Head Pastry Jobs in Jordan
2795 Jobs Found
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p>
<p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p>
<p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Functional / Technical Skills</p><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Position purpose</h4>
<p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p>
<h4>Key responsibilities</h4>
<strong>Guest experience</strong><br>
<li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li>
<li>Ensure a smooth and personalized arrival, stay, and departure experience.</li>
<li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li>
<li>Anticipate guest needs and provide proactive service to exceed expectations.</li>
<li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li>
<strong>Guest services</strong><br>
<li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li>
<li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li>
<li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li>
<li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li>
<strong>Guest satisfaction</strong><br>
<li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li>
<li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li>
<li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li>
<li>Promote positive guest engagement and encourage guest loyalty.</li>
<strong>Operational responsibilities</strong><br>
<li>Review daily arrivals, departures, in-house guests, and VIP reports.</li>
<li>Prepare welcome letters, amenities, and guest profiles before arrival.</li>
<li>Ensure all guest information is handled confidentially in accordance with company policies.</li>
<li>Maintain accurate records of guest interactions and follow-up actions.</li>
<li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li>
<li>Assist with Front Office operations whenever required.</li>
<strong>Health, safety & security</strong><br>
<li>Comply with all hotel health, safety, hygiene, and security procedures.</li>
<li>Report maintenance issues, hazards, and guest safety concerns immediately.</li>
<li>Participate in emergency procedures and fire evacuation drills.</li>
<strong>Sustainability</strong><br>
<li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li>
<li>Encourage responsible use of hotel resources including water, energy, and paper.</li>
<li>Minimize waste and support recycling initiatives within the department.</li>
<li>Participate in environmental awareness programs and sustainability activities.</li>
<li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li>
<h4>Qualifications</h4>
<li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li>
<li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li>
<li>Experience with Opera PMS or Opera Cloud is an advantage.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; additional languages are highly desirable.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li>
<h4>Competencies</h4>
<li>Guest passion</li>
<li>Excellent communication skills</li>
<li>Emotional intelligence</li>
<li>Attention to detail</li>
<li>Teamwork & collaboration</li>
<li>Problem solving</li>
<li>Time management</li>
<li>Professional grooming & presentation</li>
<li>Multitasking ability</li>
<li>Cultural awareness</li>
<li>Adaptability</li>
<li>Integrity & confidentiality</li>
<h4>Physical requirements</h4>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to lift light luggage or guest amenities when required.</li>
<li>Flexibility to work rotating shifts, weekends, and public holidays.</li>
<h4>Key performance indicators (KPIs)</h4>
<li>Guest Satisfaction Score (GSS)</li>
<li>TrustYou / Medallia performance</li>
<li>Guest complaint resolution time</li>
<li>ALL member recognition compliance</li>
<li>VIP arrival readiness</li>
<li>Guest feedback & online reviews</li>
<li>Upselling & cross-selling performance</li>
<li>Compliance with brand standards and SOPs</li>
<li>Attendance and grooming compliance</li>
<li>Sustainability compliance</li>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><br> <p><b>Location</b></p><br> <p>Amman</p><br> <b>About Deloitte:</b> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. <b>Our Purpose</b> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. <b>Our shared values guide the way we behave to make a positive, enduring impact:</b> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <p><b>Audit & Assurance | Associate</b></p><br> <p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br> <ul><li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li><li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li><li>Delivery of high-quality audits via a number of enablers like Global Audit Imperatives, methodology, content, guidance, learning and other tools.</li><li>Formulate reasonable judgements and conclusion in order to deliver informative and timely outputs.</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li></ul> <p><b>Leadership capabilities:</b></p><br> <ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills.</li><li>Understands how their daily work contributes to the priorities of the team and the business.</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li><li>Ability to prioritize tasks and work on multiple assignments.</li><li>Ability to work both independently and as part of a team with professionals at all levels.</li></ul> <b>Qualifications</b> <ul><li>No experience is required.</li><li>Bachelor’s degree in Accounting, Auditing, Finance, or a related field (or equivalent qualification).</li><li>Minimum GPA of 3.</li><li>Analytical mindset with strong communication skills.