Data Entry Jobs in Jordan
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>At EY, we re all in to shape your future with confidence.</p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p><b>The Opportunity</b></p><p>We are looking for an experienced M&A Strategy & Transactions professional to join our high performing team. As a M&A Senior, you will work with the Senior Managers and Partners to assist clients in assessing the strategic fit of a business by analyzing all aspects of a transaction, assessing the projected synergies, project managing the deal cycle, assisting in negotiations, and conducting financial modelling.</p><p>Key Responsibilities</p><p>We are interested in highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. You will support in the execution of transactions across the client portfolio, preparing client reports and key documentation for fund-raising, acquisitions and disposals. You will also be responsible for meeting the transaction timetable, ensuring quality on client deliverables, as well as engaging with counterparties and other advisers to ensure transaction milestones are met, understanding the key business drivers as well as identifying, and managing key issues and risks through insights, factual conclusions and advice and collaborate with junior colleagues, share knowledge, and take an active role in the growth and development of the team</p><p>Skills & Attributes for Success</p><p>Experience of corporate finance in an investment bank, professional services firm or boutique with a track record of working on both the buy-side and sell-side. as well as finance raising. the role would require strong numerical, financial and modelling skills based on a well-developed understanding of financial statements. You will have sound judgement and an ability to generate creative solutions to problems.</p><p>Qualifications & Experience</p><ul><li>Bachelor s degree ideally in a finance or related specialization from a reputable University</li><li>At least 3-4 years' experience in a M&A environment, including experience playing a key role in executing transactions</li><li>Strong communication and presentation skills</li><li>Proven ability to produce high quality and impactful professional documents for clients and internal use</li></ul><p>What we look for</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need .</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree ideally in a finance or related specialization from a reputable University</li><li>At least 3-4 years' experience in a M&A environment, including experience playing a key role in executing transactions</li><li>Strong communication and presentation skills</li><li>Proven ability to produce high quality and impactful professional documents for clients and internal use</li></ul><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<p>The position is located in the Procurement Unit of the Mission Support Component of OSESGY. The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.</p><p>Responsibilities</p><p>The Procurement Assistant assists in the implementation of effective and efficient management and delivery of procurement of goods and services and sale activities required by the mission to fulfil its mandate and carry out the procurement work in an effective, efficient, economical and timely manner. Within the limits of delegated authority, the incumbent will be responsible for performing the following duties:</p><ul><li>Provides procurement, logistical and administrative support to a team of Procurement Officers in the acquisition of a wide variety of goods and services.</li><li>Reviews, records and prioritizes purchasing requests and obtains additional information/documentation as required; determines the availability of vendors and funding sources.</li><li>Monitors status of existing requisitions, maintains contact with suppliers to ensure timely delivery of goods and services, coordinates shipment of goods/commodities/equipment to HQ and field missions, verifies receipt and inspection of deliverables and accurately reports, as and if required.</li><li>Produces tender documents (e.g. Invitations to Bids, Requests for Proposals and Requests for Quotation) based on the nature of requirements and cost of procurement involved.</li><li>Prepares abstracts of offers and compiles data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible under the guidance of Procurement Officers.</li><li>Finalizes purchase orders and contracts for approval by the Procurement Officer; if required, prepares submission to the Contracts Committee for review and subsequent approval by the authorized official.</li><li>Assists relevant officers in more complex, higher value purchasing operations; coordinates distribution of pertinent documents to concerned parties, ensures appropriate follow-up action, etc.</li><li>Maintains relevant internal databases and files; keeps track of any contractual agreements, systems contracts, etc. and informs affected users of contractual rights and obligations.</li><li>Researches, retrieves and presents information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market.</li><li>Drafts routine correspondence.</li><li>Performs other duties as assigned.</li></ul><p>Competencies</p><p>Professionalism: Extensive knowledge of all purchasing and accounting techniques. Substantive knowledge of internal procurement policies, processes and procedures and extensive experience in their application for the purchase of a wide range of supplies and services. Thorough knowledge of financial rules and regulations; ability to research and gather information from a variety of external and internal sources; demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p><p>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>A certificate of completion of CIPS Procurement at level 4 is required.</li><li>At least five (5) years of progressively responsible experience in procurement, administrative services or related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher.</li><li>Experience within the United Nations common system, handling procurement-related matters is desirable.</li><li>Experience providing procurement assistance in or to a UN field operation is desirable.</li><li>Working experience in an ERP system such as SAP (UMOJA) is required.</li><li>Experience working with the Financial Regulations and Rules of the United Nations or a similar international organization is desirable.</li><li>English and Arabic are required. The minimum required level for each skill in these languages, according to the UN Language Framework (please consult).</li></ul>
