Customer Service Jobs in Jordan

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Therapist Physical Therapy Center announces a vacant position</span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Job Assistance Services</span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">A key role in maintaining a safe, clean, and comfortable environment for clients and staff.<span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">(No prior experience required; we believe in on-the-job training).<span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%">Main tasks:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span>Implement daily cleaning and disinfection plans according to approved schedules.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Supervise facility tidiness.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Sterilize therapeutic tools according to specific standards when needed.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Provide basic care for children when needed (changing clothes, assistance in bathroom).<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Prepare and serve refreshments to visitors and maintain it throughout the day.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%">Qualifications and required qualities:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">High flexibility and ease of adapting to multiple tasks.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Excellent communication skills to interact with staff and visitors.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">High physical stamina and constant activity.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.85pt; text-align: justify; text-indent: -7.85pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Accuracy and discipline in execution, with a cooperative spirit and patience in dealing with children.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">Job location: [Khaldah - Wifdi Al-Tal Street - Opp. Aaliyah Center</span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">Work hours: [e.g., 6 days a week, from 9:30 AM to 6:30 PM with a break</span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">]</span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">To apply:</span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">Please fill out the questionnaire at the following link:</span></p> <p align="center" style="text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%;"><a href="https://forms.gle/RW4HtKdyMmXRsyy57"><span style="text-decoration: none;">https://forms.gle/RW4HtKdyMmXRsyy57</span></a></span></b></p>

<p>Customer service&nbsp;<br><br><br>We are looking for a Customer Service Representative to handle customer inquiries, provide support, and ensure a positive customer experience.&nbsp;<br><br>Responsibilities:&nbsp;<br><br>Respond to customer inquiries through phone, email, or other communication channels.&nbsp;<br>Handle customer complaints and resolve issues efficiently.&nbsp;<br>Provide accurate information about products and services.&nbsp;<br>Follow up with customers and ensure their needs are met.&nbsp;<br>Maintain accurate records of customer interactions.&nbsp;<br><br>Requirements:&nbsp;<br><br>Previous experience in customer service is preferred.&nbsp;<br>Good communication and problem-solving skills.&nbsp;<br>Ability to work under pressure.&nbsp;<br>Good computer skills.&nbsp;<br>Customer-focused and professional attitude.&nbsp;<br>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Do you want to make a difference in people's lives?&nbsp;</strong></p><br><p><span>We are looking for a </span><strong>Part-time</strong><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team!&nbsp;</span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed.&nbsp;</span></p><br><p><strong>Job Objectives:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul> <li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li> <li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li> </ul><p><strong>Issue Resolution</strong></p><br><ul> <li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li> <li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li> </ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul> <li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li> <li><span>Practice active listening to fully understand customer needs and concerns.</span></li> <li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li> <li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li> </ul><p><strong>Customer Education</strong></p><br><ul> <li><span>Educate customers about program features, usage, policies, and procedures.</span></li> <li><span>Guide customers on utilizing self-service options and online resources.</span></li> </ul><p><strong>Compliance</strong></p><br><ul> <li><span>Ensure compliance with company policies, procedures, and service standards.</span></li> <li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li> <li><span>Prioritize tasks based on urgency and importance.</span></li> </ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul> <li><span>Competitive compensation package&nbsp;</span></li> <li><span>Prime central location&nbsp;</span></li> <li><span>Discounts on food, beverages, and wellness services&nbsp;</span></li> <li><span>Continuous learning and development opportunities&nbsp;</span></li> <li><span>A dynamic, inclusive, and supportive work environment&nbsp;</span></li> <li><span>A workplace led by Gen Z and Millennials&nbsp;</span></li> </ul><p><strong>Employment type:</strong></p><br><ul> <li><span>Part-time&nbsp;</span></li> <li><span>On-site&nbsp;</span></li> </ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Mid-night shift - 4 hours </span></li></ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away!&nbsp;</span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>.&nbsp;</em></p><br><p><em>You can find us on:&nbsp;</em></p><br><ul> <li> <em>LinkedIn</em> </li> <li> <em>Instagram</em> </li> </ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br> <br> </div>

