CSS developer Jobs - Amman Jordan
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<p><h4>Key responsibilities</h4>
<p>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the bank's IT governance, cybersecurity, and operational resilience capabilities.<br>
In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.</p>
<ul>
<li>Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.</li>
<li>Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001, NIST Cybersecurity Framework (NIST CSF), COBIT, and applicable banking regulations.</li>
<li>Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.</li>
<li>Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the bank's governance and change management processes.</li>
<li>Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.</li>
<li>Monitor the bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.</li>
<li>Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.</li>
<li>Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.</li>
<li>Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.</li>
<li>Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.</li>
<li>Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.</li>
<li>Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience, preferably within the banking or financial services sector.</li>
<li>Strong knowledge of ISO 27001, NIST CSF, COBIT, IT risk management, business continuity, disaster recovery, and regulatory compliance.</li>
<li>Excellent analytical, communication, stakeholder management, and reporting skills.</li>
<li>Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</li>
</ul></p><p></p>
<p><h4>Key responsibilities</h4>
<p>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the bank's IT governance, cybersecurity, and operational resilience capabilities.<br>
In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.</p>
<ul>
<li>Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.</li>
<li>Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001, NIST Cybersecurity Framework (NIST CSF), COBIT, and applicable banking regulations.</li>
<li>Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.</li>
<li>Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the bank's governance and change management processes.</li>
<li>Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.</li>
<li>Monitor the bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.</li>
<li>Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.</li>
<li>Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.</li>
<li>Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.</li>
<li>Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.</li>
<li>Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.</li>
<li>Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience, preferably within the banking or financial services sector.</li>
<li>Strong knowledge of ISO 27001, NIST CSF, COBIT, IT risk management, business continuity, disaster recovery, and regulatory compliance.</li>
<li>Excellent analytical, communication, stakeholder management, and reporting skills.</li>
<li>Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p>
<h4>Key Responsibilities</h4>
<li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li>
<li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li>
<li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li>
<li>Develop and maintain detailed project plans, schedules, and status reports.</li>
<li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li>
<li>Manage project budgets, resources, and timelines to ensure efficient execution.</li>
<li>Facilitate project meetings, workshops, and steering committee sessions.</li>
<li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li>
<li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li>
<li>Support change management and ensure smooth implementation and adoption of new solutions.</li>
<li>Foster collaboration and maintain effective communication among all project stakeholders.</li>
<h4>Requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p>
<p><strong>Experience</strong><br>
Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p>
<p><strong>Technical & Professional Skills</strong><br>
Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p>
<p><strong>Soft Skills</strong><br>
Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement the organization s Information Security Strategy, Framework, and Roadmap. Ensure compliance with Central Bank of Jordan (CBJ) cybersecurity and information security requirements. Lead cybersecurity risk assessments, maintain risk registers, and oversee mitigation plans. Establish and maintain security policies, standards, procedures, and controls. Oversee Security Operations Center (SOC) activities, including monitoring, incident detection, response, and reporting. Manage internal and external Penetration Testing (PT) and Vulnerability Assessments (VA), including remediation tracking. Drive implementation and continuous improvement of: ISO 27001 Information Security Management System (ISMS) ISO 27701 Privacy Information Management System (PIMS) ISO 22301 Business Continuity Management System (BCMS) Align cybersecurity practices with the NIST Cybersecurity Framework (CSF) and CIS Critical Security Controls. Oversee Business Continuity and Disaster Recovery (BCP/DRP) planning, testing, and maintenance. Manage third-party security risks and ensure vendors comply with information security, privacy, and regulatory requirements. Review and validate contracts and Service Level Agreements (SLAs) to ensure alignment with cybersecurity standards. Provide regular cybersecurity and risk reporting to senior management and relevant committees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in information security, Cybersecurity, Computer Science, Information Technology, or a related field. Minimum 8 years of experience in Information Technology, with at least 4 years in Information Security or Cybersecurity roles. Professional certification is mandatory, such as: Certified Information Security Manager (CISM) ISO 27001 Lead Implementer Strong knowledge of cybersecurity governance, risk management, and regulatory compliance frameworks. Hands-on experience implementing and maintaining ISO 27001, ISO 27701, and ISO 22301 standards. Practical understanding of NIST CSF and CIS Controls. Experience managing SOC operations, incident response, vulnerability management, and threat monitoring. Familiarity with banking systems, data protection laws, and financial-sector cybersecurity regulations. Excellent analytical, communication, leadership, and stakeholder management skills.</p><p></p></section>
