office manager Jobs
3001 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Job summary</h4>
<p>We are seeking an experienced finance manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance. The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage all finance and accounting operations of the company.</li>
<li>Prepare monthly, quarterly, and annual financial statements and management reports.</li>
<li>Monitor cash flow, working capital, and banking relationships.</li>
<li>Develop and manage annual budgets, forecasts, and financial planning activities.</li>
<li>Analyze transportation, fleet, warehousing, and operational costs to improve profitability.</li>
<li>Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.</li>
<li>Oversee accounts payable, accounts receivable, payroll, and general ledger activities.</li>
<li>Coordinate with external auditors, banks, and regulatory authorities.</li>
<li>Implement financial controls, policies, and procedures to safeguard company assets.</li>
<li>Provide financial analysis and recommendations to senior management for strategic decision-making.</li>
<li>Monitor KPIs and support operational teams with cost optimization initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in finance, accounting, or related field.</li>
<li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li>
<li>Minimum 8 years of finance experience, with at least 3 years in a managerial role.</li>
<li>Experience in logistics, transportation, freight forwarding, supply chain, or fleet management industry preferred.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li>
<li>Proficiency in ERP systems and Microsoft Excel.</li>
<li>Knowledge of VAT, taxation, and financial compliance requirements.</li>
<li>Strong leadership, analytical, and communication skills.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Medical insurance</li>
<li>Annual air ticket</li>
<li>Annual leave as per company policy</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Job summary</h4>
<p>We are seeking an experienced finance manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance. The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage all finance and accounting operations of the company.</li>
<li>Prepare monthly, quarterly, and annual financial statements and management reports.</li>
<li>Monitor cash flow, working capital, and banking relationships.</li>
<li>Develop and manage annual budgets, forecasts, and financial planning activities.</li>
<li>Analyze transportation, fleet, warehousing, and operational costs to improve profitability.</li>
<li>Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.</li>
<li>Oversee accounts payable, accounts receivable, payroll, and general ledger activities.</li>
<li>Coordinate with external auditors, banks, and regulatory authorities.</li>
<li>Implement financial controls, policies, and procedures to safeguard company assets.</li>
<li>Provide financial analysis and recommendations to senior management for strategic decision-making.</li>
<li>Monitor KPIs and support operational teams with cost optimization initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in finance, accounting, or related field.</li>
<li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li>
<li>Minimum 8 years of finance experience, with at least 3 years in a managerial role.</li>
<li>Experience in logistics, transportation, freight forwarding, supply chain, or fleet management industry preferred.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li>
<li>Proficiency in ERP systems and Microsoft Excel.</li>
<li>Knowledge of VAT, taxation, and financial compliance requirements.</li>
<li>Strong leadership, analytical, and communication skills.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Medical insurance</li>
<li>Annual air ticket</li>
<li>Annual leave as per company policy</li>
</ul></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At IHG Hotels & Resorts, we create unforgettable experiences for our guests by empowering our people. We are looking for an experienced and strategic Human Resources Director to lead our HR function, foster a high-performance culture, and support our hotel's business objectives through exceptional people practices.<br> </p><br><p>A little taste of your day-to-day</p><br><p>As the Human Resources Director, you will provide strategic leadership and operational oversight across all areas of human resources. You will partner closely with the General Manager and the hotel leadership team to develop talent, strengthen employee engagement, ensure compliance, and build a workplace where colleagues can thrive.</p><br><p>Your key responsibilities will include:</p><br><p>People</p><br><p>• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.<br>• Educate and train managers on HR disciplines to foster productivity and enhance performance. <br>• Oversee maintenance of accurate and up-to-date personnel files and records for all employees. <br>• Ensure hiring standards and applicable laws and regulations are followed.<br>• Build great relations with outside contacts.</p><br><p>Financial</p><br><p>• Help create and work within the HR budget.<br>• Monitor staffing and labor standards to manage costs. <br>• Mitigate financial risks associated with employee relations issues.<br>• Mitigate financial risks associated with employee relations issues.</p><br><p>Guest Experience</p><br><p>• Develop creative ways to inspire and motivate team members to provide guests with a unique experience. <br>• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction. <br>• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.</p><br><p>Responsible Business </p><br><p>• Develop employer awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community. <br>• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.<br>• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.</p><br><p>What we need from you</p><br><p>• Bachelor’s degree / higher education qualification / equivalent. <br>• 4 years of related experience in HR. <br>• Some supervisory experience also preferred. <br>• Professional HR designation preferred.<br>• Ability to maintain confidentiality to the extent possible in all HR related matters. <br>• Must speak local language(s). <br>• Other languages preferred.</p><br><p>What you can expect from us</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </p><br><p><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br> </p><br><br> </div>
