Information Systems Jobs - Amman Jordan
2017 Jobs Found
<p><h4>About Noema Consulting</h4>
<p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p>
<h4>The role</h4>
<p>The senior frontend software engineer designs, builds, and maintains complex, high-quality web applications, working closely with cross-functional teams to deliver exceptional user experiences. The role also involves contributing to key architectural decisions, leading technical initiatives, and mentoring junior team members to drive excellence across the front-end development process.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain responsive and user-friendly web applications using modern JavaScript frameworks (React).</li>
<li>Lead the design of frontend architecture, ensuring scalability, maintainability, and high performance while following best practices and industry standards.</li>
<li>Collaborate closely with product managers, UX/UI designers, and backend developers to translate business requirements into technical solutions.</li>
<li>Conduct code reviews to maintain high code quality, consistency, and adherence to development standards.</li>
<li>Mentor junior developers and provide guidance on best practices, problem-solving, and professional development.</li>
<li>Optimize applications for maximum speed, performance, and scalability across devices and browsers.</li>
<li>Develop and maintain unit and integration tests and troubleshoot issues when they arise.</li>
<li>Stay up to date with emerging front-end technologies, tools, and trends to continuously improve development practices.</li>
<li>Work with design systems and component libraries to ensure consistency and reusability across projects.</li>
<li>Participate actively in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.</li>
</ul>
<h4>Requirements</h4>
<h5>Experience</h5>
<ul>
<li>5+ years in front-end development, delivering complex and scalable web applications.</li>
<li>Strong background in designing, building, and maintaining modern web solutions with a strong user experience focus.</li>
<li>Experience contributing to front-end architecture decisions around scalability, maintainability, and performance.</li>
<li>Involvement in translating requirements into technical solutions in collaboration with product, design, and backend teams.</li>
<li>Experience conducting code reviews and supporting engineering quality across the codebase.</li>
</ul>
<h5>Educational background</h5>
<p>Bachelor’s or master’s degree in computer science, software engineering, or a related discipline.</p>
<h5>Key competencies</h5>
<ul>
<li>Strong frontend expertise in React, core frontend technologies, state management, tooling, and build systems.</li>
<li>Ability to build scalable, maintainable, high-performing, and user-focused web applications.</li>
<li>Solid knowledge of responsive development, API integration, testing, performance, SEO, accessibility, and reliability.</li>
<li>Experience with design systems, reusable components, and component libraries.</li>
<li>Strong analytical thinking, problem-solving, and ability to translate requirements into technical solutions.</li>
<li>Ownership, accountability, reliability, and commitment to high-quality delivery.</li>
<li>Clear communication and effective collaboration with product, design, backend, and cross-functional teams.</li>
<li>Agile mindset, technical guidance, code review, and knowledge sharing.</li>
<li>Continuous improvement mindset with focus on code quality, performance, and team practices.</li>
<li>Digital mindset, openness to AI tools, remote collaboration, self-management, and global/cultural awareness.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>A fully remote work environment.</li>
<li>The opportunity to contribute to international projects for global clients.</li>
<li>A collaborative, multicultural team setting.</li>
<li>The chance to take ownership and make a real impact.</li>
<li>Exposure to experienced professionals and high-quality delivery standards.</li>
<li>A culture built on collaboration, professionalism, and continuous improvement.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>The role of a multi-property content creator is critical for managing and producing a wide array of social media content. This individual is tasked with developing, executing, and overseeing content across various platforms, including photography, videography, reels, and stories. Their work is specifically tailored to enhance the digital presence of four distinct properties: Amman Marriott Hotel, Dead Sea Marriott Resort & Spa, Petra Marriott Hotel, and Sheraton Amman Al Nabil Hotel.</p>
<p>In addition to content creation, this position extends to assisting with graphic design projects. The scope of these projects is broad and diverse, encompassing the creation of engaging content for all social media channels, editing and retouching images, resizing artwork, and devising new artwork solutions. The responsibilities also include crafting campaign creatives, social media artwork, and performing photo editing tasks.</p>
<p>The role demands a vigilant stewardship of the brands involved, particularly Marriott Hotels & Resorts and Sheraton. This includes ensuring that all visual creatives align with and reinforce the brands' integrity and standards. The successful candidate will demonstrate a profound understanding of branding, identity, typography, photography, videography, and layout. They must exhibit exceptional attention to detail, robust project management capabilities, and a flair for innovation and creativity.</p>
