Wordpress Developer Jobs in Jordan
242 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>Title: Health & Nutrition Coordinator</strong></p><br><p>TEAM/PROGRAMME: Health & Nutrition <br> LOCATION: Damascus/Aleppo.<br> GRADE: 3<br> Contract Length: 12 months renewable</p><br><p>CHILD SAFEGUARDING: <br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p>ROLE PURPOSE: <br> The Health and Nutrition Coordinator will work to contribute and improve the overall Health & Nutrition of the targeted Beneficiaries in Syria, through provision of quality Comprehensive primary health care including RH, child health and nutrition services (MIYCN, IYCF-E, CMAM, MAMI). The Health & Nutrition Coordinator will work collaboratively with partners to meet the needs of patients, promote healthy behaviours, strengthen health systems and improve access to basic health and nutrition services. She/ He will work under the direct line management of Head of Office and is also expected to work closely/coordinate with Health & nutrition Technical Advisors (Backstop) in the Country office on technical matters/inputs.</p><br><p>SCOPE OF ROLE: <br> Reporting: Head of Office.</p><br><p><br> KEY AREAS OF ACCOUNTABILITY:<br> • Manage and Provide Technical support to the Health and Nutrition emergency programme by leading the establishment and setting up of an integrated nutrition component in the current service delivery point.<br> • Manage, develop and review detailed implementation plans for health and nutrition projects and ensure quality standards in compliance with Save the Children strategies, donor guidelines and priorities.<br> • Review the partners’ narrative and financial report and prepare for the monthly BvA and Award Review Meetings.<br> • To lead in the coordination and preparation of quality and timely donor reports thus ensuring that these are of high quality (Reporting clearly on progress towards the outputs of the project as stated in the project proposal).<br> • Manage and oversee the implementation of the agreed plan for health & Nutrition projects with the partners, from a quality perspective and meeting project targets and deadlines. (for example, monitoring against log frames, monitor detail implementation plan and individual performance management work plans). <br> • Work closely with the Emergency programme teams to ensure an integrated programme approach, identify ways of maximising links, sharing of experiences and lessons learnt as well as leverage of SCI projects in the area. <br> • As budget holder for health & nutrition grants, be fully aware of the grant compliance regulations of the donors relevant to projects. The post holder will work with the Head of Office in Damascus and Aleppo to review and revise budgets, authorizing and monitoring expenditure in line with the budget and donor guidelines, SCI grant management and financial guidelines. <br> • Provides supervision, guidance and direction to all Health and Nutrition staff in partner organizations.<br> • Provide training, capacity building and technical support to Health & Nutrition staff and relevant ministry/partners <br> • Ensure Save the Children Child’s Protection and Safeguarding Children policies are understood, implemented and monitored and that it is integrated into all aspects of the team’s work and program implementation.<br> • Management control and usage of Save the Children assets and funds and ensure the programme provides value for money. <br> • Representation and coordination within the organization and other stakeholders:<br> • Engage with key Government Agencies Health ministry, and other stakeholders and duty-bearers at area and governorate levels, in particular to support the implementation of the health & Nutrition programmes.<br> • Ensure an integrated and joined up approach to advocacy and programme work.<br> • Represent Save the Children in various health & nutrition related fora, meetings and workshops including relevant clusters/strengthen & maintain links with relevant co-ordination mechanisms.<br> • Ensure that regular and effective communications are maintained with Health Technical Advisors and other sectors within the organization for smooth program operations, implementation and integration. <br> • As a key member of program Team, actively participate in program and other team Meetings held at the field office level.<br> • Lead on multi-sectoral / health and nutrition technical assessments in coordination with other SCI thematic areas and/or other external sector agencies, ensuring assessment findings are documented and that all assessments include a specific analysis of children’s needs. <br> • Working with the Health and Nutrition advisors and Head of Offices, develop Health/Nutrition sector response plans and master budgets and contribute to Save the Children’s overall response strategy. <br> • Prepare and oversee Health/Nutrition programme implementation to ensure timely delivery of programme activities Prepare timely programme and donor reports on project activities in compliance with internal SCI requirements and any relevant external donor requirements. <br> • Working closely with the HR team, identify Health/Nutrition staffing needs for emergency programmes, and ensure rapid recruitment, induction and training of new staff. <br> • Identify Health/Nutrition programme supplies needs and coordinate with the logistics team to put in place a sensible phased procurement plan. <br> • Working closely with the MEAL team to put in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in programme design. <br> • To ensure that the minimum standards of humanitarian relief assistance are maintained in accordance with the Sphere Charter, Red Cross Code of Conduct and CHS.<br> • Identify learning and training opportunities for Save the Children staff and partners and work as a mentor and role model for less experienced staff.<br> • In additional to the above listed responsibilities the Health & Nutrition Program Coordinator will also be responsible for any other duty deemed necessary by the Line Manager.</p><br><p>CORE BEHAVIOURS</p><br><p>Understanding humanitarian contexts and application of humanitarian principles:<br> • Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> • Actively engages in disaster coordination mechanisms and interagency cooperation<br> • Leads on the development of a Field office response based on an understanding of the contexts.<br> SKILLS AND BEHAVIOURS (our Values in Practice)<br> Accountability:<br> • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values<br> • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved<br> Ambition:<br> • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same<br> • Future orientated, thinks strategically and on a global scale</p><br><p>Collaboration:<br> • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters<br> • Values diversity and different people’s perspectives, able to work cross-culturally.<br> Creativity:<br> • Develops and encourages new and innovative solutions<br> • Integrity: honest, encourages openness and transparency, builds trust and confidence<br> • displays consistent excellent judgement<br> QUALIFICATIONS AND EXPERIENCE:<br> • Qualified Health professional MD, (MPH preference) with medical background) medicine, pharmacy, public health, or other relevant health discipline with at least five years of relevant experience preferably in primary health care, preventive and curative service delivery in the context of emergencies.<br> • Strong analytical and conceptual skills and the ability to think and plan strategically.<br> • Strong skills and experience in all aspects of programme development, including programme/project monitoring, review & evaluation.<br> • Substantial experience of developing working relations with government, UN agencies INGO partner’s community stakeholders and beneficiaries.<br> • Fluency in written and spoken English and substantial experience in preparing projects proposals and reports to donors. <br> • Excellent interpersonal, communication and presentation skills and commitment to capacity building of staff with proven skills as a trainer/facilitator and mentor.<br> • Demonstrate skills in resource and staff management/development and the implementation of appropriate policies, procedures, and systems. <br> • Commitment to and understanding of Save the Children’s aims, values and principles.<br> • Ability to be self-sufficient and resourceful.<br> • Ability and willingness to travel to projects and stay in basic conditions.<br> • Computer skills e.g. Word, Power Point and Excel.<br> • Language skills: Excellent Arabic and English – writing and speaking</p><br><p>Desirable</p><br><p>• An area of particular expertise within humanitarian health & Nutrition. <br> • Experience of working on Health/nutrition programmes in emergencies and epidemic outbreaks.</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p><br></p><p>Organizational Context and Scope IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to support governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. In Jordan, IOM works with the Jordanian Government and a range of partners to assist migrants in need, promote migrants rights, and respond to growing migration management challenges. IOM also participates in inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis. Within the IOM Jordan Mission, the Programme Support Unit (PSU) is a cross-sectoral unit working closely with all thematic units to support the development, implementation, monitoring and reporting of projects and other initiatives. The unit coordinates closely with HQ and regional colleagues, as well as external counterparts and donors to support quality and well-coordinated programming and oversight. This includes supporting the implementation and monitoring of the mission-wide IOM Jordan strategy. Under the overall supervision of the Head of Programmes and the direct supervision of the Programme Support Unit Officer, and in close coordination with the Project Support Unit Coordinator, the Senior Programme Support Associate will be responsible for supporting the implementation of programming across projects and programmes in OPT.</p><p>Support PSU in research and drafting of project proposals, and in preparing for meetings with PMs and donors. Provide timely inputs to the IOM project management system (PRIMA) in support of the project development process. Support the PSU in maintaining information tools required to track service delivery and identify gaps, including reports, mapping, spreadsheets, and others as required. Support budget monitoring and timely implementation of projects by helping to organize the collection, processing, analysis, documentation of project data for reporting purposes, and by contributing to a systematic approach in data management, monitoring and evaluation. Assist in drafting and coordinating communications and advocacy products, such as talking points, briefs, newsletters, presentations, and key messages, as required. Assist in reviewing cross-cutting issues such as gender, children, environment and accountability to affected populations, and in reflecting these considerations during programme development and implementation. Perform such other duties as may be assigned.</p><p>Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education</b>: Bachelor's degree in International Relations, Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic with four years of relevant professional experience. High school diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><b>Experience</b>: Experience in monitoring and evaluation, data collection, accountability, or programme support within government, non-government, or international organization. Familiarity with community feedback mechanisms and accountability processes. Experience supporting third-party monitoring (TPM) activities is desirable. Prior working experience with UN agencies, INGOs, and NGOs is an asset.</li><li><b>Skills</b>: Excellent written and oral communication skills. Strong reporting, writing and research skills. Strong interpersonal and teamwork skills, with the ability to work effectively with people of diverse cultural and national backgrounds. Proficient use of Microsoft office (Outlook, Word, Excel).</li><li><b>Languages</b>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><b>Required Competencies</b>: IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</li><li><b>Values</b>: all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity; Integrity and transparency; Professionalism; Courage; Empathy.</li><li><b>Core Competencies behavioural indicators Level 2</b>: Teamwork, Delivering results, Managing and sharing knowledge, Accountability, Communication.</li><li><b>Managerial Competencies behavioural indicators Level 2, if with direct reports</b>: Leadership, Empowering others, Building Trust, Strategic thinking and vision, Humility.</li></ul>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Site Manager (SM) is responsible for delivering high-quality food service in accordance with the performance work statement. Responsibilities include, but are not limited to scheduling of personnel, work supervision and quality control. Functional authority and task completion are the responsibility of the Site Manager. Services provided shall include Food Services and DFAC Equipment Maintenance and Repair, Inspection, Cleaning and Maintenance of Hood and Duct Systems, Bottled Water Delivery Distribution and Storeroom functions as specified in the Performance Work Statement. The SM is responsible for direct oversight of the successful performance of key subcontracts put in place to support contract requirements. Responsibilities + Responsible for the overall management, execution, and personnel supervision of Food Services and DFAC Equipment Maintenance and Repair, Inspection, Cleaning and Maintenance of Hood and Duct Systems, Bottled Water Delivery Distribution and Storeroom Functions as specified in the Performance Work Statement. + Responsible for providing services on a 24/7/365 basis. + Responsible for successful implementation of all contractual matters and CDRL reports at designated site/location. + Shall meet with the contracting officer, contract administrator, government’s quality assurance person and other government personnel as needed to ensure a successful partnership. + Responsible for ensuring a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. + Responsible for establishing and maintaining a documented training program. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Manage subcontracts put in place to support contract requirements. + Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. + Shall perform escort duties. + Performs other duties as assigned in accordance with contractual, functional, and mission requirements. + The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job. Qualifications Minimum Qualifications Education/Certifications: + Must have a High School diploma or equivalent, bachelor’s degree preferred. + Must have or shall be able to pass and maintain a current Serve-Safe certification. + Must be certified or shall be willing to receive certification to drive up to a 10K forklift. + Must be able to or shall be willing to learn to drive manual transmission vehicles. + Must have a current, valid U.S. Passport and US or Local Driver’s License. + Must have and maintain a valid U.S. SECRET or Interim Secret Security Clearance prior to deployment. + Must be able to read, write, speak and understand English fluently. + Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Experience: + Military food service experience in the grade of Master Sergeant (E-7) or above within the ten (10) years, three (3) year must have been served as a manager or assistant manager. + Additional managerial experience to include: performance management of employees, training, completing required reports, and excellent customer satisfaction results. Skills: + Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. + Excellent communication, analytical, project management and supervisory skills. + Must be skilled with Microsoft programs such as Excel, Word, and Power Point. + Able and willing to work periods of long hours to meet mission requirements + Military experience in a contingency environment and knowledge and experience working with government contracts preferred. Supervisory/Budget Responsibilities: + Must be willing to familiarize self with program financials to include PMRs and EACs. Working Environment: + Work will be indoors and outdoors. + Exposure to heat, cold, dust, noise, chemicals may occur. + Overtime and shift work may be required depending on contractual needs. + Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. + Task specific work environment training will be provided as required. + Must be prepared to function in a wartime environment to support U.S. interests. + 100% Overseas Assignment. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. </span></p>
