internist Jobs in Jordan
371 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with:
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Contact Builder</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with:
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Contact Builder</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p>
<p> <strong>Job Type:</strong> Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>1. Portfolio & Governance Support</p>
<p> </p>
<ul>
<li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li>
<li>Ensure adherence to PMO governance frameworks, policies, and standards.</li>
<li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Maintain and continuously enhance PMO processes, templates, and tools.</li>
</ul>
<p> </p>
<p>2. Project Oversight & Delivery Assurance</p>
<p> </p>
<ul>
<li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li>
<li>Conduct periodic project health checks and governance audits.</li>
<li>Identify risks and issues proactively and escalate with mitigation recommendations.</li>
</ul>
<p> </p>
<p>3. Reporting & Executive Insights</p>
<p> </p>
<ul>
<li>Develop and maintain portfolio dashboards and executive-level reports.</li>
<li>Consolidate project updates into clear, actionable insights for leadership.</li>
<li>Prepare reports and presentations for steering committees and executive meetings.</li>
</ul>
<p> </p>
<p>4. Resource & Capacity Management</p>
<p> </p>
<ul>
<li>Support resource planning and allocation across projects and programs.</li>
<li>Monitor resource utilization and highlight over- or under-allocation risks.</li>
<li>Collaborate with functional managers to ensure optimal workforce capacity.</li>
</ul>
<p> </p>
<p>5. Financial Tracking & Benefits Realization</p>
<p> </p>
<ul>
<li>Monitor project budgets, forecasts, and actual expenditures.</li>
<li>Ensure financial governance, accuracy, and cost control discipline.</li>
<li>Track and report benefits realization against approved business cases.</li>
</ul>
<p> </p>
<p>6. Risk, Issue & Dependency Management</p>
<p> </p>
<ul>
<li>Maintain centralized portfolio-level risk and issue registers.</li>
<li>Identify and manage inter-project dependencies.</li>
<li>Ensure timely escalation and resolution of critical risks and issues.</li>
</ul>
<p> </p>
<p>7. Tools, Systems & Data Management</p>
<p> </p>
<ul>
<li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li>
<li>Ensure data accuracy, consistency, and integrity across systems.</li>
<li>Promote adoption of PMO tools and best practices through training and support.</li>
</ul>
<p> </p>
<p>8. Continuous Improvement & PMO Maturity</p>
<p> </p>
<ul>
<li>Identify opportunities to improve PMO efficiency and maturity.</li>
<li>Benchmark against industry best practices and implement enhancements.</li>
<li>Support audits, assessments, and maturity evaluations.</li>
</ul>
<p> </p>
<p>9. Mentoring & Capability Building</p>
<p> </p>
<ul>
<li>Mentor and guide junior Project Managers and PMO team members.</li>
<li>Support training initiatives and knowledge-sharing programs.</li>
<li>Contribute to fostering a high-performance and collaborative PMO culture.</li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li>
<li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li>
<li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li>
<li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li>
</ul>
<p> </p>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent reporting and data visualization capabilities.</li>
<li>Effective stakeholder management and communication skills.</li>
<li>High attention to detail and organizational skills.</li>
<li>Ability to work in a fast-paced, multi-project environment.</li>
<li>Mentoring capabilities.</li></ul></div></section>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The AML associate will be responsible for monitoring, detecting, and preventing suspicious financial activities to ensure compliance with anti-money laundering regulations and policies. The role involves conducting investigations, analyzing transactions, and implementing measures to mitigate risks associated with money laundering and financial crimes.</p>
<p><strong>Contract type:</strong> Annual contract</p>
<h4>Responsibilities</h4>
<ul>
<li>Review and analyze financial transactions to detect and investigate suspicious activities.</li>
<li>Conduct detailed investigations into flagged transactions or customer accounts to determine potential money laundering or fraud.</li>
<li>Ensure adherence to AML laws, regulations, and company policies by implementing effective AML procedures and controls.</li>
<li>Assess and report potential risks associated with money laundering and financial crimes and propose preventive measures.</li>
<li>Maintain accurate records and documentation related to suspicious activities and investigations.</li>
<li>Prepare and submit regulatory reports on suspicious activities to relevant authorities in compliance with regulatory requirements.</li>
<li>Provide guidance and training to employees on AML policies, procedures, and best practices.</li>
<li>Use anti-money laundering software and tools effectively to monitor transactions and identify suspicious patterns.</li>
<li>Continuously monitor transactions and customer activities for potential suspicious behavior or patterns that may indicate money laundering or other financial crimes.</li>
