Data Entry Jobs in Jordan
2116 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>The candidate will be based in Amman/Jordan with the possibility to evaluate remote working.<br> Expected duration<br>Starting in August 2026 for six months.<br> Duties and Responsibilities<br>Under the guidance of the Private Philanthropy Loyalty Officer, the Intern will be performing the following tasks: • Support the High-Value Donor (HVD) unit in designing and developing concept notes, proposals and reports; • Contribute to donor cultivation activities and products, including but not limited to online webinars, seasonal outreach, loyalty gifts, visibility products (including drafting social media posts), supporting the organization of field visits and developing branded items; • Support the HVD unit in organizing meetings and calls with partners; • Conduct research on fundraising and networking opportunities, and support the unit in preparing for network events and/or meetings with prospects; • Conduct donor intelligence research on existing high-value donors and their networks to strengthen retention and cultivation efforts; • Compile data on the HVD key performance indicators and support in preparing quarterly reports and analyses on High Value Donors portfolio.<br> Qualifications/special skills<br>Education: Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, Communication, Marketing, International Relations, Journalism, Social Sciences, or another relevant field is required. Skills: • Demonstrating service mindset in responding to requests and interacting with internal and external stakeholders, with an ability to collaborate internally with relevant colleagues to ensure adequate partners’ management and cultivation. • Good capacity to conduct research, analyze, and present data. • Practiced communicator with demonstrated ability to condense information and capture and communicate it in a well-structured way. • Team player who can work independently • Attention to detail and problem-solving skills. • Ability to develop creative solutions. • Drive for results. • Excellent knowledge of Microsoft Office is required. • Knowledge of Canva, Mailchimp, and/or Salesforce is an asset.<br> Languages<br>Fluency in English is required. Fluency in Arabic is a plus.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Digital Forensics Analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters.<br> The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.<br> The role works closely with Incident Response teams, Security Operations, Legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.<br> Responsibilities: Digital Evidence Acquisition & Preservation Perform forensic acquisition of digital evidence from Workstations, Servers, Mobile devices, Virtual environments, Cloud platforms and Removable media Ensure proper chain of custody procedures are followed throughout investigations.<br> Preserve evidence integrity using approved forensic methodologies and tools.<br> Conduct live and dead-box forensic acquisitions.<br> Maintain forensic evidence repositories and documentation.<br> Forensic Investigation & Analysis Analyze digital evidence to identify Unauthorized access ,Data theft , Insider threats ,Malware activity ,Data destruction attempts and Policy violations Examine File systems ,Registry artifacts ,Event logs ,Browser artifacts ,User activity records and Network evidence Conduct timeline analysis and event reconstruction activities.<br> Support attribution efforts and attack path analysis where applicable.<br> Reporting & Documentation Prepare detailed forensic reports documenting the Methodology, Findings, Evidence collected and Conclusions Present findings to technical and non-technical stakeholders.<br> Maintain investigation records in accordance with regulatory and legal requirements.<br> Support expert witness preparation activities where required.<br> Research & Continuous Improvement Maintain awareness of Emerging attack techniques, Anti-forensics methodologies, Digital investigation trends and Digital investigation trends Support the development of Investigation procedures, Forensic methodologies and Evidence handling standards Participate in technical training and capability development initiatives.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree or intermediate diploma (minimum) from a recognised institution.<br> Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.<br> At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI), or another equivalent certification in the same field that is approved by the NCSC) Hands-on use of forensic tools and sound evidence-handling practice.<br> Exposure to mobile and cloud forensics is preferable.<br> Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Functions / Key Results Expected<br>
<br>
Administrative Support<br>
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•Coordinate and manage the daily schedule and appointments of the Head of Country Office.<br>
•Liaise with government counterparts and stakeholders, coordinate and schedule meetings, and sustain strong professional relationships with them.<br>
•Provide administrative support for conferences, workshops and retreats.<br>
•Research and retrieve statistical data from internal and external sources. Prepare statistical charts, tables and reports by extracting and analyzing data from multiple sources.<br>
•Compile and organize information for periodic audits.<br>
