Oil

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br></p><p>We are looking for a motivated and professional Travel Insurance Agent to join our team. No previous insurance experience is required. The selected candidate will receive full training and support from the company to understand travel insurance products, customer service procedures, policy issuance, and regulatory requirements.</p><p>The company will also assist the candidate in the process of obtaining the required insurance license from the Central Bank of Jordan, subject to applicable rules and requirements.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries in person.</li><li>Explain travel insurance plans, benefits, coverage limits, exclusions, and policy conditions to customers in a clear and professional manner.</li><li>Assist customers in choosing the appropriate travel insurance policy based on destination, travel dates, visa requirements, and customer needs.</li><li>Issue travel insurance policies through the company’s online system after receiving proper training.</li><li>Verify customer information, including full name, passport or ID details, date of birth, travel dates, destination, and contact details.</li><li>Ensure accuracy of all customer data before policy issuance.</li><li>Assist customers who face difficulties using the website or online payment process.</li><li>Coordinate with management and the insurance provider for policy corrections, amendments, and special cases.</li><li>Follow company procedures related to confidentiality, data protection, and compliance.</li></ul><p>Required Qualifications</p><ul><li>Bachelor’s degree in any subject.</li><li>No previous insurance experience is required.</li><li>Good communication skills in Arabic and English.</li><li>Good computer skills and ability to use online systems.</li><li>Attention to detail and accuracy in data entry.</li><li>Willingness to learn insurance procedures, travel insurance products, and customer service standards.</li><li>Professional attitude and strong customer-service mindset.</li><li>Ability to work under pressure and handle multiple customer requests.</li><li>Willingness to complete training and licensing requirements as required by the Central Bank of Jordan.</li></ul><p>Training and Licensing</p><ul><li>Full training will be provided by the company.</li><li>The company will train the candidate on travel insurance products, policy issuance, customer service, compliance, and internal procedures.</li><li>The company will assist and support the candidate in applying for and obtaining the required insurance license from the Central Bank of Jordan, subject to meeting the applicable requirements.</li><li>Continuous guidance and supervision will be provided during the training and licensing period.</li></ul><p>Preferred Skills</p><ul><li>Interest in learning about insurance, travel, and online customer support.</li></ul><p>Working Conditions</p><ul><li>Both stationed in Galaria Mall, with possible online customer support duties.</li><li>May require follow-up with customers during urgent travel-related cases.</li><li>Must maintain confidentiality of customer personal information at all times.</li></ul><p>Performance Expectations</p><ul><li>Complete company training successfully.</li><li>Obtain the required license with company assistance, subject to regulatory approval.</li><li>Provide professional and timely customer service.</li><li>Issue policies accurately and with minimal errors.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Bachelor’s degree in any subject.</li><li>No previous insurance experience is required.</li><li>Good communication skills in Arabic and English.</li><li>Good computer skills and ability to use online systems.</li><li>Attention to detail and accuracy in data entry.</li><li>Willingness to learn insurance procedures, travel insurance products, and customer service standards.</li><li>Professional attitude and strong customer-service mindset.</li><li>Ability to work under pressure and handle multiple customer requests.</li><li>Willingness to complete training and licensing requirements as required by the Central Bank of Jordan.</li></ul><p>Training and Licensing</p><ul><li>Full training will be provided by the company.</li><li>The company will train the candidate on travel insurance products, policy issuance, customer service, compliance, and internal procedures.</li><li>The company will assist and support the candidate in applying for and obtaining the required insurance license from the Central Bank of Jordan, subject to meeting the applicable requirements.</li><li>Continuous guidance and supervision will be provided during the training and licensing period.</li></ul><p>Preferred Skills</p><ul><li>Previous customer service or sales experience is an advantage but not required.</li><li>Ability to communicate clearly with customers.</li><li>Good follow-up and organization skills.</li><li>Problem-solving ability.</li><li>Interest in learning about insurance, travel, and online customer support.</li></ul><p>Working Conditions</p><ul><li>Office-based position, with possible online customer support duties.</li><li>May require follow-up with customers during urgent travel-related cases.</li><li>Must maintain confidentiality of customer personal information at all times.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception.</p> <p>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p> <p> </p> <p> <strong>Meet the team!</strong> </p> <p>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</p> <p> </p> <p>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.</p> <p>You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.