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<p><strong>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information Manager</strong></p> <p><strong>Country Office: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Afghanistan - Remotely </strong></p> <p><strong>Work Location: </strong><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Amman, Jordan</strong></p> <p><strong>Closing Date:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>20 August</strong></p> <p><strong>Expected Start Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 October 2026</strong></p> <p>&nbsp;</p> <h1>About INSO</h1> <p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p> <p>Job Summary</p> <p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p> <p>The Information Manager oversees key systems such as the Conflict &amp; Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p> <p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p> <p>Main responsibilities</p> <p><strong>Manage the Conflict &amp; Humanitarian Data Centre (CHDC)</strong></p> <ul> <li>Act as the country focal point for the Conflict &amp; Humanitarian Data Centre (CHDC).</li> <li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li> <li>Monitor and improve the quality and integrity of security incident data.</li> <li>Train and support INSO staff and Partners on CHDC and its methodology.</li> </ul> <p><strong>Develop Data Visualisations and Analytical Products</strong></p> <ul> <li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li> <li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li> <li>Improve tools, workflows, and processes used to produce visual outputs.</li> </ul> <p><strong>Manage the INSO Portal and other Platforms</strong></p> <ul> <li>Manage the INSO Partner Portal and related platforms.</li> <li>Support partners in accessing and using the Portal and INSO App.</li> <li>Monitor partner registration and ensure the accuracy of partner data.</li> </ul> <p><strong>Lead the Information Management Team</strong></p> <ul> <li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li> <li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li> <li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li> </ul> <p><strong>Coordination and Global Collaboration</strong></p> <ul> <li>Coordinate information management activities across the Country Office.</li> <li>Work closely with programme teams to identify data needs and improve information workflows.</li> <li>Work with programme teams to improve information workflows and data use.</li> <li>Contribute to INSO’s global information management initiatives and systems.</li> </ul> <p><strong>Provide IT Support (when applicable)</strong></p> <ul> <li>Provide basic IT troubleshooting and user support to staff.</li> <li>Maintain shared information platforms such as SharePoint.</li> <li>Coordinate with HQ IT on technical issues and system updates.</li> </ul> <h1>Requirements</h1> <p><strong>Essential</strong></p> <ul> <li>Fluency in English and the working language of the CO, both written and verbal.</li> <li>Minimum 5 years of experience in data management, data visualisation, or information management.</li> <li>Minimum 2 years of experience managing a team.</li> <li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li> <li>Proficiency in database management using SQL.</li> <li>Working knowledge of scripting languages such as Python or R.</li> <li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li> <li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li> <li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li> <li>Proficiency or familiarity with Persian and/or Pashto</li> <li>Knowledge of the regional context or previous professional experience in the region.</li> <li>Experience delivering training or capacity building related to data or information management tools.</li> </ul> <p><strong>Core Competencies</strong></p> <ul> <li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li> <li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li> <li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li> <li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li> <li>Diplomacy&nbsp;– Builds trust and inclusion through empathy and listening.</li> <li>Communication – Conveys information clearly and adapts to the audience.</li> <li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li> </ul> <h1>INSO’s Safeguarding Policy</h1> <p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p> <p>Terms &amp; Conditions</p> <p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p> <p>How to apply</p> <p>Please submit completed applications to&nbsp;<strong><u>jobs@afg.ngosafety.org</u></strong>&nbsp;and reference&nbsp;<strong>‘IM - AFG’</strong>&nbsp;in the subject line. Applications should be in English and include:</p> <ul> <li>An updated CV</li> <li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li> </ul> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> Our work helps organizations run critical systems with reliability, security, and operational discipline, and we value professionals who bring a hands-on approach to maintaining the platforms that support day-to-day business operations.<br> In this role, you will help support Oracle database environments that underpin essential services, contributing to the stability, performance, and resilience of business-critical systems.<br> You will work closely with senior DBAs and cross-functional technical teams, gaining exposure to enterprise database operations while building practical experience across monitoring, recovery, security, and operational support.<br> Responsibilities Monitor production, staging, and development Oracle databases for health, capacity, and performance issues using OEM and native scripts.<br> Review alert logs, trace files, and system metrics proactively to identify anomalies before they affect services.<br> Handle routine operational tasks including database startup and shutdown, tablespace expansion, and storage management.<br> Execute and validate backup routines using RMAN and assist with recovery simulations, cloning, and environment refreshes.<br> Support high availability and disaster recovery setups including Oracle RAC and Oracle Data Guard.<br> Manage user accounts, roles, profiles, and privileges in line with security policies and compliance requirements.<br> Assist with audits by generating access reports, privilege logs, and schema change tracking.<br> Apply security patches and Oracle updates in coordination with senior DBAs and change management processes.<br> Collaborate with developers, application support, and infrastructure teams to resolve connectivity, deployment, and SQL performance issues.<br> Maintain operational documentation, runbooks, inventories, and standard procedures, and participate in a rotating 24x7 on-call schedule.<br> Class A Health Insurance Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 1-2 years of experience as an Oracle Database Administrator.<br> Hands-on knowledge of Oracle Database administration, including database performance monitoring and recovery procedures.<br> Strong working knowledge of SQL and PL/SQL fundamentals.<br> Familiarity with Oracle Data Guard and database security practices.<br> Experience collaborating with developers, application support, and infrastructure teams.<br> Experience supporting audits or working with auditors and security or compliance stakeholders.<br> Business-fluent English and Arabic.<br> Eligibility to work in Jordan.<br> Availability for a rotating 24x7 on-call support schedule.<br> Experience with RMAN backups is a plus.<br> Familiarity with Oracle RAC is a plus.<br></span> </div>

