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<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <h4>About us</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p> <p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><p>Main Duties and Responsibilities</p><ul><li>Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, caf s, catering companies, and entertainment venues.</li><li>Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</li><li>Build and maintain strong relationships with hotel owners, general managers, F&amp;B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</li><li>Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</li><li>Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</li><li>Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</li><li>Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</li><li>Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</li><li>Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</li><li>Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</li><li>Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</li><li>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</li><li>Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</li><li>Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&amp;B operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field. Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&amp;B solutions. Proven track record of achieving sales targets and developing strategic customer relationships. Excellent presentation, negotiation, and communication skills. Ability to engage with C-level executives and hotel management teams. Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><p>Education Bachelor s degree in Business Administration or any other related field.</p><p>Experience 5-10 years of experience in business development, sales, or account management.</p>

<p><h4>Position summary</h4> <p>The role of a multi-property content creator is critical for managing and producing a wide array of social media content. This individual is tasked with developing, executing, and overseeing content across various platforms, including photography, videography, reels, and stories. Their work is specifically tailored to enhance the digital presence of four distinct properties: Amman Marriott Hotel, Dead Sea Marriott Resort & Spa, Petra Marriott Hotel, and Sheraton Amman Al Nabil Hotel.</p> <p>In addition to content creation, this position extends to assisting with graphic design projects. The scope of these projects is broad and diverse, encompassing the creation of engaging content for all social media channels, editing and retouching images, resizing artwork, and devising new artwork solutions. The responsibilities also include crafting campaign creatives, social media artwork, and performing photo editing tasks.</p> <p>The role demands a vigilant stewardship of the brands involved, particularly Marriott Hotels & Resorts and Sheraton. This includes ensuring that all visual creatives align with and reinforce the brands' integrity and standards. The successful candidate will demonstrate a profound understanding of branding, identity, typography, photography, videography, and layout. They must exhibit exceptional attention to detail, robust project management capabilities, and a flair for innovation and creativity.</p> <p>This position is not just about technical skills; it requires a strategic thinker who can translate marketing objectives into compelling visual stories that resonate with audiences. The ideal candidate will be adept at navigating the fast-paced world of social media, understanding its trends, and leveraging this knowledge to foster engagement and strengthen brand loyalty across all platforms.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>4+ years of experience in social media, marketing, and visual communications</li> <li>2+ years of experience in video production, photography, video editing, and graphic design</li> <li>Experience in a fast-paced environment and ability to coordinate multiple projects and meet critical deadlines</li> <li>Understanding of Marriott International brand principles and marketing standards</li> <li>Fluent in written and verbal English is a must</li> <li>Written Arabic is an advantage</li> <li>A bachelor's degree is required</li> </ul> <p><strong>Professional attributes, skills & experience</strong></p> <ul> <li>Experience in operating photography and videography equipment</li> <li>Graphic design and Adobe Creative Suite (Photoshop, Lightroom, InDesign, Acrobat, Premiere Pro) knowledge</li> <li>Strong interpersonal skills and ability to collaborate effectively with marketing and operational teams</li> <li>Ability to communicate ideas clearly (e.g., content brainstorming, content shoots, model direction)</li> <li>Ability to conceptualize and execute creative vision in relation to content and new ideas</li> <li>Ability to work flexible schedules including holidays and weekends</li> <li>Must be able to work on-site at the hotels as a full-time team member</li> <li>Familiarity with social-first video creation tools like CapCut, InShot, and native editing in Instagram and Facebook</li> <li>Detail oriented with a track record of follow through and delivery</li> <li>Good project management skills</li> <li>Strong communication and an eye for detail</li> <li>Apple Mac / PC literate with competency in all major design packages</li> <li>Must demonstrate strong knowledge of technology and up-to-date applications</li> <li>Experience and knowledge regarding printing specifications</li> <li>Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi)</li> <li>Determined, tenacious, likes to experiment, thinking out of the box is a must</li> <li>Ability to create great working relationships with all levels of the hotel and across multiple disciplines</li> </ul> <h4>Core work activities</h4> <ul> <li>Create content for four hotels including photography, reels, stories, animation, and video to be used on our channels following social media guidelines and brand tone of voice as set by the hotels and multi-property director of marketing communications</li> <li>Schedule and create engaging content as required for all channels in a timely manner (Instagram, Facebook, LinkedIn)</li> <li>Edit and resize content to different specifications as required</li> <li>Develop monthly visual asset banks to support