office manager Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Purpose Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us. Main Accountabilities Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback. Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support. Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Skills</strong></p><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability</li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing</li><li>University degree or equivalent in a relevant subject or discipline</li><li><strong>Desirable</strong></li><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><strong><span><span>We connect. We inspire.</span></span></strong></span></p><br><br><p><strong><u>Role purpose:</u></strong></p><br><br><p>The Head of English and School Education will support the development and delivery of a strategic portfolio of partnerships, programmes, and contracts across mixed funding streams and business models. They will ensure an overall balance of impact and financial sustainability, deliver country outcomes, and support the Country Director to ensure that benefit is achieved in country and for the UK and is suitably communicated.</p><br><br><p>The role holder with lead the English and School Education (ESE) portfolio of School Systems, Empowerment, and English Connects. They will lead contracts and programmes in-country, providing technical sector expertise, overseeing business development, and delivering quality, compliant implementation of programmes and contracts.</p><br><br><p>The role holder will share knowledge, expertise, and best practice from the country with the global ESE teams and externally.</p><br><br><p><strong><u>Role Accountabilities:</u></strong></p><br><br><p><span>This role is responsible for leading the English and School Education business in a country by turning the British Council’s global strategy into local action plans that deliver both impact and financial success. The person works closely with local and global leaders to analyse market trends, performance data, and opportunities, then develops annual business plans, sets targets, monitors progress, and takes corrective action when needed. They also ensure projects create meaningful benefits through partnerships and contribute to our wider strategic objectives.</span></p><br><br><p><span>A key part of the role is providing strong leadership to the team. This includes setting a clear vision, developing staff capabilities, managing performance, and creating an inclusive, diverse, and supportive working environment. The role also involves building relationships with governments, educational institutions, partners, and other stakeholders to identify opportunities, strengthen the British Council’s reputation, and support long-term growth.</span></p><br><br><p><span>Where appropriate and in line with the Cultural Engagement integrated income plan, the individual leads business development activities such as reviewing and approving proposals, making investment and contracting decisions, negotiating partnerships, and ensuring opportunities align with overall strategic goals. They oversee market research, competitor analysis, monitoring and evaluation processes, and use insights to improve programmes and business performance. They also represent the British Council in external forums, provide expert advice, and help influence education policies and practices.</span></p><br><br><p><span>Additionally, the role is accountable for financial and commercial performance, including reporting on income, expenditure, results, and impact against targets. A strong commitment to equality, diversity, inclusion, and anti-racism is essential, ensuring all colleagues feel valued, supported, and treated fairly while promoting a positive workplace culture.</span></p><br><br><br><p><strong>Role specific knowledge and experience</strong></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>University degree or equivalent in a relevant subject or discipline</li><li><span>Experience in a leadership role&nbsp;which involves&nbsp;oversight and accountability for&nbsp;leading and/or developing and&nbsp;delivering capacity building education&nbsp;programmes</span></li></ul><ul><li><span>Proven track record and strong experience in designing and managing English language-focused education programmes in the country where this role is based which deliver outcomes for all boys and girls </span></li><li><span>Experience of leading proposals/bids for international development education programmes which deliver results in partnership with national / federal Ministries of Education.</span></li><li><span>Good evidence of designing and implementing stakeholder engagement strategies and stakeholder management of diverse groups of stakeholders (including multilateral agencies, donors, government officials, partners, academics)</span></li><li><span>Established credibility in the field of English language </span><span>education including evidence of thought leadership within the sector</span></li></ul><br><p><strong><span>Desirables </span></strong></p><br><br><ul><li>Demonstrable understanding of broader education policies and issues as relevant to the country context</li><li>Able to plan and manage dissemination of global thought leadership outputs, such as publications</li><li>Experience of designing and leading teacher education projects, including online</li></ul><br><p><strong>Important Information</strong></p><br><br><ul><li>British Council Pay Band: 8</li><li>Department: Cultural Engagement</li><li>Contract type: Two year fixed term contract renewable upon agreement&nbsp;</li><li>Working location: Jordan</li><li>Proof of Identity requirements/right to work in country: Candidates should ensure they have the legal right to live and work in the country where the role is based.&nbsp;Visa sponsorship and relocation&nbsp;assistance&nbsp;are not provided.&nbsp;</li><li><strong><span>Closing Date: 27 September 2026 (23.59 IST)</span></strong></li></ul><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><strong><span><span>Equality, Diversity and Inclusion Statement</span></span></strong></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><strong><span><span>Safeguarding Statement</span></span></strong></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>What we are looking for</strong></span></p><br><p><span>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p><br><p><span>Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br><p><span>Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p><br><p><span>Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p><br><p><span><strong>What you will do</strong></span></p><br><p><span>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p><br><p><span>The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p><br><p><span>The following is a brief description of the role:</span></p><br><ul><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span><span>Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p><br></li><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.