office manager Jobs
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<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p>
<p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates</p><p></p>
<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p>
<p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates</p><p></p>
<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct & Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>Reporting to the People & Culture Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Assisting Human Resources Department with the daily administration tasks.</li><li>Maintain confidential filling system for colleague’s files, records and documents, and ensure its adherence with the hotel’s standards.</li><li>Maintain confidential filling system for all correspondence, policies, standards, regulations and various matters related to the HR division.</li><li>Follow up with the HR team on the HR audit administration process to ensure that the department policies and procedures are in line with Movenpick/ People & Culture audit standards.</li><li>Ticket bookings for colleague’s annual vacations.</li><li>Maintain and update HRMS/Bayan System.</li><li>Execute and follow up on the purchase requests of the HR Division.</li><li>Delivery the necessary documents to be signed by the concerned departments.</li><li>Handle all HR office supplies, maintain an up to date, accurate inventory of the HR storage room.</li><li>Compose correspondence for the HRD, such as letters, contracts, etc.</li><li>Handle lockers requests, name tags, ID’s, colleague’s letters, purchase requisitions, expense reports as necessary when required.</li><li>Assist and support in the employee’s relations matters.</li><li>Work with the HR team in the logistics of a variety of colleague’s events and activities (i.e. departmental outings, fun days, national day celebrations, fund raising events, sustainability/green team activities….etc.).</li><li>Responsible for the HR communication boards and back area updates screen on a daily basis to ensure it’s complying with Accor/ Movenpick standards.</li><li>Consistently offer professional, friendly and engaging service to the colleague’s and leaders.</li><li>Assist with other Human Resources functions and tasks as required.</li><li>Follow departmental policies and procedures.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>University/College education in Human Resources, Hotel or related field is preferred.</li><li>Minimum of 2 years work experience in a busy multi-faceted environment.</li><li>Computer literate in Microsoft Window applications required.</li><li>Mature, enthusiastic and energetic with proven abilities to creatively resolve issues.</li><li>Organized, energetic, creative and professional with strong leadership skills.</li><li>Able to multi-task and communicate effectively.</li><li>Able to work in a fast paced environment, inviting and championing change.</li><li>Able to effectively and positively manage challenging situations.</li><li>Must be detail oriented, highly organized and self-directed.</li><li>Able to build effective relationships with peers, Colleagues and suppliers.</li><li>Team player with strong initiative and self-direction.</li><li>Senior High School, Hotel School or Tourism Academy.</li></ul> </div>
<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls & young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Title: Health & Nutrition Coordinator</strong></p><br><p>TEAM/PROGRAMME: Health & Nutrition <br> LOCATION: Damascus/Aleppo.<br> GRADE: 3<br> Contract Length: 12 months renewable</p><br><p>CHILD SAFEGUARDING: <br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p>ROLE PURPOSE: <br> The Health and Nutrition Coordinator will work to contribute and improve the overall Health & Nutrition of the targeted Beneficiaries in Syria, through provision of quality Comprehensive primary health care including RH, child health and nutrition services (MIYCN, IYCF-E, CMAM, MAMI). The Health & Nutrition Coordinator will work collaboratively with partners to meet the needs of patients, promote healthy behaviours, strengthen health systems and improve access to basic health and nutrition services. She/ He will work under the direct line management of Head of Office and is also expected to work closely/coordinate with Health & nutrition Technical Advisors (Backstop) in the Country office on technical matters/inputs.</p><br><p>SCOPE OF ROLE: <br> Reporting: Head of Office.</p><br><p><br> KEY AREAS OF ACCOUNTABILITY:<br> • Manage and Provide Technical support to the Health and Nutrition emergency programme by leading the establishment and setting up of an integrated nutrition component in the current service delivery point.<br> • Manage, develop and review detailed implementation plans for health and nutrition projects and ensure quality standards in compliance with Save the Children strategies, donor guidelines and priorities.<br> • Review the partners’ narrative and financial report and prepare for the monthly BvA and Award Review Meetings.<br> • To lead in the coordination and preparation of quality and timely donor reports thus ensuring that these are of high quality (Reporting clearly on progress towards the outputs of the project as stated in the project proposal).<br> • Manage and oversee the implementation of the agreed plan for health & Nutrition projects with the partners, from a quality perspective and meeting project targets and deadlines. (for example, monitoring against log frames, monitor detail implementation plan and individual performance management work plans). <br> • Work closely with the Emergency programme teams to ensure an integrated programme approach, identify ways of maximising links, sharing of experiences and lessons learnt as well as leverage of SCI projects in the area. <br> • As budget holder for health & nutrition grants, be fully aware of the grant compliance regulations of the donors relevant to projects. The post holder will work with the Head of Office in Damascus and Aleppo to review and revise budgets, authorizing and monitoring expenditure in line with the budget and donor guidelines, SCI grant management and financial guidelines. <br> • Provides supervision, guidance and direction to all Health and Nutrition staff in partner organizations.