Data Entry Jobs in Jordan
2112 Jobs Found
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<p>Senior Accountant Open Confidential - A leading Local Development & Investment Company Jordan A leading Local Development & Investment Company is looking for Senior Accountant reports to the company Finance Manager. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Senior Accountant Local Development - Jordan) EMAIL_ADDRESS-impact.jo</p><p>Job Purpose</p><p>The Senior Accountant is responsible for managing and reviewing day-to-day accounting activities, ensuring the accuracy and completeness of financial records and reports, and maintaining compliance with approved financial policies, applicable accounting standards, and Jordanian tax and regulatory requirements. The role supports month-end and year-end closing, budgeting, audit activities, internal-control improvement, and the technical supervision of the accounting team to safeguard company assets and provide reliable financial information for management decision-making.</p><p>Key Duties and Responsibilities</p><ul><li>Supervise the preparation and review of journal, payment, and receipt vouchers, ensuring complete supporting documentation and timely posting.</li><li>Review daily accounting entries and the general ledger, ensuring accurate account classification, cost-center allocation, and project/activity coding.</li><li>Prepare and review bank reconciliations, account reconciliations, receivables, payables, and suspense-account reconciliations on a monthly basis.</li><li>Supervise payroll, employee entitlements, deductions, accruals, and end-of-service settlements.</li><li>Maintain and reconcile the fixed-asset register, including additions, disposals, depreciation, and periodic physical verification.</li><li>Perform monthly, quarterly, and annual financial closing procedures and prepare trial balances, financial statements, and management reports within agreed deadlines.</li><li>Contribute to the annual budget and financial forecasts, monitor variances, analyze causes, and submit appropriate recommendations.</li><li>Prepare analytical reports on revenue, expenditure, cash flow, receivables, payables, and projects for the Finance Department and senior management.</li><li>Ensure compliance with approved financial policies, the accounting system, applicable International Financial Reporting Standards, and company procedures.</li><li>Support compliance with Jordanian income and sales tax, withholding tax, social security, and other relevant statutory and regulatory requirements.</li><li>Coordinate with internal and external auditors, provide schedules and supporting documents, and ensure timely resolution of audit findings.</li><li>Review payment, collection, approval, and segregation-of-duties controls and recommend improvements to reduce errors, fraud, and operational risk.</li><li>Provide technical supervision to accountants, allocate assignments, review work quality, and deliver coaching and training.</li><li>Participate in the development of accounting and financial systems, the chart of accounts, forms, procedures, and effective use of ERP systems.</li><li>Maintain the confidentiality, security, retention, and proper filing of financial records and supporting documents.</li><li>Perform any other related duties assigned within the scope of the position and approved authority limits.</li></ul><p>Key Working Relationships</p><ul><li>Internal: Finance Manager, Head of Accounting, operational departments, Human Resources, Procurement, Projects, and senior management.</li><li>External: External auditors, banks, Income and Sales Tax Department, Social Security Corporation, suppliers, customers, and relevant regulators.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor s degree in Accounting, Finance, or a related field, preferably with a grade of Good or above.</li><li>A master s degree or professional certification such as CMA, CPA, JCPA, or equivalent is preferred.</li><li>Five to eight years of relevant accounting, finance, and control experience, including at least two years at senior[1]accountant or supervisory level.</li><li>Demonstrated experience in financial closing, reconciliations, financial reporting, taxation, audit support, and internal controls.</li><li>Experience in development, investment, project-based, or diversified organizations is preferred.</li></ul><p>Required Knowledge and Skills</p><ul><li>Strong knowledge of accounting principles, procedures, and International Financial Reporting Standards.</li><li>Practical knowledge of Jordanian tax legislation, particularly income and sales tax and withholding requirements.</li><li>Advanced ability to prepare and analyze financial reports, budgets, variances, and cash-flow information.</li><li>Proficiency in ERP/accounting systems and advanced Microsoft Excel skills.</li><li>High attention to detail, organization, prioritization, and deadline management.</li><li>Effective supervisory, leadership, communication, and teamwork skills.</li><li>Strong analytical, problem-solving, and decision-making capabilities with high integrity and confidentiality.</li><li>Fluent Arabic and good written and spoken English.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Timely completion of monthly closing, financial statements, and management reports.</li><li>Accuracy of entries, reconciliations, and reports, including the level of errors and correcting entries.</li><li>Percentage of bank, receivable, payable, and suspense-account reconciliations completed on time.</li><li>Reduction in the value and ageing of unreconciled balances and overdue receivables.</li><li>Compliance with approved financial policies and statutory, tax, and regulatory requirements.</li><li>Number of recurring audit findings and the speed of corrective-action closure.</li><li>Accuracy of budget and forecast data and quality of variance analysis.</li><li>Measurable improvements in accounting-process efficiency and service quality to internal departments.</li></ul><p>Authority and Accountability</p><ul><li>Review and approve accounting transactions within delegated authority before escalation to the immediate supervisor.</li><li>Request corrections and supporting documentation before posting or payment.</li><li>Escalate material risks, exceptions, and non-compliance promptly to the Head of Accounting or Finance Manager.</li><li>Maintain direct accountability for the accuracy of assigned records and reports and for preserving financial</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Accounting, Finance, or a related field, preferably with a grade of Good or above.</li><li>A master s degree or professional certification such as CMA, CPA, JCPA, or equivalent is preferred.