Branch Supervisor Jobs in Jordan
690 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Key Interactions</p><br><p>Key Responsibilities</p><br><p>• Welcome children and their families in a warm and friendly manner. </p><br><p>• Supervise children at all times to ensure their safety and well-being. </p><br><p>• Plan, organize, and lead recreational, educational, and creative activities. </p><br><p>• Maintain a clean, safe, and organized Kids Club environment. </p><br><p>• Follow hotel policies, child protection procedures, and health and safety standards. </p><br><p>• Assist with arts and crafts, games, sports, storytelling, and themed events. </p><br><p>• Report incidents, accidents, or concerns promptly to the supervisor. </p><br><p>• Build positive relationships with children and parents. </p><br><p>• Ensure all equipment and toys are clean, safe, and in good condition. </p><br><p>• Support special events, birthday parties, and holiday programs as required. </p><br><p>• Maintain attendance records and obtain required parental consent where applicable. </p><br><p>Qualifications</p><br><p>• High school diploma or equivalent. </p><br><p>• Previous experience working with children in hospitality, childcare, education, or recreation is preferred. </p><br><p>• First Aid and CPR certification is an advantage. </p><br><p>• Strong communication and interpersonal skills. </p><br><p>• Energetic, patient, creative, and enthusiastic personality. </p><br><p>• Ability to work flexible hours, including weekends and holidays. </p><br><p>• Good command of English; additional languages are an advantage. </p><br><p>Skills & Competencies</p><br><p>• Child supervision and care </p><br><p>• Guest service excellence </p><br><p>• Teamwork </p><br><p>• Communication skills </p><br><p>• Creativity and activity planning </p><br><p>• Problem-solving </p><br><p>• Attention to safety </p><br><p>• Time management </p><br><p>Physical Requirements</p><br><p>• Ability to stand and walk for extended periods. </p><br><p>• Ability to participate in physical activities and games with children. </p><br><p>• Ability to lift and move activity equipment when necessary.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p>Position Overview The Technical Team Lead (TTL) is responsible for leading a team of software developers, ensuring high-quality software delivery aligned with product and project goals. This role balances technical oversight, team coordination, code quality, and process adherence throughout the software development lifecycle. TTL also acts as a liaison between developers and management, guiding the team technically and functionally.</p><p>Key Responsibilities</p><p>Project & Technical Leadership</p><ul><li>Lead the software development team through project lifecycles.</li><li>Participate in architectural discussions, propose and finalize technologies, and ensure cohesive design documentation.</li><li>Estimate development tasks and provide timelines to the Product Manager.</li><li>Oversee the development and testing of features, ensuring alignment with business drivers and product guidelines.</li></ul><p>Development Oversight & Quality Control</p><ul><li>Review and approve code, scripts, and technical implementations before deployment.</li><li>Enforce feature freeze, branch freeze, and testing deadlines as per sprint cycle policies.</li><li>Perform personal testing cycles to identify and resolve bugs and ensure feature completeness.</li><li>Deliver testing reports and implementation evidence verifying feature readiness.</li><li>Track team KPIs including code quality, test coverage, and bug ratios.</li><li>Monitor hotfix rework rate and ensure critical bugs remain under target thresholds.</li><li>Conduct proactive reviews to prevent high-severity or recurring bugs.</li></ul><p>Coordination & Communication</p><ul><li>Coordinate with BAs, Project Managers, UI/UX, QA, and services teams to ensure clarity and alignment.</li><li>Communicate development gaps, inconsistencies, and risks early, ensuring updated and actionable user stories.</li><li>Provide release notes and collaborate with QA for release readiness.</li><li>Communicate early and clearly with stakeholders about delays, blockers, or quality risks.</li></ul><p>Mentorship & Team Management</p><ul><li>Act as a technical reference, mentor, and trainer to developers.</li><li>Conduct performance appraisals and track team performance metrics.</li><li>Delegate tasks appropriately, resolve conflicts, and ensure motivation and collaboration within the team.</li><li>Ensure task estimation accuracy and maintain 85%+ on-time delivery rate.</li></ul><p>Process & Compliance</p><ul><li>Follow internal staging, daily release policies, and database/front-end request protocols.</li><li>Contribute to the knowledge base and ensure documentation of lessons learned.</li><li>Ensure development adheres to internal guidelines, security, and business requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, or related discipline.</li><li>Minimum of 6 years of software development experience, including at least 1 2 years in a leadership role.</li><li>Strong expertise in Microsoft .NET Framework (VB.NET or C#).</li><li>Proficient in HTML, CSS, JavaScript, Angular, JQuery, XML, Web Services, Web APIs.</li><li>Solid understanding of OOP, SDLC, and architectural patterns.</li><li>Advanced database skills (MS SQL Server or Oracle), including ER diagrams, stored procedures, and performance optimization.</li><li>Experience with TFS and Agile development practices.</li><li>Microsoft certifications are a plus.</li><li>Strong leadership, mentoring, and interpersonal communication skills.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Time management, task estimation, and conflict resolution capabilities.</li><li>Ability to work independently and adapt in a fast-paced environment.</li></ul>
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented </span><strong><span>Engineer, Technical Support </span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Job Purpose: </span></strong></p><br>
<p><span>Closely monitoring and analyzing manufacturing process flows to improve product quality, cost utilization, and manufacturing throughput. Preparing, filing, and maintaining departmental SOPs, reports, protocols, batch records, and related documentation. Additionally, identifying potential hazards and safety issues, conducting the necessary engineering analysis, and applying preventive measures accordingly. Responsibilities also include following up on validation matters, as well as handling procurement, warehouse management, logistics, CAPEX and OPEX activities, spare parts management, equipment qualification and calibration, and training follow-ups.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Ensuring adherence to cGMPs, safety, quality, health, and environmental procedures </span></li>
<li><span>throughout all manufacturing activities. </span></li>
<li><span>Creation, modification, reviewing and approving of Standard Operating Procedures </span></li>
<li><span>(SOPs). </span></li>
<li><span>Follow up on biennial SOP review and update. </span></li>
<li><span> Creating, reviewing, and approving protocols/reports/risk assessments/comparison. </span></li>
<li><span>Participating in Scale-ups designing process with R&D function. </span></li>
<li><span>Participates in execution of day-to-day manufacturing activities (Production, Packaging </span></li>
<li><span>& labeling). </span></li>
<li><span>Initiating and updating master batch records (MBRs), Packaging batch records (MPRs) and Block Flow Diagram (BFDs) as it comes necessary through all the product life cycle in complete coordination with R&D and quality teams. </span></li>