<p>This position is not just about technical skills; it requires a strategic thinker who can translate marketing objectives into compelling visual stories that resonate with audiences. The ideal candidate will be adept at navigating the fast-paced world of social media, understanding its trends, and leveraging this knowledge to foster engagement and strengthen brand loyalty across all platforms.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>4+ years of experience in social media, marketing, and visual communications</li>
<li>2+ years of experience in video production, photography, video editing, and graphic design</li>
<li>Experience in a fast-paced environment and ability to coordinate multiple projects and meet critical deadlines</li>
<li>Understanding of Marriott International brand principles and marketing standards</li>
<li>Fluent in written and verbal English is a must</li>
<li>Written Arabic is an advantage</li>
<li>A bachelor's degree is required</li>
</ul>
<p><strong>Professional attributes, skills & experience</strong></p>
<ul>
<li>Experience in operating photography and videography equipment</li>
<li>Graphic design and Adobe Creative Suite (Photoshop, Lightroom, InDesign, Acrobat, Premiere Pro) knowledge</li>
<li>Strong interpersonal skills and ability to collaborate effectively with marketing and operational teams</li>
<li>Ability to communicate ideas clearly (e.g., content brainstorming, content shoots, model direction)</li>
<li>Ability to conceptualize and execute creative vision in relation to content and new ideas</li>
<li>Ability to work flexible schedules including holidays and weekends</li>
<li>Must be able to work on-site at the hotels as a full-time team member</li>
<li>Familiarity with social-first video creation tools like CapCut, InShot, and native editing in Instagram and Facebook</li>
<li>Detail oriented with a track record of follow through and delivery</li>
<li>Good project management skills</li>
<li>Strong communication and an eye for detail</li>
<li>Apple Mac / PC literate with competency in all major design packages</li>
<li>Must demonstrate strong knowledge of technology and up-to-date applications</li>
<li>Experience and knowledge regarding printing specifications</li>
<li>Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi)</li>
<li>Determined, tenacious, likes to experiment, thinking out of the box is a must</li>
<li>Ability to create great working relationships with all levels of the hotel and across multiple disciplines</li>
</ul>
<h4>Core work activities</h4>
<ul>
<li>Create content for four hotels including photography, reels, stories, animation, and video to be used on our channels following social media guidelines and brand tone of voice as set by the hotels and multi-property director of marketing communications</li>
<li>Schedule and create engaging content as required for all channels in a timely manner (Instagram, Facebook, LinkedIn)</li>
<li>Edit and resize content to different specifications as required</li>
<li>Develop monthly visual asset banks to support activations, promotions, and events</li>
<li>Proactively adjust content creation to new trends and happenings</li>
<li>Assist in planning, scheduling, and creative direction of photo and video shootings at our hotels</li>
<li>Oversee social media accounts (Instagram, Facebook, LinkedIn) and maintain a social media calendar and, for disappearing or live content, a record (when possible) of what has been posted</li>
<li>Ensure all stakeholders are engaged and aware of content creation activities in advance</li>
<li>Attend and cover special events and promotions in our hotels</li>
<li>Assist with graphic design as and when required for hotel collaterals and design artworks</li>
<li>Coordinate communication with department managers and teams to ensure ongoing renewal and engagement with new content</li>
<li>Support marketing communication department in bringing to life social media channel content that reflects the brand and positions the venues accurately</li>
<li>Maintain good understanding of new developments, best practices, and trends in the social media landscape</li>
<li>Be creative and develop engaging social media content in line with the hotel brands</li>
<li>Ability to easily connect with people and continually find new ways to engage and source new conversation starters</li>
<li>Ability to multi-task and work with several teams</li>
<li>Bring the hotel brands, programming, and events to life through engaging content creation</li>
<li>Collaborate, brainstorm, and strategize with multiple teams for a wide range of materials including web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials</li>
<li>Translate strategic direction into high-quality design within an established brand identity</li>
<li>Develop concepts with software and execute original content determining ideal usage of color, text, font style, imagery, and layout</li>
<li>Manage the design and uploading process of all project material, understanding best practices for using a content management system</li>
<li>Study design briefs and determine requirements</li>
<li>Conceptualize visuals based on requirements</li>
<li>Prepare rough drafts and present ideas</li>
<li>Illustrate concepts by designing examples of art arrangement, size, type size and style and submitting them for approval</li>
</ul>
<h4>Competencies</h4>
<p><strong>Managing execution</strong></p>
<ul>
<li><strong>Building and contributing to teams:</strong> Actively participates as a member of a team to move the team toward the completion of goals.</li>
<li><strong>Driving for results:</strong> Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action and goes beyond what is required.</li>
<li><strong>Planning and organizing:</strong> Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.</li>
</ul>
<p><strong>Building relationships</strong></p>
<ul>
