Marketing Manager Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMAR</b>Y Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p>CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company s policy and procedures. Create and maintain an effective department organization chart, which is designed for flexibility and growth. Prepare, execute, monitor and update the department business plan at regular intervals. Monitor and improve key departmental productivity. Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses. Have thorough knowledge of the Ocean Import product. Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends. Take an active role in the transition of new business/ updates to existing business. Be open to implementing new system changes and enhancements into your department. Grow department Revenue in line with District budget target and management expectations. Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports. Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others) Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative Assist supervisor and key staff with goal setting and monitoring development.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 years Expeditors or industry experience in the Jordanian Market</li><li>Minimum 3 years team management experience</li><li>Written and verbal communication skills</li><li>Listening skills</li><li>Leadership &amp; Emotional intelligence</li><li>Leading change &amp; Adaptability</li><li>Presentation skills</li><li>Analytical thinking &amp; Strategic Planning</li><li>Problem solving</li><li>English language proficiency</li><li>University or equivalent business qualifications</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company s policy and procedures. Create and maintain an effective department organization chart, which is designed for flexibility and growth. Prepare, execute, monitor and update the department business plan at regular intervals. Monitor and improve key departmental productivity. Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses. Have thorough knowledge of the Ocean Import product. Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends. Take an active role in the transition of new business/ updates to existing business. Be open to implementing new system changes and enhancements into your department. Grow department Revenue in line with District budget target and management expectations. Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports. Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others) Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative Assist supervisor and key staff with goal setting and monitoring development.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 years Expeditors or industry experience in the Jordanian Market</li><li>Minimum 3 years team management experience</li><li>Written and verbal communication skills</li><li>Listening skills</li><li>Leadership &amp; Emotional intelligence</li><li>Leading change &amp; Adaptability</li><li>Presentation skills</li><li>Analytical thinking &amp; Strategic Planning</li><li>Problem solving</li><li>English language proficiency</li><li>University or equivalent business qualifications</li></ul><p></p></section>

<h4 >Job Description and Requirements</h4> <div class="ltr description_div" > <p >شركة عالمية تعلن عن توفر&nbsp;</p> <p >&nbsp;شواغر في المبيعات</p> <p >SALES AND SALES MANAGER&nbsp;</p> <p >&nbsp;وذالك بسبب فتح فرع جديد</p> <p >المتطلبات للتقديم&nbsp;</p> <p >القدرة على الحوار والنقاش&nbsp;&nbsp;</p> <p >القدرة على تسكير أتفاقيات مع كبار العملاء&nbsp;</p> <p >القدرة على أدارة فريق في المبيعات&nbsp;</p> <p >يمتلك سيارة&nbsp;</p> <p >خبرة في مجال العمل لا تقل عن 3 سنوات&nbsp;</p> <p >للمهتمين أرسل السيرة الذاتية ألى&nbsp;</p> <p >Maher.al-hout@metlife.jo</p> <p >&nbsp;............................................................................................................................................</p> <p >&nbsp;&nbsp;An international company announces the availability of vacancies in sales and sales management, due to the opening of a new branch.</p> <p >&nbsp;</p> <p >*Requirements for application:*</p> <p >- Ability to communicate and discuss effectively</p> <p >- Ability to close deals with major clients</p> <p >- Ability to manage a sales team</p> <p >- Owns a car</p> <p >- Work experience of at least 3 years</p> <p >&nbsp;</p> <p >For those interested, please send your CV to</p> <p >Maher.al-hout@metlife.jo</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deputy General Manager</p><p>Posting Date: 10/06/2026</p><p>Ref: ITJOR62</p><p>Position: Deputy General Manager</p><p>Location: Jordan</p><p>City: Airport Road just south of central Amman</p><p>Sector: Hospitality</p><p>Years of Experience Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</p><p>Qualification: Bachelor's Degree in Business Administration, Hotel &amp; Hospitality Management, Tourism Management, Engineering Management, or a related field.</p><p>Salary: Exceptional candidates may be considered in line with market benchmarks and experience.