office manager Jobs
2498 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>About Open</strong><br>
Open.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth.</p>
<h4>Your mandate</h4>
<ul>
<li>Work horizontally across marketing, sales, solutions, and post-sales</li>
<li>Understand how GTM work actually gets done today</li>
<li>Design and ship internal tools, automations, systems, and micro-products that 10× the output of the GTM team</li>
<li>Use AI, workflow design, and lightweight tooling to turn messy, high-volume information into clean, repeatable, measurable motion</li>
</ul>
<p>If you’re successful, you’ll materially influence Open’s growth trajectory and play a central role in how we scale our GTM function.</p>
<h4>What you’ll do</h4>
<p>Our GTM team generates an enormous amount of raw signal — executive conversations, CPO initiatives, Gong calls, product content, ROI models, and live deal insights. Today, we only capture a fraction of that value.</p>
<p>Your first major mission is to turn that raw GTM noise into a structured, compounding system that points to areas each person needs to focus on, that day, and makes marketing, sales, and solutions smarter with every interaction.</p>
<h4>Over time, you’ll expand your scope across</h4>
<ul>
<li>Events and webinars</li>
<li>Account-based motions</li>
<li>Paid/owned channels</li>
<li>Product marketing</li>
<li>Partnerships</li>
<li>Sales playbook automation</li>
<li>Pipeline diagnostics and forecasting workflows</li>
</ul>
<p>Your focus: ensure every GTM contributor operates at their highest possible level.</p>
<h4>Examples of what you’ll own</h4>
<ul>
<li>Full lifecycle ownership of internal “products”<br>
From discovery → spec → build → rollout → adoption → iteration.<br>
You’ll talk to internal users (AEs, SDRs, AMs, Marketing), look at usage data, and continually refine.</li>
<li>Building internal tools, automations, and micro-products</li>
</ul>
<p>Using no-code / low-code / light code tools (Zapier, Make, N8n, Notion, Airtable, Supabase, Retool, Webflow, scripts, AI agents), you will ship systems that:</p>
<ul>
<li>Convert a single webinar or CIO interview into dozens of multichannel GTM assets</li>
<li>Turn Gong calls into structured insights aligned to CPO initiatives, leakage categories, or ROI drivers</li>
<li>Make it trivial to spin up repeatable ABM sequences, playbooks, and executive outreach</li>
<li>Auto-surface account intel, usage signals, and deal blockers to AEs in real time</li>
<li>Build Open’s GTM “intelligence layer”</li>
</ul>
<h4>Design systems that ingest</h4>
<ul>
<li>Customer conversations</li>
<li>PA/340B/Appeals workflow insights</li>
<li>Content and messaging</li>
<li>Campaign performance</li>
<li>Pipeline and forecast signals</li>
<li>Competitive notes and turn them into a searchable, reusable, action-driving knowledge graph for the GTM org.</li>
</ul>
<h4>Run experiments that move real numbers</h4>
<p>Prototype, instrument, and measure experiments that improve:</p>
<ul>
<li>Top-of-funnel reach</li>
<li>Personalization and segmentation</li>
<li>Speed to lead</li>
<li>Conversion by stage</li>
<li>Rep productivity cycle time</li>
</ul>
<p>You’ll define success and be accountable to real metrics.</p>
<h4>What makes us excited about you</h4>
<ul>
<li>You’re a first principles thinker who loves to build.</li>
<li>You see chaos — tools, workflows, spreadsheets, disconnected signals — and your brain instantly starts drawing boxes and arrows.</li>
<li>You’re obsessed with new tools and frontier tech.</li>
<li>You experiment with AI agents, workflows, micro-apps, and integrations because you're curious, not because someone asked you to.</li>
<li>You’re fluent in data and comfortable being scrappy.<br>
Pulling from Salesforce, Gong, Notion, analytics tools, spreadsheets, and content repositories doesn’t intimidate you. You can shape raw data into something people actually use.</li>
<li>You care about outcomes, not output.<br>
You want to move charts and real numbers — lead flow, conversion, cycle time, rep velocity, pipeline coverage. You’re comfortable designing the metric and proving impact.</li>
<li>You’re a cross-functional glue.<br>
You can sit with an SDR, an AE, an Account Manager, and a CPO-level exec and translate their needs into tools that make them say, “Oh wow, this changes my job.”</li>
<li>You’re creative and unafraid to be wrong.<br>
You generate ideas constantly, test them quickly, and iterate without ego.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>About Open</strong><br>
Open.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth.</p>
<h4>Your mandate</h4>
<ul>
<li>Work horizontally across marketing, sales, solutions, and post-sales</li>
<li>Understand how GTM work actually gets done today</li>
<li>Design and ship internal tools, automations, systems, and micro-products that 10× the output of the GTM team</li>
<li>Use AI, workflow design, and lightweight tooling to turn messy, high-volume information into clean, repeatable, measurable motion</li>
</ul>
<p>If you’re successful, you’ll materially influence Open’s growth trajectory and play a central role in how we scale our GTM function.</p>
<h4>What you’ll do</h4>
<p>Our GTM team generates an enormous amount of raw signal — executive conversations, CPO initiatives, Gong calls, product content, ROI models, and live deal insights. Today, we only capture a fraction of that value.</p>
<p>Your first major mission is to turn that raw GTM noise into a structured, compounding system that points to areas each person needs to focus on, that day, and makes marketing, sales, and solutions smarter with every interaction.</p>
<h4>Over time, you’ll expand your scope across</h4>
<ul>
<li>Events and webinars</li>
<li>Account-based motions</li>
