</li><li>A minimum of one year of working in customer service with retail, hotel front desk operations and/or restaurant experience.</li><li>Prior Air Force experience in Services career field preferred.</li></ul>
<p>We envisage success in this role to include;</p><p>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</p><p>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</p><p>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</p><p>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</p><p>Display strong knowledge and understanding of the local labor market and requirements</p><p>Development of support materials such as New Joiner Packs and Standard Operating Procedures</p><p>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</p><p>Other responsibilities assigned by HR Leadership.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline.</p><p>A CIPD qualification or equivalent HR qualification would be an advantage.</p><p>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</p>
<p>We are seeking an experienced Project Manager Core Banking System to lead the delivery of a large-scale banking technology transformation program involving the implementation of a modern core banking platform. The role will oversee the planning, coordination, and execution of implementation activities across multiple workstreams including system configuration, integration, testing, and deployment. The successful candidate will collaborate with internal stakeholders, technology vendors, and implementation partners to ensure successful program delivery aligned with business objectives and governance standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Key Requirements</h2><ul><li>Minimum 14 years of experience</li><li>Proven experience delivering large-scale core banking system implementation projects</li><li>Experience managing end-to-end system implementation lifecycles , including planning, design, configuration, testing, and deployment</li><li>Strong knowledge of core banking architecture, modules, and banking operations</li><li>Familiarity with core banking implementation methodologies and Software Development Life Cycle (SDLC) frameworks</li><li>Experience managing project risks, issues, and change control</li><li>Experience ensuring projects meet scope, schedule, cost, and quality targets</li><li>Experience working with Agile, Waterfall, or hybrid project delivery approaches</li></ul><h2>Other Qualifications</h2><ul><li>Bachelor s degree in Information Technology, Computer Science, Business Administration, Finance, or a related field</li><li>Strong leadership and team management capabilities</li><li>Excellent stakeholder engagement and communication skills</li><li>Strong negotiation and vendor management abilities</li></ul>
<p><h4>Description</h4>
<p>At Syarah, we are transforming the car buying experience across the region through technology and innovation. Our platform offers customers a seamless end-to-end digital experience to purchase their next car with comfort, convenience, and peace of mind.</p>
<p>We are currently looking for a motivated and customer-focused sales officer – new car financing to join our growing team in Jordan.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Handle daily customer inquiries related to new car financing</li>
<li>Contact customers and collect financial and personal information</li>
<li>Conduct financial calculations and assess customer eligibility</li>
<li>Follow up with customers to collect all required documents</li>
<li>Coordinate with financing companies and banks to obtain approvals</li>
<li>Assist customers with signing financing contracts and approvals</li>
<li>Coordinate with internal departments to ensure smooth vehicle delivery</li>
<li>Prepare and maintain daily and monthly reports</li>
<li>Deliver excellent customer service and maintain strong follow-up communication</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, or a related field</li>
<li>Minimum 2 years of experience in sales or finance</li>
<li>Strong communication and customer service skills</li>
<li>Excellent follow-up and organizational abilities</li>
<li>Flexible and able to work in shifts</li>
<li>Experience in telesales is a plus</li>
<li>Previous experience in banks or financing companies is a plus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>At Syarah, we are transforming the car buying experience across the region through technology and innovation. Our platform offers customers a seamless end-to-end digital experience to purchase their next car with comfort, convenience, and peace of mind.</p>
<p>We are currently looking for a motivated and customer-focused sales officer – new car financing to join our growing team in Jordan.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Handle daily customer inquiries related to new car financing</li>
<li>Contact customers and collect financial and personal information</li>
<li>Conduct financial calculations and assess customer eligibility</li>
<li>Follow up with customers to collect all required documents</li>
<li>Coordinate with financing companies and banks to obtain approvals</li>
<li>Assist customers with signing financing contracts and approvals</li>
<li>Coordinate with internal departments to ensure smooth vehicle delivery</li>
<li>Prepare and maintain daily and monthly reports</li>
<li>Deliver excellent customer service and maintain strong follow-up communication</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, or a related field</li>
<li>Minimum 2 years of experience in sales or finance</li>
<li>Strong communication and customer service skills</li>
<li>Excellent follow-up and organizational abilities</li>
<li>Flexible and able to work in shifts</li>