</li><li>Five to eight years of relevant accounting, finance, and control experience, including at least two years at senior[1]accountant or supervisory level.</li><li>Demonstrated experience in financial closing, reconciliations, financial reporting, taxation, audit support, and internal controls.</li><li>Experience in development, investment, project-based, or diversified organizations is preferred.</li><li>Strong knowledge of accounting principles, procedures, and International Financial Reporting Standards.</li><li>Practical knowledge of Jordanian tax legislation, particularly income and sales tax and withholding requirements.</li><li>Advanced ability to prepare and analyze financial reports, budgets, variances, and cash-flow information.</li><li>Proficiency in ERP/accounting systems and advanced Microsoft Excel skills.</li><li>High attention to detail, organization, prioritization, and deadline management.</li><li>Effective supervisory, leadership, communication, and teamwork skills.</li><li>Strong analytical, problem-solving, and decision-making capabilities with high integrity and confidentiality.</li><li>Fluent Arabic and good written and spoken English.</li></ul>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a Senior Frontend Developer with 5–7 years of experience building scalable, high-performance, and accessible web applications within enterprise digital platforms. This role is frontend-focused and requires deep expertise in modern JavaScript frameworks, component-driven architecture, responsive UI development, and enterprise CMS integration — particularly Adobe Experience Manager (AEM).</p>
<p>The ideal candidate combines strong technical execution with ownership, mentoring capabilities, and the ability to collaborate across multidisciplinary teams including design, backend, QA, DevOps, and content teams. Experience delivering large-scale, content-rich websites and design system-driven frontend architectures is essential.</p>
<h4>Role responsibilities</h4>
<p><strong>Frontend architecture & development</strong><br>
Lead the development of scalable, maintainable, and high-performance frontend applications using HTML5, CSS3, JavaScript (ES6+), and modern frontend frameworks. Define and implement frontend architecture, reusable component strategies, and coding standards. Build modular, reusable UI components aligned with enterprise design systems and scalable frontend patterns.</p>
<p><strong>Framework & application development</strong><br>
Develop advanced frontend solutions using React (preferred), Next.js, or Vue.js. Architect and manage frontend state, routing, rendering strategies, and component composition. Optimize frontend applications for scalability, maintainability, and long-term extensibility.</p>
<p><strong>CMS & AEM integration</strong><br>
Lead frontend integration efforts within Adobe Experience Manager (AEM) or comparable enterprise CMS platforms. Work extensively with:</p>
<ul>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>SPA editor</li>
<li>Component dialogs</li>
</ul>
<p>Ensure frontend solutions are author-friendly and aligned with CMS content authoring workflows. Collaborate with backend/AEM developers to establish clean component contracts and integration standards.</p>
<p><strong>Design system implementation</strong><br>
Translate Figma and design system specifications into scalable frontend implementations. Drive consistency in UI implementation, typography, spacing, accessibility, and interaction behavior. Contribute to or maintain enterprise component libraries and shared UI frameworks.</p>
<p><strong>Performance optimization</strong><br>
Lead frontend performance initiatives focused on:</p>
<ul>
<li>Core Web Vitals</li>
<li>Lazy loading</li>
<li>Code splitting</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Rendering performance</li>
</ul>
<p>Monitor and improve application performance across devices and browsers.</p>
<p><strong>Accessibility & quality</strong><br>
Ensure applications meet WCAG 2.1 AA accessibility standards. Advocate for semantic HTML, accessibility best practices, and inclusive design implementation. Conduct code reviews and enforce frontend quality standards.</p>
<p><strong>API & headless integration</strong><br>
Integrate frontend applications with RESTful and GraphQL APIs. Support headless CMS and decoupled frontend architectures where applicable. Manage asynchronous data handling, caching strategies, and error states effectively.</p>
<p><strong>Technical leadership & mentorship</strong><br>
Mentor junior and mid-level frontend developers. Participate in architectural discussions, technical planning, and sprint estimation. Promote best practices in frontend engineering, testing, accessibility, and performance.</p>
<p><strong>Collaboration</strong><br>
Work closely with product owners, UX/UI designers, QA engineers, backend developers, DevOps teams, and content authors. Participate actively in Agile/Scrum ceremonies and contribute to delivery planning.</p>
<h4>Requirements</h4>
<p>5–7 years of professional frontend development experience. Proven experience delivering enterprise-scale or content-heavy web platforms. Strong hands-on experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Experience working within Agile/Scrum delivery teams. Experience contributing to frontend architecture and technical decision-making.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Expert-level proficiency in:</p>
<ul>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>SCSS/SASS</li>
<li>Responsive and mobile-first development</li>
<li>Cross-browser compatibility</li>
<li>Progressive enhancement</li>
<li>RTL and multilingual frontend support</li>
</ul>
<p><strong>Modern frontend frameworks</strong><br>
Advanced hands-on experience with:</p>
<ul>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>Component-driven architecture</li>
<li>React hooks and lifecycle</li>
<li>TypeScript</li>
<li>State management solutions (Redux, Context API, Zustand, etc.)</li>
<li>SSR/SSG concepts</li>
</ul>
<p><strong>AEM & CMS expertise</strong><br>
Strong practical experience integrating frontend solutions within AEM environments. Experience with:</p>
<ul>
<li>AEM SPA editor</li>
<li>AEM as a Cloud Service</li>
<li>Clientlibs optimization</li>
<li>Editable templates</li>
<li>Content authoring workflows</li>
</ul>
<p>Understanding of enterprise CMS constraints and scalable authorable component strategies.</p>
<p><strong>Design systems & UI engineering</strong><br>
