Night Shift Jobs in Jordan
2291 Jobs Found
<p>Senior Software Engineer – Flutter and Firebase and Go</p><p>Location: Amman, Jordan – On-site<br>Employment Type: Full-time</p><p>About the Company:</p><p>We are an American company that buys and recycles cars in the Chicago area, with a 10-person operations team in Jordan.</p><p>Our daily operations run on software we develop internally, including dispatch management, tow-truck fleet management, vehicle intake, parts inventory, and payroll and employee management.</p><p>We are seeking a Senior Software Engineer to join our engineering team and help develop, maintain, and operate a live production platform used daily by drivers, dispatchers, and yard staff.</p><p>Responsibilities:</p><ul><li>Develop and maintain Flutter applications for web, Android, and iOS.</li><li>Develop and manage Firebase services, including Firestore, Authentication, Cloud Functions, and FCM.</li><li>Develop and maintain APIs using Go and PostgreSQL.</li><li>Implement features end-to-end from requirements analysis to testing, deployment, and production verification.</li><li>Diagnose operational issues and fix outages affecting users and staff quickly.</li><li>Write clean, maintainable code with clear tests and reviews.</li><li>Prepare small, organized Merge Requests linked to work tickets.</li><li>Manage build and release processes via GitLab CI, Codemagic, TestFlight, and Shorebird.</li><li>Apply best practices for data protection and system security.</li><li>Monitor app and service performance post-release and verify new versions work correctly.</li><li>Collaborate directly with management and operations teams to understand problems and translate them into practical software solutions.</li></ul><p>Basic Requirements:</p><ul><li>Strong, hands-on experience with Flutter and Dart for mobile and web apps.</li><li>Advanced Firebase experience, especially Firestore, Auth, Cloud Functions, and FCM.</li><li>Experience building backend systems with Go, or strong Node.js experience with willingness to work in Go.</li><li>Good PostgreSQL and SQL/database design experience.</li><li>Experience with REST APIs and external system integration.</li><li>Good understanding of Git, GitLab, and CI/CD processes.</li><li>Experience releasing Android and iOS apps and managing versions.</li><li>Ability to handle production systems and data securely and responsibly.</li><li>Ability to work independently and take ownership from start to finish.</li><li>Good written English, especially for tickets and technical documentation.</li><li>Proven hands-on experience shipping real production apps or systems.</li></ul><p>Nice to Have:</p><ul><li>Experience with Shorebird and direct Flutter updates.</li><li>Experience with Codemagic, TestFlight, and Google Play Console.</li><li>Experience with Docker or Google Cloud Platform.</li><li>Experience with maps, notifications, location tracking, or fleet management systems.</li><li>Experience with operational, logistics, or internal enterprise apps.</li></ul><p>Nature of Work:</p><p>This is a hands-on delivery role, not a meetings-focused position. You will be expected to take features from implementation through testing and production verification.</p><p>The position is based at our office in Amman, Jordan. Some overlap with US Central Time will be required. Exact working hours will be discussed during the interview.</p><p>Compensation:</p><ul><li>Competitive salary based on demonstrated experience and technical ability.</li><li>Payment in JOD or USD equivalent.</li><li>Opportunity to work on a real, stable production product used daily.</li><li>Clear ownership, visible output, and direct influence over the product.</li></ul><p>How to Apply:</p><p>Please Send the following</p><ol><li>Your CV.</li><li>Your GitHub or GitLab profile.</li><li>A short note describing the most meaningful production system or application you have shipped.</li><li>A clear explanation of your personal contribution and the technologies you used.</li><li>Your expected salary and availability to start.</li></ol><p>Real production work and repositories matter more to us than certificates.</p><p> </p>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for an HR Admin & Night Shift Operations Coordinator to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p>Job Objectives:</p><br><p>To provide dedicated HR coverage during night shifts by acting as the primary HR Point of Contact (POC) for employees and operations, ensuring that HR requests, attendance, shifts, employee concerns, incidents, and administrative matters are properly managed, monitored, resolved, or escalated in line with company policies. The role is responsible for maintaining HR visibility and control throughout the night and providing a complete handover to the day HR team.</p><br><p>Responsibilities and duties:</p><br><p>1. Night Shift HR Operations & POC</p><br><p>• Act as the primary HR Point of Contact (POC) for employees and operational teams during the night shift.</p><br><p>• Be present and available during assigned night hours to receive, assess, coordinate, and close HR requests and concerns.</p><br><p>• Serve as the HR representative on the night shift and stay aware of significant employee, attendance, operational, and HR matters.</p><br><p>• Serve as the on-the-ground HR presence during night operations, identifying potential risks, managing immediate interventions, and coordinating day-team handovers.</p><br><p>• Ensure no critical HR request, employee concern, or incident remains unattended at the end of the shift.