Jobs For Industrial Education Gradutes in Jordan
561 Jobs Found
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >تعلن إدارة مصنع مشروبات غازيه في القسطل عن حاجتها لشغل الوظائف التالية</span></b><b><span dir="LTR" >:</span></b></p>
<p align="center" dir="RTL" ><b><span >فني كهرباء صناعي</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >خبرة لا تقل عن سنة في المصانع أو خطوط الإنتاج<span dir="LTR" ></span></span></p>
<p dir="RTL" ><span >خبرة في صيانة الماكينات، اللوحات الكهربائية، والمحركات<span dir="LTR" ></span></span></p>
<p dir="RTL" ><span >القدرة على العمل على نظام 3 فاز والتحكم <span dir="LTR" >PLC <span >أفضلية<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><b><span >مهندس كهرباء</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >بكالوريوس هندسة كهرباء قوى/تحكم<span dir="LTR" ></span></span></p>
<p dir="RTL" ><span >خبرة سنة فأكثر في المصانع الغذائية أو خطوط الإنتاج<span dir="LTR" ></span></span></p>
<p dir="RTL" ><span >إجادة قراءة المخططات الكهربائية وبرنامج <span dir="LTR" >AutoCAD</span></span></p>
<p dir="RTL" ><span >معرفة بأنظمة <span dir="LTR" >ATS<span >،<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><b><span >للتواصل واتساب فقط على الرقم: 0777680085</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >او على الايميل:</span></b></p>
<p align="center" dir="RTL" ><a href="mailto:hrsfa2002@outlook.com"><b><span dir="LTR" >hrsfa2002@outlook.com</span></b></a><b><span dir="LTR" ></span></b></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports directly to the Director of Education and plays a central role in supporting high-level strategic decision-making and shaping the Agency's education agenda across all fields. Based at Headquarters within the Education Programme, the position serves as a key link between strategic planning, data systems, and policy development, working closely with HQ divisions and field education teams to influence core processes such as resource allocation, school mapping, and system wide reforms. The incumbent provides technical leadership across functions and, depending on operational needs, may lead or coordinate staff and consultants, offering guidance, mentoring, and oversight on complex, cross-field initiatives.</p><p><b>Responsibilities</b></p><p>Strategic Education Planning & Policy Development</p><ul><li>Supports the development, revision, and implementation of UNRWA's multi-year education strategy and operational workplans.</li><li>Ensures alignment of education planning with Sustainable Development Goal (SDG) 4, UNESCO/ International Institute for Educational Planning (IIEP) guidelines, and UNRWA's education vision.</li><li>Prepares financial simulations on staffing needs, cost-saving scenarios, and quality enhancement investments (e.g. reduced class size in critical grades).</li><li>Develops and implements cost-effective financial strategies for education, ensuring optimal use of available resources.</li><li>Provides input into cross-cutting agency strategies and donor submissions from an education planning perspective.</li></ul><p>Data Analysis, School Mapping (Class Formation)</p><ul><li>Leads the annual class formation/school mapping processes across five fields.</li><li>Coordinates with field offices to ensure correct application of norms and standards for class size, space utilization, and staff allocation.</li><li>Plays a key role in the development and use of algorithms and digital tools to automate projections and optimize resource use.</li><li>Supports the modernization of the Education Management Information System (EMIS), including planning dashboards and school-level monitoring tools.</li></ul><p>Monitoring, Evaluation & Policy Impact Assessment.</p><ul><li>Oversees the development of monitoring and evaluation frameworks to track progress toward education goals and policy implementation.</li><li>Contributes to monitoring and evaluation of education indicators, including data validation, trend analysis, and reporting.</li><li>Supports the assessment of policy impacts and feasibility studies, such as automatic promotion policies and learning recovery strategies.</li><li>Guides the preparation of annual education sector performance reports, policy briefs, and recommendations for UNRWA leadership and external partners.</li><li>Ensures the integration of equity, gender sensitivity, and inclusion considerations in education policies and programs.</li></ul><p>Capacity Development & Technical Assistance</p><ul><li>Provides technical assistance and capacity building to HQ and field-based education and planning staff.</li><li>Develops planning templates, SOPs, guidelines, and training materials as needed.</li><li>Supports workshops, webinars, and cross-field learning exchanges.</li><li>Establishes partnerships with universities, research institutions, and international organizations to enhance national education planning capacities.</li><li>Promotes the adoption of new technologies and data-driven decision-making tools to enhance education policy formulation.</li><li>Contributes to Education Department wide strategies and cross-team initiatives, as required, including but not limited to Education in Emergencies, Digital Education, Quality Education assessments, and other strategic initiatives.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Planning and Organizing</p><p>Deciding and Initiating Action</p><p>Leading and Supervising</p><p>Relating and Networking</p><p>Formulating Strategies and Concepts</p><p>Delivering Results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree in Education Planning, Economics of Education, Public Policy, or related field.</li><li>At least 7 years of progressively responsible and professional experience in school mapping/class formation, education financing, or EMIS development is required.</li><li>Demonstrated experience in education planning, policy analysis, large-scale programme implementation, or related fields, preferably within a ministry, international organization, or research institute is required.</li><li>Proven experience in quantitative and qualitative analysis, including use of Excel and/or planning software is required.</li><li>Experience in applying international education frameworks such as SDG 4, UNESCO's Education Policies, and IIEP methodologies in programme design or evaluation.</li><li>Experience in multi-stakeholder coordination and participatory planning processes.</li><li>Documented experience in drafting clear and concise policy reports and technical documents is required.</li><li>Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA and outside the country(s) of citizenship is required.</li><li>Experience in education emergency response planning in conflict-affected or resource constrained settings is desirable.</li><li>Knowledge of Arabic is desirable.</li><li>Familiarity with overcrowded classroom challenges and creative mitigation strategies is desirable.</li><li>Knowledge of UNRWA or refugee education systems is desirable.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Minimum requirements:<br>Education : Advanced university degree (Master s or higher) in Education, International Development, Social Sciences, Public Policy, International Relations, Humanitarian Affairs, or a related field.<br>Work Experience :<br>• Minimum 8 10 years of progressively responsible professional experience in education in emergencies, refugee education, education systems strengthening, and/or children on the move programming.<br>• Demonstrated experience working with UN agencies, international organizations, governments, and development or humanitarian partners.<br>• Proven experience in developing analytical reports, case studies, operational guidance, and strategic knowledge products.<br>• Strong experience facilitating multi-stakeholder consultations, workshops, and inter-agency collaboration processes.<br>• Experience working in the MENA region and/or PROSPECTS countries is considered a strong asset.<br>• Previous experience working with UNICEF and/or UNHCR is highly desirable.<br>Language Requirements:<br>• Fluent in English. Excellent language skills in both oral and written. Knowledge of Arabic is considered an asset<br>Knowledge/Expertise/Skills:<br>• Strong technical expertise in refugee inclusion in national education systems and education systems strengthening.<br>• Excellent understanding of humanitarian-development nexus approaches, education in emergencies, and refugee response coordination mechanisms.<br>• Strong knowledge of UNICEF and UNHCR mandates, operational frameworks, and inter-agency collaboration processes.<br>• Demonstrated ability to conduct qualitative research, case study documentation, analytical synthesis, and operational learning reviews.<br>• Strong facilitation, stakeholder engagement, and consultation skills.<br>• Excellent analytical, drafting, and report-writing skills.<br>• Ability to translate operational lessons into practical guidance, tools, and strategic recommendations.<br>• Strong organizational and coordination skills, with the ability to manage multiple workstreams and deadlines.<br>• Strong knowledge of results-based management, monitoring indicators, and Theory of Change development.<br>• Excellent communication and interpersonal skills.<br>Desirables:<br>• Prior experience supporting implementation of the UNICEF UNHCR Strategic Collaboration Framework (SCF), PROSPECTS, or similar refugee inclusion initiatives.<br>• Experience developing toolkits, operational guidance, SOPs, and joint planning frameworks.<br>• Experience working on refugee inclusion in EMIS, certification, accreditation, and national education policy processes.<br>• Familiarity with the UNHCR Inclusion Continuum and UNICEF guidance on children on the move.<br>• Experience supporting regional or cross-country learning initiatives and comparative analysis.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br></div></section>
</span></i></b></span></span></p>
<p align="center" ><span >An engineering company is looking to hire:</span></p>