<li>Conduct thorough due diligence on new and existing customers to verify their identities, assess their risk levels, and ensure compliance with Know Your Customer (KYC) regulations.</li>
<li>Screen customers and transactions against global sanctions lists to identify and prevent interactions with sanctioned individuals, entities, or countries.</li>
<li>Perform enhanced due diligence on high-risk customers or transactions to gather additional information and assess potential risks more comprehensively.</li>
<li>Conduct periodic risk assessments of the organization’s AML program to identify vulnerabilities, gaps, and areas for improvement, and develop strategies to mitigate risks effectively.</li>
<li>Investigate internal reports or alerts related to suspicious activities or potential AML violations, collaborating with relevant stakeholders and departments to resolve issues and implement corrective actions.</li>
<li>Stay updated on AML laws, regulations, and industry best practices to ensure compliance with regulatory requirements and mitigate legal and reputational risks.</li>
<li>Utilize data analysis techniques and tools to identify trends, anomalies, and patterns indicative of money laundering or other financial crimes and provide insights to enhance detection efforts.</li>
<li>Work closely with other departments, such as legal, compliance, risk management, and law enforcement agencies, to share information, coordinate efforts, and strengthen the overall AML framework.</li>
<li>Conduct training sessions and workshops to educate employees on AML regulations, red flags, and reporting requirements, fostering a culture of compliance and vigilance throughout the organization.</li>
<li>Maintain thorough documentation of AML activities, investigations, and compliance efforts, and prepare timely and accurate reports for management, regulators, and other stakeholders.</li>
<li>Conduct periodic reviews and audits of AML processes, procedures, and controls to ensure effectiveness, accuracy, and consistency, and recommend enhancements as needed.</li>
<li>Evaluate and implement advanced AML technologies, such as artificial intelligence, machine learning, and blockchain analysis tools, to enhance detection capabilities and streamline compliance processes.</li>
<li>Collaborate with fraud detection and prevention teams to identify synergies and improve overall effectiveness in combating financial crime.</li>
<li>Develop and implement crisis management plans and protocols to respond effectively to AML-related incidents or emergencies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in finance, business, accounting, or any related field.</li>
<li>1-4 years’ experience in financial services, compliance, or risk management is preferred.</li>
<li>Certification in anti-money laundering (AML) (e.g., CAMS) is a plus.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ethical and professional conduct with a commitment to confidentiality.</li>
<li>Adaptability to changing regulations and industry standards.</li>
<li>Strong analytical skills with attention to detail.</li>
<li>Regulatory knowledge.</li>
<li>Risk assessment.</li>
<li>Investigative skills.</li>
<li>Cultural awareness.</li>
<li>Attention to compliance.</li>
</ul></p><p></p>
Amentum
Jordan - Amman
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders.</p>
<p>This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information.</p>
<p>The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain/maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting:</h4>
<p>06/01/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at Labor Laws Posters.</p></p><p></p>
Amentum
Jordan - Amman
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application.</p>
<p>The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft, the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience; one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
Amentum
Jordan - Amman
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
Amentum
Jordan - Amman
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</p><p>Help us shape the future of communication by:</p><ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul><p><strong>Craft & Toolkit:</strong></p><ul><li>Pricing Strategy & Optimization</li><li>Commercial Strategy & Revenue Management</li><li>Pricing Models & Packaging</li><li>Deal Desk & Commercial Structuring</li><li>Financial Modeling & Profitability Analysis</li><li>Pricing Analytics & Market Intelligence</li><li>Business Intelligence & Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation & Sales Support</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long‑term value.</p><br><p>As a Procurement & Contracts Specialist, you will manage end‑to‑end procurement activities—from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on‑time delivery of goods and services. You’ll support cross‑functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth.</p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p>Partnering with Stakeholders from different departments, and achieving their procurement requirements.</p><br></li><li><p>Sourcing and engaging reliable suppliers and vendors.</p><br></li><li><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><br></li><li><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><br></li><li><p>Building and maintaining long-term relationships with vendors and suppliers.