</p> <p> </p> <p> <strong>Help us shape the future of communication by:</strong> </p> <ul> <li> <p>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</p> </li> <li> <p>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</p> </li> <li> <p>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</p> </li> <li> <p>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</p> </li> </ul> <ul> <li> <p>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</p> </li> <li> <p>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</p> </li> <li> <p>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</p> </li> </ul> <ul> <li> <p>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</p> </li> <li> <p>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</p> </li> <li> <p>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong>What you'll bring:</strong> </p> <ul> <li> <p>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</p> </li> <li> <p>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</p> </li> <li> <p>Deep understanding of marketing automation, attribution, and funnel analytics.</p> </li> <li> <p>Proven ability to optimize campaigns based on data and performance insights.</p> </li> <li> <p>Experience working with SEO, CRO, and web analytics tools.</p> </li> <li> <p>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</p> </li> <li> <p>Experience in MENA markets is preferred; Arabic and English are a plus.</p> </li> </ul> <p> </p> <p> <strong> <span>Craft &amp; Toolkit:</span> </strong> </p> <ul> <li> <p>Performance Marketing (Paid Search, Paid Social, Display)</p> </li> <li> <p>Demand Generation &amp; Pipeline Growth</p> </li> <li> <p>Marketing Automation &amp; Lead Nurturing</p> </li> <li> <p>SEO, GEO &amp; Organic Growth</p> </li> <li> <p>Conversion Rate Optimization (CRO)</p> </li> <li> <p>Marketing Analytics &amp; Attribution</p> </li> <li> <p>Campaign Performance Optimization</p> </li> <li> <p>Account-Based Marketing (ABM)</p> </li> <li> <p>CRM &amp; Marketing Technology Platforms</p> </li> <li> <p>Budget Management &amp; ROI Analysis</p> </li> <li> <p>A/B Testing &amp; Experimentation</p> </li> <li> <p>Data Analysis &amp; Reporting</p> </li> <li> <p>Funnel Management (MQL, SQL, Pipeline)</p> </li> <li> <p>Web Analytics (GA4, Tag Manager, etc.)</p> </li> </ul> <p> </p> <p><br></p></div></div><div><div> </div> </div> <div> <div></div></div></div></section>

<p>The&nbsp;GIZ&nbsp;Jordan&nbsp;Project&nbsp;<strong><em>"</em></strong><strong><em>Strong Water Utilities</em></strong><strong>” </strong>is seeking to hire an <strong>“Energy Advisor” </strong>for full-time based employment.</p> <p>The <strong>Strong Water Utility (SWU) project</strong> is funded by the German Federal Ministry of Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Its primary objective is to support the actors in the Jordanian water sector to improve their performance and tackle challenges related to institutional development and process improvements aimed at reducing water losses and energy consumption as well as in wastewater management, desalination of brackish water and providing better rural drinking water supplies.&nbsp;</p> <p>This project is strategically designed to elevate the performance of water supply, wastewater management, and energy efficiency within the Jordanian water sector.</p> <p>The project targets professionals and managers within the Ministry of Water and Irrigation (MWI), the Water Authority (WAJ), and the three water utilities (WUs); Aqaba Water Company, AWC; Miyahuna Water Company, MWC; Yarmouk Water Company, YWC. It particularly aims to benefit the Jordanian population, especially in the governorates of Balqa, Mafraq, and Karak.</p> <p><strong>Qualifications and Specialist Knowledge</strong></p> <ul> <li>BSc in Electrical, Mechanical, Mechatronics, Energy Engineering or any area related to energy management.</li> <li>5 years of Experience in Energy Efficiency     </li> <li>5 years of proven knowledge and experience in implementing core elements of Energy Management System (EnMS) as per ISO 50001.      </li> <li>Proven experience in energy audits, Measurement and Verification as per IPMVP, data management and energy engineering analysis.</li> <li>Proven knowledge in Energy Efficiency aspects in water pumping facilities and water systems.      </li> <li>Excellent knowledge in writing reports and using excel sheets (English and Arabic).      </li> <li>Very good communication skills.  </li> <li>Fluent written and oral knowledge of Arabic and English.</li> </ul> <p><strong>Main Responsibilities</strong></p> <ul> <li>Support the implementation of ISO-50001 based Energy Management System (EMS) in the Jordanian Water Sector, including Capacity Development of target groups      </li> <li>Support the water utilities and Water Authority of Jordan (WAJ) to plan energy audits campaigns aimed at identifying energy saving opportunities, and to integrate these into action and investment plans  </li> <li>Support enhancement of the operational staff capacities of the water utilities to improve their operation and maintenance practices.&nbsp;  </li> <li>Support the water utilities in establishing energy baselines, in the identification of energy Performance Indicators, and Monitoring &amp; Evaluation of energy performance in their respective water facilities.      </li> <li>Supervise consultants and communicate results of energy load measurements and load management plans with water utilities and WAJ</li> <li>Assist in planning and monitoring the project.      </li> <li>Coordination with teams of other Outputs (GIZ staff and consulting team)         </li> <li>Perform additional tasks as requested by the project manager.    </li> </ul> <p><strong>Location</strong>: Amman, travelling to other Water Utilities frequently.</p> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p> <p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p> <p><strong><em>GIZ would like to increase the proportion of employees with disabilities. Applications from persons with disabilities are most welcome.