<p><h4>Description</h4>
<p><strong>About Open</strong><br>
Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.</p>
<p>We are backed by Y Combinator, Pioneer Fund, and X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.</p>
<p>We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.</p>
<h4>Your role</h4>
<p>Open.cx is on a 3–5× ARR year, scaling from a handful of enterprise logos to category-contender status. We need a financial architect to build the foundation for that growth and stay with us all the way through the next decade of scale.</p>
<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and an outsourced accounting partner. Your first mission is to turn that into a structured, compounding system—a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week and that Series A investors will be proud to sign off on.</p>
<h4>What you'll do</h4>
<p><strong>Year 1+</strong></p>
<p><strong>First 100 days</strong></p>
<ul>
<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.</li>
<li>Stand up the weekly metrics email and the monthly board pack version 1.</li>
<li>Clean up the chart of accounts; compress the close to 5 business days.</li>
<li>Build the version 1 forecast model that survives contact with reality. Run it weekly.</li>
<li>Choose the finance stack (NetSuite or QBO + Stripe/Maxio + Brex/Ramp/Pleo + Pigment/Cube/Mosaic).</li>
<li>Diagnose unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.</li>
</ul>
<p><strong>Months 4–9</strong></p>
<ul>
<li>Quarterback the Series A: model, narrative, data room, diligence, term-sheet review.</li>
<li>Stand up multi-entity consolidation cleanly (EU/US subsidiaries).</li>
<li>Build the pricing and deal-desk function—enterprise contract reviews, custom terms, ASC 606 compliance.</li>
<li>Establish board cadence and investor reporting that the next round's leads will trust.</li>
</ul>
<p><strong>Months 10–18</strong></p>
<ul>
<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.</li>
<li>Stand up audit-readiness in advance of Series B.</li>
<li>Partner with the CEO on geographic expansion, M&A signals, and pricing 2.0.</li>
</ul>
<p><strong>Year 2+</strong></p>
<ul>
<li>Series B prep and close. Finance team scales to 7–12. Audit, tax, treasury, FX programme.</li>
</ul>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<ul>
<li>Player-coach mindset: you are not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You know you will grow out of this work but not for 12 months, and you are clear-eyed about that.</li>
<li>First-principles thinker: you see chaos (disconnected systems, copy-pasted spreadsheets, inconsistent ARR definitions) and your brain draws the clean version.</li>
<li>Commercially minded: you are as comfortable in a pricing conversation as in a close. You can read a usage-based contract and tell the AE what to push back on.</li>
<li>AI-native: you have already wired AI into your finance workflow (Claude, MCP servers, Pigment, Mosaic, custom automations). You can show us a workflow you built that compressed a finance task by 5–10×. We are an AI company; our finance leader uses AI like our engineers do, as the default, not the exception.</li>
<li>Outcomes-driven: you want to move real numbers: runway extended, gross margin lifted, fundraise closed at a better valuation.</li>
<li>Sits at any table: you can translate seamlessly between our CEO, an enterprise CFO, a Sequoia partner, and an SDR.</li>
</ul>
<h4>Bonus points</h4>
<ul>
<li>Experience at a SaaS company, ideally in infrastructure, AI, or CX.</li>
<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).</li>
<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.</li>
<li>Network into top-tier Series A/B investors who would back our next round.</li>
<li>Experience with usage-based or hybrid pricing models in B2B SaaS.</li>
<li>You contribute publicly on AI-in-finance (posts, talks, GitHub, Substack) even casually.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction; we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory; early team members grow into leadership as we scale globally.</li>
<li>Real ownership; your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team; no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation; top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>About Open</strong><br>
Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.</p>
<p>We are backed by Y Combinator, Pioneer Fund, and X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.</p>
<p>We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.</p>
<h4>Your role</h4>
<p>Open.cx is on a 3–5× ARR year, scaling from a handful of enterprise logos to category-contender status. We need a financial architect to build the foundation for that growth and stay with us all the way through the next decade of scale.</p>
<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and an outsourced accounting partner. Your first mission is to turn that into a structured, compounding system—a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week and that Series A investors will be proud to sign off on.</p>
<h4>What you'll do</h4>
<p><strong>Year 1+</strong></p>
<p><strong>First 100 days</strong></p>
<ul>
<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.</li>
<li>Stand up the weekly metrics email and the monthly board pack version 1.</li>
<li>Clean up the chart of accounts; compress the close to 5 business days.</li>
<li>Build the version 1 forecast model that survives contact with reality. Run it weekly.</li>
<li>Choose the finance stack (NetSuite or QBO + Stripe/Maxio + Brex/Ramp/Pleo + Pigment/Cube/Mosaic).</li>
<li>Diagnose unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.</li>
</ul>
<p><strong>Months 4–9</strong></p>
<ul>
<li>Quarterback the Series A: model, narrative, data room, diligence, term-sheet review.</li>
<li>Stand up multi-entity consolidation cleanly (EU/US subsidiaries).</li>
<li>Build the pricing and deal-desk function—enterprise contract reviews, custom terms, ASC 606 compliance.</li>
<li>Establish board cadence and investor reporting that the next round's leads will trust.</li>
</ul>
<p><strong>Months 10–18</strong></p>
<ul>
<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.</li>
<li>Stand up audit-readiness in advance of Series B.</li>
<li>Partner with the CEO on geographic expansion, M&A signals, and pricing 2.0.</li>