<br> • Provide training, capacity building and technical support to Health & Nutrition staff and relevant ministry/partners <br> • Ensure Save the Children Child’s Protection and Safeguarding Children policies are understood, implemented and monitored and that it is integrated into all aspects of the team’s work and program implementation.<br> • Management control and usage of Save the Children assets and funds and ensure the programme provides value for money. <br> • Representation and coordination within the organization and other stakeholders:<br> • Engage with key Government Agencies Health ministry, and other stakeholders and duty-bearers at area and governorate levels, in particular to support the implementation of the health & Nutrition programmes.<br> • Ensure an integrated and joined up approach to advocacy and programme work.<br> • Represent Save the Children in various health & nutrition related fora, meetings and workshops including relevant clusters/strengthen & maintain links with relevant co-ordination mechanisms.<br> • Ensure that regular and effective communications are maintained with Health Technical Advisors and other sectors within the organization for smooth program operations, implementation and integration. <br> • As a key member of program Team, actively participate in program and other team Meetings held at the field office level.<br> • Lead on multi-sectoral / health and nutrition technical assessments in coordination with other SCI thematic areas and/or other external sector agencies, ensuring assessment findings are documented and that all assessments include a specific analysis of children’s needs. <br> • Working with the Health and Nutrition advisors and Head of Offices, develop Health/Nutrition sector response plans and master budgets and contribute to Save the Children’s overall response strategy. <br> • Prepare and oversee Health/Nutrition programme implementation to ensure timely delivery of programme activities Prepare timely programme and donor reports on project activities in compliance with internal SCI requirements and any relevant external donor requirements. <br> • Working closely with the HR team, identify Health/Nutrition staffing needs for emergency programmes, and ensure rapid recruitment, induction and training of new staff. <br> • Identify Health/Nutrition programme supplies needs and coordinate with the logistics team to put in place a sensible phased procurement plan. <br> • Working closely with the MEAL team to put in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in programme design. <br> • To ensure that the minimum standards of humanitarian relief assistance are maintained in accordance with the Sphere Charter, Red Cross Code of Conduct and CHS.<br> • Identify learning and training opportunities for Save the Children staff and partners and work as a mentor and role model for less experienced staff.<br> • In additional to the above listed responsibilities the Health & Nutrition Program Coordinator will also be responsible for any other duty deemed necessary by the Line Manager.</p><br><p>CORE BEHAVIOURS</p><br><p>Understanding humanitarian contexts and application of humanitarian principles:<br> • Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> • Actively engages in disaster coordination mechanisms and interagency cooperation<br> • Leads on the development of a Field office response based on an understanding of the contexts.<br> SKILLS AND BEHAVIOURS (our Values in Practice)<br> Accountability:<br> • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values<br> • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved<br> Ambition:<br> • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same<br> • Future orientated, thinks strategically and on a global scale</p><br><p>Collaboration:<br> • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters<br> • Values diversity and different people’s perspectives, able to work cross-culturally.<br> Creativity:<br> • Develops and encourages new and innovative solutions<br> • Integrity: honest, encourages openness and transparency, builds trust and confidence<br> • displays consistent excellent judgement<br> QUALIFICATIONS AND EXPERIENCE:<br> • Qualified Health professional MD, (MPH preference) with medical background) medicine, pharmacy, public health, or other relevant health discipline with at least five years of relevant experience preferably in primary health care, preventive and curative service delivery in the context of emergencies.<br> • Strong analytical and conceptual skills and the ability to think and plan strategically.<br> • Strong skills and experience in all aspects of programme development, including programme/project monitoring, review & evaluation.<br> • Substantial experience of developing working relations with government, UN agencies INGO partner’s community stakeholders and beneficiaries.<br> • Fluency in written and spoken English and substantial experience in preparing projects proposals and reports to donors. <br> • Excellent interpersonal, communication and presentation skills and commitment to capacity building of staff with proven skills as a trainer/facilitator and mentor.<br> • Demonstrate skills in resource and staff management/development and the implementation of appropriate policies, procedures, and systems. <br> • Commitment to and understanding of Save the Children’s aims, values and principles.<br> • Ability to be self-sufficient and resourceful.<br> • Ability and willingness to travel to projects and stay in basic conditions.<br> • Computer skills e.g. Word, Power Point and Excel.<br> • Language skills: Excellent Arabic and English – writing and speaking</p><br><p>Desirable</p><br><p>• An area of particular expertise within humanitarian health & Nutrition. <br> • Experience of working on Health/nutrition programmes in emergencies and epidemic outbreaks.