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<p ><span >The Program / Department / Team </span></p>
<p ><span >The </span><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </span></p>
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<p ><span >The Position</span></p>
<p ><span >The Mentorship Intern supports the implementation and coordination of mentorship program activities by assisting with mentor and MSE engagement, session scheduling, interview coordination, and training logistics. The role involves maintaining regular communication with participants, tracking mentorship progress, collecting and organizing program documentation, and ensuring smooth execution of mentorship sessions and events. The intern also supports administrative and operational tasks that contribute to the effective delivery and monitoring of the mentorship intervention, in addition to other Iqlaa interventions where applicable.</span></p>
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<p ><span >ESSENTIAL RESPONSIBILITIES </span></p>
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<p ><span >1. Administrative Support</span></p>
<p ><span >• Maintain accurate records and documentation of mentorship activities, including mentorship plans, attendance sheets, and training materials.</span></p>
<p ><span >• Collect, organize, and archive MSEs mentorship plans and related program documentation.</span></p>
<p ><span >• Prepare and print training materials, certificates, attendance sheets, and other required documents for mentorship activities.</span></p>
<p ><span >• Support tracking and reporting of mentorship sessions and participant engagement.</span></p>
<p ><span >• Ensure proper filing and maintenance of mentorship-related records and administrative documents.</span></p>
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<p ><span >2. Mentorship Coordination and Participation Support</span></p>
<p ><span >• Support in the coordination and follow-up on mentorship sessions between mentors and MSEs to ensure timely implementation.</span></p>
<p ><span >• Support in coordination and communication regularly with mentors and MSEs regarding session schedules, requirements, and program updates.</span></p>
<p ><span >• Support the arrangement and scheduling of mentor and MSE interviews, including sharing meeting links and confirming attendance.</span></p>
<p ><span >• Follow up with mentors and MSEs to ensure participation in interviews, training sessions, and mentorship activities. </span></p>
<p ><span >• Provide logistical and operational support to ensure the smooth delivery of mentorship reflection sessions, partner meetings, and mentor onboarding training.</span></p>
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<p ><span >3. Support for Iqlaa Components and Program Events</span></p>
<p ><span >• Support the coordination and implementation of activities across other Iqlaa components, as needed, including workshops, events, meetings, and field-level activities.</span></p>
<p ><span >• Provide logistical and administrative support for Iqlaa events, including preparing materials, coordinating attendance, supporting venue arrangements, and assisting with participant registration and follow-up.</span></p>
<p ><span >• Support communication with participants, partners, service providers, and internal teams to ensure smooth coordination of component activities and events.</span></p>
<p ><span >• Assist in organizing event documentation, including attendance sheets, photos, participant lists, feedback forms, and other required records.</span></p>
<p ><span >• Support the team in tracking event-related tasks, timelines, and logistical requirements to ensure activities are implemented efficiently and in line with program needs.</span></p>
<p ><span >• Provide ad hoc operational and coordination support to Iqlaa components, as requested by the supervisor and program team.</span></p>
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<p ><span >SUPERVISORY RESPONSIBILITY</span></p>
<p ><span >N\A</span></p>
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<p ><span >ACCOUNTABILITY </span></p>
<p ><span >Reports Directly To:</span><span > Mentorship Senior Coordinator </span></p>
<p ><span >Works Directly With:</span><span > Mentorship Team Lead & Senior Mentorship Coordinator, Iqlaa Senior Leadership team, and other program staff. </span></p>
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<p ><span >ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.</span></p>
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<p ><span >MINIMUM QUALIFICATION & TRANSFERABLE SKILLS </span></p>
<p ><span >Diploma or bachelor’s degree in business administration, management, social science, or a related field.</span></p>
<p ><span >• Excellent computer skills with strong proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Strong organizational and administrative skills with attention to detail.</span></p>
<p ><span >• Effective verbal and written communication skills in Arabic and English.</span></p>
<p ><span >• Ability to coordinate multiple tasks and manage deadlines efficiently.</span></p>
<p ><span >• Strong interpersonal skills and ability to communicate professionally with diverse stakeholders.</span></p>
<p ><span >• Ability to maintain accurate records and documentation.</span></p>
<p ><span >• Proactive, reliable, and able to work both independently and as part of a team.</span></p>
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<p ><span >SUCCESS FACTORS </span></p>
<p ><span >Success in this role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple tasks effectively. The ideal candidate is proactive, reliable, and eager to learn, with a positive attitude and willingness to take initiative. They should be adaptable, collaborative, and able to build strong working relationships while maintaining professionalism and accountability in all tasks.</span></p>
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<p ><span >LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS</span></p>
<p ><span >The position is based in Amman, Jordan, with regular travel to project sites across governorates. Mercy Corps team members represent the agency both during and outside work hours and are expected to conduct themselves professionally and adhere to Mercy Corps’ policies at all times.</span></p>
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<p ><span >ONGOING LEARNING</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
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<p ><span >TEAM EFFICIENCY AND EFFECTIVENESS </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with diverse experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
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<p ><span >EQUAL EMPLOYMENT OPPORTUNITY</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
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<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
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<p ><span >SAFEGUARDING & ETHICS</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
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<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كوربس تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا، سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة، من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية، تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كوربس في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >Recruitment Scams & Fraud Warning</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised:</span></p>
<ul >
<li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li>
<li ><span >All active jobs are advertised directly on Akhtaboot.</span></li>
<li ><span >Official Mercy Corps emails will always arrive from an @mercycorps.org email address.</span></li>
<li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p>Serve under the direction of Power Plant Supervisor to operate and maintain power plant/spot power generators & equipment Promote and maintain safety following established safe work practices and procedures Report to the Supervisor on all special occurrences such as emergency outages and corrective actions taken to maintain service. Anticipate unscheduled load changes, and detect early indications of power generating equipment malfunctions in order to maintain continuous service Troubleshoot and make comparable major repairs to Gensets, powered support systems, vehicles, and other major components (e.g., engines, generators, alternators, gears, compressors, and hydraulic, pneumatic, electrical components) Rebuild and/or overhaul-to include top end, in frame and complete Gensets, powered support systems, and other major components (e.g., engines, generators, alternators, gears, compressors, hydraulic, pneumatic and 12/24vdc electrical components Assist in the control and distribution of the mechanical and electrical makeup and operation of powered support systems such as those described above, including their major mechanical, electrical, hydraulic, and pneumatic components Troubleshoot and repair diesel, gasoline, and/or multi-fuel engines (e.g., PMCS, break down repairs, periodic maintenance, and overhauling those of 3 to 16 cylinders and up to 2MW of power) When power production malfunctions occur and to ensure personnel and equipment safety, assist to isolate generator/s and bypass fault in order to maintain service or take actions to shed low priority loads when full service cannot be maintained Ensure correct testing and isolation procedures are followed before working on de-energized High Voltage Networks or Switchgear When workload/mission/staffing levels dictate, assist with daily Power Plant operations to include bringing online/offline gensets, synchronizing/paralleling gensets, taking hourly generator readings, fueling in power plant environment, electrical distribution installation/maintenance, facility maintenance, housekeeping, etc. When workload/mission/staffing levels dictate, assist with MV/LV electrical/Power Plant operations teams with installation/removal of electrical distribution equipment Fill in required genset service/periodic maintenance/repair documents/reports and turn over to Lead Power Plant Supervisor Ensure required documentation/reporting is submitted in a timely manner Request/retrieve service/maintenance/repair parts/components from Prime Contractor Consolidated Material Warehouse and transport to genset/power plant service/repair location Attend/deliver daily Safety meetings/stand downs IAW with VGS and Prime contractor policies Most senior Power Gen Mechanic and Team leader for power generating equipment in spot gen or power plant environment at assigned work location Take ownership of Power Plant generator fleet to ensure repairs, maintenance, overhauls, etc. are performed with utmost of quality/safety in mind and IAW manufacturer's service/maintenance recommendations Assist Prime contractor Procurement/Materials staff with acquiring repair parts/consumables by supplying Genset model data, part numbers, descriptions and technical oversight when required Willingness to attend formal OEM specific genset and/or controls training Accountability for power gen mechanic staff, tools, manuals, and gen set status-FMC/NMC Ensure less experienced members of power gen mechanic team are performing services/minor repairs to high quality standards and IAW manufacturer's recommendations Ensure power generator staff are performing service/maintenance/repair duties IAW US Military, Prime Contractor, Host Nation and VGS Environmental/Hazmat policies and procedures Attend VGS EHS (Electrical Health & Safety) training and establish a status of CP (Competent Person), AP (Authorized Person) or SAP (Senior Authorized Person) Thorough understanding of oil sample analysis process as well as interpretation of oil analysis reports Operate/perform within the behavioral guidelines/policies/procedures put forth by USG, US Military Command, Host Nation, Prime Contractor and VGS Execute the company s policy and procedure for proper and efficient operation of the power plants and distribution network to support AFCAP Duties will involve work in the outdoors with a potential exposure to arid climatic conditions including extreme temperatures in the summer months Must be able to work overhead with arms raised for extended periods. As directed by the Power Plant Supervisor</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have computer skills and be able to operate a variety of computer programs.</li><li>Must be able to speak, read and write English fluently</li><li>Must maintain a valid driver s license from their home country with validity for 12 months from on-site employment date</li><li>Must maintain a valid passport from their home country with validity for 12 months from on-site employment date. Passport must have a minimum of 6 blank pages prior to OCONUS mobilization.</li><li>To perform this job Must satisfy the AFCENT Force Health Protection Guidance medical requirements for AFCENT prior to OCONUS mobilization, must be able to maintain a Medically Qualified (MQ) rating on an annual basis.</li><li>Must meet the host nation COVID-19 entry requirements; COVID-19 vaccination(s), fully inoculated and Booster.</li><li>Must be CAC eligible and able to gain and maintain authorized entry onto US military installations.