•Follow up on deadlines, commitments and actions, coordinating the collation and submission of reports as required.<br>
•Manage petty cash transactions in accordance with established procedures.<br>
•Provide administrative and HR support, such as but not limited to recruitment coordination, interview scheduling and reporting, contract monitoring for consultants, maintenance of staffing databases, preparation of HR reports, and updating staff attendance records.<br>
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Travel and Logistics<br>
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•Process travel transactions (authorizations and claims) in the ERP system, including requests for visas, identity cards, and other documentation for personnel, UN officials and visitors, ensuring compliance with UN rules and regulations.<br>
•Provide information on air services, rates, and schedules for specific itineraries.<br>
•Process travel claims, purchase orders, payments, and contracts for travel-related activities.<br>
•Organize shipments and customs clearance arrangements, ensuring the preparation of all required documentation for UNOPS shipments (incoming and outgoing) and timely follow-up actions.<br>
•Prepare documentation for security clearances.<br>
•Arrange hotel reservations and organize airport pickups, hospitality, protocol, customs, and immigration support for visiting UN/ UNDP officials.<br>
•Ensure punctual delivery of official protocol certificates and coordinate with UN departments on documentation related to visas, work permits, security requirements, and health clearances for international staff.<br>
•Coordinate with UN departments on import/export or transfer of goods for official purposes.<br>
•Provide accurate, up-to-date information to staff on required supporting documents for themselves and their dependents, including import/export or transfer requirements. Track the status of submitted documentation for staff and dependents through individual monitoring sheets, ensuring adherence to schedules.<br>
•Provide timely updates to individuals or units on administrative steps, project file status, and pending issues.<br>
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Inventory and Facilities Management Support<br>
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•Conduct physical inventory checks and prepare periodic inventory and asset reports.<br>
•Serve as custodian for office stationery suppliers, maintaining accurate stock lists, distributing supplies as needed, and keeping detailed distribution logs.<br>
•Conduct and report on surveys assessing office maintenance needs and client satisfaction.<br>
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Knowledge Building and Sharing<br>
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•Provide planning support for logistics, travel, inventory and facilities management-related training sessions and learning initiatives.<br>
•Participate in the delivery and facilitation of knowledge-sharing activities to build administrative, logistics, travel, inventory and facilities management capacity within the organization.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Education Requirements<br>
<br>
Required<br>
<br>
•Secondary school (or equivalent) with 5 years of relevant experience OR<br>
•Bachelor’s degree (or equivalent) in business administration, languages, or any related fields with 1 year of relevant experience is required.<br>
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Desired<br>
<br>
•A globally or nationally recognized professional certificate in Administration is desired.<br>
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Experience Requirements<br>
<br>
Required<br>
<br>
•Relevant experience is work in administration, logistics, operations or related areas.<br>
•Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.<br>
<br>
Desired<br>
<br>
•Experience of working in multicultural environments or UN system organizations in a developing country is desired.<br>
•Experience in development or humanitarian contexts is desired.<br>
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Language Requirements<br>
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LanguageProficiency LevelRequirement English Fluent Required Arabic Fluent Required<br>
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Additional Information<br>
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•UNOPS does not accept unsolicited resumes.<br>
•UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.<br>
•Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.<br>
•Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.<br>
•UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.<br>
•UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.<br>
•We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.<br>
•UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br> <br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications & Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability </li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing </li><li>University degree or equivalent in a relevant subject or discipline </li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM </li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p><h4>Description</h4>
