Information Systems Jobs in Jordan

<p><h4>Description</h4> <p>The SOC team leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p> <h4>Responsibilities:</h4> <p><strong>SOC operations management</strong><br> Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.</p> <p><strong>Incident management & escalation</strong><br> Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.</p> <p><strong>Team leadership & development</strong><br> Lead, mentor, and develop SOC analysts across all levels.<br> Conduct performance reviews, coaching sessions, and knowledge transfer initiatives.<br> Support recruitment, onboarding, and training activities.</p> <p><strong>Threat detection & operational improvement</strong><br> Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve use cases, correlation rules, dashboards, and operational procedures.<br> Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.</p> <p><strong>Governance, reporting & stakeholder management</strong><br> Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with internal security policies, regulatory obligations, and NCSC licensing requirements.<br> Maintain operational documentation, procedures, and playbooks.</p> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <p>Bachelor’s degree in cybersecurity, information security, computer science, information technology, engineering, or a related field.<br> Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience.<br> Previous experience leading security operations teams.<br> Strong experience with SIEM platforms, threat detection, incident response, and security operations management.<br> Experience within MSSP environments is highly preferred.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul><p></p></section>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design &amp; Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market &amp; Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>

<p>JOB SUMMARY Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p><p>CORE WORK ACTIVITIES</p><p>Managing Revenue Management Projects and Strategy</p><p>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</p><p>Analyzing and Reporting Revenue Management Data</p><p>Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning</p><p>Building Successful Relationships</p><p>Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.</p><p>Managing and Conducting Human Resources Activities</p><p>Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<p>JOB SUMMARY This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CORE WORK ACTIVITIES Managing Revenue Management Projects and Strategy Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed. Analyzing and Reporting Revenue Management Data Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning Building Successful Relationships Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities. Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<p><h4>Job description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p> <p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p> <p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns and drills.</p> <p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p> <p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p> <p>USAF equivalent position is Aircraft Mechanic Apprentice.</p> <h4>Essential responsibilities</h4> <ul> <li>Performs all daily launch/recovery duties in support of operational requirements.</li> <li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneumatic, fuel, electrical/electronic systems, and problems.</li> <li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li> <li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li> <li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li> <li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li> <li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li> <li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li> <li>Must be able to work with little-to-no supervision.</li> <li>Performs all other duties as assigned as requested.</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li> <li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li> <li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li> <li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>Licensed by the FAA as an airframe and powerplant mechanic.</li> <li>RPA deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Aircraft mechanic experience within the last 10 years.</li> <li>MQ-9 experience as an aircraft mechanic.</li> <li>MQ-9 aircraft composite repair/replacement experience.</li> </ul> <h4>Compensation details</h4> <p>34.17</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Additional information</h4> <p>Original posting: 05/05/2026 - 05/09/2026</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p> <p> </p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>Based on approved limit loading instructions/memo and credit approvals received from documentation units of Credit Admin &amp; Control department across Arab Bank plc and subsidiaries and/or documentation unit of the Group Credit Fulfillment &amp; Monitoring team perform the following for Corporate &amp; Institutional Banking (CIB) customers Enter/amend limits, interests, commissions, special conditions, tenor on various modules/applications of core banking systems (e.g. Equation, Exim bills, etc.) Link limits with corresponding