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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary SkillUp MENA is seeking an experienced and results-driven Training Manager to lead the planning, development, and delivery of high-quality learning solutions for corporate clients across Jordan. The ideal candidate will manage the full training lifecycle, collaborate with clients to identify learning needs, oversee trainers and training operations, and ensure every program delivers measurable business impact in line with SkillUp MENA's learning philosophy.</p><p>Key Responsibilities</p><ul><li>Manage the end-to-end lifecycle of corporate training programs, from needs assessment to post-training evaluation.</li><li>Meet with clients to understand business objectives and recommend suitable learning solutions.</li><li>Design training plans, learning journeys, and development roadmaps.</li><li>Coordinate with internal teams, trainers, instructional designers, and project managers to ensure successful program delivery.</li><li>Recruit, evaluate, and manage freelance trainers and subject matter experts.</li><li>Develop training schedules, budgets, and project timelines.</li><li>Monitor training quality and learner satisfaction through evaluations and performance metrics.</li><li>Prepare training proposals, presentations, and client reports.</li><li>Ensure all training materials are updated, engaging, and aligned with industry best practices.</li><li>Maintain strong relationships with existing clients while identifying opportunities for additional learning solutions.</li><li>Support business development activities by participating in client meetings and solution presentations.</li><li>Ensure compliance with SkillUp MENA quality standards and project requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Human Resources, Education, Training, or a related field.</li><li>5+ years of experience in Learning & Development, Corporate Training, or Training Management.</li><li>Experience working with corporate clients and managing multiple training projects simultaneously.</li><li>Strong knowledge of adult learning principles and instructional methodologies.</li><li>Experience with Learning Management Systems (LMS) is preferred.</li><li>Professional certifications such as CPTD, ATD, SHRM, CIPD, or PMP are considered an advantage.</li></ul><p>Required Skills</p><ul><li>Excellent presentation and facilitation skills.</li><li>Strong project management and organizational abilities.</li><li>Client relationship management.</li><li>Training needs analysis.</li><li>Curriculum planning and program development.</li><li>Leadership and team management.</li><li>Excellent communication and negotiation skills.</li><li>Problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office and learning technologies.</li><li>Fluent in both Arabic and English (written and spoken).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and oversee all banking operations to ensure efficiency, accuracy, compliance, and service excellence.</p><p>Develop and implement operational strategies that support the Bank's strategic objectives and sustainable growth.</p><p>Drive operational excellence through process optimization, automation, and digital transformation initiatives.</p><p>Ensure compliance with regulatory requirements, Central Bank regulations, internal policies, and governance standards.</p><p>Strengthen operational risk management frameworks and internal control processes.</p><p>Monitor operational performance through KPIs and implement continuous improvement initiatives.</p><p>Collaborate with executive leadership to support strategic planning, business growth, and organizational transformation.</p><p>Oversee business continuity planning and operational resilience across all banking operations.</p><p>Manage relationships with regulatory authorities, auditors, and key external stakeholders.</p><p>Lead, mentor, and develop senior operational teams while driving succession planning and talent development.</p><p>Oversee operational budgets, resource planning, and cost optimization initiatives.</p><p>Enhance customer experience by improving operational processes across all banking channels.</p><p>Required Skills</p><p>Change Management</p><p>Strategic Planning</p><p>Risk Management</p><p>Communication</p><p>Operational Management</p><p>Job Details</p><p>Location Amman - Jordan</p><p>Industry Accounting & Finance</p><p>Job Type Full-Time</p><p>Degree Bachelor</p><p>Experience 20+</p><p>Nationality Unspecified</p><p>Login to Apply</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Finance, Business Administration, Banking, Accounting, Economics, or a related field.</p><p>Master's degree (MBA or equivalent) is highly preferred.</p><p>Professional certifications such as PMP, Lean Six Sigma, COBIT, ITIL, or Risk Management certifications are an advantage.</p><p>Minimum 20 years of progressive experience in the banking sector, primarily in Banking Operations.</p><p>At least 10 years of experience in senior executive leadership roles within a reputable bank.</p><p>Extensive experience managing large-scale banking operations in a regulated environment.</p><p>Proven track record in operational transformation, process improvement, and digital banking initiatives.</p><p>Strong knowledge of retail banking, corporate banking, centralized operations, payments, trade finance, card operations, branch operations, and back-office functions.</p><p>Experience working with regulatory authorities and governance frameworks.</p><p>Excellent leadership, strategic planning, stakeholder management, and decision-making skills.</p><p>Strong communication skills in both Arabic and English.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Join BlackStone eIT as a Data Engineering lead a talented team of data professionals in our mission to harness the power of data for impactful decision-making.<br> In this role, you will oversee the design, development, and enhancement of our data infrastructure, ensuring it aligns with the company's strategic goals.<br> You will also collaborate closely with various departments to identify data needs and implement effective data management solutions.<br> As a Data Engineering Manager, you will be instrumental in driving best practices in data engineering and fostering a culture of innovation within your team.