<li>Experience in telesales is a plus</li>
<li>Previous experience in banks or financing companies is a plus</li>
</ul></p><p></p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
<p>WHAT YOU LL DO Incident Management Lead and govern the end-to-end Incident Management process, ensuring the rapid restoration of critical services while minimizing business and customer impact. Act as the senior escalation point for high-severity incidents, coordinating technical, operational, and business teams to drive timely resolution. Lead crisis management activities during service disruptions, providing clear communication and regular updates to executives, customers, and key stakeholders. Drive incident response governance, ensuring adherence to ITIL best practices, escalation procedures, and operational controls. Monitor and improve incident management KPIs, including service availability, resolution times, service restoration metrics, and customer impact. Lead post-incident reviews and root cause analysis to identify corrective actions and prevent recurrence. Collaborate with Network, Infrastructure, Data Center, Application Support, and Service Operations teams to strengthen service resilience and operational stability. Provide leadership during executive-level escalations, effectively managing communications with senior management and strategic customers. Drive continuous improvement initiatives to enhance incident response effectiveness, operational performance, and customer experience. Change Management: Lead and govern the end-to-end Change Management process, ensuring all infrastructure, network, application, and service changes are implemented in a controlled and risk-managed manner. Establish and maintain Change Management policies, standards, and governance frameworks in alignment with ITIL best practices. Chair Change Advisory Board (CAB) meetings, evaluating change risks, business impacts, dependencies, and implementation readiness. Ensure changes are assessed, approved, tested, and deployed with minimal disruption to business operations and customer services. Monitor change effectiveness through KPIs and reporting, including change success rates, failed changes, emergency changes, and change-related incidents. Partner with operational, engineering, and business teams to balance service stability, operational resilience, and business agility. Act as the senior escalation point for high-risk or business-critical changes, providing clear communication and decision-making support to senior stakeholders. Drive continuous improvement initiatives to enhance change governance, reduce operational risk, and improve service reliability across complex enterprise environments. Lead post-implementation reviews and ensure lessons learned are incorporated into future change planning and execution.</p><p><strong>Desired Candidate Profile</strong></p><p>ABOUT YOUR SKILLS Continuous Improvement & Digitalization: Demonstrated ability to use incident, change, SLA and KPI insights to simplify workflows, strengthen controls, automate repeatable activities and improve operational performance. Customer-Centric Thinking: Proven ability to make service decisions based on customer impact, business criticality and transparent communication, while balancing restoration speed, risk and long-term service quality. Self & Business Leadership: Strong executive presence, judgement and accountability, with the ability to remain composed during crises, set direction, influence decisions and lead teams through ambiguity and operational pressure. Advanced hands-on expertise in ITIL Service Management, with deep experience across Incident Management, Change Management, Problem Management, and Service Operations governance. Extensive experience leading large-scale operational environments, ensuring service stability, resilience, and continuous operational excellence. Strong leadership, influencing, and stakeholder management skills, with the ability to drive alignment and decision-making across cross-functional and geographically dispersed teams. Proven capability in Major Incident and Crisis Management, including leading the response to critical service disruptions and coordinating recovery efforts within complex enterprise environments. Demonstrated experience defining, monitoring, and improving Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to drive operational performance and customer satisfaction. Broad technical understanding of enterprise IT environments, including Network Operations, Infrastructure Services, Data Center Operations, and Application Support, enabling effective decision-making during service-impacting events. Experience acting as the senior escalation point for high-priority service issues, effectively managing communications and resolutions involving executive leadership, strategic customers, and business stakeholders. Strong analytical and problem-solving capabilities, with the ability to assess operational risks, identify improvement opportunities, and drive sustainable service enhancements. Proven track record of leading service management teams and fostering a culture of accountability, operational excellence, and continuous improvement. Experience managing major incidents and enterprise change across large customer accounts, third-party suppliers and geographically distributed operations. This role requires approximately 20% travel to support regional operations, strategic customers, and key service-management activities. At least 10 years of experience in incident management, change management experience, escalation manager and crisis management, or a related discipline. Bachelor's degree in, IT, Engineering or a related field, or equivalent relevant professional experience.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Telecom Wholesale Manager
