Head Pastry Jobs - Amman Jordan

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Operations management</h4> <p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br> Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br> Monitor product quality and consistency across all food and beverage offerings.<br> Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br> Ensure all opening, closing, and cash handling procedures are properly followed.</p> <h4>Guest experience</h4> <p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br> Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br> Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br> Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p> <h4>Team leadership</h4> <p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br> Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br> Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br> Conduct regular performance reviews and support staff development through coaching and training initiatives.</p> <h4>Financial & administrative</h4> <p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br> Prepare monthly reports and forecasts for management review.<br> Implement effective upselling and suggestive selling strategies to increase average checks.<br> Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p> <h4>Compliance & standards</h4> <p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br> Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br> Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br> Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field.</li> <li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li> <li>Strong knowledge of beverage service, mixology, and premium product offerings.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in POS systems and Microsoft Office applications.</li> <li>Fluent in English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</p><p><span >Position: Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</span></p><p>Location: Jordan</p><p>City: Amman</p><p>Sector: Financial Services</p><p>Years of Experience 10 to 15 minimum</p><p>Qualification: Education Bachelor s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</p><p>Salary: Highly Competitive Executive Market Rate + Performance Incentive</p><p>Workdays: 5</p><p>Description:</p><p>Our client is a pioneering U.S.-based Islamic wealth management and registered investment advisory firm managing several billion dollars in assets on behalf of individuals, families, retirement plans, charitable organizations, and institutions. The firm combines fiduciary excellence, stewardship, ethical investing, and faith-based principles to help clients preserve, grow, and transfer wealth responsibly across generations. Rather than viewing wealth as something to be owned, the firm believes wealth is entrusted to our care and should be managed with integrity, wisdom, and long-term responsibility. As part of its international expansion, the firm is establishing a strategic Operations and Client Service Center in Amman, Jordan, that will become a critical extension of its U.S. wealth management platform. Position Summary The Managing Director will serve as the senior executive responsible for establishing, leading, and scaling the Jordan Operations Center. This is considerably more than a traditional office management role. The successful candidate will build an enduring institution that supports one of the leading Islamic wealth management firms in the United States. The Managing Director will be responsible for developing the people, culture, operational infrastructure, and leadership capacity necessary to support a world-class client service organization. Operating primarily during U.S. Eastern business hours, the Managing Director will work closely with the firm s executive leadership in the United States to ensure seamless collaboration, operational excellence, and exceptional service delivery. The successful candidate will possess strong financial services expertise, exceptional leadership abilities, excellent English communication skills, and a passion for building high-performing organizations founded on integrity, stewardship, accountability, and continuous improvement. The ultimate objective is to institutionalize a culture of stewardship in which every client interaction, operational process, and employee reflects the firm s commitment to excellence, fiduciary responsibility, and service. Core Responsibilities</p><p>1. Country Leadership &amp; Institutional Development</p><ul><li>Launch, establish, and lead the Jordan Operations Center.</li><li>Build a scalable operational infrastructure capable of supporting the firm s long-term international growth.</li><li>Establish the Jordan office as a trusted and indispensable extension of the U.S. organization.</li><li>Ensure full compliance with Jordanian labor laws, employment regulations, corporate governance requirements, and government registrations.</li><li>Manage local vendors, service providers, and regulatory relationships.</li></ul><p>2. Talent Acquisition, Leadership &amp; Culture</p><ul><li>Recruit, hire, develop, mentor, and retain exceptional professionals.</li><li>Build a disciplined, highly engaged, mission-driven client service organization.</li><li>Develop future leaders through coaching, succession planning, and professional development.