activations, promotions, and events</li> <li>Proactively adjust content creation to new trends and happenings</li> <li>Assist in planning, scheduling, and creative direction of photo and video shootings at our hotels</li> <li>Oversee social media accounts (Instagram, Facebook, LinkedIn) and maintain a social media calendar and, for disappearing or live content, a record (when possible) of what has been posted</li> <li>Ensure all stakeholders are engaged and aware of content creation activities in advance</li> <li>Attend and cover special events and promotions in our hotels</li> <li>Assist with graphic design as and when required for hotel collaterals and design artworks</li> <li>Coordinate communication with department managers and teams to ensure ongoing renewal and engagement with new content</li> <li>Support marketing communication department in bringing to life social media channel content that reflects the brand and positions the venues accurately</li> <li>Maintain good understanding of new developments, best practices, and trends in the social media landscape</li> <li>Be creative and develop engaging social media content in line with the hotel brands</li> <li>Ability to easily connect with people and continually find new ways to engage and source new conversation starters</li> <li>Ability to multi-task and work with several teams</li> <li>Bring the hotel brands, programming, and events to life through engaging content creation</li> <li>Collaborate, brainstorm, and strategize with multiple teams for a wide range of materials including web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials</li> <li>Translate strategic direction into high-quality design within an established brand identity</li> <li>Develop concepts with software and execute original content determining ideal usage of color, text, font style, imagery, and layout</li> <li>Manage the design and uploading process of all project material, understanding best practices for using a content management system</li> <li>Study design briefs and determine requirements</li> <li>Conceptualize visuals based on requirements</li> <li>Prepare rough drafts and present ideas</li> <li>Illustrate concepts by designing examples of art arrangement, size, type size and style and submitting them for approval</li> </ul> <h4>Competencies</h4> <p><strong>Managing execution</strong></p> <ul> <li><strong>Building and contributing to teams:</strong> Actively participates as a member of a team to move the team toward the completion of goals.</li> <li><strong>Driving for results:</strong> Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action and goes beyond what is required.</li> <li><strong>Planning and organizing:</strong> Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.</li> </ul> <p><strong>Building relationships</strong></p> <ul> <li><strong>Coworker relationships:</strong> Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.</li> <li><strong>Customer relationships:</strong> Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.</li> <li><strong>Global mindset:</strong> Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement, and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.</li> </ul> <p><strong>Generating talent and organizational capability</strong></p> <ul> <li><strong>Organizational capability:</strong> Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.</li> <li><strong>Talent management:</strong> Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li> </ul> <p><strong>Learning and applying professional expertise</strong></p> <ul> <li><strong>Applied learning:</strong> Seeks and makes the most of learning opportunities to improve performance of self and/or others.</li> <li><strong>Business acumen:</strong> Understands and utilizes business information to manage everyday operations.</li> <li><strong>Technical acumen:</strong> Understands and utilizes professional skills and knowledge in a specific functional area to conduct work.</li> <li><strong>Communications and media:</strong> Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.</li> <li><strong>Creative expression:</strong> The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.</li> <li><strong>Marketing:</strong> The ability to generate the strategy used in sales techniques, communications, and business development to positively impact customer relationships and business profitability.</li> <li><strong>Internet/Intranet/Extranet design:</strong> Knowledge of web and digital fundamentals, including web and digital design principles and approaches, the impact of various technical design choices, and their impact on the user experience.</li> <li><strong>Program coding:</strong> The ability to design and develop programs from functional and technical specifications using standard design techniques, programming languages, and tools (e.g., flow charting).</li> <li><strong>Troubleshooting:</strong> Determining causes of complex mechanical or technological operating errors and implementing an appropriate resolution.</li> <li><strong>Equipment selection:</strong> Determining the kind of technology tools and equipment needed to do a job.</li> <li><strong>Security:</strong> Knowledge of principles, tools, security, and procedures of security administration including levels of cryptography, encryption algorithms, allowable (legal) encryption tools, effective methods of network monitoring, policies regarding personally identifiable information (PII), and best practices required to maintain secure, reliable, and redundant systems. This includes the ability to construct and implement information security plans for developing systems, new products, and new technologies.</li> <li><strong>Mechanical:</strong> Knowledge of machines, computers, tools, and other equipment, including their designs, uses, repair, and maintenance.</li> <li><strong>Computers and electronics:</strong> Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.</li> <li><strong>Purchasing and materials management:</strong> Knowledge of practices and procedures needed to maintain material, equipment, and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.</li> <li><strong>Basic competencies:</strong> Fundamental competencies required for accomplishing basic work activities.</li> <li><strong>Basic computer skills:</strong> Uses basic computer hardware and software (e.g., personal computers, word processing software, internet browsers, etc.).