<li><span>Preparing the assigned process relevant investigation reports, justification, incidents, and variances, while following up on CAPAs implementation and closure. </span></li>
<li><span> Initiating production APRs while ensuring that all commitments are properly made and fulfilled. </span></li>
<li><span>Issuing of P.O for the production batches, applying confirmation and MIGO SAP transactions. </span></li>
<li><span>Suggest modifications & development for manufacturing equipment. </span></li>
<li><span> Capability of troubleshooting and properly solving the operational problems inside the production area and the related utilities </span></li>
<li><span>Monitor consumables stocks and prepare a periodic list with the department needs. </span></li>
<li><span>Follow up on implementation of equipment Calibration, qualification/re-qualification, and Preventive Maintenance programs. </span></li>
<li><span>Follow up on six system quality internal audits observations and response while coordinating CAPAs with the people concerned. </span></li>
<li><span>Ensure that all valves, pipes, lines & systems inside the plant are properly tagged & identified along with the layouts. </span></li>
<li><span>Inspecting and reporting manufacturing area /equipment/process status on daily basis. </span></li>
<li><span>Communicate departmental operation needs with supervisor including OPEX and CAPEX items as to ensure manufacturing progression without delays or consequences. </span></li>
<li><span>Training of plants team on new policies, procedural and manufacturing updates to ensure compliance prior commencing the operations. </span></li>
<li><span> Follow up on plants employees training files and training schedule.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul>
<li><span>Bachelor’s degree in </span><span>chemical engineering </span><span>or a related field.</span></li>
<li><span>1 - 3 years of related quality experience.</span></li>
</ul> <p><strong><span>Technical Skills:</span></strong></p><br>
<p><span>Applying Good Manufacturing Practices (GMP)</span></p><br>
<br>
<p><span>Applying Standard Operating Procedures (SOPs)</span></p><br>
<br>
<p><span>Data Analysis</span></p><br>
<br>
<p><span>Data Integrity</span></p><br>
<br>
<p><span>Documentation</span></p><br>
<br>
<p><span>Equipment Knowledge</span></p><br>
<br>
<p><span>Process Improvement </span></p><br>
<br>
<p><span>Safety Awareness</span></p><br>
<br>
<p><span>Troubleshooting</span></p><br>
<br>
<p><span>Visual Examination</span></p><br>
<br>
<p><span>Communication & Influence</span></p><br>
<br>
<p><span>Collaboration & Teamwork</span></p><br>
<br>
<p><span>Planning & organizing</span></p><br>
<br>
<p><span>Initiative & Drive for Results</span></p><br>
<br>
<p><span>Resilience & Adaptability</span></p><br>
<br>
<p><span>Change & Innovation</span></p><br>
<br>
<p><span>Problem Solving & Decision Making</span></p><br>
<br>
<p><strong><span>Learn more about Hikma in Jordan </span></strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p>
<p> </p>
<p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: CPR Certification</p>
<p>First Aid Certification</p>
<p>Recreation and Fitness Equipment</p>
<p>Any certification or training required by local and state agencies.</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Stewarding attendant</strong></p>
<ul>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Operate an industrial dishwasher</li>
<li>Responsible for the cleanliness and sanitizing of all surfaces</li>
<li>Keep floors and work areas clear of hazards and obstruction</li>
<li>Responsible for the operation of kitchen cleaning equipment</li>
<li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li>
<li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li>
<li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li>
<li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li>
<li>Sort, stack dishes, and load/unload dishwasher</li>
<li>Sort, stack and store all cleaned items in an organized and safe manner</li>
<li>Ensure all breakages and chipped items are removed from circulation and inventoried</li>
<li>Ensure floors are dry and clean at all times</li>
<li>Follow department policies, procedures and service standards</li>
<li>Maintain a clean and safe work environment</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li>
<li>Follow all policies and procedures ascertained by the hotel</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Organized and a great team player</li>
<li>Passionate about maintaining a clean and safe working environment</li>
<li>Understanding of food safety and hygiene</li>
<li>Previous experience not required</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Able to work consistent night shifts</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Stewarding attendant</strong></p>
<ul>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Operate an industrial dishwasher</li>
<li>Responsible for the cleanliness and sanitizing of all surfaces</li>
<li>Keep floors and work areas clear of hazards and obstruction</li>
<li>Responsible for the operation of kitchen cleaning equipment</li>
<li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li>
<li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li>
<li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li>
<li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li>
<li>Sort, stack dishes, and load/unload dishwasher</li>
<li>Sort, stack and store all cleaned items in an organized and safe manner</li>
<li>Ensure all breakages and chipped items are removed from circulation and inventoried</li>
<li>Ensure floors are dry and clean at all times</li>
<li>Follow department policies, procedures and service standards</li>
<li>Maintain a clean and safe work environment</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li>
<li>Follow all policies and procedures ascertained by the hotel</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Organized and a great team player</li>
<li>Passionate about maintaining a clean and safe working environment</li>
<li>Understanding of food safety and hygiene</li>
<li>Previous experience not required</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Able to work consistent night shifts</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or G.E.D. equivalent.</li><li>No related work experience.</li><li>No supervisory experience.</li><li>CPR Certification</li><li>First Aid Certification</li><li>Recreation Equipment</li><li>Any certification or training required by local and state agencies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: CPR Certification</p>
<p>First Aid Certification</p>
<p>Fitness Equipment</p>