<ul>
<li><span>Posting Date</span>: 08/09/2026</li> <li><span>Ref</span>: ITJOR63</li> <li><span>Position</span>: Telecom Wholesale Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Other</li> <li><span>Years of Experience</span> Minimum 6 years of relevant experience in telecommunications, with significant experience in wholesale, interconnect, roaming, or related commercial functions.</li>
<li> </li><li><span>Qualification</span>: Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field</li> <li><span>Salary</span>: 2000JD - 3000JD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Key Responsibilities:</strong>
<ul>
<li><strong>Strategic Roadmap & Revenue Ownership:</strong> Design and execute the long-term commercial strategy for all wholesale business streams to unlock new market share and maximize revenue growth.</li>
<li><strong>Carrier & Roaming Partnership Management:</strong> Direct international and local mobile operator agreements, overseeing end-to-end commercial cycles: contract negotiations, traffic routing, billing, settlements, and reporting.</li>
<li><strong>Infrastructure & Asset Monetization:</strong> Optimize and commercialize core telecom assets, including fiber connectivity for mobile sites, PoP (Points of Presence) leasing, and data center connectivity partnerships.</li>
<li><strong>Global Ecosystem Expansion:</strong> Cultivate strategic alliances with international carriers, ISPs, and telecom consortia to scale cross-border connectivity and international wholesale circuits.</li>
<li><strong>Product Line Management:</strong> Lead commercial initiatives for Bulk SMS services, interconnect traffic, and regional wholesale operations across Jordan.</li>
<li><strong>Financial Analysis & Feasibility:</strong> Conduct rigorous financial modeling, feasibility studies, and cost-structure evaluations for investments and business development ventures.</li>
<li><strong>Team Leadership:</strong> Coach, mentor, and evaluate a high-performing commercial team to foster operational excellence and professional growth.</li>
</ul>
<strong>Qualifications & Requirements:</strong>
<ul>
<li><strong>Industry Expertise:</strong> 6+ years of specialized experience in telecom wholesale, with demonstrated mastery over international carrier relationships, roaming, interconnect, and ISP ecosystems.</li>
<li><strong>Strategic Commercial Vision:</strong> Proven track record of spearheading high-growth commercial strategies, negotiating complex international telecom contracts, and driving bottom-line growth.</li>
<li><strong>Technical Asset Mastery:</strong> Hands-on commercial background involving fiber network expansion, data centers, PoPs, and subsea or terrestrial infrastructure projects.</li>
<li><strong>Financial Acumen:</strong> Strong expertise in wholesale settlement mechanics, billing frameworks, cost optimization, and investment feasibility modeling.</li>
<li><strong>Executive Leadership:</strong> Outstanding stakeholder management, negotiation prowess, and team leadership skills.</li>
<li><strong>Language Proficiency:</strong> Full professional fluency in both <strong>Arabic</strong> and <strong>English</strong>.</li>
<li><strong>Education:</strong> Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field.</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Product Manager – Senior Specialist is responsible for owning the strategy, roadmap, and outcomes for a key product area at Zain Cash.<br> The role focuses on understanding customer needs, market trends, competitive dynamics, and product performance to identify opportunities for growth, differentiation, and continuous improvement.<br> The role leads to the end-to-end product lifecycle, from customer discovery and problem definition through strategy, prioritization, delivery, launch, measurement, and optimization.<br> The Product Manager – Senior Specialist works closely with cross-functional teams and stakeholders to ensure that product initiatives deliver measurable customer and business value while remaining aligned with Zain Cash’s strategy, objectives, and regulatory requirements.<br> product initiatives.<br> Own and continuously evolve the product strategy, roadmap, and outcomes for the assigned product area, ensuring alignment with Zain Cash’s strategy and OKRs.<br> Develop a deep understanding of customer needs, behaviors, pain points, and evolving expectations through research, feedback, analytics, and product data.<br> Monitor the market and competitive landscape to identify emerging trends, customer expectations, threats, and opportunities.<br> Identify opportunities for product differentiation, growth, adoption, engagement, retention, revenue, and operation.<br> Define, monitor, and manage product KIs, using data and experimentation to validate assumptions, measure impact, and continuously improve product performance.<br> Build and prioritize an evidence-based product roadmap, balancing customer value, business impact, strategic priorities, regulatory requirements, risk, dependencies, and effort.<br> Lead the end-to-end product lifecycle, from discovery and problem definition through delivery, launch, measurement, and continuous optimization.<br> Lead complex and high-impact product initiatives involving multiple teams, systems, stakeholders, and dependencies.<br> Develop business cases for significant product investments, considering customer value, business impact, cost, risk, and feasibility.<br> Identify opportunities for innovation, automation, AI, and digital transformation that create meaningful customer or business value.