<li>Paid/owned channels</li>
<li>Product marketing</li>
<li>Partnerships</li>
<li>Sales playbook automation</li>
<li>Pipeline diagnostics and forecasting workflows</li>
</ul>
<p>Your focus: ensure every GTM contributor operates at their highest possible level.</p>
<h4>Examples of what you’ll own</h4>
<ul>
<li>Full lifecycle ownership of internal “products”<br>
From discovery → spec → build → rollout → adoption → iteration.<br>
You’ll talk to internal users (AEs, SDRs, AMs, Marketing), look at usage data, and continually refine.</li>
<li>Building internal tools, automations, and micro-products</li>
</ul>
<p>Using no-code / low-code / light code tools (Zapier, Make, N8n, Notion, Airtable, Supabase, Retool, Webflow, scripts, AI agents), you will ship systems that:</p>
<ul>
<li>Convert a single webinar or CIO interview into dozens of multichannel GTM assets</li>
<li>Turn Gong calls into structured insights aligned to CPO initiatives, leakage categories, or ROI drivers</li>
<li>Make it trivial to spin up repeatable ABM sequences, playbooks, and executive outreach</li>
<li>Auto-surface account intel, usage signals, and deal blockers to AEs in real time</li>
<li>Build Open’s GTM “intelligence layer”</li>
</ul>
<h4>Design systems that ingest</h4>
<ul>
<li>Customer conversations</li>
<li>PA/340B/Appeals workflow insights</li>
<li>Content and messaging</li>
<li>Campaign performance</li>
<li>Pipeline and forecast signals</li>
<li>Competitive notes and turn them into a searchable, reusable, action-driving knowledge graph for the GTM org.</li>
</ul>
<h4>Run experiments that move real numbers</h4>
<p>Prototype, instrument, and measure experiments that improve:</p>
<ul>
<li>Top-of-funnel reach</li>
<li>Personalization and segmentation</li>
<li>Speed to lead</li>
<li>Conversion by stage</li>
<li>Rep productivity cycle time</li>
</ul>
<p>You’ll define success and be accountable to real metrics.</p>
<h4>What makes us excited about you</h4>
<ul>
<li>You’re a first principles thinker who loves to build.</li>
<li>You see chaos — tools, workflows, spreadsheets, disconnected signals — and your brain instantly starts drawing boxes and arrows.</li>
<li>You’re obsessed with new tools and frontier tech.</li>
<li>You experiment with AI agents, workflows, micro-apps, and integrations because you're curious, not because someone asked you to.</li>
<li>You’re fluent in data and comfortable being scrappy.<br>
Pulling from Salesforce, Gong, Notion, analytics tools, spreadsheets, and content repositories doesn’t intimidate you. You can shape raw data into something people actually use.</li>
<li>You care about outcomes, not output.<br>
You want to move charts and real numbers — lead flow, conversion, cycle time, rep velocity, pipeline coverage. You’re comfortable designing the metric and proving impact.</li>
<li>You’re a cross-functional glue.<br>
You can sit with an SDR, an AE, an Account Manager, and a CPO-level exec and translate their needs into tools that make them say, “Oh wow, this changes my job.”</li>
<li>You’re creative and unafraid to be wrong.<br>
You generate ideas constantly, test them quickly, and iterate without ego.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p>
<p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p>
<p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p>
<h4>Technical review & scope identification</h4>
<ul>
<li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li>
<li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li>
<li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li>
<li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li>
<li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li>
</ul>
<h4>Project filtering</h4>
<ul>
<li>Act as the primary technical filter for incoming project opportunities.</li>
<li>Evaluate project suitability before forwarding approved projects to the estimation team.</li>
<li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li>
</ul>
<h4>RFI and addendums</h4>
<ul>
<li>Identify missing information, inconsistencies, or technical issues in bid documents.</li>
<li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li>
<li>Review project addendums and revisions to identify scope changes.</li>
<li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li>
</ul>
<h4>Technical support</h4>
<ul>
<li>Provide technical support to estimators during the bid preparation process.</li>
<li>Assist in modifying estimates based on updated project documentation.</li>
<li>Support the team by preparing accurate quantity take-offs and estimates if required.</li>
<li>Support the team in reviewing technical feasibility of proposed solutions.</li>
<li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li>
</ul>
<h4>Bids ownership & coordination</h4>
<ul>
<li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li>
<li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li>
<li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li>
<li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li>
<li>Maintain organized and secure documentation systems.</li>
<li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li>
<li>Ensure smooth information flow between the Bid Department and Estimation Team.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li>
<li>Experience reviewing architectural drawings, specifications, and construction documentation.</li>
<li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li>
<li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li>
<li>Understanding of the basic bid process, bid invitations and proposal requests.</li>
<li>Experience managing bid workflows, deadlines, and submission processes.</li>
<li>English proficiency at C1 level.</li>
<li>Russian language is a plus.</li>
<li>Experience or knowledge with take-off software is a plus, such as:
