Head Pastry Jobs in Jordan
2831 Jobs Found
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Objectives: </strong></p><br><p><span>The Sales/Telemarketing Agent (US Market) ensures accurate and compliant handling of inbound and outbound tax-debt calls in line with departmental guidelines. The role involves speaking with clients regarding their IRS or state tax obligations, gathering financial details, verifying eligibility for relief programs, and scheduling consultations with licensed professionals, while meeting individual performance targets.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>Client Interaction and Financial Assessment: </strong></p><br><p><span>• Handle inbound and outbound calls related to tax-debt cases.</span></p><br><p><span>• Collect accurate financial details including income, expenses, debts, and assets.</span></p><br><p><span>• Educate clients in simple terms on IRS relief programs (e.g., OIC, IA, CNC).</span></p><br><p><strong>Consultation Scheduling and Follow-Up:</strong></p><br><p><span>• Book consultations with licensed professionals and confirm document readiness.</span></p><br><p><span>• Follow up with clients on missed appointments or incomplete documentation.</span></p><br><p><strong>Compliance and SOP Adherence:</strong></p><br><p><span>• Follow approved scripts, privacy protocols, and SOPs during every client interaction.</span></p><br><p><span>• Escalate sensitive or complex issues according to established procedures.</span></p><br><p><strong>Documentation and Handover:</strong></p><br><p><span>• Ensure files are complete, accurate, and ready for handoff to downstream teams.</span></p><br><p><span>• Track and request any missing documents or payments.</span></p><br><p><strong>Target Achievement and Quality Standards:</strong></p><br><p><span>• Meet individual call handling and consultation booking KPIs.</span></p><br><p><span>• Maintain service quality and customer satisfaction benchmarks.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</span></p><br><p><strong>C1, C2 English is a must.</strong></p><br><p><strong>Years of Experience: </strong></p><br><p><span>0–2 years of experience in sales, financial services, or a contact center environment.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>. Empathetic listener with the ability to build rapport quickly</span></p><br><p><span>• Organized and detail-oriented in managing sensitive financial information</span></p><br><p><span>• Self-motivated and thrives in a high-paced, target-driven environment</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficiency in Microsoft Office applications (especially Excel and Outlook)</span></p><br><p><span>• Familiarity with CRM or call center platforms</span></p><br><p><span>• Ability to manage and update digital documentation systems</span></p><br><p><span>• Comfortable with scheduling tools and internal workflow systems</span></p><br><p><span>• Basic knowledge of online form processing and secure data entry</span></p><br><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Night Shift (U.S. Working Hours)6th day: Based on need, managed fairly based on priorities and urgency </span></li></ul><p><strong>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</strong></p><br>
<br> </div>
Jordan - Aqaba
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.</p>
<p> </p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
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</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation.<br> By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.<br> We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA.<br> Jeeny was established in 2014 as Easy Taxi.<br> However, in 2016, it was revamped as Jeeny to cater to other services.<br> Currently, we are operational in Saudi Arabia and Jordan.<br> We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.<br> About the Role: As a Customer Service Agent, you will play a crucial role in delivering outstanding customer service to our users.<br> You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary.<br> Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.<br> Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.<br> Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.<br> Keep accurate records of customer interactions, transactions, comments, and complaints.<br> Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.<br> Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.<br> Continuously update knowledge of company products, services, and policies to effectively assist customers.<br> Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.<br> Market competitive salary An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set An environment that encourages you to take ownership and produce excellent outcomes every day.<br> Previous customer service experience or related role preferred.<br> Fresh graduates are also welcome to apply!<br> Excellent verbal and written communication skills in English and Arabic.<br> Strong problem-solving and conflict-resolution abilities.<br> Ability to empathize with and prioritize customer needs.<br> Ability to work effectively in a fast-paced team environment.<br> Good knowledge of Microsoft Office Suite.<br> Flexibility to work in shifts, including evenings, weekends, and holidays.<br></span> </div>