<br> Work closely with relevant teams to ensure compliance with regulatory, legal, risk, and compliance requirements throughout the product lifecycle.<br> Build strong alignment and collaboration across Design, Engineering, Data, Commercial, Marketing, Operations, Customer Care, Compliance, Risk, and other relevant stakeholders.<br> Translate customer and business needs into clear product requirements, priorities, objectives, and measurable outcomes.<br> Manage product-related dependencies, risks, issues, and trade-offs and facilitate effective decision-making across stakeholders.<br> Communicate product strategy, roadmap, priorities, progress, and outcomes effectively to technical, business, and senior stakeholders.<br> Monitor product performance following launch and identify opportunities for optimization and continuous improvement.<br> Leverage AI tools in day-to-day Product Management activities, including research, analysis, documentation, ideation, and productivity.<br> Support and mentor less-experienced Product Managers and contribute to improving Product Management practices and standards across ZainCash.<br> Prepare regular product performance reports, dashboards, and management updates as required.<br> Perform other duties related to the job as assigned by the direct supervisor.<br> Qualifications and Education Requirements Bachelor’s degree in business administration, Technology, Engineering, Finance, Economics, Marketing, Information Systems, or a related field.<br> 5+ years of relevant Product Management experience, with demonstrated ownership of digital products or customer experience.<br> Proven experience leads complex product initiatives involving multiple teams, stakeholders, systems, and dependencies.<br> Demonstrated experience managing the full product lifecycle, from discovery and strategy through execution, launch, measurement, and continuous improvement.<br> Product Management, Agile, or Scrum certifications are an advantage but not mandatory.<br> Preferred Skills Strong product strategy, customer discovery, prioritization, and commercial thinking skills.<br> Strong data and analytical skills, including defining KPIs, analyzing customer behavior and funnels, and using insights to guide product decisions.<br> Hands-on experience with product analytics and data visualization tools such as Mix panel, Amplitude, Tableau, Power BI, or similar.<br> Strong understanding of market research, competitive intelligence, and product differentiation.<br> Strong understanding of digital products, customer journeys, and digital financial services.<br> Experience working in regulated or compliance-sensitive environments is preferred.<br> Excellent communication, stakeholder management, influencing, and presentation skills.<br> Strong problem-solving, strategic thinking, and decision-making capabilities.<br> Ability to operate effectively in environments involving ambiguity, complexity, and a high level of ownership.<br> Comfortable using AI tools to support research, analysis, ideation, documentation, and productivity.<br> Experience in fintech, financial services, payments, banking, or digital wallets is considered an advantage but is not mandatory.<br></span> </div>
<p><h4>Description</h4>
<p>Optimiza is seeking a skilled VOIP engineer with a focus on voice engineering to join our team. The successful candidate will be responsible for designing, implementing, and supporting voice network solutions, ensuring seamless communication and collaboration across the organization.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Install, configure, and maintain Cisco Unified Communications Manager (CUCM) and related UC applications (Unity Connection, IM&P, CER, UCCX).</li>
<li>Manage SIP trunks, dial plans, route patterns, translation rules, and call-routing logic.</li>
<li>Support and configure Cisco IP phones, softphones, and video endpoints.</li>
<li>Provide level 1–3 support for VoIP issues including call quality, registration failures, codec mismatches, and signaling problems.</li>
<li>Troubleshoot SIP, SCCP, RTP, QoS, and network-related voice issues using tools such as RTMT, Wireshark, and Cisco logs.</li>
<li>Monitor performance, resolve incidents, and perform root-cause analysis.</li>
<li>Work with network teams to ensure proper QoS markings, VLAN configurations, and bandwidth provisioning for voice traffic.</li>
<li>Validate end-to-end connectivity and ensure adherence to voice network best practices.</li>
<li>Configure and manage Cisco voice gateways (MGCP, H.323, SIP), CUBE, and PSTN connectivity.</li>
<li>Implement dial-peers, transcoding, conferencing resources, and survivability mechanisms (SRST).</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Telecommunication Engineering or any other relevant field.</li>
<li>1-3 years of experience in implementing Cisco VOIP solutions.</li>
<li>CCNP Collaboration preferred.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a skilled VOIP engineer with a focus on voice engineering to join our team. The successful candidate will be responsible for designing, implementing, and supporting voice network solutions, ensuring seamless communication and collaboration across the organization.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Install, configure, and maintain Cisco Unified Communications Manager (CUCM) and related UC applications (Unity Connection, IM&P, CER, UCCX).</li>
<li>Manage SIP trunks, dial plans, route patterns, translation rules, and call-routing logic.</li>
<li>Support and configure Cisco IP phones, softphones, and video endpoints.</li>
<li>Provide level 1–3 support for VoIP issues including call quality, registration failures, codec mismatches, and signaling problems.</li>
