Head Pastry Jobs in Jordan
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<p>Job Description</p><p>Position</p><p>Manager – Finance & Accounts</p><p>Department - Finance & Accounts</p><p>Reports To - Head of Finance</p><p><strong>Job Summary -</strong> </p><p>The Manager – Finance & Accounts is responsible for leading the organization’s finance and accounting functions, ensuring accurate financial reporting, statutory compliance, budgeting, taxation, treasury management, and internal controls. The role supports the Head of Finance by providing strategic financial insights, driving process improvements, and ensuring efficient financial operations across the organization.</p><p><strong>Key Responsibilities</strong></p><p><u>Financial Accounting & Reporting</u></p><ul><li><p>Lead the preparation of monthly, quarterly, and annual financial statements in accordance with applicable accounting standards.</p></li><li><p>Ensure timely month-end and year-end financial closing.</p></li><li><p>Review and approve journal entries, account reconciliations, and financial reports.</p></li><li><p>Ensure the accuracy and integrity of financial records and the general ledger.</p></li><li><p>Present financial performance reports and recommendations to the Head of Finance and senior management.</p></li></ul><p><u>Budgeting, Planning & Financial Analysis</u></p><ul><li><p>Lead the annual budgeting and forecasting process.</p></li><li><p>Monitor budget performance and perform variance analysis.</p></li><li><p>Develop financial models and provide strategic financial insights to support business decisions.</p></li><li><p>Analyze business profitability and recommend initiatives to improve financial performance.</p></li></ul><p><u>Cost Management</u></p><ul><li><p>Oversee cost accounting and manufacturing cost analysis.</p></li><li><p>Monitor production costs, inventory valuation, and overhead allocation.</p></li><li><p>Identify opportunities for cost optimization and operational efficiency.</p></li></ul><p><u>Taxation & Statutory Compliance</u></p><ul><li><p>Ensure compliance with all applicable tax laws and statutory regulations.</p></li><li><p>Review and approve tax returns, statutory filings, and regulatory reports.</p></li><li><p>Liaise with external auditors, tax consultants, banks, and government authorities.</p></li><li><p>Ensure compliance with IFRS/IAS and company accounting policies.</p></li></ul><p><u>Treasury & Working Capital Management</u></p><ul><li><p>Manage cash flow, liquidity, and working capital.</p></li><li><p>Prepare cash flow forecasts and optimize fund utilization.</p></li><li><p>Maintain banking relationships and oversee treasury activities.</p></li></ul><p><u>Internal Controls & Audit</u></p><ul><li><p>Develop and strengthen internal control systems and financial governance.</p></li><li><p>Lead internal and external audit engagements and ensure timely resolution of audit findings.</p></li><li><p>Identify financial risks and implement effective mitigation measures.</p></li></ul><p><u>ERP & Process Improvement</u></p><ul><li><p>Drive the effective utilization of ERP systems for finance operations.</p></li><li><p>Lead finance process automation and continuous improvement initiatives.</p></li><li><p>Develop and maintain finance policies, procedures, and Standard Operating Procedures (SOPs).</p></li></ul><p><u>Leadership & Stakeholder Management</u></p><ul><li><p>Lead, mentor, and develop the finance and accounts team.</p></li><li><p>Establish performance objectives and conduct regular performance reviews.</p></li><li><p>Collaborate with cross-functional teams to support operational and strategic objectives.</p></li><li><p>Assist the Head of Finance in strategic initiatives, financial planning, and organizational decision-making.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><u>Qualifications</u></p><ul><li><p>Qualified Chartered Accountant (CA) – Mandatory.</p></li><li><p>MBA (Finance), CMA, CPA, or other relevant professional qualifications will be an added advantage.</p></li></ul><p>Experience</p><ul><li><p>Minimum 5+ years of post-qualification experience as a Chartered Accountant.</p></li><li><p>Experience in manufacturing, textile, apparel, FMCG, or similar industries is preferred.</p></li><li><p>Proven experience in financial reporting, budgeting, taxation, treasury, cost accounting, audits, and statutory compliance.</p></li><li><p>Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and advanced Microsoft Excel.</p></li></ul><p><u>Core Competencies</u></p><ul><li><p>Financial Reporting & Analysis</p></li><li><p>Budgeting & Forecasting</p></li><li><p>Cost & Management Accounting</p></li><li><p>Taxation & Statutory Compliance</p></li><li><p>Treasury & Working Capital Management</p></li><li><p>Internal Controls & Risk Management</p></li><li><p>ERP Systems & Process Improvement</p></li><li><p>Strategic Financial Planning</p></li><li><p>Leadership & Team Management</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent communication and stakeholder management skills</p></li></ul><p><u>Key Performance Indicators (KPIs)</u></p><ul><li><p>Timely and accurate financial reporting.</p></li><li><p>Successful completion of monthly and annual financial closing.</p></li><li><p>Compliance with statutory, tax, and regulatory requirements.</p></li><li><p>Effective budget management and cost optimization.</p></li><li><p>Improved working capital and cash flow management.</p></li><li><p>Successful completion of internal and external audits with minimal observations.</p></li><li><p>Implementation of finance process improvements and automation initiatives.</p></li><li><p>Achievement of departmental goals and development of the finance team.</p></li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>To sort soiled guestroom linen as required and fill containers, label and make ready for pick-up.<br>