&nbsp;</span></p><br></li><li><p><span>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p><br></li><li><span>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li><li><p><span>Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p><br></li><li><p><span>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p><br></li><li><span>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li><li><p><span>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p><br></li><li><p><span>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p><br></li></ul><p><span>•Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p><br><p><span><strong>What you will bring</strong></span></p><br><ul><li><p><span>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p><br></li><li><p><span>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p><br></li><li><p><span>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br></li><li><p><span>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p><br></li><li><p><span>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p><br></li><li><p><span>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p><br></li><li><p><span>Strong understanding of protection and conflict sensitivity.&nbsp;</span></p><br></li><li><p><span>Understanding of internal NRC operational and administrative system is an asset.</span></p><br></li></ul><p><span>Please download&nbsp;</span><span>the detailed job description</span><span> to learn more about the position.</span></p><br><p><span><strong>What we offer</strong></span></p><br><ul><li><span>Duty station: Amman, Jordan&nbsp;</span></li><li><span>Duration of contract: Until 31 December 2026&nbsp;</span></li><li><span>Travel: Up to 10%.</span></li><li><span>Salary/benefits: Grade 11 on NRC's grading structure. &nbsp;</span></li><li><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li><li><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li></ul><p><span>Find out more about the benefits of working for NRC</span></p><br><p><span>Important information about the application process</span></p><br><ul><li><span>We invite applications from all qualified candidates matching the profile.&nbsp;</span></li><li><span>Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></li><li><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li><li><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li><li><span>Submit your application and CV in English, taking care to attach your latest CV.</span></li><li><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li><li><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li></ul><p><span><strong>Why NRC?</strong></span></p><br><p><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p><br><p><span>Watch this short video</span><span>&nbsp;to see NRC in action.</span></p><br><p><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p><br><ul><li><span>do demanding and professional work, often in challenging contexts</span></li><li><span>join a work culture that empowers every employee to share ideas and take responsibility</span></li><li><span>be part of a welcoming and supportive community committed to human dignity</span></li></ul><p><span>Learn more about NRC</span></p><br><p><span>Learn more about NRC Jordan</span></p><br><p><span>Learn more about the Jordan INGO Forum</span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.&nbsp;<br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.&nbsp;<br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.&nbsp;<br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to:&nbsp;<br> • treat everyone with respect and dignity&nbsp;<br> • contribute to building a safe environment for all&nbsp;<br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)&nbsp;<br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>Our newest opportunity is for a <strong>Project Engineer - Waste Management</strong> to join our award-winning Sustainability and Environment Division based in </span><span><strong>Amman, Jordan</strong>.</span></span></p><br><p><span>The role operates on a hybrid basis, combining office attendance with the flexibility to work from home, working closely with the Waste Infrastructure Lead and wider global team, you will support the delivery of waste infrastructure and consultancy projects across the <strong>Middle East, Europe and the UK</strong>.</span></p><br><p><span>The role will provide exposure to the full project lifecycle, from<strong> feasibility and concept development through procurement, design review, construction and commissioning,</strong> while also supporting project coordination, proposals and business development activities.</span></p><br><p><span>This is an opportunity to contribute to major infrastructure developments involving <strong>waste treatment, recycling, resource recovery and energy-from-waste facilities</strong>.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><span>Technical Delivery</span><ul><li><span>Supporting the delivery of waste infrastructure and consultancy projects across feasibility, design, procurement, construction, commissioning and operational phases.</span></li><li><span>Undertaking technical assessments of thermal, mechanical, biological and chemical waste treatment technologies.</span></li><li><span>Preparing technical reports, feasibility studies, due diligence assessments, options appraisals and business cases.</span></li><li><span>Assisting with Basis of Design, process descriptions, mass balances, technical specifications and performance requirements.</span></li><li><span>Reviewing contractor and technology supplier submissions and providing technical recommendations.</span></li><li><span>Supporting waste characterisation, facility assessments, operational reviews and technology evaluations.</span></li><li><span>Assisting with procurement documentation, Employer’s Requirements, technical schedules and tender evaluation criteria, including <strong>attending and witnessing FATs and SATs</strong> as required.</span></li></ul><span>Project Delivery &amp; Coordination</span><ul><li><span>Supporting Project Managers in delivering projects to programme, budget and quality requirements.</span></li><li><span>Coordinating multidisciplinary inputs from internal teams, external specialists, contractors and subcontractors.</span></li><li><span>Tracking project actions, risks, deliverables, programme and change management activities.</span></li><li><span>Supporting construction management, contractor coordination, issue resolution and commissioning activities.</span></li><li><span>Participating in client meetings, workshops and stakeholder engagement, and providing project progress updates.</span></li></ul><span>Proposal &amp; Business Development</span><ul><li><span>Supporting technical and commercial proposals, including methodologies, work plans, programmes and resource schedules.</span></li><li><span>Preparing project references, case studies and capability statements.</span></li><li><span>Contributing to market research, opportunity identification, client presentations and business development activities across the Middle East.</span></li></ul><span>Technical Excellence</span><ul><li><span>Maintaining awareness of waste treatment technologies, circular economy initiatives and regulatory requirements.