International Medical Corps (IMC), Jordan
Jordan - Amman
<h4 ><strong >Job Title: Clinical Focal Point FSR # 810 </strong></h4>
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<p ><strong >Location: Roving Camps</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
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<p class="Paragraph SCXW256161845 BCX8" ><span class="TextRun SCXW256161845 BCX8" lang="EN-US" >The International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, the International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitate devastated health care systems and help bring them back to self-reliance. The clinic focal point at International Medical Corps leads and supervises a multidisciplinary team, encompassing both Mental Health and Psychosocial Support (MHPSS) and Child Protection Case Managers. This role integrates a biopsychosocial, multidisciplinary, and community-based approach, ensuring comprehensive and effective service delivery. The case manager’s focal point is responsible for providing leadership and guidance to the team, promoting quality outcomes in both MHPSS and child protection case management. This includes overseeing the provision of mental health case management and other relevant services for individuals with MHPSS needs, as well as ensuring that Child Protection Case Managers conduct comprehensive assessments, planning, implementation, coordination, monitoring, and evaluation of individual children's needs.</span></p>
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<p class="Paragraph SCXW78054859 BCX8" ><strong><span class="TextRun SCXW78054859 BCX8" lang="EN-US" >MAIN TASKS AND RESPONSABILITIES</span></strong></p>
Devoteam International
Jordan - Amman
<p>As a Talent Acquisition Consultant at Devoteam, you will be responsible for identifying, attracting, and hiring top-tier technical talent. You will work closely with our hiring managers and HR team to ensure that we have the right people in the right roles to drive the success of our company.</p><p>Key Responsibilities:</p><ul><li>Talent Sourcing: Identify and source high-caliber technical candidates through various channels, including online job boards, social media, networking, and referrals.</li><li>Candidate Screening: Review resumes and applications, conduct initial phone screens, and evaluate candidates' qualifications and fit for specific roles.</li><li>Interview Coordination: Schedule and coordinate interviews with hiring managers, ensuring a smooth and positive candidate experience.</li><li>Assessment and Evaluation: Administer technical assessments and evaluate candidates' skills and competencies, ensuring alignment with job requirements.</li><li>Candidate Relationship Management: Build and maintain strong relationships with candidates, keeping them informed and engaged throughout the hiring process.</li><li>Market Research: Stay updated on industry trends and market conditions to provide insights and guidance on talent acquisition strategies.</li><li>Employer Branding: Contribute to enhancing our employer brand by crafting compelling job descriptions and promoting our company culture.</li><li>Data Management: Maintain accurate records and documentation of candidate interactions in our applicant tracking system (ATS).</li><li>Collaboration: Work closely with hiring managers to understand hiring needs and provide timely feedback and insights to improve the selection process.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business, or a related field.</p><p>1-3 Years of Experience in recruitment.</p><p>Proven experience as a Technical Recruiter, with a focus on technical roles within the technology industry.</p><p>Strong understanding of technical skills and the ability to assess candidates' technical proficiency.</p><p>Excellent communication and interpersonal skills, with the ability to build relationships with candidates and team members.</p><p>Familiarity with applicant tracking systems.</p><p>Proactive and detail-oriented, with a strong sense of urgency and a commitment to meeting deadlines.</p><p>Excellent Presentation skills.</p>
INTERSOS
Jordan - Amman
<p ><strong >Position:</strong> Case Worker </p>
<p ><strong >Job site:</strong> Amman</p>
<p ><strong >Reports to:</strong> (Hierarchical and Technical) Protection Team Leader.</p>
<p ><strong >Status:</strong> Fulltime.</p>
<p ><strong >About INTERSOS:</strong></p>
<p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p>
<p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p>
<p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, witha programme that concentrates on protection</p>
<p ><strong >Purpose/objective of the position:</strong></p>
<p >Under the supervision of the Case Workers Team Leader and with technical support from the Protection Coordinator, Case Worker will be responsible to identify and assess cases in need of individual support. The Case Worker will act according to the guiding principles of GBV and Child Protection case management and will ensure a non-discriminatory approach, act according to the best interests of the child, ensure accountability, respect professional boundaries, and avoid conflicts of interest.</p>
<p ><strong >Generic Duties:</strong></p>
<ul >