To sort/count soiled linen (Food & Beverage) and fill in containers, label and make ready for pick-up.<br>
Set aside misused linen for further investigation.<br>
Report any articles found within the linen/chute area eg. glass, food, cutlery, needles.<br>
Keep own working area constantly clean and tidy during day and end of shift.<br>
Wear as advised mask, gloves for health and safety reasons.<br>
Fold and pile clean towels, bathrobes for floor porters/housemen to pick up and deliver.<br>
Set aside and report any damaged or marked linen.<br>
Roll into linen room all containers with clean linen ready for distribution.<br>
If and when required to wash towels, to observe all points handling chemicals, lifting towels as trained. If and when required to wear goggles/gloves/mask accordingly to the health and safety training.<br>
Help out on other duties deemed necessary within linen/laundry area.<br>
Report to supervisor any equipment malfunctioning, or anything which may be a health and safety hazard.<br>
Attend any training courses given by housekeeping/human resources department.<br>
To make sure all health and safety matters are observed.<br>
Any other work deemed necessary by the head of department.</p>
<h4>Qualifications</h4>
<ul>
<li>High school diploma, vocational training and/or 1 year work experience.</li>
<li>Fluency in local language essential.</li>
<li>Basic understanding of the English language desirable.</li>
<li>Ability to lift/carry requirements up to 25 lbs.</li>
<li>Previous experience in luxury hotel desirable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>Job Description</p><p>Position - Manager Finance & Accounts</p><p>Department - Finance & Accounts</p><p>Reports To - Head of Finance</p><p>Job Summary</p><p>The Manager Finance & Accounts is responsible for leading the organizations finance and accounting functions, ensuring accurate financial reporting, statutory compliance, budgeting, taxation, treasury management, and internal controls. The role supports the Head of Finance by providing strategic financial insights, driving process improvements, and ensuring efficient financial operations across the organization.</p><p>Key Responsibilities</p><p>Financial Accounting & Reporting</p><ul><li>Lead the preparation of monthly, quarterly, and annual financial statements in accordance with applicable accounting standards.</li><li>Ensure timely month-end and year-end financial closing.</li><li>Review and approve journal entries, account reconciliations, and financial reports.</li><li>Ensure the accuracy and integrity of financial records and the general ledger.</li><li>Present financial performance reports and recommendations to the Head of Finance and senior management.</li></ul><p>Budgeting, Planning & Financial Analysis</p><ul><li>Lead the annual budgeting and forecasting process.</li><li>Monitor budget performance and perform variance analysis.</li><li>Develop financial models and provide strategic financial insights to support business decisions.</li><li>Analyze business profitability and recommend initiatives to improve financial performance.</li></ul><p>Cost Management</p><ul><li>Oversee cost accounting and manufacturing cost analysis.</li><li>Monitor production costs, inventory valuation, and overhead allocation.</li><li>Identify opportunities for cost optimization and operational efficiency.</li></ul><p>Taxation & Statutory Compliance</p><ul><li>Ensure compliance with all applicable tax laws and statutory regulations.</li><li>Review and approve tax returns, statutory filings, and regulatory reports.</li><li>Liaise with external auditors, tax consultants, banks, and government authorities.</li><li>Ensure compliance with IFRS/IAS and company accounting policies.</li></ul><p>Treasury & Working Capital Management</p><ul><li>Manage cash flow, liquidity, and working capital.</li><li>Prepare cash flow forecasts and optimize fund utilization.</li><li>Maintain banking relationships and oversee treasury activities.</li></ul><p>Internal Controls & Audit</p><ul><li>Develop and strengthen internal control systems and financial governance.</li><li>Lead internal and external audit engagements and ensure timely resolution of audit findings.</li><li>Identify financial risks and implement effective mitigation measures.</li></ul><p>ERP & Process Improvement</p><ul><li>Drive the effective utilization of ERP systems for finance operations.</li><li>Lead finance process automation and continuous improvement initiatives.</li><li>Develop and maintain finance policies, procedures, and Standard Operating Procedures (SOPs).</li></ul><p>Leadership & Stakeholder Management</p><ul><li>Lead, mentor, and develop the finance and accounts team.</li><li>Establish performance objectives and conduct regular performance reviews.