</li><li>satisfactorily, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.</li></ul><b>Desired Qualifications</b><ul><li>Experience in medium to large scale operation, maintenance and complete overhaul of prime power diesel gensets (50-60 liter engines)</li><li>Cummins Mech III Mechanic Certification or equivalent</li><li>Cummins Certification for KTA50 engines and PCC3300 controllers or equivalent</li><li>High skill level with Cummins InPower or equivalent</li></ul><b>Additional Required Qualifications</b><ul><li>Must be CAC eligible</li><li>Must hold a security clearance and/or be eligible to obtain one</li><li>Experience in maintenance, repair, operation and troubleshooting of genset systems (fuel, induction, cooling, controls, exhaust, engine internal & peripheral) of gen sets ranging from 15Kw to 2Mw</li><li>Experience using all types hand and power tools, shop equipment such as hydraulic presses, drill presses, hydraulic, electric or pneumatic lifting devices, etc</li><li>Experience using all types of measuring devices such as Vernier calipers, micrometers, dial bore gauges, etc</li><li>Experienced in working with other technical staff</li><li>Ability to read and use technical manuals, illustrations, diagrams, schematics, and similar guides covering the complete assembly, troubleshooting, and layout of power generators and/or support systems</li><li>Experienced working in international work environments with expatriate or US military</li><li>A thorough knowledge of the mechanical and electrical makeup and operation of powered support systems such as those described above, including their major mechanical, electrical, hydraulic, and pneumatic components including: Standard Diesel generators, Controls to include genset synchronizing and paralleling, genset communication/monitoring systems such as PULSE SCADA and Switchgear</li><li>Proactive nature and strong interpersonal skills in collaborating, communicating and working with (1) Other senior managers and staff (to include Site management team), (2) Local and International subcontractors; (3) US Military representatives; and (4) Local officials as required</li><li>Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling and working outdoors.</li><li>Must be willing and able to lift and move items, parts assemblies and equipment up to the safety regulation maximum.</li><li>Ability to follow troubleshooting procedures and use deductive reasoning to isolate the fault; and provide step by step feedback on all steps taking</li><li>Able to take specific verbal and written directions and carryout directions from the supervisor. Decisions made are covered by specific, well-established work methods and procedures In the event problems arise, mechanics at this level are able take corrective action in accordance with instructions or notify their supervisor</li><li>Experience in providing prime power O&M Services to clients</li><li>Hands on inspect, test, and repair components of electrical systems to include generators, transformers, transfer switches, switch gear, PLC controls, and fuel monitoring and delivery systems</li><li>Knowledge and experience regarding occupational hazards for electrical and mechanical trades, related safety practices, and skill required for the installation, maintenance, and repair of power generator systems and equipment</li><li>Basic knowledge and trained with current certification of First Aid & CPR</li><li>Must rescue an injured victim from an electrical conductor</li><li>Must know Lockout/Tagout Procedures</li><li>Ability to read, comprehend/understand and apply information contained in manufacturer equipment manuals, facility document including drawings and specification, operation and maintenance manuals, standard operating and emergency response procedures, material safety data sheets, etc</li><li>Ability to interpret and apply required corrective action with data readings and results of equipment checks to identify equipment or process problems and take appropriate responses to correct or resolve problems</li><li>Specific understanding and knowledge of power generation equipment startup and shut down and basic equipment maintenance procedures as they relate to the power generation equipment and/or auxiliary operator</li><li>Must have knowledge of use and proper application of Personal Protective Equipment</li><li>Basic skill level with Microsoft Word, Outlook and Excel is required. Intermediate level is preferred</li><li>10+ years as Lead Generator Mech III</li><li>Provide Certificates and/or willingness to attend formal training</li></ul><b>Role Characteristics</b><ul><li>Great interpersonal skills.</li><li>Customer service oriented.</li><li>Team player.</li><li>Ability to multi-task.</li></ul>
<p> </p>
<p><strong>JOB DESCRIPTION</strong></p>
<p><strong>Legal and Contractual Affairs Specialist</strong></p>
<p > </p>
<p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p>
<p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p>
<p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p>
<p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p>
<p > Water Authority of Jordan (WAJ) - Amman, Jordan.</p>
<p><strong>Position type</strong>: Full-Time Local Professional</p>
<p><strong>Duration</strong>: Fixed-term through December 31, 2026</p>
<p> </p>
<p><strong>BACKGROUND </strong></p>
<p>The Water Governance Activity (WGA) program is a multi-year project funded by USG, which aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance. In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts. </p>
<p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p>
<p> </p>
<p><strong>JOB SUMMARY</strong></p>
<p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p>
<p> </p>
<p><strong>DUTIES AND RESPONSIBILITIES:</strong></p>
<p>The incumbent’s main responsibilities include, but are not limited to:</p>
<ul>
<li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li>
<li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li>
<li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li>
<li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li>
<li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li>
<li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li>
<li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li>
<li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li>
<li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li>
<li>Support negotiations and dispute resolution processes related to the Management Contract.</li>
<li>Liaise with external legal counsel and relevant stakeholders, as required.</li>
<li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li>
<li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li>
<li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li>
</ul>
<p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p>
<ul>
<li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li>
<li>Strong analytical and reporting skills.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li>
<li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li>
<li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li>
<li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li>
</ul>
<p><strong>EDUCATION AND/OR EXPERIENCE</strong></p>
<ul>
<li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li>
<li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li>
<li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li>
<li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li>
<li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li>
</ul>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p>
<p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p>
<p> </p>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1> Licensed Network Psychologist 50% contract</h1>
<h3>CONTEXT</h3>
<p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p >Médecins Sans Frontières Reconstructive Surgery program in Amman is seeking a <strong>(1) Licensed Network Psychologist for a Part-Time (50%) contract.</strong></p>
<p><strong>Dimension of post</strong></p>
<ul>
<li>Reconstructive Surgery Hospital with an average of 520 admissions per year, approximately 1,000 surgeries annually, 50 surgical beds and 69 rehabilitation beds, 2 OTs for Orthopedic, Maxillo-facial and plastic surgeries; OPD with an average of 550 consultations/month.</li>
<li>Physiotherapy; mental health and psychosocial department and a micro laboratory within the hospital</li>
</ul>
<p >SCOPE OF RESPONSIBILITIES</p>
<ul>
<li>Assessing and identifying the patients’ needs prior to their admission at RSH in Jordan, with the objective of reducing risk factors and ensuring better stability before the start of treatment. Provide follow-up care for patients identified by the RSH MHPSS team after their admission to RSH in Jordan, addressing their short and medium-term psychological needs between treatment stages to enhance their overall mental well-being.</li>
</ul>
<h3><span >ACCOUNTABILITIES</span></h3>
<p>•Provide structured psychological support before admission and after discharge to ensure seamless continuity of care between RSH and patients’ home countries and improve the health outcomes.</p>
<p>•Collect data about the patient’s mental health status prior to the admission and after discharge, allowing a better assessment of the program’s outcomes.</p>
<p>•Reduce the psychological risks and enhance the patient’s stability prior to the admissions at the RSH.</p>
<p>•Implement evidence-based psychological interventions according to MSF guidelines and protocols, ethical standards, and organizational SOPs.</p>
<p>•Provide prioritized patients with psychological care in home countries regarding the psychological sessions, optimizing their adherence to their medication and provide regular follow-up with the patients.</p>
<p>•Act as a key coordination point between RSH MHPSS teams, MLOs, and external partners to support effective case management, referrals, and treatment adherence.</p>
<p><strong>Clinical Care and Patient Support</strong></p>
<p>•Conduct and contribute to the psychological assessment and support of patients across the continuum of care, including pre-admission, admission, and post-discharge phases.</p>
<p>•Identify psychological risks and needs that may impact patients’ access to care, treatment adherence, or overall well-being.</p>
<p>•Provide appropriate psychological interventions and support, in line with MSF protocols, organizational mental health and psychosocial support (MHPSS) frameworks and ethical standards.</p>
<p>•Support patients and, where relevant, caretakers to enhance psychological stability, coping capacities, and readiness for treatment.</p>
<p>•Ensure continuity and quality of psychological care through effective case management and follow-up, including remote support when appropriate.</p>
<p> <strong>Continuity of Care and Referrals</strong></p>
<p>•Contribute to discharge planning and post-discharge follow-up to ensure continuity of psychological care in patients’ home countries.</p>
<p>•In collaboration with the mental health team in the RSH, coordinate referrals to internal or external mental health services as needed, in collaboration with relevant stakeholders.</p>
<p>•In coordination with the mental health team in RSH, ensure timely handover and information sharing with mental health teams and/or partners during transitions of care, including re-admissions...</p>
<p><strong>Coordination and Collaboration</strong></p>
<p>•Work in close collaboration with multidisciplinary teams to integrate psychological perspectives into patient care planning.</p>
<p>•Maintain effective working relationships with mental health focal points, medical teams, and external partners in patients’ home countries.</p>
<p>•Participate actively in multidisciplinary meetings, contributing professional input to support shared decision-making.</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>•Contribute to the development, adaptation, and implementation of tools, protocols, and processes related to psychological assessment, follow-up, and remote care.</p>
<p>•Support capacity-strengthening initiatives for internal teams and external partners, in line with identified needs and organizational priorities.</p>
<p><strong>Documentation, Monitoring, and Reporting</strong></p>
<p>•Ensure accurate, timely, and confidential clinical documentation in accordance with MSF policies.</p>
<p>•Contributes to the collection, analysis, and reporting of qualitative and quantitative data for monitoring, evaluation, and learning purposes.</p>
<p>•Prepare regular activity and technical reports as required.</p>
<h3>PROFILE</h3>
<ul>
<li>Required, degree or diploma in Psychology</li>
<li>Required, holding an MOH license to practice as a psychologist</li>
<li>Essential 2 years’ experience minimum practicing as a psychologist</li>
<li>Desirable previous experience with MSF or other NGOs in developing countries</li>
<li>Required, Fluent spoken and written Arabic and English required.</li>
<li>Essential: computer literacy (word, excel, and internet)</li>
<li>Required competencies: Results and Quality Orientation; Teamwork and Cooperation; Behavioral Flexibility; Stress Management</li>
</ul>
<p>Contract:</p>
<ul>
<li>Part-time - 50% Activity Rate; Position based in Amman</li>
<li>Fixed-term national contract, renewable.</li>
</ul>
<p >Interested applicants should submit their application in English containing curriculum vitae no later than <strong>14<sup>th</sup> July 2026</strong> to the <u>Akhtaboot website</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span></span><span ><span >into action — helping people triumph over adversity and build stronger communities from within. </span></span><span ><span >Now, and for the future.</span></span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The PPD Senior Officer will support the Research and Learning team, including the PPD Manager and R&L Coordinator, in implementing Iqlaa’s Private-Public Dialogue (PPD) activities focused on generating and using evidence to address key constraints affecting MSEs and HBBs in Jordan.</span></p>
<p > </p>
<p ><span >The Senior Officer will support desk research, data collection, stakeholder consultations, preparation of PPD materials, coordination of dialogue activities, documentation, follow-up, and reporting.</span></p>
<p > </p>
<p ><span >Working under the guidance of the PPD Manager and Research & Learning Lead, the Senior Officer will work closely with Iqlaa teams, partners, public and private sector stakeholders, MSEs, HBBs, and other relevant actors to support effective and well-documented PPD activities.</span></p>
<p > </p>
<p ><span >The position is suited to an early-career professional with around 4-5 years of experience interested in PPD, applied research, economic development, stakeholder engagement, and evidence-based programming.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >PPD Research and Coordination</u></em></p>
<p ><span >• Support the implementation and coordination of PPD activities in line with approved workplans and timelines.</span></p>
<p ><span >• Conduct desk research and review relevant policies, regulations, studies, and data related to MSEs and HBBs.</span></p>
