CSS developer Jobs in Jordan 2026

0 to 0 years Bayt

Head Butler

On-site - Jordan 4 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description <ul><li>Has full awareness, manages and supervises all tasks of his/her staff.</li><li>Directs the work assignment of supervisory and non-supervisory personnel</li><li>Monitors butlers to ensure residents receive prompt and courteous service</li><li>Informs other operating departments of matters concerning to Butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food & Beverage, Reservations etc</li><li>Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms</li><li>Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly</li><li>Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary</li><li>Ensures that consumption of resident supplies is under control</li><li>Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents</li><li>Performs related duties and special projects assigned</li><li>Is fully aware of Fairmont Standards</li><li>Performs related duties and special projects assigned</li><li>Ensure that Butlers deliver the Fairmont Amman touch by exceeding residents’ expectations and providing proactive, personalized service</li><li>Ensure that up selling is optimized and hotel products and facilities are utilized to the utmost by all residents</li><li>Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition</li><li>Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman.</li><li>Ensure that repeat residents are met and greeted on a daily basis and profiles are updated</li><li>Ensures that long staying residents/ special attention residents/ occasion celebrating residents are given greater importance and are taken care of exclusively</li><li>Ensures all communication is carried clearly between the team and the Director of rooms</li><li>Ensures that the Director of rooms is fully aware of the tasks and assignments of every individual within the department</li><li>Conducts regular trainings and role plays to ensure all trainings are understood by the team</li></ul> Qualifications <ul><li>PERSONAL ATTRIBUTES</li><li>Good organizational skills</li><li>Good level of engagement with residents</li><li>Ability to manage a multi-cultural workforce</li><li>Excellent leadership & communication skills</li><li>Display high levels of integrity, dedication and support for continuous improvement</li><li>Flexible management style to meet the challenges of a changing work environment</li><li>Good knowledge of the entire Butler Service Operations</li><li>Must be a self-starter, coach & mentor who can motivate the Team to perform their best</li><li>Knowledge of Opera Property Management System preferred</li><li>Ability to ensure security and confidentiality of guest and hotel information</li><li>Ability to work with constant interruptions with a high degree of professionalism</li><li>Ability to prioritize and organize work assignments; delegate wor</li></ul> Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. </div>

0 to 0 years Bayt

Senior Content Marketing Specialist

On-site - Jordan 11 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> &#xa;&#xa;Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. &#xa;&#xa;Job Description Responsibilities <ul><li>Own the monthly social media calendar end-to-end: content planning, copywriting, design briefing, stakeholder alignment, scheduling, and reporting.</li><li>Plan, produce, and execute brand awareness campaigns on social media - from concept to post-campaign analysis.</li><li>Manage and optimize paid advertising campaigns on LinkedIn and other relevant platforms: budgeting, targeting, tracking, and performance reporting.</li><li>Handle community management for regional inquiries, ensuring timely and on-brand responses.</li><li>Track and report on social media performance against industry benchmarks; translate findings into actionable recommendations.</li><li>Support employee advocacy by creating shareable, engaging content for internal champions.</li><li>Stay current on platform changes, content formats, and social media trends; bring relevant insights to the wider team.</li><li>Collaborate with growth marketing to ensure content supports pipeline contribution and aligns with demand generation goals.</li><li>Produce high-quality B2B content for the MENA region in both English and Arabic: blogs, ebooks, customer stories, case studies, brochures, event materials, and landing page copy.</li><li>Translate and localize global content into Arabic, adapting messaging for regional relevance.</li><li>Manage content publishing and on-page SEO for the Arabic website.</li><li>Identify content gaps and prioritize what gets translated, localized, or created from scratch.</li><li>Conduct regular competitive analysis to inform content and positioning decisions.</li></ul>Requirements <ul><li>3-5 years of experience in social media and content marketing within B2B technology, SaaS, or a comparable industry.</li><li>Demonstrated ability to independently own and execute social media strategy: from calendar planning through to reporting , without relying on heavy direction.</li><li>Proven track record running paid campaigns on LinkedIn: campaign setup, audience targeting, budget management, A/B testing, and performance optimization.</li><li>Strong content writing skills across formats: equally comfortable writing a 1,500-word customer story and a 50-character LinkedIn hook.</li><li>Experience managing SEO and content publishing on CMS platforms (WordPress or similar); working knowledge of HTML and web traffic metrics.</li><li>Analytical mindset: comfortable using tools like Google Analytics, LinkedIn Campaign Manager, and social listening platforms to draw conclusions and recommend changes.</li><li>Native-level Arabic and full professional proficiency in English; experience producing original Arabic-language content (not just translation).</li><li>Ability to manage multiple workstreams and stakeholder dependencies simultaneously, with a track record of meeting deadlines independently.</li></ul>&#xa;&#xa;Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. &#xa;&#xa;Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. &#xa;&#xa;&#xa;&#xa; </div>