</em></strong></p> <p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As a <strong>Bellman</strong>, you will be one of the first and last colleagues our guests interact with during their stay. Reporting directly to the Front Office Manager (or their delegate), you will provide a warm welcome, assist with luggage handling, escort guests to their rooms, and deliver exceptional service that creates a memorable arrival and departure experience in line with IHG standards.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Welcome guests upon arrival and departure in a friendly, professional, and courteous manner.</li><li>Assist guests with luggage handling, storage, transportation, and delivery requests.</li><li>Escort guests to their rooms, explaining hotel facilities, services, and room features.</li><li>Provide accurate information regarding hotel outlets, facilities, operating hours, and local attractions.</li><li>Coordinate with Front Office and Concierge teams to ensure seamless guest arrivals and departures.</li><li>Respond promptly to guest requests and inquiries, ensuring timely follow-up and resolution.</li><li>Maintain cleanliness and organization of the lobby, entrance areas, luggage room, and bell desk.</li><li>Assist with transportation arrangements, taxi requests, and guest directions when required.</li><li>Handle guest belongings with care and maintain the highest level of professionalism and confidentiality.</li><li>Support VIP arrivals, group arrivals, and special events as directed by management.</li><li>Follow hotel safety, security, and emergency procedures at all times.</li><li>Promote a positive image of the hotel by delivering outstanding guest service and hospitality.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Previous experience in Front Office, Guest Services, Bell Service, or a customer-facing role is preferred.</li><li>Strong interpersonal and communication skills with a passion for hospitality.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Knowledge of local attractions, transportation options, and guest service practices is preferred.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Physically fit and able to lift, carry, and transport guest luggage safely.</li><li>Professional appearance and positive attitude with excellent customer service skills.</li><li>Ability to work effectively as part of a team in a fast-paced environment.</li><li>A proactive and guest-focused approach with strong attention to detail.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As a <strong>Lifeguard</strong>, you will be responsible for ensuring the safety and wellbeing of all guests using the resort’s swimming pools and recreational water facilities. Reporting directly to the Recreation Manager (or their delegate), you will actively monitor pool areas, enforce safety regulations, respond to emergencies, and provide exceptional guest service in line with IHG standards.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Maintain constant surveillance of all swimming pools and designated recreational areas to ensure guest safety at all times.</li><li>Respond quickly and effectively to emergencies, accidents, and rescue situations, administering first aid and CPR when required.</li><li>Enforce pool rules, safety procedures, and resort policies in a professional and courteous manner.</li><li>Conduct regular inspections of pool areas, rescue equipment, and safety devices to ensure operational readiness.</li><li>Provide guests with information regarding pool facilities, operating hours, and safety guidelines.</li><li>Assist in maintaining cleanliness, organization, and presentation standards around pool and recreation areas.</li><li>Report safety hazards, maintenance issues, and incidents promptly to management.</li><li>Complete incident and accident reports accurately and in a timely manner.</li><li>Support recreational activities and guest engagement initiatives when required.</li><li>Ensure compliance with hotel health, safety, hygiene, and environmental standards.</li><li>Promote a welcoming and positive atmosphere while delivering excellent guest service.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Valid Lifeguard Certification from a recognized training provider.</li><li>Current CPR, First Aid, and AED certifications.</li><li>Minimum 1 year of lifeguarding experience, preferably within a hotel, resort, waterpark, or recreational facility.</li><li>Strong swimming and water rescue skills with the ability to respond effectively in emergency situations.</li><li>Knowledge of pool safety procedures, rescue techniques, and emergency response protocols.</li><li>Good communication and interpersonal skills with a guest-focused attitude.</li><li>Ability to remain calm, alert, and professional under pressure.</li><li>Good command of English; Arabic is an advantage.</li><li>Physically fit and capable of working outdoors for extended periods.</li><li>A responsible, proactive, and safety-conscious approach to work.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As <strong>a Housekeeping Rooms Supervisor</strong>, you will play a vital role in maintaining the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. Reporting directly to the Housekeeping Manager (or their delegate), you will supervise room attendants, inspect guest rooms and public areas, and ensure compliance with IHG brand standards and hotel procedures.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Supervise and coordinate the daily activities of Room Attendants and Housekeeping team members.</li><li>Inspect guest rooms, corridors, pantries, and assigned areas to ensure cleanliness, maintenance, and presentation standards are consistently achieved.