<p>The Testing Consultant will support the planning, coordination, and execution of testing activities for a core banking system implementation. The role focuses on assisting in test execution, defect management, and coordination between stakeholders and vendors to ensure system quality and readiness. The consultant will work closely with testing leads, business users, IT teams, and vendors to contribute to successful delivery across all testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT). Key Requirements 5+ years of experience in testing management, quality assurance, or related roles Hands-on experience supporting testing activities in large-scale system implementations Experience in managing testing for core banking systems Preferred Requirements Experience in ERP system testing is considered a strong plus Other Qualifications Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field Strong coordination and communication skills Ability to work with cross-functional teams in a structured project environment Good analytical and problem-solving capabilities Key Responsibilities Support the execution of testing activities across SIT, UAT, and regression testing phases Assist in preparing and reviewing test scenarios, test cases, and test data Coordinate with business users and stakeholders during test execution cycles Log, track, and follow up on defects to ensure timely resolution Support test environment setup and ensure readiness for testing activities Monitor testing progress and escalate issues or risks when needed Collaborate with vendors to ensure alignment on test execution and defect resolution Contribute to test documentation, status reporting, and quality tracking Support go-live readiness activities and post-implementation validation If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in testing management, quality assurance, or related roles</li><li>Hands-on experience supporting testing activities in large-scale system implementations</li><li>Experience in managing testing for core banking systems</li><li>Experience in ERP system testing is considered a strong plus</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong coordination and communication skills</li><li>Ability to work with cross-functional teams in a structured project environment</li><li>Good analytical and problem-solving capabilities</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Digital Forensics Analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence. The role works closely with Incident Response teams, Security Operations, Legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p><p>Responsibilities:</p><ul><li>Digital Evidence Acquisition &amp; Preservation<ul><li>Perform forensic acquisition of digital evidence from Workstations, Servers, Mobile devices, Virtual environments, Cloud platforms and Removable media</li><li>Ensure proper chain of custody procedures are followed throughout investigations.</li><li>Preserve evidence integrity using approved forensic methodologies and tools.</li><li>Conduct live and dead-box forensic acquisitions.</li><li>Maintain forensic evidence repositories and documentation.</li></ul></li><li>Forensic Investigation &amp; Analysis<ul><li>Analyze digital evidence to identify Unauthorized access ,Data theft , Insider threats ,Malware activity ,Data destruction attempts and Policy violations</li><li>Examine File systems ,Registry artifacts ,Event logs ,Browser artifacts ,User activity records and Network evidence</li><li>Conduct timeline analysis and event reconstruction activities.</li><li>Support attribution efforts and attack path analysis where applicable.</li></ul></li><li>Reporting &amp; Documentation<ul><li>Prepare detailed forensic reports documenting the Methodology, Findings, Evidence collected and Conclusions</li><li>Present findings to technical and non-technical stakeholders.</li><li>Maintain investigation records in accordance with regulatory and legal requirements.</li><li>Support expert witness preparation activities where required.</li></ul></li><li>Research &amp; Continuous Improvement<ul><li>Maintain awareness of Emerging attack techniques, Anti-forensics methodologies, Digital investigation trends and Digital investigation trends</li><li>Support the development of Investigation procedures, Forensic methodologies and Evidence handling standards</li><li>Participate in technical training and capability development initiatives.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations. At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI), or another equivalent certification in the same field that is approved by the NCSC) Hands-on use of forensic tools and sound evidence-handling practice. Exposure to mobile and cloud forensics is preferable. Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Project Context These ToR are developed within the framework of the program (hereinafter the Convenio) entitled "Strengthened the active participation of women (Jordanians, Syrian Refugees, Youth and Women with Disabilities - WwD) with a comprehensive approach to rights in Jordan", funded by the Spanish Cooperation AECID and the Barcelona City Council. Alianza por la Solidaridad is part of a consortium formed by three Spanish NGOs (Alianza, MPDL and NOVACT), of which Movement for Peace MPDL is the lead organization for this intervention, along with the local partners: Be Positive; Community Based Rehabilitation Center (CBR); I Dare; and Housewives Association (HSF). The direct local partner of Alianza is HSF. This Convenio will last until early 2027. Its general objective is to Contribute to a life free of violence for women, preventing economic, gender, community and digital violence and it includes 3 specific objectives: - SO1 : Promote the sustainable and inclusive economic empowerment of Jordanian and refugee women, with special attention to young women and women with disabilities. - SO2 : Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman. - SO3 : Strengthen the leadership of Jordanian and refugee women, paying special attention to young women and/or women with disabilities, in peace building, preventing violent conflicts and promoting resilience in their communities. Alianza is coordinating the implementation of SO2, in which these ToR are framed.