Microsoft Dynamics Jobs in Jordan 2026

Full Time 2+ Years of Experience Bayt

Assessment Officer

On-site - Jordan 28 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> - About REACH and IMPACT :REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention. -Greening strategy:ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:<ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul> -ACTED PSEAH Policy:The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.  -Location: Amman, Jordan.  -Job PurposeREACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Cash, Markets and Economics Livelihoods Unit, focusing on the Occupied Palestinian Territory (oPt). This includes leading on research design, training of field staff, coordination of data collection and cleaning, analysis of key findings, production of information products (factsheets, dashboards, etc.), and dissemination of information to key humanitarian response actors and partners.Past experience working on needs assessments, research or analysis in the humanitarian system as well as experience with managing and processing large datasets (including in Microsoft Excel) is required. Excellent English skills are a must. Experience with capacity building and Kobo Toolbox is preferred. Any additional statistical analysis software (eg. R) or data visualisation skills (eg. Power BI) are an asset but not required. The ideal candidate has excellent communication and organisational skills, and has a professional and proactive attitude. Objectives: Objective 1: Research Design, Implementation, and CoordinationUnder the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Assessments may include analysis of cash assistance programmes, market assessments or economic livelihood assessments.This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings. Objective 2: Analysis and Information Product CreationWith the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner.  Objective 3: External EngagementIn collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.  Duties and Responsibilities Key Research Activities a.  Research design and tool development-        Definition of research objectives and questions to address key information gaps;-        Identification of appropriate research methodologies;-        Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD). b. Monitor data collection and cleaning-        Support the training of field data collection staff on research aims and tools;-        Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers -        Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues. c. Preparation and production of information products-        Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;-        Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs.  d.  Dissemination of findings and external engagement<ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul> Internal Communication ProcessesThe AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues. Confidentiality and Data ProtectionThe REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">QUALIFICATIONS:Requirements-   University undergraduate degree or 2+ years relevant experience;-    Experience conducting research/assessments or working with data (academic research experience included);-    Fluency in English, excellent communication and writing skills; Desired-  Technical skills in any of the following:•  Strong Excel skills;•   Previous experience with mobile data collection (ODK, ONA, KoBo);•   Good understanding of research methods (including sampling frameworks);•   Experience with cleaning and analysing datasets required;•   Knowledge of the Adobe Suite, particularly InDesign an asset;• Good understanding of research methods (including sampling frameworks);•  Experience on dashboards (Power BI, Shiny) an asset;-  Experience working in/on humanitarian or development contexts;-  Experience with external engagement and/or partner coordination;-  Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</div>

5 - 10 Years Naukri Gulf

Project Officer

On-site - Jordan - Jordan 3 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Expertise France is the French international technical assistance agency, created from the merger of the six main French public implementing agencies on 1 January 2015, in order to enhance capacities to mobilize technical expertise, making it possible to address the growing needs of emerging and developing countries more effectively. Under the joint supervision of the Ministry of Foreign Affairs and International Development and the Ministry of Economy, Expertise France aims at participating in French cooperation and development aid through a wide range of interventions in areas such as sustainable development, economic development, public finances, governance and human rights, social protection and employment, health, and issues of stability, safety and security. Expertise France is accredited by the European Commission for delegated management (the six pillars audit), which means it can be awarded indirect management of projects and guarantees EF s capacity to successfully implement activities and projects with which it is entrusted, and ensure efficient distribution of administrative and financial management tasks.Expertise France signed an agreement with the European Union Delegation to Jordan to support democratic reforms and processes in Jordan. This action seeks to consolidate the progress achieved by the EU Support to Jordan Democratic Institutions and Development (EU-JDID) programme and builds on opportunities arising from the reforms proposed by the Jordanian Royal Committee to Modernise the Political System regarding constitutional reform and changes in political parties law and electoral law. The overall objective of this programme is to promote a more participatory, inclusive and accountable democratic process. The specific objective(s) of this programme are: • To ensure young men and women meaningful participation in democratic life. • To support political parties in creating an enabling environment for increased participation of and responsiveness to diverse groups • To support the House of Representatives in exercising its core parliamentary functions with greater professionalism, effectiveness, inclusivity and accountabilityThe expected results of this project are: Under SO1: • Young community leaders (men and women) are supported to drive change that is relevant to their communities • Politically active youth within parties are empowered to become influential decision-makers within their political parties • Women and youth MPs are supported to exercise their mandates fully • Cross-cutting media outputs: Civic and political participation is promoted through media outlets Under SO2: • Enhanced capacity and know-How of political parties to develop professional and programme-based institutions • Enhanced capacity of institutions (MoPPA and IEC) to effectively oversee political parties' registration and finance and engagement with the government • Political parties engage in pre and post-election dialogue with other political actors Under SO3: • The HoR Secretariat is assisted to meet the needs of MPs and parliamentary blocs • The HoR is supported to carry out more robust and inclusive financial and budget oversight • The HoR is supported to carry out more robust and inclusive policy and legislative oversight • The HoR is assisted to strengthen its outreach particularly towards women and youth • Cross-cutting output: Media outlets participate to the democratic processThe project will be managed by Expertise France who will sign a delegation agreement with the EUD. For the implementation of its action, EF will rely on the support of the following implementing partners through grant contracts: • The Netherlands Institute for Multiparty democracy (NIMD): implementation of actions to contribute to achieving SO1 and SO2 • Westminster Foundation for Democracy (WFD): implementation of actions to contribute to achieving SO3 • Canal France International (CFI): implementation of actions to achieve cross cutting outputs with media.JOB DESCRIPTION/ ASSIGNMENT The Project Officer (PO) reports directly to the Deputy Project Manager (DPM) and is responsible for day to day operational and technical implementation of the project. He/she is responsible for supporting activities focused on planning and steering of activities, support monitoring exercises lead on organizing events, preparation of procurement documents, drafting minutes, drafting reports, supporting the implementation of the MEAL plan and the Communication plan, providing support to grant partners and proper follow up of activities, deliverables and reports as well as organizing events and preparation of procurement documents in close coordination with the EF support services. The PO s main responsibilities are the following (but not limited to): • Support in data collection and documents preparation for steering and monitoring activities such as steering committees, internal monitoring exercises and MEAL activities. • Draft minutes of meetings for all formal and informal meetings including steering committee, technical coordination, partners and counterparts meetings etc. • Support project management in the monitoring of grant implementation including the timely submission of reports, review of reports, replying to inquiries, etc. • Conduct first review and analysis of grantee progress reports, highlighting key points, deviations, and concerns for the DPM and PM. • Prepare first drafts of programme reports and collection of technical inputs, M&E and communication sections, in addition to grantee report summaries. • Draft the initial procurement plan in consultation with EF support services for DPM/PM consolidation. • Prepare all documentation for procurement (including ToRs, calls for application, etc), tender, and grant launch processes, ensuring compliance before DPM review. • Monitor contract implementation, track deliverables and payment milestones, and flag delays or issues to DPM. • Provide support to the implementation of the MEAL plan. • Support the implementation of the communication plan and provide technical input and activity updates. • Support the project team in the organization of activities and events for the project including but not limited to; drafting of documents and presentations, printing, logistical support before and during events, sending invitations, confirmations, etc in coordination with the EF support services. • Support in organizing missions to Amman or France including preparation of agendas, booking meetings, updating calendar, etc. • Cross-check the archived project documents and deliverables to ensure that the database is regularly updated. • Translate documents from Arabic to English, and English to Arabic when required. • Any additional tasks requested by management.</div></section><section>Desired Candidate Profile• University degree in International Relations, International cooperation, Political/Social sciences, or any relevant topic.• Excellent command of English and Arabic (written and spoken). Knowledge of French would be an asset.• At least 5 years of general experience in the sector of development cooperation.• Minimum 3 years proven experience in operation of international donor s programs/projects fostering democratic participation, democratic reforms or any relevant topic for this project.• Good working knowledge of European Commission procedures required.• Excellent knowledge of ICT technologies and proficiency in all areas of Microsoft Office.• Excellent written and verbal communication skills, with attention to detail and accuracy.• Strong coordination, communication, and documentation skills.Additional skills required:• Capacity to handle pressure and adapt to changing situations and contexts.• Result-oriented with the ability to multitask and adjust priorities in a fast-paced working environment to adhere to strict deadlines, and maintain attention to detail.• Ability to work well under stress and meet tight deadlines, independently and respectful team player.• Ability to work with partners, civil society organizations, public and private services providers, and public authorities.• Solution-oriented, dynamic and flexible.• Highly organized and detail-oriented, with a meticulous approach to tasks and deliverables.• Proactive and resourceful, able to anticipate needs and take initiatives• Strong problem-solving skills and the ability to adapt to changing priorities.• Professional morals and ability to represent the company in a positive manner.</section>