Bayt

Mid-level Solution Architect

On-site - Jordan 22 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB TITLE Intermediate Solution Architect | MAF Global Solutions | Customer Solutions - Jordan ROLE SUMMARY Design and implement technical solutions that meet business and functional requirements while following established architectural standards. Act as a supporting member within the architecture team to help bridge business needs with engineering delivery. ROLE PROFILE <ul><li>Design end-to-end technical solutions aligned with business and functional requirements</li><li>Develop architecture artifacts (diagrams, integration flows, technical documentation)</li><li>Ensure solutions meet scalability, security, and performance standards</li><li>Support engineering teams during implementation and provide technical guidance</li><li>Apply architectural best practices and contribute to design discussions</li><li>Collaborate with product, business, and engineering teams for smooth delivery</li><li>Assist in planning, estimation, and resolving technical issues during projects</li><li>Drive continuous improvement through reusable components, documentation, and staying updated on technologies</li></ul> REQUIREMENTS <ul><li>Solid understanding of system design, APIs, integrations, and distributed systems</li><li>Familiarity with cloud platforms (AWS, Azure, or GCP) and modern architecture patterns</li><li>Awareness of security, scalability, and performance considerations</li><li>Strong analytical, problem-solving, and communication skills</li><li>Collaborative mindset with ability to work across cross-functional teams</li><li>Bachelor’s degree + 4–6 years’ experience in software engineering/solution design, with Agile exposure and enterprise/cloud project experience</li></ul> WHAT WE OFFER <ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> </div>

2 - 3 Years Naukri Gulf

Sales Executive

On-site - Jordan - Amman 14 August 2026

Sales

Achieve Targets: Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets. Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales. Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales. CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities. Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance. Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota. Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments. Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.Desired Candidate Profile<h2>What Are We Looking For</h2> Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field. Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred. Talented fresh graduates with a passion for SaaS sales will also be considered. Analytical Skills: Strong analytical and problem-solving abilities. Communication Skills: Excellent communication skills in English and Arabic. Fluency in other languages is a plus. Mobility: Valid driver s license and access to a personal car, with a willingness to conduct fieldwork. Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously. Adaptability: Flexibility to thrive in a fast-paced and evolving environment. Passion: Enthusiasm for technology and being part of a fast-growing SaaS company. <h2>Who Will Excel</h2> Previous experience in the SaaS, technology, or F&B industry. A proactive approach with a track record of exceeding sales targets. A collaborative team player with a passion for driving growth and innovation. Restaurant operations experience is a plus.

Full Time 0 to 0 years Gulf Talnet

Project Delivery Manager

On-site - Jordan - Amman 21 July 2026

Education & Training

<h4>About Lucidya<\/h4>\nLucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\nThis role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\nThe Project \/ Delivery Manager owns one critical question:<\/p>\n\"How do we execute what we promised?\"<\/strong><\/p>\nYou take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\nYou are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li>Scoping & Handover from Solution Consultant<\/strong>\n You step in once a pilot or project is conceptually approved.<\/p>\n Formal Handover<\/strong><\/p>\n Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n Scope Confirmation<\/strong><\/p>\n Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li>Detailed Planning & Backlog Management<\/strong>\n This is where ideas become execution.<\/p>\n You own:<\/p>\n <ul>\n <li>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li>Coordination & Day-to-Day Execution<\/strong>\n You are the operational heartbeat of each pilot or project.<\/p>\n Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li>Risk, Change & Stakeholder Management<\/strong>\n AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\nApply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><\/p>

Full Time 0 to 0 years Gulf Talnet

Manager, Electrical Engineering

On-site - Jordan - Amman 21 July 2026

Engineering

<h4>Job description</h4> Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include: <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> Compensation range: $150,500 - $195,600 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. <h4>Drug-free workplaces</h4> Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. <h4>Benefits</h4> Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.

Full Time 0 to 0 years Gulf Talnet

Manager, Electrical Engineering

On-site - Jordan - Amman 21 July 2026

Engineering

<h4>Job description</h4> Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include: <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> Compensation range: $150,500 - $195,600 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. <h4>Drug-free workplaces</h4> Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. <h4>Benefits</h4> Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.