</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u><span>Job Purpose</span></u></strong></p><br><br><p><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><br><br><br><span></span><p><u><span><strong>PrincipalAccountabilities</strong></span></u></p><br><br><br><p><span><span>a)</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span></p><br><br><br><p><span><span>b)</span></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><br><br><br><p><span><span>c)</span></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span></p><br><br><br><p><span><span>d)</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span></p><br><br><br><p><span><span>e)</span></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span></p><br><br><br><p><span><span>f)</span></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span></p><br><br><br><p><span><span>g)</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span></p><br><br><br><p><span><span>h)</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><br><br><br><p><strong><u><span>Nature and Scope</span></u></strong></p><br><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><p><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><p><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><p><strong><span>Internal</span></strong></p><br><br><p><span>Sales team</span></p><br><br><p><span>Customer Service</span></p><br><br><p><span>Customer Accounting</span></p><br><br><p><span>Operations</span></p><br><br><p><span>Sales Management team</span></p><br><br><p><span>Air Operations</span></p><br><br><br><p><strong><span>External</span></strong></p><br><br><p><span>DHL existing customers</span></p><br><br><p><span>DHL network</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><p><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><br><br><br><p>The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><p><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><br><br><br><p>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organization</span></strong></p><br><br><p><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><br><br><br><p><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><p><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<em>customer</em>recognize these and be prepared to pay for the service difference.</span></p><br><br><br><p><strong><u><span>Knowledge, Skills and Experience</span></u></strong></p><br><br><br><br><p><strong><span>Education</span></strong></p><br><br><p><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><br><br><br><p><strong><span>Experience</span></strong></p><br><br><p><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><br><br><p><span>Driving license an advantage</span></p><br><br><p><span>1 to 2 years of DHL experience (if transferred within)</span></p><br><br><br><p><strong><span>Technical Knowledge/Skills</span></strong></p><br><br><p><span>Great English communication skills – written and oral</span></p><br><br><p><span>Excellent PC skills (MS Word & Excel)</span></p><br><br><p><span>Numerically literate</span></p><br><br><p><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><br><br><br><p><strong><span>Personal Attributes</span></strong></p><br><br><p><span>Well-developed communication & selling skills</span></p><br><br><p><span>Professional Telephone Behavior</span></p><br><br><p><span>Customer Services attitude (controlled temperament)</span></p><br><br><p><span>Dedicated, Hardworking and Enthusiastic</span></p><br><br><p><span>Flexible and prepared to work long hours</span></p><br><br><p><span>Reliable</span></p><br><br><p><span>Ability to work under pressure</span></p><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Analyst is based in the EBRD s resident office in Amman, Jordan and is dedicated to working in the sustainable infrastructure sector in the EBRD s (SI MEA) team, which delivers the Bank s mandate in the energy and infrastructure sectors in Jordan, as well as other countries in the region. This position is focused on infrastructure whereby the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. In addition, tasks may be assigned by the Director, Regional Head Eastern Mediterranean related to sectoral needs. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers. The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks: </p><p>• Supporting the implementation and monitoring of existing projects in Jordan including the infrastructure public sector portfolio; </p><p>• Maintain the relationship with clients and key stakeholders in the sector in Jordan, including the authorities, private operators, and other international organisations; </p><p>• Coordinate technical cooperation assignments with the authorities; and Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects. </p><p>Accountabilities & Responsiblities </p><p>Under the guidance of the operation leader or a more senior banker: </p><p>Structuring and Execution </p><p>• Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections; </p><p>• Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative; </p><p>• As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails; </p><p>• Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank. </p><p>Portfolio Monitoring, Value Creation and Reporting </p><p>• As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance; </p><p>• As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members; </p><p>• As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives. </p><p>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise.</li><li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li><li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models.</li><li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li><li>Good understanding of relevant systems and processes.</li><li>Ability to work effectively as a team member and to deadlines and under time pressure.</li><li>Good written and oral communication skills in English and Arabic.</li><li>Experience working in Jordan preferred.</li><li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards.</li><li>Good understanding of infrastructure and the energy sectors in the region.</li><li>Experience in project finance and / or climate finance is an advantage.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</li>
<li>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</li>
<li>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</li>
<li>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</li>
<li>Motivate, guide, and provide continuous support, coaching, and development for all team members.</li>
<li>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</li>
<li>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</li>
<li>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</li>
<li>Provide exceptional and personalized information regarding local attractions and points of interest.</li>