<p>Any certification or training required by local and state agencies.</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP Jordan's Climate and Energy Pillar supports national priorities on climate action, environmental sustainability, natural resource management, resilience, and the transition toward low-carbon and inclusive development. Through its portfolio of climate change, energy, biodiversity, water resources management, circular economy, waste management, disaster risk reduction, and environmental governance initiatives, the Pillar works closely with national institutions, development partners, civil society, and local stakeholders to strengthen institutional capacities, mobilize climate finance, and promote sustainable development in line with national priorities and the Sustainable Development Goals (SDGs).</p><br> <p>The Climate and Energy Pillar manages an integrated portfolio of projects providing technical assistance, policy support, institutional strengthening, knowledge generation, and strategic partnerships across multiple thematic areas, including climate adaptation and mitigation, biodiversity conservation, sustainable land management, renewable energy, water governance, and green growth.</p><br> <p>Jordan is among the world's most water-scarce countries and is increasingly affected by climate change through rising temperatures, prolonged droughts, changing rainfall patterns, and growing pressure on limited water resources. These challenges significantly affect agricultural productivity, rural livelihoods, food security, and sustainable management of natural resources.</p><br> <p>The Building Resilience to Cope with Climate Change in Jordan through Improving Water Use Efficiency in the Agriculture Sector (BRCCJ) Project is a seven-year initiative implemented in the Dead Sea Basin across Karak, Madaba, Tafileh, and Ma'an Governorates. The project is jointly implemented by UNDP, FAO, the Ministry of Environment, the Ministry of Agriculture, and the Ministry of Water and Irrigation to enhance climate resilience through improved water management, sustainable agricultural practices, and strengthened institutional capacities.</p><br> <p>UNDP Jordan seeks to recruit a Project Officer to support the effective implementation and day-to-day coordination of project activities. Under the overall supervision of the Programme Analyst, the Project Officer will contribute to the timely delivery of project outputs by coordinating implementation activities with the Project Management Unit (PMU), implementing partners, consultants, contractors, and relevant stakeholders, while ensuring compliance with approved workplans, donor requirements, and applicable UNDP rules, regulations, policies, and procedures.</p><br> <p>The Project Officer will work closely with the PMU and implementing partners to facilitate implementation, monitor progress, support reporting, coordinate project activities, and contribute to achieving the project's intended outcomes.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The Project Officer will support the effective implementation of project activities under the overall guidance of the Programme Analyst by performing the following functions:</p><br> <ul> <li>Support implementation of project results. </li> <li>Support project reporting, monitoring, and evaluation. </li> <li>Facilitate partnerships and coordination with internal and external stakeholders. </li> <li>Contribute to knowledge management and learning. </li> <li>Perform other project-related duties as assigned by the supervisor.</li> </ul> <ol> <li><strong><u>Support Implementation of Project Results:</u></strong></li> </ol> <p>The Project Officer will:</p><br> <ul> <li>Coordinate and support the day-to-day implementation of project activities in accordance with approved workplans, project documents, budgets, and implementation schedules. </li> <li>Coordinate closely with the Project Management Unit (PMU), FAO, the Ministry of Water and Irrigation, the Ministry of Agriculture, the Ministry of Environment, and other implementing partners to ensure timely implementation of project activities. </li> <li>Monitor implementation progress against approved outputs, milestones, and quality standards, identifying implementation issues and proposing corrective actions where appropriate. </li> <li>Support implementation of project activities in compliance with UNDP policies, procedures, financial regulations, procurement requirements, and donor agreements. </li> <li>Support preparation of annual and quarterly workplans, procurement plans, implementation schedules, and activity plans. </li> <li>Contribute to preparation of Terms of Reference, technical specifications, procurement documentation, and other implementation documents required for project delivery. </li> <li>Monitor implementation of consultancy assignments and service contracts by reviewing deliverables, monitoring progress, and providing technical feedback in coordination with the Programme Analyst. </li> <li>Provide day-to-day technical guidance and coordination to project consultants, contractors, interns, and service providers assigned to project activities, ensuring timely completion of agreed deliverables. </li> <li>Facilitate coordination among implementing partners to ensure effective implementation and alignment of project interventions. </li> <li>Monitor implementation of project expenditures against approved workplans and budgets and contribute to financial planning and reporting in accordance with UNDP financial procedures. </li> <li>Support preparation of financial forecasts, budget revisions, expenditure monitoring, and funding requests as required. </li> <li>Maintain accurate project documentation and records in accordance with UNDP corporate requirements. </li> <li>Contribute to preparation for project reviews, audits, monitoring missions, and evaluation exercises by ensuring timely availability of supporting documentation and required information. </li> <li>Participate in project meetings, technical working groups, steering committee meetings, donor meetings, and coordination forums as requested. </li> <li>Support implementation of results-based management approaches throughout project implementation. </li> </ul> <p><strong><u>2. Support Reporting, Monitoring and Evaluation:</u></strong></p><br> <p>The Project Officer will contribute to effective project monitoring, reporting, and adaptive management by:</p><br> <ul> <li>Monitor implementation progress against approved workplans, outputs, indicators, and implementation schedules, and identify issues requiring timely follow-up. </li> <li>Support the implementation of monitoring and evaluation activities in accordance with project documents, donor requirements, and UNDP corporate policies and procedures. </li> <li>Monitor project implementation risks, maintain the project risk log, and promptly escalate emerging risks and issues to the Programme Analyst and the Project Management Unit (PMU) for appropriate action. </li> <li>Contribute to the preparation of periodic project progress reports, including updates on implementation progress, expenditures, risks, issues, lessons learned, and achievement of project outputs. </li> <li>Support the timely preparation and submission of technical, operational, and donor reports, ensuring the accuracy and completeness of project information. </li> <li>Compile, analyze, and maintain project implementation data to facilitate evidence-based planning, reporting, and decision-making. </li> <li>Support monitoring of project expenditures and implementation progress to ensure consistency with approved workplans and budgets. </li> <li>Prepare presentations, briefing notes, technical summaries, and background documentation for project meetings, donor consultations, steering committee meetings, missions, and other coordination forums, as required. </li> <li>Coordinate and participate in field missions to monitor project implementation, verify progress, collect technical information, engage with beneficiaries and local stakeholders, and document implementation results. </li> <li>Support project evaluations, reviews, audits, monitoring missions, and quality assurance exercises by coordinating the collection of supporting documentation and responding to information requests. </li> <li>Contribute to identifying implementation challenges and recommend practical solutions to improve project delivery, efficiency, and achievement of results. </li> </ul> <p><strong><u>3. Liaison Partnerships, Liaison and Coordination:</u></strong></p><br> <p>The Project Officer will facilitate effective collaboration with