<p>The Junior Quality Control Engineer supports the QA team by executing tests, reporting bugs, and assisting in the preparation of test documentation under the supervision of senior QC engineers. This entry-level position is ideal for candidates passionate about quality assurance and eager to learn and grow within the field. The Junior QC Engineer typically reports to a senior or mid-level QC engineer or the QA Lead.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Execute test cases as per test plans including functional, regression, and integration tests.</li>
<li>Report and document defects clearly and track their resolution using bug tracking tools like DevOps.</li>
<li>Assist in creating and maintaining test documentation.</li>
<li>Participate in team meetings and collaborate with developers and other members of the QC team.</li>
<li>Learn automation tools and assist in developing simple automation scripts.</li>
<li>Conduct basic API and performance testing with guidance.</li>
<li>Support static testing activities and assist in user acceptance testing (UAT).</li>
<li>Continuously learn and improve testing skills following best practices and company procedures.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in engineering, computer science, information technology, or related field.</li>
<li>Basic understanding of software testing concepts and methodologies.</li>
<li>Familiarity with testing tools and bug tracking systems such as DevOps or Jira is a plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Eagerness to learn automation tools and scripting languages.</li>
<li>Good communication skills and ability to work well within a team.</li>
<li>Basic knowledge of SQL and ability to execute simple queries.</li>
<li>Attention to detail and strong commitment to quality.</li>
<li>Ability to multitask and manage time effectively in a fast-paced environment.</li>
<li>Proficient in written and spoken English.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Training & development</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Junior Quality Control Engineer supports the QA team by executing tests, reporting bugs, and assisting in the preparation of test documentation under the supervision of senior QC engineers. This entry-level position is ideal for candidates passionate about quality assurance and eager to learn and grow within the field. The Junior QC Engineer typically reports to a senior or mid-level QC engineer or the QA Lead.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Execute test cases as per test plans including functional, regression, and integration tests.</li>
<li>Report and document defects clearly and track their resolution using bug tracking tools like DevOps.</li>
<li>Assist in creating and maintaining test documentation.</li>
<li>Participate in team meetings and collaborate with developers and other members of the QC team.</li>
<li>Learn automation tools and assist in developing simple automation scripts.</li>
<li>Conduct basic API and performance testing with guidance.</li>
<li>Support static testing activities and assist in user acceptance testing (UAT).</li>
<li>Continuously learn and improve testing skills following best practices and company procedures.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in engineering, computer science, information technology, or related field.</li>
<li>Basic understanding of software testing concepts and methodologies.</li>
<li>Familiarity with testing tools and bug tracking systems such as DevOps or Jira is a plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Eagerness to learn automation tools and scripting languages.</li>
<li>Good communication skills and ability to work well within a team.</li>
<li>Basic knowledge of SQL and ability to execute simple queries.</li>
<li>Attention to detail and strong commitment to quality.</li>
<li>Ability to multitask and manage time effectively in a fast-paced environment.</li>
<li>Proficient in written and spoken English.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Training & development</li>
</ul></p><p></p>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p>
<h4>The job in a nutshell</h4>
<p>The Group Head of Accounting owns the integrity, accuracy, and timeliness of the group's financial records across a multinational, multi-entity SaaS and FinTech business. The role supports group consolidation, IFRS-compliant financial reporting, and the external audit process. Based in Amman, it provides dedicated support to the group's operations in KSA while overseeing accounting across all entities. It combines deep technical accounting expertise — particularly around subscription revenue, financial instruments, intercompany and transfer pricing complexity — with the leadership to standardize processes and build a high-performing finance function across multiple jurisdictions and currencies.</p>
<h4>What will you do?</h4>
<p><strong>Group consolidation & financial reporting</strong></p>
<ul>
<li>Support the monthly, quarterly, and annual consolidation of all group entities, including intercompany eliminations, multi-currency translation, and minority interests.</li>
<li>Oversee intercompany transactions and transfer pricing arrangements, ensuring correct accounting treatment and supporting documentation across jurisdictions.</li>
<li>Produce accurate, timely consolidated financial statements in full compliance with IFRS.</li>
<li>Maintain the group reporting calendar and drive a faster, more reliable close.</li>
<li>Bridge local GAAP/statutory results to group IFRS reporting where entities report under differing standards.</li>
</ul>
<p><strong>Technical accounting (IFRS)</strong></p>
<ul>
<li>Act as the group's technical accounting authority on IFRS application and policy.</li>