<ul>
<li>Bluebeam</li>
<li>PlanSwift</li>
<li>Similar drawing analysis tools</li>
</ul>
</li>
<li>Basic knowledge of CRM or project tracking systems.</li>
<li>Proficiency in Google Suite (Docs, Sheets, Slides).</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Strong ability to interpret architectural drawings and technical specifications.</li>
<li>Ability to identify project scope related to aluminum, steel, and glass systems.</li>
<li>Ability to analyze bid packages and determine project suitability.</li>
<li>Strong coordination skills when working with estimators.</li>
<li>Ability to identify missing information or discrepancies in bid documentation.</li>
<li>Strong analytical thinking and problem-solving skills.</li>
<li>Ability to support preparation of complete and accurate bid packages.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote job opportunity.</li>
<li>8:30 AM - 5 PM EST (New York time zone).</li>
<li>Salary from $1700 to $2000 gross per month.</li>
<li>Joining a highly professional and dynamic team.</li>
<li>B2B contract.</li>
<li>Transparent career growth opportunities with a focus on professional and financial development.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p>
<p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p>
<p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p>
<h4>Technical review & scope identification</h4>
<ul>
<li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li>
<li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li>
<li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li>
<li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li>
<li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li>
</ul>
<h4>Project filtering</h4>
<ul>
<li>Act as the primary technical filter for incoming project opportunities.</li>
<li>Evaluate project suitability before forwarding approved projects to the estimation team.</li>
<li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li>
</ul>
<h4>RFI and addendums</h4>
<ul>
<li>Identify missing information, inconsistencies, or technical issues in bid documents.</li>
<li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li>
<li>Review project addendums and revisions to identify scope changes.</li>
<li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li>
</ul>
<h4>Technical support</h4>
<ul>
<li>Provide technical support to estimators during the bid preparation process.</li>
<li>Assist in modifying estimates based on updated project documentation.</li>
<li>Support the team by preparing accurate quantity take-offs and estimates if required.</li>
<li>Support the team in reviewing technical feasibility of proposed solutions.</li>
<li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li>
</ul>
<h4>Bids ownership & coordination</h4>
<ul>
<li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li>
<li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li>
<li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li>
<li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li>
<li>Maintain organized and secure documentation systems.</li>
<li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li>
<li>Ensure smooth information flow between the Bid Department and Estimation Team.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li>
<li>Experience reviewing architectural drawings, specifications, and construction documentation.</li>
<li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li>
<li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li>
<li>Understanding of the basic bid process, bid invitations and proposal requests.</li>
<li>Experience managing bid workflows, deadlines, and submission processes.</li>
<li>English proficiency at C1 level.</li>
<li>Russian language is a plus.</li>
<li>Experience or knowledge with take-off software is a plus, such as:
<ul>
<li>Bluebeam</li>
<li>PlanSwift</li>
<li>Similar drawing analysis tools</li>
</ul>
</li>
<li>Basic knowledge of CRM or project tracking systems.</li>
<li>Proficiency in Google Suite (Docs, Sheets, Slides).</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Strong ability to interpret architectural drawings and technical specifications.</li>
<li>Ability to identify project scope related to aluminum, steel, and glass systems.</li>
<li>Ability to analyze bid packages and determine project suitability.</li>
<li>Strong coordination skills when working with estimators.</li>
<li>Ability to identify missing information or discrepancies in bid documentation.</li>
<li>Strong analytical thinking and problem-solving skills.</li>
<li>Ability to support preparation of complete and accurate bid packages.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote job opportunity.</li>
<li>8:30 AM - 5 PM EST (New York time zone).</li>
<li>Salary from $1700 to $2000 gross per month.</li>
<li>Joining a highly professional and dynamic team.</li>
<li>B2B contract.</li>
<li>Transparent career growth opportunities with a focus on professional and financial development.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
International Committee of the Red Cross (ICRC)
Jordan - Amman
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for <strong>Open-Source Information (OSI) Analyst</strong> at the <strong>Protection Unit in Amman, Jordan.</strong></p>
<p>The OSI Analyst works within the multidisciplinary Search Team under the PFL Deputy Protection in Damascus with the OSI Manager in Geneva as his/her functional manager to provide strategic direction to the response to the Syria missing file. In close coordination with the PFL researchers, Forensic expert, and A&E, the OSI Analyst plays a central role in enhancing the Search Team’s response by ensuring that OSI relevant to the Syria caseload is systematically collected, verified, organized, and made available for analysis. This includes both historical data gathered in the aftermath of the fall of the former Syrian government and any new OSI that emerges, with the aim of contributing to the documentation of protection concerns and providing leads and linkage of information to aid the search for missing persons.</p>