</li> <li><strong>Mathematical reasoning:</strong> Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.</li> <li><strong>Oral comprehension:</strong> Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.</li> <li><strong>Reading comprehension:</strong> Demonstrates understanding of written sentences and paragraphs in work-related documents.</li> <li><strong>Writing:</strong> Communicates effectively in writing as appropriate for the needs of the audience.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About Orient Express</strong></p><br><p>Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p><br><br>Job Description<br><br><ul><li>&nbsp;Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition.</li><li>Identify and target potential market opportunities to expand the business.</li><li>Negotiate and finalize contracts with clients.</li><li>Work closely with the Sales &amp; Revenue Department as the point of contact for all F&amp;B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.</li><li>Achieve all individual Hotel Food &amp; Beverage sales targets in your area by maintaining and creating a close relationship with customers.</li><li>Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.</li><li>Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.</li><li>Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.</li><li>Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account &amp; Contact Database” in the property management system as well as maintain end of month production reports.</li><li>Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.</li><li>Provide feedback to the Director of Food &amp; Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.</li><li>Participate in any Training and Development programs as recommended by the senior management.</li><li>Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.</li><li>Conduct site inspections with prospective and existing clients.</li><li>Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses.</li><li>Minimum two years post graduate work experience in a similar position.</li><li>Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food &amp; Beverages sectors would be an advantage.</li><li>Fluency in English is essential.</li><li>Proficient in MS Office applications/Excel and PowerPoint.</li><li>Energetic, Passionate and Self-Motivated.</li><li>Able to determine and prioritize tasks under minimum supervision.</li><li>Proficiency in CRM software and data analysis tools.</li></ul><br>Additional Information<br><br><ul><li>A competitive salary package</li><li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.</li><li>Learning &amp; development: Opportunity to develop your talent and grow within your property and across the world!&nbsp;</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage end-to-end HR operations and employee lifecycle activities across the organization. <br> Develop, implement, and maintain HR policies, procedures, and frameworks aligned with business objectives and industry best practices. <br> Drive talent acquisition initiatives, workforce planning, and recruitment strategies to attract and retain top talent. <br> Manage performance management processes, employee development plans, and succession planning programs. <br> Lead employee engagement and retention initiatives to foster a positive and high-performance work environment. <br> Provide strategic HR support and guidance to management on organizational and people-related matters. <br> Ensure compliance with local labor laws, employment regulations, and internal company policies. <br> Establish and monitor HR metrics, dashboards, and reports to support data-driven decision-making. <br> Manage employee relations matters and provide effective solutions to workplace challenges. <br> Support organizational development initiatives and continuous improvement projects across the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> 8 10 years of progressive HR experience, preferably within the financial services or corporate sector. <br> Proven experience in developing and implementing HR policies, procedures, and strategic initiatives. <br> Strong expertise in talent acquisition, workforce planning, and employee retention strategies. <br> Demonstrated experience in organizational development, performance management, and employee engagement programs. <br> Strong knowledge of labor laws, employment regulations, and HR best practices within the region. <br> Excellent leadership, communication, stakeholder management, and problem-solving skills. <br> Strong analytical, reporting, and decision-making capabilities with the ability to support business objectives through effective HR practices.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> </p> <p> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong>Hashtag:</strong> #LI-AA2</p> <p> </p> <p> <strong>About Us</strong> </p> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </p> <p> </p> <p>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Manager, Talent Acquisition </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>Recruitment effectiveness and<strong> </strong>data</p> <ul> <li>Track and report on key recruitment metrics such as quality of hire, time to fill, source effectiveness, offer acceptance, and cost per hire.</li> <li>Review and improve the recruitment dashboard: data quality, usability, and reporting for leadership.</li> <li>Consolidate recruitment budget utilization across markets and business units.</li> <li>Review high-turnover roles and support talent pipeline discussions.</li> <li>Manage recruitment agency relationships and contracts, track performance, cost, and value across all active agreements.</li> <li>Oversee the employee referral program at group level and ensure it is active, tracked, and delivering results.</li> </ul> <p> </p> <p> <strong>AI tool and technology</strong> </p> <ul> <li>Be the business focal point in the rollout of Hikma's AI hiring tool.</li> <li>Coordinate with the project team, drive adoption, and track progress.</li> </ul> <p> </p> <p> <strong>Employer brand</strong> </p> <ul> <li>Manage Hikma's employer presence on LinkedIn, Glassdoor, and Indeed.</li> <li>Monitor and respond to employer reviews; develop a content and posting strategy.</li> <li>Use platform analytics to track and improve how we appear to candidates.