collateral information/data in available collateral management module of the Bank Where applicable enter/update collateral (e.g. shares, cash margin, fixed deposits etc.) pledge, pricing, release information in corresponding systems Where applicable archive physically/of in digital document depositary system (e.g. ECM) of the Bank approved limit loading instructions/memo and relevant correspondences Perform and follow up for transactions amendments (e.g. decreasing freeze amounts, amend interest rate, delete notes on core banking systems) Amend limits based on applicable reports (e.g. limit decreased for scheduled accounts report). Print daily reports from core banking systems (e.g. Exim bills) to cancel temporary limits that are settled before maturity date and ensure assure data accuracy. Periodically perform data quality review and amendment activities for CIB customers core banking systems Participate in testing new systems, data reviewing and updating projects. Any other duty as assigned by management from time to time</p><p><strong>Desired Candidate Profile</strong></p><p>Education : At least graduate, preferably from business or finance discipline, from recognized university. Experience: At least 2 Years of credit or corporate banking experience if highly desired Competencies: Strong work discipline &amp; ability to work under pressure Detail oriented Ability to prioritize tasks Time management skills Computer skills, very good skill in MS excel preferred Team player Very good in English Speaking and Writing</p>

<p><h4>Description</h4> <p>A high-growth startup company is looking for an agile, fast-learning backend engineer with 1–2 years of experience who thrives in a fast-paced, ever-changing environment and is eager to build reliable backend services while growing within the team. You'll work closely with senior engineers, product managers, and frontend teams to develop APIs, support and maintain existing applications and internal tools, adapt quickly to shifting priorities, and contribute to scalable backend solutions that power our products.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting quickly as requirements evolve.</li> <li>Support, maintain, and improve existing applications and internal tools — fixing bugs, addressing tech debt, and keeping things running smoothly as the product evolves.</li> <li>Build and maintain internal tools that help other teams (ops, support, product) work more efficiently.</li> <li>Implement business logic and integrations that support product features, often under tight timelines.</li> <li>Write clean, maintainable, and well-tested code following established backend standards.</li> <li>Collaborate with frontend engineers, product managers, and designers — adjusting quickly to new information and shifting priorities.</li> <li>Assist in optimizing system performance, reliability, and security across both new and existing systems.</li> <li>Participate actively in sprint planning, stand-ups, and code reviews, bringing energy and flexibility to the team's iterative process.</li> <li>Contribute to CI/CD pipelines, deployments, and basic monitoring activities.</li> <li>Troubleshoot and resolve backend issues quickly and calmly, in both development and production environments — including legacy code you didn't originally write.</li> <li>Respond to ad hoc requests for fixes, enhancements, or support on existing systems as business needs arise.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, engineering, or a related field (or equivalent practical experience).</li> <li>1–2 years of experience in backend development, ideally in a startup or fast-iteration environment.</li> <li>Good proficiency in Node.js / JavaScript for backend services.</li> <li>Experience building and consuming APIs (REST).</li> <li>Comfortable working within and maintaining existing codebases, not just building from scratch.</li> <li>Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts.</li> <li>Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.</li> <li>Basic experience with Git and modern development workflows.</li> <li>Strong working knowledge of Agile/Scrum methodologies, with genuine comfort handling changing requirements and rapid iteration.</li> <li>Strong problem-solving mindset, adaptability, and willingness to learn quickly.</li> <li>Good communication skills and ability to work in a collaborative, fast-moving team environment.</li> </ul> <h4>Benefits</h4> <h4>Guiding Principles & Values:</h4> <ul> <li>Data-driven, tech first</li> <li>Committed to exceptional experience</li> <li>Holistic ownership</li> <li>Challenging the status quo</li> <li>Together for growth</li> <li>No finish line</li> </ul></p><p></p>