<p><strong>We're hiring: Customer Service Representatives</strong></p><p>Infinity Virtual Solutions (IVS) is growing, and we're looking for 2 people to join our team supporting a U.S. client.</p><p>If you speak fluent English and want a stable role you can settle into, with a simple script, real training, and a supportive team, read on.</p><p>&nbsp;</p><p><strong>What makes this a good fit:</strong></p><ul><li>Full training before you go live, no prior experience in the field needed</li><li>A straightforward, well-defined script</li><li>Light, supportive management and a steady routine</li><li>A clear path to grow based on your performance</li></ul><p>&nbsp;</p><p><strong>The essentials:</strong></p><ul><li>Inbound support and call-backs for a U.S. client</li><li>Fluent English with a clear, neutral accent (American preferred)</li><li>Monday to Friday, night shift (6 PM to 3 AM, Amman time)</li><li>On-site in Amman (Waha Circle now, moving to Shmeisani soon)</li><li>Start date: 1 August</li></ul><p>Prior customer service experience is a plus, but if you've got the English and the right attitude, we'll train you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>We're Hiring: Customer Services Representative</strong></p><br> <p>Jordan Kuwait Bank is seeking a dedicated <strong>Customer Services Representative</strong> to join our team and deliver exceptional service to our valued customers.</p><br> <p>As a Customer Services Representative, you will be the frontline ambassador of our bank, responsible for supporting and attracting customers by providing helpful information, handling transactions, answering inquiries, and resolving concerns. Your role is pivotal in ensuring customer satisfaction with our products, services, and features by delivering accurate, efficient, and high-quality service that meets and exceeds expectations.</p><br> <p><strong>"The goal as a company is to have customer service that is not just the best but legendary."</strong></p><br> <p><strong><br>Main Responsibilities:</strong></p><br> <ul> <li>Efficiently execute cash handling and banking transactions</li> <li>Identify customer needs and recommend appropriate bank products or services</li> <li>Handle customer requests and inquiries related to accounts, products, and services professionally, ensuring satisfaction across all customer segments</li> <li>Promote and sell bank products and services through direct and cross-selling to achieve branch goals and increase customer base and revenue</li> <li>Support customer onboarding and enhance the customer experience by engaging customers with our digital banking solutions</li> <li>Process Trade Finance requests (LCs, LGs, BCs, etc.) professionally and efficiently</li> <li>Carry out any additional tasks as requested by the Line Manager</li> </ul> <p><strong>Requirements:</strong></p><br> <ul> <li>Minimum bachelor’s degree in accounting, Finance, or any relevant field</li> <li>2-3 years of experience in customer service or banking</li> <li>Excellent command of both Arabic and English languages</li> </ul> <p><strong>Competencies &amp; Skills:</strong></p><br> <ul> <li>Strong communication, negotiation, and interpersonal skills</li> <li>Ability to identify counterfeit currency and manage cash effectively</li> <li>Comprehensive knowledge of banking products, services, rules, and regulations</li> <li>Proven selling and cross-selling abilities</li> <li>Team player with a collaborative mindset</li> <li>Proficient in Microsoft Office applications</li> </ul> <p><strong>Join the Jordan Kuwait Bank Family</strong></p><br> <p>We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Fintech Customer Service Advisor: Arabic/English - Amman<br><p>Job Description</p><br><br><span><b>Key Responsibilities</b></span><ul><li>Handle incoming customer inquiries via phone, email, chat, or tickets.</li><li>Assist customers with issues related to transactions, payments, account access, and digital wallets.</li><li>Provide clear guidance on fintech products, features, and processes.</li><li>Investigate and resolve customer complaints within defined SLAs.</li><li>Escalate complex or high-risk cases to relevant internal teams (fraud, compliance, technical support).</li><li>Ensure all interactions comply with financial regulations and company policies.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Educate customers on secure usage of fintech platforms and fraud prevention.</li><li>Achieve performance KPIs including quality, CSAT, and response time targets.</li></ul><span><b>Requirements</b></span><ul><li>Previous experience in <b>customer service</b> (fintech, banking, or telecom preferred).</li><li>Strong communication skills in <b>English (B2 level or higher depending on market)</b>.</li><li>Basic understanding of financial services, digital payments, or e-wallet systems is an advantage.</li><li>Ability to handle sensitive financial information with confidentiality.</li><li>Problem-solving and critical thinking skills.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul><span><b>Preferred Skills</b></span><ul><li>Experience with fintech platforms (payments, wallets, BNPL, crypto support).</li><li>Familiarity with CRM tools (Salesforce, Zendesk, etc.).</li><li>Fraud awareness and basic compliance understanding.</li><li>Multilingual abilities (depending on market needs).</li></ul><span><b>Work Environment</b></span><ul><li>Shift-based role (including weekends/holidays depending on operation).</li><li>Performance-driven environment with strict SLAs.</li><li>Customer-facing support role in a regulated fintech setting.</li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan&nbsp;<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation.<br> By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.<br> We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA.<br> Jeeny was established in 2014 as Easy Taxi.<br> However, in 2016, it was revamped as Jeeny to cater to other services.<br> Currently, we are operational in Saudi Arabia and Jordan.<br> We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.<br> About the Role: As a Customer Service Agent, you will play a crucial role in delivering outstanding customer service to our users.<br> You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary.<br> Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.