</li><li>Collaborate with cross-functional teams to support operational and strategic objectives.</li><li>Assist the Head of Finance in strategic initiatives, financial planning, and organizational decision-making.</li></ul><p>Qualifications</p><ul><li>Qualified Chartered Accountant (CA) Mandatory.</li><li>MBA (Finance), CMA, CPA, or other relevant professional qualifications will be an added advantage.</li></ul><p>Experience</p><ul><li>Minimum 5+ years of post-qualification experience as a Chartered Accountant.</li><li>Experience in manufacturing, textile, apparel, FMCG, or similar industries is preferred.</li><li>Proven experience in financial reporting, budgeting, taxation, treasury, cost accounting, audits, and statutory compliance.</li><li>Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and advanced Microsoft Excel.</li></ul><p>Core Competencies</p><ul><li>Financial Reporting & Analysis</li><li>Budgeting & Forecasting</li><li>Cost & Management Accounting</li><li>Taxation & Statutory Compliance</li><li>Treasury & Working Capital Management</li><li>Internal Controls & Risk Management</li><li>ERP Systems & Process Improvement</li><li>Strategic Financial Planning</li><li>Leadership & Team Management</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and stakeholder management skills</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Timely and accurate financial reporting.</li><li>Successful completion of monthly and annual financial closing.</li><li>Compliance with statutory, tax, and regulatory requirements.</li><li>Effective budget management and cost optimization.</li><li>Improved working capital and cash flow management.</li><li>Successful completion of internal and external audits with minimal observations.</li><li>Implementation of finance process improvements and automation initiatives.</li><li>Achievement of departmental goals and development of the finance team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Qualified Chartered Accountant (CA) Mandatory.</li><li>MBA (Finance), CMA, CPA, or other relevant professional qualifications will be an added advantage.</li><li>Minimum 5+ years of post-qualification experience as a Chartered Accountant.</li><li>Experience in manufacturing, textile, apparel, FMCG, or similar industries is preferred.</li><li>Proven experience in financial reporting, budgeting, taxation, treasury, cost accounting, audits, and statutory compliance.</li><li>Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and advanced Microsoft Excel.</li><li>Financial Reporting & Analysis</li><li>Budgeting & Forecasting</li><li>Cost & Management Accounting</li><li>Taxation & Statutory Compliance</li><li>Treasury & Working Capital Management</li><li>Internal Controls & Risk Management</li><li>ERP Systems & Process Improvement</li><li>Strategic Financial Planning</li><li>Leadership & Team Management</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and stakeholder management skills</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The role will be responsible for the day-to-day development activities of the application development team. The developer will be responsible for the design, testing, development and deployment of eUNRWA solutions, web applications and interfaces with internal and external partner systems, services, and projects within the overall software development lifecycle. The incumbent will coordinate with other DITID units to provide technical solutions and implement the software solutions for high performance, optimized and efficient solutions as required by all business processes and in compliance with the defined standards.<br> Work Location<br>Amman and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>until end of the year with the possibility for extension<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Develop and maintain web applications using React for the front end and Python/Django for the back end. · Design and implement RESTful APIs and integrate with third-party services. · Ensure applications security, performance, and scalability across environments. · Collaborate with UI/UX designers to deliver user-centric and responsive solutions. · Write clean, maintainable, and well-documented code following best practices. · Conduct code reviews and provide mentorship to junior developers. · Troubleshoot, debug, and upgrade existing systems to improve functionality and reliability. · Prepare comprehensive technical documentation and user manuals. · Participate in agile ceremonies and provide regular progress updates.<br> Qualifications/special skills<br>University degree from accredited educational institution in computer sciences or information technology or other related discipline. · Minimum 6 years of experience in full stack development. · Proven experience with React, Python, and Django. · Experience with RESTful API design and integration. · Strong knowledge of front-end technologies (HTML5, CSS3, JavaScript/TypeScript). · Familiarity with relational databases (e.g., PostgreSQL, MySQL, MSSQL). · Experience implementing authentication, authorization, and role-based access control · Familiarity with testing frameworks (e.g., PyTest, Django Test Framework) · Experience with building and using Docker Containers<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is until end of the year, with the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID) and digital workspace the role works under the overall supervision of the head, HD Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day-to-day operations of engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on-the-job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations <br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations <br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations <br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. </p>