0 to 0 years Naukri Gulf

Senior Tech Lead

On-site - Jordan - Jordan 4 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">BACKGROUND The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. In the MENA region (Syria, Lebanon, Jordan, Iraq, Libya, and Yemen) IRC responds to displaced people s acute and longer-term needs with integrated programs that improve health and safety, prioritize children s education, foster economic wellbeing, and empower communities to regain control over their lives. The IRC's MENA Early Childhood Development Portfolio The IRC's MENA Early Childhood Development (ECD) portfolio builds on over seven years of programming, starting with the Ahlan Simsim and Play to Learn initiatives, launched in 2018. These initiatives reached millions of children and caregivers with ECD services, generated a library of high-quality ECD content, and established a resource bank of proven program models. Partnerships with Ministries of Education, Health, and Social Development produced co-designed programs that are now embedded within government services across the region. The portfolio today spans multiple grants and donors across the MENA region, with an overarching aim of supporting the youngest children and their caregivers particularly those affected by crisis and conflict with high-quality, scalable, and sustainable interventions. Interventions target children directly and through their caregivers and communities. The portfolio also strengthens the capacity of the ECD workforce including teachers, multi-sector facilitators, and health workers advances national systems and policy through advocacy efforts, and delivers innovative digital technology solutions. The IRC works alongside key public and private stakeholders across health, protection, education, and economic recovery and development to co-design and expand partner-led interventions. For more information on the IRC's ECD work in the region, visit: https://www.rescue.org/ahlansimsim . The MENA regional ECD team manages core regional grants, supports country programs on country-specific awards, and actively contributes to business development efforts to expand programming reach, deepen impact, and mobilize resources from a growing base of public and private donors. The team also supports country programs in program quality and fidelity, content development, research and monitoring, policy, advocacy and communications, project and financial management, and digital technology solutions. THE ROLE Reporting to the Deputy Project Director for Content and Delivery, the Early Childhood Development (ECD) Technical Lead provides technical leadership and day-to-day management of Arabic ECD content and program development across the IRC ECD portfolio in. The role ensures that high-quality, evidence-based ECD content is developed, adapted, and effectively deployed in a way that can be delivered efficiently including in-person, remote, and hybrid modalities in MENA. The ECD Technical Lead works in close collaboration with the Digital Portfolio Senior Manager and the wider digital team, ensuring that content developed for in-person and remote delivery is appropriately adapted and integrated into digital products and platforms, and that insights from digital reach and engagement inform content development and improvement. While the digital portfolio is managed separately, the ECD Technical Lead and digital team operate as one integrated unit under the Deputy Project Director, with a shared commitment to ensuring content and delivery are coherent, complementary, and collectively advancing IRC s ECD goals for children and caregivers across the region. Major Responsibilities High-Quality Content Development • Oversee the development, adaptation, and effective utilization of IRC's ECD content and materials for child-facing programs, especially for children ages 0-8; caregiver-facing programs, including parenting programs and caregiver support; and content for teachers, service providers, and supervisors, coaches, and trainers, including teacher training and ECD content integrated into healthcare, protection and economic recovery and empowerment services • Set and implement a clear strategy for the development, testing, implementation, and improvement of new content, in close collaboration with the Deputy Project Director, Technical Advisors, country team focal points, and the Director of ECD within the Education Technical Unit • Ensure content is of consistent quality and aligned across delivery routes in-person, hybrid, remote, and digital working closely with the Digital Portfolio Senior Manager to ensure that content developed for non-digital delivery is appropriately adapted and optimized for digital platforms and products • Oversee processes ensuring all ECD content is culturally and linguistically relevant, and designed to enhance children's development and learning outcomes in ways that are cost-effective and scalable • Provide input and ECD technical guidance for partners where relevant • Work with country teams to ensure content and program models are aligned with local and national standards for ECD and early learning • Lead collaboration with IRC's ECD country program team members to guide them in content adaptation, testing, development, and deployment • Work with relevant internal and external technical staff to ensure appropriate and timely guidance is provided for multi-sectoral and integrated ECD content and design • Collaborate with internal and external technical experts to finalize guidance for gender equity standards and disability inclusion across ECD program models • Provide training and ECD technical support for relevant country and regional staff and for partners • Analyze data from country content utilization and feedback to inform decision-making and report on key strategic metrics of success, in close collaboration with the MEL Lead and IRC's Technical Advisor for ECD supporting MENA Linkages with the Digital Team • Work closely with the Digital Portfolio Senior Manager to ensure strong content-to-digital connectivity, including the timely provision of ECD content and technical input needed for digital product development, updates, and improvement</div></section><section>Desired Candidate ProfileA minimum of 8 years of experience developing ECD or education content and contributing to program design and delivery for large-scale programs focused on ECD or a related field • Deep knowledge of the ECD field, including current and past research, evidence-based program models, and content development approaches across child-facing, caregiver-facing, and service provider-facing modalities • Proven ability to provide high-quality technical assistance, guidance, and coaching to staff and partners • Familiarity with digital technology in an ECD or education context, including an understanding of how content is adapted and deployed across digital platforms and products; direct experience working alongside digital teams is an asset • Experience using or managing staff who use user-centered design principles in content creation • Experience working in conflict and crisis settings and knowledge of humanitarian programming • Demonstrated ability to work with a high degree of autonomy, managing multiple priorities in a fast-paced environment • Excellent interpersonal and oral and written communication skills, with the ability to build positive relationships across diverse, geographically dispersed teams • Strong knowledge of the MENA regional context; experience working in Syria, Jordan, Lebanon, and/or Palestine strongly preferred • Fluency in written and oral Arabic and English</section>