<li>Own revenue recognition under IFRS 15 for subscription, usage-based, and multi-element SaaS contracts, including deferred revenue and ARR/MRR reconciliation to the GL.</li>
<li>Govern capitalization of internally developed software (IAS 38) and lease accounting (IFRS 16).</li>
<li>Maintain a group accounting policy manual and ensure consistent application across entities.</li>
</ul>
<p><strong>External audit & compliance</strong></p>
<ul>
<li>Lead the group external audit and coordinate statutory audits across all jurisdictions.</li>
<li>Serve as primary liaison with external auditors, managing timeline, deliverables, and resolution of findings.</li>
<li>Ensure statutory filing obligations are met on time in every jurisdiction.</li>
<li>Strengthen the internal control environment over financial reporting.</li>
</ul>
<p><strong>Budgeting & reporting</strong></p>
<ul>
<li>Lead the annual budgeting process and periodic reforecasts across all entities.</li>
<li>Deliver insightful monthly management reporting with variance analysis.</li>
<li>Track and report key SaaS/FinTech metrics (ARR, MRR, churn, gross margin) in alignment with statutory results.</li>
</ul>
<p><strong>Process, systems & standardization</strong></p>
<ul>
<li>Support the adoption of AI and automation across the accounting function, identifying, evaluating, and implementing tools that streamline the close, automate reconciliations and intercompany matching, surface anomalies, and improve the speed and accuracy of reporting.</li>
<li>Standardize the chart of accounts, processes, and close procedures across the group.</li>
<li>Drive automation and improvement of the ERP/consolidation tooling.</li>
<li>Implement scalable controls that support rapid entity growth and new market entry.</li>
</ul>
<p><strong>Leadership & people</strong></p>
<ul>
<li>Build, lead, and develop a geographically distributed accounting team.</li>
<li>Set performance standards, mentor talent, and foster a culture of accuracy and accountability.</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Foodics!<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p>
<h4>What are we looking for?</h4>
<ul>
<li>Professional accounting qualification (ACA, ACCA, CPA, or equivalent).</li>
<li>10+ years of progressive accounting experience, including significant time at group/consolidation level.</li>
<li>Proven experience leading group consolidation for a multinational, multi-entity, multi-currency business.</li>
<li>Strong, demonstrable IFRS technical expertise, including IFRS 15 revenue recognition.</li>
<li>Audit and/or accounting training gained at a Big Four firm.</li>
<li>Fluent, business-level English (written and verbal).</li>
<li>Track record of leading and developing finance teams.</li>
<li>Authoritative command of IFRS and complex consolidation.</li>
<li>Strong analytical skills and process orientation.</li>
<li>Effective leadership of distributed teams across cultures and time zones.</li>
<li>Resilience and reliability under tight close and audit deadlines.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Experience in SaaS, subscription, or FinTech/regulated financial services businesses.</li>
<li>Exposure to GCC/MENA reporting and regulatory environments, particularly KSA.</li>
<li>Working knowledge of transfer pricing principles, documentation, and intercompany arrangements.</li>
<li>Experience leading or supporting an ERP migration or implementation (e.g. Oracle to SAP).</li>
<li>Experience scaling finance operations through rapid growth, fundraising, or M&A.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p>
<h4>The job in a nutshell</h4>
<p>The Group Head of Accounting owns the integrity, accuracy, and timeliness of the group's financial records across a multinational, multi-entity SaaS and FinTech business. The role supports group consolidation, IFRS-compliant financial reporting, and the external audit process. Based in Amman, it provides dedicated support to the group's operations in KSA while overseeing accounting across all entities. It combines deep technical accounting expertise — particularly around subscription revenue, financial instruments, intercompany and transfer pricing complexity — with the leadership to standardize processes and build a high-performing finance function across multiple jurisdictions and currencies.</p>
<h4>What will you do?</h4>
<p><strong>Group consolidation & financial reporting</strong></p>
<ul>
<li>Support the monthly, quarterly, and annual consolidation of all group entities, including intercompany eliminations, multi-currency translation, and minority interests.</li>
<li>Oversee intercompany transactions and transfer pricing arrangements, ensuring correct accounting treatment and supporting documentation across jurisdictions.</li>
<li>Produce accurate, timely consolidated financial statements in full compliance with IFRS.</li>
<li>Maintain the group reporting calendar and drive a faster, more reliable close.</li>
<li>Bridge local GAAP/statutory results to group IFRS reporting where entities report under differing standards.</li>
</ul>
<p><strong>Technical accounting (IFRS)</strong></p>
<ul>
<li>Act as the group's technical accounting authority on IFRS application and policy.</li>
<li>Own revenue recognition under IFRS 15 for subscription, usage-based, and multi-element SaaS contracts, including deferred revenue and ARR/MRR reconciliation to the GL.</li>
<li>Govern capitalization of internally developed software (IAS 38) and lease accounting (IFRS 16).</li>