</span></li><li><span>Contributing to technical standards, templates and best practices while supporting knowledge sharing across KEO’s international teams.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include:</span></p><br><ul><li><span>A degree in <strong>Mechanical, Chemical, Process, Environmental Engineering</strong> or a related discipline.</span></li><li><span><strong>2–5 years of relevant experience in waste management is preferred</strong>; experience in environmental infrastructure, utilities or industrial sectors will also be considered.</span></li><li><span><strong>Experience in preparing</strong> technical reports and engineering studies, with exposure to <strong>installation, construction and commissioning activities</strong>.</span></li><li><span>Understanding of waste treatment and resource recovery technologies, with exposure to feasibility studies, due diligence or infrastructure projects.</span></li><li><span>Strong analytical, technical writing and communication skills, with the ability to explain complex technical concepts clearly.</span></li><li><span>A proactive and self-motivated approach, with the ability to work independently, manage multiple priorities and adapt to changing project requirements.</span></li><li><span>Proficiency in Microsoft Office and relevant engineering calculation or modelling tools.</span></li><li><span>Good English communication skills; Arabic language skills would be advantageous.</span></li><li><span>Willingness to travel to client offices and project sites as required.</span></li><li><span>A valid driving licence would be advantageous.</span></li></ul><span>Desirable Attributes</span><ul><li><span><strong>Knowledge of Large Language Models (LLMs)</strong> and their responsible application to improve work processes while maintaining appropriate technical judgement.</span></li><li><span>Experience working within multidisciplinary engineering or consultancy environments and exposure to international projects.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<div><br></div> <strong>Role Summary</strong> <div>We are seeking a detail-oriented and proactive HR Operations Specialist to manage the day-to-day HR functions that keep our organization running smoothly. This role is critical in supporting employee lifecycle processes, ensuring compliance with regional labor laws, and maintaining efficient HR systems all while supporting a fast-paced, people-focused L&amp;D environment.</div> <strong>Key Responsibilities</strong> <div> <strong>HR Operations &amp; Administration</strong> </div> <ul> <li>Manage end-to-end employee lifecycle processes: onboarding, contracts, transfers, and offboarding</li> <li>Maintain accurate and up-to-date employee records in the HRIS</li> <li>Prepare HR letters, certificates, and documentation (employment verification, NOCs, etc.)</li> <li>Ensure compliance with MENA labor laws and regulations across operating countries</li> </ul> <div> <strong>Payroll &amp; Benefits Support</strong> </div> <ul> <li>Coordinate monthly payroll inputs (attendance, leaves, deductions) with Finance</li> <li>Administer employee benefits, insurance, and government-related registrations (GOSI, WPS, etc. as applicable)</li> <li>Track and manage leave balances and attendance records</li> </ul> <div> <strong>Recruitment &amp; Onboarding Coordination</strong> </div> <ul> <li>Support the recruitment process: job postings, screening coordination, interview scheduling</li> <li>Facilitate smooth onboarding experiences for new hires, including orientation on company policies and L&amp;D culture</li> <li>Coordinate with hiring managers on workforce planning needs</li> </ul> <div> <strong>Employee Relations &amp; Compliance</strong> </div> <ul> <li>Serve as a point of contact for employee queries related to HR policies and procedures</li> <li>Support performance management cycles and documentation</li> <li>Ensure adherence to internal policies and local employment regulations</li> <li>Assist in maintaining a positive, engaging workplace culture aligned with SkillUp MENA's values</li> </ul> <div> <br> </div> <div> <strong>Reporting &amp; Continuous Improvement</strong> </div> <ul> <li>Generate HR reports and dashboards (headcount, turnover, attendance trends)</li> <li>Identify opportunities to streamline HR processes and improve operational efficiency</li> <li>Support internal audits and documentation readiness</li> </ul> <strong>Qualifications &amp; Requirements</strong> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or related field</li> <li>2 4 years of experience in HR operations, preferably within MENA region companies</li> <li>Solid understanding of regional labor laws (UAE, KSA, Egypt, Jordan, or relevant markets)</li> <li>Experience with HRIS/HRMS platforms</li> <li>Strong organizational skills and attention to detail</li> <li>Excellent communication skills in English; Arabic proficiency is a strong plus</li> <li>Ability to handle confidential information with discretion</li> <li>Passion for learning &amp; development and the education/training industry is a plus</li> </ul> <strong>Preferred Skills</strong> <ul> <li>Familiarity with payroll systems and WPS/GOSI processes</li> <li>Experience supporting a growing or scaling organization</li> <li>Proficiency in MS Excel/Google Sheets and HR reporting tools</li> <li>HR Diploma | Certificate </li> </ul> <strong>What We Offer</strong> <ul> <li>Opportunity to work with a mission-driven company shaping talent across MENA</li> <li>Collaborative, growth-oriented work culture</li> <li>Access to internal training and professional development programs</li> </ul> <br>

<p><b>JOB SUMMARY</b> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

<p><h4>Description</h4> <p>Optimiza is on the lookout for an experienced senior iOS developer to join our talented mobile development team. In this role, you will be responsible for building and maintaining high-performance applications for iOS devices. You will collaborate closely with designers, product managers, and other engineers to create seamless and engaging user experiences.</p> <h4>Key responsibilities:</h4> <ul> <li>Design, develop, and maintain advanced applications for the iOS platform using Swift and Objective-C.</li> <li>Collaborate with cross-functional teams to define, design, and ship new features effectively and efficiently.</li> <li>Contribute to all phases of the development lifecycle, including analysis, design, coding, testing, and deployment.</li> <li>Identify and fix bugs to ensure optimum application performance and reliability.</li> <li>Continuously discover, evaluate, and implement new technologies to enhance development efficiency.</li> <li>Participate in code reviews, ensuring high code quality and adherence to best practices.</li> <li>Stay updated with the latest industry trends and iOS technologies.</li> <li>Mentor junior developers and provide guidance on best practices in iOS development.</li> <li>Comply with QHSE (Quality Health Safety and Environment), business continuity, information security, privacy, risk, compliance management and governance of organizations policies, procedures, plans and related risk assessments.