<li><strong>Coworker relationships:</strong> Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.</li>
<li><strong>Customer relationships:</strong> Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.</li>
<li><strong>Global mindset:</strong> Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement, and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.</li>
</ul>
<p><strong>Generating talent and organizational capability</strong></p>
<ul>
<li><strong>Organizational capability:</strong> Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.</li>
<li><strong>Talent management:</strong> Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li>
</ul>
<p><strong>Learning and applying professional expertise</strong></p>
<ul>
<li><strong>Applied learning:</strong> Seeks and makes the most of learning opportunities to improve performance of self and/or others.</li>
<li><strong>Business acumen:</strong> Understands and utilizes business information to manage everyday operations.</li>
<li><strong>Technical acumen:</strong> Understands and utilizes professional skills and knowledge in a specific functional area to conduct work.</li>
<li><strong>Communications and media:</strong> Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.</li>
<li><strong>Creative expression:</strong> The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.</li>
<li><strong>Marketing:</strong> The ability to generate the strategy used in sales techniques, communications, and business development to positively impact customer relationships and business profitability.</li>
<li><strong>Internet/Intranet/Extranet design:</strong> Knowledge of web and digital fundamentals, including web and digital design principles and approaches, the impact of various technical design choices, and their impact on the user experience.</li>
<li><strong>Program coding:</strong> The ability to design and develop programs from functional and technical specifications using standard design techniques, programming languages, and tools (e.g., flow charting).</li>
<li><strong>Troubleshooting:</strong> Determining causes of complex mechanical or technological operating errors and implementing an appropriate resolution.</li>
<li><strong>Equipment selection:</strong> Determining the kind of technology tools and equipment needed to do a job.</li>
<li><strong>Security:</strong> Knowledge of principles, tools, security, and procedures of security administration including levels of cryptography, encryption algorithms, allowable (legal) encryption tools, effective methods of network monitoring, policies regarding personally identifiable information (PII), and best practices required to maintain secure, reliable, and redundant systems. This includes the ability to construct and implement information security plans for developing systems, new products, and new technologies.</li>
<li><strong>Mechanical:</strong> Knowledge of machines, computers, tools, and other equipment, including their designs, uses, repair, and maintenance.</li>
<li><strong>Computers and electronics:</strong> Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.</li>
<li><strong>Purchasing and materials management:</strong> Knowledge of practices and procedures needed to maintain material, equipment, and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.</li>
<li><strong>Basic competencies:</strong> Fundamental competencies required for accomplishing basic work activities.</li>
<li><strong>Basic computer skills:</strong> Uses basic computer hardware and software (e.g., personal computers, word processing software, internet browsers, etc.).</li>
<li><strong>Mathematical reasoning:</strong> Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.</li>
<li><strong>Oral comprehension:</strong> Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.</li>
<li><strong>Reading comprehension:</strong> Demonstrates understanding of written sentences and paragraphs in work-related documents.</li>
<li><strong>Writing:</strong> Communicates effectively in writing as appropriate for the needs of the audience.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<p><h4>Description</h4>
<p>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong>
<ul>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
</ul>
</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong>
<ul>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site and remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
</ul>
</li>
<li><strong>Security Operations</strong>
<ul>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
</ul>
</li>
<li><strong>Documentation & Continuous Improvement</strong>
<ul>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong>
<ul>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
</ul>
</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong>
<ul>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site and remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
</ul>
</li>
<li><strong>Security Operations</strong>
<ul>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
</ul>
</li>
<li><strong>Documentation & Continuous Improvement</strong>
<ul>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong></li>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong></li>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site & remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
<li><strong>Security Operations</strong></li>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
<li><strong>Documentation & Continuous Improvement</strong></li>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong></li>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong></li>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site & remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