</p><br></li><li><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><br></li><li><p>Performing risk assessments on potential contracts and agreements.</p><br></li><li><p>Preparing Procurement reports and KPIs.</p><br></li><li><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.<br></p><br></li></ul><br><ul><li><p>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies.</p><br></li><li><p>Ability to work independently in a fast-paced changing environment.</p><br></li><li><p>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</p><br></li><li><p>Knowledge of the Procure-to-Pay (P2P) process.</p><br></li><li><p>Experience in the Purchase Order process, and procurement systems.</p><br></li><li><p>Bachelor's degree in supply chain management, logistics or business administration or other related field.</p><br></li><li><p>Experience in collecting and analyzing data.</p><br></li><li><p>Multi-tasking and time-management skills, with the ability to prioritize tasks.</p><br></li><li><p>Excellent communication, negotiation, analytical, and problem-solving skills.</p><br></li><li><p>Excellent interpersonal and relationship-building skills.</p><br></li></ul><p><strong>Craft & Toolkit:</strong></p><br><ul><li><p>Strategic Sourcing & Vendor Management</p><br></li><li><p>Contracting & Negotiation</p><br></li><li><p>Procure‑to‑Pay (P2P) Operations</p><br></li><li><p>Risk Assessment & Compliance</p><br></li><li><p>Data Analysis & Reporting</p><br></li><li><p>Cross‑Functional Collaboration</p><br></li><li><p>Supplier Performance Management</p><br></li><li><p>Project & Stakeholder Management</p><br></li></ul><p><strong>Character Traits:</strong></p><br><ul><li><p>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</p><br></li><li><p>Ownership and accountability – take responsibility and follow projects through to completion.</p><br></li><li><p>Communication – explain ideas clearly and listen to others across teams.</p><br></li><li><p>Collaboration – work well with others and support team goals.</p><br></li><li><p>Adaptability and learning – adjust to change and keep learning new skills or tools.</p><br></li><li><p>Mentorship and knowledge sharing – help others grow and share what you know.</p><br></li><li><p>Resilience – stay calm under pressure and handle setbacks constructively.</p><br></li><li><p>Quality and attention to detail – do work carefully and strive for improvement.</p><br></li><li><p>Advocacy and innovation – encourage best practices, efficiency, and new ideas</p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long term value. As a Procurement & Contracts Specialist, you will manage end to end procurement activities from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on time delivery of goods and services. You ll support cross functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth. Help us shape the future of communication by:</p><p>Partnering with Stakeholders from different departments, and achieving their procurement requirements.</p><p>Sourcing and engaging reliable suppliers and vendors.</p><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><p>Building and maintaining long-term relationships with vendors and suppliers.</p><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><p>Performing risk assessments on potential contracts and agreements.</p><p>Preparing Procurement reports and KPIs.</p><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies.</li><li>Ability to work independently in a fast-paced changing environment.</li><li>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</li><li>Knowledge of the Procure-to-Pay (P2P) process.</li><li>Experience in the Purchase Order process, and procurement systems.</li><li>Bachelor's degree in supply chain management, logistics or business administration or other related field.</li><li>Experience in collecting and analyzing data.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Excellent communication, negotiation, analytical, and problem-solving skills.</li><li>Excellent interpersonal and relationship-building skills.</li></ul><p><strong>Craft & Toolkit:</strong></p><ul><li>Strategic Sourcing & Vendor Management</li><li>Contracting & Negotiation</li><li>Procure to Pay (P2P) Operations</li><li>Risk Assessment & Compliance</li><li>Data Analysis & Reporting</li><li>Cross Functional Collaboration</li><li>Supplier Performance Management</li><li>Project & Stakeholder Management</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>
Marriott Hotels & Resorts
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations. Use these insights to influence how an organization approaches business challenge. Also monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.</li>
<li>Gather and analyze data as well as create reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.</li>
<li>Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic, and behavioral segmentation to better target them with any campaign (retention or up-selling cross-selling) accordingly.</li>
<li>Ability to communicate complex data in a simple, actionable way.</li>
<li>Ability to visualize data in the most effective way possible for a given use case.</li>
<li>Transfer data into a new format to make it more appropriate for analysis.</li>
<li>Create new, experimental frameworks to collect data.</li>