</p><br><p>2. Attendance, Shifts & HRMS Control</p><br><p>• Monitor and manage attendance, absenteeism, leaves, late arrivals, early departures, and related HRMS records for night-shift employees.</p><br><p>• Maintain accurate employee shifts in the HRMS and identify discrepancies or coordinate corrections with the relevant team.</p><br><p>• Adjust approved shifts, approval cycles, reporting lines, and other HRMS configurations within assigned authority.</p><br><p>• Ensure the accuracy and integrity of employee data, attendance records, and shift information.</p><br><p>3. Employee Requests & Night Shift Support</p><br><p>• Handle employee requests related to HR, attendance, leave, HRMS, employment documents, badges, shifts, and other administrative needs.</p><br><p>• Provide accurate guidance based on HR policies and escalate matters outside assigned authority to the appropriate HR manager.</p><br><p>• Handle employee concerns professionally and confidentially, with proper documentation and follow-up.</p><br><p>• Coordinate with Operations Team Leaders, Supervisors, and Managers to resolve night-shift issues while maintaining HR standards.</p><br><p>4. Night Shift Incident Management & Escalation</p><br><p>• Receive and document night-shift HR incidents, including employee disputes, misconduct concerns, attendance issues, and other matters requiring HR attention.</p><br><p>• Assess incident urgency and impact and immediately escalate critical matters to the designated HR/Operations contact.</p><br><p>• Coordinate with Security, Facilities, IT, Operations, Observers and other relevant functions when cross-functional support is required.</p><br><p>• Maintain clear records of incidents, actions taken, pending actions, and required management follow-up.</p><br><p>5. HR Administration & Employee Services</p><br><p>• Maintain digital and physical employee files and ensure documentation is accurately recorded and safeguarded.</p><br><p>• Issue approved HR letters and employment documents within delegated authority.</p><br><p>• Support onboarding and offboarding activities when required during the night shift.</p><br><p>• Coordinate employee badges, access-related HR requests, lost and found, parking, and other assigned administrative services.</p><br><p>• Support approved HR communications and announcements during the night shift when required.</p><br><p>6. Confidentiality, Compliance & Professional Conduct</p><br><p>• Handle employee information and HR records with strict confidentiality and in accordance with company policies and applicable requirements.</p><br><p>• Ensure all actions and decisions follow approved HR procedures and delegated authority.</p><br><p>• Maintain professional conduct and act as a trusted HR representative during the night shift.</p><br><p>7. Other Duties</p><br><p>• Perform other HR administrative and operational duties assigned by HR management to support business continuity and employee experience.</p><br><p>Qualifications:</p><br><p>Bachelor’s degree in Human Resources, Business Administration, Office Management, or a related field.</p><br><p>Years of Experience:</p><br><p>2–3 years of experience in HR administration, HR operations, employee services, or office administration.</p><br><p>Behavioral Competencies:</p><br><p>o Strong judgment, proactive mindset, and the ability to work independently with limited supervision during night shifts.</p><br><p>o High attention to detail, strong follow-up skills, and the ability to manage multiple priorities in a fast-paced environment.</p><br><p>o Strong interpersonal and conflict-handling skills; remains calm and professional during sensitive or urgent situations.</p><br><p>o High discretion and trustworthiness in handling sensitive employee records and matters.</p><br><p>Technical Competencies:</p><br><p>o Working knowledge of HRMS platforms and attendance/leave management processes.</p><br><p>o Basic understanding of HR policies, employee relations, and workplace procedures.</p><br><p>o Proficient in Microsoft Office applications (Word, Excel, Outlook) for daily administrative tasks, documentation, and reporting.</p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Comprehensive health insurance </span></li>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul>
<li><span>Monday to Friday (Night shift: 6 PM onwards)</span></li>
<li><span>6th day: Based on need, managed fairly based on priorities and urgency </span></li>
</ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
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<p>Responsibilities: The Night Supervisor is responsible for overseeing a smooth, efficient, and secure operation of the hotel during the night shift. The position ensures consistent guest service, supervises the Night team, supports Front Office operations, ensures completion of the Night Audit and end-of-day procedures, and coordinates with other departments to address operational and guest-related matters. Provide efficient, friendly and professional service to all guests. Provide efficient, friendly, and professional service to all guests. Contribute to guest satisfaction by providing high-quality services with a warm and friendly approach. Ensure a smooth, comfortable, and secure environment for all guests throughout the night. Supervise, guide, and support the Night team to ensure smooth and efficient hotel operations. Ensure all Front Office standards, policies, procedures, and service standards are consistently followed. Complete all nightly End-of-Day procedures and ensure accurate balancing of accounts. Review