</p><p>Workdays:</p><p>Description:</p><p>Deputy General Manager Location: Airport Road, South of Central Amman, Jordan</p><p>Reporting To: General Manager</p><p>Industry: Hospitality &amp; Resorts</p><p>Employment Type: Full-Time</p><p>Overview</p><p>Our client is a leading hospitality and resorts company in Jordan, operating a large-scale resort destination with diverse hospitality, leisure, events, and guest service operations. The company is seeking an experienced Deputy General Manager to support the GMin overseeing operational excellence, business continuity, guest experience, and the effective management of support and operational functions across the organization.</p><p>Key Responsibilities</p><p>Support the GMin leading and optimizing daily resort and hospitality operations.</p><p>Oversee support functions including Human Resources, Procurement, Facilities Management, Maintenance, Quality, and Health &amp; Safety.</p><p>Ensure operational readiness of facilities, infrastructure, and guest services to maintain exceptional service standards.</p><p>Drive operational performance through KPI monitoring, cost control, and resource optimization.</p><p>Lead cross-functional coordination to resolve operational challenges and ensure smooth business continuity.</p><p>Oversee emergency preparedness, risk management, and compliance with safety and quality standards.</p><p>Participate in strategic planning, organizational development, and performance management of department heads.</p><p>Requirements</p><p>Bachelor's Degree in Business Administration, Hotel &amp; Hospitality Management, Tourism Management, Engineering Management, or a related field.</p><p>Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</p><p>Proven experience in a similar senior leadership position at a corporate level.</p><p>Previous banking sector experience during the early stages of the career is highly preferred.</p><p>Strong leadership, operational management, financial control, and stakeholder management skills.</p><p>Fluency in Arabic and English is mandatory.</p><p>Candidates must currently reside in Jordan.</p><p>Immediate availability or a maximum 30-day notice period is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business Administration, Hotel &amp; Hospitality Management, Tourism Management, Engineering Management, or a related field.</p><p>Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</p><p>Proven experience in a similar senior leadership position at a corporate level.</p><p>Previous banking sector experience during the early stages of the career is highly preferred.</p><p>Strong leadership, operational management, financial control, and stakeholder management skills.</p><p>Fluency in Arabic and English is mandatory.</p><p>Candidates must currently reside in Jordan.</p><p>Immediate availability or a maximum 30-day notice period is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement the organization s Information Security Strategy, Framework, and Roadmap. Ensure compliance with Central Bank of Jordan (CBJ) cybersecurity and information security requirements. Lead cybersecurity risk assessments, maintain risk registers, and oversee mitigation plans. Establish and maintain security policies, standards, procedures, and controls. Oversee Security Operations Center (SOC) activities, including monitoring, incident detection, response, and reporting. Manage internal and external Penetration Testing (PT) and Vulnerability Assessments (VA), including remediation tracking. Drive implementation and continuous improvement of: ISO 27001 Information Security Management System (ISMS) ISO 27701 Privacy Information Management System (PIMS) ISO 22301 Business Continuity Management System (BCMS) Align cybersecurity practices with the NIST Cybersecurity Framework (CSF) and CIS Critical Security Controls. Oversee Business Continuity and Disaster Recovery (BCP/DRP) planning, testing, and maintenance. Manage third-party security risks and ensure vendors comply with information security, privacy, and regulatory requirements. Review and validate contracts and Service Level Agreements (SLAs) to ensure alignment with cybersecurity standards. Provide regular cybersecurity and risk reporting to senior management and relevant committees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in information security, Cybersecurity, Computer Science, Information Technology, or a related field. Minimum 8 years of experience in Information Technology, with at least 4 years in Information Security or Cybersecurity roles. Professional certification is mandatory, such as: Certified Information Security Manager (CISM) ISO 27001 Lead Implementer Strong knowledge of cybersecurity governance, risk management, and regulatory compliance frameworks. Hands-on experience implementing and maintaining ISO 27001, ISO 27701, and ISO 22301 standards. Practical understanding of NIST CSF and CIS Controls. Experience managing SOC operations, incident response, vulnerability management, and threat monitoring. Familiarity with banking systems, data protection laws, and financial-sector cybersecurity regulations. Excellent analytical, communication, leadership, and stakeholder management skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the CRS programming lead for Jordan, you will manage and provide technical oversight of the development and implementation of CRS and partner programming in Jordan. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. As time allows, you will provide programming backstop for the CRS response in JWBG. Your role will ensure relationships and effective systems and processes are in place that facilitate high-quality programming and partnership, advancing CRS work to serve the poor and vulnerable.