<li>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</li>
<li>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</li>
<li>Participate in the Manager on Duty program for hotel restaurants as required.</li>
<li>Maintain a strong focus on health & safety and actively contribute to a safe working environment.</li>
<li>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</li>
<li>Adhere to all hotel policies, procedures, and the established code of ethics.</li>
<li>Work assigned shifts in other Food & Beverage outlets as directed by management.</li>
<li>Perform additional duties and responsibilities as assigned by management.</li>
<li>Uphold the highest standards of internal and external guest service at all times.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li>
<li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li>
<li>Must have thorough working knowledge of hotel food & beverage operations.</li>
<li>Good English communication skills.</li>
<li>Proven leadership, motivational, decision-making, and problem-solving skills.</li>
<li>Strong business acumen with an understanding of hotel financial reporting structures.</li>
<li>Excellent, proven food & beverage product knowledge is required.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Fluency in English; additional languages are a plus.</li>
</ul></p><p></p>
<p><strong>Organisation Background</strong></p>
<p>Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of <a href="http://www.ngosafety.org/services">free services</a>, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training. </p>
<p>INSO provides daily support to more than 1200 NGOs operating in 16 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands - the international city of peace and justice.</p>
<p><strong>INSO Palestine</strong></p>
<p>INSO Palestine launched in 2024 in response to the ongoing crisis in the Occupied Palestinian Territories (oPT). Based in Amman, Jordan with staff present in the West Bank and Gaza, this new programme will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team harnesses data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO Palestine team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need. </p>
<p><strong>Overall Purpose of Role:</strong></p>
<p>Acting as the primary assistant to the Country Administration Manager (CAM), the Operations Officer will support in carrying out INSO operations including (but not limited to) HR, logistics, procurement, admin tasks, and functions. The position will as part of the Operations team.</p>
<p><strong>Main Duties and Responsibilities:</strong></p>
<p><strong>Logistics & </strong><strong>Procurement:</strong></p>
<ul>
<li>Assist supervisor in procurement activities, in collaboration with Operations and Program teams</li>
<li>Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases</li>
<li>Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files</li>
<li>Responsible for circulating RFQs, preparing bid analysis, and issuing purchase orders</li>
<li>Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities</li>
<li>Responsible for managing & preparing service level agreements for the smooth running of project activities</li>
<li>Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.</li>
<li>Maintain and update CO inventory list as per INSO requirements and submit quarterly reports.</li>
<li>Ensure all assets are tagged and keep record of movement of assets.</li>
<li>Ensure physical verification is done on a bi-annual basis.</li>
<li>Monitoring of vehicle movement through vehicle log sheet</li>
</ul>
<p><strong>Administration:</strong></p>
<ul>
<li>Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes</li>
<li>Support the organization of team events (meetings, workshops, etc.).</li>
<li>Maintains a central filing system for required documents and forms.</li>
<li>Support the development and systematic management of internal policies and their implementation across INSO operations</li>
<li>Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.</li>
<li>Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.</li>
<li>Fulfill other administrative functions as required</li>
</ul>
<ul>
<li>Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before travelling</li>
<li>Have good working relationship with flight partners such as UNHAS and local travel agents for Commercial Flights</li>
<li>Ensure all invoices are sent on time for payment from our flight partners.</li>
</ul>
<p><strong>Human Resource:</strong></p>
<ul>
<li>Assist with long-term and short-term recruitment needs for INSO</li>
<li>Ensure all staff files are maintained</li>
<li>Ensure all trackers and databases are up-to-date and readily available for management information.</li>
<li>Assist with the identification, selection, recruitment, training, and orientation of new staff members</li>
<li>Support with Cezanne where needed</li>
<li>Ensure timesheets are up to date</li>
<li>Follow up with work and residency permits for international staff</li>
<li>Handle social security procedures and follow up</li>
<li>Be the focal point for the health insurance provider</li>
</ul>
<p><strong><u>PERSON SPECIFICATION</u></strong></p>
<p><strong>Knowledge, Skills and Experience</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.</li>
<li>Excellent English and local language skills, both written and verbal.</li>
<li>Minimum 3 years of relevant work experience, preferably with NGOs.</li>
<li>Proficient in Microsoft Office tools.</li>
<li>Attention to detail and ability to multitask</li>
<li>Knowledge of PA (Palestinian Authority) regulations, especially labour law and NGO registration procedures</li>
</ul>
<p><em>Nice to Have:</em></p>
<ul>
<li>Other language skills.</li>
<li>Open-mindedness and self-confidence.</li>
<li>Acceptance and understanding of humanitarian principles.</li>
<li>Strong ethics, with ability to manage confidential data.</li>
<li>High degree of autonomy.</li>
</ul>
<p><strong>Personal Attributes</strong></p>
<ul>
<li>Confidentiality, integrity, and a sense of conflict-of-interest prevention.</li>
<li>Self-motivation, courtesy, and humility.</li>
<li>Team spirit and good management of interpersonal relationships.</li>
<li>Know how to plan and organize your work.</li>
<li>Be flexible, dynamic, know how to propose initiatives.</li>
<li>Be able to work under pressure.</li>
<li>Effective communicator.</li>