<li >Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met; </li>
<li >Perform service mapping assessments; </li>
<li >Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level, including psychosocial assessments of vulnerable cases that take into account environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;</li>
<li >Conduct home visits to assess beneficiaries’ living conditions when necessary;</li>
<li >Develop a tailored case plan with the client, based on needs identified during the assessment;</li>
<li >Refer beneficiaries to appropriate services and when necessary, accompany them to different service providers;</li>
<li >Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols;</li>
<li >Document cases on the internal case management platform and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded;</li>
<li >Ensure proper and safe filing and archiving of case management files to maintain data confidentiality’;</li>
<li >Discharge cases when objectives in the case plan are met and no further needs are identified;</li>
<li >Join in the awareness raising activities in coordination with social workers, when it is necessary to identify and respond to cases immediately;</li>
<li >Carry out all tasks in line with the existing SoPs, and respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;</li>
<li >Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader;</li>
<li >Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing;</li>
<li >Manage the hotline according to the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Identify and report gaps in the availability and quality of services provision for clients in the target areas;</li>
<li >Accomplish any other assignments given by supervisors or Protection Specialist/Protection Coordinator.</li>
</ul>
<p ><strong >Other Responsibilities:</strong></p>
<ul >
<li >Uphold the INTERSOS Code of Conduct and policies;</li>
<li >Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence, and humanity and the respect of the “do no harm” principle of humanitarian action.</li>
<li >Strictly follow the internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).</li>
<li >The staff is allowed to drive INTERSOS vehicles for working-related purposes following the standard operating procedures (sops) for the use of INTERSOS vehicles and movement planning (fleet management) and after having obtained the clearance to drive</li>
</ul>
<p ><strong >Minimum requirements</strong></p>
<ul >
<li >University degree in Social Services, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization; </li>
<li >Ideally at least 1 years of experience in protection related sectors, including at least 1 year of experience in emergency projects; </li>
<li >Previous Experience with NGOs will be an asset;</li>
<li >Extensive field experience and an in–depth knowledge of refugees’ context;</li>
</ul>
<p ><strong >Other requirements:</strong></p>
<ul >
<li >Native Arabic -Good written and spoken English</li>
<li >Strong team spirit, comfortable in a multi-cultural environment</li>
<li >Excellent analytical skills, observation and analysis capacity, and reporting skills.</li>
<li >Very strong interpersonal skills: strong communication and diplomatic skills</li>
<li >Practical and problem-solver</li>
<li >Ability to deal with heavy work pressure</li>
<li >Excellent time management skills and resourcefulness with attention to details.</li>
</ul>
<p >The HR Department will begin reviewing applications before or after the closing date of the announcement once a sufficient number of applicants has been received. Therefore, we kindly encourage you to apply as soon as possible.<br >
</p>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work and Social Cohesion</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in social sciences, development studies, public administration, project management, environmental management or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, Cash for Work, refugee response or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan.</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan.</li>
<li>Good understanding of the situation of refugees and host communities in Jordan, proven experience with approaches to foster social cohesion; expertise in gender and/or inclusion approaches is a strong advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Develop and coordinate practical approaches to strengthen social cohesion, gender equality and inclusion within all of the project’s Cash for Work activities, including related sensitization and capacity development measures for municipal staff.</li>
<li>Contribute to exchange and learning across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work Operations & Records</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in public administration, project management, business administration, environmental management, development studies or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, project implementation, Cash for Work or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan, is a strong advantage.</li>