Jordan - Amman
<p>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
Jordan - Amman
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
Confidential
Jordan - Amman
<p><strong>1. Purpose of the Position:</strong></p>
<p>Reporting to the CEO, the Finance Director provides strategic financial leadership for the organisation and its relevant entities, ensuring that financial resources, systems and controls enable the effective delivery of the organisation's strategy. The role is responsible for financial sustainability, planning, stewardship, governance, risk management, compliance, grant and programme finance, financial systems, and high-quality decision support to the CEO, Senior Management Team and Board.</p>
<p>The Finance Director leads the Finance Department and works across all departments to ensure strong financial accountability, value for money, timely and reliable financial information, donor and statutory compliance, and a culture of responsible resource management. The role also contributes to strengthening the financial management capacity of local partners and organisational entities in line with the organisation's commitment to localisation, system strengthening and sustainable organisational effectiveness.</p>
<p><strong>2. Responsibilities:</strong></p>
<p><strong>Strategic Financial Leadership and Sustainability</strong></p>
<ul>
<li>Translate the organisation's strategy into multi-year financial plans, annual budgets, forecasts and financial scenarios.</li>
<li>Advise the CEO, SMT and Board on financial performance, sustainability, affordability, trade-offs and strategic financial choices.</li>
<li>Lead analysis of restricted and unrestricted income, cost recovery, reserves, liquidity, funding concentration and organisational financial sustainability.</li>
<li>Develop financial scenarios and recommendations to support growth, contraction, new investments, programme expansion and changing funding conditions.</li>
<li>Ensure the organisational operating model and resource allocation remain aligned with strategic priorities and available resources.</li>
<li>Support the development of sustainable revenue and funding models while maintaining appropriate financial controls and risk parameters.</li>
</ul>
<p><strong>Budgeting, Forecasting and Financial Performance</strong></p>
<ul>
<li>Lead the annual organisational budgeting process and ensure departmental and programme budgets are aligned with strategic and operational priorities.</li>
<li>Maintain rolling forecasts and cash-flow projections and identify emerging financial pressures or opportunities early.</li>
<li>Provide regular budget-versus-actual analysis, forecasts, dashboards and management information to budget holders, SMT, CEO and Board.</li>
<li>Work with Directors and budget holders to strengthen financial ownership, forecasting accuracy and corrective action.</li>
<li>Ensure timely completion of monthly and annual accounts, reconciliations and financial statements.</li>
</ul>
<p><strong>Financial Governance, Risk and Compliance</strong></p>
<ul>
<li>Maintain and continuously improve the organisation's financial policies, procedures, delegated authorities and internal control framework.</li>
<li>Ensure compliance with applicable laws, taxation, social security requirements, accounting standards, donor requirements and organisational policies.</li>
<li>Lead financial risk identification and mitigation, including liquidity, fraud, foreign exchange, banking, partner, procurement and grant-related risks.</li>
<li>Maintain appropriate fraud prevention, detection, reporting and response controls in coordination with the CEO and relevant functions.</li>
<li>Maintain organisational readiness for internal and external audits, facilitate audit processes, respond to findings and ensure timely implementation of agreed actions.</li>
<li>Escalate significant financial, compliance or control risks promptly to the CEO and, where appropriate, the Board.</li>
<li>D. Grant, Programme and Donor Financial Management</li>
</ul>
<p><strong>Grant, Programme and Donor Financial Management</strong></p>
<ul>
<li>Provide financial leadership throughout the full grant cycle: proposal development, budgeting, contracting, implementation, reporting, amendment and close-out.</li>
<li>Ensure proposal budgets are realistic, competitive, fully costed and compliant with donor requirements, including appropriate recovery of direct and indirect costs.</li>
<li>Ensure timely, accurate and complete donor financial reports and supporting documentation.</li>
<li>Monitor grant burn rates, co-financing obligations, exchange-rate exposure, cost recovery and financial performance, and flag risks early.</li>
<li>Work closely with Programmes, Partnerships/Fundraising and other departments to ensure financial considerations inform programme design and donor negotiations.</li>
<li>Provide guidance and training to staff on donor financial requirements and sound grant management.</li>
</ul>
<p><strong>Treasury, Accounting and Financial Operations</strong></p>
<ul>
<li>Oversee all financial transactions, bank accounts, petty cash, credit cards, ledgers, reconciliations, creditors and debtors for the organisation and its relevant entities.</li>
<li>Ensure effective cash and treasury management, maintaining adequate liquidity while maximising responsible use of available funds.</li>
<li>Oversee payroll-related financial processes, statutory deductions, tax compliance and financial aspects of staff benefits.</li>