relevant Night Audit reports and ensure any discrepancies are identified, investigated, and reported. Seek guest feedback and resolve complaints and concerns in accordance with the hotel s service philosophy. Establish effective daily communication with Front Office leaders and ensure proper follow-up on outstanding matters. Balance guest, operational, administrative, and colleague needs throughout the night shift. Lead by example and provide clear direction towards achieving the hotel s vision and objectives. Maximize available room inventory and revenue opportunities during high-occupancy and sold-out nights in accordance with hotel policies. Handle cash and credit transactions, ensuring the accuracy of guest billing. Monitor the hotel s overnight operations and take appropriate action to address operational issues. Conduct regular inspections of guest areas, public areas, and back-of-house areas to ensure hotel standards are maintained. Handle VIPs, special requests, and sensitive guest matters professionally and ensure appropriate follow-up. Respond promptly and appropriately to guest emergencies, incidents, and operational requests. Coordinate with Security, Engineering, Housekeeping, Food & Beverage, and other departments to ensure smooth overnight operations. Maintain accurate records of significant incidents, guest complaints, operational issues, and actions taken during the shift. Ensure a clear and comprehensive handover to the morning team, including all outstanding guest and operational matters. Ensure compliance with the Company s Health and Safety policies and procedures. Ensure colleagues are familiar with and adhere to safety, security, emergency, and evacuation procedures. Respond appropriately to emergencies and security concerns and coordinate with the relevant departments when required. Identify and report safety, security, maintenance, or cleanliness concerns during the night. Follow all departmental policies, procedures, and hotel standards. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Good knowledge of Front Office operations, Night Audit, and hotel systems. Proficiency in Microsoft Office applications. Proven leadership, coaching, and team management skills. Must have the ability to handle cash effectively and accurately. Excellent communication, interpersonal, and guest service skills. Ability to multitask, prioritize, and work effectively under pressure. Strong problem-solving and decision-making abilities. High attention to detail, professionalism, and passion for hospitality. Fluent in English; additional languages are an advantage.</p>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Night Supervisor is responsible for overseeing a smooth, efficient, and secure operation of the hotel during the night shift. The position ensures consistent guest service, supervises the Night team, supports Front Office operations, ensures completion of the Night Audit and end-of-day procedures, and coordinates with other departments to address operational and guest-related matters. Provide efficient, friendly and professional service to all guests.</p><br><ul><li>Provide efficient, friendly, and professional service to all guests.</li><li>Contribute to guest satisfaction by providing high-quality services with a warm and friendly approach.</li><li>Ensure a smooth, comfortable, and secure environment for all guests throughout the night.</li><li>Supervise, guide, and support the Night team to ensure smooth and efficient hotel operations.</li><li>Ensure all Front Office standards, policies, procedures, and service standards are consistently followed.</li><li>Complete all nightly End-of-Day procedures and ensure accurate balancing of accounts.</li><li>Review relevant Night Audit reports and ensure any discrepancies are identified, investigated, and reported.</li><li>Seek guest feedback and resolve complaints and concerns in accordance with the hotel’s service philosophy.</li><li>Establish effective daily communication with Front Office leaders and ensure proper follow-up on outstanding matters.</li><li>Balance guest, operational, administrative, and colleague needs throughout the night shift.</li><li>Lead by example and provide clear direction towards achieving the hotel’s vision and objectives.</li><li>Maximize available room inventory and revenue opportunities during high-occupancy and sold-out nights in accordance with hotel policies.</li><li>Handle cash and credit transactions, ensuring the accuracy of guest billing.</li><li>Monitor the hotel’s overnight operations and take appropriate action to address operational issues.</li><li>Conduct regular inspections of guest areas, public areas, and back-of-house areas to ensure hotel standards are maintained.</li><li>Handle VIPs, special requests, and sensitive guest matters professionally and ensure appropriate follow-up.</li><li>Respond promptly and appropriately to guest emergencies, incidents, and operational requests.</li><li>Coordinate with Security, Engineering, Housekeeping, Food & Beverage, and other departments to ensure smooth overnight operations.</li><li>Maintain accurate records of significant incidents, guest complaints, operational issues, and actions taken during the shift.</li><li>Ensure a clear and comprehensive handover to the morning team, including all outstanding guest and operational matters.</li><li>Ensure compliance with the Company’s Health and Safety policies and procedures.</li><li>Ensure colleagues are familiar with and adhere to safety, security, emergency, and evacuation procedures.