<p><h4>Description</h4> <p>A high-growth startup company is looking for an agile, fast-learning backend engineer with 1–2 years of experience who thrives in a fast-paced, ever-changing environment and is eager to build reliable backend services while growing within the team. You'll work closely with senior engineers, product managers, and frontend teams to develop APIs, support and maintain existing applications and internal tools, adapt quickly to shifting priorities, and contribute to scalable backend solutions that power our products.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting quickly as requirements evolve.</li> <li>Support, maintain, and improve existing applications and internal tools — fixing bugs, addressing tech debt, and keeping things running smoothly as the product evolves.</li> <li>Build and maintain internal tools that help other teams (ops, support, product) work more efficiently.</li> <li>Implement business logic and integrations that support product features, often under tight timelines.</li> <li>Write clean, maintainable, and well-tested code following established backend standards.</li> <li>Collaborate with frontend engineers, product managers, and designers — adjusting quickly to new information and shifting priorities.</li> <li>Assist in optimizing system performance, reliability, and security across both new and existing systems.</li> <li>Participate actively in sprint planning, stand-ups, and code reviews, bringing energy and flexibility to the team's iterative process.</li> <li>Contribute to CI/CD pipelines, deployments, and basic monitoring activities.</li> <li>Troubleshoot and resolve backend issues quickly and calmly, in both development and production environments — including legacy code you didn't originally write.</li> <li>Respond to ad hoc requests for fixes, enhancements, or support on existing systems as business needs arise.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, engineering, or a related field (or equivalent practical experience).</li> <li>1–2 years of experience in backend development, ideally in a startup or fast-iteration environment.</li> <li>Good proficiency in Node.js / JavaScript for backend services.</li> <li>Experience building and consuming APIs (REST).</li> <li>Comfortable working within and maintaining existing codebases, not just building from scratch.</li> <li>Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts.</li> <li>Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.</li> <li>Basic experience with Git and modern development workflows.</li> <li>Strong working knowledge of Agile/Scrum methodologies, with genuine comfort handling changing requirements and rapid iteration.</li> <li>Strong problem-solving mindset, adaptability, and willingness to learn quickly.</li> <li>Good communication skills and ability to work in a collaborative, fast-moving team environment.</li> </ul> <h4>Benefits</h4> <h4>Guiding Principles & Values:</h4> <ul> <li>Data-driven, tech first</li> <li>Committed to exceptional experience</li> <li>Holistic ownership</li> <li>Challenging the status quo</li> <li>Together for growth</li> <li>No finish line</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Senior Software Engineer (Node.js) at Aspire, you will design, develop, and maintain scalable, high-performance backend applications and APIs that power our products and services. You will play a key role in building cloud-native applications, designing microservices, and delivering secure, reliable, and maintainable software solutions. Working closely with Product, QA, DevOps, and Engineering teams, you will contribute to the entire software development lifecycle while mentoring junior engineers and driving engineering best practices.</p><p>What you'll do</p><ul><li>Design, develop, and maintain scalable backend applications using Node.js and JavaScript/TypeScript.</li><li>Build and maintain RESTful APIs and microservices to support business and product requirements.</li><li>Develop secure, high-performance, and maintainable backend services following engineering best practices.</li><li>Design and optimize SQL and NoSQL database schemas and queries to ensure performance and scalability.</li><li>Integrate backend services with third-party APIs, cloud services, and external systems.</li><li>Participate in system architecture discussions, technical design, code reviews, and solution planning.</li><li>Troubleshoot and resolve production issues while ensuring high system availability and reliability.</li><li>Develop unit, integration, and end-to-end tests to maintain high code quality.</li><li>Continuously improve application performance, scalability, security, and maintainability.</li><li>Collaborate with Product Managers, QA Engineers, DevOps Engineers, and cross-functional teams throughout the software development lifecycle.</li><li>Mentor junior engineers through code reviews, technical guidance, and knowledge sharing.</li><li>Prepare and maintain technical documentation for applications, APIs, and architectural designs.</li></ul><p>What you'll need</p><ul><li>Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Minimum of 5 years of professional software development experience, including at least 3 years of hands-on experience with Node.js.</li><li>Strong proficiency in JavaScript (ES6+) and TypeScript.</li><li>Experience building scalable RESTful APIs and microservices.</li><li>Strong understanding of asynchronous programming, event-driven architecture, and Node.js internals.</li><li>Experience with Node.js frameworks such as Express.js, NestJS, or similar.</li><li>Strong knowledge of SQL and/or NoSQL databases such as PostgreSQL, MySQL, MongoDB, or Redis.</li><li>Experience working with Docker and containerized applications.</li><li>Experience using Git and modern CI/CD pipelines.</li><li>Strong understanding of software design principles, clean architecture, and design patterns.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform is an advantage.</li><li>Knowledge of Kubernetes, messaging systems (Kafka/RabbitMQ), and secure application development is a plus.