<p ><span >• Support data collection and stakeholder consultations and assist with the preparation of research and consultation tools.</span></p>
<p ><span >• Assist in preparing briefing notes, presentations, stakeholder profiles, and other materials for PPD activities.</span></p>
<p > </p>
<p ><em ><u >PPD Activity Support</u></em></p>
<p ><span >• Support the coordination of PPD meetings, consultations, workshops, and roundtables, including logistics and stakeholder communication.</span></p>
<p ><span >• Prepare agendas, participant lists, meeting materials, and documentation as required.</span></p>
<p ><span >• Record key discussions, recommendations, action points, and follow-up activities.</span></p>
<p ><span >• Maintain stakeholder lists, PPD activity trackers, and action trackers.</span></p>
<p > </p>
<p ><em ><u >Data, Learning and Documentation</u></em></p>
<p ><span >• Support the collection, organization, cleaning, and basic analysis of quantitative and qualitative data.</span></p>
<p ><span >• Support data collection and organization for the geo-mapping of MSEs and HBBs.</span></p>
<p ><span >• Document key findings, stakeholder feedback, lessons learned, and emerging issues from PPD activities.</span></p>
<p ><span >• Support the preparation of periodic updates, summaries, and knowledge products.</span></p>
<p ><span >Knowledge Management and Dissemination</span></p>
<p ><span >• Support the preparation and dissemination of PPD and research outputs, including briefs, presentations, and summaries.</span></p>
<p ><span >• Maintain organized research, PPD, and learning records, datasets, and databases.</span></p>
<p ><span >• Support the PPD Manager, R&L Coordinator, and wider Research & Learning team in related activities as required.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Research and Learning Team Lead</span></p>
<p ><span >Works Directly With:</span><span > Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in Economics, Statistics, Business Administration, Development Studies, Political Science, International Relations, Social Sciences, or another relevant discipline.</span></p>
<p ><span >• A master’s degree in a related discipline is an asset but is not required.</span></p>
<p ><span >• Approximately 3-4 years of relevant professional, internship, research, project, or academic experience.</span></p>
<p ><span >• Familiarity with quantitative and/or qualitative research methodologies.</span></p>
<p ><span >• Previous experience supporting research, data collection, surveys, interviews, focus group discussions, or desk research is preferred.</span></p>
<p ><span >• Basic quantitative and qualitative data analysis skills.</span></p>
<p ><span >• Ability to review, organize, and summarize information from multiple sources.</span></p>
<p ><span >• Proficiency in Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Familiarity with statistical software, data visualization tools, GIS, qualitative analysis software, or other relevant research tools is an asset.</span></p>
<p ><span >• Good writing skills and an ability to communicate research findings clearly.</span></p>
<p ><span >• Strong organizational and attention-to-detail skills.</span></p>
<p ><span >• Ability to work collaboratively with colleagues, partners, and external research teams.</span></p>
<p ><span >• Interest in economic development, private sector development, MSEs, market systems, policy, or related areas.</span></p>
<p ><span >• Fluent spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful Research and Learning Officer will demonstrate curiosity, attention to detail, and a genuine interest in research and economic development. The Officer should enjoy working with data and information and be motivated by understanding how research can contribute to better program decisions.</span></p>
<p ><span >The ideal candidate will be organized and dependable, capable of managing multiple assignments while maintaining the quality and accuracy of their work. They should be comfortable asking questions, learning new research approaches, receiving feedback, and progressively taking greater responsibility.</span></p>
<p ><span >Strong teamwork and communication skills are important, as the Officer will interact regularly with different Iqlaa teams, partners, consultants, field teams, and research participants.</span></p>
<p ><span >A proactive attitude, willingness to learn, analytical thinking, and the ability to turn information into clear and useful outputs will enable the Officer to succeed in the role.</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Good research and analytical skills.</span></p>
<p ><span >• Strong attention to detail and accuracy.</span></p>
<p ><span >• Ability to organize and synthesize information from different sources.</span></p>
<p ><span >• Strong organizational and time-management skills.</span></p>
<p ><span >• Ability to follow agreed procedures, workplans, and deadlines.</span></p>
<p ><span >• Clear written and verbal communication skills.</span></p>
<p ><span >• Ability to work collaboratively in a diverse team.</span></p>
<p ><span >• Willingness to learn new research methods and tools.</span></p>
<p ><span >• Ability to receive and incorporate constructive feedback.</span></p>
<p ><span >• Ability to manage several tasks and changing priorities.</span></p>
<p ><span >• Initiative and accountability for assigned work.</span></p>
<p ><span >• Flexibility, professionalism, and a solution-oriented approach.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<table border="1" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="671">
<tbody>
<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The MEL and Reporting Intern will provide support to the Program Quality and Learning (PQL) team in monitoring, evaluation, learning, reporting, research, and knowledge management activities across the Iqlaa Activity. The intern will contribute to the collection, organization, analysis, visualization, interpretation, and reporting of program data and evidence to support learning, accountability, adaptive management, and evidence-based decision-making.</span></p>
<p ><span >The position offers hands-on exposure to both quantitative and qualitative monitoring, evaluation, and learning approaches within a large-scale economic development and private sector development program. The intern will support various stages of the evidence generation cycle, including data collection, data quality assurance, data analysis, report writing, development of visual and knowledge products, synthesis of findings, and intervention-level monitoring and evaluation activities.</span></p>
<p ><span >This internship provides a valuable opportunity to gain practical experience in monitoring, evaluation, learning, reporting, research, data visualization, and program performance management. Through close collaboration with the PQL team, the intern will strengthen analytical, communication, research, reporting, facilitation, and problem-solving skills while contributing to organizational learning and evidence-based programming.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >● Support the implementation of monitoring, evaluation, learning, and reporting activities across the Iqlaa Activity.</span></p>
<p ><span >● Assist in the preparation, review, and quality assurance of monitoring and evaluation data collected from interventions, partners, and stakeholders.</span></p>
<p ><span >● Support qualitative and quantitative data collection activities, including surveys, interviews, focus group discussions, observations, and other learning exercises.</span></p>
<p ><span >● Support intervention-level monitoring, assessment, and evaluation activities, including data collection, analysis, and documentation of findings.</span></p>
<p ><span >● Assist in preparing analytical reports, learning briefs, success stories, case studies, presentations, and other knowledge products.</span></p>
<p ><span >● Support data analysis and visualization activities through the development of charts, graphs, dashboards, infographics, and other visual reporting products.</span></p>
<p ><span >● Support the preparation of periodic reports, presentations, and learning materials.</span></p>
<p ><span >● Assist in documenting lessons learned, emerging findings, best practices, and program achievements.</span></p>
<p ><span >● Assist in maintaining organized records of monitoring, evaluation, and reporting documentation.</span></p>
<p > </p>
<p > </p>
<p ><span >REGIONAL SYSTEMS AND SUPPORT FUNCTIONS</span></p>
<p ><span >● Ensure that effective systems are in place in all country offices for the adequate management of human resources, financial and operational field support functions.</span></p>
<p ><span >● Review and support country team adherence to Mercy Corps and donor policies and procedures.</span></p>
<p ><span >● Capture and disseminate best practices on operations, finance and HR systems across country teams to ensure highest quality and standards.</span></p>
<p ><span >● Provide dedicated support to country teams in the event of an emergency or startup of a complex program that requires additional resources. </span></p>
<p ><span >● Collaborate with country finance leads in producing bi-annual master budgets.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >N/A</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > The MEL and IM Manager or PQL Director.</span></p>
<p ><span >Works Directly With:</span><span > Monitoring, Evaluation, Learning, and information management team, intervention managers and partners focal points.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● A degree or pursuing a degree in a relevant field such as Statistics, Economics, Business Administration, Development Studies, Social Sciences, Data Science, Computer Science, Industrial Engineering, Public Administration, or a related field. </span></p>
<p ><span >● Strong interest in monitoring, evaluation, learning, research, reporting, or data analysis.</span></p>
<p ><span >● Demonstrated analytical and problem-solving skills. </span></p>
<p ><span >● Fluency written and verbal communication skills in English and Arabic.</span></p>
<p ><span >● Strong written and verbal communication skills to effectively convey data insights and present findings to diverse audiences. </span></p>
<p ><span >● Proficiency in Microsoft Excel, Word, and PowerPoint and any other relevant tools to the scope of work.</span></p>
<p ><span >● Strong attention to detail and commitment to data quality.</span></p>
<p ><span >● Willingness to travel within Jordan if required for field-based activities.</span></p>
<p ><span >● Familiarity with data cleaning, data transformation, and data validation techniques.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful MEL and Reporting Intern demonstrates initiative, accountability, attention to detail, and a strong commitment to producing accurate and reliable work. They are curious, adaptable, and motivated to learn new concepts, tools, and methodologies related to monitoring, evaluation, learning, reporting, and research. The intern collaborates effectively with colleagues, communicates clearly and professionally, and responds positively to guidance and feedback. They demonstrate sound organizational skills, the ability to prioritize tasks, and a willingness to take ownership of assigned responsibilities. As the internship progresses, the intern is expected to show increasing independence, analytical capability, and confidence in supporting evidence generation, learning processes, data quality, reporting, and knowledge management activities.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 30% travel to Jordanian’s governorates to support implementing the program activities.</span></p>
<p ><span >Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all locations.</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p>
<p class="MsoNormal" ><span ></span></p>
<p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a <b>“MISSION PHARMACY MANAGER” </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>CONTEXT</u>: </b></p>
<p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking a<b> </b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman, Jordan.<b> </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>MAIN PURPOSE</u>: </b></p>
<p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span> </span><span> </span></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b> </b></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span> </b></p>
<p class="MsoNormal" > </p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
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<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span> </span></span></p>
</td>
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<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p>
</td>
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<tr>
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<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListParagraph" ><span ><span>•<span > </span></span></span><span >Arabic & English essential. </span></p>
</td>
</tr>
<tr>
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<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Desirable knowledge of “Isy stock”</span></p>
</td>
</tr>
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<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
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<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"> </span></p>
</td>
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</tbody>
</table>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b>WORK LOCATION: </b>Amman - Jordan<b> </b> or Jerusalem depending on selected candidate </p>
<p class="MsoNormal" ><b>CONTRACT: </b>6 Months Fixed-term contract renewable – Full-time </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" >Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </p>
<p class="MsoNormal" >no later than <b>Thursday 3 Septemebr 2026</b>, on the <b>Akhtaboot website</b> </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with disabilities</i></b></p>
<p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p>
<p class="MsoNormal" ><b> </b> </p>