</li> </ul> <p> </p> <p> <strong>Capability building</strong> </p> <ul> <li>Design and deliver training for hiring managers on structured interviewing and assessment.</li> <li>Build competency-based interview guidelines and question banks.</li> <li>Define success criteria for recruitment effectiveness and support the team in applying them.</li> </ul> <p> </p> <p> <strong>Policy and standards</strong> </p> <ul> <li>Identify gaps in recruitment policy and draft standards to address them.</li> <li>Ensure consistency and fairness in hiring practices across markets.</li> <li>Ensure recruitment practices comply with employment laws and regulations across all markets where we hire</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <p> </p> <ul> <li>7 to 10 years of experience with a clear progression from operational recruiter to a more strategic or analytical role.</li> <li>Strong recruitment foundation including end-to-end experience in a structured environment.</li> <li>Has moved beyond day-to-day recruitment into process improvement, analytics, capability building, or TA leadership.</li> <li>Regional or multi-market experience is an advantage.</li> </ul> <p> <strong> </strong> </p> <p> <strong>Skills</strong> </p> <ul> <li>Has a strong grasp of recruitment data and analytics, with hands-on experience using dashboards or reporting tools to track performance and inform decisions.</li> <li>Has designed and implemented recruitment tools or frameworks from scratch such as interview guides, assessment criteria, capability programs, or process improvements, and has seen them through to adoption.</li> <li>Can manage a complex workstream independently, coordinate across multiple stakeholders, and keep things moving without being chased.</li> <li>Communicates clearly and confidently in Arabic and English, in writing and in person, and can translate complex ideas into plain language for different audiences.</li> <li>Familiar with LinkedIn, Glassdoor, or Indeed from an employer or admin perspective, with an understanding of how these platforms shape candidate perception.</li> <li>Power BI or equivalent analytics tool experience is a plus.</li> <li>Curious and analytical, always asking why processes work the way they do and using data to find better answers. </li> <li>Takes full ownership of their work and follows through without needing to be reminded or redirected.</li> <li>Comfortable operating in an environment that is still taking shape, and able to bring structure and clarity to ambiguous situations.</li> <li>Builds trust across levels and geographies.</li> </ul> <p> </p> <p> <strong>Learn more about Hikma in Jordan </strong> <strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p></div></section>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernss. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and engaging service.</li><li>Greet, check in and settle guest accounts while ensuring all service standards are followed</li><li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</li><li>Handle guest requests, questions and concerns effectively and promptly</li><li>Promote a professional team environment</li><li>Follow department policies, procedures and service standards</li><li>Performs any and all other tasks assigned by management</li><li>Upholds the highest standard of internal and external customer service at all times</li></ul><br>Qualifications<br><br><ul><li>Proficient in the English Language (verbal &amp; written), second language is an asset</li><li>Required knowledge of Windows' Office Suite</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities&nbsp;</li><li>Able to stand for long periods, at least 9 hours per shift</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Network Engineer Tier 1 Role Summary: The Network Engineer Tier 1 is an entry-level technical role responsible for the configuration, installation, and operation of network equipment under direct supervision. This role focuses on performing scheduled maintenance, handling basic break/fix tasks, and ensuring all network configurations adhere to established standards and designs. They work closely with NOC teams on escalated incidents and change deployment.</p><p>Core Responsibilities:</p><ul><li>Configuration &amp; Implementation: Perform basic configuration changes, device staging, and implementation of approved change requests on routers, switches, and firewalls.</li><li>Operational Support: Assist senior engineers with troubleshooting complex issues, focusing on verifying configurations, checking status indicators, and collecting diagnostic data (logs, packet captures).</li><li>Network Monitoring &amp; Tools: Maintain and operate network monitoring tools, ensuring proper configuration and data integrity.</li><li>Documentation: Create and maintain accurate network documentation, including diagrams, inventories, and configuration baselines.</li><li>Change Management: Execute pre-approved maintenance windows and support the deployment of firmware upgrades and patches.</li></ul><p>Essential Skills and Knowledge:</p><ul><li>Networking: Solid grasp of the OSI model, TCP/IP, basic routing (static, OSPF), and switching (VLANs, STP).</li><li>Vendor CLI: Familiarity with the Command Line Interface (CLI) for at least one major vendor (Cisco, Fortinet, Juniper).</li><li>Troubleshooting: Ability to use basic network troubleshooting tools (ping, traceroute, simple show commands).</li><li>Communication: Clear and effective communication for coordinating maintenance activities and reporting progress.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications:</h2><ul><li>Experience: Minimum of 1 to 2 years of hands-on experience in a networking, NOC, or data center environment.</li><li>Education: Associate's Degree in Information Technology, Computer Science, or equivalent technical training (or equivalent work experience).</li><li>Certifications (Desired): CompTIA Network+ or Fortinet Professional.</li><li>Certifications (Required): Cisco Certified Network Associate (CCNA).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Product and Design Vice President will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth.<br> The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products Responsibilities Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.<br> Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.<br> Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.