0 to 0 years Akhtaboot

Staff Health Officer

On-site - Jordan - Amman 23 June 2026

Logistics, Supply Chain & Procurement

This is to announce that Amman delegation has a vacancy for a Staff Health Officer at the People Unit in Amman, Jordan. Staff Health Officer  is the focal point for all matters relating to the health of ICRC staff in the delegation. In line with ICRC staff health strategy and in collaboration with medical personnel on the spot, s/he promotes ICRC Staff Health Strategy and other initiatives to ensure good physical and mental health of the ICRC staff. Following ICRC Global Staff Health Strategy, the Staff Health Officer implements the staff health strategy in six identified domains; 1. Policies and Guidelines; 2. Health Promotion and prevention; 3. Emergency preparedness and case management; 4. Mental Health & Psychosocial support (MHPSS) for staff; 5. Crisis Management Support. 6. Quality control and monitoring. GENERAL DUTIES <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Respects and observes staff regulations and security rules at all times</li> <li>Represents the ICRC in a professional manner at all times</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li> </ul> ACCOUNTABILITIES AND RESPONSIBILITIES 1.1.POLICIES AND GUIDELINES. <ul> <li>Raises awareness on main Policies and Guidelines (both local and Global) and implements / refers to them in daily activities.</li> <li>Leads revision and adaptation of the Policies to local context if relevant.</li> <li>Leads creation and adaptations of Standard Operating Procedures, Policies and proposals for Jordan delegation and submits it to HRM / Regional Staff Health Manager for further review and validation.</li> </ul> 1.2.PREVENTION Context specific Health risks assessment <ul> <li>Identifies and evaluates context specific risks and designs preventive measures (i.e. endemic disease, outbreaks, collapse of the health system).</li> <li>Assesses occupational health risks and develops risk mitigation measures.</li> <li>Provides recommendations and monitors their implementation upon need.</li> <li>Develops context specific health promotion messages and facilitates their distribution.</li> </ul> Health briefings and debriefings <ul> <li>Supervises individual and collective health briefings for all new staff arriving in the delegation, advising on specific local health risks (mental and somatic health) and on avoidable behavioural risks. Reviews content of the briefing when required.</li> <li>Briefs management of medical emergencies (medical helpline, emergency services, referral facilities, access to post-rape kits and first aid kits).</li> <li>Supervises and advises on individual health debriefing at end of mission of mobile staff and personalized advice on medical issues for follow up to further level.</li> </ul> Vaccination and Chemoprophylaxis <ul> <li>Ensures that vaccinations are complete for mobile delegates and resident staff in “exposure mission” and counsel to complete vaccination cycle when necessary.</li> <li>Ensures that all ICRC employees have access to information about malaria risk and chemoprophylaxis, test and emergency treatment as well as to the data on rabies risks and prophylaxis.</li> </ul> Medical screening <ul> <li>Counselling for medical screening at recruitment of all future resident staff and for “exposure missions”.</li> <li>Reviews and issues medical fit to work decision for all newly recruited staff.</li> <li>Supervises regular medical check up of drivers and liaison with Fleet to coordinate activities.</li> </ul> <ul> <li>Advices Mobile personnel on medical tests for yearly renewal of medical greenlight upon the request.</li> </ul> First Aid <ul> <li>Ensures that the needed First Aid Kits are available at the ICRC offices / vehicles and supervises the use in collaboration with the security and safety officer.</li> <li>Supervises the implementation of First Aid Training on national level in collaboration with national society.</li> </ul> Drugs and medical items stock management <ul> <li>Ensures that Post Rape Kits are available at Delegation level.</li> </ul> Management of sick leave and absence management <ul> <li>Supervises the established procedures for absence management of all staff in respect of medical confidentiality and within the limit of their technical responsibility.</li> <li>Collaborates and cooperates with HR department and Management for absence management, including suggesting possible improvements.</li> <li>Contributes to prevention of absenteeism and presenteeism in collaboration with HR department and external consultant.</li> <li>Advocate and reviews, if needed, in coordination HR department, for the evaluation of the referral doctor for second opinion.</li> </ul> 1.3. CLINICAL CARE AND EMERGENCIES Medical Contingency Planning <ul> <li>Prepares medical contingency planning standard operating procedure for Delegation. Revises medical contingency planning periodically and when required.</li> <li>Supervises preparedness of standard operating procedures for dealing with medical emergencies including communication tree.</li> </ul> Referral structures <ul> <li>Assesses referral facilities safety of access for all employees in collaboration with local healthcare partners.</li> <li>An updated matrix of identified health facilities and related contacts are made available to all staff and regularly updated as needed.</li> <li>Integrates Medical Contingency Plan (MCP) in the overall contingency plan of the delegation.</li> </ul> Case management, Medical evacuation and Repatriation <ul> <li>Supervises assessment / identification of referral medical staff and health care facilities for individual health care for all staff.</li> <li>Supervises identification of local resources for the staff mental health and psychosocial support.</li> <li>Informs ICRC staff on medical policies/procedures related to medical and accident coverage.</li> <li>Ensures respect of medical confidentiality of all individual health information of ICRC staff. Upon agreement of concerned staff, it may be shared among medical staff bound by the same medical confidentiality.