<br> Responsibilities Manage and lead the data engineering team, providing guidance, mentorship, and support in their professional growth Design and implement scalable data solutions to meet business needs Collaborate with cross-functional teams to identify and prioritize data initiatives Oversee the development and maintenance of data pipelines, ensuring optimal data quality and accessibility Implement policies and procedures for data governance, security, and compliance Monitor and optimize data performance, reliability, and efficiency Stay abreast of industry trends and advancements in data engineering methodologies Facilitate clear communication of data strategy and project updates to stakeholders Bachelor's or Master's degree in Computer Science, Data Science, or a related field At least 7 years of experience in data engineering, with a minimum of 3 years in a managerial role Strong proficiency in data engineering tools and technologies, including ETL frameworks, SQL, and NoSQL databases Experience with cloud platforms (AWS, Azure, or GCP) and big data technologies (Hadoop, Spark) Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously Strong leadership skills with demonstrated experience in building and mentoring high-performing teams Excellent analytical and problem-solving abilities Strong communication skills, with the ability to convey complex data concepts to technical and non-technical stakeholders Knowledge of data governance and compliance standard</span> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span><span><span>The Senior Logistics Supervisor will oversee daily logistics operations to ensure the efficient and timely delivery of goods. This role involves managing a team, coordinating with various departments, and optimizing logistics processes to enhance service quality and operational efficiency.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Supervise and mentor logistics staff, providing guidance and support to enhance performance and professional development.</span></span></span></li>
<li><span><span><span>Oversee daily logistics operations, including warehousing, inventory management, and transportation, ensuring adherence to company policies and procedures.</span></span></span></li>
<li><span><span><span>Analyze logistics processes to identify inefficiencies and implement improvements to enhance service delivery and reduce costs.</span></span></span></li>
<li><span><span><span>Collaborate with internal departments, including sales, customer service, and procurement, to ensure seamless logistics operations and customer satisfaction.</span></span></span></li>
<li><span><span><span>Track and report key performance indicators (KPIs) related to logistics operations, ensuring targets are met or exceeded.</span></span></span></li>
<li><span><span><span>Monitor inventory levels, conduct regular audits, and ensure optimal stock levels to meet customer demands.</span></span></span></li>
<li><span><span><span>Manage relationships with external logistics providers, negotiating contracts and ensuring compliance with service level agreements (SLAs).</span></span></span></li>
<li><span><span><span>Ensure all logistics operations comply with health, safety, security, and environmental regulations and company standards.</span></span></span></li>
<li><span><span><span>Provide training and development opportunities for staff to enhance their skills and knowledge in logistics and supply chain management.</span></span></span></li>
<li><span><span><span>Address customer inquiries and resolve logistics-related issues promptly to maintain high levels of customer satisfaction.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.</span></span></span></li>
<li><span><span><span> 5 years of experience in logistics or supply chain management, with at least 2 years in a supervisory role.</span></span></span></li>
<li><span><span><span>Strong understanding of logistics processes, inventory management, and transportation operations.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Customer Focus<br>Financial Acumen<br>Leadership Skills<br>Negotiation Skills<br>Problem Solving<br>Project Management<br>Regulatory Compliance<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites.</li><li>Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc.</li><li>Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>Installs and configures network printers.</li><li>Joins client computers to Microsoft Active Directory domains.</li><li>Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>Installs, configures, and maintains security software on military computer systems.</li><li>Repairs and maintains desktop and laptop hardware.</li><li>Daily administration of Exchange 200X servers and Outlook Web Access.</li><li>Proficiency in Microsoft SMS, MOM, SCCM and WSUS.</li><li>Performs VERITAS Backup Exec to conduct file server Backup / Restores.</li><li>Maintain Systems Availability and perform regular maintenance on equipment.</li><li>Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li><li>Maintaining antivirus / security requirements by the US Army standards and regulations.</li><li>Provides user and Microsoft Exchange account maintenance as required.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>One year of related experience may be substituted for one year of education if degree is required.</li><li>High School diploma or GED required.</li><li>Bachelor s Degree in information technology (IT) or a related field preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Required to be an expert in all functions relating to a Windows Server operating system environment.</li><li>Must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>Experience with a customer service-oriented company.</li></ul><p></p></section>
<p><strong>Job Description</strong></p>
<p><strong>Position Title:</strong> Operations Officer</p>
<p><strong>Job Summary</strong></p>
<p>The Operations Officer is responsible for supporting and coordinating the organization’s operational activities to ensure the efficient delivery of humanitarian, relief, and development interventions. The role focuses on operational planning, interdepartmental coordination, emergency response readiness, stakeholder engagement, and ensuring smooth implementation of organizational operations in accordance with established policies, procedures, and strategic objectives.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Operations Management & Coordination</strong></p>
<ul>
<li>Coordinate daily operational activities and ensure the effective implementation of organizational plans and priorities.</li>
<li>Facilitate coordination between departments to ensure smooth workflow and timely execution of operational activities.</li>
<li>Monitor operational performance and identify challenges, bottlenecks, and areas requiring corrective action.</li>
<li>Follow up on operational decisions and ensure timely implementation of agreed actions.</li>
<li>Support the coordination of humanitarian response, recovery, and development operations as required.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Emergency Preparedness & Response</strong></p>
<ul>
<li>Support organizational preparedness and contingency planning efforts for emergency situations.</li>
<li>Coordinate operational readiness activities and response mechanisms during emergencies and humanitarian crises.</li>
<li>Ensure effective communication and coordination among relevant departments during emergency response operations.</li>
<li>Monitor developments and emerging needs that may affect operational planning and response activities.</li>
</ul>
<p><strong>Operational Monitoring & Reporting</strong></p>
<ul>