<li>Ensure appropriate authorisation, segregation of duties, documentation and record retention for financial transactions.</li>
<li>Maintain accurate fixed-asset records, depreciation schedules and planned replacement information.</li>
</ul>
<p><strong>Procurement, Contracting and Value for Money</strong></p>
<ul>
<li>Provide financial oversight and guidance for procurement and contracting processes in coordination with relevant departments.</li>
<li>Support maintenance of appropriate supplier information and financial due diligence processes.</li>
<li>Promote value for money through cost analysis, competitive procurement, responsible resource use and identification of efficiency opportunities.</li>
<li>Review significant financial and commercial commitments within delegated authority and advise the CEO on material commitments and risks.</li>
<li>Provide financial oversight of significant procurement and contractual commitments, without assuming responsibility for the procurement function.</li>
<li>Ensure significant financial commitments are affordable, appropriately budgeted, authorised and compliant with the organisation's financial policies and delegated authorities.</li>
<li>Provide independent financial analysis and challenge on material commitments, pricing, financial exposure and value for money.</li>
<li>Advise the CEO and SMT on the financial implications, risks and affordability of significant commercial and contractual commitments.</li>
<li>Ensure appropriate financial controls are applied before financial commitments are approved.</li>
</ul>
<p><strong>Financial Systems, Data and Digital Transformation</strong></p>
<ul>
<li>Lead the effective use, development and continuous improvement of the organisation's ERP and financial management systems.</li>
<li>Drive appropriate automation and digitalisation of financial processes to improve efficiency, accuracy, controls and timely reporting.</li>
<li>Ensure financial data quality, integrity, security and accessibility for authorised decision-makers.</li>
<li>Develop clear financial dashboards and analytical tools that turn financial data into actionable management information.</li>
</ul>
<p><strong>Partner Financial Management, Localisation and System Strengthening</strong></p>
<ul>
<li>Lead or support financial due diligence of local partners and other recipients of organisational funds using proportionate, risk-based approaches.</li>
<li>Strengthen partner financial management capacity through assessment, coaching, guidance and practical capacity-development support.</li>
<li>Ensure partner financial monitoring balances accountability and compliance with the organisation's commitment to localisation and locally led delivery.</li>
<li>Support locally registered entities, offices and partners to strengthen financial systems, controls and sustainability.</li>
</ul>
<p><strong>Finance Team Leadership and Organisational Contribution</strong></p>
<ul>
<li>Lead, coach and develop the Finance team, establishing clear responsibilities, performance expectations, delegation and accountability.</li>
<li>Build succession and professional development within the Finance Department and reduce dependency on individual staff members.</li>
<li>Represent Finance as an active member of SMT, contributing beyond the finance portfolio to organisational strategy, risk, culture and performance.</li>
<li>Build financial literacy across the organisation by providing practical guidance and training to budget holders and relevant staff.</li>
<li>Promote constructive cross-departmental relationships and a culture in which Finance is both a strong control function and an effective strategic partner.</li>
<li>Undertake other responsibilities reasonably assigned by the CEO consistent with the seniority and purpose of the role.</li>
</ul>
<p><strong>3. Key Results Areas:</strong></p>
<ul>
<li>Strategic Financial Planning and Sustainability - multi-year financial plans, annual budgets and scenarios are aligned with the organisation's strategy and support organisational sustainability.</li>
<li>Financial Performance and Decision Support - CEO, SMT and Board receive timely, accurate and decision-useful financial analysis, forecasts and dashboards.</li>
<li>Financial Governance, Risk and Compliance - effective controls are maintained; material risks are identified early; statutory, donor and organisational requirements are met.</li>
<li>Grant and Programme Financial Management - proposal budgets, grant monitoring, donor reporting and grant close-out are timely, accurate and compliant.</li>
<li>Organisational Efficiency and Value for Money - resources are used responsibly and opportunities for efficiency, cost control and improved cost recovery are actively pursued.</li>
<li>Systems, Data and Digital Transformation - financial systems and processes provide reliable data, efficient workflows and strong controls.</li>
<li>Partner Financial Management and Localisation - partner due diligence and capacity strengthening support accountable and sustainable locally led delivery.</li>
<li>Finance Team Leadership and Succession - the Finance Department demonstrates strong performance, accountability, delegation, learning and succession readiness.</li>
<li>Audit and Assurance - statutory and donor audits are completed effectively and agreed recommendations are addressed in a timely manner.</li>
</ul>
<p><strong>4. Organisational Values:</strong></p>
<ul>
<li><strong>Integrity: </strong>Transparency, accountability, sound stewardship and ethical conduct in all decisions and actions.</li>
<li><strong>Resilience: </strong>Adaptability, perseverance, responsible risk management and teamwork through changing conditions.</li>
<li><strong>Impact: </strong>Using resources strategically to achieve measurable and meaningful results.</li>
<li><strong>Innovation: </strong>Continuous improvement, intelligent use of technology and context-based solutions.</li>
</ul>