</li><li>Monitor room status and coordinate closely with Front Office and Engineering to ensure timely room availability and maintenance follow-up.</li><li>Ensure all guest requests and housekeeping-related concerns are handled promptly and professionally.</li><li>Train, coach, and support team members to maintain high levels of performance and service excellence.</li><li>Conduct daily briefings and communicate operational priorities to the housekeeping team.</li><li>Monitor productivity, attendance, grooming, and compliance with hotel policies and procedures.</li><li>Report maintenance defects, safety hazards, and equipment issues to the relevant departments and follow up until completion.</li><li>Maintain proper stock levels of linen, guest supplies, and cleaning materials within assigned areas.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards at all times.</li><li>Support special projects, deep cleaning programs, and hotel initiatives as assigned.</li><li>Promote a culture of teamwork, accountability, and exceptional guest service.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Minimum 2–3 years of housekeeping experience in a 4 or 5-star hotel, including at least 1 year in a supervisory role.</li><li>Strong knowledge of housekeeping operations, cleaning procedures, and hotel quality standards.</li><li>Excellent attention to detail with a passion for cleanliness and guest satisfaction.</li><li>Good leadership, coaching, and team management skills.</li><li>Ability to prioritize tasks, solve problems, and work effectively in a fast-paced environment.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Basic computer skills and familiarity with hotel systems are preferred.</li><li>Strong organizational skills with the ability to manage multiple priorities.</li><li>A positive attitude, professional appearance, and commitment to service excellence.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description:</p><p>Director of Student Support</p><p>Services</p><p>Position Description:</p><p>The Director of Student Support Services will lead and continue to improve the</p><p>implementation of a comprehensive multi-tiered system of support for a wide range of</p><p>learners. This includes supervising all learning support personnel, participating in the</p><p>admissions process, interpreting psych-ed testing and monitoring the overall capacity</p><p>of the program by grade level.</p><p>This full time position requires up to an additional 15 days before and/or after the</p><p>academic year as determined by the Superintendent as well as engagement with email</p><p>correspondence and admissions processing during periods of vacation.</p><p>Position Responsibilities:</p><p>Leadership</p><p>1. Provide leadership for the development, monitoring, and refinement of</p><p>protocols, procedures, processes, and practices for the implementation of</p><p>systems of support to meet the needs of the ACS student body.</p><p>2. Promote innovation in the delivery of core instructional practices that are</p><p>differentiated, accommodated, and responsive to student needs including:</p><p>a. universal design for learning,</p><p>b. multi-tiered systems of support,</p><p>c. development of English for Academic Purposes,</p><p>d. delivery of differentiated instruction,</p><p>e. implementation of accommodations and extensions,</p><p>f. enhancement of Tier 1 and Tier 2 core instruction and interventions,</p><p>4</p><p>g. refinement of Tier 3 instruction and interventions and,</p><p>h. supporting dyslexic profiles,</p><p>3. Supervise all Learning Support Personnel, including Instructional Aides, by:</p><p>a. clarifying expectations,</p><p>b. supporting annual goal-setting,</p><p>c. engaging in regular supervision,</p><p>d. mentoring individuals as required and,</p><p>e. leading departmental meetings and professional learning.</p><p>4. Use data to monitor and refine EAL and LSS services.</p><p>5. Assess and support the development of systems for screening and referral</p><p>processes, and transitions between sections, and monitoring and reporting on</p><p>student progress.</p><p>6. Manage Tier 3 support services to enhance and maintain best practices and</p><p>consistency across sections while supporting other leaders to enhance and</p><p>maintain best practices and consistency across sections for Tier 1 and Tier 2</p><p>services.</p><p>7. Coordinate with the Office of Learning and Sectional Principals to ensure</p><p>up-to-date instructional materials and resources are available to support a range</p><p>of learners.</p><p>8. Collaborate with the Educational Leadership Team (ELG) to monitor and refine</p><p>support services.</p><p>9. Work closely with the Principals and Admissions Office to process applications</p><p>of students with special needs and to monitor the overall capacity for LSS</p><p>admissions by grade level.</p><p>10. Work closely with the Office of Learning to define professional learning needs of</p><p>the Student Services Department.</p><p>11. Participate, as appropriate, in teacher recruitment, hiring, placement, and</p><p>intervention.</p><p>12. Maintain relationships with outside professionals and community agencies in</p><p>order to support access to services not currently provided at ACS.</p><p>Community Relations</p><p>1. Develop and establish positive relationships with staff and maintain constructive</p><p>interactions with teams.</p><p>2. Communicate with faculty, parents, and other constituents about the</p><p>educational, social, and emotional benefits of programs that support a wide</p><p>range of learners.</p><p>5</p><p>Desired Qualifications</p><p>Director of Student Support</p><p>Services</p><p>Education/Experience</p><p>● A Master's degree in education, ideally special education or school psychology,</p><p>or related fields from an accredited institution.