<p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH’s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming.</p>
<p><strong>1.Role and responsibilities</strong></p>
<p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.</p>
<p>The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.</p>
<p> </p>
<p>The following is a brief description of the role.</p>
<p><u>Generic responsibilities</u></p>
<ol>
<li>Adherence to NRC policies, guidance and procedures</li>
<li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li>
<li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li>
<li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li>
<li>Conduct ICLA specific technical research and document findings and recommendations</li>
<li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li>
<li>Develop ICLA specific technical indicators and mechanism for M&E</li>
<li>Develop ICLA specific technical guidance, tools and mechanism</li>
<li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li>
<li>Develop training modules and provide specific technical learning or/and training for partners. </li>
</ol>
<p><u>Specific responsibilities</u></p>
<ol>
<li><strong>Partners PCM:</strong> Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points. </li>
<li><strong>Partner technical support: </strong>Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities. </li>
</ol>
<ol>
<li value="3"><strong>Partner technical quality assurance: </strong>Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas. </li>
</ol>
<ol>
<li value="4"><strong>Legal research and analysis: </strong>assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners. </li>
</ol>
<ol>
<li value="5"><strong>Partner organisational development: </strong>Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit. </li>
</ol>
<ol>
<li value="6"><strong>Technical reporting and donor compliance:</strong> Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team. </li>
</ol>
<ol>
<li value="7"><strong>Learning and evidence generation: </strong>Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team. </li>
</ol>
<ol>
<li value="8"><strong>Monitoring, Evaluation and Learning:</strong> Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management. </li>
</ol>
<ol>
<li value="9"><strong>Risk management:</strong> Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator. </li>
</ol>
<ol>
<li value="10"><strong>Representation and coordination:</strong> Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit. </li>
</ol>
<p><u>Critical interfaces</u></p>
<p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p>
<ul>
<li>Legal aid partners </li>
<li>Head of Legal Aid Unit </li>
<li>HoPSU </li>
<li>Country Manager </li>
<li>Grants Manager </li>
<li>Partnerships Coordinator </li>
<li>MEL Manager and Coordinator </li>
</ul>
<ul>
<li>Finance Manager </li>
</ul>
<ul>
<li>Digital Coordinator </li>
</ul>
<ul>
<li>Legal Coordinator </li>
</ul>
<ul>
<li>Risk and Compliance Coordinator </li>
</ul>
<ul>
<li>ICLA teams in countries of origin. </li>
</ul>
<p>The Legal Coordinator will have no direct line management responsibilities.</p>
<p><strong>2.Competencies</strong></p>
<p> <u>1. Professional competencies </u></p>
<p>These are skills, knowledge and experience that are important for effective performance.</p>
<p><strong>Generic professional competencies for this position</strong>:</p>
<ul>
<li>Bachelor’s degree in law</li>
<li>Minimum 3 years of relevant experience within the legal aid field of expertise</li>
<li>Legal aid technical specific knowledge from the humanitarian sector</li>
<li>Previous experience from working in complex and volatile contexts</li>
<li>Documented technical competences related to the position’s responsibilities</li>
<li>Documented results related to the position’s responsibilities</li>
<li>Fluency in Arabic and English, both written and verbal</li>
</ul>
<p><strong>Context related skills, knowledge and experience</strong>:</p>
<ul>
<li>Familiar with the North Africa context. </li>
<li>Experience working with local civil society. </li>
<li>Experience working in managing PCM. </li>
<li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations. </li>
</ul>
<p><u>2. Behavioural competencies</u></p>
<p>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are <strong>essential</strong> for this position:</p>
<ul>
<li>Strategic thinking</li>
<li>Planning and delivering results</li>
<li>Working with people</li>
<li>Communicating with impact and respect</li>
<li>Analysing</li>
<li>Handling insecure environments</li>
</ul>
<p><strong>3. Performance Management</strong></p>
<p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p>
<ul>
<li>The Job Description</li>
<li>The individual Work- and Professional Development Plan</li>
<li>The Competency Framework</li>
</ul>
<p ><strong>What we offer:</strong></p>
<ul>