<p><strong>5. Education, Qualifications, Competences, Skills Required:</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration or a closely related field.</li>
<li>At least 12 years of progressively responsible experience in finance, accounting and financial management, including significant senior leadership responsibility.</li>
<li>At least five years of relevant professional experience in the NGO/international development sector, including international or multi-country financial management exposure.</li>
<li>Demonstrated experience in strategic financial planning, organisational budgeting, forecasting, cash-flow management and financial sustainability analysis.</li>
<li>Strong experience with institutional donor financial management, grant budgeting, reporting, compliance and audits.</li>
<li>Strong knowledge of financial controls, risk management, statutory compliance and audit processes.</li>
<li>Demonstrated experience leading and developing finance teams and working effectively as part of senior management.</li>
<li>Strong experience with ERP/financial management systems and their implementation, development or optimisation.</li>
<li>Ability to translate complex financial information into clear analysis and recommendations for non-finance leaders and governance bodies.</li>
<li>Excellent analytical, problem-solving, judgement and decision-support skills.</li>
<li>Excellent written and spoken English and Arabic.</li>
<li>Strong understanding of the international development and peacebuilding operating environment and commitment to the organisation's mission and values.</li>
</ul>
<p><em>Preferred:</em></p>
<ul>
<li>Postgraduate degree and/or recognised professional finance/accounting qualification such as CMA, CPA, ACCA or equivalent.</li>
<li>Experience in multi-entity or international non-profit financial management, including US non-profit structures.</li>
<li>Experience with partner financial due diligence and capacity strengthening in locally led programmes.</li>
<li>Experience leading finance digitalisation, ERP optimisation, automation and management dashboards.</li>
<li>Experience advising Boards, Finance/Audit Committees or equivalent governance bodies.</li>
<li>Experience with contracts, procurement and non-profit legal or regulatory structures.</li>
</ul>
<p><strong>6. Core Leadership Competencies</strong></p>
<ul>
<li>Strategic thinking and financial judgement</li>
<li>Financial stewardship and accountability</li>
<li>Risk awareness and proactive problem-solving</li>
<li>Decision support and business partnering</li>
<li>People leadership, coaching and delegation</li>
<li>Collaboration and constructive challenge</li>
<li>Change leadership and continuous improvement</li>
<li>Data-driven analysis and clear communication</li>
<li>Integrity, discretion and professional independence</li>
</ul>
<p><strong>7. Authority and Representation</strong></p>
<p>The Finance Director is authorised to represent the organisation in financial discussions with auditors, banks, donors/partners, suppliers, contractors and relevant authorities, and to approve or commit financial transactions within the delegated authority limits established by the Board, President and/or CEO. Material commitments, exceptions and risks must be escalated in accordance with the organisation's approved delegation and governance framework.</p>
<p><strong>* Candidates are encouraged to apply before the deadline 13 September 2026.</strong></p>
<p><strong>** If a suitable candidate is recruited , the position will be closed</strong></p>
<p> </p>
<p> </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br>Business Development Manager<br><br>Job Scope
<br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities
<br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br>
<p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations. </span></p><br><br><br>Preferred Qualifications
<br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education
<br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience
<br><p>5-10 years of experience in business development, sales, or account management.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
Kasih Factories Group For Foodstuff
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
Confidential
Jordan - Amman
<p><strong>We</strong> <strong>are</strong> <strong>Hiring!</strong></p>
<p>Orang Hubs dedicated to making Impact Through Creative Arts, Coaching and Lifelong Learning for less privileged communities, - is seeking a passionate, grounded, and visionary</p>
<p><strong> A Center Coordinator/Manager </strong>to lead all its efforts, provide guidance to the technical team, manage administrative requirements and operations, and grow partnerships</p>
<p>The candidates for this position will work on provision of:</p>
<ul>
<li>Creative Arts Therapy programs and workshops (movement, drama, visual arts, music, etc.) in community centers</li>
<li>Training the Trainer programs — either leading sessions or recruiting and developing qualified trainers</li>
<li>Mentorship and upskilling of women to become local facilitators and project leads</li>
<li>Mobile outreach initiatives to expand impact in villages and neighboring towns</li>
<li>Needs analysis and response for the communities</li>
<li>Partnerships with local and international organizations to ensure sustainable, ethical, high-impact delivery</li>
</ul>
<p>The applicant will be the coordinator of the existing community center, and has to be able to blend therapeutic expertise with leadership, mentoring, and program design while building trust on the ground.</p>
<p>The applicant <strong><u>qualifications</u></strong> must include:</p>
<ol>
<li>A graduate in creative arts therapy, psychology, behavioral science, or social work</li>
<li>Fully fluent in both Arabic and English</li>
<li>Skilled in group facilitation, training, or coaching</li>
<li>Experienced (or confident) in building a team and developing other facilitators</li>
<li>Grounded in leadership — firm yet compassionate</li>