<li><strong>Security Operations</strong></li>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
<li><strong>Documentation & Continuous Improvement</strong></li>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> At least 1 year of related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> At least 1 year of related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.</p>
<p>If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p>
<p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p>
<p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p>
<p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p>
<p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p>
<p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p>
<p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>
Manager: Resource Mobilisation and Partnerships Location: Amman
Logistics, Supply Chain & Procurement
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td ><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4" >
<p>Manager: Resource Mobilisation and Partnerships</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4" >
<p>Resource Moblisation</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department </strong></p>
</td>
<td colspan="2" >
<p>Business Development</p>
</td>
<td >
<p><strong>Unit/Team:</strong></p>
</td>
<td >
<p>CD Unit</p>
</td>
</tr>
<tr>
<td >
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2" >
<p>E: Manager</p>
</td>
<td >
<p><strong>Contract Type:</strong></p>
</td>
<td >
<p>Fixed Term :1 Year, renewable</p>
</td>
</tr>
<tr>
<td >
<p><strong>Location:</strong></p>
</td>
<td colspan="2" >
<p>Amman</p>
</td>
<td >
<p><strong>Budget Holder:</strong></p>
</td>
<td >
<p>No</p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4" >
<p>Director – ActionAid Arab Regional Office</p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4" >
<p>None currently</p>
</td>
</tr>
<tr>
<td >
<p><strong>Functional and Technical Reporting:</strong></p>
</td>
<td colspan="4" >
<p>Regional Partnerships Development Advisor (Asia)</p>
</td>
</tr>
<tr>
<td >
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4" >
<p>N/A</p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4" >
<p>Yes – within Arab Region and occasional global travel.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3" >
<p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p>
<p> </p>
<p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p>
<p> </p>
<p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3" >
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p>
<p> </p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li>
</ul>
<p > </p>
<ul>
<li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li>
</ul>
<p> </p>
<ul>
<li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li>
</ul>
<p> </p>
<ul>
<li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li>
</ul>
<p> </p>
<ul>
<li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Business Development and Opportunity Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li>
</ul>
<p > </p>
<ul>
<li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li>
</ul>
<p> </p>
<ul>
<li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li>
</ul>
<p> </p>
<ul>
<li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li>
</ul>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li>
</ul>
<p> </p>
<ul>
<li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li>
</ul>
<p> </p>
<ul>
<li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li>
</ul>
<p> </p>
<ul>
<li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Bid Development and Quality Assurance</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li>
</ul>
<p> </p>
<ul>
<li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li>
</ul>
<p> </p>
<ul>
<li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li>
</ul>
<p> </p>
<ul>
<li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li>
</ul>
<p> </p>
<ul>
<li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li>
</ul>
<p> </p>
<ul>
<li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Grant Compliance and Contract Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li>
</ul>
<p> </p>
<ul>
<li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li>
</ul>
<p> </p>
<ul>
<li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li>
</ul>
<p> </p>
<ul>
<li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li>
</ul>
<p> </p>
<ul>
<li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p ><strong>Representation, Networking and Knowledge Management</strong></p>
<p > </p>
</td>
<td colspan="3" >
<ul>
<li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li>
</ul>
<p > </p>
<ul>
<li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li>
</ul>
<p> </p>
<ul>
<li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>People Management </strong></p>
<p > </p>
</td>
<td colspan="3" >
<p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p>
</td>
<td colspan="3" >
<p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p>
<p > </p>
<p > </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2" >
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Education and Qualifications</strong></p>
</td>
<td >
<p >Graduate Degree</p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Experience</strong></p>
</td>
<td >
<ul>
<li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li>
<li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li>
<li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li>
<li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li>
<li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li>
<li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Knowledge </strong></p>
</td>
<td >
<ul>