</p><p>● A minimum of 5 years of educational experience, preferably at a variety of levels.</p><p>● A multidisciplinary background and ability to work with a range and variety of</p><p>people including administrators, staff, students, and parents.</p><p>● Experience with budget preparation and management.</p><p>Abilities/Skills/Knowledge:</p><p>● Ability to read, analyze and interpret psychometric data and reports to</p><p>determine needs and ACS’s capacity to meet them.</p><p>● Ability to read, analyze, and interpret academic standards and assessment data.</p><p>● Ability to define problems, collect data, establish facts, and draw valid</p><p>conclusions.</p><p>● Ability to build and maintain positive relationships with fellow colleagues and</p><p>community members.</p><p>● Ability to communicate with precision and concision in written and spoken</p><p>English.</p><p>● Ability to inspire others through a positive work ethic.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Has full awareness, manages and supervises all tasks of his/her staff.</li><li>Directs the work assignment of supervisory and non-supervisory personnel</li><li>Monitors butlers to ensure residents receive prompt and courteous service</li><li>Informs other operating departments of matters concerning to Butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food &amp; Beverage, Reservations etc</li><li>Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms</li><li>Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly</li><li>Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary</li><li>Ensures that consumption of resident supplies is under control</li><li>Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents</li><li>Performs related duties and special projects assigned</li><li>Is fully aware of Fairmont Standards</li><li>Performs related duties and special projects assigned</li><li>Ensure that Butlers deliver the Fairmont Amman touch by exceeding residents’ expectations and providing proactive, personalized service</li><li>Ensure that up selling is optimized and hotel products and facilities are utilized to the utmost by all residents</li><li>Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition</li><li>Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman.</li><li>Ensure that repeat residents are met and greeted on a daily basis and profiles are updated</li><li>Ensures that long staying residents/ special attention residents/ occasion celebrating residents are given greater importance and are taken care of exclusively</li><li>Ensures all communication is carried clearly between the team and the Director of rooms</li><li>Ensures that the Director of rooms is fully aware of the tasks and assignments of every individual within the department</li><li>Conducts regular trainings and role plays to ensure all trainings are understood by the team</li></ul><br>Qualifications<br><br><ul><li>PERSONAL ATTRIBUTES</li><li>Good organizational skills</li><li>Good level of engagement with residents</li><li>Ability to manage a multi-cultural workforce</li><li>Excellent leadership &amp; communication skills</li><li>Display high levels of integrity, dedication and support for continuous improvement</li><li>Flexible management style to meet the challenges of a changing work environment</li><li>Good knowledge of the entire Butler Service Operations</li><li>Must be a self-starter, coach &amp; mentor who can motivate the Team to perform their best</li><li>Knowledge of Opera Property Management System preferred</li><li>Ability to ensure security and confidentiality of guest and hotel information</li><li>Ability to work with constant interruptions with a high degree of professionalism</li><li>Ability to prioritize and organize work assignments; delegate wor</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Has full awareness, manages and supervises all tasks of his/her staff.</li><li>Directs the work assignment of supervisory and non-supervisory personnel</li><li>Monitors butlers to ensure residents receive prompt and courteous service</li><li>Informs other operating departments of matters concerning to Butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food &amp; Beverage, Reservations etc</li><li>Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms</li><li>Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly</li><li>Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary</li><li>Ensures that consumption of resident supplies is under control</li><li>Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents</li><li>Performs related duties and special projects assigned</li><li>Is fully aware of Fairmont Standards</li><li>Performs related duties and special projects assigned</li><li>Ensure that Butlers deliver the Fairmont Amman touch by exceeding residents’ expectations and providing proactive, personalized service</li><li>Ensure that up selling is optimized and hotel products and facilities are utilized to the utmost by all residents</li><li>Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition</li><li>Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman.</li><li>Ensure that repeat residents are met and greeted on a daily basis and profiles are updated</li><li>Ensures that long staying residents/ special attention residents/ occasion celebrating residents are given greater importance and are taken care of exclusively</li><li>Ensures all communication is carried clearly between the team and the Director of rooms</li><li>Ensures that the Director of rooms is fully aware of the tasks and assignments of every individual within the department</li><li>Conducts regular trainings and role plays to ensure all trainings are understood by the team</li></ul><br>Qualifications<br><br><ul><li>PERSONAL ATTRIBUTES</li><li>Good organizational skills</li><li>Good level of engagement with residents</li><li>Ability to manage a multi-cultural workforce</li><li>Excellent leadership &amp; communication skills</li><li>Display high levels of integrity, dedication and support for continuous improvement</li><li>Flexible management style to meet the challenges of a changing work environment</li><li>Good knowledge of the entire Butler Service Operations</li><li>Must be a self-starter, coach &amp; mentor who can motivate the Team to perform their best</li><li>Knowledge of Opera Property Management System preferred</li><li>Ability to ensure security and confidentiality of guest and hotel information</li><li>Ability to work with constant interruptions with a high degree of professionalism</li><li>Ability to prioritize and organize work assignments; delegate wor</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents — how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build virtual companies following a high-level plan - codebase, infrastructure, and context (conversations, documentation, tickets) that form a realistic environment with development history Assemble and calibrate tasks from intermediate states of the virtual company: craft the prompt, define evaluation criteria, and ensure the task is solvable and the evaluation is fair Design tasks set in isolated environments - emulations of a developer's workstation: a Linux machine with development tools (terminal, CLI), MCP servers (repository, task tracker, messenger, documentation, etc.<br>), and a real web application codebase Write tests that accept all correct solutions and reject incorrect ones - neither too strict (breaking on valid approaches) nor too lenient (passing bad ones) Iterate with an AI agent on tests - verifying they catch real problems, don't miss bad solutions, and don't break on good ones Review code written by agents, analyze why an agent failed or succeeded, and design edge cases and adversarial scenarios Iterate based on feedback from expert QA reviewers who score your work on quality criteria What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate A significant part of the work is done together with AI - it's very hard to create tasks that challenge frontier models without using frontier models.<br> What we look for This opportunity is a good fit for experienced developers, software engineers, and/or test automation specialists open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Computer Science, Software Engineering, or related fields 5+ years in software development, primarily Python (FastAPI, pytest, async/await, subprocess, file operations) Background in full-stack development, with experience building React-based interfaces (JavaScript/TypeScript) and robust back-end systems Experience writing tests (functional, integration — not just running them) Docker containers, and familiarity with infrastructure tools (Postgres, Kafka, Redis) CI/CD understanding (GitHub Actions as a user: triggers, labels, reading results) English proficiency - B2 You don't need to be an expert in every item, but you should be comfortable reading and reasoning about code across the stack.<br> Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions.<br> Writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Effort estimate Tasks for this project are estimated to take 20 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $40 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>OUR COMMITMENT TO DIVERSITY &amp; INCLUSION:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>WHY WORK FOR ACCOR?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning &amp; Organizing:</strong></p><br><ul><li><ul><li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>To generally promote and ensure good inter-departmental relations.</li><li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her.</li><li>To take time and get to know the guests, and to be committed to service excellence.</li><li>To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.</li></ul></li></ul><p><strong>Operations:</strong></p><br><ol><li>Monitor’s duty schedules for the respective team.</li><li>Works towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>Ensures that under no circumstances the entrance door is left unattended.</li><li>Contributes to meet / maximize the monthly revenue budget for the respective outlet.</li></ol><p><strong>Operations:</strong></p><br><ol><li>Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li><li>He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To pass any maintenance requests to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li><li>Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li><li>Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li><li>Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li><li>Contributes to the upkeep of the outlet’s database of regular guests.</li><li>Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li><li>Resolves guests’ complaints directly or consults with immediate Supervisor.</li><li>Does all mise en place work according to a whole day service requirements.</li><li>Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li><li>Attends regular departmental meetings and conduct’s briefings (on behalf) and contributes to an open communication with in the assigned team.</li><li>Familiar with the outlets menu and promotional activities.</li><li>Familiar with the company’s internal policies and safety procedures.</li><li>Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li><li>To have a complete understanding of and to adhere to Mövenpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li></ol><p><strong>Administration:</strong></p><br><ol><li>To assist the outlet manager with the following reports:</li><li>Overtime &amp; extra hours consumed monthly.