Help Desk jobs in Jordan 2026 | Latest Tanqeeb Jobs

2 to 3 years Naukri Gulf

IT Officer

On-site - Jordan - Jordan 24 July 2026

Information Technology

An FMCG company in Al-Qastal, Jordan, is seeking an IT officer with 2-3 years of experience to join their team. The successful candidate will be expected to provide technical support and maintain the organization's IT infrastructure.Desired Candidate ProfileQualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 2 3 years of experience in IT support, help desk, or system administration roles. Technical Skills: Strong knowledge of: Windows 10 and Windows 11 Windows Server Active Directory Microsoft 365 TCP/IP, DNS, and DHCP Basic SQL Experience requirements Hands-on experience in network troubleshooting and support. Experience installing, configuring, and maintaining computer hardware, software, and operating systems. Familiarity with printers, scanners, and other peripheral devices. Soft Skills: Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently while collaborating effectively within a team environment. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

0 to 0 years Naukri Gulf

Intern

On-site - Jordan - Amman 6 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">About the Role We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program. Job tasks and responsibilities: managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems. Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime. Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks. Implement security measures to protect network integrity and data confidentiality. Stay up to date on emerging technologies and industry trends. Provide technical support to internal users. Collaborate with other engineering teams to ensure seamless network integration. What We Need From You Bachelor s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field. Soft skills: Very good English Customer Centricity Innovation Commitment to Excellence Technical skills: Analytical Thinking Documenting & Reporting Performance Management </div></section>

0 to 0 years Bayt

Intern Systems and Network Administration

On-site - Jordan 6 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program. Job tasks and responsibilities: <ul><li>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems. </li><li>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime. </li><li>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks. </li><li>Implement security measures to protect network integrity and data confidentiality. </li><li>Stay up to date on emerging technologies and industry trends. </li><li>Provide technical support to internal users. </li><li>Collaborate with other engineering teams to ensure seamless network integration. </li></ul> What We Need From You Bachelor’s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field. Soft skills: <ul><li>Very good English </li><li>Customer Centricity </li><li>Innovation </li><li>Commitment to Excellence Technical skills: </li></ul><ul><li>Analytical Thinking </li><li>Documenting & Reporting </li><li>Performance Management </li></ul> </div>

0 to 0 years Bayt

Front Desk Agent

On-site - Jordan 5 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What You’ll Do (Key Responsibilities) <ul><li>Be the Warm Welcome: Enthusiastically greet guests in person and over the phone. Give a special, personalized welcome to our IHG One Rewards members and returning guests. </li><li>Master the Desk: Swiftly manage guest check-ins and check-outs. Take IDs, hand out room keys, manage safety deposit boxes, and handle cash and credit transactions accurately. </li><li>Maximize the Stay: Answer phone calls promptly to handle inquiries, reservations, and cancellations. Share your local knowledge and identify up-selling opportunities to help guests make the most of their stay. </li><li>Stay One Step Ahead: Anticipate guest needs by recording and acting on their personal preferences. Handle messages, requests, and concerns with care, bringing in management when needed. </li><li>Work as One Team: Collaborate daily with other departments (like Housekeeping, Engineering, and Security) to ensure hotel operations run perfectly. Jump into ad-hoc duties to support your colleagues. </li><li>Safety & Standards: Maintain a safe environment by following all safety procedures and reporting incidents. Take pride in your appearance as a true ambassador of our brand. </li></ul> </div>

0 to 0 years Bayt

Field Service Representative (FSR)

On-site - Jordan 19 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-07-08&#xa;&#xa;Country: Jordan&#xa;&#xa;Location: JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;Position Role Type: Unspecified The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide. The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics. Key responsibilities: Technical in nature <ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul>Customer relationship <ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul>Ability to work independently <ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul> Experience/Qualifications Basic Qualifications: <ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul>Preferred Qualifications a plus: <ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul> This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