</ul>
<p><strong>Year 2+</strong></p>
<ul>
<li>Series B prep and close. Finance team scales to 7–12. Audit, tax, treasury, FX programme.</li>
</ul>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<ul>
<li>Player-coach mindset: you are not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You know you will grow out of this work but not for 12 months, and you are clear-eyed about that.</li>
<li>First-principles thinker: you see chaos (disconnected systems, copy-pasted spreadsheets, inconsistent ARR definitions) and your brain draws the clean version.</li>
<li>Commercially minded: you are as comfortable in a pricing conversation as in a close. You can read a usage-based contract and tell the AE what to push back on.</li>
<li>AI-native: you have already wired AI into your finance workflow (Claude, MCP servers, Pigment, Mosaic, custom automations). You can show us a workflow you built that compressed a finance task by 5–10×. We are an AI company; our finance leader uses AI like our engineers do, as the default, not the exception.</li>
<li>Outcomes-driven: you want to move real numbers: runway extended, gross margin lifted, fundraise closed at a better valuation.</li>
<li>Sits at any table: you can translate seamlessly between our CEO, an enterprise CFO, a Sequoia partner, and an SDR.</li>
</ul>
<h4>Bonus points</h4>
<ul>
<li>Experience at a SaaS company, ideally in infrastructure, AI, or CX.</li>
<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).</li>
<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.</li>
<li>Network into top-tier Series A/B investors who would back our next round.</li>
<li>Experience with usage-based or hybrid pricing models in B2B SaaS.</li>
<li>You contribute publicly on AI-in-finance (posts, talks, GitHub, Substack) even casually.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction; we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory; early team members grow into leadership as we scale globally.</li>
<li>Real ownership; your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team; no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation; top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE</strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Leading Kitchen Operations for Property</strong> </p>
<p> Leads kitchen management team.</p>
<p> Provides direction for all day-to-day operations.</p>
<p> Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serving as a role model to demonstrate appropriate behaviors.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p>
<p> Demonstrate new cooking techniques and equipment to staff.</p>
<p> </p>
<p> <strong>Setting and Maintaining Goals for Culinary Function and Activities</strong> </p>
<p> Develops and implements guidelines and control procedures for purchasing and receiving areas.</p>
<p> Establishes goals including performance goals, budget goals, team goals, etc.</p>
<p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p>
<p> Manages department controllable expenses including food cost, supplies, uniforms and equipment.</p>
<p> Participates in the budgeting process for areas of responsibility.</p>
<p> Knows and implements the brand's safety standards.</p>
<p> </p>
<p> <strong>Ensuring Culinary Standards and Responsibilities are Met</strong> </p>
<p> Provides direction for menu development.</p>
<p> Monitors the quality of raw and cooked food products to ensure that standards are met.</p>
<p> Determines how food should be presented, and create decorative food displays.</p>
<p> Recognizes superior quality products, presentations and flavor.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Follows proper handling and right temperature of all food products.</p>
<p> Ensures employees maintain required food handling and sanitation certifications.</p>
<p> Maintains purchasing, receiving and food storage standards.</p>
<p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Ensures employees are treated fairly and equitably.</p>
<p> Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.</p>
<p> Administers the performance appraisal process for direct report managers.</p>
<p> Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.</p>
<p> Observes service behaviors of employees and provides feedback to individuals and or managers.</p>
<p> Manages employee progressive discipline procedures for areas of responsibility.</p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary We are seeking a highly capable Senior ERPNext / Frappe Solution Engineer to lead the implementation, configuration, customization, and continuous improvement of our enterprise platform built on the Frappe Framework and ERPNext. This role is primarily focused on translating business policies, procedures, and operational requirements into effective ERPNext configurations, workflows, controls, and business processes. The successful candidate will work closely with business stakeholders across multiple departments and regional operations to ensure that ERPNext becomes the central platform governing and automating business operations. While development skills are important, the primary focus of this role is business process implementation, solution design, workflow automation, and ERP governance. This is primarily an onsite position with occasional remote work flexibility.</p><p>Key Responsibilities</p><ul><li>Business Process Analysis & ERP Design<ul><li>Analyze existing business processes, policies, and procedures across departments.</li><li>Translate approved policies and procedures into ERPNext configurations, workflows, approval matrices, and system controls.</li><li>Design end-to-end operational processes within ERPNext.</li><li>Recommend process improvements and automation opportunities.</li><li>Ensure consistency and standardization across business units and regions.</li></ul></li><li>ERPNext Implementation & Configuration<ul><li>Lead implementation and configuration of ERPNext modules including:<ul><li>Finance & Accounting</li><li>CRM & Sales</li><li>Procurement</li><li>Inventory & Warehousing</li><li>Human Resources & Payroll</li><li>Projects</li><li>Assets</li><li>Helpdesk and Service Management</li><li>Manufacturing (where applicable)</li></ul></li><li>Configure:<ul><li>Workflows</li><li>Roles and Permissions</li><li>Approval Chains</li><li>Notifications</li><li>Dashboards</li><li>Reports</li><li>Forms and Custom Fields</li></ul></li><li>Manage system setup, testing, deployment, and user acceptance activities.