</li><li>Daily log book</li><li>Time schedule weekly</li><li>Vacation schedules yearly</li><li>Buffet name Tags and menu printing</li></ol> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents — how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build virtual companies following a high-level plan - codebase, infrastructure, and context (conversations, documentation, tickets) that form a realistic environment with development history Assemble and calibrate tasks from intermediate states of the virtual company: craft the prompt, define evaluation criteria, and ensure the task is solvable and the evaluation is fair Design tasks set in isolated environments - emulations of a developer's workstation: a Linux machine with development tools (terminal, CLI), MCP servers (repository, task tracker, messenger, documentation, etc.<br>), and a real web application codebase Write tests that accept all correct solutions and reject incorrect ones - neither too strict (breaking on valid approaches) nor too lenient (passing bad ones) Iterate with an AI agent on tests - verifying they catch real problems, don't miss bad solutions, and don't break on good ones Review code written by agents, analyze why an agent failed or succeeded, and design edge cases and adversarial scenarios Iterate based on feedback from expert QA reviewers who score your work on quality criteria What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate A significant part of the work is done together with AI - it's very hard to create tasks that challenge frontier models without using frontier models.<br> What we look for This opportunity is a good fit for experienced developers, software engineers, and/or test automation specialists open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Computer Science, Software Engineering, or related fields 5+ years in software development, primarily Python (FastAPI, pytest, async/await, subprocess, file operations) Background in full-stack development, with experience building React-based interfaces (JavaScript/TypeScript) and robust back-end systems Experience writing tests (functional, integration — not just running them) Docker containers, and familiarity with infrastructure tools (Postgres, Kafka, Redis) CI/CD understanding (GitHub Actions as a user: triggers, labels, reading results) English proficiency - B2 You don't need to be an expert in every item, but you should be comfortable reading and reasoning about code across the stack.<br> Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions.<br> Writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Effort estimate Tasks for this project are estimated to take 20 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $40 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards.<br> The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project.<br> This is a full-time position reporting to the Quality Manager.<br> Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments Daily and Monthly Responsibilities • Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.<br> • Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.<br> • Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.<br> • Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.<br> • Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.<br> • Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.<br> • Own and drive User Acceptance Testing (UAT) end-to-end — plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.<br> • Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.<br> • Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.<br> • Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.<br> • Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.<br> • Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.<br> • Lead the QC team by example — set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.<br> • Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.<br> • Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.<br> • Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.<br> • Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.<br> • Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.<br> • Assist with performance evaluations as needed.<br> • Perform other duties as assigned.<br> • Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.<br> • 8+ years of hands-on experience in software quality control/testing, with at least 3–4 years in a lead or supervisory role.<br> • 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).<br> • 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).<br> • Professional certification such as ISTQB-CTFL or ISTQB-CTAL.<br> • Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).<br> • Proficiency in test automation tools and frameworks (e.<br>g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.<br> • Proficiency in at least one programming or scripting language (e.<br>g., Java, Python, JavaScript).<br> • Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).<br> • Track record of owning UAT cycles and driving them to successful completion.<br> • Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.<br> • In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.<br> • Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.<br> • Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.<br> • Excellent command of written and spoken English.