</li><li>Foster a culture built upon stewardship, trust, accountability, collaboration, and continuous learning.</li><li>Establish performance management systems that encourage ownership and excellence.</li></ul><p>3. Wealth Management Operations &amp; Client Service Excellence</p><ul><li>Provide executive oversight of wealth management support operations, including client onboarding, account administration, custodial coordination, financial planning support, and investment operations.</li><li>Ensure operational accuracy, responsiveness, confidentiality, and exceptional client service.</li><li>Build systems that consistently exceed U.S. wealth management service standards.</li><li>Develop proactive client follow-up procedures that strengthen long-term client relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</p><p></p></section>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Position</h4> <p>Associate Director – MEP (Data Centres)</p> <p><strong>Location:</strong> Amman, Jordan</p> <h4>Qualification & Experience Required</h4> <ul> <li>Bachelor’s or Master’s degree in Electrical, Mechanical, or Building Services Engineering.</li> <li>10-15+ years of progressive experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Responsible for the end-to-end design, delivery, and technical leadership of mission-critical data centre facilities. You will act as the single technical authority, interfacing directly with clients, vendors, and internal teams to ensure projects meet performance, reliability, and compliance targets from design inception through to delivery.</li> <li>In-depth knowledge of MV/LV power distribution, UPS, emergency generators, CRAC units, economizers, chilled-water systems, VFDs, fire detection/suppression, BMS, and DCIM platforms.</li> <li>Strong understanding of latest data centre system trends and technologies such as liquid-cooling are highly desirable.</li> <li>Preferred experience with fast track design/build projects and/or multiple significant upgrade projects for large-scale technical operations or large-scale compute farms.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> </ul> <h4>About the Company</h4> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.</p> <p>We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>Job summary</h4> <p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Understanding market opportunities & driving revenue</strong></p> <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>

<p><h4>Job summary</h4> <p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Understanding market opportunities & driving revenue</strong></p> <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Director, Data &amp; Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data &amp; Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p><p>Responsibilities:</p><p>1. Platform Architecture &amp; Engineering Leadership:</p><ul><li>Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardised, reliable, and engineered to scale</li><li>Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it</li><li>Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data</li><li>Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand</li><li>Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required</li><li>Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring</li></ul><p>2. Delivery &amp; Data Products:</p><ul><li>Run the D&amp;A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions</li><li>Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output</li><li>Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them</li><li>Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness</li><li>Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs</li><li>Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers</li><li>Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability</li></ul><p>3. Data Governance &amp; Quality:</p><ul><li>Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions</li><li>Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths</li><li>Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard</li><li>Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer</li><li>Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design</li><li>Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners</li><li>Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases</li></ul><p>4. Team Leadership &amp; Capability Development:</p><ul><li>Lead, hire, and develop the D&amp;A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand</li><li>Define and evolve the role design, skills profile, and career framework for the team within the broader Data &amp; AI CoE structure</li><li>Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline</li><li>Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles</li><li>Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities</li><li>Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline</p><p>Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred</p><p>Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred</p><p>Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles</p><p>Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team</p><p>Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level</p><p>Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment</p><p>Experience with Medallion/lakehouse architecture patterns in