<li>Maintain a group accounting policy manual and ensure consistent application across entities.</li>
</ul>
<p><strong>External audit & compliance</strong></p>
<ul>
<li>Lead the group external audit and coordinate statutory audits across all jurisdictions.</li>
<li>Serve as primary liaison with external auditors, managing timeline, deliverables, and resolution of findings.</li>
<li>Ensure statutory filing obligations are met on time in every jurisdiction.</li>
<li>Strengthen the internal control environment over financial reporting.</li>
</ul>
<p><strong>Budgeting & reporting</strong></p>
<ul>
<li>Lead the annual budgeting process and periodic reforecasts across all entities.</li>
<li>Deliver insightful monthly management reporting with variance analysis.</li>
<li>Track and report key SaaS/FinTech metrics (ARR, MRR, churn, gross margin) in alignment with statutory results.</li>
</ul>
<p><strong>Process, systems & standardization</strong></p>
<ul>
<li>Support the adoption of AI and automation across the accounting function, identifying, evaluating, and implementing tools that streamline the close, automate reconciliations and intercompany matching, surface anomalies, and improve the speed and accuracy of reporting.</li>
<li>Standardize the chart of accounts, processes, and close procedures across the group.</li>
<li>Drive automation and improvement of the ERP/consolidation tooling.</li>
<li>Implement scalable controls that support rapid entity growth and new market entry.</li>
</ul>
<p><strong>Leadership & people</strong></p>
<ul>
<li>Build, lead, and develop a geographically distributed accounting team.</li>
<li>Set performance standards, mentor talent, and foster a culture of accuracy and accountability.</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Foodics!<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p>
<h4>What are we looking for?</h4>
<ul>
<li>Professional accounting qualification (ACA, ACCA, CPA, or equivalent).</li>
<li>10+ years of progressive accounting experience, including significant time at group/consolidation level.</li>
<li>Proven experience leading group consolidation for a multinational, multi-entity, multi-currency business.</li>
<li>Strong, demonstrable IFRS technical expertise, including IFRS 15 revenue recognition.</li>
<li>Audit and/or accounting training gained at a Big Four firm.</li>
<li>Fluent, business-level English (written and verbal).</li>
<li>Track record of leading and developing finance teams.</li>
<li>Authoritative command of IFRS and complex consolidation.</li>
<li>Strong analytical skills and process orientation.</li>
<li>Effective leadership of distributed teams across cultures and time zones.</li>
<li>Resilience and reliability under tight close and audit deadlines.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Experience in SaaS, subscription, or FinTech/regulated financial services businesses.</li>
<li>Exposure to GCC/MENA reporting and regulatory environments, particularly KSA.</li>
<li>Working knowledge of transfer pricing principles, documentation, and intercompany arrangements.</li>
<li>Experience leading or supporting an ERP migration or implementation (e.g. Oracle to SAP).</li>
<li>Experience scaling finance operations through rapid growth, fundraising, or M&A.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&C Coordinator) reports to People and Culture Manager (P&C Manager). The P&C Coordinator will be responsible for supporting the P&C Manager in leading and ensuring implementation of P&C policies, goals, objectives, and guidelines; this includes overseeing P&C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&C operations.</li><li>Develop and maintain trackers and ensure P&C data accuracy. Support the P&C manager in data analysis, and provide recommendations to enhance the P&C department s work.</li><li>Total Rewards and Compensation & benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy & safe initiatives.</li><li>Support the P&C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&C functions.</li><li>Organize and support P&C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul><p><strong>Skills</strong></p><ul><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p></p></section>
<p dir="ltr" > </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >About IRAP</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></span></p>
<p> </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP Jordan</span></span></p>
<p><span >IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p>
<p><br>
<span >Opportunity</span></p>
<p><span >IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p>
<p><br>
</p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Context and Objective</span></span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Potential for client psychological distress, coercion, or external third-party pressure</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern and junior staff exposure to high-stress client interactions</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></span></p>
</li>
</ul>
<p><span >The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical security of the building envelope and entry systems</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview room safety for staff, interns, and clients</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Incident response and evacuation procedures</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security related to physical access</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff and intern security awareness and preparedness </span></span></p>