<li>Capacity to work in multicultural environments.</li>
</ul>
<p><strong>How to apply </strong></p>
<p>Please submit the following documents in English to <strong><a href="mailto:jobs@pal.ngosafety.org">jobs@pal.ngosafety.org</a> </strong>and reference “<strong>Operations Officer</strong>” in the subject line. </p>
<ul>
<li>Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO</li>
<li>Updated CV. </li>
</ul>
<p>Please note that the application closing date is 12/10/2026 Do not send any additional information. Only short-listed candidates will be contacted.<strong> </strong></p>
<p><strong>Applications will be reviewed on a rolling basis. </strong></p>
<div ><strong>Please note that applications will be considered only if submitted via email. Applications submitted through Akhtaboot will not be reviewed.</strong>
<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct & Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><u>JOB PURPOSE</u></strong><br>The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. <br><br><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong><br><ul><li>Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</li><li>Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li><li>Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</li><li>Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li><li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul><br><strong><u>NATURE AND SCOPE</u></strong><br><strong>Context</strong><br>The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. <br>The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. <br><strong>Reporting Relationships</strong><br>Reports directly to the Gateway supervisor.<br><strong>Contact</strong><br>External<br><ul><li>Customers</li><li>DHL Network</li></ul><br>Internal <br><ul><li>Ground Operation</li><li>Customer Care </li><li>CS Manager & Supervisors</li><li>Air operations </li><li>Sales</li><li>Accounts</li><li>Customer Accounting</li><li>Service center T/L</li></ul><br><strong>Problem Solving</strong><br>The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.<br><strong>Decision Making</strong><br>The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.<br><strong>Planning and Organization</strong><br><br>The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.<br><br><strong>Job Challenge</strong><br><br>The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.<br>The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.<br><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong><br><ul><li>Sound educational back ground with knowledge of the Service Industry, an added advantage.</li><li>Sound knowledge of custom clearance procedures. </li><li>Working knowledge of Microsoft Word, Excel and Power Point.</li><li>Good oral and written communication skills – English & Arabic. </li><li>Self motivated individual capable of taking ownership and working independently.</li><li>Tolerance for stress in a fast paced working environment.</li><li>Excellent planning and organising skills.</li><li>Passion for delighting customers.</li><li>Good team player.</li><li>Adheres to policies and procedures.</li><li>Possesses good relationship building and interpersonal skills.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><strong>Water and Wastewater Specialist</strong></p>
<p>ARD INC, a Tetra Tech Company, implementing the Water Efficiency and Conservation Activity (WEC), administered by the U.S. Department of State through the Regional Foreign Assistance Office (RFA) at the U.S. Embassy in Amman, Jordan is currently accepting expressions of interest for a <strong>Water and Wastewater Specialist</strong>. This position is limited duration agreement, based in Amman.</p>
<p><strong>Position Description/Summary: </strong></p>
<p>Under the supervision of the Water and Treated Wastewater (TWW) Policy and Planning Manager, the Water and Wastewater Specialist will support or lead a range of technical assistance activities to support the National Conveyor Project Management Unit (NCPMU), associated readiness activities, and wider water sector institutions including the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), the Jordan Valley Authority (JVA), utilities, and other agencies. WEC currently supports the NCPMU to operationalize its Readiness Functions, which includes monitoring and delivery, donor and finance coordination, and strategic communications for NCP Readiness Interventions. WEC also supports the NCPMU with technical assessments, market research, and strategic planning related to the NCP and NCP Readiness. WEC also works with the JVA, WAJ, MWI, and utilities on strategic interventions, including national strategies, assessments, strategic plans, and master plans for water and wastewater systems. The goal of these interventions is to facilitate preparation and readiness for the Kingdom’s water sector to receive and efficiently and sustainably manage the additional supply of potable water and to sustainably manage and allocate the additional supply of TWW that will be generated by the NCP to the irrigated agriculture and industrial sectors</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Support WEC’s coordination and collaboration with the NCPMU including associated readiness activities and broader water sector agencies by developing and refining scopes of work; supporting and/or supervising the planning, delivery, and oversight of technical activities; activity-level budget and financial management and oversight; and providing quality assurance and control over technical deliverables. Scopes of work will cover various aspects related to NCP and NCP Readiness, including planning for water and wastewater infrastructure, water and wastewater allocation planning, wastewater reuse master planning, market assessments, and strategic planning, among other services.</li>
<li>Support proactive engagement with WEC leadership, USG, and NCPMU on developing potential technical assistance ideas that will advance planning, operationalization, sustainable management of the NCP, and sustainable management and reuse of anticipated additional supply of treated wastewater.</li>