</li></ul></li><li>Frappe Development & Customization<ul><li>Develop custom applications and enhancements using the Frappe Framework.</li><li>Create custom DocTypes, Scripts, Reports, Dashboards, and Integrations.</li><li>Extend ERPNext functionality when business requirements cannot be achieved through configuration alone.</li><li>Maintain upgrade compatibility and system maintainability.</li></ul></li><li>Governance, Compliance & Controls<ul><li>Implement business controls and approval structures.</li><li>Ensure ERP workflows comply with internal policies and governance requirements.</li><li>Support audit readiness through proper system design and traceability.</li><li>Assist in standardizing processes across multiple regions and business units.</li></ul></li><li>Integration & Automation<ul><li>Integrate ERPNext with third-party systems and enterprise applications.</li><li>Develop and maintain APIs and data exchange processes.</li><li>Support workflow automation initiatives across departments.</li></ul></li><li>Stakeholder Engagement<ul><li>Work directly with department heads and business teams.</li><li>Conduct workshops and requirements-gathering sessions.</li><li>Translate business requirements into functional and technical specifications.</li><li>Deliver training and support user adoption.</li></ul></li><li>Leadership & Knowledge Transfer<ul><li>Act as the internal subject matter expert for ERPNext and Frappe.</li><li>Mentor junior engineers and implementation consultants as the team grows.</li><li>Establish implementation standards and best practices.</li><li>Contribute to long-term ERP strategy and roadmap planning.</li></ul></li></ul><p>Required Qualifications</p><ul><li>5+ years of ERP implementation experience.</li><li>3+ years of hands-on ERPNext and Frappe Framework experience.</li><li>Demonstrated experience implementing multiple ERPNext modules in production environments.</li><li>Strong understanding of enterprise business processes and operational workflows.</li><li>Experience translating policies and procedures into ERP system configurations.</li><li>Strong knowledge of:<ul><li>ERPNext</li><li>Frappe Framework</li><li>Python</li><li>JavaScript</li><li>MariaDB / MySQL</li><li>REST APIs</li><li>Linux</li></ul></li><li>Experience with workflow design and business process automation.</li><li>Strong documentation and stakeholder communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>ERPNext or Frappe certifications.</li><li>Experience implementing ERP solutions across multiple countries or regions.</li><li>Experience in GCC and Levant business environments.</li><li>Knowledge of regional accounting, tax, payroll, and compliance requirements.</li><li>Experience leading ERP implementation projects.</li><li>Experience with cloud deployments, Docker, and DevOps practices.</li></ul><p>Key Competencies</p><ul><li>Business Process Mapping</li><li>ERP Solution Design</li><li>Workflow Automation</li><li>Stakeholder Management</li><li>Requirements Analysis</li><li>Problem Solving</li><li>ERP Governance</li><li>Process Improvement</li><li>Change Management</li><li>Team Leadership</li></ul><p>Success Measures</p><ul><li>The successful candidate will:<ul><li>Successfully implement and optimize ERPNext across business units.</li><li>Convert approved policies and procedures into system-enforced workflows and controls.</li><li>Improve operational efficiency through automation and process standardization.</li><li>Maintain a scalable, secure, and sustainable ERP platform.</li><li>Support business growth across multiple regions and operating entities.</li><li>Become the organization s internal ERPNext and Frappe subject matter expert.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of ERP implementation experience.</li><li>3+ years of hands-on ERPNext and Frappe Framework experience.</li><li>Demonstrated experience implementing multiple ERPNext modules in production environments.</li><li>Strong understanding of enterprise business processes and operational workflows.</li><li>Experience translating policies and procedures into ERP system configurations.</li><li>Strong knowledge of:<ul><li>ERPNext</li><li>Frappe Framework</li><li>Python</li><li>JavaScript</li><li>MariaDB / MySQL</li><li>REST APIs</li><li>Linux</li></ul></li><li>Experience with workflow design and business process automation.</li><li>Strong documentation and stakeholder communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>ERPNext or Frappe certifications.</li><li>Experience implementing ERP solutions across multiple countries or regions.</li><li>Experience in GCC and Levant business environments.</li><li>Knowledge of regional accounting, tax, payroll, and compliance requirements.</li><li>Experience leading ERP implementation projects.</li><li>Experience with cloud deployments, Docker, and DevOps practices.</li></ul><p>Key Competencies</p><ul><li>Business Process Mapping</li><li>ERP Solution Design</li><li>Workflow Automation</li><li>Stakeholder Management</li><li>Requirements Analysis</li><li>Problem Solving</li><li>ERP Governance</li><li>Process Improvement</li><li>Change Management</li><li>Team Leadership</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose As a Junior SDET at CR2, you will work within a Scrum team supporting and elevating the quality of our digital banking solutions. You will gain hands-on experience working close to our products understanding requirements, supporting test design, and contributing to both manual and automated testing. This role is suited to candidates with solid QA fundamentals who are looking to grow their technical and automation skills in a fast-paced, collaborative environment. Our Hybrid Working Model requires employees to be on-site three days per week in our Amman / Bangalore office.</p><p>Key Responsibilities</p><p>Agile Team Collaboration</p><ul><li>Participate actively in all Agile ceremonies, contributing meaningful input during refinement, planning and standups.</li><li>Review user stories and acceptance criteria, providing accurate QA effort estimates.</li><li>Communicate progress, risks, and blockers proactively.</li><li>Build strong product understanding to ensure testing aligns with business objectives.</li></ul><p>Test Design & Execution</p><ul><li>Create, maintain and run automated tests across Web, Mobile and API.</li><li>Ensure risk-based and comprehensive coverage of new and existing features.</li><li>Identify, document, and reports defects with clarity.