<p align="center" ><b><span ><span >Industrial<span > Engineer (Fresh Graduated)<span ></span></span></span></span></b></p>
<ul>
<li><span >BSc in Industrial Engineering.</span></li>
<li><span >Fresh Graduate<span >d or one year experience<span ></span></span></span></li>
<li><span >English language & computer skills.</span></li>
<li><span >Active, Ambitious, & responsible.</span></li>
</ul>
<p align="center" ><span >Qualified candidates should send their CVs with the job title by e-mail to</span></p>
<p align="center" ><b><span ><a href="mailto:hrcv465@yahoo.com"><span >hrcv465@yahoo.com</span></a></span></b><b><span ></span></b></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF.</p><p>How can you make a difference? The purpose of this assignment is to strengthen UNICEF s global Education in Emergencies (EiE) response capacity within the Centre of Excellence (CoE) / Global Education Practice (GEP) by enhancing programme management, knowledge generation and management, data collection, monitoring and evaluation, reporting, communication, humanitarian advocacy, and capacity-building. The assignment will support UNICEF Country Offices (COs) in strengthening evidence-based programming across Level 2 and Level 3 emergencies, as well as protracted and at-risk contexts, with a focus on improving the generation, harmonization, real-time availability, analysis, documentation, and strategic use of data and evidence. This includes strengthening systems to track access, participation, retention, and learning continuity, particularly for displaced, refugee, and migrant children, children on the move overall. A strong emphasis will be placed on translating programme results, needs, and gaps into clear, data-driven insights and compelling humanitarian advocacy messages, and on ensuring that country-level achievements and challenges are effectively documented and amplified at regional and global levels, including partners and donors. The assignment will also contribute to strengthening coordination, standardized reporting and monitoring approaches, knowledge-sharing, and technical capacity across UNICEF offices and partners, supporting preparedness, response, recovery, and resilience-building efforts, with particular attention to the MENA region. Through these efforts, the assignment will reinforce UNICEF s leadership in advancing inclusive, resilient, and evidence-driven education systems for crisis-affected children and youth, including children on the move. Through these efforts, the assignment will support UNICEF s leadership in advancing inclusive, resilient, and evidence-driven education systems and services for crisis-affected children and youth, including children on the move.</p><p>If you would like to know more about this consultancy scope of work and detailed deliverables, please review the complete Terms of Reference here: ToR_TMCPHONE_NUMBER.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2>
<h3>Minimum requirements:</h3>
<ul>
<li><strong>Education:</strong> Advanced university degree (Master s degree or higher) in Education, Education in Emergencies, International Development, Social Sciences, Public Policy, International Relations, Humanitarian Affairs, Monitoring and Evaluation, Data Management, or another relevant field related to humanitarian and development programming.</li>
<li><strong>Work Experience:</strong> Minimum 5 8 years of progressively responsible professional experience in Education in Emergencies (EiE), humanitarian programming, programme monitoring and evaluation (M&E), data management, and/or education responses for displaced, refugee, asylum-seeking, migrant, and other children on the move.</li>
<li>Demonstrated experience supporting humanitarian coordination, emergency reporting, information management, and evidence generation in Level 2 and/or Level 3 emergency contexts.</li>
<li>Proven experience in monitoring humanitarian indicators and supporting reporting processes, including Humanitarian Action for Children (HAC), donor reporting, situation reports, dashboards, and other strategic reporting mechanisms.</li>
<li>Strong experience in data collection, harmonization, analysis, visualization, and the development of analytical products to support evidence-based decision-making, programme adaptation, and learning continuity programming.</li>
<li>Proven experience producing high-quality technical and knowledge products, including analytical reports, case studies, policy briefs, presentations, operational guidance, communication materials, and advocacy products.</li>
<li>Experience facilitating knowledge-sharing initiatives, technical consultations, workshops, and inter-agency collaboration processes across global, regional, and country-level stakeholders.</li>
<li>Previous experience working with UNICEF and/or within inter-agency humanitarian coordination mechanisms is strongly desirable.</li>
</ul>
<h3>Skills:</h3>
<ul>
<li>Strong technical expertise in Education in Emergencies (EiE), humanitarian programming, and learning continuity approaches for crisis-affected children and children on the move.</li>
<li>Excellent knowledge of programme monitoring and evaluation methodologies, humanitarian indicators, results-based management, and accountability frameworks.</li>
<li>Strong expertise in data management, information management, data analysis, visualization, and evidence generation in humanitarian contexts.</li>
<li>Sound understanding of humanitarian coordination mechanisms, emergency response architecture, and humanitarian-development nexus approaches.</li>
<li>Demonstrated ability to synthesize complex information and produce high-quality analytical, technical, and strategic written outputs for diverse audiences.</li>
<li>Strong knowledge of UNICEF humanitarian frameworks and reporting processes, including Humanitarian Action for Children (HAC), situation reporting, and emergency monitoring systems.</li>
<li>Excellent facilitation, coordination, stakeholder engagement, and partnership management skills.</li>
<li>Ability to support harmonized reporting approaches, standardized indicators, and cross-country information-sharing processes.</li>
<li>Excellent communication, drafting, interpersonal, and presentation skills.</li>
<li><strong>Language Requirements:</strong> Fluent in English. Excellent language skills in both oral and written. Knowledge of another UN language is considered an asset</li>
</ul>
<h3>Desirables:</h3>
<ul>
<li>Experience supporting regional coordination, cross-country learning, and global or regional knowledge management initiatives.</li>
<li>Experience developing dashboards, reporting tools, monitoring frameworks, SOPs, guidance materials, and knowledge management systems.</li>
<li>Familiarity with UNICEF guidance and policies related to children on the move, refugee inclusion, and humanitarian programming.</li>
<li>Experience supporting communication and advocacy efforts related to Education in Emergencies and humanitarian response.</li>
</ul>
<p>For every Child, you demonstrate...</p>
<p>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p>
<p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p>
<p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl">
Sales representative مندوب مبيعات
<ul>
<li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-151</li> <li><span>Position</span>: Sales representative مندوب مبيعات </li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 3-8 years of experience </li>
<li> </li><li><span>Qualification</span>: Diploma in Business Administration or related field</li> <li><span>Salary</span>: Market Rate</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: مندوب مبيعات<span>.</span>
الوصف الوظيفي
تطوير المبيعات وتنمية الأعمال
<ul>
<li>المحافظة على العملاء الحاليين وتعزيز مستوى رضاهم وبناء علاقات طويلة الأمد معهم.</li>
<li>البحث عن عملاء جدد وفتح أسواق وقنوات بيع جديدة.</li>
<li>تنفيذ الزيارات الميدانية بشكل مستمر لزيادة فرص البيع وتوسيع الحصة السوقية.</li>
<li>تحقيق أهداف المبيعات الشهرية والسنوية وفق الخطط المعتمدة.</li>
</ul>
إدارة علاقات العملاء
<ul>
<li>متابعة العملاء بشكل دوري والتعرف على احتياجاتهم وتقديم الحلول المناسبة.</li>
<li>إعداد عروض الأسعار والتفاوض مع العملاء حتى إتمام عمليات البيع.</li>
<li>معالجة استفسارات العملاء ومتابعة الطلبات لضمان تقديم خدمة متميزة.</li>
<li>تمثيل الشركة بصورة احترافية والمحافظة على سمعتها في السوق.</li>
</ul>
متابعة السوق
<ul>
<li>متابعة حركة السوق والمنافسين واقتراح فرص جديدة للنمو.</li>
<li>رفع تقارير دورية عن الزيارات، والمبيعات، وحركة العملاء.</li>
<li>نقل ملاحظات العملاء واحتياجات السوق للإدارة للمساهمة في تطوير المنتجات والخدمات.</li>
</ul>
التعاون الداخلي
<ul>
<li>التنسيق مع الإدارات المعنية لضمان تنفيذ طلبات العملاء بكفاءة.</li>
<li>متابعة عمليات التسليم والتحصيل عند الحاجة.</li>
<li>الالتزام بسياسات وإجراءات الشركة وتحقيق أعلى مستويات الجودة في خدمة العملاء.</li>
</ul>
المتطلبات
<ul>
<li><strong>المؤهل العلمي:</strong> دبلوم - توجيهي فما فوق</li>
<li><strong>الخبرة:</strong> خبرة عملية في مجال المبيعات، ويفضل في <strong>قطاع مواد التغليف والتعبئة (Packaging)</strong>.</li>
<li><strong>المهارات:</strong> شخصية لبقة، مهارات تفاوض وإقناع ممتازة، قدرة على بناء العلاقات وإدارة العملاء، مهارات تواصل قوية، والقدرة على العمل الميداني وتحقيق الأهداف البيعية.</li>
<li><strong>يفضل:</strong> امتلاك معرفة بالسوق المحلي وقاعدة عملاء في القطاع الصناعي أو التجاري.</li>
<li><strong>اللغات:</strong> يُفضل وجود مستوى جيد في اللغة الإنجليزية.</li>
<li><strong>التفرغ:</strong> جاهزية للالتحاق بالعمل فوراً أو خلال مدة لا تتجاوز 30 يوماً.</li>
</ul>
المزايا
<ul>
<li><strong>الراتب:</strong> <strong>500 – 750 دينار أردني</strong>.</li>
<li><strong>العمولة:</strong> <strong>5 بالألف</strong> على المبيعات وفق سياسة الشركة.</li>
<li><strong>بيئة عمل احترافية</strong> مع فرص للتطوير والنمو الوظيفي.</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br></div> </div>
</span></i></b></span></span></p>
<p dir="RTL" ><b><span >تعلن جامعة العلوم الإسلامية العالمية عن حاجتها إلى تعيين أعضاء هيئة تدريس على الفصل الدراسي الأول من العام الجامعي (2026/2027) في التخصصات التالية:</span></b><b><span dir="LTR" ></span></b></p>