<br> Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.<br> Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.<br> Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.<br> Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.<br> Prioritize initiatives based on customer impact, strategic value, and business growth potential.<br> Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.<br> Balance speed of execution with product quality, security, and regulatory compliance Ensure the product roadmap remains focused, strategic, and aligned with company priorities.<br> Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction Bachelor’s degree in business, Computer Science, Engineering, or any related field.<br> A master’s degree is considered an advantage.<br> Minimum of 10 years of experience in product management, with several years leading product teams.<br> Proven experience working in fintech, financial services, or regulated technology environments.<br> Demonstrated ability to build products from concept to launch and scale them successfully.<br> Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.<br> Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.<br> Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.<br> Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.<br> Preferred Skills Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.<br> Strategic thinking and strong business acumen.<br> Data-driven decision-making and analytical capabilities.<br> Excellent leadership and team management skills.<br> Strong problem-solving abilities and adaptability in fast-paced environments.<br> Deep understanding of product lifecycle management and agile methodologies.<br> Ability to balance innovation with operational and regulatory requirements.<br> Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.<br></span> </div>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The project aims to strengthen the national TVET ecosystem, respond to labour market needs, and address youth unemployment and gender disparities. It supports the Ministry of Education's (MoE) ongoing TVET reforms as outlined in the Education Strategic Plan <strong>2020-2025</strong> and the recent BTEC based vocational education reform, offering Level 2 and 3 certifications across multiple specializations. The TA project is supporting MoE s TVET reforms through three key areas, namely: (i) strengthening key institutional and policy elements of the national skills ecosystem for a better enabling institutional and policy environment; (ii) enhancing skills development in priority sectors for young women and men through innovation in TVET; and (iii) improving the perception of TVET while advancing gender inclusivity and equity for all students to become a more attractive pathway for girls and boys in Jordan. Under Output 1.2.1, UNESCO is providing technical assistance to MoE to review and strengthen career guidance systems and tools in schools. This includes reviewing current systems and tools, enhancing the model for the provision of gender sensitive and inclusive career guidance, developing/adapting tools and resources, and training relevant personnel on the updated system, tools and resources. The Career Guidance Review, led by UNESCO with the support of the career guidance expert, assessed existing career guidance and counselling systems, tools and practices in Jordan s TVET sector and provided actionable recommendations for strengthening these services in alignment with national and international standards and priorities. Building on this work and following the development of the Career Guidance Model and Manual, there is a need to operationalize the model through a structured Training of Trainers (ToT) programme. This assignment is therefore not intended to create a new career guidance model. Rather, it will support MoE in institutionalizing and applying the developed Career Guidance Model and Manual through a practical ToT package and training process. The ToT will help build a core group of MoE trainers and relevant staff who can support consistent application of the manual in vocational education schools and contribute to future roll-out and scale up. This assignment falls under the Technical Assistance Programme implemented by UNESCO, which supports the delivery of Output 1.2.1: Technical assistance to MoE to review and strengthen career guidance systems and tools in schools. Specifically, the assignment contributes to Activity 1.2.1.4: Training of relevant personnel on the updated career guidance system, tools and resources, and supports Activity 1.2.1.5: Organising workshops and experience/information sharing sessions on the updated career guidance system for vocational education schools and gender responsive approaches in guidance processes for girls and boys. In line with this, UNESCO Amman Office seeks a qualified individual expert/consultant to design and deliver a ToT programme on the Career Guidance Model and Manual for selected MoE staff, supervisors, counsellors, and/or other relevant vocational education stakeholders. The consultant will ensure: • Development of a practical ToT design and training package aligned with the Career Guidance Model and Manual, MoE priorities, and the TVET reform context. • Delivery of a ToT that enables selected MoE participants to understand, facilitate, and support the use of the Career Guidance Model and Manual in vocational education schools. • Integration of gender-sensitive and inclusive career guidance approaches , labour market information, TVET/BTEC pathways, and links with work-based learning and employer engagement where relevant. • Documentation of training outcomes, participant feedback, lessons learned, and recommendations for future roll-out and scale up.&nbsp;</p><p><br></p><p><span >DUTIES/TASKS AND EXPECTED OUTPUT: The consultant will collaborate closely with the Ministry of Education and UNESCO s program team: To initiate efforts in this area, the expert/consultant will undertake the following tasks: 1. ToT Planning and Alignment Conduct consultations with UNESCO and relevant MoE counterparts to confirm the target participants, training objectives, delivery modality, duration, and expected post training application. The consultant will review the Career Guidance Model and Manual and translate its content into a practical ToT structure, ensuring alignment with MoE systems, existing counsellor roles, vocational education schools, and the broader TVET reform context. 