<li>Duty station: Amman, Jordan.</li>
<li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding. </li>
<li>Travel: 40%</li>
<li>Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.</li>
<li>Please refer to the <a href="https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM">Job Description </a>for additional details.</li>
<li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li>
<li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</li>
</ul>
<p ><strong>Important information about the application process</strong></p>
<ul>
<li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying.</li>
<li>Submit your application and CV in English, taking care to attach your latest CV.</li>
<li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted. </li>
<li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. </li>
<li>If you have any questions about this role, please email <a href="mailto:mero.recruitment@nrc.no">mero.recruitment@nrc.no</a> with the job title as the subject line.</li>
</ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>To sort soiled guestroom linen as required and fill containers, label and make ready for pick-up.<br>
To sort/count soiled linen (Food & Beverage) and fill in containers, label and make ready for pick-up.<br>
Set aside misused linen for further investigation.<br>
Report any articles found within the linen/chute area eg. glass, food, cutlery, needles.<br>
Keep own working area constantly clean and tidy during day and end of shift.<br>
Wear as advised mask, gloves for health and safety reasons.<br>
Fold and pile clean towels, bathrobes for floor porters/housemen to pick up and deliver.<br>
Set aside and report any damaged or marked linen.<br>
Roll into linen room all containers with clean linen ready for distribution.<br>
If and when required to wash towels, to observe all points handling chemicals, lifting towels as trained. If and when required to wear goggles/gloves/mask accordingly to the health and safety training.<br>
Help out on other duties deemed necessary within linen/laundry area.<br>
Report to supervisor any equipment malfunctioning, or anything which may be a health and safety hazard.<br>
Attend any training courses given by housekeeping/human resources department.<br>
To make sure all health and safety matters are observed.<br>
Any other work deemed necessary by the head of department.</p>
<h4>Qualifications</h4>
<ul>
<li>High school diploma, vocational training and/or 1 year work experience.</li>
<li>Fluency in local language essential.</li>
<li>Basic understanding of the English language desirable.</li>
<li>Ability to lift/carry requirements up to 25 lbs.</li>
<li>Previous experience in luxury hotel desirable.</li>
</ul></p><p></p>
<p><strong>Re-Advertised Announcement</strong></p>
<h1><strong>Human Resources Operational Partner Support </strong><strong>OCG - Cell 5</strong></h1>
<p><em>Family: Human Resources</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p>
<p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p>
<p><em>Starting date: 1<sup>st</sup> November 2026</em></p>
<p><em>Duration: 12 Months.</em></p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong></p>
<p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes: </p>
<ul>
<li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li>
<li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant.</li>
<li>Delocalized & Hosted positions.</li>
<li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li>
</ul>
<p> </p>
<p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p>
<p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p>
<p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><em>Scope of responsibilities:</em></strong></p>
<ol>
<li value="NaN"><strong>Operational Planning & Translation of Ambitions into HR Needs:</strong></li>
</ol>
<p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>IMS Staffing Requests</strong></p>
</td>
<td >
<ul>
<li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li>
<li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li>
<li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>MYR & POA Review</strong></p>
</td>
<td >
<ul>
<li>1<sup>st</sup> round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li>
<li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li>
<li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Gap-fill & DEI Planning</strong></p>
</td>
<td >
<ul>
<li>Follows up on IMS staffing setups based on HR planning as per LVB.</li>
<li>Carries out DEI checks and follow-up linked to HR planning</li>
<li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li>
</ol>
<p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>2a Job Openings & Matching</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Openings</strong></p>
</td>
<td >
<ul>
<li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li>
<li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li>
<li>Follows up on position management and vacancy tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Matching Process</strong></p>
</td>
<td >
<ul>
<li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li>
<li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li>
<li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li>