</li></ul><p>Why Aspire</p><p>In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation. Be part of a remote-first organization where flexibility is embraced. Work and learn alongside talented engineers and technology leaders. Explore opportunities to learn and grow through technical and non-technical training programs. Gain global exposure by working on products with international teams and clients. Enjoy our nursery reimbursement benefit. Attend virtual and in-person international technology conferences to expand your knowledge and network.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Minimum of 5 years of professional software development experience, including at least 3 years of hands-on experience with Node.js.</li><li>Strong proficiency in JavaScript (ES6+) and TypeScript.</li><li>Experience building scalable RESTful APIs and microservices.</li><li>Strong understanding of asynchronous programming, event-driven architecture, and Node.js internals.</li><li>Experience with Node.js frameworks such as Express.js, NestJS, or similar.</li><li>Strong knowledge of SQL and/or NoSQL databases such as PostgreSQL, MySQL, MongoDB, or Redis.</li><li>Experience working with Docker and containerized applications.</li><li>Experience using Git and modern CI/CD pipelines.</li><li>Strong understanding of software design principles, clean architecture, and design patterns.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform is an advantage.</li><li>Knowledge of Kubernetes, messaging systems (Kafka/RabbitMQ), and secure application development is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Job As a Cloud Architect at Aspire, you will be responsible for designing, implementing, and optimizing scalable, secure, and high-performance cloud solutions across enterprise environments. You will work closely with engineering, infrastructure, security, and business teams to define cloud strategies, drive cloud adoption, and ensure solutions align with business objectives and industry best practices. What you'll do Design and implement cloud architecture solutions aligned with business and technical requirements. Define cloud standards, governance frameworks, and best practices across the organization. Lead cloud transformation, modernization, and migration initiatives. Collaborate with development and infrastructure teams to ensure successful cloud adoption and integration. Evaluate and recommend cloud services, tools, and technologies to support business needs. Design secure, scalable, resilient, and cost-effective cloud solutions. Lead architecture reviews, technical discussions, and solution design workshops. Develop architecture documentation, technical specifications, and implementation roadmaps. Ensure compliance with security, performance, availability, and operational requirements. Support troubleshooting and optimization of cloud environments. Stay up to date with emerging cloud technologies, trends, and best practices. What you'll need Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 5+ years of experience in Cloud Architecture, Solution Architecture, or Cloud Engineering. Strong experience in Cloud Architecture and solution design. Hands-on experience with AWS and/or Google Cloud Platform (GCP). Experience with containerization and Kubernetes platforms, including Amazon EKS and Google Kubernetes Engine (GKE). Strong understanding of distributed systems and microservices architecture. Solid knowledge of cloud networking, security, identity and access management (IAM), and governance. Ability to translate business requirements into scalable technical solutions. Excellent problem-solving, analytical, and communication skills. Experience working in Agile environments and collaborating with cross-functional teams. Experience with Infrastructure as Code (Terraform, CloudFormation, or similar tools). AWS Certified Solutions Architect, Google Professional Cloud Architect, or equivalent cloud certifications. Experience with enterprise-scale cloud migration and modernization projects. Knowledge of CI/CD pipelines and DevOps practices. Experience with hybrid and multi-cloud environments. Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards. Why Aspire Be part of a (Remote is here-to-stay) organization Work and learn from great minds Explore new opportunities to learn and grow every day by attending technical and non-technical training Get market exposure by working with international tech leaders Nursery reimbursement benefit Attend virtual and onsite international tech conferences Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO/SOC</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 5+ years of experience in Cloud Architecture, Solution Architecture, or Cloud Engineering. Strong experience in Cloud Architecture and solution design. Hands-on experience with AWS and/or Google Cloud Platform (GCP). Experience with containerization and Kubernetes platforms, including Amazon EKS and Google Kubernetes Engine (GKE). Strong understanding of distributed systems and microservices architecture. Solid knowledge of cloud networking, security, identity and access management (IAM), and governance. Ability to translate business requirements into scalable technical solutions. Excellent problem-solving, analytical, and communication skills. Experience working in Agile