</li><li>Respond appropriately to emergencies and security concerns and coordinate with the relevant departments when required.</li><li>Identify and report safety, security, maintenance, or cleanliness concerns during the night.</li><li>Follow all departmental policies, procedures, and hotel standards.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Good knowledge of Front Office operations, Night Audit, and hotel systems.</li><li>Proficiency in Microsoft Office applications.</li><li>Proven leadership, coaching, and team management skills.</li><li>Must have the ability to handle cash effectively and accurately.</li><li>Excellent communication, interpersonal, and guest service skills.</li><li>Ability to multitask, prioritize, and work effectively under pressure.</li><li>Strong problem-solving and decision-making abilities.</li><li>High attention to detail, professionalism, and passion for hospitality.</li><li>Fluent in English; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>
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<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong><span>:</span></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Operator, Manufacturing</strong>, to join us. At Hikma, you’ll be supported by a culture of progress and belonging where people are encouraged to develop, well-being is prioritized, and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Ensuring adherence to cGMPs, safety, quality, health, and environmental procedures throughout all manufacturing activities to ensure a healthy and safe work environment.</span></li>
<li><span>Cleaning of manufacturing Equipment & utensils according to the relevant standard operating procedures and protocols.</span></li>
<li><span>Operation of equipment & machines according to relevant standard operating procedures.</span></li>
<li><span>Proper implementation of steps mentioned in the manufacturing batch and packaging batch records (MPRs).</span></li>
<li><span>Proper documentation for all manufacturing & cleaning activities on related logbooks, batch records, and packaging records on a daily basis.</span></li>
</ul>
<ul>
<li><span>Provides input and suggestions for troubleshooting operational problems, process improvements, as well as for procedure writing and revision.</span></li>
<li><span>Preparing daily reports and shift handling communications on a shift basis.</span></li>
<li><span>All other duties as assigned.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <p><strong><span>Experience:</span></strong></p><br>
<ul>
<li><span>0–3 years of relevant experience as an operator.</span></li>
</ul> <p><strong><span>Education:</span></strong></p><br>
<ul>
<li><span>Diploma in chemical engineering, pharmacy, chemistry, or any related field.</span></li>
</ul> <p><strong><span>Additional Requirements:</span></strong></p><br>
<ul>
<li><span>Ability to perform tasks requiring physical effort.</span></li>
</ul> <p><strong><span>Required Skills:</span></strong></p><br>
<ul>
<li><span>Ability to use computers to perform a variety of data-entry transactions and to retrieve information (procedures; safety, employment, and other information).</span></li>
<li><span>Preferred to have the ability to perform data entry/maintenance in SAP or equivalent systems.</span></li>
<li><span>Good English language skills (especially in reading and writing) is required.</span></li>
<li><span>Pharmaceutical or other regulatory (GMP) experience is preferred.</span></li>
<li><span>Employee may be required to stand continually throughout the shift.</span></li>
<li><span>Employee may be required to attend on morning or night shift with long shift is required.</span></li>
<li><span>Employee may be required to attend weekend.</span></li>
<li><span>Job involves frequent bending, twisting, pushing, pulling and lifting.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><span><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></span></p><br>
</div>
<p>Carry out routine physiochemical testing according to Good Manufacturing Practices (GMP). Keep documentation system on various paperwork, notebooks, and logbooks compliant with organizational system. Have resilience to work under pressure with changing priorities and deadlines. Support technical problem-solving Operate at a consistent and exemplary level of efficiency, producing high-quality and accurate results. Participate in the responsibility for maintaining analytical instruments, using knowledge to appropriately respond to malfunctions, scheduling, monitoring, and interfacing with external personnel as necessary. Dealing with cross-functional and incidental duties.</p><p><strong>Desired Candidate Profile</strong></p><p>1. Bachelor's degree in Chemistry.<br>2. 0-2 years of experience.<br>3. Good knowledge and understanding of Microsoft Office applications such as Word, Excel, and PowerPoint.<br>4. Ability to work night shift and long day shift is a must</p>