</span></p><p>Project Objectives Specific Objective 2: Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman, will be achieved through the following outcomes: - SO2. O1. Women and WwD (Jordanians and refugees) surviving or at risk of GBV have access to prevention, detection, care and referral services with high quality standards. - SO2. O2. Strengthened the favorable environment at the community level for the prevention and detection of gender violence and the promotion of women's rights, from the female leadership. - SO2. O3. Reinforced the joint strategy of partner organizations to guarantee the protection and empowerment of women and WwD (Jordanians and refugees) from a comprehensive perspective. These ToR are mainly related to Outcome 2 of Specific Objective 2, more specifically with the activity A2.2.4 Piloting and development of a protection kit to avoid potential negative impacts on women's security derived from their economic empowerment . The goal of this activity is to develop and disseminate a set of tools grounded in experience to serve as a guide for any organization seeking to launch economic empowerment programs, ensuring protection and an approach based on the principle of do no harm .</p><p>CONSULTANCY Summary of the Process The consultant (or consultancy group) will conduct an analysis of various economic empowerment initiatives carried out both within and outside the project consortium to identify key aspects and best or worst practices related to the risks faced by women participating in these programs and their protection. Based on this analysis and knowledge of the sector, the consultant will develop intervention guidelines for organizations working on women s economic empowerment (entrepreneurship/self-employment or employment) that will ensure potential risks are taken into account and prevent unintended consequences in terms of protection against violence and discrimination.</p><p>Objective and Outputs of the Consultancy The project aims to develop comprehensive, practical, and useful guidelines or a toolkit to ensure the protection against and prevention of gender-based violence at all stages of economic empowerment programs. This toolkit will serve as a reference for any stakeholder (community organizations, NGOs, public institutions) that implements economic empowerment programs for vulnerable women or intends to do so in the future. Prior to this, the consultant will analyze real-world cases carried out by partners in order to better understand the challenges, main obstacles, and risks related to the protection of women and the prevention of gender-based violence in this type of interventions. The specific expected outputs are as follows: • Conduct a thorough analysis of current/recent experiences of economic empowerment initiatives for women, identifying: practices that entail or might entail risks of GBV or any other protection risk; short-term impact of the initiatives on (risk of) GBV by women participants; solutions/recommendations to bridge these gaps; good practices implemented to ensure protection and/or avoid (further) GBV and discrimination throughout the program cycle, especially for those women already at risk. • Develop a comprehensive and user-friendly toolkit to ensure protection for women in economic empowerment programs, especially those addressed to vulnerable women. The toolkit must cover the whole program cycle, addressing at the very least: Design, planning, implementation, monitoring, evaluation. • Train Alianza-AA staff, partners and other relevant stakeholders in understanding and using these guidelines/toolkit. All the process will be guided by the following principles: • Human rights-based approach (HRBA) , ensuring a thorough analysis of the root causes of protection risks and treating participant women as right-holders. • Survivor-centered approach, that will guide the consultants in their engagement with persons who have experienced GBV or may be at risk of it. This principle will also be integrated in the contents of the toolkit. • Intersectionality. The process and the developed tools will account for and be responsive to the different rights, needs and risks attached to different sources of vulnerability added to gender discrimination such as age, disability, sexual orientation, religion, ethnicity, etc. • Do no harm. The concept of do no harm means that humanitarian organizations must strive to minimize the harm they may inadvertently be doing by being present and providing assistance. Such unintended negative consequences may be wide-ranging and extremely complex. Protection actors can reinforce the do no harm principle in their GBV-related work through careful attention to the human rights-based, survivor centred, community-based and systems approaches described below.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Gender Studies, Social Work, Psychology, or related fields relevant to the assignment. • Proven knowledge of GBV and protection issues, including key concepts, approaches and relevant stakeholders and frameworks at local and international level. • Proven experience in GBV and protection programming. • Proven experience in participatory analysis and assessments. • Experience working with vulnerable communities, especially with women survivors or at risk of GBV. • Strong research and facilitation skills, with a focus on participatory methodologies. • Ability to develop innovative and user-friendly training materials. • Excellent communication and interpersonal skills. • Understanding of the local context and cultural dynamics related to GBV and gender issues in Jordan. • High or native level of Arabic. • High level of English.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u><span>Job Purpose</span></u></strong></p><br><br><p><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><br><br><br><span></span><p><u><span><strong>PrincipalAccountabilities</strong></span></u></p><br><br><br><p><span><span>a)</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span></p><br><br><br><p><span><span>b)</span></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><br><br><br><p><span><span>c)</span></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span></p><br><br><br><p><span><span>d)</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span></p><br><br><br><p><span><span>e)</span></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span></p><br><br><br><p><span><span>f)</span></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span></p><br><br><br><p><span><span>g)</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span></p><br><br><br><p><span><span>h)</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><br><br><br><p><strong><u><span>Nature and Scope</span></u></strong></p><br><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><p><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><p><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><p><strong><span>Internal</span></strong></p><br><br><p><span>Sales team</span></p><br><br><p><span>Customer Service</span></p><br><br><p><span>Customer Accounting</span></p><br><br><p><span>Operations</span></p><br><br><p><span>Sales Management team</span></p><br><br><p><span>Air Operations</span></p><br><br><br><p><strong><span>External</span></strong></p><br><br><p><span>DHL existing customers</span></p><br><br><p><span>DHL network</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><p><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><br><br><br><p>The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><p><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><br><br><br><p>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organization</span></strong></p><br><br><p><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><br><br><br><p><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><p><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<em>customer</em>recognize these and be prepared to pay for the service difference.