</li><li>Work effectively within a continuous delivery environment using Jira and test management tools.</li></ul><p>Automation Frameworks:</p><ul><li>Develop clean, maintainable automated test scripts.</li><li>Contribute to enhancing automation frameworks for stability, scalability, and efficiency.</li><li>Participate in code reviews and uphold automation quality standards.</li><li>Continuously seek opportunities to increase automation coverage and reduce manual effort.</li></ul><p>Environment, Reporting & Continuous Improvement</p><ul><li>Configure and maintain test environments and data as required.</li><li>Track defects through to resolution and validate fixes thoroughly.</li><li>Maintain and enhance documentation - how-to guides.</li><li>Identify and propose practical improvements to QA processes and tooling.</li></ul><p>Required Experience, Skills & Competencies</p><p>Technical Capability:</p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p>Analytical & Detail-Oriented</p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p>Communication & Team Collaboration:</p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p>Growth Mindset</p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p>Qualifications & Experience</p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p>Success Metrics</p><ul><li>Consistent and reliable QA delivery within sprint commitments.</li><li>Proactive collaboration with Developers and Product Owners.</li><li>Minimal defect leakage within assigned product area.</li><li>Reliable, maintainable automation that increases coverage and efficiency.</li><li>Demonstrated progression in both product knowledge and technical capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Experience, Skills & Competencies</strong></p><p><strong>Technical Capability:</strong></p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p><strong>Analytical & Detail-Oriented</strong></p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p><strong>Communication & Team Collaboration:</strong></p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p><strong>Growth Mindset</strong></p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the Regional Project Director, the Awards, Partnerships & Project Management Lead is responsible for the operational backbone of the regional ECD portfolio. This encompasses the full lifecycle management of regional awards, the development and management of strategic partnerships, financial oversight, and project management. The role plays a critical part in ensuring smooth coordination and communication across IRC teams, partners, and donors at country, regional, and global levels, and contributes to business development efforts to sustain and grow the portfolio. The role directly manages an Awards & Project Manager and a Finance Coordinator, and may manage additional staff as the portfolio grows.</p><p>Major Responsibilities</p><p>Business Development</p><ul><li>Contribute to business development efforts to sustain and expand the portfolio, maintaining an active understanding of the public and private ECD funding landscape and flagging relevant opportunities to the Project Director in collaboration with the Regional Head of Business Development, Senior Support Manager for Private Partnerships, and Regional Technical Leads.</li><li>Once funding opportunities are identified, lead the pre-award development process including Go/No-Go assessments, proposal design and coordination, budget development in close collaboration with the Finance Coordinator, and coordination of inputs from relevant internal and external stakeholders.</li><li>Support regional and country teams with donor engagement.</li><li>Ensure that lessons learned, program evidence, and portfolio data are systematically documented and readily available to strengthen future proposals and donor positioning.</li></ul><p>Award Management & Compliance</p><ul><li>Oversee all award management aspects across the portfolio, providing direction and oversight to the Awards and Project Manager.</li><li>Lead post-award activities across the portfolio through IRC's Project Cycle Management (PCM) process, including project set-up, facilitating regular PCM meetings, monitoring program and financial progress against targets through effective budget vs. actuals (BvA) review routines, maintaining award tracking systems, and coordinating internal and external reporting.</li><li>Own the portfolio's donor compliance environment by maintaining a thorough working knowledge of applicable donor rules and regulations across all awards, developing and managing a compliance tracker that captures key requirements, deadlines, restrictions, and risk areas, and ensuring compliance requirements are consistently understood and applied by relevant team members and partners.</li><li>Proactively raise potential compliance issues to relevant teams and keep the Project Director informed of any projected inabilities to meet contractual obligations.</li><li>Coordinate with IRC country, regional, and global awards management, finance, and partnerships focal points to ensure timely and quality reporting, prompt resolution of compliance questions, and consistent adherence to IRC and donor requirements across the portfolio.</li><li>Ensure the team maintains accurate and complete award management files and systems, with documentation systematically organized and accessible to relevant stakeholders.</li></ul><p>Financial Management</p><ul><li>Oversee all financial management functions across the portfolio, including budgeting, financial reporting, and accounting coordination, providing direction and oversight to the Finance Coordinator.</li><li>Ensure internal and external budgets, spending plans, and financial reports are accurate, up to date, and reviewed by relevant regional and global finance teams in a timely manner.</li><li>Review budget vs. actuals with the Finance Coordinator and relevant team members, flag variances to the Project Director, and ensure corrective actions are tracked and followed up.</li><li>Oversee annual budget planning processes and the review of monthly and quarterly spending reports and spending plans across the portfolio.</li><li>Ensure sub-award financial management processes for regional partners are efficient, compliant, and clearly documented with support from the Finance Coordinator.