</li><li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li><li>Desire to make a career in professional services (ACCA/CPA)</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p>The successful candidate will be supporting and advising the direct client facing teams within Consulting on engagement delivery excellence. This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills. The successful candidate s key responsibilities include, among others:</p><ul><li>Assist in performing initial risk screenings of opportunities and proposals, and Support identification of risks across key dimensions: Commercial (pricing, margin, payment terms), Delivery (scope clarity, timelines, dependencies), Compliance (regulatory, contractual obligations), Operational (resourcing, governance readiness)</li><li>Maintain structured risk logs and trackers</li><li>Support preparation for governance meetings, and Compile risk summaries, key issues, and supporting data for review meetings</li><li>Track action items, decisions, and approvals from governance meetings, and Ensure documentation completeness and audit readiness</li><li>Review proposal documents to flag standard risk indicators</li><li>Ensure opportunity documentation aligns with internal policies and guidelines, and Maintain version control and organized repository of risk-related documentation</li><li>Liaise with stakeholders (e.g. client facing teams, Sales, Delivery, Finance, Legal, QRM), and Support alignment between teams on risk-related matters</li><li>Follow up on risk mitigation actions and required inputs</li><li>Provide data-driven insights, and Prepare structured reports and dashboards, e.g: Risk status of key opportunities, Governance outcomes and trends</li><li>Developing a deep understanding of our Consulting service offerings Work, including independently, within an environment where requirements change frequently and therefore this role is also likely to change and expand with time</li><li>Maintaining policies and procedures Implementing, and maintaining standard delivery excellence procedures and processes.</li></ul><p>Leadership Capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Undergraduate and/or Postgraduate degree from a reputable University in Risk Management, Business Administration, International Business or related disciplines</li><li>2-3 years experience in a quality or risk management role</li><li>Excellent written and verbal communication skills</li><li>Ability to manage a demanding workload effectively and to be responsive</li><li>Experience of dealing with multiple senior stakeholders</li><li>Strong time management skills with ability to prioritise workload and work under pressure with a flexible approach</li><li>Excellent attention to detail with a commitment to finishing tasks to the highest standards</li><li>Ability to quickly assess the risk areas and recommend ways of mitigating or managing them</li><li>Analytical skills - ability to use judgment, analyse facts and draw logical conclusions</li><li>Excellent command of the English language, both verbal and written</li><li>Arabic is a plus</li><li>Good level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>
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<span>
</span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>QC officer (Instrumentation & logistics)</strong></span> <span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li>Plan, execute, and document instrument qualification activities (IQ, OQ, PQ) for QC laboratory equipment in compliance with cGMP requirements.</li>
<li><span>Develop, review, and maintain qualification protocols and reports in line with regulatory expectations.</span></li>
<li><span>Perform and coordinate instrument calibration activities, ensuring adherence to approved schedules and acceptance criteria.</span></li>
<li><span>Maintain and monitor calibration status, labels, and records to ensure traceability and compliance.</span></li>
<li><span>Initiate, track, and follow up on preventive and corrective maintenance activities for laboratory equipment.</span></li>
<li><span>Coordinate with external vendors/service providers for calibration, qualification, and maintenance services.</span></li>
<li><span>Review and approve vendor documentation (certificates, reports) to ensure compliance with GMP and internal standards.</span></li>
<li><span>Investigate and document instrument-related deviations, failure, and performance issues.</span></li>
<li><span>Ensure proper change control is applied for any modification, repair, or upgrade of QC instruments.</span></li>
<li><span>Identify and consolidate QC laboratory requirements for analysis, including reagents, columns, filters, spare parts, reference standards, and consumables.</span></li>
<li><span>Initiate and manage purchase orders (PRs) in the ERP system based on QC needs and inventory levels.</span></li>
<li><span>Coordinate with Procurement to track purchase orders (POs), ensuring timely processing and approval.</span></li>
<li><span>Follow up with suppliers and internal stakeholders on order status, delivery timelines, and estimated time of arrival.</span></li>
<li><span>Ensure timely receipt of materials to support uninterrupted QC testing activities.</span></li>
<li><span>Perform goods receipt transactions in the ERP system, verifying quantities and documentation.</span></li>
<li><span>Monitor and maintain inventory levels to prevent stock-outs or overstock situations.</span></li>
<li><span>Track and manage vendor performance related to delivery timelines and material quality.</span></li>
<li><span>Ensure proper documentation and traceability of all received materials (CoA, MSDS, etc.).</span></li>
<li><span>Coordinate with QC heads to forecast future requirements based on testing plans and workload.</span></li>