</span></p><br><br><br><p><strong><u><span>Knowledge, Skills and Experience</span></u></strong></p><br><br><br><br><p><strong><span>Education</span></strong></p><br><br><p><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><br><br><br><p><strong><span>Experience</span></strong></p><br><br><p><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><br><br><p><span>Driving license an advantage</span></p><br><br><p><span>1 to 2 years of DHL experience (if transferred within)</span></p><br><br><br><p><strong><span>Technical Knowledge/Skills</span></strong></p><br><br><p><span>Great English communication skills – written and oral</span></p><br><br><p><span>Excellent PC skills (MS Word &amp; Excel)</span></p><br><br><p><span>Numerically literate</span></p><br><br><p><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><br><br><br><p><strong><span>Personal Attributes</span></strong></p><br><br><p><span>Well-developed communication &amp; selling skills</span></p><br><br><p><span>Professional Telephone Behavior</span></p><br><br><p><span>Customer Services attitude (controlled temperament)</span></p><br><br><p><span>Dedicated, Hardworking and Enthusiastic</span></p><br><br><p><span>Flexible and prepared to work long hours</span></p><br><br><p><span>Reliable</span></p><br><br><p><span>Ability to work under pressure</span></p><br><br><br><br> </div>

<p>Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>About the team you are joining Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>What your day would be like - Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/ contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>We would love to hear from you if - Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. - A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. - An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. - Comprehensive understanding of safety information sharing programs and data management methodology. - Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. - Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. - Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. - Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. - Diplomacy in relationships with contacts in government and other key organizations. - Fluency in English, knowledge of other languages will be an asset. Travel Required: 15% Travel Required: 15 Learn more about IATA s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!</p>

<p>Successful support for the implementation and delivery of the FMIS project, including: High-quality business requirements documentation. Support for solution design and implementation activities. Coordination with stakeholders and technical teams. Support for testing, UAT, and training activities. Delivery of project documentation and reporting. Support for successful project deployment and stabilization.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operations Expected duration 7 months</p><p><br></p><p><b>Duties and Responsibilities Specific Outputs/Tasks include but not limited to:</b></p><ul><li>Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies.</li><li>Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules.</li><li>Develop backend services, APIs, and integrations with internal and external systems.</li><li>Provide daily technical support and analyze business/system requirements.</li><li>Conduct bug fixing, troubleshooting, optimization, and quality assurance activities.</li><li>Review code and ensure application security, performance, and compliance with UNRWA standards.</li><li>Support deployment, UAT, production releases, and post-go-live stabilization activities.</li><li>Prepare technical documentation, deployment guides, and user manuals.</li><li>Deliver regular progress updates and backlog tracking reports.</li><li>Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.</li></ul><p><b><br></b></p><p><b>Qualifications/special skills</b></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul><p>Languages English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul>

<p><br></p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <div> <p>Wiley is seeking a talented <b>Senior Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This role is ideal for an experienced engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.</p> <p> </p> <p>As a senior member of the team, you will take ownership of technical solutions from design through delivery, contribute to architectural decisions, mentor peers through collaboration and code reviews, and help drive engineering best practices.</p> </div> <p> <br>As a Senior Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Participate in architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Take ownership of features and systems throughout their lifecycle, from design and implementation to deployment and ongoing support.</li> <li>Work independently while demonstrating a proactive, self-driven approach to identifying and implementing improvements.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Contribute to the continuous improvement of engineering practices, platform capabilities, and team effectiveness.<br> </li> </ul><b> What We Look For Required Qualifications </b><ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>5+ years of professional software development experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, software design patterns, and engineering best practices.</li> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical, troubleshooting, and problem-solving skills.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work independently while contributing effectively within a distributed team environment.<br> </li> </ul> Preferred Qualifications <ul> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li><br></li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman. Responsibilities The Regional Director is a team &amp; thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY) convening the regional</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.<br>CORE WORK ACTIVITIES<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>• Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>• Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>• Manages room authorizations, rates and restrictions.<br>• Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.<br>• Prepares budgets for transient, group and catering.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Serves as a demand expert for team members, GMs, and regional stakeholders<br>• Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Promotes and protects brand integrity and positioning.<br>• Participates in quarterly regional reviews.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>• Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>• Actively participates in the weekly and long range forecasts.