0 to 0 years Bayt

Field Service Representative

On-site - Jordan 9 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-07-08&#xa;&#xa;Country: Jordan&#xa;&#xa;Location: JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;Position Role Type: Unspecified The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide. The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics. Key responsibilities: Technical in nature <ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul>Customer relationship <ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul>Ability to work independently <ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul> Experience/Qualifications Basic Qualifications: <ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul>Preferred Qualifications a plus: <ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul> This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

0 to 0 years Bayt

Receptionist

On-site - Jordan 12 June 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you want to make a difference in people's lives?  We are looking for a Receptionist to join our growing team!  Who we are: WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed.  Job Objectives: The Receptionist is responsible for managing front desk operations, ensuring a welcoming and professional environment for employees and visitors. This role involves coordinating office supplies, managing meeting room schedules, and providing administrative support to enhance office efficiency. The position requires strong organizational, communication, and multitasking skills to maintain seamless office experience. Responsibilities and duties: 1. Front Desk & Visitor Management • Greet and welcome visitors in a professional and courteous manner, ensuring a positive first impression. • Serve as a liaison between visitors, employees, and internal departments. 2. Office Coordination & Administrative Support • Manage and schedule meeting rooms, ensuring availability and proper setup. • Oversee office supply inventory, placing orders as needed to maintain stock levels. • Maintain confidentiality while handling sensitive information and documents. 3. Facility & Office Management • Ensure the reception area remains clean, organized, and presentable at all times. • Monitor and coordinate the company’s fleet management for operational efficiency. • Contribute to overall office efficiency by proactively supporting administrative tasks. 4. Collaboration and Reporting • Work closely with HR, Operations, and other departments to support office management initiatives. • Provide reports on front desk activities, office inventory, and administrative support metrics. • Assist in documenting office procedures and improving workflow processes. • Work closely with the safety department to report: 1.Aany health problem incidents with the staff or any unsafe actions. 2. Gathering in the reception area is not allowed (only for coaching). 3. Agents are not allowed to be close to the unsafe zone behind the reception area. Qualifications: Bachelor’s degree in business administration, Communications, or a related field (preferred). Years of Experience:  Minimum 1-2 years of experience in front desk, administrative, or office support roles. Competencies / Behavioral Requirements: • Strong verbal and written communication skills. • Ability to handle multiple tasks in a fast-paced environment. • Attention to detail and strong time management abilities. • Proactive approach to problem-solving and office support. • Professional and customer-service-oriented mindset. Technical Requirements: • Experience in office administration, reception duties, or customer service. • Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software. • Ability to manage visitor management tools. What we offer: <ul> <li>Comprehensive health insurance </li> <li>Competitive compensation package </li> <li>Prime central location </li> <li>Discounts on food, beverages, and wellness services </li> <li>Continuous learning and development opportunities </li> <li>A dynamic, inclusive, and supportive work environment </li> <li>A workplace led by Gen Z and Millennials </li> </ul>Employment type: <ul> <li>Full-time </li> <li>On-site </li> </ul>Working days: <ul> <li>Monday to Friday: 3 pm to 11 pm</li> <li>6th day: Based on need, managed fairly based on priorities and urgency </li> </ul>Ready to make your mark? Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away!  Learn more at wuduh.zenats.com Students and fresh graduates are encouraged to apply.  Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers. Stay connected We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH.  You can find us on:  <ul> <li> LinkedIn </li> <li> Instagram </li> </ul>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability. </div>

0 to 0 years Naukri Gulf

Principle Pricing Specialist

On-site - Jordan - Amman 8 July 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.Help us shape the future of communication by:<ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section>Desired Candidate Profile<ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul>Craft & Toolkit:<ul><li>Pricing Strategy & Optimization</li><li>Commercial Strategy & Revenue Management</li><li>Pricing Models & Packaging</li><li>Deal Desk & Commercial Structuring</li><li>Financial Modeling & Profitability Analysis</li><li>Pricing Analytics & Market Intelligence</li><li>Business Intelligence & Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation & Sales Support</li></ul>Character Traits:<ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul></section>