<li>Provide technical leadership on all aspects of engineering-related tasks under NCP and NCP Readiness Interventions for water and wastewater, including supporting data collection and review for developing preliminary designs of water, wastewater, and reuse systems; validating data, planning assumptions and scenarios for strategic and detailed wastewater and reuse master plans; technical review of water, wastewater, and reuse models, hydraulic assessments , and other technical outputs generated under WEC’s technical activities; and providing other services as needed. </li>
<li>Support WEC’s leadership on advising the NCPMU Readiness Function team including the NCP Readiness Director, Monitoring and Delivery Team Lead and the Donor and Finance Coordination Team Lead on planning, coordination, and implementation of key tasks under the NCP Readiness Function Monitoring and Management Framework and in their work plan. </li>
<li>Support the design, management and implementation of grant activities with public and private sector stakeholders as they relate to the NCP and NCP Readiness in water and wastewater sectors.</li>
<li>Facilitate stakeholder consultations, working groups and technical advisory committees under NCP and NCP Readiness Activities. </li>
<li>Contribute to the preparation, review, revision, and finalization of project deliverables, communications and learning documents as required by project leadership.</li>
<li>Actively participate in coordination meetings within the component team, cross-component meetings and all-staff meetings and meetings with the NCPMU Readiness team when required, and contributing to a positive working environment across the team.</li>
</ul>
<p><strong>Qualifications: </strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or related engineering discipline and a minimum of 3 years of relevant experience in water and wastewater infrastructure and management</li>
<li>Strong understanding of and demonstrated experience with water and wastewater infrastructure, water supply allocation planning, wastewater management and treatment, wastewater reuse systems, etc.</li>
<li>Demonstrated experience working with the Ministry of Water and Irrigation, Water Authority of Jordan, Jordan Valley Authority, and other water sector agencies on strategic planning, technical assessments, water and wastewater system development, tendering, supervision, and other similar interventions.</li>
<li>Demonstrated experience in engineering design and/or supervision in the water and wastewater sectors. .</li>
<li>Demonstrated experience with Environmental Impact Assessment (EIA) requirements and mitigation measures, including the identification and implementation of mitigation actions and environmental interventions for large-scale water and wastewater infrastructure projects.</li>
<li>Strong understanding of water sector functions, institutions, water and wastewater infrastructure, engineering interfaces and management systems for bulk water supply and treated wastewater management and reuse.</li>
<li>Strong analytical and relationship building skills, including ability to work in partnership with consultants, subcontractors, donors, and senior-level Government of Jordan representatives.</li>
<li>Ability to communicate effectively with persons and organizations on all levels relevant to the water sector.</li>
<li>Proficiency in relevant engineering software, including CAD, SewerGEMS, WaterGEMS, and WaterCAD, with the ability to support hydraulic modeling, GIS-based analysis, and related water and wastewater engineering interventions.</li>
<li>Excellent team management, communication, and stakeholder coordination skills.</li>
<li>Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well-organized manner in both English and Arabic</li>
<li>Ability to travel within Jordan as needed</li>
</ul>
<p > </p>
<p>To apply through <a href="mailto:ARD.Project.JordanWEC.Recruitment@tetratech.com">ARD.Project.JordanWEC.Recruitment@tetratech.com</a> with a cover letter and current curriculum vitae (CV) in reverse chronological order format. Please list the title of the position in the email subject line</p>
<p>This is a repost of a previously advertised position; applicants who already applied need not reapply. Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted. Applicants are encouraged to apply <strong>within one week of this posting</strong>.</p>
<p>"<strong>Please note that this vacancy is for a limited duration contract, with an anticipated assignment length of up to 15 months or less”</strong></p>
<p><strong>Job Title:</strong> Project Assistant</p>
<p><strong>Department:</strong> Operations</p>
<p><strong>Working time:</strong> Full Time (100%)</p>
<p><strong>Contract Type and Duration:</strong> Fixed Term for 10 months</p>
<p><strong>Location:</strong> Amman and Zarqa, Jordan</p>
<p><strong>Job Purpose</strong></p>
<p>The Project Assistant will provide direct support to the implementation of MAG’s Weapons and Ammunition Management (WAM) project activities, including training project delivery. The role is task-oriented and will involve assisting senior staff in administrative, logistical, and field-related duties to ensure the smooth execution of training and operational activities.</p>
<p>The position requires a reliable and flexible individual capable of carrying out assigned tasks efficiently across different WAM functions.</p>
<p><strong>Principal Responsibilities</strong></p>
<p>Training Support</p>
<ul>
<li>Assist in preparing training venues by arranging materials, equipment, and other logistical requirements.</li>
<li>Receive training materials from the logistics team and ensure they are properly organised and available for training sessions.</li>
<li>Support trainers and Technical Field Managers during the delivery of training activities.</li>
<li>Assist with participant registration, maintain attendance records, and ensure proper documentation during training.</li>
<li>Provide general administrative and logistical support throughout training activities.</li>
<li>Support WAM staff during field activities, including site visits and technical tasks as required.</li>
<li>Assist in preparing, organising, and handling materials and equipment used in WAM activities.</li>
<li>Support the tracking, storage, and management of consumables and operational items, and report any shortages to the line manager.</li>
<li>Perform data entry and maintain basic records related to project activities.</li>
<li>Carry out administrative duties such as filing, document preparation, record maintenance, staff daily attendance tracking, and monthly timesheet support.</li>