<br> Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.<br> Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.<br> Keep accurate records of customer interactions, transactions, comments, and complaints.<br> Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.<br> Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.<br> Continuously update knowledge of company products, services, and policies to effectively assist customers.<br> Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.<br> Market competitive salary An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set An environment that encourages you to take ownership and produce excellent outcomes every day.<br> Previous customer service experience or related role preferred.<br> Fresh graduates are also welcome to apply!<br> Excellent verbal and written communication skills in English and Arabic.<br> Strong problem-solving and conflict-resolution abilities.<br> Ability to empathize with and prioritize customer needs.<br> Ability to work effectively in a fast-paced team environment.<br> Good knowledge of Microsoft Office Suite.<br> Flexibility to work in shifts, including evenings, weekends, and holidays.<br></span> </div>

<p><h4>About Jeeny:</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p> <p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p> <p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p> <h4>About the role:</h4> <p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p> <h4>Responsibilities:</h4> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li> <li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li> <li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li> <li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li> <li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li> <li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li> <h4>Requirements:</h4> <li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li> <li>Excellent verbal and written communication skills in English and Arabic.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to empathize with and prioritize customer needs.</li> <li>Ability to work effectively in a fast-paced team environment.</li> <li>Good knowledge of Microsoft Office Suite.</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li> <h4>Benefits:</h4> <li>Market competitive salary</li> <li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li> <li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>

<p><h4>About Jeeny:</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p> <p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p> <p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p> <h4>About the role:</h4> <p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p> <h4>Responsibilities:</h4> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li> <li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li> <li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li> <li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li> <li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li> <li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li> <h4>Requirements:</h4> <li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li> <li>Excellent verbal and written communication skills in English and Arabic.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to empathize with and prioritize customer needs.</li> <li>Ability to work effectively in a fast-paced team environment.</li> <li>Good knowledge of Microsoft Office Suite.</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li> <h4>Benefits:</h4> <li>Market competitive salary</li> <li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li> <li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for freight customers, ensuring excellent customer service and timely communication.</li><li>Coordinate with Operations, Customs Clearance, Shipping Lines, Airlines, and overseas agents to ensure smooth shipment execution.</li><li>Monitor import and export shipments, provide status updates, and resolve customer inquiries and issues.</li><li>Prepare and verify freight documentation, ensuring accuracy and compliance with company and regulatory requirements.</li><li>Coordinate billing, invoicing, and shipment documentation with the Finance and Operations teams.</li><li>Maintain accurate shipment records and update the company's operating system.</li><li>Support customer retention by building strong relationships and identifying opportunities for additional business.</li><li>Ensure compliance with company policies, SOPs, and service quality standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Requirements</strong></p><ul><li>Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.</li><li>2 4 years of customer service experience in freight forwarding or logistics.</li><li>Knowledge of Air, Sea, and Land Freight operations and shipping documentation.</li><li>Strong communication, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office and freight management systems.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Can work rotating and weekend shifts</li><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><p>Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this one or another role.</p><p></p></section>

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<p><strong>Overview</strong><br>Seeking an organized, customer‑focused Office Administrator to support a small cleaning services business based in Australia.&nbsp;</p><p>You’ll manage client communications, staff scheduling, basic accounts tracking, and day‑to‑day operational support within our existing operations and accounting system.</p><p><strong>Key Responsibilities</strong><br>- Handle inbound customer calls, messages, and emails for enquiries and bookings, confirm appointments and follow up as needed.<br>- Create, update and maintain staff schedules, assign jobs and manage availability/cover.<br>- Record and track quotes, raise invoices, reconcile payments, and assist with staff payment processing.<br>- Monitor job quality feedback, respond to daily operational requests from staff, and escalate issues when required.<br>- Provide general administrative support.</p><p><strong>Required Qualifications</strong><br>- Native/Excellent English speaker (IELTS 8.0 or equivalent).<br>- Strong communication and customer service skills.<br>- Proficient with computers and comfortable using current technologies.<br>- Flexibility to work occasional evenings/weekends.</p><p><strong>Preferred Qualifications</strong><br>- 1-2 years administrative or customer‑service experience<br>- Basic bookkeeping skills (experience with invoicing, reconciliations, payroll entry).<br>- Experience with CRM software (mainly ServiceM8 or similar applications).<br>- Familiarity with cleaning services or field service operations.</p>