</p><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><p><strong>Basic Qualifications</strong></p><p>Bachelor s Degree required in International Development, International Relations or in the fields related to Jordan programming areas. Additional experience may substitute for some education. Minimum of 5 years' experience in relevant field-based project management experience required, with preferably at least 3 years working experience in relief or recovery programming. Experience in managing moderately complex projects and building strong relationships with partners and donors.</p><p><strong>Preferred Qualifications</strong></p><p>Master's Degree</p><p>Experience in an international NGO an advantage</p><p>Experience in complex humanitarian settings</p><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>MEAL skills and experience required.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including U.S. Government funding.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Experience engaging with partner organizations and demonstrating the principles of partnership</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions</li><li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li></ul><p><strong>Required Languages:</strong> Fluent written and oral English required; Arabic preferred.</p><p><strong>Travel:</strong> Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p><strong>Supervisory Responsibilities:</strong> Not required at this time.</p><p><strong>Agency Competencies (for all CRS Staff):</strong></p><ul><li>Personal Accountability - Consistently takes responsibility for one s own actions.</li><li>Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.</li><li>Builds and Maintains Trust - Shows consistency between words and actions.</li><li>Collaborates with Others - Works effectively in intercultural and diverse teams.</li><li>Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.</li></ul><p><strong>Agency Leadership Competencies:</strong></p><ul><li>Lead Change - Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</li><li>Develops and Recognizes Others - Builds the capacity of staff to reach their full potential and enhance team and agency performance.</li><li>Strategic Mindset - Understands role in translating, communicating, and implementing agency strategy and team priorities.</li></ul><p><strong>What we offer</strong></p><p>CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications</strong></p><p>Bachelor s Degree required in International Development, International Relations or in the fields related to Jordan programming areas. Additional experience may substitute for some education. Minimum of 5 years' experience in relevant field-based project management experience required, with preferably at least 3 years working experience in relief or recovery programming. Experience in managing moderately complex projects and building strong relationships with partners and donors.</p><p><strong>Preferred Qualifications</strong></p><p>Master's Degree</p><p>Experience in an international NGO an advantage</p><p>Experience in complex humanitarian settings</p><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>MEAL skills and experience required.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including U.S. Government funding.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Experience engaging with partner organizations and demonstrating the principles of partnership</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions</li><li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li></ul><p><strong>Required Languages:</strong> Fluent written and oral English required; Arabic preferred.</p><p><strong>Travel:</strong> Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p><strong>Supervisory Responsibilities:</strong> Not required at this time.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li><li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li><li>Monitor customer health, usage, spend trends, and churn risks proactively</li><li>Drive customer retention and reduce churn across the assigned portfolio</li><li>Identify expansion and upsell opportunities where relevant</li><li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li><li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li><li>Ensure customers are utilizing the platform correctly and adopting relevant features</li><li>Handle escalations professionally and maintain strong customer communication</li><li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li><li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li><li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li></ul><p><b>Qualifications</b></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p>What Success Looks Like in This Role</p><ul><li>Maintaining strong retention across the assigned portfolio</li><li>Proactively identifying and reducing churn risks</li><li>Efficiently managing a large number of customer accounts without compromising customer experience</li><li>Driving customer engagement and platform adoption</li><li>Maintaining strong operational discipline and customer follow-up</li><li>Supporting revenue growth and protection initiatives across the portfolio</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p></p></section>