<li>Maintain operational records, reports, and documentation related to organizational activities.</li>
<li>Prepare operational reports, situation updates, briefings, and management summaries.</li>
<li>Monitor implementation progress and provide regular updates to management on operational performance.</li>
<li>Contribute to lessons learned exercises and operational reviews.</li>
</ul>
<p><strong>Stakeholder Coordination & Representation</strong></p>
<ul>
<li>Coordinate with government entities, humanitarian partners, donors, UN agencies, NGOs, and other stakeholders on operational matters.</li>
<li>Participate in coordination meetings, workshops, operational forums, and external engagements.</li>
<li>Represent the organization in operational and coordination meetings as assigned.</li>
<li>Maintain effective working relationships with internal and external stakeholders.</li>
</ul>
<p> </p>
<p> </p>
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<p> </p>
<p><strong>Team Support & Capacity Building</strong></p>
<ul>
<li>Provide guidance and operational support to staff involved in organizational operations.</li>
<li>Facilitate knowledge sharing and promote adherence to organizational procedures and operational standards.</li>
<li>Coordinate operational training and capacity-building activities when required.</li>
</ul>
<p><strong>Other Duties</strong></p>
<ul>
<li>Undertake field visits and duty travel as required to support operational activities, coordination efforts, assessments, and monitoring missions.</li>
<li>Perform any other duties related to organizational operations as assigned by the supervisor.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor’s degree in Business Administration, Public Administration, Logistics, Supply Chain Management, International Relations, Development Studies, Social Sciences, or a related field.</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum of 3 years of relevant professional experience in operations, humanitarian response, emergency management, logistics coordination, or organizational administration.</li>
<li>Experience coordinating with government entities, donors, humanitarian organizations, and other stakeholders.</li>
<li>Experience in operational planning, coordination, and problem-solving within dynamic working environments.</li>
<li>Previous experience in humanitarian or relief operations is an advantage.</li>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong operational coordination and organizational skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to manage multiple priorities and work under pressure.</li>
<li>Excellent communication and stakeholder engagement skills.</li>
<li>Strong reporting and documentation skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
</ul>
<p> </p>
<p><strong>Languages</strong></p>
<ul>
<li>Fluency in Arabic and English (written and spoken).</li>
</ul>
<p><strong>Contract & Duty Station</strong></p>
<ul>
<li>Contract duration: One year (renewable subject to performance and funding availability).</li>
<li>Duty Station: Amman, Jordan.</li>
</ul>
<p> </p>
<p><strong>Only shortlisted candidates will be contacted.</strong></p>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning & Organizing:</strong></p><br><ul><li>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</li></ul><p><strong>Operations:</strong></p><br><ol><li>Attends regular training sessions in line with the departmental P&P i.e. guest care, product knowledge, grooming standards, up-selling, etc.</li><li>Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.</li><li>Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. </li><li>Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>Handles the guest greeting upon arrival and their seating through the hostess.</li><li>Ensures that under no circumstances the entrance is left unattended.</li><li>Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>Does all mise-en place work according to the whole day service requirements.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To pass any maintenance requests to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>To treat guests and colleagues in a polite and courteous manner.</li><li>To observe high standards of personal hygiene.</li><li>To maintain clean and organized side stations at all times.</li><li>To anticipate customers’ needs.</li><li>To be flexible in assisting around different areas of the hotel.</li><li>Familiar with the company’s internal policies and safety procedures</li><li>Helps in other areas of the Hotel if the situation requires.</li><li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li></ol><p><strong>Administration:</strong></p><br><ol><li>Work hand to hand with the hostess to ensure the name tag is all complete and in proper position</li><li>Ensuring business card and database are handed over to the hostess for the record</li><li>Make sure all the bill is handed over to the cashier</li><li>Ensure all the item is charged accordingly in the micros system as per the guest consumption</li></ol><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Job Purpose To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the Bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems.<br> The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the Bank and its employees.<br> Key Responsibilities Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.<br> Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.<br> Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.<br> Calculate, review, and validate payroll for employees of the Bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.<br> Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.<br> Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.<br> Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.<br> Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.<br> Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.<br> Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.<br> Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.<br> Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.<br> Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.<br> Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.<br> Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.<br> Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.<br> Participate as a primary or alternate member in Business Continuity Plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.<br> Education Bachelor’s degree in business administration, Banking, Finance, Accounting, or a related field.<br> Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.<br> Strong knowledge of payroll administration, accounting principles, and financial controls.<br> Comprehensive understanding of Human Resources policies, systems, and procedures.<br> Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.<br> Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.<br> Strong analytical, organizational, and problem-solving skills.<br> Excellent attention to detail and accuracy.