<div align="center">
<table dir="rtl" border="1" cellspacing="0" cellpadding="0" >
<tbody>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >التخصص</span></b><b><span ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >الرتبة الأكاديمية</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >قانون إداري</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ، أستاذ مشارك</span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >نظم شبكات الحاسوب</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مشارك، أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >هندسة البرمجيات</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مشارك، أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >علم الحاسوب</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مشارك، أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >أمن المعلومات</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مشارك، أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >اللغة الإنجليزية (أدب ونقد)</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >اللغة العربية وآدابها (أدب عباسي)</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >رياضيات</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><b><span >(إحصاء، الجبر المجرد)</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مشارك، أستاذ مساعد</span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >الكيمياء (تحليلية، عضوية، غير عضوية)</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >التاريخ (تاريخ صدر الإسلام، تاريخ عباسي)</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >إدارة الأعمال</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ</span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >مصارف إسلامية</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >نظم المعلومات الإدارية ضمن المجال التقني والبرمجة</span></b></p>
<p dir="RTL" ><b><span >أو في ذكاء الأعمال أو تحليل الأعمال (بشرط أن يكون التخصص الدقيق ضمن المجال التقني والبرمجة والتحليل)</span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >علوم مالية ومصرفية / التكنولوجيا المالية</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >التفسير وعلوم القرآن</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >الحديث الشريف وعلومه</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
<tr>
<td width="252" valign="top" >
<p dir="RTL" ><b><span >التصميم الداخلي</span></b><b><span dir="LTR" ></span></b></p>
</td>
<td width="246" valign="top" >
<p dir="RTL" ><b><span >أستاذ مساعد</span></b><b><span dir="LTR" ></span></b></p>
</td>
</tr>
</tbody>
</table>
</div>
<p dir="RTL" ><b><span >يشترط فيمن يرغب بالتقدم للتعيين توفر الشروط الآتية:</span></b></p>
<p dir="RTL" ><span >-<span >Â <span >أن يكون المتقدم أردني الجنسية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >أن يكون حاصلًا على المؤهلات العلمية بالانتظام وبالتخصص المطلوب من جامعة معترف بها من قبل وزارة التعليم العالي والبحث العلمي.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >أن لا يقل تقديره في البكالوريوس عن جيد وفي الماجستير والدكتوراة عن جيد جدًا.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >أن يكون المتقدم حاصلًا على معادلة لشهاداته العلمية غير الأردنية من وزارة التعليم العالي والبحث العلمي.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >ضرورة تسلسل الشهادات العلمية في نفس التخصص المطلوب في الماجستير والدكتوراة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >أن يكون لديه في آخر ثلاث سنوات ما لا يقل عن بحثين منشورين أو مقبولين للنشر في مجلات علمية محكمة وغير مستلة من الرسائل الجامعية، بشرط أن يكون أحد البحثين منشورًا أو مقبولًا للنشر في مجلة مصنفة عالميًا.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >يفضل أن يكون خريج إحدى الجامعات من بلدان ناطقة باللغة الإنجليزية أو خريج جامعة العلوم الإسلامية العالمية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الحصول على إجازة ممارسة العمل الأكاديمي وامتحان الكفاية في اللغة العربية (تقدم عند الترشح للتعيين).<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >ألا يكون ملتزمًا بالخدمة لدى أي من المؤسسات والجامعات الحكومية أو الخاصة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >يخضع المتقدم لأسس الاختيار والمفاضلة المعمول بها في الجامعة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><b><span >على الراغبين في التقدم ممن تنطبق عليهم الشروط المذكورة أعلاه تقديم الطلب إلكترونيًا اعتبارًا من يوم الخميس الموافق 18/6/2026 ولغاية مساء يوم الخميس الموافق 25/6/2026 مرفقًا معه الوثائق الثبوتية الآتية، علمًا أن الجامعة لن تنظر بالطلب إذا كان مخالفًا لشروط الإعلان أو غير مستوفٍ لجميع الوثائق المطلوبة:</span></b></p>
<p dir="RTL" ><span >1.<span > <span >صورة مصدقة عن الشهادات العلمية وشهادة الثانوية العامة.</span></span></span></p>
<p dir="RTL" ><span >2.<span > <span >صورة مصدقة عن وثيقة معادلة الشهادات الصادرة عن وزارة التعليم العالي والبحث العلمي في حال كانت أي من الشهادات غير أردنية.</span></span></span></p>
<p dir="RTL" ><span >3.<span > <span >صورة عن الترقية للرتب الأكاديمية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >4.<span > <span >صورة عن الهوية الشخصية ودفتر العائلة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >5.<span > <span >شهادة عدم محكومية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >6.<span > <span >صورة عن شهادات الخبرة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >7.<span > <span >السيرة الذاتية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >8.<span > <span >الإنتاج العلمي لآخر ثلاث سنوات (إرفاق الصفحة الأولى من كل بحث منشور أو رسالة قبول النشر للبحث المقبول للنشر).<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><b><span >ملاحظة: تحتفظ الجامعة بحقها في عدم الرد على أي طلب، وعدم ملء الشاغر دون إبداء الأسباب.</span></b></p>
<p align="center" dir="RTL" ><b><span >*** لن تنظر الجامعة بالطلبات السابقة.</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >للاطلاع على التفاصيل والتقديم من خلال الرابط التالي</span></b><b><span dir="LTR" >:</span></b><b><span ></span></b></p>
<p align="center" ><b><span >jobs.wise.edu.jo</span></b></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and marketing foundations, connecting a network of local merchants and suppliers to customers nationwide and improving market participation for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, withing the scope of Iqlaa, seeks to engage a national individual consultant to develop a comprehensive marketing strategy and a structured product taxonomy for the marketplace. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing">https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 5-6) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to expand its vendor network and increase market participation opportunities for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps seeks to engage an individual national (Jordanian) Sales Consultant to identify, approach, negotiate with, and onboard new merchants and vendors onto the platform. The consultant will support marketplace expansion by implementing a structured vendor acquisition process and ensuring newly onboarded vendors are successfully activated, trained, and able to independently utilize the platform.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing">https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc1854423068" ><b><span >About Mercy Corps</span></b></a></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc554132062" ><b><span >About Iqlaa</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Implementing Organizations: </span></b><span >Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc1505944540" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</span></p>
<p class="x_MsoNormal" ><span >Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</span></p>
<p class="x_MsoNormal" ><span >The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</span></p>
<p class="x_MsoNormal" ><span >Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Proposed High-Level Functions of the Map:</span></b></p>
<p class="x_MsoNormal" ><span >The map must incorporate core functions and technical characteristics including but not limited to:</span></p>
<p class="x_MsoNormal" > </p>
<ul type="disc">
<li class="x_MsoNormal" ><b><span >Sector and Geographic Insights:</span></b><span > Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</span></li>
<li class="x_MsoNormal" ><b><span >Governorate Profile Integration:</span></b><span > Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</span></li>
<li class="x_MsoNormal" ><b><span >Interactive Map Interface:</span></b><span > Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</span></li>
<li class="x_MsoNormal" ><b><span >Data Exploration and Comparison:</span></b><span > Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</span></li>
<li class="x_MsoNormal" ><b><span >Stakeholder Engagement Features:</span></b><span > Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</span></li>
<li class="x_MsoNormal" ><b><span >Sustainability and Accessibility:</span></b><span > Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</span></li>
<li class="x_MsoNormal" ><b><span >Dynamic Data Updates:</span></b><span > Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</span></li>
<li class="x_MsoNormal" ><b><span >Data Export for National Platforms:</span></b><span > Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><i><span >Note to Applicants: The high-level functions outlined below represent the envisioned scope of the MSE Geographic Map platform that will be built by a separate software development company, to be procured through a dedicated RFP process. The role of this consultant is not to develop the map, but to validate and refine these functions through stakeholder consultations and technical assessment, and to translate them into detailed technical specifications and RFP requirements for the platform developer.</span></i></p>