<p>We have an urgent vacancy for a Customer Service Representative</p><p>to support and assist our Clients in Saudi Arabia.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collect and deliver documents as required</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct property inspections and coordinate vehicle allocation</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with sponsorship-related processes</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support clients with accommodation and vehicle concerns</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle airport transfers (pickups &amp; drop-offs)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide general administrative and client assistance</p><p>&nbsp;</p><p><strong>Basic Requirements:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic computer knowledge</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid KSA Driver’s License is mandatory</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good communication skills in English; Arabic is an added advantage</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with customer service standards and practices</p>

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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: </strong>Customer Service Associate<br><strong>Job Type: </strong>Full Time Employee<br><strong>Location:</strong> AMM15 – Amman, Jordan<br><strong>Pay Rate:</strong> 540 JOD “basepay (500 JOD) + language premium (40 JOD)&nbsp;</p><br><br> Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.<br><strong>What will you do as a Customer Service Associate? </strong><br>As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our (United Kingdom /English) customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.<br><strong>What are your hours?</strong><br>This role requires working variable hours to match customers need us most. you will work 9 hours per shift and your work week is minimum 40 hours&nbsp; order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 12 am for male employees – 6 am and 10 pm for female employees Monday to Sunday. You will receive your work schedule at least 1 week in advance and your shifts may change every week. You may be required to work national holidays and will be compensated accordingly . You will learn more about your exact schedule closer to your start date.&nbsp;<br><strong>What benefits will you receive?</strong><br>One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: <ul><li>Medical insurance for the employee, as well as their spouse and children</li><li>Amazon employee discount.</li><li>Life insurance.</li><li>Nursery benefit.</li><li>Rethink benefit.</li><li>Employee Assistance Program (EAP)</li></ul><br><strong>What qualifications do we need from you?</strong> <ul><li>Minimum age: 18 years old</li><li>Have the right to work in Jordan</li><li>Minimum qualification of high school (Tawjihi/IGCSE/IBDP) – Passed</li><li>Strong communication skills in English and Arabic both written and oral fluency.</li><li>Experience working with a computer</li><li>The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 12 am for male employees – 6 am and 10 pm for female employees</li><li>Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and voluntary overtime)</li></ul> <strong>What strengths will you bring?</strong> <ul><li>Hard-working, articulate, and detail-oriented.&nbsp;</li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li></ul> <strong>If this role sounds like it’s for you, then click on the link below to start the application process!</strong><br>You’ll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You&nbsp;will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.<br>If successful, we will contact you about next steps!<br><em>Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.</em><br><em>Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.</em><br>&nbsp;<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Do you want to make a difference in people's lives?&nbsp;</strong></p><br><p>We are looking for a <strong>Customer Service Representative </strong>(<strong>English Speaker</strong>) to join our growing team!&nbsp;</p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed.&nbsp;</p><br><p><strong>Job Objectives:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul> <li>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</li> <li>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</li> </ul><p><strong>Issue Resolution</strong></p><br><ul> <li>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</li> <li>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</li> </ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</li></ul><p><strong>Communication</strong></p><br><ul> <li>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</li> <li>Practice active listening to fully understand customer needs and concerns.</li> <li>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</li> <li>Exercise patience when interacting with customers to ensure a positive experience.</li> </ul><p><strong>Customer Education</strong></p><br><ul> <li>Educate customers about program features, usage, policies, and procedures.</li> <li>Guide customers on utilizing self-service options and online resources.</li> </ul><p><strong>Compliance</strong></p><br><ul> <li>Ensure compliance with company policies, procedures, and service standards.</li> <li>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</li> <li>Prioritize tasks based on urgency and importance.