<li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li>
<li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li>
<li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li>
<li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li>
<li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential skills</strong></p>
</td>
<td >
<ul>
<li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li>
<li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li>
<li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li>
<li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li>
<li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Language requirements</strong></p>
</td>
<td >
<ul>
<li>Strong Communication Skills in English and Arabic</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2" >
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td >
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Team Leader</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Own country</strong></p>
</td>
<td >
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Geographic Region</strong></p>
</td>
<td >
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td >
<ul >
<li> </li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td >
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td >
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct departmental budget: </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p><h4>Job purpose</h4>
<p>Exists to design and develop high-quality SharePoint applications (Online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p>
<h4>Key accountability areas</h4>
<p><strong>Deployment:</strong><br>
Oversee the SharePoint user access and application deployment.</p>
<p><strong>SharePoint technologies:</strong><br>
Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis.<br>
Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p>
<p><strong>Configuration:</strong><br>
Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment.<br>
Participate in the gathering of requirements and documentation from non-technical business users.</p>
<p><strong>Development:</strong><br>
Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements.<br>
Apply industry-standard object-oriented programming best practices and design patterns.<br>
Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design.<br>
Isolate, diagnose, repair, and resolve software problems.</p>
<p><strong>Design:</strong><br>
Create logical and functional software code in a variety of languages, particularly those related to SharePoint.<br>
Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p>
<p><strong>Coaching and mentoring:</strong><br>
Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines.<br>
Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policy and procedures and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Information Technology or any relevant field</p>
<h4>Work experience</h4>
<p>4 to 6 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Applications development standards and procedures</li>
<li>Applications knowledge</li>
<li>Applications system analysis</li>
</ul></p><p></p>
<p>Place: Amman - Jordan Starting date: September/October 2026 Duration of contract: 6 months Closing date for applications: 3rd September 2026 The position is also open to national candidates Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation : https://hinside.hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: Join Humanity & Inclusion (HI) as an Inclusive Education Consortium Coordinator and help shape inclusive education programming in Palestine, with a focus on education in emergencies and protracted crises. In this role, you will lead the coordination of the grant consortium, working closely with partners to ensure effective implementation, strong programme quality, and donor compliance. You will also provide technical guidance on Inclusive Education, support capacity strengthening and advocacy, and contribute to shaping HI s strategy and future engagement in the sector. YOUR MISSION: Under the line management of the Operations manager and with support from the Global Inclusive Education Specialist, the Inclusive Education Consortium Coordinator contributes to the implementation of the HI mandate and the operational strategy of HI Palestine mission in the field of Inclusive Education, specifically education in emergencies. The Inclusive Education Consortium Coordinator provides strategic and technical guidance for HI's Inclusive Education portfolio in Palestine (40%) while leading the coordination of the ECHO-funded consortium (60%). The position ensures high-quality programme implementation, effective consortium governance and donor compliance, while supporting the positioning and development of Inclusive Education within the Palestine mission. The role combines technical support, consortium coordination, strategic planning and resource mobilisation to strengthen HI's impact and influence in the sector. Your main missions will be : 1) Ensure the optimal management of the consortium with appropriate oversight mechanisms Lead the day-to-day coordination of the ECHO-funded consortium. Act as the primary focal point for consortium partners and ECHO on consortium management matters. Coordinate consortium governance, including Steering Committee meetings, technical working groups and bilateral meetings. Ensure effective communication, collaboration and information sharing among consortium partners. Coordinate the development, implementation and monitoring of consortium workplans and action plans. Monitor compliance with consortium agreements, donor requirements and internal procedures. Identify, anticipate and proactively address implementation bottlenecks, operational risks and partnership challenges. Ensure project implementation remains aligned with the approved logical framework, workplan and allocated budget. Promote effective coordination between operational, technical, MEAL and support functions to ensure timely implementation. 