project stakeholders by:</p><br> <ul> <li>Maintain effective working relationships with government counterparts, implementing partners, development partners, civil society organizations, academic institutions, and private sector stakeholders involved in project implementation. </li> <li>Coordinate regularly with the Project Management Unit (PMU), FAO, the Ministry of Agriculture, the Ministry of Water and Irrigation, the Ministry of Environment, and other implementing partners to facilitate the timely implementation of project activities. </li> <li>Support coordination among project partners to ensure effective communication, complementarity of interventions, and alignment with approved project objectives. </li> <li>Facilitate the organization of coordination meetings, technical workshops, consultations, steering committee meetings, and stakeholder engagement events. </li> <li>Support implementation of project communication, outreach, and stakeholder engagement activities in collaboration with project partners. </li> <li>Contribute to maintaining effective collaboration with donor partners by supporting the preparation of technical information, progress updates, and briefing materials, as required. </li> <li>Support coordination with other UNDP programmes and projects to promote synergies, knowledge sharing, and integrated implementation across the Climate and Energy portfolio. </li> <li>Facilitate communication and information exchange among implementing partners and stakeholders to support timely decision-making and efficient implementation. </li> <li>Participate in technical meetings, conferences, working groups, and coordination forums related to the project, as requested by the supervisor. </li> <li>Support the identification of opportunities to strengthen partnerships and enhance collaboration in support of project implementation and sustainability. </li> </ul> <p><strong><u>4. Knowledge Management and Learning:</u></strong></p><br> <p>The Project Officer will contribute to knowledge management and organizational learning by:</p><br> <ul> <li>Support documentation of project experiences, good practices, innovations, and lessons learned throughout project implementation. </li> <li>Contribute to the preparation of knowledge products, technical briefs, success stories, communication materials, and case studies highlighting project achievements and results. </li> <li>Facilitate the collection, organization, and dissemination of project knowledge and technical information to relevant stakeholders. </li> <li>Contribute to strengthening institutional knowledge by maintaining organized project records, technical documentation, and implementation information. </li> <li>Support the implementation of knowledge-sharing events, workshops, learning sessions, and capacity development activities for project partners and beneficiaries. </li> <li>Contribute to corporate knowledge networks, communities of practice, and internal knowledge-sharing initiatives, where relevant. </li> <li>Support implementation of project visibility activities in accordance with UNDP, donor, and Government visibility and communication requirements. </li> <li> <p>Promote continuous learning by identifying opportunities to improve project implementation based on monitoring findings, evaluations, and stakeholder feedback. </p><br> </li> </ul> <p><strong><u>5. Any Other Duties</u></strong></p><br> <p>The Project Officer will:</p><br> <ul> <li>Contribute to the preparation of concept notes, technical inputs, and background information to support resource mobilization initiatives within the Climate and Energy Pillar, as requested. </li> <li>Participate in technical meetings, consultations, workshops, and missions relevant to the Climate and Energy portfolio, as assigned by the supervisor. </li> <li>Perform other project-related duties that are consistent with the level and scope of the position and reasonably assigned by the Programme Analyst.</li> </ul> <p><strong>Institutional Arrangement:</strong></p><br> <p>The Project Officer will be based at the UNDP Jordan Country Office in Amman and will report directly to the Programme Analyst.</p><br> <p>Under the overall supervision of the Programme Analyst, the incumbent will support the implementation and coordination of project activities in close collaboration with the Project Management Unit (PMU), implementing partners, consultants, contractors, and relevant stakeholders.</p><br> <p>The Project Officer will provide day-to-day technical coordination and guidance to project consultants, contractors, interns, and service providers assigned to project activities, including monitoring workplans, reviewing technical deliverables, facilitating coordination, and reporting implementation progress to the supervisor. The incumbent does not exercise formal supervisory authority over UNDP personnel.</p><br> <p>The incumbent will work collaboratively with relevant programme, operations, procurement, finance, and monitoring teams within UNDP to facilitate effective project implementation and ensure compliance with applicable UNDP policies, procedures, and quality standards.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <strong>Think Innovatively:</strong> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <strong>Learn Continuously:</strong> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <strong>Adapt with Agility:</strong> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination: </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <strong>Engage and Partner:</strong> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management:</strong></i></p><br> <p>The Project Officer will provide day-to-day technical guidance, coordination, and supervision to project personnel, consultants, and service providers assigned to the project, in liaison with the Programme Analyst. The incumbent will oversee the quality and timely delivery of assigned work, monitor performance of project personnel under their responsibility, and ensure effective coordination among project team members and implementing partners.</p><br> <p>Where applicable, the Project Officer supervises project personnel, consultants, interns, and service providers assigned to the project by providing technical guidance, monitoring work plans, reviewing deliverables, supporting performance management, and ensuring effective coordination in liaison with the Programme Analyst.</p><br> <p><i><strong>Cross-Functional & Technical Competences </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Management</strong> Project Management <p>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.</p><br> <br> <strong>Business Management</strong> Partnerships Management Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies. <br> <strong>Business Management</strong> Results-based Management Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools. <br> <strong>Business Management</strong> Operations Management Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms. <br> <strong>Business Management</strong> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. <br> <strong>Business Management</strong> Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> <strong>Planet</strong> Nature, Climate and Energy Green Economy: Green economy and green growth <br> <strong>Planet</strong> Nature, Climate and Energy <p>Water resources management, water efficiency</p><br> <br> <strong>Planet</strong> Nature, Climate and Energy Climate change Mitigation: concepts and application <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Advanced university degree (Master’s degree or equivalent) in Civil Engineering, Water Resources Management, Environmental Management, or any other related field is required.</p><br> <p>Or</p><br> <p>A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced degree.</p><br> <br> <strong>Min. years of relevant work experienc</strong> </div>