<li>Troubleshoot SIP, SCCP, RTP, QoS, and network-related voice issues using tools such as RTMT, Wireshark, and Cisco logs.</li>
<li>Monitor performance, resolve incidents, and perform root-cause analysis.</li>
<li>Work with network teams to ensure proper QoS markings, VLAN configurations, and bandwidth provisioning for voice traffic.</li>
<li>Validate end-to-end connectivity and ensure adherence to voice network best practices.</li>
<li>Configure and manage Cisco voice gateways (MGCP, H.323, SIP), CUBE, and PSTN connectivity.</li>
<li>Implement dial-peers, transcoding, conferencing resources, and survivability mechanisms (SRST).</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Telecommunication Engineering or any other relevant field.</li>
<li>1-3 years of experience in implementing Cisco VOIP solutions.</li>
<li>CCNP Collaboration preferred.</li>
</ul></p><p></p>
<p>Role Overview</p><p>We are seeking an experienced Freelance IT Finance & Controlling Consultant to support the Digital Finance & Governance team. The primary focus of this role is to provide hands-on support for IT budget planning, management reporting, month-end financial activities, and IT cost allocation/recharge processes. You will work remotely for a german company.</p><p> </p><p>The consultant will work closely with IT leadership, finance teams, and country organizations to ensure financial transparency, reporting accuracy, and efficient financial governance across the IT organization.</p><p>Key Responsibilities</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p><p>Skills</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p>
<p>About the Role: We're looking for a Senior Account Manager to own erad's top-up book end to end - from qualifying through disbursement - while leading retention on flagged accounts. You'll run a portfolio against a revenue and retention target and help shape erad's next cross-sell initiative.</p><p>What You'll Do:</p><ul><li>Develop and maintain a lightweight customer tiering model based on established policies and data.</li><li>Schedule and conduct tiered check-ins with clients, adhering to the cadence assigned to each tier.</li><li>Manage CSAT/NPS surveys following each completed top-up and accurately log all responses.</li><li>Manage the early-warning list for client retention and route flagged accounts to the retention offer checklist for follow-up.</li><li>Support the entire lifecycle of top-ups, including qualification, outreach, structuring, and disbursement.</li><li>Ensure top-up and retention reporting numbers are consistently current and accurate.</li><li>Promptly escalate at-risk accounts and identify unusual patterns in client behavior.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who We're Looking For:</p><p>Education/Certifications: Bachelor s degree in business, finance, or a related field, or equivalent practical experience.</p><p>Experience: 5+ years of experience in account management or customer-facing roles.</p><p>Technical Skills: Proficiency in using spreadsheets and working with structured data.</p><p>Languages: Fluency in both Arabic and English.</p><p>Familiarity: Experience with CRM or other account management tools is a plus.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Sous Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Sous Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Riyadh and is a seasonal 6 month role Nov-April At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Head Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Head Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Saudi Arabia, relocation support is provided.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>
<p>Do you love creating scroll-stopping content and know your way around a video editing timeline as well as a design file? We're looking for a Content Creator to join a fast-growing digital marketing agency, producing content across video, design, and social for a portfolio of brand and ecommerce clients. The agency's brand and ecommerce clients need a steady stream of high-quality, platform-native content to fuel their organic and paid channels. This role exists to plan, shoot, edit, and design that content end-to-end, so clients always have fresh, on-brand material ready to publish.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5+ years creating content professionally, ideally within an agency, ecommerce brand, or creator/media environment</li><li>A portfolio or reel showing both video editing and design work, across formats like Reels, TikTok, YouTube Shorts, and static social content</li><li>Working knowledge of editing tools such as Premiere Pro, CapCut, or DaVinci Resolve, plus design tools like Photoshop, Canva, or Figma</li><li>Experience creating content for ecommerce or brand marketing (product content, UGC-style videos, ad creative, social content)</li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</li>
<li>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</li>
<li>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</li>
<li>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</li>
<li>Motivate, guide, and provide continuous support, coaching, and development for all team members.</li>
<li>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</li>
<li>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</li>
<li>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</li>
<li>Provide exceptional and personalized information regarding local attractions and points of interest.</li>
<li>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</li>
<li>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</li>
<li>Participate in the Manager on Duty program for hotel restaurants as required.</li>