<p class="MsoNormal" ><b><u>Notice:</u></b> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system. </p>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The ultimate service of the consultancy is provide technical support to the UN-Habitat Jordan Head of Country office, project managers, and the project team to deliver the technical outputs to strengthen the agency’s programmatic approach for advancing greening and resilience in cities. The Junior Landscape Architect will provide support to the project team to help enable the delivery of the following outputs as required: Under the Rethinking Sahab Project: • Sahab's Green Public Space Plan Report. • Support the vegetation planning and implementation at the pilot sites in Sahab And under the "Smart Urban Water Management" project: • Knowledge Exchange Workshop Report • Hydrological Assessment for Selected Public Space(s) • Review of the “Typologies of Urban Green Infrastructure” Toolkit • Support the finalization of designs and implementation of sites<br> Work Location<br>Amman<br> Expected duration<br>6 months (part time)<br> Duties and Responsibilities<br>The United Nations Human Settlements Programme (UN-Habitat) is mandated by the United Nations General Assembly to promote social and environmentally sustainable towns and cities with the goal of providing adequate shelter for all, supporting the implementation of the Sustainable Development Goals as well as facilitate the implementation of the World New Urban Agenda. UN-Habitat has been operational in Jordan since 2005, cooperating with regional and international organizations, local authorities, civil society organizations, and private sector, to localize SDGs and promote the implementation of UN-Habitat global programmes in the country. In Jordan, UN-Habitat has been working with national and local stakeholders and communities to support sustainable urban development and resilience-building, focusing on its core thematic areas; Climate Change and City Resilience, Urban Data and Planning, SDG Localization, and Community- Led Public Space Development. Through several of these initiatives, Jordan has been selected as a pilot country for innovative approaches and had national and local officials participating in global and regional knowledge exchange. Under the Jordan Country Programme, normative and operational tools are strategically combined to leverage public spaces as catalysts for improving socio-economic conditions, strengthening climate resilience, fostering social cohesion, and enhancing the overall well-being of vulnerable communities. Targeting dense urban areas, industrial and heritage cities, affordable housing projects, poverty pockets, and refugee camps, these community-driven initiatives place particular emphasis on empowering vulnerable groups and adapting to the evolving needs of communities. Public space rehabilitation projects in cities such as Al-Salt, Madaba, Amman, Irbid, Ghor Al-Safi, Zarqa, Sahab, and others serve as vital entry points to advance social cohesion, create economic opportunities, and improve environmental quality, while also building climate resilience for vulnerable populations, including refugees and women. Background to the Rethinking Sahab Project: Sahab City faces a complex set of challenges related to urban growth, climate change, social development, and biodiversity loss. In 2024, UN-Habitat, in collaboration with Sahab Municipality, conducted a Multilayered Vulnerability Assessment (MVA) under the project “Accelerating the Implementation of the Paris Agreement by Building the Climate Resilience of the Urban Poor in Bolivia, Colombia, Ethiopia, Jordan, and Tunisia,” funded by the Spanish Agency for International Development Cooperation (AECID) and aligned with the global RISE UP programme. Applying a rigorous spatial methodology, the MVA identified and analyzed localized hotspots of vulnerability across Sahab, providing the basis for the development of an Urban Resilience Action Plan for Sahab City with actionable and locally tailored climate resilience and adaptation strategies. The MVA revealed that Sahab’s rapid industrialization and population growth have amplified environmental and health risks. Air quality is severely affected by industrial emissions, heavy traffic, and dust from stone-cutting sites, with pollutant levels far exceeding WHO guidelines. These levels pose serious risks of respiratory and cardiovascular diseases for residents. Compounding these risks is the scarcity of accessible green spaces. Green space per capita is only 0.275 m², compared to 2.5 m² in Amman and the internationally recommended 9 m². This deficit exacerbates the urban heat island effect, heightens flood risks, undermines biodiversity, and increases the pressure on infrastructure. The MVA recommended expanding green spaces, enhancing ecological connectivity, establishing buffer zones around industrial areas, and strengthening air quality management, flood resilience, and public health interventions. Building on these findings, the Sahab Urban Resilience Action Plan was developed, outlining 51 priority actions, of which 10 were considered urgent. The top priority identified was the promotion of urban greening to mitigate pollution, reduce heat stress, and improve overall livability in the city. In response, UN-Habitat Jordan, the Municipality of Sahab, and the Canton of Basel-Stadt launched the project “Rethinking Sahab: Urban Greening for a Resilient and Sustainable Future.” The project’s overall objective is to create a resilient, sustainable, and healthy urban environment in Sahab City, particularly in vulnerable areas with a high concentration of refugees, by integrating urban greening strategies, strengthening institutional and community capacities, and developing inclusive public spaces that improve quality of life while reducing environmental impacts. The project seeks to deliver three main outcomes: Outcome 1: Strengthened institutional knowledge and governance in Sahab municipality to promote greening of the city. Outcome 2: Enhanced Community Resilience, Social Cohesion, and Wellbeing of the Sahab Communities through the Provision of Safe, Inclusive, and Green Public Spaces as well as Waste Recycling and Urban Gardening Opportunities. Outcome 3: Increased Community Awareness on the Importance of Urban Greening in Open Spaces, Waste Recycling as well as Energy and Water Efficiency and Its Transformative Power to Strengthen Resilience, Health, and Safety in the City. The project adopts a phased, participatory approach, starting with citywide public space assessments and culminating in the implementation of pilot public space project(s). These phases include: Citywide Assessment and Green Public Space Plan: Using the UN-Habitat City-Wide Public Space Assessment toolkit, existing public spaces; including streets, rooftops of public buildings, vacant lands, and residual plots; will be mapped and evaluated, identifying gaps and opportunities for urban greening. Accordingly, based on these findings, a Green Public Space Plan will be co-developed with Sahab Municipality and community representatives to comprehensively guide future greening initiatives. Pilot Public Space Interventions: UN-Habitat Site-Specific Public Space assessment(s) will be conducted for the high-priority location(s) selected to identify needed interventions, integrating recycled materials, grey water systems, urban agriculture, and composting practices to maximize environmental benefits. Capacity Building, knowledge transfer, and Awareness Campaigns: Throughout the project phases, municipal authorities and communities will gain knowledge and tools for sustainable urban practices through workshops, training, and knowledge exchange missions in Jordan and Basel, and public outreach. The project introduces a holistic, community-driven approach, integrating the principles of green infrastructure, circularity and regenerative energy into urban greening. Participatory tools will serve as a crosscutting framework, ensuring inclusivity and fostering ownership among the residents of Sahab. The pilot public space project(s) will serve as catalysts, inspiring future greening initiatives across Sahab and attracting additional funding. Background to the Smart Urban Water Management Project: The project “Smart Urban Water Management: Enhancing the Adaptive Capacity and Urban Resilience of Amman through Urban Green Infrastructure” aims to enhance an enabling environment to address water challenges through the development and implementation of smart urban water management systems in Amman city, with a focus on strengthening adaptive capacities and promoting sustainable water management measures. It builds on the lessons learned and best practices of the above project the findings of the ‘Flood Risk Assessment and Flood Hazard Mapping of Downtown Amman,’ whereby interventions will be implemented in selected locations from the identified 120 flood hotspots. This targeted approach ensures that efforts are concentrated in areas with the highest need, maximizing impact and efficiency. Additionally, the project interventions will build on insights gained from “Al Zohour Green Triangle Pilot Project” which was implemented in one of the 120 locations and aims to replicate it in other selected locations and implement several flood mitigation measures. The project seeks to deliver two main outcomes: Outcome 1: Enhanced resilience of Amman to water-related challenges, including flash floods and water insecurity, through piloting short-term sustainable urban water management systems and flood mitigation measures. Outcome 2: Increased capacities and knowledge-exchange on sustainable urban drainage and stormwater management in the context of flash floods and water insecurity. Background on “GHAITH: Green Hydrology and Adaptive Infrastructure for Thriving Urban Habitats in North Jordan” Project By focusing on the intertwined and urgent issues of flash floods and water scarcity and building on the above project, this project aims to enhance an enabling environment to address water challenges through developing and implementing smart water urban management systems in Irbid and Mafraq, with a focus on strengthening adaptive capacities and promoting sustainable water measures. The project additionally builds on and draws on lessons from the integrated approach being implemented in the “Smart Urban Water Management” project in Amman with the support of the Embassy of the Kingdom of the Netherlands. It is structured around four interlocking components that, from evidence to pilot, create an enabling system for water resilience in Irbid and Mafraq. The first component is evidence-based planning, whereby the priority hotspots are refined and validated through a multi-criteria and multi-stakeholder approach, grounded in vulnerabilities. That evidence basis drives the second component, networked leadership by convening the “Mayors for Urban Resilience” and technical working groups to catalyse collaboration among city leaders, planners, and civil society, forging a shared vision and the institutional coordination needed for sustained action. The third component empowers youth and innovation as the Environmental Legacy Makers Award is scaled up to promote environmental consciousness and proactive engagement of university teams alike to propose nature-based, flood-resilient solutions, while building public awareness through targeted campaigns. Finally, the fourth component translates knowledge into practice through on-the-ground implementation of smart water-management systems and green infrastructure typologies to mitigate the impact of water challenges facing vulnerable districts in Irbid and Mafraq. Together, these components reinforce one another: evidence-based planning ensures pilots target the highly vulnerable and high-priority areas; political buy-in from networked leaders accelerates adoption and upscaling; youth engagement generates fresh ideas and community ownership; and visible pilot successes strengthen the case for green infrastructure for further investment. By synchronizing these gears, the project adopts a holistic, adaptive, and systematic approach that not only reduces flood and water-scarcity risks today but also builds the capacities and frameworks for continual, locally led urban resilience. Accordingly, these components have been translated into the following outcomes and outputs: Outcome 1: Enhanced resilience of Irbid and Mafraq to water-related challenges, including flash floods and water insecurity, through piloting sustainable urban water management systems and flood mitigation measures. Outcome 2: Strengthened capacities and knowledge-exchange among city leaders, technical experts, and stakeholders on innovative, sustainable green infrastructure solutions to address flash floods and water insecurity. Accordingly, UN-Habitat is seeking to recruit a qualified Junior Landscape Architect to assist the project team in successfully implementing the activities required in Phase 1: Citywide Assessment and Green Public Space Plan under the "Rethinking Sahab" project, and the delivery of Outcome 1 and 2 under the “Smart Urban Water Management” project. Reporting Line: The consultant will be hired and work under the overall supervision of the UN-Habitat Jordan Head of Country office, and project coordinators. Duties and responsibilities: As per the ToR, the consultant will support the UN-Habitat Jordan head of Country office, and Project managers. They will interact with certain stakeholders of the Programme on behalf of UN-Habitat and therefore he/she will be appointed on the basis of securing the highest standards of efficiency, competence, and integrity. As a UN representative, he/she is expected to exhibit and adhere to the highest standards of ethical conduct. The consultant will be responsible for providing technical advice for effective coordination and implementation of the projects’ activities including: • Support project coordinators in the effective and timely execution of UN-Habitat programme by providing the appropriate technical support. • Conduct desktop research and collect available relevant data. • Provide technical support for the development and finalization of assessment reports, including the formulation of evidence-based recommendations. • Draft narrative sections and map development, as requested, for inclusion in reports, including, but not limited to, introductions, optimal urban greening practices, hydrological recommendations, and public space development. • Provide logistical support in the preparations and organization of capacity building workshops and meetings, including preparing agendas and invitations, and developing presentations. • Prepare reports and meeting minutes to facilitate the dissemination of project information to the network of stakeholders engaged in project-related meetings and workshops. • Provide technical support in translating documents and assessments. • Provide technical support for the planning and implementation of the second phase of the Environmental Legacy Makers Award. • Review and provide feedback for urban greening and climate change reports, guidelines, and designs developed under relevant projects, including of the ‘Typologies of Urban Green Infrastructure’ planning and design toolkit and green infrastructure designs. • Provide additional technical support as required within the scope of the related projects.<br> Qualifications/special skills<br>• Advanced degree in landscape architecture, agriculture, or a related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. • Up to 2 years of experience related landscape architecture, agriculture engineer, or any related field is required • Understanding of and experience in greening practices is required. • Ability to conduct research and analysis and strong synthesis skills are required. • Competencies with office software packages (Adobe, MS Word, Excel, etc.) are required. • Working experience with international development organizations is desirable. • Strong written and oral communication skills are desirable.<br> Languages<br>• English and French are the working languages of the United Nation Secretariat, for this position fluency in English and Arabic (both oral and written) is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