Experience building and maintaining scalable design systems and component libraries. Strong ability to convert Figma designs into production-ready interfaces with high visual accuracy. Familiarity with Tailwind CSS or utility-first styling approaches is a plus. Strong understanding of frontend animations and interaction design.</p>
<p><strong>Tooling & workflow</strong><br>
Strong proficiency with:</p>
<ul>
<li>Git workflows</li>
<li>npm/Yarn</li>
<li>Webpack/Vite</li>
<li>Browser developer tools</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>JIRA</li>
<li>CI/CD pipelines</li>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
</ul>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong expertise in:</p>
<ul>
<li>Core Web Vitals optimization</li>
<li>Frontend performance auditing</li>
<li>WCAG 2.1 AA compliance</li>
<li>Technical SEO fundamentals</li>
<li>Semantic HTML and metadata optimization</li>
</ul>
<p><strong>Testing & quality assurance</strong><br>
Experience with:</p>
<ul>
<li>Jest</li>
<li>React Testing Library</li>
<li>Cypress or Playwright</li>
<li>Understanding of unit, integration, and E2E testing strategies</li>
</ul>
<h4>Nice to have</h4>
<p>Experience with headless CMS architectures and GraphQL APIs. Experience with:</p>
<ul>
<li>Contentful</li>
<li>Sitecore</li>
<li>Storyblok</li>
<li>Optimizely</li>
</ul>
<p>Familiarity with Adobe Analytics, Adobe Target, or Tealium. Experience supporting multilingual and Arabic/RTL websites. Exposure to microfrontend architecture is a plus.</p>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Strong communication and stakeholder management skills</li>
<li>Ability to manage priorities and deliver high-quality work under deadlines</li>
<li>Strong attention to detail and commitment to frontend excellence</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a Senior Frontend Developer with 5–7 years of experience building scalable, high-performance, and accessible web applications within enterprise digital platforms. This role is frontend-focused and requires deep expertise in modern JavaScript frameworks, component-driven architecture, responsive UI development, and enterprise CMS integration — particularly Adobe Experience Manager (AEM).</p>
<p>The ideal candidate combines strong technical execution with ownership, mentoring capabilities, and the ability to collaborate across multidisciplinary teams including design, backend, QA, DevOps, and content teams. Experience delivering large-scale, content-rich websites and design system-driven frontend architectures is essential.</p>
<h4>Role responsibilities</h4>
<p><strong>Frontend architecture & development</strong><br>
Lead the development of scalable, maintainable, and high-performance frontend applications using HTML5, CSS3, JavaScript (ES6+), and modern frontend frameworks. Define and implement frontend architecture, reusable component strategies, and coding standards. Build modular, reusable UI components aligned with enterprise design systems and scalable frontend patterns.</p>
<p><strong>Framework & application development</strong><br>
Develop advanced frontend solutions using React (preferred), Next.js, or Vue.js. Architect and manage frontend state, routing, rendering strategies, and component composition. Optimize frontend applications for scalability, maintainability, and long-term extensibility.</p>
<p><strong>CMS & AEM integration</strong><br>
Lead frontend integration efforts within Adobe Experience Manager (AEM) or comparable enterprise CMS platforms. Work extensively with:</p>
<ul>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>SPA editor</li>
<li>Component dialogs</li>
</ul>
<p>Ensure frontend solutions are author-friendly and aligned with CMS content authoring workflows. Collaborate with backend/AEM developers to establish clean component contracts and integration standards.</p>
<p><strong>Design system implementation</strong><br>
Translate Figma and design system specifications into scalable frontend implementations. Drive consistency in UI implementation, typography, spacing, accessibility, and interaction behavior. Contribute to or maintain enterprise component libraries and shared UI frameworks.</p>
<p><strong>Performance optimization</strong><br>
Lead frontend performance initiatives focused on:</p>
<ul>
<li>Core Web Vitals</li>
<li>Lazy loading</li>
<li>Code splitting</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Rendering performance</li>
</ul>
<p>Monitor and improve application performance across devices and browsers.</p>
<p><strong>Accessibility & quality</strong><br>
Ensure applications meet WCAG 2.1 AA accessibility standards. Advocate for semantic HTML, accessibility best practices, and inclusive design implementation. Conduct code reviews and enforce frontend quality standards.</p>
<p><strong>API & headless integration</strong><br>
Integrate frontend applications with RESTful and GraphQL APIs. Support headless CMS and decoupled frontend architectures where applicable. Manage asynchronous data handling, caching strategies, and error states effectively.</p>
<p><strong>Technical leadership & mentorship</strong><br>
Mentor junior and mid-level frontend developers. Participate in architectural discussions, technical planning, and sprint estimation. Promote best practices in frontend engineering, testing, accessibility, and performance.</p>
<p><strong>Collaboration</strong><br>
Work closely with product owners, UX/UI designers, QA engineers, backend developers, DevOps teams, and content authors. Participate actively in Agile/Scrum ceremonies and contribute to delivery planning.</p>
<h4>Requirements</h4>
<p>5–7 years of professional frontend development experience. Proven experience delivering enterprise-scale or content-heavy web platforms. Strong hands-on experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Experience working within Agile/Scrum delivery teams. Experience contributing to frontend architecture and technical decision-making.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Expert-level proficiency in:</p>
<ul>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>SCSS/SASS</li>
<li>Responsive and mobile-first development</li>
<li>Cross-browser compatibility</li>
<li>Progressive enhancement</li>
<li>RTL and multilingual frontend support</li>
</ul>
<p><strong>Modern frontend frameworks</strong><br>
Advanced hands-on experience with:</p>
<ul>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>Component-driven architecture</li>
<li>React hooks and lifecycle</li>
<li>TypeScript</li>
<li>State management solutions (Redux, Context API, Zustand, etc.)</li>
<li>SSR/SSG concepts</li>
</ul>
<p><strong>AEM & CMS expertise</strong><br>
Strong practical experience integrating frontend solutions within AEM environments. Experience with:</p>
<ul>
<li>AEM SPA editor</li>