<br> Effective leadership, supervisory, and team management capabilities.<br> Strong verbal and written communication skills.<br> Ability to collaborate effectively with internal and external stakeholders.<br> Commitment to confidentiality, compliance, and professional integrity.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As a Senior Bilingual Copywriter, you’ll serve as the brand’s voice and creative compass.<br> You will be responsible for shaping and maintaining the consistency of Jeeny’s communications across the Jordanian and Saudi markets, ensuring every word reflects our brand identity and purpose.<br> This role requires a strategic and creative thinker who can develop compelling bilingual content across multiple platforms, while collaborating closely with cross-functional teams to bring campaigns and brand initiatives to life.<br> Key Responsibilities Define and uphold Jeeny’s tone of voice across all content and communication channels.<br> Lead the ideation and development of campaign messaging and creative concepts.<br> Review, edit, and mentor other writers to maintain quality, consistency, and strong storytelling standards.<br> Collaborate closely with brand, marketing, and design teams to ensure alignment across all customer touchpoints.<br> Write localized, engaging, and trend-relevant content tailored to audiences in Jordan and KSA.<br> Ensure all content aligns with Jeeny’s brand strategy, objectives, and regional market trends.<br> Create compelling ad copy for digital campaigns, including headlines, descriptions, and calls-to-action optimized for engagement and performance.<br> Develop and refine content for both passenger and driver applications to improve user experience, engagement, and clarity.<br> Write and update website content to ensure relevance, clarity, SEO alignment, and consistency with Jeeny’s tone of voice.<br> Create well-researched blog entries that strengthen Jeeny’s digital presence and brand authority.<br> Draft professional press releases and long-form articles in both English and Arabic, ensuring accuracy, relevance, and impact.<br> Utilize AI-powered tools to support ideation, content research, language refinement, and workflow efficiency, while ensuring all outputs are strategically reviewed, edited, and aligned with Jeeny’s tone of voice and quality standards.<br> Stay up to date with emerging content trends, platform behaviors, audience insights, and AI developments to continuously optimize creative output and efficiency.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Shape the voice and storytelling of a growing regional brand.<br> Work on impactful campaigns and creative initiatives across multiple markets.<br> Collaborate with cross-functional teams in a dynamic and fast-paced environment.<br> Career growth and professional development opportunities.<br> Bachelor’s Degree in Languages, Translation, Marketing, Communications, Journalism, or a related field.<br> 5+ years of experience in copywriting, content writing, or creative communications, preferably within marketing, advertising, or digital environments.<br> Proven experience developing creative strategies and managing content projects end-to-end.<br> Proficiency in both English and Arabic, including Modern Standard Arabic and the Saudi dialect.<br> Strong conceptual thinking, creativity, and storytelling abilities.<br> Excellent command of language, grammar, tone adaptation, and attention to detail.<br> Ability to manage multiple priorities and deliver high-quality work under tight deadlines.<br> Experience writing across multiple formats including social media, campaigns, digital ads, blogs, websites, press releases, and product/app content.<br> Understanding of digital marketing, audience engagement, and content performance best practices.<br> Experience using AI-assisted writing and research tools to enhance productivity while maintaining originality, brand consistency, and editorial quality.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What we are looking for: An experienced shelter professional to support the cluster team in guiding shelter agencies in the development and implementation of shelter programming, to provide safe and resilient shelter solutions. They will ensure that solutions are in line with global standards and best practice. The position holder will coordinate the Technical Working Groups (TWGs), which are created on a needs-basis to address specific issues related to shelter programming, currently there is Emergency Damage Assessment TWG, Cash Market Monitoring TWG, Transitional Shelter Assistance TWG and a new joint technical working group with site management covering topics at site level. Additionally, they will assist in identifying and building relationships with key humanitarian partners for the shelter response, such as national and provincial authorities or technical experts.</p><p>What you will do: Ensure that the shelter response is informed by appropriate relevant Technical Standards, including among others Sphere, and good practice, chairing the Technical Working Groups (TWGs), while promoting the involvement of all stakeholders. Conduct field visits in coordination with SC partners to programme areas and affected communities, which should be used to identify emerging technical issues and trends at field level and document this information so that it can influence discussions at national level. (when possible). Supervise two seconded technical coordinators/advisors Alongside the Shelter Cluster coordinators contribute to the development and continuous updating of a SC Strategy in a consultative process with SC partners, including the local government, and ensure that the shelter response is driven by this strategy. Identify and categorise existing shelter typologies, in order to design appropriate solutions in close collaboration with Shelter Coordinators. Liaise and collaborate with relevant local authorities and other key stakeholders. Ensure appropriate collaboration with the shelter response-related clusters of site management, Early Recovery, Education, Health, Protection, and WASH in the work of the Shelter Cluster. Coordinate the integration of cross-cutting issues in the work of the Shelter Cluster, including HLP, age, gender, and diversity. Lead/co-lead the joint technical working group with Site Management Cluster. Please download the detailed job description to learn more about the position.</p><p>What we offer: Duty station: Amman, Jordan Contract: 12 months (Renewal is subject to performance and funds availability) Travel: Approx. 50% to NRC Palestine field locations Salary/benefits: grade 9 on NRC s salary scale NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Important information about the application process Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. For current NRC employees, please use your official email address when applying Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. We receive many applications for each vacant position and so only shortlisted candidates will be contacted. If you have any questions about this role, please email EMAIL_ADDRESS with the job title as the subject line. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts. join a work culture that empowers every employee to share ideas and take responsibility. be part of a welcoming and supportive community committed to human dignity. Learn more about NRC's operations in Palestine here. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you will bring: Advanced University Degree (Master s/ MPhil ) in Civil/Structural/Architectural Engineering or another relevant field. Minimum 5 years of Professional Experience in Shelter, Non-Food Items, at a managerial level in emergency and conflict and post conflict environments. Has experience within the humanitarian architecture (cluster system) and with humanitarian appeals, humanitarian response plans and common humanitarian funds. Good knowledge of shelter-related technical guidelines and international standards, including Sphere. Sound technical knowledge and experience on traditional architecture materials, construction methods, and resilient construction techniques. Proficiency in computer applications (MS Word, Excel) and knowledge of CAD software is required. Skills in graphic design (Adobe Suite) software is desirable. Knowledge of Palestine context. Ability to work under stressful conditions, meet short deadlines and travel extensively at short notice to support field operations. Completion of the Shelter Cluster Coordination Training Programme (IFRC/UNHCR) and/or the Shelter and Settlements in Emergencies Training is highly desirable. Knowledge of Arabic and experience working in Palestine or comparable humanitarian contexts in the Middle East is highly desirable. Experience from working in complex and volatile contexts . Excellent advocacy and representation skills including the ability to develop strong interpersonal relationships to facilitate communication within the cluster. Able to work under extreme pressure and good at timely decision making .</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>IMPACT is currently recruiting a Deputy Country Representative to, under the supervision of the IMPACT oPt Country Representative, oversee the programme management of IMPACT oPt. The role will involve oversight of all IMPACT oPt Research Cycles, line management of all Research Managers and Specialists, liaison with and reporting to donors, Human Resource management (recruitment and staff welfare), external engagement (external representation, partnership development, and maintenance), strategy development, through contextual understanding both of the crisis and the coordination structure, as well as striving for team cohesion. This person will be a key member of the IMPACT oPt Senior Management Team (SMT). The position will also at times serve as the Acting Country Representative in the absence of the CR. The position will be based in Amman with regular travel to IMPACT oPt bases.</p>
<p><strong>RESPONSIBILITIES</strong></p>
<p><strong>Programmes Oversight and Quality Control</strong></p>
<ul>
<li>Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities;</li>
<li>In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors;</li>
<li>Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner.</li>
<li>Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes:</li>
<ul>
<li>regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;</li>
<li>supporting in building and maintaining external relationships as relevant;</li>
<li>empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff;</li>
<li>supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare.</li>
</ul>
<li>Review information products, to ensure that products are of high quality and effectively inform target audiences.</li>
<li>Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;</li>
<li>Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</li>
</ul>
<p><strong>Training and staff capacity development</strong></p>
<ul>
<li>Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions;</li>
<li>Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</li>
</ul>
<p><strong>Grants development, management, and oversight</strong></p>
<ul>
<li>Under the supervision of the Country Representative and with support from Research Managers and project focal points, contribute to identifying funding opportunities, drafting proposals, and conducting initial discussions with donors/partners</li>
<li>In coordination with the Country Representative, maintain IMPACT oPt s strong relationships with its existing donors through regular meetings to brief on project progress, key developments in the oPt context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed.</li>
<li>Together with the Country Representative, develop IMPACT oPt s project development strategy, including exploring partnerships with new donors, mapping potential donors, and conducting prospect research.</li>
<li>Support the Country Representative and project development department in tracking donor requirements and deadlines, via delegation and follow-up of tasks to focal points, review, and in some cases drafting of reports;</li>
<li>Lead on building systems to externalise institutional knowledge, to ensure lessons-learned are not lost with staff turnover.</li>
</ul>
<p><strong>Human Resource Management (recruitment and staff welfare)</strong></p>
<ul>
<li>Together with the Country Representative, identify needs for staff recruitment, including capacity or skills gaps within the units.</li>
<li>Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting Research Managers to conduct strong interviews.</li>
<li>Together with the Country Representative, ensure that appraisals, contract renewals, and recruitments are done in timely manner to minimise gaps in the team.</li>
<li>Together with the Country Representative, maintain team morale, a strong team spirit, and monitor staff welfare, as well as help ensure team cohesion between bases, and within and across units.</li>
</ul>
<p><strong>External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)</strong></p>
<ul>
<li>Under the supervision of the Country Representative, ensure that IMPACT oPt maintains its strong relationships and position as a key information actor in the response through regular engagement with representatives within the humanitarian coordination structure, UN agencies, key NGO forums, and other IM actors.</li>
<li>Together with the Country Representative and project focal points when relevant, identify, develop and maintain partnerships with relevant actors, such as other IM actors, clusters/working groups, NGOs, and representatives of relevant NGO forums.</li>
<li>Support the Country Representative in IMPACT oPt advocacy work; largely revolving around raising awareness of key findings with regards to the humanitarian situation in oPt and situating these within wider conversations in the response, in order to ensure that key findings are heard and used to inform response strategies and implementation, and that the response is based on reliable information.</li>