<li><span>Ensure proper handling, labeling, and storage of materials after receipt in accordance with specifications.</span></li>
<li><span>Maintain and monitor storage areas (e.g., controlled rooms, refrigerators).</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul>
<li><span>Bachelor’s degree in chemistry, or a related field.</span></li>
<li><span>1 - 4 years of related quality experience.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>
<p><h4>Position summary</h4>
<p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events.</p>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications.</p>
<p>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.</p>
<p>Speak with others using clear</p><p></p>
<p><h4>Position summary</h4>
<p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events.</p>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications.</p>
<p>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.</p>
<p>Speak with others using clear</p><p></p>
<h2 class="h5">Job description</h2>
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<p>We are seeking a dedicated and detail-oriented Accountant to join our dynamic team in Amman, Jordan. In this role, you will play a crucial part in maintaining financial accuracy and integrity, ensuring that our organization's financial operations run smoothly. As an Accountant, you will be responsible for managing financial records, preparing reports, and ensuring compliance with regulations. This position offers a unique opportunity to grow your career in a supportive environment that values professional development and continuous learning.</p><p>At our company, we believe in fostering a collaborative team culture where every member's input is valued. You will have the chance to work alongside experienced professionals who are eager to share their knowledge and expertise. We provide ongoing training and development programs that empower our employees to enhance their skills and advance their careers. As you contribute to various projects and initiatives, you'll gain invaluable experience that will prepare you for future leadership roles within the organization.</p><p>Moreover, we are committed to recognizing and rewarding hard work and dedication. As you excel in your role and demonstrate your capabilities, there will be numerous opportunities for career advancement. We encourage our employees to take ownership of their career paths, and we are here to support you every step of the way. Join us and become part of a forward-thinking company that prioritizes your growth and success.</p><p><b>Responsibilities:</b></p><ol><li>Prepare and maintain accurate financial statements and reports, utilizing accounting software to ensure compliance with local regulations and internal policies.</li><li>Conduct regular audits of financial records, identifying discrepancies and implementing corrective measures to maintain financial integrity.</li><li>Manage accounts payable and receivable processes, ensuring timely invoicing and payment processing to maintain positive cash flow.</li><li>Assist in the preparation of budgets and forecasts, collaborating with department heads to align financial goals with organizational objectives.</li><li>Monitor and analyze financial performance, providing insights and recommendations to management for informed decision-making.</li><li>Ensure compliance with tax regulations, preparing and filing tax returns accurately and on time to avoid penalties.</li><li>Support month-end and year-end closing processes, ensuring all financial transactions are recorded accurately and in a timely manner.</li><li>Maintain organized financial records and documentation, facilitating easy access for audits and financial reviews.</li><li>Collaborate with cross-functional teams to streamline financial processes and improve overall operational efficiency.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in accounting software such as QuickBooks or SAP is essential for managing financial data effectively.</li><li>Strong analytical skills to interpret financial data and provide actionable insights for decision-making.</li><li>Attention to detail to ensure accuracy in financial reporting and compliance with regulations.</li><li>Effective communication skills for liaising with team members and presenting financial information clearly.</li><li>Knowledge of tax regulations and compliance to ensure timely and accurate tax filings.</li><li>Ability to work collaboratively in a team environment, contributing to a positive workplace culture.</li><li>Time management skills to handle multiple tasks and meet deadlines efficiently.</li></ul></div>
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<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Sr. Specialist. Data Scientist </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Develop and deploy machine learning models to enhance financial forecasting, anomaly detection, and predictive analytics.</span></li>
<li><span>Work with large datasets from SAP ECC, ERP systems, and external sources, integrating them into Azure Databricks for analytics.</span></li>
<li><span>Collaborate with finance, accounting, and business teams to understand challenges and develop data-driven solutions.</span></li>
<li><span>Design and optimize data pipelines to enable ML model training, validation, and deployment.</span></li>
<li><span>Utilize LLM, NLP, time-series analysis, and deep learning where applicable to extract insights from structured and unstructured data.</span></li>
<li><span>Develop interactive dashboards and visualizations to communicate insights to finance and business stakeholders.</span></li>
<li><span>Ensure data quality, governance, and compliance while handling sensitive financial data.</span></li>