6 - 11 Years Naukri Gulf

Senior Technical Specialist

On-site - Jordan - Jordan 3 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Introduction The Famine Early Warning Systems Network (FEWS NET) is an integrated set of activities funded by the United States (U.S.) government and is intended to provide timely, accurate, evidence-based, and transparent food insecurity early warning information and analysis. Created in 1985 in response to famines in East and West Africa, FEWS NET provides global coverage of acute food insecurity. FEWS NET s work is implemented across several mechanisms by a team of partners that includes the National Aeronautics and Space Administration (NASA), the National Oceanic and Atmospheric Administration (NOAA), the United States Department of Agriculture (USDA), the United States Geological Survey (USGS), the University of California-Santa Barbara s Climate Hazards Center (UCSB-CHC), University of Maryland s Department of Geographical Sciences, American Institutes for Research (AIR), and Chemonics International (Chemonics). Chemonics implements FEWS NET s Decision Support Team (DST), which is charged with providing integrated monitoring and analyses of current and forecast acute food insecurity in countries worldwide to support the U.S. government s policy and programmatic decisions. The DST operates through a Washington-based technical office, regional FEWS NET offices, and national staff presence in sub-Saharan Africa, the Middle East, Asia, Latin America, and eastern Europe. FEWS NET s objective is to produce timely, evidence-based decision support to enable the efficient allocation of humanitarian assistance on the basis of need. Based on an in-depth understanding of local livelihoods, FEWS NET monitors information and data on factors that affect food security, such as conflict, weather and agroclimatology, crops, pasture, markets and trade, and nutrition. The FEWS NET DST produces regular reports, including Food Security Outlooks and Outlook Updates, emergency alerts, market and price updates, and targeted analyses. FEWS NET makes reports available at www.fews.net and distributes them globally to governments, relief agencies, and other organizations engaged in humanitarian response and development programs. The eighth phase of FEWS NET began in 2024. The work of the FEWS NET DST relies on close collaboration with international, regional, and national partners on food security-related data and information gathering and analysis. Major activities include joint monitoring and assessments, data sharing and exchanges, collaborative analysis and reporting, and support of local and regional food security networks.Position Description The Regional Technical Senior Specialist-Network Development and Communications (RTSS-NDC) plays a crucial role in the FEWS NET project by supporting the project s network development activities, supporting capacity development of project staff, and supporting implementation of project communications activities and guidance. They also serve as training leaders on the project, providing support to foundational trainings for DST staff within the region. Under the leadership and coordination of the Network Development (ND) Advisor, and in coordination with the Knowledge Management, Communications and Capacity Development (KMCCD) Senior Specialist in the Home Office, the RTSS-NDC will facilitate the development of training programs, mentorship initiatives, and resources intended to build the capacity of FEWS NET DST staff. The RTSS-NDC will support unilateral and multi-partner engagements, including with the IPC and Cadre Harmonis . Leveraging the RTSS-NDC s ability to capacitate and communicate FEWS NET s approach, methods, and analysis with non-FEWS NET audiences, the RTSS-NDC will also provide field- and HO-based technicians with communications support in the region, including in service of communications with U.S. government regional and country-level colleagues.Responsibilities The main responsibilities of the RTSS-NDC include, but are not limited to:<ul><li>Supporting implementation of regional and national network development strategies to identify sources of data and information that could be of use to FEWS NET and negotiate access to these information sources.</li><li>Collaborating with the ND Advisor and regional and country offices to ensure network development activities align with project goals and objectives</li><li>Periodically review the network and partnership landscape including advising RTLs and CTLs on new potential partnership options to cover identified FEWS NET information gaps.</li><li>Working with the NCD Advisor to evaluate the impact of network development activities and adjusting strategies and programs as necessary to maximize effectiveness</li><li>Coordinating with other agencies, institutions, and organizations to leverage resources, share best practices, and avoid duplication of efforts</li><li>Working with the ND Advisor, Regional Technical Lead (RTLs), and Country Technical Leads (CTLs) to develop strategic annual workplans aimed at effectively meeting contractual deliverables, commitments and deadlines through collaborative and efficient processes, particularly those related to network development, internal capacity development, and project communications and representation.</li><li>Assisting U.S. government counterparts at regional and country level in interpreting FEWS NET DST analysis</li><li>Providing the regional office and country offices with communications support, development and completion of communications products, and training on writing and communications</li><li>Supporting country and regional offices in reviewing briefings for regional and country embassy staff.</li><li>Supporting KMCCD Senior Specialist, RTL and CTLs in facilitating identification of training needs and coordinating with relevant staff to meet these needs.</li><li>In coordination with the KMCCD Senior Specialist, RTL and CTLs, supporting design and delivery of training and mentorship programs focused on all aspects of FEWS NET s analysis, reporting, decision support and operations</li><li>Closely collaborating with other FEWS NET mechanisms as needed and appropriate</li></ul>Qualifications Fluency in written and spoken English is required; Arabic is highly desirable. Additional skills in other languages relevant to the region are desirable. Education and experience in a discipline relevant to food security (e.g., PhD and at least two years of relevant experience; Master s degree and at least four years of relevant experience; Bachelor s degree and at least six years of relevant experience) is required Experience in capacity development, training, or mentorship roles, preferably in the field of food security or a related area is required Experience identifying and developing approaches to creating capacity development solutions in analysis </div></section><section>Desired Candidate Profile<ul><li>Fluency in written and spoken English is required; Arabic is highly desirable. Additional skills in other languages relevant to the region are desirable.</li><li>Education and experience in a discipline relevant to food security (e.g., PhD and at least two years of relevant experience; Master s degree and at least four years of relevant experience; Bachelor s degree and at least six years of relevant experience) is required</li><li>Experience in capacity development, training, or mentorship roles, preferably in the field of food security or a related area is required</li><li>Experience identifying and developing approaches to creating capacity development solutions in analysis of acute food insecurity is desirable</li><li>Relevant work experience includes food security analysis, network development activities, food security capacity development, and collaboration within food security networks</li><li>Strong understanding of data analysis, interpretation, and decision-making in food security is required</li><li>Deep commitment to improving food security conditions and collaborating with partners in efforts to mitigate threats to food security is required</li><li>Experience with remote collaboration tools and strategies are an advantage</li><li>Excellent writing, editing, and presentation skills with internal and external audiences are required</li><li>Excellent interpersonal skills, including the ability to work well with US and field-based, local staff via telephone, e-mail, and other remote means, are required</li><li>Excellent computer skills, including Microsoft Office Suite, are required</li></ul></section>

0 to 0 years Naukri Gulf

Trainings Officer

On-site - Jordan - Jordan 2 July 2026

Education & Training

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Training Officer is responsible for the day-to-day implementation and follow-up of the Vocational and Technical Training Project. This includes beneficiary registration, attendance tracking, coordination with trainers and relevant stakeholders, documentation of project activities, and preparation of periodic reports. The training program consists of three phases. The first phase is a one-month foundational training covering essential life skills, entrepreneurship, and business management. The second phase includes four months of specialized training in embroidery, marketing, and e-commerce. The final phase consists of three months of follow-up and individualized mentoring sessions conducted biweekly to support trainees in applying their acquired skills and progressing toward sustainable income-generating opportunities.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Monitor the daily implementation of the training plan and ensure adherence to the approved schedule, curriculum, and training objectives.</li><li>Coordinate beneficiary registration processes, maintain and regularly update participant records, and ensure proper filing of all related documentation and data.</li><li>Collect and review attendance sheets for each training session and monitor trainees compliance with attendance requirements, ensuring a minimum attendance rate of 85% when stipulated by the project.</li><li>Maintain continuous coordination with life skills, embroidery, marketing, and e-commerce trainers to ensure high-quality delivery and the availability of all required training materials and resources.</li><li>Ensure the readiness of training venues, materials, equipment, supplies, and logistical arrangements in coordination with the project team.</li><li>Monitor trainees progress and practical outputs, including embroidery products, professional portfolios, business plans, and digital marketing deliverables.</li><li>Support the implementation of pre- and post-training assessments, satisfaction surveys, and feedback collection from trainees and trainers in coordination with the Monitoring, Evaluation, Accountability, and Learning (MEAL) team.</li><li>Coordinate the post-training mentoring and follow-up phase for a period of three months, including biweekly one-on-one mentoring sessions for each trainee, and document progress, challenges, and agreed action plans.</li><li>Support market linkage activities, self-employment opportunities, job placement initiatives, and the establishment of home-based and small businesses for trainees, as appropriate to the training pathway.</li><li>Document project activities through photographs, forms, and reports, and contribute to the development of success stories and the preparation of the final project report.</li><li>Comply with the organization's Code of Conduct, Safeguarding Policy, and Prevention of Sexual Exploitation, Abuse and Harassment (PSEA) standards, and report any complaints, concerns, or violations in accordance with established procedures.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Education: University degree in Business Administration, Education, Social Sciences, Development Studies, Project Management, or another relevant discipline.</li><li>Experience: At least three (3) years of relevant experience in coordinating training programs, livelihoods initiatives, and/or economic empowerment projects. Demonstrated experience in beneficiary registration and management, attendance monitoring, trainer coordination, activity documentation, and periodic reporting is highly desirable.</li><li>Computer Skills: Strong proficiency in Microsoft Word and Excel. Knowledge of e-commerce tools, digital marketing platforms, and/or handicraft production is highly desirable.</li><li>Language: Good English & Arabic Language</li><li>Other Requirements: Proven experience in the design, facilitation, and delivery of training programs, with the ability to effectively engage and support diverse groups of trainees.</li><li>Technical Skills<ul><li>Excellent reporting and documentation skills, including the preparation of high-quality weekly, monthly, and final reports.</li><li>Strong data management and record-keeping skills, with experience in maintaining beneficiary databases, attendance tracking systems, monitoring tools, and both hard-copy and electronic filing systems.</li></ul></li><li>Core Competencies and Soft Skills<ul><li>Excellent coordination, organizational, and problem-solving skills with strong attention to detail.</li></ul></li><li>Child Protection Policy ONSUR maintains a strict zero-tolerance policy toward all forms of child abuse and exploitation. The organization is fully committed to creating and maintaining a child-safe environment across all areas of its work. All employees are expected to uphold the highest standards of behavior to ensure the safety and well-being of children, and any breach of this policy will result in immediate disciplinary action.</li><li>Anti-Discrimination, Harassment, and Abuse Policy ONSUR is an equal opportunity employer. We are committed to fostering a safe, inclusive, and respectful workplace for all. Discrimination, harassment, or abuse of any kind whether based on race, ethnicity, religion, gender, age, disability, marital status, citizenship, or military status is strictly prohibited and will not be tolerated. All staff are expected to promote a culture of respect and integrity. Participation in any form of abuse, harassment (verbal, physical, or sexual), intimidation, or exploitation whether inside or outside the workplace is a violation of ONSUR s core values and policies.</li><li>Diversity & Inclusion ONSUR is strongly committed to gender equality and encourages qualified female candidates to apply for this position.</li></ul></section>