</li> <li>Coordinates Medical Evacuation liaising with various stakeholders (Management, Regional Staff Health Management, Geneva, UN, International SOS, referral hospitals etc.).</li> <li>Establishes modalities of 24/7 national medical hotline.</li> </ul> 1.4. STRESS MANAGEMENT Post-Incident and chronic stress management <ul> <li>Ensures promotion and awareness on delegation stress policy. Support to management in the implementation of best institutional practices in stress management according to Institutional stress policy.</li> <li>Organization of peer support session in case of critical incidents according to critical incident standard operating procedure and best practices (e.g. Critical Incident Management,).</li> <li>Stress Management practices. This activity is organized upon need, in coordination with Regional Staff Psychological Support Coordinator.</li> <li>Ensures all staff is informed about the policies and procedures regarding harassment at the workplace and offer medical support if needed.</li> </ul> MHPSS promotion and prevention <ul> <li>Supports identification of local specialized organization / practitioners working in the field of mental health and psychosocial support.</li> <li>Establishes referral mechanism for the colleagues in need.</li> <li>Advocates organization of psychosocial awareness session and events when needed, liaisons with Regional Staff Psychological Support Coordinator for technical support.</li> <li>Supports implementation different institutional training and policy for stress management and psychological wellbeing of staff.</li> </ul> <ol> <li value="1.5">CRISIS MANAGEMENT SUPPORT</li> </ol> <ul> <li>Provides support to the ICRC crisis management mechanism addressing medical aspects.</li> <li>Participates and contributes on Crisis Cell if established.</li> <li>Provides support to individual in aftermath of critical event.</li> </ul> 1.6. HEALTH INSURANCE, MEDICAL INFORMATION AND REPORTING Medical insurance <ul> <li>Act as a focal person for the insurance company and for other administrative tasks including the contract management.</li> <li>Case management for all staff is handled according to relevant ICRC procedures.</li> <li>Administrative accounting tasks related to staff health/insurance are performed confidentially.</li> <li>Provides support in assessing the services provided by the local health insurance company and in the process of identifying a new local health insurance company.</li> <li>Supports awareness raising on medical coverage plan and creates awareness among ICRC employees on better use of the coverage.</li> <li>Manages special cases where insurance company does not cover expenses in coordination with the HR Manager and Regional Staff Health Manager.</li> <li>Insures compliance with Finance and Administration  Manual for special cases.</li> <li>Demonstrates good knowledge of the administrative procedures related to the accident and occupational disease coverage.</li> </ul> Quality control and reporting <ul> <li>Ensures collection of relevant Staff Health data through various tools available (internal monitoring tool, internal databases), including development and customization local tools for data collection.</li> <li>Implements Staff Health Satisfaction Survey on national level.</li> <li>Monitors implementation of Staff Health Strategy through the internal monitoring tool  in coordination with Regional Staff Health Manager.</li> <li>Maintains strict confidentiality regarding all medical information.</li> </ul> PEOPLE MANAGEMENT RESPONSIBILITIES <ul> <li>Provides technical supervision and coordinate activities of the other Staff Health Officer.</li> <li>Participates in the selection process of Staff Health Team in the country level if needed.</li> <li>Understands and supervises the Performance Management & Development) activities for employees under their supervision.</li> <li>Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also other staff members.</li> <li>Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information.</li> <li>Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed.</li> <li>Plans and coordinates the annual leave of the employees under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li> <li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li> </ul> ADDITIONAL DUTIES <ul> <li>Might require work overtime in line with the needs of the department and in case of medical emergency.</li> <li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li> <li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li> <li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li> <li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li> <li>Takes responsibility for their own professional learning and development.</li> <li>Reports events and changes within the region that could have an impact on ICRC's activities and hence provides sound elements to the Delegation that allow to establish objectives and priorities.</li> <li>Participates actively in meetings.</li> </ul> EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED <ul> <li>Health professional (physician or a registered nurse) with minimum 3 years of clinical experience</li> <li>Full registration with valid license to practice medicine in Jordan</li> <li>Knowledge of occupational medicine is preferrable</li> <li>Fluency in English and Arabic</li> <li>Experience in mental health, stress management.</li> <li>Experience in medical evacuation and medical emergencies</li> <li>Proficiency with MS-Office and internet tools</li> <li>Good rigor, method and analytical skills</li> <li>Willing to travel to participate in meetings annually</li> <li>Keeps strict medical confidentiality</li> <li>Respect of medical professional regulations</li> </ul> Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply. Please note that: <ul> <li>Submission deadline for applicants: July 08th, 2026, the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 08th, 2026</li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a resume in English will be considered.</li> <li>Salary range between 1,737– 2,086 Jordanian Dinar.</li> </ul> ICRC does not charge a fee or any favors at any stage of the recruitment process. if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a> Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.