<li>Maintain organised physical and electronic filing systems.</li>
<li>Provide Arabic–English translation support when required.</li>
<li>Assist with routine office tasks to ensure the smooth implementation of WAM activities.</li>
<li>Drive the project vehicle (van) when required and transport trainees to and from training venues.</li>
</ul>
<p>Requirements</p>
<ul>
<li>Must have a good understanding of filing systems and data entry.</li>
<li>Must have the ability to read and write in Arabic and in English language.</li>
<li>Must be computer literate with Excel, Word, and PowerPoint.</li>
<li>Preferably have a good understanding of relevant MAG operational reporting formats.</li>
<li>Driving License: Valid driving license to drive a van</li>
<li>Experience: At least 1 year of relevant experience in administrative support, training logistics, field activities, or similar roles.</li>
<li>Education: Bachelor’s degree in business administration, public Administration, international relations, political science, management, or communications is required or equivalent study and experience.</li>
</ul>
<p><strong>GENERAL</strong></p>
<p>All MAG staff are expected to undertake the following general duties:</p>
<ul>
<li>Work towards achieving departmental business plan objectives.</li>
<li>Work within the framework of MAG’s core values, promoting its ethos and mission statement.</li>
<li>Work as part of a team and liaise with other departments to ensure effective communication across the organisation.</li>
<li>Ensure familiarity with and adherence to all MAG policies and procedures and the Safeguarding framework.</li>
<li>Ensure confidentiality of information as required by MAG policies and procedures.</li>
<li>Undertake any other duties appropriate to the post as may be required.</li>
<li>Aware of gender mainstreaming and ready to participate in gender awareness courses/training</li>
<li>Able to work in a mixed team</li>
<li>Undertake and apply learning from appropriate training and development programmes.</li>
<li>Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.</li>
</ul>
<p><h4>Company description</h4>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Life guard - Mövenpick Resort & Residences Aqaba</strong></p>
<p>To effectively and efficiently supervise the swimming pools, summer pool, children’s pool, winter pool, spa infinity pool, beach lounge infinity pool, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Performs as per OSM standards and in line with the 7 hospitality keys and 4 cornerstones.</li>
<li>Attend training classes as per schedule.</li>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Ensure safe daily operations within the recreation areas by ensuring compliance with all health, safety and fire prevention policies and procedures.</li>
<li>Maintain a friendly, neat and pleasant image to the hotel and day use guests. Must always be in correct clean uniform with a name badge.</li>
<li>Actively supervise the pools, beach and related facilities, ensuring all safety rules and regulations of the recreation area are strictly followed. Constantly monitor swimming pools and beach activities, assisting all users who may experience difficulty in the water, especially when entering.</li>
<li>Inform supervisor or line manager as well as security and main gate on changing weather conditions and related partial or full closing.</li>
<li>Be able to learn local roads, network and conditions as well as the fastest and safest routes.</li>
<li>Be responsible for maintaining a high level of cleanliness throughout the working area at all times.</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Sound knowledge of local streets, tourist attractions, local culture, events etc.</li>
<li>Sound knowledge of local customs and traditions.</li>
<li>Ensure very good cleanliness and regular maintenance of the hotel shuttle buses.</li>
<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li>
</ul>
<h4>Your team and working environment:</h4>
<p>Works in harmony with all hotel employees, applies OSM rules and provides personalized service within the limit of the established job specification.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<p>Life guard license</p>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p ><strong>ORGANIZATION </strong><span ><strong>DESCRIPTION:</strong><br>
An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org. <br>
<br>
<strong>POSITION DESCRIPTION:</strong><br>
The Cybersecurity and Data Protection Officer is responsible for protecting the organization’s information systems, networks, data, and digital assets from cyber threats, unauthorized access, and security breaches. This role involves developing and implementing security policies, monitoring systems for vulnerabilities and suspicious activities, conducting security gap analysis, risk assessments, and ensuring compliance with regulatory and industry security standards.<br>
<br>
In addition, the role is responsible for ensuring compliance with applicable laws, regulations, and industry standards related to cybersecurity and data privacy through advising on emerging risks, supporting audits and regulatory reviews, managing third-party security and privacy risks, and promoting a culture of security awareness and responsible data handling throughout the organization.<br>
<br>
<strong>RESPONSIBILITIES:</strong><br>
•<span > </span>Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for system security administration and user system access based on industry-standard best practices<br>
•<span > </span>Implement, maintain, and monitor security compliance such as ISO (International Organization for Standardization), NIST (National Institute of Standards and Technology), and SOC (System and Organization Controls) standards<br>
•<span > </span>Design and advise on the implementation of disaster recovery plan for operating systems, databases, networks, servers, and software applications<br>
•<span > </span>Design and implement incident response plans based on filed office laws and regulations<br>
•<span > </span>Design, implement, and monitor data protection policies and procedures<br>
•<span > </span>Assess need for any security reconfigurations and execute them if required<br>