2. Training of Trainers (ToT) Package Design and prepare a complete ToT package that enables selected participants to deliver or support future training and orientation sessions on the Career Guidance Model and Manual. The package should include, at minimum: • Training agenda and session plan. • PowerPoint slides and facilitator notes. • Participant handouts and practical exercises/case studies.</span></p><p>SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIRED QUALIFICATIONS</strong> EDUCATION • Advanced University degree (Master or equivalent) in education, international education, career development, counselling, psychology, organizational change, workforce development, TVET, education policy, social sciences, or a related field. WORK EXPERIENCE • At least 10years of relevant professional experience in career guidance/career development, employability, workforce education, TVET, or school to work transition programming. • Demonstrated experience designing and delivering training, ToT, workshops, or capacity-building programs for education personnel, career guidance practitioners, counsellors, career services staff, or similar stakeholders. • Proven experience developing user centered career guidance, career readiness, employability, or job-search manuals, toolkits, training materials, facilitator guides, digital resources, or practical implementation tools. • Proven Experience engaging with senior education stakeholders, universities, ministries, development partners, or education institutions on career guidance, career services, workforce development, or education reform initiatives. SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO. • Direct engagement with ministries and educational regulators across several countries. • Contextualized understanding of youth employability challenges and solutions in Jordan and MENA. • Expertise in building employer-education partnerships and designing work-based learning models for diverse populations. • Knowledge of the Arabic Language. • Experience in BTEC or any similar programs.</p><p></p></section>

<p>Job Summary : The Senior Network Design &amp; Implementation Engineer is responsible for architecting, designing, deploying and testing end-to-end enterprise network, edge security and SD-WAN solutions centered around the Fortinet Security Fabric . This role requires advanced knowledge and experience in FortiGate Secure SD-WAN with advanced next-generation firewalling (NGFW), zero-trust architecture, and cloud connectivity. This position will also require familiarity with other SD-WAN solutions such as Arista Velocloud and Cisco SD-WAN. As a senior technical lead, this position converts complex enterprise connectivity and compliance requirements into validated Low-Level Designs (LLDs), automated configuration templates, structured migration cutover plans, and seamless operational handoffs.</p><p>Key Responsibilities :</p><p>1. Architecture &amp; Low-Level Design (LLD)</p><ul><li>Secure SD-WAN Design: Architect scalable FortiGate Secure SD-WAN topologies across multi-region environments, including Hub-and-Spoke, Full Mesh, and Dynamic Mesh VPN (ADVPN) structures with automated BGP routing.</li><li>SLA &amp; Steering Profiles: Design SD-WAN rules, Performance SLAs, link health monitoring probes, and application control steering policies using Dynamic Application Steering to optimize voice, SaaS, and critical business traffic over diverse underlays (DIA, MPLS, 5G/LTE).</li><li>Fortinet Security Fabric Integration: Build comprehensive edge and core security layouts incorporating FortiGate NGFWs , FortiManager , FortiAnalyzer , FortiSwitch , and FortiAP (FortiLAN Cloud/Fabric extensions).</li><li>Zero Trust &amp; Edge Security: Design and integrate Zero Trust Network Access (ZTNA), FortiSASE, SSL/TLS deep inspection, IPS, Web/URL filtering, and inline malware prevention profiles across local and remote access tiers.</li><li>Underlay &amp; Overlay Integration: Standardize complex BGP (iBGP/eBGP), OSPF, VRF, NAT, and IPsec tunnel architectures integrating SD-WAN overlays with existing enterprise data centers, core switching backbones, and legacy WANs.</li><li>Design Documentation: Develop complete High-Level Designs (HLDs), Low-Level Designs (LLDs), IP/VLAN schemes, network topology diagrams (Visio/Lucidchart/draw.io), and Bill of Materials (BOMs).</li></ul><p>2. Staging, Migration, &amp; Hands-On Implementation</p><ul><li>Deployment Engineering: Configure, stage, and deploy physical and virtual FortiGate appliances utilizing FortiManager for centralized policy management, device mapping, and revision tracking.</li><li>Migration Execution: Author detailed Method of Procedure (MOP) documents, cutover playbooks, rollback strategies, and maintenance window schedules for migrating legacy firewalls and WAN circuits to Fortinet Secure SD-WAN.</li><li>Hybrid &amp; Multi-Cloud Connectivity: Implement secure cloud edge connectivity, deploying virtual FortiGate instances (FortiGate-VM) in Azure using Cloud On-Ramp methodologies and Transit Gateways.</li><li>LAN/WLAN Integration: Configure FortiSwitch and FortiAP deployments using FortiLink to deliver unified, single-pane-of-glass management through FortiGate controllers.</li></ul><p>3. Automation &amp; Deployment Standardization</p><ul><li>Template Standardization: Build and maintain standardized CLI scripts, FortiManager Meta-Fields, Normalized Interfaces, and Jinja2 templates to enable zero-touch provisioning (ZTP) for global site rollouts.</li><li>Infrastructure as Code (IaC): Automate policy pushes, object creation, and compliance checks using Python, Ansible, or Terraform (FortiOS/FortiManager providers).</li></ul><p>4. Validation, Operational Handoff, &amp; Escalation</p><ul><li>Acceptance &amp; Failover Testing: Execute rigorous post-implementation testing (failover validation, link brownout/blackout simulations, throughput benchmarking, and HA cluster state verification).</li><li>Operational Enablement: Author Standard Operating Procedures (SOPs), knowledge-base articles, and operational runbooks; conduct formal training and handoff sessions for Tier-2/3 operations and NOC teams.