<li>AEM as a Cloud Service</li>
<li>Clientlibs optimization</li>
<li>Editable templates</li>
<li>Content authoring workflows</li>
</ul>
<p>Understanding of enterprise CMS constraints and scalable authorable component strategies.</p>
<p><strong>Design systems & UI engineering</strong><br>
Experience building and maintaining scalable design systems and component libraries. Strong ability to convert Figma designs into production-ready interfaces with high visual accuracy. Familiarity with Tailwind CSS or utility-first styling approaches is a plus. Strong understanding of frontend animations and interaction design.</p>
<p><strong>Tooling & workflow</strong><br>
Strong proficiency with:</p>
<ul>
<li>Git workflows</li>
<li>npm/Yarn</li>
<li>Webpack/Vite</li>
<li>Browser developer tools</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>JIRA</li>
<li>CI/CD pipelines</li>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
</ul>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong expertise in:</p>
<ul>
<li>Core Web Vitals optimization</li>
<li>Frontend performance auditing</li>
<li>WCAG 2.1 AA compliance</li>
<li>Technical SEO fundamentals</li>
<li>Semantic HTML and metadata optimization</li>
</ul>
<p><strong>Testing & quality assurance</strong><br>
Experience with:</p>
<ul>
<li>Jest</li>
<li>React Testing Library</li>
<li>Cypress or Playwright</li>
<li>Understanding of unit, integration, and E2E testing strategies</li>
</ul>
<h4>Nice to have</h4>
<p>Experience with headless CMS architectures and GraphQL APIs. Experience with:</p>
<ul>
<li>Contentful</li>
<li>Sitecore</li>
<li>Storyblok</li>
<li>Optimizely</li>
</ul>
<p>Familiarity with Adobe Analytics, Adobe Target, or Tealium. Experience supporting multilingual and Arabic/RTL websites. Exposure to microfrontend architecture is a plus.</p>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Strong communication and stakeholder management skills</li>
<li>Ability to manage priorities and deliver high-quality work under deadlines</li>
<li>Strong attention to detail and commitment to frontend excellence</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale.<br> As our platform grows, so does the complexity of the problems we solve.<br> Great product ideas are easy.<br> Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.<br> That's where this role comes in.<br> As a Product Owner, you'll sit at the center of product delivery.<br> You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.<br> Your impact won't be measured by how many Jira tickets you create.<br> It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.<br> You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.<br> If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.<br> What You'll DoCreate clarity where others see complexity You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.<br> Own squad readiness You'll make sure backlog items are ready before they enter development.<br> Engineers shouldn't be discovering major requirements halfway through a sprint.<br> You'll ensure the team has the context, detail, and alignment needed to deliver predictably.<br> Help the team build the right things You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.<br> Drive productive collaboration You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.<br> Challenge unclear thinking When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions.<br> Respectfully, but confidently.<br> Reduce delivery friction You'll identify risks, dependencies, and gaps before they become problems.<br> Your goal is to help the team spend less time clarifying work and more time delivering value.<br> Protect quality and customer experience You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.<br> Support successful launches You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.<br> Who You AreYou bring structure without creating bureaucracy You love organization, but you know process should help teams move faster, not slow them down.<br> You care about outcomes, not ticket completion Closing a story isn't success.<br> Solving a customer problem is.<br> You ask great questions You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.<br> You communicate clearly You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.<br> You thrive in cross-functional environments You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.<br> You have strong product delivery experience You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.<br> You're comfortable with technical concepts You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.<br> You're comfortable with ambiguity You won't always receive perfect requirements or complete information.<br> You're able to create clarity and move things forward without waiting for every answer.<br> You'll likely stand out if you have experience with: B2B SaaS products Customer Experience (CX) platforms Social listening or customer engagement tools CRM, CDP, analytics, or workflow products AI-powered products and automation Arabic-first or MENA-focused products Product analytics and adoption metrics What Success Looks Like Within your first few months: Backlog items enter development with significantly fewer unanswered questions.<br> Sprint planning becomes more predictable because work is properly prepared and understood.<br> Engineers spend less time seeking clarification and more time building.<br> Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.<br> Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.<br> Product releases are smoother because internal teams are prepared and aligned.<br> Most importantly, customers receive better products because the team consistently understands the problem before building the solution.<br> What The Hiring Process Will Look Like 1.<br> Intro call with TA 2.<br> Interview with HM 3.<br> Case Study 4.<br> Presentation Interview 5.<br> Culture fit / Offer At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement.<br> We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.<br> If that sounds like the environment where you do your best work, we'd love to meet you.<br></span> </div>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for maintaining situational awareness of airfield activities and overall responsibility for AMOPS section while on duty to provide a safe, efficient, and effective airfield environment for aircraft operations. The designee performs airfield inspections and checks for safety and compliance with planning and design criteria. Plans, organizes, and directs airfield activities to include airfield construction/repairs, airfield driving program, ice/snow removal operations, bird/wildlife control, etc. Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as flight information publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status, and weather information. Process domestic and international flight plans. Coordinates with base agencies to meet aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<p>Graduate of an approved DoD/Airfield Managers course or equivalent and aviation related experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.</p>