<li>Represent IMPACT and present findings at relevant key platforms/meetings.</li></ul><ul>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent academic qualifications, including a Master s degree in relevant discipline required; At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role; Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise; Experience with external engagement (donors, partners and other key stakeholders) required; Familiarity with the humanitarian coordination system required; Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; Understanding of processes involved in conducting assessments required; Excellent communication and drafting skills required for effective reporting; Excellent analytical skills required; Experience managing multiple budgets an asset; Ability to work independently and manage people remotely required; Demonstrable ability to work under pressure and meet competing deadlines required; Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required; Good understanding of the oPt context - past experience in the region is desirable; Fluency in English required; Ability to operate Microsoft Word and Excel required; A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p>
<ul>
<li>Receives the accounts within the portfolio under their responsibility and the nature of the transaction according to the decision of the EWS Committee, for the purpose of starting to manage the relationship with clients referred by the concerned committee.</li>
<li>Monitors and manages the accounts for which a decision has been made by the EWS Committee, including all accounts (commercial, companies, and large corporations) that have been transferred to the Credit Processing Unit, and takes/follows up on the necessary corrective actions for these accounts.</li>
<li>Manages the relationship with clients, conducts field visits, prepares visit reports and cash flow reports in coordination with all relevant departments such as Business Development, Credit Review, and Legal Department whenever necessary, reviews all terms, agreements, and contracts, and revises the account plans, CVI, and risk ratings according to the direct supervisor's instructions.</li>
<li>Performs an audit of the early warning indicators for clients listed on the early warning lists, develops an action plan and timeline, and follows up on correcting the indicators that led to the inclusion of these accounts (account restructuring and enhancing guarantees) to help accelerate the return of the account to normal status within the Business Development departments or transfer it to Credit and Legal follow-up departments as per specified periods.</li>
<li>Modifies account coding in the banking system for purposes such as changing account manager/profitability, etc.</li>
<li>Examines client compliance with issued administrative decisions and all financial and non-financial conditions and commitments. In case of breach, submits memorandums to decision-makers that enhance the bank s position regarding guarantees, pricing, and imposing all fees and commissions resulting from clients failure to meet all conditions and requirements outlined in the administrative decisions.</li>
<li>Prepares periodic reports to the EWS Committee, including updates on progress in the action plan, detailing the determinants and commitments related to studying the removal of accounts listed within the Credit Processing Unit and their return to the business portfolio or direct transfer to the legal department.</li>
<li>Serves as an original/alternate member within the business continuity plan and emergency teams assigned to him/her, executing all required tasks according to the plan to minimize crisis impacts and resume operations as quickly as possible.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in Administrative Sciences, Banking, or any related field.</p>
<p>Practical experience of no less than five (5) years in various banking functions, including three (3) years in credit facilities.</p>
<p>Good knowledge of English.</p>
<p>Good knowledge of policies and procedures governing work and their updates (internal and external).</p>
<p>Ability to analyze clients financial data, study the client s financial position, and make credit decisions based on that information.</p>
<p>Full knowledge of the services and products offered by the bank.</p>
<p>Knowledge of technical and legal aspects related to various credit facilities provided by the bank.</p>
<p>Practical and technical knowledge of laws related to corporate finance, documentation and verification, corporate law, bankruptcy, insolvency, and liquidation.</p>
<p>Knowledge of the banking market, different market sectors, and existing economic conditions within the market scope.</p>
<p>Knowledge of the instructions, laws, and regulations of the Central Bank of Jordan.</p>
<p>Communication skills.</p>
<p>Proficiency in computer use and dealing with different applied systems.</p>
<p>Planning and organizational skills.</p>
<p>Analytical and problem-solving skills.</p>
<p>Negotiation and persuasion skills.</p>
<p>Ability to handle work pressure.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Responsibilities: Receives the accounts within the portfolio under their responsibility and the nature of the transaction according to the decision of the EWS Committee, for the purpose of starting to manage the relationship with clients referred by the concerned committee.<br> Monitors and manages the accounts for which a decision has been made by the EWS Committee, including all accounts (commercial, companies, and large corporations) that have been transferred to the Credit Processing Unit, and takes/follows up on the necessary corrective actions for these accounts.<br> Manages the relationship with clients, conducts field visits, prepares visit reports and cash flow reports in coordination with all relevant departments such as Business Development, Credit Review, and Legal Department whenever necessary, reviews all terms, agreements, and contracts, and revises the account plans, CVI, and risk ratings according to the direct supervisor's instructions.<br> Performs an audit of the early warning indicators for clients listed on the early warning lists, develops an action plan and timeline, and follows up on correcting the indicators that led to the inclusion of these accounts (account restructuring and enhancing guarantees) to help accelerate the return of the account to normal status within the Business Development departments or transfer it to Credit and Legal follow-up departments as per specified periods.<br> Modifies account coding in the banking system for purposes such as changing account manager/profitability, etc.<br> Examines client compliance with issued administrative decisions and all financial and non-financial conditions and commitments.<br> In case of breach, submits memorandums to decision-makers that enhance the bank’s position regarding guarantees, pricing, and imposing all fees and commissions resulting from clients’ failure to meet all conditions and requirements outlined in the administrative decisions.