</li>
</ul>
<p><br>
<span >Scope of Work:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >In Scope</span></span></p>
</li>
</ul>
<p> </p>
<div dir="ltr" >
<table >
<colgroup>
<col width="171">
<col width="526">
</colgroup>
<tbody>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Domain</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Specific Areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical perimeter</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Access control</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Entry protocols, visitor management, and tailgating vulnerabilities</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Reception & waiting areas</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Client flow, separation from staff-only zones, sight lines, furniture placement</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview rooms</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff-only zones</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff offices, HR & Finance files, communications equipment</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Emergency systems</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Fire, evacuation routes, muster points, first aid, communication trees</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern & staff protocols</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security (physical)</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Document handling, clean desk, screen visibility from client areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >External threat environment</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Neighborhood risk profile, historical incident mapping within a 500m radius</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Game-theory threat mapping</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Adversarial actor analysis — who benefits from compromising this office, and how</span></span></p>
</td>
</tr>
</tbody>
</table>
<p><h4>Description</h4>
<p>We are looking for a skilled microservices developer to join our team. In this role, you will design, develop, and maintain scalable microservices-based applications, build secure and high-performance backend services, and collaborate with cross-functional teams to deliver reliable enterprise solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain microservices-based applications using modern software architecture principles.</li>
<li>Build and maintain RESTful APIs and backend services for internal and external applications.</li>
<li>Implement communication between services using REST APIs, messaging queues, or event-driven architectures.</li>
<li>Ensure the scalability, resilience, performance, and availability of microservices.</li>
<li>Collaborate with front-end developers, DevOps engineers, and solution architects to deliver end-to-end solutions.</li>
<li>Implement security best practices, including authentication, authorization, and data protection.</li>
<li>Participate in code reviews and maintain high coding standards and software development best practices.</li>
<li>Troubleshoot and resolve production issues related to microservices and system integrations.</li>
<li>Support CI/CD pipelines and containerized deployments to ensure efficient software delivery.</li>
<li>Stay up to date with emerging technologies and contribute to continuous improvement initiatives.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Timely delivery of microservices features and project milestones.</li>
<li>High system uptime and service reliability.</li>
<li>API performance and response times.</li>
<li>Reduction in system integration issues.</li>
<li>Code quality and low defect rates.</li>
<li>Successful deployment and release cycle effectiveness.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are looking for a skilled microservices developer to join our team. In this role, you will design, develop, and maintain scalable microservices-based applications, build secure and high-performance backend services, and collaborate with cross-functional teams to deliver reliable enterprise solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain microservices-based applications using modern software architecture principles.</li>
<li>Build and maintain RESTful APIs and backend services for internal and external applications.</li>
<li>Implement communication between services using REST APIs, messaging queues, or event-driven architectures.</li>
<li>Ensure the scalability, resilience, performance, and availability of microservices.</li>
<li>Collaborate with front-end developers, DevOps engineers, and solution architects to deliver end-to-end solutions.</li>
<li>Implement security best practices, including authentication, authorization, and data protection.</li>
<li>Participate in code reviews and maintain high coding standards and software development best practices.</li>
<li>Troubleshoot and resolve production issues related to microservices and system integrations.</li>
<li>Support CI/CD pipelines and containerized deployments to ensure efficient software delivery.</li>
<li>Stay up to date with emerging technologies and contribute to continuous improvement initiatives.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Timely delivery of microservices features and project milestones.</li>