</li> </ul> <h4>Requirements:</h4> <ul> <li>5+ years of professional experience in iOS application development.</li> <li>Proficiency in Swift and Objective-C, with a deep understanding of iOS frameworks.</li> <li>Solid grasp of design patterns and architectural principles such as MVC, MVVM, or VIPER.</li> <li>Experience with RESTful APIs and integrating third-party libraries.</li> <li>Familiarity with version control systems (e.g., Git) and agile development methodologies.</li> <li>Strong problem-solving skills and the ability to work independently or in a team environment.</li> <li>Excellent communication skills to collaborate effectively with cross-functional teams.</li> <li>Bachelor's degree in computer science, engineering, or a related field.</li> <li>Experience in building applications using SwiftUI or Combine is a plus.</li> <li>Knowledge of app store submission processes and best practices.</li> <li>Deep understanding of UIKit.</li> </ul> <h4>What makes your application stand out:</h4> <ul> <li>Passion for iOS development and a consistent track record of delivering high-quality applications.</li> <li>A self-driven mindset and the ability to take the initiative in improving workflows and processes.</li> <li>Keen interest in optimizing app performance through instrumentation and analytics.</li> <li>Curiosity to explore and experiment with new iOS technologies and frameworks.</li> <li>You implement unit tests and functional tests for tasks.</li> <li>You have high engineering standards and bring consistency to the codebases, infrastructure, and processes.</li> </ul> <h4>Ideally, you’ll also need:</h4> <ul> <li>Experience with CI/CD tools (e.g., Jenkins, Bitrise).</li> <li>Familiarity with unit testing frameworks like XCTest or Quick.</li> <li>Understanding of user interface design principles and responsive design.</li> <li>Knowledge of performance tuning and optimization techniques for iOS applications.</li> </ul> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is on the lookout for an experienced senior iOS developer to join our talented mobile development team. In this role, you will be responsible for building and maintaining high-performance applications for iOS devices. You will collaborate closely with designers, product managers, and other engineers to create seamless and engaging user experiences.</p> <h4>Key responsibilities:</h4> <ul> <li>Design, develop, and maintain advanced applications for the iOS platform using Swift and Objective-C.</li> <li>Collaborate with cross-functional teams to define, design, and ship new features effectively and efficiently.</li> <li>Contribute to all phases of the development lifecycle, including analysis, design, coding, testing, and deployment.</li> <li>Identify and fix bugs to ensure optimum application performance and reliability.</li> <li>Continuously discover, evaluate, and implement new technologies to enhance development efficiency.</li> <li>Participate in code reviews, ensuring high code quality and adherence to best practices.</li> <li>Stay updated with the latest industry trends and iOS technologies.</li> <li>Mentor junior developers and provide guidance on best practices in iOS development.</li> <li>Comply with QHSE (Quality Health Safety and Environment), business continuity, information security, privacy, risk, compliance management and governance of organizations policies, procedures, plans and related risk assessments.</li> </ul> <h4>Requirements:</h4> <ul> <li>5+ years of professional experience in iOS application development.</li> <li>Proficiency in Swift and Objective-C, with a deep understanding of iOS frameworks.</li> <li>Solid grasp of design patterns and architectural principles such as MVC, MVVM, or VIPER.</li> <li>Experience with RESTful APIs and integrating third-party libraries.</li> <li>Familiarity with version control systems (e.g., Git) and agile development methodologies.</li> <li>Strong problem-solving skills and the ability to work independently or in a team environment.</li> <li>Excellent communication skills to collaborate effectively with cross-functional teams.</li> <li>Bachelor's degree in computer science, engineering, or a related field.</li> <li>Experience in building applications using SwiftUI or Combine is a plus.</li> <li>Knowledge of app store submission processes and best practices.</li> <li>Deep understanding of UIKit.</li> </ul> <h4>What makes your application stand out:</h4> <ul> <li>Passion for iOS development and a consistent track record of delivering high-quality applications.</li> <li>A self-driven mindset and the ability to take the initiative in improving workflows and processes.</li> <li>Keen interest in optimizing app performance through instrumentation and analytics.</li> <li>Curiosity to explore and experiment with new iOS technologies and frameworks.</li> <li>You implement unit tests and functional tests for tasks.</li> <li>You have high engineering standards and bring consistency to the codebases, infrastructure, and processes.</li> </ul> <h4>Ideally, you’ll also need:</h4> <ul> <li>Experience with CI/CD tools (e.g., Jenkins, Bitrise).</li> <li>Familiarity with unit testing frameworks like XCTest or Quick.</li> <li>Understanding of user interface design principles and responsive design.</li> <li>Knowledge of performance tuning and optimization techniques for iOS applications.</li> </ul> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><span><span>About the Job</span></span></u></span><p><span><span>As a </span></span><b><span><span>Senior Software Engineer (Node.js)</span></span></b><span><span> at Aspire, you will design, develop, and maintain scalable, high-performance backend applications and APIs that power our products and services. You will play a key role in building cloud-native applications, designing microservices, and delivering secure, reliable, and maintainable software solutions. Working closely with Product, QA, DevOps, and Engineering teams, you will contribute to the entire software development lifecycle while mentoring junior engineers and driving engineering best practices.</span></span></p><br><u><span><span>What you'll do</span></span></u><ul><li><p><span><span>Design, develop, and maintain scalable backend applications using Node.js and JavaScript/TypeScript.</span></span></p><br></li><li><p><span><span>Build and maintain RESTful APIs and microservices to support business and product requirements.</span></span></p><br></li><li><p><span><span>Develop secure, high-performance, and maintainable backend services following engineering best practices.</span></span></p><br></li><li><p><span><span>Design and optimize SQL and NoSQL database schemas and queries to ensure performance and scalability.</span></span></p><br></li><li><p><span><span>Integrate backend services with third-party APIs, cloud services, and external systems.</span></span></p><br></li><li><p><span><span>Participate in system architecture discussions, technical design, code reviews, and solution planning.</span></span></p><br></li><li><p><span><span>Troubleshoot and resolve production issues while ensuring high system availability and reliability.