production</p><p>Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred</p><p>Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred</p><p>Experience leading a data governance or catalogue implementation, from design through to business adoption</p><p>Life sciences, pharmaceutical, or other regulated industry experience is preferred</p><p>Skills :</p><p>Technical Competencies:</p><ul><li>Data Platform Architecture</li><li>Data Engineering, Pipeline Design &amp; CDC Patterns</li><li>Data Modelling, Transformation &amp; Engineering Standards</li><li>Data Governance, Quality &amp; Catalogue</li><li>Analytics &amp; BI Delivery</li><li>MLOps &amp; ML Platform Foundations</li><li>Delivery Management &amp; Agile Methods</li></ul><p>Platform &amp; Technical Skills:</p><ul><li>Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps</li><li>Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow</li><li>Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar)</li><li>Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale</li><li>CI/CD for data pipelines, practical implementation at production scale</li><li>Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows</li><li>Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub</li></ul><p>Leadership &amp; Business Skills:</p><ul><li>Credible with both technical teams and senior business stakeholders</li><li>Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically</li><li>Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap</li><li>Strong written and verbal communication in English; Arabic proficiency valued</li><li>Cultural intelligence for working effectively across MENA, US, and Europe</li></ul><p></p></section>

About the Role <p>We are looking for a driven and results-oriented <strong>AdTech Sales Executive</strong> with a strong focus on <strong>UAE, KSA, and Jordan</strong>.</p> <p>The ideal candidate has experience in <strong>AdTech, programmatic advertising, digital media, mobile advertising, or SaaS sales</strong>, along with a strong understanding of the regional advertising ecosystem and an established network of brands, advertisers, and media agencies.</p> <p> <strong>Turkish is highly preferred</strong> due to the nature of our regional business and growth opportunities.</p> What You'll Do <ul> <li>Own the full sales cycle, from prospecting and lead generation to qualification, negotiation, closing, and account growth.</li> <li>Identify and develop new business opportunities across the UAE, KSA, and Jordan.</li> <li>Build and maintain strong relationships with brands, advertisers, non-gaming apps, media agencies, and strategic partners.</li> <li>Leverage your existing network to open new accounts and accelerate market penetration.</li> <li>Develop and execute sales strategies to achieve revenue and business growth targets.</li> <li>Manage and grow strategic accounts, ensuring strong client relationships and long-term partnerships.</li> <li>Work closely with Product, Marketing, and Operations teams to align sales and go-to-market initiatives.</li> <li>Monitor market trends, competitor activity, and customer needs to identify new opportunities.</li> <li>Share customer and market insights to help improve our product, positioning, and sales strategy.</li> <li>Maintain accurate sales pipelines, forecasts, and activity updates.</li> </ul> What We're Looking For <ul> <li> <strong>2+ years of experience</strong> in Sales, Business Development, or Account Management within <strong>AdTech, Programmatic Advertising, Digital Media, Mobile Advertising, or SaaS</strong>.</li> <li>Experience selling advertising solutions to brands, advertisers, publishers, or media agencies.</li> <li>Experience working with major media agencies such as <strong>GroupM, WPP, Dentsu, Publicis, or Omnicom</strong> is highly relevant.</li> <li>Strong understanding of the digital advertising and AdTech ecosystem.</li> <li>An established network of <strong>brands, advertisers, agencies, or publishers in the UAE, KSA, and/or Jordan</strong>.</li> <li>Strong business development and relationship-building skills, with a proven ability to open new accounts.</li> <li> <strong>Fluent in English and Arabic. Turkish is highly preferred.</strong> </li> <li>Strong negotiation, presentation, and communication skills.</li> <li>A data-driven and commercially minded approach to sales.</li> <li>Ability to work independently and manage the full sales cycle in a remote-first environment.</li> <li>Experience working with international clients or expanding into new markets is a plus.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>2+ years of experience</strong> in Sales, Business Development, or Account Management within <strong>AdTech, Programmatic Advertising, Digital Media, Mobile Advertising, or SaaS</strong>.</li> <li>Experience selling advertising solutions to brands, advertisers, publishers, or media agencies.</li> <li>Experience working with major media agencies such as <strong>GroupM, WPP, Dentsu, Publicis, or Omnicom</strong> is highly relevant.</li> <li>Strong understanding of the digital advertising and AdTech ecosystem.</li> <li>An established network of <strong>brands, advertisers, agencies, or publishers in the UAE, KSA, and/or Jordan</strong>.</li> <li>Strong business development and relationship-building skills, with a proven ability to open new accounts.</li> <li> <strong>Fluent in English and Arabic. Turkish is highly preferred.</strong> </li> <li>Strong negotiation, presentation, and communication skills.