0 to 0 years Akhtaboot

Strategic Messaging and Communications Specialist

On-site - Jordan - Amman 2 June 2026

Research & Development

Position:               Strategic Messaging and Communications Specialist Type of Contract: Full-time, Fixed-term contract Project                 Youth Grow Activity Reports to:          Deputy Chief of Party Location:    Amman, Jordan with 70 % of time in the field Closing Date June 16,2026   BACKGROUND:   Q2IMPACT, a QED Group company, brings over 25 years of expertise in data-driven, impact-focused solutions at the intersection of development, diplomacy, and defense. Evolving with global priorities, Q2IMPACT blends its rich legacy in Monitoring, Evaluation, and Learning (MEL), data analytics; systems strengthening, and adaptive programming with a renewed focus on strategic relevance, economic growth, and national security. Q2IMPACT is the Prime Subrecipient under the USG-funded Youth Grow Activity (YGA) under Agreement No. 72027823CA00003.   Launched in 2023, Youth Grow Activity (YGA) a five-year US Government (USG)-funded Activity implemented by Q2IMPACT and partners in direct partnership with the Government of Jordan. YGA is a strategic investment in Jordan's workforce, stability, and long-term economic self-reliance, upskilling Jordanian youth and connecting them to opportunities while strengthening the governmental and national institutions strategies and institutional capacities that promote national peace, security and stability. YGA’s workforce development efforts are tied directly to Jordan's major infrastructure projects in water and energy that require a skilled national workforce to build and operate them.   YGA's primary target population is youth in Jordan aged 10 to 29, reached through Ministry of Youth centers and partner institutions operating across all 12 of Jordan's governorates: Mafraq, Irbid, Ajloun, Jerash, Balqa, Amman, Zarqa, Madaba, Karak, Tafilah, Ma'an, and Aqaba.   POSITION SUMMARY The Communications Specialist will lead the design, development, implementation, and continuous refinement of YGA's strategic messaging framework. The position is responsible for ensuring that all internal and external communications consistently reflect YGA's core narrative, strategic objectives, and audience-specific messaging priorities.   The Communications Specialist will serve as the central focal point for message development, strategic communications planning, content production, stakeholder engagement, media relations, and brand management. The role requires translating complex programmatic achievements into compelling, evidence-based narratives tailored to diverse audiences, including government institutions, donors, youth, private sector partners, media, and international stakeholders.   ROLES and RESPONSIBILITIES :   The Communications Specialist will support the development of high-quality communications, reporting, and visual products for the Youth Grow Activity (YGA). The Communications Specialist will work closely with YGA’s technical team to develop and professionally write, edit, and format reports, success stories, case studies, press releases, videos, infographics, and other communications deliverables that highlight the project's impact, achievements, and lessons learned. S/he will draft social media content and ensure that U.S. Government (USG) Branding and Marking requirements are consistently upheld across all communications products.   The Communications Specialist will frequently travel to the field (at least 70% of time) to collect professional photographs and videos, conduct interviews, and document YGA interventions and success stories for use in reports, donor deliverables, and other communications materials. S/he will produce high-quality videos, create innovative digital and multimedia products, and design print and promotional materials for project activities and events.   The ideal candidate will possess excellent English and Arabic writing, editing, and communication skills, including the ability to produce professional-quality reports and translate complex technical information into clear, compelling, and audience-friendly content. S/he will demonstrate strong proficiency in Adobe Creative Suite, Canva, and other relevant design and multimedia software; a creative eye for branding and visual storytelling; and excellent interpersonal skills, with the ability to engage effectively with individuals from diverse backgrounds and stakeholders across Jordan.   <ul> <li>Lead the implementation and institutionalization of YGA's communications and messaging framework across all program activities.</li> <li>Serve as the custodian of YGA's core narrative, key message pillars, approved language framework, and audience-specific messaging.</li> <li>Ensure all communications products align with YGA's strategic positioning and approved messaging architecture.</li> <li>Develop and maintain message maps, talking points, key narratives, FAQs, and communications toolkits.</li> <li>Advise senior leadership on strategic communications opportunities and risks.</li> <li>Establish communications objectives, performance indicators, and measurement frameworks.</li> <li>Design and execute annual and quarterly communications plans aligned with YGA priorities and targeting main YGA audience including USG/US Embassy in Amman, Government of Jordan and Youth needs</li> <li>Identify opportunities to amplify program achievements through strategic storytelling and visibility initiatives.</li> <li>Develop and support the production of printing materials such as promotional posters (flyers, brochures, roll-ups, banners, fact sheets),  success stories, press releases, Program briefs , Website and social media content, Speeches and remarks multimedia products, and other communications materials that highlight YGA's impact, innovation, and achievements.</li> <li>Design, format, and review project reports, including bi-weekly, quarterly, annual, and ad hoc reports, Donor and stakeholder updates ensuring professional presentation and compliance with project branding requirements. Enrich YGA deliverables with value-adding graphic designs</li> <li>Lead management of YGA's digital communications platforms. Support the planning, development, scheduling, and monitoring of social media content across project platforms.</li> <li>Travel to the field to support the implementation of field activities and take professional photos and videos as required. All photos must follow the USG/Q2Impact photography guidelines.</li> <li>Assemble raw footage and perform professional editing using software such as Adobe Premiere Pro to create the final deliverable.</li> <li>Record individual video and audio interviews required for developing success stories.</li> <li>Maintain a library of all pictures and videos, organized by date and location.</li> <li>Create custom innovative digital and multimedia products using a variety of tools and software (Adobe Creative Suite, Canva).</li> <li>Assist in the development of project campaign themes and various media material for publication and distribution through various channels.</li> <li>Provide English/Arabic translation and vice versa when needed, i.e. English subtitles for in-house produced project videos.</li> <li>Build the capacity of technical teams to communicate results effectively and Create templates, guidance notes, and communication resources for staff and partners.</li> <li>Transform technical program information into compelling and audience-relevant narratives, ensure all content highlights measurable results, impact, and strategic outcomes and in compliance with USG Branding and Marking requirements.</li> <li>Coordinate communications activities with government counterparts, implementing partners, and donor representatives.</li> <li>Maintain strong relationships with media representatives, communication focal points, and strategic partners</li> <li>Track and archive communications outputs and maintain communications performance records and metrics.</li> <li>Any other tasks requested by YGA’s Chief of Party or Deputy Chief of Party (DCOP).</li> </ul>   Minimum Education, Experience, Skills and Qualifications: <ul> <li>A bachelor’s degree in communications, media, journalism, languages, or any other related field is required.</li> <li>Portfolio of professional work that demonstrates consistent, high-quality social media content creation, graphic design, data visualization, photography, videography and audio recording abilities is preferable.</li> <li>Minimum Seven (7) years of professional experience in communications, media, public relations, journalism, or related fields. At least three (4) years of experience supporting communications activities for international development and/or humanitarian programs implemented by INGOs, preferably under U.S. Government-funded projects.</li> <li>Excellent English and Arabic writing and communications skills are required.</li> <li>Exceptional writing, editing, and storytelling skills in English.</li> <li>Proficiency in design/production software (Adobe Creative Suite, Canva, any other software).</li> <li>Demonstrated experience in professional photography, videography, video editing, and multimedia storytelling.</li> <li>Ability to translate complex data and analysis into digestible resources and compelling visual products for a diverse audience is required.</li> <li>In-depth knowledge of video production processes and activities.</li> <li>Proficiency in Google Suite and Microsoft Office and managing social media platforms.</li> <li>High level of creativity and initiative.</li> <li>Ability to develop high-quality communications products under tight deadlines, from concept development through final delivery.</li> <li>Willingness and ability to travel frequently to YGA field assignments.</li> </ul>   Frequent travel to the field (all 12 governorates of Jordan) is expected, at least 70% of working days.   REPORTS DIRECTLY TO: YGA’s DCOP   WORKS DIRECTLY WITH: YGA’s COP, DCOP, technical team, MEAL team and external stakeholders as required.

Full Time 0 to 0 years Gulf Talnet

Senior People Operations Specialist

On-site - Jordan - Amman 21 July 2026

Human Resources

<h4>Description</h4> Who are we? We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. <h4>The job in a nutshell</h4> A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions. <h4>What will you do?</h4> Employee lifecycle <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> Payroll & HRIS management <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> Compliance & legal adherence <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> Policy development & process improvement <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> Employee engagement & support <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul>

Full Time 0 to 0 years Gulf Talnet

Senior People Operations Specialist

On-site - Jordan - Amman 21 July 2026

Human Resources

<h4>Description</h4> Who are we? We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. <h4>The job in a nutshell</h4> A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions. <h4>What will you do?</h4> Employee lifecycle <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> Payroll & HRIS management <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> Compliance & legal adherence <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> Policy development & process improvement <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> Employee engagement & support <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul>

10 - 15 Years Naukri Gulf

Shift Lead (Mechanical)