<li>Good understanding of municipal service delivery, ideally of solid waste management, and the situation of refugees and host communities in Jordan; experience with project documentation and compliance standards is an advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical, organizational and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Take the lead in establishing and maintaining efficient operational processes, documentation standards and a clear records management and filing structure across the project’s portfolio.</li>
<li>Support consistent implementation and quality assurance across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
Medecins du Monde - France
Jordan - Amman
<p><strong>Terms of Reference (ToR)</strong></p>
<p><strong>Regional Communication Consultant – Gulf Strategy Support </strong></p>
<p><strong>(Service Contract)</strong></p>
<p><strong>Based in Amman/2026 </strong></p>
<p><strong>1. Background</strong></p>
<p>Médecins du Monde (MdM) France is strengthening its communication capacity at country and regional levels to support visibility, donor engagement, fundraising and advocacy. In this context, MdM France is seeking to engage a Communication Consultant under a service contract to develop and operationalize communication priorities and produce high-quality, adaptable content aligned with organizational standards and the Gulf Strategy.</p>
<p><strong>2. Objective of the Assignment</strong></p>
<p>The objective of the assignment is to support the development and implementation of MdM’s annual regional communication plan and to produce, adapt, and manage high-quality communication content for donor engagement, fundraising, reporting, advocacy, and institutional visibility, with particular attention to Gulf-based audiences and stakeholders.</p>
<p><strong>3. Scope of Work / Key Responsibilities</strong></p>
<p>The Communication consultant will act as a technical resource and will be responsible for:</p>
<p><strong>A. Content Development, Coordination & Deliverables</strong></p>
<p>The consultant will be responsible for the development, coordination, and delivery of communication outputs, including:</p>
<ul>
<li>Draft, edit, and produce high-quality communication materials, including:
<ul >
<li>Human interest stories (video, photos)</li>
<li>Fact sheets (regional or multi-country)</li>
<li>Operational updates (regional or multi-country)</li>
<li>Newsletters (regional or multi-country)</li>
<li>Donor briefs and presentations</li>
</ul>
</li>
<li>Developing impact- and needs-based content, including scripting and coordination with field teams and/or external providers, depending on operational capacity</li>
<li>Adapting communication content for multiple uses, including donor engagement, reporting, fundraising, advocacy and visibility purposes</li>
<li>Coordinating the collection of communication materials from the field and ensuring a consistent and timely flow of content</li>
<li>Liaising with:</li>
<li>Internal MdM teams (programme, HQ communication service, and field staff)</li>
<li>External contributors (freelancers, photographers, videographers)</li>
</ul>
<p><strong>B. Communication Planning & Operationalization</strong></p>
<ul>
<li>Support the operationalization of country-level and regional communication plans</li>
<li>Ensuring all outputs are high-quality, delivered on time, and fully aligned with MdM global communication guidelines, with support from MdM France HQ Communication</li>
<li>Support the development, implementation and regular updating of an annual regional communication plan aligned with MdM’s Gulf Strategy.</li>
<li>Develop and maintain a communication calendar covering campaigns, donor events, field content, publications and key humanitarian dates.</li>
<li>Track the implementation of the plan and provide regular progress updates against agreed deliverables and indicators.</li>
</ul>
<p><strong>C. Social Media Management</strong></p>
<ul>
<li>Manage and develop MdM’s social media presence (as applicable), including:
<ul>
<li>Content planning and scheduling</li>
<li>Drafting posts and captions</li>
<li>Monitoring engagement and visibility</li>
<li>Conducting basic social media analysis</li>
<li>Managing the internal validation process</li>
</ul>
</li>
<li>Ensuring content is tailored to different audiences and platforms</li>
</ul>
<p><strong>4. Duration & Modality</strong></p>
<ul>
<li><strong>Type of contract:</strong> Service Contract</li>
<li><strong>Duration:</strong> One year</li>
<li><strong>Workload:</strong> The consultant will work on an on-demand, task-based basis. The scope and estimated time for each assignment will be agreed in advance. Hours worked will be recorded in weekly timesheets, with every eight cumulative hours considered one working day. Payment will be made monthly based on the approved daily rate, completed tasks, and approved timesheets. No minimum number of hours, days, or assignments is guaranteed.</li>
<li><strong>Location:</strong> Amman, Jordan</li>
<li><strong>Starting date:</strong> ASAP</li>
</ul>
<p><strong>5. Reporting Line</strong></p>
<p>The Communication consultant will work under the supervision of the Regional Development Representative (RDR) and in close coordination with:</p>
<ul>
<li>Country teams (primarily communication officers or field focal points, where no communication officer is in place)</li>
<li>HQ communication teams for coordination, guidance, support and validation.</li>
<li>Relevant programme staff, particularly for donor reporting and proposal development</li>