<br> Prepares periodic reports to the EWS Committee, including updates on progress in the action plan, detailing the determinants and commitments related to studying the removal of accounts listed within the Credit Processing Unit and their return to the business portfolio or direct transfer to the legal department.<br> Serves as an original/alternate member within the business continuity plan and emergency teams assigned to him/her, executing all required tasks according to the plan to minimize crisis impacts and resume operations as quickly as possible.<br> University degree in Administrative Sciences, Banking, or any related field.<br> Practical experience of no less than five (5) years in various banking functions, including three (3) years in credit facilities.<br> Good knowledge of English.<br> Good knowledge of policies and procedures governing work and their updates (internal and external).<br> Ability to analyze clients’ financial data, study the client’s financial position, and make credit decisions based on that information.<br> Full knowledge of the services and products offered by the bank.<br> Knowledge of technical and legal aspects related to various credit facilities provided by the bank.<br> Practical and technical knowledge of laws related to corporate finance, documentation and verification, corporate law, bankruptcy, insolvency, and liquidation.<br> Knowledge of the banking market, different market sectors, and existing economic conditions within the market scope.<br> Knowledge of the instructions, laws, and regulations of the Central Bank of Jordan.<br> Communication skills.<br> Proficiency in computer use and dealing with different applied systems.<br> Planning and organizational skills.<br> Analytical and problem-solving skills.<br> Negotiation and persuasion skills.<br> Ability to handle work pressure.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>The cybersecurity consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region. Operating within ZainTECH’s cybersecurity advisory services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives.</p>
<p>This role assesses security maturity, identifies gaps, develops cybersecurity roadmaps, and provides actionable recommendations that enhance resilience and reduce organizational risk. The role plays a key part in expanding ZainTECH’s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.</p>
<h4>Responsibilities</h4>
<p><strong>Cybersecurity advisory & consulting</strong><br>
Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.<br>
Provide strategic advisory services covering cybersecurity strategy, governance frameworks, risk management, compliance programs, and security transformation initiatives.<br>
Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.<br>
Support organizations in developing cybersecurity operating models and governance structures.</p>
<p><strong>Security assessments & gap analysis</strong><br>
Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF), CIS Critical Security Controls, and applicable regional cybersecurity regulations.<br>
Perform gap assessments, risk assessments, control effectiveness reviews, and compliance assessments.<br>
Identify security weaknesses, process gaps, and governance deficiencies.<br>
Develop prioritized remediation roadmaps aligned with organizational objectives.</p>
<p><strong>Governance, risk & compliance (GRC)</strong><br>
Advise customers on the design and implementation of cybersecurity governance frameworks.<br>
Support the development of security policies, standards, procedures, and control frameworks.<br>
Facilitate cybersecurity risk management activities and risk workshops.<br>
Assist customers with compliance readiness and regulatory alignment initiatives.<br>
Provide recommendations for improving organizational security governance and oversight.</p>
<p><strong>Security architecture & control advisory</strong><br>
Review existing security controls and architecture designs.<br>
Provide risk-based recommendations covering identity and access management, network security, endpoint security, cloud security, data protection, and security monitoring.<br>
Ensure recommendations are practical, scalable, and aligned with customer business requirements.<br>
Support cybersecurity transformation and modernization programs.</p>
<p><strong>Client engagement & stakeholder management</strong><br>
Act as a trusted cybersecurity advisor to customer stakeholders.<br>
Facilitate workshops, interviews, and assessment activities.<br>
Present findings and recommendations to executive leadership, technology teams, risk and compliance functions, and regulatory stakeholders.<br>
Build strong relationships with customer teams and maintain high levels of client satisfaction.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in information technology or a related field.</li>
<li>Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.</li>
<li>At least one valid NCSC-approved professional certification such as CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, CISA, or another equivalent certification in the same field that is approved by the NCSC and published on its official website.</li>
<li>Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.</li>
<li>Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.</li>
<li>Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.</li>
<li>Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.</li>
<li>Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The cybersecurity consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region. Operating within ZainTECH’s cybersecurity advisory services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives.</p>
<p>This role assesses security maturity, identifies gaps, develops cybersecurity roadmaps, and provides actionable recommendations that enhance resilience and reduce organizational risk. The role plays a key part in expanding ZainTECH’s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.</p>
<h4>Responsibilities</h4>
<p><strong>Cybersecurity advisory & consulting</strong><br>
Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.<br>
Provide strategic advisory services covering cybersecurity strategy, governance frameworks, risk management, compliance programs, and security transformation initiatives.<br>
Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.<br>
Support organizations in developing cybersecurity operating models and governance structures.</p>
<p><strong>Security assessments & gap analysis</strong><br>
Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF), CIS Critical Security Controls, and applicable regional cybersecurity regulations.<br>
Perform gap assessments, risk assessments, control effectiveness reviews, and compliance assessments.<br>
Identify security weaknesses, process gaps, and governance deficiencies.<br>
Develop prioritized remediation roadmaps aligned with organizational objectives.</p>