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<tbody>
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<td >
<p></p>
</td>
<td >
<p><strong><em>Finance Manager</em></strong></p>
<p><em>Amman, Jordan</em></p>
</td>
</tr>
</tbody>
</table>
<p><strong><u>JOB DESCRIPTION </u></strong></p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Job Title </strong></p>
</td>
<td colspan="2" >
<p><strong>Finance Manager </strong></p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Last Review Date</strong></p>
</td>
<td colspan="2" >
<p>25.06.2026</p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="2" >
<p>Amman, Jordan, with frequent trips outside of Amman Jordan</p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to</strong></p>
</td>
<td colspan="2" >
<p>Deputy Country Director (DCD) Jordan</p>
</td>
<td>
<p> </p>
</td>
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<tr>
<td >
<p><strong>Overall purpose</strong></p>
</td>
<td colspan="2" >
<p>Working as an important member of a diverse team who are committed to serve the world’s most vulnerable. The Finance Manager is responsible for overseeing all financial activities of the country programme, accountability for financial integrity of the country program, strong financial management, and compliance with organisational, donor, and legal requirements. The role supports efficient operations, strengthens financial systems, and provides strategic leadership to the finance team in line with organisational values.</p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project overview</strong></p>
</td>
<td colspan="2" >
<p>In Jordan, approximately 85% of Syrian refugees are living in host communities and informal tented settlements where they are renting accommodation and trying to survive without the level of services offered in formal camp settings. Medair is working to help support host communities and refugee families who are not living in camps through health, social protection, and psychosocial support programmes to meet essential needs of the most vulnerable.</p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Major objectives</strong></p>
</td>
<td colspan="2" >
<p><strong><em>%</em></strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<ol>
<li><strong>Financial Management & Reporting</strong></li>
</ol>
<ul>
<li>Ensure timely monthly closing, adhering to reporting timelines and achieve accuracy KPIs for periodic closing processes.</li>
<li>Lead end-to-end financial management of the country programme, ensuring accurate accounting, compliance with international standards, and alignment with donor and statutory requirements.</li>
<li>Oversee the preparation, analysis, and presentation of complex financial reports and management accounts to support senior decision-making.</li>
<li>Drive country programme budgeting, forecasting, and financial planning cycles; develop tools and systems to enhance budget holder accountability.</li>
<li>Manage donor grant finances, ensuring high-quality proposals, reporting, and full cost recovery through appropriate costing methodologies.</li>
<li>Lead and coordinate internal and external audits, ensuring timely responses and implementation of audit recommendations.</li>
<li>Ensure robust financial systems, controls, and accurate fund coding across complex, multi-donor funding structures.</li>
</ul>
<ol>
<li value="2"><strong>Financial Strategy, Analysis & Decision Support</strong></li>
</ol>
<ul>
<li>Provide strategic financial analysis and synthesize complex financial data to guide programme and leadership decisions.</li>
<li>Lead development and implementation of country financial strategy aligned with organisational objectives.</li>
<li>Apply advanced costing, forecasting, scenario planning, and financial modelling techniques to support planning and resource allocation.</li>
<li>Act as a key advisor to senior management on financial performance, risks, and funding scenarios.</li>
</ul>
<ol>
<li value="3"><strong>Financial Systems, Processes & Administration</strong></li>
</ol>
<ul>
<li>Lead continuous improvement of financial systems and processes across functions to enhance efficiency, transparency, and internal controls.</li>
<li>Ensure strong financial governance, compliance, and audit-ready documentation in line with organisational and donor requirements.</li>
<li>Oversee payroll, taxation compliance, cash flow management, and statutory financial obligations.</li>
<li>Ensure effective treasury and cash management, including multi-currency forecasting and liquidity planning.</li>
</ul>
<ol>
<li value="4"><strong>Leadership & People Management</strong></li>
</ol>
<ul>
<li>Design and lead the finance function structure to meet programme needs, including recruitment and workforce planning.</li>
<li>Manage, coach, and develop finance staff to build a high-performing team and strengthen technical capacity.</li>
<li>Set clear direction, drive performance management, and foster a culture aligned with organisational values and ethics.</li>
</ul>
<ol>
<li value="5"><strong>Communication & Stakeholder Engagement</strong></li>
</ol>
<ul>
<li>Present complex financial information clearly to senior leadership, non-finance stakeholders, donors, and external partners.</li>
<li>Act as the key finance focal point between country programme, Head Quarters (HQ)/Global Support Office (GSO), and external stakeholders.</li>
<li>Build strong cross-functional collaboration to integrate financial and operational planning.</li>
<li>Influence operational and strategic decisions.</li>
<li>Represent the organisation in external financial, donor, and coordination forums.</li>
</ul>
<ol>
<li value="6"><strong>Financial Risk, Compliance & Governance</strong></li>
</ol>
<ul>
<li>Lead identification, mitigation, and monitoring of financial risks, embedding risk management into decision-making processes.</li>
<li>Develop and implement financial policies, controls, and fraud prevention measures.</li>
<li>Ensure strong governance, ethical standards, and compliance with legal, donor, and organisational frameworks.</li>
</ul>
<p> </p>
</td>
<td colspan="2" >
<p>40</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>30</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>10</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>10</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>5</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>5</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p><strong><u>Person Specification</u></strong></p>
<table border="0" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational Qualifications</h2>
</td>
<td >
<p>Bachelor’s degree in finance, accounting, or in a relevant technical field.</p>
<p>Chartered Certified Accountant I.e ACCA, CIMA, CMA</p>
<p>Certified Public Accountant (CPA),</p>
</td>
<td >
<p>Post-Graduate Degree in finance, accounting, or a related field</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<p>Five to eight years of finance experience, with at least three to five years in a management role.</p>
</td>
<td >
<p>At least two years of experience as a Finance Manager in a non-profit, NGO, or humanitarian setting.</p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<p>Professional fluency in English (spoken and written)</p>
<p>Fluent Arabic (spoken and written)</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>IT</h2>
</td>
<td >
<p>Proficiency in accounting/ERP systems and financial reporting tools.</p>
<p>Advanced Excel and financial modelling skills.</p>
<p>Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Technical Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Accounting and Bookkeeping</h2>
</td>
<td >
<p>Demonstrated understanding of book-keeping, accounting and maintaining financial records</p>
<p>Demonstrated understanding of the form and function of financial statements</p>
<p>Able to prepare financial statements for statutory and regulatory purposes</p>
<p>Able to complete year-end and month-end processes</p>
<p>Able to use financial information and communications technology, specifically excel and ERP Systems.</p>
</td>
<td >
<p>Able to demonstrate up-to-date knowledge of international accounting standards</p>
<h2>Able to use complex financial and integrated ERP Systems</h2>
</td>
</tr>
<tr>
<td >
<h2>Financial Process Management</h2>
</td>
<td >
<p>Able to demonstrate leadership in improving financial processes</p>
<p>Able to show good understanding and ownership of individual and team financial processes</p>
<p>Able to analyse and identify weaknesses, advise others, and implement changes to improve process efficiency or strengthen control within the finance function</p>
</td>
<td >
<p>Able to demonstrate understanding of the inter-relationships between financial and non-financial areas</p>
<p>Able to lead process change across multi-functional teams to improve efficiency and effectiveness within the organisation</p>
</td>
</tr>
<tr>
<td >
<h2>Financial Planning</h2>
</td>
<td >
<p>Able to consolidate individual budgets and produce detailed and summary reporting for management review</p>
<p>Able to implement indirect cost recovery and costing techniques</p>
<p>Able to lead financial projects and assignments</p>
</td>
<td >
<p>Able to coordinate country programme planning cycle</p>
<p>Able to contribute to the delivery of global financial objectives</p>
<p>Able to acts as an in-country financial project sponsor</p>
</td>
</tr>
<tr>
<td >
<h2>Management Reporting and Analysis</h2>
</td>
<td >
<p>Able to produce and interpret regular management reporting for multiple stakeholders</p>
<p>Able to lead monthly budget holder BVA meetings to identify reasons for variances and actions required</p>
<p>Able to produce financial plan analyses and clear recommendations in support of management decision making</p>
</td>
<td >
<p>Able to engage with budget holders to produce high quality narrative reporting</p>
<p>Able to present complex financial information to finance and non-finance stakeholders in innovative and informative ways</p>
</td>
</tr>
<tr>
<td >
<h2>Other Technical Skills</h2>
</td>
<td >
<p>Able to develop and lead country programme financial strategies</p>
<p>Able to manage working capital controls and to effectively forecast and monitor cash flow</p>
<p>Able to understand taxation law, evaluate and compute taxes payable, including payroll</p>
<p>Able to manage external audit processes</p>
</td>
<td >
<p>Strong understanding of financial risk management</p>
<p> </p>
<p>Good understanding of treasury management</p>
</td>
</tr>
<tr>
<td >
<h2>Management Competencies</h2>
</td>
<td >
<p><strong>Essential</strong></p>
</td>
<td >
<p><strong>Desirable</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Staff Management</h2>
</td>
<td >
<p>Can develop finance skills profiles and recruit finance professionals</p>
<p>Able to develop staff objectives, inductions and manage performance</p>
<p>Dynamic and mature personality, able to oversee multiple tasks, prioritising and delegating as required</p>
</td>
<td >
<p>Ability to design workforce planning and structure to support programme delivery<br>
</p>
<p>Experience with training, mentoring, and coaching staff</p>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Able to develop individual team members</p>
<p>Able to develop a team for high performance</p>
</td>
<td >
<p>Experience working with a multicultural team</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Leadership</h2>
</td>
<td >
<p>Consultative leader and accountable decision maker</p>
<p>Able to set a clear direction for success</p>
<p>Able to develop and enforce strategy, policies and procedures</p>
<p>Able to build trust, encouraging, humble, and supportive</p>
</td>
<td >
<p>Able to motivate and inspire people to engage with finance</p>
<p> </p>
<p>Able to demonstrates strategic thinking and operational delivery</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Communication</h2>
</td>
<td >
<p>Able to develop and maintain effective relationships with internal and external stakeholders</p>
<p>Strong oral and written communication skills</p>
</td>
<td >
<p>Able to prepare reports for senior managers and external parties</p>
<p>Able to communicate, train, and present verbally with confidence</p>
<p>Able to influence and negotiate</p>
</td>
</tr>
<tr>
<td >
<h2>Work Planning</h2>
</td>
<td >
<p>Able to work with minimum supervision</p>
<p>Able to work under pressure and manage personal stress levels</p>
<p>Able to prioritise work to meet deadlines</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Other Abilities</h2>
</td>
<td >
<p>Able to apply professional ethics, values and judgement</p>
<p>Strong organizational skills and attention to detail</p>
<p>Methodical, analytical and commitment to best practice</p>
</td>
<td >
<p>Willingness to be stretched professionally, personally, and spiritually</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>WORK CONDITIONS</strong></p>
</td>
<td >
<p>Medair office in Amman, with frequent field trips to Medair sites inside & outside Amman</p>
</td>
</tr>
<tr>
<td >
<p><strong>JOB DETAILS</strong></p>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>JOB COMMITMENT</strong> (mention official planned date to start the job and contractual duration of commitment agreed upon (in months / years)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Starting date:</strong></p>
</td>
<td >
<h2>21-07-2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment:</strong></p>
</td>
<td >
<h2>Open ended</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Important note</strong></p>
</td>
<td >
<h2>The CV’s will be reviewed on a rolling basis</h2>
</td>
</tr>
</tbody>