<div class="cc-row" > <div class="cc-row__content cc-columns-count-1" > <div class="cc-column cc-column--default" > <div class="cc-column__content" > <div class="component-styling-wrapper-0" > <div class="job-details__section" > <div class="job-details__description-content basic-formatter" > <p ><span ><span ><span >What we are looking for</span></span></span></p> <p ><span ><span >Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs).</span></span></p> <p ><span ><span >Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role.</span></span></p> <p ><span ><span >We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL.</span></span></p> <p ><span ><span >If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level.</span></span></p> <p ><span ><span ><span >Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></span></p> <p ><span ><span ><span >What you will do</span></span></span></p> <p ><span ><span >The Programme Support Manager will be full-time seconded to NRC’s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA’s grants and MEAL functions and leading the review and improvement of internal processes and procedures.&nbsp;</span></span></p> <p ><span ><span >The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management.&nbsp;</span></span></p> <p ><span ><span >Key responsibilities:</span></span></p> <ul > <li ><span ><span ><span >Grant Management and Compliance</span>: Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes.</span></span></li> <li ><span ><span ><span >Fundraising and Business Development</span>: Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA’s Executive Director.</span></span></li> <li ><span ><span ><span >Programme Monitoring, Evaluation, Accountability and Learning (MEAL)</span>: Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making.</span></span></li> <li ><span ><span ><span >Project Cycle Management and Capacity Building</span>: Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements.</span></span></li> <li ><span ><span ><span >Management, Coordination and Representation</span>: Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership.</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span ><span >What you will bring&nbsp;</span></span></span></p> <ul > <li ><span ><span >Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs.</span></span></li> <li ><span ><span >Experience working in complex environments and with Displacement affected people.&nbsp;</span></span></li> <li ><span ><span >Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets.&nbsp;</span></span></li> <li ><span ><span >Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools.&nbsp;</span></span></li> <li ><span ><span >Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure.&nbsp;</span></span></li> <li ><span ><span >Demonstrated experience of contributing to positive organizational change.&nbsp;</span></span></li> <li ><span ><span >Excellent written and oral communication skills in English and Arabic.&nbsp;</span></span></li> <li ><span ><span >Above average computer skills, particularly in Microsoft Windows Word and Excel.&nbsp;</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQALzwQyzc2USbBDiVJU-hvrATBWVwrB3o_NuII2shAVHBU?e=rSuovL" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p> <p ><span ><span ><span >What we offer</span></span></span></p> <ul > <li ><span ><span >Duty station: Amman, Jordan&nbsp;</span></span></li> <li ><span ><span >Fixed term contract: 12 months national contract, renewable based on performance and availability of funding</span></span></li> <li ><span ><span >Travel: Up to 5%&nbsp;</span></span></li> <li ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. &nbsp;</span></span></li> <li ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></li> <li ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></li> </ul> <p >&nbsp;</p> <p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p> <p ><span ><span >Important information about the application process</span></span></p> <ul > <li ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></li> <li ><span ><span >Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></span></li> <li ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></li> <li ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></li> <li ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></li> <li ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></li> <li ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span ><span >Why NRC?</span></span></span></p> <p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p> <p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p> <p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p> <ul > <li ><span ><span >do demanding and professional work, often in challenging contexts</span></span></li> <li ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></li> <li ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span ><span >Why JCLA?</span></span></span></p> <p ><span ><span >The Justice Centre for Legal Aid (JCLA) is a Jordanian not-for-profit legal aid organisation promoting legal empowerment. JCLA was founded in 2008 on the belief that legal protection should be a basic right accessible by all, regardless of their economic vulnerability. Our intervention relies on three main pillars: Prevention through legal awareness, Response through legal services and Advocacy for institutional change.