<p><strong>Governance, risk & compliance (GRC)</strong><br>
Advise customers on the design and implementation of cybersecurity governance frameworks.<br>
Support the development of security policies, standards, procedures, and control frameworks.<br>
Facilitate cybersecurity risk management activities and risk workshops.<br>
Assist customers with compliance readiness and regulatory alignment initiatives.<br>
Provide recommendations for improving organizational security governance and oversight.</p>
<p><strong>Security architecture & control advisory</strong><br>
Review existing security controls and architecture designs.<br>
Provide risk-based recommendations covering identity and access management, network security, endpoint security, cloud security, data protection, and security monitoring.<br>
Ensure recommendations are practical, scalable, and aligned with customer business requirements.<br>
Support cybersecurity transformation and modernization programs.</p>
<p><strong>Client engagement & stakeholder management</strong><br>
Act as a trusted cybersecurity advisor to customer stakeholders.<br>
Facilitate workshops, interviews, and assessment activities.<br>
Present findings and recommendations to executive leadership, technology teams, risk and compliance functions, and regulatory stakeholders.<br>
Build strong relationships with customer teams and maintain high levels of client satisfaction.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in information technology or a related field.</li>
<li>Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.</li>
<li>At least one valid NCSC-approved professional certification such as CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, CISA, or another equivalent certification in the same field that is approved by the NCSC and published on its official website.</li>
<li>Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.</li>
<li>Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.</li>
<li>Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.</li>
<li>Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.</li>
<li>Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Job Summary</p><br><p>The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, Heartists, visitors, and hotel assets. The role ensures the protection of people and property through regular patrols, monitoring security systems, enforcing hotel policies, responding to emergencies, and providing professional assistance while upholding Accor's values and service standards.</p><br><p>Key Responsibilities</p><br><p>Safety & Security</p><br><ul><li>Patrol all hotel areas, including guest floors, public areas, back-of-house, parking areas, and perimeter.</li><li>Monitor CCTV systems, alarms, and access control systems.</li><li>Protect hotel assets against theft, damage, vandalism, and unauthorized access.</li><li>Ensure all emergency exits, fire equipment, and escape routes remain accessible.</li><li>Conduct routine security inspections and report any hazards immediately.</li><li>Assist in implementing hotel security procedures and emergency response plans.</li></ul><p>Guest & Heartist Assistance</p><br><ul><li>Provide courteous assistance to guests, Heartists, and visitors.</li><li>Escort guests or employees when required.</li><li>Respond promptly to guest concerns related to safety and security.</li><li>Maintain a professional and approachable presence throughout the property.</li></ul><p>Incident Management</p><br><ul><li>Respond immediately to emergencies including fire alarms, medical incidents, accidents, disturbances, and security breaches.</li><li>Complete detailed incident and occurrence reports accurately and promptly.</li><li>Preserve evidence and assist management during investigations when necessary.</li><li>Coordinate with local authorities, police, fire department, and emergency services when required.</li></ul><p>Access Control</p><br><ul><li>Monitor staff entrances and exits.</li><li>Verify identification of contractors and visitors.</li><li>Ensure delivery vehicles and suppliers follow hotel security procedures.</li><li>Control access to restricted areas.</li></ul><p>Fire & Life Safety</p><br><ul><li>Participate in fire drills and emergency evacuation procedures.</li><li>Monitor compliance with fire safety regulations.</li><li>Assist with emergency evacuations when required.</li><li>Report any fire safety deficiencies immediately.</li></ul><p>Administrative Duties</p><br><ul><li>Maintain accurate daily security logs.</li><li>Prepare incident, accident, and shift reports.</li><li>Record lost and found items according to hotel procedures.</li><li>Communicate security concerns during shift handovers.</li></ul><p>Compliance</p><br><ul><li>Follow all Accor policies, hotel standards, and local regulations.</li><li>Maintain confidentiality regarding guests, Heartists, and hotel operations.</li><li>Comply with Health & Safety, Food Safety (where applicable), environmental, and security policies.</li></ul><p>Qualifications</p><br><ul><li>High school diploma or equivalent.</li><li>Previous experience in hotel security, hospitality, military, or law enforcement is preferred.</li><li>Valid security certification or license (where required by local regulations).</li><li>Basic knowledge of fire safety and emergency procedures.</li></ul><p>Skills & Competencies</p><br><ul><li>Strong observation and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm under pressure.</li><li>Professional appearance and conduct.</li><li>Good problem-solving and conflict resolution skills.</li><li>Ability to write clear and accurate reports.</li><li>Basic computer skills.</li><li>Ability to work rotating shifts, weekends, public holidays, and overnight.</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to respond quickly to emergencies.</li><li>Capable of lifting moderate weights when required.</li><li>Ability to work indoors and outdoors in varying weather conditions.</li></ul><p>Core Competencies (Accor Values)</p><br><ul><li>Guest Passion</li><li>Sustainable Performance</li><li>Spirit of Conquest</li><li>Innovation</li><li>Respect</li><li>Trust</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Timely response to security incidents.</li><li>Accuracy and completion of incident reports.</li><li>Compliance with security patrol schedules.</li><li>Reduction in security-related incidents.</li><li>Compliance with fire and life safety procedures.</li><li>Positive guest and Heartist feedback regarding safety and professionalism.</li><li>Adherence to Accor security standards and local regulations.</li></ul><p>This job description reflects the responsibilities and expectations of a Security Agent within an Accor hotel and may be updated based on operational requirements.</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Relevant security experience is an asset<br>Strong interpersonal and problem solving abilities<br>Highly responsible & reliable</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversitiy & Inclusion<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>