<p class="x_MsoNormal" ><i><span > </span></i></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><b><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></b></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 5 July, 2026 at 3:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Proposal Submission Requirements”</i></b><i> </i>section in the ToR document (pages 7-8) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on Jo Fawtara system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="x_xmsonormal" ><b><span >Consultancy Description: </span></b><span >Development and Delivery of an Accredited Training Program and a Pathway to Training of Trainers to Certify a Pool of Public–Private Dialogue (PPD) Experts</span></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing for 7 months</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260201" ><b><span >About Mercy Corps</span></b></a></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. Mercy Corps is working in over 40 countries on the front lines of today’s biggest crises to create a future possibility, where everyone can prosper.</span></p>
<p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><a name="x__Toc235260202" ><b><span >About Iqlaa Activity</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government is a five-year program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260203" ><b><span >Activity Background</span></b></a><b><span ><a name="x__heading=h.qhwqzuh4ids7" ></a></span></b></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of MSEs in Jordan and ability to grow and expand their businesses. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This will be achieved by enhancing MSEs ecosystem and enhancing their ability to access local and export markets, in addition to better access to finance. A key strategy for achieving this goal is the establishment of <b>a dynamic and responsive Public-Private Dialogue (PPD) process that is MSE-centric. </b>This process will address the unique challenges faced by MSEs through a constructive dialogue among relevant stakeholders within the public and private sector initiated by the MSEs formal representative entities. This will help MSEs address their critical challenges and capitalize on rising opportunities tailored to their needs, thereby enhancing the economic ecosystem. By doing so, it will better support both formal and informal MSEs, ultimately fostering their economic resilience and growth.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >PPD unites government entities, private sector participants, and relevant stakeholders in a structured and formal process to collaboratively address and resolve specific issues. This collective engagement aims to achieve common objectives and drive transformative changes in targeted areas by leveraging the combined expertise and resources of all parties involved.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >MSEs account for 98 percent of the country’s businesses, employ approximately 60 percent of the private sector workforce, and contribute 50 percent of the national GDP.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Despite their significant role, current PPD platforms predominantly address the concerns of small and medium enterprises (SMEs), lacking adequate representation and focus on MSEs.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Recognizing the vital role of MSEs in Jordan's economy, Iqlaa aims to institutionalize an organic and decentralized model of PPD that enables sector-based dialogues to be led by MSEs’ representative actors across priority economic sectors and is anchored by a pool of certified PPD experts, through the following three-pronged approach:</span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" ><b><span >Establishing a standardized PPD process</span></b><span > with clear roles, procedures, and dialogue cycles that can be adopted beyond the life of the program which will formulate the core of the accredited PPD training program. The standardized PPD process will be developed based on national Occupational Standard (NOS) for the PPD profession in Jordan issued by the AQAC.</span></li>
<li class="x_MsoNormal" ><b><span >Introducing a pool of qualified PPD Experts</span></b><span >: Iqlaa and in collaboration with the Accreditation and Quality Assurance Commission have developed Jordan’s first National Occupational Standard (NOS) for the PPD profession in Jordan “PPD NOS”.</span></li>
</ol>
<p class="x_MsoNormal" ><span >Iqlaa will enable the certification of a pool of (45-60) PPD experts who will be trained on the established PPD process. Those experts will in turn act as a pool of PPD experts available in the market to be contracted as PPD consultants and/or facilitators or trainers who will remain a reference expertise for the PPD process after the lifetime of Iqlaa.</span></p>
<ol start="3" type="1">
<li class="x_MsoNormal" ><b><u><span >Introduce the PPD process to relevant representative entities</span></u></b><b><span >: </span></b><span >this process will be rolled out<b> </b>across multiple national sector-representative organizations and their counterparts within the public sector relevant entities to own, maintain, and sustain the established PPD process. This will enhance the role of sector-representative organizations in addressing obstacles and challenges for their respective MSEs and reflect this through the dialogue with the government by improving policies, regulations, processes, and systems reflected through an enhanced decision making process by the two parties through an effective follow through process.</span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The new introduced system for PPD is expected to lead to a more conducive environment that should support and respond to MSEs’ priorities within their ecosystem. Moreover, the introduction of the PPD process across public and private sector stakeholders will better inform them when engaging in PPD cycles on behalf of their organizations (ministries, LDUs, business associations, etc.).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260204" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >The overall objective of this assignment is to operationalize and <b>sustain the designed PPD process and profession </b>by developing and accrediting a cadre of qualified Public–Private Dialogue (PPD) experts capable of independently leading, facilitating, mentoring, and scaling standardized PPD processes at both national and subnational levels across the four targeted sectors in Jordan and within the public and private sectors. This will be achieved through the following key objectives:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" ><b><span >Establish an accredited PPD Experts Training and Certification Program in Jordan</span></b><span >, which shall be aligned with the approved PPD National Occupational Standards (NOS), the standardized PPD framework developed by Iqlaa, and considering relevant international best practices. Thereby institutionalizing the PPD profession and ensuring consistent quality standards, competencies, and professional recognition, and establishing a pathway to Training of trainers’ program.</span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >2. <b>Strengthen local national capacities to support and sustain the institutionalization of an effective Public–Private Dialogue</b> processes by providing a pool of certified PPD experts from the public and private sectors who possess the competencies required to facilitate, manage, mentor, and scale PPD initiatives across priority sectors through different governance levels.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This training and certification program will be delivered across priority sectors and different representatives both from both public and private sectors at national and subnational levels, fostering institutional ownership, consistency, and long-term sustainability of the PPD approach.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing">https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 5 August, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 18-19) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><strong>Estimated Duration:</strong> from contract signing until August 2<sup>nd</sup>, 2026</p>
<p><strong><em>** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</em></strong></p>
<p> </p>
<p><strong>About Mercy Corps</strong></p>
<p>Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </p>
<p>Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </p>
<p> </p>
<p><strong>About Iqlaa</strong></p>
<p>The Informal Livelihoods Advancement Activity (Iqlaa) is a five-year program that started in May 2022 and aims to support Jordan's Home-based, micro and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </p>
<p> </p>
<p><strong>Implementing Organizations:</strong> Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </p>
<p> </p>
<p><strong>Activity Description</strong></p>
<p>The USG Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</p>
<p>Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</p>
<p>The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</p>
<p>The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</p>
<p>Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</p>
<p> </p>
<p><strong>Proposed High-Level Functions of the Map:</strong></p>
<p>The map must incorporate core functions and technical characteristics including but not limited to:</p>
<ul>
<li><strong>Sector and Geographic Insights:</strong> Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</li>
<li><strong>Governorate Profile Integration:</strong> Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</li>
<li><strong>Interactive Map Interface:</strong> Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</li>
<li><strong>Data Exploration and Comparison:</strong> Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</li>
<li><strong>Stakeholder Engagement Features:</strong> Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</li>
<li><strong>Sustainability and Accessibility:</strong> Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</li>