<li>Maintain a strong focus on health & safety and actively contribute to a safe working environment.</li>
<li>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</li>
<li>Adhere to all hotel policies, procedures, and the established code of ethics.</li>
<li>Work assigned shifts in other Food & Beverage outlets as directed by management.</li>
<li>Perform additional duties and responsibilities as assigned by management.</li>
<li>Uphold the highest standards of internal and external guest service at all times.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li>
<li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li>
<li>Must have thorough working knowledge of hotel food & beverage operations.</li>
<li>Good English communication skills.</li>
<li>Proven leadership, motivational, decision-making, and problem-solving skills.</li>
<li>Strong business acumen with an understanding of hotel financial reporting structures.</li>
<li>Excellent, proven food & beverage product knowledge is required.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Fluency in English; additional languages are a plus.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</li>
<li>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</li>
<li>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</li>
<li>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</li>
<li>Motivate, guide, and provide continuous support, coaching, and development for all team members.</li>
<li>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</li>
<li>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</li>
<li>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</li>
<li>Provide exceptional and personalized information regarding local attractions and points of interest.</li>
<li>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</li>
<li>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</li>
<li>Participate in the Manager on Duty program for hotel restaurants as required.</li>
<li>Maintain a strong focus on health & safety and actively contribute to a safe working environment.</li>
<li>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</li>
<li>Adhere to all hotel policies, procedures, and the established code of ethics.</li>
<li>Work assigned shifts in other Food & Beverage outlets as directed by management.</li>
<li>Perform additional duties and responsibilities as assigned by management.</li>
<li>Uphold the highest standards of internal and external guest service at all times.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li>
<li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li>
<li>Must have thorough working knowledge of hotel food & beverage operations.</li>
<li>Good English communication skills.</li>
<li>Proven leadership, motivational, decision-making, and problem-solving skills.</li>
<li>Strong business acumen with an understanding of hotel financial reporting structures.</li>
<li>Excellent, proven food & beverage product knowledge is required.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Fluency in English; additional languages are a plus.</li>
</ul></p><p></p>
<p>We envisage success in this role to include; Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success Display strong knowledge and understanding of the local labor market and requirements Development of support materials such as New Joiner Packs and Standard Operating Procedures Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc. Other responsibilities assigned by HR Leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years career experience in an HR role with at least 2 to 3 years in a fast-paced position focused on onboarding new hires. Ideally applicants will hold a bachelor s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage. Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</p>
<p><h4>Description</h4>
<p>At Optimiza, we are looking for a dedicated Service Delivery Manager to lead and manage our service delivery teams, ensuring the highest quality of service is consistently provided to our clients. The ideal candidate will act as the key liaison between clients and internal teams, driving service excellence and fostering long-term relationships. This role requires a proactive approach to problem-solving, excellent leadership skills, and a thorough understanding of service delivery processes.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Oversee and manage the end-to-end service delivery lifecycle, ensuring adherence to SLAs and client expectations.</li>
<li>Build strong client relationships to ensure satisfaction and retention.</li>
<li>Coordinate with cross-functional teams to deliver seamless services that meet business needs.</li>
<li>Identify areas for process improvement and implement best practices to enhance service quality.</li>
<li>Monitor service performance metrics and provide regular reports to stakeholders.</li>
<li>Lead, mentor, and develop service delivery teams to achieve operational excellence.</li>
<li>Manage budgets and resource allocation related to service delivery.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, IT, or a related field.</li>
<li>Minimum 7 years of experience in service delivery management or related roles, preferably in IT or technology industries.</li>
<li>Strong understanding of IT service management frameworks such as ITIL.</li>
<li>Proven leadership and team management skills.</li>
<li>Excellent communication and client relationship management abilities.</li>
<li>Experience with process improvement methodologies and tools.</li>
<li>Ability to manage budgets and optimize resource allocation.</li>
<li>Relevant certifications like ITIL Foundation or higher are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>