environments and collaborating with cross-functional teams. Experience with Infrastructure as Code (Terraform, CloudFormation, or similar tools). AWS Certified Solutions Architect, Google Professional Cloud Architect, or equivalent cloud certifications. Experience with enterprise-scale cloud migration and modernization projects. Knowledge of CI/CD pipelines and DevOps practices. Experience with hybrid and multi-cloud environments. Awareness or knowledge of IT security best practices as defined by ISO/SOC</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<div class="cc-row" > <div class="cc-row__content cc-columns-count-1" > <div class="cc-column cc-column--default" > <div class="cc-column__content" > <div class="component-styling-wrapper-0" > <div class="job-details__section" > <div class="job-details__description-content basic-formatter" > <p ><span ><span >What we are looking for</span></span></p> <p ><span >Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p> <p >&nbsp;</p> <p ><span >Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p> <p >&nbsp;</p> <p ><span >Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p> <p >&nbsp;</p> <p ><span >Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p> <p >&nbsp;</p> <p ><span ><span >What you will do</span></span></p> <p ><span >The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p> <p >&nbsp;</p> <p ><span >The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p> <p >&nbsp;</p> <p ><span >The following is a brief description of the role:</span></p> <ul > <li class="ortl-align-justify" > <p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p> </li> <li > <p ><span ><span >Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p> </li> <li class="ortl-align-justify" > <p ><span >High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.&nbsp;</span></p> </li> <li class="ortl-align-justify" > <p ><span >Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p> </li> <li ><span >Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li> <li class="ortl-align-justify" > <p ><span >Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p> </li> <li ><span >Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li> <li class="ortl-align-justify" > <p ><span >Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p> </li> </ul> <p ><span >•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p> <p >&nbsp;</p> <p ><span ><span >What you will bring</span></span></p> <ul > <li class="ortl-align-justify" > <p ><span >Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p> </li> <li class="ortl-align-justify" > <p ><span >5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p> </li> <li class="ortl-align-justify" > <p ><span >Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Strong understanding of protection and conflict sensitivity.&nbsp;</span></p> </li> <li class="ortl-align-justify" > <p ><span >Understanding of internal NRC operational and administrative system is an asset.</span></p> </li> </ul> <p ><span >Please download </span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDs7WgC4o5IT7RgnYhVmCs9AcZgaRxs9vzqxg1wvX8q3lo?e=v3nHbT" rel="noopener noreferrer" ><span >the detailed job description</span></a><span > to learn more about the position.</span></p> <p ><span ><span >What we offer</span></span></p> <ul > <li ><span >Duty station: Amman, Jordan.</span></li> <li ><span >Duration of contract: 6 months with possibility for extension.</span></li> <li ><span >Travel: Up to 10%.</span></li> <li ><span >Salary/benefits: Grade 11 on NRC's grading structure. &nbsp;</span></li> <li ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li> <li ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li> </ul> <p ><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer" ><span >Find out more about the benefits of working for NRC</span></a></p> <p ><span >Important information about the application process</span></p> <ul > <li ><span >We invite applications from all qualified candidates matching the profile.&nbsp;</span></li> <li ><span >Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></li> <li ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li> <li ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li> <li ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></li> <li ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li> <li ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li> </ul> <p ><span ><span >Why NRC?</span></span></p> <p ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p> <p ><a href="https://vimeo.com/736782633" rel="noopener noreferrer" ><span >Watch this short video</span></a><span > to see NRC in action.</span></p> <p ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p> <ul > <li ><span >do demanding and professional work, often in challenging contexts</span></li> <li ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></li> <li ><span >be part of a welcoming and supportive community committed to human dignity</span></li> </ul> <p ><a href="https://www.nrc.no/" rel="noopener noreferrer" ><span >Learn more about NRC</span></a></p> <p ><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer" ><span >Learn more about NRC Jordan</span></a></p> <p ><a href="https://jordaningoforum.org/" rel="noopener noreferrer" ><span >Learn more about the Jordan INGO Forum</span></a></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>