</li><li>Tier-4 Escalation: Serve as the ultimate technical authority during complex cutovers, critical outage recoveries, and escalated Fortinet TAC engagements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Technical Expertise :</b></li><li>Fortinet Ecosystem: 6+ years of hands-on architectural and implementation experience with Fortinet solutions, including FortiGate (FortiOS), FortiManager, FortiAnalyzer, FortiSwitch, FortiAP, and FortiClient.</li><li>Fortinet Secure SD-WAN: Deep expertise in ADVPN, SD-WAN rules, Performance SLAs, BGP over IPsec overlays, and centralized orchestration via FortiManager.</li><li>Routing &amp; Networking Protocols: Expert-level understanding of BGP (path selection, communities, route reflection), OSPF, VRFs, VXLAN, EVPN, IPsec, NAT, IPv6, and QoS models.</li><li>Network Automation: Practical proficiency in scripting and automation using Python, Ansible, Terraform, or REST APIs.</li><li>Arista Velocloud: Familiarity with Arista Velocloud solutions in order to integrate with, and eventually migrate off of the current network based on Velocloud.</li><li><b>Education &amp; Experience :</b></li><li>Bachelor s degree in Computer Science, Network Engineering, Information Technology, or equivalent industry experience.</li><li>8+ years of experience in enterprise network engineering, with a focus on enterprise security design and multi-site WAN transformations to SD-WAN.</li><li><b>Preferred Certifications :</b></li><li>Fortinet: Fortinet Certified Solution Specialist (FCSS) in Network Security or Secure SD-WAN; Fortinet Certified Expert (FCX) / NSE 8 highly valued.</li><li>Industry Certifications: CCIE (Enterprise Infrastructure or Security), CCNP Enterprise/Security, or equivalent expert-level network engineering credentials.</li></ul>

<p>The GIZ Jordan Country Office <strong>“Joint Delivery Unit”</strong> is seeking to hire an “<strong>AI Governance and Digital Transformation Advisor</strong><strong>”</strong>&nbsp;for full-time based employment.</p> <p>You help GIZ Jordan adopt digital and AI-enabled solutions in a secure, responsible, and practical way.</p> <p>In this role, you combine two perspectives:</p> <ul> <li>Enable digital transformation, support innovative digital approaches and AI adoption across projects and operations.</li> <li>Ensure information security, data protection, and responsible use of technology.</li> </ul> <p>You are the main advisor for managers and teams on questions related to AI, digital governance, information security, and data management.</p> <p>As part of the IT &amp; Digital Team within the Joint Delivery Unit (JDU), you work across the entire portfolio and support colleagues in turning ideas into solutions, testing and piloting new approaches while managing risks appropriately. You are expected to stay up to date with corporate policies around digital transformation and AI as well as information security and advise colleagues and teams when requested. Where necessary, you will be expected to create written or visual guides for colleagues and teams to be able to easily adopt changes.</p> <p>The job offers you the opportunity to work in an international environment, collaborate with driven individuals and partners, test and support the adoption of innovative approaches and expand your skills as well as build a portfolio of industry-relevant solutions.</p> <p><strong>Qualifications and Specialist Knowledge</strong></p> <p>Qualifications &amp; experience</p> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Data Management, Public Administration, Law or a related field.</li> <li>Minimum 5 years of relevant professional experience in digital transformation, digital governance, information security, data governance, IT advisory, or related fields.</li> <li>Very good oral and written English skills (C1 level and above)</li> <li>Practical experience advising teams or managers on digital solutions, governance, risk, or organizational change.</li> <li>Good understanding of information security principles and experience working with information security standards such as ISO/IEC 27001 or similar frameworks.</li> <li>Good understanding of data protection and privacy principles and willingness to learn on the job.</li> <li>Demonstrated interest in artificial intelligence, digital innovation, and emerging technologies, including evidence of self-learning, professional development, or practical application.</li> <li>Ability to translate complex technical or governance topics into practical guidance for non-technical audiences.</li> <li>Solid understanding of digital systems, data management, and common workplace technologies.</li> <li>Experience working in complex stakeholder environments or matrix organizations is an advantage.</li> </ul> <p>We are looking for someone who:</p> <ul> <li>Enjoys solving problems and helping others succeed.</li> <li>Can balance innovation, risk, and practical implementation.</li> <li>Explains complex topics in a simple and accessible way.</li> <li>Is curious about AI and digital transformation.</li> <li>Works in a structured, reliable, and service-oriented manner.</li> <li>Is comfortable working with colleagues from different professional backgrounds and levels of seniority.</li> </ul> <p><strong>Main Responsibilities</strong></p> <ul> <li>Advise projects and managers on AI, digital transformation, and digital governance.</li> <li>Support the development, testing and assessment of AI use cases and digital initiatives.</li> <li>Build practical guidance, tools, and learning formats that help colleagues use digital and AI solutions effectively and securely.</li> <li>Contribute to AI readiness, digital governance, and responsible technology use across the portfolio.</li> <li>Lead and continuously improve the Information Security Management System (ISMS). Coordinate information security measures, risk assessments, audits, and awareness activities.</li> <li>Act as the focal point for information security and basic data protection topics.</li> </ul> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p> <p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p> <p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p> <p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>