<li>Prepares and maintains the Tour du Monde document and cell TDM document.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2b Pre-Departure & Departure</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Movement & Visas</strong></p>
</td>
<td >
<ul>
<li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li>
<li>Provides support to FMRs in case of specific movements or visa complexity.</li>
<li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li>
<li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li>
<li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Admin & Contract Setup</strong></p>
</td>
<td >
<ul>
<li>Follows up on briefing plans and BIC documents.</li>
<li>Ensures Ligo updates for departing IMS are completed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>HR Briefings</strong></p>
</td>
<td >
<ul>
<li>Carries out or participates in HR briefings according to policy.</li>
<li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li>
<li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2c During Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Monthly Follow-up</strong></p>
</td>
<td >
<ul>
<li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li>
<li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li>
<li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li>
<li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Indicators & Tracking</strong></p>
</td>
<td >
<ul>
<li>Tracks first and second mission indicators.</li>
<li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li>
<li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2d Return from Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Early Return</strong></p>
</td>
<td >
<ul>
<li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li>
<li>Follows up on anticipated returns of IMS and files related documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Debriefings & Formalities</strong></p>
</td>
<td >
<ul>
<li>Ensure SHU is alerted when needed at return.</li>
<li>Tracks mission-end formalities with FAR.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<ol>
<li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality & Deployment Support :</strong></li>
</ol>
<p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Routine Maintenance</strong></p>
</td>
<td >
<ul>
<li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li>
<li>Follow up on position management and job opening status.</li>
<li>Follow up on mandatory mission documents and compliance tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Data Quality</strong></p>
</td>
<td >
<ul>
<li>Performs data quality checks and maintains dashboards for IMS indicators.</li>
<li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Deployment Support</strong></p>
</td>
<td >
<ul>
<li>Acts as first-line support for HRCos and cell members on Ligo usage.</li>
<li>Monitors progress and challenges in Ligo deployment across cell missions.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li>
</ol>
<p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Mobility Programme</strong></p>
</td>
<td >
<ul>
<li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li>
<li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Compensation & Benefits</strong></p>
</td>
<td >
<ul>
<li>Focal point for all topics related to IMS Compensation & Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li>
<li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li>
<li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li>
<li>Solicits and coordinates the intervention of Comp&Ben referents when needed.</li>
<li>Supports HRCos facing questions on the implementation of rewards changes.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Information, Reporting & Meetings :</strong></li>
</ol>
<p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Reporting & Indicators, information sharing</strong></p>
</td>
<td >
<ul>
<li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li>
<li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li>
<li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Meetings</strong></p>
</td>
<td >
<ul>
<li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li>
<li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li>
<li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li>
<li>Additional operational & HR MSF training an asset.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li>
</ul>
<p > </p>
<p><strong>Technical Competencies:</strong></p>
<ul>
<li>IT: Windows 10, database, Excel (use of macros), Power BI.</li>
<li>HR Tools and HR Fundamentals.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>English</li>
<li>French and/or Arabic an advantage.</li>
</ul>
<p > </p>
<p><strong>Other:</strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit: </strong></p>
<ul>
<li>MSF loyalty will be considered on the gross salary.</li>
<li>Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30<sup>th</sup> September 2026</strong><strong>.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day-to-day operations of engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on-the-job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position details</h4>
<p><strong>Reporting line:</strong> Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).<br>
<strong>Location:</strong> Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p>
<h4>General purpose</h4>
<p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p>
<h4>Specific objectives (~12 months)</h4>