<p>S/he contributes to the identification of thematic and geographic priorities for OSI collection, supports the triangulation of findings with internal data, witness accounts, GIS information, and privileged data obtained from external organizations through data sharing agreements. The OSI Analyst ensures that the use of OSI follows a rigorous, ethical, and protection-sensitive methodology.</p>
<p>This position supports the analysis of individual cases and internal data particularly in light of available OSI and privileged external data obtained through data sharing agreements. Working in close coordination with PFL researchers, Forensic experts, A&E analysts, the OSI Analyst contributes to building a solid and actionable knowledge base to inform search strategies, documentation efforts, providing leads to aid the Search. </p>
<p>The OSI Analyst also advises on best practices for data sourcing and verification, develops tools and procedures for quality control, and ensures that the data produced can support timely and evidence-based decision-making, including opportunities to provide partial results to families of the missing. Additionally, the OSI Analyst contributes to institutional working groups focused on building data science and AI foundations for protection work, with the Syria Missing File serving as a key use case.</p>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.</li>
<li>Understands and adheres to the ICRC Code of Conduct.</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement.</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers.</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally: Works closely with the wider Search Team in Amman, Damascus and Beirut, including colleagues in Forensics, A&E, and PFL, and other Protection colleagues in Damascus, Amman, and Beirut. As a contributor to Project aiming at Building the Data Science and AI Foundations for Protection work, for which Syria Missing has been identified as a use case, this position works closely with the Protection Business process owner, the Syria Missing Coordination Cell and other colleagues in HQ and in the field associated to this project.</li>
<li>Externally: In close coordination with the PFL Deputy Protection Coordinator in Damascus, DAM PROT and the Syria Missing Coordination Cell, engages with organizations that act as repositories of relevant data (e.g., IIIM, IIMP, SJAC, CIJA etc.), as well as other stakeholders contributing to the clarification of the fate and whereabouts of missing persons.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<ul>
<li>Works closely with protection staff and coordination to complement documentation efforts in the field, provide supplementary analysis of priority events, and monitor trends to inform follow-up action.</li>
<li>Undertakes identification, verification (including geolocation, chronolocation and source assessment), and advanced analysis of digital material, and produces clear analytical outputs in support of the Search Team, including but not limited to incident reports, analytical notes, relational charts, timelines. Triangulates OSI findings with internal case data, witness accounts, forensic information, and privileged external data obtained through data sharing agreements, to generate and validate leads for the search for missing persons.</li>
<li>Proactively identifies and, on request, responds to leads relating to the fate and whereabouts of missing persons, and advises the Search Team on potential sources of information, including electronic media, social media, potential witnesses (victims, insiders, experts, or others), telecommunications data, and archives</li>
<li>Implements and advances established open-source research methodologies to ensure professional standards and adherence to ICRC NIIHA approach throughout the analytical process.</li>
<li>Regularly monitors, reviews, and analyses open-source information related to the missing (historical and new caseload) and to protection, and integrates internal case data to provide an updated analytical picture relevant to the Search Team and the situation in Syria. Monitors and assesses trends related to the conduct of hostilities and related to protection concerns through secondary data, including open-source data, to provide timely and reliable information to guide decision-making.</li>
<li>Maintains a structured record of verified findings, coordinates, source materials, and analytical decisions to ensure the traceability, defensibility, and reproducibility of analytical outputs.</li>
<li>Participates in institutional initiatives, such as the Data Science and AI Foundations project, by contributing insights from field-based case analysis. This position may be required to test tools (either identified or developed within the project framework) and evaluate their functionality for the Search.</li>
<li>May be required to conduct regular field trips to Syria.</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li>
<li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li>
<li>Takes responsibility for their own professional learning and development.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>A University degree in relevant field with demonstrated credentials, training and/or practice in the field of open-source information & analysis.</li>
<li>A demonstrated interest in humanitarian work, and other relevant branches of public international law, including human rights law and international criminal law.</li>