</li> </ul><p><strong>Qualifications:</strong></p><br><p>• Diploma in Business Administration, Communications, or a related field</p><br><p>• Bachelor’s degree is a plus “Students are also encouraged to apply”</p><br><p><strong>Years of Experience:</strong></p><br><p>Less than a year of experience “a high-volume call center environment preferred”</p><br><p>Fresh graduates and students are also encouraged to apply.</p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p>• Strong problem-solving skills with the ability to de-escalate tense situations.</p><br><p>• High attention to detail and reliable in follow-up.</p><br><p>• Self-motivated with a strong sense of initiative and independence.</p><br><p>• Able to work in a dynamic, fast-paced team environment.</p><br><p><strong>Technical Requirements:</strong></p><br><p>• Basic understanding of CRM systems and call center tools.</p><br><p>• Ability to navigate and update client records with accuracy and efficiency.</p><br><p>• Fluent English speaker (verbal and written).</p><br><p><strong>What we offer:</strong>&nbsp;</p><br><ul> <li>Comprehensive health insurance&nbsp;</li> <li>Competitive compensation package&nbsp;</li> <li>Prime central location&nbsp;</li> <li>Discounts on food, beverages, and wellness services&nbsp;</li> <li>Continuous learning and development opportunities&nbsp;</li> <li>A dynamic, inclusive, and supportive work environment&nbsp;</li> <li>A workplace led by Gen Z and Millennials&nbsp;</li> </ul><p><strong>Employment type:</strong>&nbsp;</p><br><ul> <li>Full-time&nbsp;</li> <li>On-site&nbsp;</li> </ul><p><strong>Working days:</strong>&nbsp;</p><br><ul> <li>Monday to Friday: Night Shift&nbsp;</li> <li>6th day: Based on need, managed fairly based on priorities and urgency&nbsp;</li> </ul><p><strong>Ready to make your mark?</strong>&nbsp;</p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away!&nbsp;</p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong>&nbsp;</p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong>&nbsp;</p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em>&nbsp;</p><br><p><strong>Stay connected</strong>&nbsp;</p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>.&nbsp;</em>&nbsp;</p><br><p><em>You can find us on:&nbsp;</em>&nbsp;</p><br><ul> <li> <em>LinkedIn</em>&nbsp;</li> <li> <em>Instagram</em>&nbsp;</li> </ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Syarah is on a mission to change how people buy their cars in Saudi and.<br> We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms.<br> Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more.<br> Our goal is to turn car buying into an experience of delight, comfort and peace of mind.<br> We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.<br> Responsibilities: A Customer Care Agent serves as the bridge between the company and its customers, engaging with them via voice or text channels.<br> Their primary role is to respond to customer inquiries, provide detailed service information, resolve any issues that arise, and represent the company professionally and courteously.<br> This position is offered as a three-month contract.<br> Address customer inquiries regarding available products and services.<br> Create and manage customer accounts, ensuring accurate documentation of account details in written or digital formats.<br> Actively listen to customer concerns, identifying the root cause of any issues.<br> Provide prompt and appropriate solutions to customer problems.<br> Escalate complex cases to management, including all necessary background information.<br> Anticipate customer needs by following up on previous interactions, offering reorders or additional services.<br> Collaborate with all internal departments to effectively resolve customer issues.<br> Flexibility to work different shifts (including evenings, weekends, or holidays).<br> Willingness to participate in training before hire and on-the job.<br> Excellent listening skills and an empathetic voice and manner.<br> Dedication to customer satisfaction.<br> Basic knowledge of computer software and office systems.<br> Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.<br> Familiarity with all of the goods and services offered by the company.<br> Experience in Automotive Industry is a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You ll be the first point of contact for our (United Kingdom /English) customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum age: 18 years old</li><li>Have the right to work in Jordan</li><li>Minimum qualification of high school (Tawjihi/IGCSE/IBDP) Passed</li><li>Strong communication skills in English and Arabic both written and oral fluency.</li><li>Experience working with a computer</li><li>The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 12 am for male employees 6 am and 10 pm for female employees</li><li>Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and voluntary overtime)</li><li>Hard-working, articulate, and detail-oriented.</li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Respond to and resolve customer inquiries, ensuring timely and accurate information.</p><p>Manage customer interactions for various shipments and ensure service excellence.</p><p>Follow up on requests, resolve complaints, and manage claims according to SOPs.</p><p>Collaborate with cross-functional teams to improve processes and enhance customer experience.</p><p>Assist with billing and reporting, ensuring accuracy and compliance.</p><p>Monitor KPIs and contribute to achieving performance targets.</p><p><b>Job Requirements</b></p><p>Bachelor’s degree in Business Administration, Logistics, or a related field.</p><p>Proven experience in customer service, ideally in e-commerce or logistics.</p><p>Strong communication skills, both written and verbal.</p><p>Ability to handle customer inquiries and complaints professionally and efficiently.</p><p>Familiarity with CRM systems and customer service tools.</p><p>Strong organizational and multitasking abilities.</p><p>A proactive mindset with a focus on process improvement and customer satisfaction.</p><p>Ability to work collaboratively with cross-functional teams.</p><p>Goal-oriented with the ability to monitor and improve performance based on KPIs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>