0 to 0 years Bayt

Intern Sales Operations & Event Management

On-site - Jordan 27 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeAs an Intern in the commercial organization, you will support the execution of key operational initiatives, event managements and business projects designed to improve commercial efficiency and team productivity. Your contributions will help optimize sales processes, enhance data quality, and support the implementation of digital tools and process improvements. You will collaborate with cross‑functional and international teams, gaining practical experience in analytics, project coordination, event management and business operations within a large, dynamic organization. Internship Details •Start Date: September 2026 •Duration: 6 months (with possibility to extend) •Working Time: 30 hours per week (with flexibility •Work model: remote •Location: Jordan, preferably Amman  Responsibilities may include the following and other duties may be assigned: <ul><li>Collaborating with sales teams and other departments to execute regional events including Training & Education activities </li><li>Contributing to business projects focused on digitalization, process automation, and simplifications</li><li>Preparing analyses and reports, collecting and structuring commercial data</li><li>Collaborating with sales teams and other departments to gather information and support process consistency</li><li>Monitoring process and event compliance and supporting initiatives related to data quality and process improvements</li></ul>Required Knowledge and Skills: • Currently pursuing or recently completed a bachelor’s or master’s degree in business, economics, management, business analytics, quantitative methods, industrial engineering, or a related field •Fluency in English and good command of Arabic •Proficiency in MS Office, especially Excel and PowerPoint, with the ability to work with large datasets and prepare analyses •Strong organizational skills, attention to detail, and analytical mindset with the ability to manage multiple tasks •High motivation to learn and interest in sales operations, business analysis, or project management Would be a plus: •Exposure to databases, analytical tools, or CRM systems (e.g., Salesforce, Power BI) •Basic knowledge of project management methodologies (e.g., Agile, waterfall) and interest in process automation or digital tools used in commercial organizations •Ability to work effectively in a team and a proactive approach to problem solving Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  ‌ Recruitment Fraud Alert  We are aware of phishing scams targeting job seekers. Please keep the following in mind:  Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.  Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.  If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.  If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.  ‌ Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.   </div>