</span></span></p> <p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a><span ><span >&nbsp;</span></span></p> <p ><a href="https://www.nrc.no/countries/middle-east/jordan" ><span ><span >Learn more about NRC Jordan</span></span></a></p> <p ><a href="https://jcla-org.com/en/homepage/" ><span ><span >Learn more about the JCLA</span></span></a></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Lead and manage the Bank’s Performance Management, Compensation &amp; Benefits, Talent Management, and Succession Planning functions.<br> Develop and implement performance, rewards, and employee benefits programs aligned with the Bank’s strategic objectives.<br> Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices.<br> Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.<br> Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity.<br> Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.<br> Ensure internal equity, external competitiveness, and compliance with Bank policies, procedures, and regulatory requirements.<br> Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.<br> Provide leadership, guidance, and operational oversight across Head Office, subsidiaries, and international branches.<br> Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.<br> Bachelor’s degree in Business Administration, Banking, HR, or a related field.<br> Minimum 8 years of HR experience in relevant functions (Performance, C&amp;B, Talent, Succession).<br> Professional HR certification preferred (SHRM, CIPD, or equivalent).<br> Good command of English language.<br> Strong knowledge of HR systems, policies, and procedures (performance management, compensation &amp; benefits, succession planning).<br> Good understanding of Jordanian Labor Law and HR regulatory frameworks.<br> Proficient in computer systems and HR-related applications.<br> Strong leadership, supervisory, and people management skills.<br> Excellent communication, presentation, persuasion, and influencing abilities.<br> Strong planning, organization, and problem-solving skills.<br> Ability to innovate and develop HR programs and initiatives.<br> Strong interpersonal skills and ability to work effectively with stakeholders.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Brand &amp; Trade Manager Full-Time | Amman, Jordan | FMCG / Distribution ABOUT THE ROLE Our client is looking to hire an experienced Brand &amp; Trade Manage r to join their growing team in Amman, Jordan.<br> Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.<br> This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.<br> WHAT YOU'LL DO Brand Management • Develop and implement annual brand plans aligned with principal guidelines and company objectives.<br> • Manage brand budgets, track ROI, and ensure responsible allocation of spend.<br> • Lead new product launches, including pricing strategy, go-to-market planning, and positioning.<br> • Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.<br> • Maintain strong relationships with multinational brand principals and uphold brand standards.<br> Trade Marketing &amp; Activations • Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.<br> • Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.<br> • Conduct regular market visits to assess execution quality and identify opportunities for improvement.<br> • Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.<br> • Work closely with the sales team to align trade programs with distribution and volume targets.<br> Commercial Planning &amp; Analysis • Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.<br> • Develop commercial plans, pricing proposals, and promotional calendars.<br> • Manage budgets within approved limits, with clear variance tracking and reporting.<br> • Analyze market data, competitive landscape, and category trends to inform strategic decisions.<br> • Prepare concise management reports and presentations on brand and trade performance.<br> Distributor &amp; Stakeholder Management • Serve as the key liaison between the company and brand principals/distributors.<br> • Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.<br> • Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.<br> WHAT WE'RE LOOKING FOR Experience &amp; Background • 4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.<br> • Proven track record of managing multinational brands and collaborating with distributors.<br> • Hands-on experience designing and executing trade activations and promotional campaigns.<br> • Background in budgeting, forecasting, and commercial planning.<br> • Experience working with regional markets is a strong advantage.<br> Skills &amp; Competencies • Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.<br> • Strong analytical mindset : you can turn data into clear, actionable recommendations.<br> • Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.<br> • Exceptional English communication skills, both written and verbal.<br> • Strong interpersonal and stakeholder management skills.<br> • Self-starter who thrives working independently in a fast-paced environment.<br> • Bachelor's degree in Marketing, Business Administration, or a related field.<br> MBA is a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and coordinate the deployment of mission-critical communication network projects.</p><p>Manage and align multiple hardware, software, device, and application vendors throughout the project lifecycle.</p><p>Ensure vendor deliverables are executed according to project timelines and technical requirements.</p><p>Act as the primary liaison between vendors, technical teams, and internal stakeholders.