</span></span></p><br></li><li><p><span><span>Develop unit, integration, and end-to-end tests to maintain high code quality.</span></span></p><br></li><li><p><span><span>Continuously improve application performance, scalability, security, and maintainability.</span></span></p><br></li><li><p><span><span>Collaborate with Product Managers, QA Engineers, DevOps Engineers, and cross-functional teams throughout the software development lifecycle.</span></span></p><br></li><li><p><span><span>Mentor junior engineers through code reviews, technical guidance, and knowledge sharing.</span></span></p><br></li><li><p><span><span>Prepare and maintain technical documentation for applications, APIs, and architectural designs.</span></span></p><br></li></ul><u><span><span>What you'll need</span></span></u><ul><li><p><span><span>Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.</span></span></p><br></li><li><p><span><span>Minimum of 5 years of professional software development experience, including at least 3 years of hands-on experience with Node.js.</span></span></p><br></li><li><p><span><span>Strong proficiency in JavaScript (ES6+) and TypeScript.</span></span></p><br></li><li><p><span><span>Experience building scalable RESTful APIs and microservices.</span></span></p><br></li><li><p><span><span>Strong understanding of asynchronous programming, event-driven architecture, and Node.js internals.</span></span></p><br></li><li><p><span><span>Experience with Node.js frameworks such as Express.js, NestJS, or similar.</span></span></p><br></li><li><p><span><span>Strong knowledge of SQL and/or NoSQL databases such as PostgreSQL, MySQL, MongoDB, or Redis.</span></span></p><br></li><li><p><span><span>Experience working with Docker and containerized applications.</span></span></p><br></li><li><p><span><span>Experience using Git and modern CI/CD pipelines.</span></span></p><br></li><li><p><span><span>Strong understanding of software design principles, clean architecture, and design patterns.</span></span></p><br></li><li><p><span><span>Excellent analytical, problem-solving, and communication skills.</span></span></p><br></li><li><p><span><span>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform is an advantage.</span></span></p><br></li><li><p><span><span>Knowledge of Kubernetes, messaging systems (Kafka/RabbitMQ), and secure application development is a plus.</span></span></p><br></li></ul><u><span><span>Why Aspire</span></span></u><p><span><span>In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation.</span></span></p><br><ul><li><p><span><span>Be part of a remote-first organization where flexibility is embraced.</span></span></p><br></li><li><p><span><span>Work and learn alongside talented engineers and technology leaders.</span></span></p><br></li><li><p><span><span>Explore opportunities to learn and grow through technical and non-technical training programs.</span></span></p><br></li><li><p><span><span>Gain global exposure by working on products with international teams and clients.</span></span></p><br></li><li><p><span><span>Enjoy our nursery reimbursement benefit.</span></span></p><br></li><li><p><span><span>Attend virtual and in-person international technology conferences to expand your knowledge and network.</span></span></p><br></li></ul><br> </div>

<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</p><p>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p><strong>Career growth and personal development:</strong> This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p><strong>What you will do in this role:</strong> In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it's this one or another role.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a talented UI/UX Designer to join our dynamic team in Amman, Jordan. In this role, you will have the opportunity to shape the user experience of our cutting-edge products, ensuring they are not only visually appealing but also user-friendly. Your creativity and attention to detail will play a crucial role in enhancing our digital platforms, making them more intuitive and engaging for our users.</p><p>As a UI/UX Designer, you will collaborate closely with cross-functional teams, including developers and product managers, to translate complex requirements into elegant designs. You will be immersed in a culture that values innovation and encourages continuous learning and growth. Our team is passionate about design and technology, and we foster an environment where your ideas can flourish. You will have access to various training resources, workshops, and mentorship opportunities to help you advance your career in the ever-evolving field of design.</p><p>This position is not just about creating aesthetically pleasing interfaces; it’s about understanding user needs and behaviors to create impactful solutions. You will be at the forefront of our design strategy, influencing product direction and enhancing user satisfaction. If you are ready to take your design career to the next level and make a significant impact within our organization, we invite you to apply and join our forward-thinking team.</p><p><b>Responsibilities:</b></p><ol><li>Conduct user research and usability testing to gather insights that inform design decisions, employing tools like surveys and interviews to understand user needs and behaviors.</li><li>Create wireframes, prototypes, and high-fidelity mockups using design software such as Sketch or Figma to visualize design concepts and facilitate discussions with stakeholders.</li><li>Collaborate with developers to ensure the feasibility of designs and provide support during the implementation phase, ensuring that the final product aligns with the original vision.</li><li>Develop and maintain a design system that ensures consistency across all products, enhancing the user experience and streamlining the design process.</li><li>Analyze user feedback and analytics data to identify areas for improvement in existing products, making data-driven decisions to enhance user satisfaction.</li><li>Stay updated with the latest design trends, tools, and technologies to continually improve your skills and bring innovative ideas to the team.</li><li>Participate in brainstorming sessions and workshops to generate creative ideas and solutions, contributing to a collaborative team environment.</li><li>Present design concepts and rationale to stakeholders, articulating your vision and the value of your design decisions clearly and effectively.</li><li>Mentor junior designers, offering guidance and support to help them develop their skills and grow within the organization.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in design tools such as Sketch, Adobe XD, or Figma for creating wireframes and prototypes.</li><li>Strong understanding of user-centered design principles and methodologies to create intuitive user experiences.</li><li>Experience with usability testing and user research techniques to gather valuable insights.</li><li>Ability to collaborate effectively with cross-functional teams, including developers and product managers.