<li>Passionate about community well-being, creative expression, and emotional resilience</li>
<li>Organized, visionary, and deeply attuned to cultural context and human dignity</li>
</ol>
<p> </p>
<p>This isn’t just a role — it’s a mission.</p>
<p><strong>Interested applicants are invited to submit their CV with a cover letter to </strong><a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a></p>
<p><strong>no later than the 30th</strong> <strong>of July, 2026</strong></p>
<p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p>
<p> </p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects. The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives. Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure. Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps. Coordinate and manage cross-functional project teams to ensure successful project execution. Monitor project progress, identify risks and issues, and implement corrective actions when required. Prepare project documentation, governance artifacts, presentations, and executive reports. Build and maintain strong relationships with internal and external stakeholders. Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures. Track project budgets, monitor financial performance, and ensure effective cost control. Participate in vendor evaluation, selection, and contract recommendation processes. Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations. Measure project performance using KPIs and earned value metrics, providing regular status updates to management. Support Business Continuity and Emergency Response activities when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field. Minimum 8 years of Project Management experience. Experience within the Banking or Financial Services sector is highly preferred. Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</p><p></p></section>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p>
<h4>What you will do</h4>
<ul>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li>
<li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li>
<li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li>
<li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li>
<li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li>
<li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li>
<li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li>
<li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li>
<li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li>
<li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li>
<li>Adhere to the company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>High school / diploma degree or equivalent experience.</li>
<li>A minimum of 5 years of experience in restaurant management or similar roles.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Financial acumen.</li>
<li>Attention to details.</li>
<li>Ability to resolve issues and handle service recovery effectively.</li>
<li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li>
<li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li>
<li>Many other perks provided by the company.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full time job.<br>
Scheduled days and times may vary based on need.<br>
Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Jordan - Amman
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Supporting Recreation Operations</strong> </p>
<p> Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Monitors quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Schedules events, programs, and activities, as well as the work of others.</p>
<p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Supports the management of outside vendors including water sports and scuba.</p>
<p> Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</p>
<p> Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</p>
<p> Manages group activities including sand painting, bon fires, and team building events.</p>
<p> Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</p>
<p> </p>
<p> <strong>Providing and Ensuring Exceptional Customer Service</strong> </p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Participates in the performance appraisal system process, giving feedback when needed.</p>
<p> Coordinates training activities for employees in department.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
Norwegian Refugee Council (NRC)
Jordan - Amman
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<p ><span ><span >What we are looking for</span></span></p>
<p ><span >Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p>
<p > </p>
<p ><span >Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p>
<p > </p>
<p ><span >Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p>
<p > </p>
<p ><span >Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p>
<p > </p>
<p ><span ><span >What you will do</span></span></p>
<p ><span >The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p>
<p > </p>
<p ><span >The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p>
<p > </p>
<p ><span >The following is a brief description of the role:</span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p>
</li>
<li >
<p ><span ><span >Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. </span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p>
</li>
<li ><span >Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li>
<li class="ortl-align-justify" >
<p ><span >Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p>
</li>
<li ><span >Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li>
<li class="ortl-align-justify" >
<p ><span >Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p>
</li>
</ul>
<p ><span >•<span > </span>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p>
<p > </p>
<p ><span ><span >What you will bring</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span >Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Strong understanding of protection and conflict sensitivity. </span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Understanding of internal NRC operational and administrative system is an asset.</span></p>