On-site - Jordan - Jordan 22 July 2026

Engineering

Serve under the direction of Power Plant Supervisor to operate and maintain power plant/spot power generators & equipment Promote and maintain safety following established safe work practices and procedures Report to the Supervisor on all special occurrences such as emergency outages and corrective actions taken to maintain service. Anticipate unscheduled load changes, and detect early indications of power generating equipment malfunctions in order to maintain continuous service Troubleshoot and make comparable major repairs to Gensets, powered support systems, vehicles, and other major components (e.g., engines, generators, alternators, gears, compressors, and hydraulic, pneumatic, electrical components) Rebuild and/or overhaul-to include top end, in frame and complete Gensets, powered support systems, and other major components (e.g., engines, generators, alternators, gears, compressors, hydraulic, pneumatic and 12/24vdc electrical components Assist in the control and distribution of the mechanical and electrical makeup and operation of powered support systems such as those described above, including their major mechanical, electrical, hydraulic, and pneumatic components Troubleshoot and repair diesel, gasoline, and/or multi-fuel engines (e.g., PMCS, break down repairs, periodic maintenance, and overhauling those of 3 to 16 cylinders and up to 2MW of power) When power production malfunctions occur and to ensure personnel and equipment safety, assist to isolate generator/s and bypass fault in order to maintain service or take actions to shed low priority loads when full service cannot be maintained Ensure correct testing and isolation procedures are followed before working on de-energized High Voltage Networks or Switchgear When workload/mission/staffing levels dictate, assist with daily Power Plant operations to include bringing online/offline gensets, synchronizing/paralleling gensets, taking hourly generator readings, fueling in power plant environment, electrical distribution installation/maintenance, facility maintenance, housekeeping, etc. When workload/mission/staffing levels dictate, assist with MV/LV electrical/Power Plant operations teams with installation/removal of electrical distribution equipment Fill in required genset service/periodic maintenance/repair documents/reports and turn over to Lead Power Plant Supervisor Ensure required documentation/reporting is submitted in a timely manner Request/retrieve service/maintenance/repair parts/components from Prime Contractor Consolidated Material Warehouse and transport to genset/power plant service/repair location Attend/deliver daily Safety meetings/stand downs IAW with VGS and Prime contractor policies Most senior Power Gen Mechanic and Team leader for power generating equipment in spot gen or power plant environment at assigned work location Take ownership of Power Plant generator fleet to ensure repairs, maintenance, overhauls, etc. are performed with utmost of quality/safety in mind and IAW manufacturer's service/maintenance recommendations Assist Prime contractor Procurement/Materials staff with acquiring repair parts/consumables by supplying Genset model data, part numbers, descriptions and technical oversight when required Willingness to attend formal OEM specific genset and/or controls training Accountability for power gen mechanic staff, tools, manuals, and gen set status-FMC/NMC Ensure less experienced members of power gen mechanic team are performing services/minor repairs to high quality standards and IAW manufacturer's recommendations Ensure power generator staff are performing service/maintenance/repair duties IAW US Military, Prime Contractor, Host Nation and VGS Environmental/Hazmat policies and procedures Attend VGS EHS (Electrical Health & Safety) training and establish a status of CP (Competent Person), AP (Authorized Person) or SAP (Senior Authorized Person) Thorough understanding of oil sample analysis process as well as interpretation of oil analysis reports Operate/perform within the behavioral guidelines/policies/procedures put forth by USG, US Military Command, Host Nation, Prime Contractor and VGS Execute the company s policy and procedure for proper and efficient operation of the power plants and distribution network to support AFCAP Duties will involve work in the outdoors with a potential exposure to arid climatic conditions including extreme temperatures in the summer months Must be able to work overhead with arms raised for extended periods. As directed by the Power Plant SupervisorDesired Candidate Profile<ul><li>Must have computer skills and be able to operate a variety of computer programs.</li><li>Must be able to speak, read and write English fluently</li><li>Must maintain a valid driver s license from their home country with validity for 12 months from on-site employment date</li><li>Must maintain a valid passport from their home country with validity for 12 months from on-site employment date. Passport must have a minimum of 6 blank pages prior to OCONUS mobilization.</li><li>To perform this job Must satisfy the AFCENT Force Health Protection Guidance medical requirements for AFCENT prior to OCONUS mobilization, must be able to maintain a Medically Qualified (MQ) rating on an annual basis.</li><li>Must meet the host nation COVID-19 entry requirements; COVID-19 vaccination(s), fully inoculated and Booster.</li><li>Must be CAC eligible and able to gain and maintain authorized entry onto US military installations.</li><li>satisfactorily, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.</li></ul>Desired Qualifications<ul><li>Experience in medium to large scale operation, maintenance and complete overhaul of prime power diesel gensets (50-60 liter engines)</li><li>Cummins Mech III Mechanic Certification or equivalent</li><li>Cummins Certification for KTA50 engines and PCC3300 controllers or equivalent</li><li>High skill level with Cummins InPower or equivalent</li></ul>Additional Required Qualifications<ul><li>Must be CAC eligible</li><li>Must hold a security clearance and/or be eligible to obtain one</li><li>Experience in maintenance, repair, operation and troubleshooting of genset systems (fuel, induction, cooling, controls, exhaust, engine internal & peripheral) of gen sets ranging from 15Kw to 2Mw</li><li>Experience using all types hand and power tools, shop equipment such as hydraulic presses, drill presses, hydraulic, electric or pneumatic lifting devices, etc</li><li>Experience using all types of measuring devices such as Vernier calipers, micrometers, dial bore gauges, etc</li><li>Experienced in working with other technical staff</li><li>Ability to read and use technical manuals, illustrations, diagrams, schematics, and similar guides covering the complete assembly, troubleshooting, and layout of power generators and/or support systems</li><li>Experienced working in international work environments with expatriate or US military</li><li>A thorough knowledge of the mechanical and electrical makeup and operation of powered support systems such as those described above, including their major mechanical, electrical, hydraulic, and pneumatic components including: Standard Diesel generators, Controls to include genset synchronizing and paralleling, genset communication/monitoring systems such as PULSE SCADA and Switchgear</li><li>Proactive nature and strong interpersonal skills in collaborating, communicating and working with (1) Other senior managers and staff (to include Site management team), (2) Local and International subcontractors; (3) US Military representatives; and (4) Local officials as required</li><li>Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling and working outdoors.</li><li>Must be willing and able to lift and move items, parts assemblies and equipment up to the safety regulation maximum.</li><li>Ability to follow troubleshooting procedures and use deductive reasoning to isolate the fault; and provide step by step feedback on all steps taking</li><li>Able to take specific verbal and written directions and carryout directions from the supervisor. Decisions made are covered by specific, well-established work methods and procedures In the event problems arise, mechanics at this level are able take corrective action in accordance with instructions or notify their supervisor</li><li>Experience in providing prime power O&M Services to clients</li><li>Hands on inspect, test, and repair components of electrical systems to include generators, transformers, transfer switches, switch gear, PLC controls, and fuel monitoring and delivery systems</li><li>Knowledge and experience regarding occupational hazards for electrical and mechanical trades, related safety practices, and skill required for the installation, maintenance, and repair of power generator systems and equipment</li><li>Basic knowledge and trained with current certification of First Aid & CPR</li><li>Must rescue an injured victim from an electrical conductor</li><li>Must know Lockout/Tagout Procedures</li><li>Ability to read, comprehend/understand and apply information contained in manufacturer equipment manuals, facility document including drawings and specification, operation and maintenance manuals, standard operating and emergency response procedures, material safety data sheets, etc</li><li>Ability to interpret and apply required corrective action with data readings and results of equipment checks to identify equipment or process problems and take appropriate responses to correct or resolve problems</li><li>Specific understanding and knowledge of power generation equipment startup and shut down and basic equipment maintenance procedures as they relate to the power generation equipment and/or auxiliary operator</li><li>Must have knowledge of use and proper application of Personal Protective Equipment</li><li>Basic skill level with Microsoft Word, Outlook and Excel is required. Intermediate level is preferred</li><li>10+ years as Lead Generator Mech III</li><li>Provide Certificates and/or willingness to attend formal training</li></ul>Role Characteristics<ul><li>Great interpersonal skills.</li><li>Customer service oriented.</li><li>Team player.</li><li>Ability to multi-task.</li></ul>

0 to 0 years Bayt

Senior Electrical Design Engineer

On-site - Jordan 3 July 2026

Construction & Real Estate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview InSite are urban designers, planners and landscape architects who share a love for the craft of designing the built environment and consist of a diverse studio of designers from around the world. We are a diverse studio of designers from around the world with studios in Abu Dhabi, Dubai and Doha. InSite is a unique division of KEO International Consultants, a firm with over a half century of delivering projects throughout the Gulf and a proud legacy to match.  We engage at the human scale when creating our places.  Each is interrogated from a collaborative viewpoint, tailored to client’s needs and ensuring sensitivity to the unique ecologies, cultures and the communities that we engage with. Responsibilities Our newest opportunity is for a talented Senior/Lead Electrical Design Engineer to join our team based in Amman, Jordan. This critical role will work as part of the InSite team, developing electric designs across major Landscape and Urban projects across different project design stages.  We envisage success in this role to include: <ul><li>Preparing and reviewing the design of power distribution infrastructure (Medium and Low Voltage distribution).</li><li>Preparing and reviewing the design of lighting design (streetlight).</li></ul><ul><li>Ensuring all calculations are prepared in accordance with the requirements of the Authority Standards and Codes of Practice as per the project location and requirements.</li><li>Coordination and day-to-day coaching to junior staff within this discipline. </li><li>Coordinating and giving technical guidance to CAD Technicians / BIM Technicians to produce drawings and models.</li><li>Preparing and reviewing technical reports, design drawings, and other deliverables.</li><li>Manage the discipline’s team.</li></ul><ul><li>Monitoring the technical quality of the projects to ensure that the projects delivered to Clients are of the highest technical quality and engineering practice standard.</li><li>Coordinating with other disciplines to achieve a fully integrated design.</li><li>Liaising with the Client and Authority representatives to obtain design approvals, as necessary.</li><li>Providing discipline’s input for technical proposals for submission to external parties.</li></ul> Qualifications To be successful in this dynamic opportunity, we envision that you will have a minimum of a bachelor’s degree in Electrical Engineering and more than 10 years of experience in a similar position. Having a membership of a professional institution is desirable. Furthermore, you should demonstrate: <ul><li>Proven experience in the infrastructure electric design.</li><li>Experience with Dialux, ETAP and other power systems software is an advantage.</li><li>Proficiency in software such as Autodesk AutoCAD and MS Office.</li><li>Knowledge in BIM and AutoCAD Civil 3D is an advantage.</li></ul><ul><li>Solid written and verbal communication skills in English.</li></ul>InSite International is a KEO Allied Practice. KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey. We invite you to join us. Why? When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses. KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.  We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.  </div>

0 to 0 years Bayt

SIP Adviser Palestine

On-site - Jordan 25 May 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Background NRC Palestine applies a comprehensive approach to mainstreaming protection across its programming interventions through ‘Safe and Inclusive Programming’ (SIP). SIP is the term that NRC uses to describe mainstreaming protection, gender, age, diversity (incl. disability inclusion) across its Core Competencies (WASH, Shelter, Education, ICLA, and Protection from Violence).    What we are looking for A qualified, motivated SIP Adviser who will be tasked with strengthening capacity on age, gender, and diversity mainstreaming, across NRC Project Cycle Management (PCM), and the various Core Competencies. They will support the implementation of the Palestine Action Plan on Safe and Inclusive Programming and the Age, Gender, and Diversity Mainstreaming Roadmap whilst ensuring sustainability and further institutionalisation of SIP across programmes and support teams.  If you are a passionate, seasoned leader with extensive experience in SIP, capacity building, coordination and programme quality, we would like to hear from you! *****Please note for this role, applicants must be legally eligible to work in Palestine or Jordan. We are unable to provide work permits or visa sponsorships for this position. **  What you will do The role will have some of the following responsibilities: <ul><li>Lead on the implementation of the 2026 CO SIP Action Plan and Gender-Mainstreaming Road Map and support their implementation. This may include capacity-building, contextualization/development of tools, and ad hoc support and mentoring on areas such as safeguarding, AGD mainstreaming, community engagement, safe referrals, etc. </li><li>Coordinate/develop and roll-out in-person and online trainings on various SIP standards and age, gender, and diversity mainstreaming to facilitate the roll-out of the SIP Minimum Standards.  </li><li>Work closely with Core Competency specialists to implement CC-specific SIP Action plans, including the adaptation of services to promote gender mainstreaming and disability inclusion.  </li><li>Provide specific SIP and safeguarding awareness sessions, resources, and capacity building  for the implementing partners (IP) in Palestine </li><li>Support the Country Office strategy and programming process, integrate SIP (particularly gender) from analysis to proposal </li><li>Work closely with programmes teams, MEAL unit, and proposals unit to ensure SIP principles are integrated into the design, monitoring, implementation, and evaluation of projects  </li><li>Support SIP Focal Points with ongoing capacity strengthening and mentoring to carry out SIP training and assessments Support and find avenues for the integration of SIP into NRC’s programming, systems, documents and routines </li><li>Provide NRC management with an analysis of the progress in integrating SIP in programming and processes </li></ul>Please download the detailed job description to learn more about the position.  What you will bring <ul><li>Advanced academic qualification in a relevant field (law, social sciences or related disciplines).  </li><li>A clear understanding of protection issues, legal frameworks and professional standards in humanitarian and displacement contexts.  </li><li>Minimum 5 years of experience within protection mainstreaming, and/or gender, age, diversity mainstreaming preferably in a humanitarian context </li><li>For this position, particular experience within gender mainstreaming is a plus. </li><li>Experience in developing and delivering high quality protection-related training and tools to support practical implementation of protection standards. </li><li>Strong communication skills and ability to build trust and confidently navigate both internally and externally at different levels.  </li><li>Ability to think strategically and constructively and to apply these skills in developing policy frameworks and guidelines to support institutionalization of protection mainstreaming. </li><li>Strong knowledge of global protection standards and relevant bodies of international law (international human rights law, international humanitarian law and refugee law) </li><li>Experience in team capacity building. </li><li>Advanced computer skills, especially in MS Word, Excel, Power Point and Outlook.  </li><li>Knowledge of the context in Gaza and West Bank desirable. </li><li>Fluency in English and Arabic, both written and spoken. </li></ul>What we offer: <ul><li>Duty station:  Jerusalem or Amman </li><li>*****Please note for this role, applicants must be legally eligible to work in Palestine or Jordan. We are unable to provide work permits or visa sponsorships for this position. ** </li><li>Travel: Approximately 20% to areas of operation. </li><li>Salary/benefits: Grade 8 on NRC’s National Jordan or Palestinian salary scale. </li><li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. </li><li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. </li></ul>Find out more about the benefits of working for NRC Important information about the application process <ul><li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. </li><li>For current NRC employees, please use your official email address when applying. </li><li>Submit your application and CV in English, taking care to attach your latest CV. </li><li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.  </li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.  </li><li>If you have any questions about this role, please email mero.recruitment@nrc.nowith the job title as the subject line. </li></ul>Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.    Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: <ul><li>do demanding and professional work, often in challenging contexts. </li><li>join a work culture that empowers every employee to share ideas and take responsibility. </li><li>be part of a welcoming and supportive community committed to human dignity. </li></ul>Learn more about NRC's operations in Palestine here. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.  Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH </div>