<p>We are looking for a talented Operator, Manufacturing , to join us. At Hikma, you'll be supported by a culture of progress and belonging where people are encouraged to develop, well-being is prioritized, and our inclusive approach values contributions from all. We're seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p><strong>Key Responsibilities:</strong></p><p>Ensuring adherence to cGMPs, safety, quality, health, and environmental procedures throughout all manufacturing activities to ensure a healthy and safe work environment.</p><p>Cleaning of manufacturing Equipment & utensils according to the relevant standard operating procedures and protocols.</p><p>Operation of equipment & machines according to relevant standard operating procedures.</p><p>Proper implementation of steps mentioned in the manufacturing batch and packaging batch records (MPRs).</p><p>Proper documentation for all manufacturing & cleaning activities on related logbooks, batch records, and packaging records on a daily basis.</p><p>Provides input and suggestions for troubleshooting operational problems, process improvements, as well as for procedure writing and revision.</p><p>Preparing daily reports and shift handling communications on a shift basis.</p><p>All other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p><strong>Experience:</strong></p><p>0 3 years of relevant experience as an operator.</p><p><strong>Education:</strong></p><p>Diploma in chemical engineering, pharmacy, chemistry, or any related field.</p><p><strong>Additional Requirements:</strong></p><p>Ability to perform tasks requiring physical effort.</p><p><strong>Required Skills:</strong></p><p>Ability to use computers to perform a variety of data-entry transactions and to retrieve information (procedures; safety, employment, and other information).</p><p>Preferred to have the ability to perform data entry/maintenance in SAP or equivalent systems.</p><p>Good English language skills (especially in reading and writing) is required.</p><p>Pharmaceutical or other regulatory (GMP) experience is preferred.</p><p>Employee may be required to stand continually throughout the shift.</p><p>Employee may be required to attend on morning or night shift with long shift is required.</p><p>Employee may be required to attend weekend.</p><p>Job involves frequent bending, twisting, pushing, pulling and lifting.</p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Company Description <br> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p> <br> <div>Job Description</div> <br> <p> </p> <p> <strong>Planning & Organizing:</strong> </p> <ol> <li>Review and update Logbook</li> <li>Check equipment</li> <li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li> <li>Oversee the day to day operations</li> <li>Report regularly on happening to Supervisors / Night Manager (if on shift).</li> <li>Monitor Employees performance/ Coaching</li> <li>Fire Procedure</li> <li>First Aid Procedures</li> <li>Handle guest complaints and report to manager</li> <li>Implement and coordinate the Front Office OSM</li> <li>Perform as per OSM Standards and in line with the Company s Values and Core Behaviour.</li> <li>Be fully aware of the Talk of the Walk for the day</li> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>of all Is aware of the daily activities and has product knowledge the hotel facilities</li> <li>Ensure panic report is printed during the shift at least twice.</li> </ol> <p> <strong>Operations:</strong> </p> <ol> <li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li> <li>Register and process check in for all arrivals.</li> <li>Update and check guest information into the computer after a complete check in.</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure.</li> <li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li> <li>Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li> <li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security.</li> <li>Check and convey message to guests.</li> <li>Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li> <li>To check the paymaster and assist Supervisors to have No paymasters pending.</li> <li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li> <li>Check Hotel situation, occupancy, functions, groups, MIPs/VIPs & RIPs.</li> <li>File daily reception report and documents systematically.</li> <li>Print panic report (at least twice a shift).</li> <li>Attend briefings; take notes and action with appreciated follow up.</li> <li>Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li> <li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li> <li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li> <li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li> <li>Perfect grooming all the time.</li> <li>Drive Upselling.</li> <li>Carry out any other reasonable task (which may not be stated here) as requested.</li> </ol> <p> </p> <p> <strong>Core Behaviours</strong> </p> <p> </p> <p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At M venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p> <p> </p> <p> <strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p> <p> </p> <p> <strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p> <p> </p> <p> <strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p> <p> </p> <p> <strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p> <p> </p> <p>M venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p> <p> </p> <p>I commit to the above requirements of my position and will strive to demonstrate our Values and Core Behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p> <p> </p> <p> </p> <br> <div>Additional Information</div> <br> <p>Our commitment to Diversity & Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Planning & Organizing:</strong></p><br><ol><li>Review and update Logbook</li><li>Check equipment</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li><li>Oversee the day to day operations</li><li>Report regularly on happening to Supervisors / Night Manager (if on shift).</li><li>Monitor Employees performance/ Coaching</li><li>Fire Procedure</li><li>First Aid Procedures</li><li>Handle guest complaints and report to manager</li><li>Implement and coordinate the Front Office OSM</li><li>Perform as per OSM Standards and in line with the Company’s Values and Core Behaviour.