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>• Prepares revenue and profit opportunity analysis.<br>• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists with account diagnostics process and validates conclusions.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning<br>Building Successful Relationships<br>• Develops and manages internal and external key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.<br>• Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel general managers, sales leaders, franchisees and owners.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong><br> A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p> <h4>Core work activities</h4> <p><strong>Managing revenue management projects and strategy</strong></p> <ul> <li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li> <li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li> <li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li> <li>Develops and executes the hotel(s) strategic plan(s).</li> <li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li> <li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li> <li>Works closely with sales and marketing for business opportunities and aims to increase profitability of the organization.</li> <li>Manages room authorizations, rates and restrictions.</li> <li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li> <li>Prepares budgets for transient, group and catering.</li> <li>Updates market knowledge and aligns strategies and approaches accordingly.</li> <li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li> <li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Promotes and protects brand integrity and positioning.</li> <li>Participates in quarterly regional reviews.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li> <li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li> </ul> <p><strong>Analyzing and reporting revenue management data</strong></p> <ul> <li>Actively participates in the weekly and long range forecasts.</li> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li> <li>Prepares revenue and profit opportunity analysis.</li> <li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li> <li>Assists with account diagnostics process and validates conclusions.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages internal and external key stakeholder relationships.</li> <li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li> <li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li> <li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li> </ul> <p><strong>Managing and conducting human resources activities</strong></p> <ul> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li> <li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Uses all available on the job training tools for employees.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Conducts employee performance appraisals according to standard operating procedures.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li> <li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba.<br> Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p> <h4>Core work activities</h4> <h4>Managing revenue management projects and strategy</h4> <ul> <li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li> <li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li> <li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li> <li>Develops and executes the hotel(s) strategic plan(s).</li> <li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li> <li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li> <li>Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.</li> <li>Manages room authorizations, rates and restrictions.</li> <li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li> <li>Prepares budgets for transient, group and catering.</li> <li>Updates market knowledge and aligns strategies and approaches accordingly.</li> <li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li> <li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Promotes and protects brand integrity and positioning.</li> <li>Participates in quarterly regional reviews.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li> <li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li> </ul> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Actively participates in the weekly and long range forecasts.</li> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li> <li>Prepares revenue and profit opportunity analysis.</li> <li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li> <li>Assists with account diagnostics process and validates conclusions.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages internal and external key stakeholder relationships.</li> <li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li> <li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li> <li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li> </ul> <h4>Managing and conducting human resources activities</h4> <ul> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li> <li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Uses all available on the job training tools for employees.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Conducts employee performance appraisals according to Standard Operating Procedures.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li> <li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job title:</b> Marketing Officer Location: Amman Jordan About the Role: We are looking for a Marketing Officer to support and execute marketing initiatives across digital channels, sales campaigns, external communications, and business development activities. The role is suitable for someone early in their career who has strong English communication skills, is highly comfortable with digital tools, and is an active user or enthusiast of AI tools for content creation, design support, research, and campaign execution. As a B2B SaaS technology company serving the financial and capital markets sector, our marketing involves working closely with sales, product, project, and development teams to communicate product launches, integrations, client success stories, partnerships, case studies, and thought leadership content. Key Responsibilities: Manage and support marketing activities across digital channels, including socials, website content, email campaigns, newsletters, and other online platforms. Use AI tools and image generation/design tools to support digital content creation, campaign visuals, presentations, social posts, and marketing assets. Work closely with the sales team to create upselling campaigns, client engagement campaigns, and marketing material for existing customers. Support external communications, including PR wires, press releases, company announcements, partnership announcements, and media-related content. Assist in business development and partnership-related marketing activities. Create and coordinate content such as blogs, newsletters, case studies, whitepapers, brochures, client success stories, and product-related material. Own the paid advertising campaigns, including Google Ads, LinkedIn Ads, and other digital advertising channels. Monitor campaign performance using tools such as Google Analytics, LinkedIn Campaign Manager, and other reporting platforms. Collaborate with sales, product, project, and development teams to identify marketing opportunities around product launches, integrations, new features, client milestones, and industry developments. Support the planning and execution of webinars, events, industry conferences, podcasts, and digital campaigns. Maintain consistency in brand messaging, tone, and positioning across all marketing material. Lead internal marketing initiatives that strengthen company culture, improve internal communication, and increase employee engagement. Own the planning and coordination of internal events, company gatherings, team activities, internal announcements, and culture-related campaigns in coordination with HR and management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Marketing, Business, Communications, or a related field. 