<li><span>Utilize automation tools such as Selenium to streamline data collection and processing workflows</span></li>
</ul>
<p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br>
<ul>
<li><span>Minimum: Bachelor’s in Data Science, Computer Science, Statistics, Mathematics, or a related field.</span></li>
<li><span>Preferred: Master’s degree in Data Science or a related field.</span></li>
<li><span>At least 4-7 years’ experience in data science and machine learning.</span></li>
<li><span>Experience in a Finance department is plus.</span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br>
<ul>
<li><span>Strong proficiency in Python (including Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch).</span></li>
<li><span>Experience with Databricks and Azure Databricks for large scale data processing and ML model deployment.</span></li>
<li><span>Hands-on experience with SQL and working with relational databases.</span></li>
<li><span>Knowledge of big data processing frameworks such as PySpark.</span></li>
<li><span>Expertise in ETL/ELT processes and working with structured and unstructured datasets.</span></li>
<li><span>Experience with data visualization tools such as Power BI, Tableau.</span></li>
<li><span>Strong problem-solving, analytical, and critical-thinking skills.</span></li>
<li><span>Experience with LLMs and NLP-based solutions for data enrichment and smart automation.</span></li>
<li><span>Proficiency in English, both written and verbal, for effective communication with finance and business stakeholders.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
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<p>The Payroll Officer plays a pivotal role in ensuring that employees are compensated accurately and on time, fostering a sense of trust and satisfaction within the workforce. This position is not just about numbers; it's about understanding the impact that timely payroll processing has on employee morale and productivity. In a dynamic accounting environment, the Payroll Officer will be at the forefront, managing payroll systems, ensuring compliance with regulations, and contributing to the overall financial health of the company.</p><p>At our company, we believe in investing in our employees’ growth and development. As a Payroll Officer, you will have the opportunity to enhance your skills through continuous learning and professional development programs. You will work alongside a supportive team that values collaboration and innovation, allowing you to contribute your ideas and improve processes. This role is designed for those who are eager to grow within the accounting sector, providing a clear pathway for career advancement as you gain experience and expertise.</p><p>Our team culture is built on respect, integrity, and a commitment to excellence. We encourage open communication and the sharing of knowledge, which fosters a collaborative environment where everyone’s contributions are valued. As you take on the responsibilities of the Payroll Officer, you will not only enhance your technical skills but also develop your leadership abilities, preparing you for future roles within the organization. Join us in shaping the future of our payroll processes and making a significant impact on our workforce.</p><ol><li><b>Responsibilities:</b>Manage the end-to-end payroll process, ensuring all employee payments are processed accurately and on time, utilizing payroll software to maintain efficiency and compliance with labor laws.</li><li>Conduct regular audits of payroll data to identify discrepancies and ensure accuracy, employing analytical skills to resolve issues swiftly and maintain data integrity.</li><li>Prepare and submit payroll tax filings and reports, ensuring compliance with local regulations and deadlines, which minimizes the risk of penalties for the organization.</li><li>Collaborate with HR to maintain employee records, ensuring that all personnel changes are reflected in the payroll system, which supports accurate compensation and benefits administration.</li><li>Respond to employee inquiries regarding payroll issues, providing timely and effective resolutions to enhance employee satisfaction and trust in the payroll process.</li><li>Assist in the development and implementation of payroll policies and procedures, leveraging best practices to streamline operations and improve efficiency.</li><li>Monitor and ensure compliance with relevant labor laws and regulations, staying updated on changes that may affect payroll processing and advising management accordingly.</li><li>Support the annual budget process by providing payroll data and forecasts, which assists in strategic planning and financial management for the organization.</li><li>Participate in training sessions and workshops to enhance payroll knowledge and skills, fostering a culture of continuous improvement and professional development within the team.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in payroll software and systems to ensure accurate processing and reporting.</li><li>Strong analytical skills to identify discrepancies and resolve payroll-related issues effectively.</li><li>In-depth knowledge of labor laws and regulations to maintain compliance and minimize risks.</li><li>Excellent communication skills for interacting with employees and addressing their payroll inquiries.</li><li>Attention to detail to ensure accuracy in payroll calculations and reporting.</li><li>Ability to work collaboratively within a team, fostering a positive work environment.</li><li>Organizational skills to manage multiple tasks and meet payroll deadlines consistently.</li></ul></div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>