</li></ul><p>Partnership Management</p><ul><li><br></li></ul><p><b>Requirements</b>:</p><ul><li>At least 7 years of experience in program administration, business development, awards, partnerships and financial management, and project management at an NGO</li><li>Knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques</li><li>Self-directed, able to independently set priorities and solve problems with minimal guidance</li><li>Excellent interpersonal and oral and written communication skills</li><li>Demonstrated ability to successfully work in a fast-paced environment, within and across departments/functions and develop positive relationships with locally and remote based staff</li><li>Experience working in conflict and crisis settings and knowledge of humanitarian programming</li><li>Ability to prioritize trade-offs between on-time, on-scope or on-budget project delivery</li><li>Demonstrated ability to manage complex project budgeting, monitoring and mitigation planning</li><li>Knowledge of early childhood development or education is a plus</li><li>Knowledge of the Middle East regional context, with experience working in Iraq, Jordan, Lebanon, Syria or Palestine strongly preferred</li><li>Fluent in written and oral English and Arabic</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 7 years of experience in program administration, business development, awards, partnerships and financial management, and project management at an NGO</li><li>Knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques</li><li>Self-directed, able to independently set priorities and solve problems with minimal guidance</li><li>Excellent interpersonal and oral and written communication skills</li><li>Demonstrated ability to successfully work in a fast-paced environment, within and across departments/functions and develop positive relationships with locally and remote based staff</li><li>Experience working in conflict and crisis settings and knowledge of humanitarian programming</li><li>Ability to prioritize trade-offs between on-time, on-scope or on-budget project delivery</li><li>Demonstrated ability to manage complex project budgeting, monitoring and mitigation planning</li><li>Knowledge of early childhood development or education is a plus</li><li>Knowledge of the Middle East regional context, with experience working in Iraq, Jordan, Lebanon, Syria or Palestine strongly preferred</li><li>Fluent in written and oral English and Arabic</li></ul><p></p></section>
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Head of Marketing — US Market Company: Crystalia Glass Contract: B2B Format: Remote Market: US Working hours: 8:30 AM–5:00 PM New York time, with at least 6 hours of daily overlap Media budget: $200K+/month Crystalia Glass is a US manufacturer and installer of premium architectural glass systems for residential and commercial interiors , including glass partitions, sliding glass walls, and steel- and aluminum-framed systems.<br> We are looking for a Head of Marketing to own and develop our US marketing function across brand, growth, performance, analytics, and team leadership.<br> Core Requirements 7+ years of marketing experience , including 3+ years leading a full marketing function with ownership of strategy, budget, team, and results.<br> Direct experience owning marketing for the US market , with responsibility for customer acquisition, demand generation, and brand growth.<br> Experience marketing the same product or brand to both B2B and B2C audiences simultaneously — with distinct positioning, customer journeys, acquisition strategies, and funnels for each audience.<br> Experience in a relevant or closely related industry — ideally construction, building materials, architecture and interior products, custom furniture, home improvement, premium home products , or another comparable high-consideration category.<br> Experience managing significant paid media budgets — ideally $1.<br>5M+ annually — with the ability to discuss actual spend, channel allocation, and resulting business performance.<br> Strong full-funnel analytics experience, including attribution, CAC, ROMI, conversion rates, channel economics, and analysis through to closed revenue.<br> Strong experience with CRM systems , including pipeline structure, workflows, lead qualification, reporting, and funnel analysis.<br> We currently use HubSpot, but experience with other advanced CRM platforms is absolutely fine.<br> Experience leading distributed marketing teams of 8+ people , including specialists, contractors, and agencies.<br> Proven marketing and growth results supported by specific numbers and business outcomes .<br> English C1+ , with strong written English for US-facing communication, messaging, and creative review.<br> What You'll OwnBrand & Market Position Define and strengthen Crystalia's positioning in the US premium market Build consistent messaging and brand standards across channels and customer touchpoints Develop a visual production pipeline for completed projects — photography, video, and portfolio content Build PR and media presence in architecture, interior design, construction, and relevant lifestyle publications Develop partnerships with architects, interior designers, contractors, and other trade professionals Growth & Performance Own marketing-sourced growth across both B2B and B2C Manage and allocate a $200K+ monthly media budget Lead strategy across paid search, paid social, SEO, content, CRM, and other acquisition channels Make channel and budget decisions based on closed revenue and unit economics , not lead volume alone Improve qualified demand, conversion, CAC, ROMI, and overall marketing efficiency Analytics & Funnel Build visibility from first touch through closed revenue Develop attribution and channel-level unit economics Track and use CAC, ROMI, conversion rates, close rates, average deal value, and sales-cycle length Analyze lost opportunities, objections, CRM data, and customer conversations to improve positioning and campaigns Build concise executive reporting focused on metrics that drive decisions Sales Partnership You will work with Sales leadership as a peer partner , not as the manager of the Sales organization.<br> Together, Marketing and Sales will: Define and review lead qualification criteria Analyze lead quality, conversion, and revenue by source Review funnel performance and lost-deal reasons Improve the handoff and customer journey between Marketing and Sales Marketing owns funnel analysis through closed revenue; Sales leadership owns sales targets, processes, and people.<br> Team & Operations You will lead a distributed marketing team across B2B and B2C marketing, SEO, PPC, Paid Social, SMM, Community, Design, and CRM .