<br></span> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p> <h4>What you will do</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li> <li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li> <li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li> <li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li> <li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li> <li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li> <li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li> <li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li> <li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li> <li>Adhere to the company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>High school / diploma degree or equivalent experience.</li> <li>A minimum of 5 years of experience in restaurant management or similar roles.</li> <li>Excellent verbal communication skills in both Arabic and English languages.</li> <li>Financial acumen.</li> <li>Attention to details.</li> <li>Ability to resolve issues and handle service recovery effectively.</li> <li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li> <li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li> <li>Many other perks provided by the company.</li> </ul> <h4>Schedule & hours:</h4> <p>Full time job.<br> Scheduled days and times may vary based on need.<br> Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p> <h4>What you will do</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li> <li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li> <li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li> <li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li> <li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li> <li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li> <li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li> <li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li> <li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li> <li>Adhere to the company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>High school / diploma degree or equivalent experience.</li> <li>A minimum of 5 years of experience in restaurant management or similar roles.</li> <li>Excellent verbal communication skills in both Arabic and English languages.</li> <li>Financial acumen.</li> <li>Attention to details.</li> <li>Ability to resolve issues and handle service recovery effectively.</li> <li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li> <li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li> <li>Many other perks provided by the company.</li> </ul> <h4>Schedule & hours:</h4> <p>Full time job.<br> Scheduled days and times may vary based on need.<br> Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating and overseeing the operational delivery of examination services to institutional clients (B2O), ensuring services are delivered accurately, efficiently, and in compliance with British Council policies and awarding body regulations.</p><br><br><p>Working in partnership with the <strong>B2O Account Support Officer</strong>, the role manages the operational processes that support service delivery, including registration, scheduling, billing and credit notes, payment tracking, post-exam administration, and communication with UK Examination Boards. The role may also provide operational oversight, quality assurance, and escalation management for activities delivered by centralised hub teams.</p><br><br><p>Collaborating closely with Delivery, Planning &amp; Registration, Workforce Resourcing, Finance, and hub teams, the B2O Delivery Coordinator ensures operational readiness, service continuity, and a consistently high-quality experience for institutional clients.</p><br><br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating the operational delivery of examination services for institutional clients, ensuring services are delivered accurately, on time, and in full compliance with British Council policies and awarding body regulations. The role oversees key operational processes including registration, scheduling, test administration, billing, credit notes, payment tracking, post-exam activities, and communication with UK Examination Boards for university and professional exams. Working closely with internal teams and, where applicable, centralised hub teams, the role monitors operational performance, ensures service readiness, maintains accurate records, and manages escalations to support high-quality and compliant exam delivery.</p><br><br><p>Working in partnership with the B2O Account Support Officer, the B2O Delivery Coordinator provides the operational support required to deliver a seamless client experience. The role collaborates with Delivery, Planning &amp; Registration, Workforce Resourcing, Customer Service, Finance, and hub teams to ensure operational alignment, effective stakeholder communication, and business continuity. In addition, the post-holder supports financial accuracy, monitors operational risks, ensures audit readiness, promotes quality and continuous improvement, and provides guidance, training, and operational oversight to teams involved in B2O service delivery.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>University Degree or equivalent experience&nbsp;</li><li><strong>English Language Requirement:</strong> Strong written and spoken English skills are essential, as British Council systems, processes, and global operations are conducted in English.</li></ul>&nbsp;<br><strong>Desirable</strong><br><ul><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.&nbsp;</li><li>Lean Six Sigma qualification.</li></ul>&nbsp;<br><span><strong>Important Information</strong></span><br><ul><li><span>Job Grade: 4/H</span></li><li><span>Job Location: Jordan - Amman</span></li><li><span>Gross Monthly Salary: <span>645 JOD</span>&nbsp;</span></li><li><span>Contract: Five Months Fixed Term Contract</span></li><li><span>Closing Date: 2 August 2026</span></li></ul>&nbsp;<br><strong><span>This role is only open for candidates who have the legal right to live and work in the job location</span></strong><br>&nbsp;<br>&nbsp;<br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>