</li> <li>A data-driven and commercially minded approach to sales.</li> <li>Ability to work independently and manage the full sales cycle in a remote-first environment.</li> <li>Experience working with international clients or expanding into new markets is a plus.</li> </ul>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<p><h4>Benefits:</h4> <p><strong>401(k)</strong><br> Health insurance<br> Paid time off<br> 401(k) matching<br> Dental insurance</p> <p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p> <p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<p><h4>Benefits:</h4> <p><strong>401(k)</strong><br> Health insurance<br> Paid time off<br> 401(k) matching<br> Dental insurance</p> <p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p> <p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >Program / Department Summary</span></p> <p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p> <p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p> <p >&nbsp;</p> <p ><span >General Position Summary</span></p> <p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p> <p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p> <p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p> <p >&nbsp;</p> <p ><span >Essential Job Responsibilities</span></p> <p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p> <p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p> <p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p> <p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p> <p >&nbsp;</p> <p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p> <p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p> <p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p> <p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p> <p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p> <p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p> <p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p> <p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p> <p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p> <p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p> <p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence &amp; Learning teams, and HQ.</span></p> <p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p> <p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p> <p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p> <p >&nbsp;</p> <p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p> <p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p> <p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p> <p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p> <p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p> <p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p> <p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p> <p ><span >• Work closely with the MCO program and Evidence &amp; Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p> <p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p> <p >&nbsp;</p> <p ><em ><u >Organizational Learning</u></em></p> <p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >• Direct line management of the Reporting Officer.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p> <p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence &amp; Learning Teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p> <p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p> <p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p> <p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p> <p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p> <p ><span >• Excellent written and verbal communication skills in English.</span></p> <p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p> <p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning </span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity </span></p> <p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p><h4>Job description & requirements</h4> <p><strong>Specialty:</strong> Home health<br> <strong>Discipline:</strong> RN<br> <strong>Start date:</strong> 07/06/2026<br> <strong>Duration:</strong> 13 weeks<br> <strong>Hours per week:</strong> 36 hours<br> <strong>Shift:</strong> 12 hours, days<br> <strong>Employment type:</strong> Travel</p> <h4>About Catalytic Solutions</h4> <p>At Catalytic Solutions, we’re redefining what healthcare staffing should feel like. We believe outstanding patient care begins with clinicians who feel supported, respected, and empowered. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.</p> <p>We partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. Behind every placement is our experienced operations team handling compliance, credentialing, and communication so you can focus on delivering exceptional care.</p> <p>Catalytic Solutions—where clinicians thrive, partners trust us, and healthcare staffing gets smarter.</p> <h4>Join our team as an RN case manager in home health!</h4> <p><strong>Job description:</strong></p> <ul> <li>Full time, day shifts – embrace a work-life balance that complements your lifestyle.</li> <li>Become a key player: <ul> <li>Build meaningful relationships with patients and join a collaborative care team.</li> <li>Enjoy the autonomy of managing your caseload while having the support of a dedicated team.