</li><li>Be fully aware of the Talk of the Walk for the day</li><li>Proper grooming at all times</li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>of all Is aware of the daily activities and has product knowledge the hotel facilities</li><li>Ensure panic report is printed during the shift at least twice.</li></ol><p><strong>Operations:</strong></p><br><ol><li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li><li>Register and process check in for all arrivals.</li><li>Update and check guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey message to guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li><li>To check the paymaster and assist Supervisors to have No paymasters pending.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>Check Hotel situation, occupancy, functions, groups, MIPs/VIPs & RIPs.</li><li>File daily reception report and documents systematically.</li><li>Print panic report (at least twice a shift).</li><li>Attend briefings; take notes and action with appreciated follow up.</li><li>Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li><li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Perfect grooming all the time.</li><li>Drive Upselling.</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li></ol><p><strong>Core Behaviours</strong></p><br><p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mövenpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p><br><p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p><br><p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p><br><p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p><br><p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p><br><p>Mövenpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p><br><p>I commit to the above requirements of my position and will strive to demonstrate our Values and Core Behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p><br><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><strong>We're hiring: Customer Service Representatives</strong></p><p>Infinity Virtual Solutions (IVS) is growing, and we're looking for 2 people to join our team supporting a U.S. client.</p><p>If you speak fluent English and want a stable role you can settle into, with a simple script, real training, and a supportive team, read on.</p><p> </p><p><strong>What makes this a good fit:</strong></p><ul><li>Full training before you go live, no prior experience in the field needed</li><li>A straightforward, well-defined script</li><li>Light, supportive management and a steady routine</li><li>A clear path to grow based on your performance</li></ul><p> </p><p><strong>The essentials:</strong></p><ul><li>Inbound support and call-backs for a U.S. client</li><li>Fluent English with a clear, neutral accent (American preferred)</li><li>Monday to Friday, night shift (6 PM to 3 AM, Amman time)</li><li>On-site in Amman (Waha Circle now, moving to Shmeisani soon)</li><li>Start date: 1 August</li></ul><p>Prior customer service experience is a plus, but if you've got the English and the right attitude, we'll train you.</p>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</p><p>Operate an industrial dishwasher</p><p>Responsible for the cleanliness and sanitizing of all surfaces</p><p>Keeping floors and work areas clear of hazards and obstruction</p><p>Responsible of the operation of kitchen cleaning equipment</p><p>Operation of dish machines for washing all hotel dishes include chinaware, glassware and flatware</p><p>Maintain a hygienic working environment in accordance with Health Department regulations, Brand and Departmental Standard</p><p>Ensure the kitchen Colleagues have the dishes/silverware required and guests have clean dishes</p><p>Checks the washing equipment is in good working order and informs his/her superior of any problems or anomalies</p><p>Sort, stack dishes, and load/unload dishwasher</p><p>Sort, stack and store all cleaned items in an organized and safe manner</p><p>Ensure all breakages and chipped items are removed from circulation and inventoried</p><p>Ensure floors are dry and clean at all times</p><p>Follow department policies, procedures and service standards</p><p>Maintain a clean and safe work environment</p><p>Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.</p><p>Follows all policies and procedures ascertained by the hotel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Organized and a great team player</li><li>Passionate about maintaining a clean and safe working environment</li><li>Understanding of food safety and hygiene</li><li>Previous experience not required</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Able to work consistent night shift</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for a </span><strong>Human Resources Manager</strong><span> to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>Executes the operational HR strategy and manages daily departmental functions under the HR Director's guidance. Acts as an operational partner to support departments, overseeing HR operations, HRMS integrity, ticketing, employee lifecycle, payroll, attendance, and performance administration while leading the internal HR team. </span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><span>1. Operational HR Execution & Support: Operationalize directives from the HR Director, partnering with leaders on day-to-day people challenges, team structuring, and cross-functional alignment. </span></p><br><p><span>2. HR Operations, HRMS & Employee Lifecycle: Manage daily HR operations and the full employee lifecycle, including onboarding, transfers, promotions, employee changes, and separation; oversee HR ticketing and service delivery, ensure HRMS accuracy and data quality, and drive the consistent implementation of HR policies and processes.