<ul>
<li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li>
<li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li>
<li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li>
<li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li>
<li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li>
<li>Increase automation of payment processing activities in line with agreed quarterly targets.</li>
<li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li>
<li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li>
<li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li>
<li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li>
</ul>
<h4>Key activities</h4>
<ul>
<li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li>
<li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li>
<li>Resolve payment functionality issues and address complex operational or program-related issues.</li>
<li>Maintain payment and order processing workflows according to established priorities.</li>
<li>Drive achievement of agreed qualitative and quantitative operational targets.</li>
<li>Analyze payment operations statistics and compile accurate performance reports.</li>
<li>Coordinate with development and technology teams to continually improve the customer payment experience.</li>
<li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li>
<li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li>
<li>Supervise technical integrations with Payment Service Providers (PSPs).</li>
</ul>
<h4>Requirements</h4>
<h4>Key competences</h4>
<ul>
<li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li>
<li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li>
<li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li>
<li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li>
<li>Likely current job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li>
</ul>
<h4>Benefits</h4>
<h4>Employer value proposition</h4>
<p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p>
<p><strong>Compensation:</strong> Competitive base salary plus variable pay, determined based on candidate experience.</p>
<p><strong>Assessment process:</strong> Candidate evaluation includes interviews with the Head of Treasury & Accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>
<p><h4>Position details</h4>
<p><strong>Reporting line:</strong> Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).<br>
<strong>Location:</strong> Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p>
<h4>General purpose</h4>
<p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p>
<h4>Specific objectives (~12 months)</h4>
<ul>
<li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li>
<li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li>
<li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li>
<li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li>
<li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li>
<li>Increase automation of payment processing activities in line with agreed quarterly targets.</li>
<li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li>
<li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li>
<li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li>
<li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li>
</ul>
<h4>Key activities</h4>
<ul>
<li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li>
<li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li>
<li>Resolve payment functionality issues and address complex operational or program-related issues.</li>
<li>Maintain payment and order processing workflows according to established priorities.</li>
<li>Drive achievement of agreed qualitative and quantitative operational targets.</li>
<li>Analyze payment operations statistics and compile accurate performance reports.</li>
<li>Coordinate with development and technology teams to continually improve the customer payment experience.</li>
<li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li>
<li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li>
<li>Supervise technical integrations with Payment Service Providers (PSPs).</li>
</ul>
<h4>Requirements</h4>
<h4>Key competences</h4>
<ul>
<li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li>
<li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li>
<li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li>
<li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li>
<li>Likely current job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li>
</ul>
<h4>Benefits</h4>
<h4>Employer value proposition</h4>
<p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p>
<p><strong>Compensation:</strong> Competitive base salary plus variable pay, determined based on candidate experience.</p>
<p><strong>Assessment process:</strong> Candidate evaluation includes interviews with the Head of Treasury & Accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>
<p><h4>Position title</h4>
<p>Vice president, financial operations</p>
<br>
<h4>Reporting line</h4>
<p>Reports directly to the head of treasury & accounting, with executive oversight from the chief financial officer (CFO).</p>
<br>
<h4>Location</h4>
<p>Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p>
<br>
<h4>General purpose</h4>
<p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p>
<br>
<h4>Specific objectives (~12 months)</h4>
<ul>