<li>A minimum of 3 years of experience working in a similar role is required.</li>
</ul>
<p><strong><u>Desired Profile and Skills</u></strong></p>
<ul>
<li>Demonstrable experience in and knowledge of the techniques, tools and methodologies for carrying out rigorous, safe, and ethical open-source research and analysis.</li>
<li>Professional experience in the identification, verification, analysis and preservation of digital open-source information, including expertise in social media research techniques.</li>
<li>Familiarity with the open-source information landscape specific to the Syrian context, including relevant social media channels, archive repositories and the ability to identify relevant sources.</li>
<li>Proficiency in geospatial analysis, including geolocation, mapping, visualisation, and satellite imagery analysis, with the ability to apply these techniques to the identification and verification of sites of interest, including potential gravesites and former places of detention.Proficiency with verification and analytical toolsets relevant to OSI work, including reverse image search platforms, geospatial analysis platforms (such as ArcGIS, QGIS, or equivalent), satellite imagery platforms (such as Sentinel Hub, Planet, or equivalent), and relational or link analysis tools.</li>
<li>Demonstrated ability to evaluate, triangulate and triangulate information across OSI, witness testimony, internal case information, and external data, and to generate leads from that triangulation.</li>
<li>Initiative and capacity to work independently under minimal supervision.</li>
<li>Ability to multi-task effectively and work in high-pressure environments, including excellent planning and organizing skills.</li>
<li>Excellent oral and written communication skills in English are required, including capacity to produce clear and concise reports summarizing research methods and findings; Given the nature of the caseload, strong working proficiency in Arabic is required.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 24<sup>th</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 24<sup>th</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
Médecins Sans Frontières
Jordan - Amman
<h2><strong> RECRUITMENT NOTICE</strong></h2>
<h2><strong> INTERNAL & EXTERNAL</strong></h2>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<p><strong><u>Watsan Agent - Daily Worker Pool</u></strong></p>
<p> </p>
<p><strong>CONTEXT</strong><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>Watsan Agents for our Daily Worker Pool.</strong></p>
<p><strong>DIMENSION OF POST</strong></p>
<p>Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<p><strong>SCOPE OF RESPONSIBILITIES:</strong></p>
<p>Operating, monitoring, maintaining, and trouble-shooting the Water Hygiene Sanitation (Watsan) facility and its processes, according to hygiene and sanitation standards and MSF protocols, in order to ensure a proper functioning of Watsan activities to improve the health conditions of the target population.</p>
<p class="MsoListBullet" ><b><span lang="EN-GB" >ACCOUNTABILITIES:</span></b></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Performing the Watsan day-to-day activities such as collecting and sorting wastes before disposal, keeping the incinerator in good working order, ensuring the cleaning and correct hygiene status of the latrines, cleaning the water storage and treatment tanks, etc.</span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Knowing and applying security and hygiene standards regarding the operation of WHS infrastructure, taking care of his/her own safety.</span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Informing the line manager and/or technical adviser of any incidents that might compromise his/her (or that of others) safety or security. </span></p>
<ul>
<li>Ensuring the availability and correct usage of all material and equipment.</li>
</ul>
<p class="MsoListBullet" ><span > </span></p>
<p class="MsoListBullet" ><b><u><span lang="EN-GB" >MSF Section/Context Specific Accountabilities </span></u></b></p>
<p><strong>Waste Segregation & Management</strong></p>
<ul>
<li><strong>Source Segregation:</strong> Separate routine operational, hazardous, and medical waste at the point of generation using color-coded containers in compliance with hygiene guidelines.</li>
<li><strong>Daily Inspections:</strong> Conduct daily audits of all site collection points to ensure strict compliance with segregation protocols.</li>
</ul>
<p > </p>
<p><strong>Medical Waste Handling & Handover</strong></p>
<ul>
<li><strong>Safe Storage:</strong> Collect and secure medical waste in designated holding areas pending disposal</li>
<li><strong>Accurate Tracking:</strong> Weigh all medical waste containers with calibrated scales and log the exact quantities in the tracking logbook.</li>
<li><strong>Contractor Handover:</strong> Coordinate waste transfers exclusively with authorized disposal contractors, ensuring all chain-of-custody forms and transfer receipts are signed and filed.</li>
</ul>
<p> </p>
<p><strong>Facility Cleanliness & Sanitation</strong></p>
<ul>
<li><strong>Perimeter Maintenance:</strong> Conduct daily grounds checks to clear litter around building perimeters and external areas.</li>
<li><strong>Storage Zone Upkeep:</strong> Maintain waste storage areas in a sanitized, organized, and hazard-free condition at all times.</li>
<li><strong>Equipment Hygiene:</strong> Clean and sanitize all water dispensers on a monthly basis.</li>
</ul>
<p> </p>
<p><strong>Reporting & Monitoring</strong></p>
<ul>
<li><strong>Daily Status Logs:</strong> Submit daily reports detailing overall waste management operations and segregation compliance levels.