0 to 0 years Bayt

Front Office Manager

On-site - Jordan 12 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies • Ensures compliance with all Front Office policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service  • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Intern

On-site - Jordan - Amman 20 May 2026

Oil, Gas & Energy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location Amman - Jordan Expected duration 3 months Duties and Responsibilities Organizational Context The Sustainable Livelihoods Unit within UNRWA's RSS Department is responsible for developing and implementing strategies that expand access to socioeconomic pathways out of poverty and enhance the economic self-reliance and resilience of Palestine refugees. The team is engaged in designing transformative livelihoods programming, forming partnerships, and supporting fundraising and project development efforts in Jordan and Syria. Objective of the Internship The internship provides a valuable opportunity for students or recent graduates to gain hands-on experience in livelihoods project design, resource mobilization, stakeholder management, partnership development and research in contexts affected by fragility, conflict, and displacement. Duties and Responsibilities Under the direct supervision of the Senior Programme Advisor - Sustainable Livelihoods, the intern will: • Support drafting project proposals, concept notes and donor briefs. • Conduct desk reviews and background research on relevant sectors (e.g., green economy, youth employment, informal markets). • Assist in mapping funding opportunities and compiling donor profiles. • Help organize internal and external consultations, workshops, and partnership-building events. • Contribute to the development of communication materials such as presentations, infographics, case studies, and reports. • Provide support in developing logical frameworks, indicators, and budget narratives for new initiatives. • Maintain the team’s document repository and support basic data entry, tracking, and formatting of programmatic tools. • Support other tasks related to programme design, resource mobilization, and knowledge management, as required or based on the selected intern’s interests. On completion of the internship, the candidate will have gained: • Hands-on experience, guidance and practical feedback on writing project proposals, outreach materials, and research reports. • Enhanced skills in donor prospecting and engagement. • A deeper understanding of the UN System, early recovery, refugee issues, and the Humanitarian Development Peace (HDP) nexus. • Excellent knowledge of UNRWA, its mandate, structure, and operation mode. • Professional reference letter and professional writing samples for inclusion in a career portfolio. Qualifications/special skills • Strong writing, research, and communication skills in English. Arabic is an asset. • Experience (academic or volunteer) in development or humanitarian programming is desirable. • Proficient in Microsoft Office (especially Word and PowerPoint); knowledge of data visualization tools or Canva is a plus. • Solid time management, organization, collaboration, and intercultural teamwork skills. Analytical and conceptual thinking. • Strong interest in some or all of the following areas: refugee services, human rights, sustainability, climate change adaptation, economic inclusion, value chain development, and economic development in the MENA region. Currently enrolled in, or recently completed, a Master’s degree in International Development, Public Policy, Economics, Social Sciences, or a related field. Languages Fluency in English & working knowledge of Arabic is preferred Additional Information Not available. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