<p><b>Job Description &amp; Summary</b></p><p><br></p><p><b>About Us&nbsp;</b></p><p><br></p><p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.&nbsp;</p><p><br></p><p>Line of Service Overview&nbsp;</p><p>Internal Firm Services (IFS)&nbsp;</p><p>IFS is a network of specialist support professionals, which includes Clients &amp; Markets, Finance, Human Capital, Marketing &amp; Communications, Office Management, Risk &amp; Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.&nbsp;</p><p><br></p><p><b>Business Unit Overview&nbsp;</b></p><p><br></p><p>Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities - ensuring trust, equity, and operational excellence across the organization.</p><p>How You’ll Contribute&nbsp;</p><p><br></p><p><br></p><p>As a HC Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:&nbsp;</p><p>• HC Operations &amp; Employee Lifecycle: Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.&nbsp;</p><p><br></p><p><br></p><p>• Payroll Coordination: Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.&nbsp;</p><p>• Government Relations &amp; Work Authorization: Coordinate with government relations and mobility teams on employment documentation, visa / work permit processes, iqama-related requirements, renewals, status tracking and employee queries, ensuring timely follow-up and accurate records.&nbsp;</p><p>• Compliance &amp; Documentation: Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.&nbsp;</p><p>• Data, Reporting &amp; HR Systems: Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.&nbsp;</p><p>• Employee Relations &amp; Advisory Support: Provide first-level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.&nbsp;</p><p>• Cross-functional Collaboration: Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.&nbsp;</p><p>• Process Improvement: Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee-focused HC processes.&nbsp;</p><p>• Delivery Excellence: Manage multiple priorities with strong follow-through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.&nbsp;</p><p><br></p><p><br></p><p><b>What You’ll Bring&nbsp;</b></p><p><br></p><p><br></p><p>• Years of experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.&nbsp;</p><p>• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.&nbsp;</p><p>• Human Capital knowledge: Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.&nbsp;</p><p>• Payroll background: Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.&nbsp;</p><p>• Government relations knowledge: Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.&nbsp;</p><p>• Compliance mindset: Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.&nbsp;</p><p>• Soft skills: Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.&nbsp;</p><p>• Language skills: Proficiency in English, written and spoken; Arabic is a plus.&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>What You ll Bring</b></p><ul><li><b>Years of experience:</b> 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.</li><li><b>Education:</b> Bachelor s degree in Human Resources, Business Administration, Psychology, Management or a related field.</li><li><b>Human Capital knowledge:</b> Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.</li><li><b>Payroll background:</b> Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.</li><li><b>Government relations knowledge:</b> Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.</li><li><b>Compliance mindset:</b> Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.</li><li><b>Soft skills:</b> Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.</li><li><b>Language skills:</b> Proficiency in English, written and spoken; Arabic is a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Developing services, applications and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them&nbsp;with CRM and other enterprise systems and platforms&nbsp;and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs&nbsp;including REST and SOAP APIs and third-party integrations</span></p><br></li><li><p><span>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP,&nbsp;</span><b><span>mobile applications, USSD, IVR, payment systems, external partners, and other enterprise platforms</span></b><span>, etc.</span></p><br></li><li><p><span>Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive actions in that regard,&nbsp;including database development and integration using Oracle SQL and SQL server.</span></p><br></li><li><p><span>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework &amp; .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, DELPHI,&nbsp;C#, Kafka and message queuing technologies, Redis, messaging and event-driven integration technologies, etc.</span></p><br></li><li><p><span>Monitoring the performance of servers and applications and ensuring they are running smoothly on a daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems,&nbsp;performance, availability, stability, and reliability.</span></p><br></li><li><p><span>Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IVR, Zain APP, CMS,&nbsp;payment platforms, and other internal/external integration services, etc., as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.</span></p><br></li><li><p><span>Analyzing and improving current system integrations and migration strategies &nbsp;</span><b><span>including modernization of legacy services and applications and adoption of scalable integration and microservices architectures</span></b><span>.</span></p><br></li><li><p><span>Maintaining the integrity and smooth functioning of the company's integration architecture,&nbsp;including APIs, microservices, Kafka and message queuing technologies, event-driven integrations, and integrations with internal and external systems.</span></p><br></li><li><p><span>Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner, as well as maintaining the archiving and documentation processes and creating SQL reporting service reports.&nbsp;Ensuring proper technical documentation, source control, code review, deployment, and CI/CD practices are followed for developed solutions.</span></p><br></li><li><p><span>Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems,&nbsp;as well as coordinating technical integrations, requirements, testing, troubleshooting, and production support with internal and external parties.</span></p><br></li><li><p><span>Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p>Holds a bachelor’s degree in <span>Computer Science, Computer Engineering</span> or any related field</p><br></li><li><p>Minimum : 1 year of relevant experience.</p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><br><p>Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><br><p><b>What You Bring</b></p><br><br><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>