</span></p><br><p><span>3. Payroll & Attendance: Oversee monthly payroll inputs, validation, and reconciliation with Finance; manage attendance accuracy, absenteeism trends, and leave balances. </span></p><br><p><span>4. Performance & Talent: Coordinate performance administration (KPIs, coaching, PIPs, documentation); support TA on operational onboarding while TA retains hiring ownership; collaborate with L&D on talent development. </span></p><br><p><span>5. Employee Relations & Compliance: Act as primary POC for grievances, investigations, and disciplinary actions; ensure labor law compliance and escalate high-risk matters to the HR Director. </span></p><br><p><span>6. Culture & Engagement: Drive operational initiatives for employee satisfaction, retention, wellness programs, and engagement surveys. </span></p><br><p><span>7. Reporting & Analytics: Lead regular operational reporting on KPIs (turnover, headcount, attendance) and provide actionable data insights to the HR Director. </span></p><br><p><span>8. Team Leadership: Supervise the HR team, managing workload allocation, priorities, accountability, and service delivery quality. </span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in HR, Business Administration, or a related field (Master’s/certifications preferred). </span></p><br><p><strong>Years of Experience: </strong></p><br><p><span>7 years of progressive HR experience, including leadership, HR operations, and administration.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>•Leadership & Stakeholder Management: Building high-performing teams and managing complex relationships. </span></p><br><p><span>•Collaboration & Emotional Intelligence: Cross-functional teamwork and emotional intelligence. </span></p><br><p><span>•Accountability & Drive: Attention to detail and ownership of outcomes. </span></p><br><p><strong>Technical Competencies:</strong></p><br><p><span>•HR Policy & Employee Relations: Policy implementation and labor law application.</span></p><br><p><span>•HR Operations & Payroll: Managing daily operational workflows, employee lifecycle transactions, monthly payroll processing, and attendance auditing. </span></p><br><p><span>•Performance Systems: Managing performance cycles and appraisal processes. </span></p><br><p><span>•Digital HR & Process Optimization: Workflow management, HRIS, and process automation. </span></p><br><p><span>•Financial Acumen: Applying financial concepts to operational HR decisions.</span></p><br><p><strong>Employment type: </strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
<li><span>Working Hours: Night Shift (Earliest shift starting at 3:00 PM) </span></li>
</ul><p><strong>Working days: </strong></p><br><p><span>Monday to Friday</span></p><br><p><span>6th day: Based on need, managed fairly based on priorities and urgency </span></p><br><p><strong>What we offer: </strong></p><br><p><span>Comprehensive health insurance </span></p><br><p><span>Competitive compensation package </span></p><br><p><span>Prime central location </span></p><br><p><span>Discounts on food, beverages, and wellness services </span></p><br><p><span>Continuous learning and development opportunities </span></p><br><p><span>A dynamic, inclusive, and supportive work environment </span></p><br><p><span>A workplace led by Gen Z and Millennials </span></p><br><p><span>Ready to make your mark? </span></p><br><p><span>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at wuduh.zenats.com </span></p><br><p><span>Stay connected </span></p><br><p><span>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </span></p><br><p><span>You can find us on: </span></p><br><p><span>LinkedIn </span></p><br><p><span>Instagram </span></p><br><p><span>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</span></p><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.</p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p><strong>Do you want to make a difference in people's lives? </strong></p><br><p> We are looking for a <strong>Sales Agent (Opener) </strong>to join our growing team! </p><br><p><strong>Job Objectives: </strong></p><br><p>The <strong>Sales Agent (Opener) </strong>is responsible for engaging potential customers over the phone, presenting products or services effectively, and achieving sales targets. This role requires excellent communication skills, a strong understanding of the product, and the ability to build rapport with customers. The agent must maintain professionalism, adaptability, and integrity while handling objections, addressing customer concerns, and maximizing conversion rates.</p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>1. Sales & Customer Engagement</strong></p><br><p>• Conduct outbound calls to potential customers to introduce and promote company products or services.</p><br><p>• Maintain a professional and positive attitude to enhance the company’s brand image.</p><br><p>• Build rapport and establish relationships with customers through effective communication and active listening.</p><br><p><strong>2. Product & Industry Knowledge</strong></p><br><p>• Develop a deep understanding of the company’s offerings, pricing, and benefits to effectively present solutions to customers.</p><br><p>• Stay updated on industry trends, competitor activities, and customer pain points to enhance sales effectiveness.