0 to 0 years Bayt

Principle Pricing Specialist

On-site - Jordan 8 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals. As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value. Help us shape the future of communication by: <ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.  </li></ul><ul><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.  </li></ul><ul><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.  </li></ul><ul><li>Drive pricing governance and establish pricing best practices across the organization.  </li></ul><ul><li>Own the commercial deal desk for strategic enterprise opportunities.  </li></ul><ul><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.  </li></ul><ul><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.  </li></ul><ul><li>Balance customer acquisition objectives with long-term profitability.  </li></ul><ul><li>Identify pricing opportunities that accelerate revenue growth and improve margins.  </li></ul><ul><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.  </li></ul><ul><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.  </li></ul><ul><li>Support annual pricing reviews and commercial planning.  </li></ul><ul><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.  </li></ul><ul><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.  </li></ul><ul><li>Monitor market trends, customer expectations, and pricing innovations.  </li></ul><ul><li>Work closely with Product teams to align pricing with product strategy and roadmap.  </li></ul><ul><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.  </li></ul><ul><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.  </li></ul><ul><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.  </li></ul><ul><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.  </li></ul><ul><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.  </li></ul> What you'll bring: <ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.  </li></ul><ul><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.  </li></ul><ul><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.  </li></ul><ul><li>Experience supporting enterprise sales organizations and complex commercial negotiations.  </li></ul><ul><li>Excellent analytical and financial modeling skills.  </li></ul><ul><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage. </li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.  </li></ul>Craft & Toolkit: <ul><li>Pricing Strategy & Optimization </li><li>Commercial Strategy & Revenue Management </li><li>Pricing Models & Packaging </li><li>Deal Desk & Commercial Structuring </li><li>Financial Modeling & Profitability Analysis </li><li>Pricing Analytics & Market Intelligence </li><li>Business Intelligence & Reporting (Excel, Power BI, Tableau) </li><li>Enterprise SaaS/CPaaS Pricing </li><li>Commercial Negotiation & Sales Support </li></ul>Character Traits: <ul><li>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions. </li><li>Ownership and accountability – take responsibility and follow projects through to completion. </li><li>Communication – explain ideas clearly and listen to others across teams. </li><li>Collaboration – work well with others and support team goals. </li><li>Adaptability and learning – adjust to change and keep learning new skills or tools. </li><li>Mentorship and knowledge sharing – help others grow and share what you know. </li><li>Resilience – stay calm under pressure and handle setbacks constructively. </li><li>Quality and attention to detail – do work carefully and strive for improvement. </li><li>Advocacy and innovation – encourage best practices, efficiency, and new ideas </li></ul>As a Unifone you’ll receive a range of benefits: <ul><li>Competitive salary and bonus </li><li>Unifonic share scheme (we are all owners!) </li><li>30 holiday days after the first anniversary </li><li>Your Birthday off! </li><li>Spend up to 25 days per year working from anywhere in the world! </li><li>Paid leave for new parents </li></ul> </div>

0 to 0 years Naukri Gulf

Strategic Partnerships and Business Development Manager

On-site - Jordan - Jordan 13 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> ROLE PURPOSE The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals. Dimensions of the Role The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy. Accountabilities Partnerships and Business Development Support Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally. Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information) Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools. Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process. Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery. Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering. Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives. Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy. Perform other related duties as assigned by HoRM. Coordination and Communication Coordinate with other internal departments (program and support) as necessary. Represents Plan in platforms and meetings held at community and national level when needed. Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation. Attend relevant meetings and working groups where required. Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations. Undertake all other duties that may be determined by the line manager and that are compatible with the job.</div></section><section>Desired Candidate Profile<ul><li>Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul></section>