<li><strong>Dynamic Data Updates:</strong> Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</li>
<li><strong>Data Export for National Platforms:</strong> Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</li>
</ul>
<p> </p>
<p>This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</p>
<p> </p>
<p><strong>Scope of Work</strong></p>
<p><strong>You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</strong></p>
<p><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></p>
<p> </p>
<p><strong>How to Apply</strong></p>
<p>Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <strong>maximum by Monday 22 June, 2026 at 3:00 pm Amman time</strong>:</p>
<ol>
<li>All the documents requested in the <strong><em>“Proposal Submission Requirements”</em></strong> section in the ToR document (pages 7-8) .</li>
<li>A copy of your Jordanian ID or passport.</li>
<li>A screenshot showing the applicant’s active account on Jo Fawtara system.</li>
<li>A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li>
</ol>
<p> </p>
<p><strong><em>** Mercy Corps has the right to disqualify any late offers.</em></strong></p>
<p>_________________________________________________________________________________________</p>
<p dir="RTL"><br>
<strong>الصون و الأخلاق</strong></p>
<p dir="RTL">ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية <span dir="LTR">(IASC)</span>، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي<span dir="LTR">.</span></p>
<p dir="RTL"> </p>
<p dir="RTL">كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور <span dir="LTR">(integrityhotline@mercycorps.org).</span></p>
<p dir="RTL"> </p>
<p> </p>
<p><strong>RECRUITMENT SCAMS & FRAUD WARNING</strong></p>
<p>Mercy Corps has become aware of scams involving false job offers. Please be advise:</p>
<ul>
<li>Recruiters will never ask for a fee during any stage of the recruitment process.</li>
<li>All active jobs are advertised directly on Akhtaboot.</li>
<li>Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li>
<li>Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li>
</ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. </span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The </span><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Mentorship Intern supports the implementation and coordination of mentorship program activities by assisting with mentor and MSE engagement, session scheduling, interview coordination, and training logistics. The role involves maintaining regular communication with participants, tracking mentorship progress, collecting and organizing program documentation, and ensuring smooth execution of mentorship sessions and events. The intern also supports administrative and operational tasks that contribute to the effective delivery and monitoring of the mentorship intervention, in addition to other Iqlaa interventions where applicable.</span></p>
<p > </p>
<p ><span >ESSENTIAL RESPONSIBILITIES </span></p>
<p > </p>
<p ><span >1. Administrative Support</span></p>
<p ><span >• Maintain accurate records and documentation of mentorship activities, including mentorship plans, attendance sheets, and training materials.</span></p>
<p ><span >• Collect, organize, and archive MSEs mentorship plans and related program documentation.</span></p>
<p ><span >• Prepare and print training materials, certificates, attendance sheets, and other required documents for mentorship activities.</span></p>
<p ><span >• Support tracking and reporting of mentorship sessions and participant engagement.</span></p>
<p ><span >• Ensure proper filing and maintenance of mentorship-related records and administrative documents.</span></p>
<p > </p>
<p ><span >2. Mentorship Coordination and Participation Support</span></p>
<p ><span >• Support in the coordination and follow-up on mentorship sessions between mentors and MSEs to ensure timely implementation.</span></p>
<p ><span >• Support in coordination and communication regularly with mentors and MSEs regarding session schedules, requirements, and program updates.</span></p>
<p ><span >• Support the arrangement and scheduling of mentor and MSE interviews, including sharing meeting links and confirming attendance.</span></p>
<p ><span >• Follow up with mentors and MSEs to ensure participation in interviews, training sessions, and mentorship activities. </span></p>
<p ><span >• Provide logistical and operational support to ensure the smooth delivery of mentorship reflection sessions, partner meetings, and mentor onboarding training.</span></p>
<p > </p>
<p ><span >3. Support for Iqlaa Components and Program Events</span></p>
<p ><span >• Support the coordination and implementation of activities across other Iqlaa components, as needed, including workshops, events, meetings, and field-level activities.</span></p>
<p ><span >• Provide logistical and administrative support for Iqlaa events, including preparing materials, coordinating attendance, supporting venue arrangements, and assisting with participant registration and follow-up.</span></p>
<p ><span >• Support communication with participants, partners, service providers, and internal teams to ensure smooth coordination of component activities and events.</span></p>
<p ><span >• Assist in organizing event documentation, including attendance sheets, photos, participant lists, feedback forms, and other required records.</span></p>
<p ><span >• Support the team in tracking event-related tasks, timelines, and logistical requirements to ensure activities are implemented efficiently and in line with program needs.</span></p>
<p ><span >• Provide ad hoc operational and coordination support to Iqlaa components, as requested by the supervisor and program team.</span></p>
<p > </p>
<p ><span >SUPERVISORY RESPONSIBILITY</span></p>
<p ><span >N\A</span></p>
<p > </p>
<p ><span >ACCOUNTABILITY </span></p>
<p ><span >Reports Directly To:</span><span > Mentorship Senior Coordinator </span></p>
<p ><span >Works Directly With:</span><span > Mentorship Team Lead & Senior Mentorship Coordinator, Iqlaa Senior Leadership team, and other program staff. </span></p>
<p > </p>
<p > </p>
<p ><span >ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >MINIMUM QUALIFICATION & TRANSFERABLE SKILLS </span></p>
<p ><span >Diploma or bachelor’s degree in business administration, management, social science, or a related field.</span></p>
<p ><span >• Excellent computer skills with strong proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Strong organizational and administrative skills with attention to detail.</span></p>
<p ><span >• Effective verbal and written communication skills in Arabic and English.</span></p>
<p ><span >• Ability to coordinate multiple tasks and manage deadlines efficiently.</span></p>
<p ><span >• Strong interpersonal skills and ability to communicate professionally with diverse stakeholders.</span></p>
<p ><span >• Ability to maintain accurate records and documentation.</span></p>
<p ><span >• Proactive, reliable, and able to work both independently and as part of a team.</span></p>
<p > </p>
<p ><span >SUCCESS FACTORS </span></p>
<p ><span >Success in this role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple tasks effectively. The ideal candidate is proactive, reliable, and eager to learn, with a positive attitude and willingness to take initiative. They should be adaptable, collaborative, and able to build strong working relationships while maintaining professionalism and accountability in all tasks.</span></p>
<p > </p>
<p ><span >LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS</span></p>
<p ><span >The position is based in Amman, Jordan, with regular travel to project sites across governorates. Mercy Corps team members represent the agency both during and outside work hours and are expected to conduct themselves professionally and adhere to Mercy Corps’ policies at all times.</span></p>
<p > </p>
<p ><span >ONGOING LEARNING</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >TEAM EFFICIENCY AND EFFECTIVENESS </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with diverse experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >EQUAL EMPLOYMENT OPPORTUNITY</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >SAFEGUARDING & ETHICS</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كوربس تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا، سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة، من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية، تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كوربس في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >Recruitment Scams & Fraud Warning</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised:</span></p>
<ul >
<li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li>
<li ><span >All active jobs are advertised directly on Akhtaboot.</span></li>
<li ><span >Official Mercy Corps emails will always arrive from an @mercycorps.org email address.</span></li>
<li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li>
</ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >Program / Department Summary</span></p>
<p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p>
<p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p>
<p > </p>
<p ><span >General Position Summary</span></p>
<p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p>
<p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p>
<p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p>
<p > </p>
<p ><span >Essential Job Responsibilities</span></p>
<p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p>
<p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p>
<p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p>
<p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p>
<p > </p>
<p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p>
<p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p>
<p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p>
<p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p>
<p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p>