•<span > </span>Conduct email phish-hunting and submit malicious senders for blocking through anti-phishing policy<br>
•<span > </span>Execute Amideast’s security awareness program and report on user compliance<br>
•<span > </span>Keep current with emerging security alerts and issues<br>
•<span > </span>Conduct research on emerging products, services, protocols, and standards in support of security enhancement and development efforts<br>
•<span > </span>Recommend, schedule, and perform security improvements, upgrades, and/or purchases<br>
•<span > </span>Participate in deploying, managing, and maintaining all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software<br>
•<span > </span>Ensure databases are securely configured, monitored, and maintained through access controls, encryption, vulnerability management, and regular security assessments to safeguard the confidentiality, integrity, and availability of information<br>
•<span > </span>Design, perform, and/or oversee penetration testing of all systems to identify system vulnerabilities<br>
•<span > </span>Design, implement, and report on security systems and end user activity audits<br>
•<span > </span>Monitor server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interpret activity and make recommendations for resolution<br>
•<span > </span>Recommend, schedule (where appropriate), and guide fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach<br>
•<span > </span>Evaluate new security software and/or technologies<br>
•<span > </span>Develop, implement, and oversee data protection policies, standards, and controls to ensure the secure collection, processing, storage, sharing, and disposal of sensitive and personal information, while maintaining compliance with applicable privacy regulations and organizational governance requirements. <br>
•<span > </span>Provide on-call security support to end-users when needed<br>
<br>
<strong>QUALIFICATIONS AND SKILLS:</strong><br>
Required<br>
•<span > </span>College diploma or university degree in the field of computer science, preferably with a focus on Cybersecurity<br>
•<span > </span>Minimum 5 years’ relevant work experience in the field of cybersecurity<br>
•<span > </span>One or more of the following certifications:<br>
o<span > </span>Certified Ethical Hacker (CEH)<br>
o<span > </span>GIAC Security Essentials Certification<br>
o<span > </span>GIAC Certified Enterprise Defender<br>
o<span > </span>ISACA Certified Information Security Manager<br>
o<span > </span>Microsoft Certified Systems Engineer: Security<br>
o<span > </span>(ISC)2 SCCP<br>
o<span > </span>(ISC)2 CISSP<br>
o<span > </span>(ISC)2 ISSAP<br>
•<span > </span>Knowledge of regulatory requirements and industry standards, such as GDPR, HIPAA, NIST, and ISO 27001<br>
•<span > </span>Hands-on experience implementing at least one security standard compliance for an organization and leading the certification process<br>
•<span > </span>Knowledge of applicable practices and laws relating to data privacy and protection and working experience implementing at least one privacy standard<br>
•<span > </span>Knowledge of law enforcement practices and procedures in the US and the MENA region<br>
•<span > </span>Intuition and keen instincts to preempt attacks<br>
•<span > </span>Strong practical experience conducting penetration testing and vulnerability assessments<br>
•<span > </span>High level of analytical and problem-solving abilities<br>
•<span > </span>Ability to conduct research into security issues and products as required<br>
•<span > </span>Broad hands-on knowledge of firewalls, intrusion detection systems, endpoint protection, data encryption, and other industry-standard techniques and practices<br>
•<span > </span>Working technical knowledge of network, PC, and Microsoft and Linux operating systems<br>
•<span > </span>Working technical knowledge Microsoft Cloud Security Portal for Office365<br>
•<span > </span>Working technical knowledge of current systems software, protocols, and standards<br>
•<span > </span>Strong interpersonal and oral communication skills<br>
•<span > </span>Advanced written and verbal proficiency in English and Arabic<br>
•<span > </span>Highly self-motivated and directed<br>
•<span > </span>Strong organizational skills<br>
•<span > </span>Excellent attention to detail<br>
•<span > </span>Ability to effectively prioritize and execute tasks in a high-pressure environment<br>
•<span > </span>Able to work in a team-oriented, collaborative environment<br>
<br>
Preferred<br>
•<span > </span>Advanced written and verbal proficiency in French</span></p>
<p ><span ><strong>WORK ENVIRONMENT:</strong><br>
If the successful candidate is hired in Morocco (Casablanca or Rabat), Tunisia (Tunis), Jordan (Amman), or West Bank (Ramallah), the position will operate under a hybrid work arrangement working 4 days per week remotely and 1 day per week from an Amideast office. If the successful candidate is hired in Egypt (Cairo or Alexandria), the position will operate full time (5 days per week) from the local Amideast office. <br>
The final schedule will be determined based on operational needs, collaboration requirements, and organizational guidelines. The incumbent will utilize the following equipment: <br>
•<span > </span>Computer (laptop or desktop)<br>
•<span > </span>Printer/Photocopier/Scanner/Fax<br>
•<span > </span>Telephone</span><br>
<br>
<span >This position requires a non-standard work schedule to overlap with U.S. Eastern Time. Typical hours involve a later start and extended evening availability to meet business needs. </span><span >Up to 5% business travel may be needed to support business initiatives as needed.</span></p>
<p ><span >The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s supervisor may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. </span></p>
<p ><span >Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></p>
<p ><span >Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies.</span></p>
<p >We encourage applicants with disabilities to apply, provided they meet the essential qualifications and requirements for the position. We are committed to creating an inclusive and accessible work environment for all candidates.</p>
<p><strong><span >Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</span></strong></p>
<p ><strong><span >Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</span></strong></p>