<p> <strong>Job Purpose</strong> </p> <p>Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative. This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions. These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy. Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.</li> <li>Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees. This includes, but is not limited to, the Bank s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.</li> <li>Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.</li> <li>Prepares and issues periodic employee newsletters in coordination with the direct supervisor.</li> <li>Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques. Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.</li> <li>Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.</li> <li>Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.</li> <li>Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity. This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.</li> <li>Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank s culture and the benefits and value offered to employees.</li> <li>Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.</li> <li>Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.</li> <li>Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.</li> <li>Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Skills and Competencies</strong> </p> <ul> <li>Bachelor s degree in Business Administration, Management Sciences, or a related field.</li> <li>Minimum of 5 years of relevant professional experience.</li> <li>Proficiency in the English language, both written and spoken.</li> <li>Thorough knowledge of Human Resources systems, policies, and procedures.</li> <li>Good knowledge of internal and external regulations, procedures, and their updates governing the work.</li> <li>Proficiency in computer applications and the ability to work effectively with various systems and applications.</li> <li>Strong communication and interpersonal skills.</li> <li>Strong negotiation and persuasion skills.</li> <li>Strong analytical skills.</li> <li>Ability to work effectively as part of a team.</li> <li>Strong planning and organizational skills.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative.<br> This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions.<br> These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.<br> Key Responsibilities Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy.<br> Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.<br> Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees.<br> This includes, but is not limited to, the Bank’s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.<br> Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.<br> Prepares and issues periodic employee newsletters in coordination with the direct supervisor.<br> Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques.<br> Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.<br> Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.<br> Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.<br> Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity.<br> This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.<br> Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank’s culture and the benefits and value offered to employees.<br> Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.<br> Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.<br> Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.<br> Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.<br> Skills and Competencies Bachelor’s degree in Business Administration, Management Sciences, or a related field.<br> Minimum of 5 years of relevant professional experience.<br> Proficiency in the English language, both written and spoken.<br> Thorough knowledge of Human Resources systems, policies, and procedures.<br> Good knowledge of internal and external regulations, procedures, and their updates governing the work.<br> Proficiency in computer applications and the ability to work effectively with various systems and applications.<br> Strong communication and interpersonal skills.<br> Strong negotiation and persuasion skills.<br> Strong analytical skills.<br> Ability to work effectively as part of a team.<br> Strong planning and organizational skills.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <span><strong>Associate Manager, Quality Compliance</strong></span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>Strategic </span></p><br>
<ul>
<li><span>Providing support and guidance to the Hikma injectable sites including compounding by:</span></li>
<li><span>Lead auditing coordination, approach, and execution for injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs</span></li>
<li><span>Ensuring internal injectable/Oral Hikma site compliance with Hikma’s rules and policies through internal audits</span></li>
<li><span>Following up on all observations by Hikma and third parties which includes CAPA plan implementation and ensuring timely completion.</span></li>
</ul>
<p><span>Technical capabilities </span></p><br>
<ul>
<li><span>Providing concerned Hikma employees with the required guidance related to the injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes to ensure that the related international standards and specifications are applied on all Hikma concerned processes</span></li>
<li><span>Investigating and studying different problems related to injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes that might occur in all Hikma concerned functions and recommending the corrective actions accordingly</span></li>
<li><span>Ensuring that health and safety regulations are followed in the concerned processes to avoid accidents in the workplace during executed audits protecting the auditors</span></li>
<li><span>Ensuring that the entire injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are in compliance with the set standard operating procedures (SOPs</span></li>
<li><span>Ensuring that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes, activities, procedures comply with related internal/external regulations</span></li>
<li><span>Conducting periodic checks to ensure that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are performed correctly and conforming the international standards and specifications</span></li>
<li><span>Assessing different Hikma functions compliance with the set standards and specifications in order to detect the deviations and recommending the necessary corrective actions accordingly</span></li>
<li><span>Providing the Corporate Compliance Director with periodic reports illustrating the work flow of the injectables/Oral/microbiology, laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes through Hikma corporate functions</span></li>
<li><span>Documenting different related transactions in all Hikma corporate functions to be used as a reference in the future when needed</span></li>
<li><span>Performing other duties related to the job as assigned by the direct supervisor</span></li>
</ul>
<p><span>Administrative </span></p><br>
<ul>
<li><span>Preparing periodic reports with respect to the Compliance (Injectables/Orals) function's activities and achievements to be submitted to the direct supervisor</span></li>
<li><span>Ensuring that instructions, circulars and organizational and technical decisions are followed and applied</span></li>