<p>Four (4) years of experience to include the following:</p>
<ul>
<li>Duties including supervision and coordination between air-traffic control and maintenance personnel, dispatching, implementing and enforcing airfield safety procedures;</li>
<li>Monitoring and maintaining flight records;</li>
<li>Applying knowledge of weather information, flight plan processing, flight following procedures, tracking aircraft movements, managing wildlife on and around airfield grounds, and implementing bird aircraft strike hazard procedures;</li>
<li>Coordinating airfield maintenance and construction projects;</li>
<li>Coordinating hazardous cargo and live fire devices, responding to aircraft emergencies, and conducting airfield inspections in accordance with AFMAN 13-204v2.</li>
</ul>
<p>Requirements IAW AFMAN 13-204v1 Chapter 7 and AFMAN 13-24v2 Chapter 2.</p>
<p>Must have or be able to obtain/maintain a US Government Secret Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p>
<p>Must be able to pass a CENTCOM MOD 18 Medical Exam.</p>
<h4>Compensation details:</h4>
<p>$110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting:</h4>
<p>04/30/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/01/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/01/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders.</p>
<p>This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information.</p>
<p>The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain/maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting:</h4>
<p>06/01/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at Labor Laws Posters.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application.</p>
<p>The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft, the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience; one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Field Communications Officer/Press Officer</strong></p>
<p><em>Family: Operations</em></p>
<p><em>Level: 7 IRFFG (1,408 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Field Communications Manager</em> </p>
<p><em>Functional reporting line to: Communications Advisor (CA in HQ)</em> </p>
<p><em>Duration: Fixed Term Contract until 31<sup>st</sup> October 2026</em></p>
<p><strong>Context</strong></p>
<p><strong>Amman Hub</strong></p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p>
<p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office)</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria)</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO)</li>
<li>Hosted positions from different OCs and the International Office</li>
<li>OCA MENA Regional Office</li>
</ul>
<p><strong>Objective(s) of the position:</strong></p>
<p>MSF uses public communications to support its medical humanitarian action, to bear witness to the crises it works in, to make its work known to the public, and to secure and sustain public support for its social mission, including through fundraising and recruitment efforts.</p>
<p>The purpose of the field communications officer (FCO) is to implement communications strategies and activities in direct support of MSF's medical humanitarian programs and social mission. The focus of FCO activities is on content production and dissemination, on media management and monitoring, and on contributing to communications strategies and tactics.</p>
<p><strong>Scope of responsibilities:</strong></p>
<p><strong>Content dissemination and engagement:</strong></p>
<ul>
<li>Support the production of communications tools for media usage.</li>
<li>The FCO disseminates MSF content in the country, proactively pitches to media and uses existing MSF digital channels in the country and/or region as defined by the communications strategy.</li>
</ul>
<p><strong>Media management:</strong></p>
<ul>
<li>Maintain regular relations with a wide array of media contacts across traditional and digital media outlets, including journalists, bloggers, photographers, producers, cameramen, and influencers, as relevant. This responsibility may be shared with other communications team members in the country.</li>
<li>Proactively pitch media and manages incoming media requests</li>
<li>Help organize events such as press briefings or press conferences and help organize and accompany media visits to MSF projects.</li>
<li>Developing MSF’s media contact logbook, relationships with local and regional media and journalists, identifies new opportunities for media pitching.</li>
<li>Train and identifies new spokespeople in Gaza and the West Bank, for media interviews.</li>
</ul>
<p > </p>
<p><strong>Produces content and oversees production of communications tools including for local digital channels:</strong></p>
<ul>
<li>Identifies appropriate communications tools for target audiences, collects material, and produces tools or adapts them to target audiences.</li>
<li>Develops an understanding of the operational information used in MSF public communications (such as mortality, morbidity, of patients vs # of consultations, etc) and its relevance to the crisis.</li>
<li>Follows MSF communications ethical guidelines in all materials directly collected and produced, such as on consent, on DEI (diversity, equity, and inclusion), and other relevant communications standards or guidelines.</li>
</ul>
<p><br>
<strong>Carries out digital and media monitoring:</strong></p>
<ul>
<li>Monitors relevant media and digital channels, to highlight significant trends, news, or reports relevant to MSF or the contextual environment to the Head(s) of Mission, Field Communications staff, humanitarian affairs staff and/or other operational staff (as relevant)</li>
<li>Collects preliminary insights into public narratives on issues of relevance to MSF.</li>
<li>Generates and updates reports on the local media and digital landscape, with support from other communications teams if needed (digital teams or other).</li>
<li>When needed manage digital media dashboards for real-time monitoring on issues of operational and reputational relevance.</li>
</ul>
<p> </p>
<p><strong>Contributes to communications strategy and tactics:</strong></p>
<ul>
<li>Reports on the tangible outcomes of communications initiatives, like the extent of coverage and audience response, and suggests improvements.</li>