<p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p>
<p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p>
<p > </p>
<p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p>
<p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p>
<p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p>
<p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p>
<p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ.</span></p>
<p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p>
<p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p>
<p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p>
<p > </p>
<p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p>
<p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p>
<p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p>
<p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p>
<p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p>
<p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p>
<p > </p>
<p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p>
<p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p>
<p ><span >• Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p>
<p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p>
<p > </p>
<p ><em ><u >Organizational Learning</u></em></p>
<p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >• Direct line management of the Reporting Officer.</span></p>
<p > </p>
<p ><span >Accountability</span></p>
<p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p>
<p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence & Learning Teams, and HQ counterparts.</span></p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p>
<p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p>
<p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p>
<p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p>
<p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p>
<p ><span >• Excellent written and verbal communication skills in English.</span></p>
<p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p>
<p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p>
<p > </p>
<p ><span >Ongoing Learning </span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity </span></p>
<p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >Program / Department Summary</span></p>
<p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p>
<p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p>
<p > </p>
<p ><span >General Position Summary</span></p>
<p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p>
<p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p>
<p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p>
<p > </p>
<p ><span >Essential Job Responsibilities</span></p>
<p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p>
<p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p>
<p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p>
<p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p>
<p > </p>
<p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p>
<p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p>
<p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p>
<p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p>
<p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p>
<p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p>
<p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p>
<p > </p>
<p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p>
<p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p>
<p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p>
<p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p>
<p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ.</span></p>
<p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p>
<p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p>
<p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p>
<p > </p>
<p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p>
<p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p>
<p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p>
<p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p>
<p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p>
<p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p>
<p > </p>
<p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p>
<p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p>
<p ><span >• Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p>
<p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p>
<p > </p>
<p ><em ><u >Organizational Learning</u></em></p>
<p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >• Direct line management of the Reporting Officer.</span></p>
<p > </p>
<p ><span >Accountability</span></p>
<p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p>
<p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence & Learning Teams, and HQ counterparts.</span></p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p>
<p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p>
<p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p>
<p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p>
<p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p>
<p ><span >• Excellent written and verbal communication skills in English.</span></p>
<p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p>
<p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p>
<p > </p>
<p ><span >Ongoing Learning </span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity </span></p>
<p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions. Into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >Program / Department Summary </span></p>
<p ><span >As an organization, Mercy Corps is committed to preventing all forms of exploitation and abuse. It gives individuals, organizations, and local groups a means of raising concerns or sharing feedback (positive and negative) with Mercy Corps, independently from program operations. In the context of Jordan, rolling out CARM across the country will ensure that the country will ensure that the country team’s programs will continue to uphold Mercy Corps’ high standards of accountability. </span></p>
<p > </p>
<p ><span >General Position Summary </span></p>
<p ><span >Under the umbrella of Technical Support, Evidence, and Program Quality (TEQ) Unit, supervised by the Multi-Country CARM & Program Standards Coordinator, the Community Accountability Reporting Mechanism (CARM) Assistant is a key position in handling day-to-day collection, management, and response to all feedback cases within certain program location – including both for directly implemented activities and for activities implemented with or via partners. The CARM Assistant will help the CARM & Program Standards Coordinator to ensure responding directly to all feedback concerns and complaints raised by program participants and community members through a safe, accessible, transparent, and confidential CARM system. The CARM Assistant will help in managing in-person, field, and community-based feedback channels, such as face-to-face, feedback boxes, and community ambassadors, ensuring all proper procedures of managing and responding to all feedback are followed by all Mercy Corps team members and partners. Additionally, the CARM Assistant will to conduct community engagement and sensitization by providing guidance on key community accountability and safeguarding messages – including reference to existing Mercy Corps policies, and expected ethical behavior from all Mercy Corps, enumerators, consultants and partners.</span></p>
<p > </p>
<p ><span >Essential Job Responsibilities </span></p>
<p > </p>
<p ><em ><u >Implementation and Program Quality</u></em></p>
<p ><span >Working under the direction of the CARM & Program Standards Coordinator, they will handle the following responsibilities:</span></p>
<p ><span >• Assist the CARM & Program Standards Coordinator to ensure each program has at least three active, context-appropriate feedback channels informed by community preferences and by following proper procedures.</span></p>
<p ><span >• Collect all feedback received via community-based feedback channels, like feedback boxes, face-face, and community ambassadors in all intervention sites and ensure documentation of all feedback in the CARM database.</span></p>
<p ><span >• Translate feedback from Arabic to English, for example prior to inputting it into the CARM database and provide a summary.</span></p>
<p ><span >• Ensure the CARM database is accurate and up to date on a daily basis according to CARM database guidelines.</span></p>
<p ><span >• Ensure feedback received through each feedback channel is following proper protocol procedures and ensure all community members are aware of their rights and entitlements.</span></p>
<p ><span >• Assist in training partner team members of proper procedures for collecting, logging, and grading based on Mercy Corps’ or partner’s standard grading system, and that appropriate action is taken based on feedback grade.</span></p>
<p ><span >• Contact informants who provided non-anonymous feedback seeking additional information – only when necessary – (place, name, details of the case...) to resolve their feedback more appropriately.</span></p>
<p ><span >• Ensure closure of all feedback cases by following up closely with relevant team member(s). </span></p>
<p ><span >• Help the Coordinator contact informants who provided non-anonymous feedback to inform them about case resolution and collect data on overall satisfaction; ensure this is documented in the Country-level CARM database.</span></p>
<p ><span >• Support the Coordinator in tasks related to community engagement, sensitization and distributing Information, Education, and Communication (IEC) materials across all intervention sites.</span></p>
<p ><span >• Together with the CARM team, support the development and implementation of a CARM for direct implementation tracking trends in feedback received.</span></p>
<p ><span >• Assist in compiling regular reports on channel activity, including trends, common issues, and feedback received.</span></p>