</li> </ul> </li> <li><strong>Locations available:</strong> <ul> <li>Bradford, VT</li> <li>Randolph, VT</li> <li>Springfield, VT</li> <li>White River Junction, VT</li> <li>Lebanon, NH</li> </ul> </li> <li><strong>Your role as an RN case manager:</strong> <ul> <li><strong>Patient care:</strong> Screen, evaluate, and treat patients while coordinating with interdisciplinary team members.</li> <li><strong>Care planning:</strong> <ul> <li>Develop and periodically review care plans in collaboration with patients, their families, and physicians.</li> <li>Ensure effective communication of care plans through case conferences.</li> </ul> </li> <li><strong>Ongoing assessment:</strong> Monitor clinical, functional, and emotional status to identify progress and challenges.</li> <li><strong>Education & support:</strong> Teach patients and caregivers self-care techniques while providing essential health guidance.</li> </ul> </li> <li><strong>Minimum qualifications:</strong> <ul> <li>Licensed registered nurse in Vermont and New Hampshire or hold an unencumbered compact license.</li> <li>Graduate of an accredited school of nursing.</li> <li>2 years of experience in home health.</li> </ul> </li> </ul> <h4>Why Catalytic Solutions (CatSol)</h4> <p>At CatSol, we connect dedicated therapists with rewarding assignments across the country. Enjoy competitive pay, seamless onboarding, and a supportive recruiter who’s with you every step of the way. Join us — where your expertise makes a difference every day!</p> <h4>Benefits</h4> <ul> <li>Benefits start day 1</li> <li>Sick pay</li> <li>Life insurance</li> <li>Referral bonus</li> <li>Health savings account</li> <li>Discount program</li> <li>Medical benefits</li> <li>Dental benefits</li> <li>Vision benefits</li> <li>Wellness and fitness programs</li> <li>License and certification reimbursement</li> <li>Pet insurance</li> </ul></p><p></p>

<p><h4>Job description & requirements</h4> <p><strong>Specialty:</strong> Home health<br> <strong>Discipline:</strong> RN<br> <strong>Start date:</strong> 07/06/2026<br> <strong>Duration:</strong> 13 weeks<br> <strong>Hours per week:</strong> 36 hours<br> <strong>Shift:</strong> 12 hours, days<br> <strong>Employment type:</strong> Travel</p> <h4>About Catalytic Solutions</h4> <p>At Catalytic Solutions, we’re redefining what healthcare staffing should feel like. We believe outstanding patient care begins with clinicians who feel supported, respected, and empowered. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.</p> <p>We partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. Behind every placement is our experienced operations team handling compliance, credentialing, and communication so you can focus on delivering exceptional care.</p> <p>Catalytic Solutions—where clinicians thrive, partners trust us, and healthcare staffing gets smarter.</p> <h4>Join our team as an RN case manager in home health!</h4> <p><strong>Job description:</strong></p> <ul> <li>Full time, day shifts – embrace a work-life balance that complements your lifestyle.</li> <li>Become a key player: <ul> <li>Build meaningful relationships with patients and join a collaborative care team.</li> <li>Enjoy the autonomy of managing your caseload while having the support of a dedicated team.</li> </ul> </li> <li><strong>Locations available:</strong> <ul> <li>Bradford, VT</li> <li>Randolph, VT</li> <li>Springfield, VT</li> <li>White River Junction, VT</li> <li>Lebanon, NH</li> </ul> </li> <li><strong>Your role as an RN case manager:</strong> <ul> <li><strong>Patient care:</strong> Screen, evaluate, and treat patients while coordinating with interdisciplinary team members.</li> <li><strong>Care planning:</strong> <ul> <li>Develop and periodically review care plans in collaboration with patients, their families, and physicians.</li> <li>Ensure effective communication of care plans through case conferences.</li> </ul> </li> <li><strong>Ongoing assessment:</strong> Monitor clinical, functional, and emotional status to identify progress and challenges.</li> <li><strong>Education & support:</strong> Teach patients and caregivers self-care techniques while providing essential health guidance.</li> </ul> </li> <li><strong>Minimum qualifications:</strong> <ul> <li>Licensed registered nurse in Vermont and New Hampshire or hold an unencumbered compact license.</li> <li>Graduate of an accredited school of nursing.</li> <li>2 years of experience in home health.</li> </ul> </li> </ul> <h4>Why Catalytic Solutions (CatSol)</h4> <p>At CatSol, we connect dedicated therapists with rewarding assignments across the country. Enjoy competitive pay, seamless onboarding, and a supportive recruiter who’s with you every step of the way. Join us — where your expertise makes a difference every day!</p> <h4>Benefits</h4> <ul> <li>Benefits start day 1</li> <li>Sick pay</li> <li>Life insurance</li> <li>Referral bonus</li> <li>Health savings account</li> <li>Discount program</li> <li>Medical benefits</li> <li>Dental benefits</li> <li>Vision benefits</li> <li>Wellness and fitness programs</li> <li>License and certification reimbursement</li> <li>Pet insurance</li> </ul></p><p></p>