</li><li>Excellent communication skills to present design concepts and articulate design rationale.</li><li>A keen eye for aesthetics and detail, ensuring high-quality design outputs.</li><li>Familiarity with HTML/CSS to understand the technical aspects of design implementation.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b><u><span><span>About the Job</span></span></u></b></span></span><p><span><span>As a </span></span><b><span><span>Senior Jira Developer&nbsp;</span></span></b><span><span>at Aspire, you will be responsible for designing, developing, and maintaining enterprise Atlassian solutions that streamline business processes and support Agile delivery. You will customize Jira Software, Jira Service Management (JSM), and Confluence, develop integrations and automation, and collaborate with cross-functional teams to deliver scalable, secure, and efficient solutions aligned with business needs.</span></span></p><br><span><b><u><span><span>What You'll Do</span></span></u></b></span><ul><li><span><span>Design, develop, and maintain customized Jira workflows, issue types, screens, fields, permissions, and automation rules.<br></span></span></li><li><span><span>Configure and administer Jira Software, Jira Service Management (JSM), and Confluence to support enterprise teams.<br></span></span></li><li><span><span>Develop custom solutions using ScriptRunner (Groovy), Jira Automation, REST APIs, and Atlassian development tools.<br></span></span></li><li><span><span>Integrate Jira with third-party applications, enterprise systems, CI/CD pipelines, and identity management solutions.<br></span></span></li><li><span><span>Gather and analyze business requirements, translating them into scalable Atlassian solutions and technical recommendations.<br></span></span></li><li><span><span>Design enterprise workflows, business process automation, and governance models to improve operational efficiency.<br></span></span></li><li><span><span>Create dashboards, advanced JQL queries, and reports to support project tracking, service management, and business reporting.<br></span></span></li><li><span><span>Perform Jira upgrades, migrations, system maintenance, and performance optimization.<br></span></span></li><li><span><span>Troubleshoot technical issues and provide advanced support to end users and project teams.<br></span></span></li><li><span><span>Implement security, governance, permission models, and best practices across the Atlassian ecosystem.<br></span></span></li><li><span><span>Collaborate closely with developers, DevOps engineers, project managers, and business stakeholders throughout the solution lifecycle.<br></span></span></li><li><span><span>Document system configurations, technical solutions, operational procedures, and best practices.<br></span></span></li><li><span><span>Mentor junior Jira administrators and developers while promoting Atlassian standards and continuous improvement.<br></span></span></li><li><span><span>Stay current with Atlassian products, emerging technologies, and industry best practices to drive platform enhancements.<br></span></span></li></ul><span><b><u><span><span>What You'll Need</span></span></u></b></span><ul><li><span><span>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</span></span></li><li><span><span>5+ years of hands-on experience administering and developing Atlassian Jira solutions.</span></span></li><li><span><span>Strong expertise in Jira Software, Jira Service Management (JSM), and Confluence.</span></span></li><li><span><span>Experience developing custom solutions using ScriptRunner (Groovy) and Jira Automation.</span></span></li><li><span><span>Strong knowledge of JQL, dashboards, reporting, and workflow customization.</span></span></li><li><span><span>Experience with REST API integrations, web services, and enterprise system integrations.</span></span></li><li><span><span>Experience designing enterprise workflows, business process automation, and governance models.</span></span></li><li><span><span>Strong understanding of Agile methodologies (Scrum/Kanban) and Agile project delivery.</span></span></li><li><span><span>Experience with Jira upgrades, migrations, performance tuning, and platform administration.</span></span></li><li><span><span>Strong analytical, troubleshooting, communication, and stakeholder management skills.</span></span></li><li><span><span>Ability to collaborate effectively with cross-functional teams and translate business requirements into technical solutions.</span></span></li><li><span><span>Experience documenting technical solutions and mentoring junior team members is preferred.</span></span></li><li><span><span><span><span><span><span>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</span></span></span></span></span></span><span><span>​</span></span></li></ul><span><u><span><span>Why Aspire</span></span></u></span><p><span><span><span><span><span><span><span>In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.</span></span></span></span></span></span></span></p><br><ul><li><span><span><span><span>Be part of a (Remote is here-to stay) organization.</span></span></span></span></li><li><span><span><span><span>Work and learn from great minds.</span></span></span></span></li><li><span><span><span><span>Explore new opportunities to learn and grow every day by attending technical and non-technical training.</span></span></span></span></li><li><span><span><span><span>Get market exposure by working with international tech leaders.</span></span></span></span></li><li><span><span><span><span>Nursery reimbursement benefit.</span></span></span></span></li><li><span><span><span><span>Attend virtual and onsite international tech conferences.</span></span></span></span></li><li><span><span><span><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.</span></span></span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a seasoned developer to design/build massive scale, distributed computing solutions. You will be responsible for driving the team’s technical direction, strategizing and shaping our long-term vision and architecture. You will own major deliverables end-to-end, drive roadmaps, and provide technical leadership to the engineering team. If you're excited by cloud computing, designing highly scalable, fault tolerant systems, and want to be challenged by the toughest computer science problems, then join us to build the next generation distributed systems solving big data problems.<br>You should be someone who wants to conceive and design highly scalable, robust software, and wants to see their software thrive in the face of traffic from huge cloud computing services.<br>The candidate should have strong distributed systems and web services design and implementation experience, as well as experience working on high availability production systems. Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact. <br>Key job responsibilities<br>- Work with product managers in developing a strategy and road map to provide compelling capabilities for our customers.<br>- Work closely with other engineers to develop the best technical design and approach for new product development.