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Technical presales support</h4>
<p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br>
Design and propose suitable technical solutions aligned with customer needs.<br>
Prepare technical proposals, solution architectures, and statements of work.<br>
Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br>
Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br>
Assist in effort estimation, BOM preparation, and solution sizing.</p>
<h4>Customer engagement</h4>
<p>Participate in customer meetings, workshops, and discovery sessions.<br>
Explain technical concepts clearly to both technical and non-technical stakeholders.<br>
Build trusted relationships with customers, partners, and internal teams.<br>
Address customer technical concerns and provide recommendations.</p>
<h4>Solution design & documentation</h4>
<p>Prepare high-level and low-level solution designs when required.<br>
Create architecture diagrams, implementation approaches, and integration workflows.<br>
Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p>
<h4>Collaboration</h4>
<p>Coordinate with engineering, delivery, product, and support teams.<br>
Work closely with project managers and solution architects during transition to delivery.<br>
Support continuous improvement of presales assets, templates, and demo environments.</p>
<h4>Market & product knowledge</h4>
<p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br>
Maintain strong understanding of company products, services, and capabilities.</p>
<h4>Required qualifications</h4>
<p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br>
3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br>
Experience in preparing technical proposals and responding to RFPs.<br>
Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br>
Excellent communication and presentation skills.<br>
Ability to work in a fast-paced, customer-facing environment.</p>
<h4>Preferred skills</h4>
<p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br>
Knowledge of APIs, integrations, databases, and enterprise applications.<br>
Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br>
Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br>
Relevant technical certifications are advantageous.</p>
<h4>Soft skills</h4>
<p>Strong analytical and problem-solving abilities.<br>
Customer-oriented mindset.<br>
Strong teamwork and collaboration skills.<br>
Ability to manage multiple opportunities simultaneously.<br>
Good negotiation and stakeholder management skills.</p>
<h4>KPIs / success metrics</h4>
<ul>
<li>Quality and timeliness of technical proposals.</li>
<li>Win rate contribution.</li>
<li>Customer satisfaction during presales engagements.</li>
<li>Accuracy of solution sizing and estimations.</li>
<li>Number of successful demos and POCs delivered.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Technical presales support</h4>
<p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br>
Design and propose suitable technical solutions aligned with customer needs.<br>
Prepare technical proposals, solution architectures, and statements of work.<br>
Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br>
Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br>
Assist in effort estimation, BOM preparation, and solution sizing.</p>
<h4>Customer engagement</h4>
<p>Participate in customer meetings, workshops, and discovery sessions.<br>
Explain technical concepts clearly to both technical and non-technical stakeholders.<br>
Build trusted relationships with customers, partners, and internal teams.<br>
Address customer technical concerns and provide recommendations.</p>
<h4>Solution design & documentation</h4>
<p>Prepare high-level and low-level solution designs when required.<br>
Create architecture diagrams, implementation approaches, and integration workflows.<br>
Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p>
<h4>Collaboration</h4>
<p>Coordinate with engineering, delivery, product, and support teams.<br>
Work closely with project managers and solution architects during transition to delivery.<br>
Support continuous improvement of presales assets, templates, and demo environments.</p>
<h4>Market & product knowledge</h4>
<p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br>
Maintain strong understanding of company products, services, and capabilities.</p>
<h4>Required qualifications</h4>
<p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br>
3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br>
Experience in preparing technical proposals and responding to RFPs.<br>
Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br>
Excellent communication and presentation skills.<br>
Ability to work in a fast-paced, customer-facing environment.</p>
<h4>Preferred skills</h4>
<p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br>
Knowledge of APIs, integrations, databases, and enterprise applications.<br>
Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br>
Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br>
Relevant technical certifications are advantageous.</p>
<h4>Soft skills</h4>
<p>Strong analytical and problem-solving abilities.<br>
Customer-oriented mindset.<br>
Strong teamwork and collaboration skills.<br>
Ability to manage multiple opportunities simultaneously.<br>
Good negotiation and stakeholder management skills.</p>
<h4>KPIs / success metrics</h4>
<ul>
<li>Quality and timeliness of technical proposals.</li>
<li>Win rate contribution.</li>
<li>Customer satisfaction during presales engagements.</li>
<li>Accuracy of solution sizing and estimations.</li>