<br> You will: Assess and develop the existing team structure Strengthen brand and analytics capabilities Hire and manage specialists, contractors, and agencies Establish clear ownership, processes, quality standards, and accountability Build systems that can scale with the business Digital & E-commerce Our new website is currently in development and will introduce e-commerce elements, including customer accounts and online purchasing for selected products.<br> E-commerce is not our primary business model, but experience with digital customer journeys, online conversion, and e-commerce mechanics will be valuable.<br> Strong Advantages Premium or luxury product experience Architecture, construction, building materials, interiors, custom furniture, or home improvement background Experience with architect, designer, contractor, or other specifier channels Experience building a brand function from the ground up PR and media relations in architecture, design, construction, or lifestyle Showroom, trade show, or physical retail marketing New product launches in established markets Practical use of AI in marketing workflows for analysis, research, content production, and automation What Success Looks Like Build Crystalia into a stronger and more recognizable premium brand in the US architectural glass market , while creating a marketing system that produces predictable and profitable revenue growth.<br> Success means stronger qualified demand across B2B and B2C, clear attribution from first touch to revenue, smarter budget allocation, strong alignment with Sales, and a marketing organization that can scale with the business.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Sales Representative – Implantology (Maternity Cover)<p><strong>Location:</strong> Amman, Jordan<br><strong>Employment type:</strong> Full-time, six-month fixed-term contract (maternity cover)<br></p><br>Company Description<p>We are Straumann. United for global excellence in dentistry.</p><br><p>Our story began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. From our origins as a family-owned institute, Straumann has grown into a publicly listed global group comprising several international companies.</p><br><p>The Straumann Group develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for replacement, restorative, orthodontic, and preventive dentistry.</p><br>Our Culture<p>People and culture are among the Straumann Group’s greatest assets and are key to our high performance and sustainable success. At the heart of our culture is a player-learner mindset, which inspires every employee to take ownership, remain curious, collaborate, and continually grow.</p><br>About the Role<p>Straumann is the market leader in dental implants, and we are looking for a driven Sales Representative to join our successful Implants Sales Team in Amman on a six-month fixed-term maternity-cover contract.</p><br><p>The Sales Representative will be responsible for developing existing customer relationships, acquiring new customers, converting competitive users, and driving sales of our implant brands within the assigned territory. The role will also focus on strengthening customer loyalty, increasing product utilization, and supporting activities that contribute to practice and patient growth.</p><br><p>This is a field-based position requiring regular day-to-day travel. The successful candidate will be a proactive, results-oriented self-starter who can perform effectively with limited direct supervision.</p><br>Key Responsibilities<p>In this role, you will:</p><br><ul><li><p>Achieve sales objectives for Straumann’s implant brands within the assigned territory.</p><br></li><li><p>Establish, develop, and maintain strong business relationships with existing and prospective customers.</p><br></li><li><p>Generate new business from qualified leads and convert competitive users.</p><br></li><li><p>Engage customers through telephone calls, virtual meetings, and in-person visits.</p><br></li><li><p>Deliver compelling sales presentations that communicate product benefits, value propositions, and competitive advantages.</p><br></li><li><p>Prepare and communicate clear, effective proposals and quotations to existing and prospective customers.</p><br></li><li><p>Closely support new customers through at least their first three cases before transitioning them to the regular follow-up process.</p><br></li><li><p>Build and maintain strong relationships with key accounts, high-potential customers, and key opinion leaders.</p><br></li><li><p>Train clinic teams and encourage them to communicate the benefits of Straumann solutions to patients, where appropriate.</p><br></li><li><p>Support practice- and patient-growth initiatives, including open-house events, patient seminars, study clubs, study circles, and other training and education activities.</p><br></li><li><p>Act as a trusted business partner to dental professionals and clinic teams.</p><br></li><li><p>Analyze the potential of the assigned territory, identify commercial opportunities, and develop an effective personal sales strategy.</p><br></li><li><p>Allocate time and resources efficiently to accelerate business growth and maximize return on time invested.</p><br></li><li><p>Maintain accurate account and opportunity information through the required sales-funnel reports, dashboards, and internal systems.</p><br></li><li><p>Use Domo, Portal reports, and other available tools to follow up on cases, customers, and business performance.</p><br></li><li><p>Meet weekly, monthly, quarterly, and annual sales targets and performance metrics.</p><br></li><li><p>Develop account and growth plans for core customers and priority prospects, with the aim of creating strong reference customers and local “lighthouse” accounts.</p><br></li><li><p>Participate in trade shows, conferences, and industry events as required.</p><br></li><li><p>Stay informed about product applications, technical services, market conditions, competitor activity, and promotional trends.</p><br></li><li><p>Provide timely feedback on customer needs, market opportunities, competitor activity, service issues, and patient behavior.</p><br></li><li><p>Attend and contribute to team and company meetings.</p><br></li><li><p>Complete all mandatory company training and undertake the self-learning required for the role.</p><br></li><li><p>Continually develop your knowledge of implant dentistry, relevant dental-market trends, and company processes.