</p><br><p>• Clearly articulate product features, advantages, and benefits while handling customer objections confidently.</p><br><p><strong>3. Compliance & Ethical Sales Practices</strong></p><br><p>• Adhere to ethical Sales standards by providing accurate, transparent, and honest information.</p><br><p>• Maintain compliance with company policies and legal regulations related to customer interactions.</p><br><p>• Ensure data protection and confidentiality while handling customer information.</p><br><p><strong>4. Performance Optimization & Teamwork</strong></p><br><p>• Work collaboratively with the Sales Team and Sales Manager to refine sales techniques and strategies.</p><br><p>• Participate in regular training and coaching sessions to enhance product knowledge and customer interaction skills.</p><br><p>• Meet and exceed daily, weekly, and monthly sales targets through consistent effort and continuous improvement.</p><br><p><strong>5. Adaptability & Problem Solving</strong></p><br><p>• Adjust sales strategies based on customer responses, market insights, and feedback from management.</p><br><p>• Demonstrate resilience and persistence in handling rejections while maintaining a positive and proactive approach.</p><br><p>• Offer creative solutions to customer concerns to maximize lead conversion rates.</p><br><p><strong>Qualifications: </strong></p><br><p>Bachelor's degree in a relevant field is preferred</p><br><p>Minimum of C1 level English proficiency is required </p><br><p><strong>Years of Experience: </strong></p><br><p>2–3 years of experience in a high-volume call center environment is preferred</p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p>• Strong interpersonal and communication skills.</p><br><p>• Results-driven with a passion for exceeding sales targets.</p><br><p>• Ability to handle objections and rejections professionally.</p><br><p>• Resilient, adaptable, and able to thrive in a fast-paced environment.</p><br><p><strong> Technical Requirements:</strong></p><br><p>• Experience with CRM systems, Sales opener tools, and VoIP systems is a plus.</p><br><p>• Basic data entry and documentation skills to maintain accurate records.</p><br><p>• Multilingual abilities (Spanish is a plus).</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
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<h2 class="h5">Job description</h2>
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<p><strong>Job Objectives: </strong></p><br><p><span>The Sales/Telemarketing Agent (US Market) ensures accurate and compliant handling of inbound and outbound tax-debt calls in line with departmental guidelines. The role involves speaking with clients regarding their IRS or state tax obligations, gathering financial details, verifying eligibility for relief programs, and scheduling consultations with licensed professionals, while meeting individual performance targets.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>Client Interaction and Financial Assessment: </strong></p><br><p><span>• Handle inbound and outbound calls related to tax-debt cases.</span></p><br><p><span>• Collect accurate financial details including income, expenses, debts, and assets.</span></p><br><p><span>• Educate clients in simple terms on IRS relief programs (e.g., OIC, IA, CNC).</span></p><br><p><strong>Consultation Scheduling and Follow-Up:</strong></p><br><p><span>• Book consultations with licensed professionals and confirm document readiness.</span></p><br><p><span>• Follow up with clients on missed appointments or incomplete documentation.</span></p><br><p><strong>Compliance and SOP Adherence:</strong></p><br><p><span>• Follow approved scripts, privacy protocols, and SOPs during every client interaction.</span></p><br><p><span>• Escalate sensitive or complex issues according to established procedures.</span></p><br><p><strong>Documentation and Handover:</strong></p><br><p><span>• Ensure files are complete, accurate, and ready for handoff to downstream teams.</span></p><br><p><span>• Track and request any missing documents or payments.</span></p><br><p><strong>Target Achievement and Quality Standards:</strong></p><br><p><span>• Meet individual call handling and consultation booking KPIs.</span></p><br><p><span>• Maintain service quality and customer satisfaction benchmarks.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</span></p><br><p><strong>C1, C2 English is a must.</strong></p><br><p><strong>Years of Experience: </strong></p><br><p><span>0–2 years of experience in sales, financial services, or a contact center environment.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>. Empathetic listener with the ability to build rapport quickly</span></p><br><p><span>• Organized and detail-oriented in managing sensitive financial information</span></p><br><p><span>• Self-motivated and thrives in a high-paced, target-driven environment</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficiency in Microsoft Office applications (especially Excel and Outlook)</span></p><br><p><span>• Familiarity with CRM or call center platforms</span></p><br><p><span>• Ability to manage and update digital documentation systems</span></p><br><p><span>• Comfortable with scheduling tools and internal workflow systems</span></p><br><p><span>• Basic knowledge of online form processing and secure data entry</span></p><br><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Night Shift (U.S. Working Hours)6th day: Based on need, managed fairly based on priorities and urgency </span></li></ul><p><strong>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</strong></p><br>
<br> </div>