2) Ensure programme quality, MEAL coordinationand donor compliance Lead the preparation, consolidation and submission of donor reports, Modification Requests and other contractual deliverables. Ensure project monitoring, evaluation, accountability and learning (MEAL) systems are implemented in close coordination with project and MEAL teams. Ensure accurate project data management, monitoring and reporting. Monitor project performance against indicators and support evidence-based decision-making. Ensure compliance with donor contractual obligations and HI internal quality standards. Contribute to project reviews, lessons learned and adaptive management processes. 3) Provide Technical support to HI teams and HI partners on Inclusive Education with a focus on emergency settings and protracted crisis contexts Provide overall technical leadership for all Inclusive Education interventions implemented by the consortium.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant professional experience, including at least 5 years in IE or allied field, and 3 years in humanitarian or emergency settings.</p><p>Minimum 3 years of experience as Project manager or operations manager</p><p>Proven experience in consortium coordination, preferably within ECHO funded projects, and in working with local partners</p><p>Strong technical knowledge of Inclusive Education, education in Emergencies, Disability Inclusion, Child Protection, home based support for parents, inclusive pedagogy and practical strategies for teachers including UDL(universal design for learning), and accessible learning environments</p><p>Demonstrated experience in sector strategy development, representation, resource mobilization proposal development, consortium management and donor coordination</p><p>Demonstrated problem solving, communication, and advocacy skills</p><p>Good interpersonal, communication, coordination and networking skills</p><p>Flexibility and ability to handle multiple tasks simultaneously.</p><p>Strong oral and written communications skills in English.</p><p>Ability to work in a fast-paced environment and meet deadlines under pressure</p><p>Fluency in Arabic language is a strong asset</p><p>Previous experience with HI and/or in in the Middle East is a strong asset, particularly in Palestine</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Specialist Security Engineer Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments. Working within ZainTECH s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p><p>Responsibilities:</p><ul><li><strong>Security Architecture & Solution Design</strong><ul><li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li><li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li><li>Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies</li><li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li><li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation</li></ul></li><li><strong>Fortinet Solution Deployment & Integration</strong><ul><li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec</li><li>Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions</li><li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li></ul></li><li><strong>Security Operations & Technical Support</strong><ul><li>Provide advanced L2, L3, and escalation support for enterprise customers.</li><li>Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges</li><li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li><li>Monitor solution performance and ensure high service availability.</li><li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li><li>Support customers during critical incidents and major service disruptions.</li></ul></li><li><strong>Network Security & Advanced Security Technologies</strong><ul><li>Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation</li><li>Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures</li><li>Implement Zero Trust and SASE security models to enhance customer security posture.</li></ul></li><li><strong>Project Delivery & Customer Engagement</strong><ul><li>Lead implementation, migration, upgrade, and optimization projects.</li><li>Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams</li><li>Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation</li><li>Conduct customer knowledge transfer sessions and technical workshops.</li><li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li></ul></li><li><strong>Continuous Improvement & Technical Leadership</strong><ul><li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li><li>Participate in technical enablement and knowledge-sharing initiatives.</li><li>Support the development of technical standards, implementation methodologies, and operational procedures.</li><li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li><li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li><li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li><li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li><li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li><li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li><li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li><li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li><li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li><li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li></ul><p></p></section>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
<p><h4>Position summary</h4>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>