0 to 0 years Bayt

Head of New Business Development

On-site - Jordan 20 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> TITLE:  Head of New Business Development  (HNBD) TEAM/PROGRAMME: PDQ LOCATION: Damascus – Syria  GRADE: 4 International and 2 National CONTRACT LENGTH: 12 months CHILD SAFEGUARDING: Level 3:  the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff. ROLE PURPOSE:  The post holder will be responsible for leading on New Business Development Process for Syria Country office including – 1) Support PDQD in assessment of  the country, regional and global landscape and develop an ongoing plan for building strategic relationships and increasing funding with donors, implementing partners, and other stakeholders,  2) lead on gathering  intelligence from strategic relationships, make data-driven decisions to prepare for a competitive proposal process; 3) Establish an effective, collaborative, and efficient proposal development process that ensures a compliant and competitive proposal is submitted and learning is captured and 4) Utilize NBD best practices and feed program intelligence and lessons back into Prepare phase through ongoing communication and program learning The post holder will lead on developing high-quality concept notes and proposals, with the NBD Managers and with support of the Programme Development and Quality (PDQ) team/Technical Advisers, Program Operations team and the Finance team, for major institutional donors, Corporate Foundations and Philanthropic donors as well as other governmental and other non-traditional. The HNDB with support from PDQD will lead on developing donor engagement plan in line with country strategic plan ambitions and facilitate structured donor engagement, intelligence gathering, donor scoping, track and identify donor opportunities, coordinate and write proposals for large, competitive funding opportunities. The position requires innovative thinking and creativity to package our programme strategies in ways that attract the right donor support and grow our portfolio strategically and sustainably.   SCOPE OF ROLE:  Reports to: PDQ Director Key working relationships: Technical Advisors, Program Operations team, Heads of Offices, Awards, Finance, Members and Global team People Management: 2 NDB managers  Budget Responsibilities: N/A KEY AREAS OF RESPONSIBILITY: Strategic Focus: •In alignment with the Country Strategic Plan (CSP) , develop and utilize a comprehensive funding strategy that links local, regional, and global knowledge, priorities, and breakthroughs to the relevant donor landscape.  •Along with SC Member offices actively track upcoming opportunities while linking them to Country strategy and SC's Breakthroughs, positioning efforts, resource allocation, and broader portfolio planning. •Manage both strategic and programmatic relationships with donors, implementing partners, and other relevant stakeholders to advance Save the Children’s reputation, drive strategies, create new opportunities, and push for funding in Country strategic priorities  •Ensure alignment with National Recovery Priorities of Syria Proposal Development •Lead the development of high-value or complex proposals or bids, building on global, regional and national expertise, and ensuring the highest quality product including localization commitments with equitable budget planning. •Take primary responsibility for the drafting of high-quality concept notes and funding proposals (including log frames and budgets) for a variety of donors, from major institutional donors, corporate organisations, trusts, and private donors, among others.  •With the support of TAs, context Analyst and Operations Team develop and draft all narrative sections of proposal documents and/or concept notes. •Identify opportunities to incorporate children’s inputs into proposal development with support from Child Participation experts in SCI •Track up-coming funding opportunities, donor engagement and proposal development process  •Maintain robust Pipeline tracker and providing regular analysis to the SMT on the status of the funding portfolio and key trends to monitor.  •Serve as lead writer for high-value competitive bids  •Drive interdepartmental coordination for project design with PDQ, Advocacy, Programme Operations (for field team inputs, logistics requirements, costings, etc.), Security, Logistics, Finance, and HR (for staffing requirements).  •Ensure full internal and member review and sign off as per the proposal development process. •For all assigned opportunities and proposals ensure all documents required by the donor are well written and logically structured •For all assigned proposals ensures language is in line with donor priorities and understanding of specific sectors •Liaise with all Field Offices/ National Partners to ensure they are engaged in the proposal development process and consulted for feasibility of final planned Program Activities and sign off on final proposals •With the support of TA’s, MEAL Team and Operations Team develop and finalise the necessary supporting documents from the proposal including logframe and workplan. •Will be responsible to ensure that all documents sent to SMT for signoff are copy edited. New Business Development/Stakeholder Engagement: •Participate in key Member and donor meetings and pro-actively seek donor intelligence on prospective new opportunities or partnership.  •Cultivate business relationships with external stakeholders and potential partners for large scale or strategic funding opportunities, either as a prime or sub-recipient in joint ventures.  •Search for strategic (and innovative)new partnerships with actors in the Syrian context (UN Agencies, NGOs. INGOs, State Actors, Research etc), and ensure that Save the Children maximizes its opportunity to showcase and replicate the Theory of Change.  •Refresh Donor Landscape Studies on an appropriate frequency  •Ensure a system is in place to monitor progress toward targets set out in the Strategy  •Work with PDQ team to develop generic concept notes for thematic areas and cross-sectoral integration.   •Work with Members to explore the potential for private sector partnerships and other innovative ways to fundraise   General •Demonstrate compliance and leadership with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures. QUALIFICATIONS Experience of supporting resource mobilisation and new business development in humanitarian and development programme settings, in particular writing of new grant submissions (proposal and/or concept notes) Essential:  •At least 5-7 years of demonstrated experience leading on new business development and fundraising in NGOs •Bachelor’s Degree in a relevant subject (Humanitarian, Human rights, Development) with relevant field experience •English language proficiency •Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels  •Excellent representation, presentation, Analytical and communication skills –  •Experience in coordinating development of large-scale or strategic proposals, including the development of multi-million-dollar project budgets.  •Experience with US and UK government programming, SIDA, DANIDA, ECHO, BMZ amongst others including compliance requirements •Ability to present complex information in a succinct and compelling manner including proficiency in MS office tools •Previous experience of project management and project cycle management, including project design, implementation and evaluation •Good understanding of donor compliance and reporting mechanisms and requirements •Good understanding of monitoring and evaluation mechanisms. •Ability to work well under pressure and work to deadlines •Experience of and commitment to working through systems of community participation and accountability •Politically and culturally sensitive with qualities of patience, tact and diplomacy •The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances. •Commitment to the aims and principles of Save the Children. Desirable •Experience or understanding of the Syrian Context  •Arabic Language Skills •Experience working for Save the Children and working across organisational structures Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. Equal Opportunities  The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. Child Safeguarding: We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Safeguarding our Staff: The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy Health and Safety The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.   The Organization We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030: · No child dies from preventable causes before their 5th birthday · All children learn from a quality basic education and that, · Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. Application Information: Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. </div>

Full Time Mid career Bayt

Senior Assessment/Research Officer

On-site - Jordan 5 August 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About REACH and IMPACT REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention. Greening strategy:ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:<ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul>ACTED PSEAH Policy:The Senior Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.Job PurposeJOB PURPOSEREACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Senior Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the Public Health and Prioritisation, Shelter and Site Management, or Cash, Markets & Livelihoods Units supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).The REACH Senior Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment. Objectives Objective 1: Research Design, Implementation, and CoordinationUnder the supervision of the Research Manager, the Senior Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings. Objective 2: Analysis and Information Product CreationWith the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner.  Objective 3: External EngagementThe SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.Duties and Responsibilities Key Research Activities a.                   Research design and tool development-        Definition of research objectives and questions to address key information gaps;-        Identification of appropriate research methodologies;-       Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD). b.                   Monitor data collection and cleaning-        Support the training of field data collection staff on research aims and tools;-        Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers -        Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.c.                   Preparation and production of information products-        Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;-        Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. d.                   Dissemination of findings and external engagement<ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul> Internal Communication ProcessesThe SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues. Confidentiality and Data ProtectionThe REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"> QUALIFICATIONS Requirements-                        University undergraduate degree or 2+ years relevant experience;-                        Experience conducting research/assessments or working with data (academic research experience included);-                        Fluency in English, excellent communication and writing skills; Desired-                        Technical skills in any of the following:•       Strong Excel skills;•       Previous experience with mobile data collection (ODK, ONA, KoBo);•       Good understanding of research methods (including sampling frameworks);•       Experience with cleaning and analysing datasets required;•       Knowledge of the Adobe Suite, particularly InDesign an asset;•       Good understanding of research methods (including sampling frameworks);•       Experience on dashboards (Power BI, Shiny) an asset;-                        Experience working in/on humanitarian or development contexts;-                        Experience with external engagement and/or partner coordination;-                        Strong analytical skills, including ability to identify and key trends and situate findings in wider context;-                        Ability to operate independently in a cross-cultural environment requiring flexibility. CVs will be reviewed on a rolling basis. Please note that the opening of this vacancy does not constitute an obligation to fill the position</div>

0 to 0 years Bayt

Field Service Representative (FSR)