<p ><span >• Support the analysis of data to identify areas for improvement in programs or services.</span></p>
<p ><span >• Contribute to the documentation of CARM lessons learned and success stories.</span></p>
<p > </p>
<p ><em ><u >Team performance</u></em></p>
<p ><span >• Actively participate in team tasks to ensure effective performance</span></p>
<p ><span >• Regularly provide feedback to the team to ensure responsiveness of CARM to changing context and concerns from communities</span></p>
<p > </p>
<p ><em ><u >SAFEGUARDING RESPONSIBILITIES </u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><em ><u >SECURITY </u></em></p>
<p ><span >• Ensure compliance with security procedures and policies as determined by the country leadership. Proactively ensure that team members operate in a secure environment and are aware of policies. </span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >• None.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<ul >
<li ><em ><u >Reports directly to: </u></em><span >the Multi-Country CARM & Program Standards Coordinator,</span></li>
<li ><em ><u >Works Directly with: </u></em><span >Other Program Teams, MEL, Ethics/Assurance/ Safeguarding</span></li>
</ul>
<p > </p>
<p ><span >Skills and Experience </span></p>
<ul >
<li ><span >Bachelor’s degree in social work, communications, social sciences, International Development, Human Rights, or other relevant field.</span></li>
<li ><span >Previous work experience in an international or local Non-Governmental Organization (NGO) is preferred. </span></li>
<li ><span >At least 1 year’s work experience working with communities in roles that include feedback and complaints management, call-center management, and customer care </span></li>
<li ><span >Proven experience in remote data collection, and data management.</span></li>
<li ><span >Excellent Computer skills: proficiency in MS Office package, and strong knowledge of database management is required. </span></li>
<li ><span >Excellent listening, interpersonal, communication and networking skills; ability to work with diversified populations..</span></li>
<li ><span >High level of self-awareness and self-development with the maturity to deal with constructive feedback.</span></li>
<li ><span >Ability to interact effectively with other team members, partners and community members. </span></li>
<li ><span >Experience in conducting trainings</span></li>
<li ><span >Fluency in Arabic and English is required.</span></li>
</ul>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >A successful incumbent will have good communication and interpersonal skills, demonstrated attention to details, and will be committed working ethically with Mercy Corps stakeholders regardless of race, religion, ethnicity, abilities, or gender. S/he will be highly motivated, and capable of working with or without direct supervision. Other factors include: </span></p>
<ul >
<li ><span >The ability to work under pressure. </span></li>
<li ><span >Willingness and ability to quickly learn new information/concepts and implement them. </span></li>
<li ><span >Strong team player with initiative and positive attitude towards problem solving. </span></li>
<li ><span >A learning approach to work with excellent capacity building skills. </span></li>
<li ><span >Attention to detail and patience to double check data results. </span></li>
<li ><span >Self-starter, multi-tasker, solution-seeker, and innovator. </span></li>
</ul>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman and it requires up to 30% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. The staff will have access to good medical services. </span></p>
<p > </p>
<p ><span >Ongoing Learning </span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p > </p>
<p ><span >Equal Employment Opportunity </span></p>
<p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p>
<p > </p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p > </p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<ul >
<li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li>
<li ><span >All active jobs are advertised directly on Akhtaboot.</span></li>
<li ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></li>
<li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li>
</ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >Jordan grapples with escalating climate-related disasters, posing a critical challenge to its humanitarian efforts, economic stability, and environmental integrity. Despite its position as one of the world's most water-scarce nations, Jordan is witnessing a distressing surge in flash floods. Factors such as degraded vegetation, haphazard urbanization, and the relentless impact of climate change worsen these floods, devastating local communities and the eco-tourism sector. Moreover, Jordan suffers from.</span></p>
<p > </p>
<p ><span >Since 2021, Mercy Corps Jordan has been working to strengthen the resilience of vulnerable communities against the impacts of climate change. The </span><span >Tabeaa ( طبيعة ): Strengthening Climate Resilience in Jordanian Communities project</span><span >, planned to start in 2025, builds on this commitment, aligning with Mercy Corps’ vision of fostering resilient communities capable of thriving amid climate challenges.</span></p>
<p > </p>
<p ><span >The project’s approach is multi-faceted, focusing on three key areas: building the adaptive capacity of Jordanian communities, ensuring effective localization and enforcement of national climate policies, and increasing investments in climate resilience initiatives. By integrating these elements, the Tabeaa project seeks to create a sustainable, inclusive response to climate change, in line with Mercy Corps’ mission to strengthen resilience among vulnerable communities in Jordan. The Tabeaa project will operate both at the national and local community levels. Nationally, it will engage key stakeholders to drive systemic change by localizing and enforcing Climate Change Adaptation (CCA) and Disaster Risk Reduction (DRR) strategies. At the community level, the project will target five communities across different governorates, selected for their high vulnerability to flash floods, heatwaves, and water scarcity, which are exacerbated by climate change and impede their ability to thrive.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Project assistant is responsible for the implementation of Tabeaa Project activities. S/he will serve as a primary contact person for the project participants and will coordinate their participation in the project. S/he will also be responsible for monitoring the achievement of the results set by the project in his/her area of responsibility. Project assistant will also be tasked with data collection, surveys, submitting progress reports and making logistics arrangements in cooperation with other Mercy Corps staff. </span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >• Create and update calendars, schedule meetings, site visits and other logistical arrangements as needed.</span></p>
<p ><span >• Create online tracking sheets and logs for all paperwork related to project activities and keep it updated.</span></p>
<p ><span >• Process, follow up on and track project procurement processes to initiate process and close it, this includes participation and attendance in bid preparation, tendering, technical evaluation, contracts award and all related meetings and logistical arrangements.</span></p>
<p ><span >• Coordinate with other team members, departments, suppliers, and communities for any delivery of goods and/or services.</span></p>
<p ><span >• Travel to project locations as planned and required in coordination with Tabeaa team for day- to-day implementation of project activities</span></p>
<p ><span >• Maintain a soft and hard filing system in accordance with Mercy Corps Policies and Procedures.</span></p>
<p ><span >• Ensure compliance with Mercy Corps, donor policies and communication protocols, and ensure the successful implementation of agreed upon activities.</span></p>
<p ><span >• Attending project meetings instructed by supervisor.</span></p>
<p ><span >• Document all program activities, achievements, and challenges on project tracking sheets and in weekly/monthly reports.</span></p>
<p ><span >• Submit required reports (field visit reports, activity reports, weekly reports) to the direct supervisor.</span></p>
<p ><span >• Ensure proper visibility of project activities and support the facilitation of media products development and success stories documentation.</span></p>
<p ><span >• Ensure efficient support for community work activities by preparing necessary documentation, including attendance sheets, payment processing, and cash advance arrangements, volunteer contracts.</span></p>
<p > </p>
<p ><em ><u >Others:</u></em></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.</span></p>
<p ><span >• Other duties as assigned by the direct Supervisor and/or the Pillar Director.</span></p>
<p > </p>
<p ><em ><u >SECURITY </u></em></p>
<p ><span >• Carry with you the Jordan Constant Companion form especially when in the field.</span></p>
<p ><span >• When planning a field visit, and if a driver is not available, drive Mercy Corps vehicle ensuring to adhere to safe driving practices and road speed limits.</span></p>
<p ><span >• In all emergency situations, after ensuring all staff is safe and calling the emergency services, if necessary, contact the Security Focal Points (SFP) and make an Immediately Oral Incident Report.</span></p>
<p ><span >• Ensure compliance with security procedures and policies as determined by country leadership.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None.</span></p>
<p > </p>
<p ><span >Accountability</span></p>
<p ><span >Reports Directly To:</span><span > Project Officer</span></p>
<p ><span >Works Directly With:</span><span > Tabeaa project team, Targeted communities, MC support departments</span></p>