<p class="MsoBodyText2" ><strong><span >REQUIRED PROFILE:</span></strong></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Literacy essential</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Not required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Local language essential. Mission language desirable.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Commitment to MSF Principles <b>L1</b> </span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Behavioural Flexibility <b>L1</b> </span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Stress Management <b>L1</b> </span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Results and Quality Orientation <b>L1</b> </span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Team work and Cooperation <b>L1</b> </span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Service Orientation <b>L1</b> </span></p>
</td>
</tr>
</tbody>
</table>
<p ><strong> </strong><strong> WORK LOCATION: </strong> Amman, Jordan</p>
</li>
<li>
<p ><strong>CONTRACT: </strong> In case of current contract with MSF, amendment to the original contract with the same terms and conditions, with modifications on function and salary only.</p>
<p ><strong>STARTING DATE: </strong> October 2026</p>
<p > </p>
<p>Interested applicants should submit their application in English containing curriculum vitae, letter of motivation no later than <strong>14<sup>th</sup> September</strong> to the following email:</p>
<p><a href="mailto:msff-amman-recruitment@paris.msf.org">msff-amman-recruitment@paris.msf.org</a></p>
<p><strong>O</strong><strong>nly candidates meeting the requirements will be called for interviews through their email addresses</strong></p>
<p>Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse hiring of a candidate who has benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
</li>
</ul>
<p class="MsoListBullet" > </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br>
Qualifications
<p>Candidates must have:</p><br>
<p>- Five (5) years of experience in computer systems administration support.</p><br>
<p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br>
<p>- Proficiency in SharePoint Administration functions.</p><br>
<p>- Proficiency in DoD Network Account creation process.</p><br>
<p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br>
<p>- A current state and Government Driver’s License.</p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; • Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p><p></p></section>
SYH Jordan
Jordan - Amman
<p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. This will strengthen the IKEA Brand and convert more visitors into customers. To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home. Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Interior Design, Architecture, or a closely related field. Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation. Excellent communication skills in English. Proficient in relevant design software (e.g., AutoCAD, Revit). Strong visual competence with a keen eye for aesthetics and detail. Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines. Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly. Confident in engaging and communicating effectively with different stakeholders in various situations. Enthusiastic team player who collaborates well with others. Ability to combine commercial thinking, aesthetic sense, and practical execution.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p> <b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Senior Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Senior Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets & Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Senior Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p> </p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Senior Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p> <b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p> <b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p>Duties and Responsibilities</p><p> <b><u>Key Research Activities</u></b></p><p> <b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p> <b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p> <b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p> <b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b> QUALIFICATIONS</b></p><p> <b><u>Requirements</u></b></p><p>- University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p> <b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>- Ability to operate independently in a cross-cultural environment requiring flexibility.</p><p><br></p><p><b>CVs will be reviewed on a rolling basis. Please note that the opening of this vacancy does not constitute an obligation to fill the position</b></p></div>
SYH Jordan
Jordan - Amman
<p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. This will strengthen the IKEA Brand and convert more visitors into customers. To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home. Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Interior Design, Architecture, or a closely related field. Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation. Excellent communication skills in English. Proficient in relevant design software (e.g., AutoCAD, Revit). Strong visual competence with a keen eye for aesthetics and detail. Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines. Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly. Confident in engaging and communicating effectively with different stakeholders in various situations. Enthusiastic team player who collaborates well with others. Ability to combine commercial thinking, aesthetic sense, and practical execution.</p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99812 Position Overview As a Partner Account Manager, you will support the development and execution of partner strategies that contribute to revenue growth, market coverage, and customer success. You will manage a portfolio of partners, helping them build sales effectiveness, improve execution, and align with our business priorities. This role requires strong collaboration skills, a customer focused mindset, and the ability to operate effectively in a matrix organisation You will work closely with internal sales, marketing, operations, and product teams to ensure consistent execution of partner led initiatives. This is a hybrid role that involves regular on site meetings with partners across your assigned territory Main Responsibilities Partner Revenue Growth Develop and execute joint business plans with partners to meet sales targets, expand footprint in priority industries or segments, and accelerate pipeline creation Partner Relationship Management Build trust based relationships with partner leadership and sales teams to ensure alignment on goals, performance expectations, and shared growth priorities Partner Capability Development Provide guidance, training, and resources to help partners improve technical and sales competencies, enhance customer engagement, and maximize program participation Go to Market & Sales Execution Coordinate joint account planning, opportunity development, customer engagements, and marketing activities with partners and internal teams to increase demand and visibility Performance Tracking & Insights Monitor partner KPIs, identify performance