</table>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>TITLE: Partnership Finance Manager<br> TEAM/PROGRAMME: Finance LOCATION: Syria<br> GRADE: National 2 <br> CHILD SAFEGUARDING: <br> Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p>ROLE PURPOSE: <br> The Partnerships Finance Manager will be supporting setting and developing the partnership financial management of Syria Country Office. The position is primarily responsible for providing oversight and day-to-day financial management of the SCI Partnerships Department’s, review of partner budgets at the proposal stage, participate in pre-award due diligence processes, financial report review, providing guidance and training to partners in order to strengthen their capacity.<br> SCOPE OF ROLE:</p><br><p>Reports to: Head of Treasury and Financial Compliance</p><br><p>Staff reporting to this post: <br> • Partnership Finance Coordinator</p><br><p>Budget Responsibilities: None</p><br><p><br> KEY AREAS OF ACCOUNTABILITY:</p><br><p>Partnership Development and Management</p><br><p>• Act as the key strategic Finance Business Partner to the Head of Treasury and Program Implementation team to support the growing response in terms of partnership and build the capacity of the team.<br> • Undertaking capacity assessment of partners’ organization in order to identify capacity gaps and areas of support that the partners will require for effective implementation of the programme financial management requirements. The finance folk for the localization strategy and its implementation. <br> • Undertake regular support visits to the partners organizations to discuss financial and operational issues/progress and identify ways in which SCI can provide the needed support.<br> • Support the development of partners’ project budgets, work plan, cash transfer plans and procurement plans.<br> • Support partners external audit exercise and follow up to ensure that the auditors’ recommendations are followed up and implemented.<br> • Monitor and follow up the implementation of the agreed work plan and budget to ensure that the programme objectives are being realized in accordance to the programme and partnership agreement and take the necessary actions for any identified deviations.<br> • Ensuring best in class financial management at field office level – including leadership in respect to recruitment and succession planning; capacity building; implementing efficient & effective processes and accounting systems; improving and ensuring compliance with internal controls.</p><br><p>• Staff Leadership, Mentorship, and Development</p><br><p>• Ensure appropriate staffing and efficient & effective organization design within the Budgeting & Reporting teams.<br> • Ensure that staff understand and are empowered to perform their role especially the budgeting and reporting team.<br> • Manage team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly.<br> • Recruitment, training, and professional development of team as part of the wider staff development strategy. <br> • Performance Management :</p><br><p>- Effective use of the Performance Management System including the establishment of clear, measurable objectives; ongoing feedback; periodic reviews; and fair and unbiased evaluations.<br> -Coaching, mentoring and other developmental opportunities.<br> -Recognition and rewards for outstanding performance.<br> -Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans </p><br><p><br> BEHAVIOURS (Values in Practice) <br> Accountability:<br> • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.<br> • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br> Ambition:<br> • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.<br> • Widely shares their personal vision for Save the Children, engages and motivates others.<br> • Future orientated, thinks strategically and on a global scale.<br> Collaboration:<br> • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.<br> • Values diversity, sees it as a source of competitive strength.<br> • Approachable, good listener, easy to talk to.</p><br><p>Creativity:<br> • Develops and encourages new and innovative solutions.<br> • Willing to take disciplined risks.</p><br><p>Integrity:<br> • Honest, encourages openness and transparency; demonstrates highest levels of integrity.<br> QUALIFICATIONS </p><br><p>• BA Degree in Finance and Accounting, Business Administration, or other relevant discipline.<br> • Chartered Accountant (CPA, ACMA, ACA, and ACCA) strongly recommended.</p><br><p>EXPERIENCE AND SKILLS<br> Essential<br> • Minimum of 5 years management experience in a corporate or an NGO environment, of which three at a management level within a finance department<br> • Strategic mindset with the ability to lead, inspire and achieve results in a challenging context<br> • Strong team player<br> • Excellent inter-personal skills and able to communicate with diverse set of stakeholders<br> • Strong analytical, decision making and strategic planning skills with the ability articulate complex information in an easy to understand manner<br> • Solutions focused with ability to identify weaknesses and drive continuous improvement<br> • Ability to priorities, plan ahead, and manage a complex and diverse workload with tight deadlines<br> • Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff.<br> • Self starter who is willing to go the extra mile to get the job done<br> • Excellent understanding of business and financial planning including strategic modelling.<br> • Excellent understanding of budgeting and budget management.<br> • Excellent understanding of financial systems and procedures.<br> • Excellent understanding of computerized accounts packages, Excel, PowerPoint and Word<br> • A full appreciation of the value of co-operation, both internationally and within a team environment.<br> • Understanding of Save the Children’s vision and mission and a commitment to its objectives and values.<br> • Written and verbal fluency in English</p><br><p>Desirable<br> • 4 years within the NGO / charities sector<br> • Experience of working in an emergency context.<br> • Understanding of major donor compliance regulations.<br> Additional job responsibilities<br> The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities <br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br> Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br> Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<h2 >RECRUITMENT<span > </span><span >NOTICE</span></h2>
<h3 ><span >INTERNAL<span > </span>&<span > </span><span >EXTERNAL</span></span></h3>
<p class="MsoBodyText" ><span >The<span > </span>French<span > </span>section<span > </span>of<span > </span>Médecins<span > </span>Sans<span > </span>Frontières<span > </span>is<span > </span>recruiting<span > </span>for<span > </span>its<span > </span>project<span > </span>in<span > </span><b><span >Amman</span></b></span></p>
<p class="MsoBodyText" ><b><span ><span> </span>Maxillofacial Surgical Assistant/Specialized Dentist – Daily Worker pool <span ><span> </span></span></span></b></p>
<h3 ><strong><span >CONTEXT</span></strong><span ></span></h3>
<p class="MsoBodyText" >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/"><span >www.msf-me.org</span></a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >(1)<span > <span> </span>70% Maxillofacial Surgical Assistant – 30% Specialized Dentist</span> for Daily Worker Pool.</span></b><span ></span></p>
<p class="MsoNormal" > </p>
<h3 ><strong>DIMENSION OF POST</strong><span ></span></h3>
<p class="MsoBodyText" >The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p class="MsoBodyText" > </p>
<h3 ><strong>MAIN PRUPOSE</strong><span ></span></h3>
<p class="MsoBodyText" >To provide specialized dental and prosthodontic care to specific selected SRH patients and caretakers according to adapted and updated medical and surgical knowledge, MSF protocols, values and universal hygiene standards to improve their health conditions.</p>
<p class="MsoNormal" > <strong><span >ACCOUNTABILITIES</span></strong></p>
<ul>
<li>Assure outpatient and inpatient surgical and dental consultations, providing the necessary treatment following updated MSF protocols, and EBM medicine.</li>
<li>Ensure the patient and/or his/her family are informed and understand their dental/ maxillofacial surgical status and provide accurate explanations about the treatment plan to be followed.</li>
<li>Closely follow up the IPD and OPD patient’s evolution, through daily visits and accurate documentation (EMR)</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or the medical director about any problem or complication of the patients’ surgeries, medical errors and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the medical multidisciplinary team to optimize the quality of care.</li>
<li>Knows and ensures all MSF dental/ surgical protocols are followed and implemented, checking universal precautions are always followed, reducing bio-hazard risks and improving infection control.</li>
<li>Ensures professional confidentiality is respected.</li>
</ul>
<h3><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></h3>
<h3><strong >Scope of responsibilities</strong></h3>
<ul>
<li>Apply dental/ maxillofacial surgical knowledge and skills to diagnose, treat and assure preventive activities.</li>
<li>To be the focal point, under maxillofacial surgeons’ supervision, for patients, medical and nursing teams, regarding surgical-related issues; from admission to discharge.</li>
<li>Assure a colaborative work with the MDs and nursing team, through effective and daily communication as information-sharing is key to assure the patient’s continuity of care.</li>
<li>To assist the maxillofacial surgeon in the examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
<li>To provide dental services to RSH patients and caretakers: through dental clinics, dental room activities, and OT services.</li>
<li>Assure a close and accurate follow-up of the externally referred patients, regulating the cooperation and between RSH and the specialized external dentist.</li>
</ul>
<h3><strong >Maxillofacial Surgical assistant (70%):</strong></h3>
<p>By assisting the maxillofacial surgeon in the provision of specialized care in the OPD, IPD and OT, assure the continuity of care for maxillofacial patients. Coordinate with other teams (nursing, medical and surgical), to ensure patients’ safety and close follow up of their evolution, with emphasis on longer length of stay (LOS) patients as per hospital criteria. Assure accurate documentation of patient’s initial surgical assessment, OPD surgical progress notes, orders and discharge (TRM), including the external services (e.g., OPG panoramic x-ray, MRI, CT scan, and prosthetic eye), and external referrals.</p>
<p><strong>OPD:</strong></p>
<ul>
<li>Follow up each MF patient’s treatment plan and outcome. Explain to the patient the surgical plan, the type of operations to be done, the schedule, and collect his/her consent.</li>
<li>Leads the maxillofacial OPD clinic when the surgeon is missing.</li>
<li>Under the supervision of the of the maxillofacial surgeon, communicates with the RSH team the identified needs for MF patients on dressing, physiotherapy, mental health, and refers patient to medical specialist or other practitioners / specialty when necessary.</li>
</ul>
<p><strong>OT:</strong></p>
<ul>
<li>Ensures proper preparation of patients before the surgery, verify the OT schedule and the patients order on the operating list, and keeps the register updated.</li>
<li>Verifies of special equipment and material are available before the surgery, reports on any broken or malfunctioning equipment.</li>
<li>Assists the maxillofacial surgeon on all surgeries, does, directs or supervises the dressings after surgical procedure</li>
<li>Monitors the application of hygiene protocols in OT (decontamination, sterilization, cleaning, etc).</li>
<li>Follows MSF Infection Control guidelines and participate in surgical sampling in OT in coordination with microbiology lab team.</li>
</ul>
<p><strong>Ward</strong></p>
<ul>
<li>Participates in maxillofacial surgical rounds with the medical and nursing teams. Leads the maxillofacial round when the surgeon is missing.</li>
<li>Immediate post-operative evaluation and follow-up by visiting the patients on days 0,1,2,3, ensuring quality of care, and handover to the medical team</li>
<li>Answers any surgical-related issues and complaints in the ward, under surgeons’ supervision, participates, and communicates with the nursing team on the needed dressing.</li>
<li>Communicate with the physical therapy department about the physiotherapy need, under the supervision of the maxillofacial surgeon.</li>
<li>Organizes patient discharge from surgical ward to the RC/hotel with clear EMR written recommendations and instructions for OPD staff.</li>
</ul>
<h3 ><strong >Specialized Dentist (30%):</strong></h3>
<ul>
<li><strong>Participation in the validation committee</strong>: In coordination with the maxillofacial surgeon and according to admission criteria, selects patients in need of dental care from the files received from Medical Liaison Officers, set the treatment plan, surgery complexity, and length of stay needed.</li>
<li><strong>OPD</strong>: runs the dental clinics for patients and caretakers, twice per week.</li>
<li><strong>Dental room and OT</strong>: perform dental procedures according to the internal policy of RSH.</li>
<li><strong>External referrals</strong>: Responsible for the accurate and close follow up of the patients and treatment plan of the external oral surgeon, including EMR documentation of the final medical report.</li>
<li><strong>Follow up meeting </strong>provides regular and clear updates on the patients referred regarding the procedure needed, technical update, needed time for the procedure, and reports any difficulties or missing sessions.</li>
<li><strong>Reporting</strong>: responsible for elaborating a monthly report summarizing the dental activities focusing on number of dental appointments, dental procedures specifying different types, number of patients referred to the external dentist, and number of active patients under the care of the external dentist.</li>
</ul>
<h3><strong><u>Other duties:</u></strong></h3>
<ul>
<li>Coordinates with all medical and nursing teams (including Physiotherapy and Antibiotic stewardship) on patients’ treatment plan.</li>
<li>Participates in patient care related meetings: e.g., morbidity and mortality meetings, incident report, patient successful story, and case reviews.</li>
<li>Provides medical report on request. Ensure information exchange regarding his/her duty.</li>
<li>Participate, when requested by the direct line manager, in related patient center care activities (e.g., patient educational group, patient center care meeting).</li>
<li>Supports when needed, to patients’ complaint mechanism related to the maxillofacial and dental care.</li>
<li>In cases of emergency requiring surgical expertise, being available to answer MDs requests during night and weekend shifts.</li>
<li>Participate in regular meetings, to discuss management topics as well as surgical strategy.</li>
</ul>
<h3><strong>WORKING HOURS</strong></h3>
<ul>
<li>Office hours</li>
<li>Nights and weekend call in case of emergency needs related to surgical issues</li>
<li>May need to come for urgent operations.</li>
</ul>
<h3 ><strong><span >PROFILE</span></strong><span ></span></h3>
<p class="MsoNormal" > </p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Dentist diploma or degree is required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><a name="_Hlk81904198"><span >3 - 5 years’ experience in dental, maxillofacial surgery</span></a></p>
<p class="MsoNormal" ><span ><span><span > </span></span></span><span >A specialty in dental care is required </span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Arabic and English are required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Diplomacy</span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span><span> </span>WORK LOCATION</span></b><span>: Amman, at Al Mowasah hospital.</span></p>
<p class="MsoNormal" ><b><span><span> </span>CONTRACT</span></b><span>:</span><span> 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</span></p>
<p class="MsoNormal" ><b><span><span> </span>START DATE: </span></b><span>September - October 2026</span><b><span dir="RTL" lang="AR-JO"></span></b></p>
<p class="MsoBodyText" ><span> </span></p>
<p class="MsoBodyText" ><span>Interested<span > </span>applicants<span > </span>should<span > </span>submit<span > </span>their<span > </span><b>application<span > </span>in<span > </span>English<span > </span></b>containing<span > </span>curriculum<span > </span>vitae<span > </span>no<span > </span>later<span > </span>than <b>11<sup>th</sup> September 2026</b> to the <u><span >Akhtaboot website</span></u></span></p>