<br>- Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.<br>- Project management - prioritization, planning of projects and features, Stakeholder management and tracking of external commitments.<br>- Operational Excellence - monitoring &amp; operation of production services.<br>About the team<br>Amazon Payment Services serves the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. The payment processing technology and solutions across major markets in the GCC &amp; Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar.<br>- 3+ years of non-internship professional software development experience<br>- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience<br>- Experience programming with at least one software programming language<br>- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience<br>- Bachelor's degree in computer science or equivalent<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join our dynamic team as a Backend Engineer, where you will have the opportunity to work on innovative projects that drive our company's success. In this role, you will be responsible for designing, developing, and maintaining the server-side components of our applications. As a key member of our engineering team, you will collaborate closely with frontend developers, product managers, and other stakeholders to deliver high-quality software solutions that meet our clients' needs.</p><p>We believe in fostering a culture of continuous learning and growth, where your skills will be nurtured through mentorship and training programs. As you advance in your career, you will have the chance to take on more complex projects and leadership roles, making a significant impact on our technology stack and overall business strategy. Our team values collaboration, innovation, and a shared commitment to excellence, creating an environment where your contributions will be recognized and rewarded.</p><p>As a Backend Engineer, you will not only enhance your technical expertise but also develop your problem-solving skills in a fast-paced environment. You will be encouraged to explore new technologies and methodologies, ensuring that you stay ahead in your field. Join us on this exciting journey, and together, we will shape the future of our products and services while achieving your professional aspirations.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement robust server-side applications using programming languages such as Python, Java, or Node.js, ensuring high performance and responsiveness to requests.</li><li>Collaborate with frontend developers to integrate user-facing elements with server-side logic, utilizing APIs and microservices architecture to enhance application functionality.</li><li>Develop and maintain database systems, ensuring data integrity and security while optimizing queries for performance and scalability.</li><li>Conduct code reviews and provide constructive feedback to team members, fostering a culture of quality and continuous improvement within the engineering team.</li><li>Debug and troubleshoot issues in the backend systems, utilizing logging and monitoring tools to identify and resolve performance bottlenecks.</li><li>Participate in agile development processes, contributing to sprint planning and retrospective meetings to enhance team productivity and project outcomes.</li><li>Stay up-to-date with emerging technologies and industry trends, evaluating their potential impact on our systems and recommending improvements as necessary.</li><li>Document technical specifications and system architectures to ensure clarity and knowledge transfer within the team and across departments.</li><li>Assist in the deployment and maintenance of applications in cloud environments, ensuring reliability and scalability to meet user demands.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in server-side programming languages such as Python, Java, or Node.js is essential for developing backend applications.</li><li>Experience with database management systems, including SQL and NoSQL, to support data-driven applications.</li><li>Familiarity with RESTful APIs and microservices architecture to facilitate seamless integration between frontend and backend systems.</li><li>Strong problem-solving skills to debug and resolve technical issues efficiently in a fast-paced environment.</li><li>Knowledge of cloud platforms like AWS or Azure for deploying and managing applications in a scalable manner.</li><li>Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders.</li><li>Understanding of version control systems, such as Git, to manage code changes and collaborate on projects effectively.</li></ul></div>

<p>The Evaluations and Assessments Specialist will provide technical leadership for evaluation, assessment, and research activities under the Jordan MELA work order. This position will lead the design and implementation of evaluation and assessment assignments in response to U.S. Department of State priorities, ensuring that products are rigorous, relevant, timely, and actionable. The Evaluations and Assessments Lead will work closely with the Jordan MELA Senior M&amp;E Specialist (Evidence Generation Lead), Department of State counterparts, technical specialists, and subcontractors to support credible evidence generation for program design, adaptation, and learning. This is a full-time, Amman-based role with a period of performance from September 2026 - September 2027. Essential Job Functions: The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions: Lead the design and implementation of evaluations, assessments, political economy and market studies, situational analyses, rapid appraisals, and other research assignments under the Jordan MELA SOW. Develop evaluation and assessment scopes of work, methodological approaches, and work plans in collaboration with the Jordan MELA Regional Director and Department of State counterparts. Select and apply appropriate qualitative, quantitative, and mixed-methods approaches based on the evaluation question and context. Oversee data collection, analysis, synthesis, and reporting for evaluation and assessment assignments. Ensure all studies adhere to evaluation quality standards, ethical research practices, informed consent requirements, and do-no-harm principles. Coordinate with subject matter experts and local researchers as needed to strengthen technical quality and contextual relevance. Support development of evaluation design reports, final reports, presentations, and other dissemination products. Translate findings into clear, actionable recommendations for decision-makers and implementers. Support learning and utilization activities, including validation meetings, dissemination workshops, and follow-up action planning. Contribute to portfolio-level evidence synthesis and identify strategic themes across multiple assignments. Ensure strong documentation, version control, and quality assurance throughout the evaluation process. Collaborate with team members to align evaluation and assessment work with broader monitoring, learning, and capacity strengthening objectives</p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in international