On-site - Jordan 19 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-07-08&#xa;&#xa;Country: Jordan&#xa;&#xa;Location: JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;Position Role Type: Unspecified The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide. The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics. Key responsibilities: Technical in nature <ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul>Customer relationship <ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul>Ability to work independently <ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul> Experience/Qualifications Basic Qualifications: <ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul>Preferred Qualifications a plus: <ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul> This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

0 to 0 years Bayt

Field Service Representative

On-site - Jordan 9 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-07-08&#xa;&#xa;Country: Jordan&#xa;&#xa;Location: JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;Position Role Type: Unspecified The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide. The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics. Key responsibilities: Technical in nature <ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul>Customer relationship <ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul>Ability to work independently <ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul> Experience/Qualifications Basic Qualifications: <ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul>Preferred Qualifications a plus: <ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul> This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

0 to 0 years Naukri Gulf

Human Resources Associate

On-site - Jordan - Jordan 30 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The post is an integral part of the complementary personnel section structure being the only support staff position. The incumbent of the post assists the HR Specialist in the administration of the complementary personnel profile and assist with the recruitment. The post is needed and must be regularized and as such we plan to establish a fixed term post. The incumbent reports to Head Area Complementary Personnel Services Section, HQ (Amman) and will be responsible for providing HR Services. Responsibilities Supports in data management, review, research and archiving of Complementary personnel files including Consultants, interns, volunteers and Gratis personnel. Supports in data management for the Junior Professional Officer (JPO) Programme; provides substantive data cleansing on a wide range of JPO files including creating and accurately completing data entry into the relevant Human Resource Management (HRM). Reviews data and transactions related to HR services on the Human Resources Information system (including HR Dashboards) including supporting system improvements and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry and provides initial approval thereof. Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations which can influence the quality of development and performance of other HR actions; prepares summaries in respect of various types of personnel cases; and support ad hoc HR projects. Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. Performs other duties as may be assigned by the supervisor. Competencies Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching. - Analyzing. - Planning and Organizing.</div></section><section>Desired Candidate ProfileA university degree in human resources management, psychology, public or business administration or in a related behavioural science field.At least two years of relevant experience in the application of the knowledge acquired in human resources management in governmental, international or medium/large commercial organization, including where applicable, relevant experience in recruitment is requiredExperience and knowledge of standard computer applications, HR systems, Dashboards and MS Excel is requiredIndicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? Is required.Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Is requiredEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</section>

2 to 4 years Naukri Gulf

Field Security Assistant

On-site - Jordan - Jordan 3 August 2026

Human Resources

Assists with the monitoring of the security measures implementation as recommended in the Security Risks Management (SRM) process for IOM premises in all sites and other donor security requirements for relevant programmes. Support to monitor security guards assigned in the area under his/her responsibility act in a professional, trained and informed at all times in accordance with the local law in Jordan and formal manner, with IOM Staff, contractors, visitors and clients at all times. Building logistics linked with procurement and logistics unit under RMU department. Raise Purchase Request Form (PRF) upon approval to project manager for ad hoc and regular security equipment s process, such as service agreement for fire system, access card, ID machine, selections mission extra security guards for outside activities, CCTV upgrade request. Conduct regular inspections of the facilities to detect problems, including assessment of the spot check in CCTV for all locations in all sites Support to administer set SOPs on calling procedures, information management, and 24/7 security response safeguarding IOM staff and assets at the office. Maintain registered filing system and tracking procedures for premises keys, valuables, and visitors support the current, and projected security controls at the IOM offices. Assists to maintain routine and confidential correspondence files/documents and coordination for in all sitesfor Host Government Security Authorities presence for selection mission activities. Maintains a database on contact details of host country security authorities. Support in a coordinated function pre endorsed security guarding applications, and security control measures through an operational area and documented process. Support the IOM wardens system/Floor and Floor Fire Wardens under SRM Security Risk Management measurers in a coordinated process, when required to update staff contact lists, training to enhance this security contingency plan. Support the NSO-National Security officer in conducting CCTV survey and compliance with IOM security requirements. Supports in liaising with UNDSS and other local security stakeholders at the appropriate level. With the NSO guidance, maintain an orderly filing system for all security files including coordination with HR, ensure that all staffing lists, warden list and any other lists, as required by UNDSS, are accurately updated, and submitted in a timely manner. Respond to emergencies affecting the security and safety of the premises and notify the immediate supervisor or other designated staff immediately. Assists in reporting security incidents affecting IOM staff, offices and assets and refuges in in all sites and assists in the preparation of security reports, such as the Security Incident Report and other Security Assessments Report to NSO of any potential or actual breaches of security or unusual activity at the time of duty to IOM building. Check daily on the handling of the IOM visitor`s logbook system and the hand-over/take- over notes of the IOM security guards. Provides support in conducting security evaluations and provides advice on Residential Security Measures of IOM staff, as well as on latest trends and threats to staff safety and security. Performs other duties as assigned. Mission-specific tasks . Assist in security coordination for access control procedures for IOM premises staff entrance in all sites. . Coordination for relevant programmes for Host Government Security Authorities presence for selection mission activities. . Assist in security coordination the access control procedures for all sites preemies applicant s area.Desired Candidate Profile<h2>Required Qualifications and Experience</h2> <h3>Education</h3> University degree, from an accredited institution with minimum of Two (2) years related experience in Social science, computer science, law enforcement academy or an equivalent combination of education, training & experience, or High school certificate with a minimum Four (4) years related experience and prior experience with the UN system or an international NGO. <h3>Experience</h3> Experience dealing with diplomatic security, protection and intelligence services will be considered as an asset. <h3>Computer skills</h3>: MS Office and Outlook. <h3>Writing Skills</h3>: Arabic and English <h3>Strong Communication skills</h3> <h3>Skills</h3> Knowledge of radio communication application Strong communication and interpersonal skills Excellent organizational and time management skills Knowledge of local community structures and dynamics Ability to work effectively with diverse groups and individuals. Experience with humanitarian aid and development work. Proficiency in conflict resolution skills Ability to think critically and analytically. Knowledge of data analysis and evaluation methods <h3>Languages</h3> For this position, Fluency in English and Arabic (written and oral). <h3>Required Competencies</h3> IOM s competency framework can be found at this link. Competencies will be assessed during the selection process. <h3>Values</h3> - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. <h3>Core Competencies</h3> behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. <h3>Managerial Competencies</h3> behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.

0 to 0 years Akhtaboot

Project Officer / Engineer

On-site - Jordan - karak 14 June 2026

Logistics, Supply Chain & Procurement

ISLAMIC RELEIF JORDAN HUMAN RESOURCES DEPARTMENTEMPLOYEE JOB DESCRIPTION <table align="left" border="1" cellpadding="0" cellspacing="0" width="619"> <tbody> <tr> <td > Job Title </td> <td colspan="3" > Project Officer / Engineer </td> </tr> <tr> <td > Job Grade </td> <td >    G5 </td> <td > Salary </td> <td >  855 </td> </tr> <tr> <td > Department </td> <td colspan="3" >  Programs department </td> </tr> <tr> <td > Reports to </td> <td colspan="3" > Senior Infrastructure Officer </td> </tr> <tr> <td > Location </td> <td colspan="3" >  Karak, with frequent travel to other locations in the country </td> </tr> </tbody> </table>                 ORGANISATIONAL PURPOSE:   Islamic Relief Worldwide Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 30 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.   Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.   IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis in 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP.    The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 240,000 beneficiaries in 2021 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.     Our values and commitment to safeguarding: IRJ is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.   The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.   All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.   In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.   Job Purpose:   Islamic Relief World Wide-Jordan Office is providing support in rehabilitation, renovation and construction projects around the kingdom in which the organization is rehabilitating and construction governmental schools in Al-Mafraq as well as constructing playing fields in the selected schools which will also have training and awareness sessions. The organization is also working on construction & rehabilitation projects for housing units in Gaza camp in Jerash and Irbid alongside other projects. Also working on rehabilitation projects for governmental building such as health centers.     KEY RESPONSIBILITIES   The candidate is expected to supervise the construction and rehabilitation works around the country in which he/she will conduct site visits to prepare the necessary documents (BOQs, daily/monthly reports, assessments and organizational reports) as well as conduct site supervision, design reviews, tender preparation & review to ensure the highest engineering standards keeping in mind the internal polices of the organization. The candidate will also need to follow up with related stakeholders, local CBOs & NGOs to coordinate the work and obtain any necessary approvals and finally achieve any given task.   Under the supervision of the Senior Infrastructure Officer, Project Officer/Engineer duties include: - <ul> <li>overseeing the delivery of construction and rehabilitation projects in selected areas in Jordan, this includes ensuring the quality of component design and implementation and monitoring projects activities so as to understand how they might be improved.</li> <li>Assume primary responsibility for daily project management and implementation at the field level.</li> <li>Report on the project achievements for the line manager during the project implementation period.</li> <li>Coordinate with media department to fulfill the media materials/visibility required for the project based on the donor’s guidelines.</li> <li>Prepare with contractor and respective authority/owner for the handing over of each site when the project is near to finish.</li> <li>Prepare, check the quality and accuracy of all documents submitted by the contractor/consultation office (Drawings, B.O.Qs, beneficiary lists, reports, analysis, forms etc.).</li> <li>Contribute to the design and implementation of baseline, end-line and needs assessments.</li> <li>Ensure the project is implemented based on the approved implementation plan by the donor.</li> <li>Maintain follow up on the risks that may arise and ensure placing mitigation procedures to avoid any concern may affect the project on field level.</li> <li>To be accountable for the budget approved by the donor/ budget holder for this specific project.</li> <li>To attend related sector meetings and any other stakeholder meetings need to accomplish the project activities.</li> <li>Ensure date collection and well organized and safe filing for the project’s files and data.</li> <li>Make sure that all assessments are entered to the system 100% accurate.</li> <li>Conduct administrative, logistical, and financial duties related to all aspects of project implementation. </li> <li>Participate in all programmes’ distributions including NFI and seasonal projects according to policies and procedures & as assigned by the line manager.</li> <li>To oversee the support in the relevant documentation and reporting.</li> <li>Draft and provide needed inputs for weekly, monthly and quarterly reports and ensure timely submission of reports.</li> <li>Coordinate daily activities, including schedule and delivery of activities, and case referrals.</li> <li>Ensure safety and security of beneficiaries’ children and team.</li> <li>Provide support for organizing visits, meeting, events, training and workshops.</li> <li>Provide the required documentation to other department’s specially MEAL department, and ensure the full documentation for all the projects per IRJ standards.</li> <li>Liaison with line ministries to facilitate the needed approvals.</li> <li>Carry out any other duties as assigned or required from time to time by the line manager.</li> </ul>       KNOWLEDGE, SKILLS AND ABILITIES   <ul> <li>  Bachelor’s degree in civil engineering.</li> <li>  3-10 years of experience in infrastructure projects, experience in maintaining government buildings would be an advantage.</li> <li>  Knowledge of the political situation and cultural norms in Jordan in general is desired.</li> <li>Practical experience in the following fields: Rehabilitation, Renovation, and Construction.</li> <li>Excellent skills in MS Office software.</li> <li>Good AutoCAD Skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Experience in quantity surveying and engineering contracts</li> <li>Ability to prepare bills of quantity (BOQ)</li> <li>Good value engineering skills is a plus.</li> </ul>   Core humanitarian competencies: <ul> <li>Understanding of humanitarian contexts and principles:</li> <li>Good understanding of humanitarian issues, with experience of/or ability to work directly with local NGOs or communities.</li> <li>Sympathy with the aims and objectives of organization and commitment to humanitarian principles and the Red Cross and INGO's code of conduct.</li> </ul>   Achieving Results effectively: <ul> <li>Very good time management abilities.</li> <li>Very good judgment and problem-solving skills.</li> <li>Very good decision-making.  </li> </ul>   Managing yourself in a pressured and changing environment: <ul> <li>Demonstrated ability at being flexible and adapting to changing situations.</li> <li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li> </ul>     Operating safely and securely in a humanitarian response: <ul> <li>Relevant experience in implementing security policy/protocols.</li> </ul>       Leadership in humanitarian response: <ul> <li>High-level interpersonal, influencing and communications skills.</li> <li>Consistently approaches work with energy and a positive, constructive attitude.</li> </ul>     Languages: <ul> <li>Excellent skill in spoken and written English.</li> </ul>