0 to 0 years Naukri Gulf

Development and Publication of a Policy Paper Kvinna Till Kvinna

On-site - Jordan - Jordan 25 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The consultant, in coordination with Kvinna till Kvinna and RAYA, will:A. Desk Review and Analysis<ul><li>Review IFI related agreements, policy frameworks, and supported reforms in Jordan the past 5-10 years</li><li>Analyze relevant provisions of the Social Security Law and proposed amendments</li><li>Review RAYA s existing research, past policy papers, accountability reports and data on the care economy and women s employment</li></ul>B. Gender and Care Economy Analysis<ul><li>Assess how fiscal and social protection reforms impact:</li><li>Women s labor force participation</li><li>Access to childcare and care services</li><li>Informal and care sector workers</li></ul>C. Stakeholder Engagement<ul><li>Support the design and facilitation of a roundtable discussion with key stakeholders (e.g., IMF, World Bank, SSC, civil society, experts)</li><li>Integrate insights from discussions into the analysis</li></ul>D. Policy Paper Development<ul><li>Produce a structured policy paper including:</li><li>Overview of IFI commitments and national reforms</li><li>Gendered impact analysis</li><li>Identification of policy gaps and risks</li><li>Clear, actionable recommendations</li></ul>Institutional Arrangements<ul><li>The consultant will be contracted by Kvinna till Kvinna</li><li>The consultant is expected to carry this work hybrid</li><li>Work will be conducted in close coordination with RAYA and Kvinna till Kvinna, which will provide data, research, and technical input</li><li>Regular check-ins will be held with both teams</li></ul>Deliverables and Timeline<ul><li>Inception notes</li><li>Draft policy paper in both English and Arabic language.</li><li>Final policy paper incorporating feedback</li><li>Presentation of findings at a public session / roundtable</li><li>Publish the Developed Policy Paper on IFI Commitments and Women s Economic</li><li>Participation in Jordan: The assignment will be conducted over a 6 8 weeks period from August to October 2026, aligned with policy developments related to the Social Security Law.</li></ul>Key Considerations<ul><li>Ensure alignment with ongoing policy discussions on Social Security Law amendments</li><li>Build on existing research, policy papers and most recent data</li><li>Maintain a strong gender, feminist and care economy lens</li><li>Ensure outputs are suitable for both technical and advocacy use</li><li>Disclosure of previous work with consortium partners. Applicants must clearly disclose any previous collaboration or work undertaken with any of the consortium partners involved in this program. Details of such collaboration should include the name of the partner, the nature of the work performed, and the period of collaboration. In cases where previous collaboration exists, the relevant partner may be contacted to obtain an assessment and feedback on the applicant's performance and competence.</li></ul> </div></section><section>Desired Candidate Profile<ul><li>Expertise in gender, social protection, or labour economics</li><li>Experience working on IFIs (IMF/World Bank) and public policy analysis</li><li>Strong understanding of Jordan s policy landscape</li><li>Experience in research, policy writing, and stakeholder engagement</li></ul></section>

0 to 0 years Bayt

Director of IT

On-site - Jordan 11 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations. CANDIDATE PROFILE  Education and Experience  • Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at International locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an Associate Supervisory role. OR • Bachelor’s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills. CORE WORK ACTIVITIES  General • Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.). • Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results. • Monitors assigned company owned and managed offices to verify IT operations are running effectively. • Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan. • Participates in Business Council meetings and produces follow-up report, action plans and distributes information. • Meets with the ADIT and provides updates on IT activities and business plans. • Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information. • Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners. Hotel Acquisition • Confirms IT scope for assigned properties with ADIT. • Executes hotel acquisition IT project with minimal defects and adheres to an appropriate schedule. People • Owns relationship with IT vendors for properties in scope. • Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings. • Participates in the Talent Acquisition process according to company procedures. • Verifies effective induction program for new associates or those in new or different roles. • Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave. • Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. • Verifies adequate communication, training, and execution of talent development programs and related initiatives. • Develops a personal management style that is intended to bring positive performance results from associates. • Builds and maintains positive and effective relations with direct team members. Product • Strives to remain informed on the most up to date knowledge regarding technology partner activities. • Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city. • Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. • Where assigned, documents technology pilot scope and objectives with Business partners. • Seeks owner and operations buy-in and funding. • Sets measurable goals and timeline. • Leads initial phase assessment. Process • Maintains IT inventory for all properties/offices in cluster. • Manages cluster IT agreements for participating properties. • Verifies cluster associates are treated appropriately and in alignment with local operational practices. • Verifies the execution and tracking of rollouts on a timely basis. • Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. • Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. • Monitors flow of issue management amongst continent support desk, technology partners and cluster organizations to verify effectiveness. • Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. • Implements cluster IT policy and procedure as received by Regional IT. • Attends IT Education calls. • Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. • Completes other reasonable duties as requested by leadership. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Intern