</ul>
<p><strong>6. Required Profile</strong></p>
<ul>
<li>Experience developing and implementing annual communication strategies, plans, tools and campaigns.</li>
</ul>
<ul>
<li>Bachelor’s degree in communications, journalism, media, public relations or a related field.</li>
<li>Proven professional experience in communications, journalism, media production or content development, preferably with humanitarian or development contexts.</li>
<li>Demonstrated experience in photography, filming, video editing and the production of high-quality communication materials.</li>
<li>Experience managing social media accounts and pages, including content planning, publishing, audience engagement and performance analysis.</li>
<li>Experience coordinating content collection from field locations in collaboration with internal programme teams, country offices and external contractors.</li>
<li>Experience planning and supporting communication-related events and visibility activities.</li>
<li>Experience collecting and analyzing quantitative and qualitative data for communication, reporting and donor engagement purposes.</li>
<li>Experience working across networks and coordinating with multiple partner organizations and stakeholders.</li>
<li>Strong writing, editing and storytelling skills in English and Arabic; French is an asset.</li>
<li>Ability to translate technical and programmatic information into clear, engaging and audience-appropriate content.</li>
<li>Strong organizational and coordination skills, with the ability to work independently and manage multiple stakeholders and priorities.</li>
</ul>
<p><strong>7. Key Competencies</strong></p>
<ul>
<li>Attention to detail and quality</li>
<li>Ability to manage multiple priorities and deadlines</li>
<li>Understanding of humanitarian principles and communication sensitivities</li>
</ul>
<p><strong>8. Other Considerations</strong></p>
<ul>
<li>All outputs must comply with MdM communication guidelines and ethical standards</li>
<li>Sensitivity to protection, consent, and safeguarding when handling field content</li>
</ul>
<p><strong>9. Define deliverables and performance indicators:</strong></p>
<ul>
<li>Annual regional communication plan and content calendar.</li>
<li>Regular regional or multi-country operational updates.</li>
<li>Donor briefs, factsheets and presentations based on identified needs.</li>
<li>Human-interest stories and audiovisual content from selected operations.</li>
<li>Social media plans, content packages and performance reports.</li>
<li>Updated regional communication and media library.</li>
<li>Communication support for priority Gulf events and donor engagements.</li>
<li>Quarterly progress and analytics reports.</li>
</ul>
<p > </p>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Projects <strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong> and <strong><em>Centres for Migration and Development (ZME)</em> </strong>are seeking to hire a “<strong>Policy Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p><strong>FURSATI –</strong> <strong>“is</strong> a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from <strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green, technical and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal objective. </p>
<p>FURSATI works at system, school, community and labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm change around women’s employment, and women’s transition into work. </p>
<p><strong>Output 1</strong> strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and labour market-oriented way, including policy advice, capacity development, career orientation and private sector engagement. </p>
<p><strong>Output 2</strong> supports selected BTEC girls’ schools in improving practical and gender-responsive training in green, technical and creative fields, with a focus on work-based learning and cooperation with companies. </p>
<p><strong>Output 3</strong> addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations. </p>
<p><strong>Output 4</strong> strengthens labour market-oriented qualification offers and women’s transition into employment through labour market analysis, training development, mentoring, career guidance, job fairs, internships and cooperation with relevant associations</p>
<p><strong>ZME- </strong>The global programme "Centres for Migration and Development" (ZME) is part of the Group “Flight, Migration, and Return” in the Department “Sector and Global Programmes”. On behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), the centres help to shape safe and regular migration that benefits all sides: Embedded in the structures of the cooperation countries, they advise people on regular work or training migration and at the same time support returnees from Germany and other countries to reintegrate socio-economically in their country of origin. In this way, the centres enable the partner structures to support people in all phases of the migration cycle. </p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Profound knowledge of Jordan’s TVET system, structures, and reform processes, including the National Qualifications Framework and the strategies for its implementation.</li>