<li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li>
<li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li>
<li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li>
<li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li>
<li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li>
<li>Increase automation of payment processing activities in line with agreed quarterly targets.</li>
<li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li>
<li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li>
<li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li>
<li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li>
</ul>
<br>
<h4>Key activities</h4>
<ul>
<li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li>
<li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li>
<li>Resolve payment functionality issues and address complex operational or program-related issues.</li>
<li>Maintain payment and order processing workflows according to established priorities.</li>
<li>Drive achievement of agreed qualitative and quantitative operational targets.</li>
<li>Analyze payment operations statistics and compile accurate performance reports.</li>
<li>Coordinate with development and technology teams to continually improve the customer payment experience.</li>
<li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li>
<li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li>
<li>Supervise technical integrations with Payment Service Providers (PSPs).</li>
</ul>
<br>
<h4>Requirements</h4>
<h4>Key competences</h4>
<ul>
<li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li>
<li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li>
<li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li>
<li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li>
<li>Likely current job: Senior payment operations manager, head of payments, financial operations director, payments lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li>
</ul>
<br>
<h4>Benefits</h4>
<h4>Employer value proposition</h4>
<p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p>
<br>
<p>Compensation: Competitive base salary plus variable pay, determined based on candidate experience.</p>
<br>
<p>Assessment process: Candidate evaluation includes interviews with the head of treasury & accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>
<p><h4>Position title</h4>
<p>Vice president, financial operations</p>
<br>
<h4>Reporting line</h4>
<p>Reports directly to the head of treasury & accounting, with executive oversight from the chief financial officer (CFO).</p>
<br>
<h4>Location</h4>
<p>Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p>
<br>
<h4>General purpose</h4>
<p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p>
<br>
<h4>Specific objectives (~12 months)</h4>
<ul>
<li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li>
<li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li>
<li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li>
<li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li>
<li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li>
<li>Increase automation of payment processing activities in line with agreed quarterly targets.</li>
<li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li>
<li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li>
<li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li>
<li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li>
</ul>
<br>
<h4>Key activities</h4>
<ul>
<li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li>
<li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li>
<li>Resolve payment functionality issues and address complex operational or program-related issues.</li>
<li>Maintain payment and order processing workflows according to established priorities.</li>
<li>Drive achievement of agreed qualitative and quantitative operational targets.</li>
<li>Analyze payment operations statistics and compile accurate performance reports.</li>
<li>Coordinate with development and technology teams to continually improve the customer payment experience.</li>
<li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li>
<li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li>
<li>Supervise technical integrations with Payment Service Providers (PSPs).</li>
</ul>
<br>
<h4>Requirements</h4>
<h4>Key competences</h4>
<ul>
<li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li>
<li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li>
<li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li>
<li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li>
<li>Likely current job: Senior payment operations manager, head of payments, financial operations director, payments lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li>
</ul>
<br>
<h4>Benefits</h4>
<h4>Employer value proposition</h4>
<p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p>
<br>
<p>Compensation: Competitive base salary plus variable pay, determined based on candidate experience.</p>
<br>
<p>Assessment process: Candidate evaluation includes interviews with the head of treasury & accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Sous Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Sous Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Riyadh and is a seasonal 6 month role Nov-April At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>