<h2 ><span >Only<span > </span>candidates<span > </span>meeting<span > </span>the<span > </span>requirements<span > </span>will<span > </span>be<span > </span>called<span > </span>through<span > </span>their<span > </span><span >addresses</span></span></h2>
<p class="MsoBodyText" ><b><span > </span></b></p>
<p class="MsoBodyText" >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the<span > </span>hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<p> </p>
<h3><span ></span></h3>
<h4 ><strong >Job Title: Referral Officer FSR #818</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Camps Roving</strong></p>
<p ><strong >JOB SUMMARY</strong></p>
<p >Seeking an individual with a minimal secondary school, diploma, college or bachelor’s degree and a strong foundation in medical terminology, ideally a skilled nurse, paramedic, or healthcare professional, to play a pivotal role in our project. You will be responsible for managing medical referrals from refugee<del datetime="2026-09-10T03:17">s’</del> camps, facilitating the processing of hospital admissions under referral and cash for health, establishing robust professional connections with different hospital<del datetime="2026-09-10T03:17">s</del> departments to facilitate the work, and provid<del datetime="2026-09-10T03:17">e</del>ing proper counseling for refugees in accessing the national health care system. This requires full awareness about the policy of refugees accessing the Ministry of Health facilities and the national health system structure.</p>
<p><strong>MAIN TASKS AND RESPONS<del datetime="2026-09-10T03:17">A</del><ins datetime="2026-09-10T03:17">I</ins>BILITIES</strong></p>
<ol>
<li><strong>Supporting Referrals:</strong></li>
</ol>
<ul>
<li>Ensure that hospitals and medical facilities receiving referred patients meet International Medical Corps' (IMC) minimum quality standards.</li>
<li>Monitor<del datetime="2026-09-10T03:17">s</del> referred patients closely, utilizing personal visits, phone calls or any other agreed on communication channel.</li>
<li>Conduct thorough follow-up for each referred patient and document outcomes in the designated records.</li>
<li>Maintain updated financial and medical records for patients in the electronic system.</li>
</ul>
<ol>
<li value="2"><strong>Primary Point of Contact:</strong></li>
</ol>
<ul>
<li>Act as the primary liaison for person of concern (POC), which involves receiving and inputting documents, biographical data, and medical information into the electronic system.</li>
<li>Provide comprehensive counseling to patients and circulate decisions related to their cases.</li>
</ul>
<ol>
<li value="3"><strong>Establishing Professional Relationships:</strong></li>
</ol>
<ul>
<li>Develop and maintain professional relationships with medical providers and facilities within the designated area.</li>
<li>Keep an up-to-date portfolio of available services and potential costs.</li>
<li>Maintain ongoing communication with healthcare providers to ensure quality patient care, patient acceptance, and smooth referrals.</li>
<li>Regularly visit and update information on new medical facilities that could be beneficial for our operations.</li>
</ul>
<ol>
<li value="4"><strong>Patient Confidentiality:</strong></li>
</ol>
<ul>
<li>Uphold the utmost patient confidentiality, ensuring the privacy and security of all referred patients' information.</li>
</ul>
<ol>
<li value="5"><strong>Coordination and Documentation:</strong></li>
</ol>
<p><strong></strong></p>
<ul>
<li>Collaborate with referral staff to fulfill new referral requests, including providing essential medical reports and other necessary documentation.</li>
<li>Supply referral staff with required medical reports, investigation results, and progress notes.</li>
<li>Conduct daily follow-up on admitted cases and communicate updates to referral doctors.</li>
</ul>
<ol>
<li><strong>Admission Support:</strong></li>
</ol>
<ul>
<li>Coordinate and assist referred patients in the admission process and facilitate access to the necessary medical services.</li>
<li>Address any issues that may arise during the care of admitted patients.</li>
</ul>
<ol>
<li value="2"><strong>Appointment Reservation:</strong></li>
</ol>
<ul>
<li>Manage the reservation of medical appointments for referred patients with healthcare providers, ensuring timely scheduling and coordination to meet patient needs and availability.</li>
</ul>
<ol>
<li value="3"><strong>Financial Role:</strong></li>
</ol>
<ul>
<li>Under the supervision of the Senior Referral Officer, the Roving Referral Officer will be responsible for managing the settlement of all outpatient referral cases, including making payments at the hospital level. This role may expand to include inpatient admissions in later stages.</li>
<li>Ensure timely and accurate entry of financial data into the electronic referral system and the related financial tracker, covering both outpatient and inpatient cases.</li>
<li>Prepare and maintain both physical and electronic financial files for each case. This includes collecting and organizing all required documentation such as proof of registration, discharge reports, referral forms, invoices, receipts, and their translations.</li>
<li>Act as a support and backup for coverage for any gaps within other hospitals.</li>
</ul>
<ol>
<li value="4"><strong>Uploading Financial Receipts for Admission Cases:</strong></li>
</ol>
<ul>
<li>Ensure the systematic uploading of financial receipts into the electronic system for all admitted cases, providing a clear and organized record of financial transactions related to patient admissions.</li>
</ul>
<ol>
<li value="5"><strong>Follow-Up and Tracking of Suspected Judicial Cases:</strong></li>
</ol>
<ul>
<li>Continuously monitor and track suspected judicial cases among referred patients, maintaining accurate records and collaborating with legal entities or authorities as required.</li>
</ul>
<ol>
<li value="6"><strong>Counseling support</strong>
<ul>
<li>Conduct counseling for refugees at points of contact in the hospitals on their medical needs including securing medications, coverage for hospital admissions (including emergency and elective procedures), accessing lab and imaging procedures, and accessing Ministry of Health primary health care centers.</li>
<li>On an exceptional basis the Roving Referral Officer will be required to support in town hall meetings, help desks and engage with community support committees to provide counseling for refugees and asylum seekers.</li>
</ul>
</li>
<li value="7"><strong>Referral Support Duties</strong>
<ul>
<li>Coordinate the daily tasks for Paramedic and ambulance drivers in Zaatari and Azraq camp.</li>
<li>Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and Roving Referral Officers in the hospitals.</li>
<li>Provide the finance department with documentation relevant to transportation.</li>
<li>Maintain an adequate tracking system for vehicles and drivers' movements that includes destinations, login/out and passengers daily.</li>
<li>Arrange the availability of beds with hospital Roving Referral Officers.</li>
<li>Follow all emergency and elective medical cases transferred from the camp to hospitals with Roving Referral Officers.</li>
<li>Create systematic process for ambulance supplies, equipment and medications check.</li>
<li>Receive calls from clinics and registration offices regarding cases that need transfer to hospitals.</li>
<li>Coordinate referral cases with referral hub.</li>
<li>Prepare daily schedule for elective cases.</li>
<li>Ensure that patients are informed regarding their hospital appointment one day before transfer.</li>
<li>Ensure that all documents are ready before sending patients and ensure that summ<del datetime="2026-09-10T03:17">e</del><ins datetime="2026-09-10T03:17">a</ins>ry of patient condition is available when receiving cases from the hospitals.</li>
<li>Coordinate and prepare documents needed for the patient companion.</li>
<li>Prepare daily report that includes the name of patients referred, name of the mother, number of United Nations High Commissioner for Refugees (UNHCR), date of transfer, pathological diagnosis, code of diagnosis and feedback.</li>
<li>Report conflicts and problems to referral team manager.</li>
<li>Report needed supplies, medications and equipment for senior referral officers.</li>
</ul>
</li>
</ol>
<p><strong>Program and M/E Support Duties</strong></p>
<ul>
<li>Apply the output indicators of the project to measure the achievement of each task and objective.</li>
<li>Collect, analyze data and report based on already developed templates on a regular basis from the field.</li>
<li>Plan and conduct regular site visits to objectively observe the status of project implementation using the developed program supervisory and monitoring checklist</li>
<li>Support the M/E Manager with monitoring data and relevant findings in preparations for the partnership, coordination and review meetings</li>
<li>Provide training along with the M/E Coordinator to ensure the project and partner organization staff as well as the relevant government staff are capable of undertaking tasks under the project implementation</li>
<li>Conduct monitoring visits to track indicators on all outputs</li>
<li>Monitor partner organization’s performance on all project activities</li>
<li>Design and conduct case studies in collaboration with the M/E manager for projects implemented</li>
<li>Maintain frequent communication with Project Managers to ensure program activities and objectives are communicated</li>
<li>Assist in the capture of lessons learned and best practices for the response</li>
<li>Assist staff person responsible for coordinating the development of donor program reports and internal reports</li>
</ul>
<p><strong>Additional Duties:</strong></p>
<ul>
<li>Be responsive to any additional tasks and responsibilities requested by IMC to support the successful execution of our mission.</li>
<li>In this role, your dedication to ensuring quality care, maintaining patient confidentiality, and fostering positive relationships with medical providers is an essential component in facilitating successful referrals and healthcare support.</li>
</ul>
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li><strong>Minimal a </strong>bachelor’s degree in a relevant field with a solid foundation in medical terminology is required. Being in the medical field is considered an additional point.<del datetime="2026-09-10T03:17"> .</del></li>
<li><strong>Strong Organizational and Communication Skills:</strong> Demonstrated competence in organizational skills and effective communication.</li>
<li><strong>Computer Proficiency:</strong> Proficiency in using computer software, including Microsoft Office applications such as Outlook, Word, and Excel.</li>
<li><strong>Independence and Proactivity:</strong> Capable of working autonomously<del datetime="2026-09-10T03:17"> and independently</del> with a proactive attitude, showing initiative in assigned tasks.</li>
<li><strong>Ethical Conduct:</strong> A commitment to respecting and applying ethical principles, particularly confidentiality in handling sensitive medical information.</li>
<li><strong>Professional Demeanor:</strong> A courteous, honest, and professional demeanor in all interactions and correspondence.</li>
<li><strong>Interpersonal Skills:</strong> The ability to communicate and relate effectively with physicians and other clinical staff, fostering positive professional relationships.</li>
<li><strong>Alignment with IMC Values:</strong> Familiarity with and acceptance of the International Medical Corps (IMC) charter and values.</li>
<li><strong>Proficiency in English:</strong> A good command of the English language for writing, understanding, and verbal communication.</li>
<li><strong>Relevant Experience:</strong> Two years of related experience in a healthcare or medical field or similar role is considered an asset.</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Administrative Officer in the Office of the Chief of Mission Support.<br> Responsibilities<br>Within the limits of delegated authority, the staff Assistant will be responsible for performing the following duties: • Assists in the overall administration of the section/unit i.e. provides substantive and administrative assistance in managing priorities and workflow of the manager and of the work unit; assists in coordinating and monitoring of multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner. • Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager. • Provides assistance in time management and scheduling on behalf of the manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands. • Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager’s attention and refers others to the relevant officer for appropriate disposition; monitors and follows-up on actions to be taken. • Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications. • Provides assistance in improving administrative procedures and systems to ensure smooth functioning of the department, including filing (paper and electronic) systems. • Oversees work of junior office support staff; establishes priorities and deadlines, assigns work and reviews outputs upon completion; trains office support staff in administrative, protocol and other relevant procedures. • Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.). • Prepares, processes, and classifies confidential information. • Handles a wide range of administrative duties/processes (e.g. leave and attendance records, timesheets, travel arrangements, visa applications, expense statements, telecommunications charges, equipment purchase, service and supply requisitions, conference room bookings, etc.). • Exercises quality-control functions for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style. • Uses standard word processing package to produce a wide variety of large, complex documents and reports. • Provides administrative, coordination and protocol support to OCMS by assisting with matters involving the Government of Jordan including processing of visas, residency permits and other protocol-related requirements for OSESGY personnel and mission-related activities. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in general office support, administrative services or a related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher. Experience in using an enterprise resource planning system, such as Umoja/SAP, including the processing of official travel is required. At least three (3) years of experience providing administrative support to a senior official or front office in the United Nations Common System or a comparable international organization is desirable. Experience supporting visa, residency permit or other protocol-related processes and liaising with host-country authorities is desirable. Experience providing secretariat or administrative support to formal committees, including preparing documentation, recording decisions and monitoring follow up actions, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>