</p><p>Oversee device onboarding and integration within private LTE, 5G, or LMR network environments.</p><p>Ensure compliance with mission-critical communication standards and technical specifications.</p><p>Review technical documentation, system configurations, and network architecture designs.</p><p>Monitor and optimize the performance of Push-to-Talk (PTT) applications and related systems.</p><p>Lead End-to-End (E2E) testing activities and coordinate cross-vendor interoperability testing.</p><p>Track technical issues, manage vendor escalations, and ensure timely resolution of deployment challenges.</p><p>Oversee factory acceptance testing (FAT) and site acceptance testing (SAT) activities.</p><p>Identify project risks and implement appropriate mitigation plans to ensure successful project delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Telecommunications Engineering, Electrical Engineering, or a related field.</p><p>Minimum 5 years of experience in technical project management or project coordination within telecommunications environments.</p><p>Hands-on experience with Private LTE, 5G, LMR, or other mission-critical communication networks.</p><p>Strong knowledge of MCPTT (Mission Critical Push-to-Talk) and 3GPP standards.</p><p>Experience with Mobile Device Management (MDM) platforms and device integration processes.</p><p>Solid understanding of network deployment, testing, and system integration methodologies.</p><p>Proven experience managing multiple vendors and coordinating complex technical projects.</p><p>Strong negotiation, stakeholder management, communication, and reporting skills.</p><p>Excellent analytical, problem-solving, and issue-resolution capabilities.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About BlackStone eIT: BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery.<br> We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.<br> Position Summary: We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization.<br> The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br> This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.<br> Paid Time Off Performance Bonus Training &amp; Development Proven Professional Backgroundin managing technical programs from inception to delivery in a senior role 6+ years of experience as a Technical Program Manager Strong technical background with the ability to understand and discuss technical concepts effectively Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban Excellent stakeholder management and communication skills Ability to identify risks and implement mitigation strategies proactively Experience with project management tools like Azure DevOps and Jira Capability to lead cross-functional teams and manage dependencies across multiple projects Comfortable working in fast-paced and dynamic environments Demonstrated problem-solving skills and decision-making in ambiguous situations Bachelor’s degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES</strong></p><p>Lead recruitment, onboarding, and retention strategies to ensure the Resort attracts and develops top talent.</p><p>Implement HR policies and procedures in compliance with local laws and KH standards.</p><p>Manage employee relations, conflict resolution, and disciplinary processes in a fair and professional manner.</p><p>Oversee training, performance management, and career development programs.</p><p>Drive employee engagement through recognition initiatives, wellness activities, and internal communications.</p><p>Ensure accurate maintenance of employee records, contracts, and payroll support.</p><p>Partner with management to align HR strategies with business goals and operational needs.</p><p>Champion diversity, inclusion, and sustainability in all people-related practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field (HR certification is a plus).</li><li>5+ years of HR experience, with at least 2 years in a managerial role, preferably in hospitality.</li><li>Strong knowledge of HR policies, labor law, and compliance requirements.</li><li>Proficiency in HRIS systems, recruitment tools, and MS Office Suite.</li><li>Excellent interpersonal, communication, and conflict-resolution skills.</li><li>Proven ability to balance strategic planning with hands-on HR operations.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Job <p>The Ground Handling &amp; Rents Manager is responsible for managing Royal Jordanian’s procurement, contracting, and commercial activities related to ground handling services and lease/rental agreements across the airline’s network. The role oversees the sourcing, negotiation, implementation, and performance management of ground handling service providers for passenger, ramp, and cargo operations, while also managing local and international lease agreements to ensure operational continuity, cost efficiency, and compliance with corporate governance requirements.</p> Duties &amp; Responsibilities <ul> <li>Develop and implement strategies for the procurement and management of ground handling services across Royal Jordanian’s network.</li> <li>Source, evaluate, and negotiate agreements for passenger handling, ramp handling, cargo handling, and other airport-related services.</li> <li>Lead tendering, RFQ, RFP, and bidding processes for ground handling and lease-related requirements.</li> <li>Evaluate commercial and technical proposals and prepare recommendations for management and tender committees.