</li>
</ul>
<p ><span >Please download </span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDs7WgC4o5IT7RgnYhVmCs9AcZgaRxs9vzqxg1wvX8q3lo?e=v3nHbT" rel="noopener noreferrer" ><span >the detailed job description</span></a><span > to learn more about the position.</span></p>
<p ><span ><span >What we offer</span></span></p>
<ul >
<li ><span >Duty station: Amman, Jordan.</span></li>
<li ><span >Duration of contract: 6 months with possibility for extension.</span></li>
<li ><span >Travel: Up to 10%.</span></li>
<li ><span >Salary/benefits: Grade 11 on NRC's grading structure. </span></li>
<li ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li>
<li ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li>
</ul>
<p ><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer" ><span >Find out more about the benefits of working for NRC</span></a></p>
<p ><span >Important information about the application process</span></p>
<ul >
<li ><span >We invite applications from all qualified candidates matching the profile. </span></li>
<li ><span >Please ensure you attach copies of your academic and professional certificates. </span></li>
<li ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li>
<li ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li>
<li ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></li>
<li ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li>
<li ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li>
</ul>
<p ><span ><span >Why NRC?</span></span></p>
<p ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p>
<p ><a href="https://vimeo.com/736782633" rel="noopener noreferrer" ><span >Watch this short video</span></a><span > to see NRC in action.</span></p>
<p ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p>
<ul >
<li ><span >do demanding and professional work, often in challenging contexts</span></li>
<li ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></li>
<li ><span >be part of a welcoming and supportive community committed to human dignity</span></li>
</ul>
<p ><a href="https://www.nrc.no/" rel="noopener noreferrer" ><span >Learn more about NRC</span></a></p>
<p ><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer" ><span >Learn more about NRC Jordan</span></a></p>
<p ><a href="https://jordaningoforum.org/" rel="noopener noreferrer" ><span >Learn more about the Jordan INGO Forum</span></a></p>
Kasih Factories Group For Foodstuff
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
Delivery Hero SE
Jordan - Amman
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We are looking for an Online Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.</strong></p><br></li><li><p><strong>Maintain continuous business relationships with vendors via regular phone calls and mails.</strong></p><br></li><li><p><strong>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies.</strong></p><br></li><li><p><strong>Make sure that the item lists of the vendors are up to date at all times.</strong></p><br></li><li><p><strong>Optimize the vendor content (MOA, delivery time, prep time, etc).</strong></p><br></li><li><p><strong>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br></li><li><p><strong>Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter.</strong></p><br></li><li><p><strong>Generate vendor coupons, promotions, and vouchers from existing vendors.</strong></p><br></li><li><p><strong>Convince vendors for brand promotion of Talabat pictures.</strong></p><br></li><li><p><strong>Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features</strong></p><br></li><li><p><strong>Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br></li><li><p><strong>Encourage vendors to subscribe to the online payment gateway.</strong></p><br></li><li><p><strong>Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery</strong></p><br></li><li><p><strong>related to the brand on Sales Force.</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Preferred candidates will be: </strong></p><br><ul><li><p><strong>Bachelor’s Degree within Business Administration or any other related field</strong></p><br></li><li><p><strong>Minimum of 3+ years’ experience within Sales</strong></p><br></li><li><p><strong>Negotiation Skills</strong></p><br></li><li><p><strong>Ability to meet deadlines and be flexible in working</strong></p><br></li><li><p><strong>Communication skills (Written and Verbal)</strong></p><br></li><li><p><strong>Strong analytical skills</strong></p><br></li><li><p><strong>Excel Skills</strong></p><br></li></ul><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects.<br> The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives.<br> Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure.<br> Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br> Coordinate and manage cross-functional project teams to ensure successful project execution.<br> Monitor project progress, identify risks and issues, and implement corrective actions when required.<br> Prepare project documentation, governance artifacts, presentations, and executive reports.<br> Build and maintain strong relationships with internal and external stakeholders.<br> Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures.<br> Track project budgets, monitor financial performance, and ensure effective cost control.<br> Participate in vendor evaluation, selection, and contract recommendation processes.<br> Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br> Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br> Support Business Continuity and Emergency Response activities when required.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field.<br> Minimum 8 years of Project Management experience.<br> Experience within the Banking or Financial Services sector is highly preferred.<br> Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</span> </div>