<li><span>Implementing Internal quality auditing and Hikma subsidiaries audit program, ensuring that Hikma Internal sites maintain a state of cGMP compliance where all activities within the Hikma Pharmaceutical function comply with the adopted standards, policies, and procedures.</span></li>
<li><span>implementing follow up auditing program for Hikma internal sites, ensuring that response is covered and communicated properly with Hikma quality management.</span></li>
<li><span>Providing Technical Support to Injectable/Oral strategic Under license projects, by qualifying suppliers, upgrading systems of our partners, conducting gap analysis and providing the needed support before/ during and after authorities audits to sites, up to end of registration of the product. </span></li>
<li><span>Assisting in process standardization through Hikma based on international best practices, in addition to supporting the functions’ managers in taking the required corrective and preventive actions.</span></li>
<li><span>Supporting Hikma new projects by providing the needed technical and administrative support for Hikma new projects with new partners (Toll manufacturers, Finished product formulators).</span></li>
<li><span>Participating in audits whenever Hikma audited by third party or authority. By presenting Corporate Compliance role, auditing system.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br>
<ul>
<li><span>B.Sc. degree in Chemistry, Biological, Microbiology, Chemical Engineering or equivalent</span></li>
<li><span>M.Sc. degree in TQM or equivalent</span></li>
<li><span>(10) years of experience in a related position, of which at least (5) in a supervisory position</span></li>
<li><span>Experience in a pharmaceutical industry, Oral and Injectables manufacturing.</span></li>
<li><span>Quality certification on auditing e.g. ASQ/ISO9001…. etc </span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br> <ul>
<li><span>Computer Skills</span></li>
</ul>
<p><span>Performs moderately difficult tasks using job related applications, Office applications, and other relevant programs, as well as uses the functions of the internet effectively</span></p><br>
<ul>
<li><span>Data Analysis</span></li>
</ul>
<p><span>Performs complex data analysis utilizing multi-sourced set of data, prepares reports illustrating the results through professional graphs, charts, and other visual aids</span></p><br>
<ul>
<li><span>Documentation / Recording Information</span></li>
</ul>
<p><span>Applying and using various techniques in documenting and recording information in written or electronic/magnetic formats</span></p><br>
<ul>
<li><span>English Language</span></li>
</ul>
<p><span>Demonstrates mastery of the language; near native; ability to read, understand and write extremely difficult or abstract prose, a wide variety of vocabulary, idioms, colloquialisms, and slang</span></p><br>
<ul>
<li><span>Government Relations</span></li>
</ul>
<p><span>Represents the company externally within the government sector and develops and maintains good rapport with its employees</span></p><br>
<ul>
<li><span>Law</span><span>s & Legislations</span></li>
</ul>
<p><span>Possesses knowledge in laws and legislations of several countries that Hikma operates in, including MENA region, USA and Europe</span></p><br>
<ul>
<li><span>Project Management</span></li>
</ul>
<p><span>Ability to manage projects through effective planning, implementation, monitoring and completion of projects, while ensuring best utilization of resources; time, human resources, budget</span></p><br> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: CPR Certification, First Aid Certification, Recreation Equipment, Any certification or training required by local and state agencies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>UNRWA HQ-Amman<br> Expected duration<br>Five months<br> Duties and Responsibilities<br>Organisational Setting and Reporting UNRWA extends humanitarian, human development and protection assistance to registered Palestine refugees in Gaza, Jordan, Lebanon, Syria and the West Bank, including East Jerusalem. The Agency provides direct, government-like services in these fields, including education, health care, relief and social services, protection, infrastructure and camp improvement, microfinance and emergency assistance, in 2025 serving over 3.25 million Palestine refugees and other eligible persons. UNRWA does this through over 25,000 staff and 1,100 installations. The scale and nature of the Agency’s work means that UNRWA has both a key role to play in addressing environmental sustainability in Palestine refugee communities and an obligation to minimise the negative environmental impact of its own operations. Reflecting this, the Agency’s Environmental Sustainability Policy (2022) sets out prioritised, time-bound actions to mainstream environmental sustainability across UNRWA operations until 2030. With additional funding needed to deliver many of these actions, the Agency is exploring more systematic engagement with climate finance opportunities. Working under the supervision of the Senior Programme Officer, the selected intern(s) will support UNRWA in seeking accreditation with global climate financing mechanisms and funds. This is an exciting opportunity to: (i) build experience within a United Nations agency; (ii) support UNRWA in making its operations environmentally sustainable; and (iii) gain valuable first hand experience in the process of accessing climate financing. The selected intern(s) will be based in the Department of Planning at UNRWA Headquarters in Amman, Jordan. This vacancy is offered with an immediate start and is expected to continue until 31 December 2026. Responsibilities Working under supervision of the Senior Programme Officer in the Department of Planning, the intern(s) will: • Identify the accreditation requirements for global climate financing mechanisms and funds. • Conduct scoping studies to determine the level of UNRWA compliance with accreditation requirements. • Work with Agency Headquarters departments and divisions to address gaps in compliance with the accreditation requirements. • Compile, organise and quality assure supporting documentation for submission as part of the accreditation process(es) and coordinate with UNRWA Headquarters departments and divisions to ensure submission deadlines are met. • Draft briefing notes and updates for Department of Planning management on the status of accreditation applications. • Contribute to other environmental sustainability initiatives as directed by the assignment supervisor. Competencies: • Very good command of Microsoft 365 applications, especially Word, Excel, Sharepoint and PowerPoint. • Excellent time management, attention to detail, organisational skills and communication, including the ability to draft clearly and precisely in English.<br> Qualifications/special skills<br>• Recent graduate with a master's degree, or currently enrolled in a graduate programme, in sustainability management, natural resource management, business/public administration, international relations or a related subject that demonstrates interest and knowledge in environmental sustainability.<br> Languages<br>Fluency in English is required, both orally and in writing.<br> Additional Information<br>Interns are not financially remunerated by UNRWA. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. A completed online application (comprised a covering letter and Personal History Profile) is required. Incomplete applications will not be reviewed. The covering letter must include: • Information on your degree programme (what are you currently studying? Include mention of any relevant course work). • Your graduation date (when will you graduate or when did you graduate from the programme?). • A short explanation as to why you are interested in becoming an intern with UNRWA and why you are the best candidate for this specific internship opportunity. In your online Personal History Profile, be sure to include all past work and academic experiences as well as three references. Only those applicants shortlisted for interview will be contacted.