<li>Build tools to automate data collection.</li>
<li>Search through large data sets for usable information.</li>
<li>Create reports and presentations for business uses.</li>
<li>Develop, implement, and manage cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.</li>
<li>Manage retention programs and campaigns that guarantee long term commitment and increase lifetime value.</li>
<li>Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value extraction.</li>
<li>Perform data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling, etc.</li>
<li>Assist in developing and implementing marketing plans for the business marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.</li>
<li>Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.</li>
<li>Support in building business cases for new promotional campaigns by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.</li>
<li>Run and monitor continuous detailed analysis that covers customer behavior, channels efficiency, churn, active base, and predictive analysis to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what they will be interested in and help monitor the overall performance in terms of base movement.</li>
<li>Regularly conduct market research campaigns and act upon the findings with the management by conducting surveys or focus groups.</li>
<li>Continuously search for best practices across all PSPs to improve active base and revenues.</li>
<li>Be responsible for the implementation of the CVM road map following the current guidelines and procedures.</li>
<li>Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, tele sales, call center, shop reps).</li>
<li>Utilize current cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.</li>
<li>Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.</li>
<li>Experience in these software: Tableau, Power BI, SAS.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in marketing, computer science, or any related field.</li>
<li>5-7 years of relevant experience.</li>
<li>Consumer analytics or any relevant certificate.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Analytical and critical thinking skills.</li>
<li>Data analysis.</li>
<li>Digital marketing knowledge.</li>
<li>Content strategy.</li>
<li>Creative thinking.</li>
</ul></p><p></p>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports directly to the Director of Education and plays a central role in supporting high-level strategic decision-making and shaping the Agency's education agenda across all fields. Based at Headquarters within the Education Programme, the position serves as a key link between strategic planning, data systems, and policy development, working closely with HQ divisions and field education teams to influence core processes such as resource allocation, school mapping, and system wide reforms. The incumbent provides technical leadership across functions and, depending on operational needs, may lead or coordinate staff and consultants, offering guidance, mentoring, and oversight on complex, cross-field initiatives.</p><p><b>Responsibilities</b></p><p>Strategic Education Planning & Policy Development</p><ul><li>Supports the development, revision, and implementation of UNRWA's multi-year education strategy and operational workplans.</li><li>Ensures alignment of education planning with Sustainable Development Goal (SDG) 4, UNESCO/ International Institute for Educational Planning (IIEP) guidelines, and UNRWA's education vision.</li><li>Prepares financial simulations on staffing needs, cost-saving scenarios, and quality enhancement investments (e.g. reduced class size in critical grades).</li><li>Develops and implements cost-effective financial strategies for education, ensuring optimal use of available resources.</li><li>Provides input into cross-cutting agency strategies and donor submissions from an education planning perspective.</li></ul><p>Data Analysis, School Mapping (Class Formation)</p><ul><li>Leads the annual class formation/school mapping processes across five fields.</li><li>Coordinates with field offices to ensure correct application of norms and standards for class size, space utilization, and staff allocation.</li><li>Plays a key role in the development and use of algorithms and digital tools to automate projections and optimize resource use.</li><li>Supports the modernization of the Education Management Information System (EMIS), including planning dashboards and school-level monitoring tools.</li></ul><p>Monitoring, Evaluation & Policy Impact Assessment.</p><ul><li>Oversees the development of monitoring and evaluation frameworks to track progress toward education goals and policy implementation.</li><li>Contributes to monitoring and evaluation of education indicators, including data validation, trend analysis, and reporting.</li><li>Supports the assessment of policy impacts and feasibility studies, such as automatic promotion policies and learning recovery strategies.</li><li>Guides the preparation of annual education sector performance reports, policy briefs, and recommendations for UNRWA leadership and external partners.</li><li>Ensures the integration of equity, gender sensitivity, and inclusion considerations in education policies and programs.</li></ul><p>Capacity Development & Technical Assistance</p><ul><li>Provides technical assistance and capacity building to HQ and field-based education and planning staff.