On-site - Jordan 9 July 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location HQ Amman/ In-person Expected duration 6 -11 months Duties and Responsibilities UNRWA is a United Nations agency established by the UN General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine Refugees. Its mission is to help Palestine Refugees in Jordan, Lebanon, Syria, the West Bank, including the East Jerusalem, and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East, with around 30,026 staff. UNRWA is funded almost entirely by voluntary contributions. DESCRIPTION OF DUTIES AND RESPONSIBILITIES * Interns may be assigned tasks, including but not limited to: - Assist in the development and revision of learning materials by conducting content analysis and ensuring alignment with UN principles and UNESCO standards. - Assist in research and policy review by gathering and synthesising relevant literature, data, and case studies. - Provide support in drafting and reviewing policy documents, including summarizing key issues and recommendations. - Contribute to strategic discussions by preparing background briefs, meeting notes, and summaries of workshops, training sessions, and seminars. - Assist in developing reports and presentations by organising information in a clear and accessible format. - Manage workflow of project coordination tasks related to education policy and curriculum development. - Conduct desk research on best practices in education policy, digital learning, and teacher capacity-building. - Ensure that quality requirements for the finalization of key documents align with UNRWA branding guidelines. Qualifications/special skills Education: * Be enrolled in an accredited first-level, higher education programme (Bachelor or equivalent); * Be enrolled in an accredited graduate school programme (Master or higher or equivalent); or * Have graduated with a university degree (as defined in paragraphs a and b above), and if selected, must commence the internship within a one-year period of graduation. DESIRABLE QUALIFICATIONS * Specialization in Education: Curriculum, teaching and learning, Mental Health Psychosocial Support, Education Policy and Planning, Digital Education, Education in Emergencies, among other education areas. * Demonstrated interest or experience in policy or project management. * Advanced IT Skills – focusing on data analysis and visualization, software applications (e.g., Power BI), organisational networks, or cloud computing. * Strong organisational skills. * Excellent communication skills (different types of texts, comms channels, and audiences). * Creative thinking and growth attitude. COMPETENCIES: - Learning and researching: Commits to continuous learning. Keep abreast of new developments in own occupation. Embraces knowledge from diverse areas. Actively conducts research to integrate and organise information. Performs critical thinking and analysing. - Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box". Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. - Teamwork: Works collaboratively with colleagues to achieve organisational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. - Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Seeks to apply technology to appropriate tasks. Shows willingness to learn new technology. Languages Excellent command of spoken and written English. Knowledge of Arabic is an asset. Additional Information Not available. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

0 to 0 years Bayt

Gateway Agent

On-site - Jordan 3 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB PURPOSE The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. PRINCIPAL ACCOUNTABILITIES <ul><li>Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</li><li>Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li><li>Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</li><li>Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li><li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul> NATURE AND SCOPE Context The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. Reporting Relationships Reports directly to the Gateway supervisor. Contact External <ul><li>Customers</li><li>DHL Network</li></ul> Internal <ul><li>Ground Operation</li><li>Customer Care </li><li>CS Manager & Supervisors</li><li>Air operations </li><li>Sales</li><li>Accounts</li><li>Customer Accounting</li><li>Service center T/L</li></ul> Problem Solving The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure. Decision Making The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor. Planning and Organization The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently. Job Challenge The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle. The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task. KNOWLEDGE, SKILLS AND EXPERIENCE <ul><li>Sound educational back ground with knowledge of the Service Industry, an added advantage.</li><li>Sound knowledge of custom clearance procedures. </li><li>Working knowledge of Microsoft Word, Excel and Power Point.</li><li>Good oral and written communication skills – English & Arabic. </li><li>Self motivated individual capable of taking ownership and working independently.</li><li>Tolerance for stress in a fast paced working environment.</li><li>Excellent planning and organising skills.</li><li>Passion for delighting customers.</li><li>Good team player.</li><li>Adheres to policies and procedures.</li><li>Possesses good relationship building and interpersonal skills.</li></ul> </div>

Full Time 0 to 0 years Gulf Talnet

Senior Sales Manager

On-site - Jordan - Amman 20 July 2026

Information Technology

<h4>Job summary</h4> Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. <h4>Candidate profile</h4> Education and experience <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> Understanding market opportunities & driving revenue <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> Providing exceptional customer service <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> Building successful relationships <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> Additional responsibilities <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

Full Time 0 to 0 years Gulf Talnet

Senior Sales Manager

On-site - Jordan - Amman 20 July 2026

Information Technology

<h4>Job summary</h4> Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. <h4>Candidate profile</h4> Education and experience <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> Understanding market opportunities & driving revenue <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> Providing exceptional customer service <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> Building successful relationships <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> Additional responsibilities <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

0 to 0 years Bayt

Senior Sales Manager

On-site - Jordan 1 July 2026

Events & Entertainment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Handles all opportunities if property does not participate in an EBC. • Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand’s Customer Service Standards and property’s Brand Standards. • Executes and supports the business Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff. Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Akhtaboot

Monitoring, Evaluation, Learning, and Information Management Assistant

On-site - Jordan - Amman 23 July 2026

Logistics, Supply Chain & Procurement

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.   The Program / Department / Team Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan. Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).   The Position The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements. Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators. The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.   The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools. The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.     Essential Responsibilities   Monitoring, Evaluation, and Learning • Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements. • Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards. • Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms. • Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility. • Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested. • Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions. • Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions. Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation. • Support consortium partners in their MEL plans, reporting processes, and close-out requirements. • Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned. • Ensure data protection in accordance with Responsible Data Policy and evaluation requirements. • Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates. • Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making. • Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities. • Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations. • Complete any other duties assigned.   Information Management • Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions. • Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners. • Facilitate data demand and ensure that collected data flows accurately into IM systems. • Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. • Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms. • Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system. • Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.   Capacity Building and Mentoring • Train field staff and partners on basic MEL tools and ethical data practices. • Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities. • Develop individual work plans and provide regular feedback. • Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.   Reporting • Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor. • Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation. • Contribute to the regular MEL reports.   Project Coordination Activities • Ensure the integration of team members and partners into MEL-relevant decision-making processes. • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions. • Ensure implementation of safeguarding policies and procedures.   Hardware and Software Management • Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures. • Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor. • Prepare a data protection plan in coordination with the relevant stakeholders.   Safeguarding Responsibilities • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.   Supervisory Responsibility: NA Reports Directly To: Senior MEL Officer Works Directly With: Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.     Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.     Knowledge and Experience ▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development. ▪ Master’s degree in is highly preferred. ▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus. ▪ Proven experience in leading a team. ▪ Demonstrated skills in data collection, statistical analysis methods, and database management. ▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools. ▪ Experience developing and delivering training on MEL. ▪ Very strong writing skills, including reports, best practices, case studies, etc. ▪ Proficiency in Microsoft Office applications, including Excel and Word. ▪ Proficiency in developing XLS forms and using ODK is required. ▪ Fluency in spoken and written Arabic and English.     Success Factors ▪ Deep commitment to humanitarian principles and values. ▪ Willingness to learn new skills and methodologies. ▪ Ability to work under pressure, independently, and with limited supervision. ▪ Demonstrated organizational skills. ▪ Demonstrated creative problem-solving skills. ▪ Security, political and cultural awareness. ▪ Ability to provide a high-quality report in English. ▪ Ability to multi-task while meeting several pressing deadlines. ▪ Mature, responsible, and diplomatic in their interactions with others. ▪ Pays attention to detail and is meticulous, thorough, and results-oriented.     Living Conditions / Environmental Conditions The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.   Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive   Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development   Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.   Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.   Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).     الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).     RECRUITMENT SCAMS & FRAUD WARNING Mercy Corps has become aware of scams involving false job offers. Please be advise: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on Akhtaboot. Official Mercy Corps emails will always arrive from a @mercycorps.org email address. Please report any suspicious communications to ((integrityhotline@mercycorps.org))

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Senior Sales Manager

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