<li>Identifies opportunities to raise the visibility of underreported crises that MSF is seeing in the country.</li>
<li>Provides initial insights on the feasibility of communications tactics, such as related to media window, social media penetration, audiences’ reception, etc.</li>
<li>Offers advice on engaging with media and digital channels during crises.</li>
</ul>
<p > </p>
<p><strong>Internal stakeholder engagement</strong></p>
<ul>
<li>Helps to promote MSF communications principles, practices, and material towards MSF staff in the country.</li>
<li>Helps respond to incoming requests from the MSF communications network.</li>
<li>Liaises with MSF communications network for technical support, if needed, such as for AV editing, digital engagement, and monitoring.</li>
</ul>
<p><strong>Reporting</strong></p>
<ul>
<li>Participates in communication data-collection and reporting to inform MSF teams of upcoming communications and past results.</li>
<li>Helps track/record all public communications initiatives carried out for institutional memory.</li>
</ul>
<p > </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Essential: University degree in a relevant field such as journalism, communication Development, Political science or International Relations.</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Essential: Previous working experience of at least 2 years in communications, journalism or public relations.</li>
<li>Desirable: Experience in NGO or international organizations specializing in humanitarian action, health or development. </li>
<li>Essential : Analytical capacity in media.</li>
</ul>
<p > </p>
<p><strong>Competencies:</strong></p>
<ul>
<li>Acts towards the fulfilment of MSF’s social mission</li>
<li>Demonstrates an integrating attitude</li>
<li>Facilitates and helps to bring about changes in others</li>
<li>Understands other people’s stress</li>
<li>Identify complex relationships</li>
<li>Plans actions geared towards achieving objectives</li>
<li>Works towards objectives, preserving established standards</li>
<li>Follows up, plans activities and sets priorities</li>
<li>Shares information and coordinates with team and/or others</li>
<li>Gives feedback and sets limits</li>
<li>Develops and diversifies networks</li>
</ul>
<p > </p>
<p><strong>Knowledge:</strong></p>
<ul>
<li>Media management</li>
<li>Active network of local/national journalists</li>
<li>Media and digital monitoring, disinformation</li>
<li>Production of communication tools</li>
<li>Written communication skills</li>
<li>Desirable: AV producing skills are an asset (photo & video editing)</li>
</ul>
<p> </p>
<p><strong>Languages</strong></p>
<ul>
<li>Essential: Proficiency minimum B2 in English </li>
<li>Essential: Native or near native proficiency in Arabic </li>
<li>Desirable: Other languages</li>
</ul>
<p> </p>
<p><strong>Other</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p>
<p> </p>
<p > </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Saturday 4<sup>th</sup> July</strong><strong> 2026 </strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/field-communications-officerpress-officer"><strong>https://msfamman.recruitee.com/o/field-communications-officerpress-officer</strong></a></p>
<p> </p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p> </p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Supply Chain Officer</strong> at the <strong>Logistics Unit in Amman Regional Logistics Support Centre.</strong></p>
<ul>
<li>Supply Chain Officer 1 ensures that requests are handled efficiently and effectively to meet the needs of the Logistics Support Center. S/he makes information about potential or firm orders available to other logistics staff and those requesting services. S/he ensures that sourcing of goods is done to meet demand in the most efficient way.</li>
<li>Geographical remit: NAME Region and or any assigned geographic area or specific group of products.</li>
<li>Oversees order management for the downstream delegations. S/he ensures that all customers’ needs are understood, met delivered and well communicated.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, mainly interacts within the LSC’s Purchase, Warehouse, Transport and Fleet units </li>
<li>Channels all relevant information related to orders to all concerned</li>
<li>Ensures JDE Orders Follow up table has accurate information and acts with other units to maintain the accuracy</li>
<li>Reports to the Head of customer service/ Supply chain coordinator any occurred problems, claims and unusual requests concerning open orders without delay.</li>
</ul>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Be aware of the Delegation’s objectives and activities</li>
<li>Understand the three components of the Red Cross/Red Crescent Movement</li>
<li>Apply the security rules at all times</li>
<li>Respect and observe the staff regulations of the ICRC in Jordan</li>
<li>The employee may be asked to perform other duties not covered in this Job Description as well as to provide support to other departments when and if necessary.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>Supply Chain Officer (SCO) / Order management</u></strong></p>
<p>The Supply Chain Officer processes and fulfils supply requests and orders in accordance with ICRC's logistical and financial procedures and pre-established fulfilment guidelines. The SCO works closely with customers and is responsible for ensuring all requests are handled without delays and that priorities are respected. The role focuses on delivering goods in the most efficient and effective way through order analysis and consolidation.</p>
<ol>
<li><strong>Analyze and Process Requests in a Timely Manner</strong></li>
</ol>
<p ><strong>The SCO reviews the pending Sales Requests (SRs) in the "Log Review and Submit for Approval" page at least twice a day, verifying the following:</strong></p>
<ul>
<li><strong>Header information:</strong> Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID</li>
<li><strong>Line defaults:</strong> Requested Date (realistic delivery date), Schedule Pick Date, Cost Center, Objective</li>
<li><strong>Line items:</strong> Item Code, Quantity, Unit and Extended Price, Line Attachment, Cost Center</li>
</ul>
<p ><strong>The SCO communicates any changes made to the SR by email to the requester, then submits the reviewed SR for approval once all changes have been saved and communicated.</strong></p>
<ol>
<li value="2"><strong>Monitor Sales Requests and Follow Up</strong></li>
</ol>
<p><strong>The SCO monitors the status of all SRs, including:</strong></p>
<ul>
<li>Checking rejected SRs and contacting the requester to understand the reason and assist with resubmission if needed</li>