<p ><span >(Engineering department, PAQ, Finance, Admin and Procurement teams), consultants.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills</span></p>
<p ><span >● Bachelor’s degree in engineering, business administration, or related technical field.</span></p>
<p ><span >● 0 - 2 years of experience in project management/implementation environment.</span></p>
<p ><span >● Excellent oral and written communication skills</span></p>
<p ><span >● Familiarity with data collection, monitoring and evaluation, and quality control tools is desirable.</span></p>
<p ><span >● Proficiency in written and spoken English is mandatory.</span></p>
<p ><span >● Proficiency in Microsoft Office applications including Excel and Word.</span></p>
<p ><span >● Strong interest in the field of community engagement and climate change</span></p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >• Demonstrated ability to communicate effectively with team members of varied work styles, follow procedures, and meet deadlines</span></p>
<p ><span >• Excellent written and oral communication skills</span></p>
<p ><span >• Demonstrated flexibility and creativity in planning and prioritizing of tasks</span></p>
<p ><span >• Proven ability to learn quickly, take initiative, and be accountable for results</span></p>
<p ><span >• Ability to work with diverse groups of people</span></p>
<p ><span >• Conscientious, with an excellent sense of judgment</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Collaboration/Teamwork: Builds constructive working relationships with colleagues, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.</span></p>
<p ><span >• Communication Skills: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills</span></p>
<p ><span >• Follow Up: Continuously checks in and communicates after a task or inquiry to ensure effective completion; monitors a task/job.</span></p>
<p ><span >• Initiative: Takes action without being asked or required to; achieves goals beyond job requirements; being proactive; taking prompt action to accomplish objectives.</span></p>
<p ><span >• Time-Management: Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; consistently completes tasks/projects on time without any delay.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan. Frequent domestic travel to the field from Amman will be required. Upon the instructions and approval of the supervisor.</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p > </p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق</span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<ul >
<li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li>
<li ><span >All active jobs are advertised directly on Akhtaboot.</span></li>
<li ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></li>
<li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li>
</ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The MEL and Reporting Intern will provide support to the Program Quality and Learning (PQL) team in monitoring, evaluation, learning, reporting, research, and knowledge management activities across the Iqlaa Activity. The intern will contribute to the collection, organization, analysis, visualization, interpretation, and reporting of program data and evidence to support learning, accountability, adaptive management, and evidence-based decision-making.</span></p>
<p ><span >The position offers hands-on exposure to both quantitative and qualitative monitoring, evaluation, and learning approaches within a large-scale economic development and private sector development program. The intern will support various stages of the evidence generation cycle, including data collection, data quality assurance, data analysis, report writing, development of visual and knowledge products, synthesis of findings, and intervention-level monitoring and evaluation activities.</span></p>
<p ><span >This internship provides a valuable opportunity to gain practical experience in monitoring, evaluation, learning, reporting, research, data visualization, and program performance management. Through close collaboration with the PQL team, the intern will strengthen analytical, communication, research, reporting, facilitation, and problem-solving skills while contributing to organizational learning and evidence-based programming.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >● Support the implementation of monitoring, evaluation, learning, and reporting activities across the Iqlaa Activity.</span></p>
<p ><span >● Assist in the preparation, review, and quality assurance of monitoring and evaluation data collected from interventions, partners, and stakeholders.</span></p>
<p ><span >● Support qualitative and quantitative data collection activities, including surveys, interviews, focus group discussions, observations, and other learning exercises.</span></p>
<p ><span >● Support intervention-level monitoring, assessment, and evaluation activities, including data collection, analysis, and documentation of findings.</span></p>
<p ><span >● Assist in preparing analytical reports, learning briefs, success stories, case studies, presentations, and other knowledge products.</span></p>
<p ><span >● Support data analysis and visualization activities through the development of charts, graphs, dashboards, infographics, and other visual reporting products.</span></p>
<p ><span >● Support the preparation of periodic reports, presentations, and learning materials.</span></p>
<p ><span >● Assist in documenting lessons learned, emerging findings, best practices, and program achievements.</span></p>
<p ><span >● Assist in maintaining organized records of monitoring, evaluation, and reporting documentation.</span></p>
<p > </p>
<p > </p>
<p ><span >REGIONAL SYSTEMS AND SUPPORT FUNCTIONS</span></p>
<p ><span >● Ensure that effective systems are in place in all country offices for the adequate management of human resources, financial and operational field support functions.</span></p>
<p ><span >● Review and support country team adherence to Mercy Corps and donor policies and procedures.</span></p>
<p ><span >● Capture and disseminate best practices on operations, finance and HR systems across country teams to ensure highest quality and standards.</span></p>
<p ><span >● Provide dedicated support to country teams in the event of an emergency or startup of a complex program that requires additional resources. </span></p>
<p ><span >● Collaborate with country finance leads in producing bi-annual master budgets.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >N/A</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > The MEL and IM Manager or PQL Director.</span></p>
<p ><span >Works Directly With:</span><span > Monitoring, Evaluation, Learning, and information management team, intervention managers and partners focal points.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
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<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● A degree or pursuing a degree in a relevant field such as Statistics, Economics, Business Administration, Development Studies, Social Sciences, Data Science, Computer Science, Industrial Engineering, Public Administration, or a related field. </span></p>
<p ><span >● Strong interest in monitoring, evaluation, learning, research, reporting, or data analysis.</span></p>
<p ><span >● Demonstrated analytical and problem-solving skills. </span></p>
<p ><span >● Fluency written and verbal communication skills in English and Arabic.</span></p>
<p ><span >● Strong written and verbal communication skills to effectively convey data insights and present findings to diverse audiences. </span></p>
<p ><span >● Proficiency in Microsoft Excel, Word, and PowerPoint and any other relevant tools to the scope of work.</span></p>
<p ><span >● Strong attention to detail and commitment to data quality.</span></p>
<p ><span >● Willingness to travel within Jordan if required for field-based activities.</span></p>
<p ><span >● Familiarity with data cleaning, data transformation, and data validation techniques.</span></p>
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<p ><span >Success Factors </span></p>
<p ><span >The successful MEL and Reporting Intern demonstrates initiative, accountability, attention to detail, and a strong commitment to producing accurate and reliable work. They are curious, adaptable, and motivated to learn new concepts, tools, and methodologies related to monitoring, evaluation, learning, reporting, and research. The intern collaborates effectively with colleagues, communicates clearly and professionally, and responds positively to guidance and feedback. They demonstrate sound organizational skills, the ability to prioritize tasks, and a willingness to take ownership of assigned responsibilities. As the internship progresses, the intern is expected to show increasing independence, analytical capability, and confidence in supporting evidence generation, learning processes, data quality, reporting, and knowledge management activities.</span></p>
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<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 30% travel to Jordanian’s governorates to support implementing the program activities.</span></p>
<p ><span >Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all locations.</span></p>
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<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
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<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
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<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
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<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
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<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
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<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>