</li> <li>Negotiate service agreements, contract terms, pricing structures, and service level commitments to maximize value and operational efficiency.</li> <li>Monitor global and regional ground handling markets to identify opportunities, trends, and alternative service providers.</li> <li>Establish and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for handling service providers.</li> <li>Conduct periodic supplier performance reviews and implement corrective actions where required.</li> <li>Manage relationships with handling agents and service providers and resolve commercial and contractual disputes.</li> <li>Monitor local and international lease and rental agreements, ensuring timely renewal, amendment, termination, or establishment of new agreements based on operational requirements.</li> <li>Coordinate with internal stakeholders to assess operational needs related to leased facilities, offices, warehouses, lounges, and other operational premises.</li> <li>Ensure all contracts are reviewed, approved, executed, and maintained in accordance with company policies, authority matrices, and regulatory requirements.</li> <li>Develop and maintain procurement procedures, controls, and governance practices related to ground handling and lease management activities.</li> <li>Identify and implement cost optimization initiatives while maintaining required operational and service standards.</li> <li>Prepare reports, analyses, business cases, and recommendations for senior management and relevant committees.</li> <li>Maintain accurate contract records and documentation within the ERP and contract management systems.</li> <li>Support internal and external audits by ensuring proper documentation and compliance with applicable policies and procedures.</li> <li>Utilize Oracle Fusion ERP and other relevant systems to support procurement, contract management, reporting, and vendor management activities.</li> <li>Perform any other duties related to the role as assigned.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 7+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Do you have a passion for brands and the history they represent? Are you an excellent communicator with exceptional analytical skills, curious and achievement oriented? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all these questions, then we would like to hear from you. </span></p><br><br><br><p><span>We are looking for an experienced Combustible Category Manager based in Beirut. A Bachelor’s degree and a minimum 8 years of professional experience in a similar role is required, together with excellent command of English and Arabic. Candidate should be a team player, has project management skills and demonstrate agile ways of working. </span></p><br><br><br><p><strong><span>RISE TO THE CHALLENGE</span></strong></p><br><br><p><span>You will be part of the Marketing team of “Philip Morris Lebanon” and will report to the Head of Combustible Category Director- Egypt &amp; Levant. </span></p><br><br><p><span>For this position, we expect you to have a strategic &amp; creative leadership skills. CCM will take on delegated responsibility for the delivery of marketing projects &amp; assignments, your geographic scope will be PAA, Jordan, and Lebanon.</span></p><br><br><br><p><strong><span>More specifically you will:</span></strong></p><br><br><p><span>• Drive the business performance of the Combustibles Category at Market level with responsibility for the Share of Market.</span></p><br><br><p><span>• Assist in the Combustibles Category portfolio strategy for the Market, recommend and execute brand marketing plans, working in close collaboration with Combustibles Category Director and stakeholders in the Market.</span></p><br><br><p><span>• Support and ensure the local competitive superiority of the PMI Combustibles Category brands portfolio, optimizing the formats / segments mix, and managing morphing or delisting as appropriate.</span></p><br><br><p><span>• Build the Combustibles Category brands equity.</span></p><br><br><p><span>• Develop compelling marketing propositions to address LAS needs. </span></p><br><br><p><span>• Develop brand portfolio to address the needs of the local consumer segments, promotions, and budget allocation.</span></p><br><br><p><span>• Align with the market commercial stakeholders for the successful commercial planning and the route-to-market optimization of the Combustibles Category, driving and supporting the effective and efficient execution of multi-category deployment through the Indirect Retail.</span></p><br><br><p><span>• Execute the Combustible Category commercial plans and deploy the toolboxes consistently with the local legal and regulatory frameworks.</span></p><br><br><p><span>• Selectively innovate into fast growing segments, following the strategy of ‘fewer, bigger, better’.</span></p><br><br><p><span>• Manage the end-to-end Combustible Category Digital CRM experience and support the conversion of LAS to smoke-free alternatives through bridging activities, working in close collaboration with the local Marketing &amp; Digital stakeholders to ensure a seamless LAU experience (if applicable in the local context).