gaps, support regular business reviews, and deliver actionable insights to drive improvement and accountability Market Coverage & Expansion Support expansion into under penetrated markets by strengthening partner coverage and assisting with partner recruitment where required Cross Functional Collaboration Work closely with internal stakeholders across Sales, Marketing, Operations, Product, and Customer Success to support partner related initiatives Customer & Partner Feedback Capture and share insights from partners and customers to help inform business decisions, program enhancements, and product improvements External Representation Represent the company at partner events, industry conferences, and relevant forums to build brand awareness and strengthen ecosystem relationships</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications 5-7 years of experience in Saas is a must 5-7 years experience in partner management, channel sales, or customer relationship management Strong command of Turkish, both written and spoken Strong understanding of channel ecosystems and indirect sales motions Demonstrated ability to support revenue growth across regional or multi country territories Experience collaborating effectively in a matrix organization Fluent in Turkish and English; proficiency in an additional regional language, e.g. Arabic preferred Strong communication, relationship building, and analytical skills Preferred Qualifications Experience supporting partners in technology, software, or solution based industries Exposure to subscription based or recurring revenue business models Ability to translate data and insights into practical partner actions #LI-IS1</p><p></p></section>
Mercy Corps
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span><span >into action — helping people triumph over adversity and build stronger communities from within. </span><span >Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Research and Learning Coordinator will support the Research and Learning Lead, overseeing the creation and execution of formative research and market analysis efforts, and streamlining research activities to bolster Jordan's MSEs and HBBs, optimizing research efficiency, and catalyzing collaborative knowledge sharing among stakeholders. Charged with identifying key trends and sector-specific alignments, the coordinator supports the Research and Learning Lead in facilitating evidence-based decision-making that shapes impactful interventions within the scope of Iqlaa. </span></p>
<p > </p>
<p ><span >S/he will coordinate with project partners to facilitate their contribution to Iqlaa's research activities. S/he will contribute to the vetting of subcontractors, supervise their work, coordinate with market actors and stakeholders to ensure their participation in and their feedback on Iqlaa's research activities, and ensure that the know-how is being transferred to them with regards to conducting effective research that feeds into proper decision making. </span></p>
<p > </p>
<p ><span >The position combines strategic research coordination with dynamic support for the MSE geo-mapping, and research dissemination tools that will support the advancement and the development of the micro and small enterprises (MSEs) in Jordan. </span></p>
<p > </p>
<p ><span >The role involves supporting and executing evidence-based research initiatives to generate effective tools and insights, that will support effective research dissemination for Iqlaa main findings addressed to relevant stakeholders. By synthesizing research findings into accessible formats and ensuring alignment across partners, the candidate will play a key role in informing policy reform, driving advocacy efforts, and creating a responsive ecosystem that supports the growth, resilience, and sustainability of MSEs and home-based businesses.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Research</u></em></p>
<p ><span >• Support research project implementation and ensure quality and timeliness of research project activities, outputs, and reports. </span></p>
<p ><span >• Facilitate an inclusive process with project partners as well as MSEs. This includes planning and co-leading specific workshops and events, as well as day-to-day correspondence and check-ins. </span></p>
<p ><span >• Collaborate with research partners as directed by the Research and Learning Lead to ensure the delivery of high-quality products for Mercy Corps and Partners. </span></p>
<p ><span >• Supporting procurement processes to bring on board local research firms for research activities. </span></p>
<p ><span >• Manage field teams to ensure the timeliness and quality of the fieldwork, including providing oversight/quality assurance of primary data collection as requested.</span></p>
<p > </p>
<p ><em ><u >Collaboration, Learning, and Adaptation (CLA)</u></em></p>
<p ><span >• Support the implementation of Iqlaa’s research and learning plan with the guidance of the PQL Director and CLA Manager </span></p>
<p ><span >• Support the Research and Learning Lead in research findings interpretation, dissemination, and application within and outside the Activity. </span></p>
<p ><span >• Collaborate with the Inclusion Lead to ensure that research processes and approaches are gender sensitive. Ensure data collection tools and data collection teams are inclusive.</span></p>
<p > </p>
<p ><em ><u >Research Communication, Reporting, and Dissemination</u></em></p>
<p ><span >• Support in drafting research reports and soliciting and incorporating input from review team members within Mercy Corps and Partners </span></p>
<p ><span >• Contribute to research briefs and/or other accessible summaries of studies. </span></p>
<p ><span >• Support dissemination and uptake of research results among target audiences, including through organizing events and presentations. </span></p>
<p ><span >• Support with donor reporting related to research activities in Iqlaa. </span></p>
<p ><span >• Work with the PPD Manager and the Research and Learning Lead on Result 1 activities and outcomes</span></p>
<p > </p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To: </span><span >Research and Learning Team Lead</span></p>
<p ><span >Works Directly With: </span><span >Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Master's degree in a quantitative field with experience in statistics or quantitative analysis (e.g. computer science, applied mathematics, statistics, economics) or a bachelor’s degree in international relations, Political Science, Economics, or Business Administration. </span></p>
<p ><span >• If the applicant has an undergraduate degree, at least 3 years of relevant experience is required. If the applicant has a master’s degree, at least 2 years of relevant experience is needed. A broad range of quantitative and qualitative research methods, design, and analysis is needed. Previous experience in an economic development project is preferred. </span></p>
<p ><span >• Minimum experience of 5-7 years in the core activities with clear evidence on competencies and relevant experience.</span></p>
<p ><span >• Experience managing or working closely with internal and external research partnerships required. </span></p>