<li>In-depth expertise on gender equality matters in TVET and Secondary Education, including sound familiarity with current scientific discourse. </li>
<li>At least 7 years of working experience with TVET governance structures in Jordan </li>
<li>At least 5 years of experience working in international cooperation in capacity development of steering structures in the TVET sector. </li>
<li>Proven expertise in managing communication with political partners. </li>
<li>Profound knowledge of the BTEC system, </li>
<li>Strong communication skills, cultural empathy, high service orientation as well as resilience and flexibility.</li>
<li>Fluent in Arabic and English</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<p><strong><em>Fursati: </em></strong>The advisor will mainly work under Output 1 (TVET / Governance), and contribute to other outputs, specifically Output 2 (BTEC System), regarding governance issues.</p>
<ul>
<li>Provision of project advisory measures for the implementation of gender strategies under the umbrella of the Jordanian TVET strategy,</li>
<li>Facilitate political dialogue on key intervention areas in close collaboration with the AV.</li>
<li>Support access and facilitate cooperation with the Accreditation and Quality Assurance Commission (AQAC) and other key players in the TVET sector.</li>
<li>Provide advisory services to MoE counterparts on Gender-related policy processes</li>
</ul>
<p><strong>Centres for Migration and Development (ZME) – Jordan </strong>The advisor will work under Output 1 (Capacity Development), and Output 4 (Advisory Procedures), regarding governance issues.</p>
<ul>
<li>Coordinate and facilitate the dialogue with the political partner (MoL) in close collaboration with the project lead.</li>
<li>Prepare regular project inputs and written contributions related to project implementation in Jordan, such as reports to partners (MoL)</li>
<li>Prepare, implement and follow-up of labour mobility steering committee meetings and project technical committee meetings with MoL</li>
<li>Maintain regular contact and dialogue with ZME project partners and relevant stakeholders to cooperate towards achieving the projects’ objectives (including public and private institutions in the fields of TVET and labour migration)</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and marketing foundations, connecting a network of local merchants and suppliers to customers nationwide and improving market participation for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, withing the scope of Iqlaa, seeks to engage a national individual consultant to develop a comprehensive marketing strategy and a structured product taxonomy for the marketplace. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing">https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 5-6) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to expand its vendor network and increase market participation opportunities for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps seeks to engage an individual national (Jordanian) Sales Consultant to identify, approach, negotiate with, and onboard new merchants and vendors onto the platform. The consultant will support marketplace expansion by implementing a structured vendor acquisition process and ensuring newly onboarded vendors are successfully activated, trained, and able to independently utilize the platform.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing">https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>AQABA INTERNATIONAL SCHOOL</span></b></p>
<p><b><span>AQABA, JORDAN</span></b></p>
<p><b><span>Lead the Transformation of One of Jordan's Most Exciting International Schools</span></b></p>
<p><span>GEMS School Management (GSM) invites applications from exceptional educational leaders for the position of Principal of Aqaba International School, Jordan.</span></p>
<p><span>As part of a landmark strategic partnership between Aqaba Development Corporation and GEMS School Management, Aqaba International School is entering an exciting new phase of growth and development under GSM leadership. The recent management agreement will establish the foundations for a comprehensive programme of academic, operational and organisational transformation. </span></p>
<p><span>This is a remarkable opportunity to lead a thriving international school while benefiting from the expertise, systems and support of one of the world's most respected education organisations.</span></p>
<p><span>The Principal will work closely with Robert Tarn CBE, Chief Executive Officer of GSM, and David Irish, Senior Vice President - Academic Excellence and Global Director of Education, helping to create a flagship international school for the Aqaba region and beyond.</span></p>
<p><b><span>About Aqaba International School</span></b></p>
<p><span>Located in the beautiful coastal city of Aqaba on Jordan's Red Sea coast, Aqaba International School serves students from Early Years through Secondary education and is positioned to become one of the leading international schools in the Kingdom.</span></p>
<p><span>GSM's vision is to build upon the school's existing strengths while implementing a rigorous improvement strategy focused on:</span></p>
<ul>
<li><span>Academic excellence</span></li>
<li><span>Curriculum quality</span></li>
<li><span>Teaching and learning</span></li>