0 to 0 years Naukri Gulf

AP Supervisor

On-site - Jordan - Amman 30 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are seeking a highly experienced and detail-oriented Accounts Payable (AP) Supervisor to join our finance team within a leading, large-scale healthcare organization in Amman, Jordan. Reporting directly to the Chief Accountant, you will oversee the daily operations of the accounts payable function, ensuring accurate, timely, and compliant processing of vendor invoices, medical supply payments, and expense disbursements. The ideal candidate will possess robust leadership skills, extensive experience in large-scale financial environments, and deep familiarity with top-tier ERP systems.Key Responsibilities1. Team Supervision & Workflow Management<ul><li>Supervise, mentor, and evaluate the daily performance of the accounts payable team.</li><li>Manage the end-to-end AP workflow, from invoice receipt and matching to final payment execution.</li><li>Ensure strict compliance with internal financial controls, hospital policies, and local Jordanian tax regulations.</li></ul>2. Invoice Processing & Vendor Management<ul><li>Oversee the verification, coding, and processing of high-volume medical, and general vendor invoices.</li><li>Maintain strong, professional relationships with local and international suppliers.</li><li>Resolve complex invoice discrepancies or payment disputes efficiently.</li></ul>3. Financial Reporting & Reconciliations<ul><li>Perform and review monthly AP aging analysis, supplier reconciliations, and accruals.</li><li>Assist the Chief Accountant in month-end and year-end closing processes.</li><li>Prepare precise cash flow forecasts related to upcoming vendor disbursements and commitments.</li></ul>4. System & Process Optimization<ul><li>Utilize ERP software (Oracle preferred) to streamline payment workflows and eliminate manual bottlenecks.</li><li>Drive continuous improvement initiatives within the AP department to maximize efficiency.</li></ul></div></section><section>Desired Candidate ProfileEducation & ExperienceEducation: Bachelor s Degree (BA) in Finance, Accounting, or a closely related field.Experience: Minimum of 8+ years of progressive accounting experience, with a proven track record in a supervisory AP role.Industry Background: Prior experience in a Large-Scale Organization is mandatory; experience within the Healthcare/Hospital sector is highly advantageous.Technical & Language SkillsSystems: Strong hands-on experience with ERP systems, with a strong preference for Oracle. High proficiency in MS Excel is required.Languages: Fluent in both English and Arabic (written and spoken) is essential for coordinating with diverse internal teams and external suppliers.Soft Skills<ul><li>Excellent leadership, team-building, and communication skills.</li><li>Strong analytical, problem-solving, and negotiation capabilities.</li><li>High level of accuracy, integrity, and attention to detail under tight deadlines.</li></ul></section>

Bayt

Technical Product Manager

On-site - Jordan 14 August 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery. The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management. This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams. Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives. Own program governance , delivery frameworks, milestones, risks, and overall execution. Take ownership of cross-team dependencies and proactively resolve blockers. Facilitate executive-level discussions and support data-driven technical and delivery decisions . Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies . Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery. Drive technical program planning, prioritization, execution, and continuous improvement. Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies. Lead cross-functional teams across multiple projects and workstreams. Establish and monitor program KPIs, delivery metrics, and progress against objectives. Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders. Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution. 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role. Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline . Proven professional experience managing technical programs from inception to delivery in a senior role. Strong understanding of software development lifecycle, engineering practices, and technical architectures. Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams. Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban . Proven experience in program governance and cross-functional delivery . Strong stakeholder management and executive communication skills. Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership. Proven ability to manage cross-team dependencies across multiple projects and workstreams . Strong risk identification, mitigation, problem-solving, and decision-making skills. Experience with project/program management tools such as Jira and Azure DevOps . Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments. Strong understanding of technical program delivery, architecture ownership, and engineering best practices. Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred. Relevant technical, Agile, or program management certifications are a plus. </div>

Bayt

Technical Program Manager

On-site - Jordan 12 August 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery. The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management. This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams. Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives. Own program governance , delivery frameworks, milestones, risks, and overall execution. Take ownership of cross-team dependencies and proactively resolve blockers. Facilitate executive-level discussions and support data-driven technical and delivery decisions . Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies . Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery. Drive technical program planning, prioritization, execution, and continuous improvement. Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies. Lead cross-functional teams across multiple projects and workstreams. Establish and monitor program KPIs, delivery metrics, and progress against objectives. Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders. Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution. 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role. Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline . Proven professional experience managing technical programs from inception to delivery in a senior role. Strong understanding of software development lifecycle, engineering practices, and technical architectures. Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams. Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban . Proven experience in program governance and cross-functional delivery . Strong stakeholder management and executive communication skills. Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership. Proven ability to manage cross-team dependencies across multiple projects and workstreams . Strong risk identification, mitigation, problem-solving, and decision-making skills. Experience with project/program management tools such as Jira and Azure DevOps . Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments. Strong understanding of technical program delivery, architecture ownership, and engineering best practices. Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred. Relevant technical, Agile, or program management certifications are a plus. </div>

0 - 5 Years Naukri Gulf

Housekeeping Manager

On-site - Jordan - Jordan Monday

Administration

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.Desired Candidate Profile<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>

0 to 5 years Naukri Gulf

F&B Service Expert

On-site - Jordan - Aqaba 27 July 2026

Administration

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent.Related Work Experience: Less than 1 year related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