<p ><span >• Demonstrated skills with quantitative and qualitative research methodologies required. Significant experience with different study designs and processes, for example, randomized control trials, and sampling strategies. </span></p>
<p ><span >• Demonstrated ability to communicate research findings, both visually and in writing </span></p>
<p ><span >• Strong analytical skills and the ability to effectively gather and summarize large amounts of information from various sources. </span></p>
<p ><span >• Extremely strong writing skills, including experience generating substantive written products (e.g. long-form reports, policy briefs, syntheses, etc.) and excellent verbal communication skills. </span></p>
<p ><span >• Fluent in spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The ideal candidate will bring a genuine enthusiasm for research and a dedicated approach to driving progress in economic development through thoughtful analysis. Exceptional organizational skills and the ability to efficiently juggle diverse tasks are essential for delivering high-quality research promptly. </span></p>
<p > </p>
<p ><span >Strong communication abilities are fundamental, given the role's need for close collaboration with a variety of partners and teams. The skill to distill and share complex research in a clear, practical format is key. Inclusivity and cultural sensitivity are also crucial, ensuring that all research is respectful and representative. </span></p>
<p > </p>
<p ><span >Adaptability and continuous learning are valued for keeping pace with the dynamic nature of the project and embracing new research methods. As responsibilities grow, leadership will become essential for steering team members and partners toward research excellence. A proactive stance in problem-solving, along with the capacity for innovation, will distinguish a Research Coordinator who significantly advances Iqlaa's mission. </span></p>
<p > </p>
<p ><span >An analytical mindset and strategic thinking, combined with the talent to craft compelling stories from data, will enhance the Research Coordinator's contributions to Iqlaa. Moreover, a strong sense of responsibility towards participants and stakeholders will define their role as a respected and principled member of the research team.</span></p>
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<p ><span >Competencies</span></p>
<p ><span >• Demonstrated ability to lead and communicate effectively with team members of varied work styles, follow procedures, and meet deadlines. </span></p>
<p ><span >• Demonstrated flexibility and creativity in planning and problem-solving. </span></p>
<p ><span >• Ability to constructively engage in and bridge academic and practitioner discussions. </span></p>
<p ><span >• Versatile multi-tasker with the proven ability to organize and prioritize many urgent tasks. </span></p>
<p ><span >• Proven ability to take initiative and be accountable for results. </span></p>
<p ><span >• Ability to understand the larger picture while remaining focused on the details. </span></p>
<p ><span >• Even temperament and a good sense of humor are appreciated.</span></p>
<p ><span >• Flexibility to adapt to changing conditions and requirements.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
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<p class="ql-align-right" ><span >الصون و الأخلاق</span><span > </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p > </p>
Jordan - Amman
<p><h4>Position summary<\/h4>\n<p>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor or manager of potential pump problem.<\/p>\n<p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects).<\/p>\n<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and\/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<ul>\n<li>Education: No high school diploma or G.E.D. equivalent.<\/li>\n<li>Related work experience: No related work experience.<\/li>\n<li>Supervisory experience: No supervisory experience.<\/li>\n<li>License or certification: None.<\/li>\n<\/ul>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of <strong>\"Wonderful Hospitality. Always.\"<\/strong> by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As a member of the Commercial Team, the Sales Manager is responsible for driving sales activities, developing key accounts, and securing group and individual business opportunities to maximize revenue, profitability, and guest satisfaction. The role focuses on building strong client relationships, identifying new business opportunities, and supporting the hotel's overall sales and marketing objectives.</p>
<h4>What you will do</h4>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Create and maintain permanent files for all groups with strong room-night potential.</li>
<li>Conduct property tours for meeting planners and potential clients.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Evaluate, solicit, sell, and confirm business in line with individual goals and the hotel's overall sales and profitability targets.</li>
<li>Qualify prospective leads based on their profitability and business potential.</li>
<li>Develop proposals and recommend programs that meet client needs, including alternative options where appropriate.</li>
<li>Promote and sell all hotel services.</li>
<li>Maintain an effective correspondence and follow-up plan.</li>
<li>Report monthly performance against established plans and goals.</li>
<li>Keep supervisors promptly and fully informed of significant problems or unusual matters to ensure timely corrective action.</li>
<li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li>
<li>Follow up on the progress of confirmed business and ensure appropriate coordination.</li>
<li>Assist in developing and executing projects for assigned market areas to increase sales activity, volume, and profitability.</li>
<li>Maintain assigned files in accordance with the guidelines outlined in account coverage programs.</li>
<li>Participate in sales meetings and relevant industry organizations to represent the hotel and the company.</li>
<li>Maintain comprehensive knowledge of local competition, including their services, facilities, and market positioning.</li>
<li>Provide input on the local segment of the Marketing Plan and budget.</li>
<li>Maintain a professional appearance at all times and demonstrate mature, professional business conduct when representing the hotel or company.</li>
<li>Perform other tasks and projects as assigned by hotel management.</li>
<h4>What you bring</h4>
<li>A high school diploma or equivalent qualification, with relevant experience considered.</li>
<li>A minimum of three years of experience in a similar sales role, preferably within the hospitality industry.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>Strong interpersonal and relationship-building skills.</li>
<li>A proactive approach to identifying sales opportunities and achieving business objectives.</li>
<h4>What we offer</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary<\/h4>\n<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.<\/p>\n<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and\/or cost-savings.<\/p>\n<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and\/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> No high school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> No related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>