<li>Following up on SRs pending approval (status 515) to ensure they are approved within two business days</li>
<li>Resubmitting SRs when the original approver is absent, redirecting to the acting approver</li>
</ul>
<ol>
<li value="3"><strong>Select the Appropriate Sales Document and Release</strong></li>
</ol>
<p >The SCO reviews all approved SRs (status 516, 517) and releases them into the appropriate document type (SO, SD, SP), taking into account delivery patterns — local, upstream, direct, or warehouse-based. The SCO coordinates with the purchasing department for SP, ST, and SD documents, and with supply planners and the warehouse for SO fulfilment.</p>
<p ><strong>4. Keep the System Updated and Clean</strong></p>
<p >Regularly updates Promised Delivery Dates on sales documents based on input from purchasers or other LSC units, and promptly notifies the requester of any delays</p>
<p >Closes old or unnecessary sales document lines to keep the system clean</p>
<p ><strong>5. Record and Manage Documentation and Claims</strong></p>
<p >The SCO organizes and maintains all documentation related to orders, registers customer claims and remarks, and coordinates with the warehouse and purchasing department to identify root causes and resolve issues.</p>
<p ><strong>6. Update follow up sheets and Provide Statistics</strong></p>
<p >The SCO maintains awareness of delivery statuses and potential delays and keeps logistics dashboards and reports (JDE O2D reports, Tableau SCO dashboard, etc.) up to date. The SCO also identifies and proposes improvements to customer service policy.</p>
<p >In addition, the SCO is expected to analyze supply chain data, generate and share reports as required, and participate in ad hoc reporting meetings when requested by their line manager.</p>
<p ><strong>7. Promote Good Planning and Forecasting</strong></p>
<p >In collaboration with the Supply Chain Planner and Demand Planner, SCO helps build awareness of the importance of sound planning and forecasting practices.</p>
<p ><strong>8. Maintain Communication Flow</strong></p>
<p >The SCO ensures effective communication with:</p>
<p >Customers — keeping them informed of expected delivery dates, potential delays, stock shortages, or item discrepancies</p>
<p >Purchasers — coordinating on purchase consolidation, lead time changes, and supplier selection</p>
<p >Warehouse — discussing consolidation of deliveries with regard to space and manpower</p>
<p ><strong>9. Manage Service Requests via STM</strong></p>
<p >Responds to all messages and requests received through the AMM LOG Services STM tool within 24 hours</p>
<p >Closes tickets upon task or request completion</p>
<p ><strong>10. Fleet Orders Coordination</strong></p>
<p >For vehicle and spare parts orders, the SCO coordinates closely with the RFVM on item code creation, validation, and ranking.</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<p>Certifications / Education required</p>
<ul>
<li>Technical degree in logistics, administration or equivalent</li>
<li>Good command of spoken and written English and Arabic</li>
<li>Computer literacy; good knowledge of Microsoft Office</li>
<li>Knowledge of enterprise resource planning systems is an asset (JDE, SAP, etc.)</li>
</ul>
<p>Professional Experience required</p>
<ul>
<li>2-3 years previous experience in administration or within a supply chain or logistics department</li>
<li>Good knowledge of the supply chain.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 2<sup>nd</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 2<sup>nd</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The contract will be on a fixed-term contract for (one year- Extendable if needed), with a three-month probationary period.</li>
<li>The salary range is between 1,132 – 1,360 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. In the MENA region (Syria, Lebanon, Jordan, Iraq, Libya, and Yemen) IRC responds to displaced people s acute and longer-term needs with integrated programs that improve health and safety, prioritize children s education, foster economic wellbeing, and empower communities to regain control over their lives. The IRC's MENA Early Childhood Development Portfolio The IRC's MENA Early Childhood Development (ECD) portfolio builds on over seven years of programming, starting with the Ahlan Simsim and Play to Learn initiatives, launched in 2018. These initiatives reached millions of children and caregivers with ECD services, generated a library of high-quality ECD content, and established a resource bank of proven program models. Partnerships with Ministries of Education, Health, and Social Development produced co-designed programs that are now embedded within government services across the region. The portfolio today spans multiple grants and donors across the MENA region, with an overarching aim of supporting the youngest children and their caregivers particularly those affected by crisis and conflict with high-quality, scalable, and sustainable interventions. Interventions target children directly and through their caregivers and communities. The portfolio also strengthens the capacity of the ECD workforce including teachers, multi-sector facilitators, and health workers advances national systems and policy through advocacy efforts, and delivers innovative digital technology solutions. The IRC works alongside key public and private stakeholders across health, protection, education, and economic recovery and development to co-design and expand partner-led interventions. For more information on the IRC's ECD work in the region, visit: https://www.rescue.org/ahlansimsim . The MENA regional ECD team manages core regional grants, supports country programs on country-specific awards, and actively contributes to business development efforts to expand programming reach, deepen impact, and mobilize resources from a growing base of public and private donors. The team also supports country programs in program quality and fidelity, content development, research and monitoring, policy, advocacy and communications, project and financial management, and digital technology solutions. THE ROLE Reporting to the Deputy Project Director for Content and Delivery, the Early Childhood Development (ECD) Technical Lead provides technical leadership and day-to-day management of Arabic ECD content and program development across the IRC ECD portfolio in. The role ensures that high-quality, evidence-based ECD content is developed, adapted, and effectively deployed in a way that can be delivered efficiently including in-person, remote, and hybrid modalities in MENA. The ECD Technical Lead works in close collaboration with the Digital