1 2 years of experience in marketing, digital marketing, content creation, or a related role. Excellent written and spoken English is a must. Strong interest in AI tools, digital content creation, and marketing automation. Good understanding of social media management, content marketing, email campaigns, and digital advertising. Knowledge in Google Ads, Google Analytics, LinkedIn Ads, SEO, and campaign performance tracking. Strong communication skills. Ability to work with multiple departments and convert business, product, and technical updates into clear marketing messages. Organized, proactive, and able to manage multiple marketing tasks at the same time. Bonus Points If You Have: Experience or interest in fintech, trading, banking, brokerage, capital markets, or financial services. Experience using tools such as Mailchimp, Claude Design, Canva or other AI/design platforms. Experience writing or supporting case studies, whitepapers, newsletters, blogs, or press releases. Basic understanding of SaaS products, technology platforms, APIs, integrations, or enterprise software.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Leads and supports all Guest Experience initiatives at the property.</li><li>Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all Ambassadors on the importance of guest experience.</li><li>Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders.</li><li>Works with and supports Department Heads to prepare for LQA or BARE Brand Assurance audits as applicable to the hotel.</li><li>Conducts regular property self-assessments on the Operational Brand Standards and other quality programs including cross-departmental audits through iAuditor and other tools.</li><li>Represents Guest Experience (Voice of the Guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise</li><li>Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.</li><li>Conducts a weekly VOG meeting with individual Department Heads, communicates performance, supports and pushes Management Action Plan (MAP) efforts.</li><li>Leads and develops a team of Guest Experience Ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.</li><li>Reviews MAPs proposed by each department post-LQA or BARE Mystery Visit and supports and follows up implementation by Department Heads.</li><li>Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant Department Heads whenever necessary.</li><li>Champions the internal communication of guest experience related matters and updates to all Ambassadors in the hotel</li><li>Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.</li><li>Works closely with Department Heads to assess service standards and delivery on a regular basis.</li><li>Ensures that the relevant teams and stakeholders respond to all Guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).</li><li>Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.</li><li>Responsible for implementation and application of Local Measure along with E-commerce or Marketing team</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree in Hospitality or related areas</li><li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li><li>Relevant work experience with internationally reputed hotel chains is preferred</li><li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<p class="x_xmsonormal" ><b><span >Consultancy Description: </span></b><span >Development and Delivery of an Accredited Training Program and a Pathway to Training of Trainers to Certify a Pool of Public–Private Dialogue (PPD) Experts</span></p> <p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing for 7 months</span></p> <p class="x_xmsonormal" ><b><span >Location:</span></b><span > Jordan</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc235260201" ><b><span >About Mercy Corps</span></b></a></p> <p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible.&nbsp; Mercy Corps is working in over 40 countries on the front lines of today’s biggest crises to create a future possibility, where everyone can prosper.</span></p> <p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><a name="x__Toc235260202" ><b><span >About Iqlaa Activity</span></b></a></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government is a five-year program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc235260203" ><b><span >Activity Background</span></b></a><b><span ><a name="x__heading=h.qhwqzuh4ids7" ></a></span></b></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of MSEs in Jordan and ability to grow and expand their businesses.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >This will be achieved by enhancing MSEs ecosystem and enhancing their ability to access local and export markets, in addition to better access to finance. A key strategy for achieving this goal is the establishment of <b>a dynamic and responsive Public-Private Dialogue (PPD) process that is MSE-centric. </b>This process will address the unique challenges faced by MSEs through a constructive dialogue among relevant stakeholders within the public and private sector initiated by the MSEs formal representative entities. This will help MSEs address their critical challenges and capitalize on rising opportunities tailored to their needs, thereby enhancing the economic ecosystem. By doing so, it will better support both formal and informal MSEs, ultimately fostering their economic resilience and growth.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >PPD unites government entities, private sector participants, and relevant stakeholders in a structured and formal process to collaboratively address and resolve specific issues. This collective engagement aims to achieve common objectives and drive transformative changes in targeted areas by leveraging the combined expertise and resources of all parties involved.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >MSEs account for 98 percent of the country’s businesses, employ approximately 60 percent of the private sector workforce, and contribute 50 percent of the national GDP.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Despite their significant role, current PPD platforms predominantly address the concerns of small and medium enterprises (SMEs), lacking adequate representation and focus on MSEs.