</p><br></li><li><p>Understand and communicate Straumann’s vision and mission.</p><br></li><li><p>Perform other reasonable duties that may be assigned during the contract period.</p><br></li></ul>What You Bring<ul><li><p>A proactive, sales-driven approach and strong hunter mentality.</p><br></li><li><p>A customer-centric mindset and enthusiasm for delivering excellent service and support.</p><br></li><li><p>The ability to build mutually beneficial relationships based on trust and respect.</p><br></li><li><p>A results-driven, entrepreneurial, and can-do attitude.</p><br></li><li><p>Excellent interpersonal, presentation, negotiation, and written communication skills.</p><br></li><li><p>A collaborative, motivational, and personable working style.</p><br></li><li><p>The ability to work independently while contributing effectively as part of a team.</p><br></li><li><p>Willingness and ability to travel regularly for business across Amman and the assigned territory.</p><br></li></ul>Qualifications and Experience<ul><li><p>A minimum of two years’ experience in sales, business development, or account management.</p><br></li><li><p>A strong record of achieving sales or account-growth targets.</p><br></li><li><p>Experience in the dental, medical-device, pharmaceutical, or healthcare sector is an advantage.</p><br></li><li><p>A dental or medical educational background is an advantage.</p><br></li><li><p>Strong presentation and customer-engagement skills.</p><br></li><li><p>Fluency in Arabic and a strong command of written and spoken English.</p><br></li><li><p>Ability to analyze data, monitor performance, and prepare reports against management-defined metrics.</p><br></li><li><p>Ability to read and interpret training materials, safety requirements, and procedural documents.</p><br></li><li><p>Sound judgment and the ability to follow written, verbal, and diagram-based instructions.</p><br></li><li><p>Ability to assess customer needs and guide customers toward the most appropriate product, solution, or service.</p><br></li><li><p>A valid driving licence and the ability to travel regularly within the assigned territory.</p><br></li></ul><br> </div>
<p><b>JOB SUMMARY</b> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
<p>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement. Responsibilities Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: Plans and manages all contractual aspects of a procurement project; Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. Maintains effective relations with contractors and service providers. Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. Develops a quality assurance plan to provide a systematic method to evaluate services and products. Participates in the development of contract risk assessments and risk management plans, including mitigating measures; Develops contract compliance checklists and implementation plans. Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; Maintains electronic and hardcopy files and records to ensure proper accountability; Implements work program; Performs other related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Education High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted. Job - Specific Qualification Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). Work Experience At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p>
<h4>Business Unit Overview</h4>
<p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p>
<h4>How you’ll contribute</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market-leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li>
<li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li>
<li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas/solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>What you’ll bring</h4>
<p>Applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility towards others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience with following strict processes and requirements.</li>
<li>Experience with quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
<li>One year of experience in KYC, AML, or compliance roles is preferred.</li>
<li>Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or Industrial Engineering.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p>
<h4>Business Unit Overview</h4>
<p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p>
<h4>How you’ll contribute</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market-leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li>
<li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li>
<li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas/solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>What you’ll bring</h4>
<p>Applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility towards others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience with following strict processes and requirements.</li>
<li>Experience with quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
<li>One year of experience in KYC, AML, or compliance roles is preferred.</li>
<li>Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or Industrial Engineering.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Job description</h4>
<p>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business. As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across Procure-To-Pay (PTP), Order-To-Cash (OTC), and Record-To-Report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li><strong>Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li><strong>Success as defined by you:</strong> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li><strong>Transformative leadership:</strong> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li><strong>Diverse and inclusive culture:</strong> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
<p><h4>Job description</h4>
<p>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business. As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across Procure-To-Pay (PTP), Order-To-Cash (OTC), and Record-To-Report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li><strong>Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li><strong>Success as defined by you:</strong> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li><strong>Transformative leadership:</strong> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li><strong>Diverse and inclusive culture:</strong> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>