</li><li>Develops planning templates, SOPs, guidelines, and training materials as needed.</li><li>Supports workshops, webinars, and cross-field learning exchanges.</li><li>Establishes partnerships with universities, research institutions, and international organizations to enhance national education planning capacities.</li><li>Promotes the adoption of new technologies and data-driven decision-making tools to enhance education policy formulation.</li><li>Contributes to Education Department wide strategies and cross-team initiatives, as required, including but not limited to Education in Emergencies, Digital Education, Quality Education assessments, and other strategic initiatives.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Planning and Organizing</p><p>Deciding and Initiating Action</p><p>Leading and Supervising</p><p>Relating and Networking</p><p>Formulating Strategies and Concepts</p><p>Delivering Results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree in Education Planning, Economics of Education, Public Policy, or related field.</li><li>At least 7 years of progressively responsible and professional experience in school mapping/class formation, education financing, or EMIS development is required.</li><li>Demonstrated experience in education planning, policy analysis, large-scale programme implementation, or related fields, preferably within a ministry, international organization, or research institute is required.</li><li>Proven experience in quantitative and qualitative analysis, including use of Excel and/or planning software is required.</li><li>Experience in applying international education frameworks such as SDG 4, UNESCO's Education Policies, and IIEP methodologies in programme design or evaluation.</li><li>Experience in multi-stakeholder coordination and participatory planning processes.</li><li>Documented experience in drafting clear and concise policy reports and technical documents is required.</li><li>Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA and outside the country(s) of citizenship is required.</li><li>Experience in education emergency response planning in conflict-affected or resource constrained settings is desirable.</li><li>Knowledge of Arabic is desirable.</li><li>Familiarity with overcrowded classroom challenges and creative mitigation strategies is desirable.</li><li>Knowledge of UNRWA or refugee education systems is desirable.</li></ul><p></p></section>
Ernst & Young AE
Jordan - Jordan
<p><br></p><p><b>Your key responsibilities</b></p><ul><li>Develop visually compelling proposals, presentations, executive summaries, and other client-facing materials aligned with EY s brand standards.</li><li>Create innovative visual concepts, graphics, infographics, charts, illustrations, and layouts that effectively communicate complex information.</li><li>Design pursuit of deliverables that reflect client priorities, industry context, and strategic win themes.</li><li>Participate in pursuit of kick-off meetings, strategy sessions, proposal reviews, and oral preparation workshops.</li><li>Present design concepts and creative approaches to pursuit teams and stakeholders.</li><li>Collaborate with proposal specialists, deal teams, and subject matter professionals to develop integrated and impactful pursuit materials.</li><li>Lead the visual storytelling approach for strategic pursuits by translating key messages into engaging design solutions.</li><li>Drive design innovation by introducing new formats, interactive content, and creative approaches to proposal development.</li><li>Support content development across multiple formats, including proposals, presentations, digital assets, videos, and interactive materials.</li><li>Ensure consistency with EY s Visual Identity guidelines and global design standards.</li><li>Build and maintain strong relationships with key stakeholders across Service Lines, Sectors, Knowledge, Brand, Marketing and Communications (BMC), and Business Development teams.</li><li>Incorporate client feedback, win/loss insights, and lessons learned to continuously improve pursuit design effectiveness.</li><li>Contribute to the development of design best practices, templates, and reusable assets for future pursuits.</li><li>Support training, coaching, and knowledge-sharing initiatives related to proposal design and visual communication.</li></ul><p>Skills and attributes for success</p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p>To qualify for the role, you must have</p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p>Ideally, you'll also have</p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul><p><b>What we look for</b></p><p>We are looking for a creative, collaborative, and detail-oriented professional who is passionate about visual communication and business development. You will thrive in this role if you enjoy transforming ideas into impactful designs, working with diverse stakeholders, and helping teams create compelling client experiences that support winning pursuits.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><u>Skills and attributes for success</u></p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p><u>To qualify for the role, you must have</u></p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p><u>Ideally, you'll also have</u></p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul>