office manager Jobs
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International Medical Corps (IMC), Jordan
Jordan - Amman
<h4 ><strong >Job Title: Referral Officer FSR #818</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Camps Roving</strong></p>
<p ><strong >JOB SUMMARY</strong></p>
<p >Seeking an individual with a minimal secondary school, diploma, college or bachelor’s degree and a strong foundation in medical terminology, ideally a skilled nurse, paramedic, or healthcare professional, to play a pivotal role in our project. You will be responsible for managing medical referrals from refugee<del datetime="2026-09-10T03:17">s’</del> camps, facilitating the processing of hospital admissions under referral and cash for health, establishing robust professional connections with different hospital<del datetime="2026-09-10T03:17">s</del> departments to facilitate the work, and provid<del datetime="2026-09-10T03:17">e</del>ing proper counseling for refugees in accessing the national health care system. This requires full awareness about the policy of refugees accessing the Ministry of Health facilities and the national health system structure.</p>
<p><strong>MAIN TASKS AND RESPONS<del datetime="2026-09-10T03:17">A</del><ins datetime="2026-09-10T03:17">I</ins>BILITIES</strong></p>
<ol>
<li><strong>Supporting Referrals:</strong></li>
</ol>
<ul>
<li>Ensure that hospitals and medical facilities receiving referred patients meet International Medical Corps' (IMC) minimum quality standards.</li>
<li>Monitor<del datetime="2026-09-10T03:17">s</del> referred patients closely, utilizing personal visits, phone calls or any other agreed on communication channel.</li>
<li>Conduct thorough follow-up for each referred patient and document outcomes in the designated records.</li>
<li>Maintain updated financial and medical records for patients in the electronic system.</li>
</ul>
<ol>
<li value="2"><strong>Primary Point of Contact:</strong></li>
</ol>
<ul>
<li>Act as the primary liaison for person of concern (POC), which involves receiving and inputting documents, biographical data, and medical information into the electronic system.</li>
<li>Provide comprehensive counseling to patients and circulate decisions related to their cases.</li>
</ul>
<ol>
<li value="3"><strong>Establishing Professional Relationships:</strong></li>
</ol>
<ul>
<li>Develop and maintain professional relationships with medical providers and facilities within the designated area.</li>
<li>Keep an up-to-date portfolio of available services and potential costs.</li>
<li>Maintain ongoing communication with healthcare providers to ensure quality patient care, patient acceptance, and smooth referrals.</li>
<li>Regularly visit and update information on new medical facilities that could be beneficial for our operations.</li>
</ul>
<ol>
<li value="4"><strong>Patient Confidentiality:</strong></li>
</ol>
<ul>
<li>Uphold the utmost patient confidentiality, ensuring the privacy and security of all referred patients' information.</li>
</ul>
<ol>
<li value="5"><strong>Coordination and Documentation:</strong></li>
</ol>
<p><strong></strong></p>
<ul>
<li>Collaborate with referral staff to fulfill new referral requests, including providing essential medical reports and other necessary documentation.</li>
<li>Supply referral staff with required medical reports, investigation results, and progress notes.</li>
<li>Conduct daily follow-up on admitted cases and communicate updates to referral doctors.</li>
</ul>
<ol>
<li><strong>Admission Support:</strong></li>
</ol>
<ul>
<li>Coordinate and assist referred patients in the admission process and facilitate access to the necessary medical services.</li>
<li>Address any issues that may arise during the care of admitted patients.</li>
</ul>
<ol>
<li value="2"><strong>Appointment Reservation:</strong></li>
</ol>
<ul>
<li>Manage the reservation of medical appointments for referred patients with healthcare providers, ensuring timely scheduling and coordination to meet patient needs and availability.</li>
</ul>
<ol>
<li value="3"><strong>Financial Role:</strong></li>
</ol>
<ul>
<li>Under the supervision of the Senior Referral Officer, the Roving Referral Officer will be responsible for managing the settlement of all outpatient referral cases, including making payments at the hospital level. This role may expand to include inpatient admissions in later stages.</li>
<li>Ensure timely and accurate entry of financial data into the electronic referral system and the related financial tracker, covering both outpatient and inpatient cases.</li>
<li>Prepare and maintain both physical and electronic financial files for each case. This includes collecting and organizing all required documentation such as proof of registration, discharge reports, referral forms, invoices, receipts, and their translations.</li>
<li>Act as a support and backup for coverage for any gaps within other hospitals.</li>
</ul>
<ol>
<li value="4"><strong>Uploading Financial Receipts for Admission Cases:</strong></li>
</ol>
<ul>
<li>Ensure the systematic uploading of financial receipts into the electronic system for all admitted cases, providing a clear and organized record of financial transactions related to patient admissions.</li>
</ul>
<ol>
<li value="5"><strong>Follow-Up and Tracking of Suspected Judicial Cases:</strong></li>
</ol>
<ul>
<li>Continuously monitor and track suspected judicial cases among referred patients, maintaining accurate records and collaborating with legal entities or authorities as required.</li>
</ul>
<ol>
<li value="6"><strong>Counseling support</strong>
<ul>
<li>Conduct counseling for refugees at points of contact in the hospitals on their medical needs including securing medications, coverage for hospital admissions (including emergency and elective procedures), accessing lab and imaging procedures, and accessing Ministry of Health primary health care centers.</li>
<li>On an exceptional basis the Roving Referral Officer will be required to support in town hall meetings, help desks and engage with community support committees to provide counseling for refugees and asylum seekers.</li>
</ul>
</li>
<li value="7"><strong>Referral Support Duties</strong>
<ul>
<li>Coordinate the daily tasks for Paramedic and ambulance drivers in Zaatari and Azraq camp.</li>
<li>Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and Roving Referral Officers in the hospitals.</li>
<li>Provide the finance department with documentation relevant to transportation.</li>
<li>Maintain an adequate tracking system for vehicles and drivers' movements that includes destinations, login/out and passengers daily.</li>
<li>Arrange the availability of beds with hospital Roving Referral Officers.</li>
<li>Follow all emergency and elective medical cases transferred from the camp to hospitals with Roving Referral Officers.</li>
<li>Create systematic process for ambulance supplies, equipment and medications check.</li>
<li>Receive calls from clinics and registration offices regarding cases that need transfer to hospitals.</li>
<li>Coordinate referral cases with referral hub.</li>
<li>Prepare daily schedule for elective cases.</li>
<li>Ensure that patients are informed regarding their hospital appointment one day before transfer.</li>
<li>Ensure that all documents are ready before sending patients and ensure that summ<del datetime="2026-09-10T03:17">e</del><ins datetime="2026-09-10T03:17">a</ins>ry of patient condition is available when receiving cases from the hospitals.</li>
<li>Coordinate and prepare documents needed for the patient companion.</li>
<li>Prepare daily report that includes the name of patients referred, name of the mother, number of United Nations High Commissioner for Refugees (UNHCR), date of transfer, pathological diagnosis, code of diagnosis and feedback.</li>
<li>Report conflicts and problems to referral team manager.</li>
<li>Report needed supplies, medications and equipment for senior referral officers.</li>
</ul>
</li>
</ol>
<p><strong>Program and M/E Support Duties</strong></p>
<ul>
<li>Apply the output indicators of the project to measure the achievement of each task and objective.</li>
<li>Collect, analyze data and report based on already developed templates on a regular basis from the field.</li>
<li>Plan and conduct regular site visits to objectively observe the status of project implementation using the developed program supervisory and monitoring checklist</li>
<li>Support the M/E Manager with monitoring data and relevant findings in preparations for the partnership, coordination and review meetings</li>
<li>Provide training along with the M/E Coordinator to ensure the project and partner organization staff as well as the relevant government staff are capable of undertaking tasks under the project implementation</li>
<li>Conduct monitoring visits to track indicators on all outputs</li>
<li>Monitor partner organization’s performance on all project activities</li>
<li>Design and conduct case studies in collaboration with the M/E manager for projects implemented</li>
<li>Maintain frequent communication with Project Managers to ensure program activities and objectives are communicated</li>
<li>Assist in the capture of lessons learned and best practices for the response</li>
<li>Assist staff person responsible for coordinating the development of donor program reports and internal reports</li>
</ul>
<p><strong>Additional Duties:</strong></p>
<ul>
<li>Be responsive to any additional tasks and responsibilities requested by IMC to support the successful execution of our mission.</li>
<li>In this role, your dedication to ensuring quality care, maintaining patient confidentiality, and fostering positive relationships with medical providers is an essential component in facilitating successful referrals and healthcare support.</li>
</ul>
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li><strong>Minimal a </strong>bachelor’s degree in a relevant field with a solid foundation in medical terminology is required. Being in the medical field is considered an additional point.<del datetime="2026-09-10T03:17"> .</del></li>
<li><strong>Strong Organizational and Communication Skills:</strong> Demonstrated competence in organizational skills and effective communication.</li>
<li><strong>Computer Proficiency:</strong> Proficiency in using computer software, including Microsoft Office applications such as Outlook, Word, and Excel.</li>
<li><strong>Independence and Proactivity:</strong> Capable of working autonomously<del datetime="2026-09-10T03:17"> and independently</del> with a proactive attitude, showing initiative in assigned tasks.</li>
<li><strong>Ethical Conduct:</strong> A commitment to respecting and applying ethical principles, particularly confidentiality in handling sensitive medical information.</li>
<li><strong>Professional Demeanor:</strong> A courteous, honest, and professional demeanor in all interactions and correspondence.</li>
<li><strong>Interpersonal Skills:</strong> The ability to communicate and relate effectively with physicians and other clinical staff, fostering positive professional relationships.</li>
<li><strong>Alignment with IMC Values:</strong> Familiarity with and acceptance of the International Medical Corps (IMC) charter and values.</li>
<li><strong>Proficiency in English:</strong> A good command of the English language for writing, understanding, and verbal communication.</li>
<li><strong>Relevant Experience:</strong> Two years of related experience in a healthcare or medical field or similar role is considered an asset.</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
<p> </p>
Médecins Sans Frontières
Jordan - Amman
<h2><strong> RECRUITMENT NOTICE</strong></h2>
<h2><strong> INTERNAL & EXTERNAL</strong></h2>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<p><strong><u>Multitask Technician - Daily Worker Pool</u></strong></p>
<p> </p>
<p><strong>CONTEXT</strong><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>Multitask Technician for our Daily Worker Pool. </strong></p>
<p><strong>DIMENSION OF POST</strong></p>
<p>Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<p><strong>SCOPE OF RESPONSIBILITIES:</strong></p>
<p>Perform repair / maintenance / construction works, according to the supervisor’s instructions and MSF standards, to ensure proper operations and prevent faults / deterioration of MSF equipment / installations / infrastructures. </p>
<p class="MsoListBullet" ><b><span lang="EN-GB" >ACCOUNTABILITIES:</span></b></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Carry out all minor work (construction, repairs, etc.) requested by the line manager, as well as any task identified by the employee and approved by the line manager.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Perform regular maintenance of MSF installations / equipment / infrastructures (base, house, store, warehouse, health center, hospital, etc.), particularly in line with a preventive maintenance plan (procedures to follow, schedule, etc.).</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >In the event of faults / deterioration, diagnose the problem and propose possible solutions to the line manager and/or technical adviser.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Perform any necessary tests / checks to confirm the proper operation of the installation or equipment after repair.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Ensure effective management, protection and care of work tools (including site installations under the employee’s supervision) and keep the workshop tidy.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Ensure that there are adequate stocks of consumables and materials for minor repairs and manage those stocks; placing orders in time.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Keep all documents related to installations / equipment / infrastructures in order and update them regularly.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Immediately inform the line manager of any problems that arise in the course of the work, particularly regarding damage, loss, theft or attempted break-ins.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Assist logistics department with any related work needed.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Availability for emergencies</span></p>
<p class="MsoListBullet" ><span >•<span > </span>Participate actively in meetings and trainings. </span></p>
<p ><strong><u>MSF Section/Context Specific Accountabilities</u></strong></p>
<p ><strong>Scope of Responsibilities</strong></p>
<ul>
<li>Carry out maintenance and small repairs on MSF’s premises and infrastructures (offices , apartments etc.)</li>
<li>Carry out interventions as indicated by the direct supervisor, insourced or outsourced.</li>
<li>Other request related to the maintenance activities such as swage and water pips, etc.</li>
<li>Inform the direct supervisor of any problems or breakdowns noticed in MSF’s premises.</li>
<li>Inform the direct supervisor in the event of an incapacity to carry out the work requested which requires the intervention of a worker or specialized technician.</li>
<li>Help workers or specialized technicians if needed.</li>
<li>When work is planned, have a request for material approved by the direct supervisor then use the approved request form to collect material from the log store .</li>
<li>Carrying out gardening tasks and follow up with watchman , if needed.</li>
<li>Carrying and moving (Load and off load) equipment, furniture, etc, to support Logistics Department and other departments in the mission.</li>
<li>Help in new apartment receiving or hand over by supporting the inspection and reports.</li>
<li>Carry out annual services for tools and equipment in MSF premises (offices and apartments) such as AC , heating boiler system , water dispenser, etc.</li>
<li>Having validated Jordanian driving license as will be autonomous by driving the Pick-Up for his professional displacements.
<p><strong>Equipment</strong></p>
</li>
<li>Carry out inventory of his/her tools and equipment every month and handing it over to his/her direct Supervisor</li>
<li>Use MSF standard Tools to perform his work.</li>
<li>Inform his/her direct supervisor of any losses, thefts or replacement needs.</li>
<li>Use tools and equipment placed at his/her disposition correctly.
<p><strong>Safety and Security</strong></p>
</li>
<li>Be a part of the Building Evacuation Plan team, as evacuator, rescue.. etc, as request of the Logistics supervisor .</li>
<li>Be aware of all security polices and respect it.</li>
<li>Maintain all safety and security equipment such as fire extinguishers, cameras, access doors,..etc, functioning in all times.
<p><strong>HVAC Services</strong></p>
</li>
<li>Install, maintain and repair heating, ventilation, and cooling units. Diagnose and repair of electronic, mechanical and electrical components of these systems.</li>
<li>Be available to work nights or weekends, on a rotating basis, to service emergency needs of our activities</li>
<li>Must be proactive in ensuring that preventative maintenance of all equipment is done promptly to help prevent future problems with equipment. They dismantle equipment as necessary when needed to troubleshoot the system or ensure that the equipment is properly maintained.
<p><strong>Electrical works</strong></p>
</li>
<li>Carry out and update the electrical installations inventory in msf premisses</li>
<li>Elaborate the necessary documentation for carrying out energy installations projects (plans, list of materials, etc.).</li>
<li>Explains safety measures regarding electricity to team.</li>
<li>Performs curative and preventive maintenance on electrical equipment.</li>
<li>Follows up the work of the owner regarding electricity (, low voltage master distribution boards, elevators).
<p><strong>Additionnal activities</strong></p>
</li>
<li>Upon request
<p><strong>Working hours</strong></p>
</li>
<li>Office hours</li>
<li>On-call
<p class="MsoBodyText2" ><span >REQUIRED PROFILE:</span></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Literacy essential.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Previous experience desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Local language essential. Mission language desirable.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Essential ability to do basic repairs</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Commitment to MSF Principles <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Behavioural Flexibility <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Stress Management <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Results and Quality Orientation <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Teamwork and Cooperation <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Service Orientation <b>L1</b>- Results</span></p>
</td>
</tr>
</tbody>
</table>
<p ><strong>WORK LOCATION: </strong> Amman, Jordan</p>
<p ><strong>CONTRACT: </strong> In case of current contract with MSF, amendment to the original contract with the same terms and conditions, with modifications on function and salary only.</p>
<p ><strong>STARTING DATE: </strong> October 2026</p>
<p>Interested applicants should submit their application in English containing curriculum vitae, letter of motivation no later than <strong>14<sup>th</sup> September</strong> to the following email:</p>
<p><a href="mailto:msff-amman-recruitment@paris.msf.org">msff-amman-recruitment@paris.msf.org</a></p>
<p><strong>O</strong><strong>nly candidates meeting the requirements will be called for interviews through their email addresses</strong></p>
<p>Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse hiring of a candidate who has benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
</li>
</ul>
<p class="MsoListBullet" > </p>
International Organization for Migration
Jordan - Amman
<p>Assists with the monitoring of the security measures implementation as recommended in the Security Risks Management (SRM) process for IOM premises in all sites and other donor security requirements for relevant programmes. Support to monitor security guards assigned in the area under his/her responsibility act in a professional, trained and informed at all times in accordance with the local law in Jordan and formal manner, with IOM Staff, contractors, visitors and clients at all times. Building logistics linked with procurement and logistics unit under RMU department. Raise Purchase Request Form (PRF) upon approval to project manager for ad hoc and regular security equipment s process, such as service agreement for fire system, access card, ID machine, selections mission extra security guards for outside activities, CCTV upgrade request. Conduct regular inspections of the facilities to detect problems, including assessment of the spot check in CCTV for all locations in all sites Support to administer set SOPs on calling procedures, information management, and 24/7 security response safeguarding IOM staff and assets at the office. Maintain registered filing system and tracking procedures for premises keys, valuables, and visitors support the current, and projected security controls at the IOM offices. Assists to maintain routine and confidential correspondence files/documents and coordination for in all sitesfor Host Government Security Authorities presence for selection mission activities. Maintains a database on contact details of host country security authorities. Support in a coordinated function pre endorsed security guarding applications, and security control measures through an operational area and documented process. Support the IOM wardens system/Floor and Floor Fire Wardens under SRM Security Risk Management measurers in a coordinated process, when required to update staff contact lists, training to enhance this security contingency plan. Support the NSO-National Security officer in conducting CCTV survey and compliance with IOM security requirements. Supports in liaising with UNDSS and other local security stakeholders at the appropriate level. With the NSO guidance, maintain an orderly filing system for all security files including coordination with HR, ensure that all staffing lists, warden list and any other lists, as required by UNDSS, are accurately updated, and submitted in a timely manner. Respond to emergencies affecting the security and safety of the premises and notify the immediate supervisor or other designated staff immediately. Assists in reporting security incidents affecting IOM staff, offices and assets and refuges in in all sites and assists in the preparation of security reports, such as the Security Incident Report and other Security Assessments Report to NSO of any potential or actual breaches of security or unusual activity at the time of duty to IOM building. Check daily on the handling of the IOM visitor`s logbook system and the hand-over/take- over notes of the IOM security guards. Provides support in conducting security evaluations and provides advice on Residential Security Measures of IOM staff, as well as on latest trends and threats to staff safety and security. Performs other duties as assigned. Mission-specific tasks . Assist in security coordination for access control procedures for IOM premises staff entrance in all sites. . Coordination for relevant programmes for Host Government Security Authorities presence for selection mission activities. . Assist in security coordination the access control procedures for all sites preemies applicant s area.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2>
<h3>Education</h3>
University degree, from an accredited institution with minimum of Two (2) years related experience in Social science, computer science, law enforcement academy or an equivalent combination of education, training & experience, or High school certificate with a minimum Four (4) years related experience and prior experience with the UN system or an international NGO.<br><br><h3>Experience</h3>
Experience dealing with diplomatic security, protection and intelligence services will be considered as an asset.<br><br><h3>Computer skills</h3>: MS Office and Outlook.<br><br><h3>Writing Skills</h3>: Arabic and English<br><br><h3>Strong Communication skills</h3>
<h3>Skills</h3>
Knowledge of radio communication application<br>Strong communication and interpersonal skills<br>Excellent organizational and time management skills<br>Knowledge of local community structures and dynamics<br>Ability to work effectively with diverse groups and individuals.<br>Experience with humanitarian aid and development work.<br>Proficiency in conflict resolution skills<br>Ability to think critically and analytically.<br>Knowledge of data analysis and evaluation methods<br><br><h3>Languages</h3>
For this position, Fluency in English and Arabic (written and oral).<br><br><h3>Required Competencies</h3>
IOM s competency framework can be found at this link. Competencies will be assessed during the selection process.<br><br><h3>Values</h3>
- all IOM staff members must abide by and demonstrate these five values:<br>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.<br>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.<br>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.<br>Courage : Demonstrates willingness to take a stand on issues of importance.<br>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.<br><br><h3>Core Competencies</h3>
behavioural indicators Level 1<br>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.<br>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.<br>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.<br>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.<br>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br><br><h3>Managerial Competencies</h3>
behavioural indicators Level 2, if with direct reports<br>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.<br>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.<br>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.<br>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.<br>Humility : Leads with humility and shows openness to acknowledging own shortcomings.
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>
International Committee of the Red Cross (ICRC)
Jordan - Amman
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p>
<p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p>
<p><strong>___________________________________________________________________________________________</strong></p>
<p><strong><u>General duties</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Always respects and observes staff regulations and security rules</li>
<li>Always professionally represent the ICRC</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p>
<ul>
<li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li>
<li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li>
<li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li>
<li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li>
<li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li>
<li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li>
<li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li>
<li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li>
<li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li>
<li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li>
<li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li>
<li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li>
<li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li>
<li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li>
<li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li>
<li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li>
<li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li>
<li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li>
<li>Undertakes archiving tasks in line with standard procedures.</li>
<li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li>
<li>Translates/interprets upon request for SYJ.</li>
<li>Contributes to reporting and the collection of statistical data.</li>
<li>Carries out administrative tasks relating to the follow-up of PFL activities.</li>
<li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p>
<ul>
<li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li>
<li>Understands and supervises the Performance Management & Development (PMD) activities for the assigned team.</li>
<li>Makes sure that deadlines for the PMD cycle are met.</li>
<li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li>
<li>Organizes regular meetings with the Head of SYJ.</li>
<li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p>
<ul>
<li>University degree or equivalent in law, social science, international relations or related field.</li>
<li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li>
<li>Experience in RFL/tracing or Protection is a strong asset.</li>
<li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li>
<li>Staff management experience</li>
<li>Ability to communicate empathically with affected populations.</li>
<li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li>
<li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li>
<li>Proven technical skills in CRM and/or PROT 6 is an asset.</li>
<li>Strong analytical abilities with a keen attention to detail.</li>
<li>Case management and data management is a strong asset</li>
</ul>
<p><br>
<strong><u>COMPETENCIES</u></strong></p>
<ul>
<li>PFL - policies, frameworks, guidelines and procedures</li>
<li>Planning and Organizing</li>
<li>Emotional Intelligence</li>
<li>Coaching and mentoring</li>
<li>Analytical thinking</li>
<li>Humanitarian search methods and process</li>
<li>Case Management in Protection</li>
<li>Usage of Data in Protection</li>
<li>Accountability to affected populations (Do no harm)</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>26<sup>th</sup> August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26<sup>th</sup> August 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
Confidential
Jordan - Amman
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Middle East Assurance Center of Excellence is PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition to our clients and our people.</p>
<h4>How You’ll Contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What You’ll Bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Waseela Al Khaleej Communication Network Installation LLC
Jordan - Amman
<p>Role Summary</p><p>The Sales Support Specialist works directly alongside the Account Manager(s) on Waseela's key accounts and reports to the Country Manager. The role exists to give leadership real-time visibility into the sales funnel, keep engagements moving across Waseela's business units, and ensure key clients receive consistent, responsive attention between formal touchpoints. It is designed as a development track: the person in this role is expected to build the account-management competencies needed to grow into an Account Manager position over time.</p><p>Key Responsibilities</p><p>Key Account Support</p><ul><li>Work alongside the Account Manager(s) on assigned key accounts preparing quotations, proposals, account documentation, and meeting materials.</li><li>Coordinate follow-ups, action items, and client requests arising from sales meetings to keep momentum between engagements.</li><li>Maintain accurate, up-to-date account and opportunity records.</li></ul><p>Pipeline & Funnel Visibility</p><ul><li>Maintain the CRM/pipeline and produce clear, regularly updated funnel views for the Country Manager, covering stage, value, timeline, and risk.</li><li>Flag stalled or at-risk opportunities early and highlight where leadership attention or intervention is needed.</li><li>Prepare periodic sales performance and pipeline reports.</li></ul><p>Cross-Business-Unit Engagement</p><ul><li>Act as the coordination point that keeps client engagements aligned across Waseela's business units (Connectivity & Coverage, Smart & Safe Cities, Cybersecurity, IoT).</li><li>Route requests to the right BU stakeholders and track that commitments made to clients are followed through internally.</li><li>Escalate cross-BU conflicts or delays to the Country Manager where needed.</li></ul><p>Customer Experience Management (CEM)</p><ul><li>Own day-to-day customer experience touchpoints for key accounts responding to inquiries, coordinating on issues, and closing the loop on client feedback.</li><li>Be a reachable point of contact for clients between Account Manager or Country Manager visits, and know when to bring the Country Manager in directly.</li><li>Monitor client satisfaction signals and surface patterns that affect retention or growth.</li></ul><p>Direct Support to the Country Manager</p><ul><li>Be available to reach out to clients or internal stakeholders on the Country Manager's behalf whenever a fast response is needed.</li><li>Support ad hoc requests tied to key-account activity, funnel reviews, and cross-BU coordination.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>The person in this role is expected to build the account-management competencies needed to grow into an Account Manager position over time.</li></ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Company description Founded in London in 1970, Saatchi & Saatchi has evolved into a global creative powerhouse with 114 offices in 67 countries and over 6,500 employees. As part of Publicis Groupe, we excel in integrated communications, working with top global brands to create unforgettable campaigns. Our mantra, ‘Nothing is Impossible’, drives us to drive positive change through creativity. We pride ourselves on our unshakeable spirit and dedication to nurturing talent, ensuring your journey with us is one of continuous growth. Located across the UAE and KSA, Saatchi & Saatchi services the whole MEA region and consistently collects prestigious awards, namely ‘#2 Network of The Year’ at Dubai Lynx 2024, reflecting our commitment to leaving a positive impact. Our culture is what sets us apart. Join our fun traditions that drive creativity and bring everyone together while keeping spirits high. We love our office parties and the collaborative environment that helps us create outstanding work. Overview We’re looking for a passionate and curious Account Executive to be part of team, executing campaigns for an exciting brand. As an Executive it will be your responsibility to ensure the smooth delivery of briefs, managing internal / external stakeholders and ensuring timely delivery of assets. In particular, this role will have an emphasis on delivering 360- degrees campaigns at scale. In addition to external client service duties, the AE will help oversee assigned creative & campaigns , meeting planning coordination, creative, and/or production activities carried out by the agency on behalf of the client. Responsibilities Technical & Product Deliver on Accuracy, attention to detail, and timeliness Excellent oral/written communication skills with a keen ability to keep supervisors properly informed Being a self-starter: must be a quick learner, intuitive, and proactive Exceptional organizational and time-management skills Bringing a “fresh” approach to the business bringing new ideas to each project and task Accuracy of contract reports and follow-ups, as well as internal processes / cost estimates / invoicing / etc… Work hand in hand with our in-house design team to create best in class content. Ability to meet deadlines in a fast-paced environment while ensuring high standard of work Business Acumen & Operational Efficiency Understanding of the Client’s business is essential; the AE will be required to forge positive relationships with his/her Clients through consistent contact and diligent client service. Ability to build solid relations with other agency departments (Creative, Social media , Traffic, Planning, and Finance) to help facilitate efficient day-to-day internal operations. Innovative & Analytical Mindset Capability of understanding objectives and be able to develop and prepare all proper/required reporting on his or her assigned activities, including competitive analysis. Ability to approach jobs with a problem solving mentatlity People & Leadership Seeks others' feedback to develop self-awareness, strengths and address development area. Is able to proactively raise issues to improve effective team working and collaboration. Is able to communicate confidently in a clear, concise and articulate manner. Collaborates with stakeholders and embraces an inclusive based environment. Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view. Able to build relationships quickly with others and engages personally with peers and clients. Treats others with respect, listens to other perspectives, especially when they are different from own. Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution. Drives a culture of trust with Peers, clients and all other stakeholders. Self Is able to take ownership for actions and deals with consequences in a mature manner. Able to adjust performance based on experiences and feedback and showcases agility and flexibility. Displays openness to the ideas of others and leverages them when beneficial for the business. Showcases curiosity and open mindset towards new ways of doing things. Is able to set high impact objectives and goes above and beyond to exceed performance. Demonstrates the Growth Mindset and is able to take ownership of personal development and growth. Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives. Approaches situations and individuals with honesty, integrity and humbleness. Displays resilience and maintains drives and a positive outlook when faced with challenges. Qualifications Maintaining a positive attitude even when under pressure: Above all, attitude before aptitude. Bachelor's degree in marketing or other related field 1-2 years experience in related field (some degree of advertising agency experience is necessary as the job requires a high level of understanding of advertising principles and agency functions). Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Evidence of being solution driven and innovative with how they drive performance and delivery Exceptional communication skills that foster a strong relationship with team members and the client Expert time manager and ability to prioritize workload Ability to negotiate with team members and clients to accomplish tasks and drive projects forward Additional information R-4450 P-5036</p> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Secretary for the General Manager
<ul>
<li><span>Posting Date</span>: 29/09/2026</li> <li><span>Ref</span>: SJOR-161</li> <li><span>Position</span>: Secretary for the General Manager </li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Oil & Gas</li> <li><span>Years of Experience</span> 5 to 8 minimum</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 800 to 1200 JOD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <span>Our client is a leading company operating in the Oil & Gas and Power Generation sector, committed to upgrading the industry through advanced technologies and international best practices. We are seeking an experienced and highly organized General Manager Secretary to provide direct administrative and organizational support to the General Manager. The ideal candidate should be an Engineer with excellent communication, coordination, and follow-up skills, and the ability to handle confidential information with a high level of professionalism.</span>
<span>Key Responsibilities</span>
<ul>
<li><span>Manage the General Manager’s calendar, schedule, meetings, and appointments.</span></li>
<li><span>Coordinate internal and external meetings, prepare minutes of meetings, and follow up on action points.</span></li>
<li><span>Prepare correspondence, reports, presentations, and administrative documents.</span></li>
<li><span>Follow up on tasks and directives issued by the General Manager and coordinate with different departments.</span></li>
<li><span>Organize and maintain files, documents, contracts, and correspondence professionally.</span></li>
<li><span>Prepare and follow up on periodic reports requested from various departments.</span></li>
<li><span>Coordinate with clients, suppliers, partners, and external parties when required.</span></li>
<li><span>Coordinate the General Manager’s travel, visits, meetings, and related logistical arrangements.</span></li>
<li><span>Handle sensitive and confidential information with a high degree of professionalism and discretion.</span></li>
<li><span>Provide direct administrative and organizational support to the General Manager.</span></li>
<li><span>Accompany the General Manager on business trips outside Jordan and attend meetings when required.</span></li>
</ul>
<span>Requirements</span>
<ul>
<li><span>Bachelor’s degree in Engineering from a recognized university.</span></li>
<li><span>Minimum 5 years of relevant experience in executive secretarial, administrative, or coordination roles.</span></li>
<li><span>Experience in engineering, construction, energy, Oil & Gas, or industrial companies is preferred.</span></li>
<li><span>Male candidates only.</span></li>
<li><span>Excellent command of Arabic and English, both written and spoken.</span></li>
<li><span>Strong proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook.</span></li>
<li><span>Excellent skills in preparing reports, presentations, and formal correspondence.</span></li>
<li><span>Strong organizational, time-management, coordination, and follow-up skills.</span></li>
<li><span>Professional, well-presented, detail-oriented, and highly trustworthy.</span></li>
<li><span>Ability to work under pressure and manage multiple tasks simultaneously.</span></li>
<li><span>Willingness and ability to travel outside Jordan with the General Manager and attend business meetings.</span></li>
<li><span>A valid driving license is an advantage.</span></li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transport co-workers safely and punctually according to the approved routes and schedules. Ensure the assigned bus is maintained in a safe, clean, and roadworthy condition through regular inspections and maintenance checks. Strictly follow and adhere to the duty schedule (routes and bus timings) Follow all IKEA safety standards, traffic regulations, and road safety procedures. Represent IKEA professionally by providing a friendly and respectful experience for co-workers. Report any vehicle defects, accidents, or incidents immediately to the direct manager. Complete daily, weekly, and monthly vehicle checklists. Support the business by carrying out additional tasks assigned by the direct manager or P&C Manager when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Primary School or High School Certificate. Valid Heavy Vehicle Driving Licence. Minimum 2 years of experience as a Heavy Vehicle Driver. Good knowledge of local roads and locations. Regular check ups and maintenance Good understanding of traffic laws and road safety regulations. Ability to understand and communicate in English and Arabic. Good physical fitness and ability to work flexible schedules if required.</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transport co-workers safely and punctually according to the approved routes and schedules. Ensure the assigned bus is maintained in a safe, clean, and roadworthy condition through regular inspections and maintenance checks. Strictly follow and adhere to the duty schedule (routes and bus timings) Follow all IKEA safety standards, traffic regulations, and road safety procedures. Represent IKEA professionally by providing a friendly and respectful experience for co-workers. Report any vehicle defects, accidents, or incidents immediately to the direct manager. Complete daily, weekly, and monthly vehicle checklists. Support the business by carrying out additional tasks assigned by the direct manager or P&C Manager when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Primary School or High School Certificate.</li><li>Valid Heavy Vehicle Driving Licence.</li><li>Minimum 2 years of experience as a Heavy Vehicle Driver.</li><li>Good knowledge of local roads and locations.</li><li>Regular check ups and maintenance</li><li>Good understanding of traffic laws and road safety regulations.</li><li>Ability to understand and communicate in English and Arabic.</li><li>Good physical fitness and ability to work flexible schedules if required.</li></ul><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transport co-workers safely and punctually according to the approved routes and schedules. Ensure the assigned bus is maintained in a safe, clean, and roadworthy condition through regular inspections and maintenance checks. Strictly follow and adhere to the duty schedule (routes and bus timings) Follow all IKEA safety standards, traffic regulations, and road safety procedures. Represent IKEA professionally by providing a friendly and respectful experience for co-workers. Report any vehicle defects, accidents, or incidents immediately to the direct manager. Complete daily, weekly, and monthly vehicle checklists. Support the business by carrying out additional tasks assigned by the direct manager or P&C Manager when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Primary School or High School Certificate. Valid Heavy Vehicle Driving Licence. Minimum 2 years of experience as a Heavy Vehicle Driver. Good knowledge of local roads and locations. Regular check ups and maintenance Good understanding of traffic laws and road safety regulations. Ability to understand and communicate in English and Arabic. Good physical fitness and ability to work flexible schedules if required.</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Role : This full-time role reports directly to the EMEA Accounting Manager. This is very much a hands on role supporting the EMEA and US business with responsibilities including: GL Accounting, Monthly closing and Trial balance accounts analysis experience Project related invoicing and analysis Collections management Reconciliation with the bank statements Accounts payable and Account Receivable accounting Liaising with managerial staff and other colleagues Multicurrency accounting Intercompany accounting and reporting NOTE: The above is intended as a general non-exhaustive description of an Acuative position as of the date written. It does not prescribe or restrict the duties and responsibilities that may be assigned or reassigned to this position at any time.</p><p>Education and Skills required : BA in Finance/ Accounting Minimum 3 5 years relevant excessive experience in accounting Experience of working in a multinational company advantageous Experience of multi-currency accounting and reporting on international businesses is a must Should be able to work and manage to agreed deadlines Good Microsoft Excel skills, and experience of Microsoft Word Experience in using Microsoft D365 desirable for this role but not essential Willing to learn new tasks relevant to the role as instructed by accounting manager Supervise accounting tasks to be processed efficiently and accurately Ability to improve your accounting team to improve their skills and knowledge Working with the accounting manager to enhance and improve efficient productivity Honesty and discretion, reliable with a strong team spirit Team-working skills as you will be working with teams in USA, KSA and UK Good English and Arabic language skills needed</p><p>This is a great opportunity to join a company that is seeking to grow rapidly across the EMEA region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA in Finance/ Accounting</li><li>Minimum 3 5 years relevant excessive experience in accounting</li><li>Experience of working in a multinational company advantageous</li><li>Experience of multi-currency accounting and reporting on international businesses is a must</li><li>Should be able to work and manage to agreed deadlines</li><li>Good Microsoft Excel skills, and experience of Microsoft Word</li><li>Experience in using Microsoft D365 desirable for this role but not essential</li><li>Willing to learn new tasks relevant to the role as instructed by accounting manager</li><li>Supervise accounting tasks to be processed efficiently and accurately</li><li>Ability to improve your accounting team to improve their skills and knowledge</li><li>Working with the accounting manager to enhance and improve efficient productivity</li><li>Honesty and discretion, reliable with a strong team spirit</li><li>Team-working skills as you will be working with teams in USA, KSA and UK</li><li>Good English and Arabic language skills needed</li></ul><p></p></section>
Medair
Jordan - Amman
<table border="1" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="671">
<tbody>
<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
Islamic Relief Worldwide
Jordan - Amman
<p > </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Education Officer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong> 6</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1100</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programme</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Supervisor</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman, with frequent travel to the field</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Worldwide</strong></p>
<p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p><strong>KEY RESPONSIBILITIES</strong>:</p>
<p><strong><u>Project Management </u></strong></p>
<ul>
<li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li>
<li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li>
<li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li>
<li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li>
<li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li>
<li>Lead and participate in the first level of RH (beneficiary) selection</li>
</ul>
<p> </p>
<ul>
<li> Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li>
<li>Ensure effective delivery of project activities,</li>
<li> Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li>
<li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li>
</ul>
<p><strong><u>Documentation and reporting</u></strong></p>
<ul>
<li>Ensure projects templates and forms are updated and well documented.</li>
<li>Ensure project progress is clearly documented in the database.</li>
<li>Work with the monitoring and evaluation team to enhance measurement tools.</li>
<li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li>
<li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li>
<li>Ensure systems regarding database management and security are in place and maintained.</li>
<li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li>
<li>Draft initial versions of all required project reports in accordance with donor requirements, including interim and final reports.</li>
</ul>
<p><strong><u>Staff Management</u></strong></p>
<p> </p>
<ul>
<li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li>
<li>Conduct annual performance evaluation for education team members.</li>
</ul>
<p> </p>
<p><strong><u>Financial Management</u></strong></p>
<p> </p>
<ul>
<li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li>
<li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li>
<li> </li>
<li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li>
</ul>
<p> </p>
<p><strong><u>Communication and Coordination</u></strong></p>
<p> </p>
<ul>
<li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li>
<li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li>
<li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li>
<li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li>
<li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li>
</ul>
<p> </p>
<p><strong><u>Logistics</u></strong></p>
<p> </p>
<ul>
<li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li>
</ul>
<p><strong><u>Quality Management</u></strong></p>
<p> </p>
<ul>
<li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li>
</ul>
<p> </p>
<p><strong><u>Required Qualification:</u></strong></p>
<ul>
<li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li>
<li>Four to five years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li>
<li> </li>
<li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li>
<li>Practical experience in designing and implementing education projects.</li>
<li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li>
<li>Proven Project Management skills including planning and budget tracking capacities.</li>
<li>The ability to think critically and to recommend good solutions to problems.</li>
<li>Strong organizational skills.</li>
<li>Proven ability to lead a team and being part of a team.</li>
<li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li>
<li>Ability to travel independently throughout Jordan, including to rural communities</li>
<li>Willingness and ability to work extended hours</li>
<li>Fluent in English and Arabic, written and spoken.</li>
<li>Advance knowledge of Microsoft Office applications.</li>
</ul>
<p > </p>
<p><strong>Technical knowledge Skills & abilities: </strong></p>
<p> </p>
<ul>
<li>Communication and Analysis skills of the needs</li>
<li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li>
<li>Good field experience in emergency and development program management, preferably with non-government organizations.</li>
<li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li>
<li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li>
<li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li>
<li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li>
<li>Report writing, problem solving and leaderships kills.</li>
<li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li>
<li>Strong understanding of project cycle management, result-based management and M&E functions.</li>
</ul>
<p><strong>Personal knowledge Skills & abilities:</strong></p>
<ul>
<li>Diplomacy, tact & negotiation skills.</li>
<li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li>
<li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li>
</ul>
<p><strong>Developing and maintaining relationships:</strong></p>
<ul>
<li>Very good team management skills and the ability to lead a team from different background and skills.</li>
<li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li>
</ul>
<p><strong>Managing yourself in a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapt to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p> </p>
<p><strong>Operating safely and securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p> </p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager;</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager;</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety</p><p></p>