0 to 0 years Akhtaboot

Intern MEL and Reporting

On-site - Jordan - Amman 29 June 2026

Logistics, Supply Chain & Procurement

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.   The Program / Department / Team (Program / Department Summary) Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.   The Position (General Position Summary) The MEL and Reporting Intern will provide support to the Program Quality and Learning (PQL) team in monitoring, evaluation, learning, reporting, research, and knowledge management activities across the Iqlaa Activity. The intern will contribute to the collection, organization, analysis, visualization, interpretation, and reporting of program data and evidence to support learning, accountability, adaptive management, and evidence-based decision-making. The position offers hands-on exposure to both quantitative and qualitative monitoring, evaluation, and learning approaches within a large-scale economic development and private sector development program. The intern will support various stages of the evidence generation cycle, including data collection, data quality assurance, data analysis, report writing, development of visual and knowledge products, synthesis of findings, and intervention-level monitoring and evaluation activities. This internship provides a valuable opportunity to gain practical experience in monitoring, evaluation, learning, reporting, research, data visualization, and program performance management. Through close collaboration with the PQL team, the intern will strengthen analytical, communication, research, reporting, facilitation, and problem-solving skills while contributing to organizational learning and evidence-based programming.   Essential Responsibilities ● Support the implementation of monitoring, evaluation, learning, and reporting activities across the Iqlaa Activity. ● Assist in the preparation, review, and quality assurance of monitoring and evaluation data collected from interventions, partners, and stakeholders. ● Support qualitative and quantitative data collection activities, including surveys, interviews, focus group discussions, observations, and other learning exercises. ● Support intervention-level monitoring, assessment, and evaluation activities, including data collection, analysis, and documentation of findings. ● Assist in preparing analytical reports, learning briefs, success stories, case studies, presentations, and other knowledge products. ● Support data analysis and visualization activities through the development of charts, graphs, dashboards, infographics, and other visual reporting products. ● Support the preparation of periodic reports, presentations, and learning materials. ● Assist in documenting lessons learned, emerging findings, best practices, and program achievements. ● Assist in maintaining organized records of monitoring, evaluation, and reporting documentation.     REGIONAL SYSTEMS AND SUPPORT FUNCTIONS ● Ensure that effective systems are in place in all country offices for the adequate management of human resources, financial and operational field support functions. ● Review and support country team adherence to Mercy Corps and donor policies and procedures. ● Capture and disseminate best practices on operations, finance and HR systems across country teams to ensure highest quality and standards. ● Provide dedicated support to country teams in the event of an emergency or startup of a complex program that requires additional resources. ● Collaborate with country finance leads in producing bi-annual master budgets.   Supervisory Responsibility N/A   Accountability Reports Directly To: The MEL and IM Manager or PQL Director. Works Directly With: Monitoring, Evaluation, Learning, and information management team, intervention managers and partners focal points.   Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.   Minimum Qualification & Transferable Skills ● A degree or pursuing a degree in a relevant field such as Statistics, Economics, Business Administration, Development Studies, Social Sciences, Data Science, Computer Science, Industrial Engineering, Public Administration, or a related field. ● Strong interest in monitoring, evaluation, learning, research, reporting, or data analysis. ● Demonstrated analytical and problem-solving skills. ● Fluency written and verbal communication skills in English and Arabic. ● Strong written and verbal communication skills to effectively convey data insights and present findings to diverse audiences. ● Proficiency in Microsoft Excel, Word, and PowerPoint and any other relevant tools to the scope of work. ● Strong attention to detail and commitment to data quality. ● Willingness to travel within Jordan if required for field-based activities. ● Familiarity with data cleaning, data transformation, and data validation techniques.   Success Factors The successful MEL and Reporting Intern demonstrates initiative, accountability, attention to detail, and a strong commitment to producing accurate and reliable work. They are curious, adaptable, and motivated to learn new concepts, tools, and methodologies related to monitoring, evaluation, learning, reporting, and research. The intern collaborates effectively with colleagues, communicates clearly and professionally, and responds positively to guidance and feedback. They demonstrate sound organizational skills, the ability to prioritize tasks, and a willingness to take ownership of assigned responsibilities. As the internship progresses, the intern is expected to show increasing independence, analytical capability, and confidence in supporting evidence generation, learning processes, data quality, reporting, and knowledge management activities.     Living Conditions / Environmental Conditions The position is based in Amman, Jordan and it requires up to 30% travel to Jordanian’s governorates to support implementing the program activities. Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all locations.   Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development   Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.   Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.   Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).   الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.       RECRUITMENT SCAMS & FRAUD WARNING Mercy Corps has become aware of scams involving false job offers. Please be advised Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on Akhtaboot. Official Mercy Corps emails will always arrive from a @mercycorps.org email address. Please report any suspicious communications to ((integrityhotline@mercycorps.org))