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Recognizing the vital role of MSEs in Jordan's economy, Iqlaa aims to institutionalize an organic and decentralized model of PPD that enables sector-based dialogues to be led by MSEs’ representative actors across priority economic sectors and is anchored by a pool of certified PPD experts, through the following three-pronged approach:</span></p> <ol start="1" type="1"> <li class="x_MsoNormal" ><b><span >Establishing a standardized PPD process</span></b><span > with clear roles, procedures, and dialogue cycles that can be adopted beyond the life of the program which will formulate the core of the accredited PPD training program. The standardized PPD process will be developed based on national Occupational Standard (NOS) for the PPD profession in Jordan issued by the AQAC.</span></li> <li class="x_MsoNormal" ><b><span >Introducing a pool of qualified PPD Experts</span></b><span >:&nbsp; Iqlaa and in collaboration with the Accreditation and Quality Assurance Commission have developed Jordan’s first National Occupational Standard (NOS) for the PPD profession in Jordan “PPD NOS”.</span></li> </ol> <p class="x_MsoNormal" ><span >Iqlaa will enable the certification of a pool of (45-60) PPD experts who will be trained on the established PPD process. Those experts will in turn act as a pool of PPD experts available in the market to be contracted as PPD consultants and/or facilitators or trainers who will remain a reference expertise for the PPD process after the lifetime of Iqlaa.</span></p> <ol start="3" type="1"> <li class="x_MsoNormal" ><b><u><span >Introduce the PPD process to relevant representative entities</span></u></b><b><span >: </span></b><span >this process will be rolled out<b> </b>across multiple national sector-representative organizations and their counterparts within the public sector relevant entities to own, maintain, and sustain the established PPD process. This will enhance the role of sector-representative organizations in addressing obstacles and challenges for their respective MSEs and reflect this through the dialogue with the government by improving policies, regulations, processes, and systems reflected through an enhanced decision making process by the two parties through an effective follow through process.</span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The new introduced system for PPD is expected to lead to a more conducive environment that should support and respond to MSEs’ priorities within their ecosystem. Moreover, the introduction of the PPD process across public and private sector stakeholders will better inform them when engaging in PPD cycles on behalf of their organizations (ministries, LDUs, business associations, etc.).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc235260204" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >The overall objective of this assignment is to operationalize and <b>sustain the designed PPD process and profession </b>by developing and accrediting a cadre of qualified Public–Private Dialogue (PPD) experts capable of independently leading, facilitating, mentoring, and scaling standardized PPD processes at both national and subnational levels across the four targeted sectors in Jordan and within the public and private sectors. This will be achieved through the following key objectives:</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <ol start="1" type="1"> <li class="x_MsoNormal" ><b><span >Establish an accredited PPD Experts Training and Certification Program in Jordan</span></b><span >, which shall be aligned with the approved PPD National Occupational Standards (NOS), the standardized PPD framework developed by Iqlaa, and considering relevant international best practices. Thereby institutionalizing the PPD profession and ensuring consistent quality standards, competencies, and professional recognition, and establishing a pathway to Training of trainers’ program.</span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >2. <b>Strengthen local national capacities to support and sustain the institutionalization of an effective Public–Private Dialogue</b> processes by providing a pool of certified PPD experts from the public and private sectors who possess the competencies required to facilitate, manage, mentor, and scale PPD initiatives across priority sectors through different governance levels.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >This training and certification program will be delivered across priority sectors and different representatives both from both public and private sectors at national and subnational levels, fostering institutional ownership, consistency, and long-term sustainability of the PPD approach.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing">https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 5 August, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 18-19) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program </span><span > </span></p> <p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities</span></p> <p ><span >In coordination with the Director of Communications (DOC):</span></p> <p >&nbsp;</p> <p ><em >● Strategic: </em></p> <p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p> <p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p> <p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p> <p ><span >○ Conduct regular stakeholder/ audience analysis</span></p> <p >&nbsp;</p> <p ><em >● Content Development &amp; Dissemination: </em></p> <p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p> <p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p> <p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p> <p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p> <p >&nbsp;</p> <p ><em >● Social Media, Media Monitoring &amp; Media Reach:</em></p> <p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p> <p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p> <p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p> <p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p> <p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p> <p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p> <p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p> <p >&nbsp;</p> <p ><em >● Events:</em></p> <p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p> <p >&nbsp;</p> <p ><em >● Accounts Management and Review:</em></p> <p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p> <p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p> <p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p> <p >&nbsp;</p> <p ><em >● Reporting: </em></p> <p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p> <p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p> <p >&nbsp;</p> <p ><em >● Collaboration:</em></p> <p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p> <p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p> <p ><span >○ Support communications-related work as required</span></p> <p ><span >○ Provide communication-related administrative support </span></p> <p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p> <p >&nbsp;</p> <p ><em >● Other: </em></p> <p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p> <p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p> <p ><span >○ Update and manage contacts databases and media contacts lists </span></p> <p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p> <p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p> <p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p> <p >&nbsp;</p> <p ><em >SAFEGUARDING RESPONSIBILITIES </em></p> <p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p> <p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p> <p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p> <p ><span >● Native Arabic speaker</span></p> <p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p> <p ><span >● Solid editing and translating skills in English and Arabic</span></p> <p ><span >● Experience with management of online and social media communication</span></p> <p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p> <p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p> <p ><span >● Events coordination experience</span></p> <p ><span >● Research skills</span></p> <p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p> <p ><span >● Photo editing skills using Photoshop, Adobe </span></p> <p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p> <p ><span >● Video editing is a plus</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span><span > </span></p> <p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p> <p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p> <p >&nbsp;</p> <p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون والأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <p>Wiley is seeking a talented <b>Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This is an exciting opportunity for an engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.<br> </p> How You Will Make an Impact:<br> <p>As a Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Contribute to architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Support the continuous improvement of engineering practices, processes, and platform capabilities.<br> </li> </ul><b> What We Look For:</b><br> Required Qualifications <ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, and software design patterns.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical and problem-solving skills with a focus on quality and continuous improvement.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work effectively both independently and as part of a distributed team.</li> </ul> Preferred Qualifications <ul> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li>Experience with cloud-native and DevOps technologies including <b>Docker</b>, <b>Kubernetes</b>, <b>Jenkins</b>, <b>GitHub Actions</b>, and/or <b>Google Cloud Platform (GCP)</b>.</li> </ul> </div> <p> </p> <p> </p> <p><br></p>

<p><h4>Description</h4> <p>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p> <p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p> <h4>Responsibilities</h4> <ul> <li><strong>Cisco ISE (Identity Services Engine) Administration</strong> <ul> <li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li> <li>Configure and manage AAA services using: <ul> <li>802.1X</li> <li>MAB</li> <li>TACACS+</li> </ul> </li> <li>Manage and support: <ul> <li>Guest access portals</li> <li>BYOD onboarding</li> <li>Posture assessment policies</li> </ul> </li> <li>Integrate Cisco ISE with Active Directory and identity management systems</li> <li>Troubleshoot authentication and authorization issues across wired and wireless environments</li> <li>Define and enforce access control policies based on user roles, device profiling, and security posture</li> </ul> </li> <li><strong>Cisco Firepower (FTD & FMC) Management</strong> <ul> <li>Manage Cisco Firepower (FTD & FMC) environments</li> <li>Firewall policies</li> <li>Site-to-site and remote access VPNs</li> <li>Monitor security features like IPS, AMP, URL filtering</li> <li>Perform upgrades, patching, and security monitoring</li> </ul> </li> <li><strong>Security Operations</strong> <ul> <li>Monitor and troubleshoot network security issues</li> <li>Support incident response and root cause analysis</li> <li>Ensure infrastructure availability and compliance</li> </ul> </li> <li><strong>Documentation & Continuous Improvement</strong> <ul> <li>Maintain documentation of security configurations, policies, and operational procedures</li> <li>Contribute to the development of network security standards and best practices</li> <li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li> </ul> </li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li> <li>3–5+ years of experience in network security or security engineering roles</li> <li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li> <li>Experience supporting enterprise-scale network security environments and NAC solutions</li> <li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li> <li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li> <li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p> <p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p> <h4>Responsibilities</h4> <ul> <li><strong>Cisco ISE (Identity Services Engine) Administration</strong> <ul> <li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li> <li>Configure and manage AAA services using: <ul> <li>802.1X</li> <li>MAB</li> <li>TACACS+</li> </ul> </li> <li>Manage and support: <ul> <li>Guest access portals</li> <li>BYOD onboarding</li> <li>Posture assessment policies</li> </ul> </li> <li>Integrate Cisco ISE with Active Directory and identity management systems</li> <li>Troubleshoot authentication and authorization issues across wired and wireless environments</li> <li>Define and enforce access control policies based on user roles, device profiling, and security posture</li> </ul> </li> <li><strong>Cisco Firepower (FTD & FMC) Management</strong> <ul> <li>Manage Cisco Firepower (FTD & FMC) environments</li> <li>Firewall policies</li> <li>Site-to-site and remote access VPNs</li> <li>Monitor security features like IPS, AMP, URL filtering</li> <li>Perform upgrades, patching, and security monitoring</li> </ul> </li> <li><strong>Security Operations</strong> <ul> <li>Monitor and troubleshoot network security issues</li> <li>Support incident response and root cause analysis</li> <li>Ensure infrastructure availability and compliance</li> </ul> </li> <li><strong>Documentation & Continuous Improvement</strong> <ul> <li>Maintain documentation of security configurations, policies, and operational procedures</li> <li>Contribute to the development of network security standards and best practices</li> <li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li> </ul> </li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li> <li>3–5+ years of experience in network security or security engineering roles</li> <li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li> <li>Experience supporting enterprise-scale network security environments and NAC solutions</li> <li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li> <li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li> <li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li> </ul></p><p></p>