development, economics, public policy, social sciences, statistics, evaluation, or a related field required; doctoral degree preferred. Minimum of 7 years of experience designing and implementing evaluations, assessments, research studies, or applied social science research required. Demonstrated experience with qualitative, quantitative, and mixed-methods approaches. Strong experience developing evaluation scopes of work, research designs, and actionable reports for donor or government clients. Knowledge of evaluation standards, human subjects protection, and ethical research practices. Experience working in Jordan and/or the MENA region strongly preferred. Familiarity with U.S. Government foreign assistance programming and evaluation requirements strongly preferred. Strong analytical, writing, and presentation skills, with the ability to communicate findings to technical and non-technical audiences. Ability to manage multiple assignments and deadlines in dynamic, sometimes sensitive environments. Excellent written and oral communication skills in English and Arabic required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose As the Senior Talent Acquisition Officer at Tarjama, you will lead the strategy and execution of our recruitment efforts to identify and attract top talent for critical roles.<br> You will drive the development and implementation of innovative sourcing strategies and partner with senior leadership to address complex staffing needs.<br> Your role will be pivotal in aligning talent acquisition practices with Tarjama’s strategic goals and business objectives, ensuring that we build a high-caliber workforce that supports the company’s growth and success.<br> Duties &amp; Responsibilities Recruitment Process Management Conduct the full cycle of recruitment and selection for all Tarjama’s open vacancies (resume screening, screening calls, interviews, etc.<br>). Hands-on end-to-end recruitment, including direct sourcing and candidate management.<br> Manage and keep resumes and employment applications on the current HRMS in a way that facilitates easy reference and provides a comprehensive database of employment.<br> Create monthly reports on key talent acquisition metrics.<br> Interviewing Conduct different types of interviews (structured, competency-based interviews, phone interviews, etc.<br>). Workforce Planning Conduct the workforce planning exercise to determine the requirements of the right number of people with the right skills in coordination with hiring managers.<br> Job Advertising and Sourcing Advertise job vacancies through current HRMS internally and externally (for online platforms and recruitment agencies).<br> Enhance Tarjama’s recruitment strategies, reviewing attraction and sourcing practices, and job advertisements to promote Tarjama’s brand as an employer of choice.<br> Strategic Partnership and Candidate Experience Partner with hiring managers to identify needs and develop recruiting strategies.<br> Ensure an impressive candidate experience at every touch point.<br> Maintain strong relationships with academic and professional institutions, and employment agencies to facilitate the supply of human resources and close open vacancies.<br> Branding and Representation Act as brand ambassador at various events representing Tarjama, such as job fairs or on-campus recruiting events.<br> Compliance Follow Tarjama’s Talent Acquisition policies and procedures to ensure all recruitment activities are conducted in accordance with established guidelines and standards.<br> Education, Experience &amp; Qualifications Bachelor’s degree in human resources, Business Administration, or a related field.<br> 3-5 years of experience in recruiting full cycle preferably within the technology industry.<br> Solid ability to conduct different types of interviews (structured, competency-based, etc).<br> Proven Talent Acquisition working experience in a fast-paced work environment preferably in the technology industry.<br> Knowledge in using ATS platforms such as (Caval, and ZenHR).<br> Ability to create interview forms/templates.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent written and verbal communication skills.<br> Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.<br> Superb teamwork and interpersonal abilities.<br> Ability to work under pressure and meet tight deadlines.<br> Solid organizational skills including attention to detail and multi-tasking skills.<br> Excellent command of both spoken and written English.<br> Arabic Language is required Behavioral Competencies Initiative Problem Solving Team Oriented Adaptability Ability to Work Under Pressure Technical Competencies Recruitment &amp; Selection Job Posting &amp; Advertising Applicant Tracking System (ATS) Interviewing Techniques.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a Backend Software Engineer to join our innovative team at Maqsam.<br> This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment.<br> You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.<br> In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.<br> Your Top Responsibilities: Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.<br> Debug and troubleshoot complex software issues in a high-availability environment.<br> Optimize system performance through rigorous testing and code refinement.<br> Collaborate with cross-functional teams to integrate new technologies and frameworks.<br> Conduct code reviews to ensure code quality and implementation of best practices.<br> Document development processes, code changes, and other critical information accurately.<br> Participate in the design and architecture decisions of our internal systems and databases.<br> Support junior software engineers and participate in ramping up new joiners.<br> What We Expect from You Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.<br> Proven ability in writing high-quality, readable, and scalable code.<br> Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.<br> Experience with relational databases and their integration into systems.<br> Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.<br> Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.<br> Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.<br> Additional Information: 3-5 years of experience in backend or full-stack web development.<br> Excellent problem-solving and analytical skills.<br> Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.<br> A commitment to continuous professional development and eagerness to learn new technologies.<br> A degree in Computer Science, Engineering, or a related field is preferred.<br> Experience in mobile development is a plus.<br> Experience working on VoIP-related projects is a plus.<br> Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.<br>js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A Collaborative and Friendly Environment.<br> Personal and Professional Growth: Opportunities to learn and become a world-class professional.<br> Fair Compensation: We value your contribution.<br> Transparency: A culture that thrives on open communication.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>