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Consistently offers professional, engaging and friendly service To fix and repair linen., uniforms, drapery, etc Minor mending or alterations to Guest garments To ensure repairs are made in a timely fashion To make sure workplace is orderly kept and surfaces are cleaned daily To assist with inventories when required Report any faulty equipment immediately to Supervisor To make sure all Health and Safety matters relating to uniforms are observed To attend any training courses organized by the Supervisor or Human Resources</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience is an asset</li><li>High School diploma, vocational training and/or 1 year work experience</li><li>Basic understanding of the English language</li><li>Previous experience in luxury hotel environment desirable</li></ul><p></p></section>
<p><h4>Guest service supervisor responsibilities</h4>
<p>As a guest service supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel departments. A guest service supervisor is responsible for supervising the activities that create the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul>
<li>Supervise front office operations during your assigned shift to a consistently high standard.</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.</li>
<li>Advise your shift team of any special events or VIP guests in the hotel that day.</li>
<li>Monitor the appearance, standards, and performance of team members with an emphasis on training and teamwork.</li>
<li>Maximize sales revenues through up-selling and marketing program.</li>
<li>Manage guest requests, inquiries, and complaints promptly and completely.</li>
<li>Maintain the professional appearance of the front office with a focus on hospitality and guest service.</li>
</ul>
<h4>Qualifications and skills</h4>
<p>A guest service supervisor serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p>
<ul>
<li>Front office experience in the hotel, leisure, and/or retail sector.</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities.</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines.</li>
<li>Excellent supervisory, interpersonal, and communication skills.</li>
<li>A passion for delivering exceptional levels of guest service.</li>
</ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul>
<li>A relevant supervisory/management certificate, diploma, or degree.</li>
</ul></p><p></p>
<p>Type of contract : Service Contract Level : SC8 Hiring Unit : Culture Sector (CLT) Duty Station : Amman Work location : On site Duration of contract : 6 months Hiring open to : External candidates Application deadline (Midnight UTC 3 Time) : 23/08/2026 ORGANIZATIONAL CONTEXT The UNESCO Office in Jordan works closely with the national authorities to preserve and promote tangible and intangible cultural heritage in the country. It particularly works in close collaboration and partnership with the Ministry of Tourism and Antiquities, the Department of Antiquities, and the Ministry of Culture, as well as relevant national and local authorities, to ensure the sustainable conservation of the country s rich cultural heritage. Through the currently implemented projects, the office is promoting sustainable socio-economic development in local communities, focusing on investing in cultural heritage preservation, contributing to decent livelihoods and offering short-term employment opportunities while also paving the way for longer term investments in cultural heritage preservation and sustainable local tourism development in As-Salt and other location sites in Jordan . To support achieving the mentioned goals and to ensure the proper and timely finalization of the ongoing activities and projects at the culture unit in UNESCO Amman office, the office is recruiting an Associate Project Officer to assist in the regular follow-up and monitoring of ongoing rehabilitation and construction activities. MAIN TASKS AND SERVICES Under the general supervision of UNESCO Jordan Head of office and the direct supervision of the Culture Programme Specialist, and in coordination with the rest of the culture staff and the relevant Administrative and Financial staff. The Associate Project Officer's duties and responsibilities include, but are not restricted to: • Support in managing all project phases, including planning, execution, monitoring, and reporting. • Provide support to the implementation of rehabilitation and construction works currently implemented in different areas in Jordan, including coordination and site supervision. • Ensure regular follow up with UNESCO s contractors to update the BoQs tables and ensure quality interventions as per the provided technical specifications and drawings. • Contribute to the assessment and monitoring of the executed works, and the preparation of documents and reports related to the project. • Conduct regular field visits to the project locations as necessary and when requested, to provide comprehensive site supervision, follow-up and management to the ongoing works, ensuring adherence to design requirements, construction specifications, safety and quality. • Review contractors deliverables and reports, ensuring technical compliance with project specifications and signed contracts. • Anticipate difficulties and bottlenecks and address them proactively and in consultation with the supervisor. • Liaise with and facilitate information sharing amongst project partners, stakeholders and the local authorities, and maintain strong relationships with stakeholders, partners, and donors. • Participate in technical meeting, and stakeholder meetings when and as needed, and draft minutes of meeting, official correspondence, and any other official documents in English, and maintain a record of documentation for the project. • Support in administrative tasks as needed and ensure proper project management where and when requested, including reviewing budget records and invoices. • Perform any other activities and tasks requested by the supervisor. EXPECTED RESULTS • Expected Results and Deliverables • Management of works, monitoring and evaluation of the implemented activities. • Control over of quality, time schedule and project deliverables from consultants and contractors. • Coordination with consultants, contractors, partners and relevant stakeholders • Delivering progress reports within the project implementation phase • Regular communication with Programme Specialist and UNESCO team DURATION OF THE CONTRACT 6-months contract (with a 3-months probation), extension of the appointment is subject to satisfactory performance and extension of the validity of the project and/or availability of the project fund. COMPETENCIES - Core (C) & Managerial (M) • Communication (C) • Accountability (C) • Innovation (C) • Knowlegde sharing and continuous improvement (C) • Planning and organizing (C) • Results focus (C) • Teamwork (C) For detailed information, please consult the UNESCO Competency Framework . REQUIRED QUALIFICATIONS EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. </p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. • Excellent coordination, organizational and prioritization skills, and ability to manage multiple and simultaneous tasks and heavy workloads, and to deliver results within a specified timetable, paying close attention to detail and quality of work. • Ability to work effectively in a team and to maintain effective working relationships in a multicultural environment. • Understanding of local cultures and sensitivities, particularly in diverse environments. • Good IT skills including good knowledge of standard office software. LANGUAGES • Excellent knowledge of English (written/spoken/reading/comprehension) is mandatory. • Excellent knowledge of Arabic (written/spoken/reading/comprehension) is mandatory. DESIRABLE QUALIFICATIONS WORK EXPERIENCE • Previous experience working with UN agency or international non-governmental organization, preferably in the field of Cultural Heritage, is an added value. • Previous experience with UNESCO or demonstrated understanding of UNESCO s work is an added value • Site supervision experience is an added value.</p>