</span></p><br><br><p><span>• Work with Market intelligence and Insights teams to identify high-potential growth opportunities through on-going analysis of brand performance &amp; consumer needs/trends</span></p><br><br><p><span>• Coach and manage team to deliver KPIs &amp; objectives to best perform and deliver the success of combustible category</span></p><br><br><p><span>• Own the business performance of the Combustibles Category for the Market.</span></p><br><br><p><span>• Define local CC portfolio and brand strategies (within global guidelines) in collaboration with Global Marketing CC and Regional CC, and develop brand power, awareness (including price awareness), consideration and LAS intent to buy.</span></p><br><br><p><span>• Analysis of the Market to identify insights and opportunities. </span></p><br><br><p><span>• Work closely with Creative Agencies to create relevant and engaging communication campaigns that deliver results </span></p><br><br><p><span>• Manage the Market product portfolio for CC, working with PPMD and Regional CC. Selectively innovate into strategic or fast-growing segments. </span></p><br><br><p><span>• Recommend promotion and pricing strategies, in collaboration with Finance/S&amp;PD, Commercial Operations, Regional CC and Global Pricing and Revenue Management CC, to optimize commercial performance.</span></p><br><br><p><span>• Leverage Digital Trade Engagement to support all CC sales and marketing activities, and to help Commercial Operations to drive efficiency and effectiveness across the indirect channels (general trade, key accounts…), as appropriate (if applicable in the local context).</span></p><br><br><p><span>• Define and execute a communications strategy on Sustainability for CC (if applicable in the local context).</span></p><br><br><p><span>• Meet the overall CC budget, targets, forecasts, manage the external marketing agencies, suppliers and partners – leveraging global toolboxes, PMI Omnichannel Regional Hubs and global PMI partners as preferred suppliers.</span></p><br><br><p><span>• Be the ambassador of the Combustibles Category for the Market, driving regular internal communication to inspire, increase awareness and improve engagement across all functions around the category and its essential contribution to the smoke-free future.</span></p><br><br><br><p><span>Functional competencies:</span></p><br><br><p><span>To assist in building local CC portfolio strategy in alignment with global portfolio strategy, high proficiency expected in the following competencies:</span></p><br><br><p><span>- Portfolio Strategy and management – Strong Strategic thinking (ability to connect the dots on disparate data sources) is critical</span></p><br><br><p><span>- Brand positioning, strategy and creative execution</span></p><br><br><p><span>To achieve scale and reach in delivering effective brand messages / programs stewards of the brand with the trade, high proficiency expected in the following competencies:</span></p><br><br><p><span>- Content creation, localization and management</span></p><br><br><p><span>- Integrated marketing communications planning</span></p><br><br><p><span>- Profound knowledge of Digital Marketing (CRM / UX/ Scan pack &amp; bridging) (if applicable to the local context)</span></p><br><br><p><span>As well as solid understanding commercial model:</span></p><br><br><p><span>- Omni-channel route to market strategy and planning</span></p><br><br><p><span>Fundamental competencies, high proficiency level is required:</span></p><br><br><p><span>- Business and financial acumen (including in depth understanding of pricing, competition and local regulatory, fiscal and legal environment for Tobacco products)</span></p><br><br><p><span>- Consumer Knowledge, Insights &amp; Analysis into action. Deep analytical abilities (ability to interpret data and draw insights) are critical</span></p><br><br><p><span>- PMI CC portfolio knowledge</span></p><br><br><p><span>- Project management &amp; FFWD / Agile WOW</span></p><br><br><p><span>A constructive cross-category collaboration and coordination with Market stakeholders to ensure the success of the Combustibles Category in the Market.</span></p><br><br><br><p><span>REGION: Amman, Jordan.</span></p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><ul> <li>Manage the BD TEAM in Jordan and other countries</li> <li>Put a BD strategy</li> <li>Manage BD performance training and reporting</li> <li>BD go-to-market strategy</li> <li>Implement and oversee BD Cadence</li> <li>Make sure BD gets their Weekly and monthly targets</li> <li>Support in Market penetration and Company approach strategy</li> <li>Market and Industry segregation and categorization to support customized Template and script development</li> <li>Assist and give direction in Prospecting and Lead Generation</li> <li>HubSpot knowledge</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><ul> <li>Sales background 5+ years experience</li> <li>Education: Business Administration or Engineering</li> <li>Analytics and reporting skills</li> <li>Make sure the Team achieves their KPIs</li> <li>Motivated to Lead and train and transfer knowledge</li> <li>Excellent English</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Business Development Manager (BDR) will be responsible for opening new business opportunities, leading a team of Business Development Representatives in Jordon and other countries, building strong relationships with potential clients. The ideal candidate will be a highly motivated individual with excellent communication and interpersonal skills.</p><p></p></section>