<li>High system uptime and service reliability.</li>
<li>API performance and response times.</li>
<li>Reduction in system integration issues.</li>
<li>Code quality and low defect rates.</li>
<li>Successful deployment and release cycle effectiveness.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for a skilled Microservices Developer to join our team.<br> In this role, you will design, develop, and maintain scalable microservices-based applications, build secure and high-performance backend services, and collaborate with cross-functional teams to deliver reliable enterprise solutions.<br> Key Responsibilities Design, develop, and maintain microservices-based applications using modern software architecture principles.<br> Build and maintain RESTful APIs and backend services for internal and external applications.<br> Implement communication between services using REST APIs, messaging queues, or event-driven architectures.<br> Ensure the scalability, resilience, performance, and availability of microservices.<br> Collaborate with front-end developers, DevOps engineers, and solution architects to deliver end-to-end solutions.<br> Implement security best practices, including authentication, authorization, and data protection.<br> Participate in code reviews and maintain high coding standards and software development best practices.<br> Troubleshoot and resolve production issues related to microservices and system integrations.<br> Support CI/CD pipelines and containerized deployments to ensure efficient software delivery.<br> Stay up to date with emerging technologies and contribute to continuous improvement initiatives.<br> Key Performance Indicators (KPIs) Timely delivery of microservices features and project milestones.<br> High system uptime and service reliability.<br> API performance and response times.<br> Reduction in system integration issues.<br> Code quality and low defect rates.<br> Successful deployment and release cycle effectiveness.<br></span> </div>
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
</ul></p><p></p>
<p>Request for Proposals for Conflict Sensitivity Evaluation Consultancy Services<br>
REF: PD26.OPT.001<br>
MAG’s vision is a safe and secure future for men, women and children affected by armed violence and conflict. Since 1989, MAG has helped over 20 million people in 70 countries rebuild their lives and livelihoods after war by:<br>
– Reclaiming land contaminated with the remnants of conflict, such as landmines, cluster munitions, bombs, shells and mortars.<br>
– Finding ways to reduce the daily risk of death or injury for civilians; and<br>
– Creating safe and secure conditions for development.<br>
MAG shares the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines.<br>
MAG invites qualified consultancy firms or individual consultants to submit proposals for the provision of an Evaluation of Conflict Sensitivity in MAG’s Explosive Ordnance Risk Education (EORE) Programmes in the occupied Palestinian territory (oPt), as set out in the attached Terms of Reference and Tender Criteria Document.<br>
MAG has been delivering EORE activities in Gaza, designed to be context-appropriate and conflict-sensitive, including community-level acceptance work, integration of MHPSS, and adapted programming under highly constrained access conditions. MAG has also initiated EORE sessions in Nablus, West Bank. This assignment will evaluate the conflict sensitivity of this programming and generate practical tools and learning for MAG and the wider Mine Action sector in oPt.<br>
Key parameters of this assignment:<br>
– Duration: MAG intends to award a fixed-term consultancy contract for an initial period of three months, commencing upon signature by both parties. At MAG's sole discretion, the contract may be extended to include the preparation and facilitation of a dissemination workshop in Amman. (3 phases: Inception; Data Collection & Tool Development; Analysis & Reporting).<br>
– Reporting line: Emergency Response Manager (ERM), MAG oPt.<br>
MAG is registered as a charitable company in the UK (Company no: 4016409) (Charity no: 1083008)<br>
www.maginternational.org<br>
Registered office: Suite A, Department XYZ, 2 Hardman Boulevard, Spinningfields, Manchester M3 3AQ, United Kingdom<br>
Page 2<br>
– Language: All deliverables and the final report must be produced in English. Direct engagement with MAG staff, partners and communities must be conducted in Arabic.<br>
– Preference will be given to candidates based in Palestine and/or Jordan.<br>
– Payment is structured against three milestones (Inception Report; Data Collection & Tool Development; Final Report).<br>
</p>
<p>the tender pack can be downloaded via this link: https://www.maginternational.org/accountability/tenders/</p>
<p><br>
The Supplier/Consultant Registration Questionnaire constitutes the Pre-Qualification stage and will be assessed first. Bidders must pass this stage for the rest of their proposal to be assessed.<br>
To submit your offer, please send the completed documents as mentioned above, as separate files, via email to tenders@maginternational.org:<br>
Any requests for clarification may be submitted by email to tenders@maginternational.org until 8th July 2026 23:59 (UTC/GMT+3), AST (Arabia Standard Time).<br>
Questions and responses will be shared with all bidders on 10th July 2026 17:00 (UTC/GMT+3), AST (Arabia Standard Time).<br>
Final submissions must be received by 14th July 2026 at 23:59 (UTC/GMT+3), AST (Arabia Standard Time).</p>