<li>Number of successful demos and POCs delivered.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p> <p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH s expansion across key ICT solution areas.</p> <p>Responsibilities:</p> <p> <u>Pipeline Generation & Prospecting</u> </p> <ul> <li>Drive outbound prospecting activities to generate qualified leads and new business opportunities.</li> <li>Identify and research target accounts across enterprise, corporate, and public sector markets.</li> <li>Execute structured outreach through calls, emails, and digital engagement channels.</li> <li>Secure meetings and discovery sessions with key decision-makers and influencers.</li> </ul> <p> <u>Lead Qualification & Opportunity Development</u> </p> <ul> <li>Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.</li> <li>Gather insights into customer environments, challenges, and future initiatives.</li> <li>Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</li> </ul> <p> <u>Sales Collaboration</u> </p> <ul> <li>Partner closely with Account Managers to transition qualified leads into active opportunities.</li> <li>Provide detailed handover notes, including customer context, requirements, and engagement history.</li> <li>Support broader sales initiatives aligned with ZainTECH s ICT portfolio. </li> </ul> <p> <u>CRM & Reporting</u> </p> <ul> <li>Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.</li> <li>Support reporting requirements and ensure data integrity across sales processes.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>2 3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li> <li>Experience prospecting across enterprise or government customer environments is preferred.</li> <li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li> <li>Experience using CRM platforms such as Salesforce.</li> <li>Familiarity with sales engagement tools and structured outreach methodologies.</li> <li>Strong written and verbal communication skills in English and Arabic.</li> <li>Excellent relationship-building and stakeholder engagement capabilities.</li> <li>Highly organized with strong time management and prioritization skills.</li> <li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li> <li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>3+ years of non-internship professional software development experience</p><p>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</p><p>Experience programming with at least on-</p><p>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</p><p>Bachelor's degree in computer science or equivalent</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of non-internship professional software development experience</p><p>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</p><p>Experience programming with at least on-</p><p>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</p><p>Bachelor's degree in computer science or equivalent</p><p></p></section>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><strong>ORGANIZATION DESCRIPTION</strong></p>
<p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p>
<p><strong>POSITION DESCRIPTION</strong></p>
<p>The Proposal Writing & Business Development Manager leads Amideast Jordan’s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization’s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast’s market positioning and pursue new opportunities.</p>
<p>The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast’s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast’s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p>
<p><strong>RESPONSIBILITIES</strong></p>
<p><strong>Business Development & Partnerships</strong></p>
<ul>
<li>Coordinate the development and implementation of business development plans in collaboration with the Country Director.</li>
<li>Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue.</li>
<li>Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners.</li>
<li>Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities.</li>
</ul>
<p><strong>Proposal Development, Writing & Knowledge Sharing</strong></p>
<ul>
<li>Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission.</li>
<li>Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast’s expertise and client needs.</li>
<li>Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures.</li>
<li>Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity.</li>
</ul>
<p><strong>Organizational Contribution</strong></p>
<ul>
<li>Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives</li>
<li>Undertake additional responsibilities as assigned by the Country Director.</li>
</ul>
<p><strong>QUALIFICATIONS AND SKILLS</strong></p>
<p><strong><em>Required</em></strong></p>
<p><strong>Education:</strong> Bachelor’s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</p>
<p><strong>Professional Experience:</strong></p>
<ul>
<li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li>
<li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li>
<li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul>
<li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li>
<li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li>
<li>Familiarity with Amideast’s technical areas, including education, workforce development, STEM, and youth programming.</li>
<li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li>
<li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li>
<li>Ability to develop proposals and pitches for private sector companies.</li>
</ul>
<p><strong>Communication & Interpersonal Skills</strong></p>
<ul>
<li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li>
<li>Fluency in English required; proficiency in Arabic highly desirable.</li>
<li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li>
</ul>
<p><strong>Personal & Leadership Competencies</strong></p>
<ul>
<li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li>
<li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li>
</ul>
<p><strong>WORK ENVIRONMENT</strong></p>
<p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).</p>
<ul>
<li>Computer (laptop)</li>
<li>Printer/Photocopier/Scanner/Fax</li>
<li>Telephone</li>
</ul>
<p>Up to 70% business travel inside Jordan may be needed to support the Programs.</p>
<p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p>
<p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p>
<p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p>
<p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p>
<p><strong>Please note only the shortlisted candidates will be contacted.</strong> <strong>Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>