<li><span>Leadership development</span></li>
<li><span>Student wellbeing</span></li>
<li><span>Community engagement</span></li>
<li><span>Financial sustainability</span></li>
<li><span>International accreditation readiness</span></li>
</ul>
<p><span>A comprehensive transformation programme has already been designed to support the next stage of the school's development. </span></p>
<p><b><span>The Opportunity</span></b></p>
<p><span>The successful Principal will:</span></p>
<ul>
<li><span>Lead the implementation of GSM's school improvement framework</span></li>
<li><span>Develop and execute a compelling School Development Plan</span></li>
<li><span>Raise standards of teaching and learning</span></li>
<li><span>Improve student achievement and progress</span></li>
<li><span>Strengthen curriculum and assessment practices</span></li>
<li><span>Recruit, develop and retain high-quality staff</span></li>
<li><span>Build strong partnerships with parents and the wider community</span></li>
<li><span>Prepare the school for future accreditation and inspection success</span></li>
<li><span>Establish the school as a leading education destination in Jordan</span></li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
Jordan - Amman
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
International Medical Corps (IMC), Jordan
Jordan - Amman
<h4 ><strong >Job Title: Anesthetist FSR # 807</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Azraq Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p >Health care provider </p>
<p><strong>MAIN TASKS AND RESPONSABILITIES</strong></p>
<ul>
<li>Monitor patient before, during, and after anesthesia and counteract adverse reactions or complications.</li>
<li>Monitor patient conditions during treatments, procedures, or activities.</li>
<li>Record type and amount of anesthesia and patient condition throughout procedure.</li>
<li>Record patient medical histories.</li>
<li>Provide and maintain life support and airway management and help prepare patients for emergency surgery.</li>
<li>Implement advanced life support techniques.</li>
<li>Prepare patients physically for medical procedures.</li>
<li>Administer anesthetic or sedation during medical procedures, using local, intravenous, spinal, or caudal methods.</li>
<li>Administer anesthetics or sedatives to control pain.</li>
<li>Examine patient, obtain medical history, and use diagnostic tests to determine risk during surgical, obstetrical, and other medical procedures.</li>
<li>Examine patients to assess general physical condition.</li>
<li>Position patient on operating table to maximize patient comfort and surgical accessibility.</li>
<li>Position patients for treatment or examination.</li>
<li>Coordinate administration of anesthetics with surgeons during operation</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Decide when patients have recovered or stabilized enough to be sent to another room or ward or to be sent home following outpatient surgery.</li>
<li>Monitor patient progress or responses to treatments.</li>
<li>Confer with other medical professionals to determine type and method of anesthetic or sedation to render patient insensible to pain.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Order laboratory tests, x-rays, and other diagnostic procedures.</li>
<li>Order medical diagnostic or clinical tests.</li>
<li>Provide medical care and consultation in many settings, prescribing medication and treatment and referring patients for surgery.</li>
<li>Refer patients to other healthcare practitioners or health resources.</li>
<li>Prescribe treatments or therapies.</li>
<li>Prescribe medications.</li>
<li>Manage anesthesiologic services, coordinating them with other medical activities and formulating plans and procedures.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Coordinate and direct work of nurses, medical technicians, and other health care providers.</li>
<li>Supervise patient care personnel.</li>
<li>Schedule and maintain use of surgical suite, including operating, wash-up, waiting rooms, and anesthetic and sterilizing equipment.</li>
<li>Schedule medical facility use.</li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li>Jordanian medical board of Anesthesia or equivalent</li>
<li>MOH license of Anesthesia</li>
<li >Academic degree is preferred</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Position Purpose:</span></p><br>
<p>A Trade Marketing Representative (TMR) plays a vital role in driving product visibility, availability, and sales performance within a specific geographic territory or market segment. The primary purpose of a Trade Marketing Representative is to bridge the gap between the brand and the retail environment. They ensure the company’s products are well-positioned in stores, increasing brand presence, product availability, Merchendising, driving consumer demand at the point of purchase and to deploy all respective trade activities.</p><br>
<p><span>Main Areas of Responsibility:</span></p><br>
<ul>
<li>Route Planning and Execution: Developing and following efficient route plans to ensure the availability and visibility of JTI brands in assigned channels. This involves close collaboration with Area Sales Managers to optimize route effectiveness.</li>