0 to 0 years Bayt

MEAL Coordinator

On-site - Jordan 15 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> TITLE: Education Program MEAL Coordinator TEAM/PROGRAMME: Education Programme Management Unit    LOCATION: Damascus (National) GRADE:  4    CONTRACT LENGTH: One Year (with the possibility of extension) CHILD SAFEGUARDING: Level 4- The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are level 4 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people. ROLE PURPOSE: The Education MEAL Coordinator will be responsible for designing and coordinating rollout of the MEAL systems, contextualizing and disseminating MEAL guidance (based on existing guidance) to consortium and implementing partners. Under the guidance of the Education Chief of Party, the MEAL Coordinator will lead and ensure that MEAL Systems are implemented by consortium and implementing partners in a coordinated, harmonized and aligned manner, in line with donor requirements and commitments. The Education MEAL Coordinator will be part of the Programme Management Unit- PMU and responsible for ensuring the achievement of results, assessments and evaluations, data analysis consolidation, and visualization. He/she will be involved in the submission of timely and regular progress reports. The Education MEAL Coordinator will also liaise with SCI MEAL team and implementing partners to ensure that MEAL Systems and application of standard indicators are well understood and implemented. SCOPE OF ROLE: Reports to: Education Chief of Party  Staff reporting to this post: None. Budget Responsibilities: None. Role Dimensions: Substantial interactions with MEAL counterparts within partner organizations, design/review of assessment and evaluation tools including kobo collect, data analysis and presentation including data visualization and Power Bi.   KEY AREAS OF ACCOUNTABILITY: Monitoring: o    In close collaboration with the implementing partners, track and oversee the implementation of harmonized monitoring tools and aligned indicator definitions for the project. o    In close collaboration with implementing partners, put in place an operational MEAL plan for including mechanisms to monitor and document the progress of implementation of Programme activities, specifically; o    Lead the design/ review of MEAL packages, to include the Indicator Performance Tracking Table, Log frame, PRIME, Activity Tracking Table and MEAL plan. Maintain an updated Indicator Performance Tracker (IPT) and Output tracker including internal systems like PRIME, in addition other report requirements as may be requested. o    Provide technical guidance and lead capacity building of the implementing partner staff, and stakeholders on implementation of MEAL within the Programme; to include capacities for data collection, storage, indicator definition and reporting. o    Input to the development of aligned Quality Benchmarks for the Education Consortium activities to guide monitoring and ensure actions plans agreed on after QB monitoring are implemented in timely manner. o    Review Programme data collection tools to ensure that tools provide required information on programme indicators. o    Enhance use of digital data management within the program, this may include use of Kobo and ODK among other programs. o    Conduct routine data   quality assessment and continuous quality improvement of the program to ensure program implementation and report quality. o    Participate/coordinate the design of quantitative and qualitative participatory Programme evaluations (baseline, annual and final evaluations), assessments, reviews, and other special studies. o    Work closely with the Senior Education Program Manager to ensure that performance indicators are regularly tracked and that activities implemented are well aligned with the indicators. o    Support implementation of programme MIS and integration of Geographical Information System (GIS) in programme reporting. Support GIS mapping and dissemination of MIS/GIS reports. Provide MIS content/requirements and feedback to MEAL team and document progress on indicators/achievement of targets. o    Where applicable, roll-out mobile data collection and monitoring systems and document learning and suggestions for improvement. Evaluation: o    With the support of the Program Management Unit-PMU, lead and coordinate the development of Terms of Reference for the programme evaluations. o    Coordinate the logistics of project evaluations as necessary and ensure data collection, analysis and write-up is in line with SCI and donor standards as well as set timelines. o    Work closely with the evaluation team/consultants in the development/review of evaluation packages including tools and ethical approval. o    Review of evaluation reports including inception and completion reports. Accountability: o    Working alongside implementing partners to ensure functional Complaints, Feedback, Response and Feedback is in place in line with SCI’s standard and expectations, the Standard Operating Procedure for the programme and donor expectations. o    Collect and manage complaints and feedback in close coordination with Programme team. Track timeliness of response to complaints and maintain an updated Programme complaints tracker. o    Build capacity of partner organizations with regards to Accountability to Affected Communities. o    Responsible for accountability reporting sections in the donor reports. Learning: o    Foster and develop a culture of learning within the implementing partners and SCI by organizing periodic learning events. o    Establish information sharing mechanisms for partner staff to document and share examples of good and bad practice and learning. o    Document learning on working in consortia and pilot innovations and interventions and share with key stakeholders. o    Identify opportunities for research and learning questions in collaboration with Consortium Partners and Technical Specialists. o    Facilitate documentation of programme results, impact, best practices and significant changes.  o    Document learnings and best practices; disseminate learnings, reports, publications and participate in learning sessions, and ensuring that the lessons learnt are utilized to inform programming and advocacy. Communication, Coordination and Networking: o    Foster a culture of information sharing, and collaboration within the implementing partners. o    Be available for and responsive to questions, queries and requests for information and support from implementing partners. o    Create and sustain positive working relationships internally with other technical staff; externally with the district local government and CSO partners, and other stakeholders, and maintain an up to date understanding of key development trends in the Programme area. o    Representing the programme in coordination fora as may be requested by the line manager. o    Provide routine periodic partner monitoring and provide regular guidance and support to ensure partner’s effective implementation of MEAL according to best practice and donor requirements. o    Coordinate monthly MEAL Working Group meetings with MEAL representatives from implementing partners, minutes are shared with key stakeholders and follow-up on recommended action points. Other Role Dimensions: o    Develop and maintain interactive Power BI dashboards and analytical reports to support program monitoring, decision-making, and data-driven strategic planning. o    Collect, clean, transform, and analyze data from multiple sources to ensure accuracy, consistency, and high-quality information management outputs. o    Design and automate data visualization solutions using Power BI, including the creation of KPIs, charts, and dynamic reporting tools for stakeholders. o    Perform data validation, quality assurance, and troubleshooting to identify inconsistencies and improve the reliability of reporting systems and databases. o    Collaborate with program and technical teams to translate business requirements into actionable insights, dashboards, and periodic analytical reports. BEHAVIOURS (Values in Practice) Accountability: o    Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children   values. o    Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved. Ambition: o    Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same. o    Widely shares their personal vision for Save the Children, engages and motivates    others. o    Future orientated, thinks strategically and on a global scale. Collaboration: o    Builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters. o    Values diversity sees it as a source of competitive strength. o    Approachable, good listener, easy to talk to. Creativity: o    Develops and encourages new and innovative solutions. o    Willing to take disciplined risks. Integrity: o    Honest; encourages openness and transparency; demonstrates highest levels of integrity QUALIFICATIONS o    Minimum of a bachelor’s degree in either Statistics or Development Studies. o    Minimum of 4 years’ experience of MEAL under education programs. o    Information Management-IM experience  QUALIFICATIONS Minimum of a bachelor’s degree in either Statistics or Development Studies. Minimum of 3 years’ experience of MEAL under education programs.  EXPERIENCE AND SKILLS Essential o    Minimum of 4 years’ work experience in monitoring and evaluation working experience (preferably in education/protection related programmes with an International NGO). o    Minimum of three years of partners experience in education on  MEAL will be      added            value. o    Knowledge and use of various survey methods for monitoring different programs. o    Previous experience working in partnership programmes. o    Prior experience establishing and running coordination mechanisms. o    Prior experience in training and management of data collectors. o    Demonstrable experience and understanding of the education sector global and national standards. o    Additional training and experience in biostatistics or monitoring and evaluation and MIS of an added advantage. o    Experience of coordination with INGOs, NNGOs, UN agencies, local partners and District Local Government in Child Rights Governance, Education and Child Protection is an added advantage. o    Strong analytical skills and strategic planning abilities. o    Sound written and oral presentation skills. o    Ability to establish and maintain conducive collegial relations and perform effectively as a member of a team. o    Willingness to travel and work in hard-to-reach areas, occasionally under strenuous conditions. o    Computer literacy and excellent documentation skills are a must. Microsoft office especially word, spreadsheet (Excel), Access, SPSS, and GIS applications). o    Availability and willingness to work extra hours during times of humanitarian responses. o    Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures. o    Ability to intervene with crisis management or troubleshooting as necessary. o    Highly developed interpersonal and communication skills including influencing, negotiation, and coaching. o    Excellent time management and planning capacity. Desirable o    Experience working on GIS mapping projects Additional job responsibilities: o    The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. Equal Opportunities: o    The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures Child Safeguarding: o    We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Health and Safety: o    The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.   The Organization We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030: · No child dies from preventable causes before their 5th birthday · All children learn from a quality basic education and that, · Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. Application Information: Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. </div>

0 to 0 years Akhtaboot

Assistant

On-site - Jordan - Amman 1 June 2026

Logistics, Supply Chain & Procurement

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions. Into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.   Program / Department Summary As an organization, Mercy Corps is committed to preventing all forms of exploitation and abuse. It gives individuals, organizations, and local groups a means of raising concerns or sharing feedback (positive and negative) with Mercy Corps, independently from program operations. In the context of Jordan, rolling out CARM across the country will ensure that the country will ensure that the country team’s programs will continue to uphold Mercy Corps’ high standards of accountability.   General Position Summary Under the umbrella of Technical Support, Evidence, and Program Quality (TEQ) Unit, supervised by the Multi-Country CARM & Program Standards Coordinator, the Community Accountability Reporting Mechanism (CARM) Assistant is a key position in handling day-to-day collection, management, and response to all feedback cases within certain program location – including both for directly implemented activities and for activities implemented with or via partners. The CARM Assistant will help the CARM & Program Standards Coordinator to ensure responding directly to all feedback concerns and complaints raised by program participants and community members through a safe, accessible, transparent, and confidential CARM system. The CARM Assistant will help in managing in-person, field, and community-based feedback channels, such as face-to-face, feedback boxes, and community ambassadors, ensuring all proper procedures of managing and responding to all feedback are followed by all Mercy Corps team members and partners. Additionally, the CARM Assistant will to conduct community engagement and sensitization by providing guidance on key community accountability and safeguarding messages – including reference to existing Mercy Corps policies, and expected ethical behavior from all Mercy Corps, enumerators, consultants and partners.   Essential Job Responsibilities   Implementation and Program Quality Working under the direction of the CARM & Program Standards Coordinator, they will handle the following responsibilities: • Assist the CARM & Program Standards Coordinator to ensure each program has at least three active, context-appropriate feedback channels informed by community preferences and by following proper procedures. • Collect all feedback received via community-based feedback channels, like feedback boxes, face-face, and community ambassadors in all intervention sites and ensure documentation of all feedback in the CARM database. • Translate feedback from Arabic to English, for example prior to inputting it into the CARM database and provide a summary. • Ensure the CARM database is accurate and up to date on a daily basis according to CARM database guidelines. • Ensure feedback received through each feedback channel is following proper protocol procedures and ensure all community members are aware of their rights and entitlements. • Assist in training partner team members of proper procedures for collecting, logging, and grading based on Mercy Corps’ or partner’s standard grading system, and that appropriate action is taken based on feedback grade. • Contact informants who provided non-anonymous feedback seeking additional information – only when necessary – (place, name, details of the case...) to resolve their feedback more appropriately. • Ensure closure of all feedback cases by following up closely with relevant team member(s). • Help the Coordinator contact informants who provided non-anonymous feedback to inform them about case resolution and collect data on overall satisfaction; ensure this is documented in the Country-level CARM database. • Support the Coordinator in tasks related to community engagement, sensitization and distributing Information, Education, and Communication (IEC) materials across all intervention sites. • Together with the CARM team, support the development and implementation of a CARM for direct implementation tracking trends in feedback received. • Assist in compiling regular reports on channel activity, including trends, common issues, and feedback received. • Support the analysis of data to identify areas for improvement in programs or services. • Contribute to the documentation of CARM lessons learned and success stories.   Team performance • Actively participate in team tasks to ensure effective performance • Regularly provide feedback to the team to ensure responsiveness of CARM to changing context and concerns from communities   SAFEGUARDING RESPONSIBILITIES • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.   SECURITY • Ensure compliance with security procedures and policies as determined by the country leadership. Proactively ensure that team members operate in a secure environment and are aware of policies.   Supervisory Responsibility • None.   Accountability <ul > <li >Reports directly to: the Multi-Country CARM & Program Standards Coordinator,</li> <li >Works Directly with: Other Program Teams, MEL, Ethics/Assurance/ Safeguarding</li> </ul>   Skills and Experience <ul > <li >Bachelor’s degree in social work, communications, social sciences, International Development, Human Rights, or other relevant field.</li> <li >Previous work experience in an international or local Non-Governmental Organization (NGO) is preferred. </li> <li >At least 1 year’s work experience working with communities in roles that include feedback and complaints management, call-center management, and customer care </li> <li >Proven experience in remote data collection, and data management.</li> <li >Excellent Computer skills: proficiency in MS Office package, and strong knowledge of database management is required. </li> <li >Excellent listening, interpersonal, communication and networking skills; ability to work with diversified populations..</li> <li >High level of self-awareness and self-development with the maturity to deal with constructive feedback.</li> <li >Ability to interact effectively with other team members, partners and community members. </li> <li >Experience in conducting trainings</li> <li >Fluency in Arabic and English is required.</li> </ul>   Success Factors A successful incumbent will have good communication and interpersonal skills, demonstrated attention to details, and will be committed working ethically with Mercy Corps stakeholders regardless of race, religion, ethnicity, abilities, or gender. S/he will be highly motivated, and capable of working with or without direct supervision. Other factors include: <ul > <li >The ability to work under pressure. </li> <li >Willingness and ability to quickly learn new information/concepts and implement them. </li> <li >Strong team player with initiative and positive attitude towards problem solving. </li> <li >A learning approach to work with excellent capacity building skills. </li> <li >Attention to detail and patience to double check data results. </li> <li >Self-starter, multi-tasker, solution-seeker, and innovator. </li> </ul>   Living Conditions / Environmental Conditions The position is based in Amman and it requires up to 30% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. The staff will have access to good medical services.   Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development     Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.     Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.     Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).   الصون و الأخلاق   ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).   RECRUITMENT SCAMS & FRAUD WARNING   Mercy Corps has become aware of scams involving false job offers. Please be advise: <ul > <li >Recruiters will never ask for a fee during any stage of the recruitment process.</li> <li >All active jobs are advertised directly on Akhtaboot.</li> <li >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li> <li >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li> </ul>

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