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<p><strong>JOB TITLE Health Informatics Assistant </strong></p>
<p><strong>JOB SUMMARY </strong></p>
<p>We are looking for a motivated Health Informatics Assistant with a background in IT and training in health informatics to support the ongoing success of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and optimize patient care. The Health Informatics Assistant will play a critical role in bridging the gap between clinical practice and digital health, ensuring PIMS delivers maximum value to its users and stakeholders.</p>
<p> </p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Software Support (50%)</strong></p>
<ul>
<li>Provide Tier-1 Technical and Functional Support:</li>
<li>Act as the primary point of contact for all PIMS-related inquiries, troubleshooting system issues ranging from user access and data entry questions to workflow configuration and system navigation challenges.</li>
<li>Issue Triage and Escalation:</li>
<li>Log, categorize, and resolve user-reported incidents in a structured manner. When issues require deeper technical intervention, escalate them to the development, DevOps, or engineering teams with clear documentation and replication steps to ensure rapid diagnosis and resolution.</li>
<li>System Monitoring and Quality Assurance:</li>
<li>Continuously monitor system stability, performance indicators, and error logs to detect potential issues before they affect users. Recommend improvements or preventive fixes based on observed patterns.</li>
<li>Feedback Loop for Continuous Improvement:</li>
<li>Gather structured user feedback through support interactions and report them to the product and engineering teams to influence future enhancements, usability improvements, and feature development.</li>
<li>Other support related tasks assigned by supervisor</li>
</ul>
<p> </p>
<p><strong>2. User Training (20%)</strong></p>
<ul>
<li>Curriculum Design and Training Strategy:<br>
Develop and implement a structured training methodology tailored to diverse audiences, including pharmacists, clinicians, supply chain officers, and program managers. Training approaches should accommodate varying levels of digital literacy and contextual needs.</li>
<li>Delivery of Training Sessions:<br>
Organize and deliver remote and in-person training workshops, onboarding sessions, and hands-on demonstrations to ensure proficiency in PIMS modules such as inventory management, prescription processing, reporting, and facility-level workflows.</li>
<li>Creation of Learning Materials:<br>
Produce high-quality training resources, including user manuals, SOPs, quick reference guides, walkthrough videos, and FAQs that support ongoing user self-learning and ensure sustainability after deployment.</li>
<li>Mentorship and On-the-Job Support:<br>
Provide continuous post-training mentorship through shadowing, follow-up sessions, refresher trainings, and personalized coaching to reinforce learning and address real-world workflow challenges.</li>
<li>Capacity Building and Documentation:<br>
Assess user competency levels, identify knowledge gaps, and implement targeted strategies to strengthen system adoption. Maintain detailed documentation on training coverage, attendance, and user progress.</li>
<li>Other software implementation and training related tasks assigned by supervisor</li>
</ul>
<p> </p>
<p><strong>3. Interoperability and Automation (30%)</strong></p>
<ul>
<li>Design, document, and support interoperability solutions between PIMS and external systems, including Electronic Medical Records (EMRs), Logistics Management Information Systems (LMIS), Health Information Systems (HIS), ERPs, DHIS2, and other partner platforms.</li>
<li>Develop and maintain technical integration specifications, interface control documents (ICDs), API documentation, field mapping documents, and data transformation rules.</li>
<li>Analyze partner systems, data models, and workflows to identify integration requirements, interoperability challenges, and opportunities for automation.</li>
<li>Design and maintain data mappings between heterogeneous systems, including terminology mapping, master data harmonization, and reference data alignment.</li>
<li>Support the implementation and validation of interoperability standards such as HL7 FHIR, HL7 v2, RESTful APIs, JSON, XML, CSV, and other data exchange mechanisms used by PIMS.</li>
<li>Configure, develop, and maintain automation workflows for data exchange, data validation, reporting, notifications, synchronization, and routine operational processes.</li>
<li>Monitor integration pipelines and automated processes, investigate failures, perform root cause analysis, and coordinate corrective actions to ensure reliable system operations.</li>
<li>Collaborate with technical teams and external partners to test, validate, and deploy integrations while ensuring data quality, security, and compliance with organizational and industry standards.</li>
<li>Identify opportunities to improve efficiency through automation, reducing manual processes and enhancing the reliability, scalability, and sustainability of PIMS operations.</li>
<li>Develop technical documentation, standard operating procedures, and knowledge resources related to interoperability solutions and automation processes.</li>
<li>Stay current with emerging interoperability standards, integration technologies, and automation best practices to continuously improve PIMS capabilities.</li>
</ul>
<p> </p>
</td>
</tr>
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<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li>
<li>Experience or Internship in health informatics, software training, client support, or software implementation is preferred.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Advanced technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Fluent English language.</li>
</ul>
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<p><strong>Additional Information</strong></p>
</td>
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<p><strong>Travel Required:</strong> 10 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
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<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Code of Conduct</strong></p>
<p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p>
<p> </p>
<p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct and Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct and Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p>
<p> </p>
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<p><strong>Safeguarding</strong></p>
<p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.</p>
<p> </p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<div >
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>