<li>In-Store Promotion and Point of Sale Materials (POSM) Management: Analyzing accounts to increase shop share through in-store promotions, ensuring planogram implementation, managing visibility contracts, maintaining POSM in optimal condition, and ensuring fresh stock availability according to the First-In-First-Out (FIFO) rule.</li>
<li>Market Intelligence and Competitor Analysis: Monitoring and reporting on competitor activities, gathering accurate and timely market intelligence, and disseminating information on JTI and competitors’ activities to inform strategic decisions.</li>
<li>Relationship Building: Establishing and maintaining close contact with key stakeholders, such as retailer owners and managers, to support objectives related to product availability, market share, market information, and promotion programs.</li>
<li>Consumer Activities and Outlet Management: Selecting and managing appropriate outlets for conducting consumer engagement activities to enhance brand engagement and drive sales</li>
</ul>
<p>Requirements:</p><br>
<p>Minimum 3 years experience in Trade Marketing, Sales, Merchendising, Distibution in FMCG company</p><br>
</div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations. Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities Implements all analytical research activities including initiation, designs, routine procedures, and reports on any faced issues to support product development efficiently. Conducts the development activities for basic pharmaceutical formulations including initiation and reporting any faced obstacles to support product development in a timely manner with considerations for scale-up/ tech-transfer. Demonstrates excellent oral and written communication skills with the ability to present results through written reports, publications, and related documentation. Summarizes and critically evaluates the study results in order to develop and test new hypotheses, execute experiments and author technical reports. Participates in the development and scale-up processes from bench top to pilot scale to assist in technology transfer to commercial plants. Establishes a knowledge base by actively seeking out technologies and tracking publications in relevant fields to keep the company informed of research and industry developments. Gathers and provides new perspectives, arriving at solutions based on multiples sources of information to evaluate and solve complex technical challenges that arise on both internal and external projects. Analyses and evaluates test results to make well-reasoned strategic recommendations that inform future R&D decisions at the company. Collaborates and gains commitment with stakeholders internally and externally to achieve project objectives in support of product development and approval Continuous Improvement Contributes to the identification of opportunities for continuous improvement of processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement Reporting. Assists in the preparation of timely and accurate reports of Research & Development to meet company and department requirements, policies and standards Safety, Quality & Environment Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. Related Assignments Performs other related duties or assignments as directed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Experience:</p><p>3 5 years of relevant experience in pharmaceutical industry in research & development or a laboratory setting.</p><p>Any previous pharmaceutical research experience is a plus</p><p>Education:</p><p>Bachelor s degree in Pharmacy or related scientific field with a Masters/PHD preferred.</p><p>Language:</p><p>Advanced-level English (written and spoken).</p><p>Required Skills:</p><p>Proficiency in MS Office (Word, Excel, PowerPoint).</p><p>Familiarity with SAP (preferred).</p><p>Ability to work independently and manage multiple tasks.</p><p>Strong teamwork and collaboration skills.</p><p>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</p><p>Quick learner with flexibility and adaptability.</p><p>Active listening and strong motivation.</p><p></p></section>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
Optimiza
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is seeking a dedicated Junior Oracle DB Administrator to assist with the effective management and administration of our Oracle database systems.<br> Key Responsibilities: Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.<br> Support database monitoring, tuning, and troubleshooting efforts.<br> Help in performing backup and recovery operations to maintain data integrity and availability.<br> Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.<br> Document procedures and maintain records of database activities.<br> Participate in on-call rotation and respond promptly to database incidents.<br> Class A Health Insurance Annual Bonus Bachelor’s degree in Computer Science, Information Technology, or related field.<br> 1-2 years of Oracle database concepts and architecture.<br> Familiarity with SQL and PL/SQL programming.<br> Willingness to learn and adapt in a fast-paced environment.<br> Good problem-solving skills and attention to detail.<br> Effective communication and teamwork abilities.<br> Certifications in Oracle Database Administration are a plus but not mandatory.<br></span> </div>