0 to 2 years Naukri Gulf

F&B Service Expert - Waiter

On-site - Jordan - Jordan 27 July 2026

Administration

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

0 to 2 years Naukri Gulf

Waiter

On-site - Jordan - Amman 24 July 2026

Administration

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

0 to 2 years Naukri Gulf

F&B Service Expert

On-site - Jordan - Aqaba 24 July 2026

Administration

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

0 to 0 years Bayt

Procurement & Contracts Specialist

On-site - Jordan 26 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long‑term value. As a Procurement & Contracts Specialist, you will manage end‑to‑end procurement activities—from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on‑time delivery of goods and services. You’ll support cross‑functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth. Help us shape the future of communication by: <ul><li>Partnering with Stakeholders from different departments, and achieving their procurement requirements. </li><li>Sourcing and engaging reliable suppliers and vendors. </li><li>Negotiating with suppliers and vendors to secure advantageous terms. </li><li>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility. </li><li>Building and maintaining long-term relationships with vendors and suppliers. </li><li>Approving purchase orders and supporting the on-time-in-full delivery of goods and services. </li><li>Performing risk assessments on potential contracts and agreements. </li><li>Preparing Procurement reports and KPIs. </li><li>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature. </li></ul> <ul><li>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies. </li><li>Ability to work independently in a fast-paced changing environment. </li><li>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms. </li><li>Knowledge of the Procure-to-Pay (P2P) process. </li><li>Experience in the Purchase Order process, and procurement systems. </li><li>Bachelor's degree in supply chain management, logistics or business administration or other related field. </li><li>Experience in collecting and analyzing data. </li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks. </li><li>Excellent communication, negotiation, analytical, and problem-solving skills. </li><li>Excellent interpersonal and relationship-building skills. </li></ul>Craft & Toolkit: <ul><li>Strategic Sourcing & Vendor Management </li><li>Contracting & Negotiation </li><li>Procure‑to‑Pay (P2P) Operations </li><li>Risk Assessment & Compliance </li><li>Data Analysis & Reporting </li><li>Cross‑Functional Collaboration </li><li>Supplier Performance Management </li><li>Project & Stakeholder Management </li></ul>Character Traits: <ul><li>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions. </li><li>Ownership and accountability – take responsibility and follow projects through to completion. </li><li>Communication – explain ideas clearly and listen to others across teams. </li><li>Collaboration – work well with others and support team goals. </li><li>Adaptability and learning – adjust to change and keep learning new skills or tools. </li><li>Mentorship and knowledge sharing – help others grow and share what you know. </li><li>Resilience – stay calm under pressure and handle setbacks constructively. </li><li>Quality and attention to detail – do work carefully and strive for improvement. </li><li>Advocacy and innovation – encourage best practices, efficiency, and new ideas </li></ul>As a Unifone you’ll receive a range of benefits: <ul><li>Competitive salary and bonus </li><li>Unifonic share scheme (we are all owners!) </li><li>30 holiday days after the first anniversary </li><li>Your Birthday off! </li><li>Spend up to 25 days per year working from anywhere in the world! </li><li>Paid leave for new parents </li></ul> </div>

Full Time Gulf Talnet

Consultant Customer Care

On-site - Jordan - Amman 24 July 2026

Customer Service

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. <h4>What you'll be doing</h4> <ul> <li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li> <li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li> <li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li> <li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li> <li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li> <li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li> <li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li> <li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities.</li> <li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li> <li>Consistently meet and exceed defined KPIs, including: <ul> <li>Quality and customer satisfaction</li> <li>Productivity and adherence</li> <li>Sales contribution</li> <li>Service level targets</li> </ul> </li> <li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li> <li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Previous experience in customer care or contact center environments.</li> <li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li> <li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li> <li>Hands-on experience handling customers across multiple digital and voice channels.</li> <li>Salesforce Service Cloud (case management).</li> <li>Genesys (telephony and omnichannel platform).</li> <li>Sprinklr (social media engagement and case handling).</li> </ul> <h4>Core capabilities</h4> <ul> <li>Strong written and verbal communication aligned with luxury service standards.</li> <li>Commercial and sales-oriented mindset.</li> <li>High emotional intelligence and strong customer empathy.</li> <li>Excellent problem-solving and ownership mentality.</li> <li>Strong multitasking and prioritization skills.</li> <li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li> <li>Digital fluency and openness to AI-enabled tools and automation.</li> </ul> <h4>What we can offer you</h4> With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. <h4>Using GenAI in your application process</h4> To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations. <h4>We invite all applicants to apply</h4> It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

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