Portfolio Senior Manager and the wider digital team, ensuring that content developed for in-person and remote delivery is appropriately adapted and integrated into digital products and platforms, and that insights from digital reach and engagement inform content development and improvement. While the digital portfolio is managed separately, the ECD Technical Lead and digital team operate as one integrated unit under the Deputy Project Director, with a shared commitment to ensuring content and delivery are coherent, complementary, and collectively advancing IRC s ECD goals for children and caregivers across the region. Major Responsibilities High-Quality Content Development • Oversee the development, adaptation, and effective utilization of IRC's ECD content and materials for child-facing programs, especially for children ages 0-8; caregiver-facing programs, including parenting programs and caregiver support; and content for teachers, service providers, and supervisors, coaches, and trainers, including teacher training and ECD content integrated into healthcare, protection and economic recovery and empowerment services • Set and implement a clear strategy for the development, testing, implementation, and improvement of new content, in close collaboration with the Deputy Project Director, Technical Advisors, country team focal points, and the Director of ECD within the Education Technical Unit • Ensure content is of consistent quality and aligned across delivery routes in-person, hybrid, remote, and digital working closely with the Digital Portfolio Senior Manager to ensure that content developed for non-digital delivery is appropriately adapted and optimized for digital platforms and products • Oversee processes ensuring all ECD content is culturally and linguistically relevant, and designed to enhance children's development and learning outcomes in ways that are cost-effective and scalable • Provide input and ECD technical guidance for partners where relevant • Work with country teams to ensure content and program models are aligned with local and national standards for ECD and early learning • Lead collaboration with IRC's ECD country program team members to guide them in content adaptation, testing, development, and deployment • Work with relevant internal and external technical staff to ensure appropriate and timely guidance is provided for multi-sectoral and integrated ECD content and design • Collaborate with internal and external technical experts to finalize guidance for gender equity standards and disability inclusion across ECD program models • Provide training and ECD technical support for relevant country and regional staff and for partners • Analyze data from country content utilization and feedback to inform decision-making and report on key strategic metrics of success, in close collaboration with the MEL Lead and IRC's Technical Advisor for ECD supporting MENA Linkages with the Digital Team • Work closely with the Digital Portfolio Senior Manager to ensure strong content-to-digital connectivity, including the timely provision of ECD content and technical input needed for digital product development, updates, and improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A minimum of 8 years of experience developing ECD or education content and contributing to program design and delivery for large-scale programs focused on ECD or a related field • Deep knowledge of the ECD field, including current and past research, evidence-based program models, and content development approaches across child-facing, caregiver-facing, and service provider-facing modalities • Proven ability to provide high-quality technical assistance, guidance, and coaching to staff and partners • Familiarity with digital technology in an ECD or education context, including an understanding of how content is adapted and deployed across digital platforms and products; direct experience working alongside digital teams is an asset • Experience using or managing staff who use user-centered design principles in content creation • Experience working in conflict and crisis settings and knowledge of humanitarian programming • Demonstrated ability to work with a high degree of autonomy, managing multiple priorities in a fast-paced environment • Excellent interpersonal and oral and written communication skills, with the ability to build positive relationships across diverse, geographically dispersed teams • Strong knowledge of the MENA regional context; experience working in Syria, Jordan, Lebanon, and/or Palestine strongly preferred • Fluency in written and oral Arabic and English</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.<br>• Comply with policies on proper investigative procedures for loss of property assets.<br>• Maintain proper documentation of property patrols.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Reports any procedure violations to the Director of Loss Prevention and appropriate management.<br>• Strives to improve service performance.<br>• Supervises security staff to effectively monitor and protect property assets.<br>• Performs duties of the Director of Loss Prevention in his/her absence.<br>Leading Security/Loss Prevention Teams<br>• Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Helps employees and guests obtain necessary medical attention on a timely basis.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes an "open door" policy.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Meet quality standards and customer expectations on a daily basis.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Assists in maintaining required OSHA programs and statistical data.<br>• Assists in the management of claims by ensuring proper procedures are followed and documented.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.<br>• Administer property policies fairly and consistently.<br>• Certify security staff in first aid and CPR.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Trains security staff to effectively monitor and protect property assets.<br>• Trains staff on proper patrol procedures.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Reports all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<li>Certifies security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Report all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administer property policies fairly and consistently.<\/li>\n<li>Certify security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Report all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administer property policies fairly and consistently.<\/li>\n<li>Certify security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates<\/p><p><\/p>