<p><strong>ORGANIZATION DESCRIPTION</strong></p> <p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p> <p><strong>POSITION DESCRIPTION</strong></p> <p>The Proposal Writing &amp; Business Development Manager leads Amideast Jordan’s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization’s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast’s market positioning and pursue new opportunities.</p> <p>The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast’s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast’s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p> <p><strong>RESPONSIBILITIES</strong></p> <p><strong>Business Development &amp; Partnerships</strong></p> <ul> <li>Coordinate the development and implementation of business development plans in collaboration with the Country Director.</li> <li>Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue.</li> <li>Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners.</li> <li>Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities.</li> </ul> <p><strong>Proposal Development, Writing &amp; Knowledge Sharing</strong></p> <ul> <li>Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission.</li> <li>Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast’s expertise and client needs.</li> <li>Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures.</li> <li>Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity.</li> </ul> <p><strong>Organizational Contribution</strong></p> <ul> <li>Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives</li> <li>Undertake additional responsibilities as assigned by the Country Director.</li> </ul> <p><strong>QUALIFICATIONS AND SKILLS</strong></p> <p><strong><em>Required</em></strong></p> <p><strong>Education:</strong> Bachelor’s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</p> <p><strong>Professional Experience:</strong></p> <ul> <li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li> <li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li> <li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li> </ul> <p><strong>Technical Skills</strong></p> <ul> <li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li> <li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li> <li>Familiarity with Amideast’s technical areas, including education, workforce development, STEM, and youth programming.</li> <li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li> <li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li> <li>Ability to develop proposals and pitches for private sector companies.</li> </ul> <p><strong>Communication &amp; Interpersonal Skills</strong></p> <ul> <li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li> <li>Fluency in English required; proficiency in Arabic highly desirable.</li> <li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li> </ul> <p><strong>Personal &amp; Leadership Competencies</strong></p> <ul> <li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li> <li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li> </ul> <p><strong>WORK ENVIRONMENT</strong></p> <p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).</p> <ul> <li>Computer (laptop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> <p>Up to 70% business travel inside Jordan may be needed to support the Programs.</p> <p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p> <p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p> <p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p> <p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p> <p><strong>Please note only the shortlisted candidates will be contacted.</strong> <strong>Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our MENA Insurance practice empowers some of the region s largest Insurance companies to solve their most complex business problems and transform their organizations.</p> <p> </p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the Insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest Insurance companies in MENA and find out why our clients value our insights and experience.</p> <p> </p> The Opportunity <br><p> </p> <p>EY Jordan is seeking an experienced Manager to join its Risk Consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management (ERM), Internal Controls, and Business Continuity Management.</p> Key Responsibilities <br><p> </p> Client Delivery <br><p> </p> <ul> <li>Lead and manage advisory engagements across Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management, Internal Controls, and Business Continuity Management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and Boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> </ul> Project Management <br><p> </p> <ul> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> </ul> Technical Leadership <br><p> </p> <ul> <li>Provide subject matter expertise in Internal Audit, Insurance Regulatory Compliance, Corporate Governance, and Enterprise Risk Management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY s technical excellence and quality standards.</li> </ul> Skills and Experience <br><p> </p> <p>Strong knowledge of Internal Audit Standards (IIA), Insurance Regulatory Frameworks, Corporate Governance, Enterprise Risk Management (COSO and ISO 31000), Internal Controls, Compliance Management, Business Continuity Management, Operational Risk Management, Three Lines Model, and Risk Appetite Frameworks.</p> Qualifications <br><p> </p> <ul> <li>Bachelor s degree in Accounting, Finance, Risk Management, Business Administration, Economics, Actuarial Science, or a related field.</li> <li>Minimum 7 10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> </ul> Preferred Professional Certifications <br><p> </p> <ul> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 Certification</li> </ul></div></section>